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  • Tuxedo Load Balancing

    - by Todd Little
    A question I often receive is how does Tuxedo perform load balancing.  This is often asked by customers that see an imbalance in the number of requests handled by servers offering a specific service. First of all let me say that Tuxedo really does load or request optimization instead of load balancing.  What I mean by that is that Tuxedo doesn't attempt to ensure that all servers offering a specific service get the same number of requests, but instead attempts to ensure that requests are processed in the least amount of time.   Simple round robin "load balancing" can be employed to ensure that all servers for a particular service are given the same number of requests.  But the question I ask is, "to what benefit"?  Instead Tuxedo scans the queues (which may or may not correspond to servers based upon SSSQ - Single Server Single Queue or MSSQ - Multiple Server Single Queue) to determine on which queue a request should be placed.  The scan is always performed in the same order and during the scan if a queue is empty the request is immediately placed on that queue and request routing is done.  However, should all the queues be busy, meaning that requests are currently being processed, Tuxedo chooses the queue with the least amount of "work" queued to it where work is the sum of all the requests queued weighted by their "load" value as defined in the UBBCONFIG file.  What this means is that under light loads, only the first few queues (servers) process all the requests as an empty queue is often found before reaching the end of the scan.  Thus the first few servers in the queue handle most of the requests.  While this sounds non-optimal, in fact it capitalizes on the underlying operating systems and hardware behavior to produce the best possible performance.  Round Robin scheduling would spread the requests across all the available servers and thus require all of them to be in memory, and likely not share much in the way of hardware or memory caches.  Tuxedo's system maximizes the various caches and thus optimizes overall performance.  Hopefully this makes sense and now explains why you may see a few servers handling most of the requests.  Under heavy load, meaning enough load to keep all servers that can handle a request busy, you should see a relatively equal number of requests processed.  Next post I'll try and cover how this applies to servers in a clustered (MP) environment because the load balancing there is a little more complicated. Regards,Todd LittleOracle Tuxedo Chief Architect

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  • Part 1 Basic Webtrends REST Examples

    - by GeekAgilistMercenary
    In this entry I just want to cover some examples of how to connect to Webtrends DX Web Services.  The DX Web Services use REST as the architecture, providing simple URI based end points to connect to.  With the Webtrends SDK you can connect to these services with your account information.  Here are the basic steps to retrieve a profile list, the reports from one of those profiles, and then the report you want from that report list. First step is to create a Webtrends User. WebTrends.Sdk.Account.User webtrendsUser = new Account.User(); webtrendsUser.UserName = username; webtrendsUser.Password = password; webtrendsUser.AccountName = account; After you create the Webtrends User, simple request a profile list by getting list of ProfileDefinition Objects. List<WebTrends.Sdk.Profile.ProfileDefinition> profiles = WebTrends.Sdk.Factory.NavigationFactory.BuildListing(webtrendsUser); Next you will want to grab a report based on the profile you are in and your credentials. List<WebTrends.Sdk.Report.ReportDefinition> reports = WebTrends.Sdk.Factory.NavigationFactory.BuildListing(profiles[i], webtrendsUser); In the code above, i would equate to the specific profile you want from the retrieved list of profiles in the profiles list.  The common scenario is that one has pulled the profiles into a drop down, combo, or list box that the user can select.  Then when the user selects the specific profile that profile object can then be used to pull the List of ReportDefinitions. Once we have the report definitions, all sorts of criteria can be added together to query for a specific report.  This is also were things can get a little tricky.  For instance, take a look at the code below. WebTrends.Sdk.Factory.ReportFactory.CreateDimensionalReport( report.ID.ToString(), profiles[i].ID.ToString(), "2010m01", webtrendsUser); The CreateDimensionalReport takes 4 parameters for this particular overload.  The report ID, profile ID, the Webtrends Date Format, and the Webtrends User Object.  There are a number of other overloads available within this factory's method that allow for passing the specific REST URI, and other criteria to retrieve the report of your choice.  In the near future we will be adding some more to this method also, which will provide more flexibility without needing to use the full REST URI. I will have more on this, so all you Coders out there using Webtrends DX Services, I hope this is helpful!  Enjoy. Original Entry

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  • Solving Inbound Refinery PDF Conversion Issues, Part 1

