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• Online Media Daily: Oracle Takes Social Marketing Seriously

  - by Kathryn Perry

  In the article published on Nov 12, 2012 and titled "Oracle Integrates Social Marketing Into Enterprise To Gain Marketing Revs," Online Media Daily explores Oracle's approach to social marketing. The publication says that Oracle is focused on showing marketers how to integrate social data into corporate business processes and how to "socialize" the corporate world.The article goes on to state:"Enterprise software companies like Oracle, SAP, IBM, Salesforce and Microsoft have been slowly building up an expertise in social marketing to integrate the data into traditional enterprise resource planning, and customer relationship management tools into social marketing tools.   Enterprise software companies like Oracle, SAP, IBM, Salesforce and Microsoft have been slowly building up an expertise in social marketing to integrate the data into traditional enterprise resource planning, and customer relationship management tools into social marketing tools.   Read more: http://www.mediapost.com/publications/article/187096/oracle-integrates-social-marketing-into-enterprise.html#ixzz2CPMZ1w3DMeg Bear, VP of cloud social platform at Oracle, sees the integration with ERP systems as a differentiator for the company. Oracle Social Relationship Management launched last month. It integrates social data into traditional enterprise applications like Oracle Fusion Marketing, Oracle Fusion Sales Catalog, Oracle ATG Web Commerce and Oracle ERP."The post goes on to quote a Forrester analyst stating the following:""There's room for any process-driven application to run more efficiently, especially if they're socially enabled," said Rob Koplowitz, VP and principal analyst at Forrester Research. "It takes the human part of the process not generally captured today to provide better access to content, information and collective actions."Koplowitz said several acquisitions support Oracle's long-term vision: to layer social on top of other enterprise apps, like its ERP platform."With many great acquisitions under our belt and organically grown social tools, the market recognizes that Oracle is poised to seize the moment in socially enabled business apps.Continue reading the full article here.

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• Oracle Fusion Applications Design Patterns Now Available For Developers

  - by ultan o'broin

  The Oracle Fusion Applications user experience design patterns are published! These new, reusable usability solutions and best-practices, which will join the Oracle dashboard patterns and guidelines that are already available online, are used by Oracle to artfully bring to life a new standard in the user experience, or UX, of enterprise applications. Now, the Oracle applications development community can benefit from the science behind the Oracle Fusion Applications user experience, too. The design patterns are based on Oracle ADF components and easily implemented in Oracle JDeveloper. These Oracle Fusion Applications UX Design Patterns, or blueprints, enable Oracle applications developers and system implementers everywhere to leverage professional usability insight when: tailoring an Oracle Fusion application, creating coexistence solutions that existing users will be delighted with, thus enabling graceful user transitions to Oracle Fusion Applications down the road, or designing exciting, new, highly usable applications in the cloud or on-premise. Based on the Oracle Application Development Framework (ADF) components, the Oracle Fusion Applications patterns and guidelines are proven with real users and in the Applications UX usability labs, so you can get right to work coding productivity-enhancing designs that provide an advantage for your entire business. What’s the best way to get started? We’ve made that easy, too. The Design Filter Tool (DeFT) selects the best pattern for your user type and task. Simply adapt your selection for your own task flow and content, and you’re on your way to a really great applications user experience. More Oracle applications design patterns and training are coming your way in the future. To provide feedback on the sets that are currently available, let me know in the comments!.

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• IDC Recommends Oracle Solaris 11

  - by user12611852

  IDC published a research report this week on Oracle Solaris 11 and described it as "Delivering unique value."  The report emphasizes the ability of Oracle Solaris to scale up and provide a mission critical platform for a wide variety of computing. Solaris built-in server and network virtualization helps to lower costs and enable consolidation while reducing administration costs and risks. Learn more about Oracle Solaris and the recently announced 11.1 update. In their conclusion, IDC reports: Today, Oracle is a multi-OS vendor that is adjusting to the opportunities presented by a significantly expanded product portfolio. The company has a long history of supporting Unix operating systems with its broad product portfolio, but the main difference is that now Oracle has direct control over the destiny of the Solaris operating system. The company has made a strong commitment to Solaris on both SPARC and x86 systems, as well as to Linux on x86 systems, and expects to continue to enhance Oracle Solaris 11 with update releases once a year as well as Solaris 12, which is already on the road map. Oracle is working to help its customers understand its strong commitment to Oracle Solaris and the product's role as a single operating system that runs on both SPARC and x86 processors. While Oracle Solaris and Oracle Linux are critical assets, the company's crown jewel is the deep collection of software that runs on top of both Oracle Solaris and Oracle Linux, software that creates a robust application environment. The continuing integration and optimization of the software and hardware stack is a differentiator for Oracle and for customers that run an Oracle Solaris stack.

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• Webcast: DB Enterprise User Security Integration with Oracle Directory Services

  - by B Shashikumar

  The typical enterprise has a large number of DBA (Database administrator) accounts that are locally managed, which is often very costly, problematic and error-prone. Databases are a crucial component of your enterprise IT infrastructure, housing sensitive corporate data and database user accounts and privileges. To ensure the integrity of your enterprise's data, it's imperative to have a well-managed identity management system. This begins with centralized management of user accounts and access rights. Enterprise User Security (EUS), an Oracle Database Enterprise Edition feature, combined with Oracle Identity Management, gives you the ability to centrally manage database users and their authorizations in one central place. The cost of user provisioning and password resets is dramatically reduced. This technology is a must for new application development and should be considered for existing applications as well. Join Oracle Advisors for a live webcast on Jul 11 at 8am Pacific Time where Oracle experts will briefly introduce EUS, followed by a detailed discussion about the various directory options that are supported, including integration with Microsoft Active Directory. We'll conclude how to avoid common pitfalls deploying EUS with directory services. To register for this event, click here  

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• Oracle Direct ???????·????

