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• How to be successfull at BDD Specifications Workshops?

  - by sigo

  Today we tried to introduce BDD in our software development process by having a specification workshop. For this workshop we had 2 developers, 1 tester and 1 business analyst. The workshop lasted 1h30 and by the end of it we managed to figure out some BDD scenarios for our new feature. We tried to focus on finding the scenarios that we could miss, and the difficult ones. At the end of the workshop some people were actually unhappy with the workshop. One developer felt he wasted his time as he was used to be given out the scenarios directly by the business analyst and review them with her. The business analyst didn't feel confident with our scenario coverage (Had a feeling that we could have missed out other important stuff) but more importantly felt that this workshop was also a waste of time as she could have figured out all these scenarios by herself and in a shorter period of time. So my question is how that kind of workshop can actually work. In the theory, given you have a new feature to develop, you put the tree 'amigos' (dev/tester/ba) in the same room so that they can collaborate together on writing the differents requirements for the new feature using examples. I can see all the benefits from that. Specially in term of knowledge sharing and common product/end goal/done vision. But in practice, we still think it is more cost effective to first have a BA to work on his own on the examples and only then to have the scenarios to be reviewed/reworked by the 3 'amigos'. By having the BA to work on his own, we actually feel more confident that we are less going to miss out stuff + we still get to review the scenarios afterward to double check. We don't think than simple brainstorming/deliberate discovery is actually enought to seriously cover all the requirement for a feature. The business analyst is actually the best person for that kind of stuff. The thing we just do is to review what she wrote and see if then we have a common understanding (which could then lead to rewrite some of her scenarios or add new ones she could have missed). This workshop lasted 1h30, and by the end of it, we didn't feel confident enought about wha we did...sure we could have spent more time on it but honestly most people get exhausted after 1h30 of brainstorming. So how can you get that to work effectively in practice ?

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• What is hiberfil.sys and How Do I Delete It?

  - by The Geek

  You’re no doubt reading this article because there’s a gigantic hiberfil.sys file sitting in the root of your drive, and you want to get rid of it to free up some space… but you can’t! Luckily, you actually can delete it, and today we’ll show you how. The more memory you have in your PC, the bigger the file will be. So What is hiberfil.sys Anyway? Windows has two power management modes that you can choose from: one is Sleep Mode, which keeps the PC running in a low power state so you can almost instantly get back to what you were working on. The other is Hibernate mode, which completely writes the memory out to the hard drive, and then powers the PC down entirely, so you can even take the battery out, put it back in, start back up, and be right back where you were. Hibernate mode uses the hiberfil.sys file to store the the current state (memory) of the PC, and since it’s managed by Windows, you can’t delete the file. So if you never use it, and want to disable Hibernate mode, keep reading. Personally I stick with Sleep Mode the vast majority of the time, but I do use Hibernate quite often. Disable Hibernate (and Delete hiberfil.sys) in Windows 7 or Vista You’ll need to open an administrator mode command prompt by right-clicking on the command prompt in the start menu, and then choosing Run as Administrator. Once you’re there, type in the following command: powercfg -h off You should immediately notice that the Hibernate option is gone from the Shut down menu. You’ll also notice that the file is magically gone! For more about dealing with Hibernate like setting how long it takes to head into Hibernate mode, you can check out our article on How to Manage Hibernate Mode in Windows 7. Disabling Hibernate Mode in Windows XP It’s a lot easier in Windows XP to get rid of Hibernate mode… in fact, we’ve already covered it before, but we’ll cover it again. Just head into Control Panel –> Power Options, and then find the Hibernate tab. Uncheck the box, reboot your PC, and then you can delete the hiberfil.sys file. Similar Articles Productive Geek Tips How to Delete a System File in Windows 7 or VistaDisable Delete Confirmation Dialog in Windows 7 or VistaClear IE7 Browsing History From the Command LineHide, Delete, or Destroy the Recycle Bin Icon in Windows 7 or VistaClear the Auto-Complete Email Address Cache in Outlook TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Whoa ! Use Printflush to Solve Printing Problems Icelandic Volcano Webcams Open Multiple Links At One Go NachoFoto Searches Images in Real-time Office 2010 Product Guides

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• Building Enterprise Smartphone App &ndash; Part 3: Key Concerns