    - by Kevin Smith
    Working with Inbound Refinery (IBR)  and PDF Conversion can be very frustrating. When everything is working smoothly you kind of forgot it is even there. Documents are cheeked into WebCenter Content (WCC), sent to IBR for conversion, converted to PDF, returned to WCC, and viola your Office documents have a nice PDF rendition available for viewing. Then a user checks in a bunch of password protected Word files, the conversions fail, your IBR queue starts backing up, users start calling asking why their document have not been released yet, and your spend a frustrating afternoon trying to recover and get things back running properly again. Password protected documents are one cause of PDF conversion failures, and I will cover those in a future blog post, but there are many other problems that can cause conversions to fail, especially when working with the WinNativeConverter and using the native applications, e.g. Word, to convert a document to PDF. There are other conversion options like PDFExportConverter which uses Oracle OutsideIn to convert documents directly to PDF without the need for the native applications. However, to get the best fidelity to the original document the native applications must be used. Many customers have tried PDFExportConverter, but have stayed with the native applications for conversion since the conversion results from PDFExportConverter were not as good as when the native applications are used. One problem I ran into recently, that at least has a easy solution, are Word documents that display a Show Repairs dialog when the document is opened. If you open the problem document yourself you will see this dialog. This will cause the conversion to time out. Any time the native application displays a dialog that requires user input the conversion will time out. The solution is to set add a setting for BulletProofOnCorruption to the registry for the user running Word on the IBR server. See this support note from Microsoft for details. The support note says to set the registry key under HKEY_CURRENT_USER, but since we are running IBR as a service the correct location is under HKEY_USERS\.DEFAULT. Also since in our environment we were using Office 2007, the correct registry key to use was: HKEY_USERS\.DEFAULT\Software\Microsoft\Office\11.0\Word\Options Once you have done this restart the IBR managed server and resubmit your problem document. It should now be converted successfully. For more details on IBR see the Oracle® WebCenter Content Administrator's Guide for Conversion.

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  • ADF Code Guidelines

    - by Chris Muir
    During Oracle Open World 2012 the ADF Product Management team announced a new OTN website, the ADF Architecture Square.  While OOW represents a great opportunity to let customers know about new and exciting developments, the problem with making announcements during OOW however is customers are bombarded with so many messages that it's easy to miss something important. So in this blog post I'd like to highlight as part of the ADF Architecture Square website, one of the initial core offerings is a new document entitled ADF Code Guidelines. Now the title of this document should hopefully make it obvious what the document contains, but what's the purpose of the document, why did Oracle create it? Personally having worked as an ADF consultant before joining Oracle, one thing I noted amongst ADF customers who had successfully deployed production systems, that they all approached software development in a professional and engineered way, and all of these customers had their own guideline documents on ADF best practices, conventions and recommendations.  These documents designed to be consumed by their own staff to ensure ADF applications were "built right", typically sourced their guidelines from their team's own expert learnings, and the huge amount of ADF technical collateral that is publicly available.  Maybe from manuals and whitepapers, presentations and blog posts, some written by Oracle and some written by independent sources. Now this is all good and well for the teams that have gone through this effort, gathering all the information and putting it into structured documents, kudos to them.  But for new customers who want to break into the ADF space, who have project pressures to deliver ADF solutions without necessarily working on assembling best practices, creating such a document is understandably (regrettably?) a low priority.  So in recognising this hurdle, at Oracle we've devised the ADF Code Guidelines.  This document sets out ADF code guidelines, practices and conventions for applications built using ADF Business Components and ADF Faces Rich Client (release 11g and greater).  The guidelines are summarized from a number of Oracle documents and other 3rd party collateral, with the goal of giving developers and development teams a short circuit on producing their own best practices collateral. The document is not a final production, but a living document that will be extended to cover new information as discovered or as the ADF framework changes. Readers are encouraged to discuss the guidelines on the ADF EMG and provide constructive feedback to me (Chris Muir) via the ADF EMG Issue Tracker. We hope you'll find the ADF Code Guidelines useful and look forward to providing updates in the near future. Image courtesy of paytai / FreeDigitalPhotos.net

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  • Devoxx 2011: Java EE 6 Hands-on Lab Delivered

