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• Financial Management: Why Move to the Cloud?

  - by Kathryn Perry

  A guest post by Terrance Wampler, Vice President, Financials Product Strategy, Oracle I’ve spent my career designing and developing financial management systems, most of it at Oracle. Every single day I either meet with our customers or talk to them on the phone. The time is usually spent discussing various business challenges facing CFOs and Controllers, who are running Oracle’s Financials. Lately, we’ve been talking a lot about cloud computing and whether it makes sense for finance to go to the cloud. Here are some pros and cons that might help you make that decision. Let’s start with the benefits of cloud solutions. The first is savings. With cloud services, you pay only for those commodities that you use. That makes you feel like you're getting better value for your money. Plus, you can preserve your cash for your core business and you can get a better matching of expenses and revenues. So, at the top of the list is lower total cost of ownership. The second point has to do with optimization. With cloud services, you’ll need less IT infrastructure so you can optimize your IT resources for better-value, higher-end projects. This also leads to greater financial visibility, where there's a clear cost for the set of services or features replaced by cloud services. And, the last benefit is what I call acceleration. You can save money by speeding up the initialization and deployment of the project. You don't have to deal with IT infrastructure and you can start implementing right away. We did a quick survey of about 70 CFOs at the CFO Summit last month in New York City. We asked them why they were looking at cloud services, and not necessarily just for financials. The No. 1 response was perceived lower cost of ownership. But of course there are risks to consider. The first thing most people think about in the cloud is security and ownership of data. So, will your data really be safe? Can you meet your own privacy policy requirements? Do you really want your private financial data exposed? Do you trust the provider? Is what you see really your data? Do you own it or is it managed by someone else? Security is a big concern that comes with an emotional component. The next thing in the risk category is reliability. Is the provider proven? You’re taking what you have control over – for example, standards and policies and internal service level agreements – away from your IT department and giving it to someone else. Will you still be able to adapt to shifts in your business? Will the provider be able to grow with your business effectively? Reliability means having a provider that can give you the service infrastructure that you need. And then there’s performance, which has two components in terms of risk. Going forward, will the provider be able to scale the infrastructure or service level if you have new employees or new businesses? And second, will the price you negotiate and the rate you lock in cover additional costs and rising service fees? Another piece is cost. What happens if you don't get the service level you want? What if you end the service? What happens, if after a few years, you send the service out for bid and change service? Can you move your data? Can you move the applications? Do the integrations work? These are cost components people don’t always take into account. And, the final piece is the business case. The perception is that you can get started really quickly with cloud. It has a perceived lower cost of total ownership and it feels cool because it's cloud. But do you have a good business case for moving to the cloud? Your total cost of ownership is over three years; then you’ll renew it, so your TCO is six years. Have you compared that to other internal services that you’re offering? You might already have product that you can run this new business or division on. In that same survey at the CFO Summit, the execs thought the biggest perceived risks were security of data, ability to move data back, and the ability to create a business case to actually justify the risks. So that’s the list of pros and cons. Not to leave you hanging, I will do another post on how to balance these pros and cons and make the right decision for your business.

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• Open GL stars are not rendering

  - by Darestium

  I doing Nehe's Open GL Lesson 9. I'm using SFML for windowing, the strange thing is no stars are rendering. #include <SFML/System.hpp> #include <SFML/Window.hpp> #include <SFML/Graphics.hpp> #include <iostream> void processEvents(sf::Window *app); void processInput(sf::Window *app); void renderGlScene(sf::Window *app); void init(); int loadResources(); const int NUM_OF_STARS = 50; float triRot = 0.0f; float quadRot = 0.0f; bool twinkle = false; bool tKey = false; float zoom = 15.0f; float tilt = 90.0f; float spin = 0.0f; unsigned int loop; unsigned int texture_handle[1]; typedef struct { int r, g, b; float distance; float angle; } stars; stars star[NUM_OF_STARS]; int main() { sf::Window app(sf::VideoMode(800, 600, 32), "Nehe Lesson 9"); app.UseVerticalSync(false); init(); if (loadResources() == -1) { return EXIT_FAILURE; } while (app.IsOpened()) { processEvents(&app); processInput(&app); renderGlScene(&app); app.Display(); } return EXIT_SUCCESS; } int loadResources() { sf::Image img_data; // Load Texture if (!img_data.LoadFromFile("data/images/star.bmp")) { std::cout << "Could not load data/images/star.bmp"; return -1; } // Generate 1 texture glGenTextures(1, &texture_handle[0]); // Linear filtering glBindTexture(GL_TEXTURE_2D, texture_handle[0]); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MAG_FILTER, GL_LINEAR); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MIN_FILTER, GL_LINEAR); glTexImage2D(GL_TEXTURE_2D, 0, GL_RGBA, img_data.GetWidth(), img_data.GetHeight(), 0, GL_RGBA, GL_UNSIGNED_BYTE, img_data.GetPixelsPtr()); return 0; } void processInput(sf::Window *app) { const sf::Input& input = app->GetInput(); if (input.IsKeyDown(sf::Key::T) && !tKey) { tKey = true; twinkle = !twinkle; } if (!input.IsKeyDown(sf::Key::T)) { tKey = false; } if (input.IsKeyDown(sf::Key::Up)) { tilt -= 0.05f; } if (input.IsKeyDown(sf::Key::Down)) { tilt += 0.05f; } if (input.IsKeyDown(sf::Key::PageUp)) { zoom -= 0.02f; } if (input.IsKeyDown(sf::Key::Up)) { zoom += 0.02f; } } void init() { glClearDepth(1.f); glClearColor(0.f, 0.f, 0.f, 0.f); // Enable texturing glEnable(GL_TEXTURE_2D); //glDepthMask(GL_TRUE); // Setup a perpective projection glMatrixMode(GL_PROJECTION); glLoadIdentity(); gluPerspective(45.f, 1.f, 1.f, 500.f); glShadeModel(GL_SMOOTH); glBlendFunc(GL_SRC_ALPHA, GL_ONE); glEnable(GL_BLEND); for (loop = 0; loop < NUM_OF_STARS; loop++) { star[loop].distance = (float)loop / NUM_OF_STARS * 5.0f; // Calculate distance from the centre // Give stars random rgb value star[loop].r = rand() % 256; star[loop].g = rand() % 256; star[loop].b = rand() % 256; } } void processEvents(sf::Window *app) { sf::Event event; while (app->GetEvent(event)) { if (event.Type == sf::Event::Closed) { app->Close(); } if (event.Type == sf::Event::KeyPressed && event.Key.Code == sf::Key::Escape) { app->Close(); } } } void renderGlScene(sf::Window *app) { app->SetActive(); // Clear color depth buffer glClear(GL_COLOR_BUFFER_BIT | GL_DEPTH_BUFFER_BIT); // Apply some transformations glMatrixMode(GL_MODELVIEW); glLoadIdentity(); // Select texture glBindTexture(GL_TEXTURE_2D, texture_handle[0]); for (loop = 0; loop < NUM_OF_STARS; loop++) { glLoadIdentity(); // Reset The View Before We Draw Each Star glTranslatef(0.0f, 0.0f, zoom); // Zoom Into The Screen (Using The Value In 'zoom') glRotatef(tilt, 1.0f, 0.0f, 0.0f); // Tilt The View (Using The Value In 'tilt') glRotatef(star[loop].angle, 0.0f, 1.0f, 0.0f); // Rotate To The Current Stars Angle glTranslatef(star[loop].distance, 0.0f, 0.0f); // Move Forward On The X Plane glRotatef(-star[loop].angle,0.0f,1.0f,0.0f); // Cancel The Current Stars Angle glRotatef(-tilt,1.0f,0.0f,0.0f); // Cancel The Screen Tilt if (twinkle) { glColor4ub(star[(NUM_OF_STARS - loop) - 1].r, star[(NUM_OF_STARS - loop)-1].g, star[(NUM_OF_STARS - loop) - 1].b, 255); glBegin(GL_QUADS); // Begin Drawing The Textured Quad glTexCoord2f(0.0f, 0.0f); glVertex3f(-1.0f, -1.0f, 0.0f); glTexCoord2f(1.0f, 0.0f); glVertex3f( 1.0f, -1.0f, 0.0f); glTexCoord2f(1.0f, 1.0f); glVertex3f( 1.0f, 1.0f, 0.0f); glTexCoord2f(0.0f, 1.0f); glVertex3f(-1.0f, 1.0f, 0.0f); glEnd(); // Done Drawing The Textured Quad } glRotatef(spin,0.0f,0.0f,1.0f); // Rotate The Star On The Z Axis // Assign A Color Using Bytes glColor4ub(star[loop].r, star[loop].g, star[loop].b, 255); glBegin(GL_QUADS); // Begin Drawing The Textured Quad glTexCoord2f(0.0f, 0.0f); glVertex3f(-1.0f,-1.0f, 0.0f); glTexCoord2f(1.0f, 0.0f); glVertex3f( 1.0f,-1.0f, 0.0f); glTexCoord2f(1.0f, 1.0f); glVertex3f( 1.0f, 1.0f, 0.0f); glTexCoord2f(0.0f, 1.0f); glVertex3f(-1.0f, 1.0f, 0.0f); glEnd(); // Done Drawing The Textured Quad spin += 0.01f; // Used To Spin The Stars star[loop].angle += (float)loop / NUM_OF_STARS; // Changes The Angle Of A Star star[loop].distance -= 0.01f; // Changes The Distance Of A Star if (star[loop].distance < 0.0f) { star[loop].distance += 5.0f; // Move The Star 5 Units From The Center star[loop].r = rand() % 256; // Give It A New Red Value star[loop].g = rand() % 256; // Give It A New Green Value star[loop].b = rand() % 256; // Give It A New Blue Value } } } I've looked over the code atleast 10 times now and I can't figure out the problem. Any help would be much appreciated.

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• The Presentation Isn't Over Until It's Over

  - by Phil Factor

  The senior corporate dignitaries settled into their seats looking important in a blue-suited sort of way. The lights dimmed as I strode out in front to give my presentation.  I had ten vital minutes to make my pitch.  I was about to dazzle the top management of a large software company who were considering the purchase of my software product. I would present them with a dazzling synthesis of diagrams, graphs, followed by  a live demonstration of my software projected from my laptop.  My preparation had been meticulous: It had to be: A year’s hard work was at stake, so I’d prepared it to perfection.  I stood up and took them all in, with a gaze of sublime confidence. Then the laptop expired. There are several possible alternative plans of action when this happens     A. Stare at the smoking laptop vacuously, flapping ones mouth slowly up and down     B. Stand frozen like a statue, locked in indecision between fright and flight.     C. Run out of the room, weeping     D. Pretend that this was all planned     E. Abandon the presentation in favour of a stilted and tedious dissertation about the software     F. Shake your fist at the sky, and curse the sense of humour of your preferred deity I started for a few seconds on plan B, normally referred to as the ‘Rabbit in the headlamps of the car’ technique. Suddenly, a little voice inside my head spoke. It spoke the famous inane words of Yogi Berra; ‘The game isn't over until it's over.’ ‘Too right’, I thought. What to do? I ran through the alternatives A-F inclusive in my mind but none appealed to me. I was completely unprepared for this. Nowadays, longevity has since taught me more than I wanted to know about the wacky sense of humour of fate, and I would have taken two laptops. I hadn’t, but decided to do the presentation anyway as planned. I started out ignoring the dead laptop, but pretending, instead that it was still working. The audience looked startled. They were expecting plan B to be succeeded by plan C, I suspect. They weren’t used to denial on this scale. After my introductory talk, which didn’t require any visuals, I came to the diagram that described the application I’d written.  I’d taken ages over it and it was hot stuff. Well, it would have been had it been projected onto the screen. It wasn’t. Before I describe what happened then, I must explain that I have thespian tendencies.  My  triumph as Professor Higgins in My Fair Lady at the local operatic society is now long forgotten, but I remember at the time of my finest performance, the moment that, glancing up over the vast audience of  moist-eyed faces at the during the poignant  scene between Eliza and Higgins at the end, I  realised that I had a talent that one day could possibly  be harnessed for commercial use I just talked about the diagram as if it was there, but throwing in some extra description. The audience nodded helpfully when I’d done enough. Emboldened, I began a sort of mime, well, more of a ballet, to represent each slide as I came to it. Heaven knows I’d done my preparation and, in my mind’s eye, I could see every detail, but I had to somehow project the reality of that vision to the audience, much the same way any actor playing Macbeth should do the ghost of Banquo.  My desperation gave me a manic energy. If you’ve ever demonstrated a windows application entirely by mime, gesture and florid description, you’ll understand the scale of the challenge, but then I had nothing to lose. With a brief sentence of description here and there, and arms flailing whilst outlining the size and shape of  graphs and diagrams, I used the many tricks of mime, gesture and body-language  learned from playing Captain Hook, or the Sheriff of Nottingham in pantomime. I set out determinedly on my desperate venture. There wasn’t time to do anything but focus on the challenge of the task: the world around me narrowed down to ten faces and my presentation: ten souls who had to be hypnotized into seeing a Windows application:  one that was slick, well organized and functional I don’t remember the details. Eight minutes of my life are gone completely. I was a thespian berserker.  I know however that I followed the basic plan of building the presentation in a carefully controlled crescendo until the dazzling finale where the results were displayed on-screen.  ‘And here you see the results, neatly formatted and grouped carefully to enhance the significance of the figures, together with running trend-graphs!’ I waved a mime to signify an animated  window-opening, and looked up, in my first pause, to gaze defiantly  at the audience.  It was a sight I’ll never forget. Ten pairs of eyes were gazing in rapt attention at the imaginary window, and several pairs of eyes were glancing at the imaginary graphs and figures.  I hadn’t had an audience like that since my starring role in  Beauty and the Beast.  At that moment, I realized that my desperate ploy might work. I sat down, slightly winded, when my ten minutes were up.  For the first and last time in my life, the audience of a  ‘PowerPoint’ presentation burst into spontaneous applause. ‘Any questions?’ ‘Yes,  Have you got an agent?’ Yes, in case you’re wondering, I got the deal. They bought the software product from me there and then. However, it was a life-changing experience for me and I have never ever again trusted technology as part of a presentation.  Even if things can’t go wrong, they’ll go wrong and they’ll kill the flow of what you’re presenting.  if you can’t do something without the techno-props, then you shouldn’t do it.  The greatest lesson of all is that great presentations require preparation and  ‘stage-presence’ rather than fancy graphics. They’re a great supporting aid, but they should never dominate to the point that you’re lost without them.