  - by Tim Murphy

  This is part 3 in a series of posts based on a talk I gave recently at the Chicago Information Technology Architects Group.  Feel free to leave feedback. Keys Concerns Of Smartphones In The Enterprise These are the factors that you need to be aware of and address in order to build successful enterprise smartphone applications.  Most of them have nothing to do with the application itself as you will see here. Managing Devices Managing devices is a factor that is going to effect how much your company will have to spend outside of developing the applications.  How will you track the devices within the corporation?  How often will you have to replace phones and as a consequence have to upgrade your applications to support new phones?  The devices can represent a significant investment of capital.  If these questions are not addressed you will find a number of hidden costs throughout the life of your solution. Purchase or BYOD We have seen the trend of Bring Your Own Device (BYOD) lately within the enterprise.  How many meetings have you been in where someone is on their personal iPad, iPhone, Android phone or Windows Phone?  The issue is if you can afford to support everyone's choice in device? That is a lot to take on even if you only support the current release of each platform. Do you go with the most popular device or do you pick a platform that best matches your current ecosystem and distribute company owned devices?  There is no easy answer here, but you should be able give some dollar value to both hardware and development costs related to platform coverage. Asset Tracking/Insurance Smartphones are devices that are easier to lose or have stolen than laptops and desktops. Not only do you have your normal asset management concerns but also assignment of financial responsibility. You also will need to insure them against damage and theft and add legal documents that spell out the responsibilities of the employees that use these devices. Personal vs. Corporate Data What happens when you terminate an employee?  How do you recover the device?  What happens when they have put personal data on the device?  These are all situation that can cause possible loss of corporate intellectual property or legal repercussions of reclaiming a device with personal data on it.  Policies need to be put in place that protect the company from being exposed to type of loss.  This can mean significant legal and procedural cost that you need to consider. Coming Up In the last installment of this series I will cover application development considerations. del.icio.us Tags: Smartphones,Enterprise Smartphone Apps,Architecture

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• how did Google Analytics kill my site?

  - by user1813359

  Yesterday I created a google analytics profile for one of my sites and included the JS block in the layout template. What happened next was very strange. Within about 2 minutes, the site had become unreachable. I had been checking the AWStats page for the site when I thought to set up GA. After that had been done, I clicked on the link for 404 stats, which opens in a new tab. It churned for a long while and then showed a nearly blank page, similar to that when Firefox chokes on a badly-formatted XML page, except there was no error msg. But i was logged into the server and could see that that page has a 401 Transitional DTD. Strange! I tried viewing source but it just churned endlessly. I then tried "inspect element" and was able to see an error msg having to do with some internal Firefox lib. Unfortunately, i neglected to copy that. :-( All further attempts to load anything on the site would time out. Firebug's Net panel showed no request being made. Chrome would time out. So, I deleted the GA profile, removed the JS block, and cleared the server cache. No joy. I then removed all google cookies and disabled JS. Still nothing. No luck in any other browser. And now my client couldn't access the site. Terrific. I was able use wget while logged into another server. The retrieved page was fine, and did not contain the GA JS block. However, the two servers are on the same network. (Perhaps a clue.) The server itself was fine. Ping, traceroute looked great. I could SSH in. I tailed the access log and tried a browser request. Nothing. But i forgot to quit and a minute or so later I saw a request from someone else being logged. Later, I could see that requests had been served all day to some people. Now, 24 hours later, the site works once again, but is still unreachable by the client (who is in another city). So, does anyone have some insight into what's going on? Does this have something to do with google's CDN? I don't know very much about how GA works but what I'm seeing reminds me of DNS propagation issues. And why the initial XML error? And why the heck was the site just plain unreachable? What did google do to my site?! Sorry for the length but I wanted to cover everything.

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• Strangling the life out of Software Testing

  - by MarkPearl

  I recently did a course at the local university on Software Engineering. At the beginning of the course I looked over the outline of the subject and there seemed to be some really good content. It covered traditional & agile project methodologies, some general communication and modelling chapters and finished off with testing. I was particularly excited to see the section on testing as this was something I learnt on my own and see great value in. The course has now just ended and I am very disappointed. I now know one of the reasons why so few people i.e. in my region do Test Driven Development, or perform even basic testing methodologies. The topic was to academic! Yes, you might be able to list 4 different types of black box test approaches vs. white box test approaches and describe the characteristics of Smoke Tests, but never during course did we see an example of an actual test or how it might be implemented! In fact, if I did not have personal experience of applying testing in actual projects, I wouldn’t even know what a unit test looked like. Now, what worries me is the following… It took us 6 months to cover the course material, other students more than likely came out of that course with little appreciation of the subject – in fact they now have a very complex view of what a test is – so complex that I think most of them will never attempt it again on their own. Secondly, imagine studying to be a dentist without ever actually seeing a tooth? Yes, you might be able to describe a tooth, and know what it is made out of – but nobody would want a dentist who has never seen a tooth to operate on them. Yet somehow we expect people studying software engineering to do the same? This is not right. Now, before I finish my rant let me say that I know this is not the same everywhere in the world, and that there needs to be a balance on practical implementation and academic understanding – I am just disappointed that this does not seem to be happening at the institution that I am currently studying at ;-( Please, if you happen to be a lecturer or teacher reading this post – a combination of theory and practical's goes a long way. We need to up the quality of software being produced and that starts at learner level!

