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  • Do Not Optimize Without Measuring

    - by Alois Kraus
    Recently I had to do some performance work which included reading a lot of code. It is fascinating with what ideas people come up to solve a problem. Especially when there is no problem. When you look at other peoples code you will not be able to tell if it is well performing or not by reading it. You need to execute it with some sort of tracing or even better under a profiler. The first rule of the performance club is not to think and then to optimize but to measure, think and then optimize. The second rule is to do this do this in a loop to prevent slipping in bad things for too long into your code base. If you skip for some reason the measure step and optimize directly it is like changing the wave function in quantum mechanics. This has no observable effect in our world since it does represent only a probability distribution of all possible values. In quantum mechanics you need to let the wave function collapse to a single value. A collapsed wave function has therefore not many but one distinct value. This is what we physicists call a measurement. If you optimize your application without measuring it you are just changing the probability distribution of your potential performance values. Which performance your application actually has is still unknown. You only know that it will be within a specific range with a certain probability. As usual there are unlikely values within your distribution like a startup time of 20 minutes which should only happen once in 100 000 years. 100 000 years are a very short time when the first customer tries your heavily distributed networking application to run over a slow WIFI network… What is the point of this? Every programmer/architect has a mental performance model in his head. A model has always a set of explicit preconditions and a lot more implicit assumptions baked into it. When the model is good it will help you to think of good designs but it can also be the source of problems. In real world systems not all assumptions of your performance model (implicit or explicit) hold true any longer. The only way to connect your performance model and the real world is to measure it. In the WIFI example the model did assume a low latency high bandwidth LAN connection. If this assumption becomes wrong the system did have a drastic change in startup time. Lets look at a example. Lets assume we want to cache some expensive UI resource like fonts objects. For this undertaking we do create a Cache class with the UI themes we want to support. Since Fonts are expensive objects we do create it on demand the first time the theme is requested. A simple example of a Theme cache might look like this: using System; using System.Collections.Generic; using System.Drawing; struct Theme { public Color Color; public Font Font; } static class ThemeCache { static Dictionary<string, Theme> _Cache = new Dictionary<string, Theme> { {"Default", new Theme { Color = Color.AliceBlue }}, {"Theme12", new Theme { Color = Color.Aqua }}, }; public static Theme Get(string theme) { Theme cached = _Cache[theme]; if (cached.Font == null) { Console.WriteLine("Creating new font"); cached.Font = new Font("Arial", 8); } return cached; } } class Program { static void Main(string[] args) { Theme item = ThemeCache.Get("Theme12"); item = ThemeCache.Get("Theme12"); } } This cache does create font objects only once since on first retrieve of the Theme object the font is added to the Theme object. When we let the application run it should print “Creating new font” only once. Right? Wrong! The vigilant readers have spotted the issue already. The creator of this cache class wanted to get maximum performance. So he decided that the Theme object should be a value type (struct) to not put too much pressure on the garbage collector. The code Theme cached = _Cache[theme]; if (cached.Font == null) { Console.WriteLine("Creating new font"); cached.Font = new Font("Arial", 8); } does work with a copy of the value stored in the dictionary. This means we do mutate a copy of the Theme object and return it to our caller. But the original Theme object in the dictionary will have always null for the Font field! The solution is to change the declaration of struct Theme to class Theme or to update the theme object in the dictionary. Our cache as it is currently is actually a non caching cache. The funny thing was that I found out with a profiler by looking at which objects where finalized. I found way too many font objects to be finalized. After a bit debugging I found the allocation source for Font objects was this cache. Since this cache was there for years it means that the cache was never needed since I found no perf issue due to the creation of font objects. the cache was never profiled if it did bring any performance gain. to make the cache beneficial it needs to be accessed much more often. That was the story of the non caching cache. Next time I will write something something about measuring.

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  • Supporting users if they're not on your site

    - by Roger Hart
    Have a look at this Read Write Web article, specifically the paragraph in bold and the comments. Have a wry chuckle, or maybe weep for the future of humanity - your call. Then pause, and worry about information architecture. The short story: Read Write Web bumps up the Google rankings for "Facebook login" at the same time as Facebook makes UI changes, and a few hundred users get confused and leave comments on Read Write Web complaining about not being able to log in to their Facebook accounts.* Blindly clicking the first Google result is not a navigation behaviour I'd anticipated for folks visiting big names sites like Facebook. But then, I use Launchy and don't know where any of my files are, depend on Firefox auto-complete, view Facebook through my IM client, and don't need a map to find my backside with both hands. Not all our users behave in the same way, which means not all of our architecture is within our control, and people can get to your content in all sorts of ways. Even if the Read Write Web episode is a prank of some kind (there are, after all, plenty of folks who enjoy orchestrated trolling) it's still a useful reminder. Your users may take paths through and to your content you cannot control, and they are unlikely to deconstruct their assumptions along the way. I guess the meaningful question is: can you still support those users? If they get to you from Google instead of your front door, does what they find still make sense? Does your information architecture still work if your guests come in through the bathroom window? Ok, so here they broke into the house next door - you can't be expected to deal with that. But the rest is well worth thinking about. Other off-site interaction It's rarely going to be as funny as the comments at Read Write Web, but your users are going to do, say, and read things they think of as being about you and your products, in places you don't control. That's good. If you pay attention to it, you get data. Your users get a better experience. There are easy wins, too. Blogs, forums, social media &c. People may look for and find help with your product on blogs and forums, on Twitter, and what have you. They may learn about your brand in the same way. That's fine, it's an interaction you can be part of. It's time-consuming, certainly, but you have the option. You won't get a blogger to incorporate your site navigation just in case your users end up there, but you can be there when they do. Again, Anne Gentle, Gordon McLean and others have covered this in more depth than I could. Direct contact Sales people, customer care, support, they all talk to people. Are they sending links to your content? if so, which bits? Do they know about all of it? Do they have the content they need to support them - messaging that funnels sales, FAQ that are realistically frequent, detailed examples of things people want to do, that kind of thing. Are they sending links because users can't find the good stuff? Are they sending précis of your content, or re-writes, or brand new stuff? If so, does that mean your content isn't up to scratch, or that you've got content missing? Direct sales/care/support interactions are enormously valuable, and can help you know what content your users find useful. You can't have a table of contents or a "See also" in a phonecall, but your content strategy can support more interactions than browsing. *Passing observation about Facebook. For plenty if folks, it is  the internet. Its services are simple versions of what a lot of people use the internet for, and they're aggregated into one stop. Flickr, Vimeo, Wordpress, Twitter, LinkedIn, and all sorts of games, have Facebook doppelgangers that are not only friendlier to entry-level users, they're right there, behind only one layer of authentication. As such, it could own a lot of interaction convention. Heavy users may well not be tech-savvy, and be quite change averse. That doesn't make this episode not dumb, but I'm happy to go easy on 'em.

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  • Design a T-shirt for .NET Reflector Pro

    - by Laila
    Win a .NET Reflector Pro license, a box of Red Gate goodies, and a t-shirt printed with your design! Red Gate likes t-shirts. Each of our teams has one. In fact, each individual person has one, numbered according to when they joined the company: Red Gate's 1st, 2nd, and so on right up to Red Gate's 170th, with the slogan "More than just a number". Those t-shirts are important, chiefly because they remind the people wearing them that they are important. But that isn't enough. What really makes us great are the people who choose to use our tools. So we'd like to extend our tradition of t-shirts to include you and put the design of our next shirt entirely in your hands. We'd like you to come up with a witty slogan or create an inventive or simply beautiful t-shirt design for .NET Reflector Pro, our add-in for Visual Studio, which allows you to step into decompiled assemblies whilst debugging in Visual Studio. When you're done, post your masterpiece to Twitter with the hash tag #reflectortees, and @redgate will take a look! We'll pick the best design, and the winner will get a licensed copy of .NET Reflector Pro and a box of Red Gate goodies - not to mention a copy of their t-shirt. The winning design will go into production and be worn and given out at tradeshows, conferences, and user group events across the world, proudly bearing the name of their designer. We'll also pick three runners-up who will receive licenses for .NET Reflector Pro. Red Gate goodie box Interested? If you're up for the challenge, then we've got some resources to get you started. Inside the .zip file you'll find high-quality versions of the following: T-shirt templates: don't forget to design the front and the back! Different versions of the .NET Reflector Pro logo and Red Gate logo. Colour sheets to give you an easy reference to the Red Gate colours, including hex and RGB values. You can create and send us as many designs as you like, and each of them will be considered for the prize. To submit your designs, simply tweet including the competition hash tag, #reflectortees, and a link to somewhere we can see your design: either an image hosting site such as Twitpic, Flickr or Picasa, or a personal blog. You will need to create a Twitter account (which is free), if you don't already have one. You only have three limits: The background colour of the t-shirt should be one of our brand colours (red, light/dark grey or black), though you're welcome to use other colours in the rest of the design. You need to make use of either the .NET Reflector Pro logo OR the Red Gate logo (please keep them as they are) If you include any text or slogan, stick with just one or two colors for it. Apart from that, go wild. Go and do whatever it is you do when you get creative: whether you walk barefoot on the grass with a pencil and paper, sit cross-legged on a pile of cushions with a laptop, or simply close your eyes and float through a mist of ideas, now is your chance. Make sure you enjoy it. We're looking forward to seeing your creations. Terms and conditions 1. The closing date for entries is June 11th, 2010 (4 p.m. UK time). Red Gate Software Ltd reserves the right to extend the competition deadline at its discretion. If there is a revision, the revised date will be published on this blog and the date for announcing the results will be postponed accordingly. 2. The winning designer will be notified on June 14th, 2010 through Twitter. The winner must claim his/her prize by sending us a high-resolution image of their design via email (i.e. Illustrator EPS files or appropriate format, ideally at 300dpi). If the winner does not come forward within 3 days of the announcement, they will forfeit their prize and another winner will be selected from the runners-up. The names of the winner and runners-up will be posted on this blog by June 18th.  3. Entry is completed on the designer posting a link to their entry in a tweet with the correct hash tag, #reflectortees. 4. Red Gate Software needs to hold the rights to using the winning design in order to put the t-shirt into production. We will make sure that this is fine with the winner before we do so, but if you do not want us holding the rights to your design, please do not submit your designs. We reserve the right to slightly alter or adjust any artwork we decide to use (mainly to make it easier to print), but we will make sure we contact the winner for approval first. The winner will also need to allow us the use of his/her name for purposes of promoting your design. 5. Entries must be entirely your own original work and must not breach any copyright or third party rights. Red Gate Software Ltd will not be made partially or fully liable for any non-original work submitted by you. 6. This competition is free: you do not need to buy anything or be an existing customer to enter. 7. This competition is not open to employees of Red Gate Software Ltd, their families, or any other company directly connected with the administration of this promotion.