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• Oracle RightNow CX for Good Customer Experiences

  - by Andreea Vaduva

  Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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• Microphone not capturing sound on 12.04 Lenovo G580

  - by Yam Marcovic

  In both Skype and the Sound Recorder application, I am not capturing any audio from my built-in microphone. I'm not sure why. Otherwise, sound output is working well. I have tried running gstreamer-properties and setting the Default Input plugin to PulseAUdio as well (to match the output), and it didn't help. I have tried running alsamixer -V all and I only get 2 input-related entries: Capture(L R) which is on 100 and not muted (can't be either), and Analog Mic Boost which is on 20db. Extra info: Camera (video) is working well on Skype and Kamerka. Can you please help me get my microphone to work? lspci: 00:00.0 Host bridge: Intel Corporation Ivy Bridge DRAM Controller (rev 09) Subsystem: Lenovo Device 3977 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx- Latency: 0 Capabilities: <access denied> Kernel driver in use: agpgart-intel 00:02.0 VGA compatible controller: Intel Corporation Ivy Bridge Graphics Controller (rev 09) (prog-if 00 [VGA controller]) Subsystem: Lenovo Device 3977 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 42 Region 0: Memory at e0000000 (64-bit, non-prefetchable) [size=4M] Region 2: Memory at d0000000 (64-bit, prefetchable) [size=256M] Region 4: I/O ports at 3000 [size=64] Expansion ROM at <unassigned> [disabled] Capabilities: <access denied> Kernel driver in use: i915 Kernel modules: i915 00:14.0 USB controller: Intel Corporation Panther Point USB xHCI Host Controller (rev 04) (prog-if 30 [XHCI]) Subsystem: Lenovo Device 3977 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 41 Region 0: Memory at e0600000 (64-bit, non-prefetchable) [size=64K] Capabilities: <access denied> Kernel driver in use: xhci_hcd 00:16.0 Communication controller: Intel Corporation Panther Point MEI Controller #1 (rev 04) Subsystem: Lenovo Device 3977 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 43 Region 0: Memory at e0614000 (64-bit, non-prefetchable) [size=16] Capabilities: <access denied> Kernel driver in use: mei Kernel modules: mei 00:1a.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #2 (rev 04) (prog-if 20 [EHCI]) Subsystem: Lenovo Device 3977 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 16 Region 0: Memory at e0619000 (32-bit, non-prefetchable) [size=1K] Capabilities: <access denied> Kernel driver in use: ehci_hcd 00:1b.0 Audio device: Intel Corporation Panther Point High Definition Audio Controller (rev 04) Subsystem: Lenovo Device 3977 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0, Cache Line Size: 64 bytes Interrupt: pin A routed to IRQ 44 Region 0: Memory at e0610000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel Kernel modules: snd-hda-intel 00:1c.0 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 1 (rev c4) (prog-if 00 [Normal decode]) Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0, Cache Line Size: 64 bytes Bus: primary=00, secondary=01, subordinate=01, sec-latency=0 I/O behind bridge: 00002000-00002fff Memory behind bridge: e0500000-e05fffff Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR- BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- Capabilities: <access denied> Kernel driver in use: pcieport Kernel modules: shpchp 00:1c.1 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 2 (rev c4) (prog-if 00 [Normal decode]) Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0, Cache Line Size: 64 bytes Bus: primary=00, secondary=02, subordinate=02, sec-latency=0 Memory behind bridge: e0400000-e04fffff Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR- BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- Capabilities: <access denied> Kernel driver in use: pcieport Kernel modules: shpchp 00:1d.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #1 (rev 04) (prog-if 20 [EHCI]) Subsystem: Lenovo Device 3977 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 23 Region 0: Memory at e0618000 (32-bit, non-prefetchable) [size=1K] Capabilities: <access denied> Kernel driver in use: ehci_hcd 00:1f.0 ISA bridge: Intel Corporation Panther Point LPC Controller (rev 04) Subsystem: Lenovo Device 3977 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Capabilities: <access denied> Kernel modules: iTCO_wdt 00:1f.2 SATA controller: Intel Corporation Panther Point 6 port SATA Controller [AHCI mode] (rev 04) (prog-if 01 [AHCI 1.0]) Subsystem: Lenovo Device 3977 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin B routed to IRQ 40 Region 0: I/O ports at 3088 [size=8] Region 1: I/O ports at 3094 [size=4] Region 2: I/O ports at 3080 [size=8] Region 3: I/O ports at 3090 [size=4] Region 4: I/O ports at 3060 [size=32] Region 5: Memory at e0617000 (32-bit, non-prefetchable) [size=2K] Capabilities: <access denied> Kernel driver in use: ahci 00:1f.3 SMBus: Intel Corporation Panther Point SMBus Controller (rev 04) Subsystem: Lenovo Device 3977 Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Interrupt: pin C routed to IRQ 10 Region 0: Memory at e0615000 (64-bit, non-prefetchable) [size=256] Region 4: I/O ports at 3040 [size=32] Kernel modules: i2c-i801 01:00.0 Ethernet controller: Atheros Communications Inc. AR8162 Fast Ethernet (rev 08) Subsystem: Lenovo Device 3979 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0, Cache Line Size: 64 bytes Interrupt: pin A routed to IRQ 11 Region 0: Memory at e0500000 (64-bit, non-prefetchable) [size=256K] Region 2: I/O ports at 2000 [size=128] Capabilities: <access denied> 02:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01) Subsystem: Lenovo Device 31a1 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0, Cache Line Size: 64 bytes Interrupt: pin A routed to IRQ 17 Region 0: Memory at e0400000 (64-bit, non-prefetchable) [size=64K] Capabilities: <access denied> Kernel driver in use: ath9k Kernel modules: ath9k aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0

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• Best Method For Evaluating Existing Software or New Software

  How many of us have been faced with having to decide on an off-the-self or a custom built component, application, or solution to integrate in to an existing system or to be the core foundation of a new system? What is the best method for evaluating existing software or new software still in the design phase? One of the industry preferred methodologies to use is the Active Reviews for Intermediate Designs (ARID) evaluation process.  ARID is a hybrid mixture of the Active Design Review (ADR) methodology and the Architectural Tradeoff Analysis Method (ATAM). So what is ARID? ARD’s main goal is to ensure quality, detailed designs in software. One way in which it does this is by empowering reviewers by assigning generic open ended survey questions. This approach attempts to remove the possibility for allowing the standard answers such as “Yes” or “No”. The ADR process ignores the “Yes”/”No” questions due to the fact that they can be leading based on how the question is asked. Additionally these questions tend to receive less thought in comparison to more open ended questions. Common Active Design Review Questions What possible exceptions can occur in this component, application, or solution? How should exceptions be handled in this component, application, or solution? Where should exceptions be handled in this component, application, or solution? How should the component, application, or solution flow based on the design? What is the maximum execution time for every component, application, or solution? What environments can this component, application, or solution? What data dependencies does this component, application, or solution have? What kind of data does this component, application, or solution require? Ok, now I know what ARID is, how can I apply? Let’s imagine that your organization is going to purchase an off-the-shelf (OTS) solution for its customer-relationship management software. What process would we use to ensure that the correct purchase is made? If we use ARID, then we will have a series of 9 steps broken up by 2 phases in order to ensure that the correct OTS solution is purchases. Phase 1 Identify the Reviewers Prepare the Design Briefing Prepare the Seed Scenarios Prepare the Materials When identifying reviewers for a design it is preferred that they be pulled from a candidate pool comprised of developers that are going to implement the design. The believe is that developers actually implementing the design will have more a vested interest in ensuring that the design is correct prior to the start of code. Design debriefing consist of a summary of the design, examples of the design solving real world examples put in to use and should be no longer than two hours typically. The primary goal of this briefing is to adequately summarize the design so that the review members could actually implement the design. In the example of purchasing an OTS product I would attempt to review my briefing prior to its distribution with the review facilitator to ensure that nothing was excluded that should have not been. This practice will also allow me to test the length of the briefing to ensure that can be delivered in an appropriate about of time. Seed Scenarios are designed to illustrate conceptualized scenarios when applied with a set of sample data. These scenarios can then be used by the reviewers in the actual evaluation of the software, All materials needed for the evaluation should be prepared ahead of time so that they can be reviewed prior to and during the meeting. Materials Included: Presentation Seed Scenarios Review Agenda Phase 2 Present ARID Present Design Brainstorm and prioritize scenarios Apply scenarios Summarize Prior to the start of any ARID review meeting the Facilitator should define the remaining steps of ARID so that all the participants know exactly what they are doing prior to the start of the review process. Once the ARID rules have been laid out, then the lead designer presents an overview of the design which typically takes about two hours. During this time no questions about the design or rational are allowed to be asked by the review panel as a standard, but they are written down for use latter in the process. After the presentation the list of compiled questions is then summarized and sent back to the lead designer as areas that need to be addressed further. In the example of purchasing an OTS product issues could arise regarding security, the implementation needed or even if this is this the correct product to solve the needed solution. After the Design presentation a brainstorming and prioritize scenarios process begins by reducing the seed scenarios down to just the highest priority scenarios.  These will then be used to test the design for suitability. Once the selected scenarios have been defined the reviewers apply the examples provided in the presentation to the scenarios. The intended output of this process is to provide code or pseudo code that makes use of the examples provided while solving the selected seed scenarios. As a standard rule, the designers of the systems are not allowed to help the review board unless they all become stuck. When this occurs it is documented and along with the reason why the designer needed to help the review panel back on track. Once all of the scenarios have been completed the review facilitator reviews with the group issues that arise during the process. Then the reviewers will be polled as to efficacy of the review experience. References: Clements, Paul., Kazman, Rick., Klien, Mark. (2002). Evaluating Software Architectures: Methods and Case Studies Indianapolis, IN: Addison-Wesley

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• The Customer Experience Imperative: A Game Changer for Brands

  - by Jeri Kelley

  By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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• Silverlight 4 Twitter Client &ndash; Part 7