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• How to make my SanDisk Cruzer Blade 4GB disk back to normal?

  - by Jack

  Currently, my SanDisk Cruzer Blade 4GB have become a 64MB Firebird RAW flash drive (thumb drive). I don't know why it become like this but when I plug it into a PC, it suddenly transform itself to become a 64MB flash drive. (From 4 GB to 64 MB, that is a huge change!) I read the following articles: http://forums.sandisk.com/t5/All-SanDisk-USB-Flash-Drives/Cruzer-Blade-will-not-format/td-p/214932 http://forums.whirlpool.net.au/archive/1691847 http://forum.hddguru.com/sandiskfirebird-64mb-t23539.html and notice that their solutions does not work at all. Some of their solution is as follows: Using the HP USB Disk Storage Format Tool (http://files.extremeoverclocking.com/file.php?f=1970), which did not work for me as it could not format. Using the h2testw to see if it is genuine, which did not work for me because it is a RAW partition. Return to the vendor, which I doubt since the product only have 1 year warranty and it has expired. I also notice that the flash drive is very fragile as after a few use, the flash drive have become something like the following: (The upper cover of the USB connector was broken or torn) So, wondering if someone have any good solution to fix it back so that at least I can retrieve my data on the fragile thumb drive.

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• Office365 SPF record has too many lookups

  - by Sammitch

  For some utterly ridiculous administrative reasons we've got a split domain with one mailbox on Office365 which requires us to add include:outlook.com to our SPF record. The problem with this is that that rule alone requires nine DNS lookups of the maximum of 10. Seriously, it's horrible. Just look at it: v=spf1 include:spf-a.outlook.com include:spf-b.outlook.com ip4:157.55.9.128/25 include:spfa.bigfish.com include:spfb.bigfish.com include:spfc.bigfish.com include:spf-a.hotmail.com include:_spf-ssg-b.microsoft.com include:_spf-ssg-c.microsoft.com ~all Given that we have our own large-ish mail system we need to have rules for a, mx, include:_spf1.mydomain.com, and include:_spf2.mydomain.com which puts us at 13 DNS lookups which causes PERMERRORs with strict SPF validators, and completely unreliable/unpredictable validation with non-strict/badly implemented validators. Is it possible to somehow eliminate 3 of those include: rules from the bloated outlook.com record, but still cover the servers used by O365? Edit: Commentors have mentioned that we should simply use the shorter spf.protection.outlook.com record. While that is news to me, and it is shorter, it's only one record shorter: spf.protection.outlook.com include:spf-a.outlook.com include:spf-b.outlook.com include:spf-c.outlook.com include:spf.messaging.microsoft.com include:spfa.frontbridge.com include:spfb.frontbridge.com include:spfc.frontbridge.com Edit² I suppose we can technically pare this down to: v=spf1 a mx include:_spf1.mydomain.com include:_spf2.mydomain.com include:spf-a.outlook.com include:spf-b.outlook.com include:spf-c.outlook.com include:spfa.frontbridge.com include:spfb.frontbridge.com include:spfc.frontbridge.com ~all but the potential issues I see with this are: We need to keep abreast of any changes to the parent spf.protection.outlook.com and spf.messaging.microsoft.com records. If anything is changed or [god forbid] added we would have to manually update ours to reflect that. With our actual domain name the record's length is 260 chars, which would require 2 strings for the TXT record, and I honestly don't trust that all of the DNS clients and SPF resolvers out there will properly accept a TXT record longer than 255 bytes.

