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• Master Data Management Implementation Styles

  - by david.butler(at)oracle.com

  In any Master Data Management solution deployment, one of the key decisions to be made is the choice of the MDM architecture. Gartner and other analysts describe some different Hub deployment styles, which must be supported by a best of breed MDM solution in order to guarantee the success of the deployment project.   Registry Style: In a Registry Style MDM Hub, the various source systems publish their data and a subscribing Hub stores only the source system IDs, the Foreign Keys (record IDs on source systems) and the key data values needed for matching. The Hub runs the cleansing and matching algorithms and assigns unique global identifiers to the matched records, but does not send any data back to the source systems. The Registry Style MDM Hub uses data federation capabilities to build the "virtual" golden view of the master entity from the connected systems.   Consolidation Style: The Consolidation Style MDM Hub has a physically instantiated, "golden" record stored in the central Hub. The authoring of the data remains distributed across the spoke systems and the master data can be updated based on events, but is not guaranteed to be up to date. The master data in this case is usually not used for transactions, but rather supports reporting; however, it can also be used for reference operationally.   Coexistence Style: The Coexistence Style MDM Hub involves master data that's authored and stored in numerous spoke systems, but includes a physically instantiated golden record in the central Hub and harmonized master data across the application portfolio. The golden record is constructed in the same manner as in the consolidation style, and, in the operational world, Consolidation Style MDM Hubs often evolve into the Coexistence Style. The key difference is that in this architectural style the master data stored in the central MDM system is selectively published out to the subscribing spoke systems.   Transaction Style: In this architecture, the Hub stores, enhances and maintains all the relevant (master) data attributes. It becomes the authoritative source of truth and publishes this valuable information back to the respective source systems. The Hub publishes and writes back the various data elements to the source systems after the linking, cleansing, matching and enriching algorithms have done their work. Upstream, transactional applications can read master data from the MDM Hub, and, potentially, all spoke systems subscribe to updates published from the central system in a form of harmonization. The Hub needs to support merging of master records. Security and visibility policies at the data attribute level need to be supported by the Transaction Style hub, as well.   Adaptive Transaction Style: This is similar to the Transaction Style, but additionally provides the capability to respond to diverse information and process requests across the enterprise. This style emerged most recently to address the limitations of the above approaches. With the Adaptive Transaction Style, the Hub is built as a platform for consolidating data from disparate third party and internal sources and for serving unified master entity views to operational applications, analytical systems or both. This approach delivers a real-time Hub that has a reliable, persistent foundation of master reference and relationship data, along with all the history and lineage of data changes needed for audit and compliance tracking. On top of this persistent master data foundation, the Hub can dynamically aggregate transaction data on demand from different source systems to deliver the unified golden view to downstream systems. Data can also be accessed through batch interfaces, published to a message bus or served through a real-time services layer. New data sources can be readily added in this approach by extending the data model and by configuring the new source mappings and the survivorship rules, meaning that all legacy data hubs can be leveraged to contribute their records/rules into the new transaction hub. Finally, through rich user interfaces for data stewardship, it allows exception handling by business analysts to keep it current with business rules/practices while maintaining the reliability of best-of-breed master records.   Confederation Style: In this architectural style, several Hubs are maintained at departmental and/or agency and/or territorial level, and each of them are connected to the other Hubs either directly or via a central Super-Hub. Each Domain level Hub can be implemented using any of the previously described styles, but normally the Central Super-Hub is a Registry Style one. This is particularly important for Public Sector organizations, where most of the time it is practically or legally impossible to store in a single central hub all the relevant constituent information from all departments.   Oracle MDM Solutions can be deployed according to any of the above MDM architectural styles, and have been specifically designed to fully support the Transaction and Adaptive Transaction styles. Oracle MDM Solutions provide strong data federation and integration capabilities which are key to enabling the use of the Confederated Hub as a possible architectural style approach. Don't lock yourself into a solution that cannot evolve with your needs. With Oracle's support for any type of deployment architecture, its ability to leverage the outstanding capabilities of the Oracle technology stack, and its open interfaces for non-Oracle technology stacks, Oracle MDM Solutions provide a low TCO and a quick ROI by enabling a phased implementation strategy.

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• Financial Management: Why Move to the Cloud?

  - by Kathryn Perry

  A guest post by Terrance Wampler, Vice President, Financials Product Strategy, Oracle I’ve spent my career designing and developing financial management systems, most of it at Oracle. Every single day I either meet with our customers or talk to them on the phone. The time is usually spent discussing various business challenges facing CFOs and Controllers, who are running Oracle’s Financials. Lately, we’ve been talking a lot about cloud computing and whether it makes sense for finance to go to the cloud. Here are some pros and cons that might help you make that decision. Let’s start with the benefits of cloud solutions. The first is savings. With cloud services, you pay only for those commodities that you use. That makes you feel like you're getting better value for your money. Plus, you can preserve your cash for your core business and you can get a better matching of expenses and revenues. So, at the top of the list is lower total cost of ownership. The second point has to do with optimization. With cloud services, you’ll need less IT infrastructure so you can optimize your IT resources for better-value, higher-end projects. This also leads to greater financial visibility, where there's a clear cost for the set of services or features replaced by cloud services. And, the last benefit is what I call acceleration. You can save money by speeding up the initialization and deployment of the project. You don't have to deal with IT infrastructure and you can start implementing right away. We did a quick survey of about 70 CFOs at the CFO Summit last month in New York City. We asked them why they were looking at cloud services, and not necessarily just for financials. The No. 1 response was perceived lower cost of ownership. But of course there are risks to consider. The first thing most people think about in the cloud is security and ownership of data. So, will your data really be safe? Can you meet your own privacy policy requirements? Do you really want your private financial data exposed? Do you trust the provider? Is what you see really your data? Do you own it or is it managed by someone else? Security is a big concern that comes with an emotional component. The next thing in the risk category is reliability. Is the provider proven? You’re taking what you have control over – for example, standards and policies and internal service level agreements – away from your IT department and giving it to someone else. Will you still be able to adapt to shifts in your business? Will the provider be able to grow with your business effectively? Reliability means having a provider that can give you the service infrastructure that you need. And then there’s performance, which has two components in terms of risk. Going forward, will the provider be able to scale the infrastructure or service level if you have new employees or new businesses? And second, will the price you negotiate and the rate you lock in cover additional costs and rising service fees? Another piece is cost. What happens if you don't get the service level you want? What if you end the service? What happens, if after a few years, you send the service out for bid and change service? Can you move your data? Can you move the applications? Do the integrations work? These are cost components people don’t always take into account. And, the final piece is the business case. The perception is that you can get started really quickly with cloud. It has a perceived lower cost of total ownership and it feels cool because it's cloud. But do you have a good business case for moving to the cloud? Your total cost of ownership is over three years; then you’ll renew it, so your TCO is six years. Have you compared that to other internal services that you’re offering? You might already have product that you can run this new business or division on. In that same survey at the CFO Summit, the execs thought the biggest perceived risks were security of data, ability to move data back, and the ability to create a business case to actually justify the risks. So that’s the list of pros and cons. Not to leave you hanging, I will do another post on how to balance these pros and cons and make the right decision for your business.

