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  • Does CakePHP treat all INT fields as ID's for join tables?

    - by Jonnie
    I am trying to save a User, their Profile, and some tags and my join table that links the profile and the tags keeps getting messed up. The profile model is called Instructor, the tag model is called Subject. The Instructor has a phone number and a zip code and for some reason CakePHP thinks these are the fields it should use when creating entries in my join table. My Join table always comes out as: id | instructor_id | subject_id | 1 | 90210 | 1 | // thinks that the zip code is an instructor_id 2 | 1112223333 | 1 | // thinks that the phone number is an instructor_id 3 | 1 | 1 | // thinks that user_id is an instructor_id 4 | 1 | 1 | // the actual instructor_id, this one's correct 5 | 90210 | 2 | 6 | 1112223333 | 2 | 3 | 1 | 2 | 4 | 1 | 2 | My Models: class Instructor extends AppModel { var $name = 'Instructor'; var $belongsTo = array('User', 'State'); var $hasAndBelongsToMany = array( 'Subject' = array( 'className' = 'Subject', 'joinTable' = 'instructors_subjects', 'foreignKey' = 'instructor_id', 'associationForeignKey' = 'subject_id', 'unique' = true, 'conditions' = '', 'fields' = '', 'order' = '', 'limit' = '', 'offset' = '', 'finderQuery' = '', 'deleteQuery' = '', 'insertQuery' = '' ) ); } class Subject extends AppModel { var $name = 'Subject'; var $hasAndBelongsToMany = array( 'Instructor' = array( 'className' = 'Instructor', 'joinTable' = 'instructors_subjects', 'foreignKey' = 'subject_id', 'associationForeignKey' = 'instructor_id', 'unique' = true, 'conditions' = '', 'fields' = '', 'order' = '', 'limit' = '', 'offset' = '', 'finderQuery' = '', 'deleteQuery' = '', 'insertQuery' = '' ) ); } My Model Associations: User hasOne Instructor Instructor belongsTo User Instructor hasAndBelongsToMany Subject Subject hasAndBelongsToMany Instructor My form data looks like: Array ( [User] = Array ( [username] = MrInstructor [password] = cddb06c93c72f34eb9408610529a34645c29c55d [group_id] = 2 ) [Instructor] = Array ( [name] = Jimmy Bob [email] = [email protected] [phone] = 1112223333 [city] = Beverly Hills [zip_code] = 90210 [states] = 5 [website] = www.jimmybobbaseballschool.com [description] = Jimmy Bob is an instructor. [user_id] = 1 [id] = 1 ) [Subject] = Array ( [name] = hitting, pitching ) ) My function for processing the form looks like: function instructor_register() { $this-set('groups', $this-User-Group-find('list')); $this-set('states', $this-User-Instructor-State-find('list')); if (!empty($this-data)) { // Set the group to Instructor $this-data['User']['group_id'] = 2; // Save the user data $user = $this-User-save($this-data, true, array( 'username', 'password', 'group_id' )); // If the user was saved, save the instructor's info if (!empty($user)) { $this-data['Instructor']['user_id'] = $this-User-id; $instructor = $this-User-Instructor-save($this-data, true, array( 'user_id', 'name', 'email', 'phone', 'city', 'zip_code', 'state_id', 'website', 'description' )); // If the instructor was saved, save the rest if(!empty($instructor)) { $instructorId = $this-User-Instructor-id; $this-data['Instructor']['id'] = $instructorId; // Save each subject seperately $subjects = explode(",", $this-data['Subject']['name']); foreach ($subjects as $_subject) { // Get the correct subject format $_subject = strtolower(trim($_subject)); $this-User-Instructor-Subject-create($this-data); $this-User-Instructor-Subject-set(array( 'name' = $_subject )); $this-User-Instructor-Subject-save(); echo ''; print_r($this-data); echo ''; } } } } }

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  • How to read textarea with certain condition

    - by user281180
    I have a textarea in which the user enters the following data: Paul:Nine, Rome Jenny:Five, India Bob I want to read the data and store the values before the colon in an array and the values after the colon in another array. Please note that the user may not enter values after the colon like in case 3 above. In such case, the value must be stored in the first array as if it is before the colon. How can I do that using jquery?

