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  • TechCast Live: "Java and Oracle, One Year Later" Replay Now Available

    - by Justin Kestelyn
    Earlier this week I had the opportunity to chat with Ajay Patel, Oracle's VP leading the Java Evangelist team, about "the state of the union" wrt Oracle and Java. Take a look: And here are some choice quotes, some paraphrased, as helpfully transcribed by Java evangelist Terrence Barr: "One key thing we have learned ... Java is not just a platform, it is also an ecosystem, and you can't have an ecosystem without a community." "The objectives, strategically [for Java at Oracle] have been pretty clear: How do we drive adoption, how do we build a larger, stronger developer community, how do we really make the platform much more competitive." "It's about transparency, involvement. IBM, RedHat, Apple have all agreed to working with us to make OpenJDK the best platform for open source development ... it is a sign that the community has been waiting to move the Java platform forward." "It's not just about Oracle anymore, it's about Java, the technology, the community, the developer base, and how we work with them to move the innovation forward." "Java is strategic to Oracle, and the community is strategic for Java to be successful ... it is critical to our business." On JavaFX 2.0: "... is coming to beta soon, with a release planned in second half [of 2011] ... will give you a new, high-performance graphics engine, the new API for JavaFX ... you will see a very strong, relevant platform for levering rich media platforms." On the JDK and SE: "... aggressively moving forward, JDK 7 is now code complete ... looking good for getting JDK 7 out by summer as we promised. Started work on JDK 8, Jigsaw and Lambda are moving along nicely, on track for JDK 8 release next year ... good progress." On Java EE and Glassfish: "... Very excited to have Glassfish 3.1 released, with clustering and management capabilities ... working with the JCP to shortly submit a number of JSRs for Java EE 7 ... You'll see Java EE 7 becoming the platform for cloud-based development." "You will see Oracle continue to step up to this role of Java steward, making sure that the language, the technology, the platform ... is competitive, relevant, and widely adopted." Making progress!

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  • SQL – Biggest Concerns in a Data-Driven World

    - by Pinal Dave
    The ongoing chaos over Government Agency’s snooping has ignited a heated debate on privacy of personal data and its use by government and/or other institutions. It has created a feeling of disapproval and distrust among users. This incident proves to be a lesson for companies that are looking to leverage their business using a data driven approach. According to analysts, the goal of gathering personal information should be to deliver benefits to both the parties – the user as well as the data collector(government or business). Using data the right way is crucial, and companies need to deploy the right software applications and systems to ensure that their efforts are well-directed. However, there are various issues plaguing analysts regarding available software, which are highlighted below. According to a InformationWeek 2013 Survey of Analytics, Business Intelligence and Information Management where 541 business technology professionals contributed as respondents, it was discovered that the biggest concern was deemed to be the scarcity of expertise and high costs associated with the same. This concern was voiced by as many as 38% of the participants. A close second came out to be the issue of data warehouse appliance platforms being expensive, with 33% of those present believing it to be a huge roadblock. Another revelation made in this respect was that 31% professionals weren’t even sure how Data Analytics can create business opportunities for them. Another 17% shared that they found data platform technologies such as Hadoop and NoSQL technologies hard to learn. These results clearly pointed out that there are awareness and expertise issues that also need much attention. Unless the demand-supply gap of Business Intelligence professionals well versed in data analysis technologies is met, this divide is going to affect how companies make the most of their BI campaigns. One of the key action points that can be taken to salvage the situation, is to provide training on Data Analytics concepts. Koenig Solutions offer courses on many such technologies including a course on MCSE SQL Server 2012: BI Platform. So it’s time to brush up your skills and get down to work in a data driven world that awaits you ahead. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Online Application Upgrade

    - by lsarecz
    Amikor HA (High Availability - Magas Rendelkezésre Állás) megoldásokról beszélünk, általában elsoként a klaszterek, redundáns megoldások jutnak eszünkbe. Pedig nem csak a hardver hibákra kell gondolni, hanem a tervezett leállásokkal is érdemes foglalkozni. Az egyik talán legkevésbé megoldott probléma az, ha egy alkalmazás verzió váltást kell végrehajtani úgy, hogy közben változik az adatstruktúra is. Ez nyilván azt eredményezi, hogy le kell állítani az adatbázist is, és az átszervezéseket, akár adat átalakításokkal együtt végre kell hajtani. De a legnagyobb probléma talán az, hogy amennyiben valami rosszul sül el, és vissza kell állni a kiinduló állapotra, akkor az adatbázis mentést is vissza kell tölteni, hiszen átmenetileg minden felhasználó aki épp használatba vette az új alkalmazás verziót már egy új adatstruktúrába kezdett dolgozni. Az Oracle Database Online Application Upgrade képessége, vagy pontosabb nevén az Edition Based Redefinition pontosan ezt a problémát célozza meg. Az Edition Based Redefinition 3 alap objektummal muködik, ezek: edition, editioning view és crossedition trigger. Az edition egy új nonschema objektum típus. 11gR2 verziótól minden adatbázis rendelkezik legalább egy edition-nel, melynek neve Ora$Base. Minden új edition egy már létezo gyermeke kell, hogy legyen. Amikor kapcsolódunk az adatbázishoz, meghatározható, hogy melyik edition-höz kapcsolódjunk. Kizárólag nézetek, szinonímák és PL/SQL ojektum típusoknak lehet több edíciója (ezek metadat típusú objektumok, nem tartalmaznak adatokat). Azok az objektumok, melyek több edícióval rendelkeznek egyedileg csak úgy azonosíthatók, ha az owner, name, namespace mellett az edition-t is megnevezzük. Azaz két vagy több példánya is létezhet egy adatbázison belül ugyanazzal az owner, name és namespace azonosítókkal rendelkezo objektumnak, amennyiben használjuk az edition-based redefinition-t. Egy új objektum típus, az editioning view is edicionálható. Mivel a fizikai tábla nem edicionálható (elkerülendo az adatok többszörös tárolását és teljesítmény gondokat), ezért az editioning view feladata egy adott tábla egyszeru leképezése egy nézet formájában, ami már több edition-ben is létezhet, és képes elfedni a tábla módosításait. Amennyiben a tábla módosítások olyan táblákat érintenek, amelyek tartalmát  az alkalmazás felhasználók módosítják, szükség van olyan triggerekre, amelyek az egyes editioning view-k között a módosításokat karbantartják. Ezek a crossedition triggerek. Természetesen ahhoz, hogy az online application upgrade muködjön, minden érintett tábla elé el kell készíteni az editioning nézetet és a megfelelo crossedition triggereket. Ezeket használva az alkalmazás két vagy több különbözo verzió képes ugyanazon adatbázison párhuzamosan futni, és ha megtörtént a verzióváltás, akkor még mindig egyszeru visszaállni a régi verzióra egészen addig, amíg a régi edition eldobásra nem kerül. További információk az Edition-Based Redefinition címu whitepaper-ben találhatók.