    - by arungupta
    I, along with Alexis's help, delivered a Java EE 6 hands-on lab to a packed room of about 40+ attendees at Devoxx 2011. The lab was derived from the OTN Developer Days 2012 version but added lot more content to showcase several Java EE 6 technologies. The problem statement from the lab document states: This hands-on lab builds a typical 3-tier Java EE 6 Web application that retrieves customer information from a database and displays it in a Web page. The application also allows new customers to be added to the database as well. The string-based and type-safe queries are used to query and add rows to the database. Each row in the database table is published as a RESTful resource and is then accessed programmatically. Typical design patterns required by a Web application like validation, caching, observer, partial page rendering, and cross-cutting concerns like logging are explained and implemented using different Java EE 6 technologies. The lab covered Java Persistence API 2, Servlet 3, Enterprise JavaBeans 3.1, JavaServer Faces 2, Java API for RESTful Web Services 1.1, Contexts and Dependency Injection 1.0, and Bean Validation 1.0 over 47 pages of detailed self-paced instructions. Here is the complete Table of Contents: The lab can be downloaded from here and requires only NetBeans IDE "All" or "Java EE" version, which includes GlassFish anyway. All the feedback received from the lab has been incorporated in the instructions and bugs filed (Updated 49559, 205232, 205248, 205256). 80% of the attendees could easily complete the lab and some even completed in much less than 3 hours. That indicates that either more content needs to be added to the lab or the intellectual level of the attendees at the conference was pretty high. I think the lab has enough content for 3 hours but we moved at a much more faster pace so I conclude on the latter. Truly a joy to conduct a lab to 40 Devoxxians! Another related lab that might be handy for folks is "Develop, Deploy, and Monitor your Java EE 6 applications using GlassFish 3.1 Cluster". It explains how: Create a 2-instance GlassFish cluster Front-end with a Web server and a load balancer Demonstrate session replication and fail over Monitor the application using JavaScript The complete lab instructions and source code are available and you can try them. I plan to continue evolving the contents for the Java EE 6 hands-on lab to cover more technologies and features and will announce them on this blog. Let me know on what else would you like to see in the future versions.

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  • Devoxx 2011: Java EE 6 Hands-on Lab Delivered

    - by arungupta
    I, along with Alexis's help, delivered a Java EE 6 hands-on lab to a packed room of about 40+ attendees at Devoxx 2011. The lab was derived from the OTN Developer Days 2012 version but added lot more content to showcase several Java EE 6 technologies. The problem statement from the lab document states: This hands-on lab builds a typical 3-tier Java EE 6 Web application that retrieves customer information from a database and displays it in a Web page. The application also allows new customers to be added to the database as well. The string-based and type-safe queries are used to query and add rows to the database. Each row in the database table is published as a RESTful resource and is then accessed programmatically. Typical design patterns required by a Web application like validation, caching, observer, partial page rendering, and cross-cutting concerns like logging are explained and implemented using different Java EE 6 technologies. The lab covered Java Persistence API 2, Servlet 3, Enterprise JavaBeans 3.1, JavaServer Faces 2, Java API for RESTful Web Services 1.1, Contexts and Dependency Injection 1.0, and Bean Validation 1.0 over 47 pages of detailed self-paced instructions. Here is the complete Table of Contents: The lab can be downloaded from here and requires only NetBeans IDE "All" or "Java EE" version, which includes GlassFish anyway. All the feedback received from the lab has been incorporated in the instructions and bugs filed (Updated 49559, 205232, 205248, 205256). 80% of the attendees could easily complete the lab and some even completed in much less than 3 hours. That indicates that either more content needs to be added to the lab or the intellectual level of the attendees at the conference was pretty high. I think the lab has enough content for 3 hours but we moved at a much more faster pace so I conclude on the latter. Truly a joy to conduct a lab to 40 Devoxxians! Another related lab that might be handy for folks is "Develop, Deploy, and Monitor your Java EE 6 applications using GlassFish 3.1 Cluster". It explains how: Create a 2-instance GlassFish cluster Front-end with a Web server and a load balancer Demonstrate session replication and fail over Monitor the application using JavaScript The complete lab instructions and source code are available and you can try them. I plan to continue evolving the contents for the Java EE 6 hands-on lab to cover more technologies and features and will announce them on this blog. Let me know on what else would you like to see in the future versions.

