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• Arrow ECS Oracle OpenWorld update

  - by mseika

  A date to mark in your diaries now! On Tuesday 23rd October will be holding our post Oracle OpenWorld Oracle. Covering all the important announcements from Oracle OpenWorld, this must attend event will be held in the Royal Exchange, London. The full agenda and speaker line up is being finalised but we will cover all the major strategy and product announcements from Oracle OpenWorld, FY 13 Channel Strategy and Partnering with Arrow ECS. Oracle OpenWorld a Channel Perspective, David Tweddle - Head of UK Alliance and Channel Hardware Announcements, Christopher Lindsay - Oracle Hardware EMEA Software Announcements, speaker to be confirmed Arrow ECS Focus and Strategy, Simon Rushbrook - Business Development Manager, Arrow ECS Summary and close, Nick Tinsley - Sales Director Who should attend? The event is subject Oracle NDA and is aimed at sales and pre-sales personal within your organisation. This event will commence at 12.30 with lunch, presentations will start at 1.30 and will close at 4.30 followed by drinks and networking. Full details to follow shortly but save the date and register now. Date & Time Tuesday 23rd October 201212.30pm - 4.30pm Post event drinks will be servedfrom 4.30pm Location London OfficeEntrance 2, Fourth Floor,The Royal Exchange,London, EC3V 3LN Click here for directions >

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• Eclipse and Oracle Fusion Development - Free Virtual Event, July 10th

  - by Carlos Chang

    Below is one of many sessions covering Oracle Fusion Development.  It's a free virtual event on July 10. Live chats with Oracle's technical staff.  Check it out! Oracle Enterprise Pack for Eclipse - ADF Development Oracle ADF Development has never been easier in Eclipse. During this session we will explore best practices to use standard Java EE technologies like EJBs and JPA to build rich ADF applications based on ADF Data Controls, Task Flows, and ADF Faces components all within Oracle Enterprise Pack for Eclipse (OEPE) 12c. We will also look at how OEPE’s AppXRay technology enables developers to understand and visualize dependency relationships between ADF components, xml descriptors, and Java objects in order to drive validation, content assist, and refactoring. Free Virtual Developer Day - Fusion Middleware Development Join a free online developer day where you can learn about the various components that make up the Oracle Fusion Development platform including ADF, ADF Mobile, Oracle WebCenter Portal, Business Intelligence and more. Online seminars and hands-on labs available directly from your browser. Join us on July 10!  Register here. 

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• Oracle Database 12c Technical Trainin

  - by mseika

  Audience Database Administrators, Solutions Architects, System Engineers, Technical Consultants, Implementation and support personnel, Technical Analysts, and Developers. What We Are Announcing During his opening keynote at Oracle OpenWorld 2012, Larry Ellison previewed Oracle Database 12c - the latest generation of the database market leader and Oracle flagship product. Oracle Database 12c introduces many groundbreaking features making it the database foundation of choice for the cloud. Many years of development effort have been focused on introducing innumerable new technological innovations centered on the cloud computing platform. This training session will focus on the specific needs of our Oracle partner community and developers, and provide insight into the many features and capabilities your customers will be looking to leverage in their own environments. Topics includes: Consolidation and Cloud Strategies Deep dive into the key Database 12c Options Migrating to Oracle Database 12c Webcast Details Speaker: Sean Stacey, Director of Platform Technology Solutions.Please note that you will need to join both the Audio and Web Conferences to attend. Please plan on joining 10 minutes before the scheduled time. Region: Date & Time Audio Conference Web Conference Calendar NAS, LAD, EMEA July 28am PT (US) Duration: 1 hour US/Canada: (866) 900-7470Click for local numberIf your country is not listed, dial +1 (706) 634-7953. Local charges may applyCONFERENCE ID: 98498078 Click here to joinPassword: Oracle123 Add this session to your calendar If you have any questions, please contact: Yvonne OungSenior Manager, Channel [email protected]

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• Oracle OpenWorld 2012

  - by Maria Colgan

  I can't believe it's time for OpenWorld again! Oracle OpenWorld is the largest gathering of Oracle customers, partners, developers, and technology enthusiasts. This year it will take place between September 30th and October 4th in San Francisco. Of course, the Optimizer development group will be there and you will have multiple opportunities to meet the team, in one of our technical sessions, or at the Oracle Database demogrounds. This year the Optimizer team has 2 technical sessions, as well as a booth in the Oracle Database demogrounds. Tuesday, October 2nd at 1:15pm Oracle Optimizer: Harnessing the Power of Optimizer Hints Session CON8455 at Moscone South - room 103 In this session we will discuss in detail how optimizer hints are interpreted, when they should be used, and why they sometimes appear to be ignored. Thursday, October 4th at 12:45pm Oracle Optimizer: An Insider’s View of How the Optimizer Works Session CON8457 at Moscone South - room 104This session explains how the latest version of the optimizer works and the best ways you can influence its decisions to ensure you get optimal execution every time. It will also include a full history of the Cost Based Optimizer, so make sure you stick around for this one! If you have burning Optimizer or statistics related questions, or if you just want to pick up an Optimizer bumper sticker, you can stop by the Optimizer demo booth. This year we are located in booth 3157, in the Database area of the demogrounds, in Moscone South. Members of the Optimizer development team will be there Monday through Wednesday from 9:45 am until 6pm. The full Oracle OpenWorld catalog is on-line, or you can browse by speakers by name. So start planning your trip today! +Maria Colgan