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  • Monitoring almost anything with BizTalk 360

    - by Michael Stephenson
    When you work in an integration environment it is common that you will find yourself in a situation where you integrate with some unusual applications or have some unusual dependencies. That is the nature of integration. When you work with BizTalk one of the common problems is that BizTalk often is the place where problems with applications you integrate with are highlighted and these external applications may have poor monitoring solutions. Fortunately if you are a working with a customer who uses BizTalk 360 then it contains a feature called the "Web Endpoint Manager". Typically the web endpoint manager is used to monitor web services that you integrate with and will ping them at appropriate times to make sure they return the expected HTTP status code. When you have an usual situation where you want to monitor something which is key to the success to your solution but you find yourself having to consider a significant custom solution to monitor the external dependency then the Web Endpoint Manager could be your friend. The endpoint manager monitors a url and checks for a certain status code. This means that you can create your own aspx web page and then make BizTalk 360 monitor this web page. Behind the web page you could write any code you wished. An example of this is architecture is shown in the below diagram.     In the custom web page you would implement some custom code to do whatever it is that you want to monitor. In the below code snippet you can see how the Page_Load default method is doing some kind of check then depending on the result of the check it returns a certain HTTP code. protected void Page_Load(object sender, EventArgs e) { var result = CheckSomething();   if (result == "Success") Response.StatusCode = 202; else if (result == "DatabaseError") Response.StatusCode = 510; else if (result == "SystemError") Response.StatusCode = 512; else Response.StatusCode = 513;   }   In BizTalk 360 you would go into the Monitor and Notify tab and then to BizTalk Environment which gives you access to the Web Endpoint Manager. You need an alarm setup which configures how the endpoint will be checked. I'm not going to go through the details of creating the alarm as this is already documented in the BizTalk 360 documentation. One point to note is that in the example I am using I setup a threshold alarm which means that the url is checked about every minute and if there is an error that persists for a period of time then the alarm will raise the alert notification. In my example I configured the alarm to fire if the error persisted for 3 minutes. The below picture shows accessing the endpoint manager.   In the web endpoint manager you would then configure your endpoint to monitor and the HTTP response code which indicates all is working fine. The below picture shows this. I now have my endpoint monitoring setup and BizTalk 360 should be checking my custom endpoint to see that it is available. If I wanted to manually sanity check that the endpoints I have registered are working fine then clicking the Refresh button will show if they are all good or not. If my custom ASP.net page which is checking my dependency gets a problem you will see in the endpoint manager that the status code does not match the expected return code and your endpoints will display in red and you can see the problem. The below picture shows this. If I use specific HTTP response codes for the errors the custom ASP.net page might encounter I can easily interpret these to know what the problem is. Using the alarms and notifications with BizTalk 360 it means when your endpoint goes into an error state you can easily configure email or SMS notifications from BizTalk 360 to tell you that your endpoint is having problems and you can use BizTalk 360 to help correlate what the problem is to allow you to investigate further. Below you can see the email which tells me my endpoint is not working.   When everything returns to normal you will see the status is now fixed and you will see a situation like below where you can see the WebEndpoints are now green and the return code matches what is expected.   Conclusion As you can see it is really easy to plug your own custom ASP.net page into the BizTalk 360 web endpoint monitoring feature. This extension then gives you the power to really extend the monitoring to almost anything you want as long as you can write some .net code to check that the dependency is available and working. It would be interesting to hear of any ideas people have around things they would monitor with this extension. More details on the end point monitor can be found on the following link: http://www.biztalk360.com/tour/monitoring_notifications

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  • Oracle Delivers Latest Release of Oracle Enterprise Manager 12c

    - by Scott McNeil
    Richer Service Catalog for Database and Middleware as a Service; Enhanced Database and Middleware Management Help Drive Enterprise-Scale Private Cloud Adoption News Summary IT organizations are adopting private clouds as a stepping-stone to business-driven, self-service IT. Successful implementations hinge on the ability to efficiently deploy and manage cloud services at enterprise scale. Having a complete cloud management solution integrated with an enterprise-class technology stack is a fundamental requirement for IT. Oracle Enterprise Manager 12c Release 4 meets that requirement by helping businesses become more agile and responsive, while reducing cost, complexity, and risk. News Facts Oracle Enterprise Manager 12c Release 4, available today, lets organizations rapidly adopt Oracle-based, enterprise-scale private clouds. New capabilities provide advanced technology stack management, secure database administration, and enterprise service governance, enabling Oracle customers and partners to maximize database and application performance and drive innovation using self-service IT platforms. The enhancements have been driven by customers and the growing Oracle Enterprise Manager Ecosystem, comprised of more than 750 Oracle PartnerNetwork (OPN) Specialized partners. Oracle and its partners and customers have built over 140 plug-ins and connectors for Oracle Enterprise Manager. Watch the video highlights. Automation for Broader Cloud Services Oracle Enterprise Manager 12c Release 4 allows for a rapid enterprise-wide adoption of database, middleware and infrastructure services in the private cloud, driven by an enhanced API-enabled service catalog. The release features “push button” style provisioning of complete environments such as SOA and Oracle Active Data Guard, and fast data cloning that enables rapid deployment and testing of enterprise applications. Out-of-the-box capabilities to detect data and configuration vulnerabilities provide enhanced cloud service governance along with greater operational control through a flexible and extensible showback mechanism. Enhanced Database Management A new performance warehouse enables predictive database diagnostics and trend analysis and helps identify database problems before they occur. New enterprise data-governance capabilities enhance security by helping systematically discover and protect sensitive data. Step-by-step orchestration of upgrades with the ability to rollback changes enables faster adoption of Oracle Database 12c. Expanded Fusion Middleware Management A new consolidated view of Oracle Fusion Middleware 12c deployments with a guided management capability lets administrators apply best management practices to diverse middleware environments and identify performance issues quickly. A Java VM Diagnostics as a Service feature allows governed access to diagnostics data for IT workers across multiple disciplines for accelerated DevOps resolutions of defects and performance optimization. New automated provisioning for SOA lets middleware administrators perform mass SOA provisioning with ease. Superior Enterprise-Grade Management Private roles and preferred credentials have been added to Oracle Enterprise Manager to provide additional fine-grained security for organizations with complex access control requirements. A new security console provides a single point of control for managing the security of Oracle Enterprise Manager environments. Support for the latest industry standard SNMP v3 protocol, including encryption, enables more secure heterogeneous management. “Smart monitoring” adapts to observed environmental changes and adds self-management capabilities to help Oracle Enterprise Manager run at peak performance, while demanding less IT supervision. Supporting Quotes “Lawrence Livermore National Laboratory has a strong tradition of technology breakthroughs and leadership. As a member of Oracle’s Customer Advisory Board for Oracle Enterprise Manager, we have consistently provided feedback and guidance in the areas of enterprise-scale cloud, self-diagnosability, and secure administration for the product,” said Tim Frazier, CIO, NIF and Photon Sciences, Lawrence Livermore National Laboratory. “We intend to take advantage of the Release 4 features that support enterprise-scale availability and fine-grained security capabilities for private cloud deployments.” “IDC's most recent CloudTrack survey shows that most enterprises plan to adopt hybrid cloud architectures over the next three years,” said Mary Johnston Turner, Research Vice President, Enterprise System Management Software, IDC. “These organizations plan to deploy a wide range of workloads into cloud environments including mission critical database and middleware services that require high levels of fault tolerance and disaster recovery. Such capabilities were traditionally custom configured for each application but cloud offers the possibility to incorporate such properties within the service definition, enabling organizations to adopt cloud without compromise. With the latest release of Oracle Enterprise Manager 12c, Oracle is providing customers with an out-of-the-box experience for delivering highly-resilient cloud services for databases and applications.” “Since its inception, Oracle has been leading the way in innovative, scalable and high performance solutions for the enterprise. With this release of Oracle Enterprise Manager, we are extending this leadership by providing enterprise-scale capabilities for planning, delivering, and managing private clouds. We call this ‘zero-to-cloud – accelerated.’ These enhancements help our customers to expedite their adoption of cloud computing and prepares them for the next generation of self-service IT,” said Prakash Ramamurthy, senior vice president of Systems and Cloud Management at Oracle. Supporting Resources Oracle Enterprise Manager 12c Video: Cerner Delivers High Performance Private Cloud Video: BIAS Achieves Outstanding Results with Private Cloud Press Release Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter Download the Oracle Enterprise Manager 12c Mobile app

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  • Token based Authentication for WCF HTTP/REST Services: Authentication

    - by Your DisplayName here!
    This post shows some of the implementation techniques for adding token and claims based security to HTTP/REST services written with WCF. For the theoretical background, see my previous post. Disclaimer The framework I am using/building here is not the only possible approach to tackle the problem. Based on customer feedback and requirements the code has gone through several iterations to a point where we think it is ready to handle most of the situations. Goals and requirements The framework should be able to handle typical scenarios like username/password based authentication, as well as token based authentication The framework should allow adding new supported token types Should work with WCF web programming model either self-host or IIS hosted Service code can rely on an IClaimsPrincipal on Thread.CurrentPrincipal that describes the client using claims-based identity Implementation overview In WCF the main extensibility point for this kind of security work is the ServiceAuthorizationManager. It gets invoked early enough in the pipeline, has access to the HTTP protocol details of the incoming request and can set Thread.CurrentPrincipal. The job of the SAM is simple: Check the Authorization header of the incoming HTTP request Check if a “registered” token (more on that later) is present If yes, validate the token using a security token handler, create the claims principal (including claims transformation) and set Thread.CurrentPrincipal If no, set an anonymous principal on Thread.CurrentPrincipal. By default, anonymous principals are denied access – so the request ends here with a 401 (more on that later). To wire up the custom authorization manager you need a custom service host – which in turn needs a custom service host factory. The full object model looks like this: Token handling A nice piece of existing WIF infrastructure are security token handlers. Their job is to serialize a received security token into a CLR representation, validate the token and turn the token into claims. The way this works with WS-Security based services is that WIF passes the name/namespace of the incoming token to WIF’s security token handler collection. This in turn finds out which token handler can deal with the token and returns the right instances. For HTTP based services we can do something very similar. The scheme on the Authorization header gives the service a hint how to deal with an incoming token. So the only missing link is a way to associate a token handler (or multiple token handlers) with a scheme and we are (almost) done. WIF already includes token handler for a variety of tokens like username/password or SAML 1.1/2.0. The accompanying sample has a implementation for a Simple Web Token (SWT) token handler, and as soon as JSON Web Token are ready, simply adding a corresponding token handler will add support for this token type, too. All supported schemes/token types are organized in a WebSecurityTokenHandlerCollectionManager and passed into the host factory/host/authorization manager. Adding support for basic authentication against a membership provider would e.g. look like this (in global.asax): var manager = new WebSecurityTokenHandlerCollectionManager(); manager.AddBasicAuthenticationHandler((username, password) => Membership.ValidateUser(username, password));   Adding support for Simple Web Tokens with a scheme of Bearer (the current OAuth2 scheme) requires passing in a issuer, audience and signature verification key: manager.AddSimpleWebTokenHandler(     "Bearer",     "http://identityserver.thinktecture.com/trust/initial",     "https://roadie/webservicesecurity/rest/",     "WFD7i8XRHsrUPEdwSisdHoHy08W3lM16Bk6SCT8ht6A="); In some situations, SAML token may be used as well. The following configures SAML support for a token coming from ADFS2: var registry = new ConfigurationBasedIssuerNameRegistry(); registry.AddTrustedIssuer( "d1 c5 b1 25 97 d0 36 94 65 1c e2 64 fe 48 06 01 35 f7 bd db", "ADFS"); var adfsConfig = new SecurityTokenHandlerConfiguration(); adfsConfig.AudienceRestriction.AllowedAudienceUris.Add( new Uri("https://roadie/webservicesecurity/rest/")); adfsConfig.IssuerNameRegistry = registry; adfsConfig.CertificateValidator = X509CertificateValidator.None; // token decryption (read from config) adfsConfig.ServiceTokenResolver = IdentityModelConfiguration.ServiceConfiguration.CreateAggregateTokenResolver();             manager.AddSaml11SecurityTokenHandler("SAML", adfsConfig);   Transformation The custom authorization manager will also try to invoke a configured claims authentication manager. This means that the standard WIF claims transformation logic can be used here as well. And even better, can be also shared with e.g. a “surrounding” web application. Error handling A WCF error handler takes care of turning “access denied” faults into 401 status codes and a message inspector adds the registered authentication schemes to the outgoing WWW-Authenticate header when a 401 occurs. The next post will conclude with authorization as well as the source code download.   (Wanna learn more about federation, WIF, claims, tokens etc.? Click here.)

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  • Sea Monkey Sales & Marketing, and what does that have to do with ERP?