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  • Bay Area Coherence Special Interest Group Next Meeting July 21, 2011

    - by csoto
    Date: Thursday, July 21, 2011 Time: 4:30pm - 8:15pm ET (note that Parking at 475 Sansome Closes at 8:30pm) Where: Oracle Office, 475 Sansome Street, San Francisco, CA Google Map We will be providing snacks and beverages. Register! - Registration is required for building security. Presentation Line Up:? 5:10pm - Batch Processing Using Coherence in Oracle Group Policy Administration - Paul Cleary, Oracle Oracle Insurance Policy Administration (OIPA) is a flexible, rules-based policy administration solution that provides full record keeping for all policy lifecycle transactions. One component of OIPA is Cycle processing, which is the batch processing of pending insurance transactions. This presentation introduces OIPA and Cycle processing, describing the unique challenges of processing a high volume of transactions within strict time windows. It then reviews how OIPA uses Oracle Coherence and the Processing Pattern to meet these challenges, describing implementation specifics that highlight the simplicity and robustness of the Processing Pattern. 6:10pm - Secure, Optimize, and Load Balance Coherence with F5 - Chris Akker, F5 F5 Networks, Inc., the global leader in Application Delivery Networking, helps the world’s largest enterprises and service providers realize the full value of virtualization, cloud computing, and on-demand IT. Recently, F5 and Oracle partnered to deliver a novel solution that integrates Oracle Coherence 3.7 with F5 BIG-IP Local Traffic Manager (LTM). This session will introduce F5 and how you can leverage BIG-IP LTM to secure, optimize, and load balance application traffic generated from Coherence*Extend clients across any number of servers in a cluster and to hardware-accelerate CPU-intensive SSL encryption. 7:10pm - Using Oracle Coherence to Enable Database Partitioning and DC Level Fault Tolerance - Alexei Ragozin, Independent Consultant and Brian Oliver, Oracle Partitioning is a very powerful technique for scaling database centric applications. One tricky part of partitioned architecture is routing of requests to the right database. The routing layer (routing table) should know the right database instance for each attribute which may be used for routing (e.g. account id, login, email, etc): it should be fast, it should fault tolerant and it should scale. All the above makes Oracle Coherence a natural choice for implementing such routing tables in partitioned architectures. This presentation will cover synchronization of the grid with multiple databases, conflict resolution, cross cluster replication and other aspects related to implementing robust partitioned architecture. Additional Info:?? - Download Past Presentations: The presentations from the previous meetings of the BACSIG are available for download here. Click on the presentation titles to download the PDF files. - Join the Coherence online community on our Oracle Coherence Users Group on LinkedIn. - Contact BACSIG with any comments, questions, presentation proposals and content suggestions.

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  • IRM and Consumerization

    - by martin.abrahams
    As the season of rampant consumerism draws to its official close on 12th Night, it seems a fitting time to discuss consumerization - whereby technologies from the consumer market, such as the Android and iPad, are adopted by business organizations. I expect many of you will have received a shiny new mobile gadget for Christmas - and will be expecting to use it for work as well as leisure in 2011. In my case, I'm just getting to grips with my first Android phone. This trend developed so much during 2010 that a number of my customers have officially changed their stance on consumer devices - accepting consumerization as something to embrace rather than resist. Clearly, consumerization has significant implications for information control, as corporate data is distributed to consumer devices whether the organization is aware of it or not. I daresay that some DLP solutions can limit distribution to some extent, but this creates a conflict between accepting consumerization and frustrating it. So what does Oracle IRM have to offer the consumerized enterprise? First and foremost, consumerization does not automatically represent great additional risk - if an enterprise seals its sensitive information. Sealed files are encrypted, and that fundamental protection is not affected by copying files to consumer devices. A device might be lost or stolen, and the user might not think to report the loss of a personally owned device, but the data and the enterprise that owns it are protected. Indeed, the consumerization trend is another strong reason for enterprises to deploy IRM - to protect against this expansion of channels by which data might be accidentally exposed. It also enables encryption requirements to be met even though the enterprise does not own the device and cannot enforce device encryption. Moving on to the usage of sealed content on such devices, some of our customers are using virtual desktop solutions such that, in truth, the sealed content is being opened and used on a PC in the normal way, and the user is simply using their device for display purposes. This has several advantages: The sensitive documents are not actually on the devices, so device loss and theft are even less of a worry The enterprise has another layer of control over how and where content is used, as access to the virtual solution involves another layer of authentication and authorization - defence in depth It is a generic solution that means the enterprise does not need to actively support the ever expanding variety of consumer devices - the enterprise just manages some virtual access to traditional systems using something like Citrix or Remote Desktop services. It is a tried and tested way of accessing sealed documents. People have being using Oracle IRM in conjunction with Citrix and Remote Desktop for several years. For some scenarios, we also have the "IRM wrapper" option that provides a simple app for sealing and unsealing content on a range of operating systems. We are busy working on other ways to support the explosion of consumer devices, but this blog is not a proper forum for talking about them at this time. If you are an Oracle IRM customer, we will be pleased to discuss our plans and your requirements with you directly on request. You can be sure that the blog will cover the new capabilities as soon as possible.