  - by ???02

  Oracle Direct ???????·???????????????????????????????????????? ????????????????????????????????? ????????????????????? ???????????????????????????????????????ID??·??????????????????Oracle Database 11g?????!? Oracle Database 11g~???????~Oracle Database 11g???????????????????????·??·???????????????????????????????????????????????????????????????????????????????!!??(PDF) ??(WMV) ??(MP4)??????????!!??????~Oracle Database???~J-SOX?????????????Oracle?????????????????????????????????(PDF) ??(WMV) ??(MP4)??!!??????~OracleDatabase????~Oracle RDBMS ????????????????????????????????????????????(PDF) ??(WMV) ??(MP4)?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????(PDF) ??(WMV) ??(MP4)????·???????????????·?????????????????·????????????????????????????????DB?OS?????????????????????????????????????????????????????????·????????????????????????????????????????????????????????????????????????????????????(PDF) ??(WMV) ??(MP4)????????????????????????????????????????????????????????????????????????????????????????Oracle Data Masking?????????????????????????????????????????????????????????????????(PDF) ??(Flash)??????????! ?????????????Oracle DBA & Developer Days 2010??????????????! ??????????????????????????????????????????????DB???????????????????????(PDF) ??(WMV) ??(MP4)??????????????????????????????????????????????????????????????SQL????????????????????????????????????????????????????????????????????????(PDF) ??(WMV) ??(MP4)?????????????????????????????????????????????????????????????????Oracle?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????(PDF) ??(WMV) ??(MP4)???????!??????????????????????????????????·?????????????????????????????????????????????????????????????????????????????????????????????????!??(PDF) ??(WMV) ??(MP4)ID??·?????????????????????????!????ID?????????????????????????ID?????????????????????????????????????????????????????????????????????????????(PDF) ??(WMV) ??(MP4)ID???????????!????DB?OS?????/??????????????????????????????????????????????????????????????????????????????????????????????????????????????OS?????/???????????????????????????(PDF) ??(WMV) ??(MP4)??????·????????PC????!???????????????????????????????????????????????????????????????????????????????????????????????????????????(PDF) ??(WMV) ??(MP4)ID???????????????????????????????????!??ID·???????????????????ID·???????????????????????????????????????????????????????Oracle Identity Management 11g ?????????????????????????ID·?????????????????????11g ?????????????????????????????????????????????(PDF) ??(WMV) ??(MP4)????·???????????????????~????????????????????????????????????????????????????????????????????????????????????????????????????????·????????ID?????????????????????????????????????????????? ??ID/????????????????????(PDF)???????????????????????????????????~???????????????????????????????????????????IT??????????????????????·??????????????????????IT?????????????????????????????????????????????????????????????????IT ?????????????????????????????????????????????????(PDF)??????·????Sun??????! ??????·?????????????????????????·?????????????Sun Directory Server Enterprise Edition???OS??????????????????????????????13?????????????????????????????????????????????????????????????????????????????????????(PDF)Active Directory?????????????????????????Active Directory?????????????????????????????? ???????????????????????????????????!??(PDF)Active Directory?? ~??????~Active Directory?????????????????????????Active Directory?????????????????????????????? ???????????????????????????????????!??(PDF)Active Directory?? ~????????~Windows7??!Active Directory + Oracle ????????? ????? ???SAP?Notes?????????/??????????????Web??????????????????????????????????????????????????????????????????????????????????????????????????????????·????? Oracle Enterprise Single Sign-On Suite??????????(PDF) ?????? Oracle Direct

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• Transform your Oracle Tutor Documents to Your Corporate Standard

  - by mary.keane

  You have all of your company's processes documented in Oracle Tutor, and now you want to get the HTML files to reflect your company's corporate look and feel. How are you going to do this without having an HTML guru to change every HTML page? The good news is you do not need to be an HTML expert to make minor changes to your documents. All Tutor HTML files are attached to a group of style sheets, so any changes you make to the style sheets will immediately be reflected in all of your HTML documents. If you want to give it a try, here's what you do (please note that these tips are applicable to release Oracle Tutor 12.2 and greater): Navigate to your Tutor HTML directory, and copy into a draft folder a representative group of HTML files (don't forget the flowchart image files that are associated with the procedures). You'll also need to copy the following files: tutor.css tutor_notabs.css tutor_scripts.js tutor_tabs.css flow_icon.gif Here's the default look to the Oracle Tutor desk manual. Let's say I want to use my company's corporate style in the HTML documents. At Oracle, we use Oracle Red (FF0000), Oracle Black (000000), and Oracle Gray (666666). So I want to incorporate those colors into the Tutor HTML files. I open tutor.css from the draft folder in a text editor. My preference is to use Notepad, but there are others. Make sure, however, that it is a text editor, and not a word processing program. I want to change the headings to Oracle Red. The desk manual title is listed as the DMPAGETITLE, so I find that in tutor.css. The style names in the style sheets are descriptive, but sometimes you may have to experiment to find the right style (this is why you're working in a draft folder). I change the color attribute to FF00000, and then I save the document. Now I look at one of the desk manuals in my draft folder. I've successfully changed the title of the desk manual, so, now that I have more confidence that I can do this, I start changing other styles. I need to make changes in the tutor_tabs.css file as well, so I open that document. Then I look at one of the procedures. Oops! All that red is distracting, and the users may not be able to follow their procedures. So I go back to the corporate style guide, and I find some shades of gray that have been approved. So I use that, and it is now more readable. It's good enough for a first draft, and I would show it to my colleagues at this point to get their input. On my next blog, I'll discuss how to change the flowchart colors to match your corporate look and feel. Have you used the cascading styles sheets to change the look of your Tutor documents? If so, let us know what you've done in your post. Mary R. Keane Senior Development Manager, Oracle Tutor & UPK Content

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• Live vom Oracle Partner Day 2012 in Frankfurt

