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• Single page not appearing in Google Search

  - by Dan

  Description I have a static franchise website which has various sub pages each dedicated to an individual franchisee. For each franchisee the page, the only thing slightly similar between all of them are the page titles, they follow this structure: <title> Welcome to THE_COMPANY - PRODUCT_DESCRIPTION Services, THE_LOCATION </title> THE_COMPANY and PRODUCT_DESCRIPTION are the same across all franchisees, however THE_LOCATION changes depeding on where they are located in the UK. Each franchisee page has the following <meta /> tags: <meta name="DC.creator" content="user"/> <meta name="DC.format" content="text/html"/> <meta name="DC.language" content="en"/> <meta name="DC.date.modified" content="2014-01-23T11:22:31+00:00"/> <meta name="DC.date.created" content="2014-01-23T11:22:09+00:00"/> <meta name="DC.type" content="Page"/> <meta name="DC.distribution" content="Global"/> <meta name="robots" content="ALL"/> <meta name="distribution" content="Global"/> The main content on each franchisee page is completely different. The Problem There is one particular franchisee page, located in Area A.. Which will not appear in Google Search results at all. However every single other franchisee (if you Google Search for "THE_COMPANY, THE_LOCATION" is number 1). And if I do the same search on Bing, Yahoo or DuckDuckGo, the Area A franchisee is the first result on all of them. Has Google for some reason black listed one page on the site? What I Have Tried Ensuring the page is referenced in my sitemap.xml file 'Fetching as Google Bot' the link www.the_company.co.uk/areaa When that came back as OK I would submit to index Resubmitting the sitemap.xml file in Webmaster Tools Linking to the Area A page from another pages content For this I also waited about 3 weeks before checking again to give Google time to re-index Making a change to the page content and waiting another 2 / 3 weeks Removing the page completely and recreating it with an alternative URL The closest thing I have found to this issue is this StackOverflow question but this particular franchisee has existed for almost a year, it used to appear on Google searches however no longer does. I'm guessing the Panda update wasn't too happy with something on the page, but it hasn't effected anything else on the site and I am at a loss for things to try. I would greatly appreciate any information or thoughts as to what could have caused this Thanks. Update In line with Daniel Fukudas answer below, I have followed some of his steps but everything seems to check out alright: HTTP Headers HTTP/1.1 200 OK => Date => Tue, 25 Feb 2014 16:31:29 GMT Server => Zope/(2.12.16, python 2.6.6, linux2) ZServer/1.1 Content-Length => 40078 Expires => Sat, 01 Jan 2000 00:00:00 GMT Content-Type => text/html;charset=utf-8 Content-Language => en Vary => Accept-Encoding Connection => close Robots <meta /> tag: <meta name="robots" content="ALL"/> I have updated this <meta /> tag to read content="INDEX" instead now. robots.txt: User-agent: * Disallow: User-Agent: Googlebot Disallow: /*sendto_form$ Disallow: /*folder_factories$ Using site:THE_COMPANY.co.uk: Searching for 'AREA A site:THE_COMPANY.co.uk' does not return the page, but regardless of that searching just for site:THE_COMPANY.co.uk will not necessarily return every indexed page, or so I understand... Update It appears Google likes to drop pages every now and then from the index, despite my steps above, I left the site alone and the page appeared back in the SERPs by itself.

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• Advanced Record-Level Business Intelligence with Inner Queries

  - by gt0084e1

  While business intelligence is generally applied at an aggregate level to large data sets, it's often useful to provide a more streamlined insight into an individual records or to be able to sort and rank them. For instance, a salesperson looking at a specific customer could benefit from basic stats on that account. A marketer trying to define an ideal customer could pull the top entries and look for insights or patterns. Inner queries let you do sophisticated analysis without the overhead of traditional BI or OLAP technologies like Analysis Services. Example - Order History Constancy Let's assume that management has realized that the best thing for our business is to have customers ordering every month. We'll need to identify and rank customers based on how consistently they buy and when their last purchase was so sales & marketing can respond accordingly. Our current application may not be able to provide this and adding an OLAP server like SSAS may be overkill for our needs. Luckily, SQL Server provides the ability to do relatively sophisticated analytics via inner queries. Here's the kind of output we'd like to see. Creating the Queries Before you create a view, you need to create the SQL query that does the calculations. Here we are calculating the total number of orders as well as the number of months since the last order. These fields might be very useful to sort by but may not be available in the app. This approach provides a very streamlined and high performance method of delivering actionable information without radically changing the application. It's also works very well with self-service reporting tools like Izenda. SELECT CustomerID,CompanyName, ( SELECT COUNT(OrderID) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID ) As Orders, DATEDIFF(mm, ( SELECT Max(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) ,getdate() ) AS MonthsSinceLastOrder FROM Customers Creating Views To turn this or any query into a view, just put CREATE VIEW AS before it. If you want to change it use the statement ALTER VIEW AS. Creating Computed Columns If you'd prefer not to create a view, inner queries can also be applied by using computed columns. Place you SQL in the (Formula) field of the Computed Column Specification or check out this article here. Advanced Scoring and Ranking One of the best uses for this approach is to score leads based on multiple fields. For instance, you may be in a business where customers that don't order every month require more persistent follow up. You could devise a simple formula that shows the continuity of an account. If they ordered every month since their first order, they would be at 100 indicating that they have been ordering 100% of the time. Here's the query that would calculate that. It uses a few SQL tricks to make this happen. We are extracting the count of unique months and then dividing by the months since initial order. This query will give you the following information which can be used to help sales and marketing now where to focus. You could sort by this percentage to know where to start calling or to find patterns describing your best customers. Number of orders First Order Date Last Order Date Percentage of months order was placed since last order. SELECT CustomerID, (SELECT COUNT(OrderID) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) As Orders, (SELECT Max(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) AS LastOrder, (SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) AS FirstOrder, DATEDIFF(mm,(SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID),getdate()) AS MonthsSinceFirstOrder, 100*(SELECT COUNT(DISTINCT 100*DATEPART(yy,OrderDate) + DATEPART(mm,OrderDate)) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) / DATEDIFF(mm,(SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID),getdate()) As OrderPercent FROM Customers

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• Session Sharing with another User on *NIX and Windows

  - by Giri Mandalika

  Oracle Solaris Since Solaris is not widely known for its graphical interface, let's just focus on sharing a terminal session in read-only mode with another user on the same system. Here is an example. eg., % finger Login Name TTY Idle When Where root Super-User pts/1 Sat 16:57 dhcp-amer-vpn-rmdc-a sunperf ??? pts/2 4 Sat 16:41 pitcher.sfbay.sun.com In this example, two users root and sunperf are connected to the same system from two different terminals pts/1 and pts/2 respectively. If the root user wants to show something to sunperf user -- what s/he is doing in her/his terminal, for example, it can be accomplished with the following command. script -a /dev/null | tee -a <target_terminal eg., # script -a /dev/null | tee -a /dev/pts/2 Script started, file is /dev/null # # uptime 5:04pm up 1 day(s), 2:56, 2 users, load average: 0.81, 0.81, 0.81 # # isainfo -v 64-bit sparcv9 applications crc32c cbcond pause mont mpmul sha512 sha256 sha1 md5 camellia kasumi des aes ima hpc vis3 fmaf asi_blk_init vis2 vis popc 32-bit sparc applications crc32c cbcond pause mont mpmul sha512 sha256 sha1 md5 camellia kasumi des aes ima hpc vis3 fmaf asi_blk_init vis2 vis popc v8plus div32 mul32 # # exit Script done, file is /dev/null After the script .. | tee .. command, sunperf user should be able to see the root user's stdin and stdout contents in her/his own terminal until the script session exits in root user's terminal. Since this kind of sharing is based on capturing and redirecting the contents to the target terminal, the users on the receiving end won't be able to see whatever is being edited on initiators' terminal [using editors such as vi]. Also it is not possible to share the session with any connected user on the system unless the initiator has the necessary permissions and privileges. The script utility records everything printed in a terminal session, while the tee utility replicates the contents of the screen capture on to the standard output of the target terimal. The tee utility does not buffer the output - so, the screen capture from the initiators' terminal appears almost right away in the target terminal. Though I never tested, this technique may work on all *NIX and Linux flavors with little or no changes. Also there might be other ways to accomplish this. [Thanks to Sujeet for sharing this tip] Microsoft Windows Most of the Windows users may rely on VNC services to share a desktop session. Another way to share the desktop session is to use the Remote Desktop Connection (RDC) client. Here are the steps. Connect to the target Windows system using Remote Desktop Connection client Launch Windows Task Manager Navigate to the "Users" tab Find the user session that you want to connect to and have full control over as the other user who is currently holding that session Select the user name in Windows Task Manager, right click and choose the option "Remote Control" A window pops up on the other user's session with the message "<USER is requesting to control your session remotely. Do you accept the request?" Once the other user says "Yes", you will be granted access to that session. Since then both users should be able to see the same screen and even control the session from their respective workstations.