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• Bring on the Cheer, Oracle’s Q3 is Here

  - by Kristin Rose

  November is long gone and December is near… this must mean OPN’s Q2 Winter Wrap-Up is here! Listed below are just a few of the highlights from Oracle’s past three months… Yet another successful Oracle OpenWorld 2012 and the launch of our first ever Oracle PartnerNetwork Exchange program! Get the recap. Our exciting Java Embedded @ JavaOne event. Get the low-down here! The debut of our new Oracle Cloud programs for partners, which have already created some awesome buzz in the Channel. Check out the CRN article, and don’t forget to watch the Cloud Programs Overview video and visit our OPN Cloud Knowledge Zone! On the product front, Oracle’s Sun ZFS Storage Appliance was awarded the 2012 Tech Innovator and Enterprise App Award by CRN. Read the full article. Oracle partner, Hitachi Consulting, reached OPN’s premier Diamond Level status. Read more. Was Oracle part of your September, October or November highlights? If so, leave us a comment below, we’d love to feature your story! Also, don’t forget to share the love by re-tweeting this post on Twitter or “liking” this post on Facebook! Stay Warm, The OPN Communications Team 

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• Oracle Enhances Oracle Social Cloud with Next-Generation User Experience

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Today’s enterprise must meet the technology standards of today’s consumer. According to a recent IDG Enterprise report, enterprises that invest in consumerized, easy-to-use technologies experience a 56 percent increase in employee productivity and a 46 percent increase in customer satisfaction. In order to deliver that simple and intuitive experience across even the most advanced social management capabilities, Oracle today introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform. With Social Station, users benefit from a personalized and intuitive user experience that helps increase both the productivity and performance of social business practices. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} News Facts Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle today introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform that helps organizations socially enable the way they do business. With an advanced yet intuitive user interface, Social Station delivers a compelling user experience that improves productivity and helps users more easily deliver on social objectives. To help users quickly and easily build out and configure their social workspaces, Social Station provides drag-and-drop capabilities that allow users to personalize their workspace with different social modules. With a new Custom Analytics module that mixes and matches more than 120 metrics with thousands of customizable reporting options, users can customize their view of social data and access constantly refreshed updates that support real-time understanding. One-click sharing capabilities and annotation functionality within the new Custom Analytics module also drives productivity by improving sharing and collaboration across teams, departments, and executives. Multiview layout capabilities further allows visibility into social insights by offering users the flexibility to monitor conversations by network, stream, metric, graph type, date range, and relative time period. Social Station also includes an Enhanced Calendar module that provides a clear visual representation of content, posts, networks, and views, helping users easily and efficiently understand information and toggle between various functions and views. To support different user personas and social business needs, Oracle plans to continue building out Social Station with additional modules, including content curation, influencer engagement, and command center creation. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• New study shows supply chain cost management increased from 6.0% to 6.9%

  - by John Murphy

  A global survey of supply chain managers indicates that aggressively managing costs and creating a flexible supply chain are major factors for businesses in successfully growing market share as the economy rebounds. Results also show supply chain managers are investing in systems and developing partnerships that enable greater visibility with their supply chain partners. http://www.mhia.org/news/industry/11429/flexible-supply-chains-drive-growth-in-revenue-and-profit

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• «Oracle E-Business Suite: ERP DBA????»??