    - by user709270
    Tier One Defined By Lyle Ekdahl, Oracle JD Edwards Group Vice President and General Manager  I recently became aware of the latest Sea Monkey Sales & Marketing tactic. Wait now, what is Sea Monkey Sales & Marketing and what does that have to do with ERP? Well if you grew up in USA during the 50’s, 60’s and maybe a bit in the early 70’s there was a unifying media of culture known as the comic book. I was a big Iron Man fan. I always liked the troubled hero aspect of Tony Start and hey he was a technologist. This is going somewhere, just hold on. Of course comic books like most media contained advertisements. Ninety pound weakling transformed by Charles Atlas in just 15 minutes per day. Baby Ruth, Juicy Fruit Gum and all assortments of Hostess goodies were on display. The best ad was for the “Amazing Live Sea-Monkeys – The real live fun-pets you grow yourself!” These ads set the standard for exaggeration and half-truth; “…they love attention…so eager to please, they can even be trained…” The cartoon picture on the ad is of a family of royal looking sea creatures – daddy, mommy, son and little sis – sea monkey? There was a disclaimer at the bottom in fine print, “Caricatures shown not intended to depict Artemia.” Ok what ten years old knows what the heck artemia is? Well you grow up fast once you’ve been separated from your buck twenty five plus postage just to discover that it is brine shrimp. Really dumb brine shrimp that don’t take commands or do tricks. Unfortunately the technology industry is full of sea monkey sales and marketing. Yes believe it or not in some cases there is subterfuge and obfuscation used to secure contracts. Hey I get it; the picture on the box might not be the actual size. Make up what you want about your product, but here is what I don’t like, could you leave out the obvious falsity when it comes to my product, especially the negative stuff. So here is the latest one – “Oracle’s JD Edwards is NOT tier one”. Really? Definition please! Well a whole host of googleable and reputable sources confirm that a tier one vendor is large, well known, and enjoys national and international recognition. Let me see large, so thousands of customers? Oh and part of the world’s largest business software and hardware corporation? Check and check JD Edwards has that and that. Well known, enjoying national and international recognition? Oracle’s JD Edwards EnterpriseOne is available in 21 languages and is directly localized in 33 countries that support some of the world’s largest multinationals and many midsized domestic market companies. Something on the order of half the JD Edwards customer base is outside North America. My passport is on its third insert after 2 years and not from vacations. So if you don’t mind I am going to mark national and international recognition in the got it column. So what else is there? Well let me offer a few criteria. Longevity – The JD Edwards products benefit from 35+ years of intellectual property development; through booms, busts, mergers and acquisitions, we are still here Vision & innovation – JD Edwards is the first full suite ERP to run on the iPad as just one example Proven track record of execution – Since becoming part of Oracle, JD Edwards has released to the market over 20 deliverables including major release, point releases, new apps modules, tool releases, integrations…. Solid, focused functionality with a flexible, interoperable, extensible underlying architecture – JD Edwards offers solid core ERP with specialty modules for verticals all delivered on a well defined independent tools layer that helps enable you to scale your business without an ERP reimplementation A continuation plan – Oracle’s JD Edwards offers our customers a 6 year roadmap as well as interoperability with Oracle’s next generation of applications Oh I almost forgot that the expert sources agree on one additional thing, tier one may be a preferred vendor that offers product and services to you with appealing value. You should check out the TCO studies of JD Edwards. I think you will see what the thousands of customers that rely on these products to run their businesses enjoy – that is the tier one solution with the lowest TCO. Oh and if you get an offer to buy an ERP for no license charge, remember the picture on the box might not be the actual size. 

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  • What Counts For a DBA: Simplicity

    - by Louis Davidson
    Too many computer processes do an apparently simple task in a bizarrely complex way. They remind me of this strip by one of my favorite artists: Rube Goldberg. In order to keep the boss from knowing one was late, a process is devised whereby the cuckoo clock kisses a live cuckoo bird, who then pulls a string, which triggers a hat flinging, which in turn lands on a rod that removes a typewriter cover…and so on. We rely on creating automated processes to keep on top of tasks. DBAs have a lot of tasks to perform: backups, performance tuning, data movement, system monitoring, and of course, avoiding being noticed.  Every day, there are many steps to perform to maintain the database infrastructure, including: checking physical structures, re-indexing tables where needed, backing up the databases, checking those backups, running the ETL, and preparing the daily reports and yes, all of these processes have to complete before you can call it a day, and probably before many others have started that same day. Some of these tasks are just naturally complicated on their own. Other tasks become complicated because the database architecture is excessively rigid, and we often discover during “production testing” that certain processes need to be changed because the written requirements barely resembled the actual customer requirements.   Then, with no time to change that rigid structure, we are forced to heap layer upon layer of code onto the problematic processes. Instead of a slight table change and a new index, we end up with 4 new ETL processes, 20 temp tables, 30 extra queries, and 1000 lines of SQL code.  Report writers then need to build reports and make magical numbers appear from those toxic data structures that are overly complex and probably filled with inconsistent data. What starts out as a collection of fairly simple tasks turns into a Goldbergian nightmare of daily processes that are likely to cause your dinner to be interrupted by the smartphone doing the vibration dance that signifies trouble at the mill. So what to do? Well, if it is at all possible, simplify the problem by either going into the code and refactoring the complex code to simple, or taking all of the processes and simplifying them into small, independent, easily-tested steps.  The former approach usually requires an agreement on changing underlying structures that requires countless mind-numbing meetings; while the latter can generally be done to any complex process without the same frustration or anger, though it will still leave you with lots of steps to complete, the ability to test each step independently will definitely increase the quality of the overall process (and with each step reporting status back, finding an actual problem within the process will be definitely less unpleasant.) We all know the principle behind simplifying a sequence of processes because we learned it in math classes in our early years of attending school, starting with elementary school. In my 4 years (ok, 9 years) of undergraduate work, I remember pretty much one thing from my many math classes that I apply daily to my career as a data architect, data programmer, and as an occasional indentured DBA: “show your work”. This process of showing your work was my first lesson in simplification. Each step in the process was in fact, far simpler than the entire process.  When you were working an equation that took both sides of 4 sheets of paper, showing your work was important because the teacher could see every step, judge it, and mark it accordingly.  So often I would make an error in the first few lines of a problem which meant that the rest of the work was actually moving me closer to a very wrong answer, no matter how correct the math was in the subsequent steps. Yet, when I got my grade back, I would sometimes be pleasantly surprised. I passed, yet missed every problem on the test. But why? While I got the fact that 1+1=2 wrong in every problem, the teacher could see that I was using the right process. In a computer process, the process is very similar. We take complex processes, show our work by storing intermediate values, and test each step independently. When a process has 100 steps, each step becomes a simple step that is tested and verified, such that there will be 100 places where data is stored, validated, and can be checked off as complete. If you get step 1 of 100 wrong, you can fix it and be confident (that if you did your job of testing the other steps better than the one you had to repair,) that the rest of the process works. If you have 100 steps, and store the state of the process exactly once, the resulting testable chunk of code will be far more complex and finding the error will require checking all 100 steps as one, and usually it would be easier to find a specific needle in a stack of similarly shaped needles.  The goal is to strive for simplicity either in the solution, or at least by simplifying every process down to as many, independent, testable, simple tasks as possible.  For the tasks that really can’t be done completely independently, minimally take those tasks and break them down into simpler steps that can be tested independently.  Like working out division problems longhand, have each step of the larger problem verified and tested.

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  • Announcing the New Windows Azure Web Sites Shared Scaling Tier

    - by Clint Edmonson
    Windows Azure Web Sites has added a new pricing tier that will solve the #1 blocker for the web development community. The shared tier now supports custom domain names mapped to shared-instance web sites. This post will outline the plan changes and elaborate on how the new pricing model makes Windows Azure Web Sites an even richer option for web development shops of all sizes. Free Shared Reserved # of Sites 10 100 100 Egress 165MB/Day 5GB/Month Included 5GB/Month Included Storage 1GB 1GB 10GB Throttling CPU/Memory/Egress CPU/Memory Unlimited Price Free $.02/hr per site, per instance $.08/hr per core Setting the Stage In June, we released the first public preview of Windows Azure Web Sites, which gave web developers a great platform on which to get web sites running using their web development framework of choice. PHP, Node.js, classic ASP, and ASP.NET developers can all utilize the Windows Azure platform to create and launch their web sites. Likewise, these developers have a series of data storage options using Windows Azure SQL Databases, MySQL, or Windows Azure Storage. The Windows Azure Web Sites free offer enabled startups to get their site up and running on Windows Azure with a minimal investment, and with multiple deployment and continuous integration features such as Git, Team Foundation Services, FTP, and Web Deploy.  The response to the Windows Azure Web Sites offer has been overwhelmingly positive. Since the addition of the service on June 12th, tens of thousands of web sites have been deployed to Windows Azure and the volume of adoption is increasing every week. Preview Feedback In spite of the growth and success of the product, the community has had questions about features lacking in the free preview offer. The main question web developers asked regarding Windows Azure Web Sites relates to the lack of the free offer’s support for domain name mapping. During the preview launch period, customer feedback made it obvious that the lack of domain name mapping support was an area of concern. We’re happy to announce that this #1 request has been delivered as a feature of the new shared plan. New Shared Tier Portal Features In the screen shot below, the “Scale” tab in the portal shows the new tiers – Free, Shared, and Reserved – and gives the user the ability to quickly move any of their free web sites into the shared tier. With a single mouse-click, the user can move their site into the shared tier. Once a site has been moved into the shared tier, a new Manage Domains button appears in the bottom action bar of the Windows Azure Portal giving site owners the ability to manage their domain names for a shared site. This button brings up the domain-management dialog, which can be used to enter in a specific domain name that will be mapped to the Windows Azure Web Site. Shared Tier Benefits Startups and large web agencies will both benefit from this plan change. Here are a few examples of scenarios which fit the new pricing model: Startups no longer have to select the reserved plan to map domain names to their sites. Instead, they can use the free option to develop their sites and choose on a site-by-site basis which sites they elect to move into the shared plan, paying only for the sites that are finished and ready to be domain-mapped Agencies who manage dozens of sites will realize a lower cost of ownership over the long term by moving their sites into reserved mode. Once multi-site companies reach a certain price point in the shared tier, it is much more cost-effective to move sites to a reserved tier.  Long-term, it’s easy to see how the new Windows Azure Web Sites shared pricing tier makes Windows Azure Web Sites it a great choice for both startups and agency customers, as it enables rapid growth and upgrades while keeping the cost to a minimum. Large agencies will be able to have all of their sites in their own instances, and startups will have the capability to scale up to multiple-shared instances for minimal cost and eventually move to reserved instances without worrying about the need to incur continually additional costs. Customers can feel confident they have the power of the Microsoft Windows Azure brand and our world-class support, at prices competitive in the market. Plus, in addition to realizing the cost savings, they’ll have the whole family of Windows Azure features available. Continuous Deployment from GitHub and CodePlex Along with this new announcement are two other exciting new features. I’m proud to announce that web developers can now publish their web sites directly from CodePlex or GitHub.com repositories. Once connections are established between these services and your web sites, Windows Azure will automatically be notified every time a check-in occurs. This will then trigger Windows Azure to pull the source and compile/deploy the new version of your app to your web site automatically. Walk-through videos on how to perform these functions are below: Publishing to an Azure Web Site from CodePlex Publishing to an Azure Web Site from GitHub.com These changes, as well as the enhancements to the reserved plan model, make Windows Azure Web Sites a truly competitive hosting option. It’s never been easier or cheaper for a web developer to get up and running. Check out the free Windows Azure web site offering and see for yourself. Stay tuned to my twitter feed for Windows Azure announcements, updates, and links: @clinted

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  • ORA-7445 Troubleshooting