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• My collection of favourite TFS utilities

  - by Aaron Kowall

  So, you’re in charge of your company or team’s Team Foundation Server.  Wish it was easier to manage, administer, extend?  Well, here are a few utilities that I highly recommend looking at. I’ve recently had need to rebuild my laptop and upgrade my local TFS environment to TFS 2012 Update 1.  This gave me cause to enumerate some of the utilities I like to have on hand. One of the reasons I love to use TFS on projects is that it’s basically a complete ALM toolkit.  Everything from Task Management, Version Control, Build Management, Test Management, Metrics and Reporting are all there ‘in the box’.  However, no matter how complete a product set it, there are always ways to make it better.  Here are a list of utilities and libraries that are pretty generally useful.  this is not intended to be an exhaustive list of TFS extensions but rather a set that I recommend you look at.  There are many more out there that may be applicable in one scenario or another.  This set of tools should work with TFS 2012 or 2010 if you grab the right version. Most of these tools (and more) are available from the Visual Studio Gallery or CodePlex. General TFS Power Tools – This is ‘the’ collection of utilities and extensions delivered by the Product Group.  Highly recommended from here are the Best Practice Analyzer for ensuring your TFS implementation is healthy and the Team Foundation Server Backups to ensure your TFS databases are backed up correctly. TFS Administrators Toolkit – helps make updates to work item types and reports across many team projects.  Also provides visibility of disk usage by finding large files in version control or test attachments to assist in managing storage utilization. Version Control Git-TF - a set of cross-platform, command line tools that facilitate sharing of changes between TFS and Git. These tools allow a developer to use a local Git repository, and configure it to share changes with a TFS server.  Great for all Git lovers who must integrate into a TFS repository. Testing TFS 2012 Tester Power Tool – A utility for bulk copying test cases which assists in an approach for managing test cases across multiple releases.  A little plug that this utility was written and maintained by Anna Russo of Imaginet where I also work. Test Scribe - A documentation power tool designed to construct documents directly from the TFS for test plan and test run artifacts for the purpose of discussion, reporting etc. Reporting Community TFS Report Extensions - a single repository of SQL Server Reporting Services report for Team Foundation 2010 (and above).  Check out the Test Plan Status report by Imaginet’s Steve St. Jean.  Very valuable for your test managers. Builds TFS Build Manager – A great utility if you are build manager over a complex build environment with many TFS build definitions. Community TFS Build Extensions – contains many custom build activities.  Current release binaries are for TFS 2010 but many of the activities can be recompiled for use with TFS 2012. While compiling this list, I was surprised by the number of TFS utilities and extensions I no longer use/need in TFS 2012 because of the great work by the TFS team addressing many gaps since the 2010 release. Are there any utilities you depend on that I’ve missed?  I’d love to hear about them in the comments!

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• How do you formulate the Domain Model in Domain Driven Design properly (Bounded Contexts, Domains)?

  - by lko

  Say you have a few applications which deal with a few different Core Domains. The examples are made up and it's hard to put a real example with meaningful data together (concisely). In Domain Driven Design (DDD) when you start looking at Bounded Contexts and Domains/Sub Domains, it says that a Bounded Context is a "phase" in a lifecycle. An example of Context here would be within an ecommerce system. Although you could model this as a single system, it would also warrant splitting into separate Contexts. Each of these areas within the application have their own Ubiquitous Language, their own Model, and a way to talk to other Bounded Contexts to obtain the information they need. The Core, Sub, and Generic Domains are the area of expertise and can be numerous in complex applications. Say there is a long process dealing with an Entity for example a Book in a core domain. Now looking at the Bounded Contexts there can be a number of phases in the books life-cycle. Say outline, creation, correction, publish, sale phases. Now imagine a second core domain, perhaps a store domain. The publisher has its own branch of stores to sell books. The store can have a number of Bounded Contexts (life-cycle phases) for example a "Stock" or "Inventory" context. In the first domain there is probably a Book database table with basically just an ID to track the different book Entities in the different life-cycles. Now suppose you have 10+ supporting domains e.g. Users, Catalogs, Inventory, .. (hard to think of relevant examples). For example a DomainModel for the Book Outline phase, the Creation phase, Correction phase, Publish phase, Sale phase. Then for the Store core domain it probably has a number of life-cycle phases. public class BookId : Entity { public long Id { get; set; } } In the creation phase (Bounded Context) the book could be a simple class. public class Book : BookId { public string Title { get; set; } public List<string> Chapters { get; set; } //... } Whereas in the publish phase (Bounded Context) it would have all the text, release date etc. public class Book : BookId { public DateTime ReleaseDate { get; set; } //... } The immediate benefit I can see in separating by "life-cycle phase" is that it's a great way to separate business logic so there aren't mammoth all-encompassing Entities nor Domain Services. A problem I have is figuring out how to concretely define the rules to the physical layout of the Domain Model. A. Does the Domain Model get "modeled" so there are as many bounded contexts (separate projects etc.) as there are life-cycle phases across the core domains in a complex application? Edit: Answer to A. Yes, according to the answer by Alexey Zimarev there should be an entire "Domain" for each bounded context. B. Is the Domain Model typically arranged by Bounded Contexts (or Domains, or both)? Edit: Answer to B. Each Bounded Context should have its own complete "Domain" (Service/Entities/VO's/Repositories) C. Does it mean there can easily be 10's of "segregated" Domain Models and multiple projects can use it (the Entities/Value Objects)? Edit: Answer to C. There is a complete "Domain" for each Bounded Context and the Domain Model (Entity/VO layer/project) isn't "used" by the other Bounded Contexts directly, only via chosen paths (i.e. via Domain Events). The part that I am trying to figure out is how the Domain Model is actually implemented once you start to figure out your Bounded Contexts and Core/Sub Domains, particularly in complex applications. The goal is to establish the definitions which can help to separate Entities between the Bounded Contexts and Domains.

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• The Latest Major Release of AutoVue is Now Available!

  - by Pam Petropoulos

  Click here to read the full press release. To learn more about AutoVue 20.2, check out the What's New in AutoVue 20.2 Datasheet AutoVue 20.2 continues to set the standard for enterprise level visualization with Augmented Business Visualization, a new paradigm which reconciles information and business data from multiple sources into a single view, providing rich and actionable visual decision-making environments. The release also includes; capabilities that enhance end-to-end approval workflow; solutions to visually enable the mobile workforce; and support for the latest manufacturing and high tech formats.     New capabilities in release 20.2 include: ·         Enhancements to the Augmented Business Visualization framework o    Creation of 2D hotspots has been extended in 2D drawings, PDF and image files and can now be defined as regional boxes, rather than just text strings o    New 3D Hotspot links in models and drawings. Parts or components of 3D models can be selected to create hotspot links. ·         Enhanced end-to-end approval workflows with digital stamping and batch stamping improvements ·         Solutions that visually enable the mobile workforce and extend enterprise visualization to mobile devices, including iPads through OVDI (Oracle Virtual Desktop Infrastructure) ·         Enhancements to AutoVue enterprise readiness: reliability and performance improvements, as well as security enhancements which adhere to Oracle’s Software Security Assurance standards ·         Timely support for new MCAD, ECAD, and Office formats ·         New 20.2 versions of AutoVue Document Print Services and Integration SDK (iSDK) ·         New Dutch language availability   The press release also contains terrific supporting quotes from AutoVue customers and partners.        “AutoVue’s stamping enhancements will greatly benefit our building permit management processes,” said Ties Kremer, Information Manager, Noordenveld Municipality, Netherlands. “The ability to batch stamp documents will speed up our approval processes, enable us to save time and money, and help us meet our regulatory compliance obligations.”          “AutoVue provides our non-technical teams in marketing and sales with access to customer order requirements and supporting CAD documents and drawings,” said James Lim, Regional Technical Systems Manager at Molex Incorporated. “AutoVue 20.2 has enabled us to refine our quotation process, and reduce order errors.”         “We are excited about our use of AutoVue’s Augmented Business Visualization framework, which will offer Meridian users enhanced access to related technical documentation,” said Edwin van Dijk, Director of Product Management, BlueCielo.  “By including AutoVue’s new regional hotspot capabilities within BlueCielo Meridian Enterprise, the context of engineering information is carried over into the visual representation of complex assets, thereby helping us to improve productivity and operational excellence.”    

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• What is Devops and Why You Should Care?