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• Azure &ndash; Part 5 &ndash; Repository Pattern for Table Service

  - by Shaun

  In my last post I created a very simple WCF service with the user registration functionality. I created an entity for the user data and a DataContext class which provides some methods for operating the entities such as add, delete, etc. And in the service method I utilized it to add a new entity into the table service. But I didn’t have any validation before registering which is not acceptable in a real project. So in this post I would firstly add some validation before perform the data creation code and show how to use the LINQ for the table service.   LINQ to Table Service Since the table service utilizes ADO.NET Data Service to expose the data and the managed library of ADO.NET Data Service supports LINQ we can use it to deal with the data of the table service. Let me explain with my current example: I would like to ensure that when register a new user the email address should be unique. So I need to check the account entities in the table service before add. If you remembered, in my last post I mentioned that there’s a method in the TableServiceContext class – CreateQuery, which will create a IQueryable instance from a given type of entity. So here I would create a method under my AccountDataContext class to return the IQueryable<Account> which named Load. 1: public class AccountDataContext : TableServiceContext 2: { 3: private CloudStorageAccount _storageAccount; 4:  5: public AccountDataContext(CloudStorageAccount storageAccount) 6: : base(storageAccount.TableEndpoint.AbsoluteUri, storageAccount.Credentials) 7: { 8: _storageAccount = storageAccount; 9:  10: var tableStorage = new CloudTableClient(_storageAccount.TableEndpoint.AbsoluteUri, 11: _storageAccount.Credentials); 12: tableStorage.CreateTableIfNotExist("Account"); 13: } 14:  15: public void Add(Account accountToAdd) 16: { 17: AddObject("Account", accountToAdd); 18: SaveChanges(); 19: } 20:  21: public IQueryable<Account> Load() 22: { 23: return CreateQuery<Account>("Account"); 24: } 25: } The method returns the IQueryable<Account> so that I can perform the LINQ operation on it. And back to my service class, I will use it to implement my validation. 1: public bool Register(string email, string password) 2: { 3: var storageAccount = CloudStorageAccount.FromConfigurationSetting("DataConnectionString"); 4: var accountToAdd = new Account(email, password) { DateCreated = DateTime.Now }; 5: var accountContext = new AccountDataContext(storageAccount); 6:  7: // validation 8: var accountNumber = accountContext.Load() 9: .Where(a => a.Email == accountToAdd.Email) 10: .Count(); 11: if (accountNumber > 0) 12: { 13: throw new ApplicationException(string.Format("Your account {0} had been used.", accountToAdd.Email)); 14: } 15:  16: // create entity 17: try 18: { 19: accountContext.Add(accountToAdd); 20: return true; 21: } 22: catch (Exception ex) 23: { 24: Trace.TraceInformation(ex.ToString()); 25: } 26: return false; 27: } I used the Load method to retrieve the IQueryable<Account> and use Where method to find the accounts those email address are the same as the one is being registered. If it has I through an exception back to the client side. Let’s run it and test from my simple client application. Oops! Looks like we encountered an unexpected exception. It said the “Count” is not support by the ADO.NET Data Service LINQ managed library. That is because the table storage managed library (aka. TableServiceContext) is based on the ADO.NET Data Service and it supports very limit LINQ operation. Although I didn’t find a full list or documentation about which LINQ methods it supports I could even refer a page on msdn here. It gives us a roughly summary of which query operation the ADO.NET Data Service managed library supports and which doesn't. As you see the Count method is not in the supported list. Not only the query operation, there inner lambda expression in the Where method are limited when using the ADO.NET Data Service managed library as well. For example if you added (a => !a.DateDeleted.HasValue) in the Where method to exclude those deleted account it will raised an exception said "Invalid Input". Based on my experience you should always use the simple comparison (such as ==, >, <=, etc.) on the simple members (such as string, integer, etc.) and do not use any shortcut methods (such as string.Compare, string.IsNullOrEmpty etc.). 1: // validation 2: var accountNumber = accountContext.Load() 3: .Where(a => a.Email == accountToAdd.Email) 4: .ToList() 5: .Count; 6: if (accountNumber > 0) 7: { 8: throw new ApplicationException(string.Format("Your account {0} had been used.", accountToAdd.Email)); 9: } We changed the a bit and try again. Since I had created an account with my mail address so this time it gave me an exception said that the email had been used, which is correct.   