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• What is consuming so much memory?

  - by Christopher

  Hi, I am having a few problems with my server. It is throwing up intermittant errors and running quite slow. Here is the output from top: top - 07:33:33 up 18:57, 1 user, load average: 0.00, 0.00, 0.00 Tasks: 90 total, 1 running, 82 sleeping, 7 stopped, 0 zombie Cpu(s): 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 1048576k total, 1048576k used, 0k free, 0k buffers Swap: 0k total, 0k used, 0k free, 0k cached Ordered by %MEM: PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 9597 root 16 0 276m 91m 15m S 0.0 8.9 0:29.38 java 9564 tomcat 15 0 249m 34m 11m S 0.0 3.4 0:11.79 java 9636 root 18 0 54804 24m 9784 S 0.0 2.4 0:02.58 httpd 26139 apache 15 0 57520 23m 5996 S 0.0 2.3 0:00.15 httpd 16264 apache 18 0 56984 23m 6104 S 0.0 2.2 0:00.21 httpd 24294 apache 15 0 57512 22m 5864 S 0.0 2.2 0:00.17 httpd 30231 apache 15 0 57272 22m 5748 S 0.0 2.2 0:00.97 httpd 32257 apache 15 0 57512 22m 5416 S 0.0 2.2 0:00.46 httpd 19947 apache 15 0 57512 22m 5320 S 0.0 2.2 0:00.19 httpd 26148 apache 15 0 56688 22m 5992 S 0.0 2.2 0:00.40 httpd 14039 apache 18 0 57000 22m 5492 S 0.0 2.2 0:00.33 httpd 6051 apache 15 0 57736 22m 5128 S 0.0 2.2 0:00.07 httpd 19937 apache 15 0 56992 22m 5400 S 0.0 2.2 0:00.14 httpd 5200 apache 15 0 56984 22m 5376 S 0.0 2.2 0:00.23 httpd 10001 apache 15 0 55636 21m 5636 S 0.0 2.1 0:01.05 httpd 11734 apache 15 0 56712 21m 4548 S 0.0 2.1 0:00.46 httpd 18193 apache 15 0 55100 20m 5508 S 0.0 2.0 0:00.24 httpd 14036 apache 15 0 55128 20m 5412 S 0.0 2.0 0:00.10 httpd 3981 apache 15 0 55128 19m 4860 S 0.0 1.9 0:00.16 httpd 7588 apache 18 0 55112 19m 4848 S 0.0 1.9 0:00.04 httpd 19768 apache 16 0 55112 19m 4844 S 0.0 1.9 0:00.02 httpd 5827 apache 15 0 55112 19m 4828 S 0.0 1.9 0:00.05 httpd 29774 apache 15 0 55112 19m 4544 S 0.0 1.9 0:00.11 httpd 6064 apache 15 0 55112 19m 4536 S 0.0 1.9 0:00.02 httpd 16253 apache 17 0 55116 19m 4532 S 0.0 1.9 0:00.01 httpd 19922 apache 15 0 55112 19m 4540 S 0.0 1.9 0:00.02 httpd 10010 apache 15 0 55100 19m 4524 S 0.0 1.9 0:00.01 httpd 18195 apache 18 0 55104 18m 3872 S 0.0 1.8 0:00.02 httpd 7361 mysql 15 0 134m 18m 6400 S 0.0 1.8 0:10.18 mysqld 19921 apache 15 0 55088 18m 3588 S 0.0 1.8 0:00.02 httpd 11967 apache 15 0 55080 18m 3584 S 0.0 1.8 0:00.00 httpd 13813 apache 15 0 55088 18m 3576 S 0.0 1.8 0:00.14 httpd 23898 apache 18 0 54968 17m 3212 S 0.0 1.7 0:00.00 httpd 13792 apache 15 0 54968 17m 3088 S 0.0 1.7 0:00.00 httpd 14083 apache 15 0 54968 17m 3088 S 0.0 1.7 0:00.00 httpd 32547 apache 15 0 54944 17m 2924 S 0.0 1.7 0:00.00 httpd 13787 apache 15 0 54944 17m 2908 S 0.0 1.7 0:00.00 httpd 3623 apache 17 0 54944 17m 2908 S 0.0 1.7 0:00.00 httpd 16024 apache 19 0 54944 17m 2860 S 0.0 1.7 0:00.00 httpd 13791 apache 15 0 54944 17m 2864 S 0.0 1.7 0:00.00 httpd 20090 named 19 0 110m 4244 2056 S 0.0 0.4 0:01.55 named 9369 cyrus 15 0 15904 3048 1720 S 0.0 0.3 0:00.24 cyrus-master 32735 root 15 0 8852 2888 2116 T 0.0 0.3 0:00.00 mysql The intermittant error I get using Firefox is: Server not found Firefox can't find the server at XXXXXXX.co. * Check the address for typing errors such as ww.example.com instead of www.example.com * If you are unable to load any pages, check your computer's network connection. * If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. And on other browsers, the page just loads for about 10 minutes but never appears. The only way to resolve it is to close the browser completely as the error appears to be saved in the cache. Has anyone got any ideas? Many Thanks.

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• Low load average with plenty of cpu-intersive processes

  - by sds

  I see loadavg at about 1 with at least 3 processes running at full tile. How can that be? top - 11:48:32 up 147 days, 5:38, 8 users, load average: 1.08, 1.11, 1.05 Tasks: 416 total, 4 running, 410 sleeping, 2 stopped, 0 zombie Cpu0 : 43.3%us, 13.7%sy, 0.0%ni, 43.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu1 : 48.8%us, 12.4%sy, 0.0%ni, 38.8%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu2 : 0.7%us, 0.7%sy, 0.0%ni, 98.3%id, 0.0%wa, 0.0%hi, 0.3%si, 0.0%st Cpu3 : 99.3%us, 0.7%sy, 0.0%ni, 0.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu4 : 0.0%us, 0.3%sy, 0.0%ni, 99.7%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu5 : 5.7%us, 0.7%sy, 0.0%ni, 93.6%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu6 : 2.3%us, 0.3%sy, 0.0%ni, 97.4%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu7 : 0.3%us, 0.3%sy, 0.0%ni, 99.0%id, 0.0%wa, 0.0%hi, 0.3%si, 0.0%st Cpu8 : 38.4%us, 17.4%sy, 0.0%ni, 44.2%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu9 : 43.4%us, 13.5%sy, 0.0%ni, 43.1%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu10 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu11 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu12 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu13 : 0.3%us, 0.3%sy, 0.0%ni, 99.3%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu14 : 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu15 : 1.0%us, 0.7%sy, 0.0%ni, 98.3%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 132145404k total, 88125080k used, 44020324k free, 516476k buffers Swap: 8388600k total, 620232k used, 7768368k free, 55729064k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 25424 jonathan 20 0 4404m 4.1g 3268 R 99.7 3.3 212:58.17 python2.7 20939 sam 20 0 908m 733m 3376 R 81.2 0.6 603:08.07 python2.7 20987 sam 20 0 908m 732m 3376 R 79.8 0.6 598:49.18 python2.7 25428 jonathan 20 0 774m 164m 15m S 14.2 0.1 24:22.60 java 20996 sam 20 0 98.4m 7780 1880 S 4.3 0.0 17:48.15 vw 20941 sam 20 0 161m 70m 1880 S 3.0 0.1 18:10.03 vw 20940 sam 20 0 98.4m 8068 1880 S 2.6 0.0 18:06.28 vw 20942 sam 20 0 98.4m 8080 1880 S 2.6 0.0 17:39.45 vw 20944 sam 20 0 161m 71m 1880 S 2.6 0.1 17:29.29 vw 20947 sam 20 0 161m 71m 1880 S 2.6 0.1 17:25.58 vw 20959 sam 20 0 161m 70m 1880 S 2.6 0.1 17:28.00 vw 20962 sam 20 0 161m 70m 1880 S 2.6 0.1 17:26.96 vw 20963 sam 20 0 98.4m 8076 1880 S 2.6 0.0 18:07.19 vw 20965 sam 20 0 161m 71m 1880 S 2.6 0.1 18:08.13 vw 20995 sam 20 0 161m 71m 1880 S 2.6 0.1 17:38.67 vw 6399 root 20 0 558m 19m 5028 S 2.3 0.0 4329:56 BESClient 20945 sam 20 0 98.4m 8068 1880 S 2.3 0.0 17:35.38 vw 20948 sam 20 0 98.4m 8068 1880 S 2.3 0.0 17:26.01 vw 20950 sam 20 0 161m 70m 1880 S 2.3 0.1 17:25.79 vw 20952 sam 20 0 98.4m 8076 1880 S 2.3 0.0 17:32.94 vw 20955 sam 20 0 161m 70m 1880 S 2.3 0.1 17:26.61 vw 20956 sam 20 0 98.4m 8072 1880 S 2.3 0.0 17:34.76 vw 20960 sam 20 0 98.4m 8072 1880 S 2.3 0.0 17:34.04 vw Adding up CPU loads gives about 300%. The top process list also adds up to about 300%. Why is load average about 1?

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• Have I pushed the limits of my current VPS or is there room for optimization?

  - by JRameau

  I am currently on a mediatemple DV server (basic) 512mb dedicated ram, this is a CentOS based VPS with Plesk and Virtuozzo. My experience with it from day 1 has been bad and I only could sooth my server issues with several caching "Band-aids," but my sites are not as small as they were a year ago either so the issues have worsen. I have 3 Drupal installs running on separate (plesk) domains, 1 of those drupal installs is a multisite, that consists of 5-6 sites 2 of those sites are bringing in actual traffic. Those caching "Band-aids" I mentioned are APC, which seemed to help alot initially, and Drupal's Boost, which is considered a poorman's Varnish, it makes all my pages static for anonymous users. Last 30day combined estimate on Google Ananlytics: 90k visitors 260k pageviews. Issue: alot of downtime, I am continually checking if my sites are up, and lately I have been finding it down more than 3 times daily. Restarting Apache will bring it back up, for some time. I have google search every error message and looked up ways to optimize my DV server, and I am beyond stump what is my next move. Is this server bad, have I hit a impossibly low restriction such as the 12mb kernel memory barrier (kmemsize), is it on my end, do I need to optimize some more? *I have provided as much information as I can below, any help or suggestions given will be appreciated Common Error messages I see in the log: [error] (12)Cannot allocate memory: fork: Unable to fork new process [error] make_obcallback: could not import mod_python.apache.\n Traceback (most recent call last): File "/usr/lib/python2.4/site-packages/mod_python/apache.py", line 21, in ? import traceback File "/usr/lib/python2.4/traceback.py", line 3, in ? import linecache ImportError: No module named linecache [error] python_handler: no interpreter callback found. [warn-phpd] mmap cache can't open /var/www/vhosts/***/httpdocs/*** - Too many open files in system (pid ***) [alert] Child 8125 returned a Fatal error... Apache is exiting! [emerg] (43)Identifier removed: couldn't grab the accept mutex [emerg] (22)Invalid argument: couldn't release the accept mutex cat /proc/user_beancounters: Version: 2.5 uid resource held maxheld barrier limit failcnt 41548: kmemsize 4582652 5306699 12288832 13517715 21105036 lockedpages 0 0 600 600 0 privvmpages 38151 42676 229036 249036 0 shmpages 16274 16274 17237 17237 2 dummy 0 0 0 0 0 numproc 43 46 300 300 0 physpages 27260 29528 0 2147483647 0 vmguarpages 0 0 131072 2147483647 0 oomguarpages 27270 29538 131072 2147483647 0 numtcpsock 21 29 300 300 0 numflock 8 8 480 528 0 numpty 1 1 30 30 0 numsiginfo 0 1 1024 1024 0 tcpsndbuf 648440 675272 2867477 4096277 1711499 tcprcvbuf 301620 359716 2867477 4096277 0 othersockbuf 4472 4472 1433738 2662538 0 dgramrcvbuf 0 0 1433738 1433738 0 numothersock 12 12 300 300 0 dcachesize 0 0 2684271 2764800 0 numfile 3447 3496 6300 6300 3872 dummy 0 0 0 0 0 dummy 0 0 0 0 0 dummy 0 0 0 0 0 numiptent 14 14 200 200 0 TOP: (In January the load avg was really high 3-10, I was able to bring it down where it is currently is by giving APC more memory play around with) top - 16:46:07 up 2:13, 1 user, load average: 0.34, 0.20, 0.20 Tasks: 40 total, 2 running, 37 sleeping, 0 stopped, 1 zombie Cpu(s): 0.3% us, 0.1% sy, 0.0% ni, 99.7% id, 0.0% wa, 0.0% hi, 0.0% si Mem: 916144k total, 156668k used, 759476k free, 0k buffers Swap: 0k total, 0k used, 0k free, 0k cached MySQLTuner: (after optimizing every table and repairing any table with overage I got the fragmented count down to 86) [--] Data in MyISAM tables: 285M (Tables: 1105) [!!] Total fragmented tables: 86 [--] Up for: 2h 44m 38s (409K q [41.421 qps], 6K conn, TX: 1B, RX: 174M) [--] Reads / Writes: 79% / 21% [--] Total buffers: 58.0M global + 2.7M per thread (100 max threads) [!!] Query cache prunes per day: 675307 [!!] Temporary tables created on disk: 35% (7K on disk / 20K total)

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• Tomcat dying silently on regular basis