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  • Multiple roles with attributes(?) in Capistrano

    - by Justin
    How can I pass along attributes to my tasks in capistrano? I'm thinking it would be something along the lines of... role :app, [["server_one", {:name => "alice"}], ["server_two", {:name => "bob"}], ["server_three", {:name => "charles"}]] And then for my task... task :start_server do run "./myscript #{name}" end Any ideas?

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  • __proto__ of a function

    - by alter
    if I have a class called Person. var Person = function(fname, lname){ this.fname = fname; this.lname = lname; } Person.prototype.mname = "Test"; var p = new Person('Alice','Bob'); Now, p.proto refers to prototype of Person but, when I try to do Person.proto , it points to function(), and Person.constructor points to Function(). can some1 explain what is the difference between function() and Function() and why prototype of a Function() class is a function()

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  • Group by with ActiveRecord in Rails

    - by Adnan
    Hello, I have a the following table with rows: ================================================================ id | name | group1 | group2 | group3 | group4 | ================================================================ 1 | Bob | 1 | 0 | 0 | 1| ================================================================ 2 | Eric| 0 | 1 | 0 | 1| ================================================================ 3 | Muris | 1 | 0 | 1 | 1| ================================================================ 4 | Angela | 0 | 0 | 0 | 1| ================================================================ What would be the most efficient way to get the list with ActiveRecords ordered by groups and show their count like this: group1 (2) group2 (1) group3 (1) group4 (4) All help is appreciated.

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  • Split by Caps in Javascript,

    - by user1294188
    I am trying to split up a string by caps using Javascript, Examples of what Im trying to do: "HiMyNameIsBob" -> "Hi My Name Is Bob" "GreetingsFriends" -> "Greetings Friends" I am aware of the str.split() function, however I am not sure how to make this function work with capital letters. I've tried: str.split("(?=\\p{Upper})") Unfortunately that doesn't work, any help would be great.

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  • Can i use a model object directly in a find

    - by user340100
    Hi, Can i pass a_teacher directly into the find? or do i have to compare each of its attributes as i have done here? thanks a_teacher = Techer.new(:name => "Bob", :age => 30) self.classes.all(:conditions => ["teacher.name = ? AND teacher.age = ?", a_teacher.name,a_teacher.age], :joins => :teacher)

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  • Different Assembly Name for Each Platform Target

    - by Murray
    I need to generate different assembly names depending on the platform target. For example, I have a console application "bob.exe". Instead of building for AnyCPU, I need to build explicitly for x86 and x64 and thus want "bob32.exe" and "bob64.exe". The Application tab in Visual Studio 2010 project options disables the Platform combobox. Build Events also don't allow options per platform so I can't rename it afterwards very easily.

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  • Configuring Wireless on Cisco 851W

    - by Aequitarum Custos
    Either a powersurge or something caused our router's configuration to get wiped, and our last backup was before the wireless network was setup. We have not been able to reconfigure the wireless since then, so was curious if anyone here would be able to determine what configuration is needed. We are using a Cisco 851W running 12.4(15)T9 We would like to use WPA encryption, and have it on the same network as the rest of the office network. Config file is below: User Access Verification Building configuration... Current configuration : 3857 bytes ! version 12.4 no service pad service timestamps debug datetime msec service timestamps log datetime msec service password-encryption no service dhcp ! hostname BOB ! boot-start-marker boot-end-marker ! enable secret 5 ********************* ! no aaa new-model ! ! dot11 syslog no ip source-route ! ! ip cef no ip bootp server ip domain name BOB.com ip name-server 61.11.1.1 ip name-server 61.11.1.2 ! ! ! username BOBB privilege 15 password 7 ************************* ! ! archive log config hidekeys ! ! ip tcp synwait-time 10 ! ! ! interface FastEthernet0 no cdp enable ! interface FastEthernet1 no cdp enable ! interface FastEthernet2 no cdp enable ! interface FastEthernet3 no cdp enable ! interface FastEthernet4 description WAN Connection$ETH-WAN$ ip address 61.11.1.14 255.255.254.0 ip nat outside ip virtual-reassembly duplex auto speed auto no cdp enable ! interface Dot11Radio0 no ip address shutdown ! encryption mode ciphers tkip speed basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0 54.0 station-role root no cdp enable ! interface Dot11Radio0.1 encapsulation dot1Q 1 native no cdp enable bridge-group 1 bridge-group 1 subscriber-loop-control bridge-group 1 spanning-disabled bridge-group 1 block-unknown-source no bridge-group 1 source-learning no bridge-group 1 unicast-flooding ! interface Dot11Radio0.20 ip access-group Guest-ACL in no cdp enable ! interface Vlan1 description Internal Network ip address 192.168.2.60 255.255.255.0 ip nat inside ip nat enable ip virtual-reassembly ! ip forward-protocol nd ip route 0.0.0.0 0.0.0.0 61.11.2.14 ! ip http server no ip http secure-server ip nat inside source list 1 interface FastEthernet4 overload ! ip access-list extended Guest-ACL deny ip any 192.0.0.0 0.0.0.255 permit ip any any ! access-list 1 permit 192.0.0.0 0.0.0.255 access-list 100 remark SDM_ACL Category=2 access-list 100 permit ip 192.0.0.0 0.0.0.255 any no cdp run ! control-plane ! !