Repository Pattern for Table Service The AccountDataContext takes the responsibility to save and load the account entity but only for that specific entity. Is that possible to have a dynamic or generic DataContext class which can operate any kinds of entity in my system? Of course yes. Although there's no typical database in table service we can threat the entities as the records, similar with the data entities if we used OR Mapping. As we can use some patterns for ORM architecture here we should be able to adopt the one of them - Repository Pattern in this example. We know that the base class - TableServiceContext provide 4 methods for operating the table entities which are CreateQuery, AddObject, UpdateObject and DeleteObject. And we can create a relationship between the enmity class, the table container name and entity set name. So it's really simple to have a generic base class for any kinds of entities. Let's rename the AccountDataContext to DynamicDataContext and make the type of Account as a type parameter if it. 1: public class DynamicDataContext<T> : TableServiceContext where T : TableServiceEntity 2: { 3: private CloudStorageAccount _storageAccount; 4: private string _entitySetName; 5:  6: public DynamicDataContext(CloudStorageAccount storageAccount) 7: : base(storageAccount.TableEndpoint.AbsoluteUri, storageAccount.Credentials) 8: { 9: _storageAccount = storageAccount; 10: _entitySetName = typeof(T).Name; 11:  12: var tableStorage = new CloudTableClient(_storageAccount.TableEndpoint.AbsoluteUri, 13: _storageAccount.Credentials); 14: tableStorage.CreateTableIfNotExist(_entitySetName); 15: } 16:  17: public void Add(T entityToAdd) 18: { 19: AddObject(_entitySetName, entityToAdd); 20: SaveChanges(); 21: } 22:  23: public void Update(T entityToUpdate) 24: { 25: UpdateObject(entityToUpdate); 26: SaveChanges(); 27: } 28:  29: public void Delete(T entityToDelete) 30: { 31: DeleteObject(entityToDelete); 32: SaveChanges(); 33: } 34:  35: public IQueryable<T> Load() 36: { 37: return CreateQuery<T>(_entitySetName); 38: } 39: } I saved the name of the entity type when constructed for performance matter. The table name, entity set name would be the same as the name of the entity class. The Load method returned a generic IQueryable instance which supports the lazy load feature. Then in my service class I changed the AccountDataContext to DynamicDataContext and that's all. 1: var accountContext = new DynamicDataContext<Account>(storageAccount); Run it again and register another account. The DynamicDataContext now can be used for any entities. For example, I would like the account has a list of notes which contains 3 custom properties: Account Email, Title and Content. We create the note entity class. 1: public class Note : TableServiceEntity 2: { 3: public string AccountEmail { get; set; } 4: public string Title { get; set; } 5: public string Content { get; set; } 6: public DateTime DateCreated { get; set; } 7: public DateTime? DateDeleted { get; set; } 8:  9: public Note() 10: : base() 11: { 12: } 13:  14: public Note(string email) 15: : base(email, string.Format("{0}_{1}", email, Guid.NewGuid().ToString())) 16: { 17: AccountEmail = email; 18: } 19: } And no need to tweak the DynamicDataContext we can directly go to the service class to implement the logic. Notice here I utilized two DynamicDataContext instances with the different type parameters: Note and Account. 1: public class NoteService : INoteService 2: { 3: public void Create(string email, string title, string content) 4: { 5: var storageAccount = CloudStorageAccount.FromConfigurationSetting("DataConnectionString"); 6: var accountContext = new DynamicDataContext<Account>(storageAccount); 7: var noteContext = new DynamicDataContext<Note>(storageAccount); 8:  9: // validate - email must be existed 10: var accounts = accountContext.Load() 11: .Where(a => a.Email == email) 12: .ToList() 13: .Count; 14: if (accounts <= 0) 15: throw new ApplicationException(string.Format("The account {0} does not exsit in the system please register and try again.", email)); 16:  17: // save the note 18: var noteToAdd = new Note(email) { Title = title, Content = content, DateCreated = DateTime.Now }; 19: noteContext.Add(noteToAdd); 20: } 21: } And updated our client application to test the service. I didn't implement any list service to show all notes but we can have a look on the local SQL database if we ran it at local development fabric.   Summary In this post I explained a bit about the limited LINQ support for the table service. And then I demonstrated about how to use the repository pattern in the table service data access layer and make the DataContext dynamically. The DynamicDataContext I created in this post is just a prototype. In fact we should create the relevant interface to make it testable and for better structure we'd better separate the DataContext classes for each individual kind of entity. So it should have IDataContextBase<T>, DataContextBase<T> and for each entity we would have class AccountDataContext<Account> : IDataContextBase<Account>, DataContextBase<Account> { … } class NoteDataContext<Note> : IDataContextBase<Note>, DataContextBase<Note> { … }   Besides the structured data saving and loading, another common scenario would be saving and loading some binary data such as images, files. In my next post I will show how to use the Blob Service to store the bindery data - make the account be able to upload their logo in my example.   Hope this helps, Shaun   All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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• Data management in unexpected places