  - by A&C Redaktion

  Frankfurt a. M. gegen 11:30 UhrCharmante Idee, mit einem Welcome-Lunch in den Oracle Partner Day 2012 zu starten. So kann man bei einem Snack auch gleich die beeindruckende Atmosphäre der Commerzbank Arena auf sich wirken lassen und ist, ehe man sich versieht, mit dem nebenstehenden Geschäftsführer, einer Managerin und zwei Vertriebsmitarbeitern in ein Gespräch über die jeweils letzten Stadionbesuche verwickelt. Überall fröhliches Wiedersehen, viele haben sich das letzte Mal vor genau einem Jahr getroffen, im Radisson Blu, beim OPN Day Satellite. So, die Masse setzt sich in Bewegung – auf geht’s zur Eröffnung: Silvia Kaske fängt an! 13:45 Uhr Die Keynotes waren mal wieder ein thematischer Rundumschlag – und ein kleines Who-is-Who im Oracle Universum zugleich: Silvia Kaske, Senior Director Channel A&C eröffnete den Partner Day, danach stellte David Callaghan (Senior Vice President UK, Ireland, Israel) die EMEA-Strategien für das FY13 vor und Jürgen Kunz (SVP Technology Northern Europe & Country Leader Germany) sprach über die Geschäftsmöglichkeiten mit Partnern. Christian Werner gab in seiner neuen Funktion als Senior Director Alliances & Channels Germany einen Überblick über die neue Struktur des Oracle Channels und stellte das deutsche Team vor. Zum Abschluss folgte mit Prof. Hermann Maurer ein Gastredner von der Academia Europaea, einer prominent besetzten akademischen Gesellschaft, die sich dem besseren Verständnis der Wissenschaft in der Öffentlichkeit verschrieben hat. Er wagte einen Blick in die Zukunft der IT: „Das Beste kommt erst noch“. Wie immer, in einem so komprimierten Programm, bleibt noch die eine oder andere Frage – aber jetzt ist ja Zeit, bei Coffee & Networking noch mal nachzufragen. Kurz nach 14 Uhr Viele haben inzwischen auch das erste Obergeschoss erkundet. In der Partner Service Zone ist das Angebot breit gefächert: Von Oracle Financing über das License Management bis hin zu OPN Specialized dreht sich hier alles um konkrete Angebote für Partner. Nach einem kurzen Abstecher in die ISV-Lounge, geht es weiter zur Expert Zone: Oracle Database, Oracle Options, Fusion Middleware, Applications und Oracle Hardware heißen hier die Themen und an den Infoständen wird bereits lautstark gefachsimpelt. Zurück im Erdgeschoss sieht man noch diverse Partner, Oracle Executives und andere Teilnehmer durcheinander wuseln, um ihre Breakout Session zu finden. Andere blättern im druckfrischen A&C Kursbuch. In den nächsten zwei Stunden stehen Business Opportunities im Fokus – aufgeteilt nach Hardware, Technology oder Sales Partnern – dazu noch die Angebote der VADs, die A&C Partner Sessions und das 1:1 Speed Dating. Einige Partner nutzen parallel die angebotenen Implementation Tests, um direkt vor Ort die Zertifizierung zu erhalten. Das doppelte Angebot der Breakouts ermöglicht den Teilnehmern, an möglichst vielen Sessions nacheinander teilzunehmen. Kein Thema soll zu kurz kommen! Ein AusblickWas erwartet uns noch, im Laufe des Nachmittags? Sehr informativ wird sicherlich das Leader Panel, in dem die teilnehmenden Partner Fragen an Oracle Executives stellen können. Wenn dann die ersten Teilnehmer unruhig werden, hat das nichts mit den Themen zu tun. Nein, es steht vielmehr noch ein spannender Höhepunkt bevor: die Partner Award Ceremony (über die wir später ausführlich berichten werden). Nach einer hoffentlich gelungenen Veranstaltung stellt sich zum Schluss nur noch die Frage, was sich genau hinter der „Red Stack Arena Sports Challenge“ verbirgt. Brauchen wir Turnschuhe?

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• Drinking Our Own Champagne: Fusion Accounting Hub at Oracle

  - by Di Seghposs

  A guest post by Corey West, Senior Vice President, Oracle's Corporate Controller and Chief Accounting Officer There's no better story to tell than one about Oracle using its own products with blowout success. Here's how this one goes. As you know, Oracle has increased its share of the software market through a number of high-profile acquisitions. Legally combining companies is a very complicated process -- it can take months to complete, especially for the acquisitions with offices in several countries, each with its own unique laws and regulations. It's a mission critical and time sensitive process to roll an acquired company's legacy systems (running vital operations, such as accounts receivable and general ledger (GL)) into the existing systems at Oracle. To date, we've run our primary financial ledgers in E-Business Suite R12 -- and we've successfully met the requirements of the business and closed the books on time every single quarter. But there's always room for improvement and that comes in the form of Fusion Applications. We are now live on Fusion Accounting Hub (FAH), which is the first critical step in moving to a full Fusion Financials instance. We started with FAH so that we could design a global chart of accounts. Eventually, every transaction in every country will originate from this global chart of accounts -- it becomes the structure for managing our business more uniformly. In conjunction, we're using Oracle Hyperion Data Relationship Management (DRM) to centralize and automate governance of our global chart of accounts and related hierarchies, which will help us lower our costs and greatly reduce risk. Each month, we have to consolidate data from our primary general ledgers. We have been able to simplify this process considerably using FAH. We can now submit our primary ledgers running in E-Business Suite (EBS) R12 directly to FAH, eliminating the need for more than 90 redundant consolidation ledgers. Also we can submit incrementally, so if we need to book an adjustment in a primary ledger after close, we can do so without re-opening it and re-submitting. As a result, we have earlier visibility to period-end actuals during the close. A goal of this implementation, and one that we successfully achieved, is that we are able to use FAH globally with no customization. This means we have the ability to fully deploy ledger sets at the consolidation level, plus we can use standard functionality for currency translation and mass allocations. We're able to use account monitoring and drill down functionality from the consolidation level all the way through to EBS primary ledgers and sub-ledgers, which allows someone to click through a transaction appearing at the consolidation level clear through to its original source, a significant productivity enhancement when doing research. We also see a significant improvement in reporting using Essbase cube and Hyperion Smart View. Specifically, "the addition of an Essbase cube on top of the GL gives us tremendous versatility to automate and speed our elimination process," says Claire Sebti, Senior Director of Corporate Accounting at Oracle. A highlight of this story is that FAH is running in a co-existence environment. Our plan is to move to Fusion Financials in steps, starting with FAH. Next, our Oracle Financial Services Software subsidiary will move to a full Fusion Financials instance. Then we'll replace our EBS instance with Fusion Financials. This approach allows us to plan in steps, learn as we go, and not overwhelm our teams. It also reduces the risk that comes with moving the entire instance at once. Maria Smith, Vice President of Global Controller Operations, is confident about how they've positioned themselves to uptake more Fusion functionality and is eager to "continue to drive additional efficiency and cost savings." In this story, the happy customers are Oracle controllers, financial analysts, accounting specialists, and our management team that get earlier access to more flexible reporting. "Fusion Accounting Hub simplifies our processes and gives us more transparency into account activity," raves Alex SanJuan, Senior Director, Record to Report Strategic Process Owner. Overall, the team has been very impressed with the usability and functionality of FAH and are pleased with the quantifiable improvements. Claire Sebti states, "Our WD5 close activities have been reduced by at least four hours of system processing time, just for the consolidation group." Fusion Accounting Hub is an inspiring beginning to our Fusion Financials implementation story. There's no doubt it's going to be an international bestseller! Corey West, Senior Vice President Oracle's Corporate Controller and Chief Accounting Officer