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• Event ID: 861 - The Windows Firewall has detected an application listening for incoming traffic

  - by Chris Marisic

  Firstly, my machines aren't compromised any person suggesting such will be DV'd. The security logs on some of my networks client machines (all Windows Xp Sp3) get filled with these useless error messages. Security Failure Audit Detailed Tracking Event ID: 861 User: NT AUTHORITY\NETWORK SERVICE The Windows Firewall has detected an application listening for incoming traffic. Name: - Path: C:\WINDOWS\system32\svchost.exe Process identifier: 976 User account: NETWORK SERVICE User domain: NT AUTHORITY Service: Yes RPC server: No IP version: IPv4 IP protocol: UDP Port number: 55035 Allowed: No User notified: No It's always on various random ports of UDP so setting up a port exception isn't really an option. It's always from svchost or lsass both of which are running services from DLLs. One of the most offending processes seems to the be DnsCache. I have in my global policy under AT < Network < Network Connection < Widnows Firewall < Domain Profile (I haven't changed any standard profile options do both need configured? To allow remote administration and desktop exceptions and have a custom program exception list that has %SystemRoot%\system32\svchost.exe:*:enabled:svchost (Windows won't allow you to add this exception on a local machine but it let me have it on here in the global policy it just doesn't seem to do anything) %SystemRoot%\system32\lsass.exe:*enabled:lsass (I think this one ended all of my LSASS messages) %SystemRoot%\system32\dnsrslvr.dll:*:enabled:dnscache (I tried adding the dll itself to the exception list, this didn't seem to do anything) Is there really any other options left other than disabling the Windows Firewall entirely, disabling auditing entirely or just changing the event viewer to just auto overwrite when needed? I'd much rather fix the problem and get rid of these entries ever being created instead of just trying to cover up the problem.

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• Windows Server 2008 / SQL 2008 Licensing for Authenticated Web Application

  - by MikeM

  Hello, I'm trying to crunch some numbers to see what the software costs involved are for hosting an application we are developing. Users will not be anonymous - they will need to log in. SQL Server 2008: SQL Server licensing is easy - it will be licensed per-processor. No real fuss there. The cost of CALs would be much higher for the number of users as compared to the processor licenses. Windows Server 2008: This is where it gets trickier. We need to license the OS for both the web servers (there will be a couple) plus the database servers (also a couple). The Web Servers could run on the Web Edition without a need for CALs, but if you continue reading, you will see that may not matter much because I will likely have user CALs for each user anyway. We can't use the "External Connector" for any of the Windows licenses, because that doesn't cover customers who are paying to access a hosted application. We can't use the Web Edition for the SQL Servers because that license only allows database running on Web Edition to host data for the local web application (i.e. other web servers can't connect to it). So that leaves us with the "full" editions of Windows Server for the database server OS. I find this a little rediculous, and I feel as though I must be missing something, but it looks to me like I will actually need to buy a CAL for every user who signs up to use our service. I feel like I'm missing something because that means that for every user, I have to shell out $40 for a CAL. That could be one or two years' worth of revenue from each user for an inexpensive service! Is there any way to serve a web application to authenticated users without paying for individual Windows Server CALs, if the web servers and SQL servers are seperate boxes?

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• Home Networking Questions

  - by Eddie Parker

  Hello: I'm looking to wire my home with CAT-X (where X is probably going to be CAT-6, unless someone can convince me differently. ;) ). I'm seeking advice on what equipment I'll need for the job, and any things I should watch out for. It's a two story half-duplex I'll be wiring, roughly about 1800 sq ft. Here's what I believe I need so far: Bulk CAT-6 Ethernet cabling CM Rated Gigabit switch(es?) Patch panel Equipment for cutting, terminating wire, fishing through walls, etc Wall outlet covers, etc. Questions I have: Does it matter the MHz rating on the Ethernet cable? If so, why? I have two gigabit switches currently, an 8-port and a 5-port. Should I buy one massive switch to cover all the connections I need, or should I just chain the two together and buy a switch for however many other connections I need? Do I really need a patch panel? I understand it keeps the cables looking cleaner than coming out of a hole in the wall, but is there some other product I can use, perhaps combining a switch with a patch panel or some such? Ideally I'll have all this running out of a relatively small closet, so the less components (or smaller) the better. Any advice, links, or suggested product to use/avoid would be appreciated!

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• Self-hosting vs. Budget hosting - What are the economics?