  - by Ashok_Ora

  Normal 0 false false false EN-US X-NONE X-NONE Data management in unexpected places When you think of network switches, routers, firewall appliances, etc., it may not be obvious that at the heart of these kinds of solutions is an engine that can manage huge amounts of data at very high throughput with low latencies and high availability. Consider a network router that is processing tens (or hundreds) of thousands of network packets per second. So what really happens inside a router? Packets are streaming in at the rate of tens of thousands per second. Each packet has multiple attributes, for example, a destination, associated SLAs etc. For each packet, the router has to determine the address of the next “hop” to the destination; it has to determine how to prioritize this packet. If it’s a high priority packet, then it has to be sent on its way before lower priority packets. As a consequence of prioritizing high priority packets, lower priority data packets may need to be temporarily stored (held back), but addressed fairly. If there are security or privacy requirements associated with the data packet, those have to be enforced. You probably need to keep track of statistics related to the packets processed (someone’s sure to ask). You have to do all this (and more) while preserving high availability i.e. if one of the processors in the router goes down, you have to have a way to continue processing without interruption (the customer won’t be happy with a “choppy” VoIP conversation, right?). And all this has to be achieved without ANY intervention from a human operator – the router is most likely to be in a remote location – it must JUST CONTINUE TO WORK CORRECTLY, even when bad things happen. How is this implemented? As soon as a packet arrives, it is interpreted by the receiving software. The software decodes the packet headers in order to determine the destination, kind of packet (e.g. voice vs. data), SLAs associated with the “owner” of the packet etc. It looks up the internal database of “rules” of how to process this packet and handles the packet accordingly. The software might choose to hold on to the packet safely for some period of time, if it’s a low priority packet. Ah – this sounds very much like a database problem. For each packet, you have to minimally · Look up the most efficient next “hop” towards the destination. The “most efficient” next hop can change, depending on latency, availability etc. · Look up the SLA and determine the priority of this packet (e.g. voice calls get priority over data ftp) · Look up security information associated with this data packet. It may be necessary to retrieve the context for this network packet since a network packet is a small “slice” of a session. The context for the “header” packet needs to be stored in the router, in order to make this work. · If the priority of the packet is low, then “store” the packet temporarily in the router until it is time to forward the packet to the next hop. · Update various statistics about the packet. In most cases, you have to do all this in the context of a single transaction. For example, you want to look up the forwarding address and perform the “send” in a single transaction so that the forwarding address doesn’t change while you’re sending the packet. So, how do you do all this? Berkeley DB is a proven, reliable, high performance, highly available embeddable database, designed for exactly these kinds of usage scenarios. Berkeley DB is a robust, reliable, proven solution that is currently being used in these scenarios. First and foremost, Berkeley DB (or BDB for short) is very very fast. It can process tens or hundreds of thousands of transactions per second. It can be used as a pure in-memory database, or as a disk-persistent database. BDB provides high availability – if one board in the router fails, the system can automatically failover to another board – no manual intervention required. BDB is self-administering – there’s no need for manual intervention in order to maintain a BDB application. No need to send a technician to a remote site in the middle of nowhere on a freezing winter day to perform maintenance operations. BDB is used in over 200 million deployments worldwide for the past two decades for mission-critical applications such as the one described here. You have a choice of spending valuable resources to implement similar functionality, or, you could simply embed BDB in your application and off you go! I know what I’d do – choose BDB, so I can focus on my business problem. What will you do? /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• Fusion CRM Release 7 RCDs and TOIs Now Available!

  - by Richard Lefebvre

  Fusion CRM Release 7 Release Content Documents (RCD) and Transfer of Information (TOI) presentations are now available. In addition, you can find 245 new or changed product features for Release 7 on Oracle Product Features. All the new RCDs and TOIs can be found on the Fusion Learning Center: Customer Relationship Management TOIs - Customer Center, Define Segmentation Strategy, Enterprise Contracts, Oracle Social Network, Sales, and Territory Management Business Process Model (BPM) RCDs - Customer Service, Marketing, Order Fulfillment, and Sales Financials BPM RCDs - Asset Lifecycle Management, Cash and Treasury Management, and Financial Control and Reporting Human Capital Management TOIs - Workforce Development, Compensation, Benefits, Worker Performance, Workforce Profiles, Enterprise Structures, Talent Review, Manage Transaction and Batch Processing, Delete HCM Storage Data, and Load Batch Data BPM RCDs - Compensation Management, Enterprise Information Management, Workforce Deployment, and Workforce Development Procurement TOI - Requisitions BPM RCD - Procurement Project Portfolio Management TOIs - Project Resources, Evaluate and Assign Resources, Maintain Resource Assignments, Manage Resource Demand, Manage Resource Supply, Manage Resource Utilization and Analytics, Project Management, Set Up Project Management BPM RCD - Project Management Supply Chain Management TOIs - Manage New Product Definition and Approval, Manage Product Change Orders, Product Hub, Define Item Class BPM RCDs - Materials Management and Logistics, Product Management and Supply Chain Planning Partners and customers can access the content from the following locations: Partner access: BPM RCDs and TOIs Oracle Partner Network Fusion Learning Center New Feature RCDs Oracle Product Features Customer access: TOIs My Oracle Support (Note:1528594.1) BPM RCDs My Oracle Support (Note:1559828.1) New Feature RCDs Oracle Product Features

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• SQL Server 2008: Can't connect to remote server via management studio but can telnet in fine

  - by WarpKid

  Hi, I am in the process of trying to configure SQL Server 2008 to accept remote connections. I have been through all the documentation I can find and yet when I attempt to connect through management studio I get an error stating that the server could not be found. Interestingly I can connect through telnet to the remote server via the port that sql server is listening on. In the SQL Server logs I can see the connection attempt. So SQL Server is up and running and listening on the correct port - no firewall blocking it. It would appear that by default SQL Server is listening on port 50314 by default but management studio attempts to connect on port 1433.Weird. Server Management Studio = no dice. Anyone got any ideas? Server is set to allow remote connections - TCP IP is enabled, firewall is off. Thanks UPDATE FOR TO CLEAR THINGS UP A BIT We are seeing the connection attempt when we telnet in on port 50314 in the sql server logs. When we login through management studio we see it attempting connection on port 1433. There is no sign of this connection attempt in the logs.

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• Using VLANs/subnetting to separate management from services?

  - by YouAreTheHat

  Background: I recently purchased a server and a managed switch for my home in the hopes of getting more experience and some fun toys to play with. The devices and appliances I either have or plan to have cover a broad spectrum: router, DD-WRT AP, Dell switch, OpenLDAP server, FreeRADIUS server, OpenVPN gateway, home PCs, gaming consoles, etc. I intend to segment my network with VLANs and associated subnets (e.g., VID10 is populated by devices on 192.168.10.0/24). The idea is to secure the more sensitive appliances by forcing traffic through my router/FW. Setup: After thinking and planning for some time, I have tentatively decided on 4 VLANs: one for the WAN connection, one for servers, one for home/personal devices, and one for management. In theory, the home VLAN will have limited access to the servers, and the management VLAN will be totally isolated for security. Question: Since I want to restrict access to management interfaces, but some appliances have to be accessible to other devices, is it possible/wise to have only management (SSH, HTTP, RDP) available on one VLAN/IP and only services (LDAP, DHCP, RADIUS, VPN) available on other? Is this a thing that is done? Does it gain me the security I think it does, or hurt me in some way?