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} According to Wikipedia, DevOps (a portmanteau of development and operations) is a software development method that stresses communication, collaboration and integration between software developers and information technology (IT) professionals. DevOps is a response to the interdependence of software development and IT operations. It aims to help an organization rapidly produce software products and services. That definition of DevOps is the – what. The “why” is even easier. Standardized development methodology, clear communication and documented processes supported by a standards-based, proven middleware platform improves application development and management cycles, brings agility and provides greater availability and security to your IT infrastructure. Clearly, DevOps is about connecting people, products and processes. Ultimately, DevOps is about connecting IT to business. If you haven’t already seen it, do check out Bob Rhubart’s feature on DevOps in the latest issue of Oracle Magazine. And for more information on how Oracle Fusion Middleware, the #1 application infrastructure foundation, visit us on oracle.com Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Oracle Spatial and Graph – A year in review

  - by Mandy Ho

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} What a great year for Oracle Spatial! Or shall I now say, Oracle Spatial and Graph, with our official name change this summer. There were so many exciting events and updates we had this year, and this blog will review and link to some of the events you may have missed over the year. We kicked off 2012 with our webinar: Situational Analysis at OnStar with Oracle Spatial and Graph. We collaborated with OnStar’s Emergency Strategy and Outreach expert, Jeff Joyner ,on how Onstar uses Google Earth Visualization, NAVTEQ data and Oracle Database to deliver fast, accurate emergency services to its customers. In the next webinar in our 2012 series, Oracle partner TARGUSinfo showcased how to build a robust, scalable and secure customer relationship management systems – with built-in mapping and spatial analysis, and deployed in the cloud. This is a very cool system using all Oracle technologies including Oracle Database and Fusion Middleware MapViewer. Attendees learned how to gather market insight, score prospects and customers and perform location analysis. The replay is available here. Our final webinar of the year focused on using Oracle Business Intelligence tools, along with Oracle Spatial and Graph to perform location-aware predictive analysis. Watch the webcast here: In June, we joined up with the Location Intelligence conference in Washington, DC, and had a very successful 2012 Oracle Spatial User Conference. Customers and partners from the US, as well as from EMEA and Asia, flew in to share experiences and ideas, and get technical updates from Oracle experts. Users were excited to hear about spatial-Exadata performance, and advances in MapViewer and BI. Peter Doolan of Oracle Public Sector kicked off the event with a great keynote, and US Census, NOAA, and Ordnance Survey Great Britain were just a few of the presenters. Presentation archive here. We recognized some of the most exceptional partners and customers for their contributions to advancing mainstream solutions using geospatial technologies. Planning for 2013’s conference has already started. Please contribute your papers for consideration here. http://www.locationintelligence.net/ We also launched a new Oracle PartnerNetwork Spatial Specialization – to enable partners to get validated in the marketplace for their expertise in taking solutions to market. Individuals can also get individual certifications. Learn more here. Oracle Open World was not to disappoint, with news regarding our next Oracle Spatial and Graph release, as well as the announcement of our new Oracle Spatial and Graph SIG board! Join the SIG today. One more exciting event as we look to 2013. Spatial and location technologies have a dedicated track at the January BIWA SIG Summit – on January 9-10 in Redwood Shores, CA. View the agenda and register here: www.biwasummit.org. We thank you for all your support during the year of 2012 and look towards an even more exciting 2013! Wishing you and your family a prosperous New Year and Happy Holidays!

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• Walkthrough: Scheduling jobs using Quartz.net &ndash; Part 1: What is Quartz.Net?

  - by Tarun Arora

  Quartz.NET is a full-featured, open source enterprise job scheduling system written in .NET platform that can be used from smallest apps to large scale enterprise systems. What is the problem that we trying to address? I want to schedule the execution of a task but only when something happens. Let’s call that something a trigger, so... if the trigger is met => execute the task. Sounds simple, why not use windows task scheduler for this? Well, windows task scheduler is great for tasks where the trigger can be easily defined. With windows task scheduler will you be able to schedule a task to run on every working day according to the UK calendar (exclude all weekends & bank holidays) without either writing the logic for day check in the task or a wrapper script calling into the task. The task should just contain the execution logic and should not have anything to do with the schedule for execution; Quartz.net allows you to achieve this and lots more. A quartz.net trigger gives you the flexibility for task invocation based on the following triggers, 1. at a certain time of day (to the millisecond) 2. on certain days of the week 3. on certain days of the month 4. on certain days of the year 5. not on certain days listed within a registered Calendar (such as business holidays) 6. repeated a specific number of times 7. repeated until a specific time/date 8. repeated indefinitely 9. repeated with a delay interval Did 8 – repeat indefinitely just ring a bell? I’ll be covering that in the future post. Using Quartz.net as a windows service You can have Quartz.net run as a standalone instance within its own .NET virtual machine instance via .NET Remoting. Let’s take a look at typical application architecture. In the figure below, I have the application tier set up on Machine 1, database set up on Machine 2 and Quartz.net set up on Machine 3 which is normally the architecture for most (if not all) enterprise applications. Figure 1 -  Typical Application architecture while using Quartz.net as a windows service What other options do I have if I don’t want to use Quartz.net? Quartz.net is just one of the many job scheduling services. Have a look at this comprehensive list of free and paid enterprise job scheduling software along with their feature comparison. http://en.wikipedia.org/wiki/List_of_job_scheduler_software This was first in the series of posts on enterprise scheduling using Quartz.net, in the next post I’ll be covering how to Install Quartz.net as a windows service. Thank you for taking the time out and reading this blog post. If you enjoyed the post, remember to subscribe to http://feeds.feedburner.com/TarunArora. Stay tuned!

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• XNA Multiplayer Games and Networking

  - by JoshReuben

  ·        XNA communication must by default be lightweight – if you are syncing game state between players from the Game.Update method, you must minimize traffic. That game loop may be firing 60 times a second and player 5 needs to know if his tank has collided with any player 3 and the angle of that gun turret. There are no WCF ServiceContract / DataContract niceties here, but at the same time the XNA networking stack simplifies the details. The payload must be simplistic - just an ordered set of numbers that you would map to meaningful enum values upon deserialization.   Overview ·        XNA allows you to create and join multiplayer game sessions, to manage game state across clients, and to interact with the friends list ·        Dependency on Gamer Services - to receive notifications such as sign-in status changes and game invitations ·        two types of online multiplayer games: system link game sessions (LAN) and LIVE sessions (WAN). ·        Minimum dev requirements: 1 Xbox 360 console + Creators Club membership to test network code - run 1 instance of game on Xbox 360, and 1 on a Windows-based computer   Network Sessions ·        A network session is made up of players in a game + up to 8 arbitrary integer properties describing the session ·        create custom enums – (e.g. GameMode, SkillLevel) as keys in NetworkSessionProperties collection ·        Player state: lobby, in-play   Session Types ·        local session - for split-screen gaming - requires no network traffic. ·        system link session - connects multiple gaming machines over a local subnet. ·        Xbox LIVE multiplayer session - occurs on the Internet. Ranked or unranked   Session Updates ·        NetworkSession class Update method - must be called once per frame. ·        performs the following actions: o   Sends the network packets. o   Changes the session state. o   Raises the managed events for any significant state changes. o   Returns the incoming packet data. ·        synchronize the session à packet-received and state-change events à no threading issues   Session Config ·        Session host - gaming machine that creates the session. XNA handles host migration ·        NetworkSession properties: AllowJoinInProgress , AllowHostMigration ·        NetworkSession groups: AllGamers, LocalGamers, RemoteGamers   Subscribe to NetworkSession events ·        GamerJoined ·        GamerLeft ·        GameStarted ·        GameEnded – use to return to lobby ·        SessionEnded – use to return to title screen   Create a Session session = NetworkSession.Create(         NetworkSessionType.SystemLink,         maximumLocalPlayers,         maximumGamers,         privateGamerSlots,         sessionProperties );   Start a Session if (session.IsHost) {     if (session.IsEveryoneReady)     {        session.StartGame();        foreach (var gamer in SignedInGamer.SignedInGamers)        {             gamer.Presence.PresenceMode =                 GamerPresenceMode.InCombat;   Find a Network Session AvailableNetworkSessionCollection availableSessions = NetworkSession.Find(     NetworkSessionType.SystemLink,       maximumLocalPlayers,     networkSessionProperties); availableSessions.AllowJoinInProgress = true;   Join a Network Session NetworkSession session = NetworkSession.Join(     availableSessions[selectedSessionIndex]);   Sending Network Data var packetWriter = new PacketWriter(); foreach (LocalNetworkGamer gamer in session.LocalGamers) {     // Get the tank associated with this player.     Tank myTank = gamer.Tag as Tank;     // Write the data.     packetWriter.Write(myTank.Position);     packetWriter.Write(myTank.TankRotation);     packetWriter.Write(myTank.TurretRotation);     packetWriter.Write(myTank.IsFiring);     packetWriter.Write(myTank.Health);       // Send it to everyone.     gamer.SendData(packetWriter, SendDataOptions.None);     }   Receiving Network Data foreach (LocalNetworkGamer gamer in session.LocalGamers) {     // Keep reading while packets are available.     while (gamer.IsDataAvailable)     {         NetworkGamer sender;          // Read a single packet.         gamer.ReceiveData(packetReader, out sender);          if (!sender.IsLocal)         {             // Get the tank associated with this packet.             Tank remoteTank = sender.Tag as Tank;              // Read the data and apply it to the tank.             remoteTank.Position = packetReader.ReadVector2();             …   End a Session if (session.AllGamers.Count == 1)         {             session.EndGame();             session.Update();         }   Performance •        Aim to minimize payload, reliable in order messages •        Send Data Options: o   Unreliable, out of order -(SendDataOptions.None) o   Unreliable, in order (SendDataOptions.InOrder) o   Reliable, out of order (SendDataOptions.Reliable) o   Reliable, in order (SendDataOptions.ReliableInOrder) o   Chat data (SendDataOptions.Chat) •        Simulate: NetworkSession.SimulatedLatency , NetworkSession.SimulatedPacketLoss •        Voice support – NetworkGamer properties: HasVoice ,IsTalking , IsMutedByLocalUser