  - by Hendrik

  My tomcat (6.0.32, Java Sun 1.6.0_22-b04 on Ubuntu 10.04) keeps crashing multiple times daily without any specific output in catalina.out. This usually happens on high load (see top output). Update: The pid-file is properly removed when this happens. Update 2: No CATALINA_OPTS set, _JAVA_OPTS are: export _JAVA_OPTIONS="-Xms128m -Xmx1024m -XX:MaxPermSize=512m \ -XX:MinHeapFreeRatio=20 \ -XX:MaxHeapFreeRatio=40 \ -XX:NewSize=10m \ -XX:MaxNewSize=10m \ -XX:SurvivorRatio=6 \ -XX:TargetSurvivorRatio=80 \ -XX:+CMSClassUnloadingEnabled \ -Djava.awt.headless=true \ -Dcom.sun.management.jmxremote \ -Dcom.sun.management.jmxremote.port=37331 \ -Dcom.sun.management.jmxremote.ssl=false \ -Dcom.sun.management.jmxremote.authenticate=true \ -Djava.rmi.server.hostname=(myhostname) \ -Dcom.sun.management.jmxremote.password.file=/etc/java-6-sun/management/jmxremote.password \ -Dcom.sun.management.jmxremote.access.file=/etc/java-6-sun/management/jmxremote.access" Top: top - 12:40:03 up 9 days, 12:15, 3 users, load average: 30.00, 22.39, 21.91 Tasks: 89 total, 4 running, 85 sleeping, 0 stopped, 0 zombie Cpu(s): 53.2%us, 9.7%sy, 0.0%ni, 34.7%id, 1.5%wa, 0.0%hi, 0.8%si, 0.0%st Mem: 4194304k total, 3311304k used, 883000k free, 0k buffers Swap: 4194304k total, 0k used, 4194304k free, 0k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 25850 tomcat6 20 0 1981m 1.2g 11m S 161 29.6 11:41.56 java 12632 mysql 20 0 393m 97m 4452 S 141 2.4 1690:05 mysqld 14932 nobody 20 0 253m 44m 9152 R 56 1.1 3:26.57 php-cgi 7011 nobody 20 0 241m 31m 9124 S 30 0.8 1:35.96 php-cgi 10093 nobody 20 0 228m 18m 8520 S 25 0.5 2:29.97 php-cgi 27071 nobody 20 0 237m 28m 8640 S 11 0.7 3:13.72 php-cgi 3306 nobody 20 0 227m 16m 6736 R 7 0.4 2:29.83 php-cgi 7756 nobody 20 0 261m 58m 15m R 5 1.4 2:22.33 php-cgi 7129 www-data 20 0 3646m 7228 1896 S 2 0.2 0:36.65 nginx 2657 nobody 20 0 228m 18m 8540 S 1 0.5 1:59.51 php-cgi 7131 www-data 20 0 3645m 6464 1960 S 1 0.2 0:34.13 nginx 7140 www-data 20 0 3652m 12m 1896 S 1 0.3 0:35.80 nginx 619 nobody 20 0 231m 29m 15m S 0 0.7 2:33.46 php-cgi 16552 nobody 20 0 250m 41m 8784 S 0 1.0 2:48.12 php-cgi 17134 nobody 20 0 239m 37m 16m S 0 0.9 2:32.86 php-cgi 21004 nobody 20 0 243m 34m 8700 S 0 0.8 1:19.85 php-cgi 26105 root 20 0 19220 1392 1060 R 0 0.0 0:00.82 top 32430 nobody 20 0 256m 47m 9196 S 0 1.2 2:19.01 php-cgi 314 nobody 20 0 256m 47m 8804 S 0 1.1 1:46.00 php-cgi 2111 nobody 20 0 253m 44m 9196 S 0 1.1 3:01.14 php-cgi 2142 root 20 0 26452 2564 868 S 0 0.1 0:00.56 screen 2144 root 20 0 19484 2012 1368 S 0 0.0 0:00.00 bash 2333 nobody 20 0 249m 41m 9160 S 0 1.0 1:10.33 php-cgi 2552 root 20 0 19484 2260 1620 S 0 0.1 0:00.01 bash 2587 nobody 20 0 258m 49m 9192 S 0 1.2 2:04.50 php-cgi 2684 root 20 0 4092 652 540 S 0 0.0 0:00.00 xvfb-run 2696 root 20 0 60720 13m 2352 S 0 0.3 0:09.12 Xvfb 2759 root 20 0 617m 12m 4676 S 0 0.3 0:00.66 node 3514 nobody 20 0 270m 61m 9216 S 0 1.5 3:13.69 php-cgi 5270 root 20 0 25164 1324 1036 S 0 0.0 0:00.01 screen 5402 nobody 20 0 227m 16m 8032 S 0 0.4 1:33.61 php-cgi 5765 root 20 0 81180 3820 3028 S 0 0.1 0:00.31 sshd 5798 nobody 20 0 242m 32m 9124 S 0 0.8 1:52.08 php-cgi 5856 root 20 0 19496 2292 1636 S 0 0.1 0:00.03 bash 6442 root 20 0 62332 20m 1960 S 0 0.5 0:30.58 mrtg 7082 root 20 0 88992 1916 1636 S 0 0.0 0:00.00 PassengerWatchd I can't find any concrete reason for it, no Exceptions or messages of a shutdown in catalina.out (and no other logs in tomcat's log dir). I can start up the service and it will run for a few days or just minutes before dying again. Is there somewhere else i could look for output? Could the kernel start killing threads due to a lack of ressources and by that bring the VM down?

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• Windows 7 BSOD - ntoskrnl?

  - by Ken Mason

  2 new HP Pavilion notebooks with 7 Home Premium pre-loaded with Norton. My first act was to use the Norton Removal Tool and load ZoneAlarm free and AVG Free. Frequent random BSOD's ever since...I found my way into Debug and have had various reports regarding ntoskrnl, depending on the status of symbols. It's been many years since I played with (DOS 3.x) debug, so this has been a considerable fumble. Excerpts follow and any insights would be greatly appreciated, as I am not a developer: ADDITIONAL_DEBUG_TEXT: Use '!findthebuild' command to search for the target build information. If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols. MODULE_NAME: nt FAULTING_MODULE: fffff8000305d000 nt DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb BUGCHECK_STR: 0x7f_8 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff800030ccb69 to fffff800030cd600 STACK_TEXT: fffff80004d6fd28 fffff800030ccb69 : 000000000000007f 0000000000000008 0000000080050033 00000000000006f8 : nt+0x70600 fffff80004d6fd30 000000000000007f : 0000000000000008 0000000080050033 00000000000006f8 fffff80003095e58 : nt+0x6fb69 fffff80004d6fd38 0000000000000008 : 0000000080050033 00000000000006f8 fffff80003095e58 0000000000000000 : 0x7f fffff80004d6fd40 0000000080050033 : 00000000000006f8 fffff80003095e58 0000000000000000 0000000000000000 : 0x8 fffff80004d6fd48 00000000000006f8 : fffff80003095e58 0000000000000000 0000000000000000 0000000000000000 : 0x80050033 fffff80004d6fd50 fffff80003095e58 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x6f8 fffff80004d6fd58 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt+0x38e58 STACK_COMMAND: kb FOLLOWUP_IP: nt+70600 fffff800`030cd600 48894c2408 mov qword ptr [rsp+8],rcx SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt+70600 FOLLOWUP_NAME: MachineOwner IMAGE_NAME: ntoskrnl.exe BUCKET_ID: WRONG_SYMBOLS Followup: MachineOwner ...................................................................... 0: kd !lmi nt Loaded Module Info: [nt] Module: ntkrnlmp Base Address: fffff8000305d000 Image Name: ntkrnlmp.exe Machine Type: 34404 (X64) Time Stamp: 4b88cfeb Sat Feb 27 00:55:23 2010 Size: 5dc000 CheckSum: 545094 Characteristics: 22 perf Debug Data Dirs: Type Size VA Pointer CODEVIEW 25, 19c65c, 19bc5c RSDS - GUID: {7E9A3CAB-6268-45DE-8E10-816E3080A3B7} Age: 2, Pdb: ntkrnlmp.pdb CLSID 4, 19c658, 19bc58 [Data not mapped] Image Type: FILE - Image read successfully from debugger. ntkrnlmp.exe Symbol Type: PDB - Symbols loaded successfully from symbol server. d:\debugsymbols\ntkrnlmp.pdb\7E9A3CAB626845DE8E10816E3080A3B72\ntkrnlmp.pdb Load Report: public symbols , not source indexed d:\debugsymbols\ntkrnlmp.pdb\7E9A3CAB626845DE8E10816E3080A3B72\ntkrnlmp.pdb 0: kd !analyze -v * Bugcheck Analysis * * UNEXPECTED_KERNEL_MODE_TRAP (7f) This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault). The first number in the bugcheck params is the number of the trap (8 = double fault, etc) Consult an Intel x86 family manual to learn more about what these traps are. Here is a portion of those codes: If kv shows a taskGate use .tss on the part before the colon, then kv. Else if kv shows a trapframe use .trap on that value Else .trap on the appropriate frame will show where the trap was taken (on x86, this will be the ebp that goes with the procedure KiTrap) Endif kb will then show the corrected stack. Arguments: Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT Arg2: 0000000080050033 Arg3: 00000000000006f8 Arg4: fffff80003095e58 Debugging Details: BUGCHECK_STR: 0x7f_8 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from fffff800030ccb69 to fffff800030cd600 STACK_TEXT: fffff80004d6fd28 fffff800030ccb69 : 000000000000007f 0000000000000008 0000000080050033 00000000000006f8 : nt!KeBugCheckEx fffff80004d6fd30 fffff800030cb032 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiBugCheckDispatch+0x69 fffff80004d6fe70 fffff80003095e58 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiDoubleFaultAbort+0xb2 fffff880089efc60 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!SeAccessCheckFromState+0x58 STACK_COMMAND: kb FOLLOWUP_IP: nt!KiDoubleFaultAbort+b2 fffff800`030cb032 90 nop SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: nt!KiDoubleFaultAbort+b2 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb FAILURE_BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2 BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2 Followup: MachineOwner I tried running Rootkit Revealer but I don't think it works on x64 systems. Similarly Blacklight seems to have aged off. I'm running Sophos Anti-Rootkit now. So far so good...

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• Can't send commands via SSH to Juniper firewalls

  - by Massimo

  I have some Juniper SSG firewalls which I need to manage, and I'd like to be able to send commands to them from some monitoring scripts. I configured SSH access using public keys, and I'm able to automatically login to the firewalls. When I run SSH interactively, everything works fine: $ssh <firewall IP> FIREWALL-> <command> <command output> FIREWALL-> exit Connection to <firewall IP> closed. $ But when I try to run the command from the command line, it doesn't work: $ssh <firewall IP> <command> $ This, of course, works fine when sending a command to a remote Linux box: $ssh <linux box IP> <command> <command output> $ Why is this happening? What is the difference between running SSH interactively and specifying the command to run on the SSH command line? Update: It also works fine with a Cisco router. Only these Juniper firewalls seem to behave this way. From the debug output from SSH, it looks like the connection gets established correctly, but the Juniper box replies with an EOF when sending the command, while instead the Linux box replies with the actual command output: Linux: debug1: Authentication succeeded (publickey). debug1: channel 0: new [client-session] debug2: channel 0: send open debug1: Entering interactive session. debug2: callback start debug2: client_session2_setup: id 0 debug1: Sending command: uptime debug2: channel 0: request exec confirm 0 debug2: callback done debug2: channel 0: open confirm rwindow 0 rmax 32768 debug2: channel 0: rcvd adjust 131072 debug1: client_input_channel_req: channel 0 rtype exit-status reply 0 16:44:44 up 25 days, 1:06, 3 users, load average: 0.08, 0.02, 0.01 debug2: channel 0: rcvd eof debug2: channel 0: output open -> drain debug2: channel 0: obuf empty debug2: channel 0: close_write debug2: channel 0: output drain -> closed debug2: channel 0: rcvd close debug2: channel 0: close_read debug2: channel 0: input open -> closed debug2: channel 0: almost dead debug2: channel 0: gc: notify user debug2: channel 0: gc: user detached debug2: channel 0: send close debug2: channel 0: is dead debug2: channel 0: garbage collecting debug1: channel 0: free: client-session, nchannels 1 debug1: Transferred: stdin 0, stdout 0, stderr 0 bytes in 0.1 seconds debug1: Bytes per second: stdin 0.0, stdout 0.0, stderr 0.0 debug1: Exit status 0 Juniper: debug1: Authentication succeeded (publickey). debug1: channel 0: new [client-session] debug2: channel 0: send open debug1: Entering interactive session. debug2: callback start debug2: client_session2_setup: id 0 debug1: Sending environment. debug1: Sending env LANG = en_US.UTF-8 debug2: channel 0: request env confirm 0 debug1: Sending command: get system debug2: channel 0: request exec confirm 0 debug2: callback done debug2: channel 0: open confirm rwindow 2048 rmax 1024 debug2: channel 0: rcvd eof debug2: channel 0: output open -> drain debug2: channel 0: obuf empty debug2: channel 0: close_write debug2: channel 0: output drain -> closed debug1: client_input_channel_req: channel 0 rtype exit-status reply 0 debug2: channel 0: rcvd close debug2: channel 0: close_read debug2: channel 0: input open -> closed debug2: channel 0: almost dead debug2: channel 0: gc: notify user debug2: channel 0: gc: user detached debug2: channel 0: send close debug2: channel 0: is dead debug2: channel 0: garbage collecting debug1: channel 0: free: client-session, nchannels 1 debug1: Transferred: stdin 0, stdout 0, stderr 0 bytes in 0.2 seconds debug1: Bytes per second: stdin 0.0, stdout 0.0, stderr 0.0 debug1: Exit status 1

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• Why the server is not responding?