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• The Internet of Things & Commerce: Part 3 -- Interview with Kristen J. Flanagan, Commerce Product Management

  - by Katrina Gosek, Director | Commerce Product Strategy-Oracle

  Internet of Things & Commerce Series: Part 3 (of 3) And now for the final installment my three part series on the Internet of Things & Commerce. Post one, “The Next 7,000 Days”, introduced the idea of the Internet of Things, followed by a second post interviewing one of our chief commerce innovation strategists, Brian Celenza.  This final post in the series is an interview with Kristen J. Flanagan, lead product manager for Oracle Commerce omnichannel strategy. She takes us through the past, present, and future of how our Commerce Solution is re-imagining the way physical and digital shopping come together. ------- QUESTION: It’s your job to stay on top of what our customers’ need to not only run their online businesses effectively, but also to make sure they have product capabilities they can innovate and grow on. What key trend has been top-of-mind for you and our customers around this collision of physical and digital shopping? Kristen: I’ll agree with Brian Celenza that hands down mobile has forced a major disruption in shopping and selling behavior. A few years ago, mobile exploded at a pace I don't think anyone was expecting. Early on, we saw our customers scrambling to establish a mobile presence---mostly through "screen scraping" technologies. As smartphones continued to advance (at lightening speed!), our customers started to investigate ways to truly tap in to their eCommerce capabilities to deliver the mobile experience. They started looking to us for a means of using the eCommerce services and capabilities to deliver a mobile experience that is tailored for mobile rather than the desktop experience on a smaller screen. In the future, I think we'll see customers starting to really understand what their shoppers need and expect from a mobile offering and how they can adapt their content and delivery of that content to meet those needs. And, mobile shopping doesn’t stop at the consumer / buyer. Because the in-store experience is compelling and has advantages that digital just can't offer, we're also starting to see the eCommerce services being leveraged for mobile for in-store sales associates. Brick-and-mortar retailers are interested in putting the omnichannel product catalog, promotions, and cart into the hands of knowledgeable associates. Retailers are now looking to connect and harness the eCommerce data in-store so that shoppers have a reason to walk-in. I think we'll be seeing a lot more customers thinking about melding the in-store and digital experiences to present a richer offering for shoppers.    QUESTION: What are some examples of what our customers are doing currently to bring these concepts to reality? Kristen: Well, without question, connecting digital and brick-and-mortar worlds is becoming tablestakes for selling experiences. If a brand has a foot in both worlds (i.e., isn’t a pureplay online retailer), they have to connect the dots because shoppers – whether consumers or B2B buyers –don't think in clearly defined channels anymore. The expectation is connectedness – for on- and offline experiences, promotions, products, and customer data. What does this mean practically for businesses selling goods on- and offline? It touches a lot of systems: inventory info on the eCommerce site, fulfillment options across channels (buy online/pickup in store), order information (representing various channels for a cohesive view of shopper order history), promotions across digital and store, etc.  A few years ago, the main link between store and digital was the smartphone. We all remember when “apps” became a thing and many of our customers were scrambling to get a native app out there. Now we're seeing more strategic thinking around the benefits of mobile web vs. native and how that ties in to the purpose and role of mobile within the digital channel. Put it more broadly, how these pieces fit together in the overall brand puzzle.  The same could be said for “showrooming.” Where it was a major concern (i.e., shoppers using stores to look at merchandise and then order online from Amazon), in recent months, it’s emerged that the inverse is now becoming a a reality as well. "Webrooming" (using digital sites to do research before making a purchase in the store) is a new behavior pure play retailers are challenged with. There are many technologies, behaviors, and information that need to tie together to offer a holistic omnichannel shopping experience. As a result, brands are looking for ways to connect the digital and in-store experiences to bridge the gaps: shared assortments across channels, assisted selling apps that arm associates with information about shoppers, shared promotions, inventory, etc. QUESTION: How has Oracle Commerce been built to help brands make the link between in-store and digital over the last few years? Kristen: Over the last seven years, the product has been in step with the changes in industry needs. Here is a brief history of the evolution: Prior to Oracle’s acquisition of ATG and Endeca, key investments were made to cross-channel functionality that we are still building on today. Commerce Service Center (v2007.1) ATG introduced the Commerce Service Center in 2007.1 and marked the first entry into what was then called “cross-channel.” The Commerce Service Center is a call-center-agent-facing application that enables agents to see shopper orders, online catalog, promotions, and pricing. It is tightly integrated with the eCommerce capabilities of the platform and commerce engine and provided a means of connecting data from the call center and online channels.  REST services framework (v9.1)  In v9.1 we introduced the REST services framework and interface in the Platform that enabled customers to use ATG web services in other applications. This framework has become the basis for our subsequent omni-channel features and functionality. Multisite Architecture (v10) With the v10 release, we introduced the Multisite Architecture, which enabled customers to manage multiple sites (and channels) within a single instance of the BCC. Customers could create site- and channel-specific catalogs, promotions, targeters, and scenarios. Endeca Page Builder (2.x) / Experience Manager (3.x) With the introduction of Endeca for Mobile (now part of the core platform, available through the reference store – see blow) on top of Page Builder (and then eventually Experience Manager), Endeca gave business users the tools to create and manage native and mobile web applications. And since the acquisition of both ATG (2011) and Endeca (2012), Oracle Commerce has leveraged the best of each leading technology’s capabilities for omnichannel commerce to continue to drive innovation for our customers. Service enablement of core Oracle Commerce capabilities (v10.1.1, 10.2, & 11) After the establishment of the REST services framework and interface, we followed up in subsequent releases with service enablement of core Oracle Commerce capabilities throughout the iOS native app and the enablement of the core Commerce Service Center features. The result is that customers can leverage these services for their integrations with other systems, as well as their omnichannel initiatives.  Mobile web reference application (v10.1) In 10.1 we introduced the shopper-facing mobile reference application that showed how to use Oracle Commerce to deliver a mobile web experience for shoppers. This included the use of Experience Manager and cartridges to drive those experiences on select pages.  Native (iOS) reference application (v10.1.1)  We came out with the 10.1.1 shopper-facing native iOS ref app that illustrated how to use the Commerce REST services to deliver an iOS app. Also included Experience Manager-driven pages.   Assisted Selling reference application (v10.2.1)  The Assisted Selling reference application is our first reference application designed for the in-store associate. This iOS app shows customers how they can use Oracle Commerce data and information to provide a high-touch, consultative sales environment as well as to put the endless aisle into hands of their associates. Shoppers can start a cart online, and in-store associates can access that cart via the application to provide more information or add products and then transact using the ATG engine. Support for Retail promotions (v11) As part of the v11 release, we worked with teams in the Oracle Retail Global Business Unit (RGBU) to assess which promotion types and capabilities are supported across our products. Those products included Oracle Commerce, Oracle Point of Service (ORPOS), and Oracle Retail Price Management (RPM). The result is that customers can now more easily support omnichannel use cases between the store and digital.  Making sure Oracle Commerce can help support the omnichannel needs of our customers is core to our product strategy. With 89% of consumers now use two or more channels to make a single purchase, ensuring that cross-channel interactions are linked is critical to a great customer experience – and to sales. As Oracle Commerce evolves, we want to make it simple for organizations to create, deliver, and scale experiences across touchpoints with our create once, deploy commerce anywhere framework. We have a flexible, services-oriented architecture that allows data, content, catalogs, cart, experiences, personalization, and merchandising to be shared across touchpoints and easily extended in to new environments like mobile, social, in-store, Call Center, and new Websites. [For the latest downloads and Oracle Commerce documentation, please visit the Oracle Technical Network.] ------ Thank you to both Brian and Kristen for their contributions and to this blog series and their continued thought leadership for Oracle Commerce. We are all looking forward to the coming years of months of new shopping behaviors and opportunities to innovate. Because – if the digital fabric of our everyday lives continues to change at the same pace – the next five years (that just under 2,000 days), will be dramatic. ---------- THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT