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  • Conversation as User Assistance

    - by ultan o'broin
    Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • South Florida Code Camp 2010 &ndash; VI &ndash; 2010-02-27

    - by Dave Noderer
    Catching up after our sixth code camp here in the Ft Lauderdale, FL area. Website at: http://www.fladotnet.com/codecamp. For the 5th time, DeVry University hosted the event which makes everything else really easy! Statistics from 2010 South Florida Code Camp: 848 registered (we use Microsoft Group Events) ~ 600 attended (516 took name badges) 64 speakers (including speaker idol) 72 sessions 12 parallel tracks Food 400 waters 600 sodas 900 cups of coffee (it was cold!) 200 pounds of ice 200 pizza's 10 large salad trays 900 mouse pads Photos on facebook Dave Noderer: http://www.facebook.com/home.php#!/album.php?aid=190812&id=693530361 Joe Healy: http://www.facebook.com/devfish?ref=mf#!/album.php?aid=202787&id=720054950 Will Strohl:http://www.facebook.com/home.php#!/album.php?aid=2045553&id=1046966128&ref=mf Veronica Gonzalez: http://www.facebook.com/home.php#!/album.php?aid=150954&id=672439484 Florida Speaker Idol One of the sessions at code camp was the South Florida Regional speaker idol competition. After user group level competitions there are five competitors. I acted as MC and score keeper while Ed Hill, Bob O’Connell, John Dunagan and Shervin Shakibi were judges. This statewide competition is being run by Roy Lawsen in Lakeland and the winner, Jeff Truman from Naples will move on to the state finals to be held at the Orlando Code Camp on 3/27/2010: http://www.orlandocodecamp.com/. Each speaker has 10 minutes. The participants were: Alex Koval Jeff Truman Jared Nielsen Chris Catto Venkat Narayanasamy They all did a great job and I’m working with each to make sure they don’t stop there and start speaking at meetings. Thanks to everyone involved! Volunteers As always events like this don’t happen without a lot of help! The key people were: Ed Hill, Bob O’Connell – DeVry For the months leading up to the event, Ed collects all of the swag, books, etc and stores them. He holds meeting with various DeVry departments to coordinate the day, he works with the students in the days  before code camp to stuff bags, print signs, arrange tables and visit BJ’s for our supplies (I go and pay but have a small car!). And of course the day of the event he is there at 5:30 am!! We took two SUV’s to BJ’s, i was really worried that the 36 cases of water were going to break his rear axle! He also helps with the students and works very hard before and after the event. Rainer Haberman – Speakers and Volunteer of the Year Rainer has helped over the past couple of years but this time he took full control of arranging the tracks. I did some preliminary work solicitation speakers but he took over all communications after that. We have tried various organizations around speakers, chair per track, central team but having someone paying attention to the details is definitely the way to go! This was the first year I did not have to jump in at the last minute and re-arrange everything. There were lots of kudo’s from the speakers too saying they felt it was more organized than they have experienced in the past from any code camp. Thanks Rainer! Ray Alamonte – Book Swap We saw the idea of a book swap from the Alabama Code Camp and thought we would give it a try. Ray jumped in and took control. The idea was to get people to bring their old technical books to swap or for others to buy. You got a ticket for each book you brought that you could then turn in to buy another book. If you did not have a ticket you could buy a book for $1. Net proceeds were $153 which I rounded up and donated to the Red Cross. There is plenty going on in Haiti and Chile! I don’t think we really got a count of how many books came in. I many cases the books