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• difference between project management and process management

  What is the difference between project management and process management? Similar to this question: http://stackoverflow.com/questions/23509/what-is-the-difference-between-project-leader-and-project-manager

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• Book Review: Middleware Management with Oracle Enterprise Manager Grid Control 10g R5

  - by olaf.heimburger

  When you are familar with the Oracle Database and Middleware stack, chances are that you came across the Enterprise Manager. It comes in many versions for the database or the middleware and differs in its features. If meet someone who talks about Enterprise Manager, it might be possible that this person is talking about something completely different - Enterprise Manager Grid Control. Enterprise Manager Grid Control is the Oracle product for the data center that monitors all databases - and middleware components as well as operating systems. Since the database part is taken for granted, is needs some additional steps to get into the world of centralized middleware management. That's what this book is for - bringing you in the world of middleware management. The Authors This book is written by Debu Panda, former Product Management Director of the Oracle Fusion Middleware Management development team, and Arvind Maheshwari, Senior Software Development Manager of the Oracle Enterprise Manager development team. The Book Oracle Enterprise Manager conceptionally works for many different management areas. As a user you often think of managing databases with it. This is a wide area and deserves another book. The least known area is the middleware management and that's what the booked aimes for. The first 3 chapters cover the key features of Enterprise Manager Grid Control, Installing Enterprise Manager Grid Control, and Enterprise Manager Key Concepts and Subsystems. The foundation you need to understand the whole software and the following chapters. Read them in order and you are well prepared for the next 10 chapters on managing the various bits and pieces in your data center. The list of bits and pieces is always a surprise, no matter how often you open the book. You can manage Oracle WebLogic Server, Oracle Application Server, Oracle Forms and Reports Services, SOA Suite 10g, Oracle Service Bus 10g, Oracle Internet Directory, Oracle Virtual Directory, Oracle Access Manager, Oracle Identity Manager, Oracle Identity Federation, Oracle Coherence Cluster, Non-Oracle Middleware like Apache, Tomcat, JBoss, OBM WebSphere and much much more. The chapters for these components can be read in any order you like, you only need the foundation chapters and continue with the parts in your data center. Once you are done with them, don't forget to read the last chapter, Best Practices for Managing Middleware Components using Enterprise Manager. Read it, understand it, and implement it in your organization. This will save you valueable time and budget. Recommendation This book is mainly written for the Enterprise Manager newbies and saves you a lot of time while going through the standard product documentation. All chapters are considerable short and tell exactly what need to know to get started with. Nothing more and nothing less. That's the beauty of it and why I love it. Due to its limitation it will cover everything you'd like to know, but it gets you started and interested for more insights. But that is the job of the product documentation. The Details Title Middleware Management with Oracle Enterprise Manager Grid Control 10g R5 Authors Debu Panda and Arvind Maheshwari Paperback 310 pages ISBN 13 978-1-847198-34-1

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• They Wrote The Book On It

  - by steve.diamond

  First of all, an apology to you all for my not posting this yesterday, when I should have. For those of you bloggers out there, you know the difference between "Save" and "Preview." But I temporarily forgot it. Nevertheless, while I'm not impressed with this mishap, I'm blown away by the initiative three of my colleagues have taken. Jeff Saenger, Tim Koehler, and Louis Peters, recently wrote a book, "Oracle CRM On Demand Deployment Guide." Not only that, they got this book PUBLISHED. These guys know their stuff. They have worked in the CRM industry for many years. And trust me, they command a lot of respect inside this organization. In the words of Louis Peters (who posted this verbiage yesterday on LinkedIn), "We've assembled all the best practices and lessons learned over the past six years working with CRM On Demand. The book covers a range of topics - working with SaaS-based applications, planning and executing a successful rollout, designing elegant and high-performing applications, and working effectively with Oracle. We even included several sample designs based on successful real-world deployments. Our main target audience is the CRM On Demand project team - sponsors, project managers, administrators, developers - really anyone planning, implementing or maintaining the application." Now these guys don't know it, but I'll be interviewing one of them and including audio excerpts of that conversation right here next Wednesday. In the meantime, if you want to learn more about successful CRM deployments in general, and working with Oracle CRM On Demand in particular, you should check out this book.

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• Would You Like It In Green?