    - by [email protected]
        QUICKLINK: Note 153788.1 ORA-600/ORA-7445 Lookup tool Note 1082674.1 : A Video To Demonstrate The Usage Of The ORA-600/ORA-7445 Lookup Tool [Video]   Have you observed an ORA-07445 error reported in your alert log? While the ORA-600 error is "captured" as a handled exception in the Oracle source code, the ORA-7445 is an unhandled exception error due to an OS exception which should result in the creation of a core file.  An ORA-7445 is a generic error, and can occur from anywhere in the Oracle code. The precise location of the error is identified by the core file and/or trace file it produces.  Looking for the best way to diagnose? Whenever an ORA-7445 error is raised a core file is generated.  There may be a trace file generated with the error as well.   Prior to 11g, the core files are located in the CORE_DUMP_DEST directory.   Starting with 11g, there is a new advanced fault diagnosability infrastructure to manage trace data.  Diagnostic files are written into a root directory for all diagnostic data called the ADR home.   Core files at 11g will go to the ADR HOME/cdump directory.   For more information on the Oracle 11g Diagnosability feature see Note 453125.1 11g Diagnosability Frequently Asked Questions Note 443529.1 11g Quick Steps to Package and Send Critical Error Diagnostic Information to Support[Video]   NOTE:  While the core file is captured in the Diagnosability infrastructure, the file may not be included with a diagnostic package.1.  Check the Alert LogThe alert log may indicate additional errors or other internal errors at the time of the problem.   In some cases, the ORA-7445 error will occur along with ORA-600, ORA-3113, ORA-4030 errors.  The ORA-7445 error can be side effects of the other problems and you should review the first error and associated core file or trace file and work down the list of errors.   Note 1020463.6 DIAGNOSING ORA-3113 ERRORS Note 1812.1 TECH:  Getting a Stack Trace from a CORE file Note 414966.1 RDA Documentation Index   If the ORA-7445 errors are not associated with other error conditions, ensure the trace data is not truncated. If you see a message at the end of the file   "MAX DUMP FILE SIZE EXCEEDED"   the MAX_DUMP_FILE_SIZE parameter is not setup high enough or to 'unlimited'. There could be vital diagnostic information missing in the file and discovering the root issue may be very difficult.  Set the MAX_DUMP_FILE_SIZE appropriately and regenerate the error for complete trace information. For pointers on deeper analysis of these errors see   Note 390293.1 Introduction to 600/7445 Internal Error Analysis Note 211909.1 Customer Introduction to ORA-7445 Errors 2.  Search 600/7445 Lookup Tool Visit My Oracle Support to access the ORA-00600 Lookup tool (Note 153788.1). The ORA-600/ORA-7445 Lookup tool may lead you to applicable content in My Oracle Support on the problem and can be used to investigate the problem with argument data from the error message or you can pull out key stack pointers from the associated trace file to match up against known bugs.3.  "Fine tune" searches in Knowledge Base As the ORA-7445 error indicates an unhandled exception in the Oracle source code, your search in the Oracle Knowledge Base will need to focus on the stack data from the core file or the trace file. Keep in mind that searches on generic argument data will bring back a large result set.  The more you can learn about the environment and code leading to the errors, the easier it will be to narrow the hit list to match your problem. Note 153788.1 ORA-600/ORA-7445 TroubleshooterNote 1082674.1 A Video To Demonstrate The Usage Of The ORA-600/ORA-7445 Lookup Tool [Video] NOTE:  If no trace file is captured, see Note 1812.1 TECH:  Getting a Stack Trace from a CORE file.  Core files are managed through 11g Diagnosability, but are not packaged with other diagnostic data automatically.  The core files can be quite large, but may be useful during analysis within Oracle Support.4.  If assistance is required from Oracle Should it become necessary to get assistance from Oracle Support on an ORA-7445 problem, please provide at a minimum, the Alert log  Associated tracefile(s) or incident package at 11g Patch level  information Core file(s)  Information about changes in configuration and/or application prior to  issues  If error is reproducible, a self-contained reproducible testcase: Note.232963.1 How to Build a Testcase for Oracle Data Server Support to Reproduce ORA-600 and ORA-7445 Errors RDA report or Oracle Configuration Manager information Oracle Configuration Manager Quick Start Guide Note 548815.1 My Oracle Support Configuration Management FAQ Note 414966.1 RDA Documentation Index ***For reference to the content in this blog, refer to Note.1092832.1 Master Note for Diagnosing ORA-600

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  • Deploying Data Mining Models using Model Export and Import, Part 2

    - by [email protected]
    In my last post, Deploying Data Mining Models using Model Export and Import, we explored using DBMS_DATA_MINING.EXPORT_MODEL and DBMS_DATA_MINING.IMPORT_MODEL to enable moving a model from one system to another. In this post, we'll look at two distributed scenarios that make use of this capability and a tip for easily moving models from one machine to another using only Oracle Database, not an external file transport mechanism, such as FTP. The first scenario, consider a company with geographically distributed business units, each collecting and managing their data locally for the products they sell. Each business unit has in-house data analysts that build models to predict which products to recommend to customers in their space. A central telemarketing business unit also uses these models to score new customers locally using data collected over the phone. Since the models recommend different products, each customer is scored using each model. This is depicted in Figure 1.Figure 1: Target instance importing multiple remote models for local scoring In the second scenario, consider multiple hospitals that collect data on patients with certain types of cancer. The data collection is standardized, so each hospital collects the same patient demographic and other health / tumor data, along with the clinical diagnosis. Instead of each hospital building it's own models, the data is pooled at a central data analysis lab where a predictive model is built. Once completed, the model is distributed to hospitals, clinics, and doctor offices who can score patient data locally.Figure 2: Multiple target instances importing the same model from a source instance for local scoring Since this blog focuses on model export and import, we'll only discuss what is necessary to move a model from one database to another. Here, we use the package DBMS_FILE_TRANSFER, which can move files between Oracle databases. The script is fairly straightforward, but requires setting up a database link and directory objects. We saw how to create directory objects in the previous post. To create a database link to the source database from the target, we can use, for example: create database link SOURCE1_LINK connect to <schema> identified by <password> using 'SOURCE1'; Note that 'SOURCE1' refers to the service name of the remote database entry in your tnsnames.ora file. From SQL*Plus, first connect to the remote database and export the model. Note that the model_file_name does not include the .dmp extension. This is because export_model appends "01" to this name.  Next, connect to the local database and invoke DBMS_FILE_TRANSFER.GET_FILE and import the model. Note that "01" is eliminated in the target system file name.  connect <source_schema>/<password>@SOURCE1_LINK; BEGIN  DBMS_DATA_MINING.EXPORT_MODEL ('EXPORT_FILE_NAME' || '.dmp',                                 'MY_SOURCE_DIR_OBJECT',                                 'name =''MY_MINING_MODEL'''); END; connect <target_schema>/<password>; BEGIN  DBMS_FILE_TRANSFER.GET_FILE ('MY_SOURCE_DIR_OBJECT',                               'EXPORT_FILE_NAME' || '01.dmp',                               'SOURCE1_LINK',                               'MY_TARGET_DIR_OBJECT',                               'EXPORT_FILE_NAME' || '.dmp' );  DBMS_DATA_MINING.IMPORT_MODEL ('EXPORT_FILE_NAME' || '.dmp',                                 'MY_TARGET_DIR_OBJECT'); END; To clean up afterward, you may want to drop the exported .dmp file at the source and the transferred file at the target. For example, utl_file.fremove('&directory_name', '&model_file_name' || '.dmp');

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  • Stumbling Through: Making a case for the K2 Case Management Framework

    I have recently attended a three-day training session on K2s Case Management Framework (CMF), a free framework built on top of K2s blackpearl workflow product, and I have come away with several different impressions for some of the different aspects of the framework.  Before we get into the details, what is the Case Management Framework?  It is essentially a suite of tools that, when used together, solve many common workflow scenarios.  The tool has been developed over time by K2 consultants that have realized they tend to solve the same problems over and over for various clients, so they attempted to package all of those common solutions into one framework.  Most of these common problems involve workflow process that arent necessarily direct and would tend to be difficult to model.  Such solutions could be achieved in blackpearl alone, but the workflows would be complex and difficult to follow and maintain over time.  CMF attempts to simplify such scenarios not so much by black-boxing the workflow processes, but by providing different points of entry to the processes allowing them to be simpler, moving the complexity to a middle layer.  It is not a solution in and of itself, development is still required to tie the pieces together. CMF is under continuous development, both a plus and a minus in that bugs are fixed quickly and features added regularly, but it may be difficult to know which versions are the most stable.  CMF is not an officially supported K2 product, which means you will not get technical support but you will get access to the source code. The example given of a business process that would fit well into CMF is that of a file cabinet, where each folder in said file cabinet is a case that contains all of the data associated with one complaint/customer/incident/etc. and various users can access that case at any time and take one of a set of pre-determined actions on it.  When I was given that example, my first thought was that any workflow I have ever developed in the past could be made to fit this model there must be more than just this model to help decide if CMF is the right solution.  As the training went on, we learned that one of the key features of CMF is SharePoint integration as each case gets a SharePoint site created for it, and there are a number of excellent web parts that can be used to design a portal for users to get at all the information on their cases.  While CMF does not require SharePoint, without it you will be missing out on a huge portion of functionality that CMF offers.  My opinion is that without SharePoint integration, you may as well write your workflows and other components the old fashioned way. When I heard that each case gets its own SharePoint site created for it, warning bells immediately went off in my head as I felt that depending on the data load, a CMF enabled solution could quickly overwhelm SharePoint with thousands of sites so we have yet another deciding factor for CMF:  Just how many cases will your solution be creating?  While it is not necessary to use the site-per-case model, it is one of the more useful parts of the framework.  Without it, you are losing a big chunk of what CMF has to offer. When it comes to developing on top of the Case Management Framework, it becomes a matter of configuring what makes up a case, what can be done to a case, where each action on a case should take the user, and then typing up actions to case statuses.  This last step is one that I immediately warmed up to, as just about every workflow Ive designed in the past needed some sort of mapping table to set the status of a work item based on the action being taken definitely one of those common solutions that it is good to see rolled up into a re-useable entity (and it gets a nice configuration UI to boot!).  This concept is a little different than traditional workflow design, in that you dont have to think of an end-to-end process around passing a case along a path, rather, you must envision the case as central object with workflow threads branching off of it and doing their own thing with the case data.  Certainly there can be certain workflow threads that get rather complex, but the idea is that they RELATE to the case, they dont BECOME the case (though it is still possible with action->status mappings to prevent certain actions in certain cases, so it isnt always a wide-open free for all of actions on a case). I realize that this description of the Case Management Framework merely scratches the surface on what the product actually can do, and I dont think Ive conclusively defined for what sort of business scenario you can make a case for Case Management Framework.  What I do hope to have accomplished with this post is to raise awareness of CMF there is a (free!) product out there that could potentially simplify a tangled workflow process and give (for free!) a very useful set of SharePoint web parts and a nice set of (free!) reports.  The best way to see if it will truly fit your needs is to give it a try did I mention it is FREE?  Er, ok, so it is free, but only obtainable at this time for K2 partnersDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Open World Day 3

    - by Antony Reynolds
    A Day in the Life of an Oracle OpenWorld Attendee Part IV My third day was exhibition day for me!  I took the opportunity to wander around the JavaOne and OpenWorld exhibitions to see what might be useful for me when selling WebLogic, Coherence & SOA Suite.  I found a number of interesting vendors and thought I would share what I found here.  These are not necessarily endorsements, but observations on companies that I thought had interesting looking products that fill a need I have seen at customers. Highly Available EBS Upgrades A few years ago I worked with a customer that was a port authority.  They wanted to tie E-Business Suite into their operations to provide faster processing of cargo and passengers.  However they only had a 2 hour downtime window to perform upgrades.  This was not a problem for core database and middleware technology, this could accommodate those upgrade timescales easily.  It was a problem for EBS however so I intrigued to find Rapid E-Suite Inc offering an 11i to 12i upgrade service that claims to require no outage.  This could be a real boon to EBS customers like my port friends that need to upgrade without disruption to their business. Mobile on WebLogic I have come across a number of customers who want a comprehensive mobile solution, connected and disconnected operation and so forth.  ADF only addresses part of these requirements currently so I was excited to discover mFrontiers Inc offering an apparently comprehensive solution that should integrate easily with Oracle SOA Suite to mobile enable a SOA infrastructure.  The ability to operate without a network is important for many applications, particularly in industries that require their engineers to enter buildings to perform maintenance or repairs, because network access is not always available – many of my colleagues don’t have mobile access from their homes because they live in the middle of nowhere – and disconnected support is crucial in these situations. Sharepoint Connector for WebCenter Content Obviously Sharepoint is an evil pernicious intrusion into a companies IT estate but it is widely deployed and many people like it but also would like to take advantage of Oracle products such as WebCenter Content.  So I was encouraged to see that Fishbowl Solutions have created a connector for Sharepoint that allows it to bring in content from WebCenter, it looks like a valuable way to maintain the Sharepoint interface end users are used to but extend the range of content by pulling stuff (technical term for content) from WebCenter.   Load Balancing The Enterprise Deployment Guides are Oracles bible on building highly available FMW environments, and each of them requires a front end load balancer.  I have been asked to help configure F5 Load Balancers on a number of occasions over my time at Oracle and each time I come back to it I find more useful features have been added to the BigIP line of load balancers that F5 sell, many of their documents are tailored to FMW.  I like F5, they provide (relatively) easy to use products that do what they say on the side of the box.  They may not have all the bells and whistles of some of their more expensive competitors but they do the job and do it well!  Besides which I like their logo! Other Stuff I saw lots of other interesting products and services, such as a lightweight monitoring tool for Coherence, Forms migration services, JCAPS migration services and lots of cool freebies to take home to the children! A Quiet Night Wednesday night was the partner appreciation event and I had decided to go back to the hotel and have an early night.  I decided to attend the last session of the day – a Maven/Hudson/WebLogic tutorial.  I got the wrong hotel for the session and snuck in 20 minutes late at the back and starting working on the hands on workshop.  One of my co-attendees raised his hand for help and as the presenter came over to help he suddenly stopped and yelled – “Is that Antony”!  It was my old friend Steve Button who used to be based in Redwood Shores but is now a WebLogic guru PM in Australia.  It was good to catch up with him.  As he yelled out a guy with really bad posture turned around to see who he was talking to, this turned out to be my friend Simon Haslan, Oracle ACE from the UK.  After the tutorial Simon and I retired to the coffee shop to catch up and share stories.  2 and half hours later we decided it was time to retire, so much for an early night but great to renew old friendships and find out what real customers are worrying about.