  - by cdonner

  My current hosting provider (shared Linux, unlimited domains, < $10 per month, with about 20 sites) has been giving me a lot of grief lately. I am contemplating to just ditch them and repurpose the old Sun V20z that is sitting in my basement rack, and move the hosting in-house, literally. My math goes as follows: my company pays up to $80 a months for my home internet service, which would cover the upgrade from currently Fios to Comcast business internet with 5 static IPs. So this comes free. running the server will cost me about $180/year at the current rate of approx. $.2/kWh my time is free So, it seems that the my net cost of doing this would be about $80 anually, plus the work that goes into setup and maintenance. I will have to get email hosting somewhere, which I do not want to do myself. On the other side of the balance sheet, I'd likely get better uptime than my provider based on recent stats, will not get suspended and don't have to spend hours with customer support. Overall, I am not convinced. Has anybody actually done that? What was your experience, and did it pay off?

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• AsteriskNow Migration / Shared Extension Space

  - by Aaron C. de Bruyn

  I am testing the possibility of migrating from an old Avaya phone system to AsteriskNow. The migration would cover several hundred phones--but spread out over several years. (Management wants to move buildings to the new phone system one by one as cables get cut or time permits.) Two other directive is that extensions must not change and they want a GUI that other admins (non-Linux geeks) can manage. They currently use 9XXX for all extensions. We linked the Avaya and Asterisk box via PRI card and they both are communicating. From the Avaya side, if we move (for example) extension 9001 to Asterisk, we forward the call over the PRI to the AsteriskNow box and the SIP phone rings. In AsteriskNow we have an outgoing rule '_9XXX' that routes all 4-digit extensions starting with 9 back to Avaya. Here's the trouble. Dialing 9001 (the extension moved over to AsteriskNow) causes the call to be routed out the PRI to the Avaya box, then the Avaya box routes the call back to Asterisk, and Asterisk routes it to the SIP phone. As we get more and more users switched over, it will use up more and more channels over the PRI card. Is there a way I can ask Asterisk to check it's local extensions first--then forward off to the Avaya system if it starts with '_9XXX'? (I know how I can do it when editing the raw config files, I'm just looking for a way to do it in the GUI so other admins can manage it if necessary.) As a last-ditch plan, I know I can specifically add '_9001' as an outgoing call rule and sent it directly to extension 9001--but I'd really hate to do that for several hundred phones

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• Embed album art in OGG through command line in linux

  - by teratomata

  I want to convert my music from flac to ogg, and currently oggenc does that perfectly except for album art. Metaflac can output album art, however there seems to be no command line tool to embed album art into ogg. MP3Tag and EasyTag are able to do it, and there is a specification for it here which calls for the image to be base64 encoded. However so far I have been unsuccessful in being able to take an image file, converting it to base64 and embedding it into an ogg file. If I take a base64 encoded image from an ogg file that already has the image embedded, I can easily embed it into another image using vorbiscomment: vorbiscomment -l withimage.ogg > textfile vorbiscomment -c textfile noimage.ogg My problem is taking something like a jpeg and converting it to base64. Currently I have: base64 --wrap=0 ./image.jpg Which gives me the image file converted to base64, using vorbiscomment and following the tagging rules, I can embed that into an ogg file like so: echo "METADATA_BLOCK_PICTURE=$(base64 --wrap=0 ./image.jpg)" > ./folder.txt vorbiscomment -c textfile noimage.ogg However this gives me an ogg whose image does not work properly. I noticed when comparing the base64 strings that all properly embedding pictures have a header line but all the base64 strings I generate are lacking this header. Further analysis of the header: od -c header.txt 0000000 \0 \0 \0 003 \0 \0 \0 \n i m a g e / j p 0000020 e g \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 \0 0000040 \0 \0 \0 \0 \0 \0 \0 \0 035 332 0000052 Which follows the spec given above. Notice 003 corresponds to front cover and image/jpeg is the mime type. So finally, my question is, how can I base64 encode a file and generate this header along with it for embedding into an ogg file?

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• Using VLANs/subnetting to separate management from services?

  - by YouAreTheHat

  Background: I recently purchased a server and a managed switch for my home in the hopes of getting more experience and some fun toys to play with. The devices and appliances I either have or plan to have cover a broad spectrum: router, DD-WRT AP, Dell switch, OpenLDAP server, FreeRADIUS server, OpenVPN gateway, home PCs, gaming consoles, etc. I intend to segment my network with VLANs and associated subnets (e.g., VID10 is populated by devices on 192.168.10.0/24). The idea is to secure the more sensitive appliances by forcing traffic through my router/FW. Setup: After thinking and planning for some time, I have tentatively decided on 4 VLANs: one for the WAN connection, one for servers, one for home/personal devices, and one for management. In theory, the home VLAN will have limited access to the servers, and the management VLAN will be totally isolated for security. Question: Since I want to restrict access to management interfaces, but some appliances have to be accessible to other devices, is it possible/wise to have only management (SSH, HTTP, RDP) available on one VLAN/IP and only services (LDAP, DHCP, RADIUS, VPN) available on other? Is this a thing that is done? Does it gain me the security I think it does, or hurt me in some way?