  - by par

  Hello! Our server occasionally refuses to serve a simple HTML page. This is happening during a relatively high number of requests. However, the processor is not heavy loaded and there are a lot of free memory. The error seems to occure 1 out of 50 requests in average, depending on the server load. I need to find the source of the problem and take the appropriate actions to eliminate it. I have a suspicion that the problem source is a huge number of incoming network packets. There are 5000 packets per second on average. Traffic - 2 MBits/sec Can this be the cause of the error? There is an interesting thing, in case the server fails to respond, the request string is not logged to access.log by Apache. The error is repeatable from several client computers. DNS is not involved, since I have accessed the server by the IP. I have profiled the problem case with tcpdump utility. These are the good and bad sessions traced by tcpdump. The request is the same in both experiments. Good - server returns response. Bad - no response, time-out error. ---- Bad ---- 12:23:36.366292 IP 123.45.67.890.61749 > myserver.superbservers.com.www: S 2125316338:2125316338(0) win 8192 <mss 1460,nop,wscale 2,nop,nop,sackOK> 12:23:39.362394 IP 123.45.67.890.61749 > myserver.superbservers.com.www: S 2125316338:2125316338(0) win 8192 <mss 1460,nop,wscale 2,nop,nop,sackOK> 12:23:45.365567 IP 123.45.67.890.61749 > myserver.superbservers.com.www: S 2125316338:2125316338(0) win 8192 <mss 1460,nop,nop,sackOK> -------- ---- Good ---- 12:27:07.632229 IP 123.45.67.890.63914 > myserver.superbservers.com.www: S 3581365570:3581365570(0) win 8192 <mss 1460,nop,wscale 2,nop,nop,sackOK> 12:27:10.620946 IP 123.45.67.890.63914 > myserver.superbservers.com.www: S 3581365570:3581365570(0) win 8192 <mss 1460,nop,wscale 2,nop,nop,sackOK> 12:27:10.620969 IP myserver.superbservers.com.www > 123.45.67.890.63914: S 2654770980:2654770980(0) ack 3581365571 win 5840 <mss 1460,nop,nop,sackOK,nop,wscale 6> 12:27:10.838747 IP 123.45.67.890.63914 > myserver.superbservers.com.www: . ack 1 win 4380 12:27:10.957143 IP 123.45.67.890.63914 > myserver.superbservers.com.www: P 1:213(212) ack 1 win 4380 12:27:10.957152 IP myserver.superbservers.com.www > 123.45.67.890.63914: . ack 213 win 108 12:27:10.965543 IP myserver.superbservers.com.www > 123.45.67.890.63914: P 1:630(629) ack 213 win 108 12:27:10.965621 IP myserver.superbservers.com.www > 123.45.67.890.63914: F 630:630(0) ack 213 win 108 12:27:11.183540 IP 123.45.67.890.63914 > myserver.superbservers.com.www: . ack 631 win 4222 12:27:11.185657 IP 123.45.67.890.63914 > myserver.superbservers.com.www: F 213:213(0) ack 631 win 4222 12:27:11.185663 IP myserver.superbservers.com.www > 123.45.67.890.63914: . ack 214 win 108 -------- Hoster: SuperbHosting OS: Ubuntu Server parameters: E6300 CONROE 1.86GHZ 2 X 1MB CACHE 1066 1GB DDR2 667MHZ This is a link to apache configuration file we use http://repkin5.snow.prohosting.com/apache.txt This is server-status report taken right after time-out error. http://repkin5.snow.prohosting.com/server-status.htm There are only 10 Child Servers running out of 120, so enough space for new requests. VMSTAT procs -----------memory---------- ---swap-- -----io---- -system-- ----cpu---- r b swpd free buff cache si so bi bo in cs us sy id wa 0 0 8900 725900 8468 65684 0 0 5 18 11 33 4 3 92 1

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• Troubleshooting High Load on Plesk LAMP Dedicated Server

  - by Callmeed

  I have 2 nearly identical dedicated servers with the same provider. They also run a nearly identical software stack: RedHat 5 64-bit, Plesk, PHP, Apache, & MySQL. We use them for hosting custom sites we build. The problem is, while our 1st server has a load average (in top) of around 0.3, the 2nd server consistently has a load average of around 4.0 or higher. Basic functions in Plesk are delayed and there is a bit of latency when executing shell commands. Anyone have ideas why it would be so high? And why it would differ from our other server so much? Here is my current top output (sorted by %MEM) ... Any help is much appreciated ... top - 21:48:04 up 100 days, 4:28, 1 user, load average: 3.74, 4.20, 4.23 Tasks: 336 total, 1 running, 335 sleeping, 0 stopped, 0 zombie Cpu(s): 0.8%us, 0.4%sy, 0.0%ni, 91.3%id, 7.5%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 12290884k total, 11886452k used, 404432k free, 2920212k buffers Swap: 2096472k total, 244k used, 2096228k free, 6560692k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 22536 apache 15 0 860m 547m 6484 S 0.0 4.6 0:10.96 httpd 26467 apache 15 0 859m 546m 6408 S 0.0 4.5 0:07.67 httpd 3620 apache 15 0 859m 545m 5552 S 0.0 4.5 0:06.15 httpd 1895 apache 15 0 858m 544m 6356 S 0.0 4.5 0:08.25 httpd 16933 apache 15 0 858m 544m 5488 S 0.0 4.5 0:01.57 httpd 6431 apache 15 0 856m 542m 6076 S 10.6 4.5 0:05.32 httpd 14417 apache 15 0 856m 542m 5568 S 0.0 4.5 0:03.88 httpd 15403 apache 15 0 855m 541m 5616 S 0.0 4.5 0:03.73 httpd 19165 apache 15 0 853m 539m 6252 S 0.0 4.5 0:12.40 httpd 15898 apache 15 0 852m 539m 5376 S 0.0 4.5 0:02.68 httpd 14401 apache 15 0 851m 538m 5460 S 0.0 4.5 0:02.97 httpd 15393 apache 15 0 851m 538m 5404 S 0.0 4.5 0:03.12 httpd 15427 apache 15 0 851m 538m 5496 S 0.0 4.5 0:02.44 httpd 14412 apache 15 0 851m 538m 5324 S 0.0 4.5 0:02.15 httpd 18330 apache 15 0 851m 537m 5136 S 0.0 4.5 0:01.30 httpd 18303 apache 15 0 848m 535m 5140 S 0.0 4.5 0:00.47 httpd 21190 apache 15 0 845m 533m 3988 S 0.0 4.4 0:00.33 httpd 15923 root 18 0 822m 521m 9928 S 0.0 4.3 10:04.81 httpd 22021 apache 15 0 828m 520m 4964 S 0.0 4.3 0:00.16 httpd 22146 apache 15 0 823m 515m 3016 S 0.0 4.3 0:00.02 httpd 22345 apache 15 0 822m 514m 2408 S 0.0 4.3 0:00.00 httpd 14721 apache 15 0 733m 510m 488 S 0.0 4.3 0:00.00 httpd 5094 root 15 0 1452m 122m 15m S 1.0 1.0 852:24.24 java 4636 mysql 15 0 532m 57m 6440 S 1.0 0.5 488:05.84 mysqld 4799 popuser 15 0 166m 53m 2368 S 0.0 0.4 0:36.64 spamd 16761 popuser 15 0 159m 46m 2312 S 0.0 0.4 0:00.38 spamd 4797 root 15 0 158m 45m 2448 S 0.0 0.4 0:01.27 spamd 5074 root 34 19 255m 20m 2144 S 0.0 0.2 1:37.53 yum-updatesd 9917 named 15 0 366m 9804 1980 S 0.0 0.1 0:10.26 named 4332 sso 18 0 119m 8028 5212 S 0.0 0.1 0:00.06 sw-engine-cgi 4341 sso 18 0 119m 8028 5212 S 0.0 0.1 0:00.07 sw-engine-cgi 4350 sso 18 0 119m 8028 5212 S 0.0 0.1 0:00.09 sw-engine-cgi 4352 sso 18 0 119m 8028 5212 S 0.0 0.1 0:00.11 sw-engine-cgi 4376 ntp 15 0 23388 5020 3896 S 0.0 0.0 0:00.58 ntpd 4331 sw-cp-se 15 0 61336 4572 1480 S 0.0 0.0 5:53.22 sw-cp-serverd 4213 haldaemo 15 0 31252 4460 1684 S 0.0 0.0 0:01.52 hald 4778 postgres 18 0 117m 4164 3484 S 0.0 0.0 0:00.11 postmaster 18555 root 16 0 98.3m 3716 2852 S 0.0 0.0 0:00.01 sshd 4488 sso 18 0 119m 3044 224 S 0.0 0.0 0:00.00 sw-engine-cgi 4489 sso 18 0 119m 3044 224 S 0.0 0.0 0:00.00 sw-engine-cgi 4492 sso 18 0 119m 3044 224 S 0.0 0.0 0:00.00 sw-engine-cgi 4493 sso 18 0 119m 3044 224 S 0.0 0.0 0:00.00 sw-engine-cgi 4490 sso 18 0 119m 3040 220 S 0.0 0.0 0:00.00 sw-engine-cgi

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• Tuning performance of Ubuntu 10.04 on Compaq Evo W4000.

  - by Fantomas

  Hi, I got this computer free and installed Ubuntu 10.04 on it + updates, plus followed the following tutorial all the way: http://www.unixmen.com/linux-tutorials/937-things-to-do-after-installing-ubuntu-1004-lts-lucid-lynx I love the Docky which comes with it, but the computer has been running rather slowly. The System: kernel 2.6.32-22-generic Gnome 2.30.0 (I like Gnome!) Memory: 1GB Processor: Intel (R) Pentium (R) 4 CPU 1700 MHz (needless to say, it is 32 bit). I think I dedicated 128 Mb to video memory while installing, but cannot find this setting now. I did also install an NVidia driver for the 3D card, so I probably want to reclaim that memory back. I want to trim the fat but I also want to keep some of the sex appeal of Ubuntu 10.04. I will gift this computer to a friend, who will use it for Internet, music, videos, word processing, Skype and instant messaging - he is non-technical, so this hardware and Linux should work for him; I just need to speed it up while keeping the good software and having a nice UI. I sort of know my way around Linux, but not that well. Feel free to ask me to run particular commands if you want more info. For starters, here are the services below. Which ones can I kill and how? What else can go? There is no need to run ssh or ftp or http or ntp servers. As I said before, this computer is for non-technical person. There is also absolutely no bluetooth or wireless networking needed - it will feed off a regular ethernet cable. What I do not want to do is reinstall some other distro or recompile a kernel. I want to make it 80% perfect spending 20% of the energy :) Thanks! $ service --status-all [ ? ] acpi-support [ ? ] acpid [ ? ] alsa-mixer-save [ ? ] anacron [ - ] apparmor [ ? ] apport [ ? ] atd [ ? ] avahi-daemon [ ? ] binfmt-support [ - ] bluetooth [ - ] bootlogd [ - ] brltty [ ? ] console-setup [ ? ] cron [ + ] cups [ ? ] dbus [ ? ] dmesg [ ? ] dns-clean [ ? ] failsafe-x [ - ] fancontrol [ ? ] gdm [ - ] grub-common [ ? ] hostname [ ? ] hwclock [ ? ] hwclock-save [ ? ] irqbalance [ - ] kerneloops [ ? ] killprocs [ - ] lm-sensors [ ? ] module-init-tools [ ? ] network-interface [ ? ] network-interface-security [ ? ] network-manager [ ? ] networking [ ? ] ondemand [ ? ] pcmciautils [ ? ] plymouth [ ? ] plymouth-log [ ? ] plymouth-splash [ ? ] plymouth-stop [ ? ] pppd-dns [ ? ] procps [ + ] pulseaudio [ ? ] rc.local [ - ] rsync [ ? ] rsyslog [ - ] saned [ ? ] screen-cleanup [ ? ] sendsigs [ ? ] speech-dispatcher [ ? ] stop-bootlogd [ ? ] stop-bootlogd-single [ ? ] udev [ ? ] udev-finish [ ? ] udevmonitor [ ? ] udevtrigger [ ? ] ufw [ ? ] umountfs [ ? ] umountnfs.sh [ ? ] umountroot [ ? ] unattended-upgrades [ - ] urandom [ + ] winbind [ ? ] wpa-ifupdown [ - ] x11-common

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• Single-Signon options for Exchange 2010

  - by freiheit

  We're working on a project to migrate employee email from Unix/open-source (courier IMAP, exim, squirrelmail, etc) to Exchange 2010, and trying to figure out options for single-signon for Outlook Web Access. So far all the options I've found are very ugly and "unsupportable", and may simply not work with Forefront. We already have JA-SIG CAS for token-based single-signon and Shibboleth for SAML. Users are directed to a simple in-house portal (a Perl CGI, really) that they use to sign in to most stuff. We have an HA OpenLDAP cluster that's already synchronized against another AD domain and will be synchronized with the AD domain Exchange will be using. CAS authenticates against LDAP. The portal authenticates against CAS. Shibboleth authenticates with CAS but pulls additional data from LDAP. We're moving in the direction of having web services authenticate against CAS or Shibboleth. (Students are already on SAML/Shibboleth authenticated Google Apps for Education) With Squirrelmail we have a horrible hack linked to from that portal page that authenticates against CAS, gets your original plaintext password (yes, I know, evil), and gives you an HTTP form pre-filled with all the necessary squirrelmail login details with javaScript onLoad stuff to immediately submit the form. Trying to find out exactly what is possible with Exchange/OWA seems to be difficult. "CAS" is both the acronym for our single-signon server and an Exchange component. From what I've been able to tell there's an addon for Exchange that does SAML, but only for federating things like free/busy calendar info, not authenticating users. Plus it costs additional money so there's no way to experiment with it to see if it can be coaxed into doing what we want. Our plans for the Exchange cluster involve Forefront Threat Management Gateway (the new ISA) in the DMZ front-ending the CAS servers. So, the real question: Has anybody managed to make Exchange authenticate with CAS (token-based single-signon) or SAML, or with something I can reasonably likely make authenticate with one of those (such as anything that will accept apache's authentication)? With Forefront? Failing that, anybody have some tips on convincing OWA Forms Based Authentication (FBA) into letting us somehow "pre-login" the user? (log in as them and pass back cookies to the user, or giving the user a pre-filled form that autosubmits like we do with squirrelmail). This is the least-favorite option for a number of reasons, but it would (just barely) satisfy our requirements. From what I hear from the guy implementing Forefront, we may have to set OWA to basic authentication and do forms in Forefront for authentication, so it's possible this isn't even possible. I did find CasOwa, but it only mentions Exchange 2007, looks kinda scary, and as near as I can tell is mostly the same OWA FBA hack I was considering slightly more integrated with the CAS server. It also didn't look like many people had had much success with it. And it may not work with Forefront. There's also "CASifying Outlook Web Access 2", but that one scares me, too, and involves setting up a complex proxy config, which seems more likely to break. And, again, doesn't look like it would work with Forefront. Am I missing something with Exchange SAML (OWA Federated whatchamacallit) where it is possible to configure to do user authentication and not just free/busy access authorization?

