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• Why It Is So Important to Know Your Customer

  - by Christie Flanagan

  Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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• API Message Localization

  - by Jesse Taber

  In my post, “Keep Localizable Strings Close To Your Users” I talked about the internationalization and localization difficulties that can arise when you sprinkle static localizable strings throughout the different logical layers of an application. The main point of that post is that you should have your localizable strings reside as close to the user-facing modules of your application as possible. For example, if you’re developing an ASP .NET web forms application all of the localizable strings should be kept in .resx files that are associated with the .aspx views of the application. In this post I want to talk about how this same concept can be applied when designing and developing APIs. An API Facilitates Machine-to-Machine Interaction You can typically think about a web, desktop, or mobile application as a collection “views” or “screens” through which users interact with the underlying logic and data. The application can be designed based on the assumption that there will be a human being on the other end of the screen working the controls. You are designing a machine-to-person interaction and the application should be built in a way that facilitates the user’s clear understanding of what is going on. Dates should be be formatted in a way that the user will be familiar with, messages should be presented in the user’s preferred language, etc. When building an API, however, there are no screens and you can’t make assumptions about who or what is on the other end of each call. An API is, by definition, a machine-to-machine interaction. A machine-to-machine interaction should be built in a way that facilitates a clear and unambiguous understanding of what is going on. Dates and numbers should be formatted in predictable and standard ways (e.g. ISO 8601 dates) and messages should be presented in machine-parseable formats. For example, consider an API for a time tracking system that exposes a resource for creating a new time entry. The JSON for creating a new time entry for a user might look like: 1: { 2: "userId": 4532, 3: "startDateUtc": "2012-10-22T14:01:54.98432Z", 4: "endDateUtc": "2012-10-22T11:34:45.29321Z" 5: }   Note how the parameters for start and end date are both expressed as ISO 8601 compliant dates in UTC. Using a date format like this in our API leaves little room for ambiguity. It’s also important to note that using ISO 8601 dates is a much, much saner thing than the \/Date(<milliseconds since epoch>)\/ nonsense that is sometimes used in JSON serialization. Probably the most important thing to note about the JSON snippet above is the fact that the end date comes before the start date! The API should recognize that and disallow the time entry from being created, returning an error to the caller. You might inclined to send a response that looks something like this: 1: { 2: "errors": [ {"message" : "The end date must come after the start date"}] 3: }   While this may seem like an appropriate thing to do there are a few problems with this approach: What if there is a user somewhere on the other end of the API call that doesn’t speak English?  What if the message provided here won’t fit properly within the UI of the application that made the API call? What if the verbiage of the message isn’t consistent with the rest of the application that made the API call? What if there is no user directly on the other end of the API call (e.g. this is a batch job uploading time entries once per night unattended)? The API knows nothing about the context from which the call was made. There are steps you could take to given the API some context (e.g.allow the caller to send along a language code indicating the language that the end user speaks), but that will only get you so far. As the designer of the API you could make some assumptions about how the API will be called, but if we start making assumptions we could very easily make the wrong assumptions. In this situation it’s best to make no assumptions and simply design the API in such a way that the caller has the responsibility to convey error messages in a manner that is appropriate for the context in which the error was raised. You would work around some of these problems by allowing callers to add metadata to each request describing the context from which the call is being made (e.g. accepting a ‘locale’ parameter denoting the desired language), but that will add needless clutter and complexity. It’s better to keep the API simple and push those context-specific concerns down to the caller whenever possible. For our very simple time entry example, this can be done by simply changing our error message response to look like this: 1: { 2: "errors": [ {"code": 100}] 3: }   By changing our error error from exposing a string to a numeric code that is easily parseable by another application, we’ve placed all of the responsibility for conveying the actual meaning of the error message on the caller. It’s best to have the caller be responsible for conveying this meaning because the caller understands the context much better than the API does. Now the caller can see error code 100, know that it means that the end date submitted falls before the start date and take appropriate action. Now all of the problems listed out above are non-issues because the caller can simply translate the error code of ‘100’ into the proper action and message for the current context. The numeric code representation of the error is a much better way to facilitate the machine-to-machine interaction that the API is meant to facilitate. An API Does Have Human Users While APIs should be built for machine-to-machine interaction, people still need to wire these interactions together. As a programmer building a client application that will consume the time entry API I would find it frustrating to have to go dig through the API documentation every time I encounter a new error code (assuming the documentation exists and is accurate). The numeric error code approach hurts the discoverability of the API and makes it painful to integrate with. We can help ease this pain by merging our two approaches: 1: { 2: "errors": [ {"code": 100, "message" : "The end date must come after the start date"}] 3: }   Now we have an easily parseable numeric error code for the machine-to-machine interaction that the API is meant to facilitate and a human-readable message for programmers working with the API. The human-readable message here is not intended to be viewed by end-users of the API and as such is not really a “localizable string” in my opinion. We could opt to expose a locale parameter for all API methods and store translations for all error messages, but that’s a lot of extra effort and overhead that doesn’t add a lot real value to the API. I might be a bit of an “ugly American”, but I think it’s probably fine to have the API return English messages when the target for those messages is a programmer. When resources are limited (which they always are), I’d argue that you’re better off hard-coding these messages in English and putting more effort into building more useful features, improving security, tweaking performance, etc.

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• Silverlight for Everyone!!

  - by subodhnpushpak

  Someone asked me to compare Silverlight / HTML development. I realized that the question can be answered in many ways: Below is the high level comparison between a HTML /JavaScript client and Silverlight client and why silverlight was chosen over HTML / JavaScript client (based on type of users and major functionalities provided): 1. For end users Browser compatibility Silverlight is a plug-in and requires installation first. However, it does provides consistent look and feel across all browsers. For HTML / DHTML, there is a need to tweak JavaScript for each of the browser supported. In fact, tags like <span> and <div> works differently on different browser / version. So, HTML works on most of the systems but also requires lot of efforts coding-wise to adhere to all standards/ browsers / versions. Out of browser support No support in HTML. Third party tools like  Google gears offers some functionalities but there are lots of issues around platform and accessibility. Out of box support for out-of-browser support. provides features like drag and drop onto application surface. Cut and copy paste in HTML HTML is displayed in browser; which, in turn provides facilities for cut copy and paste. Silverlight (specially 4) provides rich features for cut-copy-paste along with full control over what can be cut copy pasted by end users and .advanced features like visual tree printing. Rich user experience HTML can provide some rich experience by use of some JavaScript libraries like JQuery. However, extensive use of JavaScript combined with various versions of browsers and the supported JavaScript makes the solution cumbersome. Silverlight is meant for RIA experience. User data storage on client end In HTML only small amount of data can be stored that too in cookies. In Silverlight large data may be stored, that too in secure way. This increases the response time. Post back In HTML / JavaScript the post back can be stopped by use of AJAX. Extensive use of AJAX can be a bottleneck as browser stack is used for the calls. Both look and feel and data travel over network.                           In Silverlight everything run the client side. Calls are made to server ONLY for data; which also reduces network traffic in long run. 2. For Developers Coding effort HTML / JavaScript can take considerable amount to code if features (requirements) are rich. For AJAX like interfaces; knowledge of third party kits like DOJO / Yahoo UI / JQuery is required which has steep learning curve. ASP .Net coding world revolves mostly along <table> tags for alignments whereas most popular tools provide <div> tags; which requires lots of tweaking. AJAX calls can be a bottlenecks for performance, if the calls are many. In Silverlight; coding is in C#, which is managed code. XAML is also very intuitive and Blend can be used to provide look and feel. Event handling is much clean than in JavaScript. Provides for many clean patterns like MVVM and composable application. Each call to server is asynchronous in silverlight. AJAX is in built into silverlight. Threading can be done at the client side itself to provide for better responsiveness; etc. Debugging Debugging in HTML / JavaScript is difficult. As JavaScript is interpreted; there is NO compile time error handling. Debugging in Silverlight is very helpful. As it is compiled; it provides rich features for both compile time and run time error handling. Multi -targeting browsers HTML / JavaScript have different rendering behaviours in different browsers / and their versions. JavaScript have to be written to sublime the differences in browser behaviours. Silverlight works exactly the same in all browsers and works on almost all popular browser. Multi-targeting desktop No support in HTML / JavaScript Silverlight is very close to WPF. Bot the platform may be easily targeted while maintaining the same source code. Rich toolkit HTML /JavaScript have limited toolkit as controls Silverlight provides a rich set of controls including graphs, audio, video, layout, etc. 3. For Architects Design Patterns Silverlight provides for patterns like MVVM (MVC) and rich (fat)  client architecture. This segregates the "separation of concern" very clearly. Client (silverlight) does what it is expected to do and server does what it is expected of. In HTML / JavaScript world most of the processing is done on the server side. Extensibility Silverlight provides great deal of extensibility as custom controls may be made. Extensibility is NOT restricted by browser but by the plug-in silverlight runs in. HTML / JavaScript works in a certain way and extensibility is generally done on the server side rather than client end. Client side is restricted by the limitations of the browser. Performance Silverlight provides localized storage which may be used for cached data storage. this reduces the response time. As processing can be done on client side itself; there is no need for server round trips. this decreases the round about time. Look and feel of the application is downloaded ONLY initially, afterwards ONLY data is fetched form the server. Security Silverlight is compiled code downloaded as .XAP; As compared to HTML / JavaScript, it provides more secure sandboxed approach. Cross - scripting is inherently prohibited in silverlight by default. If proper guidelines are followed silverlight provides much robust security mechanism as against HTML / JavaScript world. For example; knowing server Address in obfuscated JavaScript is easier than a compressed compiled obfuscated silverlight .XAP file. Some of these like (offline and Canvas support) will be available in HTML5. However, the timelines are not encouraging at all. According to Ian Hickson, editor of the HTML5 specification, the specification to reach the W3C Candidate Recommendation stage during 2012, and W3C Recommendation in the year 2022 or later. see http://en.wikipedia.org/wiki/HTML5 for details. The above is MY opinion. I will love to hear yours; do let me know via comments. Technorati Tags: Silverlight

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• C#: LINQ vs foreach - Round 1.

  - by James Michael Hare

  So I was reading Peter Kellner's blog entry on Resharper 5.0 and its LINQ refactoring and thought that was very cool.  But that raised a point I had always been curious about in my head -- which is a better choice: manual foreach loops or LINQ?    The answer is not really clear-cut.  There are two sides to any code cost arguments: performance and maintainability.  The first of these is obvious and quantifiable.  Given any two pieces of code that perform the same function, you can run them side-by-side and see which piece of code performs better.   Unfortunately, this is not always a good measure.  Well written assembly language outperforms well written C++ code, but you lose a lot in maintainability which creates a big techncial debt load that is hard to offset as the application ages.  In contrast, higher level constructs make the code more brief and easier to understand, hence reducing technical cost.   Now, obviously in this case we're not talking two separate languages, we're comparing doing something manually in the language versus using a higher-order set of IEnumerable extensions that are in the System.Linq library.   Well, before we discuss any further, let's look at some sample code and the numbers.  First, let's take a look at the for loop and the LINQ expression.  This is just a simple find comparison:       // find implemented via LINQ     public static bool FindViaLinq(IEnumerable<int> list, int target)     {         return list.Any(item => item == target);     }         // find implemented via standard iteration     public static bool FindViaIteration(IEnumerable<int> list, int target)     {         foreach (var i in list)         {             if (i == target)             {                 return true;             }         }           return false;     }   Okay, looking at this from a maintainability point of view, the Linq expression is definitely more concise (8 lines down to 1) and is very readable in intention.  You don't have to actually analyze the behavior of the loop to determine what it's doing.   So let's take a look at performance metrics from 100,000 iterations of these methods on a List<int> of varying sizes filled with random data.  For this test, we fill a target array with 100,000 random integers and then run the exact same pseudo-random targets through both searches.                       List<T> On 100,000 Iterations     Method      Size     Total (ms)  Per Iteration (ms)  % Slower     Any         10       26          0.00046             30.00%     Iteration   10       20          0.00023             -     Any         100      116         0.00201             18.37%     Iteration   100      98          0.00118             -     Any         1000     1058        0.01853             16.78%     Iteration   1000     906         0.01155             -     Any         10,000   10,383      0.18189             17.41%     Iteration   10,000   8843        0.11362             -     Any         100,000  104,004     1.8297              18.27%     Iteration   100,000  87,941      1.13163             -   The LINQ expression is running about 17% slower for average size collections and worse for smaller collections.  Presumably, this is due to the overhead of the state machine used to track the iterators for the yield returns in the LINQ expressions, which seems about right in a tight loop such as this.   So what about other LINQ expressions?  After all, Any() is one of the more trivial ones.  I decided to try the TakeWhile() algorithm using a Count() to get the position stopped like the sample Pete was using in his blog that Resharper refactored for him into LINQ:       // Linq form     public static int GetTargetPosition1(IEnumerable<int> list, int target)     {         return list.TakeWhile(item => item != target).Count();     }       // traditionally iterative form     public static int GetTargetPosition2(IEnumerable<int> list, int target)     {         int count = 0;           foreach (var i in list)         {             if(i == target)             {                 break;             }               ++count;         }           return count;     }   Once again, the LINQ expression is much shorter, easier to read, and should be easier to maintain over time, reducing the cost of technical debt.  So I ran these through the same test data:                       List<T> On 100,000 Iterations     Method      Size     Total (ms)  Per Iteration (ms)  % Slower     TakeWhile   10       41          0.00041             128%     Iteration   10       18          0.00018             -     TakeWhile   100      171         0.00171             88%     Iteration   100      91          0.00091             -     TakeWhile   1000     1604        0.01604             94%     Iteration   1000     825         0.00825             -     TakeWhile   10,000   15765       0.15765             92%     Iteration   10,000   8204        0.08204             -     TakeWhile   100,000  156950      1.5695              92%     Iteration   100,000  81635       0.81635             -     Wow!  I expected some overhead due to the state machines iterators produce, but 90% slower?  That seems a little heavy to me.  So then I thought, well, what if TakeWhile() is not the right tool for the job?  The problem is TakeWhile returns each item for processing using yield return, whereas our for-loop really doesn't care about the item beyond using it as a stop condition to evaluate. So what if that back and forth with the iterator state machine is the problem?  Well, we can quickly create an (albeit ugly) lambda that uses the Any() along with a count in a closure (if a LINQ guru knows a better way PLEASE let me know!), after all , this is more consistent with what we're trying to do, we're trying to find the first occurence of an item and halt once we find it, we just happen to be counting on the way.  This mostly matches Any().       // a new method that uses linq but evaluates the count in a closure.     public static int TakeWhileViaLinq2(IEnumerable<int> list, int target)     {         int count = 0;         list.Any(item =>             {                 if(item == target)                 {                     return true;                 }                   ++count;                 return false;             });         return count;     }     Now how does this one compare?                         List<T> On 100,000 Iterations     Method         Size     Total (ms)  Per Iteration (ms)  % Slower     TakeWhile      10       41          0.00041             128%     Any w/Closure  10       23          0.00023             28%     Iteration      10       18          0.00018             -     TakeWhile      100      171         0.00171             88%     Any w/Closure  100      116         0.00116             27%     Iteration      100      91          0.00091             -     TakeWhile      1000     1604        0.01604             94%     Any w/Closure  1000     1101        0.01101             33%     Iteration      1000     825         0.00825             -     TakeWhile      10,000   15765       0.15765             92%     Any w/Closure  10,000   10802       0.10802             32%     Iteration      10,000   8204        0.08204             -     TakeWhile      100,000  156950      1.5695              92%     Any w/Closure  100,000  108378      1.08378             33%     Iteration      100,000  81635       0.81635             -     Much better!  It seems that the overhead of TakeAny() returning each item and updating the state in the state machine is drastically reduced by using Any() since Any() iterates forward until it finds the value we're looking for -- for the task we're attempting to do.   So the lesson there is, make sure when you use a LINQ expression you're choosing the best expression for the job, because if you're doing more work than you really need, you'll have a slower algorithm.  But this is true of any choice of algorithm or collection in general.     Even with the Any() with the count in the closure it is still about 30% slower, but let's consider that angle carefully.  For a list of 100,000 items, it was the difference between 1.01 ms and 0.82 ms roughly in a List<T>.  That's really not that bad at all in the grand scheme of things.  Even running at 90% slower with TakeWhile(), for the vast majority of my projects, an extra millisecond to save potential errors in the long term and improve maintainability is a small price to pay.  And if your typical list is 1000 items or less we're talking only microseconds worth of difference.   It's like they say: 90% of your performance bottlenecks are in 2% of your code, so over-optimizing almost never pays off.  So personally, I'll take the LINQ expression wherever I can because they will be easier to read and maintain (thus reducing technical debt) and I can rely on Microsoft's development to have coded and unit tested those algorithm fully for me instead of relying on a developer to code the loop logic correctly.   If something's 90% slower, yes, it's worth keeping in mind, but it's really not until you start get magnitudes-of-order slower (10x, 100x, 1000x) that alarm bells should really go off.  And if I ever do need that last millisecond of performance?  Well then I'll optimize JUST THAT problem spot.  To me it's worth it for the readability, speed-to-market, and maintainability.