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• Parsing T-SQL – The easy way

  - by Dave Ballantyne

  Every once in a while, I hit an issue that would require me to interrogate/parse some T-SQL code.  Normally, I would shy away from this and attempt to solve the problem in some other way.  I have written parsers before in the the past using LEX and YACC, and as much fun and awesomeness that path is,  I couldnt justify the time it would take. However, this week I have been faced with just such an issue and at the back of my mind I can remember reading through the SQLServer 2012 feature pack and seeing something called “Microsoft SQL Server 2012 Transact-SQL Language Service “.  This is described there as : “The SQL Server Transact-SQL Language Service is a component based on the .NET Framework which provides parsing validation and IntelliSense services for Transact-SQL for SQL Server 2012, SQL Server 2008 R2, and SQL Server 2008. “ Sounds just what I was after.  Documentation is very scant on this so dont take what follows as best practice or best use, just a practice and a use. Knowing what I was sort of looking for something, I found the relevant assembly in the gac which is the simply named ,’Microsoft.SqlServer.Management.SqlParser’. Even knowing that you wont find much in terms of documentation if you do a web-search, but you will find the MSDN documentation that list the members and methods etc… The “scanner”  class sounded the most appropriate for my needs as that is described as “Scans Transact-SQL searching for individual units of code or tokens.”. After a bit of poking, around the code i ended up with was something like [System.Reflection.Assembly]::LoadWithPartialName("Microsoft.SqlServer.Management.SqlParser") | Out-Null $ParseOptions = New-Object Microsoft.SqlServer.Management.SqlParser.Parser.ParseOptions $ParseOptions.BatchSeparator = 'GO' $Parser = new-object Microsoft.SqlServer.Management.SqlParser.Parser.Scanner($ParseOptions) $Sql = "Create Procedure MyProc as Select top(10) * from dbo.Table" $Parser.SetSource($Sql,0) $Token=[Microsoft.SqlServer.Management.SqlParser.Parser.Tokens]::TOKEN_SET $Start =0 $End = 0 $State =0 $IsEndOfBatch = $false $IsMatched = $false $IsExecAutoParamHelp = $false while(($Token = $Parser.GetNext([ref]$State ,[ref]$Start, [ref]$End, [ref]$IsMatched, [ref]$IsExecAutoParamHelp ))-ne [Microsoft.SqlServer.Management.SqlParser.Parser.Tokens]::EOF) { try{ ($TokenPrs =[Microsoft.SqlServer.Management.SqlParser.Parser.Tokens]$Token) | Out-Null $TokenPrs $Sql.Substring($Start,($end-$Start)+1) }catch{ $TokenPrs = $null } } As you can see , the $Sql variable holds the sql to be parsed , that is pushed into the $Parser object using SetSource,  and then we will use GetNext until the EOF token is returned.  GetNext will also return the Start and End character positions within the source string of the parsed text. This script’s output is : TOKEN_CREATE Create TOKEN_PROCEDURE Procedure TOKEN_ID MyProc TOKEN_AS as TOKEN_SELECT Select TOKEN_TOP top TOKEN_INTEGER 10 TOKEN_FROM from TOKEN_ID dbo TOKEN_TABLE Table note that the ‘(‘, ‘)’  and ‘*’ characters have returned a token type that is not present in the Microsoft.SqlServer.Management.SqlParser.Parser.Tokens Enum that has caused an error which has been caught in the catch block.  Fun, Fun ,Fun , Simple T-SQL Parsing.  Hope this helps someone in the same position,  let me know how you get on.

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• OpenWorld: Our (Road) Maps are Looking Good!

  - by Tony Berk

  Wow, only one (or two) days down at Oracle OpenWorld! Are you on overload yet? I'm still trying to figure out how to be in 3 sessions at the same time... I guess everyone needs to prioritize! There was a lot to see in Monday's sessions, especially some great forward-looking roadmap sessions. In case you aren't here or you decided to go to other sessions, this is my quick summary of what I could capture from a couple of the roadmaps: In the Fusion CRM Strategy and Roadmap session, Anthony Lye provided an overview of the Fusion CRM strategy including the key design principles of 3 E's: Easy, Effective and Efficient. After an overview of how Oracle has deployed Fusion CRM internally to 25,000 users worldwide, Anthony discussed the features coming in the next release, the releases in the next 12 months and beyond. I can't detail too much since you haven't read Oracle's Safe Harbor statement, but check out Fusion Tap and look for new features and added functionality for sales prediction, marketing, social and integration with a number of the key Customer Experience products.  In the Oracle RightNow CX Cloud Service Vision and Roadmap session, Chris Hamilton presented the focus areas for the RightNow product. As a result of the large increase in development resources after the acquisition, the RightNow CX team is planning a lot of enhancements to the functionality, infrastructure and integrations. As a key piece of the Oracle Customer Experience (CX) strategy, RightNow will be integrated with Oracle Social Network, Oracle Commerce (ATG and Endeca), Oracle Knowledge, Oracle Policy Automation and, of course, further integration with Fusion Sales and Marketing. Look forward to seeing more on the Virtual Assistant, Smart Interaction Hub and Mobility. In addition to the roadmaps, I was looking forward to hearing from Oracle CRM customers. So, I sat in on two great Siebel customer panels: The Maximizing User Adoption Rates for Siebel Sales and Siebel Partner Relationship Management panel consisted of speakers from CSL Behring, McKesson and Intuit. It was great to get an overview of implementations for both B2B and B2C companies. It was great hearing that all of these companies have more than 1,000 sales users (Intuit has 4,000) and how the 360 degree view of the customer in Siebel is helping these customers improve their customers' experience (CX). They are all great examples of centralized implementations which have standardized processes across the globe and across business units.  Waste Management, Farmers Insurance and the US Citizenship & Immigration Services presented in the Driving Great Customer Experiences with Siebel Service Applications session. Talk about serving large customer bases! Is it possible that Farmers with only 10 million households is the smallest of these 3? All of them provided great examples of how they are improving the customer experience (CX) including 60-70% improvements in efficiency or reducing the number of applications the customer service reps (CSRs) need to use from 10 to 1 (Waste Management) and context aware call transfers to avoid the caller explaining their issue 3 times (USCIS). So that's my wrap up of only 4 sessions from Monday. In between sessions, I stopped by the Oracle DEMOgrounds and CRM Pavilion to visit with a group of great partners and see the products and partner integrations in action. Don't miss a recap of Mark Hurd's Keynote. I can't believe there were another 40+ sessions covering CRM, Fusion, Cloud, etc. that I missed today! Anyone else see any great sessions?

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• Mobile Deals: the Consumer Wants You in Their Pocket

  - by Mike Stiles

  Mobile deals offer something we talk about a lot in social marketing, relevant content. If a consumer is already predisposed to liking your product and gets a timely deal for it that’s easy and convenient to use, not only do you score on the marketing side, it clearly generates some of that precious ROI that’s being demanded of social. First, a quick gut-check on the public’s adoption of mobile. Nielsen figures have 55.5% of US mobile owners using smartphones. If young people are indeed the future, you can count on the move to mobile exploding exponentially. Teens are the fastest growing segment of smartphone users, and 58% of them have one. But the largest demographic of smartphone users is 25-34 at 74%. That tells you a focus on mobile will yield great results now, and even better results straight ahead. So we can tell both from statistics and from all the faces around you that are buried in their smartphones this is where consumers are. But are they looking at you? Do you have a valid reason why they should? Everybody likes a good deal. BIA/Kelsey says US consumers will spend $3.6 billion this year for daily deals (the Groupons and LivingSocials of the world), up 87% from 2011. The report goes on to say over 26% of small businesses are either "very likely" or "extremely likely" to offer up a deal in the next 6 months. Retail Gazette reports 58% of consumers shop with coupons, a 40% increase in 4 years. When you consider that a deal can be the impetus for a real-world transaction, a first-time visit to a store, an online purchase, entry into a loyalty program, a social referral, a new fan or follower, etc., that 26% figure shows us there’s a lot of opportunity being left on the table by brands. The existing and emerging technologies behind mobile devices make the benefits of offering deals listed above possible. Take how mobile payment systems are being tied into deal delivery and loyalty programs. If it’s really easy to use a coupon or deal, it’ll get used. If it’s complicated, it’ll be passed over as “not worth it.” When you can pay with your mobile via technologies that connects store and user, you get the deal, you get the loyalty credit, you pay, and your receipt is uploaded, all in one easy swipe. Nothing to keep track of, nothing to lose or forget about. And the store “knows” you, so future offers will be based on your tastes. Consider the endgame. A customer who’s a fan of your belt buckle store’s Facebook Page is in one of your physical retail locations. They pull up your app, because they’ve gotten used to a loyalty deal being offered when they go to your store. Voila. A 10% discount active for the next 30 minutes. Maybe the app also surfaces social references to your brand made by friends so they can check out a buckle someone’s raving about. If they aren’t a fan of your Page or don’t have your app, perhaps they’ve opted into location-based deal services so you can still get them that 10% deal while they’re in the store. Or maybe they’ve walked in with a pre-purchased Groupon or Living Social voucher. They pay with one swipe, and you’ve learned about their buying preferences, credited their loyalty account and can encourage them to share a pic of their new buckle on social. Happy customer. Happy belt buckle company. All because the brand was willing to use the tech that’s available to meet consumers where they are, incentivize them, and show them how much they’re valued through rewards.