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• Since upgrading to Solaris 11, my ARC size has consistently targeted 119MB, despite having 30GB RAM. What? Why?

  - by growse

  I ran a NAS/SAN box on Solaris 11 Express before Solaris 11 was released. The box is an HP X1600 with an attached D2700. In all, 12x 1TB 7200 SATA disks, 12x 300GB 10k SAS disks in separate zpools. Total RAM is 30GB. Services provided are CIFS, NFS and iSCSI. All was well, and I had a ZFS memory usage graph looking like this: A fairly healthy Arc size of around 23GB - making use of the available memory for caching. However, I then upgraded to Solaris 11 when that came out. Now, my graph looks like this: Partial output of arc_summary.pl is: System Memory: Physical RAM: 30701 MB Free Memory : 26719 MB LotsFree: 479 MB ZFS Tunables (/etc/system): ARC Size: Current Size: 915 MB (arcsize) Target Size (Adaptive): 119 MB (c) Min Size (Hard Limit): 64 MB (zfs_arc_min) Max Size (Hard Limit): 29677 MB (zfs_arc_max) It's targetting 119MB while sitting at 915MB. It's got 30GB to play with. Why? Did they change something? Edit To clarify, arc_summary.pl is Ben Rockwood's, and the relevent lines generating the above stats are: my $mru_size = ${Kstat}->{zfs}->{0}->{arcstats}->{p}; my $target_size = ${Kstat}->{zfs}->{0}->{arcstats}->{c}; my $arc_min_size = ${Kstat}->{zfs}->{0}->{arcstats}->{c_min}; my $arc_max_size = ${Kstat}->{zfs}->{0}->{arcstats}->{c_max}; my $arc_size = ${Kstat}->{zfs}->{0}->{arcstats}->{size}; The Kstat entries are there, I'm just getting odd values out of them. Edit 2 I've just re-measured the arc size with arc_summary.pl - I've verified these numbers with kstat: System Memory: Physical RAM: 30701 MB Free Memory : 26697 MB LotsFree: 479 MB ZFS Tunables (/etc/system): ARC Size: Current Size: 744 MB (arcsize) Target Size (Adaptive): 119 MB (c) Min Size (Hard Limit): 64 MB (zfs_arc_min) Max Size (Hard Limit): 29677 MB (zfs_arc_max) The thing that strikes me is that the Target Size is 119MB. Looking at the graph, it's targeted the exact same value (124.91M according to cacti, 119M according to arc_summary.pl - think the difference is just 1024/1000 rounding issues) ever since Solaris 11 was installed. It looks like the kernel's making zero effort to shift the target size to anything different. The current size is fluctuating as the needs of the system (large) fight with the target size, and it appears equilibrium is between 700 and 1000MB. So the question is now a little more pointed - why is Solaris 11 hard setting my ARC target size to 119MB, and how do I change it? Should I raise the min size to see what happens? I've stuck the output of kstat -n arcstats over at http://pastebin.com/WHPimhfg Edit 3 Ok, weirdness now. I know flibflob mentioned that there was a patch to fix this. I haven't applied this patch yet (still sorting out internal support issues) and I've not applied any other software updates. Last thursday, the box crashed. As in, completely stopped responding to everything. When I rebooted it, it came back up fine, but here's what my graph now looks like. It seems to have fixed the problem. This is proper la la land stuff now. I've literally no idea what's going on. :(

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• MySQL Memory usage

  - by Rob Stevenson-Leggett

  Our MySQL server seems to be using a lot of memory. I've tried looking for slow queries and queries with no index and have halved the peak CPU usage and Apache memory usage but the MySQL memory stays constantly at 2.2GB (~51% of available memory on the server). Here's the graph from Plesk. Running top in the SSH window shows the same figures. Does anyone have any ideas on why the memory usage is constant like this and not peaks and troughs with usage of the app? Here's the output of the MySQL Tuning Primer script: -- MYSQL PERFORMANCE TUNING PRIMER -- - By: Matthew Montgomery - MySQL Version 5.0.77-log x86_64 Uptime = 1 days 14 hrs 4 min 21 sec Avg. qps = 22 Total Questions = 3059456 Threads Connected = 13 Warning: Server has not been running for at least 48hrs. It may not be safe to use these recommendations To find out more information on how each of these runtime variables effects performance visit: http://dev.mysql.com/doc/refman/5.0/en/server-system-variables.html Visit http://www.mysql.com/products/enterprise/advisors.html for info about MySQL's Enterprise Monitoring and Advisory Service SLOW QUERIES The slow query log is enabled. Current long_query_time = 1 sec. You have 6 out of 3059477 that take longer than 1 sec. to complete Your long_query_time seems to be fine BINARY UPDATE LOG The binary update log is NOT enabled. You will not be able to do point in time recovery See http://dev.mysql.com/doc/refman/5.0/en/point-in-time-recovery.html WORKER THREADS Current thread_cache_size = 0 Current threads_cached = 0 Current threads_per_sec = 2 Historic threads_per_sec = 0 Threads created per/sec are overrunning threads cached You should raise thread_cache_size MAX CONNECTIONS Current max_connections = 100 Current threads_connected = 14 Historic max_used_connections = 20 The number of used connections is 20% of the configured maximum. Your max_connections variable seems to be fine. INNODB STATUS Current InnoDB index space = 6 M Current InnoDB data space = 18 M Current InnoDB buffer pool free = 0 % Current innodb_buffer_pool_size = 8 M Depending on how much space your innodb indexes take up it may be safe to increase this value to up to 2 / 3 of total system memory MEMORY USAGE Max Memory Ever Allocated : 2.07 G Configured Max Per-thread Buffers : 274 M Configured Max Global Buffers : 2.01 G Configured Max Memory Limit : 2.28 G Physical Memory : 3.84 G Max memory limit seem to be within acceptable norms KEY BUFFER Current MyISAM index space = 4 M Current key_buffer_size = 7 M Key cache miss rate is 1 : 40 Key buffer free ratio = 81 % Your key_buffer_size seems to be fine QUERY CACHE Query cache is supported but not enabled Perhaps you should set the query_cache_size SORT OPERATIONS Current sort_buffer_size = 2 M Current read_rnd_buffer_size = 256 K Sort buffer seems to be fine JOINS Current join_buffer_size = 132.00 K You have had 16 queries where a join could not use an index properly You should enable "log-queries-not-using-indexes" Then look for non indexed joins in the slow query log. If you are unable to optimize your queries you may want to increase your join_buffer_size to accommodate larger joins in one pass. Note! This script will still suggest raising the join_buffer_size when ANY joins not using indexes are found. OPEN FILES LIMIT Current open_files_limit = 1024 files The open_files_limit should typically be set to at least 2x-3x that of table_cache if you have heavy MyISAM usage. Your open_files_limit value seems to be fine TABLE CACHE Current table_cache value = 64 tables You have a total of 426 tables You have 64 open tables. Current table_cache hit rate is 1% , while 100% of your table cache is in use You should probably increase your table_cache TEMP TABLES Current max_heap_table_size = 16 M Current tmp_table_size = 32 M Of 15134 temp tables, 9% were created on disk Effective in-memory tmp_table_size is limited to max_heap_table_size. Created disk tmp tables ratio seems fine TABLE SCANS Current read_buffer_size = 128 K Current table scan ratio = 2915 : 1 read_buffer_size seems to be fine TABLE LOCKING Current Lock Wait ratio = 1 : 142213 Your table locking seems to be fine The app is a facebook game with about 50-100 concurrent users. Thanks, Rob

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• Why would VMWare to go defunct? How to recover from/prevent it?

  - by Josh

  I am running VMWare Server 2.0.2 (Build 203138) on a dual core Intel i5 with Ubuntu Server 10.04 LTS system (kernel 2.6.32-22-server #33-Ubuntu SMP). Disk Subsystem is a software RAID5 array. The system has been set up for a little over a week. For the past 5 days I have been running at leat 3 VMs (Linux and a variety of Windows OSes) with no issues whatsoever. But while I was installing Linux onto a new VM, suddenly all VMs became unresponsive, including the one I was installing to. I could not log in to the VMWare Management Interface, and the system was somewhat unresponsive via SSH. When I looked at top, I saw: top - 16:14:51 up 6 days, 1:49, 8 users, load average: 24.29, 24.33 17.54 Tasks: 203 total, 7 running, 195 sleeping, 0 stopped, 1 zombie Cpu(s): 0.2%us, 25.6%sy, 0.0%ni, 74.3%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 8056656k total, 5927580k used, 2129076k free, 20320k buffers Swap: 7811064k total, 240216k used, 7570848k free, 5045884k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 21549 root 39 19 0 0 0 Z 100 0.0 15:02.44 [vmware-vmx] <defunct> 2115 root 20 0 0 0 0 S 1 0.0 170:32.08 [vmware-rtc] 2231 root 21 1 1494m 126m 100m S 1 1.6 892:58.05 /usr/lib/vmware/bin/vmware-vmx -# product=2; 2280 jnet 20 0 19320 1164 800 R 0 0.0 30:04.55 top 12236 root 20 0 833m 41m 34m S 0 0.5 88:34.24 /usr/lib/vmware/bin/vmware-vmx -# product=2; 1 root 20 0 23704 1476 920 S 0 0.0 0:00.80 /sbin/init 2 root 20 0 0 0 0 S 0 0.0 0:00.01 [kthreadd] 3 root RT 0 0 0 0 S 0 0.0 0:00.00 [migration/0] 4 root 20 0 0 0 0 S 0 0.0 0:00.84 [ksoftirqd/0] 5 root RT 0 0 0 0 S 0 0.0 0:00.00 [watchdog/0] 6 root RT 0 0 0 0 S 0 0.0 0:00.00 [migration/1] The VMWare process for the virtual machine I was installing into became a zombie. Yet, it was still consuming 100% of the CPU time on one of the cores, and I couldn't reach it or any other virtual machines. (I was logged in to one virtual machine over SSH, another via X11, and a third via VNC. All three connections died). When I ran ps -ef and similar commands, I found that the defunct vmware-vmx process had it's parent PID set to init (1). I also used lsof -p 21549 and found that the defunct process had no open files. Yet it was using 100% of CPU time... I was unable to kill any vmware-vmx processes, including the defunct one, even with kill -9. As a last resort to resolve the situation I tried to reboot the box, however shutdown, halt, reboot, and init 6 all failed to reboot/shutdown, even when given appropriate --force settings. ControlAltDel produced a message about rebooting on the console, but the system would not reboot. I had to hard power-cycle the box to resolve the situation. (See my other question, Should I worry about the integrity of my linux software RAID5 after a crash or kernel panic?) What would cause a scenario like this? What else could I have done to resolve it besides a hard reboot? What can I do to prevent such a situation in the future?