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• Replication of lockoutTime attribute is not urgent on AD-LDS

  - by ixe013

  I have two LDS servers on the same subnet. They replicate well. If I change an attribute, it gets replicated after 15 seconds. LDS is configured to honor password policies. When a user makes too many wrong password attemps, his account is locked and that user's lockoutTime attribute is set accordingly. But lockoutTime is not replicated as urgent. In fact, it is not replicated unless there is another change somewhere in the directory. The lockoutTime attribute will be replicated. Here is an (edited Wireshark) trace. It shows normal replication trafic No. Time Protocol Length Info 133 16:23:02 DRSUAPI 562 DsGetNCChanges request 134 16:23:02 DRSUAPI 3042 DsGetNCChanges response 152 16:23:17 DRSUAPI 562 DsGetNCChanges request 157 16:23:17 DRSUAPI 242 DsGetNCChanges response 230 16:24:57 DRSUAPI 562 DsGetNCChanges request 231 16:24:57 DRSUAPI 2930 DsGetNCChanges response 246 16:25:12 DRSUAPI 562 DsGetNCChanges request Right after that, I lock the user (with a FOR loop and ldifde). Nothing happens, until I give up and change the description attribute on the user, then about 15 seconds later I see the replication go through. 1984 16:31:05 DRSUAPI 562 DsGetNCChanges request 1985 16:31:05 DRSUAPI 2930 DsGetNCChanges response The lockoutTime and description is replicated. As stated here, if I set lockoutTime to 0, replication occurs after 15 seconds ! I have enabled replication diagnostics, but nothing shows up in the instance's logs - strange. I have enabled change notification between sites, restarted both services, but I did not see any changes. How can I make the lockoutTime replication urgent ?

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• ssh - "Connection closed by xxx.xxx.xxx.xxx" - using password

  - by Michael B

  I attempted to create an new user account that I wish to use to log in using ssh. I did this (in CentOs): /usr/sbin/adduser -d /home/testaccount -s /bin/bash user passwd testaccount This is the error I receive when trying to log in via ssh: ~/.ssh$ ssh -v [email protected] OpenSSH_5.1p1 Debian-5ubuntu1, OpenSSL 0.9.8g 19 Oct 2007 debug1: Reading configuration data /etc/ssh/ssh_config debug1: Applying options for * debug1: Connecting to xxx.xxx.xxx [xxx.xxx.xxx.xxx] port 22. debug1: Connection established. debug1: identity file /home/user/.ssh/identity type -1 debug1: identity file /home/user/.ssh/id_rsa type 1 debug1: Checking blacklist file /usr/share/ssh/blacklist.RSA-2048 debug1: Checking blacklist file /etc/ssh/blacklist.RSA-2048 debug1: identity file /home/user/.ssh/id_dsa type -1 debug1: Remote protocol version 2.0, remote software version OpenSSH_4.3 debug1: match: OpenSSH_4.3 pat OpenSSH_4* debug1: Enabling compatibility mode for protocol 2.0 debug1: Local version string SSH-2.0-OpenSSH_5.1p1 Debian-5ubuntu1 debug1: SSH2_MSG_KEXINIT sent debug1: SSH2_MSG_KEXINIT received debug1: kex: server->client aes128-cbc hmac-md5 none debug1: kex: client->server aes128-cbc hmac-md5 none debug1: SSH2_MSG_KEX_DH_GEX_REQUEST(1024<1024<8192) sent debug1: expecting SSH2_MSG_KEX_DH_GEX_GROUP debug1: SSH2_MSG_KEX_DH_GEX_INIT sent debug1: expecting SSH2_MSG_KEX_DH_GEX_REPLY debug1: Host 'xxx.xxx.xxx.xxx' is known and matches the RSA host key. debug1: Found key in /home/user/.ssh/known_hosts:8 debug1: ssh_rsa_verify: signature correct debug1: SSH2_MSG_NEWKEYS sent debug1: expecting SSH2_MSG_NEWKEYS debug1: SSH2_MSG_NEWKEYS received debug1: SSH2_MSG_SERVICE_REQUEST sent debug1: SSH2_MSG_SERVICE_ACCEPT received debug1: Authentications that can continue: publickey,gssapi-with-mic,password debug1: Next authentication method: gssapi-with-mic debug1: Unspecified GSS failure. Minor code may provide more information No credentials cache found debug1: Unspecified GSS failure. Minor code may provide more information No credentials cache found debug1: Unspecified GSS failure. Minor code may provide more information debug1: Next authentication method: publickey debug1: Offering public key: /home/user/.ssh/id_rsa debug1: Authentications that can continue: publickey,gssapi-with-mic,password debug1: Trying private key: /home/user/.ssh/identity debug1: Trying private key: /home/user/.ssh/id_dsa debug1: Next authentication method: password testaccount@xxx's password: Connection closed by xxx.xxx.xxx.xxx The "connection closed" message appeared immediately after entering the password (if I enter the wrong password it waits and then prompts for another password) I am able to log in from the same computer using other accounts that had been setup previously. When logged into the remote machine I am able to do 'su testaccount' Thanks for your time.