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  • Gamification at OOW

    - by erikanollwebb
    Last week was Oracle OpenWorld, and for those of you not in tech or downtown San Francisco, that might not mean a whole lot.  However, if you are familiar with it, Oracle OpenWorld is our premier customer event.  This year, more than 50,000 people attended.  It's not a good week to visit San Francisco on vacation because Oracle customers take over all the hotels in town!  It was crazy, but a lot of fun and it's a great opportunity for the Apps UX group to do customer research with a range of customers.  This year, more than 100+ customers and partners took the time to team up with our UX experts and provide feedback on new designs and ideas. Over three days,  UX teams conducted 8  one-on-one user feedback sessions, 4 focus groups and 7 surveys. In addition, we conducted a voice capture activity and were able to collect close to 70 speech samples at the lab and DEMOgrounds. This was a great opportunity for us to do some testing on some specific gamification concepts with a set of business analysts.  We pulled in 8 folks for a focus group on gamification concepts and whether they thought those would work for their teams. To get ready for this, my designer extraordinaire, Andrea Cantú, flew into town and we spent almost a week locked in a room together brainstorming design ideas.  We killed a few trees trying to get all of our concepts and other examples together in the process, but in the end, we put together a whole series of examples of how you might gamify an Oracle app (in this case, CRM).  Andrea is a genius for this kind of thing and the comps she created looked great.  Here's a picture of her hard at work!  We also had the good fortune to have my boss, Laurie Pattison and my usability contractor, Shobana Subramanian there to note take and observe as well.  Here's a few shots of us, hard at work preparing for the day (or checking out something on Laurie's iPhone...) To start things off, we gave an overview of gamification and I talked about what it's used for.  Then we gave the participants a scenario about our sales person and what we were trying to get her to do. It was a great opportunity to highlight what our business goals might be and why we might want to add game mechanics.  It was also a good way to get them thinking about how that might work for them in their environments and workplaces. There were some surprises for the day.  We asked how many of them were already familiar with the concept of gamification--only two people had heard of it and only one was using game mechanics in his work.  That's in contrast to a survey we just ran internally with folks in a dev org where almost 50% of about 450 respondents had heard of gamification.  As we discussed the ways game mechanics could be used, it became clear that many of the folks had seen some game mechanics in action but didn't know that's what they were.  We also noticed that the folks in this group felt that if they were trying to sell the concept in their orgs, they wouldn't call it gamification.  That's not a huge surprise to me--they said what we've heard in the past, that gamification does not seem like a serious term for enterprise software.  They said they'd sell it with the goals--as a means to increase behaviors by rewarding users for activities.  It's a funny problem.  The word puts some folks off, but at the same time, I haven't seen another one word description that quite captures the range of things that "gamification" can cover.  My guess is that the more mainstream the term becomes, the more desensitized we'll become to the idea the it's trivializing enterprise software in some way.  Still, it was interesting to note that this group still felt that they would not take this concept to their bosses or teams and call it "gamification".  They focused on the goals, and how we could incentivize desired behaviors with game mechanics.  As I have already stated in other posts, I feel like my org is more receptive to discussing how this is just a more transparent type of usability and user experience methods than talking about gamification.  That's the argument they said they would use. All in all, it was a good session.  I love getting to talk to customers, present ideas and concepts, and get their feedback and input.  It's the type of thing that really helps drive our designs and keeps us grounded in what our customers need/want.  We're already planning where to get more feedback opportunities in the coming months. 

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  • Developer – Cross-Platform: Fact or Fiction?

    - by Pinal Dave
    This is a guest blog post by Jeff McVeigh. Jeff McVeigh is the general manager of Performance Client and Visual Computing within Intel’s Developer Products Division. His team is responsible for the development and delivery of leading software products for performance-centric application developers spanning Android*, Windows*, and OS* X operating systems. During his 17-year career at Intel, Jeff has held various technical and management positions in the fields of media, graphics, and validation. He also served as the technical assistant to Intel’s CTO. He holds 20 patents and a Ph.D. in electrical and computer engineering from Carnegie Mellon University. It’s not a homogenous world. We all know it. I have a Windows* desktop, a MacBook Air*, an Android phone, and my kids are 100% Apple. We used to have 2.5 kids, now we have 2.5 devices. And we all agree that diversity is great, unless you’re a developer trying to prioritize the limited hours in the day. Then it’s a series of trade-offs. Do we become brand loyalists for Google or Apple or Microsoft? Do we specialize on phones and tablets or still consider the 300M+ PC shipments a year when we make our decisions on where to spend our time and resources? We weigh the platform options, monetization opportunities, APIs, and distribution models. Too often, I see developers choose one platform, or write to the lowest common denominator, which limits their reach and market success. But who wants to be ?me too”? Cross-platform coding is possible in some environments, for some applications, for some level of innovation—but it’s not all-inclusive, yet. There are some tricks of the trade to develop cross-platform, including using languages and environments that ?run everywhere.” HTML5 is today’s answer for web-enabled platforms. However, it’s not a panacea, especially if your app requires the ultimate performance or native UI look and feel. There are other cross-platform frameworks that address the presentation layer of your application. But for those apps that have a preponderance of native code (e.g., highly-tuned C/C++ loops), there aren’t tons of solutions today to help with code reuse across these platforms using consistent tools and libraries. As we move forward with interim solutions, they’ll improve and become more robust, based, in no small part, on our input. What’s your answer to the cross-platform challenge? Are you fully invested in HTML5 now? What are your barriers? What’s your vision to navigate the cross-platform landscape?  Here is the link where you can head next and learn more about how to answer the questions I have asked: https://software.intel.com/en-us Republished with permission from here. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Intel

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  • Customer won't decide, how to deal?

    - by Crazy Eddie
    I write software that involves the use of measured quantities, many input by the user, most displayed, that are fed into calculation models to simulate various physical thing-a-majigs. We have created a data type that allows us to associate a numeric value with a unit, we call these "quantities" (big duh). Quantities and units are unique to dimension. You can't attach kilogram to a length for example. Math on quantities does automatic unit conversion to SI and the type is dimension safe (you can't assign a weight to a pressure for example). Custom UI components have been developed that display the value and its unit and/or allow the user to edit them. Dimensionless quantities, having no units, are a single, custom case implemented within the system. There's a set of related quantities such that our target audience apparently uses them interchangeably. The quantities are used in special units that embed the conversion factors for the related quantity dimensions...in other words, when using these units converting from one to another simply involves multiplying the value by 1 to the dimensional difference. However, conversion to/from the calculation system (SI) still involves these factors. One of these related quantities is a dimensionless one that represents a ratio. I simply can't get the "customer" to recognize the necessity of distinguishing these values and their use. They've picked one and want to use it everywhere, customizing the way we deal with it in special places. In this case they've picked one of the dimensions that has a unit...BUT, they don't want there to be a unit (GRR!!!). This of course is causing us to implement these special overrides for our UI elements and such. That of course is often times forgotten and worse...after a couple months everyone forgets why it was necessary and why we're using this dimensional value, calling it the wrong thing, and disabling the unit. I could just ignore the "customer" and implement the type as the dimensionless quantity, which makes most sense. However, that leaves the team responsible for figuring it out when they've given us a formula using one of the other quantities. We have to not only figure out that it's happening, we have to decide what to do. This isn't a trivial deal. The other option is just to say to hell with it, do it the customer's way, and let it waste continued time and effort because it's just downright confusing as hell. However, I can't count the amount of times someone has said, "Why is this being done this way, it makes no sense at all," and the team goes off the deep end trying to figure it out. What would you do? Currently I'm still attempting to convince them that even if they use terms interchangeably, we at the least can't do that within the product discussion. Don't have high hopes though.