  - by Max

  Download this article as a PDF Welcome back :) This week we are going to look at something more exciting and a much required feature for any twitter client – auto refresh so as to show new status updates. We are going to achieve this using Silverlight 4 Timers and a bit and refresh our datagrid every 2 minutes to show new updates. We will do this so that we do only minimal request to the twitter api, so that twitter does not block us – there is a limit of 150 request an hour. Let us get started now. Also we will get the profile user id hyperlinked, so that when ever the user click on it, we will take them to their twitter page. Also it was a pain to always run this application by pressing F5, then it would open in a browser you would have to right click uninstall and install it again to see any changes. All this and yet we were not able to debug it :( Now there is a solution for this to run a silverlight application directly out of browser and yet have the debug feature. Super cool, here is how. Right on the Silverlight project and go to debug and then select the Out-Of-Browser application option and choose the *.Web project. Then just right click on the SL project and set as Startup Project. There you go, now every time you press F5, it will automatically run out of browser and still have the debug options. I go to know about this after some binging. Now let us jump to the core straight away. 1) To get the user id hyperlinked, we need to have a DataGridTemplateColumn and within that have a HyperLinkButton. The code for this will  be <data:DataGridTemplateColumn> <data:DataGridTemplateColumn.CellTemplate> <DataTemplate> <HyperlinkButton Click="HyperlinkButton_Click" Content="{Binding UserName}" TargetName="_blank" ></HyperlinkButton> </DataTemplate> </data:DataGridTemplateColumn.CellTemplate> </data:DataGridTemplateColumn> 2) Now let us look at how we are getting this done by looking into HyperlinkButton_Click event handler. There we will dynamically set the NavigateUri to the twitter page. I tried to do this using some binding, eval like stuff as in ASP.NET, but no luck! private void HyperlinkButton_Click(object sender, RoutedEventArgs e) { HyperlinkButton hb = (HyperlinkButton)e.OriginalSource; hb.NavigateUri = new Uri("http://twitter.com/" + hb.Content.ToString(), UriKind.Absolute); } 3) Now we need to switch on our Timer right in the OnNavigated to event on our SL page. So we need to modify our OnNavigated event to some thing like below: protected override void OnNavigatedTo(NavigationEventArgs e) { image1.Source = new BitmapImage(new Uri(GlobalVariable.profileImage, UriKind.Absolute)); this.Title = GlobalVariable.getUserName() + " - Home"; if (!GlobalVariable.isLoggedin()) this.NavigationService.Navigate(new Uri("/Login", UriKind.Relative)); else { currentGrid = "Timeline-Grid"; TwitterCredentialsSubmit(); myDispatcherTimer.Interval = new TimeSpan(0, 0, 0, 60, 0); myDispatcherTimer.Tick += new EventHandler(Each_Tick); myDispatcherTimer.Start(); } } I use a global string – here it is currentGrid variable to indicate what is bound in the datagrid so that after every timer tick, I can rebind the latest data to it again. Like I will only rebind the friends timeline again if the data grid currently holds it and I’ll only rebind the respective list status again in the data grid, if already a list status is bound to the data grid. In the above timer code, its set to trigger the Each_Tick event handler every 1 minute (60 seconds). TimeSpan takes in (days, hours, minutes, seconds, milliseconds). 4) Now we need to set the list name in the currentGrid variable when a list button is clicked. So add the code line below to the list button event handler currentGrid = currentList = b.Content.ToString(); 5) Now let us see how Each_Tick event handler is implemented. public void Each_Tick(object o, EventArgs sender) { if (!currentGrid.Equals("Timeline-Grid")) getListStatuses(currentGrid); else { WebRequest.RegisterPrefix("https://", System.Net.Browser.WebRequestCreator.ClientHttp); WebClient myService = new WebClient(); myService.AllowReadStreamBuffering = true; myService.UseDefaultCredentials = false; myService.Credentials = new NetworkCredential(GlobalVariable.getUserName(), GlobalVariable.getPassword()); myService.DownloadStringCompleted += new DownloadStringCompletedEventHandler(TimelineRequestCompleted); myService.DownloadStringAsync(new Uri("https://twitter.com/statuses/friends_timeline.xml")); } } If the data grid hold friends timeline, I just use the same bit of code we had already to bind the friends timeline to the data grid. Copy Paste. But if it is some list timeline that is bound in the datagrid, I then call the getListStatus method with the currentGrid string which will actually be holding the list name. 6) I wanted to make the hyperlinks inside the status message as hyperlinks and when the user clicks on it, we can then open that link. I tried using a convertor and using a regex to recognize a url and wrap it up with a href, but that is not gonna work in silverlight textblock :( Anyways that convertor code is in the zip file. 7) You can get the complete project files from here. 8) Please comment below for your doubts, suggestions, improvements. I will try to reply as early as possible. Thanks for all your support. Technorati Tags: Silverlight 4,Datagrid,Twitter API,Silverlight Timer

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• Announcing Solaris Technical Track at NLUUG Spring Conference on Operating Systems

  - by user9135656

  The Netherlands Unix Users Group (NLUUG) is hosting a full-day technical Solaris track during its spring 2012 conference. The official announcement page, including registration information can be found at the conference page.This year, the NLUUG spring conference focuses on the base of every computing platform; the Operating System. Hot topics like Cloud Computing and Virtualization; the massive adoption of mobile devices that have their special needs in the OS they run but that at the same time put the challenge of massive scalability onto the internet; the upspring of multi-core and multi-threaded chips..., all these developments cause the Operating System to still be a very interesting area where all kinds of innovations have taken and are taking place.The conference will focus specifically on: Linux, BSD Unix, AIX, Windows and Solaris. The keynote speech will be delivered by John 'maddog' Hall, infamous promotor and supporter of UNIX-based Operating Systems. He will talk the audience through several decades of Operating Systems developments, and share many stories untold so far. To make the conference even more interesting, a variety of talks is offered in 5 parallel tracks, covering new developments in and  also collaboration  between Linux, the BSD's, AIX, Solaris and Windows. The full-day Solaris technical track covers all innovations that have been delivered in Oracle Solaris 11. Deeply technically-skilled presenters will talk on a variety of topics. Each topic will first be introduced at a basic level, enabling visitors to attend to the presentations individually. Attending to the full day will give the audience a comprehensive overview as well as more in-depth understanding of the most important new features in Solaris 11.NLUUG Spring Conference details:* Date and time:        When : April 11 2012        Start: 09:15 (doors open: 8:30)        End  : 17:00, (drinks and snacks served afterwards)* Venue:        Nieuwegein Business Center        Blokhoeve 1             3438 LC Nieuwegein              The Nederlands          Tel     : +31 (0)30 - 602 69 00        Fax     : +31 (0)30 - 602 69 01        Email   : [email protected]        Route   : description - (PDF, Dutch only)* Conference abstracts and speaker info can be found here.* Agenda for the Solaris track: Note: talks will be in English unless marked with 'NL'.1.      Insights to Solaris 11         Joerg Moellenkamp - Solaris Technical Specialist         Oracle Germany2.      Lifecycle management with Oracle Solaris 11         Detlef Drewanz - Solaris Technical Specialist         Oracle Germany3.      Solaris 11 Networking - Crossbow Project        Andrew Gabriel - Solaris Technical Specialist        Oracle UK4.      ZFS: Data Integrity and Security         Darren Moffat - Senior Principal Engineer, Solaris Engineering         Oracle UK5.      Solaris 11 Zones and Immutable Zones (NL)         Casper Dik - Senior Staff Engineer, Software Platforms         Oracle NL6.      Experiencing Solaris 11 (NL)         Patrick Ale - UNIX Technical Specialist         UPC Broadband, NLTalks are 45 minutes each.There will be a "Solaris Meeting point" during the conference where people can meet-up, chat with the speakers and with fellow Solaris enthousiasts, and where live demos or other hands-on experiences can be shared.The official announcement page, including registration information can be found at the conference page on the NLUUG website. This site also has a complete list of all abstracts for all talks.Please register on the NLUUG website.

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• Unable to keep the connecting using a wireless bridge

  - by dan

  I am running Ubuntu 12.04 on a dell inspiron desktop (core 2 duo) and am using wicd to manage my network/wifi. I've found that the WiFi card in the machine has trouble staying connected to my router (I believe this is a function of distance between the two), so I've taken an old Belkin F5d7231 wireless router and installed dd-wrt on it to use as a wireless bridge hoping that it will have better reception. I think everything up through the wireless bridge is working OK since I have no problems accessing the internet through it with my MacBook. The problem arises when I try to hook the ubuntu machine up to the wireless bridge. It will connect for a few minutes, but it will quickly disconnect without clear triggering event; it may be more likely to disconnect if there is a heavy traffic load going over it (could be something as simple as "cat big_text_file" in an ssh session). I've tried switching from dhclient to dhcpcd without much improvement. Here is the output from the syslog when it connects: Jun 30 17:10:08 Chicabuntu dhcpcd[28278]: wlan1: dhcpcd not running Jun 30 17:10:08 Chicabuntu dhcpcd[28278]: wlan1: exiting Jun 30 17:10:08 Chicabuntu dhcpcd[28312]: eth0: dhcpcd not running Jun 30 17:10:08 Chicabuntu dhcpcd[28312]: eth0: exiting Jun 30 17:10:08 Chicabuntu avahi-daemon[1041]: Interface eth0.IPv6 no longer relevant for mDNS. Jun 30 17:10:08 Chicabuntu avahi-daemon[1041]: Leaving mDNS multicast group on interface eth0.IPv6 with address fe80::21c:c4ff:fe31:1a83. Jun 30 17:10:08 Chicabuntu avahi-daemon[1041]: Withdrawing address record for fe80::21c:c4ff:fe31:1a83 on eth0. Jun 30 17:10:08 Chicabuntu kernel: [15184.976127] tg3 0000:3f:00.0: irq 44 for MSI/MSI-X Jun 30 17:10:08 Chicabuntu kernel: [15185.010805] ADDRCONF(NETDEV_UP): eth0: link is not ready Jun 30 17:10:08 Chicabuntu dhcpcd[28347]: eth0: dhcpcd not running Jun 30 17:10:08 Chicabuntu dhcpcd[28347]: eth0: exiting Jun 30 17:10:08 Chicabuntu kernel: [15185.180156] tg3 0000:3f:00.0: irq 44 for MSI/MSI-X Jun 30 17:10:08 Chicabuntu kernel: [15185.212785] ADDRCONF(NETDEV_UP): eth0: link is not ready Jun 30 17:10:10 Chicabuntu kernel: [15187.027445] tg3 0000:3f:00.0: eth0: Link is up at 100 Mbps, full duplex Jun 30 17:10:10 Chicabuntu kernel: [15187.027452] tg3 0000:3f:00.0: eth0: Flow control is on for TX and on for RX Jun 30 17:10:10 Chicabuntu kernel: [15187.028300] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready Jun 30 17:10:10 Chicabuntu dhcpcd[28353]: eth0: dhcpcd 3.2.3 starting Jun 30 17:10:10 Chicabuntu dhcpcd[28353]: eth0: hardware address = 00:1c:c4:31:1a:83 Jun 30 17:10:10 Chicabuntu dhcpcd[28353]: eth0: DUID = 00:01:00:01:17:81:85:79:00:1c:c4:31:1a:83 Jun 30 17:10:10 Chicabuntu dhcpcd[28353]: eth0: broadcasting for a lease Jun 30 17:10:11 Chicabuntu avahi-daemon[1041]: Joining mDNS multicast group on interface eth0.IPv6 with address fe80::21c:c4ff:fe31:1a83. Jun 30 17:10:11 Chicabuntu avahi-daemon[1041]: New relevant interface eth0.IPv6 for mDNS. Jun 30 17:10:11 Chicabuntu avahi-daemon[1041]: Registering new address record for fe80::21c:c4ff:fe31:1a83 on eth0.*. Jun 30 17:10:20 Chicabuntu kernel: [15197.568016] eth0: no IPv6 routers present Jun 30 17:10:29 Chicabuntu dhcpcd[28353]: eth0: offered 192.168.1.111 from 192.168.1.254 Jun 30 17:10:29 Chicabuntu dhcpcd[28353]: eth0: checking 192.168.1.111 is available on attached networks Jun 30 17:10:30 Chicabuntu dhcpcd[28353]: eth0: leased 192.168.1.111 for 86400 seconds Jun 30 17:10:30 Chicabuntu dhcpcd[28353]: eth0: adding IP address 192.168.1.111/24 Jun 30 17:10:30 Chicabuntu avahi-daemon[1041]: Joining mDNS multicast group on interface eth0.IPv4 with address 192.168.1.111. Jun 30 17:10:30 Chicabuntu dhcpcd[28353]: eth0: adding default route via 192.168.1.254 metric 0 Jun 30 17:10:30 Chicabuntu dhcpcd[28353]: eth0: exiting Jun 30 17:10:30 Chicabuntu avahi-daemon[1041]: New relevant interface eth0.IPv4 for mDNS. Jun 30 17:10:30 Chicabuntu avahi-daemon[1041]: Registering new address record for 192.168.1.111 on eth0.IPv4. Jun 30 17:10:30 Chicabuntu dhcpcd.sh: interface eth0 has been configured with new IP=192.168.1.111 Jun 30 17:10:39 Chicabuntu ntpdate[28439]: adjust time server 91.189.94.4 offset 0.001915 sec And here is the syslog from when it shuts down the connection without reason: Jun 30 17:12:15 Chicabuntu kernel: [15312.575455] tg3 0000:3f:00.0: eth0: Link is down Jun 30 17:12:16 Chicabuntu dhcpcd[28603]: eth0: sending signal 1 to pid 28361 Jun 30 17:12:16 Chicabuntu dhcpcd[28361]: eth0: received SIGHUP, releasing lease Jun 30 17:12:16 Chicabuntu dhcpcd[28603]: eth0: exiting Jun 30 17:12:16 Chicabuntu avahi-daemon[1041]: Withdrawing address record for 192.168.1.111 on eth0. Jun 30 17:12:16 Chicabuntu avahi-daemon[1041]: Leaving mDNS multicast group on interface eth0.IPv4 with address 192.168.1.111. Jun 30 17:12:16 Chicabuntu avahi-daemon[1041]: Interface eth0.IPv4 no longer relevant for mDNS. Jun 30 17:12:16 Chicabuntu dhcpcd[28361]: eth0: removing default route via 192.168.1.254 metric 0 Jun 30 17:12:16 Chicabuntu avahi-daemon[1041]: Interface eth0.IPv6 no longer relevant for mDNS. Jun 30 17:12:16 Chicabuntu avahi-daemon[1041]: Leaving mDNS multicast group on interface eth0.IPv6 with address fe80::21c:c4ff:fe31:1a83. Jun 30 17:12:16 Chicabuntu avahi-daemon[1041]: Withdrawing address record for fe80::21c:c4ff:fe31:1a83 on eth0. Jun 30 17:12:16 Chicabuntu dhcpcd[28361]: eth0: netlink: No such process Jun 30 17:12:16 Chicabuntu dhcpcd[28361]: eth0: removing IP address 192.168.1.111/24 Jun 30 17:12:16 Chicabuntu dhcpcd[28361]: eth0: netlink: Cannot assign requested address Jun 30 17:12:16 Chicabuntu dhcpcd[28361]: eth0: exiting Jun 30 17:12:16 Chicabuntu dhcpcd.sh: interface eth0 has been brought down Jun 30 17:12:17 Chicabuntu kernel: [15313.612141] tg3 0000:3f:00.0: irq 44 for MSI/MSI-X Jun 30 17:12:17 Chicabuntu kernel: [15313.644703] ADDRCONF(NETDEV_UP): eth0: link is not ready Jun 30 17:12:17 Chicabuntu dhcpcd[28674]: wlan1: dhcpcd not running Jun 30 17:12:17 Chicabuntu dhcpcd[28674]: wlan1: exiting Jun 30 17:12:17 Chicabuntu dhcpcd[28708]: eth0: dhcpcd not running Jun 30 17:12:17 Chicabuntu dhcpcd[28708]: eth0: exiting Jun 30 17:12:17 Chicabuntu kernel: [15313.912147] tg3 0000:3f:00.0: irq 44 for MSI/MSI-X Jun 30 17:12:17 Chicabuntu kernel: [15313.944746] ADDRCONF(NETDEV_UP): eth0: link is not ready Jun 30 17:12:18 Chicabuntu kernel: [15315.592569] tg3 0000:3f:00.0: eth0: Link is up at 100 Mbps, full duplex Jun 30 17:12:18 Chicabuntu kernel: [15315.592576] tg3 0000:3f:00.0: eth0: Flow control is on for TX and on for RX Jun 30 17:12:18 Chicabuntu kernel: [15315.593399] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready Jun 30 17:12:20 Chicabuntu avahi-daemon[1041]: Joining mDNS multicast group on interface eth0.IPv6 with address fe80::21c:c4ff:fe31:1a83. Jun 30 17:12:20 Chicabuntu avahi-daemon[1041]: New relevant interface eth0.IPv6 for mDNS. Jun 30 17:12:20 Chicabuntu avahi-daemon[1041]: Registering new address record for fe80::21c:c4ff:fe31:1a83 on eth0.*. Jun 30 17:12:29 Chicabuntu kernel: [15325.680019] eth0: no IPv6 routers present If this isn't useful, I can also post the wicd log, but that is kind of long. If anyone could help me I would be eternally grateful.