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  • Do you care about your Oracle System Support experience?

    - by user12244613
    It has been a while since I blogged about Systems Support within Oracle. I want to take this opportunity to raise awareness of how Oracle is communicating out to its systems customers. Previously every item to be communicated was sent independently via an email message however, not all messages appear to be being getting the attention they require. In an effort to ensure Oracle is reaching all of our Sun and Oracle System customers, we have created the Oracle Systems Support Newsletter. This monthly newsletter will have a summary of customer support relevant information for you to use and will cover topics that impact your support experience. For example: 1. Did you know that sending explorer content to email addresses with @sun.com is going away soon? For more information, review the Document 1362484.1 2. Are you an Auto Service Request (ASR) user? If yes, here are the latest changes: · ASR Manager accepts My Oracle Support User Name (email address) and password. [Doc ID 1345484.1] · ASR IP Address for secure file transfer has changed [Doc ID 1338575.1] · ASR No Heartbeat Status - Find out how to resolve [Doc ID 1346328.1] 3. Did you notice we have changed the Service Request options for Hardware and introduced a new problem category called “Automated Diagnosis”? This service streamlines the data you send in and then automatically provides an update of known issues found in your My Oracle Support Service Request. This feature also fast tracks hardware failures by sending parts as soon as the data is analyzed. Have you used this new feature? If yes tell us about it – take the 5minute survey 4. Are you being proactive or are you still ‘fire fighting’ in the reactive mode? If you are being proactive for your Oracle System products you might have used Oracle Sun System Analysis. Did you finding this helpful? Can we improve it? You tell us, take the 5minute survey 5. Are you aware that if you attach files to your Service Request it enables the support engineer to start work straight away? For a summary of products and files review the Newsletter. 6. Are you struggling to find patches or firmware or product downloads? If yes, these types of issues are all addressed in the Newsletter. If this is the type of information you want to know about each month, then take time to read the Newsletter link and bookmark it in My Oracle Support so you can stay informed. Thanks for your time.

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  • ApiChange Corporate Edition

    - by Alois Kraus
    In my inital announcement I could only cover a small subset what ApiChange can do for you. Lets look at how ApiChange can help you to fix bugs due to wrong usage of an Api within a fraction of time than it would take normally. It happens that software is tested and some bugs show up. One bug could be …. : We get way too man log messages during our test run. Now you have the task to find the most frequent messages and eliminate the Log calls from the source code. But what about the myriads other log calls? How can we check that the distribution of log calls is nearly equal across all developers? And if not how can we contact the developer to check his code? ApiChange can help you too connect these loose ends. It combines several information silos into one cohesive view. The picture below shows how it is able to fill the gaps. The public version does currently “only” parse the binaries and pdbs to give you for a –whousesmethod query the following colums: If it happens that you have Rational ClearCase (a source control system) in your development shop and an Active Directory in place then ApiChange will try to determine from the source file which was determined from the pdb the last check in user which should be present in your Active Directory. From there it is only a small hop to an LDAP query to your AD domain or the GC (Global Catalog) to get from the user name his Full name Email Phone number Department …. ApiChange will append this additional data all of your query results which contain source files if you add the –fileinfo option. As I said this is currently not enabled by default since the AD domain needs to be configured which are currently only some hard coded values in the SiteConstants.cs source file of ApiChange.Api.dll. Once you got this data you can generate metrics based on source file, developer, assembly, … and add additional data by drag and drop directly into the pivot tables inside Excel. This allows you to e.g. to generate a report which lists the source files with most log calls in descending order along with the developer name and email in the pivot table. Armed with this knowledge you can take meaningful measures e.g. to ask the developer if the huge number of log calls in this source file can be optimized. I am aware that this is a very specific scenario but it is a huge time saver when you are able to fill the missing gaps of information. ApiChange does this in an extensible way. namespace ApiChange.ExternalData {     public interface IFileInformationProvider     {         UserInfo GetInformationFromFile(string fileName);     } } It defines an interface where you can implement your custom information provider to close the gap between source control system and the real person I have to send an email to ask if his code needs a closer inspection.