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  • Three Master Data Management Deployment Tips

    - by david.butler(at)oracle.com
    MDM is all about data quality and data governance. We now know that improved data quality raises all operational and analytical boats. But it's not just about deploying data quality tools. It's about deploying data quality tools within and across the IT landscape - from a thousand points of data entry to a single version of the truth. Here are three tips to deploying MDM across your applications and enterprise.   #1: Identify a tactical, high-value business problem where MDM can materially help. §  Support a customer acquisition and retention program with a 'customer' master data solution. §  Accelerate new products and services to market with a 'product' master data solution. §  Reduce supplier exceptions or support spend control initiatives with a 'supplier' master data solution. §  Support new store (branch, campus, restaurant, hospital, office, well head) location analysis with a 'site' master data solution. §  Fix long standing Chart of Accounts and Cost Center problems with a 'financial' master data solution. §  Support M&A activity, application upgrades, an SOA initiative, a cloud computing program, or a new business intelligence deployment by implementing a mix of master data solutions.   #2: Incrementally expand to a full information architecture. Quite often, the measurable return on interest from tactical MDM initiatives will fund future deployments. Over time, the MDM solution expands into its full architecture to cover the entire IT landscape. Operations and analytics are united, IT flexibility is restored, and sustainable competitive advantage is achieved.   #3: Bring business into every MDM deployment. To be successful, MDM must work hand in hand with data governance. In fact, Oracle MDM incorporates data governance tools for business users. IT can insure data quality, but only after the business side has defined what quality means. The business establishes the rules for governing the master data, and then IT enforces the rules via the MDM applications. Without this business/IT collaboration, MDM initiatives seldom achieve their full potential.   It is not very often that a technology comes along that can measurably assist organizations across a wide variety of top IT initiatives. Reducing costs, increasing flexibility, getting more out of existing assets, and aligning business and IT are not easy tasks for any CIO. But with MDM, success is achievable. IT can regain its place as a center for innovation.   For more information on this topic, take a look at my article Master Data Management Deployment Tips in the Opinion Section of Oracle's Profit Online magazine.

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  • Good, simple reasons for having a multiple environments

    - by smp7d
    Throughout my career I had worked at companies that had a collection of different environments for different purposes. We always had more or less our desktop environment, a test environment, a QA environment, a staging environment and a production environment. This went for both servers/applications and any data sources we were using. When I started at my current company I found that 90% of the apps were either developed on a desktop environment against production data sources or developed directly on the production server depending on the platform. I wasn't phased because I was hired in part to make changes to improve the way the development team functioned, which was clear from my interview process. We slowly started to turn the philosophy and pretty soon, most of the apps could be run in either a desktop, test or production environment. Not too long after that staging came around as well. Now most of our developers see the benefit of this methodology and defend it vigilantly. However, we have a number of legacy apps that never got migrated. We also have a number of legacy programmers who think of this as a waste of time. Unfortunately, we got lip service but never full buy-in from management. We got what we thought was a commitment to invest substantially in this about a year ago, but nothing materialized despite the considerable planning that we put into it. Now we are finding that we need more and more environments. We need help from the server/network administration teams for setup and we need participation from the business stakeholders to support the release cycle. We are at a place now where a project can function what I consider "normally" only if you have the right people on the project and the time to set up the proper environments. I'd love to present a complete argument, but management really has no time and interest in hearing me out until there is a critical issue. I cant really articulate the benefits simply as it always just seemed second nature to me. I was wondering if there are any good, simple, irrefutable reasons for the separation of environments that would get managers with no development experience to get behind this idea. Are there any good resources/literature on the topic?

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  • A Facelift for Fusion

    - by Richard Lefebvre
    It's simple. It's modern. It was the buzz at OpenWorld in San Francisco. See what the UX team has been up to and what customers are going to love. At OpenWorld 2012, the Oracle Applications User Experience (UX) team unveiled the new face of Fusion Applications. You might have seen it in sessions presented by Chris Leone, Anthony Lye, Jeremy Ashley and others or you may have gotten a look on the demogrounds. Why are we delivering a new face for Fusion Applications? "Because," says Ashley, vice president of the Oracle Applications User Experience team, "we want to provide a simple, modern, productive way for users to complete their top quick-entry tasks. The idea is to provide a clear, productive user experience that is backed by the full functionality of Fusion Applications." The first release of the new face of Fusion focuses on three types of users. It provides a fully functional gateway to Fusion Applications for: ·         New and casual users who need quick access to self-service tasks ·         Professional users who need fast access to quick-entry, high-volume tasks ·         Users who are looking for a way to quickly brand their portal for employees The new face of Fusion allows users to move easily from navigation to action, Ashley said, and it has been designed for any device -- Mac, PC, iPad, Android, SmartBoard -- in the browser. How Did We Build It? The new face of Fusion essentially is a custom shell, developed by the Apps UX team, and a set of page templates that embodies a simple design aesthetic. It's repeatable, providing consistency across its pages, and the need for training is little to zero. More specifically, the new face of Fusion has been built on ADF. The Applications UX team created pages in JDeveloper using local tasks flows bound to existing view objects. Three new components were commissioned from ADF and existing Fusion components were re-skinned to deliver a simple, modern user experience. It really is that simple - and to prove that point, we've been sharing our new face of Fusion story on several Oracle channels such as this one. If you want to learn more, check OpenWorld presentation on the Fusion Learning Center.