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• Google Chrome Browser

  - by Harish

  Hi friends. Am using Google Chrome as my default web browser. I don't have any problem with it. The only problem rise is when I enter gmail.com and login into my account. I need to go to Histories in Google chrome (ctrl + shft + del) and select "Del Cokies and Other datas" for entering into gmail again. My gmail page is workin just once. I nedd to log in. Check my mail and I have to clear the cookies in order to log in again If i fail, This is d info I get The webpage at https://mail.google.com/mail/?shva=1&ui=html&zy=l&pli=1&auth=DQAAALgAAABhdI_K9uptgb6yQfGVmnl74VZEUH7U2M7WGJn3kJnCiY0CNI5QBU3X-g6UjPENGoHKSHE9nRna_Ygu_d59mN-HG1SUzNpI_UEMJ9CwDqZAYxYLEJl8r_JA2qJNGF8H0fdKfn99Gb2YeI-lprGxCrWRT7LicyADxQvNLQ6l9xBvOccEBSJfdIrna8dOXeX06N41L0zpnLQrVG1qdulR7LxId9XwtVb6QtfhwnambqLoNiY402Y5pjGG1_gFL4dNpJA&gausr=hariss89%40gmail.com has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer. Here are some suggestions: Reload this web page later. Learn more about this problem. Wat can I do ...

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• Who is Configuration Manager?

  - by altern

  I would like to ask members of the community about the role of Configuration Manager, as you see it. I'm not asking what Configuration Management is, as long it had been asked before. What I need to know is: What tasks do you think Configuration Manager should perform (or performs) in your team? What is primary responsibility of Configuration Manager? What are secondary/auxiliary responsibilities of Configuration Manager? Does Configuration Manager need to be in charge of development processes on the project/company or he should be told what to do? What are relations between Configuration Manager, Build Manager, Release Manager, Deployment Engineer, CI Engineer roles? Aren't they all the same - Configuration Management? Maybe term Configuration Management is redundant and Technical/Team Lead should do all the related work instead? It would be really great if you could share your vision and experience.

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• Free SANS Mobility Policy Survey Webcast - October 23rd @10:00 am PST

  - by Darin Pendergraft

  Join us for a free webcast tomorrow, October 23 @ 10:00 am PST as SANS presents the findings from their mobility policy survey. -- Register here for Part 1: https://www.sans.org/webcasts/byod-security-lists-policies-mobility-policy-management-survey-95429 This is a great opportunity to see where companies are with respect to mobile access policies and overall mobile application management. This first part is entitled: BYOD Wish Lists and Policies.  Part 2 will be run on October 25th and is entitled: BYOD security practices. -- Register here for Part 2: https://www.sans.org/webcasts/byod-security-practices-2-mobility-policy-management-survey-95434

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• Securing Mobile Apps in a Bring Your Own Device World

  - by Naresh Persaud

  As more and more business users begin using their personal devices to access corporate information and resources, the number of network access requests has risen dramatically.  Access Management products and strategies that were based on an employee accessing network resources from a single desktop PC were never designed to monitor and manage an employee that is using a desktop and a laptop, a tablet, and a smartphone all from outside the corporate network, and possibly from an unsecured wireless public network. A new approach is needed to manage the types and frequency of mobile app access requests - an integrated Platform Approach to Identity and Access Management that is location and device aware, that can warn you of unusual or high risk access.  A platform that provides standard APIs so you can manage your mobile apps the same way that you manage your enterprise apps. View the slideshow below to see how the Oracle Identity Management platform can help you secure your mobile applications and data in a Bring Your Own Device World. Securing access inabyod-world-final-ext View more PowerPoint from OracleIDM

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• Building a Roadmap for an IAM Platform

  - by B Shashikumar

  Identity Management is no longer a departmental solution, it has become a strategic part of every organization's security posture. Enterprises require a forward thinking Identity Management strategy. In our previous blog post on "The Oracle Platform Approach", we discussed a recent study by Aberdeen which showed that organizations taking a platform approach can reduce cost by as much as 48% and have 35% fewer audit deficiencies. So how does an organization get started with an Identity Management (IAM) Platform? What are the components of such a platform and how can an organization continuously evolve it for better ROI and IT agility. What are some of the best practices to begin an IAM deployment? To find out the answers and to learn how ot build a comprehensive IAM roadmap, check out this presentation which discusses how Oracle can provide a quick start to your IAM program.  Platform approach-series-building a-roadmap-finalv1 View more presentations from OracleIDM

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• Enable Configurator for Return Orders

  - by ChristineS-Oracle

  With release 12.2.4 for non-referenced RMAs, Order Management will allow you to configure the model from Sales Order / Quick Sales Order windows. This is only allowable when profile  OM: Enable Configuration UI for RMA is set to Yes.  All selected options must be returnable, as well as all included items. Order Management explodes included items and creates options and option classes in a way similar to outbound orders. The application creates all selected components with same line number but different option/component number.  Additionally, the application does not allow re-configuration and/or deletion of any line if any line in the same configuration is received, fulfilled, closed, cancelled, or split. For additional information refer to the Oracle Order Management Release Notes for Release 12.2.4 (Doc ID 1906521.1).