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  • PeopleSoft at Alliance 2012 Executive Forum

    - by John Webb
    Guest Posting From Rebekah Jackson This week I jointed over 4,800 Higher Ed and Public Sector customers and partners in Nashville at our annual Alliance conference.   I got lost easily in the hallways of the sprawling Gaylord Opryland Hotel. I carried the resort map with me, and I would still stand for several minutes at a very confusing junction, studying the map and the signage on the walls. Hallways led off in many directions, some with elevators going down here and stairs going up there. When I took a wrong turn I would instantly feel stuck, lose my bearings, and occasionally even have to send out a call for help.    It strikes me that the theme for the Executive Forum this year outlines a less tangible but equally disorienting set of challenges that our higher education customer’s CIOs are facing: Making Decisions at the Intersection of Business Value, Strategic Investment, and Enterprise Technology. The forces acting upon higher education institutions today are not neat, straight-forward decision points, where one can glance to the right, glance to the left, and then quickly choose the best course of action. The operational, technological, and strategic factors that must be considered are complex, interrelated, messy…and the stakes are high. Michael Horn, co-author of “Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns”, set the tone for the day. He introduced the model of disruptive innovation, which grew out of the research he and his colleagues have done on ‘Why Successful Organizations Fail’. Highly simplified, the pattern he shared is that things start out decentralized, take a leap to extreme centralization, and then experience progressive decentralization. Using computers as an example, we started with a slide rule, then developed the computer which centralized in the form of mainframes, and gradually decentralized to mini-computers, desktop computers, laptops, and now mobile devices. According to Michael, you have more computing power in your cell phone than existed on the planet 60 years ago, or was on the first rocket that went to the moon. Applying this pattern to Higher Education means the introduction of expensive and prestigious private universities, followed by the advent of state schools, then by community colleges, and now online education. Michael shared statistics that indicate 50% of students will be taking at least one on line course by 2014…and by some measures, that’s already the case today. The implication is that technology moves from being the backbone of the campus, the IT department’s domain, and pushes into the academic core of the institution. Innovative programs are underway at many schools like Bellevue and BYU Idaho, joined by startups and disruptive new players like the Khan Academy.   This presents both threat and opportunity for higher education institutions, and means that IT decisions cannot afford to be disconnected from the institution’s strategic plan. Subsequent sessions explored this theme.    Theo Bosnak, from Attain, discussed the model they use for assessing the complete picture of an institution’s financial health. Compounding the issue are the dramatic trends occurring in technology and the vendors that provide it. Ovum analyst Nicole Engelbert, shared her insights next and suggested that incremental changes are no longer an option, instead fundamental changes are affecting the landscape of enterprise technology in higher ed.    Nicole closed with her recommendation that institutions focus on the trends in higher education with an eye towards the strategic requirements and business value first. Technology then is the enabler.   The last presentation of the day was from Tom Fisher, Sr. Vice President of Cloud Services at Oracle. Tom runs the delivery arm of the Cloud Services group, and shared his thoughts candidly about his experiences with cloud deployments as well as key issues around managing costs and security in cloud deployments. Okay, we’ve covered a lot of ground at this point, from financials planning, business strategy, and cloud computing, with the possibility that half of the institutions in the US might not be around in their current form 10 years from now. Did I forget to mention that was raised in the morning session? Seems a little hard to believe, and yet Michael Horn made a compelling point. Apparently 100 years ago, 8 of the top 10 education institutions in the world were German. Today, the leading German school is ranked somewhere in the 40’s or 50’s. What will the landscape be 100 years from now? Will there be an institution from China, India, or Brazil in the top 10? As Nicole suggested, maybe US parents will be sending their children to schools overseas much sooner, faced with the ever-increasing costs of a US based education. Will corporations begin to view skill-based certification from an online provider as a viable alternative to a 4 year degree from an accredited institution, fundamentally altering the education industry as we know it?

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  • Adventures in Scrum: Lesson 1 &ndash; The failed Sprint

    - by Martin Hinshelwood
    I recently had a conversation with a product owner that wanted to have the Scrum team broken up into smaller units so that less time was wasted on the Scrum Ceremonies! Their complaint was around the need in Scrum to have the entire “Team” (7+-2) involved in the sizing of the work during the “Sprint Planning Meeting”.  The standard flippant answer of all Scrum professionals, “Well that's not Scrum”, does not get you any brownie points in these situations. The response could be “Well we are not doing Scrum then” which in turn leads to “We are doing Scrum…But, we have split the scrum team into units of 2/3 so that they can concentrate on a specific area of work”. While this may work, it is not Scrum and should not be called so… It is just a form of Agile. Don’t get me wrong at this stage, there is nothing wrong with Agile, just don’t call it Scrum. The reason that the Product Owner wants to do this is that, in effect, through a number of miscommunications and failings in our implementation of Scrum, there was NO unit of potentially Shippable software at the end of the first sprint. It does not matter to them that most Scrum teams will fail the first Sprint, even those that are high performing teams. Remember it is the product owners their money! We should NOT break up scrum teams into smaller units for the purpose of having less people tied up in the Scrum Ceremonies. The amount of backlog the Team selects is solely up to the Team… Only the Team can assess what it can accomplish over the upcoming Sprint. - Scrum Guide, Scrum.org The entire team must accept the work and in order to understand what they can accept they must be free to size it as a team. This both encourages common understanding and increases visibility on why team members think a task is of a particular size. This has the benefit of increasing the knowledge of the entire team in the problem domain. A new Team often first realizes that it will either sink or swim as a Team, not individually, in this meeting. The Team realizes that it must rely on itself. As it realizes this, it starts to self-organize to take on the characteristics and behaviour of a real Team. - Scrum Guide, Scrum.org This paragraph goes to the why of having the whole team at the meeting; The goal of Scrum it to produce a unit of potentially shippable software at the end of every Sprint. In order to achieve this we need high performing teams and this is what Scrum as a framework has been optimised to produce. I think that our Product Owner is understandably upset over loosing two weeks work and is losing sight the end goal of Scrum in the failures of the moment. As the man spending the money, I completely understand his perspective and I think that we should not have started Scrum on an internal project, but selected a customer  that is open to the ideas and complications of Scrum. So, what should we have NOT done on our first Scrum project: Should not have had 3 interns as the only on site resource – This lead to bad practices as the experienced guys were not there helping and correcting as they usually would. Should not have had the only experienced guys offsite – With both the experienced technical guys in completely different time zones it was difficult to get time for questions. Helping the guys on site was just plain impossible. Should not have used a part time ScrumMaster – Although the ScrumMaster attended all of the Ceremonies, because they are only in 2 full days of the week it makes it difficult for the team to raise impediments as they go. Should not have used a proxy product owner. – This was probably the worst decision that was made. Mainly because the proxy product owner did not have the same vision as the product owner. While Scrum does not explicitly reject the idea of a Proxy Product Owner, I do not think it works very well in practice. The “single wringable neck” needs to contain both the Money and the Vision as well as attending the required meetings. I will be brining all of these things up at the Sprint Retrospective and we will learn from our mistakes and move on. Do, Inspect then Adapt…   Technorati Tags: Scrum,Sprint Planing,Sprint Retrospective,Scrum.org,Scrum Guide,Scrum Ceremonies,Scrummaster,Product Owner Need Help? Professional Scrum Developer Training SSW has six Professional Scrum Developer Trainers who specialise in training your developers in implementing Scrum with Microsoft's Visual Studio ALM tools.

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  • Beginner Guide to User Styles for Firefox

    - by Asian Angel
    While the default styles for most websites are nice there may be times when you would love to tweak how things look. See how easy it can be to change how websites look with the Stylish Extension for Firefox. Note: Scripts from Userstyles.org can also be added to Greasemonkey if you have it installed. Getting Started After installing the extension you will be presented with a first run page. You may want to keep it open so that you can browse directly to the Userstyles.org website using the link in the upper left corner. In the lower right corner you will have a new Status Bar Icon. If you have used Greasemonkey before this icon works a little differently. It will be faded out due to no user style scripts being active at the moment. You can use either a left or right click to access the Context Menu. The user style script management section is also added into your Add-ons Management Window instead of being separate. When you reach the user style scripts homepage you can choose to either learn more about the extension & scripts or… Start hunting for lots of user style script goodness. There will be three convenient categories to get you jump-started if you wish. You could also conduct a search if you have something specific in mind. Here is some information directly from the website provided for your benefit. Notice the reference to using these scripts with Greasemonkey… This section shows you how the scripts have been categorized and can give you a better idea of how to search for something more specific. Finding & Installing Scripts For our example we decided to look at the Updated Styles Section”first. Based on the page number listing at the bottom there are a lot of scripts available to look through. Time to refine our search a little bit… Using the drop-down menu we selected site styles and entered Yahoo in the search blank. Needless to say 5 pages was a lot easier to look through than 828. We decided to install the Yahoo! Result Number Script. When you do find a script (or scripts) that you like simply click on the Install with Stylish Button. A small window will pop up giving you the opportunity to preview, proceed with the installation, edit the code, or cancel the process. Note: In our example the Preview Function did not work but it may be something particular to the script or our browser’s settings. If you decide to do some quick editing the window shown above will switch over to this one. To return to the previous window and install the user style script click on the Switch to Install Button. After installing the user style the green section in the script’s webpage will actually change to this message… Opening up the Add-ons Manager Window shows our new script ready to go. The script worked perfectly when we conducted a search at Yahoo…the Status Bar Icon also changed from faded out to full color (another indicator that everything is running nicely). Conclusion If you prefer a custom look for your favorite websites then you can have a lot of fun experimenting with different user style scripts. Note: See our article here for specialized How-To Geek User Style Scripts that can be added to your browser. Links Download the Stylish Extension (Mozilla Add-ons) Visit the Userstyles.org Website Install the Yahoo! Result Number User Style Similar Articles Productive Geek Tips Spice Up that Boring about:blank Page in FirefoxExpand the Add Bookmark Dialog in Firefox by DefaultEnjoy How-To Geek User Style Script GoodnessAuto-Hide Your Cluttered Firefox Status Bar ItemsBeginner Geek: Delete User Accounts in Windows 7 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips VMware Workstation 7 Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Bypass Waiting Time On Customer Service Calls With Lucyphone MELTUP – "The Beginning Of US Currency Crisis And Hyperinflation" Enable or Disable the Task Manager Using TaskMgrED Explorer++ is a Worthy Windows Explorer Alternative Error Goblin Explains Windows Error Codes Twelve must-have Google Chrome plugins

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  • Simple Scripting for your Exalogic Storage