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• How to archive data from a table to a local or remote database in SQL 2005 and SQL 2008

  - by simonsabin

  Often you have the need to archive data from a table. This leads to a number of challenges 1. How can you do it without impacting users 2. How can I make it transactionally consistent, i.e. the data I put in the archive is the data I remove from the main table 3. How can I get it to perform well Points 1 is very much tied to point 3. If it doesn't perform well then the delete of data is going to cause lots of locks and thus potentially blocking. For points 1 and 3 refer to my previous posts DELETE-TOP-x-rows-avoiding-a-table-scan and UPDATE-and-DELETE-TOP-and-ORDER-BY---Part2. In essence you need to be removing small chunks of data from your table and you want to do that avoiding a table scan. So that deals with the delete approach but archiving is about inserting that data somewhere else. Well in SQL 2008 they introduced a new feature INSERT over DML (Data Manipulation Language, i.e. SQL statements that change data), or composable DML. The ability to nest DML statements within themselves, so you can past the results of an insert to an update to a merge. I've mentioned this before here SQL-Server-2008---MERGE-and-optimistic-concurrency. This feature is currently limited to being able to consume the results of a DML statement in an INSERT statement. There are many restrictions which you can find here http://msdn.microsoft.com/en-us/library/ms177564.aspx look for the section "Inserting Data Returned From an OUTPUT Clause Into a Table" Even with the restrictions what we can do is consume the OUTPUT from a DELETE and INSERT the results into a table in another database. Note that in BOL it refers to not being able to use a remote table, remote means a table on another SQL instance. To show this working use this SQL to setup two databases foo and fooArchive create database foo go --create the source table fred in database foo select * into foo..fred from sys.objects go create database fooArchive go if object_id('fredarchive',DB_ID('fooArchive')) is null begin     select getdate() ArchiveDate,* into fooArchive..FredArchive from sys.objects where 1=2       end go And then we can use this simple statement to archive the data insert into fooArchive..FredArchive select getdate(),d.* from (delete top (1)         from foo..Fred         output deleted.*) d         go In this statement the delete can be any delete statement you wish so if you are deleting by ids or a range of values then you can do that. Refer to the DELETE-TOP-x-rows-avoiding-a-table-scan post to ensure that your delete is going to perform. The last thing you want to do is to perform 100 deletes each with 5000 records for each of those deletes to do a table scan. For a solution that works for SQL2005 or if you want to archive to a different server then you can use linked servers or SSIS. This example shows how to do it with linked servers. [ONARC-LAP03] is the source server. begin transaction insert into fooArchive..FredArchive select getdate(),d.* from openquery ([ONARC-LAP03],'delete top (1)                     from foo..Fred                     output deleted.*') d commit transaction and to prove the transactions work try, you should get the same number of records before and after. select (select count(1) from foo..Fred) fred        ,(select COUNT(1) from fooArchive..FredArchive ) fredarchive   begin transaction insert into fooArchive..FredArchive select getdate(),d.* from openquery ([ONARC-LAP03],'delete top (1)                     from foo..Fred                     output deleted.*') d rollback transaction   select (select count(1) from foo..Fred) fred        ,(select COUNT(1) from fooArchive..FredArchive ) fredarchive The transactions are very important with this solution. Look what happens when you don't have transactions and an error occurs   select (select count(1) from foo..Fred) fred        ,(select COUNT(1) from fooArchive..FredArchive ) fredarchive   insert into fooArchive..FredArchive select getdate(),d.* from openquery ([ONARC-LAP03],'delete top (1)                     from foo..Fred                     output deleted.*                     raiserror (''Oh doo doo'',15,15)') d                     select (select count(1) from foo..Fred) fred        ,(select COUNT(1) from fooArchive..FredArchive ) fredarchive Before running this think what the result would be. I got it wrong. What seems to happen is that the remote query is executed as a transaction, the error causes that to rollback. However the results have already been sent to the client and so get inserted into the

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• CodePlex Daily Summary for Wednesday, May 19, 2010

  CodePlex Daily Summary for Wednesday, May 19, 2010New Projects3FD - Framework For Fast Development: This is a C++ framework that provides a solid error handling structure, garbage collection, multi-threading and portability between compilers. The ...ali test project: test projectAttribute Builder: The Attribute Builder builds an attribute from a lambda expression because it can.BDK0008: it is a food lovers websitecgdigest: cg digest template for non-profit orgCokmez: Bilmuh cokmez duyuru sistemiDot Game: It is a dot game that our Bangladeshi people used to play at their childhood time and their last time when they are poor for working.ESRI Javascript .NET Integration: Visual Studio project that shows how to integrate the Esri Javascript API with .NET Exchange 2010 RBAC Editor (RBAC GUI): Exchange 2010 RBAC Editor (RBAC GUI) Developed in C# and using Powershell behind the scenes RBAC tool to simplfy RBAC administrationFile Validator (Validador de Archivos): Componente que permite realizar la validación de archivos (txt, imagenes, PDF, etc) actualmente solo tiene implementado la parte de los txt, permit...Grip 09 Lab4: GripjPageFlipper: This is a wonderful implementation of page flipper entirely based on HTML 5 <canvas> tag. It means that it can work in any browser that supports HT...Main project: Index bird families and associated species. Malware Analysis and Can Handler: MACH is a tool to organize and catalog your malware analysis canned responses, and to track the topic response lifecycle for forum experts.Perf Web: Performance team web sitePiPiBugNet: PiPiBugNet是一套全新的开源Bug管理系统。 PiPiBugNet代码基于ASP.NET 2.0平台开发，编程语言为C#。 PiPiBugNet界面基于Ext JS设计，提供了极佳的用户体验。RemoteDesktop: integrated remote console, desktop and chat utilityRuneScape emulation done right.: RuneScape emulator.Sandkasten: SandkastenSilverlight Metro Theme: Metro Theme for Silverlight.Silverlight Stereoscopy: Stereoscopy with Silverlight.Twitivia: Twitivia is an online trivia service that runs through twitter and is being used as an example set of projects. C#, MVC, Windows Services, Linq ...XPool: A simple school project.New ReleasesDot Game: 'Dot Game' first release: Dot Game first release This is the 'Dot Game' first release.DotNetNuke® Store: 02.01.35: What's New in this release? Bugs corrected: - Fixed a resource for the header in the Category list of the Store Admin module. - Added several test...ESRI Javascript .NET Integration: Map search results in a DataView: Visual Studio 2010 example showing how to pass Map results back to ASP.NET for use in a DataView.Exchange 2010 RBAC Editor (RBAC GUI): RBAC Editor: This binary is still beta (0.0.9.1) but in most case it's very stableExtending C# editor - Outlining, classification: first revision: a couple of bug has been eliminated, performance improvementFloe IRC Client: Floe IRC Client 2010-05 R6: Corrected bug where text would be unexpectedly copied to the clipboard.Floe IRC Client: Floe IRC Client 2010-05 R7: - Fixed bug where text would show up in a query window with someone if they said something on a channel that you are both present on.Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.0.9 GA released: Hi, Today we have released the final version of Visifire v3.0.9 which contains the following enhancements: * Two new properties ActualAxisMin...Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.5.2 GA Released: Hi, Today we have released the final version of Visifire v3.5.2 which contains the following enhancements: Two new properties ActualAxisMinimum a...HB Batch Encoder Mk 2: HB Batch Encoder Mk2 v1.02: Added .mov support.jPageFlipper: jPageFlipper 0.9: This is an initial community preview of jPageFlipper. It's not ready for production usage but has almost all functionality implemented.linq.js - LINQ for JavaScript: ver 2.1.0.0: Add Class Dictionary Lookup Grouping OrderedEnumerable Add Method ToDictionary MemoizeAll Share Let Add Overload ...Microsoft Research Biology Extension for Excel: MSR Biology Extension for Excel - M9: M9 Release includes the following updates to the previous release: > Import / Export support from Excel for multiple file formats > Bug fixes and ...Nifty CSharp Tools: Event Watcher: Event Watcher!Paint.NET Bulk Image Processor: Paint.NET Bulk Image Processor v1.0: This is the initial release of the Paint.NET Bulk Image processor plugin. All feedback is welcome.PiPiBugNet: PiPiBugNet架构设计: PiPiBugNet架构设计，未包含功能实现RuneScape emulation done right.: rc0: Release cantidate 0.Rx Contrib: V1.6: Adding CCR queue as adapter for the ReactiveQueue credits goes to Yuval Mazor http://blogs.microsoft.co.il/blogs/yuvmaz/Silverlight Metro Theme: Silverlight Metro Theme Alpha 1: Silverlight Metro Theme Alpha 1Silverlight Stereoscopy: Silverlight Stereoscopy Alpha 1: Silverlight Stereoscopy Alpha 20100518Stratosphere: Stratosphere 1.0.6.0: Introduced support for batch put Introduced Support for conditional updates and consistent read Added support for select conditions Brought t...VCC: Latest build, v2.1.30518.0: Automatic drop of latest buildVideo Downloader: Example Program - 1.1: Example Program showing the features of the DLL and what can be achieved using it. For DLL Version 1.1.Video Downloader: Version 1.1: Version 1.1 See Home Page for usage and more information regarding new features. Please remember changes at You-Tube can prevent this software from...WatchersNET.TagCloud: WatchersNET.TagCloud 01.06.00: Whats New New Tag Mode: Show Tags from Ventrian.com NewsArticles Module New Tag Mode: Show Tags from Ventrian.com SimpleGallery Module Hyperlin...Windows Double Explorer: WDE v0.4: -optimization -switch to new vst2010 -viewer close now by pressing escape -reorder tabs -send selected fullname or shortnames via email (eye button...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesPHPExcelASP.NETMost Active Projectspatterns & practices – Enterprise LibraryRawrPHPExcelGMap.NET - Great Maps for Windows Forms & PresentationCustomer Portal Accelerator for Microsoft Dynamics CRMBlogEngine.NETWindows Azure Command-line Tools for PHP DevelopersCassiniDev - Cassini 3.5/4.0 Developers EditionSQL Server PowerShell ExtensionsFluent Ribbon Control Suite

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• HTML5 Input type=date Formatting Issues

  - by Rick Strahl

  One of the nice features in HTML5 is the abililty to specify a specific input type for HTML text input boxes. There a host of very useful input types available including email, number, date, datetime, month, number, range, search, tel, time, url and week. For a more complete list you can check out the MDN reference. Date input types also support automatic validation which can be useful in some scenarios but maybe can get in the way at other times. One of the more common input types, and one that can most benefit of a custom UI for selection is of course date input. Almost every application could use a decent date representation and HTML5's date input type seems to push into the right direction. It'd be nice if you could just say:<form action="DateTest.html"> <label for="FromDate">Enter a Date:</label> <input type="date" id="FromDate" name="FromDate" value="11/08/2012" class="date" /> <hr /> <input type="submit" id="btnSubmit" name="btnSubmit" value="Save Date" class="smallbutton" /> </form> but if you'd expect to just work, you're likely to be pretty disappointed. Problem #1: Browser Support For starters there's browser support. Out of the major browsers only the latest versions of WebKit and Opera based browsers seem to support date input. Neither FireFox, nor any version of Internet Explorer (including the new touch enabled IE10 in Windows RT) support input type=date. Browser support is an issue, but it would be OK if it wasn't for problem #2. Problem #2: Date Formatting If you look at my date input from before:<input type="date" id="FromDate" name="FromDate" value="11/08/2012" class="date" /> You can see that my date is formatted in local date format (ie. en-us). Now when I run this sadly the form that comes up in Chrome (and also iOS mobile browsers) comes up like this: Chrome isn't recognizing my local date string. Instead it's expecting my date format to be provided in ISO 8601 format which is: 2012-11-08 So if I change the date input field to:<input type="date" id="FromDate" name="FromDate" value="2012-10-08" class="date" /> I correctly get the date field filled in: Also when I pick a date with the DatePicker the date value is also returned is also set to the ISO date format. Yet notice how the date is still formatted to the local date time format (ie. en-US format). So if I pick a new date: and then save, the value field is set back to: 2012-11-15 using the ISO format. The same is true for Opera and iOS browsers and I suspect any other WebKit style browser and their date pickers. So to summarize input type=date: Expects ISO 8601 format dates to display intial values Sets selected date values to ISO 8601 Now what? This would sort of make sense, if all browsers supported input type=date. It'd be easy because you could just format dates appropriately when you set the date value into the control by applying the appropriate culture formatting (ie. .ToString("yyyy-MM-dd") ). .NET is actually smart enough to pick up the date on the other end for modelbinding when ISO 8601 is used. For other environments this might be a bit more tricky. input type=date is clearly the way to go forward. Date controls implemented in HTML are going the way of the dodo, given the intricacies of mobile platforms and scaling for both desktop and mobile. I've been using jQuery UI Datepicker for ages but once going to mobile, that's no longer an option as the control doesn't scale down well for mobile apps (at least not without major re-styling). It also makes a lot of sense for the browser to provide this functionality - creating a consistent date input experience across apps only makes sense, which is why I find it baffling that neither FireFox nor IE 10 deign it necessary to support date input natively. The problem is that a large number of even the latest and greatest browsers don't support this. So now you're stuck with not knowing what date format you have to serve since neither the local format, nor the ISO format works in all cases. For my current app I just broke down and used the ISO format and so I'll live with the non-local date format. <input type="date" id="ToDate" name="ToDate" value="2012-11-08" class="date"/> Here's what this looks like on Chrome: Here's what it looks like on my iPhone: Both Chrome and the phone do this the way it should be. For the phone especially this demonstrates why we'd want this - the built-in date picker there certainly beats manually trying to edit the date using finger gymnastics, and it's one of the easiest ways to pick a date I can think of (ie. easier to use than your typical date picker). Finally here's what the date looks like in FireFox: Certainly this is not the ideal date format, but it's clear enough I suppose. If users enter a date in local US format and that works as well (but won't work for other locales). It'll have to do. Over time one can only hope that other browsers will finally decide to implement this functionality natively to provide a unique experience. Until then, incomplete solutions it is. Related Posts Html 5 Input Types - How useful is this really going to be?© Rick Strahl, West Wind Technologies, 2005-2012Posted in HTML5  HTML   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• Oracle's Global Single Schema