  - by user10821858

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ERP ????????????20 ?,?Oracle ??????(E-Business Suite)? ????????ERP ????,????????????????,???????? ????????,????????????? ??ERP ???,?????????????ERP DBA ????????ERP DBA ???????DBA ????????????:ERP DBA ??????????,?? ???ERP ????????,????????????????????????? ?,???????????????????,ERP DBA ????????????? ??????,?Oracle ???????????ERP ??,?????????,?? ???????????,?????????ERP DBA ??????,??????? ????ERP ?????,???????????????? ???????????ERP DBA ?????,?????????????ERP ? ???,???ERP ??????????,????????????????ERP ? ?????????,??????????ERP ????,?????:“?????? ??,????????”,???“????”????????????????,? ??ERP DBA ?????,?????????????,????????????? ???“????”??,?“??????”???,??????????????, ??????,???????????????????“????,??????”, ???????????,??????????????,???????????? ????????,????????????ERP ????,????ERP ???? ????? ?????? ????7 ?,???????3 ?:?????????????? ???(?1 ~ 2 ?):??????Oracle ????????????????? ???????,??????????ERP ???????????????,??? ???? ???(?3 ~ 6 ?):?3 ????Oracle ERP ?????????????;?4 ????Oracle ERP ???????ERP ????;?5 ??????Oracle ????? ??????????????;?6 ?????????????????ERP ???? ??? ?????(?7 ?):????????Oracle ERP ??????????,??? ??????????????????????,???????????????? ?,????????????????????????????????????? ???? ????????????: (1)????,?????????????????????????????? ?,???????????????????,?????????????????? ??????,??????????????????????? (2)???,???,??????,??????????????????Oracle ERP ???????????,????;????????????Oracle ERP ??? ??????????,????? (3)????????,???????????????????????,?? ?????????,???????????????????????????;?? ERP DBA ????????????,????????????????????,? ???????????,????????,???????????? ??????? (1)Oracle ERP ??????????????????ERP ???????? (2)???ERP ?????????DBA ????IT ????? (3)??????????????????? ??????? ?????????????,??????????????,????????? ???????????????????????????????,???????? ??????: E-Mail:longchun.zhu-AT-gmail-DOT-com ?? “?????,?????”,???????????????“?????”??? ?????????????,???????????????????????? ?????????????????,??Mike?Charles???????????, ????????????????????,??????????????????? ??????? ? ? ? ? ?1 ? Oracle ??????/1 1.1 Oracle ?????????????/2 1.2 Oracle ??????R12 /3 1.2.1 R12 ???????/3 1.2.2 R12 ???/4 1.3 ????/5 ?2 ? 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ERP ???????/246 7.1 ERP ??????/247 7.2 ERP ???????/247 7.2.1 ????????/248 7.2.2 ?????????/248 7.2.3 ?????????/249 7.2.4 ???????/249 7.3 ????????/249 7.3.1 ERP ???????/249 7.3.2 ????/251 7.3.3 ????/251 7.3.4 ????/253 7.3.5 ????/255 7.4 ERP ??????/255 7.4.1 ????????/255 7.4.2 ???????/256 7.4.3 ?????????/257 7.5 ?????ERP ??/260 7.5.1 ????????/260 7.5.2 ????/261 7.5.3 ??????/262 7.5.4 ????????/273 7.6 ERP ????/280 7.6.1 ??X-Windows/280 7.6.2 ???????/281 7.6.3 ?????????/281 7.6.4 ??redo ??/282 7.6.5 ??opmn.xml ??/283 7.6.6 ???????/283 7.6.7 ??Apache ??/285 7.6.8 Forms Server socket ????/285 7.6.9 ??Forms Dead Client ??/286 7.6.10 ??Cancel Query /287 7.6.11 ??????????/288 7.6.12 ????????/293 7.6.13 ?? GSM ??/294 7.6.14 ??“ICX:????”/297 7.6.15 ????????/298 7.6.16 ???????/302 7.7 ??????/305 7.7.1 ?????/305 7.7.2 ????/305 7.7.3 ?????/305 7.7.4 ???????/306 7.7.5 ??????/306 7.8 ????????/306 7.8.1 ???CSI Number /307 7.8.2 ???SR /307 7.8.3 TAR ??/307 7.8.4 ????/307 7.9 ????/308

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• SPARC T4-4 Delivers World Record Performance on Oracle OLAP Perf Version 2 Benchmark

  - by Brian

  Oracle's SPARC T4-4 server delivered world record performance with subsecond response time on the Oracle OLAP Perf Version 2 benchmark using Oracle Database 11g Release 2 running on Oracle Solaris 11. The SPARC T4-4 server achieved throughput of 430,000 cube-queries/hour with an average response time of 0.85 seconds and the median response time of 0.43 seconds. This was achieved by using only 60% of the available CPU resources leaving plenty of headroom for future growth. The SPARC T4-4 server operated on an Oracle OLAP cube with a 4 billion row fact table of sales data containing 4 dimensions. This represents as many as 90 quintillion aggregate rows (90 followed by 18 zeros). Performance Landscape Oracle OLAP Perf Version 2 Benchmark 4 Billion Fact Table Rows System Queries/hour Users* Response Time (sec) Average Median SPARC T4-4 430,000 7,300 0.85 0.43 * Users - the supported number of users with a given think time of 60 seconds Configuration Summary and Results Hardware Configuration: SPARC T4-4 server with 4 x SPARC T4 processors, 3.0 GHz 1 TB memory Data Storage 1 x Sun Fire X4275 (using COMSTAR) 2 x Sun Storage F5100 Flash Array (each with 80 FMODs) Redo Storage 1 x Sun Fire X4275 (using COMSTAR with 8 HDD) Software Configuration: Oracle Solaris 11 11/11 Oracle Database 11g Release 2 (11.2.0.3) with Oracle OLAP option Benchmark Description The Oracle OLAP Perf Version 2 benchmark is a workload designed to demonstrate and stress the Oracle OLAP product's core features of fast query, fast update, and rich calculations on a multi-dimensional model to support enhanced Data Warehousing. The bulk of the benchmark entails running a number of concurrent users, each issuing typical multidimensional queries against an Oracle OLAP cube consisting of a number of years of sales data with fully pre-computed aggregations. The cube has four dimensions: time, product, customer, and channel. Each query user issues approximately 150 different queries. One query chain may ask for total sales in a particular region (e.g South America) for a particular time period (e.g. Q4 of 2010) followed by additional queries which drill down into sales for individual countries (e.g. Chile, Peru, etc.) with further queries drilling down into individual stores, etc. Another query chain may ask for yearly comparisons of total sales for some product category (e.g. major household appliances) and then issue further queries drilling down into particular products (e.g. refrigerators, stoves. etc.), particular regions, particular customers, etc. Results from version 2 of the benchmark are not comparable with version 1. The primary difference is the type of queries along with the query mix. Key Points and Best Practices Since typical BI users are often likely to issue similar queries, with different constants in the where clauses, setting the init.ora prameter "cursor_sharing" to "force" will provide for additional query throughput and a larger number of potential users. Except for this setting, together with making full use of available memory, out of the box performance for the OLAP Perf workload should provide results similar to what is reported here. For a given number of query users with zero think time, the main measured metrics are the average query response time, the median query response time, and the query throughput. A derived metric is the maximum number of users the system can support achieving the measured response time assuming some non-zero think time. The calculation of the maximum number of users follows from the well-known response-time law N = (rt + tt) * tp where rt is the average response time, tt is the think time and tp is the measured throughput. Setting tt to 60 seconds, rt to 0.85 seconds and tp to 119.44 queries/sec (430,000 queries/hour), the above formula shows that the T4-4 server will support 7,300 concurrent users with a think time of 60 seconds and an average response time of 0.85 seconds. For more information see chapter 3 from the book "Quantitative System Performance" cited below. -- See Also Quantitative System Performance Computer System Analysis Using Queueing Network Models Edward D. Lazowska, John Zahorjan, G. Scott Graham, Kenneth C. Sevcik external local Oracle Database 11g – Oracle OLAP oracle.com OTN SPARC T4-4 Server oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 11/2/2012.