    - by Trond Strømme
    As part of my job in Oracle ACS (Advanced Customer Services) I'm handling lots of different systems and customers. Among the recent systems I worked with have been Oracle's Exalogic engineered systems. One of the things I'd never had much exposure to as a system developer/architect/middleware guy/Java dude has been storage; outside of consuming it for my photography needs.. Well, I'm always ready for a new challenge... I'd downloaded the 7000 series storage simulator when it was released in the good old Sun days, found it fun and instructive to play around with, but as I never touched storage in any way (besides consuming it..) I forgot about it. A couple of years ago when I started working with Exalogic engineered systems it again came into light as an invaluable learning and testing tool for the embedded storage in an Exalogic;  Oracle's Sun ZFS Storage 7320 Appliance.  aaaanyway... I've been "booted" into a part-time role as the interim storage/system admin/middleware/Java guy for a client and found I needed to create the occasional report or summary or whatever.. of what's using the storage in the 7320 (as default configured for an Exalogic, 40T of disk in a mirrored configuration, yielding 18T of actual space.) Reading the nice documentation and some articles on the Oracle Technology Network I saw great possibilities with the embedded ECMAScript3/JavaScript engine in the 7000 series.  In my personal opinion anyone who's dealing with Exalogic administration, or exposed to any of the 7000 series of storage appliances and servers that Oracle offers should have a VirtualBox instance of it kicking around. For development and testing it's a fantastic tool. (It can save you from explaining (most) of the embarrassing FAILS you can do if you test something in a production system to your management...) So download, and install.  A small sidestep, if after firing up the 7000 series simulator in VirtualBox you've forgotten what it's IP address is, the following will sort you out if you log in directly via the running VirtualBox VM. So in my case I can ssh to 192.168.56.101 or point a browser to https://192.168.56.101:215 to log into the storage appliance. One simple way of executing a script on the 7320 is to ssh to the device and redirecting a file with the script in it to ssh. ssh [email protected] < myscript.js One question I got from my client and the people who will take over the systems was: "how can we see the quotas and allocations for all projects/shares in one easy go so we don't have to go navigating around in the BUI for all the hundreds of shares the 7320 is hosting just to check if anything is running dry?" Easy! JavaScript time, VirtualBox and emacs! //NOTE! this script is available 'as is' It has ben run on a couple of 7320's, (running 2010.08.17.3.0,1-1.25 & // 2011.04.24.1.0,1-1.8) a 7420 and the VB image, but I personally //offer no guarantee whatsoever that it won't make your server topple, catch fire or in any way go pear shaped.. //run at your own risk or learn from my code and or mistakes.. script run('cd /'); run('shares'); //get all projects: proj = list(); function spaceToGig(bytes){ return bytes/1073741824; //convert bytes to GB } function fullInPercent(quota, space_data){ tmp = (space_data/quota)*100; return tmp; } //print header, slightly good looking printf(" %s/%-15s %8s(GB) %7s(GB) %5s(GB) %7s(GB) %3s\n","Project", "Share","Quota","Ref", "Snap", "Total","%full"); printf("-------------------------------------------------------------------------------\n") //for each project, get all shares. check for quota and calculate percentage and human readable figures.. for (i=0;i<proj.length;i++){ run('select ' + proj[i]); //get all shares for a project var pshares = list(); //for each share get quota properties for (j=0;j<pshares.length;j++){ run('select ' + pshares[j]); quota = get('quota'); //properties associated with a share or inherited from a project spaceData = get('space_data'); spaceSnap = get('space_snapshots'); spaceTotal = get('space_total'); if(quota>0){ //has quota printf(" %s/%-15s \t%4.2fGB\t%.2fGB\t%.2fGB\t%.2fGB\t%5.2f%%\n",proj[i], pshares[j],spaceToGig(quota),spaceToGig(spaceData),spaceToGig(spaceSnap),spaceToGig(spaceTotal),fullInPercent(quota,spaceTotal)); }else{ //no quota printf(" %s/%-15s \t%8s\t%.2fGB\t%.2fGB\t%.2fGB\t%s\n",proj[i],pshares[j], "N/A", spaceToGig(spaceData),spaceToGig(spaceSnap),spaceToGig(spaceTotal),"N/A"); } run('cd ..'); } run('done'); } The resulting output should look something like this: Project/Share Quota(GB) Ref(GB) Snap(GB) Total(GB) %full ------------------------------------------------------------------------------- ACSExalogicSystem/domains N/A 0.04GB 0.00GB 0.04GB N/A ACSExalogicSystem/logs N/A 0.01GB 0.00GB 0.01GB N/A ACSExalogicSystem/nodemgrs N/A 0.00GB 0.00GB 0.00GB N/A ACSExalogicSystem/stores N/A 0.04GB 0.00GB 0.04GB N/A ***_dev/FMW_***_1 133GB 4.24GB 0.01GB 4.25GB 3.19% ***_dev/FMW_***_2 N/A 4.25GB 0.01GB 4.26GB N/A ***_dev/applications 10GB 0.00GB 0.00GB 0.00GB 0.00% ***_dev/domains 50GB 10.75GB 3.55GB 14.30GB 28.61% ***_dev/logs 20GB 0.32GB 0.01GB 0.33GB 1.66% ***_dev/softwaredepot 20GB 4.15GB 0.00GB 4.15GB 20.73% ***_dev/stores 20GB 0.01GB 0.00GB 0.01GB 0.05% ###_dev/FMW_###_1 400GB 17.63GB 0.12GB 17.75GB 4.44% ###_dev/applications N/A 0.00GB 0.00GB 0.00GB N/A ###_dev/domains 120GB 14.21GB 5.53GB 19.74GB 16.45% ###_dev/logs 15GB 0.00GB 0.00GB 0.00GB 0.00% ###_dev/softwaredepot 250GB 73.55GB 0.02GB 73.57GB 29.43% …snip My apologies if the output is a bit mis-aligned here and there, I only bothered making it look good, not perfect :/ I also removed some of the project names (*,#)

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  • How to Achieve Real-Time Data Protection and Availabilty....For Real

    - by JoeMeeks
    There is a class of business and mission critical applications where downtime or data loss have substantial negative impact on revenue, customer service, reputation, cost, etc. Because the Oracle Database is used extensively to provide reliable performance and availability for this class of application, it also provides an integrated set of capabilities for real-time data protection and availability. Active Data Guard, depicted in the figure below, is the cornerstone for accomplishing these objectives because it provides the absolute best real-time data protection and availability for the Oracle Database. This is a bold statement, but it is supported by the facts. It isn’t so much that alternative solutions are bad, it’s just that their architectures prevent them from achieving the same levels of data protection, availability, simplicity, and asset utilization provided by Active Data Guard. Let’s explore further. Backups are the most popular method used to protect data and are an essential best practice for every database. Not surprisingly, Oracle Recovery Manager (RMAN) is one of the most commonly used features of the Oracle Database. But comparing Active Data Guard to backups is like comparing apples to motorcycles. Active Data Guard uses a hot (open read-only), synchronized copy of the production database to provide real-time data protection and HA. In contrast, a restore from backup takes time and often has many moving parts - people, processes, software and systems – that can create a level of uncertainty during an outage that critical applications can’t afford. This is why backups play a secondary role for your most critical databases by complementing real-time solutions that can provide both data protection and availability. Before Data Guard, enterprises used storage remote-mirroring for real-time data protection and availability. Remote-mirroring is a sophisticated storage technology promoted as a generic infrastructure solution that makes a simple promise – whatever is written to a primary volume will also be written to the mirrored volume at a remote site. Keeping this promise is also what causes data loss and downtime when the data written to primary volumes is corrupt – the same corruption is faithfully mirrored to the remote volume making both copies unusable. This happens because remote-mirroring is a generic process. It has no  intrinsic knowledge of Oracle data structures to enable advanced protection, nor can it perform independent Oracle validation BEFORE changes are applied to the remote copy. There is also nothing to prevent human error (e.g. a storage admin accidentally deleting critical files) from also impacting the remote mirrored copy. Remote-mirroring tricks users by creating a false impression that there are two separate copies of the Oracle Database. In truth; while remote-mirroring maintains two copies of the data on different volumes, both are part of a single closely coupled system. Not only will remote-mirroring propagate corruptions and administrative errors, but the changes applied to the mirrored volume are a result of the same Oracle code path that applied the change to the source volume. There is no isolation, either from a storage mirroring perspective or from an Oracle software perspective.  Bottom line, storage remote-mirroring lacks both the smarts and isolation level necessary to provide true data protection. Active Data Guard offers much more than storage remote-mirroring when your objective is protecting your enterprise from downtime and data loss. Like remote-mirroring, an Active Data Guard replica is an exact block for block copy of the primary. Unlike remote-mirroring, an Active Data Guard replica is NOT a tightly coupled copy of the source volumes - it is a completely independent Oracle Database. Active Data Guard’s inherent knowledge of Oracle data block and redo structures enables a separate Oracle Database using a different Oracle code path than the primary to use the full complement of Oracle data validation methods before changes are applied to the synchronized copy. These include: physical check sum, logical intra-block checking, lost write validation, and automatic block repair. The figure below illustrates the stark difference between the knowledge that remote-mirroring can discern from an Oracle data block and what Active Data Guard can discern. An Active Data Guard standby also provides a range of additional services enabled by the fact that it is a running Oracle Database - not just a mirrored copy of data files. An Active Data Guard standby database can be open read-only while it is synchronizing with the primary. This enables read-only workloads to be offloaded from the primary system and run on the active standby - boosting performance by utilizing all assets. An Active Data Guard standby can also be used to implement many types of system and database maintenance in rolling fashion. Maintenance and upgrades are first implemented on the standby while production runs unaffected at the primary. After the primary and standby are synchronized and all changes have been validated, the production workload is quickly switched to the standby. The only downtime is the time required for user connections to transfer from one system to the next. These capabilities further expand the expectations of availability offered by a data protection solution beyond what is possible to do using storage remote-mirroring. So don’t be fooled by appearances.  Storage remote-mirroring and Active Data Guard replication may look similar on the surface - but the devil is in the details. Only Active Data Guard has the smarts, the isolation, and the simplicity, to provide the best data protection and availability for the Oracle Database. Stay tuned for future blog posts that dive into the many differences between storage remote-mirroring and Active Data Guard along the dimensions of data protection, data availability, cost, asset utilization and return on investment. For additional information on Active Data Guard, see: Active Data Guard Technical White Paper Active Data Guard vs Storage Remote-Mirroring Active Data Guard Home Page on the Oracle Technology Network

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  • Reference Data Management and Master Data: Are Relation ?

    - by Mala Narasimharajan
    Submitted By:  Rahul Kamath  Oracle Data Relationship Management (DRM) has always been extremely powerful as an Enterprise Master Data Management (MDM) solution that can help manage changes to master data in a way that influences enterprise structure, whether it be mastering chart of accounts to enable financial transformation, or revamping organization structures to drive business transformation and operational efficiencies, or restructuring sales territories to enable equitable distribution of leads to sales teams following the acquisition of new products, or adding additional cost centers to enable fine grain control over expenses. Increasingly, DRM is also being utilized by Oracle customers for reference data management, an emerging solution space that deserves some explanation. What is reference data? How does it relate to Master Data? Reference data is a close cousin of master data. While master data is challenged with problems of unique identification, may be more rapidly changing, requires consensus building across stakeholders and lends structure to business transactions, reference data is simpler, more slowly changing, but has semantic content that is used to categorize or group other information assets – including master data – and gives them contextual value. In fact, the creation of a new master data element may require new reference data to be created. For example, when a European company acquires a US business, chances are that they will now need to adapt their product line taxonomy to include a new category to describe the newly acquired US product line. Further, the cross-border transaction will also result in a revised geo hierarchy. The addition of new products represents changes to master data while changes to product categories and geo hierarchy are examples of reference data changes.1 The following table contains an illustrative list of examples of reference data by type. Reference data types may include types and codes, business taxonomies, complex relationships & cross-domain mappings or standards. Types & Codes Taxonomies Relationships / Mappings Standards Transaction Codes Industry Classification Categories and Codes, e.g., North America Industry Classification System (NAICS) Product / Segment; Product / Geo Calendars (e.g., Gregorian, Fiscal, Manufacturing, Retail, ISO8601) Lookup Tables (e.g., Gender, Marital Status, etc.) Product Categories City à State à Postal Codes Currency Codes (e.g., ISO) Status Codes Sales Territories (e.g., Geo, Industry Verticals, Named Accounts, Federal/State/Local/Defense) Customer / Market Segment; Business Unit / Channel Country Codes (e.g., ISO 3166, UN) Role Codes Market Segments Country Codes / Currency Codes / Financial Accounts Date/Time, Time Zones (e.g., ISO 8601) Domain Values Universal Standard Products and Services Classification (UNSPSC), eCl@ss International Classification of Diseases (ICD) e.g., ICD9 à IC10 mappings Tax Rates Why manage reference data? Reference data carries contextual value and meaning and therefore its use can drive business logic that helps execute a business process, create a desired application behavior or provide meaningful segmentation to analyze transaction data. Further, mapping reference data often requires human judgment. Sample Use Cases of Reference Data Management Healthcare: Diagnostic Codes The reference data challenges in the healthcare industry offer a case in point. Part of being HIPAA compliant requires medical practitioners to transition diagnosis codes from ICD-9 to ICD-10, a medical coding scheme used to classify diseases, signs and symptoms, causes, etc. The transition to ICD-10 has a significant impact on business processes, procedures, contracts, and IT systems. Since both code sets ICD-9 and ICD-10 offer diagnosis codes of very different levels of granularity, human judgment is required to map ICD-9 codes to ICD-10. The process requires collaboration and consensus building among stakeholders much in the same way as does master data management. Moreover, to build reports to understand utilization, frequency and quality of diagnoses, medical practitioners may need to “cross-walk” mappings -- either forward to ICD-10 or backwards to ICD-9 depending upon the reporting time horizon. Spend Management: Product, Service & Supplier Codes Similarly, as an enterprise looks to rationalize suppliers and leverage their spend, conforming supplier codes, as well as product and service codes requires supporting multiple classification schemes that may include industry standards (e.g., UNSPSC, eCl@ss) or enterprise taxonomies. Aberdeen Group estimates that 90% of companies rely on spreadsheets and manual reviews to aggregate, classify and analyze spend data, and that data management activities account for 12-15% of the sourcing cycle and consume 30-50% of a commodity manager’s time. Creating a common map across the extended enterprise to rationalize codes across procurement, accounts payable, general ledger, credit card, procurement card (P-card) as well as ACH and bank systems can cut sourcing costs, improve compliance, lower inventory stock, and free up talent to focus on value added tasks. Change Management: Point of Sales Transaction Codes and Product Codes In the specialty finance industry, enterprises are confronted with usury laws – governed at the state and local level – that regulate financial product innovation as it relates to consumer loans, check cashing and pawn lending. To comply, it is important to demonstrate that transactions booked at the point of sale are posted against valid product codes that were on offer at the time of booking the sale. Since new products are being released at a steady stream, it is important to ensure timely and accurate mapping of point-of-sale transaction codes with the appropriate product and GL codes to comply with the changing regulations. Multi-National Companies: Industry Classification Schemes As companies grow and expand across geographies, a typical challenge they encounter with reference data represents reconciling various versions of industry classification schemes in use across nations. While the United States, Mexico and Canada conform to the North American Industry Classification System (NAICS) standard, European Union countries choose different variants of the NACE industry classification scheme. Multi-national companies must manage the individual national NACE schemes and reconcile the differences across countries. Enterprises must invest in a reference data change management application to address the challenge of distributing reference data changes to downstream applications and assess which applications were impacted by a given change. References 1 Master Data versus Reference Data, Malcolm Chisholm, April 1, 2006.