  - by david.butler(at)oracle.com

  Maximizing business process efficiencies in a heterogeneous environment is very difficult. The difficulty stems from the fact that the various applications across the Information Technology (IT) landscape employ different integration standards, different message passing strategies, and different workflow engines. Vendors such as Oracle and others are delivering tools to help IT organizations manage the complexities introduced by these differences. But the one remaining intractable problem impacting efficient operations is the fact that these applications have different definitions for the same business data. Business data is your business information codified for computer programs to use. A good data model will represent the way your organization does business. The computer applications your organization deploys to improve operational efficiency are built to operate on the business data organized into this schema.  If the schema does not represent how you do business, the applications on that schema cannot provide the features you need to achieve the desired efficiencies. Business processes span these applications. Data problems break these processes rendering them far less efficient than they need to be to achieve organization goals. Thus, the expected return on the investment in these applications is never realized. The success of all business processes depends on the availability of accurate master data.  Clearly, the solution to this problem is to consolidate all the master data an organization uses to run its business. Then clean it up, augment it, govern it, and connect it back to the applications that need it. Until now, this obvious solution has been difficult to achieve because no one had defined a data model sufficiently broad, deep and flexible enough to support transaction processing on all key business entities and serve as a master superset to all other operational data models deployed in heterogeneous IT environments. Today, the situation has changed. Oracle has created an operational data model (aka schema) that can support accurate and consistent master data across heterogeneous IT systems. This is foundational for providing a way to consolidate and integrate master data without having to replace investments in existing applications. This Global Single Schema (GSS) represents a revolutionary breakthrough that allows for true master data consolidation. Oracle has deep knowledge of applications dating back to the early 1990s.  It developed applications in the areas of Supply Chain Management (SCM), Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Capital Management (HCM), Financials and Manufacturing. In addition, Oracle applications were delivered for key industries such as Communications, Financial Services, Retail, Public Sector, High Tech Manufacturing (HTM) and more. Expertise in all these areas drove requirements for GSS. The following figure illustrates Oracle's unique position that enabled the creation of the Global Single Schema. GSS Requirements Gathering GSS defines all the key business entities and attributes including Customers, Contacts, Suppliers, Accounts, Products, Services, Materials, Employees, Installed Base, Sites, Assets, and Inventory to name just a few. In addition, Oracle delivers GSS pre-integrated with a wide variety of operational applications.  Business Process Automation EBusiness is about maximizing operational efficiency. At the highest level, these 'operations' span all that you do as an organization.  The following figure illustrates some of these high-level business processes. Enterprise Business Processes Supplies are procured. Assets are maintained. Materials are stored. Inventory is accumulated. Products and Services are engineered, produced and sold. Customers are serviced. And across this entire spectrum, Employees do the procuring, supporting, engineering, producing, selling and servicing. Not shown, but not to be overlooked, are the accounting and the financial processes associated with all this procuring, manufacturing, and selling activity. Supporting all these applications is the master data. When this data is fragmented and inconsistent, the business processes fail and inefficiencies multiply. But imagine having all the data under these operational business processes in one place. ·            The same accurate and timely customer data will be provided to all your operational applications from the call center to the point of sale. ·            The same accurate and timely supplier data will be provided to all your operational applications from supply chain planning to procurement. ·            The same accurate and timely product information will be available to all your operational applications from demand chain planning to marketing. You would have a single version of the truth about your assets, financial information, customers, suppliers, employees, products and services to support your business automation processes as they flow across your business applications. All company and partner personnel will access the same exact data entity across all your channels and across all your lines of business. Oracle's Global Single Schema enables this vision of a single version of the truth across the heterogeneous operational applications supporting the entire enterprise. Global Single Schema Oracle's Global Single Schema organizes hundreds of thousands of attributes into 165 major schema objects supporting over 180 business application modules. It is designed for international operations, and extensibility.  The schema is delivered with a full set of public Application Programming Interfaces (APIs) and an Integration Repository with modern Service Oriented Architecture interfaces to make data available as a services (DaaS) to business processes and enable operations in heterogeneous IT environments. ·         Key tables can be extended with unlimited numbers of additional attributes and attribute groups for maximum flexibility.  o    This enables model extensions that reflect business entities unique to your organization's operations. ·         The schema is multi-organization enabled so data manipulation can be controlled along organizational boundaries. ·         It uses variable byte Unicode to support over 31 languages. ·         The schema encodes flexible date and flexible address formats for easy localizations. No matter how complex your business is, Oracle's Global Single Schema can hold your business objects and support your global operations. Oracle's Global Single Schema identifies and defines the business objects an enterprise needs within the context of its business operations. The interrelationships between the business objects are also contained within the GSS data model. Their presence expresses fundamental business rules for the interaction between business entities. The following figure illustrates some of these connections.   Interconnected Business Entities Interconnecte business processes require interconnected business data. No other MDM vendor has this capability. Everyone else has either one entity they can master or separate disconnected models for various business entities. Higher level integrations are made available, but that is a weak architectural alternative to data level integration in this critically important aspect of Master Data Management.    

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• Five Ways Enterprise 2.0 Can Transform Your Business - Q&A from the Webcast

  - by [email protected]

  A few weeks ago, Vince Casarez and I presented with KMWorld on the Five Ways Enterprise 2.0 Can Transform Your Business. It was an enjoyable, interactive webcast in which Vince and I discussed the ways Enterprise 2.0 can transform your business and more importantly, highlighted key customer examples of how to do so. If you missed the webcast, you can catch a replay here. We had a lot of audience participation in some of the polls we conducted and in the Q&A session. We weren't able to address all of the questions during the broadcast, so we attempted to answer them here: Q: Which area within your firm focuses on Web 2.0? Meaning, do you find new departments developing just to manage the web 2.0 (Twitter, Facebook, etc.) user experience or are you structuring current departments? A: There are three distinct efforts within Oracle. The first is around delivery of these Web 2.0 services for enterprise deployments. This is the focus of the WebCenter team. The second effort is injecting these Web 2.0 services into use cases that drive the different enterprise applications. This effort is focused on how to manage these external services and bring them into a cohesive flow for marketing programs, customer care, and purchasing. The third effort is how we consume these services internally to enhance Oracle's business delivery. It leverages the technologies and use cases of the first two but also pushes the envelope with regards to future directions of these other two areas. Q: In a business, Web 2.0 is mostly like action logs. How can we leverage the official process practice versus the logs of a recent action? Example: a system configuration modified last night on a call out versus the official practice that everybody would use in the morning.A: The key thing to remember is that most Web 2.0 actions / activity streams today are based on collaboration and communication type actions. At least with public social sites like Facebook and Twitter. What we're delivering as part of the WebCenter Suite are not just these types of activities but also enterprise application activities. These enterprise application activities come from different application modules: purchasing, HR, order entry, sales opportunity, etc. The actions within these systems are normally tied to a business object or process: purchase order/customer, employee or department, customer and supplier, customer and product, respectively. Therefore, the activities or "logs" as you name them are able to be "typed" so that as a viewer, you can filter or decide to see only certain types of information. In your example, you could have a view that only showed you recent "configuration" changes and this could be right next to a view that showed off the items to be watched every morning. Q: It's great to hear about customers using the software but is there any plan for future webinars to show what the products/installs look like? That would be very helpful.A: We don't have a webinar planned to show off the install process. However, we have a viewlet that's posted on Oracle Technology Network. You can see it here:http://www.oracle.com/technetwork/testcontent/wcs-install-098014.htmlAnd we've got excellent documentation that walks you through the steps here:http://download.oracle.com/docs/cd/E14571_01/install.1111/e12001/install.htmAnd there's a whole set of demos and examples of what WebCenter can do at this URL:http://www.oracle.com/technetwork/middleware/webcenter/release11-demos-097468.html Q: How do you anticipate managing metadata across the enterprise to make content findable?A: We need to first make sure we are all talking about the same thing when we use a word like "metadata". Here's why...  For a developer, metadata means information that describes key elements of the portal or application and what the portal or application can do. For content systems, metadata means key terms that provide a taxonomy or folksonomy about the information that is being indexed, ordered, and managed. For business intelligence systems, metadata means key terms that provide labels to groups of data that most non-mathematicians need to understand. And for SOA, metadata means labels for parts of the processes that business owners should understand that connect development terminology. There are also additional requirements for metadata to be available to the team building these new solutions as well as requirements to make this metadata available to the running system. These requirements are often separated by "design time" and "run time" respectively. So clearly, a general goal of managing metadata across the enterprise is very challenging. We've invested a huge amount of resources around Oracle Metadata Services (MDS) to be able to provide a more generic system for all of these elements. No other vendor has anything like this technology foundation in their products. This provides a huge benefit to our customers as they will now be able to find content, processes, people, and information from a common set of search interfaces with consistent enterprise wide results. Q: Can you give your definition of terms as to document and content, please?A: Content applies to a broad category of information from Word documents, presentations and reports through attachments to invoices and/or purchase orders. Content is essentially any type of digital asset including images, video, and voice. A document is just one type of content. Q: Do you have special integration tools to realize an interaction between UCM and WebCenter Spaces/Services?A: Yes, we've dedicated a whole team of engineers to exploit the key features of Oracle UCM within WebCenter.  While ensuring that WebCenter can connect to other non-Oracle systems, we've made sure that with the combined set of Oracle technology, no other solution can match the combined power and integration.  This is part of the Oracle Fusion Middleware strategy which is to provide best in class capabilities for Content and Portals.  When combined together, the synergy between the two products enables users to quickly add capabilities when they are needed.  For example, simple document sharing is part of the combined product offering, but if legal discovery or archiving is required, Oracle UCM product includes these capabilities that can be quickly added.  There's no need to move content around or add another system to support this, it's just a feature that gets turned on within Oracle UCM. Q: All customers have some interaction with their applications and have many older versions, how do you see some of these new Enterprise 2.0 capabilities adding value to existing enterprise application deployments?A: Just as Service Oriented Architectures allowed for connecting the processes of different applications systems to work together, there's a need for a similar approach with regards to these enterprise 2.0 capabilities. Oracle WebCenter is built on a core architecture that allows for SOA of these Enterprise 2.0 services so that one set of scalable services can be used and integrated directly into any type of application. In this way, users can get immediate value out of the Enterprise 2.0 capabilities without having to wait for the next major release or upgrade. These centrally managed WebCenter services expose a set of standard interfaces that make it extremely easy to add them into existing applications no matter what technology the application has been implemented. Q: We've heard about Oracle Next Generation applications called "Fusion Applications", can you tell me how all this works together?A: Oracle WebCenter powers the core collaboration and social computing services found within Fusion Applications. It is the core user experience technology for how all the application screens have been implemented. And the core concept of task flows allows for all the Fusion Applications modules to be adaptable and composable by business users and IT without needing to be a professional developer. Oracle WebCenter is at the heart of the new Fusion Applications. In addition, the same patterns and technologies are now being added to the existing applications including JD Edwards, Siebel, Peoplesoft, and eBusiness Suite. The core technology enables all these customers to have a much smoother upgrade path to Fusion Applications. They get immediate benefits of injecting new user interactions into their existing applications without having to completely move to Fusion Applications. And then when the time comes, their users will already be well versed in how the new capabilities work. Q: Does any of this work with non Oracle software? Other databases? Other application servers? etc.A: We have made sure that Oracle WebCenter delivers the broadest set of development choices so that no matter what technology you developers are using, WebCenter capabilities can be quickly and easily added to the site or application. In addition, we have certified Oracle WebCenter to run against non-Oracle databases like DB2 and SQLServer. We have stated plans for certification against MySQL as well. Later in CY 2011, Oracle will provide certification on non-Oracle application servers such as WebSphere and JBoss. Q: How do we balance User and IT requirements in regards to Enterprise 2.0 technologies?A: Wrong decisions are often made because employee knowledge is not tapped efficiently and opportunities to innovate are often missed because the right people do not work together. Collaboration amongst workers in the right business context is critical for success. While standalone Enterprise 2.0 technologies can improve collaboration for collaboration's sake, using social collaboration tools in the context of business applications and processes will improve business responsiveness and lead companies to a more competitive position. As these systems become more mission critical it is essential that they maintain the highest level of performance and availability while scaling to support larger communities. Q: What are the ways in which Enterprise 2.0 can improve business responsiveness?A: With a wide range of Enterprise 2.0 tools in the marketplace, CIOs need to deploy solutions that will meet the requirements from users as well as address the requirements from IT. Workers want a next-generation user experience that is personalized and aggregates their daily tools and tasks, while IT needs to ensure the solution is secure, scalable, flexible, reliable and easily integrated with existing systems. An open and integrated approach to deploying portals, content management, and collaboration can enhance your business by addressing both the needs of knowledge workers for better information and the IT mandate to conserve resources by simplifying, consolidating and centralizing infrastructure and administration.  