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• Distributing a custom command line tool to enterprise servers

  - by Jeremy Baker

  I've been tasked with building a command line tool that we will be providing to our enterprise customers so that they can use the API to upload data to our platform. The API works with standard cURL requests, so I can do most of the basic functionality with simple bash scripting, although I would like to provide something that is solid and really makes it easy for them to use and I don't know what I don't know. It's been a good 8 years since I've really done any serious sysadmin work. Most of the good tools I use these days are written in Ruby or Python and have a standard distribution process (Gems, for example). However, I know rhel and other platforms have their own package managers. Finally, the question: In today's day and age, what language / distribution method should I consider in order to cover the widest range of platforms without having to build completely different versions for each platform? I'd also love any general feedback you have about building similar projects, or links to projects that you think do a good job of this now and have open source code that I could read. Thanks in advance!

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• What can I do to lower bandwidth cost on a bandwidth heavy site?

  - by acidzombie24

  The easiest answer is CDN but I'd like to ask. A friend of mine has a server that is used for mirror downloads. He says he is doing about 10TB of bandwidth a month which shocked me (I wonder if he is lying). I seen his site and he has no ads. I suspect he might close his website once he gets the bill. Anyways I was wondering since his CPU/RAM is not being used and his HD usage is around 15gb what he can do to lower cost if he continues this site. I said put up ads but I don't know if ads would cover it I found one CDN which offers $0.070 / GB. 10240gb (10TB) * .07 = $717 a month. That seems a little steep but he is using lots of traffic due to it being a mirror site. Also using a CDN doesnt make sense as he doesn't need multiple servers hosting the files in different areas (which is one reason he isn't using that now). He just needs a big upload pipe Is there something he can do? At the moment he is paying $200 a month on a dedicated server and he is using WAY more bandwidth then he should be using. Side question: Can gz-ing files large already compressed files help? like on (zip, rars, etc)

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• Centralized Windows/Mac Patch Management that is easy to use

  - by BiggsTRC

  I'm looking for advice on what patch management solutions you would recommend based upon your experience. I'm also looking for which ones you would not recommend based upon your experience. We have a mixed network of Windows and Mac clients. Our central servers are all Windows servers, although I have considered putting in a Mac server to better handle our Mac clients. The issue we are facing currently is that we need to maintain the patches on all of our third-party applications. Right now we use WSUS, which handles with patching of Windows and some Microsoft products but that is about it. I need something to cover the other applications, specifically things like Adobe products (Reader, Flash, Dreamweaver, etc.) Our network isn't that big (maybe 200 clients) and I don't have a person to dedicate just to patching and maintaining a patch management solution. Thus very large and complicated solutions like System Center are most likely out. I have recently been looking at Dell's Kace K1000 solution (http://www.kace.com/products/systems-management-appliance/). It seems simple and it provides a lot of tools in one package that I would like/need as well. I like the fact that it is self-contained in an appliance and that it is designed for solutions like mine. However, I'm not sure if this is the best solution. I've also looked some at Shavlik's Netchk solution (http://www.shavlik.com/netchk-protect.aspx) but I don't need an anti-virus product. However, it looks like they might have a very good patch database. My question is this: What are your thoughts on these to products? Are there better products out there? Are there issues that I'm not considering? I want something that is very good at patching a broad range of products, that is simple to use, that takes a minimal amount of management (like WSUS), and that (hopefully) works with Mac and Windows.

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• HP LaserJet 2550 has a carousel motor error

  - by Arlen Beiler

  I have a LaserJet 2550, and it's worked pretty good for a long time (except for some slowness a while back, spooling I think), but just recently it suddenly quit working. We moved this summer, but left it at our other place, and just recently when my Dad went over there to try to print something out, it didn't work. When you turn it on, you hear the fan give a false start (basically a quick pulse), and the carousel goes through its usual thing. Then it starts up in earnest like it's getting ready to print something. All of a sudden it just stops. Everything stops, and the three lower lights are steady. When I push the Go button, the Go light (bottom of the 3) turns off, but the other two stay on. I looked it up on the HP website and it says it is a carousel motor problem. I called HP, but they said it is out of warranty. I've opened the cover and held the switch with a screw driver so I could watch it, and it goes through its thing like I described (doesn't seem to make a difference whether the imaging drum is in or not), then when it stops it kind of seems to jump back a little bit (the carousel). I hope this all makes sense (I know you like details), and hopefully you also know what to do to fix it. Thanks.