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  • Sun Ray Hardware Last Order Dates & Extension of Premier Support for Desktop Virtualization Software

    - by Adam Hawley
    In light of the recent announcement  to end new feature development for Oracle Virtual Desktop Infrastructure Software (VDI), Oracle Sun Ray Software (SRS), Oracle Virtual Desktop Client (OVDC) Software, and Oracle Sun Ray Client hardware (3, 3i, and 3 Plus), there have been questions and concerns regarding what this means in terms of customers with new or existing deployments.  The following updates clarify some of these commonly asked questions. Extension of Premier Support for Software Though there will be no new feature additions to these products, customers will have access to maintenance update releases for Oracle Virtual Desktop Infrastructure and Sun Ray Software, including Oracle Virtual Desktop Client and Sun Ray Operating Software (SROS) until Premier Support Ends.  To ensure that customer investments for these products are protected, Oracle  Premier Support for these products has been extended by 3 years to following dates: Sun Ray Software - November 2017 Oracle Virtual Desktop Infrastructure - March 2017 Note that OVDC support is also extended to the above dates since OVDC is licensed by default as part the SRS and VDI products.   As a reminder, this only affects the products listed above.  Oracle Secure Global Desktop and Oracle VM VirtualBox will continue to be enhanced with new features from time-to-time and, as a result, they are not affected by the changes detailed in this message. The extension of support means that customers under a support contract will still be able to file service requests through Oracle Support, and Oracle will continue to provide the utmost level of support to our customers as expected,  until the published Premier Support end date.  Following the end of Premier Support, Sustaining Support remains an 'indefinite' period of time.   Sun Ray 3 Series Clients - Last Order Dates For Sun Ray Client hardware, customers can continue to purchase Sun Ray Client devices until the following last order dates: Product Marketing Part Number Last Order Date Last Ship Date Sun Ray 3 Plus TC3-P0Z-00, TC3-PTZ-00 (TAA) September 13, 2013 February 28, 2014 Sun Ray 3 Client TC3-00Z-00 February 28, 2014 August 31, 2014 Sun Ray 3i Client TC3-I0Z-00 February 28, 2014 August 31, 2014 Payflex Smart Cards X1403A-N, X1404A-N February 28, 2014 August 31, 2014 Note the difference in the Last Order Date for the Sun Ray 3 Plus (September 13, 2013) compared to the other products that have a Last Order Date of February 28, 2014. The rapidly approaching date for Sun Ray 3 Plus is due to a supplier phasing-out production of a key component of the 3 Plus.   Given September 13 is unfortunately quite soon, we strongly encourage you to place your last time buy as soon as possible to maximize Oracle's ability fulfill your order. Keep in mind you can schedule shipments to be delivered as late as the end of February 2014, but the last day to order is September 13, 2013. Customers wishing to purchase other models - Sun Ray 3 Clients and/or Sun Ray 3i Clients - have additional time (until February 28, 2014) to assess their needs and to allow fulfillment of last time orders.  Please note that availability of supply cannot be absolutely guaranteed up to the last order dates and we strongly recommend placing last time buys as early as possible.  Warranty replacements for Sun Ray Client hardware for customers covered by Oracle Hardware Systems Support contracts will be available beyond last order dates, per Oracle's policy found on Oracle.com here.  Per that policy, Oracle intends to provide replacement hardware for up to 5 years beyond the last ship date, but hardware may not be available beyond the 5 year period after the last ship date for reasons beyond Oracle's control. In any case, by design, Sun Ray Clients have an extremely long lifespan  and mean time between failures (MTBF) - much longer than PCs, and over the years we have continued to see first- and second generations of Sun Rays still in daily use.  This is no different for the Sun Ray 3, 3i, and 3 Plus.   Because of this, and in addition to Oracle's continued support for SRS, VDI, and SROS, Sun Ray and Oracle VDI deployments can continue to expand and exist as a viable solution for some time in the future. Continued Availability of Product Licenses and Support Oracle will continue to offer all existing software licenses, and software and hardware support including: Product licenses and Premier Support for Sun Ray Software and Oracle Virtual Desktop Infrastructure Premier Support for Operating Systems (for Sun Ray Operating Software maintenance upgrades/support)  Premier Support for Systems (for Sun Ray Operating Software maintenance upgrades/support and hardware warranty) Support renewals For More Information For more information, please refer to the following documents for specific dates and policies associated with the support of these products: Document 1478170.1 - Oracle Desktop Virtualization Software and Hardware Lifetime Support Schedule Document 1450710.1 - Sun Ray Client Hardware Lifetime schedule Document 1568808.1 - Document Support Policies for Discontinued Oracle Virtual Desktop Infrastructure, Sun Ray Software and Hardware and Oracle Virtual Desktop Client Development For Sales Orders and Questions Please contact your Oracle Sales Representative or Saurabh Vijay ([email protected])

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  • IRM Item Codes &ndash; what are they for?

    - by martin.abrahams
    A number of colleagues have been asking about IRM item codes recently – what are they for, when are they useful, how can you control them to meet some customer requirements? This is quite a big topic, but this article provides a few answers. An item code is part of the metadata of every sealed document – unless you define a custom metadata model. The item code is defined when a file is sealed, and usually defaults to a timestamp/filename combination. This time/name combo tends to make item codes unique for each new document, but actually item codes are not necessarily unique, as will become clear shortly. In most scenarios, item codes are not relevant to the evaluation of a user’s rights - the context name is the critical piece of metadata, as a user typically has a role that grants access to an entire classification of information regardless of item code. This is key to the simplicity and manageability of the Oracle IRM solution. Item codes are occasionally exposed to users in the UI, but most users probably never notice and never care. Nevertheless, here is one example of where you can see an item code – when you hover the mouse pointer over a sealed file. As you see, the item code for this freshly created file combines a timestamp with the file name. But what are item codes for? The first benefit of item codes is that they enable you to manage exceptions to the policy defined for a context. Thus, I might have access to all oracle – internal files - except for 2011_03_11 13:33:29 Board Minutes.sdocx. This simple mechanism enables Oracle IRM to provide file-by-file control where appropriate, whilst offering the scalability and manageability of classification-based control for the majority of users and content. You really don’t want to be managing each file individually, but never say never. Item codes can also be used for the opposite effect – to include a file in a user’s rights when their role would ordinarily deny access. So, you can assign a role that allows access only to specified item codes. For example, my role might say that I have access to precisely one file – the one shown above. So how are item codes set? In the vast majority of scenarios, item codes are set automatically as part of the sealing process. The sealing API uses the timestamp and filename as shown, and the user need not even realise that this has happened. This automatically creates item codes that are for all practical purposes unique - and that are also intelligible to users who might want to refer to them when viewing or assigning rights in the management UI. It is also possible for suitably authorised users and applications to set the item code manually or programmatically if required. Setting the item code manually using the IRM Desktop The manual process is a simple extension of the sealing task. An authorised user can select the Advanced… sealing option, and will see a dialog that offers the option to specify the item code. To see this option, the user’s role needs the Set Item Code right – you don’t want most users to give any thought at all to item codes, so by default the option is hidden. Setting the item code programmatically A more common scenario is that an application controls the item code programmatically. For example, a document management system that seals documents as part of a workflow might set the item code to match the document’s unique identifier in its repository. This offers the option to tie IRM rights evaluation directly to the security model defined in the document management system. Again, the sealing application needs to be authorised to Set Item Code. The Payslip Scenario To give a concrete example of how item codes might be used in a real world scenario, consider a Human Resources workflow such as a payslips. The goal might be to allow the HR team to have access to all payslips, but each employee to have access only to their own payslips. To enable this, you might have an IRM classification called Payslips. The HR team have a role in the normal way that allows access to all payslips. However, each employee would have an Item Reader role that only allows them to access files that have a particular item code – and that item code might match the employee’s payroll number. So, employee number 123123123 would have access to items with that code. This shows why item codes are not necessarily unique – you can deliberately set the same code on many files for ease of administration. The employees might have the right to unseal or print their payslip, so the solution acts as a secure delivery mechanism that allows payslips to be distributed via corporate email without any fear that they might be accessed by IT administrators, or forwarded accidentally to anyone other than the intended recipient. All that remains is to ensure that as each user’s payslip is sealed, it is assigned the correct item code – something that is easily managed by a simple IRM sealing application. Each month, an employee’s payslip is sealed with the same item code, so you do not need to keep amending the list of items that the user has access to – they have access to all documents that carry their employee code.

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  • Short Season, Long Models - Dealing with Seasonality

    - by Michel Adar
    Accounting for seasonality presents a challenge for the accurate prediction of events. Examples of seasonality include: ·         Boxed cosmetics sets are more popular during Christmas. They sell at other times of the year, but they rise higher than other products during the holiday season. ·         Interest in a promotion rises around the time advertising on TV airs ·         Interest in the Sports section of a newspaper rises when there is a big football match There are several ways of dealing with seasonality in predictions. Time Windows If the length of the model time windows is short enough relative to the seasonality effect, then the models will see only seasonal data, and therefore will be accurate in their predictions. For example, a model with a weekly time window may be quick enough to adapt during the holiday season. In order for time windows to be useful in dealing with seasonality it is necessary that: The time window is significantly shorter than the season changes There is enough volume of data in the short time windows to produce an accurate model An additional issue to consider is that sometimes the season may have an abrupt end, for example the day after Christmas. Input Data If available, it is possible to include the seasonality effect in the input data for the model. For example the customer record may include a list of all the promotions advertised in the area of residence. A model with these inputs will have to learn the effect of the input. It is possible to learn it specific to the promotion – and by the way learn about inter-promotion cross feeding – by leaving the list of ads as it is; or it is possible to learn the general effect by having a flag that indicates if the promotion is being advertised. For inputs to properly represent the effect in the model it is necessary that: The model sees enough events with the input present. For example, by virtue of the model lifetime (or time window) being long enough to see several “seasons” or by having enough volume for the model to learn seasonality quickly. Proportional Frequency If we create a model that ignores seasonality it is possible to use that model to predict how the specific person likelihood differs from average. If we have a divergence from average then we can transfer that divergence proportionally to the observed frequency at the time of the prediction. Definitions: Ft = trailing average frequency of the event at time “t”. The average is done over a suitable period of to achieve a statistical significant estimate. F = average frequency as seen by the model. L = likelihood predicted by the model for a specific person Lt = predicted likelihood proportionally scaled for time “t”. If the model is good at predicting deviation from average, and this holds over the interesting range of seasons, then we can estimate Lt as: Lt = L * (Ft / F) Considering that: L = (L – F) + F Substituting we get: Lt = [(L – F) + F] * (Ft / F) Which simplifies to: (i)                  Lt = (L – F) * (Ft / F)  +  Ft This latest expression can be understood as “The adjusted likelihood at time t is the average likelihood at time t plus the effect from the model, which is calculated as the difference from average time the proportion of frequencies”. The formula above assumes a linear translation of the proportion. It is possible to generalize the formula using a factor which we will call “a” as follows: (ii)                Lt = (L – F) * (Ft / F) * a  +  Ft It is also possible to use a formula that does not scale the difference, like: (iii)               Lt = (L – F) * a  +  Ft While these formulas seem reasonable, they should be taken as hypothesis to be proven with empirical data. A theoretical analysis provides the following insights: The Cumulative Gains Chart (lift) should stay the same, as at any given time the order of the likelihood for different customers is preserved If F is equal to Ft then the formula reverts to “L” If (Ft = 0) then Lt in (i) and (ii) is 0 It is possible for Lt to be above 1. If it is desired to avoid going over 1, for relatively high base frequencies it is possible to use a relative interpretation of the multiplicative factor. For example, if we say that Y is twice as likely as X, then we can interpret this sentence as: If X is 3%, then Y is 6% If X is 11%, then Y is 22% If X is 70%, then Y is 85% - in this case we interpret “twice as likely” as “half as likely to not happen” Applying this reasoning to (i) for example we would get: If (L < F) or (Ft < (1 / ((L/F) + 1)) Then  Lt = L * (Ft / F) Else Lt = 1 – (F / L) + (Ft * F / L)  