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• Recap: Oracle Fusion Middleware Strategies Driving Business Innovation

  - by Harish Gaur

  Hasan Rizvi, Executive Vice President of Oracle Fusion Middleware & Java took the stage on Tuesday to discuss how Oracle Fusion Middleware helps enable business innovation. Through a series of product demos and customer showcases, Hassan demonstrated how Oracle Fusion Middleware is a complete platform to harness the latest technological innovations (cloud, mobile, social and Fast Data) throughout the application lifecycle. Fig 1: Oracle Fusion Middleware is the foundation of business innovation This Session included 4 demonstrations to illustrate these strategies: 1. Build and deploy native mobile applications using Oracle ADF Mobile 2. Empower business user to model processes, design user interface and have rich mobile experience for process interaction using Oracle BPM Suite PS6. 3. Create collaborative user experience and integrate social sign-on using Oracle WebCenter Portal, Oracle WebCenter Content, Oracle Social Network & Oracle Identity Management 11g R2 4. Deploy and manage business applications on Oracle Exalogic Nike, LA Department of Water & Power and Nintendo joined Hasan on stage to share how their organizations are leveraging Oracle Fusion Middleware to enable business innovation. Managing Performance in the Wrld of Social and Mobile How do you provide predictable scalability and performance for an application that monitors active lifestyle of 8 million users on a daily basis? Nike’s answer is Oracle Coherence, a component of Oracle Fusion Middleware and Oracle Exadata. Fig 2: Oracle Coherence enabled data grid improves performance of Nike+ Digital Sports Platform Nicole Otto, Sr. Director of Consumer Digital Technology discussed the vision of the Nike+ platform, a platform which represents a shift for NIKE from a  "product"  to  a "product +" experience.  There are currently nearly 8 million users in the Nike+ system who are using digitally-enabled Nike+ devices.  Once data from the Nike+ device is transmitted to Nike+ application, users access the Nike+ website or via the Nike mobile applicatoin, seeing metrics around their daily active lifestyle and even engage in socially compelling experiences to compare, compete or collaborate their data with their friends. Nike expects the number of users to grow significantly this year which will drive an explosion of data and potential new experiences. To deal with this challenge, Nike envisioned building a shared platform that would drive a consumer-centric model for the company. Nike built this new platform using Oracle Coherence and Oracle Exadata. Using Coherence, Nike built a data grid tier as a distributed cache, thereby provide low-latency access to most recent and relevant data to consumers. Nicole discussed how Nike+ Digital Sports Platform is unique in the way that it utilizes the Coherence Grid.  Nike takes advantage of Coherence as a traditional cache using both cache-aside and cache-through patterns.  This new tier has enabled Nike to create a horizontally scalable distributed event-driven processing architecture. Current data grid volume is approximately 150,000 request per minute with about 40 million objects at any given time on the grid. Improving Customer Experience Across Multiple Channels Customer experience is on top of every CIO's mind. Customer Experience needs to be consistent and secure across multiple devices consumers may use.  This is the challenge Matt Lampe, CIO of Los Angeles Department of Water & Power (LADWP) was faced with. Despite being the largest utilities company in the country, LADWP had been relying on a 38 year old customer information system for serving its customers. Their prior system  had been unable to keep up with growing customer demands. Last year, LADWP embarked on a journey to improve customer experience for 1.6million LA DWP customers using Oracle WebCenter platform. Figure 3: Multi channel & Multi lingual LADWP.com built using Oracle WebCenter & Oracle Identity Management platform Matt shed light on his efforts to drive customer self-service across 3 dimensions – new website, new IVR platform and new bill payment service. LADWP has built a new portal to increase customer self-service while reducing the transactions via IVR. LADWP's website is powered Oracle WebCenter Portal and is accessible by desktop and mobile devices. By leveraging Oracle WebCenter, LADWP eliminated the need to build, format, and maintain individual mobile applications or websites for different devices. Their entire content is managed using Oracle WebCenter Content and secured using Oracle Identity Management. This new portal automated their paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account -  like Bill Pay, Payment History, Bill History and Usage Analysis. LADWP's solution went live in April 2012. Matt indicated that LADWP's Self-Service Portal has greatly improved customer satisfaction.  In a JD Power Associates website satisfaction survey, results indicate rankings have climbed by 25+ points, marking a remarkable increase in user experience. Bolstering Performance and Simplifying Manageability of Business Applications Ingvar Petursson, Senior Vice Preisdent of IT at Nintendo America joined Hasan on-stage to discuss their choice of Exalogic. Nintendo had significant new requirements coming their way for business systems, both internal and external, in the years to come, especially with new products like the WiiU on the horizon this holiday season. Nintendo needed a platform that could give them performance, availability and ease of management as they deploy business systems. Ingvar selected Engineered Systems for two reasons: 1. High performance  2. Ease of management Figure 4: Nintendo relies on Oracle Exalogic to run ATG eCommerce, Oracle e-Business Suite and several business applications Nintendo made a decision to run their business applications (ATG eCommerce, E-Business Suite) and several Fusion Middleware components on the Exalogic platform. What impressed Ingvar was the "stress” testing results during evaluation. Oracle Exalogic could handle their 3-year load estimates for many functions, which was better than Nintendo expected without any hardware expansion. Faster Processing of Big Data Middleware plays an increasingly important role in Big Data. Last year, we announced at OpenWorld the introduction of Oracle Data Integrator for Hadoop and Oracle Loader for Hadoop which helps in the ability to move, transform, load data to and from Big Data Appliance to Exadata.  This year, we’ve added new capabilities to find, filter, and focus data using Oracle Event Processing. This product can natively integrate with Big Data Appliance or runs standalone. Hasan briefly discussed how NTT Docomo, largest mobile operator in Japan, leverages Oracle Event Processing & Oracle Coherence to process mobile data (from 13 million smartphone users) at a speed of 700K events per second before feeding it Hadoop for distributed processing of big data. Figure 5: Mobile traffic data processing at NTT Docomo with Oracle Event Processing & Oracle Coherence    

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• J2EE Applications, SPARC T4, Solaris Containers, and Resource Pools

  - by user12620111

  I've obtained a substantial performance improvement on a SPARC T4-2 Server running a J2EE Application Server Cluster by deploying the cluster members into Oracle Solaris Containers and binding those containers to cores of the SPARC T4 Processor. This is not a surprising result, in fact, it is consistent with other results that are available on the Internet. See the "references", below, for some examples. Nonetheless, here is a summary of my configuration and results. (1.0) Before deploying a J2EE Application Server Cluster into a virtualized environment, many decisions need to be made. I'm not claiming that all of the decisions that I have a made will work well for every environment. In fact, I'm not even claiming that all of the decisions are the best possible for my environment. I'm only claiming that of the small sample of configurations that I've tested, this is the one that is working best for me. Here are some of the decisions that needed to be made: (1.1) Which virtualization option? There are several virtualization options and isolation levels that are available. Options include: Hard partitions:  Dynamic Domains on Sun SPARC Enterprise M-Series Servers Hypervisor based virtualization such as Oracle VM Server for SPARC (LDOMs) on SPARC T-Series Servers OS Virtualization using Oracle Solaris Containers Resource management tools in the Oracle Solaris OS to control the amount of resources an application receives, such as CPU cycles, physical memory, and network bandwidth. Oracle Solaris Containers provide the right level of isolation and flexibility for my environment. To borrow some words from my friends in marketing, "The SPARC T4 processor leverages the unique, no-cost virtualization capabilities of Oracle Solaris Zones"  (1.2) How to associate Oracle Solaris Containers with resources? There are several options available to associate containers with resources, including (a) resource pool association (b) dedicated-cpu resources and (c) capped-cpu resources. I chose to create resource pools and associate them with the containers because I wanted explicit control over the cores and virtual processors.  (1.3) Cluster Topology? Is it best to deploy (a) multiple application servers on one node, (b) one application server on multiple nodes, or (c) multiple application servers on multiple nodes? After a few quick tests, it appears that one application server per Oracle Solaris Container is a good solution. (1.4) Number of cluster members to deploy? I chose to deploy four big 64-bit application servers. I would like go back a test many 32-bit application servers, but that is left for another day. (2.0) Configuration tested. (2.1) I was using a SPARC T4-2 Server which has 2 CPU and 128 virtual processors. To understand the physical layout of the hardware on Solaris 10, I used the OpenSolaris psrinfo perl script available at http://hub.opensolaris.org/bin/download/Community+Group+performance/files/psrinfo.pl: test# ./psrinfo.pl -pv The physical processor has 8 cores and 64 virtual processors (0-63) The core has 8 virtual processors (0-7)   The core has 8 virtual processors (8-15)   The core has 8 virtual processors (16-23)   The core has 8 virtual processors (24-31)   The core has 8 virtual processors (32-39)   The core has 8 virtual processors (40-47)   The core has 8 virtual processors (48-55)   The core has 8 virtual processors (56-63)     SPARC-T4 (chipid 0, clock 2848 MHz) The physical processor has 8 cores and 64 virtual processors (64-127)   The core has 8 virtual processors (64-71)   The core has 8 virtual processors (72-79)   The core has 8 virtual processors (80-87)   The core has 8 virtual processors (88-95)   The core has 8 virtual processors (96-103)   The core has 8 virtual processors (104-111)   The core has 8 virtual processors (112-119)   The core has 8 virtual processors (120-127)     SPARC-T4 (chipid 1, clock 2848 MHz) (2.2) The "before" test: without processor binding. I started with a 4-member cluster deployed into 4 Oracle Solaris Containers. Each container used a unique gigabit Ethernet port for HTTP traffic. The containers shared a 10 gigabit Ethernet port for JDBC traffic. (2.3) The "after" test: with processor binding. I ran one application server in the Global Zone and another application server in each of the three non-global zones (NGZ):  (3.0) Configuration steps. The following steps need to be repeated for all three Oracle Solaris Containers. (3.1) Stop AppServers from the BUI. (3.2) Stop the NGZ. test# ssh test-z2 init 5 (3.3) Enable resource pools: test# svcadm enable pools (3.4) Create the resource pool: test# poolcfg -dc 'create pool pool-test-z2' (3.5) Create the processor set: test# poolcfg -dc 'create pset pset-test-z2' (3.6) Specify the maximum number of CPU's that may be addd to the processor set: test# poolcfg -dc 'modify pset pset-test-z2 (uint pset.max=32)' (3.7) bash syntax to add Virtual CPUs to the processor set: test# (( i = 64 )); while (( i < 96 )); do poolcfg -dc "transfer to pset pset-test-z2 (cpu $i)"; (( i = i + 1 )) ; done (3.8) Associate the resource pool with the processor set: test# poolcfg -dc 'associate pool pool-test-z2 (pset pset-test-z2)' (3.9) Tell the zone to use the resource pool that has been created: test# zonecfg -z test-z1 set pool=pool-test-z2 (3.10) Boot the Oracle Solaris Container test# zoneadm -z test-z2 boot (3.11) Save the configuration to /etc/pooladm.conf test# pooladm -s (4.0) Results. Using the resource pools improves both throughput and response time: (5.0) References: System Administration Guide: Oracle Solaris Containers-Resource Management and Oracle Solaris Zones Capitalizing on large numbers of processors with WebSphere Portal on Solaris WebSphere Application Server and T5440 (Dileep Kumar's Weblog)  http://www.brendangregg.com/zones.html Reuters Market Data System, RMDS 6 Multiple Instances (Consolidated), Performance Test Results in Solaris, Containers/Zones Environment on Sun Blade X6270 by Amjad Khan, 2009.

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• Oracle Tutor: Top 10 to Implement Sustainable Policies and Procedures

  - by emily.chorba(at)oracle.com

  Overview Your organization (executives, managers, and employees) understands the value of having written business process documents (process maps, procedures, instructions, reference documents, and form abstracts). Policies and procedures should be documented because they help to reduce the range of individual decisions and encourage management by exception: the manager only needs to give special attention to unusual problems, not covered by a specific policy or procedure. As more and more procedures are written to cover recurring situations, managers will begin to make decisions which will be consistent from one functional area to the next.Companies should take a project management approach when implementing an environment for a sustainable documentation program and do the following:1. Identify an Executive Champion2. Put together a winning team3. Assign ownership4. Centralize publishing5. Establish the Document Maintenance Process Up Front6. Document critical activities only7. Document actual practice8. Minimize documentation9. Support continuous improvement10. Keep it simple 1. Identify an Executive ChampionAppoint a top down driver. Select one key individual to be a mentor for the procedure planning team. The individual should be a senior manager, such as your company president, CIO, CFO, the vice-president of quality, manufacturing, or engineering. Written policies and procedures can be important supportive aids when known to express the thinking for the chief executive officer and / or the president and to have his or her full support. 2. Put Together a Winning TeamChoose a strong Project Management Leader and staff the procedure planning team with management members from cross functional groups. Make sure team members have the responsibility - and the authority - to make things happen.The winning team should consist of the Documentation Project Manager, Document Owners (one for each functional area), a Document Controller, and Document Specialists (as needed). The Tutor Implementation Guide has complete job descriptions for these roles. 3. Assign Ownership It is virtually impossible to keep process documentation simple and meaningful if employees who are far removed from the activity itself create it. It is impossible to keep documentation up-to-date when responsibility for the document is not clearly understood.Key to the Tutor methodology, therefore, is the concept of ownership. Each document has a single owner, who is responsible for ensuring that the document is necessary and that it reflects actual practice. The owner must be a person who is knowledgeable about the activity and who has the authority to build consensus among the persons who participate in the activity as well as the authority to define or change the way an activity is performed. The owner must be an advocate of the performers and negotiate, not dictate practices.In the Tutor environment, a document's owner is the only person with the authority to approve an update to that document. 4. Centralize Publishing Although it is tempting (especially in a networked environment and with document management software solutions) to decentralize the control of all documents -- with each owner updating and distributing his own -- Tutor promotes centralized publishing by assigning the Document Administrator (gate keeper) to manage the updates and distribution of the procedures library. 5. Establish a Document Maintenance Process Up Front (and stick to it) Everyone in your organization should know they are invited to suggest changes to procedures and should understand exactly what steps to take to do so. Tutor provides a set of procedures to help your company set up a healthy document control system. There are many document management products available to automate some of the document change and maintenance steps. Depending on the size of your organization, a simple document management system can reduce the effort it takes to track and distribute document changes and updates. Whether your company decides to store the written policies and procedures on a file server or in a database, the essential tasks for maintaining documents are the same, though some tasks are automated. 6. Document Critical Activities Only The best way to keep your documentation simple is to reduce the number of process documents to a bare minimum and to include in those documents only as much detail as is absolutely necessary. The first step to reducing process documentation is to document only those activities that are deemed critical. Not all activities require documentation. In fact, some critical activities cannot and should not be standardized. Others may be sufficiently documented with an instruction or a checklist and may not require a procedure. A document should only be created when it enhances the performance of the employee performing the activity. If it does not help the employee, then there is no reason to maintain the document. Activities that represent little risk (such as project status), activities that cannot be defined in terms of specific tasks (such as product research), and activities that can be performed in a variety of ways (such as advertising) often do not require documentation. Sometimes, an activity will evolve to the point where documentation is necessary. For example, an activity performed by single employee may be straightforward and uncomplicated -- that is, until the activity is performed by multiple employees. Sometimes, it is the interaction between co-workers that necessitates documentation; sometimes, it is the complexity or the diversity of the activity.7. Document Actual Practices The only reason to maintain process documentation is to enhance the performance of the employee performing the activity. And documentation can only enhance performance if it reflects reality -- that is, current best practice. Documentation that reflects an unattainable ideal or outdated practices will end up on the shelf, unused and forgotten.Documenting actual practice means (1) auditing the activity to understand how the work is really performed, (2) identifying best practices with employees who are involved in the activity, (3) building consensus so that everyone agrees on a common method, and (4) recording that consensus.8. Minimize Documentation One way to keep it simple is to document at the highest level possible. That is, include in your documents only as much detail as is absolutely necessary.When writing a document, you should ask yourself, What is the purpose of this document? That is, what problem will it solve?By focusing on this question, you can target the critical information.• What questions are the end users likely to have?• What level of detail is required?• Is any of this information extraneous to the document's purpose? Short, concise documents are user friendly and they are easier to keep up to date. 9. Support Continuous Improvement Employees who perform an activity are often in the best position to identify improvements to the process. In other words, continuous improvement is a natural byproduct of the work itself -- but only if the improvements are communicated to all employees who are involved in the process, and only if there is consensus among those employees.Traditionally, process documentation has been used to dictate performance, to limit employees' actions. In the Tutor environment, process documents are used to communicate improvements identified by employees. How does this work? The Tutor methodology requires a process document to reflect actual practice, so the owner of a document must routinely audit its content -- does the document match what the employees are doing? If it doesn't, the owner has the responsibility to evaluate the process, to build consensus among the employees, to identify "best practices," and to communicate these improvements via a document update. Continuous improvement can also be an outgrowth of corrective action -- but only if the solutions to problems are communicated effectively. The goal should be to solve a problem once and only once, which means not only identifying the solution, but ensuring that the solution becomes part of the process. The Tutor system provides the method through which improvements and solutions are documented and communicated to all affected employees in a cost-effective, timely manner; it ensures that improvements are not lost or confined to a single employee. 10. Keep it Simple Process documents don't have to be complex and unfriendly. In fact, the simpler the format and organization, the more likely the documents will be used. And the simpler the method of maintenance, the more likely the documents will be kept up-to-date. Keep it simply by:• Minimizing skills and training required• Following the established Tutor document format and layout• Avoiding technology just for technology's sake No other rule has as major an impact on the success of your internal documentation as -- keep it simple. Learn More For more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum.   Emily Chorba Principle Product Manager Oracle Tutor & BPM 

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• Home ADSL Modem Dropping Packets?