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• Oracle Embedded - Porto (29/Abr/10)

  - by Claudia Costa

  Convidamo-lo a participar num evento que a Oracle irá realizar no próximo dia 29 de Abril no Porto, dedicado a soluções para sistemas Embedded.   A Oracle tem sido desde sempre o líder indisputado - em termos de desempenho, fiabilidade e escalabilidade - em sistemas de gestão de base de dados para aplicações críticas de gestão das grandes organizações. Hoje, no entanto, as aplicações críticas são implementadas não apenas nos data centers, mas cada vez mais em dispositivos móveis, nas infraestruturas de rede e em sistemas de aplicação específica. Por isso, o compromisso da Oracle em desenvolver os melhores produtos de gestão de dados alarga-se hoje do data center às aplicações designadas edge e embedded.   A Oracle oferece hoje a gama mais completa do mercado em tecnologias embedded, tanto para ISVs como para fabricantes de dispositivos e equipamentos, proporcionando-lhe a escolha dos produtos de base de dados e middleware embeddable que melhor se ajustem aos seus requisitos técnicos: ·         Oracle Database 11g ·         Oracle Database Lite 11g ·         Oracle Berkeley DB ·         Oracle TimesTen In-Memory Database ·         Oracle Fusion Middleware 11g ·         Java for Business   Segundo a IDC, a Oracle é hoje o líder mundial no mercado das bases de dados embedded com uma quota de mercado de 28,2% em 2008, estando a crescer a um ritmo 40% superior ao seu concorrente mais próximo e 50% superior à media do mercado.   A par com a riqueza da sua oferta tecnológica, a Oracle oferece igualmente modelos de licenciamento e de preços que se ajustam às necessidades de quem usa esses componentes tecnológicos como peças de uma solução final integrada a se vendida aos seus cliente finais.   Em resumo, as soluções embedded da Oracle proporcionam-lhe:   ·         Melhores produtos ·         Clientes mais satisfeitos ·         Maior rentabilidade das suas soluções   Mais informação sobre produtos embedded Oracle aqui   Agenda: ·         Oracle and Embedded ·         Embedded Market Trends ·         Oracle portfolio Oracle Database 11g o    Oracle Berkeley DB  o    Oracle Database Lite o    Oracle TimesTen o    Oracle Fusion Middleware ·         Demo: Berkeley DB ·         Embedded Software Licensing (ESL) Models --------------------------------------------------------------------------- Clique aqui e registe-se.   Horário e Local: 15h00 - 18h00 Hotel Infante Sagres | Praça D. Filipa De Lencastre, 62 | 4050-259 | Porto   Para mais informações, por favor contacte: Melissa Lopes 214235194

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• Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

  - by Richard Lefebvre

  Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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• Múltiples clientes en el mismo Oracle UCM

  - by [email protected]

  Estamos muy activos con la implantación de plataformas ECM que den servicio a múltiples clientes. Consiguiendo 2 objetivos muy importantes:El cliente final puede pagar al proveedor por una plataformas ECM como servicio (SaaS). Y, lógicamente, se ahorra en complejidad y gastos de infraestructura, administración, formación, almacenamiento, etc...Hemos estado explicando estos días el modelo Master-Proxy de Oracle UCM con el que podemos implantar este tipo de plataformas. No siempre será la solución más adecuada porque a veces vamos a querer disponer de plataformas compartidas, pero con clientes completamente aislados. Siempre, la consola de migración nos permite exportar e importar componentes, metadatos, contenidos, workflows, etc... para que elijamos el modelo más adecuado para cada caso.Pero, ¿Cómo funciona?. Podéis ver en la imágen que se basa en la instalación de varias instancias de UCM y configurarlas de forma que varias de ellas se comporten como "Master" (digo varias para conseguir alta disponibilidad), y el resto se comporten como "Proxy" (también varias instancias de UCM pueden comportarse como un mismo "Proxy" permitiendo balancear la carga en función de que cada cliente requiera más o menos rendimiento). Esta configuración (que vemos en la imágen adjunta), nos permite:Delegar la gestión de usuarios de cada cliente. Los usuarios del Master podrán acceder a todos los Proxies, pero los usuarios de cada proxy sólo acceden a su repositorio.Delegar funcionalidad y componentes. Es posible configurar diferentes funcionalidades en cada proxy de forma que algunos servidores estén especializados en Web Content Management, otros en Document Management (por ejemplo).Diferentes modelos de metadatos. Podemos modelar unos tipos documentales generales para toda la plataforma y otros particulares diferentes en cada UCM "Proxy".Conseguir una centralización de búsquedas y acceso a repositorios de documentación con diferentes juegos de caracteres. Un UCM Master puede centralizar la búsqueda en UCM's proxy que alberguen documentación en diferentes juegos de caracteres (por ejemplo un UCM para documentación de idiomas "Western European" (inglés, español, francés, alemán,...) y otro UCM proxy bajo juego de caracteres "Asian" (japones, coreano, chino,...).Fuentes:Toda la información detallada se encuentra en la documentación de Oracle UCM, aquí:http://download.oracle.com/docs/cd/E10316_01/ouc.htmY en concreto, lo relativo a plataformas, en el documento "Planning and Implementation Guide", aquí:plan_implement_guide_10en.pdf

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• SRs @ Oracle: How do I License Thee?