barely hit the table before being picked up again. At the end we were left with a dozen books which we donated to the DeVry library. A great success we will definitely do again! Jace Weiss / Ratchelen Hut – Coffee and Snacks Wow, this was an eye opener. In past years a few of us would struggle to give some attention to coffee, snacks, etc. But it was always tenuous and always ended up running out of coffee. In the past we have tried buying Dunkin Donuts coffee, renting urns, borrowing urns, etc. This year I actually purchased 2 – 100 cup Westbend commercial brewers plus a couple of small urns (30 and 60 cup we used for decaf). We got them both started early (although i forgot to push the on button on one!) and primed it with 10 boxes of Joe from Dunkin. then Jace and Rachelen took over.. once a batch was brewed they would refill the boxes, keep the area clean and at one point were filling cups. We never ran out of coffee and served a few hundred more than last  year. We did look but next year I’ll get a large insulated (like gatorade) dispensing container. It all went very smoothly and having help focused on that one area was a big win. Thanks Jace and Rachelen! Ken & Shirley Golding / Roberta Barbosa – Registration Ken & Shirley showed up and took over registration. This year we printed small name tags for everyone registered which was great because it is much easier to remember someone’s name when they are labeled! In any case it went the smoothest it has ever gone. All three were actively pulling people through the registration, answering questions, directing them to bags and information very quickly. I did not see that there was too big a line at any time. Thanks!! Scott Katarincic / Vishal Shukla – Website For the 3rd?? year in a row, Scott was in charge of the website starting in August or September when I start on code camp. He handles all the requests, makes changes to the site and admin. I think two years ago he wrote all the backend administration and tunes it and the website a bit but things are pretty stable. The only thing I do is put up the sponsors. It is a big pressure off of me!! Thanks Scott! Vishal jumped into the web end this year and created a new Silverlight agenda page to replace the old ajax page. We will continue to enhance this but it is definitely a good step forward! Thanks! Alex Funkhouser – T-shirts/Mouse pads/tables/sponsors Alex helps in many areas. He helps me bring in sponsors and handles all the logistics for t-shirts, sponsor tables and this year the mouse pads. He is also a key person to help promote the event as well not to mention the after after party which I did not attend and don’t want to know much about! Students There were a number of student volunteers but don’t have all of their names. But thanks to them, they stuffed bags, patrolled pizza and helped with moving things around. Sponsors We had a bunch of great sponsors which allowed us to feed people and give a way a lot of great swag. Our major sponsors of DeVry, Microsoft (both DPE and UGSS), Infragistics, Telerik, SQL Share (End to End, SQL Saturdays), and Interclick are very much appreciated. The other sponsors Applied Innovations (also supply code camp hosting), Ultimate Software (a great local SW company), Linxter (reliable cloud messaging we are lucky to have here!), Mediascend (a media startup), SoftwareFX (another local SW company we are happy to have back participating in CC), CozyRoc (if you do SSIS, check them out), Arrow Design (local DNN and Silverlight experts),Boxes and Arrows (a local SW consulting company) and Robert Half. One thing we did this year besides a t-shirt was a mouse pad. I like it because it will be around for a long time on many desks. After much investigation and years of using mouse pad’s I’ve determined that the 1/8” fabric top is the best and that is what we got!   So now I get a break for a few months before starting again!