  - by Cody

  I know this is supposed to be a "pro" forum, but I'm hoping someone can help since my ISP isn't doing much to try and fix things. My ISP has given me a DSL modem / Router combo - a ADB / Pirelli P.DG A2100N and I have a 4096 / 767 kbps connection. I use it purely as modem and router, and have the wireless AP feature turned off. I run it to a Ubiquiti Networks Toughswitch and use a Ubiquiti UAP as the wireless access point - although I've ran tests directly wired to the router with nothing else connected, and still see the same issues. I've been having issues where latency suddenly spikes from 8ms to google.com to 250+ if someone does anything on the internet. If I run a speedtest or something, I can see latencies above 3000ms. Regularly when downloading something, even if the speed is throttled to , it can get random drops to 0kbps every few seconds. Online gaming is impossible because I notice the sudden lag-outs in the connection, and video streams or VoIP drop out as well - it's not at all consistent. I managed to find the password to my modem and I don't think I see anything wrong with the settings - but I looked for the logs and found this: Jun 6 17:10:30 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:10:30 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:10:31 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:10:40 user warn kernel: __ratelimit: 63 callbacks suppressed Jun 6 17:10:40 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:10:40 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:10:40 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:10:40 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:10:40 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:10:40 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:11:22 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:11:23 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:11:24 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:11:24 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:11:24 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:11:24 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:11:24 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:11:25 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:11:25 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:11:25 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:11:29 user warn kernel: __ratelimit: 15 callbacks suppressed Jun 6 17:11:29 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:11:29 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:11:30 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:11:30 user warn kernel: nf_conntrack: table full, dropping packet. Jun 6 17:55:26 user warn kernel: bcmxtmcfg: OAM loopback response not received on VCC 1.1.3 Jun 6 17:55:27 user warn kernel: bcmxtmcfg: OAM loopback response not received on VCC 1.1.4 So, as I understand it, it appears the router is dropping packets? If that's the case, is there anything in the config that I can change? Or should I buy a new router, a new modem, or both?

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• The Great Divorce

  - by BlackRabbitCoder

  I have a confession to make: I've been in an abusive relationship for more than 17 years now.  Yes, I am not ashamed to admit it, but I'm finally doing something about it. I met her in college, she was new and sexy and amazingly fast -- and I'd never met anything like her before.  Her style and her power captivated me and I couldn't wait to learn more about her.  I took a chance on her, and though I learned a lot from her -- and will always be grateful for my time with her -- I think it's time to move on. Her name was C++, and she so outshone my previous love, C, that any thoughts of going back evaporated in the heat of this new romance.  She promised me she'd be gentle and not hurt me the way C did.  She promised me she'd clean-up after herself better than C did.  She promised me she'd be less enigmatic and easier to keep happy than C was.  But I was deceived.  Oh sure, as far as truth goes, it wasn't a complete lie.  To some extent she was more fun, more powerful, safer, and easier to maintain.  But it just wasn't good enough -- or at least it's not good enough now. I loved C++, some part of me still does, it's my first-love of programming languages and I recognize its raw power, its blazing speed, and its improvements over its predecessor.  But with today's hardware, at speeds we could only dream to conceive of twenty years ago, that need for speed -- at the cost of all else -- has died, and that has left my feelings for C++ moribund. If I ever need to write an operating system or a device driver, then I might need that speed.  But 99% of the time I don't.  I'm a business-type programmer and chances are 90% of you are too, and even the ones who need speed at all costs may be surprised by how much you sacrifice for that.   That's not to say that I don't want my software to perform, and it's not to say that in the business world we don't care about speed or that our job is somehow less difficult or technical.  There's many times we write programs to handle millions of real-time updates or handle thousands of financial transactions or tracking trading algorithms where every second counts.  But if I choose to write my code in C++ purely for speed chances are I'll never notice the speed increase -- and equally true chances are it will be far more prone to crash and far less easy to maintain.  Nearly without fail, it's the macro-optimizations you need, not the micro-optimizations.  If I choose to write a O(n2) algorithm when I could have used a O(n) algorithm -- that can kill me.  If I choose to go to the database to load a piece of unchanging data every time instead of caching it on first load -- that too can kill me.  And if I cross the network multiple times for pieces of data instead of getting it all at once -- yes that can also kill me.  But choosing an overly powerful and dangerous mid-level language to squeeze out every last drop of performance will realistically not make stock orders process any faster, and more likely than not open up the system to more risk of crashes and resource leaks. And that's when my love for C++ began to die.  When I noticed that I didn't need that speed anymore.  That that speed was really kind of a lie.  Sure, I can be super efficient and pack bits in a byte instead of using separate boolean values.  Sure, I can use an unsigned char instead of an int.  But in the grand scheme of things it doesn't matter as much as you think it does.  The key is maintainability, and that's where C++ failed me.  I like to tell the other developers I work with that there's two levels of correctness in coding: Is it immediately correct? Will it stay correct? That is, you can hack together any piece of code and make it correct to satisfy a task at hand, but if a new developer can't come in tomorrow and make a fairly significant change to it without jeopardizing that correctness, it won't stay correct. Some people laugh at me when I say I now prefer maintainability over speed.  But that is exactly the point.  If you focus solely on speed you tend to produce code that is much harder to maintain over the long hall, and that's a load of technical debt most shops can't afford to carry and end up completely scrapping code before it's time.  When good code is written well for maintainability, though, it can be correct both now and in the future. And you know the best part is?  My new love is nearly as fast as C++, and in some cases even faster -- and better than that, I know C# will treat me right.  Her creators have poured hundreds of thousands of hours of time into making her the sexy beast she is today.  They made her easy to understand and not an enigmatic mess.  They made her consistent and not moody and amorphous.  And they made her perform as fast as I care to go by optimizing her both at compile time and a run-time. Her code is so elegant and easy on the eyes that I'm not worried where she will run to or what she'll pull behind my back.  She is powerful enough to handle all my tasks, fast enough to execute them with blazing speed, maintainable enough so that I can rely on even fairly new peers to modify my work, and rich enough to allow me to satisfy any need.  C# doesn't ask me to clean up her messes!  She cleans up after herself and she tries to make my life easier for me by taking on most of those optimization tasks C++ asked me to take upon myself.  Now, there are many of you who would say that I am the cause of my own grief, that it was my fault C++ didn't behave because I didn't pay enough attention to her.  That I alone caused the pain she inflicted on me.  And to some extent, you have a point.  But she was so high maintenance, requiring me to know every twist and turn of her vast and unrestrained power that any wrong term or bout of forgetfulness was met with painful reminders that she wasn't going to watch my back when I made a mistake.  But C#, she loves me when I'm good, and she loves me when I'm bad, and together we make beautiful code that is both fast and safe. So that's why I'm leaving C++ behind.  She says she's changing for me, but I have no interest in what C++0x may bring.  Oh, I'll still keep in touch, and maybe I'll see her now and again when she brings her problems to my door and asks for some attention -- for I always have a soft spot for her, you see.  But she's out of my house now.  I have three kids and a dog and a cat, and all require me to clean up after them, why should I have to clean up after my programming language as well?

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• Master Data

  - by david.butler(at)oracle.com

  Let's take a deeper look at what we mean when we talk about 'Master' data. In its most general sense, master data is data that exists in more than one operational application. These are the applications that automate business processes. These applications require significant amounts of data to function correctly.  This includes data about the objects that are involved in transactions, as well as the transaction data itself.  For example, when a customer buys a product, the transaction is managed by a sales application.  The objects of the transaction are the Customer and the Product.  The transactional data is the time, place, price, discount, payment methods, etc. used at the point of sale. Many thousands of transactional data attributes are needed within the application. These important data elements are local to the applications and have no bearing on other applications. Harmonization and synchronization across applications is not necessary. The Customer and Product objects of the transaction also have a large number of attributes. Customer for example, includes hierarchies, hierarchical and matrixed relationships, contacts, classifications, preferences, accounts, identifiers, profiles, and addresses galore for 'ship to', 'mail to'; 'service at'; etc. Dozens of attributes exist for individuals, hundreds for organizations, and thousands for products. This data has meaning beyond any particular application. It exists in many applications and drives the vital cross application enterprise business processes. These are the processes that define and differentiate the organization. At every decision point, information about the objects of the process determines the direction of the process flow. This is the nature of the data that exists in more than one application, and this is why we call it 'master data'. Let me elaborate. Parties Oracle has developed a party schema to model all participants in your daily business operations. It models people, organizations, groups, customers, contacts, employees, and suppliers. It models their accounts, locations, classifications, and preferences.  And most importantly, it models the vast array of hierarchical and matrixed relationships that exist between all the participants in your real world operations.  The model logically separates people and organizations from their relationships and accounts.  This separation creates flexibility unmatched in the industry and accounts for the fact that the Oracle schema for Customers, Suppliers, and Accounts is a true superset of the wide variety of commercial and homegrown customer models in existence. Sites Sites are places where business is conducted. They can be addresses, clusters such as retail malls, locations within a cluster, floors within a building, places where meters are located, rooms on floors, etc.  Fully understanding all attributes of a site is key to many business processes. Attributes such as 'noise abatement policy' at a point of delivery, or the size of an oven in a business kitchen drive day-to-day activities such as delivery schedules or food promotions. Typically this kind of data is siloed in departments and scattered across applications and spreadsheets.  This leads to conflicting information and poor operational efficiencies. Oracle's Global Single Schema can hold all site attributes in one place and enables a single version of authoritative site information across the enterprise. Products and Services The Oracle Global Single Schema also includes a number of entities that define the products and services a company creates and offers for sale. Key entities include Items organized into Catalogs and Price Lists. The Catalog structures provide for the ability to capture different views of a product such as engineering, manufacturing, and service which are based on a unified product model. As a result, designers, manufacturing engineers, purchasers and partners can work simultaneously on a common product definition. The Catalog schema allows for unlimited attributes, combines them into meaningful groups, and maps them to catalog categories to track these different types of information. The model also maps an unlimited number of functional structures for each item. For example, multiple Bills of Material (BOMs) can be constructed representing requirements BOM, features BOM, and packaging BOM for an item. The Catalog model also supports hierarchical information about each item and all standard Global Data Synchronization attributes. Business Processes Utilizing Linked Data Entities Each business entity codified into a centralized master data environment significantly improves the efficiency of the automated business processes that use the consolidated data.  When all the key business entities used by an organization's process are so consolidated, the advantages are multiplied.  The primary reason for business process breakdowns (i.e. data errors across application boundaries) is eliminated. All processes are positively impacted and business process automation is itself automated.  I like to use the "Call to Resolution" business process as an example to help illustrate this important point. It involves call center applications, service applications, RMA applications, transportation applications, inventory applications, etc. Customer, Site, Product and Supplier master data must all be correct and consistent across these applications.  What's more, the data relationships between customer and product, and product and suppliers must be right. This is the minimum quality needed to insure the business process flows without error. But that is not the end of the story. Critical master data attributes such as customer loyalty, profitability, credit worthiness, and propensity to buy can optimize the call center point of contact component of the process. Critical product information such as alternative parts or equivalent products can optimize the resolution selected by the process. A comprehensive understanding of the 'service at' location can help insure multiple trips are avoided in the process. Full supplier information on reliability, delivery delays, and potential alternates can prevent supplier exceptions and play a significant role in optimizing the process.  In other words, these master data attributes enable the optimization of the "Call to Resolution" enterprise business process. Master data supports and guides business process flows. Thus the phrase 'Master Data' is indeed appropriate. MDM is the software that houses, manages, and governs the master data that resides in all applications and controls the enterprise business processes. A complete master data solution takes a data model that holds fully attributed master data entities and their inter-relationships. Oracle has this model. Oracle, with its deep understanding of application data is the logical choice for managing all your master data within the enterprise whether or not your organization actually runs any Oracle Applications.