  - by [email protected]

  With the release of the new Sun Ray product last week comes the advent of a different software licensing model. Where Sun had initially taken the approach of '1 desktop device = one license', we later changed things to be '1 concurrent connection to the server software = one license', and while there were ways to tell how many connections there were at a time, it wasn't the easiest thing to do.  And, when should you measure concurrency?  At your busiest time, of course... but when might that be?  9:00 Monday morning this week might yield a different result than 9:00 Monday morning last week.In the acquisition of this desktop virtualization product suite Oracle has changed things to be, in typical Oracle fashion, simpler.  There are now two choices for customers around licensing: Named User licenses and Per Device licenses.Here's how they work, and some examples:The Rules1) A Sun Ray device, and PC running the Desktop Access Client (DAC), are both considered unique devices.OR, 2) Any user running a session on either a Sun Ray or an DAC is still just one user.So, you have a choice of path to go down.Some Examples:Here are 6 use cases I can think of right now that will help you choose the Oracle server software licensing model that is right for your business:Case 1If I have 100 Sun Rays for 100 users, and 20 of them use DAC at home that is 100 user licenses.If I have 100 Sun Rays for 100 users, and 20 of them use DAC at home that is 120 device licenses.Two cases using the same metrics - different licensing models and therefore different results.Case 2If I have 100 Sun Rays for 200 users, and 20 of them use DAC at home that is 200 user licenses.If I have 100 Sun Rays for 200 users, and 20 of them use DAC at home that is 120 device licenses.Same metrics - very different results.Case 3If I have 100 Sun Rays for 50 users, and 20 of them use DAC at home that is 50 user licenses.If I have 100 Sun Rays for 50 users, and 20 of them use DAC at home that is 120 device licenses.Same metrics - but again - very different results.Based on the way your business operates you should be able to see which of the two licensing models is most advantageous to you.Got questions?  I'll try to help.(Thanks to Brad Lackey for the clarifications!)

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• No Worms Here: Early Bird Registration Begins for Oracle OpenWorld

  - by Oracle OpenWorld Blog Team

  Save US$500 with your Early Bird registration By Karen Shamban Early Birds for Oracle OpenWorld won’t catch any worms, but they will catch great savings: $US500! If you register now, those savings can be yours. If you're thinking about attending and wondering what’s happening as the preparation for OpenWorld continues, here’s a quick rundown: •    Review teams are selecting the presenters and topics that will provide attendees with superior technical session content •    Knowledgeable partners and sponsors are being engaged•    In-depth demos and labs are being developed•    Extraordinary experiences are being created•    Fantastic networking events are in the works Think you’d like to attend OpenWorld but concerned about time and budget being tight? If that’s the case, check out the Discover pass. It gives you access to keynotes, designated sessions, exhibition halls, the Oracle DEMOgrounds, and more. All for hundreds of dollars less than a full registration package. Want to be there? Learn more about registration options for Oracle OpenWorld. And remember, if you're going to register or have already, book your hotel room now. The best rooms go quickly and are gone before you know it. Have an Oracle OpenWorld topic you’d like to see covered in this blog? Comments welcome!   

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• Desigual Extiende Uso de Oracle ® ATG Web Commerce para potenciar su expansión internacional en línea

  - by Noelia Gomez

  Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 Desigual, la empresa de moda internacional, ha extendido el uso de Oracle® ATG Web Commerce para dar soporte a su expansión creciente de sus capacidades comerciales de manera internacional y para ayudar a ofrecer un servicio de compra más personalizado a más clientes de manera global. Desigual eligió primero Oracle ATG Web Commerce en 2006 para lanzar su plataforma B2B y automatizar sus ventas a su negocio completo de ventas, Entonces, en Octubre de 2010, Desigual lanzó su plataforma B2C usando Oracle ATG Web Commerce, y ahora ofrece operaciones online en nueve países y 11 lenguas diferentes. Para dar soporte a esta creciente expansión de sus operaciones comerciales y de merchandising en otras geografías, Desigual decidió completar su arquitectura existente con Oracle ATG Web Commerce Merchandising y Oracle ATG Web Commerce Service Center. Además, Desigual implementará Oracle Endeca Guided Search para permitir a los clientes adaptarse de manera más eficiente con su entorno comercial y encontrar rápidamente los productos más relevantes y deseados. Desigual usará las aplicaciones de Oracle para permitir a los usuarios del negocio ganar el control sobre cómo ofrece la compañía una experiencia al cliente más personalizada y conectada a través de los diferentes canales, promoviendo ofertas personalizadas a cada cliente, priorizando los resultados de búsqueda e integrando las operaciones de la web con el contact center sin problemas para aumentar la satisfacción y mejorar los resultados de las conversaciones. Desde que se lanzara en 2002, el minorista español ha crecido rápidamente y ahora ofrece su original moda en sus 200 tiendas propias , 7000 minoristas autorizados y 1700 tiendas de concesión en 55 países. Infórmese con mayor profundidad de nuestras soluciones Oracle Customer Experience aquí. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Reducing Oracle LOB Memory Use in PHP, or Paul's Lesson Applied to Oracle