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  • Mobile Apps for Oracle E-Business Suite

    - by Steven Chan (Oracle Development)
    Many things have changed in the mobile space over the last few years. Here's an update on our strategy for mobile apps for the E-Business Suite. Mobile app strategy We're building our family of mobile apps for the E-Business Suite using Oracle Mobile Application Framework.  This framework allows us to write a single application that can be run on Apple iOS and Google Android platforms. Mobile apps for the E-Business Suite will share a common look-and-feel. The E-Business Suite is a suite of over 200 product modules spanning Financials, Supply Chain, Human Resources, and many other areas. Our mobile app strategy is to release standalone apps for specific product modules.  Our Oracle Timecards app, which allows users to create and submit timecards, is an example of a standalone app. Some common functions that span multiple product areas will have dedicated apps, too. An example of this is our Oracle Approvals app, which allows users to review and approve requests for expenses, requisitions, purchase orders, recruitment vacancies and offers, and more. You can read more about our Oracle Mobile Approvals app here: Now Available: Oracle Mobile Approvals for iOS Our goal is to support smaller screen (e.g. smartphones) as well as larger screens (e.g. tablets), with the smaller screen versions generally delivered first.  Where possible, we will deliver these as universal apps.  An example is our Oracle Mobile Field Service app, which allows field service technicians to remotely access customer, product, service request, and task-related information.  This app can run on a smartphone, while providing a richer experience for tablets. Deploying EBS mobile apps The mobile apps, themselves (i.e. client-side components) can be downloaded by end-users from the Apple iTunes today.  Android versions will be available from Google play. You can monitor this blog for Android-related updates. Where possible, our mobile apps should be deployable with a minimum of server-side changes.  These changes will generally involve a consolidated server-side patch for technology-stack components, and possibly a server-side patch for the functional product module. Updates to existing mobile apps may require new server-side components to enable all of the latest mobile functionality. All EBS product modules are certified for internal intranet deployments (i.e. used by employees within an organization's firewall).  Only a subset of EBS products such as iRecruitment are certified to be deployed externally (i.e. used by non-employees outside of an organization's firewall).  Today, many organizations running the E-Business Suite do not expose their EBS environment externally and all of the mobile apps that we're building are intended for internal employee use.  Recognizing this, our mobile apps are currently designed for users who are connected to the organization's intranet via VPN.  We expect that this may change in future updates to our mobile apps. Mobile apps and internationalization The initial releases of our mobile apps will be in English.  Later updates will include translations for all left-to-right languages supported by the E-Business Suite.  Right-to-left languages will not be translated. Customizing apps for enterprise deployments The current generation of mobile apps for Oracle E-Business Suite cannot be customized. We are evaluating options for limited customizations, including corporate branding with logos, corporate color schemes, and others. This is a potentially-complex area with many tricky implications for deployment and maintenance.  We would be interested in hearing your requirements for customizations in enterprise deployments.Prerequisites Apple iOS 7 and higher Android 4.1 (API level 16) and higher, with minimum CPU/memory configurations listed here EBS 12.1: EBS 12.1.3 Family Packs for the related product module EBS 12.2.3 References Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation (Note 1641772.1) Oracle E-Business Suite Mobile Apps Administrator's Guide, Release 12.1 and 12.2 (Note 1642431.1) Related Articles Using Mobile Devices with Oracle E-Business Suite Apple iPads Certified with Oracle E-Business Suite 12.1 Now Available: Oracle Mobile Approvals for iOS The preceding is intended to outline our general product direction.  It is intended for information purposes only, and may not be incorporated into any contract.   It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision.  The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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  • Best Method For Evaluating Existing Software or New Software

    How many of us have been faced with having to decide on an off-the-self or a custom built component, application, or solution to integrate in to an existing system or to be the core foundation of a new system? What is the best method for evaluating existing software or new software still in the design phase? One of the industry preferred methodologies to use is the Active Reviews for Intermediate Designs (ARID) evaluation process.  ARID is a hybrid mixture of the Active Design Review (ADR) methodology and the Architectural Tradeoff Analysis Method (ATAM). So what is ARID? ARD’s main goal is to ensure quality, detailed designs in software. One way in which it does this is by empowering reviewers by assigning generic open ended survey questions. This approach attempts to remove the possibility for allowing the standard answers such as “Yes” or “No”. The ADR process ignores the “Yes”/”No” questions due to the fact that they can be leading based on how the question is asked. Additionally these questions tend to receive less thought in comparison to more open ended questions. Common Active Design Review Questions What possible exceptions can occur in this component, application, or solution? How should exceptions be handled in this component, application, or solution? Where should exceptions be handled in this component, application, or solution? How should the component, application, or solution flow based on the design? What is the maximum execution time for every component, application, or solution? What environments can this component, application, or solution? What data dependencies does this component, application, or solution have? What kind of data does this component, application, or solution require? Ok, now I know what ARID is, how can I apply? Let’s imagine that your organization is going to purchase an off-the-shelf (OTS) solution for its customer-relationship management software. What process would we use to ensure that the correct purchase is made? If we use ARID, then we will have a series of 9 steps broken up by 2 phases in order to ensure that the correct OTS solution is purchases. Phase 1 Identify the Reviewers Prepare the Design Briefing Prepare the Seed Scenarios Prepare the Materials When identifying reviewers for a design it is preferred that they be pulled from a candidate pool comprised of developers that are going to implement the design. The believe is that developers actually implementing the design will have more a vested interest in ensuring that the design is correct prior to the start of code. Design debriefing consist of a summary of the design, examples of the design solving real world examples put in to use and should be no longer than two hours typically. The primary goal of this briefing is to adequately summarize the design so that the review members could actually implement the design. In the example of purchasing an OTS product I would attempt to review my briefing prior to its distribution with the review facilitator to ensure that nothing was excluded that should have not been. This practice will also allow me to test the length of the briefing to ensure that can be delivered in an appropriate about of time. Seed Scenarios are designed to illustrate conceptualized scenarios when applied with a set of sample data. These scenarios can then be used by the reviewers in the actual evaluation of the software, All materials needed for the evaluation should be prepared ahead of time so that they can be reviewed prior to and during the meeting. Materials Included: Presentation Seed Scenarios Review Agenda Phase 2 Present ARID Present Design Brainstorm and prioritize scenarios Apply scenarios Summarize Prior to the start of any ARID review meeting the Facilitator should define the remaining steps of ARID so that all the participants know exactly what they are doing prior to the start of the review process. Once the ARID rules have been laid out, then the lead designer presents an overview of the design which typically takes about two hours. During this time no questions about the design or rational are allowed to be asked by the review panel as a standard, but they are written down for use latter in the process. After the presentation the list of compiled questions is then summarized and sent back to the lead designer as areas that need to be addressed further. In the example of purchasing an OTS product issues could arise regarding security, the implementation needed or even if this is this the correct product to solve the needed solution. After the Design presentation a brainstorming and prioritize scenarios process begins by reducing the seed scenarios down to just the highest priority scenarios.  These will then be used to test the design for suitability. Once the selected scenarios have been defined the reviewers apply the examples provided in the presentation to the scenarios. The intended output of this process is to provide code or pseudo code that makes use of the examples provided while solving the selected seed scenarios. As a standard rule, the designers of the systems are not allowed to help the review board unless they all become stuck. When this occurs it is documented and along with the reason why the designer needed to help the review panel back on track. Once all of the scenarios have been completed the review facilitator reviews with the group issues that arise during the process. Then the reviewers will be polled as to efficacy of the review experience. References: Clements, Paul., Kazman, Rick., Klien, Mark. (2002). Evaluating Software Architectures: Methods and Case Studies Indianapolis, IN: Addison-Wesley

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  • Oracle Fusion Middleware gives you Choice and Portability for Public and Private Cloud

    - by Michelle Kimihira
    Author: Margaret Lee, Senior Director, Product Management, Oracle Fusion Middleware Cloud Computing allows customers to quickly develop and deploy applications in a shared environment.  The environment can span across hardward (IaaS), foundation layer software (PaaS), and end-user software (SaaS). Cloud Computing provides compelling benefits in terms of business agility and IT cost savings.  However, with complex, existing heterogeneous architectures, and concerns for security and manageability, enterprises are challenged to define their Cloud strategy.  For most enterprises, the solution is a hybrid of private and public cloud.  Fusion Middleware supports customers’ Cloud requirements through choice and portability. Fusion Middleware supports a variety of cloud development and deployment models:  Oracle [Public] Cloud; customer private cloud; hybrid of these two, and traditional dedicated, on-premise model Customers can develop applications in any of these models and deployed in another, providing the flexibility and portability they need Oracle Cloud is a public cloud offering.  Within Oracle Cloud, Fusion Middleware provides two key offerings include the Developer cloud service and Java cloud deployment service. Developer Cloud Service Simplify Development: Automated provisioned environment; pre-configured and integrated; web-based administration Deploy Automatically: Fully integrated with Oracle Cloud for Java deployment; workflow ensures build & test Collaborate & Manage: Fits any size team; integrated team source repository; continuous integration; task/defect tracking Integrated with all major IDEs: Oracle JDeveloper; NetBeans; Eclipse Java Cloud Service Java Cloud service provides flexible Java deployment environment for departmental applications and development, staging, QA, training, and demo environments.  It also supports customizations deployments for SaaS-based Fusion Applications customers.  Some key features of Java Cloud Service include: WebLogic Server on Exalogic, secure, highly available infrastructure Database Service & IDE Integration Open, Standard-based Deploy Web Apps, Web Services, REST Services Fully managed and supported by Oracle For more information, please visit Oracle Cloud, Oracle Cloud Java Service and Oracle Cloud Developer Service. If your enterprise prefers a private cloud, for reasons such as security, control, manageability, and complex integration that prevent your applications from being deployed on a public cloud, Fusion Middleware also provide you with the products and tools you need.  Sometimes called Private PaaS, private clouds have their predecessors in shared-services arrangements many large companies have been building in the past decade.  The difference, however, are in the scope of the services, and depth of their capabilities.  In terms of vertical stack depth, private clouds not only provide hardware and software infrastructure to run your applications, they also provide services such as integration and security, that your applications need.  Horizontally, private clouds provide monitoring, management, lifecycle, and charge back capabilities out-of-box that shared-services platforms did not have before. Oracle Fusion Middleware includes the complete stack of hardware and software for you to build private clouds: SOA suite and BPM suite to support systems integration and process flow between applications deployed on your private cloud and the rest of your organization Identity and Access Management suite to provide security, provisioning, and access services for applications deployed on your private cloud WebLogic Server to run your applications Enterprise Manager's Cloud Management pack to monitor, manage, upgrade applications running on your private cloud Exalogic or optimized Oracle-Sun hardware to build out your private cloud The most important key differentiator for Oracle's cloud solutions is portability, between private and public clouds.  This is unique to Oracle because portability requires the vendor to have product depth and breadth in both public cloud services and private cloud product offerings.  Most public cloud vendors cannot provide the infrastructure and tools customers need to build their own private clouds.  In reverse, traditional software tools vendors typically do not have the product and expertise breadth to build out and offer a public cloud.  Oracle can.  It is important for customers that the products and technologies  Oracle uses to build its public is the same set that it sells to customers for them to build private clouds.  Fundamentally, that enables skills reuse,  as well as application portability. For more information on Oracle PaaS offerings, please visit Oracle's product information page.    Resources Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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