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• The Linux powered LAN Gaming House

  - by sachinghalot

  LAN parties offer the enjoyment of head to head gaming in a real-life social environment. In general, they are experiencing decline thanks to the convenience of Internet gaming, but Kenton Varda is a man who takes his LAN gaming very seriously. His LAN gaming house is a fascinating project, and best of all, Linux plays a part in making it all work.Varda has done his own write ups (short, long), so I'm only going to give an overview here. The setup is a large house with 12 gaming stations and a single server computer.The client computers themselves are rack mounted in a server room, and they are linked to the gaming stations on the floor above via extension cables (HDMI for video and audio and USB for mouse and keyboard). Each client computer, built into a 3U rack mount case, is a well specced gaming rig in its own right, sporting an Intel Core i5 processor, 4GB of RAM and an Nvidia GeForce 560 along with a 60GB SSD drive.Originally, the client computers ran Ubuntu Linux rather than Windows and the games executed under WINE, but Varda had to abandon this scheme. As he explains on his site:"Amazingly, a majority of games worked fine, although many had minor bugs (e.g. flickering mouse cursor, minor rendering artifacts, etc.). Some games, however, did not work, or had bad bugs that made them annoying to play."Subsequently, the gaming computers have been moved onto a more conventional gaming choice, Windows 7. It's a shame that WINE couldn't be made to work, but I can sympathize as it's rare to find modern games that work perfectly and at full native speed. Another problem with WINE is that it tends to suffer from regressions, which is hardly surprising when considering the difficulty of constantly improving the emulation of the Windows API. Varda points out that he preferred working with Linux clients as they were easier to modify and came with less licensing baggage.Linux still runs the server and all of the tools used are open source software. The hardware here is a Intel Xeon E3-1230 with 4GB of RAM. The storage hanging off this machine is a bit more complex than the clients. In addition to the 60GB SSD, it also has 2x1TB drives and a 240GB SDD.When the clients were running Linux, they booted over PXE using a toolchain that will be familiar to anyone who has setup Linux network booting. DHCP pointed the clients to the server which then supplied PXELINUX using TFTP. When booted, file access was accomplished through network block device (NBD). This is a very easy to use system that allows you to serve the contents of a file as a block device over the network. The client computer runs a user mode device driver and the device can be mounted within the file system using the mount command.One snag with offering file access via NBD is that it's difficult to impose any security restrictions on different areas of the file system as the server only sees a single file. The advantage is perfomance as the client operating system simply sees a block device, and besides, these security issues aren't relevant in this setup.Unfortunately, Windows 7 can't use NBD, so, Varda had to switch to iSCSI (which works in both server and client mode under Linux). His network cards are not compliant with this standard when doing a netboot, but fortunately, gPXE came to the rescue, and he boostraps it over PXE. gPXE is also available as an ISO image and is worth knowing about if you encounter an awkward machine that can't manage a network boot. It can also optionally boot from a HTTP server rather than the more traditional TFTP server.According to Varda, booting all 12 machines over the Gigabit Ethernet network is surprisingly fast, and once booted, the machines don't seem noticeably slower than if they were using local storage. Once loaded, most games attempt to load in as much data as possible, filling the RAM, and the the disk and network bandwidth required is small. It's worth noting that these are aspects of this project that might differ from some other thin client scenarios.At time of writing, it doesn't seem as though the local storage of the client machines is being utilized. Instead, the clients boot into Windows from an image on the server that contains the operating system and the games themselves. It uses the copy on write feature of LVM so that any writes from a client are added to a differencing image allocated to that client. As the administrator, Varda can log into the Linux server and authorize changes to the master image for updates etc.SummaryOverall, Varda estimates the total cost of the project at about $40,000, and of course, he needed a property that offered a large physical space in order to house the computers and the gaming workstations. Obviously, this project has stark differences to most thin client projects. The balance between storage, network usage, GPU power and security would not be typical of an office installation, for example. The only letdown is that WINE proved to be insufficiently compatible to run a wide variety of modern games, but that is, perhaps, asking too much of it, and hats off to Varda for trying to make it work.

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• A Visual Studio Release Grows in Brooklyn

  - by andrewbrust

  Yesterday, Microsoft held its flagship launch event for Office 2010 in Manhattan.  Today, the Redmond software company is holding a local launch event for Visual Studio (VS) 2010, in Brooklyn.  How come information workers get the 212 treatment and developers are relegated to 718? Well, here’s the thing: the Brooklyn Marriott is actually a great place for an event, but you need some intimate knowledge of New York City to know that.  NBC’s Studio 8H, where the Office launch was held yesterday (and from where SNL is broadcast) is a pretty small venue, but you’d need some inside knowledge to recognize that.  Likewise, while Office 2010 is a product whose value is apparent.  Appreciating VS 2010’s value takes a bit more savvy.  Setting aside its year-based designation, this release of VS, counting the old Visual Basic releases, is the 10th version of the product.  How can a developer audience get excited about an integrated development environment when it reaches double-digit version numbers?  Well, it can be tough.  Luckily, Microsoft sent Jay Schmelzer, a Group Program Manager from the Visual Studio team in Redmond, to come tell the Brooklyn audience why they should be excited. Turns out there’s a lot of reasons.  Support fro SharePoint development is a big one.  In previous versions of VS, that support has been anemic, at best.  Shortage of SharePoint developers is a huge issue in the industry, and this should help.  There’s also built in support for Windows Azure (Microsoft’s cloud platform) and, through a download, support for the forthcoming Windows Phone 7 platform.  ASP.NET MVC, a “close-to-the-metal” Web development option that does away with the Web Forms abstraction layer, has a first-class presence in VS.  So too does jQuery, the Open Source environment that makes JavaScript development a breeze.  The jQuery support is so good that Microsoft now contributes to that Open Source project and offers IntelliSense support for it in the code editor. Speaking of the VS code editor, it now supports multi-monitor setups, zoom-in, and block selection.  If you’re not a developer, this may sound confusing and minute.  I’ll just say that for people who are developers these are little things that really contribute to productivity, and that translates into lower development costs. The really cool demo, though, was around Visual Studio 2010’s new debugging features.  This stuff is hard to showcase, but I believe it’s truly breakthrough technology: imagine being able to step backwards in time to see what might have caused a bug.  Cool?  Now imagine being able to do that, even if you weren’t the tester and weren’t present while the testing was being done.  Then imagine being able to see a video screen capture of what the tester was doing with your app when the bug occurred.  VS 2010 allows all that.  This could be the demise of the IWOMM (“it works on my machine”) syndrome. After the keynote, I asked Schmelzer if any of Microsoft’s competitors have debugging tools that come close to VS 2010’s.  His answer was an earnest “we don’t think so.”  If that’s true, that’s a big deal, and a huge advantage for developer teams who adopt it.  It will make software development much cheaper and more efficient.  Kind of like holding a launch event at the Brooklyn Marriott instead of 30 Rock in Manhattan! VS 2010 (version 10) and Office 2010 (version 14) aren’t the only new product versions Microsoft is releasing right now.  There’s also SQL Server 2008 R2 (version 10.5), Exchange 2010 (version 8, I believe), SharePoint 2010 (version 4) and, of course, Windows 7.  With so many new versions at such levels of maturity, I think it’s fair to say Microsoft has reached middle-age.  How does a company stave off a potential mid-life crisis, especially when with young Turks like Google coming along and competing so fiercely?  Hard to say.  But if focusing on core value, including value that’s hard to play into a sexy demo, is part oft the answer, then Microsoft’s doing OK.  And if some new tricks, like Windows Phone 7, can gain some traction, that might round things out nicely. Are the legacy products old tricks, or are they revised classics?  I honestly don’t know, because it’s the market’s prerogative to pass that judgement.  I can say this though: based on today’s show, I think Microsoft’s been doing its homework.

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• SPARC T4-4 Delivers World Record Performance on Oracle OLAP Perf Version 2 Benchmark

  - by Brian

  Oracle's SPARC T4-4 server delivered world record performance with subsecond response time on the Oracle OLAP Perf Version 2 benchmark using Oracle Database 11g Release 2 running on Oracle Solaris 11. The SPARC T4-4 server achieved throughput of 430,000 cube-queries/hour with an average response time of 0.85 seconds and the median response time of 0.43 seconds. This was achieved by using only 60% of the available CPU resources leaving plenty of headroom for future growth. The SPARC T4-4 server operated on an Oracle OLAP cube with a 4 billion row fact table of sales data containing 4 dimensions. This represents as many as 90 quintillion aggregate rows (90 followed by 18 zeros). Performance Landscape Oracle OLAP Perf Version 2 Benchmark 4 Billion Fact Table Rows System Queries/hour Users* Response Time (sec) Average Median SPARC T4-4 430,000 7,300 0.85 0.43 * Users - the supported number of users with a given think time of 60 seconds Configuration Summary and Results Hardware Configuration: SPARC T4-4 server with 4 x SPARC T4 processors, 3.0 GHz 1 TB memory Data Storage 1 x Sun Fire X4275 (using COMSTAR) 2 x Sun Storage F5100 Flash Array (each with 80 FMODs) Redo Storage 1 x Sun Fire X4275 (using COMSTAR with 8 HDD) Software Configuration: Oracle Solaris 11 11/11 Oracle Database 11g Release 2 (11.2.0.3) with Oracle OLAP option Benchmark Description The Oracle OLAP Perf Version 2 benchmark is a workload designed to demonstrate and stress the Oracle OLAP product's core features of fast query, fast update, and rich calculations on a multi-dimensional model to support enhanced Data Warehousing. The bulk of the benchmark entails running a number of concurrent users, each issuing typical multidimensional queries against an Oracle OLAP cube consisting of a number of years of sales data with fully pre-computed aggregations. The cube has four dimensions: time, product, customer, and channel. Each query user issues approximately 150 different queries. One query chain may ask for total sales in a particular region (e.g South America) for a particular time period (e.g. Q4 of 2010) followed by additional queries which drill down into sales for individual countries (e.g. Chile, Peru, etc.) with further queries drilling down into individual stores, etc. Another query chain may ask for yearly comparisons of total sales for some product category (e.g. major household appliances) and then issue further queries drilling down into particular products (e.g. refrigerators, stoves. etc.), particular regions, particular customers, etc. Results from version 2 of the benchmark are not comparable with version 1. The primary difference is the type of queries along with the query mix. Key Points and Best Practices Since typical BI users are often likely to issue similar queries, with different constants in the where clauses, setting the init.ora prameter "cursor_sharing" to "force" will provide for additional query throughput and a larger number of potential users. Except for this setting, together with making full use of available memory, out of the box performance for the OLAP Perf workload should provide results similar to what is reported here. For a given number of query users with zero think time, the main measured metrics are the average query response time, the median query response time, and the query throughput. A derived metric is the maximum number of users the system can support achieving the measured response time assuming some non-zero think time. The calculation of the maximum number of users follows from the well-known response-time law N = (rt + tt) * tp where rt is the average response time, tt is the think time and tp is the measured throughput. Setting tt to 60 seconds, rt to 0.85 seconds and tp to 119.44 queries/sec (430,000 queries/hour), the above formula shows that the T4-4 server will support 7,300 concurrent users with a think time of 60 seconds and an average response time of 0.85 seconds. For more information see chapter 3 from the book "Quantitative System Performance" cited below. -- See Also Quantitative System Performance Computer System Analysis Using Queueing Network Models Edward D. Lazowska, John Zahorjan, G. Scott Graham, Kenneth C. Sevcik external local Oracle Database 11g – Oracle OLAP oracle.com OTN SPARC T4-4 Server oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 11/2/2012.