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• Field Report - Notes from IHRIM Atlanta Event

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Boese, Director, Talent Strategy, Oracle Recently I had the pleasure to serve as a guest speaker at the IHRIM Atlanta/SE Chapter meeting in Atlanta, Georgia. The focus of my talk was Mobile Technology in Human Resources, and while still a new and developing area, the enormous growth and ubiquitous presence of mobile devices and increasing importance of and demand for constant connectivity in both our personal and professional lives has put planning and developing a mobile HR technology strategy high on many organizations lists of priorities in 2012. Numerous studies have shown that the confluence of ever-rising sales of smartphones and tablets; and the increasing tendency for workers of all kinds to be more mobile and less tied down to traditional, fixed-location workplaces and what now seem like old-fashioned PC-centric and traditional computing environments are driving Human Resources leaders to think about how, where, when, and for whom that the deployment of mobile HR solutions will help them address their business needs, and put information in the hands of those that need it, when they need it, and on their preferred devices. In the session we talked about some of the potential opportunities for mobile HR technologies, from simple workflow-based approval capability, to employee directories and robust employee profiles, to more advanced use cases like internal social networking and location-based mobile recruiting applications. And truly we are just scratching the surface of the potential and the value that all kinds of HR-related mobile technologies will help deliver to enterprises in the coming years. Additionally, it was encouraging to talk with many of the HR leaders in attendance who expressed interest in these kinds of mobile HR technology opportunities, as well as to hear how some of them are already working on developing their own mobile strategies or experimenting with mobile solutions in their workforces. It was a fantastic meeting and I’d like to express my thanks to Kim Bryant, IHRIM Atlanta/SE Board President, the other board members, and also the IHRIM Atlanta Chapter members and attendees at the event. If you are in the Atlanta area and are interested in HR and HR Technology, you can learn more about the programs and services that the Chapter has to offer at their website - http://www.ihrimatlantase.org/. And for people that are interested in what we at Oracle are working on in mobile, you can also sign up to receive the latest updates about the Oracle Fusion Applications tablet solutions, Oracle Fusion Tap, at https://fusiontap.oracle.com/.

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• Rotating WebLogic Server logs to avoid large files using WLST.

  - by adejuanc

  By default, when WebLogic Server instances are started in development mode, the server automatically renames (rotates) its local server log file as SERVER_NAME.log.n.  For the remainder of the server session, log messages accumulate in SERVER_NAME.log until the file grows to a size of 500 kilobytes.Each time the server log file reaches this size, the server renames the log file and creates a new SERVER_NAME.log to store new messages. By default, the rotated log files are numbered in order of creation filenamennnnn, where filename is the name configured for the log file. You can configure a server instance to include a time and date stamp in the file name of rotated log files; for example, server-name-%yyyy%-%mm%-%dd%-%hh%-%mm%.log.By default, when server instances are started in production mode, the server rotates its server log file whenever the file grows to 5000 kilobytes in size. It does not rotate the local server log file when the server is started. For more information about changing the mode in which a server starts, see Change to production mode in the Administration Console Online Help.You can change these default settings for log file rotation. For example, you can change the file size at which the server rotates the log file or you can configure a server to rotate log files based on a time interval. You can also specify the maximum number of rotated files that can accumulate. After the number of log files reaches this number, subsequent file rotations delete the oldest log file and create a new log file with the latest suffix.  Note: WebLogic Server sets a threshold size limit of 500 MB before it forces a hard rotation to prevent excessive log file growth. To Rotate via WLST : #invoke WLSTC:\>java weblogic.WLST#connect WLST to an Administration Serverawls:/offline> connect('username','password')#navigate to the ServerRuntime MBean hierarchywls:/mydomain/serverConfig> serverRuntime()wls:/mydomain/serverRuntime>ls()#navigate to the server LogRuntimeMBeanwls:/mydomain/serverRuntime> cd('LogRuntime/myserver')wls:/mydomain/serverRuntime/LogRuntime/myserver> ls()-r-- Name myserver-r-- Type LogRuntime-r-x forceLogRotation java.lang.Void :#force the immediate rotation of the server log filewls:/mydomain/serverRuntime/LogRuntime/myserver> cmo.forceLogRotation()wls:/mydomain/serverRuntime/LogRuntime/myserver> The server immediately rotates the file and prints the following message: <Mar 2, 2012 3:23:01 PM EST> <Info> <Log Management> <BEA-170017> <The log file C:\diablodomain\servers\myserver\logs\myserver.log will be rotated. Reopen the log file if tailing has stopped. This can happen on some platforms like Windows.><Mar 2, 2012 3:23:01 PM EST> <Info> <Log Management> <BEA-170018> <The log file has been rotated to C:\diablodomain\servers\myserver\logs\myserver.log00001. Log messages will continue to be logged in C:\diablodomain\servers\myserver\logs\myserver.log.> To specify the Location of the archived Log Files The following command specifies the directory location for the archived log files using the -Dweblogic.log.LogFileRotationDir Java startup option: java -Dweblogic.log.LogFileRotationDir=c:\foo-Dweblogic.management.username=installadministrator-Dweblogic.management.password=installadministrator weblogic.Server For more information read the following documentation ; Using the WebLogic Scripting Tool http://download.oracle.com/docs/cd/E13222_01/wls/docs103/config_scripting/using_WLST.html Configuring WebLogic Logging Services http://download.oracle.com/docs/cd/E12840_01/wls/docs103/logging/config_logs.html

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• Finding Leaders Breakfasts - Adelaide and Perth

  - by rdatson-Oracle

  HR Executives Breakfast Roundtables: Find the best leaders using science and social media! Perth, 22nd July & Adelaide, 24th July What is leadership in the 21st century? What does the latest research tell us about leadership? How do you recognise leadership qualities in individuals? How do you find individuals with these leadership qualities, hire and develop them? Join the Neuroleadership Institute, the Hay Group, and Oracle to hear: 1. the latest neuroscience research about human bias, and how it applies to finding and building better leaders; 2. the latest techniques to recognise leadership qualities in people; 3. and how you can harness your people and social media to find the best people for your company. Reflect on your hiring practices at this thought provoking breakfast, where you will be challenged to consider whether you are using best practices aimed at getting the right people into your company. Speakers Abigail Scott, Hay Group Abigail is a UK registered psychologist with 10 years international experience in the design and delivery of talent frameworks and assessments. She has delivered innovative assessment programmes across a range of organisations to identify and develop leaders. She is experienced in advising and supporting clients through new initiatives using evidence-based approach and has published a number of research papers on fairness and predictive validity in assessment. Karin Hawkins, NeuroLeadership Institute Karin is the Regional Director of NeuroLeadership Institute’s Asia-Pacific region. She brings over 20 years experience in the financial services sector delivering cultural and commercial results across a variety of organisations and functions. As a leadership risk specialist Karin understands the challenge of building deep bench strength in teams and she is able to bring evidence, insight, and experience to support executives in meeting today’s challenges. Robert Datson, Oracle Robert is a Human Capital Management specialist at Oracle, with several years as a practicing manager at IBM, learning and implementing latest management techniques for hiring, deploying and developing staff. At Oracle he works with clients to enable best practices for HR departments, and drawing the linkages between HR initiatives and bottom-line improvements. Agenda 07:30 a.m. Breakfast and Registrations 08:00 a.m. Welcome and Introductions 08:05 a.m. Breaking Bias in leadership decisions - Karin Hawkins 08:30 a.m. Identifying and developing leaders - Abigail Scott 08:55 a.m. Finding leaders, the social way - Robert Datson 09:20 a.m. Q&A and Closing Remarks 09:30 a.m. Event concludes If you are an employee or official of a government organisation, please click here for important ethics information regarding this event. To register for Perth, Tuesday 22nd July, please click HERE To register for Adelaide, Thursday 24th July, please click HERE 1024x768 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Contact: To register or have questions on the event? Contact Aaron Tait on +61 2 9491 1404

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• What Color is your Jetpack ?