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• CPU Utilization LAMP stack

  - by Max

  We've got an ec2 m2.4xlarge running Magento (centos 5.6, httpd 2.2, php 5.2.17 with eaccelerator 0.9.5.3, mysql 5.1.52). Right now we're getting a large traffic spike, and our top looks like this: top - 09:41:29 up 31 days, 1:12, 1 user, load average: 120.01, 129.03, 113.23 Tasks: 1190 total, 18 running, 1172 sleeping, 0 stopped, 0 zombie Cpu(s): 97.3%us, 1.8%sy, 0.0%ni, 0.5%id, 0.0%wa, 0.0%hi, 0.0%si, 0.4%st Mem: 71687720k total, 36898928k used, 34788792k free, 49692k buffers Swap: 880737784k total, 0k used, 880737784k free, 1586524k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 2433 mysql 15 0 23.6g 4.5g 7112 S 564.7 6.6 33607:34 mysqld 24046 apache 16 0 411m 65m 28m S 26.4 0.1 0:09.05 httpd 24360 apache 15 0 410m 60m 25m S 26.4 0.1 0:03.65 httpd 24993 apache 16 0 410m 57m 21m S 26.1 0.1 0:01.41 httpd 24838 apache 16 0 428m 74m 20m S 24.8 0.1 0:02.37 httpd 24359 apache 16 0 411m 62m 26m R 22.3 0.1 0:08.12 httpd 23850 apache 15 0 411m 64m 27m S 16.8 0.1 0:14.54 httpd 25229 apache 16 0 404m 46m 17m R 10.2 0.1 0:00.71 httpd 14594 apache 15 0 404m 63m 34m S 8.4 0.1 1:10.26 httpd 24955 apache 16 0 404m 50m 21m R 8.4 0.1 0:01.66 httpd 24313 apache 16 0 399m 46m 22m R 8.1 0.1 0:02.30 httpd 25119 apache 16 0 411m 59m 23m S 6.8 0.1 0:01.45 httpd Questions: Would giving msyqld more memory help it cache queries and react faster? If so, how? Other than splitting mysql and php to separate servers (which we're about to do) is there anything else we could/should be doing? Thanks! UPDATE: Here's our my.cnf along with the output of mysqltuner. It looks like a cache problem. Thanks again! # cat /etc/my.cnf [client] port = **** socket = /var/lib/mysql/mysql.sock [mysqld] datadir=/mnt/persistent/mysql port=**** socket=/var/lib/mysql/mysql.sock key_buffer = 512M max_allowed_packet = 64M table_cache = 1024 sort_buffer_size = 8M read_buffer_size = 4M read_rnd_buffer_size = 2M myisam_sort_buffer_size = 64M thread_cache_size = 128M tmp_table_size = 128M join_buffer_size = 1M query_cache_limit = 2M query_cache_size= 64M query_cache_type = 1 max_connections = 1000 thread_stack = 128K thread_concurrency = 48 log-bin=mysql-bin server-id = 1 wait_timeout = 300 innodb_data_home_dir = /mnt/persistent/mysql/ innodb_data_file_path = ibdata1:10M:autoextend innodb_buffer_pool_size = 20G innodb_additional_mem_pool_size = 20M innodb_log_file_size = 64M innodb_log_buffer_size = 8M innodb_flush_log_at_trx_commit = 1 innodb_lock_wait_timeout = 50 innodb_thread_concurrency = 48 ft_min_word_len=3 [myisamchk] ft_min_word_len=3 key_buffer = 128M sort_buffer_size = 128M read_buffer = 2M write_buffer = 2M # ./mysqltuner.pl >> MySQLTuner 1.2.0 - Major Hayden <[email protected]> >> Bug reports, feature requests, and downloads at http://mysqltuner.com/ >> Run with '--help' for additional options and output filtering -------- General Statistics -------------------------------------------------- [--] Skipped version check for MySQLTuner script [OK] Currently running supported MySQL version 5.1.52-log [OK] Operating on 64-bit architecture -------- Storage Engine Statistics ------------------------------------------- [--] Status: +Archive -BDB +Federated +InnoDB -ISAM -NDBCluster [--] Data in MyISAM tables: 2G (Tables: 26) [--] Data in InnoDB tables: 749M (Tables: 250) [!!] Total fragmented tables: 262 -------- Security Recommendations ------------------------------------------- -------- Performance Metrics ------------------------------------------------- [--] Up for: 31d 2h 30m 38s (680M q [253.371 qps], 2M conn, TX: 4825B, RX: 236B) [--] Reads / Writes: 89% / 11% [--] Total buffers: 20.6G global + 15.1M per thread (1000 max threads) [OK] Maximum possible memory usage: 35.4G (51% of installed RAM) [OK] Slow queries: 0% (35K/680M) [OK] Highest usage of available connections: 53% (537/1000) [OK] Key buffer size / total MyISAM indexes: 512.0M/457.2M [OK] Key buffer hit rate: 100.0% (9B cached / 264K reads) [OK] Query cache efficiency: 42.3% (260M cached / 615M selects) [!!] Query cache prunes per day: 4384652 [OK] Sorts requiring temporary tables: 0% (1K temp sorts / 38M sorts) [!!] Joins performed without indexes: 100404 [OK] Temporary tables created on disk: 17% (7M on disk / 45M total) [OK] Thread cache hit rate: 99% (537 created / 2M connections) [!!] Table cache hit rate: 0% (1K open / 946K opened) [OK] Open file limit used: 9% (453/5K) [OK] Table locks acquired immediately: 99% (758M immediate / 758M locks) [OK] InnoDB data size / buffer pool: 749.3M/20.0G -------- Recommendations ----------------------------------------------------- General recommendations: Run OPTIMIZE TABLE to defragment tables for better performance Enable the slow query log to troubleshoot bad queries Adjust your join queries to always utilize indexes Increase table_cache gradually to avoid file descriptor limits Variables to adjust: query_cache_size (> 64M) join_buffer_size (> 1.0M, or always use indexes with joins) table_cache (> 1024)

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• What's going on with my server? High load, lots of idle CPU time, low disk utilization

  - by Jonathan

  I run a web site and send a legitimate opt-in, daily email newsletter to subscribers. Both the web hosting and email sending are done by the same machine. I have about 100,000 subscribers who have opted in to my daily email newsletter. My PHP script did a pretty good job sending mail to all of them until fairly recently, but as the list has grown I can't keep up. When I run top, I have very high load--usually at least 6 or 7, sometimes as high as 15--even though I only have two CPUs. However, when I run sar, my CPU is idle an average of about 30% of the time. So, it seems I'm not CPU bound. When I run iostat, it seems as though I'm not disk bound because my %util for each device is very low (no more than 5%). Given that I don't seem to be CPU bound or disk bound, why is top reporting such high load? Additionally, since I don't seem to be CPU bound or disk bound, why is my email sending script not able to keep up? Here's what I see when running top: top - 11:33:28 up 74 days, 18:49, 2 users, load average: 7.65, 8.79, 8.28 Tasks: 168 total, 5 running, 162 sleeping, 0 stopped, 1 zombie Cpu(s): 38.9%us, 58.6%sy, 0.8%ni, 0.0%id, 0.7%wa, 0.2%hi, 0.8%si, 0.0%st Mem: 3083012k total, 2144436k used, 938576k free, 281136k buffers Swap: 2048248k total, 39164k used, 2009084k free, 1470412k cached Here's what I see when running iostat -mx: avg-cpu: %user %nice %system %iowait %steal %idle 34.80 1.20 55.24 0.37 0.00 8.38 Device: rrqm/s wrqm/s r/s w/s rMB/s wMB/s avgrq-sz avgqu-sz await svctm %util sda 0.19 71.70 1.59 29.45 0.02 0.07 5.90 0.55 17.82 1.16 3.59 sda1 0.00 0.00 0.00 0.00 0.00 0.00 7.10 0.00 13.80 13.72 0.00 sda2 0.05 50.45 1.13 24.57 0.01 0.29 24.25 0.35 13.43 1.15 2.97 sda3 0.05 10.17 0.20 2.33 0.01 0.05 43.75 0.05 20.96 2.45 0.62 sda4 0.00 0.00 0.00 0.00 0.00 0.00 2.00 0.00 70.50 70.50 0.00 sda5 0.07 0.22 0.03 0.07 0.00 0.00 32.84 0.08 856.19 8.03 0.08 sda6 0.02 5.45 0.03 0.72 0.00 0.02 67.55 0.02 26.72 5.26 0.39 sda7 0.00 1.56 0.00 0.42 0.00 0.01 38.04 0.00 8.88 5.84 0.24 sda8 0.01 3.84 0.20 1.35 0.00 0.02 28.55 0.05 31.90 4.08 0.63 Here's what I see when running sar: 09:40:02 AM CPU %user %nice %system %iowait %steal %idle 09:50:01 AM all 30.59 1.01 49.80 0.23 0.00 18.37 10:00:08 AM all 31.73 0.92 51.66 0.13 0.00 15.55 10:10:06 AM all 30.43 0.99 48.94 0.26 0.00 19.38 10:20:01 AM all 29.58 1.00 47.76 0.25 0.00 21.42 10:30:01 AM all 29.37 1.02 47.30 0.18 0.00 22.13 10:40:06 AM all 32.50 1.01 52.94 0.16 0.00 13.39 10:50:01 AM all 30.49 1.00 49.59 0.15 0.00 18.77 11:00:01 AM all 29.43 0.99 47.71 0.17 0.00 21.71 11:10:07 AM all 30.26 0.93 49.48 0.83 0.00 18.50 11:20:02 AM all 29.83 0.81 48.51 1.32 0.00 19.52 11:30:06 AM all 31.18 0.88 51.33 1.15 0.00 15.47 Average: all 26.21 1.15 42.62 0.48 0.00 29.54 Here are the top handful of processes listed at the particular time I happened to run top -c: PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 8180 mysql 16 0 57448 19m 2948 S 26.6 0.7 4702:26 /usr/sbin/mysqld --basedir=/ --datadir=/var/lib/mysql --user=mysql --pid-file=/var/lib/mysql/bristno.pid --skip-external-locking 26956 brristno 17 0 0 0 0 Z 8.0 0.0 0:00.24 [php] <defunct> 26958 brristno 17 0 94408 43m 37m R 5.0 1.4 0:00.15 /usr/bin/php /home/brristno/public_html/dbv.php 22852 nobody 16 0 9628 2900 1524 S 0.7 0.1 0:00.17 /usr/local/apache/bin/httpd -k start -DSSL 8591 brristno 34 19 96896 13m 6652 S 0.3 0.4 0:29.82 /usr/local/bin/php /home/brristno/bin/mailer.php 1qwqyb6 i0gbor 24469 nobody 16 0 9628 2880 1508 S 0.3 0.1 0:00.08 /usr/local/apache/bin/httpd -k start -DSSL 25495 nobody 15 0 9628 2876 1500 S 0.3 0.1 0:00.06 /usr/local/apache/bin/httpd -k start -DSSL 26149 nobody 15 0 9628 2864 1504 S 0.3 0.1 0:00.04 /usr/local/apache/bin/httpd -k start -DSSL

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• 1600+ 'postfix-queue' processes - OK to have this many?

  - by atomicguava

  I have a Plesk 9.5.4 CentOS server running Postfix. I had been having massive problems with the mailq being full of 'double-bounce' email messages containing errors relating to 'Queue File Write Error', but I believe these are now fixed thanks to this thread. My new problem is that when I run top, I can see lots of processes called 'postfix-queue' and have fairly high load: top - 13:59:44 up 6 days, 21:14, 1 user, load average: 2.33, 2.19, 1.96 Tasks: 1743 total, 1 running, 1742 sleeping, 0 stopped, 0 zombie Cpu(s): 5.1%us, 8.8%sy, 0.0%ni, 85.3%id, 0.8%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 3145728k total, 1950640k used, 1195088k free, 0k buffers Swap: 0k total, 0k used, 0k free, 0k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 1324 apache 16 0 344m 33m 5664 S 21.7 1.1 0:03.17 httpd 32443 apache 15 0 350m 36m 6864 S 14.4 1.2 0:13.83 httpd 1678 root 15 0 13948 2568 952 R 2.0 0.1 0:00.37 top 1890 mysql 15 0 689m 318m 7600 S 1.0 10.4 219:45.23 mysqld 1394 apache 15 0 352m 41m 5972 S 0.7 1.3 0:03.91 httpd 1369 apache 15 0 344m 33m 5444 S 0.3 1.1 0:02.03 httpd 1592 apache 15 0 349m 37m 5912 S 0.3 1.2 0:02.52 httpd 1633 apache 15 0 336m 20m 1828 S 0.3 0.7 0:00.01 httpd 1952 root 19 0 335m 28m 10m S 0.3 0.9 1:35.41 httpd 1 root 15 0 10304 732 612 S 0.0 0.0 0:04.41 init 1034 mhandler 15 0 11520 1160 884 S 0.0 0.0 0:00.00 postfix-queue 1036 mhandler 15 0 11516 1120 860 S 0.0 0.0 0:00.00 postfix-queue 1041 mhandler 17 0 11516 1156 884 S 0.0 0.0 0:00.00 postfix-queue 1043 mhandler 15 0 11512 1116 860 S 0.0 0.0 0:00.00 postfix-queue 1063 mhandler 16 0 11516 1160 884 S 0.0 0.0 0:00.00 postfix-queue 1068 mhandler 15 0 11516 1128 860 S 0.0 0.0 0:00.00 postfix-queue 1071 mhandler 17 0 11512 1152 884 S 0.0 0.0 0:00.00 postfix-queue 1072 mhandler 15 0 11512 1116 860 S 0.0 0.0 0:00.00 postfix-queue 1081 mhandler 16 0 11516 1156 884 S 0.0 0.0 0:00.00 postfix-queue 1082 mhandler 15 0 11512 1120 860 S 0.0 0.0 0:00.00 postfix-queue 1089 popuser 15 0 33892 1972 1200 S 0.0 0.1 0:00.02 pop3d 1116 mhandler 16 0 11516 1164 884 S 0.0 0.0 0:00.00 postfix-queue 1117 mhandler 15 0 11516 1124 860 S 0.0 0.0 0:00.00 postfix-queue 1120 mhandler 16 0 11516 1160 884 S 0.0 0.0 0:00.00 postfix-queue 1121 mhandler 15 0 11512 1120 860 S 0.0 0.0 0:00.00 postfix-queue 1130 mhandler 17 0 11516 1160 884 S 0.0 0.0 0:00.00 postfix-queue 1131 mhandler 15 0 11516 1120 860 S 0.0 0.0 0:00.00 postfix-queue 1149 root 17 -4 12572 680 356 S 0.0 0.0 0:00.00 udevd 1181 mhandler 16 0 11516 1160 884 S 0.0 0.0 0:00.00 postfix-queue 1183 mhandler 15 0 11512 1116 860 S 0.0 0.0 0:00.00 postfix-queue 1224 mhandler 16 0 11516 1160 884 S 0.0 0.0 0:00.00 postfix-queue 1225 mhandler 15 0 11516 1120 860 S 0.0 0.0 0:00.00 postfix-queue 1228 apache 15 0 345m 34m 5472 S 0.0 1.1 0:04.64 httpd 1241 mhandler 16 0 11516 1156 884 S 0.0 0.0 0:00.00 postfix-queue 1242 mhandler 15 0 11512 1120 860 S 0.0 0.0 0:00.00 postfix-queue 1251 mhandler 17 0 11516 1156 884 S 0.0 0.0 0:00.00 postfix-queue 1252 mhandler 15 0 11516 1120 860 S 0.0 0.0 0:00.00 postfix-queue 1258 apache 15 0 349m 37m 5444 S 0.0 1.2 0:01.28 httpd When I run ps -Al | grep -c postfix-queue it returns 1618! My question is this: is this normal or is there something else going wrong with Postfix? Right now, if I run mailq it is empty, and qshape deferred / qshape active are empty too. Thanks in advance for your help.