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  • Web.NET: A Brief Retrospective

    - by Chris Massey
    It’s been several weeks since I had the pleasure of visiting Milan, and joining 150 enthusiastic web developers for a day of server-side frameworks and JavaScript. Lucky for me, I keep good notes. Overall the day went smoothly, with some solid logistics and very attentiveorganizerss, and an impressively diverse audience drawn by the fact that the event was ambitiously run in English. This was great in that it drew a truly pan-European audience (11 countries were represented on the day, and at least 1 visa had to be procured to get someone there!) It was trouble because, in some cases, it pushed speakers outside their comfort zone. Thankfully, despite a slightly rocky start, every session I attended was very well presented, and the consensus on the day was that the speakers were excellent. While I felt that a lot of the speakers had more that they wanted to cover, the topics were well-chosen, every room constantly had a stack of people in it, and all the sessions were pleasingly focused on code & demos. For all that the language barriers occasionally made networking a little challenging,organizerss Simone & Ugo nailed the logistics. Registration was slick, lunch was plentiful, and session management was great. The very generous Rui was kind enough to showcase a short video about Glimpse in his session, which seemed to go down well (Although the audio in the rooms was a little under-powered). Because I think you might need a mid-week chuckle, here are some out-takes.: And lets not forget the Hackathon. The idea was what having just learned about a stack of interesting technologies, attendees could spend an evening (fuelled by pizza and some good Github beer) hacking something together using them. Unfortunately, after a (great)10-hour day, and in many cases facing international travel in the morning, many of the attendees headed straight for their hotel rooms. This idea could work so beautifully, and I’m excited to see how it pans out in 2013. On top of the slick sessions, getting to finally meet Ugo and Simone in the flesh as a pleasure, as was the serendipitous introduction to the most excellent Rui. They’re all fantastic guys who are passionate about the web, and I’m looking forward to finding opportunities to work with them. Simone & Ugo put on a great event, and I’m excited to see what they do next year.

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  • Cooking with Wessty: WordPress and HTML 5

    - by David Wesst
    WordPress is easily one, if not the most, popular blogging platforms on the web. With the release of WordPress 3.x, the potential for what you can do with this open source software is limitless. This technique intends to show you how to get your WordPress wielding the power of the future web, that being HTML 5. --- Ingredients WordPress 3.x Your favourite HTML 5 compliant browser (e.g. Internet Explorer 9) Directions Setup WordPress on your server or host. Note: You can setup a WordPress.com account, but you will require an paid add-on to really take advantage of this technique.Login to the administration panel. Login to the administration section of your blog, using your web browser.  On the left side of the page, click the Appearance heading. Then, click on Themes. At the top of the page, select the Install Themes tab. In the search box, type the “toolbox” and click search. In the search results, you should see an theme called Toolbox. Click the Install link in the Toolbox item. A dialog window should appear with a sample picture of what the theme looks like. Click on the Install Now button in the bottom right corner. Et voila! Once the installation is done, you are done and ready to bring your blog into the future of the web. Try previewing your blog in HTML 5 by clicking the preview link.   Now, you are probably thinking “Man…HTML 5 looks like junk”. To that, I respond: “HTML was never why your site looked good in the first place. It was the CSS.” Now you have an un-stylized theme that uses HTML 5 elements throughout your WordPress site. If you want to learn how to apply CSS to your WordPress blog, you should check out the WordPress codex that pretty much covers everything there is to cover about WordPress development. Now, remember how we noted earlier that your free WordPress.com account wouldn’t take advantage of this technique? That is because, as of the time of this writing, you needed to pay a fee to use custom CSS. Remember now, this only gives you the foundation to create your own HTML 5 WordPress site. There are some HTML 5 themes out there that already look good, and were built using this as the foundation and added some CSS 3 to really spice it up. Looking forward to seeing more HTML 5 WordPress sites! Enjoy developing the future of the web. Resources Toolbox Theme JustCSS Theme WordPress Installation Tutorial WordPress Theme Development Tutorial This post also appears at http://david.wes.st