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• Scripting Part 1

  - by rbishop

  Dynamic Scripting is a large topic, so let me get a couple of things out of the way first. If you aren't familiar with JavaScript, I can suggest CodeAcademy's JavaScript series. There are also many other websites and books that cover JavaScript from every possible angle.The second thing we need to deal with is JavaScript as a programming language versus a JavaScript environment running in a web browser. Many books, tutorials, and websites completely blur these two together but they are in fact completely separate. What does this really mean in relation to DRM? Since DRM isn't a web browser, there are no document, window, history, screen, or location objects. There are no events like mousedown or click. Trying to call alert('hello!') in DRM will just cause an error. Those concepts are all related to an HTML document (web page) and are part of the Browser Object Model or Document Object Model. DRM has its own object model that exposes DRM-related objects. In practice, feel free to use those sorts of tutorials or practice within your browser; Many of the concepts are directly translatable to writing scripts in DRM. Just don't try to call document.getElementById in your property definition!I think learning by example tends to work the best, so let's try getting a list of all the unique property values for a given node and its children. var uniqueValues = {}; var childEnumerator = node.GetChildEnumerator(); while(childEnumerator.MoveNext()) { var propValue = childEnumerator.GetCurrent().PropValue("Custom.testpropstr1"); print(propValue); if(propValue != null && propValue != '' && !uniqueValues[propValue]) uniqueValues[propValue] = true; } var result = ''; for(var value in uniqueValues){ result += "Found value " + value + ","; } return result;  Now lets break this down piece by piece. var uniqueValues = {}; This declares a variable and initializes it as a new empty Object. You could also have written var uniqueValues = new Object(); Why use an object here? JavaScript objects can also function as a list of keys and we'll use that later to store each property value as a key on the object. var childEnumerator = node.GetChildEnumerator(); while(childEnumerator.MoveNext()) { This gets an enumerator for the node's children. The enumerator allows us to loop through the children one by one. If we wanted to get a filtered list of children, we would instead use ChildrenWith(). When we reach the end of the child list, the enumerator will return false for MoveNext() and that will stop the loop. var propValue = childEnumerator.GetCurrent().PropValue("Custom.testpropstr1"); print(propValue); if(propValue != null && propValue != '' && !uniqueValues[propValue]) uniqueValues[propValue] = true; } This gets the node the enumerator is currently pointing at, then calls PropValue() on it to get the value of a property. We then make sure the prop value isn't null or the empty string, then we make sure the value doesn't already exist as a key. Assuming it doesn't we add it as a key with a value (true in this case because it makes checking for an existing value faster when the value exists). A quick word on the print() function. When viewing the prop grid, running an export, or performing normal DRM operations it does nothing. If you have a lot of print() calls with complicated arguments it can slow your script down slightly, but otherwise has no effect. But when using the script editor, all the output of print() will be shown in the Warnings area. This gives you an extremely useful debugging tool to see what exactly a script is doing. var result = ''; for(var value in uniqueValues){ result += "Found value " + value + ","; } return result; Now we build a string by looping through all the keys in uniqueValues and adding that value to our string. The last step is to simply return the result. Hopefully this small example demonstrates some of the core Dynamic Scripting concepts. Next time, we can try checking for node references in other hierarchies to see if they are using duplicate property values.

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• Automating custom software installation in a zone

  - by mgerdts

  In Solaris 11, the internals of zone installation are quite different than they were in Solaris 10.  This difference allows the administrator far greater control of what software is installed in a zone.  The rules in Solaris 10 are simple and inflexible: if it is installed in the global zone and is not specifically excluded by package metadata from being installed in a zone, it is installed in the zone.  In Solaris 11, the rules are still simple, but are much more flexible:  the packages you tell it to install and the packages on which they depend will be installed. So, where does the default list of packages come from?  From the AI (auto installer) manifest, of course.  The default AI manifest is /usr/share/auto_install/manifest/zone_default.xml.  Within that file you will find:             <software_data action="install">                 <name>pkg:/group/system/solaris-small-server</name>             </software_data> So, the default installation will install pkg:/group/system/solaris-small-server.  Cool.  What is that?  You can figure out what is in the package by looking for it in the repository with your web browser (click the manifest link), or use pkg(1).  In this case, it is a group package (pkg:/group/), so we know that it just has a bunch of dependencies to name the packages that really wants installed. $ pkg contents -t depend -o fmri -s fmri -r solaris-small-server FMRI compress/bzip2 compress/gzip compress/p7zip ... terminal/luit terminal/resize text/doctools text/doctools/ja text/less text/spelling-utilities web/wget If you would like to see the entire manifest from the command line, use pkg contents -r -m solaris-small-server. Let's suppose that you want to install a zone that also has mercurial and a full-fledged installation of vim rather than just the minimal vim-core that is part of solaris-small-server.  That's pretty easy. First, copy the default AI manifest somewhere where you will edit it and make it writable. # cp /usr/share/auto_install/manifest/zone_default.xml ~/myzone-ai.xml # chmod 644 ~/myzone-ai.xml Next, edit the file, changing the software_data section as follows:             <software_data action="install">                 <name>pkg:/group/system/solaris-small-server</name>                 <name>pkg:/developer/versioning/mercurial</name>                <name>pkg:/editor/vim</name>             </software_data> To figure out  the names of the packages, either search the repository using your browser, or use a command like pkg search hg. Now we are all ready to install the zone.  If it has not yet been configured, that must be done as well. # zonecfg -z myzone 'create; set zonepath=/zones/myzone' # zoneadm -z myzone install -m ~/myzone-ai.xml A ZFS file system has been created for this zone. Progress being logged to /var/log/zones/zoneadm.20111113T004303Z.myzone.install Image: Preparing at /zones/myzone/root. Install Log: /system/volatile/install.15496/install_log AI Manifest: /tmp/manifest.xml.XfaWpE SC Profile: /usr/share/auto_install/sc_profiles/enable_sci.xml Zonename: myzone Installation: Starting ... Creating IPS image Installing packages from: solaris origin: http://localhost:1008/solaris/54453f3545de891d4daa841ddb3c844fe8804f55/ DOWNLOAD PKGS FILES XFER (MB) Completed 169/169 34047/34047 185.6/185.6 PHASE ACTIONS Install Phase 46498/46498 PHASE ITEMS Package State Update Phase 169/169 Image State Update Phase 2/2 Installation: Succeeded Note: Man pages can be obtained by installing pkg:/system/manual done. Done: Installation completed in 531.813 seconds. Next Steps: Boot the zone, then log into the zone console (zlogin -C) to complete the configuration process. Log saved in non-global zone as /zones/myzone/root/var/log/zones/zoneadm.20111113T004303Z.myzone.install Now, for a few things that I've seen people trip over: Ignore that bit about man pages - it's wrong.  Man pages are already installed so long as the right facet is set properly.  And that's a topic for another blog entry. If you boot the zone then just use zlogin myzone, you will see that services you care about haven't started and that svc:/milestone/config:default is starting.  That is because you have not yet logged into the console with zlogin -C myzone. If the zone has been booted for more than a very short while when you first connect to the zone console, it will seem like the console is hung.  That's not really the case - hit ^L (control-L) to refresh the sysconfig(1M) screen that is prompting you for information.

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• What's going on with my wireless?

  - by Mark Scott

  The WiFi on my Acer laptop (it's a 3810TZ, with Intel Corporation Centrino Wireless-N 1000) works flawlessly on Ubuntu 11.04. On 11.10, it's continually up and down, and it fills the system log with messages such as those below. What is going on? It seems to be unable to decide which regulatory domain it's in. Despite the system configuration being quite clearly set to UK it persists in configuring itself as though it was opeating in Taiwan! Nov 22 15:34:37 MES3810 wpa_supplicant[1053]: WPA: 4-Way Handshake failed - pre-shared key may be incorrect Nov 22 15:34:37 MES3810 wpa_supplicant[1053]: CTRL-EVENT-DISCONNECTED bssid=00:50:7f:72:bf:b0 reason=15 Nov 22 15:34:37 MES3810 wpa_supplicant[1053]: CTRL-EVENT-DISCONNECTED bssid=00:00:00:00:00:00 reason=3 Nov 22 15:34:37 MES3810 kernel: [18239.240355] cfg80211: All devices are disconnected, going to restore regulatory settings Nov 22 15:34:37 MES3810 kernel: [18239.240362] cfg80211: Restoring regulatory settings Nov 22 15:34:37 MES3810 kernel: [18239.240368] cfg80211: Calling CRDA to update world regulatory domain Nov 22 15:34:37 MES3810 kernel: [18239.240408] wlan0: deauthenticating from 00:50:7f:72:bf:b0 by local choice (reason=3) Nov 22 15:34:37 MES3810 NetworkManager[875]: (wlan0): supplicant interface state: 4-way handshake - disconnected Nov 22 15:34:37 MES3810 kernel: [18239.246556] cfg80211: Ignoring regulatory request Set by core since the driver uses its own custom regulatory domain Nov 22 15:34:37 MES3810 kernel: [18239.246563] cfg80211: World regulatory domain updated: Nov 22 15:34:37 MES3810 kernel: [18239.246567] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp) Nov 22 15:34:37 MES3810 kernel: [18239.246572] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.246577] cfg80211: (2457000 KHz - 2482000 KHz @ 20000 KHz), (300 mBi, 2000 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.246582] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.246587] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.246592] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm) Nov 22 15:34:37 MES3810 NetworkManager[875]: (wlan0): supplicant interface state: disconnected - scanning Nov 22 15:34:37 MES3810 wpa_supplicant[1053]: Trying to authenticate with 00:50:7f:72:bf:b0 (SSID='PoplarHouse' freq=2412 MHz) Nov 22 15:34:37 MES3810 NetworkManager[875]: (wlan0): supplicant interface state: scanning - authenticating Nov 22 15:34:37 MES3810 kernel: [18239.509877] wlan0: authenticate with 00:50:7f:72:bf:b0 (try 1) Nov 22 15:34:37 MES3810 wpa_supplicant[1053]: Trying to associate with 00:50:7f:72:bf:b0 (SSID='PoplarHouse' freq=2412 MHz) Nov 22 15:34:37 MES3810 kernel: [18239.512276] wlan0: authenticated Nov 22 15:34:37 MES3810 kernel: [18239.512615] wlan0: associate with 00:50:7f:72:bf:b0 (try 1) Nov 22 15:34:37 MES3810 NetworkManager[875]: (wlan0): supplicant interface state: authenticating - associating Nov 22 15:34:37 MES3810 kernel: [18239.516508] wlan0: RX ReassocResp from 00:50:7f:72:bf:b0 (capab=0x431 status=0 aid=1) Nov 22 15:34:37 MES3810 kernel: [18239.516514] wlan0: associated Nov 22 15:34:37 MES3810 wpa_supplicant[1053]: Associated with 00:50:7f:72:bf:b0 Nov 22 15:34:37 MES3810 kernel: [18239.529097] cfg80211: Calling CRDA for country: TW Nov 22 15:34:37 MES3810 NetworkManager[875]: (wlan0): supplicant interface state: associating - associated Nov 22 15:34:37 MES3810 kernel: [18239.535680] cfg80211: Updating information on frequency 2412 MHz for a 20 MHz width channel with regulatory rule: Nov 22 15:34:37 MES3810 kernel: [18239.535688] cfg80211: 2402000 KHz - 2472000 KHz @ KHz), (300 mBi, 2700 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.535692] cfg80211: Updating information on frequency 2417 MHz for a 20 MHz width channel with regulatory rule: Nov 22 15:34:37 MES3810 kernel: [18239.535697] cfg80211: 2402000 KHz - 2472000 KHz @ KHz), (300 mBi, 2700 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.535702] cfg80211: Updating information on frequency 2422 MHz for a 20 MHz width channel with regulatory rule: Nov 22 15:34:37 MES3810 kernel: [18239.535707] cfg80211: 2402000 KHz - 2472000 KHz @ KHz), (300 mBi, 2700 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.535711] cfg80211: Updating information on frequency 2427 MHz for a 20 MHz width channel with regulatory rule: Nov 22 15:34:37 MES3810 kernel: [18239.535716] cfg80211: 2402000 KHz - 2472000 KHz @ KHz), (300 mBi, 2700 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.535720] cfg80211: Updating information on frequency 2432 MHz for a 20 MHz width channel with regulatory rule: Nov 22 15:34:37 MES3810 kernel: [18239.535725] cfg80211: 2402000 KHz - 2472000 KHz @ KHz), (300 mBi, 2700 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.535730] cfg80211: Updating information on frequency 2437 MHz for a 20 MHz width channel with regulatory rule: Nov 22 15:34:37 MES3810 kernel: [18239.535735] cfg80211: 2402000 KHz - 2472000 KHz @ KHz), (300 mBi, 2700 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.535739] cfg80211: Updating information on frequency 2442 MHz for a 20 MHz width channel with regulatory rule: Nov 22 15:34:37 MES3810 kernel: [18239.535744] cfg80211: 2402000 KHz - 2472000 KHz @ KHz), (300 mBi, 2700 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.535748] cfg80211: Updating information on frequency 2447 MHz for a 20 MHz width channel with regulatory rule: Nov 22 15:34:37 MES3810 kernel: [18239.535753] cfg80211: 2402000 KHz - 2472000 KHz @ KHz), (300 mBi, 2700 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.535757] cfg80211: Updating information on frequency 2452 MHz for a 20 MHz width channel with regulatory rule: Nov 22 15:34:37 MES3810 kernel: [18239.535763] cfg80211: 2402000 KHz - 2472000 KHz @ KHz), (300 mBi, 2700 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.535767] cfg80211: Updating information on frequency 2457 MHz for a 20 MHz width channel with regulatory rule: Nov 22 15:34:37 MES3810 kernel: [18239.535772] cfg80211: 2402000 KHz - 2472000 KHz @ KHz), (300 mBi, 2700 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.535777] cfg80211: Updating information on frequency 2462 MHz for a 20 MHz width channel with regulatory rule: Nov 22 15:34:37 MES3810 kernel: [18239.535782] cfg80211: 2402000 KHz - 2472000 KHz @ KHz), (300 mBi, 2700 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.535786] cfg80211: Disabling freq 2467 MHz Nov 22 15:34:37 MES3810 kernel: [18239.535789] cfg80211: Disabling freq 2472 MHz Nov 22 15:34:37 MES3810 kernel: [18239.535794] cfg80211: Regulatory domain changed to country: TW Nov 22 15:34:37 MES3810 kernel: [18239.535797] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp) Nov 22 15:34:37 MES3810 kernel: [18239.535802] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2700 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.535807] cfg80211: (5270000 KHz - 5330000 KHz @ 40000 KHz), (300 mBi, 1700 mBm) Nov 22 15:34:37 MES3810 kernel: [18239.535812] cfg80211: (5735000 KHz - 5815000 KHz @ 40000 KHz), (300 mBi, 3000 mBm) Nov 22 15:34:38 MES3810 NetworkManager[875]: (wlan0): supplicant interface state: associated - 4-way handshake Any ideas?