  - by steve.diamond

  OK, so admittedly, this is already a TIRED and HACKNEYED term, but it applies here, so please endure the following. If you would like it in green, then yes, "We have an app for that!" In the soon-to-be-introduced next release of Oracle CRM On Demand, organizations gain unprecedented flexibility in their ability to optimize the look and feel of the Oracle CRM On Demand user interface. So if you want it in green, you can have it in green. And on this topic, I must say...our product development team seems to be taking unabashed pleasure in displaying this new color flexibility. Their demos are increasingly displaying a color palette that would make Martha Stewart hurl. And when I offer any feedback in my typically "direct" manner, they respond with, "Well Diamond, we can't show red or blue now, can we? It would just look like...everything else!" Yeah....but....but...I'm wearing a white shirt today, just like the white shirt I wore yesterday. And my wife has a fondness for "Shabby Chic," which is an interior design style deploying mostly white backdrops. Therefore, I guess I'm not the best one to critique. In all seriousness, although we'll be profiling far meatier features in the next release of Oracle CRM On Demand, this is important for organizations that want to match the look and feel of their CRM application to their corporate branding standards. Oh, and Happy St. Patrick's Day.

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• Making it GREAT! Oracle Partners Building Apps Workshop with UX and ADF in UK

  - by ultan o'broin

  Yes, making is what it's all about. This time, Oracle Partners in the UK were making great looking usable apps with the Oracle Applications Development Framework (ADF) and user experience (UX) toolkit. And what an energy-packed and productive event at the Oracle UK, Thames Valley Park, location it was. Partners learned the fundamentals of enterprise applications UX, why it's important, all about visual design, how to wireframe designs, and then how to build their already-proven designs in ADF. There was a whole day on mobile apps, learning about mobile design principles, free mobile UX and ADF resources from Oracle, and then trying it out. The workshop wrapped up with the latest Release 7 simplified UIs, Mobilytics, and other innovations from Oracle, and a live demo of a very neat ADF Mobile Android app built by an Oracle contractor. And, what a fun two days both Grant Ronald of ADF and myself had in running the workshop with such a great audience, too! I particularly enjoyed the wireframing and visual design sessions interaction; and seeing some outstanding work done by partners. Of note from the UK workshop were innovative design features not seen before and made me all the happier that developers were bringing their own ideas from the consumer IT world of mobility, simplicity, and social to the world of work apps in a smart way within an enterprise methodology too.  Partner wireframe exercise. Applying mobile design principles and UX design patterns means you've already productively making great usable apps! Next, over to Oracle ADF Mobile with it! One simple example from the design of a mobile field service app was that participants immediately saw how the UX and device functionality of the super UK-based app Hailo app could influence their designs (the London cabbie influence maybe?), as well as how we all use maps, cameras, barcode scanners and microphones on our phones could be used in work. And, of course, ADF Mobile has the device integration solutions there too! I wonder will U.S. workshops in Silicon Valley see an Uber UX influence (LOL)! That we also had partners experienced with Oracle Forms who could now offer a roadmap from Forms to Simplified UI and Mobile using ADF, and do it through through the cloud, really made this particular workshop go "ZING!" for me. Many thanks to the Oracle PartnerNetwork (OPN) team for organizing this event with us, and to the representatives of the Oracle Partners that showed and participated so well. That's what I love out this outreach. It's a two-way, solid value-add for all. Interested? Why would partners and developers with ADF skills sign up for this workshop? Here's why: Learn to use the Oracle Applications User Experience design patterns as the usability building blocks for applications development in Oracle Application Development Framework. The workshop enables attendees to build modern and visually compelling desktop and mobile applications that look and behave like Oracle Cloud Applications, and that can co-exist with partner integrations, new, or existing applications deployments. Partners learn to offer customers and clients more than just coded functionality; instead they can provide a complete user experience with a roadmap for continued ROI from applications that also creating more business and attracts the kudos and respect from other makers of apps as they're wowed by the results. So, if you're a partner and interested in attending one of these workshops and benefitting from such learning, as well as having a platform to show off some of your own work, stay well tuned to your OPN channels, to this blog, to the VoX blog, and to the @usableapps Twitter account too. Can't wait? For developers and partners, some key mobile resources to explore now Oracle ADF Mobile UX Patterns and Components Wiki Oracle ADF Academy (Mobile) Oracle ADF Insider Essentials Oracle Applications Mobile User Experience Design Patterns and Guidance

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• Mark Hurd and Balaji Yelamanchili present Oracle’s Business Analytics Strategy

  - by Mike.Hallett(at)Oracle-BI&EPM

  Join Mark Hurd and Balaji Yelamanchili as they unveil the latest advances in Oracle’s strategy for placing analytics into the hands of every decision-makers—so that they can see more, think smarter, and act faster. Wednesday, April 4, 2012   at 1.0 pm UK BST / 2.0 pm CET Register HERE today for this online event Agenda Keynote: Oracle’s Business Analytics StrategyMark Hurd, President, Oracle, and Balaji Yelamanchili, Senior Vice President, Analytics and Performance Management, Oracle Plus Breakout Sessions: Achieving Predictable Performance with Oracle Hyperion Enterprise Performance Managemen Explore All Relevant Data—Introducing Oracle Endeca Information Discovery Run Your Business Faster and Smarter with Oracle Business Intelligence Applications on Oracle Exalytics In-Memory Machine Analyzing and Deciding with Big Data

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• Three Steps to Becoming an Expert Oracle Linux System Administrator