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  • Community Conversation

    - by ultan o'broin
    Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • MacGyver Moments

    - by Geoff N. Hiten
    Denny Cherry tagged me to write about my best MacGyver Moment.  Usually I ignore blogosphere fluff and just use this space to write what I think is important.  However, #MVP10 just ended and I have a stronger sense of community.  Besides, where else would I mention my second best Macgyver moment was making a BIOS jumper out of a soda can.  Aluminum is conductive and I didn't have any real jumpers lying around. My best moment is probably my entire home computer network.  Every system but one is hand-built, usually cobbled together out of spare parts and 'adapted' from its original purpose. My Primary Domain Controller is a Dell 2300.   The Service Tag indicates it was shipped to the original owner in 1999.  Box has a PERC/1 RAID controller.  I acquired this from a previous employer for $50.  It runs Windows Server 2003 Enterprise Edition.  Does DNS, DHCP, and RADIUS services as a bonus.  RADIUS authentication is used for VPN and Wireless access.  It is nice to sign in once and be done with it. The Secondary Domain Controller is an old desktop.  Dual P-III 933 with some extra drives. My VPN box is a P-II 250 with 384MB of RAM and a 21 GB hard drive.  I did a P-to-V to my Hyper-V box a year or so ago and retired the hardware again.  Dynamic DNS lets me connect no matter how often Comcast shuffles my IP. The Hyper-V box is a desktop system with 8GB RAM and an AMD Athlon 5000+ processor.  Cost me less than $500 to put together nearly two years ago.  I reasoned that if Vista and Windows 2008 were the same code then Vista 64-bit certified meant the drivers for Vista would load into Windows 2008.  Turns out I was right. Later I added three 1TB drives but wasn't too happy with how that turned out.  I recovered two of the drives yesterday and am building an iSCSI storage unit. (Much thanks to Starwind.  Great product).  I am using an old AMD 1.1GhZ box with 1.5 GB RAM (cobbled together from three old PCs) as my storave server.  The Hyper-V box is slated for an OS rebuild to 2008 R2 once I get the storage system worked out.  maybe in a week or two. A couple of DLink Gigabit switches ties everything together. Add in the Vonage box, the three PCs, the Wireless-N Access Point, the two notebooks and the XBox and you have gone from MacGyver to darn near Rube Goldberg. The only thing I really spend money on is power supplies and fans.  I buy top-of-the-line for both. I even pull and crimp my own cables. Oh, and if my kids hose up a PC, I have all of their data on a server elsewhere.  Every PC and laptop is pretty much interchangable for email and basic workstation tasks.  That helps a lot too. Of course I will tag SQLVariant.

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  • DBCC CHECKDB on VVLDB and latches (Or: My Pain is Your Gain)