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  • Three Master Data Management Deployment Tips

    - by david.butler(at)oracle.com
    MDM is all about data quality and data governance. We now know that improved data quality raises all operational and analytical boats. But it's not just about deploying data quality tools. It's about deploying data quality tools within and across the IT landscape - from a thousand points of data entry to a single version of the truth. Here are three tips to deploying MDM across your applications and enterprise.   #1: Identify a tactical, high-value business problem where MDM can materially help. §  Support a customer acquisition and retention program with a 'customer' master data solution. §  Accelerate new products and services to market with a 'product' master data solution. §  Reduce supplier exceptions or support spend control initiatives with a 'supplier' master data solution. §  Support new store (branch, campus, restaurant, hospital, office, well head) location analysis with a 'site' master data solution. §  Fix long standing Chart of Accounts and Cost Center problems with a 'financial' master data solution. §  Support M&A activity, application upgrades, an SOA initiative, a cloud computing program, or a new business intelligence deployment by implementing a mix of master data solutions.   #2: Incrementally expand to a full information architecture. Quite often, the measurable return on interest from tactical MDM initiatives will fund future deployments. Over time, the MDM solution expands into its full architecture to cover the entire IT landscape. Operations and analytics are united, IT flexibility is restored, and sustainable competitive advantage is achieved.   #3: Bring business into every MDM deployment. To be successful, MDM must work hand in hand with data governance. In fact, Oracle MDM incorporates data governance tools for business users. IT can insure data quality, but only after the business side has defined what quality means. The business establishes the rules for governing the master data, and then IT enforces the rules via the MDM applications. Without this business/IT collaboration, MDM initiatives seldom achieve their full potential.   It is not very often that a technology comes along that can measurably assist organizations across a wide variety of top IT initiatives. Reducing costs, increasing flexibility, getting more out of existing assets, and aligning business and IT are not easy tasks for any CIO. But with MDM, success is achievable. IT can regain its place as a center for innovation.   For more information on this topic, take a look at my article Master Data Management Deployment Tips in the Opinion Section of Oracle's Profit Online magazine.

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  • What are some good realistic programming related movies (docu-dramas, documentaries, accurate fiction, etc)?

    - by EpsilonVector
    A while ago I asked this question and the result was this. Following the response I got in the meta question I'm re-asking the question with new guidelines to focus it on the direction I wanted it to have originally. ================================================================== The guidelines are as follows: by "programming related" I mean movies from which we can learn about stuff like the development process, or history of software/computers, or programming culture. In other words, they must be grounded in the industry. No tangential stuff. Good entries answer as many of the following criteria as possible: Teach you about the history of the industry, or the development process, or teach you about important industry related topics (software patents for example) Are based on real life events, companies, people, practices, and they are the main focus of the movie After watching them, you feel like you understand or know something about the programmers' world that you didn't before (or you can see how someone could have such a response). You can point to it and say "this faithfully represents the industry/programmer culture at some point in time". This might be something you would show laymen to explain to them what "your people" are like and what is it that you do. Examples for good entries include: Pirates of Silicon Valley- the story of how Microsoft and Apple started the industry. Revolution OS- The story of Linux's rise to fame, and a pretty good cover of the Free Software/Open Source world. Aardvark'd: 12 Weeks with Geeks- development process. Examples for bad entries: Movies who's sole relevance is that they can be appreciated by programmers. The point of this question is not to be "what are some good movies" with "for a programmer" appended to it. Just because the writers got a few computer jokes right in itself doesn't make it about the industry. Movies where there's a computer related element, but are not about the industry. For example, 24 (the TV series). It's a product of the information age but it isn't actually about it. Another example is movies where there's a really cool programmer character, but are overall about something completely different. Likewise, The Big Bang Theory is not about physics, even though they have a cool physicist as a character. Science fiction, even if it draws ideas from computers. For example, the Matrix trilogy. Movies that you can't point to them and say: this is a faithful representation of our world (at some point in time). If you can't do that then it doesn't mirror the industry. Keep it one entry per answer so that the voting could sort the entries out.