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• Why Is Vertical Resolution Monitor Resolution so Often a Multiple of 360?

  - by Jason Fitzpatrick

  Stare at a list of monitor resolutions long enough and you might notice a pattern: many of the vertical resolutions, especially those of gaming or multimedia displays, are multiples of 360 (720, 1080, 1440, etc.) But why exactly is this the case? Is it arbitrary or is there something more at work? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Trojandestroy recently noticed something about his display interface and needs answers: YouTube recently added 1440p functionality, and for the first time I realized that all (most?) vertical resolutions are multiples of 360. Is this just because the smallest common resolution is 480×360, and it’s convenient to use multiples? (Not doubting that multiples are convenient.) And/or was that the first viewable/conveniently sized resolution, so hardware (TVs, monitors, etc) grew with 360 in mind? Taking it further, why not have a square resolution? Or something else unusual? (Assuming it’s usual enough that it’s viewable). Is it merely a pleasing-the-eye situation? So why have the display be a multiple of 360? The Answer SuperUser contributor User26129 offers us not just an answer as to why the numerical pattern exists but a history of screen design in the process: Alright, there are a couple of questions and a lot of factors here. Resolutions are a really interesting field of psychooptics meeting marketing. First of all, why are the vertical resolutions on youtube multiples of 360. This is of course just arbitrary, there is no real reason this is the case. The reason is that resolution here is not the limiting factor for Youtube videos – bandwidth is. Youtube has to re-encode every video that is uploaded a couple of times, and tries to use as little re-encoding formats/bitrates/resolutions as possible to cover all the different use cases. For low-res mobile devices they have 360×240, for higher res mobile there’s 480p, and for the computer crowd there is 360p for 2xISDN/multiuser landlines, 720p for DSL and 1080p for higher speed internet. For a while there were some other codecs than h.264, but these are slowly being phased out with h.264 having essentially ‘won’ the format war and all computers being outfitted with hardware codecs for this. Now, there is some interesting psychooptics going on as well. As I said: resolution isn’t everything. 720p with really strong compression can and will look worse than 240p at a very high bitrate. But on the other side of the spectrum: throwing more bits at a certain resolution doesn’t magically make it better beyond some point. There is an optimum here, which of course depends on both resolution and codec. In general: the optimal bitrate is actually proportional to the resolution. So the next question is: what kind of resolution steps make sense? Apparently, people need about a 2x increase in resolution to really see (and prefer) a marked difference. Anything less than that and many people will simply not bother with the higher bitrates, they’d rather use their bandwidth for other stuff. This has been researched quite a long time ago and is the big reason why we went from 720×576 (415kpix) to 1280×720 (922kpix), and then again from 1280×720 to 1920×1080 (2MP). Stuff in between is not a viable optimization target. And again, 1440P is about 3.7MP, another ~2x increase over HD. You will see a difference there. 4K is the next step after that. Next up is that magical number of 360 vertical pixels. Actually, the magic number is 120 or 128. All resolutions are some kind of multiple of 120 pixels nowadays, back in the day they used to be multiples of 128. This is something that just grew out of LCD panel industry. LCD panels use what are called line drivers, little chips that sit on the sides of your LCD screen that control how bright each subpixel is. Because historically, for reasons I don’t really know for sure, probably memory constraints, these multiple-of-128 or multiple-of-120 resolutions already existed, the industry standard line drivers became drivers with 360 line outputs (1 per subpixel). If you would tear down your 1920×1080 screen, I would be putting money on there being 16 line drivers on the top/bottom and 9 on one of the sides. Oh hey, that’s 16:9. Guess how obvious that resolution choice was back when 16:9 was ‘invented’. Then there’s the issue of aspect ratio. This is really a completely different field of psychology, but it boils down to: historically, people have believed and measured that we have a sort of wide-screen view of the world. Naturally, people believed that the most natural representation of data on a screen would be in a wide-screen view, and this is where the great anamorphic revolution of the ’60s came from when films were shot in ever wider aspect ratios. Since then, this kind of knowledge has been refined and mostly debunked. Yes, we do have a wide-angle view, but the area where we can actually see sharply – the center of our vision – is fairly round. Slightly elliptical and squashed, but not really more than about 4:3 or 3:2. So for detailed viewing, for instance for reading text on a screen, you can utilize most of your detail vision by employing an almost-square screen, a bit like the screens up to the mid-2000s. However, again this is not how marketing took it. Computers in ye olden days were used mostly for productivity and detailed work, but as they commoditized and as the computer as media consumption device evolved, people didn’t necessarily use their computer for work most of the time. They used it to watch media content: movies, television series and photos. And for that kind of viewing, you get the most ‘immersion factor’ if the screen fills as much of your vision (including your peripheral vision) as possible. Which means widescreen. But there’s more marketing still. When detail work was still an important factor, people cared about resolution. As many pixels as possible on the screen. SGI was selling almost-4K CRTs! The most optimal way to get the maximum amount of pixels out of a glass substrate is to cut it as square as possible. 1:1 or 4:3 screens have the most pixels per diagonal inch. But with displays becoming more consumery, inch-size became more important, not amount of pixels. And this is a completely different optimization target. To get the most diagonal inches out of a substrate, you want to make the screen as wide as possible. First we got 16:10, then 16:9 and there have been moderately successful panel manufacturers making 22:9 and 2:1 screens (like Philips). Even though pixel density and absolute resolution went down for a couple of years, inch-sizes went up and that’s what sold. Why buy a 19″ 1280×1024 when you can buy a 21″ 1366×768? Eh… I think that about covers all the major aspects here. There’s more of course; bandwidth limits of HDMI, DVI, DP and of course VGA played a role, and if you go back to the pre-2000s, graphics memory, in-computer bandwdith and simply the limits of commercially available RAMDACs played an important role. But for today’s considerations, this is about all you need to know. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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• Xobni Plus for Outlook [Review]

  - by The Geek

  Overview Xobni Plus is an addin that will bring a sidebar to Outlook which allows you to search through your inbox and contacts a lot easier. It provides the ability to search and keep track of your favorite social networks. Searching with Xobni is a lot more powerful than the default search feature in Outlook. It let’s you drill down your searches to conversations, email, links, and attachments. It now supports Outlook 2010 both 32 & 64-bit versions. Installation & Setup Installation is easy following the wizard. After completing the wizard you can tell you’re friends on Facebook and Twitter that you are now using it. You can also decide to join their Product Improvement Program if you want. After installation when you open Outlook, Xobni appears as a sidebar on the right side. Don’t worry about it always being in the way, as you can hide it if you need more room for other Outlook functions. After Xobni free is installed, you can upgrade to the Plus version at any time. A new window will open up and you can use your Credit Card, PayPal, or redeem a code if you have one. Features & Use Where to begin with the amount of features available in Xobni Plus? It really has an amazing amount of cool features. Of course you’ll have all of the features of the Free Version which we previously covered…and a lot more. After Xobni is installed you’ll notice a section for it on the Ribbon. From here you can search Xobni, show or hide the Sidebar, and change other options. It allows you to easily keep up with various social networks like Facebook, Twitter, and LinkedIn… Check out email analytics and contact ranks. Click on the Files Exchanged tab to search for specific attachments. Quickly search links exchanged with your contacts. Hover over a link to get a preview of what it entails. It gives you the ability to index all of your Yahoo mail as well, without the need for purchasing Yahoo Plus! Then your Yahoo messages appear in the Xobni sidebar. When you select a contact you can see related messages from you Yahoo account. Easily index all of your mail…including Yahoo mail for better organization and faster search results. There are several options you can select to change the way Xobni works. From setting up your Yahoo email, Indexing options, and much more. Additional Features of Xobni Plus Advanced Search Capabilities – Filter results, Boolean & Phrase Search, Ability to search Appointments & Tasks, Advanced Search Builder Search unlimited PST data files Xobni contacts in the compose screen Find links exchanged with your contacts View calendar appointments One year premium tech support No Ads! Performance We ran Xobni Plus on Outlook 2010 32-bit on a Dual-Core AMD Athlon system with 4GB of RAM and found it to run quite smoothly. However, we did notice it would sometimes slow down launching Outlook, especially if other apps are running at the same time. Product Support When you buy a license for Xobni Plus you get a full year of premium tech support. They provide a Questions and Answers page on their site where you can run a search query and answers appear instantly. You can contact support directly as a Plus member through their web form and they advise the turn around time is 2 business days. However, when we tested it, we received a response within 24 hours. They also provide FAQ, Community forum, and you can download the Owners Manual in PDF format from the support page. Conclusion Xobni Plus is a very powerful addin for Outlook and includes a lot more features that we didn’t cover in this review. You can download Xobni free edition which includes an 8 day free trial of the Plus version. This provides a good way to start getting familiar with it. Then upgrade to Xobni Plus at any time for $29.95. Once you get started, you’ll find the sidebar is nicely laid out and intuitive to use. If you live out of Outlook during the day, Xobni Plus is a great addition for fast and powerful searches. It provides an easy way to keep all of your contacts and messages well organized and easy to find. Xobni Plus works with XP, Vista, and Windows 7 (32 & 64-bit editions) Outlook 2003, 2007 and both 32 & 64-bit editions of Outlook 2010. Download Xobni Plus Download Xobni Free Edition Rating Installation: 8 Ease of Use: 8 Features: 9 Performance: 8 Product Support: 8 Similar Articles Productive Geek Tips Xobni Free Powers Up Outlook’s Search and ContactsCreate an Email Template in Outlook 2003Add Social Elements to Your Gmail Contacts with RapportiveChange Outlook Startup FolderClear Outlook Searches and MRU (Most Recently Used) Lists TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 10 Superb Firefox Wallpapers OpenDNS Guide Google TV The iPod Revolution Ultimate Boot CD can help when disaster strikes Windows Firewall with Advanced Security – How To Guides

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• Conducting Effective Web Meetings