    - by Argenis
      Does your CHECKDB hurt, Argenis? There is a classic blog series by Paul Randal [blog|twitter] called “CHECKDB From Every Angle” which is pretty much mandatory reading for anybody who’s even remotely considering going for the MCM certification, or its replacement (the Microsoft Certified Solutions Master: Data Platform – makes my fingers hurt just from typing it). Of particular interest is the post “Consistency Options for a VLDB” – on it, Paul provides solid, timeless advice (I use the word “timeless” because it was written in 2007, and it all applies today!) on how to perform checks on very large databases. Well, here I was trying to figure out how to make CHECKDB run faster on a restored copy of one of our databases, which happens to exceed 7TB in size. The whole thing was taking several days on multiple systems, regardless of the storage used – SAS, SATA or even SSD…and I actually didn’t pay much attention to how long it was taking, or even bothered to look at the reasons why - as long as it was finishing okay and found no consistency errors. Yes – I know. That was a huge mistake, as corruption found in a database several days after taking place could only allow for further spread of the corruption – and potentially large data loss. In the last two weeks I increased my attention towards this problem, as we noticed that CHECKDB was taking EVEN LONGER on brand new all-flash storage in the SAN! I couldn’t really explain it, and were almost ready to blame the storage vendor. The vendor told us that they could initially see the server driving decent I/O – around 450Mb/sec, and then it would settle at a very slow rate of 10Mb/sec or so. “Hum”, I thought – “CHECKDB is just not pushing the I/O subsystem hard enough”. Perfmon confirmed the vendor’s observations. Dreaded @BlobEater What was CHECKDB doing all the time while doing so little I/O? Eating Blobs. It turns out that CHECKDB was taking an extremely long time on one of our frankentables, which happens to be have 35 billion rows (yup, with a b) and sucks up several terabytes of space in the database. We do have a project ongoing to purge/split/partition this table, so it’s just a matter of time before we deal with it. But the reality today is that CHECKDB is coming to a screeching halt in performance when dealing with this particular table. Checking sys.dm_os_waiting_tasks and sys.dm_os_latch_stats showed that LATCH_EX (DBCC_OBJECT_METADATA) was by far the top wait type. I remembered hearing recently about that wait from another post that Paul Randal made, but that was related to computed-column indexes, and in fact, Paul himself reminded me of his article via twitter. But alas, our pathologic table had no non-clustered indexes on computed columns. I knew that latches are used by the database engine to do internal synchronization – but how could I help speed this up? After all, this is stuff that doesn’t have a lot of knobs to tweak. (There’s a fantastic level 500 talk by Bob Ward from Microsoft CSS [blog|twitter] called “Inside SQL Server Latches” given at PASS 2010 – and you can check it out here. DISCLAIMER: I assume no responsibility for any brain melting that might ensue from watching Bob’s talk!) Failed Hypotheses Earlier on this week I flew down to Palo Alto, CA, to visit our Headquarters – and after having a great time with my Monkey peers, I was relaxing on the plane back to Seattle watching a great talk by SQL Server MVP and fellow MCM Maciej Pilecki [twitter] called “Masterclass: A Day in the Life of a Database Transaction” where he discusses many different topics related to transaction management inside SQL Server. Very good stuff, and when I got home it was a little late – that slow DBCC CHECKDB that I had been dealing with was way in the back of my head. As I was looking at the problem at hand earlier on this week, I thought “How about I set the database to read-only?” I remembered one of the things Maciej had (jokingly) said in his talk: “if you don’t want locking and blocking, set the database to read-only” (or something to that effect, pardon my loose memory). I immediately killed the CHECKDB which had been running painfully for days, and set the database to read-only mode. Then I ran DBCC CHECKDB against it. It started going really fast (even a bit faster than before), and then throttled down again to around 10Mb/sec. All sorts of expletives went through my head at the time. Sure enough, the same latching scenario was present. Oh well. I even spent some time trying to figure out if NUMA was hurting performance. Folks on Twitter made suggestions in this regard (thanks, Lonny! [twitter]) …Eureka? This past Friday I was still scratching my head about the whole thing; I was ready to start profiling with XPERF to see if I could figure out which part of the engine was to blame and then get Microsoft to look at the evidence. After getting a bunch of good news I’ll blog about separately, I sat down for a figurative smack down with CHECKDB before the weekend. And then the light bulb went on. A sparse column. I thought that I couldn’t possibly be experiencing the same scenario that Paul blogged about back in March showing extreme latching with non-clustered indexes on computed columns. Did I even have a non-clustered index on my sparse column? As it turns out, I did. I had one filtered non-clustered index – with the sparse column as the index key (and only column). To prove that this was the problem, I went and setup a test. Yup, that'll do it The repro is very simple for this issue: I tested it on the latest public builds of SQL Server 2008 R2 SP2 (CU6) and SQL Server 2012 SP1 (CU4). First, create a test database and a test table, which only needs to contain a sparse column: CREATE DATABASE SparseColTest; GO USE SparseColTest; GO CREATE TABLE testTable (testCol smalldatetime SPARSE NULL); GO INSERT INTO testTable (testCol) VALUES (NULL); GO 1000000 That’s 1 million rows, and even though you’re inserting NULLs, that’s going to take a while. In my laptop, it took 3 minutes and 31 seconds. Next, we run DBCC CHECKDB against the database: DBCC CHECKDB('SparseColTest') WITH NO_INFOMSGS, ALL_ERRORMSGS; This runs extremely fast, as least on my test rig – 198 milliseconds. Now let’s create a filtered non-clustered index on the sparse column: CREATE NONCLUSTERED INDEX [badBadIndex] ON testTable (testCol) WHERE testCol IS NOT NULL; With the index in place now, let’s run DBCC CHECKDB one more time: DBCC CHECKDB('SparseColTest') WITH NO_INFOMSGS, ALL_ERRORMSGS; In my test system this statement completed in 11433 milliseconds. 11.43 full seconds. Quite the jump from 198 milliseconds. I went ahead and dropped the filtered non-clustered indexes on the restored copy of our production database, and ran CHECKDB against that. We went down from 7+ days to 19 hours and 20 minutes. Cue the “Argenis is not impressed” meme, please, Mr. LaRock. My pain is your gain, folks. Go check to see if you have any of such indexes – they’re likely causing your consistency checks to run very, very slow. Happy CHECKDBing, -Argenis ps: I plan to file a Connect item for this issue – I consider it a pretty serious bug in the engine. After all, filtered indexes were invented BECAUSE of the sparse column feature – and it makes a lot of sense to use them together. Watch this space and my twitter timeline for a link.