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  • Visual WebGui's XAML based programming for web developers

    - by Webgui
    While ASP.NET provides an event base approach it is completely dismissed when working with AJAX and the richness of the server is lost and replaced with JavaScript programming and couple with a very high security risk. Visual WebGui reinstates the power of the server to AJAX development and provides a statefull yet scalable, server centric architecture that provides the benefits and user productivity of AJAX with the security and developer productivity we had before AJAX stormed into our lives. "When I first came up with the concept of Visual WebGui , I was frustrated by the fragile and complex nature of developing web applications. The contrast in productivity between working in a fully OOP compiled environment vs. scripting even today, with JQuery, Dojo and such, is still huge. Even today the greatest sponsor of JavaScript programming, Google, is offering a framework to avoid JavaScript using Java that compiles to JavaScript (GWT). So I decided to find a way to abstract the complexity or rather delegate the complex job to enable developers to concentrate on the “What” instead of the “How” and embraced the Form based approach," said Guy Peled the inventor of Visual WebGui. Although traditional OOP development still rules the enterprise, the differences between web sites and web applications have blurred and so did the differences between classic developers and web developers. As a result, we now see declarative languages in desktop / backend development environments (WPF / WF) and we see OOP, gaining more and more power in web development (ASP.NET MVC / ASP.NET DOM). However, what has not changed is enterprise need for security, development ROI, reach, highly responsive and interactive UIs and scalability. The advantages that declarative languages and 'on demand' compilation provide over classic development are mostly the flexibility and a more readable initialize component it offers which is what Gizmox is aspiring to do by replacing the designer initialize component with XAML code. The code in this new project template will be compiled on demand using the build provider mechanism ASP.NET has. This means that the performance hit is only on the first request and after that the performance is the same as a prebuilt solution. This will allow the flexibility of a dynamically updated sites and the power of fully blown enterprise applications over web. You can also use prebuilt features available in ASP.NET to enjoy both worlds in production. VWG XAML implementation (VWG Sites) will be the first truly compliable XAML implementation as Microsoft implemented Silverlight and WPF as a runtime markup interpretation opposed to the ASP.NET markup implementation which is compiled to CLR code once. We have chosen to implement the VWG Sites parser as a different way to create CLR code that provides greater performance over the reflection alternative. VWG Sites will also be the first server side XAML UI engine which, while giving the power of XAML, it will not require any plug-ins or installations on the client side. Short demo video of VWG Sites markup. There is also a live sample available here.

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  • EPM 11.1.2.2.000 release - considerations

    - by THE
    (guest Article by Nancy) Please be aware with the upcoming release of EPM v11.1.2.2.000, it is highly recommended you first read the"ORACLE® ENTERPRISE PERFORMANCE MANAGEMENT SYSTEM 11.1.2.2.000 Readme" prior to installing this release. We want to highlight the "Installation Information" section which includes the following late-breaking information: Business Rules Migration to Calculation Manager Oracle Hyperion Calculation Manager has replaced Oracle Hyperion Business Rules as the mechanism for designing and managing business rules, therefore, Business Rules is no longer released with EPM System Release 11.1.2.2. If you are applying 11.1.2.2 as a maintenance release, or upgrading to Release 11.1.2.2, and have been using Business Rules in an earlier release, you must migrate to Calculation Manager rules in Release 11.1.2.2. (See Oracle Enterprise Performance Management System Installation and Configuration Guide.) Planning User Interface Enhancements This release of Planning includes a large number of user interface enhancements, as described in Oracle Hyperion Planning New Features. To optimize performance with these new features, you must implement the following recommended configuration. Server: 64-bit, 16 GB physical RAM Client: Optimized for Internet Explorer 9 and Firefox 10 or higher Client-to-Server Connectivity: High-speed internet connection or VPN connection between client and server, client-to-server ping time < 150 milliseconds for best performance The new, improved Planning user interface requires efficient browsers to handle interactivity provided through Web 2.0 like functionality. In our testing, Internet Explorer 7, Internet Explorer 8, and Firefox 3.x are not sufficient to handle such interactivity, and the responsiveness in these versions of browsers is not as fast as the user interface in the previous releases of Planning. For this reason, we strongly recommend that you upgrade your browser to Internet Explorer 9 or Firefox 10 to get responsiveness similar to what you experienced in previous releases. In some instances, the response times in Internet Explorer 7, Internet Explorer 8 and Firefox 3.x could be acceptable. Hence, we suggest that you uptake the new user interface only after you conduct an end user response test and you are satisfied with the results of these tests for these versions of browsers. Please note that it is still possible to leverage the old user interface and features from Planning Release 11.1.2.1. (For more information, see “Using the Planning Release 11.1.2.1 User Interface and Features” in the Oracle Hyperion Planning Administrator's Guide.) IBM HTTP Server and IIS Default Ports Both IBM HTTP Server and IIS Web Server use 80 as their default port. If you are using WebSphere, you must change one of these defaults so that there is no port conflict. If you have further questions, please utilize the  Planning or Essbase MOS Community.

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  • Ubuntu 14.04 : Lost my sound randomly tried a few commands and I think I failed

    - by Marc-Antoine Théberge
    I lost my sound the other day and I tried to delete pulseaudio then reinstall, then I tried to delete it and install alsa, It did not work and I had to reinstall everything; overall bad idea... now I can't have any sound. Should I do a fresh install? I don't know how to boot an usb drive with GRUB... Here's my sysinfo System information report, generated by Sysinfo: 2014-05-28 05:45:58 http://sourceforge.net/projects/gsysinfo SYSTEM INFORMATION Running Ubuntu Linux, the Ubuntu 14.04 (trusty) release. GNOME: 3.8.4 (Ubuntu 2014-03-17) Kernel version: 3.13.0-27-generic (#50-Ubuntu SMP Thu May 15 18:08:16 UTC 2014) GCC: 4.8 (i686-linux-gnu) Xorg: 1.15.1 (16 April 2014 01:40:08PM) (16 April 2014 01:40:08PM) Hostname: mark-laptop Uptime: 0 days 11 h 43 min CPU INFORMATION GenuineIntel, Intel(R) Atom(TM) CPU N270 @ 1.60GHz Number of CPUs: 2 CPU clock currently at 1333.000 MHz with 512 KB cache Numbering: family(6) model(28) stepping(2) Bogomips: 3192.13 Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx constant_tsc arch_perfmon pebs bts aperfmperf pni dtes64 monitor ds_cpl est tm2 ssse3 xtpr pdcm movbe lahf_lm dtherm MEMORY INFORMATION Total memory: 2007 MB Total swap: 1953 MB STORAGE INFORMATION SCSI device - scsi0 Vendor: ATA Model: ST9160310AS HARDWARE INFORMATION MOTHERBOARD Host bridge Intel Corporation Mobile 945GSE Express Memory Controller Hub (rev 03) Subsystem: ASUSTeK Computer Inc. Device 8340 PCI bridge(s) Intel Corporation NM10/ICH7 Family PCI Express Port 1 (rev 02) (prog-if 00 [Normal decode]) Intel Corporation NM10/ICH7 Family PCI Express Port 2 (rev 02) (prog-if 00 [Normal decode]) Intel Corporation NM10/ICH7 Family PCI Express Port 4 (rev 02) (prog-if 00 [Normal decode]) Intel Corporation 82801 Mobile PCI Bridge (rev e2) (prog-if 01 [Subtractive decode]) Intel Corporation NM10/ICH7 Family PCI Express Port 1 (rev 02) (prog-if 00 [Normal decode]) Intel Corporation NM10/ICH7 Family PCI Express Port 2 (rev 02) (prog-if 00 [Normal decode]) Intel Corporation NM10/ICH7 Family PCI Express Port 4 (rev 02) (prog-if 00 [Normal decode]) Intel Corporation 82801 Mobile PCI Bridge (rev e2) (prog-if 01 [Subtractive decode]) ISA bridge Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02) Subsystem: ASUSTeK Computer Inc. Device 830f IDE interface Intel Corporation 82801GBM/GHM (ICH7-M Family) SATA Controller [IDE mode] (rev 02) (prog-if 80 [Master]) Subsystem: ASUSTeK Computer Inc. Device 830f GRAPHIC CARD VGA controller Intel Corporation Mobile 945GSE Express Integrated Graphics Controller (rev 03) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device 8340 SOUND CARD Multimedia controller Intel Corporation NM10/ICH7 Family High Definition Audio Controller (rev 02) Subsystem: ASUSTeK Computer Inc. Device 831a NETWORK Ethernet controller Qualcomm Atheros AR8121/AR8113/AR8114 Gigabit or Fast Ethernet (rev b0) Subsystem: ASUSTeK Computer Inc. Device 8324