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• RedHat 5.5 server does not show per processor memory utilization

  - by Mike S

  I have been searching all over internet but not finding any leads. I have a system with a memory leak that I am trying to troubleshoot. Unfortunately I am not able to see per processor memory utilization. Here are the outputs of TOP and PS commands. Linux SERVER_NAME 2.6.18-194.8.1.el5 #1 SMP Wed Jun 23 10:52:51 EDT 2010 x86_64 x86_64 x86_64 GNU/Linux top - 09:17:13 up 18:43, 3 users, load average: 0.00, 0.00, 0.00 Tasks: 375 total, 1 running, 373 sleeping, 0 stopped, 1 zombie Cpu(s): 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 32922828k total, 32776712k used, 146116k free, 267128k buffers Swap: 5245212k total, 0k used, 5245212k free, 32141044k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 1 root 15 0 10348 744 620 S 0.0 0.0 0:05.65 init 2 root RT -5 0 0 0 S 0.0 0.0 0:00.05 migration/0 3 root 34 19 0 0 0 S 0.0 0.0 0:00.00 ksoftirqd/0 4 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/0 5 root RT -5 0 0 0 S 0.0 0.0 0:00.00 migration/1 6 root 34 19 0 0 0 S 0.0 0.0 0:00.00 ksoftirqd/1 7 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/1 8 root RT -5 0 0 0 S 0.0 0.0 0:00.00 migration/2 9 root 34 19 0 0 0 S 0.0 0.0 0:00.00 ksoftirqd/2 10 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/2 11 root RT -5 0 0 0 S 0.0 0.0 0:00.01 migration/3 12 root 34 19 0 0 0 S 0.0 0.0 0:00.01 ksoftirqd/3 13 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/3 14 root RT -5 0 0 0 S 0.0 0.0 0:00.00 migration/4 15 root 34 19 0 0 0 S 0.0 0.0 0:00.01 ksoftirqd/4 16 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/4 17 root RT -5 0 0 0 S 0.0 0.0 0:00.00 migration/5 18 root 34 19 0 0 0 S 0.0 0.0 0:00.00 ksoftirqd/5 19 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/5 20 root RT -5 0 0 0 S 0.0 0.0 0:00.00 migration/6 % ps -auxf | sort -nr -k 4 | head -10 Warning: bad syntax, perhaps a bogus '-'? See /usr/share/doc/procps-3.2.7/FAQ xfs 6205 0.0 0.0 23316 3892 ? Ss Aug19 0:00 xfs -droppriv -daemon uuidd 6101 0.0 0.0 60976 224 ? Ss Aug19 0:00 /usr/sbin/uuidd USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND smmsp 6130 0.0 0.0 57900 1784 ? Ss Aug19 0:00 sendmail: Queue runner@01:00:00 for /var/spool/clientmqueue rpc 5126 0.0 0.0 8052 632 ? Ss Aug19 0:00 portmap root 99 0.0 0.0 0 0 ? S< Aug19 0:00 [events/1] root 98 0.0 0.0 0 0 ? S< Aug19 0:00 [events/0] root 97 0.0 0.0 0 0 ? S< Aug19 0:00 [watchdog/31] root 96 0.0 0.0 0 0 ? SN Aug19 0:00 [ksoftirqd/31] root 95 0.0 0.0 0 0 ? S< Aug19 0:00 [migration/31] Any help with this is appretiate.

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• Hard drive write speed - finding a lighter antivirus?

  - by Shingetsu

  I recently have been getting a lot of system lag here (for example, the mouse and the display in general take about 15 seconds to react in the worst cases). After a lot of monitoring the resources, I found that the problem mainly happens when too much Disk I/O is being done. Three culprits have been identified: My browser had the highest write I/O with 35,000,000 I/O Write Bytes. Steam had the highest read I/O (when IDLE!!!) with 106,000,000 I/O Read Bytes. My antivirus (in both cases I will soon mention) was the runner up in both cases with: 30,000,000ish write and 80,000,000ish read. The first AV I had was Avast! which I had liked on my previous system. After noticing it taking so much I/O I switched to Panda (supposing it wouldn't use TOO much during idle phase). However it only used a bit less I/O. Just a lot less memory and cpu and somewhat more network. My browser at the moment is Maxthon 3 (which I like a lot). Before this I was running chrome which had similar data and much higher cpu when running in the background was enabled. I'm not going to be running steam all the time and there aren't many alternatives to it. I like my browser very much, but I AM willing to switch if there's an obvious problem (I'm in programming, however I'm not a very good sysadmin, especially not when it comes to windows). Finally, my system almost stops lagging when I turn off the antivirus (and preferably steam) (some remains but once in every 5-6 hours for a few seconds so it isn't a big problem). My question (has a few parts): Is it possible to configure steam to lower it's I/O usage? (and maybe network while we're at it?) Which antivirus (very preferably free) uses lowest I/O while idle (I leave PC alone during active scans so that isn't a problem). Is there an obvious problem with my current browser and, if so, is there a way to fix it or should I switch and, if so, to what? (P.S. I've been on FFox for some time too). Info on system: Windows 7 (32 bit T_T, I am getting a new one in a few months but I want to keep using system during that time though). Hard Drive (main) is a Raid0. (Also have an external 1TB one which contains steam (and steam alone). As such it doesn't get used by much anything other than steam and isn't a very large problem. However steam still uses some I/O of registry) CPU: Intel(R) Core(TM)2 CPU [email protected] RAM: 6GB (3.25GB usable) (this and CPU have little effect as shown in next section) Additional info: Memory usage during problematic times: 44% CPU usage during problematic times: 35% Page File: main drive: system managed. 1TB drive: none. The current system I'm using is about 6 years old and is mainly a place holder while I await the new one in a few months. Final words: this is my 1st post on Super User (this question wouldn't feel right on Stack Overflow where I usually stay). If it doesn't have it's place here please tell me. If anything is wrong with it, same. Edit Technically I'm looking for a live thread detection program with minimal IO usage. I already have good active scan capability: Kaspersky (the free scanner uses the paid database) and MalwareBytes. Edit 2 Noticed another one, it seems that windows media player has been using stuff even when off! Turning it off and restarting now. If the problem is fixed I'll tell you guys. The reason I didn't notice it before was because I didn't have resource manager in front of me at the MOMENT of the problem. Now I did and it was at the very top of the list!

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• Week in Geek: USDA Chooses Microsoft for Cloud Services Edition

  - by Asian Angel

  This week we learned how to create geeky LED holiday lights with old bottles, dig deeper in Windows Defrag via the command prompt, use Google Chrome’s drag/drop feature to upload files easier, find great gift recommendations by looking through the How-To Geek holiday gift guide, and have fun adding Merry Christmas fonts to our computers. Photo by ntr23. Random Geek Links It has been a busy week, so we have extra news link goodness with information that is good for you to know. USDA making the move to Microsoft The U.S. Department of Agriculture has announced that it has chosen Microsoft to host things like e-mail, instant messaging, and collaboration through the software giant’s Business Productivity Online Suite. Google says it was cut off from USDA project bid Google is claiming that it was not given a chance to bid on a cloud-computing project for the U.S. Department of Agriculture, for which the contract was awarded to rival Microsoft. Apache is being forced into a Java Fork When Oracle rolled over Apache and Google’s objections to its Java plans in December, the scene was set for Apache to leave and, eventually, force a Java code fork. Tumblr explains daylong outage After experiencing an outage that started on Sunday afternoon and stretched through most of the day yesterday, Tumblr has explained what happened. Google demos Chrome OS, launches pilot program During a press briefing this week in San Francisco, Google launched the Chrome application store and demonstrated Chrome OS, its browser-centric netbook operating system. Don’t expect Spotify in U.S. this holiday season As of last week, Spotify had yet to sign a single licensing deal with a major label, after spending more than a year negotiating, multiple music sources told CNET. December 2010 Patch Tuesday will come with most bulletins ever According to the Microsoft Security Response Center, Microsoft will issue 17 Security Bulletins addressing 40 vulnerabilities on Tuesday, December 14. It will also host a webcast to address customer questions the following day. Hacker plants back door in Symbian firmware Indian hacker Atul Alex has had a look at the firmware for Symbian S60 smartphones and come up with a back door for it. PC quarantines raise tough complexities The concept of quarantining PCs to prevent widespread infection is “interesting, but difficult to implement, with far too many problems”, said security experts. Symantec: DDoS attacks hard to defend It has surfaced that the distributed denial of service (DDoS) attacks on Visa and MasterCard Web sites on Wednesday were carried out by a toolkit known as low orbit ion cannon (LOIC). Web Sockets and the risks of unfinished standards Enthusiasm for a promising new standard called Web Sockets has quickly cooled in some quarters as a potential security problem led some browser makers to hastily postpone support. Internet Explorer 9 to get tracking protection Microsoft is making changes to Internet Explorer 9’s security features that will better enable users to keep sites from tracking their activity across browsing sessions. NASA sold PCs with sensitive data NASA failed to remove sensitive data from computers that it sold, according to an audit report released this week. Cybercrooks create fake Amazon receipts The bad guys have created yet another online scam, this one involving fake Amazon receipts. World of Warcraft character move fees waived Until December 22, Blizzard will allow free realm transfers from 25 highly populated servers to alleviate log-in queues or performance issues. (The free transfers are one-way and one-time only.) SpaceX Dragon reaches orbit atop a Falcon with a fiery tail The Space Exploration Technologies corporation has become the first nongovernmental entity to put a vehicle into low Earth orbit. Geek Video of the Week If birds have wings, then why are the Angry Birds using slingshots? Photo by Dorkly Bits. Wait… Birds have Wings, Why are the Angry Ones Using Slingshots? Sysadmin Geek Tips How To Setup Email Alerts on Linux Using Gmail or SMTP Linux machines may require administrative intervention in countless ways, but without manually logging into them how would you know about it? Here’s how to setup emails to get notified when your machines want some tender love and attention. Random TinyHacker Links Red Panda Webcam Support Firefox and the Knoxville Zoo’s Red Panda program. Christmas Icons (Icons we like) Superb set of holiday icons by lgp85 at deviantArt. Download the .zip and use as .png or convert to .ico at Convertico.com or with tiny app Imagicon. Super User Questions Enjoy reading the great answers to this week’s popular questions from Super User Useful USB boot disks? DVD/CD burning .zip: is it more reliable, faster, longer lasting to burn a zip of files rather than the files as a folder? What are other ways to backup my files if I do not have an external drive? Anti virus what is the difference between these all? How can I block all Facebook elements/content? How-To Geek Weekly Article Recap Have you had a busy week between work and preparing for the holidays? Get caught up on your HTG reading with our hottest articles of the week. 20 Windows Keyboard Shortcuts You Might Not Know The 50 Best Registry Hacks that Make Windows Better LCD? LED? Plasma? The How-To Geek Guide to HDTV Technology HTG Explains: Which Linux File System Should You Choose? How to Use and Customize Google Chrome Web Apps One Year Ago on How-To Geek This week’s batch of retro geeky goodness is all about customizing Windows 7. ClassicShell Adds Classic Start Menu and Explorer Features to Windows 7 Get an Aero-Styled Classic Start Menu in Windows 7 Customize the Windows 7 Logon Screen Get the Classic Style Network Activity Indicator Back in Windows 7 How To Enable Check Boxes for Items In Windows 7 The Geek Note We would like you to join us in welcoming Jason Fitzpatrick to the writing staff here at How-To Geek. He started with us this past week, so take some time to read through his articles about the Wii, Kindle, & PlayStation 2 Peripherals and leave a friendly comment to say “Hi”! Got a great tip to share? Make sure to send it in to us at [email protected]. Photo by real00. Latest Features How-To Geek ETC The 50 Best Registry Hacks that Make Windows Better The How-To Geek Holiday Gift Guide (Geeky Stuff We Like) LCD? LED? Plasma? The How-To Geek Guide to HDTV Technology The How-To Geek Guide to Learning Photoshop, Part 8: Filters Improve Digital Photography by Calibrating Your Monitor Our Favorite Tech: What We’re Thankful For at How-To Geek Settle into Orbit with the Voyage Theme for Chrome and Iron Awesome Safari Compass Icons Set Escape from the Exploding Planet Wallpaper Move Your Tumblr Blog to WordPress Pytask is an Easy to Use To-Do List Manager for Your Ubuntu System Snowy Christmas House Personas Theme for Firefox

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• Dependency Injection in ASP.NET MVC NerdDinner App using Ninject