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  • Why is my WPF splash screen progress bar out of sync with the execution of the startup steps?

    - by denny_ch
    Hello, I've implemented a simple WPF splash screen window which informs the user about the progress of the application startup. The startup steps are defined this way: var bootSequence = new[] { new {Do = (Action) InitLogging, Message = "Init logging..."}, new {Do = (Action) InitNHibernate, Message = "Init NHibernate..."}, new {Do = (Action) SetupUnityContainer, Message = "Init Unity..."}, new {Do = (Action) UserLogOn, Message = "Logon..."}, new {Do = (Action) PrefetchData, Message = "Caching..."}, }; InitLogging etc. are methods defined elsewhere, which performs some time consuming tasks. The boot sequence gets executed this way: foreach (var step in bootSequence) { _status.Update(step.Message); step.Do(); } _status denotes an instance of my XAML splash screen window containing a progress bar and a label for status information. Its Update() method is defined as follows: public void Update(string status) { int value = ++_updateSteps; Update(status, value); } private void Update(string status, int value) { var dispatcherOperation = Dispatcher.BeginInvoke( DispatcherPriority.Background, (ThreadStart) delegate { lblStatus.Content = status; progressBar.Value = value; }); dispatcherOperation.Wait(); } In the main this works, the steps get executed and the splash screen shows the progress. But I observed that the splash screen for some reasons doesn't update its content for all steps. This is the reason I called the Dispatcher async and wait for its completion. But even this didn't help. Has anyone else experienced this or some similar behaviour and has some advice how to keep the splash screen's update in sync with the execution of the boot sequence steps? I know that the users will unlikely notice this behaviour, since the splash screen is doing something and the application starts after booting is completed. But myself isn't sleeping well, because I don't know why it is not working as expected... Thx for your help, Denny

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  • VisualSVN Server won't work with AD, will with local accounts

    - by frustrato
    Decided recently to switch VisualSVN from local users to AD users, so we could easily add other employees. I added myself, gave Read/Write privileges across the whole repo, and then tried to log in. Whether I'm using tortoisesvn or the web client, I get a 403 Forbidden error: You don't have permission to access /svn/main/ on this server. I Googled a bit, but only found mention of phantom groups in the authz file. I don't have any of those. Any ideas? It works just fine with local accounts. EDIT: Don't know why I didn't try this earlier, but adding the domain before the username makes it work, ie MAIN/Bob. This normally only works when there are conflicting usernames...one local, one in AD, but for whatever reason it works here too. Kinda silly, but I can live with it.

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  • I am unable to get the subdomain from the URL in NGINX

    - by Jean-Nicolas Boulay Desjardins
    I am unable to get the subdomain from the URL in NGINX. Here is my config: server { listen 80; server_name ~^(?<appname>)\.example\.com$; rewrite ^ https://$appname.example.com$request_uri? permanent; } When I do: http://bob.example.com/ I am sent to: https://.example.com/ I don't know what I am doing wrong. I am using NGiNX 1.2.7. I have another config for the: http://example.com/ So I have one server block for the domain without the subdomain and the second with the subdomain... This is about the subdomain.