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  • JavaOne: Parleys.com, Spring Vs. Java EE and HTML5 tooling

    - by delabassee
    Parleys.com, a 2012 Duke's Choice Award winner, is an E-Learning platform that host content from different sources (conferences, JUGs meetings, etc.). There is a lot of technical content available for online but also offline consumption, including many sessions on Java EE. Parleys has just released, for free, all the Devoxx 2011 sessions (video and slides sync'ed!). From a technical point of view, Parleys.com is interesting as they have switched from Spring to Java EE 6 to avoid being locked in a proprietary framework. During the GlassFish Community BoF, Stephan Janssen (Parleys.com and Devoxx founder) also presented how GlassFish is used to support 2000 concurrent Parleys users over a cluster of 2 GlassFish instances. Talking about Java EE and/or Spring, Harshad Oak has posted an update on the 'Spring Vs. Java EE' panel discussion that took place on Tuesday. As Arun said standards such as Java EE does not necessarily refrain innovation: "JBoss Forge & Arquillian from RedHat are great examples of innovation in the JavaEE community. Standardization is important but innovation does continue even within that framework." Simplicity, productivity along with HTML5 are the driving themes of Java EE 7. In terms of simplicity and productivity, the developer experience can also be improved by the tooling. Every NetBeans release comes with a large set of improvements, the just released NetBeans 7.3 beta is no exception. The goal of ‘NB 7.3’s Project Easel’ is to improve HTML5 development, something that will be handy for Java EE 7 developers. Project Easel can, for example, communicate directly to Chrome's WebKit engine, this feature was shown during Sunday's Technical Keynote at the end of the Java EE section. In this beta release, Chrome and the embedded JavaFX browser are the only supported browsers but the NetBeans team plan to add support, over time, for other WebKit based browsers. NetBans 7.3 beta NetBeans 7.3 screenscasts Today (i.e. Wednesday 3rd) is also the final exhibition day, so make sure to visit the Java EE and the GlassFish pods on the Java DEMOgrounds (Hilton Grand Ballroom, 9:30 am - 5:00 pm). Finally, here are some Java EE and GlassFish related activities worth attending today if you are at JavaOne : Wednesday October 3rd Time Title Location 8:30-9:30am What's New in Servlet 3.1: An Overview Parc 55 Mission 8:30-9:30am Bean Validation 1.1: What's New Under the Hood Parc 55Cyril Magnin II/III 10:00-11:00am JSR 353: Java API for JSON Processing Parc 55 Mission 10:00-12:00pm Tutorial : Integrating Your Service into the GlassFish PaaS Platform Parc 55 Devisidero 11:30-12:30pm What's New in JSF: A Complete Tour of JSF 2.2 Parc 55Cyril Magnin I 11:30-12:30pm Best of Both Worlds: Java Persistence with NoSQL and SQL Parc 55 Mission 1:00-2:00pm Sharding Middleware to Achieve Elasticity and High Availability in the Cloud Parc 55Market Street 1:00-2:00pm Pimp My RESTful Java Applications Parc 55Cyril Magnin I 3:00-4:00pm Migrating Spring to Java EE Parc 55Cyril Magnin II/III 4:30-5:30pm JavaEE.Next(): Java EE 7, 8, and Beyond Parc 55Cyril Magnin II/III 4:30-5:30pm HTML5 WebSocket and Java Parc 55Cyril Magnin I 4:30-5:30pm Easy Middleware for Your Embedded Device Nikko Ballroom II/III

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  • Puppet: Getting Started On Windows

    - by Robz / Fervent Coder
    Originally posted on: http://geekswithblogs.net/robz/archive/2014/08/07/puppet-getting-started-on-windows.aspxNow that we’ve talked a little about Puppet. Let’s see how easy it is to get started. Install Puppet Let’s get Puppet Installed. There are two ways to do that: With Chocolatey: Open an administrative/elevated command shell and type: choco install puppet Download and install Puppet manually - http://puppetlabs.com/misc/download-options Run Puppet Let’s make pasting into a console window work with Control + V (like it should): choco install wincommandpaste If you have a cmd.exe command shell open, (and chocolatey installed) type: RefreshEnv The previous command will refresh your environment variables, ala Chocolatey v0.9.8.24+. If you were running PowerShell, there isn’t yet a refreshenv for you (one is coming though!). If you have to restart your CLI (command line interface) session or you installed Puppet manually open an administrative/elevated command shell and type: puppet resource user Output should look similar to a few of these: user { 'Administrator': ensure => 'present', comment => 'Built-in account for administering the computer/domain', groups => ['Administrators'], uid => 'S-1-5-21-some-numbers-yo-500', } Let's create a user: puppet apply -e "user {'bobbytables_123': ensure => present, groups => ['Users'], }" Relevant output should look like: Notice: /Stage[main]/Main/User[bobbytables_123]/ensure: created Run the 'puppet resource user' command again. Note the user we created is there! Let’s clean up after ourselves and remove that user we just created: puppet apply -e "user {'bobbytables_123': ensure => absent, }" Relevant output should look like: Notice: /Stage[main]/Main/User[bobbytables_123]/ensure: removed Run the 'puppet resource user' command one last time. Note we just removed a user! Conclusion You just did some configuration management /system administration. Welcome to the new world of awesome! Puppet is super easy to get started with. This is a taste so you can start seeing the power of automation and where you can go with it. We haven’t talked about resources, manifests (scripts), best practices and all of that yet. Next we are going to start to get into more extensive things with Puppet. Next time we’ll walk through getting a Vagrant environment up and running. That way we can do some crazier stuff and when we are done, we can just clean it up quickly.