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• Answers to Your Common Oracle Database Lifecycle Management Questions

  - by Scott McNeil

  We recently ran a live webcast on Strategies for Managing Oracle Database's Lifecycle. There were tons of questions from our audience that we simply could not get to during the hour long presentation. Below are some of those questions along with their answers. Enjoy! Question: In the webcast the presenter talked about “gold” configuration standards, for those who want to use this technique, could you recommend a best practice to consider or follow? How do I get started? Answer:Gold configuration standardization is a quick and easy way to improve availability through consistency. Start by choosing a reference database and saving the configuration to the Oracle Enterprise Manager repository using the Save Configuration feature. Next create a comparison template using the Oracle provided template as a starting point and modify the ignored properties to eliminate expected differences in your environment. Finally create a comparison specification using the comparison template you created plus your saved gold configuration and schedule it to run on a regular basis. Don’t forget to fill in the email addresses of those you want to notify upon drift detection. Watch the database configuration management demo to learn more. Question: Can Oracle Lifecycle Management Pack for Database help with patching an Oracle Real Application Cluster (RAC) environment? Answer: Yes, Oracle Enterprise Manager supports both parallel and rolling patch application of Oracle Real Application Clusters. The use of rolling patching is recommended as there is no downtime involved. For more details watch this demo. Question: What are some of the things administrators can do to control configuration drift? Why is it important? Answer:Configuration drift is one of the main causes of instability and downtime of applications. Oracle Enterprise Manager makes it easy to manage and control drift using scheduled configuration comparisons combined with comparison templates. Question: Does Oracle Enterprise Manager 12c Release 2 offer an incremental update feature for "gold" images? For instance, if the source binary has a higher PSU level, what is the best approach to update the existing "gold" image in the software library? Do you have to create a new image or can you just update the original one? Answer:Provisioning Profiles (Gold images) can contain the installation files and database configuration templates. Although it is possible to make some changes to the profile after creation (mainly to configuration), it is normally recommended to simply create a new profile after applying a patch to your reference database. Question: The webcast talked about enforcing in-house standards, does Oracle Enterprise Manager 12c offer verification of your databases and systems to those standards? For example, the initial "gold" image has been massively deployed over time, and there may be some changes to it. How can you do regular checks from Enterprise Manager to ensure the in-house standards are being enforced? Answer:There are really two methods to validate conformity to standards. The first method is to use gold standards which you compare other databases to report unwanted differences. This method uses a new comparison template technology which allows users to ignore known differences (i.e. SID, Start time, etc) which results in a report only showing important or non-conformant differences. This method is quick to setup and configure and recommended for those who want to get started validating compliance quickly. The second method leverages the new compliance framework which allows the creation of specific and robust validations. These compliance rules are grouped into standards which can be assigned to databases quickly and easily. Compliance rules allow for targeted and more sophisticated validation beyond the basic equals operation available in the comparison method. The compliance framework can be used to implement just about any internal or industry standard. The compliance results will track current and historic compliance scores at the overall and individual database targets. When the issue is resolved, the score is automatically affected. Compliance framework is the recommended long term solution for validating compliance using Oracle Enterprise Manager 12c. Check out this demo on database compliance to learn more. Question: If you are using the integration between Oracle Enterprise Manager and My Oracle Support in an "offline" mode, how do you know if you have the latest My Oracle Support metadata? Answer:In Oracle Enterprise Manager 12c Release 2, you now only need to download one zip file containing all of the metadata xmls files. There is no indication that the metadata has changed but you could run a checksum on the file and compare it to the previously downloaded version to see if it has changed. Question: What happens if a patch fails while administrators are applying it to a database or system? Answer:A large portion of Oracle Enterprise Manager's patch automation is the pre-requisite checks that happen to ensure the highest level of confidence the patch will successfully apply. It is recommended you test the patch in a non-production environment and save the patch plan as a template once successful so you can create new plans using the saved template. If you are using the recommended ‘out of place’ patching methodology, there is no urgency because the database is still running as the cloned Oracle home is being patched. Users can address the issue and restart the patch procedure at the point it left off. If you are using 'in place' method, you can address the issue and continue where the procedure left off. Question: Can Oracle Enterprise Manager 12c R2 compare configurations between more than one target at the same time? Answer:Oracle Enterprise Manager 12c can compare any number of target configurations at one time. This is the basis of many important use cases including Configuration Drift Management. These comparisons can also be scheduled on a regular basis and emails notification sent should any differences appear. To learn more about configuration search and compare watch this demo. Question: How is data comparison done since changes are taking place in a live production system? Answer:There are many things to keep in mind when using the data comparison feature (as part of the Change Management ability to compare table data). It was primarily intended to be used for maintaining consistency of important but relatively static data. For example, application seed data and application setup configuration. This data does not change often but is critical when testing an application to ensure results are consistent with production. It is not recommended to use data comparison on highly dynamic data like transactional tables or very large tables. Question: Which versions of Oracle Database can be monitored through Oracle Enterprise Manager 12c? Answer:Oracle Database versions: 9.2.0.8, 10.1.0.5, 10.2.0.4, 10.2.0.5, 11.1.0.7, 11.2.0.1, 11.2.0.2, 11.2.0.3. Watch the On-Demand Webcast Stay Connected: Twitter | Facebook | YouTube | Linkedin | NewsletterDownload the Oracle Enterprise Manager Cloud Control12c Mobile app

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• Does this prove a network bandwidth bottleneck?

  - by Yuji Tomita

  I've incorrectly assumed that my internal AB testing means my server can handle 1k concurrency @3k hits per second. My theory at at the moment is that the network is the bottleneck. The server can't send enough data fast enough. External testing from blitz.io at 1k concurrency shows my hits/s capping off at 180, with pages taking longer and longer to respond as the server is only able to return 180 per second. I've served a blank file from nginx and benched it: it scales 1:1 with concurrency. Now to rule out IO / memcached bottlenecks (nginx normally pulls from memcached), I serve up a static version of the cached page from the filesystem. The results are very similar to my original test; I'm capped at around 180 RPS. Splitting the HTML page in half gives me double the RPS, so it's definitely limited by the size of the page. If I internally ApacheBench from the local server, I get consistent results of around 4k RPS on both the Full Page and the Half Page, at high transfer rates. Transfer rate: 62586.14 [Kbytes/sec] received If I AB from an external server, I get around 180RPS - same as the blitz.io results. How do I know it's not intentional throttling? If I benchmark from multiple external servers, all results become poor which leads me to believe the problem is in MY servers outbound traffic, not a download speed issue with my benchmarking servers / blitz.io. So I'm back to my conclusion that my server can't send data fast enough. Am I right? Are there other ways to interpret this data? Is the solution/optimization to set up multiple servers + load balancing that can each serve 180 hits per second? I'm quite new to server optimization, so I'd appreciate any confirmation interpreting this data. Outbound traffic Here's more information about the outbound bandwidth: The network graph shows a maximum output of 16 Mb/s: 16 megabits per second. Doesn't sound like much at all. Due to a suggestion about throttling, I looked into this and found that linode has a 50mbps cap (which I'm not even close to hitting, apparently). I had it raised to 100mbps. Since linode caps my traffic, and I'm not even hitting it, does this mean that my server should indeed be capable of outputting up to 100mbps but is limited by some other internal bottleneck? I just don't understand how networks at this large of a scale work; can they literally send data as fast as they can read from the HDD? Is the network pipe that big? In conclusion 1: Based on the above, I'm thinking I can definitely raise my 180RPS by adding an nginx load balancer on top of a multi nginx server setup at exactly 180RPS per server behind the LB. 2: If linode has a 50/100mbit limit that I'm not hitting at all, there must be something I can do to hit that limit with my single server setup. If I can read / transmit data fast enough locally, and linode even bothers to have a 50mbit/100mbit cap, there must be an internal bottleneck that's not allowing me to hit those caps that I'm not sure how to detect. Correct? I realize the question is huge and vague now, but I'm not sure how to condense it. Any input is appreciated on any conclusion I've made.

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• Mobile BI Comes of Age

  - by rich.clayton(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} One of the hot topics in the Business Intelligence industry is mobility.  More specifically the question is how business can be transformed by the iPhone and the iPad.  In June 2003, Gartner predicted that Mobile BI would be obsolete and that the technology was headed for the 'trough of disillusionment'.  I agreed with them at that time.  Many vendors like MicroStrategy and Business Objects jumped into the fray attempting to show how PDA's like Palm Pilots could be integrated with BI.  Their investments resulted in interesting demos with no commercial traction.  Why, because wireless networks and mobile operating systems were primitive, immature and slow. In my opinion, Apple's iOS has changed everything in Mobile BI.  Yes Blackberry, Android and Symbian and all the rest have their place in the market but I believe that increasingly consumers (not IT departments) influence BI decision making processes.  Consumers are choosing the iPhone and the iPad. The number of iPads I see in business meetings now is staggering.  Some use it for email and note taking and others are starting to use corporate applications.  The possibilities for Mobile BI are countless and I would expect to see iPads enterprise-wide over the next few years.   These new devices will provide just-in-time access to critical business information.  Front-line managers interacting with customers, suppliers, patients or citizens will have information literally at their fingertips. I've experimented with several mobile BI tools.  They look cool but like their Executive Information System (EIS) predecessors of the 1990's these tools lack a backbone and a plausible integration strategy.  EIS was a viral technology in the early 1990's.  Executives from every industry and job function were showcasing their dashboards to fellow co-workers and colleagues at the country club.  Just like the iPad, every senior manager wanted one.  EIS wasn't a device however, it was a software application.   EIS quickly faded into the software sunset as it lacked integration with corporate information systems.  BI servers  replaced EIS because the technology focused on the heavy data lifting of integrating, normalizing, aggregating and managing large, complex data volumes.  The devices are here to stay. The cute stand-alone mobile BI tools, not so much. If all you're looking to do is put Excel files on your iPad, there are plenty of free tools on the market.  You'll look cool at your next management meeting but after a few weeks, the cool factor will fade away and you'll be wondering how you will ever maintain it.  If however you want secure, consistent, reliable information on your iPad, you need an integration strategy and a way to model the data.  BI Server technologies like the Oracle BI Foundation is a market leading approach to tackle that issue. I liken the BI mobility frenzy to buying classic cars.  Classic Cars have two buying groups - teenagers and middle-age folks looking to tinker.  Teenagers look at the pin-stripes and the paint job while middle-agers (like me)  kick the tires a bit and look under the hood to check out the quality and reliability of the engine.  Mobile BI tools sure look sexy but don't go very far without an engine and a transmission or an integration strategy. The strategic question in Mobile BI is can these startups build a motor and transmission faster than Oracle can re-paint the car?  Oracle has a great engine and a transmission that connects to all enterprise information assets.  We're working on the new paint job and are excited about the possibilities.  Just as vertical integration worked in the automotive business, it too works in the technology industry.

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• Outlook 2013 keeps freezing, semi-consistently

  - by AviD

  I have an oddity of problem with my Outlook's stability. It seems to be freezing up, not at random intervals, but based on a seemingly strange combination of configurations. I have been trying many different combinations, I've even devolved to "Cargo-cult" debugging, since I have no clue what is causing this... Here is my set up - since I don't know for sure which settings are causing the lockup, I'll probably mention irrelevant things: (relatively) clean install of Windows 8 (on hyper-v, if that matters) Clean install of Outlook 2013, fully updated 3 accounts configured: Hotmail account configured with ActiveSync Gmail account Large-ish account (several GB) connected with IMAP Only a few folders are subscribed in IMAP Outlook is set to only display subscribed folders configured to keep messages permanently Google Apps account, connected with IMAP Small account connected with IMAP All folders IMAP subscribed Outlook is set to only display subscribed folders configured to keep messages permanently Several Send/Receive Groups configured, to try different configurations of enabling/disable/partial the different accounts - with different send times, from 60 minutes down to 5 minutes. The problem is that at certain points Outlook completely freezes up and I have to kill it. This is not consistent - there are some things that cause it immediately almost consistently, there are some times that it just happens by itself after some period of time (sometimes a few moments, sometimes a few hours; sometimes while using it, sometimes after I've been away from it for a few hours). I have searched all over, and there seem to be many with similar (apparently) problem, and found numerous "solutions" (some even more cargocultish than mine), but so far none of them worked. I've removed all the accounts, both all together and one at a time, and re-configured them - eventually it freezes up. I've tried uninstalling Outlook, cleaning it up completely - removing files, app settings, registry keys, etc - then reinstalling - eventually it freezes up. I've only enabled the Hotmail account, disabling (but not removing) the Google accounts - apparently this does not lock up. I've enabled the Hotmail and the Gmail accounts, leaving the Apps one disabled - it seems like it does not lock up. With all accounts enabled, it locks up almost immediately after doing a send/receive. With only the Apps account enabled, it seems to not lock up. With the Hotmail and the Apps accounts enabled (Gmail disabled), it seems like it locks up after a random amount of time. With Hotmail enabled, and Gmail and Apps both enabled but set to receive only custom folder downloading (not all subscribed folders) - sometimes it locks up right after a send/receive, sometimes it goes for hours without locking up, and sometimes it only locks up when I send an email. I've tried switching the ports for the Google accounts (SSL/465 vs TLS/587), though I have no idea if this should affect, but no real difference. In short, I honestly have no idea what is actually causing Outlook to lock up, I might be completely barking up the wrong tree. At this point I don't really know what else to try, I'm flipping switches at random here. I would like to have all 3 accounts enabled, ideally in several groups (e.g. pull down only important folders in a group with short interval, and all other folders in a longer interval) - obviously without freezing up at all. I've tried putting in all the important details, if there is anything else important to add please let me know. Another issue that occurred to me might also be connected - the Google accounts don't always synchronize properly, even after a send/receive or "update folder". At least not consistently... though I haven't been able to find a significant connection between this and that.