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  • ssh agent forwarding with many identities

    - by Eddified
    I have setup ssh agent forwarding, and I know it works. I also have many keys setup in the agent. The problem is there are so many keys that I get: Received disconnect from XXX.XXX.XXX.XXX: 2: Too many authentication failures for bob The way around this is to use IdentitiesOnly=yes so that ssh will only send the identity you want it to for the specified host. I've also gotten this implemented and I know it works, without agent forwarding. Now, I'm trying to combine the two features. That is, I want to use agent forwarding, but also be able to specify which identity to use when connecting. Problem is, I can't figure out how to do this. So, I want to connect from box A through box B to box C. Box A has all of the identity files and the ssh agent running. I want to edit box A or B's ssh config file(s) to use a specific identity that exists in box A's agent (which is being forwarded).

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  • calling perl script from mysql trigger

    - by Bahareh
    I want to call a perl script inside a mysql after insert trigger. but my trigger does not work.I find this solution from google. here is my code: DROP TRIGGER IF EXISTS 'tr1'// CREATE TRIGGER 'tr1' AFTER INSERT ON 'username' FOR EACH ROW begin SET @result=sys_exec(CONCAT('/usr/bin/perl /etc/p1.pl')); end // and my p1.pl code: #!/usr/bin/perl open(MYFILE,'>>/etc/data.txt'); print MYFILE "BOB\n"; close MYFILE; thanks.

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  • Change Envelope From to match From header in Postfix

    - by lid
    I am using Postfix as a gateway for my domain and need it to change or rewrite the Envelope From address to match the From header. For example, the From: header is "[email protected]" and the Envelope From is "[email protected]". I want Postfix to make the Envelope From "[email protected]" before relaying it on. I took a look at the Postfix Address Rewriting document but couldn't find anything that matched my use case. (In case you're curious why I need to do this: Gmail uses the same Envelope From when sending from a particular account, no matter which From: address you choose to use. I would prefer not to disclose the account being used to send the email. Also, it messes with SPF/DMARC domain alignment - see 4.2.2 of the DMARC draft spec.)

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  • Why are there unknown URLs in router log?

    - by Martin
    I recently looked at my router log. Why are a lot of requests that I don't send originated from a computer in my home network? They do not look like 3rd-party advertisements / images embedded in a page. The request have patterns, such as: top-visitor.com/look.php www.dottip.com/search/result.php?aff=8755&req=nickelodeon+games www.placeca.com/search/result.php?aff=3778&req=wireless+cell+phone www.bb5a.com/search.php?username=3348&keywords=flights www.blazerbox.com/search.php?username=2341&keywords=colorado+springs+real+estate www.freeautosource.com/search.php?username=sun100&keywords=vehicle www.1sp2.com/search.php?username=20190&keywords=las+the+hotel+vegas www.loadgeo.com/search/result.php?aff=10357&req=winamp www.exalt123.com/portal.php?ref=seo2007 www.7catalogs.com/search.php?username=la24&keywords=shutter www.theloaninstitute.com/search.php?username=kevin&keywords=webcam www.grammt.com/search.php?username=2530&keywords=bob And there are hundreds of these requests send within a second. So what's happening?

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  • How do I force specific permissions for new files/folders on Linux file server?

    - by humble_coder
    I'm having an issue with my install of Ubuntu 9.10 (file server) and its samba permissions. Logging in and reading works fine. However, creation of new directories by users restricts access for other users. For instance, if Bob (Windows user who maps the drive) creates a folder in the directory, Jane (Mac user that simply smb mounts) can read from it, but can't write to it -- and vice versa. I then must go CHMOD 777 the directory for everyone to be happy. I've tried editing the "create/directory mask", and "force" options in the smb.conf file but this doesn't seem to help. I'm about to resort to CRONTABing a recursive chmod routine, although I'm sure this isn't the fix. How do I get all new items to always be 777? Does anyone have any suggestions to fix this ever-occurring situation? Best

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  • Can't access individual samba shares

    - by Richard Maddis
    I've just installed CentOS and I'm configuring Samba. I have a share with the following in the smb.conf file: [storage] comment = Main storage for all use path = /share public = yes browseable = yes writable = yes printable = no write list = bob root create mask = 0775 guest ok = yes available = yes In Windows Explorer, I can reach the page listing all the shares on the server, but I click on the shares themselves, I get an error saying that the folder cannot be found. I have verified that the folder /share exists and I've also given it 777 permissions so it cannot be due to permissions. What is causing this? I can post more config files if necessary.

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