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  • Webcast Replay : SANS Institute Product Review of Oracle Identity Manager

    - by B Shashikumar
    Thanks to everyone who attended the SANS Institute webinar covering the product review of Oracle Identity Manager. And a special thanks to our guest speakers from SuperValu - Phillip Black and Patrick Abreo. If you missed the webcast, you can catch a replay here  And here are the slides that were used in the webcast.  There were many questions that we could not answer as we ran out of time. We have captured some of the questions with responses below. Is Oracle Identity Analytics still offered as a separate product or is it part of Oracle Identity Manager? Oracle Identity Manager and Oracle Identity Analytics are now offered as part of Oracle Identity Governance Suite. OIA and OIM share a common UI architecture, common data model and common support for connected and disconnected resources.  When requesting new access/entitlements is there an approval process? Yes. We leverage SOA BPEL-based workflows for approvals  Are the identity self service capabilities based on Oracle ADF? Yes they are completely based on Oracle ADF  Can you give some examples of personalization and customization with Oracle Identity Manager 11gR2? With the new UI config framework we can enable different levels of UI customization. Customers now have the ability to Point & click to customize; or drag and drop customization without any need for coding. So users can easily personalize the interface of their application within the browser. For example, they can change the logo, Rearrange, hide Home Page regions; regularly searched items can be saved and re-used; Searchable & search results columns can be configured; Sorting preferences are remembered and so on. For more sophisticated customization, Customers can also edit the standard JSF within the page to alter business rules, modify page flows, page layouts and other items. Can you explain the role of sandboxes in customization? Customers can make their custom changes within a sandbox so that it doesn’t impact their production environment. They can make their changes, validate those changes, stage and then commit those changes without affecting production users. This is similar to how source code control systems like perforce work To watch a replay of the webcast, click here

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  • How Can I Safely Destroy Sensitive Data CDs/DVDs?

    - by Jason Fitzpatrick
    You have a pile of DVDs with sensitive information on them and you need to safely and effectively dispose of them so no data recovery is possible. What’s the most safe and efficient way to get the job done? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader HaLaBi wants to know how he can safely destroy CDs and DVDs with personal data on them: I have old CDs/DVDs which have some backups, these backups have some work and personal files. I always had problems when I needed to physically destroy them to make sure no one will reuse them. Breaking them is dangerous, pieces could fly fast and may cause harm. Scratching them badly is what I always do but it takes long time and I managed to read some of the data in the scratched CDs/DVDs. What’s the way to physically destroy a CD/DVD safely? How should he approach the problem? The Answer SuperUser contributor Journeyman Geek offers a practical solution coupled with a slightly mad-scientist solution: The proper way is to get yourself a shredder that also handles cds – look online for cd shredders. This is the right option if you end up doing this routinely. I don’t do this very often – For small scale destruction I favour a pair of tin snips – they have enough force to cut through a cd, yet are blunt enough to cause small cracks along the sheer line. Kitchen shears with one serrated side work well too. You want to damage the data layer along with shearing along the plastic, and these work magnificently. Do it in a bag, cause this generates sparkly bits. There’s also the fun, and probably dangerous way – find yourself an old microwave, and microwave them. I would suggest doing this in a well ventilated area of course, and not using your mother’s good microwave. There’s a lot of videos of this on YouTube – such as this (who’s done this in a kitchen… and using his mom’s microwave). This results in a very much destroyed cd in every respect. If I was an evil hacker mastermind, this is what I’d do. The other options are better for the rest of us. Another contributor, Keltari, notes that the only safe (and DoD approved) way to dispose of data is total destruction: The answer by Journeyman Geek is good enough for almost everything. But oddly, that common phrase “Good enough for government work” does not apply – depending on which part of the government. It is technically possible to recover data from shredded/broken/etc CDs and DVDs. If you have a microscope handy, put the disc in it and you can see the pits. The disc can be reassembled and the data can be reconstructed — minus the data that was physically destroyed. So why not just pulverize the disc into dust? Or burn it to a crisp? While technically, that would completely eliminate the data, it leaves no record of the disc having existed. And in some places, like DoD and other secure facilities, the data needs to be destroyed, but the disc needs to exist. If there is a security audit, the disc can be pulled to show it has been destroyed. So how can a disc exist, yet be destroyed? Well, the most common method is grinding the disc down to destroy the data, yet keep the label surface of the disc intact. Basically, it’s no different than using sandpaper on the writable side, till the data is gone. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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  • Automate RAC Cluster Upgrades using EM12c

    - by HariSrinivasan
    One of the most arduous processes  in DB maintenance is upgrading Databases across major versions, especially for complex RAC Clusters.With the release of Database Plug-in  (12.1.0.5.0), EM12c Rel 3 (12.1.0.3.0)  now supports automated upgrading of RAC Clusters in addition to Standalone Databases. This automation includes: Upgrade of the complete Cluster across the nodes. ( Example: 11.1.0.7 CRS, ASM, RAC DB  ->   11.2.0.4 or 12.1.0.1 GI, RAC DB)  Best practices in tune with your operations, where you can automate upgrade in steps: Step 1: Upgrade the Clusterware to Grid Infrastructure (Allowing you to wait, test and then move to DBs). Step 2: Upgrade RAC DBs either separately or in group (Mass upgrade of RAC DB's in the cluster). Standard pre-requisite checks like Cluster Verification Utility (CVU) and RAC checks Division of Upgrade process into Non-downtime activities (like laying down the new Oracle Homes (OH), running checks) to Downtime Activities (like Upgrading Clusterware to GI, Upgrading RAC) there by lowering the downtime required. Ability to configure Back up and Restore options as a part of this upgrade process. You can choose to : a. Take Backup via this process (either Guaranteed Restore Point (GRP) or RMAN) b. Set the procedure to pause just before the upgrade step to allow you to take a custom backup c. Ignore backup completely, if there are external mechanisms already in place.  High Level Steps: Select the Procedure "Upgrade Database" from Database Provisioning Home page. Choose the Target Type for upgrade and the Destination version Pick and choose the Cluster, it picks up the complete topology since the clusterware/GI isn't upgraded already Select the Gold Image of the destination version for deploying both the GI and RAC OHs Specify new OH patch, credentials, choose the Restore and Backup options, if required provide additional pre and post scripts Set the Break points in the procedure execution to isolate Downtime activities Submit and track the procedure's execution status.  The animation below captures the steps in the wizard.  For step by step process and to understand the support matrix check this documentation link. Explore the functionality!! In the next blog, will talk about automating rolling Upgrades of Databases in Physical Standby Data Guard environment using Transient Logical Standby.