  - by Antoinette O'Sullivan

  Oracle provides a complete system administration curriculum to take you from your initial experience of Unix to being an expert Oracle Linux system administrator. You can take these live instructor-led courses from your own desk through live-virtual events or by traveling to an education center through in-class events. Step 1: Unix and Linux Essentials This 3-day course is designed for users and administrators who are new to Oracle Linux. It will help you develop the basic UNIX skills needed to interact comfortably and confidently with the operating system. Below is a sample of the in-class events already on the schedule.  Location  Date  Delivery Language  Vivoorde, Belgium  28 October 2013  English  Berlin, Germany  15 July 2013  German  Utrecht, Netherlands  19 August 2013  Dutch  Bucarest, Romania  12 August 2013  Romanian  Ankara, Turkey  6 January 2013  Turkish  Nairobi, Kenya  5 August 2013  English  Kaduna, Nigeria  15 July 2013  English   Woodmead, South Africa  15 July 2013  English   Jakarta, Indonesia  23 September 2013  English  Petaling Jaya, Malaysia  22 July 2013  English  Makati City, Philippines  3 July 2013  English  Bangkok, Thailand  20 November 2013  English  Auckland, New Zealand  5 August 2013  English  Melbourne, Australia  12 August 2013  English  Ottawa, Montreal, Toronto, Canada  3 September 2013  English  San Francisco and San Jose, CA, United States  15 July 2013  English  Reston, VA, United States  7 August 2013  English  Edison, NJ, and King of Prussia, PA, United States  3 September 2013  English  Denver, CO, United States  25 September 2013  English  Cambridge, MA, and Roseville MN, United States  6 November 2013  English  Phoenix, AZ, and Sacramento, CA, United States  25 November 2013  English Step 2: Oracle Linux System Administration Through this 5-day course, become a knowledgeable Oracle Linux system administrator, learning how to install Oracle Linux and the benefits of Oracle's Unbreakable Enterprise Kernel and Ksplice. Below is a sample of in-class events already on the schedule.  Location  Date  Delivery Language  Vienna, Austria  1 July 2013  German  Vivoorde, Belgium  18 November 2013  English  Zagreb, Croatia  16 September 2013  Croatian  London, England  3 September 2013  English  Manchester, England  9 September 2013  English  Paris, France  29 July 2013  French  Budapest, Hungary  8 July 2013  Hungarian  Utrecht, Netherland  2 September 2013  Dutch  Warsaw, Poland  15 July 2013  Polish  Bucharest, Romania  2 December 2013  Romanian  Ankara, Turkey  7 October 2013  Turkish  Istanbul, Turkey  9 September 2013  Turkish  Nairobi, Kenya  12 August 2013  English  Petaling Jaya, Malaysia  29 July 2013  English  Kuala Lumpur, Malaysia  21 October 2013  English  Makati City, Philippines  8 July 2013  English  Singapore  24 July 2013  English  Bangkok, Thailand  26 July 2013  English  Canberra, Australia  19 August 2013  English  Melbourne, Australia  16 September 2013  English   Sydney, Australia 19 August 2013   English   Mississauga, Canada  26 August 2013  English  Ottawa, Canada  4 November 2013  English  Phoenix, AZ, United States  7 October 2013  English  Belmont, CA, United States  23 September 2013  English  Irvine, CA, United States  18 November 2013  English  Sacramento, CA, United States  19 August 2013  English  San Francisco, CA, United States  15 July 2013  English  Denver, CO, United States  19 August 2013  English  Schaumburg, IL, United States  26 August 2013  English  Indianapolis, IN, United States  14 October 2013  English  Columbia, MD, United States  30 September 2013  English  Roseville, MN, United States  19 August 2013  English  St Louis, MO, United States  7 October 2013  English  Edison, NJ, United States  28 October 2013  English  Beaverton, OR, United States  12 August 2013  English  Pittsburg, PA, United States 9 December 2013   English  Reston, VA, United States 12 August 2013   English  Brookfield, WI, United States 30 September 2013   English  Sao Paolo, Brazil 15 July 2013   Brazilian Portugese Step 3: Oracle Linux Advanced System Administration This new 3-day course is ideal for administrators who want to learn about managing resources and file systems while developing troubleshooting and advanced storage administration skills. You will learn about Linux Containers, Cgroups, btrfs, DTrace and more. Below is a sample of in-class events already on the schedule.  Location  Date  Delivery Language  Melbourne, Australia  9 October 2013  English  Roseville, MN, United States  3 September 2013  English To register for or learn more about these courses, go to http://oracle.com/education/linux. Watch this video to learn more about Oracle's operating system training.

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• Oracle Access Manager 10gR3 Certified with E-Business Suite

  - by Keith M. Swartz

  Oracle Access Manager 10gR3 (10.1.4.3) is now certified for use with E-Business Suite Releases 11.5.10 and 12.1, using the new component, Oracle E-Business Suite AccessGate. For information on how to obtain, install, and configure this new component, see:Integrating Oracle E-Business Suite with Oracle Access Manager using Oracle E-Business Suite AccessGate (Note 975182.1) About Oracle Access Manager Oracle Access Manager is Oracle's next-generation identity and access management platform, and is a key component in Oracle's Fusion Middleware Identity Management solution. It provides a set of authentication and authorization features, including support for single sign-on authentication, and integration with other identity management offerings such as Oracle Identity Federation and Oracle Adaptive Access Manager.

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• Oracle Enterprise Data Quality: Ever Integration-ready