  - by BuckWoody

  There are several forms of corporate communication. From immediate, rich communications like phones and IM messaging to historical transactions like e-mail, there are a lot of ways to get information to one or more people. From time to time, it's even useful to have a meeting. (This is where a witty picture of a guy sleeping in a meeting goes. I won't bother actually putting one here; you're already envisioning it in your mind) Most meetings are pointless, and a complete waste of time. This is the fault, completely and solely, of the organizer. It's because he or she hasn't thought things through enough to think about alternate forms of information passing. Here's the criteria for a good meeting - whether in-person or over the web: 100% of the content of a meeting should require the participation of 100% of the attendees for 100% of the time It doesn't get any simpler than that. If it doesn't meet that criteria, then don't invite that person to that meeting. If you're just conveying information and no one has the need for immediate interaction with that information (like telling you something that modifies the message), then send an e-mail. If you're a manager, and you need to get status from lots of people, pick up the phone.If you need a quick answer, use IM. I once had a high-level manager that called frequent meetings. His real need was status updates on various processes, so 50 of us would sit in a room while he asked each one of us questions. He believed this larger meeting helped us "cross pollinate ideas". In fact, it was a complete waste of time for most everyone, except in the one or two moments that they interacted with him. So I wrote some code for a Palm Pilot (which was a kind of SmartPhone but with no phone and no real graphics, but this was in the days when we had just discovered fire and the wheel, although the order of those things is still in debate) that took an average of the salaries of the people in the room (I guessed at it) and ran a timer which multiplied the number of people against the salaries. I left that running in plain sight for him, and when he asked about it, I explained how much the meetings were really costing the company. We had far fewer meetings after. Meetings are now web-enabled. I believe that's largely a good thing, since it saves on travel time and allows more people to participate, but I think the rule above still holds. And in fact, there are some other rules that you should follow to have a great meeting - and fewer of them. Be Clear About the Goal This is important in any meeting, but all of us have probably gotten an invite with a web link and an ambiguous title. Then you get to the meeting, and it's a 500-level deep-dive on something everyone expects you to know. This is unfair to the "expert" and to the participants. I always tell people that invite me to a meeting that I will be as detailed as I can - but the more detail they can tell me about the questions, the more detailed I can be in my responses. Granted, there are times when you don't know what you don't know, but the more you can say about the topic the better. There's another point here - and it's that you should have a clearly defined "win" for the meeting. When the meeting is over, and everyone goes back to work, what were you expecting them to do with the information? Have that clearly defined in your head, and in the meeting invite. Understand the Technology There are several web-meeting clients out there. I use them all, since I meet with clients all over the world. They all work differently - so I take a few moments and read up on the different clients and find out how I can use the tools properly. I do this with the technology I use for everything else, and it's important to understand it if the meeting is to be a success. If you're running the meeting, know the tools. I don't care if you like the tools or not, learn them anyway. Don't waste everyone else's time just because you're too bitter/snarky/lazy to spend a few minutes reading. Check your phone or mic. Check your video size. Install (and learn to use)  ZoomIT (http://technet.microsoft.com/en-us/sysinternals/bb897434.aspx). Format your slides or screen or output correctly. Learn to use the voting features of the meeting software, and especially it's whiteboard features. Figure out how multiple monitors work. Try a quick meeting with someone to test all this. Do this *before* you invite lots of other people to your meeting.   Use a WebCam I'm not a pretty man. I have a face fit for radio. But after attending a meeting with clients where one Microsoft person used a webcam and another did not, I'm convinced that people pay more attention when a face is involved. There are tons of studies around this, or you can take my word for it, but toss a shirt on over those pajamas and turn the webcam on. Set Up Early Whether you're attending or leading the meeting, don't wait to sign on to the meeting at the time when it starts. I can almost plan that a 10:00 meeting will actually start at 10:10 because the participants/leader is just now installing the web client for the meeting at 10:00. Sign on early, go on mute, and then wait for everyone to arrive. Mute When Not Talking No one wants to hear your screaming offspring / yappy dog / other cubicle conversations / car wind noise (are you driving in a desert storm or something?) while the person leading the meeting is trying to talk. I use the Lync software from Microsoft for my meetings, and I mute everyone by default, and then tell them to un-mute to talk to the group. Share Collateral If you have a PowerPoint deck, mail it out in case you have a tech failure. If you have a document, share it as an attachment to the meeting. Don't make people ask you for the information - that's why you're there to begin with. Even better, send it out early. "But", you say, "then no one will come to the meeting if they have the deck first!" Uhm, then don't have a meeting. Send out the deck and a quick e-mail and let everyone get on with their productive day. Set Actions At the Meeting A meeting should have some sort of outcome (see point one). That means there are actions to take, a follow up, or some deliverable. Otherwise, it's an e-mail. At the meeting, decide who will do what, when things are needed, and so on. And avoid, if at all possible, setting up another meeting, unless absolutely necessary. So there you have it. Whether it's on-premises or on the web, meetings are a necessary evil, and should be treated that way. Like politicians, you should have as few of them as are necessary to keep the roads paved and public libraries open.

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• .NET development on a Retina MacBook Pro with Windows 8

  - by Jeff

  I remember sitting in Building 5 at Microsoft with some of my coworkers, when one of them came in with a shiny new 11” MacBook Air. It was nearly two years ago, and we found it pretty odd that the OEM’s building Windows machines sucked at industrial design in a way that defied logic. While Dell and HP were in a race to the bottom building commodity crap, Apple was staying out of the low-end market completely, and focusing on better design. In the process, they managed to build machines people actually wanted, and maintain an insanely high margin in the process. I stopped buying the commodity crap and custom builds in 2006, when Apple went Intel. As a .NET guy, I was still in it for Microsoft’s stack of development tools, which I found awesome, but had back to back crappy laptops from HP and Dell. After that original 15” MacBook Pro, I also had a Mac Pro tower (that I sold after three years for $1,500!), a 27” iMac, and my favorite, a 17” MacBook Pro (the unibody style) with an SSD added from OWC. The 17” was a little much to carry around because it was heavy, but it sure was nice getting as much as eight hours of battery life, and the screen was amazing. When the rumors started about a 15” model with a “retina” screen inspired by the Air, I made up my mind I wanted one, and ordered it the day it came out. I sold my 17”, after three years, for $750 to a friend who is really enjoying it. I got the base model with the upgrade to 16 gigs of RAM. It feels solid for being so thin, and if you’ve used the third generation iPad or the newer iPhone, you’ll be just as thrilled with the screen resolution. I’m typically getting just over six hours of battery life while running a VM, but Parallels 8 allegedly makes some power improvements, so we’ll see what happens. (It was just released today.) The nice thing about VM’s are that you can run more than one at a time. Primarily I run the Windows 8 VM with four cores (the laptop is quad-core, but has 8 logical cores due to hyperthreading or whatever Intel calls it) and 8 gigs of RAM. I also have a Windows Server 2008 R2 VM I spin up when I need to test stuff in a “real” server environment, and I give it two cores and 4 gigs of RAM. The Windows 8 VM spins up in about 8 seconds. Visual Studio 2012 takes a few more seconds, but count part of that as the “ReSharper tax” as it does its startup magic. The real beauty, the thing I looked most forward to, is that beautifully crisp C# text. Consolas has never looked as good as it does at 10pt. as it does on this display. You know how it looks great at 80pt. when conference speakers demo stuff on a projector? Think that sharpness, only tiny. It’s just gorgeous. Beyond that, everything is just so responsive and fast. Builds of large projects happen in seconds, hundreds of unit tests run in seconds… you just don’t spend a lot of time waiting for stuff. It’s kind of painful to go back to my 27” iMac (which would be better if I put an SSD in it before its third birthday). Are there negatives? A few minor issues, yes. As is the case with OS X, not everything scales right. You’ll see some weirdness at times with splash screens and icons and such. Chrome’s text rendering (in Windows) is apparently not aware of how to deal with higher DPI’s, so text is fuzzy (the OS X version is super sharp, however). You’ll also have to do some fiddling with keyboard settings to use the Windows 8 keyboard shortcuts. Overall, it’s as close to a no-compromise development experience as I’ve ever had. I’m not even going to bother with Boot Camp because the VM route already exceeds my expectations. You definitely get what you pay for. If this one also lasts three years and I can turn around and sell it, it’s worth it for something I use every day.

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• Educause Top-Ten IT Issues - the most change in a decade or more

  - by user739873

  The Education IT Issue Panel has released the 2012 top-ten issues facing higher education IT leadership, and instead of the customary reshuffling of the same deck, the issues reflect much of the tumult and dynamism facing higher education generally.  I find it interesting (and encouraging) that at the top of this year's list is "Updating IT Professionals' Skills and Roles to Accommodate Emerging Technologies and Changing IT Management and Service Delivery Models."  This reflects, in my view, the realization that higher education IT must change in order to fully realize the potential for transforming the institution, and therefore it's people must learn new skills, understand and accept new ways of solving problems, and not be tied down by past practices or institutional inertia. What follows in the remaining 9 top issues all speak, in some form or fashion, to the need for dramatic change, but not just in the areas of "funding IT" (code for cost containment or reduction), but rather the need to increase effectiveness and efficiency of the institution through the use of technology—leveraging the wave of BYOD (Bring Your Own Device) to the institution's advantage, rather than viewing it as a threat and a problem to be contained. Although it's #10 of 10, IT Governance (and establishment and implementation of the governance model throughout the institution) is key to effectively acting upon many of the preceding issues in this year's list.  In the majority of cases, technology exists to meet the needs and requirements to effectively address many of the challenges outlined in top-ten issues list. Which brings me to my next point. Although I try not to sound too much like an Oracle commercial in these (all too infrequent) blog posts, I can't help but point out how much confluence there is between several of the top issues this year and what my colleagues and I have been evangelizing for some time. Starting from the bottom of the list up: 1) I'm gratified that research and the IT challenges it presents has made the cut.  Big Data (or Large Data as it's phased in the report) is rapidly going to overwhelm much of what exists today even at our most prepared and well-equipped research universities.  Combine large data with the significantly more stringent requirements around data preservation, archiving, sharing, curation, etc. coming from granting agencies like NSF, and you have the brewing storm that could result in a lot of "one-off" solutions to a problem that could very well be addressed collectively and "at scale."   2) Transformative effects of IT – while I see more and more examples of this, there is still much more that can be achieved. My experience tells me that culture (as the report indicates or at least poses the question) gets in the way more than technology not being up to task.  We spend too much time on "context" and not "core," and get lost in the weeds on the journey to truly transforming the institution with technology. 3) Analytics as a key element in improving various institutional outcomes.  In our work around Student Success, we see predictive "academic" analytics as essential to getting in front of the Student Success issue, regardless of how an institution or collections of institutions defines success.  Analytics must be part of the fabric of the key academic enterprise applications, not a bolt-on.  We will spend a significant amount of time on this topic during our semi-annual Education Industry Strategy Council meeting in Washington, D.C. later this month. 4) Cloud strategy for the broad range of applications in the academic enterprise.  Some of the recent work by Casey Green at the Campus Computing Survey would seem to indicate that there is movement in this area but mostly in what has been termed "below the campus" application areas such as collaboration tools, recruiting, and alumni relations.  It's time to get serious about sourcing elements of mature applications like student information systems, HR, Finance, etc. leveraging a model other than traditional on-campus custom. I've only selected a few areas of the list to highlight, but the unifying theme here (and this is where I run the risk of sounding like an Oracle commercial) is that these lofty goals cry out for partners that can bring economies of scale to bear on the problems married with a deep understanding of the nuances unique to higher education.  In a recent piece in Educause Review on Student Information Systems, the author points out that "best of breed is back". Unfortunately I am compelled to point out that best of breed is a large part of the reason we have made as little progress as we have as an industry in advancing some of the causes outlined above.  Don't confuse "integrated" and "full stack" for vendor lock-in.  The best-of-breed market forces that Ron points to ensure that solutions have to be "integratable" or they don't survive in the marketplace. However, by leveraging the efficiencies afforded by adopting solutions that are pre-integrated (and possibly metered out as a service) allows us to shed unnecessary costs – as difficult as these decisions are to make and to drive throughout the organization. Cole

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• Maximize Performance and Availability with Oracle Data Integration

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Alert: Oracle is hosting the 12c Launch Webcast for Oracle Data Integration and Oracle Golden Gate on Tuesday, November 12 (tomorrow) to discuss the new capabilities in detail and share customer perspectives. Hear directly from customer experts and executives from SolarWorld Industries America, British Telecom and Rittman Mead and get your questions answered live by product experts. Register for this complimentary webcast today and join in the discussion tomorrow. Author: Irem Radzik, Senior Principal Product Director, Oracle Organizations that want to use IT as a strategic point of differentiation prefer Oracle’s complete application offering to drive better business performance and optimize their IT investments. These enterprise applications are in the center of business operations and they contain critical data that needs to be accessed continuously, as well as analyzed and acted upon in a timely manner. These systems also need to operate with high-performance and availability, which means analytical functions should not degrade applications performance, and even system maintenance and upgrades should not interrupt availability. Oracle’s data integration products, Oracle Data Integrator, Oracle GoldenGate, and Oracle Enterprise Data Quality, provide the core foundation for bringing data from various business-critical systems to gain a broader, unified view. As a more advance offering to 3rd party products, Oracle’s data integration products facilitate real-time reporting for Oracle Applications without impacting application performance, and provide ability to upgrade and maintain the system without taking downtime. Oracle GoldenGate is certified for Oracle Applications, including E-Business Suite, Siebel CRM, PeopleSoft, and JD Edwards, for moving transactional data in real-time to a dedicated operational reporting environment. This solution allows the app users to offload the resource-heavy queries to the reporting instance(s), reducing CPU utilization, improving OLTP performance, and extending the lifetime of existing IT assets. In addition, having a dedicated reporting instance with up-to-the-second transactional data allows optimizing the reporting environment and even decreasing costs as GoldenGate can move only the required data from expensive mainframe environments to cost-efficient open system platforms.  With real-time data replication capabilities GoldenGate is also certified to enable application upgrades and database/hardware/OS migration without impacting business operations. GoldenGate is certified for Siebel CRM, Communications Billing and Revenue Management and JD Edwards for supporting zero downtime upgrades to the latest app version. GoldenGate synchronizes a parallel, upgraded system with the old version in real time, thus enables continuous operations during the process. Oracle GoldenGate is also certified for minimal downtime database migrations for Oracle E-Business Suite and other key applications. GoldenGate’s solution also minimizes the risk by offering a failback option after the switchover to the new environment. Furthermore, Oracle GoldenGate’s bidirectional active-active data replication is certified for Oracle ATG Web Commerce to enable geographically load balancing and high availability for ATG customers. For enabling better business insight, Oracle Data Integration products power Oracle BI Applications with high performance bulk and real-time data integration. Oracle Data Integrator (ODI) is embedded in Oracle BI Applications version 11.1.1.7.1 and helps to integrate data end-to-end across the full BI Applications architecture, supporting capabilities such as data-lineage, which helps business users identify report-to-source capabilities. ODI is integrated with Oracle GoldenGate and provides Oracle BI Applications customers the option to use real-time transactional data in analytics, and do so non-intrusively. By using Oracle GoldenGate with the latest release of Oracle BI Applications, organizations not only leverage fresh data in analytics, but also eliminate the need for an ETL batch window and minimize the impact on OLTP systems. You can learn more about Oracle Data Integration products latest 12c version in our upcoming launch webcast and access the app-specific free resources in the new Data Integration for Oracle Applications Resource Center.