  - by JoshReuben

  I’m a programmer, Im approaching 40, and I’m fairly decent at my job – I’ll keep doing what I’m doing for as long as they let me!   So what are your career options if you know how to code? A Programmer could be ..   An Algorithm developer Pros Interesting High barriers of entry, potential for startup competitive factor Cons Do you have the skill, qualifications? What are working conditions n this mystery niche ? micro-focus An Academic Pros Low pressure Job security – or is this an illusion ? Cons Low Pay Need a PhD A Software Architect Pros: strategic, rather than tactical Setting technology platform and high level vision You say how it should work, others have to figure out why its not working the way its supposed to ! broad view – you are paid to learn (how do you con people into paying for you to learn ??) Cons: Glorified developer – more often than not! competitive – everyone wants to do it ! loose touch with underlying tech in tough times, first guy to get the axe ! A Software Engineer Pros: interesting, always more to learn fun I can do it Fallback Cons: Nothing new under the sun – been there, done that Dealing with poor requirements, deadlines, other peoples code, overtime C#, XAML, Web - Low barriers of entry –> à race to the bottom A Team leader Pros: Setting code standards and proposing technology choices Cons: Glorified developer – more often than not! Inspecting other peoples code and debugging the problems they cannot fix Dealing with mugbies and prima donas Responsible for QA of others A Project Manager Pros No need for debugging other peoples code Cons Low barrier of entry High pressure Responsible for QA of others Loosing touch with technology A lot of bullshit meetings Have to be an asshole A Product Manager Pros No need for debugging other peoples code Learning new skillset of sales and marketing Cons Travel (I'm a family man) May need to know the bs details of an uninteresting product things I want to work with: AI, algorithms, Numerical Computing, Mathematica, C++ AMP – unfortunately, the work here is few & far between. VS & TFS Extensibility, DSLs (Workflow , Lightswitch), Code Generation – one day, code will write code ! Unity3D, WebGL – fun, fun, fun ! Modern Web – Knockout, SignalR, MVC, Node.Js ??? (tentative – I'll wait until things stabilize as this area is undergoing a pre-Cambrian explosion) Things I don’t want to work with: (but will if I'm asked to !) C# – same old, same old – not learning anything new here Old code – blech ! Environment with code & fix mentality , ad hoc requirements, excessive overtime Pc support, System administration – even after 20 years, people still ask you to do this sometimes ! debugging – my skills are just not there yet Oracle Old tech: VB 6, XSLT, WinForms, Net 3.51 or less Old style Web dev Information Systems: ASP.NET webforms, Reporting services / crystal reports, SQL Server CRUD with manual data layer, XAML MVVM – variations of the same concept, ad nauseaum. Low barriers of entry –> race to the bottom.  Metro – an elegant API coupled to a horrendous UX – I'll wait for market penetration viability before investing further in this.   Conclusion So if you are in a slump, take heart: Programming is a great career choice compared to every other job !

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• SQL Saturday and Exploring Data Privacy

  - by Johnm

  I have been highly impressed with the growth of the SQL Saturday phenomenon. It seems that an announcement for a new wonderful event finds its way to my inbox on a daily basis. I have had the opportunity to attend the first of the SQL Saturday's for Tampa, Chicago, Louisville and recently my home town of Indianapolis. It is my hope that there will be many more in my future. This past weekend I had the honor of being selected to speak amid a great line up of speakers at SQL Saturday #82 in Indianapolis. My session topic/title was "Exploring Data Privacy". Below is a brief synopsis of my session: Data Privacy in a Nutshell        - Definition of data privacy        - Examples of personally identifiable data        - Examples of Sensitive data Laws and Stuff        - Various examples of laws, regulations and policies that influence the definition of data privacy        - General rules of thumb that encompasses most laws Your Data Footprint        - Who has personal information about you?        - What are you exchanging data privacy for?        - The amazing resilience of data        - The cost of data loss Weapons of Mass Protection       - Data classification       - Extended properties       - Database Object Schemas       - An extraordinarily brief introduction of encryption       - The amazing data professional  <-the most important point of the entire session! The subject of data privacy is one that is quickly making its way to the forefront of the mind of many data professionals. Somewhere out there someone is storing personally identifiable and other sensitive data about you. In some cases it is kept reasonably secure. In other cases it is kept in total exposure without the consideration of its potential of damage to you. Who has access to it and how is it being used? Are we being unnecessarily required to supply sensitive data in exchange for products and services? These are just a few questions on everyone's mind. As data loss events of grand scale hit the headlines in a more frequent succession, the level of frustration and urgency for a solution increases. I assembled this session with the intent to raise awareness of sensitive data and remind us all that we, data professionals, are the ones who have the greatest impact and influence on how sensitive data is regarded and protected. Mahatma Gandhi once said "Be the change you want to see in the world." This is guidance that I keep near to my heart as I approached this topic of data privacy.

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• Cloud Computing Pricing - It's like a Hotel

  - by BuckWoody

  I normally don't go into the economics or pricing side of Distributed Computing, but I've had a few friends that have been surprised by a bill lately and I wanted to quickly address at least one aspect of it. Most folks are used to buying software and owning it outright - like buying a car. We pay a lot for the car, and then we use it whenever we want. We think of the "cloud" services as a taxi - we'll just pay for the ride we take an no more. But it's not quite like that. It's actually more like a hotel. When you subscribe to Azure using a free offering like the MSDN subscription, you don't have to pay anything for the service. But when you create an instance of a Web or Compute Role, Storage, that sort of thing, you can think of the idea of checking into a hotel room. You get the key, you pay for the room. For Azure, using bandwidth, CPU and so on is billed just like it states in the Azure Portal. so in effect there is a cost for the service and then a cost to use it, like water or power or any other utility. Where this bit some folks is that they created an instance, played around with it, and then left it running. No one was using it, no one was on - so they thought they wouldn't be charged. But they were. It wasn't much, but it was a surprise.They had the hotel room key, but they weren't in the room, so to speak. To add to their frustration, they had to talk to someone on the phone to cancel the account. I understand the frustration. Although we have all this spelled out in the sign up area, not everyone has the time to read through all that. I get that. So why not make this easier? As an explanation, we bill for that time because the instance is still running, and we have to tie up resources to be available the second you want them, and that costs money. As far as being able to cancel from the portal, that's also something that needs to be clearer. You may not be aware that you can spin up instances using code - and so cancelling from the Portal would allow you to do the same thing. Since a mistake in code could erase all of your instances and the account, we make you call to make sure you're you and you really want to take it down. Not a perfect system by any means, but we'll evolve this as time goes on. For now, I wanted to make sure you're aware of what you should do. By the way, you don't have to cancel your whole account not to be billed. Just delete the instance from the portal and you won't be charged. You don't have to call anyone for that. And just FYI - you can download the SDK for Azure and never even hit the online version at all for learning and playing around. No sign-up, no credit card, PO, nothing like that. In fact, that's how I demo Azure all the time. Everything runs right on your laptop in an emulated environment.  

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• Get Ready for Anytime, Anywhere Engagement

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Are you ready for 2015?  According to IDC, 2015 is the year when more users are projected to access the internet using mobile devices than with PC’s or other wired devices.  It’s no doubt that mobile devices are a critical means of communication today, and are on track to become increasingly more important in the coming years. However, device formats are so varied that delivering a mobile web experience that will engage site visitors and enhance your brand can be a daunting task. Solutions that empower organizations to easily extend their web presence to the mobile channel, while saving significant time and effort in managing mobile sites, are now essential in our ever connected mobile world. So what are some of the things organizations should look for in such a solution? Mobile device form factors, networks, protocols, and browsers vary widely, and reformatting web content for thousands of different device and software combinations is a prohibitive task. An effective mobile solution can make this process seamless by automatically formatting designated web content for mobile delivery.  By automatically detecting a site visitor’s device configuration, the selected web content can be sized and formatted for optimal display on that particular device. This can save tremendous time involved in building, formatting, and maintaining individual websites or mobile applications for different mobile devices. It’s not enough to simply support the thousands of different mobile device types that are out there. It’s also critical to make it easy for marketers and other business users to manage mobile sites and mobile content. Those responsible for maintaining an organization’s web and mobile experiences need the ability to edit content using rich text editor tools and then preview that content directly in the context of the mobile website and the traditional website, ideally from the same business user interface. Powerful capabilities such as these make managing the web experience for mobile devices easy, even with frequently changing content, across a multitude of different devices. This saves tremendous time involved in building, formatting, and maintaining individual websites or mobile applications for different mobile devices. When content or business needs change, the business user needs only to change site content once, and it is seamlessly deployed to the web and all mobile channels.Geo-location is another critical input to making the online experience engaging and relevant for web visitors who are increasingly mobile. A mobile solution should enable use of device GPS data to deliver location-based content and services to mobile website visitors. Organizations can provide mobile site visitors with location-sensitive search results, location-based offers and recommendations, integration of maps and directions into site content, and much more – all critical for meeting the needs of those on the go.To hear more about how mobile is changing the game, check out our recent webcast with Ted Schadler, Vice President, Principal Analyst, Forrester, where he discussed why mobile is the new face of engagement, or learn more about how to extend your web presence to the mobile channel with Oracle WebCenter Sites and Oracle WebCenter Sites Mobility Server.