  - by christopher.jones

  Paul Reinheimer's PHP memory pro tip shows how re-assigning a value to a variable doesn't release the original value until the new data is ready. With large data lengths, this unnecessarily increases the peak memory usage of the application. In Oracle you might come across this situation when dealing with LOBS. Here's an example that selects an entire LOB into PHP's memory. I see this being done all the time, not that that is an excuse to code in this style. The alternative is to remove OCI_RETURN_LOBS to return a LOB locator which can be accessed chunkwise with LOB->read(). In this memory usage example, I threw some CLOB rows into a table. Each CLOB was about 1.5M. The fetching code looked like: $s = oci_parse ($c, 'SELECT CLOBDATA FROM CTAB'); oci_execute($s); echo "Start Current :" . memory_get_usage() . "\n"; echo "Start Peak : " .memory_get_peak_usage() . "\n"; while(($r = oci_fetch_array($s, OCI_RETURN_LOBS)) !== false) { echo "Current :" . memory_get_usage() . "\n"; echo "Peak : " . memory_get_peak_usage() . "\n"; // var_dump(substr($r['CLOBDATA'],0,10)); // do something with the LOB // unset($r); } echo "End Current :" . memory_get_usage() . "\n"; echo "End Peak : " . memory_get_peak_usage() . "\n"; Without "unset" in loop, $r retains the current data value while new data is fetched: Start Current : 345300 Start Peak : 353676 Current : 1908092 Peak : 2958720 Current : 1908092 Peak : 4520972 End Current : 345668 End Peak : 4520972 When I uncommented the "unset" line in the loop, PHP's peak memory usage is much lower: Start Current : 345376 Start Peak : 353676 Current : 1908168 Peak : 2958796 Current : 1908168 Peak : 2959108 End Current : 345744 End Peak : 2959108 Even if you are using LOB->read(), unsetting variables in this manner will reduce the PHP program's peak memory usage. With LOBS in Oracle DB there is also DB memory use to consider. Using LOB->free() is worthwhile for locators. Importantly, the OCI8 1.4.1 extension (from PECL or included in PHP 5.3.2) has a LOB fix to free up Oracle's locators earlier. For long running scripts using lots of LOBS, upgrading to OCI8 1.4.1 is recommended.

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• Oracle Linux Events in December

  - by Zeynep Koch

  December will be a busy month for Oracle Linux team. We will be showcasing Oracle Linux and Oracle VM in conferences all around the world. Here's a list of December events we will showcase Oracle Linux: Gartner Data Center – North America Oracle will have a session and booth - Register today Dec 3-6, Las Vegas, USA 0 0 1 66 377 Oracle Corporation 3 1 442 14.0 96 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Oracle Open World Latin America Oracle OpenWorld Latin America December 4–6, Sao Paulo, Brazil 0 0 1 25 145 Oracle Corporation 1 1 169 14.0 96 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} HP Discover EMEA HP Discover – EMEA December 4 – 6, Messe Frankfurt, Germany (Oracle Platinum sponsor) 0 0 1 41 239 Oracle Corporation 1 1 279 14.0 96 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Oracle Superior Solutions and Cost Savings with Oracle Linux and Oracle VM See Location Details and register Dec 4 Kansas City and Tampa Dec 6 Milwaukee and Miami Dec 11 Washington, DC Dec 13 Raleigh Visit our booth and you can grab an Oracle Linux/Oracle VM DVD Kit and talk to Oracle Linux experts.

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• Recording for the JVM Diagnostics & Configuration Management sessions

  - by user491905

  Thank you very much for watching my first 2 Oracle Fusion Middleware iDemos. I've recorded the first 2 sessions. Please download the recording from the following links. Troubleshoot Java Memory Leaks with Oracle JVM Diagnostics9 June 2011, 2:04 pm Sydney Time, 53 mins Manage WebLogic Servers by Oracle Enterprise Manager & Configuration Manager16 June 2011, 1:59 pm Sydney Time, 49 minutes I'll publish the presentation slide deck shortly.

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• Oracle’s Vision for the Social-Enabled Enterprise

  - by Richard Lefebvre

  2 years ago, Social was a nice to have. Now it’s a must-have’- Mark Hurd .Do you agree? Check out  the on demand version of the Oracle’s Vision for the Social-Enabled Enterprise Exclusive Webcast in a 30' video HERE  Smart companies are developing social media strategies to engage customers, gain brand insights, and transform employee collaboration and recruitment. Join Oracle President Mark Hurd and senior Oracle executives to learn more about Oracle's vision for the social-enabled enterprise

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• CISDI Cloud - Industrial Cloud Computing Platform based on Oracle Products