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• Developing Schema Compare for Oracle (Part 5): Query Snapshots

  - by Simon Cooper

  If you've emailed us about a bug you've encountered with the EAP or beta versions of Schema Compare for Oracle, we probably asked you to send us a query snapshot of your databases. Here, I explain what a query snapshot is, and how it helps us fix your bug. Problem 1: Debugging users' bug reports When we started the Schema Compare project, we knew we were going to get problems with users' databases - configurations we hadn't considered, features that weren't installed, unicode issues, wierd dependencies... With SQL Compare, users are generally happy to send us a database backup that we can restore using a single RESTORE DATABASE command on our test servers and immediately reproduce the problem. Oracle, on the other hand, would be a lot more tricky. As Oracle generally has a 1-to-1 mapping between instances and databases, any databases users sent would have to be restored to their own instance. Furthermore, the number of steps required to get a properly working database, and the size of most oracle databases, made it infeasible to ask every customer who came across a bug during our beta program to send us their databases. We also knew that there would be lots of issues with data security that would make it hard to get backups. So we needed an easier way to be able to debug customers issues and sort out what strange schema data Oracle was returning. Problem 2: Test execution time Another issue we knew we would have to solve was the execution time of the tests we would produce for the Schema Compare engine. Our initial prototype showed that querying the data dictionary for schema information was going to be slow (at least 15 seconds per database), and this is generally proportional to the size of the database. If you're running thousands of tests on the same databases, each one registering separate schemas, not only would the tests would take hours and hours to run, but the test servers would be hammered senseless. The solution To solve these, we needed to be able to populate the schema of a database without actually connecting to it. Well, the IDataReader interface is the primary way we read data from an Oracle server. The data dictionary queries we use return their data in terms of simple strings and numbers, which we then process and reconstruct into an object model, and the results of these queries are identical for identical schemas. So, we can record the raw results of the queries once, and then replay these results to construct the same object model as many times as required without needing to actually connect to the original database. This is what query snapshots do. They are binary files containing the raw unprocessed data we get back from the oracle server for all the queries we run on the data dictionary to get schema information. The core of the query snapshot generation takes the results of the IDataReader we get from running queries on Oracle, and passes the row data to a BinaryWriter that writes it straight to a file. The query snapshot can then be replayed to create the same object model; when the results of a specific query is needed by the population code, we can simply read the binary data stored in the file on disk and present it through an IDataReader wrapper. This is far faster than querying the server over the network, and allows us to run tests in a reasonable time. They also allow us to easily debug a customers problem; using a simple snapshot generation program, users can generate a query snapshot that could be sent along with a bug report that we can immediately replay on our machines to let us debug the issue, rather than having to obtain database backups and restore databases to test systems. There are also far fewer problems with data security; query snapshots only contain schema information, which is generally less sensitive than table data. Query snapshots implementation However, actually implementing such a feature did have a couple of 'gotchas' to it. My second blog post detailed the development of the dependencies algorithm we use to ensure we get all the dependencies in the database, and that algorithm uses data from both databases to find all the needed objects - what database you're comparing to affects what objects get populated from both databases. We get information on these additional objects using an appropriate WHERE clause on all the population queries. So, in order to accurately replay the results of querying the live database, the query snapshot needs to be a snapshot of a comparison of two databases, not just populating a single database. Furthermore, although the code population queries (eg querying all_tab_cols to get column information) can simply be passed straight from the IDataReader to the BinaryWriter, we need to hook into and run the live dependencies algorithm while we're creating the snapshot to ensure we get the same WHERE clauses, and the same query results, as if we were populating straight from a live system. We also need to store the results of the dependencies queries themselves, as the resulting dependency graph is stored within the OracleDatabase object that is produced, and is later used to help order actions in synchronization scripts. This is significantly helped by the dependencies algorithm being a deterministic algorithm - given the same input, it will always return the same output. Therefore, when we're replaying a query snapshot, and processing dependency information, we simply have to return the results of the queries in the order we got them from the live database, rather than trying to calculate the contents of all_dependencies on the fly. Query snapshots are a significant feature in Schema Compare that really helps us to debug problems with the tool, as well as making our testers happier. Although not really user-visible, they are very useful to the development team to help us fix bugs in the product much faster than we otherwise would be able to.

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• &lt;%: %&gt;, HtmlEncode, IHtmlString and MvcHtmlString

  - by Shaun

  One of my colleague and friend, Robin is playing and struggling with the ASP.NET MVC 2 on a project these days while I’m struggling with a annoying client. Since it’s his first time to use ASP.NET MVC he was meetings with a lot of problem and I was very happy to share my experience to him. Yesterday he asked me when he attempted to insert a <br /> element into his page he found that the page was rendered like this which is bad. He found his <br /> was shown as a part of the string rather than creating a new line. After checked a bit in his code I found that it’s because he utilized a new ASP.NET markup supported in .NET 4.0 – “<%: %>”. If you have been using ASP.NET MVC 1 or in .NET 3.5 world it would be very common that using <%= %> to show something on the page from the backend code. But when you do it you must ensure that the string that are going to be displayed should be Html-safe, which means all the Html markups must be encoded. Otherwise this might cause an XSS (cross-site scripting) problem. So that you’d better use the code like this below to display anything on the page. In .NET 4.0 Microsoft introduced a new markup to solve this problem which is <%: %>. It will encode the content automatically so that you will no need to check and verify your code manually for the XSS issue mentioned below. But this also means that it will encode all things, include the Html element you want to be rendered. So I changed his code like this and it worked well. After helped him solved this problem and finished a spreadsheet for my boring project I considered a bit more on the <%: %>. Since it will encode all thing why it renders correctly when we use “<%: Html.TextBox(“name”) %>” to show a text box? As you know the Html.TextBox will render a “<input name="name" id="name" type="text"/>” element on the page. If <%: %> will encode everything it should not display a text box. So I dig into the source code of the MVC and found some comments in the class MvcHtmlString. 1: // In ASP.NET 4, a new syntax <%: %> is being introduced in WebForms pages, where <%: expression %> is equivalent to 2: // <%= HttpUtility.HtmlEncode(expression) %>. The intent of this is to reduce common causes of XSS vulnerabilities 3: // in WebForms pages (WebForms views in the case of MVC). This involves the addition of an interface 4: // System.Web.IHtmlString and a static method overload System.Web.HttpUtility::HtmlEncode(object). The interface 5: // definition is roughly: 6: // public interface IHtmlString { 7: // string ToHtmlString(); 8: // } 9: // And the HtmlEncode(object) logic is roughly: 10: // - If the input argument is an IHtmlString, return argument.ToHtmlString(), 11: // - Otherwise, return HtmlEncode(Convert.ToString(argument)). 12: // 13: // Unfortunately this has the effect that calling <%: Html.SomeHelper() %> in an MVC application running on .NET 4 14: // will end up encoding output that is already HTML-safe. As a result, we're changing out HTML helpers to return 15: // MvcHtmlString where appropriate. <%= Html.SomeHelper() %> will continue to work in both .NET 3.5 and .NET 4, but 16: // changing the return types to MvcHtmlString has the added benefit that <%: Html.SomeHelper() %> will also work 17: // properly in .NET 4 rather than resulting in a double-encoded output. MVC developers in .NET 4 will then be able 18: // to use the <%: %> syntax almost everywhere instead of having to remember where to use <%= %> and where to use 19: // <%: %>. This should help developers craft more secure web applications by default. 20: // 21: // To create an MvcHtmlString, use the static Create() method instead of calling the protected constructor. The comment said the encoding rule of the <%: %> would be: If the type of the content is IHtmlString it will NOT encode since the IHtmlString indicates that it’s Html-safe. Otherwise it will use HtmlEncode to encode the content. If we check the return type of the Html.TextBox method we will find that it’s MvcHtmlString, which was implemented the IHtmlString interface dynamically. That is the reason why the “<input name="name" id="name" type="text"/>” was not encoded by <%: %>. So if we want to tell ASP.NET MVC, or I should say the ASP.NET runtime that the content is Html-safe and no need, or should not be encoded we can convert the content into IHtmlString. So another resolution would be like this. Also we can create an extension method as well for better developing experience. 1: using System; 2: using System.Collections.Generic; 3: using System.Linq; 4: using System.Web; 5: using System.Web.Mvc; 6:  7: namespace ShaunXu.Blogs.IHtmlStringIssue 8: { 9: public static class Helpers 10: { 11: public static MvcHtmlString IsHtmlSafe(this string content) 12: { 13: return MvcHtmlString.Create(content); 14: } 15: } 16: } Then the view would be like this. And the page rendered correctly.         Summary In this post I explained a bit about the new markup in .NET 4.0 – <%: %> and its usage. I also explained a bit about how to control the page content, whether it should be encoded or not. We can see the ASP.NET MVC gives us more points to control the web pages.   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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• Pace Layering Comes Alive

  - by Tanu Sood

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Rick Beers is Senior Director of Product Management for Oracle Fusion Middleware. Prior to joining Oracle, Rick held a variety of executive operational positions at Corning, Inc. and Bausch & Lomb. With a professional background that includes senior management positions in manufacturing, supply chain and information technology, Rick brings a unique set of experiences to cover the impact that technology can have on business models, processes and organizations. Rick hosts the IT Leaders Editorial on a monthly basis. By now, readers of this column are quite familiar with Oracle AppAdvantage, a unified framework of middleware technologies, infrastructure and applications utilizing a pace layered approach to enterprise systems platforms. 1. Standardize and Consolidate core Enterprise Applications by removing invasive customizations, costly workarounds and the complexity that multiple instances creates. 2. Move business specific processes and applications to the Differentiate Layer, thus creating greater business agility with process extensions and best of breed applications managed by cross- application process orchestration. 3. The Innovate Layer contains all the business capabilities required for engagement, collaboration and intuitive decision making. This is the layer where innovation will occur, as people engage one another in a secure yet open and informed way. 4. Simplify IT by minimizing complexity, improving performance and lowering cost with secure, reliable and managed systems across the entire Enterprise. But what hasn’t been discussed is the pace layered architecture that Oracle AppAdvantage adopts. What is it, what are its origins and why is it relevant to enterprise scale applications and technologies? It’s actually a fascinating tale that spans the past 20 years and a basic understanding of it provides a wonderful context to what is evolving as the future of enterprise systems platforms. It all begins in 1994 with a book by noted architect Stewart Brand, of ’Whole Earth Catalog’ fame. In his 1994 book How Buildings Learn, Brand popularized the term ‘Shearing Layers’, arguing that any building is actually a hierarchy of pieces, each of which inherently changes at different rates. In 1997 he produced a 6 part BBC Series adapted from the book, in which Part 6 focuses on Shearing Layers. In this segment Brand begins to introduce the concept of ‘pace’. Brand further refined this idea in his subsequent book, The Clock of the Long Now, which began to link the concept of Shearing Layers to computing and introduced the term ‘pace layering’, where he proposes that: “An imperative emerges: an adaptive [system] has to allow slippage between the differently-paced systems … otherwise the slow systems block the flow of the quick ones and the quick ones tear up the slow ones with their constant change. Embedding the systems together may look efficient at first but over time it is the opposite and destructive as well.” In 2000, IBM architects Ian Simmonds and David Ing published a paper entitled A Shearing Layers Approach to Information Systems Development, which applied the concept of Shearing Layers to systems design and development. It argued that at the time systems were still too rigid; that they constrained organizations by their inability to adapt to changes. The findings in the Conclusions section are particularly striking: “Our starting motivation was that enterprises need to become more adaptive, and that an aspect of doing that is having adaptable computer systems. The challenge is then to optimize information systems development for change (high maintenance) rather than stability (low maintenance). Our response is to make it explicit within software engineering the notion of shearing layers, and explore it as the principle that systems should be built to be adaptable in response to the qualitatively different rates of change to which they will be subjected. This allows us to separate functions that should legitimately change relatively slowly and at significant cost from that which should be changeable often, quickly and cheaply.” The problem at the time of course was that this vision of adaptable systems was simply not possible within the confines of 1st generation ERP, which were conceived, designed and developed for standardization and compliance. It wasn’t until the maturity of open, standards based integration, and the middleware innovation that followed, that pace layering became an achievable goal. And Oracle is leading the way. Oracle’s AppAdvantage framework makes pace layering come alive by taking a strategic vision 20 years in the making and transforming it to a reality. It allows enterprises to retain and even optimize their existing ERP systems, while wrapping around those ERP systems three layers of capabilities that inherently adapt as needed, at a pace that’s optimal for the enterprise.

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