  - by shiju

  In this post, I am applying Dependency Injection to the NerdDinner application using Ninject. The controllers of NerdDinner application have Dependency Injection enabled constructors. So we can apply Dependency Injection through constructor without change any existing code. A Dependency Injection framework injects the dependencies into a class when the dependencies are needed. Dependency Injection enables looser coupling between classes and their dependencies and provides better testability of an application and it removes the need for clients to know about their dependencies and how to create them. If you are not familiar with Dependency Injection and Inversion of Control (IoC), read Martin Fowler’s article Inversion of Control Containers and the Dependency Injection pattern. The Open Source Project NerDinner is a great resource for learning ASP.NET MVC.  A free eBook provides an end-to-end walkthrough of building NerdDinner.com application. The free eBook and the Open Source Nerddinner application are extremely useful if anyone is trying to lean ASP.NET MVC. The first release of  Nerddinner was as a sample for the first chapter of Professional ASP.NET MVC 1.0. Currently the application is updating to ASP.NET MVC 2 and you can get the latest source from the source code tab of Nerddinner at http://nerddinner.codeplex.com/SourceControl/list/changesets. I have taken the latest ASP.NET MVC 2 source code of the application and applied  Dependency Injection using Ninject and Ninject extension Ninject.Web.Mvc.Ninject &  Ninject.Web.MvcNinject is available at http://github.com/enkari/ninject and Ninject.Web.Mvc is available at http://github.com/enkari/ninject.web.mvcNinject is a lightweight and a great dependency injection framework for .NET.  Ninject is a great choice of dependency injection framework when building ASP.NET MVC applications. Ninject.Web.Mvc is an extension for ninject which providing integration with ASP.NET MVC.Controller constructors and dependencies of NerdDinner application Listing 1 – Constructor of DinnersController  public DinnersController(IDinnerRepository repository) {     dinnerRepository = repository; }  Listing 2 – Constrcutor of AccountControllerpublic AccountController(IFormsAuthentication formsAuth, IMembershipService service) {     FormsAuth = formsAuth ?? new FormsAuthenticationService();     MembershipService = service ?? new AccountMembershipService(); }  Listing 3 – Constructor of AccountMembership – Concrete class of IMembershipService public AccountMembershipService(MembershipProvider provider) {     _provider = provider ?? Membership.Provider; }    Dependencies of NerdDinnerDinnersController, RSVPController SearchController and ServicesController have a dependency with IDinnerRepositiry. The concrete implementation of IDinnerRepositiry is DinnerRepositiry. AccountController has dependencies with IFormsAuthentication and IMembershipService. The concrete implementation of IFormsAuthentication is FormsAuthenticationService and the concrete implementation of IMembershipService is AccountMembershipService. The AccountMembershipService has a dependency with ASP.NET Membership Provider. Dependency Injection in NerdDinner using NinjectThe below steps will configure Ninject to apply controller injection in NerdDinner application.Step 1 – Add reference for NinjectOpen the  NerdDinner application and add  reference to Ninject.dll and Ninject.Web.Mvc.dll. Both are available from http://github.com/enkari/ninject and http://github.com/enkari/ninject.web.mvcStep 2 – Extend HttpApplication with NinjectHttpApplication Ninject.Web.Mvc extension allows integration between the Ninject and ASP.NET MVC. For this, you have to extend your HttpApplication with NinjectHttpApplication. Open the Global.asax.cs and inherit your MVC application from  NinjectHttpApplication instead of HttpApplication.   public class MvcApplication : NinjectHttpApplication Then the Application_Start method should be replace with OnApplicationStarted method. Inside the OnApplicationStarted method, call the RegisterAllControllersIn() method.   protected override void OnApplicationStarted() {     AreaRegistration.RegisterAllAreas();     RegisterRoutes(RouteTable.Routes);     ViewEngines.Engines.Clear();     ViewEngines.Engines.Add(new MobileCapableWebFormViewEngine());     RegisterAllControllersIn(Assembly.GetExecutingAssembly()); }  The RegisterAllControllersIn method will enables to activating all controllers through Ninject in the assembly you have supplied .We are passing the current assembly as parameter for RegisterAllControllersIn() method. Now we can expose dependencies of controller constructors and properties to request injectionsStep 3 – Create Ninject ModulesWe can configure your dependency injection mapping information using Ninject Modules.Modules just need to implement the INinjectModule interface, but most should extend the NinjectModule class for simplicity. internal class ServiceModule : NinjectModule {     public override void Load()     {                    Bind<IFormsAuthentication>().To<FormsAuthenticationService>();         Bind<IMembershipService>().To<AccountMembershipService>();                  Bind<MembershipProvider>().ToConstant(Membership.Provider);         Bind<IDinnerRepository>().To<DinnerRepository>();     } } The above Binding inforamtion specified in the Load method tells the Ninject container that, to inject instance of DinnerRepositiry when there is a request for IDinnerRepositiry and  inject instance of FormsAuthenticationService when there is a request for IFormsAuthentication and inject instance of AccountMembershipService when there is a request for IMembershipService. The AccountMembershipService class has a dependency with ASP.NET Membership provider. So we configure that inject the instance of Membership Provider. When configuring the binding information, you can specify the object scope in you application.There are four built-in scopes available in Ninject:Transient  -  A new instance of the type will be created each time one is requested. (This is the default scope). Binding method is .InTransientScope()   Singleton - Only a single instance of the type will be created, and the same instance will be returned for each subsequent request. Binding method is .InSingletonScope()Thread -  One instance of the type will be created per thread. Binding method is .InThreadScope() Request -  One instance of the type will be created per web request, and will be destroyed when the request ends. Binding method is .InRequestScope() Step 4 – Configure the Ninject KernelOnce you create NinjectModule, you load them into a container called the kernel. To request an instance of a type from Ninject, you call the Get() extension method. We can configure the kernel, through the CreateKernel method in the Global.asax.cs. protected override IKernel CreateKernel() {     var modules = new INinjectModule[]     {         new ServiceModule()     };       return new StandardKernel(modules); } Here we are loading the Ninject Module (ServiceModule class created in the step 3)  onto the container called the kernel for performing dependency injection.Source CodeYou can download the source code from http://nerddinneraddons.codeplex.com. I just put the modified source code onto CodePlex repository. The repository will update with more add-ons for the NerdDinner application.

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• CodePlex Daily Summary for Monday, February 22, 2010

  CodePlex Daily Summary for Monday, February 22, 2010New ProjectsAVDB: System to keep track of orders and the inventory of televisions, DVDs, VCRs etcBooky: Booky is an online Bookmark Management Tool. Gear Up for Lord of the Rings Online (lotro): Windows utility for checking what your LOTRO character currently has equipped and figuring out gear you should get to improve your stats.GotSharp Extensions: GotSharp Extensions is a set of helpful classes and extension methods that can make your coding experience easier and cleaner. Halfwit: A minimalist WPF Twitter client.HOA Starter Kit: A community subdivision website starter kit. First draft.Lua For Irony: Project to define the Lua language using the Irony (http://irony.codeplex.com/) development kit. This work is based heavily on the work done for V...MimeCloud: Scalable .NET Digital Asset & Media Management: MimeCloud is a scalable digital asset library & media management toolset. Founded by Alex Norcliffe and Peter Miller Written by people who have b...Parallel Mandelbrot Set solver: Solving the Mandelbrot set using the Parallel class in .NET 4.0. Showing the resulting image in a WPF application. The solution file requires VS 2010.Pomogad - Pomodoro Windows Gadget: Você usa Pomodoro Technique? Não sabe o que é? Veja aqui http://www.pomodorotechnique.com Agora que você já sabe, que tal usar essa técnica? E p...PostCrap - flyweight .NET AOP post compiler: PostCrap is a flyweight attribute based aspect injection .NET post compiler It is written in C# and uses Mono.Cecil to modify assemblies and injec...Software + Service Reference Demo Kit: MS China Developer and Platform Evangelism team created an End-2-End demo for Software + Service. Yet Another SharePoint Tool: YEAST provides you with a simple to integrate approach to generating SharePoint solution packages as part of a Visual Studio project. Zen Coding Visual Studio Plugin: Zen Coding for Visual Studio is plugin for HTML and CSS hi-speed codingNew Releases.Net MSBuild Google Closure Compiler Task: .Net MSBuild Google Closure Compiler Task 1.1: - Corrected issue with regular expression source file and renamingdotNails: dotNails_0.5.9: NOTE - the latest source code has been moved to google code to take advantage of Mercurial source control - http://code.google.com/p/dotnails/sourc...EasyWFUnit: EasyWFUnit-2.2: Release 2.2 of EasyWFUnit, an extension library to support unit testing of Windows Workflow, includes a revised WinForm GUI Test Builder that utili...Fluent Ribbon Control Suite: Fluent Ribbon Control Suite BETA2 (for .NET 4.0RC): Includes Fluent.dll (with .pdb and .xml) and test application compiled with .NET 4.0 RC.FolderSize: FolderSize.Win32.1.0.3.0: FolderSize.Win32.1.0.3.0 A simple utility intended to be used to scan harddrives for the folders that take most place and display this to the user...Fusion Charts Free for SharePoint: 1.3: Fix release for issue #11833 : Feature Must Be Activated on Root of Web Application.GotSharp Extensions: 1.0: First release, containing only a few extension methods for the System.String and System.IO.Stream classes, and a Range utility class.Jeremy's Experimental Repository: FluentValidation with IoC Sample: Sample code for the blog post Using FluentValidation with an IoC containerMiniTwitter: 1.08: MiniTwitter 1.08 更新内容 修正 自動更新が CodePlex の変更で動いていなかった問題を修正 自動更新に失敗すると落ちるバグを修正 通知領域アイコン右クリックで表示されるメニューが消えないバグを修正 変更 ハッシュタグの抽出条件を変更 API のエンドポイ...MSTS Editors & Tools: Simis Editor v0.3: Simis Editor v0.3 Enabled Edit > Undo and Edit > Redo. Undoing/redoing back to last saved state is identified as saved (no prompt on exit, etc.)....Parallel Mandelbrot Set solver: Alpha 1: First releaseParallelTasks: ParallelTasks 2.0 beta1: ParallelTasks 2.0 is a total re-write of the original version. Featuring improved performance and stability and a more consistent API.Personal Expense Tracker: Personal Expense Tracker v0.1 beta: This is the first beta release. Please provide me with your feedback.PostCrap - flyweight .NET AOP post compiler: PostCrap 1.0 AOP source and binaries: PostCrap 1.0 source and binaries (the unit test project contains sample interceptor attributes for exception handling & logging)Protoforma | Tactica Adversa: Skilful 0.1.3.276: AlphaRawr: Rawr 2.3.10: - More improvements to the default filters - Further improvement on avoiding useless gem swaps from the Optimizer. - Normal/Heroic ICC items shou...Reusable Library: v1.0.2: A collection of reusable abstractions for enterprise application developer.Sem.Sync: 2010-02-21 - Synchronization Manager - Beta: This release is not tested very well, so you should use this version only to evaluate new features. - Changed way of handling source-ids in order ...Survey - web survey & form engine: Survey 1.1.0: Release Survey v. 1.1.0.0 Major changes: - layout & graphics completely overhauled - several technical changes & repairs (e.g. matrix question iss...Yet Another SharePoint Tool: Version 1: Version 1Zeta Resource Editor: Release 2010-02-21: New source code release.Most Popular ProjectsWBFS ManagerRawrAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)Image Resizer Powertoy Clone for WindowsASP.NETDotNetNuke® Community EditionMicrosoft SQL Server Community & SamplesMost Active ProjectsDinnerNow.netRawrBlogEngine.NETNB_Store - Free DotNetNuke Ecommerce Catalog ModuleSharpyjQuery Library for SharePoint Web ServicesSharePoint ContribInfoServicepatterns & practices – Enterprise LibraryPHPExcel

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• Try out Windows Phone 7 on your PC today