  - by Mala Narasimharajan

  It is closing in on a year now since Oracle’s acquisition of Datanomic, and the addition of Oracle Enterprise Data Quality (EDQ) to the Oracle software family. The big move has caused some big shifts in emphasis and some very encouraging excitement from the field.  To give an illustration, combined with a shameless promotion of how EDQ can help to give quick insights into your data, I did a quick Phrase Profile of the subject field of emails to the Global EDQ mailing list since it was set up last September. The results revealed a very clear theme:   Integration, Integration, Integration! As well as the important Siebel and Oracle Data Integrator (ODI) integrations, we have been asked about integration with a huge variety of Oracle applications, including EBS, Peoplesoft, CRM on Demand, Fusion, DRM, Endeca, RightNow, and more - and we have not stood still! While it would not have been possible to develop specific pre-integrations with all of the above within a year, we have developed a package of feature-rich out-of-the-box web services and batch processes that can be plugged into any application or middleware technology with ease. And with Siebel, they work out of the box. Oracle Enterprise Data Quality version 9.0.4 includes the Customer Data Services (CDS) pack – a ready set of standard processes with standard interfaces, to provide integrated: Address verification and cleansing  Individual matching Organization matching The services can are suitable for either Batch or Real-Time processing, and are enabled for international data, with simple configuration options driving the set of locale-specific dictionaries that are used. For example, large dictionaries are provided to support international name transcription and variant matching, including highly specialized handling for Arabic, Japanese, Chinese and Korean data. In total across all locales, CDS includes well over a million dictionary entries.   Excerpt from EDQ’s CDS Individual Name Standardization Dictionary CDS has been developed to replace the OEM of Informatica Identity Resolution (IIR) for attached Data Quality on the Oracle price list, but does this in a way that creates a ‘best of both worlds’ situation for customers, who can harness not only the out-of-the-box functionality of pre-packaged matching and standardization services, but also the flexibility of OEDQ if they want to customize the interfaces or the process logic, without having to learn more than one product. From a competitive point of view, we believe this stands us in good stead against our key competitors, including Informatica, who have separate ‘Identity Resolution’ and general DQ products, and IBM, who provide limited out-of-the-box capabilities (with a steep learning curve) in both their QualityStage data quality and Initiate matching products. Here is a brief guide to the main services provided in the pack: Address Verification and Standardization EDQ’s CDS Address Cleaning Process The Address Verification and Standardization service uses EDQ Address Verification (an OEM of Loqate software) to verify and clean addresses in either real-time or batch. The Address Verification processor is wrapped in an EDQ process – this adds significant capabilities over calling the underlying Address Verification API directly, specifically: Country-specific thresholds to determine when to accept the verification result (and therefore to change the input address) based on the confidence level of the API Optimization of address verification by pre-standardizing data where required Formatting of output addresses into the input address fields normally used by applications Adding descriptions of the address verification and geocoding return codes The process can then be used to provide real-time and batch address cleansing in any application; such as a simple web page calling address cleaning and geocoding as part of a check on individual data.     Duplicate Prevention Unlike Informatica Identity Resolution (IIR), EDQ uses stateless services for duplicate prevention to avoid issues caused by complex replication and synchronization of large volume customer data. When a record is added or updated in an application, the EDQ Cluster Key Generation service is called, and returns a number of key values. These are used to select other records (‘candidates’) that may match in the application data (which has been pre-seeded with keys using the same service). The ‘driving record’ (the new or updated record) is then presented along with all selected candidates to the EDQ Matching Service, which decides which of the candidates are a good match with the driving record, and scores them according to the strength of match. In this model, complex multi-locale EDQ techniques can be used to generate the keys and ensure that the right balance between performance and matching effectiveness is maintained, while ensuring that the application retains control of data integrity and transactional commits. The process is explained below: EDQ Duplicate Prevention Architecture Note that where the integration is with a hub, there may be an additional call to the Cluster Key Generation service if the master record has changed due to merges with other records (and therefore needs to have new key values generated before commit). Batch Matching In order to allow customers to use different match rules in batch to real-time, separate matching templates are provided for batch matching. For example, some customers want to minimize intervention in key user flows (such as adding new customers) in front end applications, but to conduct a more exhaustive match on a regular basis in the back office. The batch matching jobs are also used when migrating data between systems, and in this case normally a more precise (and automated) type of matching is required, in order to minimize the review work performed by Data Stewards.  In batch matching, data is captured into EDQ using its standard interfaces, and records are standardized, clustered and matched in an EDQ job before matches are written out. As with all EDQ jobs, batch matching may be called from Oracle Data Integrator (ODI) if required. When working with Siebel CRM (or master data in Siebel UCM), Siebel’s Data Quality Manager is used to instigate batch jobs, and a shared staging database is used to write records for matching and to consume match results. The CDS batch matching processes automatically adjust to Siebel’s ‘Full Match’ (match all records against each other) and ‘Incremental Match’ (match a subset of records against all of their selected candidates) modes. The Future The Customer Data Services Pack is an important part of the Oracle strategy for EDQ, offering a clear path to making Data Quality Assurance an integral part of enterprise applications, and providing a strong value proposition for adopting EDQ. We are planning various additions and improvements, including: An out-of-the-box Data Quality Dashboard Even more comprehensive international data handling Address search (suggesting multiple results) Integrated address matching The EDQ Customer Data Services Pack is part of the Enterprise Data Quality Media Pack, available for download at http://www.oracle.com/technetwork/middleware/oedq/downloads/index.html.

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• Chris Brook-Carter at the Oracle Retail Week Awards VIP Reception

  - by user801960

  The Oracle VIP Reception at the Oracle Retail Week Awards last week saw retail luminaries from around the UK and Europe gather to have a drink and celebrate the successes of retail in the last year. Guests included Lord Harris of Peckham, Tesco's Philip Clarke, Vanessa Gold from Ann Summers, former Retail Week editor Tim Danaher, Richard Pennycook from Morrisons and Ian Cheshire from Kingfisher Group. The new Retail Week editor-in-chief, Chris Brook-Carter, attended and took the time to speak to the guests about the value of the Oracle Retail Week Awards to the industry and to thank Oracle for its dedication to supporting the industry. Chris said: "I'd like to say a real heartfelt thanks to our partner this evening: Oracle. I had the privilege of being at the judging day and I got to meet Sarah and the team and I was struck by not only the passion that they have for the whole awards system and everything that means in terms of rewarding excellence within the retail industry but also their commitment to retail in general, and it's that sort of relationship that marks out retail as such a fantastic sector to be involved in." Chris's speech can be watched in full below:

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• AIIM Best Practice Awards to Two Oracle Customers

  - by [email protected]