  - by Wenyu Duan

  In today's era, Cloud Computing is becoming integral to the vision and corporate strategy of leading organizations and is often seen as a key business driver to achieve growth and innovation. Headquartered in Chongqing, China, CISDI Engineering Co., Ltd. is a large state-owned engineering company, offering consulting, engineering design, EPC contracting, and equipment integration services to steel producers all over the world. With over 50 years of experience, CISDI offers quality services for every aspect of production for projects in the metal industry and the company has evolved into a leading international engineering service group with 18 subsidiaries providing complete lifecycle for E&C projects. CISDI group delegation led by Mr. Zhaohui Yu, CEO of CISDI Group, Mr. Zhiyou Li, CEO of CISDI Info, Mr. Qing Peng, CTO of CISDI Info and Mr. Xin Xiao, Head of CISDI Info's R&D joined Oracle OpenWorld 2012 and presented a very impressive cloud initiative case in their session titled “E&C Industry Solution in CISDI Cloud - An Industrial Cloud Computing Platform Based on Oracle Products”. CISDI group plans to expand through three phases in the construction of its cloud computing platform: first, it will relocate its existing technologies to Oracle systems, along with establishing private cloud for CISDI; secondly, it will gradually provide mixed cloud services for its subsidiaries and partners; and finally it plans to launch an industrial cloud with a highly mature, secure and scalable environment providing cloud services for customers in the engineering construction and steel industries, among others. “CISDI Cloud” will become the growth engine for the organization to expand its global reach through online services and achieving the strategic objective of being the preferred choice of E&C companies worldwide. The new cloud computing platform is designed to provide access to the shared computing resources pool in a self-service, dynamic, elastic and measurable way. It’s flexible and scalable grid structure can support elastic expansion and sustainable growth, and can bring significant benefits in speed, agility and efficiency. Further, the platform can greatly cut down deployment and maintenance costs. CISDI delegation highlighted these points as the key reasons why the group decided to have a strategic collaboration with Oracle for building this world class industrial cloud - - Oracle’s strategy: Open, Complete and Integrated - Oracle as the only company who can provide engineered system, with complete product chain of hardware and software - Exadata, Exalogic, EM 12c to provide solid foundation for "CISDI Cloud" The cloud blueprint and advanced architecture for industrial cloud computing platform presented in the session shows how Oracle products and technologies together with industrial applications from CISDI can provide end-end portfolio of E&C industry services in cloud. CISDI group was recognized for business leadership and innovative solutions and was presented with Engineering and Construction Industry Excellence Award during Oracle OpenWorld.

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• Implementing Database Settings Using Policy Based Management

  - by Ashish Kumar Mehta

  Introduction Database Administrators have always had a tough time to ensuring that all the SQL Servers administered by them are configured according to the policies and standards of organization. Using SQL Server’s  Policy Based Management feature DBAs can now manage one or more instances of SQL Server 2008 and check for policy compliance issues. In this article we will utilize Policy Based Management (aka Declarative Management Framework or DMF) feature of SQL Server to implement and verify database settings on all production databases. It is best practice to enforce the below settings on each Production database. However, it can be tedious to go through each database and then check whether the below database settings are implemented across databases. In this article I will explain it to you how to utilize the Policy Based Management Feature of SQL Server 2008 to create a policy to verify these settings on all databases and in cases of non-complaince how to bring them back into complaince. Database setting to enforce on each user database : Auto Close and Auto Shrink Properties of database set to False Auto Create Statistics and Auto Update Statistics set to True Compatibility Level of all the user database set as 100 Page Verify set as CHECKSUM Recovery Model of all user database set to Full Restrict Access set as MULTI_USER Configure a Policy to Verify Database Settings 1. Connect to SQL Server 2008 Instance using SQL Server Management Studio 2. In the Object Explorer, Click on Management > Policy Management and you will be able to see Policies, Conditions & Facets as child nodes 3. Right click Policies and then select New Policy…. from the drop down list as shown in the snippet below to open the  Create New Policy Popup window. 4. In the Create New Policy popup window you need to provide the name of the policy as “Implementing and Verify Database Settings for Production Databases” and then click the drop down list under Check Condition. As highlighted in the snippet below click on the New Condition… option to open up the Create New Condition window. 5. In the Create New Condition popup window you need to provide the name of the condition as “Verify and Change Database Settings”. In the Facet drop down list you need to choose the Facet as Database Options as shown in the snippet below. Under Expression you need to select Field value as @AutoClose and then choose Operator value as ‘ = ‘ and finally choose Value as False. Now that you have successfully added the first field you can now go ahead and add rest of the fields as shown in the snippet below. Once you have successfully added all the above shown fields of Database Options Facet, click OK to save the changes and to return to the parent Create New Policy – Implementing and Verify Database Settings for Production Database windows where you will see that the newly created condition “Verify and Change Database Settings” is selected by default. Continues…

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• Oracle Coherence 3.5 PreSales Boot Camp - Live Virtual Training (12-13/Mai/10)