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• Webcast on Monday, July 22 - Discover the Key to Profitable Order Fulfillment

  - by Pam Petropoulos

  When it comes to order fulfillment, organizations are challenged by the increasing complexity of global supply chains and an explosion of order and delivery channels. Attend this webcast on Monday, July 22 and hear Steve Banker, Service Director for Supply Chain Management at ARC Advisory Group, discuss how distributed order management solutions can help companies transform their fulfillment operations to gain greater supply chain visibility, improve order profitability, and increase customer service levels and satisfaction.  Hear too from Oracle executives who will showcase examples of customers successfully using Oracle Distributed Order Orchestration. Date: Monday, July 22, 2013 Time:  1:00 p.m. EST Click here to Register Download a free copy of the ARC Advisory Research Brief on Oracle’s Distributed Order Orchestration solution and discover how Boeing, the world’s leading aerospace company, is leveraging the solution to automate their proposal and order management processes and achieve an expected 30% reduction in order cycle times. 

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• How to select which account is logged in at system startup, or none?

  - by hippietrail

  I'm helping out some friends with a tiny hospitality business where one desktop computer has some files used by the business in one account "hotel" but it's mostly used by guests for browsing the web in another account "guest". It's low security, we're not worried about hacking or anything. But we don't want people accidentally moving our files or anything either. But the system always boots into the "hotel" account without asking for a password, even though the account has a password. We want it to boot into the "guest" account. I know a bit about computers generally and Linux but not much about Ubuntu and the ever-changing graphical environment the Linuxes are going through these days. We've looked through the obvious settings/preferences/options and I've done some Googling. I know this should be obvious easy stuff but I can't find it. (We're running 10.04 LTS on a generic aging Intel box.)

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• Substitute Items on Internal Sales Orders

  - by ChristineS-Oracle

  Oracle Order Management now enables you to substitute items on internal sales order lines to manage item availability.  Oracle Order Management enables you to substitute items on internal sales order lines to manage item availability. Source organizations can decide to ship a substitute item in case the original item is not available to be shipped. The application supports manual (using Related Items window) and automatic (using ATP functionality) substitutions.To substitute an item on ISO, you must ensure that the value of the Item Substitution on Internal Order system parameter is set to a value other than None. In addition, you must ensure to define substitute item relationships and automatic item substitution setup in the system. The application provides the option to not send the notifications when any change happens on the ISO related to quantity, schedule arrival date, or item. You can control these notifications using the OM: Send Notifications of Internal Order Change profile option. For additional information refer to the Oracle Order Management Release Notes for Release 12.2.4 (Doc ID 1906521.1).

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• Integrating FB connect with Foursquare into an IPhone App

  - by Icky

  Hello. Does anyone know, whether/how it is possible to link your FB account to your Foursquare account within an own IPhone App? This is the functionality implemented by a lot of sites for their Web services.

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• Force10 S4810 "Overlapping route for management interface"

  - by Erik Reynolds

  We just got in a pair of Force10 S4810s and are getting tripped up on what should be a very basic configuration step. The S4810 has a gigabit copper management port (though ultimately we'd like to not use that and just trunk in a management vlan). We followed the configuration commands verbatim from a rapid config guide and keep getting a weird error. "Overlapping route for Management Interface." http://i.imgur.com/ojaTQ.png Current running config per request: http://pastebin.com/995v4RSG Any thoughts? I'm pretty baffled. (FWIW: I'm not at all a networking person -- though I'm quickly learning!) Thanks for your help!

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• Having IIS remote management problem with my vista machine managing Server 2008 IIS 7.5

  - by Breadtruck

  I am trying to use IIS 7 Remote Management installed on Vista Ultimate SP1. Connection is to IIS 7.5 on Windows Server 2008 Webserver R2. Tried on both full & core install. When I connect up, the console wants to download and install new features. Microsoft.Web.Management.IisClient 7.5.0.0 Microsoft.Web.Management.AspnetClient 7.5.0.0 I check the boxes and click OK and it downloads them and asks if I want to install them, but after I click run it just quits. I tried just choosing one or the other, same thing. I ran IIS Remote tool as administrator. These features installed correctly on my XP machine. Any ideas? UPDATE : If I had any Rep I would offer like 500 rep to get this fixed!

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• Incident Management-Monitoring Ideas

  - by sprsr

  Hello all, What we are tring to do at our company (banking industry) is to apply some ITIL (Information Technology Infrastructure Library) principles and I need some ideas to develop our incident management system of our company. For those who have experienced with incident management, what are the things that helps you most ? What are the things that you can't live without while managing the incidents. Do you have some good screenshots of such a monitoring software ? Since we choosed to develop our own system instead of buying a big system, there are lots of things we may miss, and we are brainstorming here. I need some key points that most crucial in incident management and monitoring. Thanks.

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• SQL Management Studio is painfully slow on 32-bit Windows 7

  - by Sergei

  I've been having issues running anything in SQL Management Studio on Win 7. Basically, doing anything through the Management Studio interfaces completely freezes it up for a few minutes. Running a query is nearly impossible because it takes nearly 2 minutes just for the IDE to parse it and another minute to run it when the query itself completes instantaneously outside of the IDE. I'm not even going to go into the query designer. Anything with heavy user interaction such as editing a row in the result set where i have to click a cell freezes up the front-end. I tried reinstalling to no avail. Also tried running in compatibility mode without any difference whatsoever. Anybody had a similar experience? I'm running SQL Management Studio 2008 version 10.0.2531.0 on 32-bit Windows 7. Connecting to a remote SQL Server instance (2008 R2). Thanks.

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• SCCM for mobile device management returns 404 on /devicemgmt/server.resource

  - by Dan

  We have a new Windows Server 2008 R2 machine onto which we have installed SCCM SP2 followed by the R2 package. We have enabled a mobile device management point and enabled distribution points to support mobile devices as per http://technet.microsoft.com/en-us/library/bb680634.aspx We have also installed the Mobile Device Management Client on to a Windows Mobile 6.1 device. The client on the device fails to connect to the server. Our investigation so far has led us to the URL /devicemgmt/server.resource. However, looking in IIS on the server shows no such URL (in fact nothing apart from the aspnet_client directory) and visiting the URL with a browser returns 404. WebDav is enabled on the Default Web Site in IIS. BITS is installed on the server. Can anyone confirm whether enabling mobile device management will add visible directories to IIS and if so why it might be failing in our case?

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