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• Customizing the Test Status on the TFS 2010 SSRS Stories Overview Report

  - by Bob Hardister

  This post shows how to customize the SQL query used by the Team Foundation Server 2010 SQL Server Reporting Services (SSRS) Stories Overview Report. The objective is to show test status for the current version while including user story status of the current and prior versions.  Why? Because we don’t copy completed user stories into the next release. We only want one instance of a user story for the product because we believe copies can get out of sync when they are supposed to be the same. In the example below, work items for the current version are on the area path root and prior versions are not on the area path root. However, you can use area path or iteration path criteria in the query as suits your needs. In any case, here’s how you do it: 1. Download a copy of the report RDL file as a backup 2. Open the report by clicking the edit down arrow and selecting “Edit in Report Builder” 3. Right click on the dsOverview Dataset and select Dataset Properties 4. Update the following SQL per the comments in the code: Customization 1 of 3 … -- Get the list deliverable workitems that have Test Cases linked DECLARE @TestCases Table (DeliverableID int, TestCaseID int); INSERT @TestCases     SELECT h.ID, flh.TargetWorkItemID     FROM @Hierarchy h         JOIN FactWorkItemLinkHistory flh             ON flh.SourceWorkItemID = h.ID                 AND flh.WorkItemLinkTypeSK = @TestedByLinkTypeSK                 AND flh.RemovedDate = CONVERT(DATETIME, '9999', 126)                 AND flh.TeamProjectCollectionSK = @TeamProjectCollectionSK         JOIN [CurrentWorkItemView] wi ON flh.TargetWorkItemID = wi.[System_ID]                  AND wi.[System_WorkItemType] = @TestCase             AND wi.ProjectNodeGUID  = @ProjectGuid              --  Customization 1 of 3: only include test status information when test case area path = root. Added the following 2 statements              AND wi.AreaPath = '{the root area path of the team project}'  …          Customization 2 of 3 … -- Get the Bugs linked to the deliverable workitems directly DECLARE @Bugs Table (ID int, ActiveBugs int, ResolvedBugs int, ClosedBugs int, ProposedBugs int) INSERT @Bugs     SELECT h.ID,         SUM (CASE WHEN wi.[System_State] = @Active THEN 1 ELSE 0 END) Active,         SUM (CASE WHEN wi.[System_State] = @Resolved THEN 1 ELSE 0 END) Resolved,         SUM (CASE WHEN wi.[System_State] = @Closed THEN 1 ELSE 0 END) Closed,         SUM (CASE WHEN wi.[System_State] = @Proposed THEN 1 ELSE 0 END) Proposed     FROM @Hierarchy h         JOIN FactWorkItemLinkHistory flh             ON flh.SourceWorkItemID = h.ID             AND flh.TeamProjectCollectionSK = @TeamProjectCollectionSK         JOIN [CurrentWorkItemView] wi             ON wi.[System_WorkItemType] = @Bug             AND wi.[System_Id] = flh.TargetWorkItemID             AND flh.RemovedDate = CONVERT(DATETIME, '9999', 126)             AND wi.[ProjectNodeGUID] = @ProjectGuid              --  Customization 2 of 3: only include test status information when test case area path = root. Added the following statement              AND wi.AreaPath = '{the root area path of the team project}'       GROUP BY h.ID … Customization 2 of 3 … -- Add the Bugs linked to the Test Cases which are linked to the deliverable workitems -- Walks the links from the user stories to test cases (via the tested by link), and then to -- bugs that are linked to the test case. We don't need to join to the test case in the work -- item history view. -- --    [WIT:User Story/Requirement] --> [Link:Tested By]--> [Link:any type] --> [WIT:Bug] INSERT @Bugs SELECT tc.DeliverableID,     SUM (CASE WHEN wi.[System_State] = @Active THEN 1 ELSE 0 END) Active,     SUM (CASE WHEN wi.[System_State] = @Resolved THEN 1 ELSE 0 END) Resolved,     SUM (CASE WHEN wi.[System_State] = @Closed THEN 1 ELSE 0 END) Closed,     SUM (CASE WHEN wi.[System_State] = @Proposed THEN 1 ELSE 0 END) Proposed FROM @TestCases tc     JOIN FactWorkItemLinkHistory flh         ON flh.SourceWorkItemID = tc.TestCaseID         AND flh.RemovedDate = CONVERT(DATETIME, '9999', 126)         AND flh.TeamProjectCollectionSK = @TeamProjectCollectionSK     JOIN [CurrentWorkItemView] wi         ON wi.[System_Id] = flh.TargetWorkItemID         AND wi.[System_WorkItemType] = @Bug         AND wi.[ProjectNodeGUID] = @ProjectGuid         --  Customization 3 of 3: only include test status information when test case area path = root. Added the following statement         AND wi.AreaPath = '{the root area path of the team project}'     GROUP BY tc.DeliverableID … 5. Save the report and you’re all set. Note: you may need to re-apply custom parameter changes like pre-selected sprints.

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• WiX, MSDeploy and an appealing configuration/deployment paradigm

  - by alexhildyard

  I do a lot of application and server configuration; I've done this for many years and have tended to view the complexity of this strictly in terms of the complexity of the ultimate configuration to be deployed. For example, specific APIs aside, I would tend to regard installing a server certificate as a more complex activity than, say, copying a file or adding a Registry entry.My prejudice revolved around the idea of a sequential deployment script that not only had the explicit prescription to apply a specific server configuration, but also made the implicit presumption that the server in question was in a good known state. Scripts like this fail for hundreds of reasons -- the Default Website didn't exist; the application had already been deployed; the application had already been partially deployed and failed to rollback fully, and so on. And so the problem is that the more complex the configuration activity, the more scope for error in any individual part of that activity, and therefore the greater the chance the server in question will not end up at exactly the desired configuration level.Recently I was introduced to a completely different mindset, which, for want of a better turn of phrase, I will call the "make it so" mindset. It's extremely simple both to explain and to implement. In place of the head-down, imperative script you used to use, you substitute a set of checks -- much like exception handlers -- around each configuration activity, starting with a check of the current system state. Thus the configuration logic becomes: "IF these services aren't started then start them, and IF XYZ website doesn't exist then create it, and IF these shares don't exist then create them, and IF these shares aren't permissioned in some particular way, then permission them so." This works. Really well, in my experience. Scenario 1: You want to get a system into a good known state; it's already in a good known state; you quickly realise there is nothing to do.Scenario 2: You want to get the system into a good known state; your script is flawed or the system is bust; it cannot be put into that state. You know exactly where (at least part of) the problem is and why.Scenario 3: You want to get the system into a good known state; people are fiddling around with the system just now. That's fine. You do what you can, and later you come back and try it againScenario 4: No one wants to deploy anything; they want you to prove that the previous deployment was successful. So you re-run the deployment script with the "-WhatIf" flag. It reports that there was nothing to change. There's your proof.I mentioned two technologies in the title -- MSI and MSDeploy. I am thinking specifically of the conversation that took place here. Having worked with both technologies, I think Rob Mensching's response is appropriately nuanced, and in essence the difference is this: sometimes your target is either to achieve a specific new server state, or to rollback to a known good one. Then again, your target may be to configure what you can, and to understand what you can't. Implicitly MSDeploy's "rollback" is simply to redeploy the previous version, whereas a well-crafted MSI will actively put your system into that state without further intervention. Either way, if all goes well it will leave you with a system in one of two states, whereas MSDeploy could leave your system in one of many states. The key is that MSDeploy and MSI are complementary technologies; which suits you best depends as much on Operational guidance as your Configuration remit.What I wanted to say was that I have always been for atomic, transactional-based configuration, but having worked with the "make it so" paradigm, I have been favourably impressed by the actual results. I'm tempted to put a more technical post up on this in due course.

