Mouse freezes for User Account but not guest session
- by Rosie
this question has been asked before but there wasn't an answer. The mouse on my computer freezes whenever I log in to my User Account, a few seconds after, just before the account opens. The keyboard still works, and programs seem to work as normal. If I log out, the mouse starts to work again. If I log in as a guest, the mouse works fine throughout. I have tried restarting, shutting down, which hasn't resolved the problem.
Just after the problem started, I logged in as a guest and tried to open Firefox, but although I haven't logged in as a guest for ages, there was a message saying that Firefox couldn't be opened as it was already running. Could this have been in my main account?
Do you know how I can unfreeze the mouse? Is it the same procedure that is recommended on other questions? I am extremely untechnical, and a friend did all the ubuntu installation. So a very detailed step by step would be appreciated if I have to use code to fix this.