  - by Matthew Guay

  Anticipation has been building for the new Windows Phone 7 Series ever since Microsoft unveiled it at the Mobile World Congress in February.  Now, thanks to free developer tools, you can get a first-hand experience of the basic Windows Phone 7 Series devices on your PC. Windows Phone 7 Series represents a huge change in the mobile field for Microsoft, bringing the acclaimed Zune HD UI to an innovative phone platform.  Windows Mobile has often been criticized for being behind other Smartphone platforms, but Microsoft seeks to regain the lead with this new upcoming release.  A platform must have developers behind it to be useful, so they have released a full set of free development tools so anyone can make apps for it today.  Or, if you simply want to play with Windows Phone 7, you can use the included emulator to try out the new Metro UI.  Here’s how to do this today on your Vista or 7 computer. Please note: These tools are a Customer Technology Preview release, so only install them if you’re comfortable using pre-release software. Getting Started First, download the Windows Phone Developer Tools CTP (link below), and run the installer.  This will install the Customer Technology Preview (CTP) versions of Visual Studio 2010 Express for Windows Phone, Windows Phone Emulator, Silverlight for Windows Phone, and XNA 4.0 Game Studio on your computer, all of which are required and cannot be installed individually. Accept the license agreement when prompted. Click “Install Now” to install the tools you need.  The only setup customization option is where to save the files, so choose Customize if you need to do so. Setup will now automatically download and install the components you need, and will additionally download either 32 or 64 bit programs depending on your operating system. About halfway thorough the installation, you’ll be prompted to reboot your system.  Once your computer is rebooted, setup will automatically resume without further input.   When setup is finished, click “Run the Product Now” to get started. Running Windows Phone 7 on your PC Now that you’ve got the Windows Phone Developer tools installed, it’s time to get the Windows Phone emulator running.  If you clicked “Run the Product Now” when the setup finished, Visual Studio 2010 Express for Windows Phone should have already started.   If not, simply enter “visual studio” in your start menu search and select “Microsoft Visual Studio 2010 Express for Windows Phone”. Now, to run the Windows Phone 7 emulator, we have to test an application.  So, even if you don’t know how to program, we can open a phone application template, and then test it to run the emulator.  First, click New Project on the left hand side of the front page. Any of the application templates would work for this, but here let’s select “Windows Phone Application”, and then click Ok. Here’s your new application template, which already contains the basic phone application framework.  This is where you’d start if you want to develop a Windows Phone app, but for now we just want to see Windows Phone 7 in action. So, to run the emulator, click Debug in the menu and then select Start Debugging. Your new application will launch inside the Windows Phone 7 Series emulator.  The default template doesn’t give us much, but it does show an example application running in Windows Phone 7.   Exploring Windows Phone 7 Click the Windows button on the emulator to go to the home screen.  Notice the Zune HD-like transition animation.  The emulator only includes Internet Explorer, your test application, and a few settings. Click the arrow on the right to see the available applications in a list. Settings lets you change the theme, regional settings, and the date and time in your emulator.  It also has an applications settings pane, but this currently isn’t populated. The Time settings shows a unique Windows Phone UI. You can return to the home screen by pressing the Windows button.  Here’s the Internet Explorer app running, with the virtual keyboard open to enter an address.  Please note that this emulator can also accept input from your keyboard, so you can enter addresses without clicking on the virtual keyboard. And here’s Google running in Internet Explorer on Windows Phone 7. Windows Phone 7 supports accelerometers, and you can simulate this in the emulator.  Click one of the rotate buttons to rotate the screen in that direction. Here’s our favorite website in Internet Explorer on Windows Phone 7 in landscape mode. All this, running right inside your Windows 7 desktop… Developer tools for Windows Phone 7 Although it may be fun to play with the Windows Phone 7 emulator, developers will be more excited to actually be able to create new and exciting apps for it.  The Windows Phone Developer Tools download includes Visual Studio Express and XNA Game Studio 4.0 which lets you create enticing games and apps for Windows Phones.  All development for Windows Phones will be in C#, Silverlight, and the XNA game framework.  Visual Studio Express for Windows Phone includes templates for these, and additionally has code samples to help you get started with development. Conclusion Many features are still not functional in this preview version, such as the search button and most of the included applications.  However, this still gives you a great way to experience firsthand the future of the Windows Phone platform.  And, for developers, this is your chance to set your mark on the Windows Phone 7 Series even before it is released to the public.  Happy playing and developing! Links Download Windows Phone Developer Tools CTP Windows Phone Developer Site Similar Articles Productive Geek Tips Keep Track of Homework Assignments with SoshikuWeekend Fun: Watch Television On Your PC With TVUPlayerEasily Manage Your Downloads with Download StatusbarCreate a Shortcut or Hotkey to Mute the System Volume in WindowsHow-To Geek on Lifehacker: How to Make Windows Vista Less Annoying TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Convert the Quick Launch Bar into a Super Application Launcher Automate Tasks in Linux with Crontab Discover New Bundled Feeds in Google Reader Play Music in Chrome by Simply Dragging a File 15 Great Illustrations by Chow Hon Lam Easily Sync Files & Folders with Friends & Family

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• Conversation as User Assistance

  - by ultan o'broin

  Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• Test All Features of Windows Phone 7 On Your PC

  - by Matthew Guay

  Are you developer or just excited about the upcoming Windows Phone 7, and want to try it out now?  Thanks to free developer tools from Microsoft and a new unlocked emulator rom, you can try out most of the exciting features today from your PC. Last week we showed you how to try out Windows Phone 7 on your PC and get started developing for the upcoming new devices.  We noticed, however, that the emulator only contains Internet Explorer Mobile and some settings.  This is still interesting to play around with, but it wasn’t the full Windows Phone 7 experience. Some enterprising tweakers discovered that more applications were actually included in the emulator, but were simply hidden from users.  Developer Dan Ardelean then figured out how to re-enable these features, and released a tweaked emulator rom so everyone can try out all of the Windows Phone 7 features for themselves.  Here we’ll look at how you can run this new emulator image on your PC, and then look at some interesting features in Windows Phone 7. Editor Note: This modified emulator image is not official, and isn’t sanctioned by Microsoft. Use your own judgment when choosing to download and use the emulator. Setting Up Emulator Rom To test-drive Windows Phone 7 on your PC, you must first download and install the Windows Phone Developer Tools CTP (link below).  Follow the steps we showed you last week at: Try out Windows Phone 7 on your PC today.  Once it’s installed, go ahead and run the default emulator as we showed to make sure everything works ok. Once the Windows Phone Developer Tools are installed and running, download the new emulator rom from XDA Forums (link below).  This will be a zip file, so extract it first. Note where you save the file, as you will need the address in the next step. Now, to run our new emulator image, we need to open the emulator in command line and point to the new rom image.  To do this, browse to the correct directory, depending on whether you’re running the 32 bit or 64 bit version of Windows: 32 bit: C:\Program Files\Microsoft XDE\1.0\ 64 bit: C:\Program Files (x86)\Microsoft XDE\1.0\ Hold your Shift key down and right-click in the folder.  Choose Open Command Window here. At the command prompt, enter XDE.exe followed by the location of your new rom image.  Here, we downloaded the rom to our download folder, so at the command prompt we entered: XDE.exe C:\Users\Matthew\Downloads\WM70Full\WM70Full.bin The emulator loads … with the full Windows Phone 7 experience! To make it easier, let’s make a shortcut on our desktop to load the emulator with the new rom directly.  Right-click on your desktop (or any folder you want to create the shortcut in), select New, and then Shortcut. Now, in the box, we need to enter the path for the emulator followed by the location of our rom.  Both items must be in quotes.  So, in our test, we entered the following: 32 bit: “C:\Program Files\Microsoft XDE\1.0\” “C:\Users\Matthew\Downloads\WM70Full\WM70Full.bin” 64 bit: “C:\Program Files (x86)\Microsoft XDE\1.0\” “C:\Users\Matthew\Downloads\WM70Full\WM70Full.bin” Make sure to enter the correct location of the new emulator rom for your computer, and keep both items in separate quotes.  Click next when you’ve entered the location. Name the shortcut; we named it Windows Phone 7, but simply enter whatever you’d like.  Click Finish when you’re done. You should now have a nice Windows Phone icon and your fully functional shortcut!  Double-click it to run the Windows Phone 7 emulator as above. Features in the Unlocked Windows Phone 7 Emulator So let’s look at what you can do with this new emulator.  Almost everything you’ve seen in demos from the Mobile World Conference and Mix’10 are right here for you to play with.  Here’s the application menu, which you can access by clicking on the arrow on the top of the home screen, which shows how much stuff they’ve got in this!   And, of course, even the home screen itself shows much more activity than it did in the original emulator. Let’s check out some of these sections.  Here’s Zune running on Windows Phone 7, and the Zune Marketplace.  The animations are beautiful, so be sure to check this out yourself. The new picture hub is much nicer than any picture viewer included with Windows Mobile in the past…   Stay productive, and on schedule with the new Calendar. The XBOX hub gives us only a hint of things to come, and the links to games now are simply placeholders. Here’s a look at the Office hub.  This doesn’t show up on the homescreen right now, but you can access it in the applications menu.  Office obviously still has a lot of work left on it, but even at a glance here it looks like it includes a lot more functionality than Office Mobile in Windows Mobile 6. Here’s a look at each of the three apps: Word, Excel, and OneNote, and the formatting pallet in Office apps.   This emulator also includes a lot more settings than the default one, including settings for individual applications. You can even activate the screen lock, and try out the lift-to-peek-or-unlock feature… Finally, this version of Windows Phone 7 includes a very nice SystemInfo app with an advanced task manager.  We hope this is still available when the actual phones are released. Conclusion If you’re excited about the upcoming Windows Phone 7 series, or simply want to learn more about what’s coming, this is a great way to test it out.  With these exciting new hubs and applications, there’s something here for everyone.  Let us know what you like most about Windows Phone 7 and what your favorite app or hub is. Links Please note: These roms are not officially supported by Microsoft, and could be taken down. Download the unlocked Windows Phone 7 emulator from XDA Forums – click the link in this post to download How the unlocked emulator image was created Similar Articles Productive Geek Tips Try out Windows Phone 7 on your PC todayGet stats on your Ruby on Rails codeDisable Windows Vista’s Built-in CD/DVD Burning FeaturesWeek in Geek – The Slick Windows 7 File Copy Animation EditionGeek Fun: Virtualized Old School Windows – Windows 95 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Get Better Windows Search With UltraSearch Scan News With NY Times Article Skimmer SpeedyFox Claims to Speed up your Firefox Beware Hover Kitties Test Drive Mobile Phones Online With TryPhone Ben & Jerry’s Free Cone Day, 3/23/10

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• The Windows Browser Ballot Screen Offers Web Browser Choice to European Users

  - by Matthew Guay

  Since March, our friends across the pond in Europe get to decide which browser they want to install with their Windows OS. Today we thought we would take a look at the ballot choices, some are well known, and others you may not have heard of. Windows users in European countries should start seeing the so called “Browser Ballot Screen” after installing the Windows Update KB976002 (link below). The browser ballot offers a dozen different browsers, including some you’ve likely never heard of.  They each have some unique features, and are all free, and here we take a quick look at each of them. Internet Explorer 8 Internet Explorer is the world’s most used web browser, as it’s bundled with Windows. It also includes several unique features, including Accelerators that make it easy to search or find a map of a location, and InPrivate filtering to directly control what sites can get personal information.  Additionally, it offers great integration with Windows Touch and the new taskbar in Windows 7. IE 8 runs on Windows XP and newer, and is bundled with Windows 7. Mozilla Firefox 3.6 Firefox is the most popular browser other than Internet Explorer.  It is the modern descendant of Netscape, and is loved by web developers for its adherence to web standards, openness, and expandability.  It offers thousands of Add-ons and themes to let you customize it to fit your preferences. The most recent version has added Personas, which are quick, lightweight themes to let you personalize the look your browser. It’s open source, and runs on all modern versions of Windows, Mac OS X, and Linux. Of course thanks to Asian Angel, our resident browser expert, you can check out several articles regarding this popular IE alternative. Google Chrome 4 Google Chrome has gained an impressive amount of market share during its short time in the market. It offers a minimalistic interface and fast speeds with intensive web applications. The address bar is also a search bar, so you can enter a search query or web address and quickly get the information you need. With version 4 you can add a growing number of extensions, personalize it with a variety of stylish themes, and automatically translate foreign websites into your own language. Opera 10.50 Although Opera has been around for over a decade, relatively few users have used it. With the new 10.50 release, Opera has many unique features packed in a sleek UI. It integrates great with Aero and the Windows 7 taskbar, and lets you preview the contents of your websites in the tab bar. It also includes Opera Unite, a small personal web server to make file sharing easy, Opera Turbo to speed up your internet when the connection is slow, and Opera Link to keep all your copies of Opera in sync. It’s a popular browser on many mobile devices, and version 10.50 has a lot of enhancements. Apple Safari 4 Safari is the default browser in Mac OS X, and starting with version 3 it has been available for Windows as well. It’s based on Webkit, the popular new rendering engine that provides great speed and standards compatibility.  Safari 4 lets you browse your browsing history in a unique Coverflow interface, and shows your Top Sites in a fancy, 3D interface.  It’s also great for viewing mobile websites for the iPhone and other mobile devices through Developer Tools. Flock 2.5 Based on the popular Firefox core, Flock brings a multitude of social features to your browsing experience. You can view the latest YouTube videos, Flickr pictures, update your favorite social network, and keep up with your webmail thanks to It’s integration with a wide variety of services. You can even post to your blog through the integrated blog editor. If your time online is mostly spent in social services, this may be a browser you want to check out. Maxthon 2.5 Maxthon is a unique browser that builds on Internet Explorer to bring more features with IE’s rendering. Formerly known as MyIE2, Maxthon was popular for bringing tabbed browsing with IE rendering during the days of IE 6.  Today Maxthon supports a wide range of plugins and skins, so you can customize it however you want. It includes mouse gestures, a web accelerator to speed up pokey internet connections, a content blocker to remove unwanted content from sites, an online account to backup your favorites, and a nice download manager. Avant Browser Another nice browser based on Internet Explorer, Avant brings a wide variety of features in a nice brushed-metal interface. It includes an integrated AutoFill for forms, mouse gestures, customizable skins, and privacy protection features. It also includes a Flash blocker that will only load flash in webpages when you select them. You can also integrate Avant with an online account to store your bookmarks, feeds, settings and passwords online. Sleipnir Sleipnir is a customizable browser meant for advance users that is quite popular in Japan. It’s built on the Trident engine and virtually every aspect of is customizable unlike Internet Explorer.   FlashPeak SlimBrowser SlimBrowser from FlashPeak incorporates a lot of features like Popup Killer, Auto Login, site filtering and more. It’s based on Internet Explorer but offers a lot more customizable options out of the box.   K-meleon This basic browser is light on system resources and based on the Gecko engine. It’s been in development for years on SourceForge, and if you like to tweak virtually any aspect of your browser, this might be a good choice for you.   GreenBrowser GreenBrowser is based on Internet Explorer and is available in several languages. It has a large amount of features out of the box and is light on system resources.   Conclusion The European Union asked for more choices in the web browser they could choose from when installing Windows, and with the Browser Ballot Screen, they certainly get a variety to choose from.  If you’ve tried out some of the lesser known browsers, or think some important ones have been left out, leave a comment and tell us about it. Learn More About the Browser Ballot Screen and Download Alternatives to IE Windows Update KB976002 Similar Articles Productive Geek Tips Set the Default Browser on Ubuntu From the Command LineQuick Tip: Empty Internet Explorer 7 Cache when Browser is ClosedView Hidden Files and Folders in Ubuntu File BrowserSet the Default Browser and Email Client in UbuntuAccess Multiple Browsers from Firefox with Browser View Plus TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Play Music in Chrome by Simply Dragging a File 15 Great Illustrations by Chow Hon Lam Easily Sync Files & Folders with Friends & Family Amazon Free Kindle for PC Download Stretch popurls.com with a Stylish Script (Firefox) OldTvShows.org – Find episodes of Hitchcock, Soaps, Game Shows and more

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