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  • Investing in Servers by Intel

    - by Koushal Deshpande
    Originally posted on: http://geekswithblogs.net/BizTalkAndOtherTechs/archive/2013/10/31/investing-in-servers-by-intel.aspxA nice article reference from Intel, refer here. Referees to cloud as well. Choose correctly what you need. 1 Do determine right server for your company. There is no use getting a server that has redundant services but still add to the costs. 2 Do get servers that can be upgraded. A server with limited memory and storage may not be able to keep up with your business growth. The basic memory and storage options might not be sufficient. Consider at least 8GB of RAM and 1 terabyte of hard disk space. 3 Do check the server has at least one Gigabit Ethernet port. This allows high speed transferring of files and increases productivity for your employees. USB and Firewire ports may not be enough as their transfer speed is too low and will affect the productivity of your company. Infinite Technologies is ready to help perform this upgrade. Contact Infinite Technologies now View our other resellers » 4 Do verify that the server comes with documentation. Documentation allows you to make a claim when your server breaks down and is supported by a warranty. 6 Do check the support options for the server from the manufacturer. Different manufacturer has different support options such as maintenance plans and software upgrades. 5 Do always look into the warranty. Get an enhanced warranty that guarantees response and repair time to avoid disruption. 7 Do get server management tools that can be used on any computer. Server management tools should be cross compatible across different operating systems to take into account future PC replacements. 8 Do check the power usage of the servers. Get the right power supply to avoid damaging server hardware and consider the Intel® Xeon® E3 processor to help save on your electricity bills. 9 Do check what built-in security packages are available. Ensure that your server is protected. Built-in security1 helps you save on getting add on security packages.

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  • Oracle Manageability Presentations at Collaborate 2012

    - by Get_Specialized!
    Attending the Collaborate 2012 event, April 22-26th in Las Vegas, and interested in learning more about becoming specialized on Oracle Manageability? Be sure and checkout these sessions below presented by subject matter experts while your onsite. Set up a meeting or be one of the first Oracle Partners onsite to ask me, and we'll request one of the limited FREE Oracle Enterprise Manager 12c partner certification exam vouchers for you. Can't travel this year? the  COLLABORATE 12 Plug Into Vegas may be another option for you to attend from your own desk presentations like session #489 Oracle Enterprise Manager 12c: What's Changed? What's New? presented by Oracle Specialized Partners like ROLTA   Session ID Title Presented by Day/Time 920 Enterprise Manager 12c Cloud Control: New Features and Best Practices Dell Sun 9536 Release 12 Apps DBA 101 Justadba, LLC Mon 932 Monitoring Exadata with Cloud Control Oracle Mon 397 OEM Cloud Control Hands On Performance Tuning Mon 118 Oracle BI Sys Mgmt Best Practices & New Features Rittman Mead Consulting Mon 548 High Availability Boot Camp: RAC Design, Install, Manage Database Administration, Inc Mon 926 The Only Complete Cloud Management Solution -- Oracle Enterprise Manager Oracle Mon 328 Virtualization Boot Camp Dell Mon 292 Upgrading to Oracle Enterprise Manager 12c - Best Practices Southern Utah University Mon 793 Exadata 101 - What You Need to Know Rolta Tues 431 & 1431 Extreme Database Administration: New Features for Expert DBAs Oracle Tue Wed 521 What's New for Oracle WebLogic Management: Capabilities that Scripting Cannot Provide Oracle Thu 338 Oracle Real Application Testing: A look under the hood PayPal Tue 9398 Reduce TCO Using Oracle Application Management Suite for Oracle E-Business Suite Oracle Tue 312 Configuring and Managing a Private Cloud with Oracle Enterprise Manager 12c Dell Tue 866 Making OEM Sing and Dance with EMCLI Portland General Electric Tue 533 Oracle Exadata Monitoring: Engineered Systems Management with Oracle Enterprise Manager Oracle Wed 100600 Optimizing EnterpriseOne System Administration Oracle Wed 9565 Optimizing EBS on Exadata Centroid Systems Wed 550 Database-as-a-Service: Enterprise Cloud in Three Simple Steps Oracle Wed 434 Managing Oracle: Expert Panel on Techniques and Best Practices Oracle Partners: Dell, Keste, ROLTA, Pythian Wed 9760 Cloud Computing Directions: Understanding Oracle's Cloud AT&T Wed 817 Right Cloud: Use Oracle Technologies to Avoid False Cloud Visual Integrator Consulting Wed 163 Forgetting something? Standardize your database monitoring environment with Enterprise Manager 11g Johnson Controls Wed 489 Oracle Enterprise Manager 12c: What's Changed? What's New? ROLTA Thu    

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  • Consolidating Oracle E-Business Suite R12 on Oracle's SPARC SuperCluster

    - by Giri Mandalika
    An Optimized Solution for Oracle E-Business Suite (EBS) R12 12.1.3 is now available on oracle.com.     The Oracle Optimized Solution for Oracle E-Business Suite This solution was centered around the engineered system, SPARC SuperCluster T4-4. Check the business and technical white papers along with a bunch of relevant useful resources online at the above optimized solution page for EBS. What is an Optimized Solution? Oracle's Optimized Solutions are designed, tested and fully documented architectures that are tuned for optimal performance and availability. Optimized solutions are NOT pre-packaged, fully tuned, ready-to-install software bundles that can be downloaded and installed. An optimized solution is usually a well documented architecture that was thoroughly tested on a target platform. The technical white paper details the deployed application architecture along with various observations from installing the application on target platform to its behavior and performance in highly available and scalable configurations. Oracle E-Business Suite R12 Use Case Multiple E-Business Suite R12 12.1.3 application modules were tested in this optimized solution -- Financials (online - oracle forms & web requests), Order Management (online - oracle forms & web req uests) and HRMS (online - web requests & payroll batch). The solution will be updated with additional application modules, when they are available. Oracle Solaris Cluster is responsible for the high availability portion of the solution. Performance Data For the sake of completeness, test results were also documented in the optimized solution white paper. Those test results are mainly for educational purposes only. They give good sense of application behavior under the circumstances the application was tested. Since the major focus of the optimized solution is around highly available and scalable configurations, the application was configured to me et those criteria. Hence the documented test results are not directly comparable to any other E-Business Suite performance test results published by any vendor including Oracle. Such an attempt may lead to skewed, incorrect conclusions. Questions & Requests Feel free to direct your questions to the author of the white papers. If you are a potential customer who would like to test a specific E-Business Suite application module on any non-engineered syste m such as SPARC T4-X or engineered system such as SPARC SuperCluster, contact Oracle Solution Center.