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• OSX: Mimic Ubuntu IP Masquerading via iptables with ipfw

  - by Dogbert

  Good day, I am attempting to replicate a setup I have between a router and an Ubuntu PC, and have the same setup working on my MacBook (10.6, Snow Leopard). First, I have a router that has a USB port. When I plug it into my Ubuntu PC, it creates an RNDIS connection, allowing me to connect to the router over the USB cable via an IP connection. When I plug it into my computer via USB, it gets assigned an IP address of 172.16.84.1, and a new adapter appears when I type ifconfig. I can then SSH into the device via ssh [email protected]. When I log in to the device, I flush the routes, then create the default route: admin@localhost> route -f admin@localhost> route add default 172.16.84.2 Now, in my Ubuntu machine, I use iptables to enable IP masquerading: root@Valhalla> sudo iptables -t nat -A POSTROUTING -s 172.16.84.2 -j MASQUERADE Once this is all done, the router has internet access over the USB connection to my PC. I am trying to replicate this exact setup on my MacBook now (Snow Leopard), but iptables does not exist for OSX, not even a Macports version exists. I have scoured through other questions on StackOverflow that cover the usage of the ipfw command, which apparently works as a drop-in replacement for iptables. However, the syntax is significantly different, and I'm pretty much lost. Does anyone with some experience with ipfw have some suggestions on how I could accomplish this and create a NAT connection via IP masquerading like I could with my Ubuntu PC? Thank you for your assistance.

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• sendmail relay status

  - by Andy

  Hello all, I have a RHEL3 server with sendmail configured to relay mail to: # "Smart" relay host (may be null) DSmailrelay This relay server is an exchange server not administered by me. A few days ago its IP address was changed without my knowledge so I've updated the correct ip in /etc/hosts for the mail relay entry. Unfortunately no mail is currently going through and maillog reports: Oct 26 14:32:39 fsimag sendmail[12580]: n9Q3VxPA012580: from=root, size=3685, class=0, nrcpts=1, msgid=<~R.*.2009102614315955@*>, relay=root@localhost Oct 26 14:32:39 fsimag sendmail[12580]: n9Q3VxPA012580: to=wodwest@*.net, delay=00:00:40, mailer=esmtp, pri=33685, dsn=4.4.3, stat=queued Oct 26 14:36:09 fsimag sendmail[13670]: n9Q3ZTcf013670: from=root, size=5831, class=0, nrcpts=1, msgid=<~R.medicus.2009102614352914@*>, relay=root@localhost Oct 26 14:36:09 fsimag sendmail[13670]: n9Q3ZTcf013670: to=tsgastro@(.net, delay=00:00:40, mailer=esmtp, pri=35831, dsn=4.4.3, stat=queued Oct 26 14:36:50 fsimag sendmail[13882]: n9Q3aAxj013882: from=root, size=5830, class=0, nrcpts=1, msgid=<~C.medicus.2009102614361009@*>, relay=root@localhost Oct 26 14:36:50 fsimag sendmail[13882]: n9Q3aAxj013882: to=elmwood@*.net, delay=00:00:40, mailer=esmtp, pri=35830, dsn=4.4.3, stat=queued (With domains obscured) The mailq command shows nothing, and I've also tried connecting to this new mail server via telnet and manually sending and reports as being queued but not sent. The administrator of this machine has put it back to me saying he sees no problems, and I just want to cover everything before passing it back to him. Is there any other tests/logs/reasons for sendmail to only report it as "stat=queued" ? I've looked in previous logs and the relay is set to root@localhost in those but none were ever set to queued. Thanks for any help, Andy

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• How to compress .pdfs in word 2007?