  On Tuesday night at the AIIM Awards Banquet, two Oracle customers and their implementation partners won awards for their Oracle Enterprise 2.0 implementations. The Bureau of Indian Affairs, a division of the Department of Interior, won a Carl E. Nelson Best Practices Award for their implementation of Oracle WebCenter and Oracle Content Management to provide an interactive social media environment to engage and inform their constituent communities. The BIA Citizen Portal provides all the services of the Bureau of Indian Affairs to the community of 564 federally recognized tribes that include over 1.9 million American Indians and Alaska Natives. This integration was achieved with the support of Oracle partner Mythics. The Charles Town Police Department integrated Oracle Content Management to integrate with and support their police evidence system. This integration was created in partnership with Oracle partner EDAC Systems Inc. Diane Hoppe of EDAC Systems Inc. was on hand to receive the award for Charles Town Police Department. You can see pictures of our award winners here: Linus Chow, Oracle; John Mancini, President of AIIM; and Diane Hoppe, EDACS - Charles Town Police: John Mancini, President of AIIM; Linus Chow, Oracle; Chris Baker, Mythics; and Bureau of Indian Affairs Oracle, EDACS, Mythics, BIA You can read more in the AIIM press release.

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• Sharp HealthCare Reduces Storage Requirements by 50% with Oracle Advanced Compression

  - by [email protected]

  Sharp HealthCare is an award-winning integrated regional health care delivery system based in San Diego, California, with 2,600 physicians and more than 14,000 employees. Sharp HealthCare's data warehouse forms a vital part of the information system's infrastructure and is used to separate business intelligence reporting from time-critical health care transactional systems. Faced with tremendous data growth, Sharp HealthCare decided to replace their existing Microsoft products with a solution based on Oracle Database 11g and to implement Oracle Advanced Compression. Join us to hear directly from the primary DBA for the Data Warehouse Application Team, Kim Nguyen, how the new environment significantly reduced Sharp HealthCare's storage requirements and improved query performance.

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• Transitioning from Oracle based CMS to MySQL based CMS

  - by KM01

  We're looking at a replacement for our CMS which runs on Oracle. The new CMSes that we've looked at can in theory run on Oracle, but most of the vendor's installs run off of MySQL vendor supports install of their CMS on MySQL, and a "theoretical" install on Oracle the vendor's dev shops use MySQL none of them develop/test against Oracle Our DBA team works exclusively with Oracle, and doesn't have the bandwidth to provide additional support for a highly available and performing MySQL setup. They could in theory go to training and get ramped up, but our time line is also short (surprise!). So ... I guess my question(s) are: If you've seen a situation like this, how have you dealt with it? What tipped the balance either way? What type of effort did it take? If you're to do it over, what would you do differently ... ? Thanks! KM

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• Mark Hurd on Oracle's Strategy to Be the Best

  - by Tuula Fai

  Mark Hurd, President of Oracle, energized a packed audience this Monday morning at OpenWorld with his keynote outlining Oracle’s four-pillar strategy: Be the leader at every level of the technology stack—applications, middleware, database, operating system, virtual machine, servers, and storage Vertically integrate these levels into differentiated solutions Offer Fusion, the next generation of applications, which are modular and can run in the cloud, on-premise, or both (hybrid) Deliver this technology portfolio through industry lenses to help Oracle customers solve their problems while innovating and becoming more efficient. Hurd’s message resonated throughout Monday’s Customer Experience (CX) sessions as we learned about Oracle’s investment in integrating its best-of-breed CX solutions to deliver an end-to-end suite that addresses every part of the customer lifecycle. For example, in the area of customer service, Oracle is developing enhancements to help contact center agents: Better understand customer needs through social listening tools that are integrated with knowledge management Empower themselves with internal collaboration and mobility tools Adapt to customer needs by engaging them through chat during a service or commerce interaction so they can deliver a great customer experience while transforming from a cost- into a profit center.

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• Oracle Database 11g Helps Control Exponential Data Growth

  - by [email protected]

  The 2010 ESG annual customer survey is now available. As part of it, ESG interviewed 300 customers about their IT priorities and, unsurprisingly, "Manage Data Growth" is top of the list. Perhaps less self-evident is the proposed solution to target this prime concern: "Often overlooked because it is a database platform, Oracle Database 11g offers additional capabilities such as automatic storage management (ASM), advanced data compression, and data protection that make managing data growth much easier for organizations of any size." The paper goes on to discuss these capabilities and highlights their potential benefits. Oracle Database 11g Helps Control Exponential Database Growth - a worthwhile read for anyone having to deal with rapidly increasing amounts of data. Download your free copy here.

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• Announcing Oracle Audit Vault and Database Firewall

  - by Troy Kitch

  Today, Oracle announced the new Oracle Audit Vault and Database Firewall product, which unifies database activity monitoring and audit data analysis in one solution. This new product expands protection beyond Oracle and third party databases with support for auditing the operating system, directories and custom sources. Here are some of the key features of Oracle Audit Vault and Database Firewall: Single Administrator Console Default Reports Out-of-the-Box Compliance Reporting Report with Data from Multiple Source Types Audit Stored Procedure Calls - Not Visible on the Network Extensive Audit Details Blocking SQL Injection Attacks Powerful Alerting Filter Conditions To learn more about the new features in Oracle Audit Vault and Database Firewall, watch the on-demand webcast.

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• CRM + Invoicing/Billing + Ticketing for a small web design company

  - by Mike

  Hi everyone, I am currently using ActiveCollab but it lacks the typical CRM features. I can't even keep notes about a customer saved in one place. What I am looking for is a simple but efficient CRM application that allows me to store all the (potential) customers along with their phone calls noted down, contracts, agreements. On the billing end, I should be able to keep track of invoices and payments, along with a bit of sales reports. A great extra would be a ticket support feature but not really necessary I looked at VTiger and SugarCRM at first. Though, they look too complex on the sales/campaigns end but completely lack the billing side. Do you have some good apps/services to suggest? :) Any programming language or OS would do. Both paid and free. Thanks Mike

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