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• The Sensemaking Spectrum for Business Analytics: Translating from Data to Business Through Analysis

  - by Joe Lamantia

  One of the most compelling outcomes of our strategic research efforts over the past several years is a growing vocabulary that articulates our cumulative understanding of the deep structure of the domains of discovery and business analytics. Modes are one example of the deep structure we’ve found.  After looking at discovery activities across a very wide range of industries, question types, business needs, and problem solving approaches, we've identified distinct and recurring kinds of sensemaking activity, independent of context.  We label these activities Modes: Explore, compare, and comprehend are three of the nine recognizable modes.  Modes describe *how* people go about realizing insights.  (Read more about the programmatic research and formal academic grounding and discussion of the modes here: https://www.researchgate.net/publication/235971352_A_Taxonomy_of_Enterprise_Search_and_Discovery) By analogy to languages, modes are the 'verbs' of discovery activity.  When applied to the practical questions of product strategy and development, the modes of discovery allow one to identify what kinds of analytical activity a product, platform, or solution needs to support across a spread of usage scenarios, and then make concrete and well-informed decisions about every aspect of the solution, from high-level capabilities, to which specific types of information visualizations better enable these scenarios for the types of data users will analyze. The modes are a powerful generative tool for product making, but if you've spent time with young children, or had a really bad hangover (or both at the same time...), you understand the difficult of communicating using only verbs.  So I'm happy to share that we've found traction on another facet of the deep structure of discovery and business analytics.  Continuing the language analogy, we've identified some of the ‘nouns’ in the language of discovery: specifically, the consistently recurring aspects of a business that people are looking for insight into.  We call these discovery Subjects, since they identify *what* people focus on during discovery efforts, rather than *how* they go about discovery as with the Modes. Defining the collection of Subjects people repeatedly focus on allows us to understand and articulate sense making needs and activity in more specific, consistent, and complete fashion.  In combination with the Modes, we can use Subjects to concretely identify and define scenarios that describe people’s analytical needs and goals.  For example, a scenario such as ‘Explore [a Mode] the attrition rates [a Measure, one type of Subject] of our largest customers [Entities, another type of Subject] clearly captures the nature of the activity — exploration of trends vs. deep analysis of underlying factors — and the central focus — attrition rates for customers above a certain set of size criteria — from which follow many of the specifics needed to address this scenario in terms of data, analytical tools, and methods. We can also use Subjects to translate effectively between the different perspectives that shape discovery efforts, reducing ambiguity and increasing impact on both sides the perspective divide.  For example, from the language of business, which often motivates analytical work by asking questions in business terms, to the perspective of analysis.  The question posed to a Data Scientist or analyst may be something like “Why are sales of our new kinds of potato chips to our largest customers fluctuating unexpectedly this year?” or “Where can innovate, by expanding our product portfolio to meet unmet needs?”.  Analysts translate questions and beliefs like these into one or more empirical discovery efforts that more formally and granularly indicate the plan, methods, tools, and desired outcomes of analysis.  From the perspective of analysis this second question might become, “Which customer needs of type ‘A', identified and measured in terms of ‘B’, that are not directly or indirectly addressed by any of our current products, offer 'X' potential for ‘Y' positive return on the investment ‘Z' required to launch a new offering, in time frame ‘W’?  And how do these compare to each other?”.  Translation also happens from the perspective of analysis to the perspective of data; in terms of availability, quality, completeness, format, volume, etc. By implication, we are proposing that most working organizations — small and large, for profit and non-profit, domestic and international, and in the majority of industries — can be described for analytical purposes using this collection of Subjects.  This is a bold claim, but simplified articulation of complexity is one of the primary goals of sensemaking frameworks such as this one.  (And, yes, this is in fact a framework for making sense of sensemaking as a category of activity - but we’re not considering the recursive aspects of this exercise at the moment.) Compellingly, we can place the collection of subjects on a single continuum — we call it the Sensemaking Spectrum — that simply and coherently illustrates some of the most important relationships between the different types of Subjects, and also illuminates several of the fundamental dynamics shaping business analytics as a domain.  As a corollary, the Sensemaking Spectrum also suggests innovation opportunities for products and services related to business analytics. The first illustration below shows Subjects arrayed along the Sensemaking Spectrum; the second illustration presents examples of each kind of Subject.  Subjects appear in colors ranging from blue to reddish-orange, reflecting their place along the Spectrum, which indicates whether a Subject addresses more the viewpoint of systems and data (Data centric and blue), or people (User centric and orange).  This axis is shown explicitly above the Spectrum.  Annotations suggest how Subjects align with the three significant perspectives of Data, Analysis, and Business that shape business analytics activity.  This rendering makes explicit the translation and bridging function of Analysts as a role, and analysis as an activity. Subjects are best understood as fuzzy categories [http://georgelakoff.files.wordpress.com/2011/01/hedges-a-study-in-meaning-criteria-and-the-logic-of-fuzzy-concepts-journal-of-philosophical-logic-2-lakoff-19731.pdf], rather than tightly defined buckets.  For each Subject, we suggest some of the most common examples: Entities may be physical things such as named products, or locations (a building, or a city); they could be Concepts, such as satisfaction; or they could be Relationships between entities, such as the variety of possible connections that define linkage in social networks.  Likewise, Events may indicate a time and place in the dictionary sense; or they may be Transactions involving named entities; or take the form of Signals, such as ‘some Measure had some value at some time’ - what many enterprises understand as alerts.   The central story of the Spectrum is that though consumers of analytical insights (represented here by the Business perspective) need to work in terms of Subjects that are directly meaningful to their perspective — such as Themes, Plans, and Goals — the working realities of data (condition, structure, availability, completeness, cost) and the changing nature of most discovery efforts make direct engagement with source data in this fashion impossible.  Accordingly, business analytics as a domain is structured around the fundamental assumption that sense making depends on analytical transformation of data.  Analytical activity incrementally synthesizes more complex and larger scope Subjects from data in its starting condition, accumulating insight (and value) by moving through a progression of stages in which increasingly meaningful Subjects are iteratively synthesized from the data, and recombined with other Subjects.  The end goal of  ‘laddering’ successive transformations is to enable sense making from the business perspective, rather than the analytical perspective.Synthesis through laddering is typically accomplished by specialized Analysts using dedicated tools and methods. Beginning with some motivating question such as seeking opportunities to increase the efficiency (a Theme) of fulfillment processes to reach some level of profitability by the end of the year (Plan), Analysts will iteratively wrangle and transform source data Records, Values and Attributes into recognizable Entities, such as Products, that can be combined with Measures or other data into the Events (shipment of orders) that indicate the workings of the business.  More complex Subjects (to the right of the Spectrum) are composed of or make reference to less complex Subjects: a business Process such as Fulfillment will include Activities such as confirming, packing, and then shipping orders.  These Activities occur within or are conducted by organizational units such as teams of staff or partner firms (Networks), composed of Entities which are structured via Relationships, such as supplier and buyer.  The fulfillment process will involve other types of Entities, such as the products or services the business provides.  The success of the fulfillment process overall may be judged according to a sophisticated operating efficiency Model, which includes tiered Measures of business activity and health for the transactions and activities included.  All of this may be interpreted through an understanding of the operational domain of the businesses supply chain (a Domain).   We'll discuss the Spectrum in more depth in succeeding posts.

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• CodePlex Daily Summary for Saturday, June 16, 2012

  CodePlex Daily Summary for Saturday, June 16, 2012Popular ReleasesCosmos (C# Open Source Managed Operating System): Release 92560: Prerequisites Visual Studio 2010 - Any version including Express. Express users must also install Visual Studio 2010 Integrated Shell runtime VMWare - Cosmos can run on real hardware as well as other virtualization environments but our default debug setup is configured for VMWare. VMWare Player (Free). or Workstation VMWare VIX API 1.11AutoUpdaterdotNET : Autoupdate for VB.NET and C# Developer: AutoUpdater.NET 1.1: Release Notes *New feature added that allows user to select remind later interval.Sumzlib: API document: API documentMicrosoft SQL Server Product Samples: Database: AdventureWorks 2008 OLTP Script: Install AdventureWorks2008 OLTP database from script The AdventureWorks database can be created by running the instawdb.sql DDL script contained in the AdventureWorks 2008 OLTP Script.zip file. The instawdb.sql script depends on two path environment variables: SqlSamplesDatabasePath and SqlSamplesSourceDataPath. The SqlSamplesDatabasePath environment variable is set to the default Microsoft ® SQL Server 2008 path. You will need to change the SqlSamplesSourceDataPath environment variable to th...HigLabo: HigLabo_20120613: Bug fix HigLabo.Mail Decode header encoded by CP1252Jasc (just another script compressor): 1.3.1: Updated Ajax Minifier to 4.55.WipeTouch, a jQuery touch plugin: 1.2.0: Changes since 1.1.0: New: wipeMove event, triggered while moving the mouse/finger. New: added "source" to the result object. Bug fix: sometimes vertical wipe events would not trigger correctly. Bug fix: improved tapToClick handler. General code refactoring. Windows Phone 7 is not supported, yet! Its behaviour is completely broken and would require some special tricks to make it work. Maybe in the future...Phalanger - The PHP Language Compiler for the .NET Framework: 3.0.0.3026 (June 2012): Fixes: round( 0.0 ) local TimeZone name TimeZone search compiling multi-script-assemblies PhpString serialization DocDocument::loadHTMLFile() token_get_all() parse_url()BlackJumboDog: Ver5.6.4: 2012.06.13 Ver5.6.4 　(1) Web???????、???POST??????????????????Yahoo! UI Library: YUI Compressor for .Net: Version 2.0.0.0 - Ferret: - Merging both 3.5 and 2.0 codebases to a single .NET 2.0 assembly. - MSBuild Task. - NAnt Task.Bumblebee: Version 0.3.1: Changed default config values to decent ones. Restricted visibility of Hive.fs to internal. Added some XML documentation. Added Array.shuffle utility. The dll is also available on NuGet My apologies, the initial source code referenced was missing one file which prevented it from building The source code contains two examples, one in C#, one in F#, illustrating the usage of the framework on the Travelling Salesman Problem: Source CodeSharePoint XSL Templates: SPXSLT 0.0.9: Added new template FixAmpersands. Fixed the contents of the MultiSelectValueCheck.xsl file, which was missing the stylesheet wrapper.ExcelFileEditor: .CS File: nothingBizTalk Scheduled Task Adapter: Release 4.0: Works with BizTalk Server 2010. Compiled in .NET Framework 4.0. In this new version are available small improvements compared to the current version (3.0). We can highlight the following improvements or changes: 24 hours support in “start time” property. Previous versions had an issue with setting the start time, as it shown 12 hours watch but no AM/PM. Daily scheduler review. Solved a small bug on Daily Properties: unable to switch between “Every day” and “on these days” Installation e...Weapsy - ASP.NET MVC CMS: 1.0.0 RC: - Upgrade to Entity Framework 4.3.1 - Added AutoMapper custom version (by nopCommerce Team) - Added missed model properties and localization resources of Plugin Definitions - Minor changes - Fixed some bugsXenta Framework - extensible enterprise n-tier application framework: Xenta Framework 1.8.0 Beta: Catalog and Publication reviews and ratings Store language packs in data base Improve reporting system Improve Import/Export system A lot of WebAdmin app UI improvements Initial implementation of the WebForum app DB indexes Improve and simplify architecture Less abstractions Modernize architecture Improve, simplify and unify API Simplify and improve testing A lot of new unit tests Codebase refactoring and ReSharpering Utilize Castle Windsor Utilize NHibernate ORM ...Microsoft Ajax Minifier: Microsoft Ajax Minifier 4.55: Properly handle IE extension to CSS3 grammar that allows for multiple parameters to functional pseudo-class selectors. add new switch -braces:(new|same) that affects where opening braces are placed in multi-line output. The default, "new" puts them on their own new line; "same" outputs them at the end of the previous line. add new optional values to the -inline switch: -inline:(force|noforce), which can be combined with the existing boolean value via comma-separators; value "force" (which...Microsoft Media Platform: Player Framework: MMP Player Framework 2.7 (Silverlight and WP7): Additional DownloadsSMFv2.7 Full Installer (MSI) - This will install everything you need in order to develop your own SMF player application, including the IIS Smooth Streaming Client. It only includes the assemblies. If you want the source code please follow the link above. Smooth Streaming Sample Player - This is a pre-built player that includes support for IIS Smooth Streaming. You can configure the player to playback your content by simplying editing a configuration file - no need to co...Liberty: v3.2.1.0 Release 10th June 2012: Change Log -Added -Liberty is now digitally signed! If the certificate on Liberty.exe is missing, invalid, or does not state that it was developed by "Xbox Chaos, Open Source Developer," your copy of Liberty may have been altered in some (possibly malicious) way. -Reach Mass biped max health and shield changer -Fixed -H3/ODST Fixed all of the glitches that users kept reporting (also reverted the changes made in 3.2.0.2) -Reach Made some tag names clearer and more consistent between m...Media Companion: Media Companion 3.503b: It has been a while, so it's about time we release another build! Major effort has been for fixing trailer downloads, plus a little bit of work for episode guide tag in TV show NFOs.New Projects.NinJa (dotNinja): An extensive JavaScript Framework revolving around principles found in .NET and aiming to integrate full Intellisense support. bab-rizg: solve unemployment problemBizTalk Multi-part Message Attachments Zipper Pipeline Component: This pipeline component replaces all attachments of a multi-part message, in a send pipeline, for its zipped equivalent.Boggle.Net: A basic implementation of Boggle for WPF.CFScript: CFScript is an ANT-like scripting system for Compact Framework. Tasks like copying files, setting registry values o install CAB files can be done with CFScript.Diablo3: Diablo3Dygraphs.NET: Dygraphs.NETDynamics CRM plugin for nopCommerce: This plugins is a bridge between nopCommerce and Dynamics CRM. nms.gaming: Place holderProject Bright Star: Project Bright Star. Deal with it.RDFSharp: RDFSharp is a library designed to ease the development of .NET applications based on the RDF and Semantic Web data model.SlamCMS: An application framework that allows you to build content managed sites leveraging SharePoint 2010 for publishing with tools to query and manifest your data.test02: no

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• The Madness of March

  - by Kristin Rose

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} From “Linsanity” to “LOB City”, there is no doubt that basketball dominates the month of March. As many are aware, March Madness is well underway and continues to be a time when college basketball teams get together to bring their A-game to the court. Here at Oracle we also like to bring our A-game, and that includes some new players and talent from our newly acquired companies. Each new acquisition expands Oracle’s solution portfolio, fills customer requirements, and ultimately brings greater opportunities for partners. OPN follows a consistent approach to delivering key information about these acquisitions to you in a timely manner. We do this so partners can get educated, get trained and gain access to demand gen and sales tools. Through this slam dunk of a process we provide (using Pillar Data Systems as an example): A welcome page where partners can download information and learn how to sell and maximize sales returns. A Discovery section where partners can listen to key Oracle Executives speak about the many benefits this new solution brings, as well review a FAQ sheet. A Prepare section where partners can learn about the product strategies and the different OPN Knowledge Zones that have become available. A Sell and Deliver section that partners can leverage when discussing product positioning and functionality, as well as gain access to relevant deliverables. Just as any competitive team strives to be #1, Oracle also wants to stay best-in-class which is why we have recently joined forces with some ‘baller’ companies such as RightNow, Endeca and Pillar Axiom to secure our place in the industry bracket. By running our 3-2 Oracle play and bringing in our newly acquired products, we are able to deliver a solid, expanded solution to our partners. These and many other MVP companies have helped Oracle broaden its offerings and score big. Watch the half time show below to find out what Judson thinks about Oracle’s current offerings: Mergers and acquisitions are a strategic part of how we currently go to market. If you haven’t done so already, dribble down or post up and visit the Acquisition Catalog to learn more about Oracle’s acquired products and the unique benefits they can bring to your own court. Or click here to learn about the ways of monetizing opportunities through Oracle acquisitions. Until Next Time, It’s Game Time, The OPN Communications Team Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• A Bite With No Teeth&ndash;Demystifying Non-Compete Clauses