  - by chobo2

  Hi I am trying to send my cover letter and resume away but apparently it is too big to send through craigs list(my computer says the total size is 500kb) as it has a 600kb limit(so small should be at least a meg). Hi there. You recently tried to email Some job Email, an anonymous craigslist address. However, your message was too big to be sent through our system. Craigslist has a 600KB limit on the messages we'll send. Please reduce the size of your mail and try again. Thanks for using craigslist. So when I convert my word 2007(.docx) files to pdf they become huge. Like they got from 32kb to 320kb. So is there a way I can either get around craigslist limits or compress my pdfs a bit to make it happy. I don't want to send zips and stuff since the person who gets it might not even know what to do. I rather not send .docx since not sure if will have office 2007 or the compatibility view installed and I rather just send it as pdf(as some place require it anyways to be in pdfs). Thanks

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• Windows 7 home backup solution, with offsite provision

  - by Richard E

  I am looking for a home backup solution for my single Windows 7 (Home Premium) PC. I have about 500GB of data to backup. I would like to spend less than GBP 300 on the solution. I don't see the need to backup the whole PC, rather specific folder branches (iTunes, photos, documents, Outlook files, user folders such as desktop, favorites etc). I would like a solution that enables me to maintain backups in two separate physical locations (e.g. home and work). To facilitate this I am imagining a storage unit with slots for two removable drives, along with three separate drives. At any one time two of the drives will be being backed up to in the storage unit. The third will be located at my work. Periodically I will take one of the drives into work and leave it there, then bring the drive that was there back home, and plug it into the storage unit. It will then be backed up along with the other drive that was left in the storage unit. This approach should cover scenarios such as virus attack and fire or theft from one location. Thoughts and comments on the sanity of this approach please...

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• Windows 7 home backup solution, with offsite provision

  - by Richard E

  I am looking for a home backup solution for my single Windows 7 (Home Premium) PC. I have about 500GB of data to backup. I would like to spend less than GBP 300 on the solution. I don't see the need to backup the whole PC, rather specific folder branches (iTunes, photos, documents, Outlook files, user folders such as desktop, favorites etc). I would like a solution that enables me to maintain backups in two separate physical locations (e.g. home and work). To facilitate this I am imagining a storage unit with slots for two removable drives, along with three separate drives. At any one time two of the drives will be being backed up to in the storage unit. The third will be located at my work. Periodically I will take one of the drives into work and leave it there, then bring the drive that was there back home, and plug it into the storage unit. It will then be backed up along with the other drive that was left in the storage unit. This approach should cover scenarios such as virus attack and fire or theft from one location. Thoughts and comments on the sanity of this approach please...

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• Hard drive not correctly recognized on a new Windows 7 installation, but works correctly on Windows XP

  - by david

  I'm having problems configuring a hard disk in a brand new, clean Windows 7 installation. System specs: Hard disk: WD VelociRaptor WD6000HLHX (600 GB, 10000 RPM) Motherboard: Gigabyte Z77X-UD3H BIOS SATA mode set to AHCI (not RAID), with disk connected to SATA0 (6 Gb/s port). Windows 7 Enterprise SP1 64-bit The disk is recognized by the BIOS and is correctly identified, with the name and size correctly reported. Windows recognizes the disk itself and reports the device is functioning correctly, but it doesn't appear in Explorer. Disk Management shows the drive, but incorrectly states that it is uninitialized and has no partitions. If I try to initialize the drive, I get an error saying that "the system cannot find the file specified" (what file?). Before connecting the drive to the new machine, I partitioned and formatted it under Windows XP SP2, creating 2 partitions (MBR, not GPT) and copying over a boatload of data. However, none of this data appears under Windows 7. If I put the disk back into the Windows XP machine, I can access the disk and all of its data. Is it possible to get Windows 7 to correctly recognize the disk without having to erase it and start over? If so, how do I do so? I checked this question, which seems to cover the same issue, but it didn't help.

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• Surface (Pro) Soft Keyboard + Hardware Keyboard Issue

  - by Matt Clark

  When I got my Surface Pro 2, I loved it, and everything seemed to work flawlessly, until, wait for it, windows updates... The issue that I am having is the following, I primarily use the TC (TypeCover), as the Pro is an out-of-office laptop replacement for me, that I can still use to do whatever I need, but there are times when I will flip the cover, and use the system in tablet mode. The problem is that even when the TC is attached, any text field I click on, causes the OSK (on screen keyboard) to appear, as if I was running the system in tablet mode. As soon as I press a single button on the TC, the OSK is dismissed. When I first got the system, this was NOT the case, and it functioned as it should, where the OSK will only appear if the TC was not present. The biggest problem that I am having is the fact that the OSK causes the windows to be resized. Maximized windows will be shrunk, and stretched to their previous state, however a window that is not maximized will stay in its shrunken state, after the OSK has been dismissed. Below are pictures that show what is happening. Has anyone else experienced this issue? And is there any way to fix it? As you might imagine, having spent a pretty penny on a device like this, it it quite an annoying bug that needs fixing. I have been dealing with this issue for about 3 months now.

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