  - by Claudia Costa

  Oracle Coherence is an in-memory data grid solution that enables organizations to predictably scale mission-critical applications by providing fast access to frequently used data. By automatically and dynamically partitioning data, Oracle Coherence ensures continuous data availability and transactional integrity, even in the event of a server failure. It provides organizations with a robust scale-out data abstraction layer that brokers the supply and demand of data between applications and data sources. Register today!   What will we cover The Oracle Coherence 3.5 Boot Camp is a FREE workshop which provides a quick hands-on technical ramp up on Oracle Coherence Data Grid.The Boot Camp provides a product overview, positioning and demo, discussion of customer uses and hands on lab work. Participants will leave the Oracle Coherence Boot Camp with a solid understanding of the product and where and how to apply it.It will provide an overview of the product as well as hands-on lab work.   • Architecting applications for scalability, availability, and performance • Introduction to Data Grids and Extreme Transaction Processing (XTP) • Coherence Case Studies • Oracle Coherence Product Demonstration • Coherence implementation strategies and architectural approaches • Coherence product features and APIs • Hands-on labs that will include product installation, configuration, sample applications, code examples, and more.   Who should attend This boot camp is intended for prospective users and implementers of Oracle Coherence Data Grid or implementers that have had limited exposure to Coherence and seek to gain a Technical Overview of the product with hand on exercises. Ideal participants are Oracle partners (SIs and resellers) with backgrounds in business information systems and a clientele of customers with ongoing or prospective application and/or data grid initiatives. Alternatively, partners with the background described above and an interest in evolving their practice to a similar profile are suitable participants.   Prerequisites and Workstation requirements There are no prerequisite classes for this Boot Camp. However, labs rely upon usage of the Java programming language. Therefore participants should be familiar with the Java language or similar Object Oriented programming languages. Additionally, students experience with enterprise data storage and manipulation is and knowledge of relevant concepts will benefit most from the boot camp. In order to attend this boot camp you need to have the necessary software installed on your laptop prior to attending the class. Please revise the Workstation Requirements page and register today! Agenda - May 12 - 8:30 May 13 - 12:30 *To view the full agenda and to register click here.    

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• How can i use JIRA for project management with Green Hopper

  - by user22

  I am thinking of using JIRA + GreenHopper for my project management. I have seen that Green Hopper is for making User stories , sprints. I am not able to find how do i need to add tasks , or how to break user stories in to sub stoires. DO i first need to create project in JIRA and then use Green Hopper or i can use use Green Hopper as stand alone for project management. I am thinking of JIRA as issue tracker not project management.

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• New Process For Receiving Oracle Certification Exam Results

  - by Brandye Barrington

  On November 15, 2012, Oracle Certification exam results will be available directly from Oracle's certification portal, CertView. After completing an exam at a testing center, you will login to CertView to access and print your exam scores by selecting the See My New Exam Results Now link or the Print My New Exam Results Now link from the homepage. This will provide access to all certification and exam history in one place through Oracle, providing tighter integration with other activities at Oracle. This change in policy will also increase security around data privacy. AUTHENTICATE YOUR CERTVIEW ACCOUNT NOW One very important step you must take is to authenticate your CertView account BEFORE taking your exam. This way, if there are any issues with authorization, you have time to get these sorted out before testing. Keep in mind that it can take up to 3 business days for a CertView account to be manually authenticated, so completing this process before testing is key! You will need to create a web account at PearsonVUE prior to registering for your exam and you will need to create an Oracle Web Account prior to authenticating your CertView account. The CertView account will be available for authentication within 30 minutes of creating a Pearson VUE web account at certview.oracle.com. GETTING YOUR EXAM RESULTS FROM ORACLE Before taking the scheduled exam, you should authenticate your account at certview.oracle.com using the email address and Oracle Testing ID in your Pearson VUE profile. You will be required to have an Oracle Web Account to authenticate your CertView account. After taking the exam, you will receive an email from Oracle indicating that your exam results are available at certview.oracle.com If you have previously authenticated your CertView account, you will simply click on the link in the email, which will take you to CertView, login and select See My New Exam Results Now. If you have not authenticated your CertView account before receiving this notification email, you will be required to authenticate your CertView account before accessing your exam results. Authentication requires an Oracle Web Account user name and password and the following information from your Pearson VUE profile: email address and Oracle Testing ID. Click on the link in the email to authenticate your CertView account You will be given the option to create an Oracle Web Account if you do no already have one.  After account authentication, you will be able to login to CertView and select See My New Exam Results Now to view your exam results or Print My New Exam Results Now to print your exam results. As always, if you need assistance with your CertView account, please contact Oracle Certification Support. YOUR QUESTIONS ANSWERED More Information FAQ: Receiving Exam Scores FAQ: How Do I Log Into CertView? FAQ: How To Get Exam Results FAQ: Accessing Exam Results in CertView FAQ: How Will I Know When My Exam Results Are Available? FAQ: What If I Don't Get An Exam Results Email Alert? FAQ: How To Download and Print Exam Score Reports FAQ: What If I Think My Exam Results Are Wrong In CertView? FAQ: Is Oracle Changing The Way That Exams Are Scored?

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• Accenture Launches Smart Grid Data Management Platform

  - by caroline.yu

  Accenture announced today it has launched the Accenture Intelligent Network Data Enterprise (INDE), a data management platform to help utilities design, deploy and manage smart grids. INDE's functionality can be enabled by an array of third party technologies. In addition, Accenture plans to offer utilities the option of implementing the INDE solution based on a pre-configured suite of Oracle technologies. The Oracle-based version of INDE will accelerate the design of smart grids and help reduce the costs and risks associated with smart grid implementation. Stephan Scholl, Senior Vice President and General Manager of Oracle Utilities said, "Oracle and Accenture share a common vision of how the smart grid will enable more efficient energy choices for utilities and their customers. Our combined expertise in delivering mission-critical smart grid applications, security, data management and systems integration can help accelerate utilities toward a more intelligent network now and as future needs arise." For the full press release, click here.

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