  - by D'Arcy Lussier

  *DISCLAIMER: I am not a lawyer and this post in no way should be considered legal advice. I’m also in Canada, so references made are to Canadian court cases. I received a signed letter the other day, a reminder from my previous employer about some clauses associated with my employment and entry into an employee stock purchase program. So since this is in effect for the next 12 months, I guess I’m not starting that new job tomorrow. I’m kidding of course. How outrageous, how presumptuous, pompous, and arrogant that a company – any company – would actually place these conditions upon an employee. And yet, this is not uncommon. Especially in the IT industry, we see time and again similar wording in our employment agreements. But…are these legal? Is there any teeth behind the threat of the bite? Luckily, the answer seems to be ‘No’. I want to highlight two cases that support this. The first is Lyons v. Multari. In a nutshell, Dentist hires younger Dentist to be an associate. In their short, handwritten agreement, a non-compete clause was written stating “Protective Covenant. 3 yrs. – 5mi” (meaning you can’t set up shop within 5 miles for 3 years). Well, the young dentist left and did start an oral surgery office within 5 miles and within 3 years. Off to court they go! The initial judge sided with the older dentist, but on appeal it was overturned. Feel free to read the transcript of the decision here, but let me highlight one portion from section [19]: The general rule in most common law jurisdictions is that non-competition clauses in employment contracts are void. The sections following [19] explain further, and discuss Elsley v. J.G. Collins Insurance Agency Ltd. and its impact on Canadian law in this regard. The second case is Winnipeg Livestock Sales Ltd. v. Plewman. Desmond Plewman is an auctioneer, and worked at Winnipeg Livestock Sales. Part of his employment agreement was that he could not work for a competitor for 18 months if he left the company. Well, he left, and took up an important role in a competing company. The case went to court and as with Lyons v. Multari, the initial judge found in favour of the plaintiffs. Also as in the first case, that was overturned on appeal. Again, read through the transcript of the decision, but consider section [28]: In other words, even though Plewman has a great deal of skill as an auctioneer, Winnipeg Livestock has no proprietary interest in his professional skill and experience, even if they were acquired during his time working for Winnipeg Livestock.  Thus, Winnipeg Livestock has the burden of establishing that it has a legitimate proprietary interest requiring protection.  On this key question there is little evidence before the Court.  The record discloses that part of Plewman’s job was to “mingle with the … crowd” and to telephone customers and prospective customers about future prospects for the sale of livestock.  It may seem reasonable to assume that Winnipeg Livestock has a legitimate proprietary interest in its customer connections; but there is no evidence to indicate that there is any significant degree of “customer loyalty” in the business, as opposed to customers making choices based on other considerations such as cost, availability and the like. So are there any incidents where a non-compete can actually be valid? Yes, and these are considered “exceptional” cases, meaning that the situation meets certain circumstances. Michael Carabash has a great blog series discussing the above mentioned cases as well as the difference between a non-compete and non-solicit agreement. He talks about the exceptional criteria: In summary, the authorities reveal that the following circumstances will generally be relevant in determining whether a case is an “exceptional” one so that a general non-competition clause will be found to be reasonable: - The length of service with the employer. - The amount of personal service to clients. - Whether the employee dealt with clients exclusively, or on a sustained or     recurring basis. - Whether the knowledge about the client which the employee gained was of a   confidential nature, or involved an intimate knowledge of the client’s   particular needs, preferences or idiosyncrasies. - Whether the nature of the employee’s work meant that the employee had   influence over clients in the sense that the clients relied upon the employee’s   advice, or trusted the employee. - If competition by the employee has already occurred, whether there is   evidence that clients have switched their custom to him, especially without   direct solicitation. - The nature of the business with respect to whether personal knowledge of   the clients’ confidential matters is required. - The nature of the business with respect to the strength of customer loyalty,   how clients are “won” and kept, and whether the clientele is a recurring one. - The community involved and whether there were clientele yet to be exploited   by anyone. I close this blog post with a final quote, one from Zvulony & Co’s blog post on this subject. Again, all of this is not official legal advice, but I think we can see what all these sources are pointing towards. To answer my earlier question, there’s no teeth behind the threat of the bite. In light of this list, and the decisions in Lyons and Orlan, it is reasonably certain that in most employment situations a non-competition clause will be ineffective in protecting an employer from a departing employee who wishes to compete in the same business. The Courts have been relatively consistent in their position that if a non-solicitation clause can protect an employer’s interests, then a non-competition clause is probably unreasonable. Employers (or their solicitors) should avoid the inclination to draft restrictive covenants in broad, catch-all language. Or in other words, when drafting a restrictive covenant – take only what you need! D

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• linux raid 1: right after replacing and syncing one drive, the other disk fails - understanding what is going on with mdstat/mdadm

  - by devicerandom

  We have an old RAID 1 Linux server (Ubuntu Lucid 10.04), with four partitions. A few days ago /dev/sdb failed, and today we noticed /dev/sda had pre-failure ominous SMART signs (~4000 reallocated sector count). We replaced /dev/sdb this morning and rebuilt the RAID on the new drive, following this guide: http://www.howtoforge.com/replacing_hard_disks_in_a_raid1_array Everything went smooth until the very end. When it looked like it was finishing to synchronize the last partition, the other old one failed. At this point I am very unsure of the state of the system. Everything seems working and the files seem to be all accessible, just as if it synchronized everything, but I'm new to RAID and I'm worried about what is going on. The /proc/mdstat output is: Personalities : [raid1] [linear] [multipath] [raid0] [raid6] [raid5] [raid4] [raid10] md3 : active raid1 sdb4[2](S) sda4[0] 478713792 blocks [2/1] [U_] md2 : active raid1 sdb3[1] sda3[2](F) 244140992 blocks [2/1] [_U] md1 : active raid1 sdb2[1] sda2[2](F) 244140992 blocks [2/1] [_U] md0 : active raid1 sdb1[1] sda1[2](F) 9764800 blocks [2/1] [_U] unused devices: <none> The order of [_U] vs [U_]. Why aren't they consistent along all the array? Is the first U /dev/sda or /dev/sdb? (I tried looking on the web for this trivial information but I found no explicit indication) If I read correctly for md0, [_U] should be /dev/sda1 (down) and /dev/sdb1 (up). But if /dev/sda has failed, how can it be the opposite for md3 ? I understand /dev/sdb4 is now spare because probably it failed to synchronize it 100%, but why does it show /dev/sda4 as up? Shouldn't it be [__]? Or [_U] anyway? The /dev/sda drive now cannot even be accessed by SMART anymore apparently, so I wouldn't expect it to be up. What is wrong with my interpretation of the output? I attach also the outputs of mdadm --detail for the four partitions: /dev/md0: Version : 00.90 Creation Time : Fri Jan 21 18:43:07 2011 Raid Level : raid1 Array Size : 9764800 (9.31 GiB 10.00 GB) Used Dev Size : 9764800 (9.31 GiB 10.00 GB) Raid Devices : 2 Total Devices : 2 Preferred Minor : 0 Persistence : Superblock is persistent Update Time : Tue Nov 5 17:27:33 2013 State : clean, degraded Active Devices : 1 Working Devices : 1 Failed Devices : 1 Spare Devices : 0 UUID : a3b4dbbd:859bf7f2:bde36644:fcef85e2 Events : 0.7704 Number Major Minor RaidDevice State 0 0 0 0 removed 1 8 17 1 active sync /dev/sdb1 2 8 1 - faulty spare /dev/sda1 /dev/md1: Version : 00.90 Creation Time : Fri Jan 21 18:43:15 2011 Raid Level : raid1 Array Size : 244140992 (232.83 GiB 250.00 GB) Used Dev Size : 244140992 (232.83 GiB 250.00 GB) Raid Devices : 2 Total Devices : 2 Preferred Minor : 1 Persistence : Superblock is persistent Update Time : Tue Nov 5 17:39:06 2013 State : clean, degraded Active Devices : 1 Working Devices : 1 Failed Devices : 1 Spare Devices : 0 UUID : 8bcd5765:90dc93d5:cc70849c:224ced45 Events : 0.1508280 Number Major Minor RaidDevice State 0 0 0 0 removed 1 8 18 1 active sync /dev/sdb2 2 8 2 - faulty spare /dev/sda2 /dev/md2: Version : 00.90 Creation Time : Fri Jan 21 18:43:19 2011 Raid Level : raid1 Array Size : 244140992 (232.83 GiB 250.00 GB) Used Dev Size : 244140992 (232.83 GiB 250.00 GB) Raid Devices : 2 Total Devices : 2 Preferred Minor : 2 Persistence : Superblock is persistent Update Time : Tue Nov 5 17:46:44 2013 State : clean, degraded Active Devices : 1 Working Devices : 1 Failed Devices : 1 Spare Devices : 0 UUID : 2885668b:881cafed:b8275ae8:16bc7171 Events : 0.2289636 Number Major Minor RaidDevice State 0 0 0 0 removed 1 8 19 1 active sync /dev/sdb3 2 8 3 - faulty spare /dev/sda3 /dev/md3: Version : 00.90 Creation Time : Fri Jan 21 18:43:22 2011 Raid Level : raid1 Array Size : 478713792 (456.54 GiB 490.20 GB) Used Dev Size : 478713792 (456.54 GiB 490.20 GB) Raid Devices : 2 Total Devices : 2 Preferred Minor : 3 Persistence : Superblock is persistent Update Time : Tue Nov 5 17:19:20 2013 State : clean, degraded Active Devices : 1 Working Devices : 2 Failed Devices : 0 Spare Devices : 1 Number Major Minor RaidDevice State 0 8 4 0 active sync /dev/sda4 1 0 0 1 removed 2 8 20 - spare /dev/sdb4 The active sync on /dev/sda4 baffles me. I am worried because if tomorrow morning I have to replace /dev/sda, I want to be sure what should I sync with what and what is going on. I am also quite baffled by the fact /dev/sda decided to fail exactly when the raid finished resyncing. I'd like to understand what is really happening. Thanks a lot for your patience and help. Massimo

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• Java EE 7 Survey Results!

  - by reza_rahman

  On November 8th, the Java EE EG posted a survey to gather broad community feedback on a number of critical open issues. For reference, you can find the original survey here. We kept the survey open for about three weeks until November 30th. To our delight, over 1100 developers took time out of their busy lives to let their voices be heard! The results of the survey were sent to the EG on December 12th. The subsequent EG discussion is available here. The exact summary sent to the EG is available here. We would like to take this opportunity to thank each and every one the individuals who took the survey. It is very appreciated, encouraging and worth it's weight in gold. In particular, I tried to capture just some of the high-quality, intelligent, thoughtful and professional comments in the summary to the EG. I highly encourage you to continue to stay involved, perhaps through the Adopt-a-JSR program. We would also like to sincerely thank java.net, JavaLobby, TSS and InfoQ for helping spread the word about the survey. Below is a brief summary of the results... APIs to Add to Java EE 7 Full/Web Profile The first question asked which of the four new candidate APIs (WebSocket, JSON-P, JBatch and JCache) should be added to the Java EE 7 Full and Web profile respectively. As the following graph shows, there was significant support for adding all the new APIs to the full profile: Support is relatively the weakest for Batch 1.0, but still good. A lot of folks saw WebSocket 1.0 as a critical technology with comments such as this one: "A modern web application needs Web Sockets as first class citizens" While it is clearly seen as being important, a number of commenters expressed dissatisfaction with the lack of a higher-level JSON data binding API as illustrated by this comment: "How come we don't have a Data Binding API for JSON" JCache was also seen as being very important as expressed with comments like: "JCache should really be that foundational technology on which other specs have no fear to depend on" The results for the Web Profile is not surprising. While there is strong support for adding WebSocket 1.0 and JSON-P 1.0 to the Web Profile, support for adding JCache 1.0 and Batch 1.0 is relatively weak. There was actually significant opposition to adding Batch 1. 0 (with 51.8% casting a 'No' vote). Enabling CDI by Default The second question asked was whether CDI should be enabled in Java EE environments by default. A significant majority of 73.3% developers supported enabling CDI, only 13.8% opposed. Comments such as these two reflect a strong general support for CDI as well as a desire for better Java EE alignment with CDI: "CDI makes Java EE quite valuable!" "Would prefer to unify EJB, CDI and JSF lifecycles" There is, however, a palpable concern around the performance impact of enabling CDI by default as exemplified by this comment: "Java EE projects in most cases use CDI, hence it is sensible to enable CDI by default when creating a Java EE application. However, there are several issues if CDI is enabled by default: scanning can be slow - not all libs use CDI (hence, scanning is not needed)" Another significant concern appears to be around backwards compatibility and conflict with other JSR 330 implementations like Spring: "I am leaning towards yes, however can easily imagine situations where errors would be caused by automatically activating CDI, especially in cases of backward compatibility where another DI engine (such as Spring and the like) happens to use the same mechanics to inject dependencies and in that case there would be an overlap in injections and probably an uncertain outcome" Some commenters such as this one attempt to suggest solutions to these potential issues: "If you have Spring in use and use javax.inject.Inject then you might get some unexpected behavior that could be equally confusing. I guess there will be a way to switch CDI off. I'm tempted to say yes but am cautious for this reason" Consistent Usage of @Inject The third question was around using CDI/JSR 330 @Inject consistently vs. allowing JSRs to create their own injection annotations. A slight majority of 53.3% developers supported using @Inject consistently across JSRs. 28.8% said using custom injection annotations is OK, while 18.0% were not sure. The vast majority of commenters were strongly supportive of CDI and general Java EE alignment with CDI as illistrated by these comments: "Dependency Injection should be standard from now on in EE. It should use CDI as that is the DI mechanism in EE and is quite powerful. Having a new JSR specific DI mechanism to deal with just means more reflection, more proxies. JSRs should also be constructed to allow some of their objects Injectable. @Inject @TransactionalCache or @Inject @JMXBean etc...they should define the annotations and stereotypes to make their code less procedural. Dog food it. If there is a shortcoming in CDI for a JSR fix it and we will all be grateful" "We're trying to make this a comprehensive platform, right? Injection should be a fundamental part of the platform; everything else should build on the same common infrastructure. Each-having-their-own is just a recipe for chaos and having to learn the same thing 10 different ways" Expanding the Use of @Stereotype The fourth question was about expanding CDI @Stereotype to cover annotations across Java EE beyond just CDI. A significant majority of 62.3% developers supported expanding the use of @Stereotype, only 13.3% opposed. A majority of commenters supported the idea as well as the theme of general CDI/Java EE alignment as expressed in these examples: "Just like defining new types for (compositions of) existing classes, stereotypes can help make software development easier" "This is especially important if many EJB services are decoupled from the EJB component model and can be applied via individual annotations to Java EE components. @Stateless is a nicely compact annotation. Code will not improve if that will have to be applied in the future as @Transactional, @Pooled, @Secured, @Singlethreaded, @...." Some, however, expressed concerns around increased complexity such as this commenter: "Could be very convenient, but I'm afraid if it wouldn't make some important class annotations less visible" Expanding Interceptor Use The final set of questions was about expanding interceptors further across Java EE... A very solid 96.3% of developers wanted to expand interceptor use to all Java EE components. 35.7% even wanted to expand interceptors to other Java EE managed classes. Most developers (54.9%) were not sure if there is any place that injection is supported that should not support interceptors. 32.8% thought any place that supports injection should also support interceptors. Only 12.2% were certain that there are places where injection should be supported but not interceptors. The comments reflected the diversity of opinions, generally supportive of interceptors: "I think interceptors are as fundamental as injection and should be available anywhere in the platform" "The whole usage of interceptors still needs to take hold in Java programming, but it is a powerful technology that needs some time in the Sun. Basically it should become part of Java SE, maybe the next step after lambas?" A distinct chain of thought separated interceptors from filters and listeners: "I think that the Servlet API already provides a rich set of possibilities to hook yourself into different Servlet container events. I don't find a need to 'pollute' the Servlet model with the Interceptors API"

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