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  • Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

    - by Tuula Fai
    The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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  • Power Your Cloud with Oracle Fusion Middleware

    - by user753488
    Introducing the biggest and most strategic event for Fusion Middleware this year: Power your Cloud with Oracle Fusion Middleware. Running in over 50 cities across the globe, this event is aimed at Architects, IT Managers, and technical leaders like you who are using Fusion Middleware or trying to learn more about middleware in the context of Cloud computing. Join us for a special kickoff on Wednesday, June 29th in Chicago for the first event in North America. This event features an exclusive keynote from Rick Schultz, VP of Technology Product Marketing. Cloud is certainly all the rage. But what can we make of it? According to Alex Andrianopoulos, Vice President Product Marketing for Fusion Middleware states, “Not since Java was unveiled have we seen something so transformative hit the industry. The promised benefits of Cloud are many, significant, and deliver value to both IT organizations as well as the Line of Business. The benefits range from lower data center costs, to significantly reduced environmental impact, to the ability to capture more of the opportunities that market present through increased agility in resource deployment and dramatically reduced time to market.” With an ROI so promising, why isn’t everyone on Cloud already? It’s a question a lot of IT managers are struggling with. While the promised benefits of Cloud computing can be immense, achieving them requires much more than the adoption of a new architecture, or the virtualization of servers, or the outsourcing of some or all of the IT resources. These may be useful steps towards moving to a Cloud computing blueprint, but on their own do not deliver Cloud computing and its associated benefits to the enterprise. This is exactly what we’ll be addressing in the event series, ways you can leverage Complete, Open and Integrated capabilities of Oracle Fusion Middleware today to get one step closer to Cloud. Whether you’re: Leveraging Exalogic Elastic Cloud to consolidate your applications Improving agility with Oracle SOA to generate a foundation for shared data services Securing and managing your Cloud using Oracle Identity Management and Oracle Enterprise Manager Migrating from mainframe to Cloud using Oracle Tuxedo, Coherence and GoldenGate Building applications in the Cloud swiftly and easier with Oracle’s WebCenter Suite Join us for the first of its kind event in Chicago this week by registering now, or find an event near you. Learn more about Oracle Fusion Middleware and Cloud computing today on the Oracle.com website by going to http://www.Oracle.com/goto/Middleware4Cloud

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  • Stop trying to be perfect

    - by Kyle Burns
    Yes, Bob is my uncle too.  I also think the points in the Manifesto for Software Craftsmanship (manifesto.softwarecraftsmanship.org) are all great.  What amazes me is that tend to confuse the term “well crafted” with “perfect”.  I'm about to say something that will make Quality Assurance managers and many development types as well until you think about it as a craftsman – “Stop trying to be perfect”. Now let me explain what I mean.  Building software, as with building almost anything, often involves a series of trade-offs where either one undesired characteristic is accepted as necessary to achieve another desired one (or maybe stave off one that is even less desirable) or a desirable characteristic is sacrificed for the same reasons.  This implies that perfection itself is unattainable.  What is attainable is “sufficient” and I think that this really goes to the heart both of what people are trying to do with Agile and with the craftsmanship movement.  Simply put, sufficient software drives the greatest business value.   I've been in many meetings where “how can we keep anything from ever going wrong” has become the thing that holds us in analysis paralysis.  I've also been the guy trying way too hard to perfect some function to make sure that every edge case is accounted for.  Somewhere in there, something a drill instructor said while I was in boot camp occurred to me.  In response to being asked a question by another recruit having to do with some edge case (I can barely remember the context), he said “What if grasshoppers had machine guns?  Would the birds still **** with them?”  It sounds funny, but there's a lot of wisdom in those words.   “Sufficient” is different for every situation and it’s important to understand what sufficient means in the context of the work you’re doing.  If I’m writing a timesheet application (and please shoot me if I am), I’m going to have a much higher tolerance for imperfection than if you’re writing software to control life support systems on spacecraft.  I’m also likely to have less need for high volume performance than if you’re writing software to control stock trading transactions.   I’d encourage anyone who has read this far to instead of trying to be perfect, try to create software that is sufficient in every way.  If you’re working to make a component that is sufficient “better”, ask yourself if there is any component left that is not yet sufficient.  If the answer is “yes” you’re working on the wrong thing and need to adjust.  If the answer is “no”, why aren’t you shipping and delivering business value?

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  • Business Insight, IT Execution: 9 Project Management Tips

    - by Sylvie MacKenzie, PMP
    Excerpt from Profit Magazine - by David Rosenbaum When Marcos Baccetto was first asked to be the business-side project lead on Eaton Corporation’s Vehicle Group South America (VGSA) Oracle project, the operations services manager responsible for running manufacturing was, he confesses, “a little afraid” because of his lack of IT experience. Today, Baccetto calls the project “a fantastic experience,” and he is a true believer in the benefits of a close relationship between IT implementers and their line-of-business peers. Through his partnership with Jesiele Lima, then VGSA IT manager, Baccetto and Eaton’s South American operations team came to understand several important principles of business and IT. Here he shares nine tips managers should consider when working on an enterprise technology project. 1. Make it a business project, not an IT project. All levels of functional management must have ownership, responsibility, and accountability for the success of the implementation. 2. Share responsibility. Business owners should sign off on tests and data conversion. 3. Clean your data. Dedicating a team to improve core data quality prior to project launch can be a significant time-saver. 4. Select resources properly. Have functional people who can translate business needs to IT and can influence organizational change. 5. Manage scope. Follow project management methodologies and disciplines. 6. Adopt common processes, global solutions. Avoid customized, local solutions. The big-picture business goals can get lost in the details. 7. Implement processes prior to the go-live date. Change management can be key. Keep the workforce informed and train users in advance. 8. Define metrics milestones. Assume there will be a crisis during deployment. Having baseline metrics to compare against will help implementers keep their cool—and the project moving forward. 9. The sponsor’s commitment is critical. It is needed to support the truly difficult decisions.

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  • How Microsoft Market DotNet?

    - by Fendy
    I just read an Joel's article about Microsoft's breaking change (non-backwards compatibility) with dot net's introduction. It is interesting and explicitly reflected the condition during that time. But now almost 10 years has passed. The breaking change It is mainly on how bad is Microsoft introducing non-backwards compatibility development tools, such as dot net, instead of improving the already-widely used asp classic or VB6. As much have known, dot net is not natively embedded in windows XP (yes in vista or 7), so in order to use the .net apps, you need to install the .net framework of over 300mb (it's big that day). However, as we see that nowadays many business use .net as their main development tools, with asp.net or mvc as their web-based applications. C# nowadays be one of tops programming languages (the most questions in stackoverflow). The more interesing part is, win32api still alive even there is newer technology out there (and still widely used). Imagine if microsoft does not introduce the breaking change, there will many corporates still uses asp classic or vb-based applications (there still is, but not that much). There are many corporates use additional services such as azure or sharepoint (beside how expensive is it). Please note that I also know there are many flagships applications (maybe adobe's and blizzard's) still use C-based or older language and not porting to newer high-level language. The question How can Microsoft persuade the users to migrate their old applications into dot net? As we have known it is very hard and give no immediate value when rewrite the applications (netscape story), and it is very risky. I am more interested in Microsoft's way and not opinion such as "because dot net is OOP, or dot net is dll-embedable, etc". This question may be constructive, as the technology is vastly changes over times lately. As we can see, Microsoft changes Asp.Net webform to MVC, winform is legacy now, it is starting to change to use windows store rather than basic-installment, touchscreen and later on we will have see-through applications such as google class. And that will be breaking changes. We will need to account portability as an issue nowadays. We will need other than just mere technology choice, but also migration plans. Even maybe as critical as we might need multiplatform language compiler, as approached by Joel's Wasabi. (hey, I read his articles too much!)

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