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• Ubuntu 12.04 LXC nat prerouting not working

  - by petermolnar

  I have a running Debian Wheezy setup I copied exactly to an Ubuntu 12.04 ( elementary OS, used as desktop as well ) While the Debian setup runs flawlessly, the Ubuntu version dies on the prerouting to containers ( or so it seems ) In short: lxc works containers work and run connecting to container from host OK ( including mixed ports & services ) connecting to outside world from container is fine What does not work is connecting from another box to the host on a port that should be NATed to a container. The setups: /etc/rc.local CMD_BRCTL=/sbin/brctl CMD_IFCONFIG=/sbin/ifconfig CMD_IPTABLES=/sbin/iptables CMD_ROUTE=/sbin/route NETWORK_BRIDGE_DEVICE_NAT=lxc-bridge HOST_NETDEVICE=eth0 PRIVATE_GW_NAT=192.168.42.1 PRIVATE_NETMASK=255.255.255.0 PUBLIC_IP=192.168.13.100 ${CMD_BRCTL} addbr ${NETWORK_BRIDGE_DEVICE_NAT} ${CMD_BRCTL} setfd ${NETWORK_BRIDGE_DEVICE_NAT} 0 ${CMD_IFCONFIG} ${NETWORK_BRIDGE_DEVICE_NAT} ${PRIVATE_GW_NAT} netmask ${PRIVATE_NETMASK} promisc up Therefore lxc network is 192.168.42.0/24 and the host eth0 ip is 192.168.13.100; setup via network manager as static address. iptables: *mangle :PREROUTING ACCEPT [0:0] :INPUT ACCEPT [0:0] :FORWARD ACCEPT [0:0] :OUTPUT ACCEPT [0:0] :POSTROUTING ACCEPT [0:0] COMMIT *filter :FORWARD ACCEPT [0:0] :INPUT DROP [0:0] :OUTPUT ACCEPT [0:0] # Accept traffic from internal interfaces -A INPUT -i lo -j ACCEPT # accept traffic from lxc network -A INPUT -d 192.168.42.1 -s 192.168.42.0/24 -j ACCEPT # Accept internal traffic Make sure NEW incoming tcp connections are SYN # packets; otherwise we need to drop them: -A INPUT -p tcp ! --syn -m state --state NEW -j DROP # Packets with incoming fragments drop them. This attack result into Linux server panic such data loss. -A INPUT -f -j DROP # Incoming malformed XMAS packets drop them: -A INPUT -p tcp --tcp-flags ALL ALL -j DROP # Incoming malformed NULL packets: -A INPUT -p tcp --tcp-flags ALL NONE -j DROP # Accept traffic with the ACK flag set -A INPUT -p tcp -m tcp --tcp-flags ACK ACK -j ACCEPT # Allow incoming data that is part of a connection we established -A INPUT -m state --state ESTABLISHED -j ACCEPT # Allow data that is related to existing connections -A INPUT -m state --state RELATED -j ACCEPT # Accept responses to DNS queries -A INPUT -p udp -m udp --dport 1024:65535 --sport 53 -j ACCEPT # Accept responses to our pings -A INPUT -p icmp -m icmp --icmp-type echo-reply -j ACCEPT # Accept notifications of unreachable hosts -A INPUT -p icmp -m icmp --icmp-type destination-unreachable -j ACCEPT # Accept notifications to reduce sending speed -A INPUT -p icmp -m icmp --icmp-type source-quench -j ACCEPT # Accept notifications of lost packets -A INPUT -p icmp -m icmp --icmp-type time-exceeded -j ACCEPT # Accept notifications of protocol problems -A INPUT -p icmp -m icmp --icmp-type parameter-problem -j ACCEPT # Respond to pings, but limit -A INPUT -m icmp -p icmp --icmp-type echo-request -m state --state NEW -m limit --limit 6/s -j ACCEPT # Allow connections to SSH server -A INPUT -p tcp -m tcp --dport 22 -m state --state NEW -m limit --limit 12/s -j ACCEPT COMMIT *nat :OUTPUT ACCEPT [0:0] :PREROUTING ACCEPT [0:0] :POSTROUTING ACCEPT [0:0] -A PREROUTING -d 192.168.13.100 -p tcp -m tcp --dport 2221 -m state --state NEW -m limit --limit 12/s -j DNAT --to-destination 192.168.42.11:22 -A PREROUTING -d 192.168.13.100 -p tcp -m tcp --dport 80 -m state --state NEW -m limit --limit 512/s -j DNAT --to-destination 192.168.42.11:80 -A PREROUTING -d 192.168.13.100 -p tcp -m tcp --dport 443 -m state --state NEW -m limit --limit 512/s -j DNAT --to-destination 192.168.42.11:443 -A POSTROUTING -d 192.168.42.0/24 -o eth0 -j SNAT --to-source 192.168.13.100 -A POSTROUTING -o eth0 -j MASQUERADE COMMIT sysctl: net.ipv4.conf.all.forwarding = 1 net.ipv4.conf.all.mc_forwarding = 0 net.ipv4.conf.default.forwarding = 1 net.ipv4.conf.default.mc_forwarding = 0 net.ipv4.ip_forward = 1 I've set up full iptables log on the container; none of the packets addressed to 192.168.13.100, port 80 is reaching the container. I've even tried different kernels ( server kernel, raring lts kernel, etc ), modprobe everything iptables & nat related, nothing. Any ideas?

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• Certify September Updates

  - by Sadia2

  We have added some release and platform certifications to MOS Certify. Applications: Oracle Demantra 12.2.2, 7.3.1.5, 7.3.1.4, 7.3.0.2.0, 7.3.0.0.0 Collaboration Technologies: Oracle Beehive 2.0.1.8.0 Database: Oracle Database Client 12.1.0.1.0, Oracle Clusterware 11.2.0.4.0, Oracle Database 11.2.0.4.0, Oracle Real Application Clusters 11.2.0.4.0 E-Business Suite: Oracle E-Business Suite 12.2.2, 12.1.3, 12.1.2, 12.1.1, 12.0.6, 11.5.10.2 Edge Applications: Oracle AutoVue 20.2.2, 20.2.1, 20.2.0 Enterprise Manager: Enterprise Manager Base Platform - OMS 12.1.0.3.0, Oracle Real User Experience Insight 12.1.0.4.0, 12.1.0.3.0, 12.1.0.1, 11.1 FSGBU Insurance Group: Oracle Health Insurance Claims 2.13.3.0.0 Fusion Middleware: Oracle Business Intelligence Applications 11.1.1.7.1, 7.9.6.4.0, Oracle Discoverer 11.1.1.6.0, Discoverer Administrator 11.1.1.6.0, Discoverer Desktop 11.1.1.6.0, Oracle JDK 1.7.0_40, 1.7.0_25", Oracle JRE 1.7.0_40, 1.7.0_25, Oracle JRockit 6u45 R28.2.7+, Oracle WebCenter Sites 11.1.1.8.0, Oracle WebCenter Sites: Community-Gadgets 11.1.1.8.0, Oracle WebCenter Sites: CIP for File Systems and MS SharePoint 11.1.1.8.0, Oracle WebCenter Sites: CIP for EMC Documentum 11.1.1.8.0 JD Edwards EnterpriseOne: JD Edwards EnterpriseOne Business Services Server 9.1.3.0, 9.1.2.0, 9.1.0.0, JD Edwards EnterpriseOne Mobile Applications 9.1.2.0 Oracle Fusion Applications: Oracle Fusion Applications 11.1.7.0.0 Primavera GBU: Primavera Unifier 9.13.0.0 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Siebel Enterprise: Siebel Application Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Database Server 8.2.2.3.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Remote Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Tools Client 8.2.2.4.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.9.0, Siebel SSO Integration 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0

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• How much is a subscriber worth?

  - by Tom Lewin

  This year at Red Gate, we’ve started providing a way to back up SQL Azure databases and Azure storage. We decided to sell this as a service, instead of a product, which means customers only pay for what they use. Unfortunately for us, it makes figuring out revenue much trickier. With a product like SQL Compare, a customer pays for it, and it’s theirs for good. Sure, we offer support and upgrades, but, fundamentally, the sale is a simple, upfront transaction: we’ve made this product, you need this product, we swap product for money and everyone is happy. With software as a service, it isn’t that easy. The money and product don’t change hands up front. Instead, we provide a service in exchange for a recurring fee. We know someone buying SQL Compare will pay us $X, but we don’t know how long service customers will stay with us, or how much they will spend. How do we find this out? We use lifetime value analysis. What is lifetime value? Lifetime value, or LTV, is how much a customer is worth to the business. For Entrepreneurs has a brilliant write up that we followed to conduct our analysis. Basically, it all boils down to this equation: LTV = ARPU x ALC To make it a bit less of an alphabet-soup and a bit more understandable, we can write it out in full: The lifetime value of a customer equals the average revenue per customer per month, times the average time a customer spends with the service Simple, right? A customer is worth the average spend times the average stay. If customers pay on average $50/month, and stay on average for ten months, then a new customer will, on average, bring in $500 over the time they are a customer! Average spend is easy to work out; it’s revenue divided by customers. The problem comes when we realise that we don’t know exactly how long a customer will stay with us. How can we figure out the average lifetime of a customer, if we only have six months’ worth of data? The answer lies in the fact that: Average Lifetime of a Customer = 1 / Churn Rate The churn rate is the percentage of customers that cancel in a month. If half of your customers cancel each month, then your average customer lifetime is two months. The problem we faced was that we didn’t have enough data to make an estimate of one month’s cancellations reliable (because barely anybody cancels)! To deal with this data problem, we can take data from the last three months instead. This means we have more data to play with. We can still use the equation above, we just need to multiply the final result by three (as we worked out how many three month periods customers stay for, and we want our answer to be in months). Now these estimates are likely to be fairly unreliable; when there’s not a lot of data it pays to be cautious with inference. That said, the numbers we have look fairly consistent, and it’s super easy to revise our estimates when new data comes in. At the very least, these numbers give us a vague idea of whether a subscription business is viable. As far as Cloud Services goes, the business looks very viable indeed, and the low cancellation rates are much more than just data points in LTV equations; they show that the product is working out great for our customers, which is exactly what we’re looking for!

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