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  • how do I get dual monitors to work properly in Ubuntu 11.10 on a Dell Latitude D630?

    - by wes cook
    I have spent a lot of time trying to get dual monitors to work on Ubuntu 11.10 on my Dell Latitude D630 (nVidia NVS 135m video card). - For starters, the System Displays settings app always only showed one unknown monitor, even though I had the external Acer monitor connected. - So I downloaded and installed the nVidia drivers. According to what I read I would need to only use the nVidia driver app (nVidia X Server Settings), so that's what I've done. (System Displays settings continued to only show a single monitor anyway). - nVidia settings app only showed on monitor until I changed the BIOS setting to use the onboard video for external monitor (not the dock video, which it was set to, even though I don't have a docking station). - The nVidia setting app now recognized both monitors. So, I setup the X Server display config as Separate X screen for both monitors. My laptop screen shows up as AUO 1440x900 and my external monitor as Acer E211H 1920x1080. - Everything seemed like it would work, but the external monitor was just a complete white screen. The external monitor was non-functional, even though sometimes it would show the background image - still nothing would show up over there. - So, I checked the Enable Xinerama box. - Now, after logging out and back in, the wallpaper extends to both screens but I get no taskbar at the bottom or top, no system menus, and I have to press the power button to restart or log off. - After experimenting with all the shells, the only one that shows the menus and taskbars when I log in is Gnome Classic. - This is pretty much the same symptoms as found here: How do I fix 11.10 GUI?. - So, I resign myself to the older shell. - Everything works fine until ... I unplug the external monitor ... this is a laptop after all. - Anyway, after doing some work on the road, I plug back in and I still see both screens and it's functional except, ... - Now, the laptop screen (with the taskbar and menu bar) has 4 black bars at the top that windows cannot cover. The top bar is the menu bar (with Applications, Places, the date and time and the system menu on the right). But the next 3 bars (the same height as the top menu bar) are empty and are just reducing the max size of windows on that screen. - See screenshot here: http://i39.tinypic.com/35d2kh1.png - So ... 1. How do I get rid of those extra 3 black bars? They're taking valuable screen space. 2. (less critical) How do I successfully use both screens in the Ubuntu or Ubuntu 2D shell?

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  • Transform Your Application Integration with Best Practices from Oracle Customers

    - by Lionel Dubreuil
    You want to transform your application integration into an environment based on a service-oriented architecture (SOA). You also want to utilize business process management (BPM) to improve efficiency, deliver business agility, lower total cost of ownership, and increase business visibility. And you want to hear directly from like-minded professionals who have made those types of transformations. Easy enough. Attend this Webcast series to learn from customers who have successfully integrated with Oracle SOA and BPM solutions.Join us for this series and discover how to: Use a single unified platform for all types of processes Increase real-time process visibility Improve efficiency of existing IT investments Lower up-front costs and achieve faster time to market Gain greater benefit from SOA with the addition of BPM Here's the list of upcoming webcasts: “Migrating to SOA at Choice Hotels” on Thurs., June 21, 2012 — 10 a.m. PT / 1 p.m. ET Hear how Choice Hotels successfully made the transition from a complex legacy environment into a SOA-based shared services infrastructure that accelerated time to market as the company implemented its event-driven Google API project. “San Joaquin County—Optimizing Justice and Public Safety with Oracle BPM and Oracle SOA” on Thurs., July 26, 2012 — 10 a.m. PT / 1 p.m. ET Learn how San Joaquin County moved to a service-oriented architecture foundation and business process management platform to gain efficiency and greater visibility into mission-critical information for public safety. “Streamlining Order to Cash with SOA at Eaton” on Thurs., August 23, 2012 — 10 a.m. PT / 1 p.m. ET Discover how Eaton transitioned from a legacy TIBCO infrastructure. Learn about the company’s reference architecture for a SOA-based Oracle Fusion Distributed Order Orchestration (DOO). “Fast BPM Implementation with Fusion: Production in Five Months” on Thurs., September 13, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Nets Denmark A/S implemented Oracle Unified Business Process Management Suite in just five months. The Webcast will cover the implementation from start to production, including integration with legacy systems. “SOA Implementation at Farmers Insurance” on Thurs., October 18, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Farmers Insurance Group lowered application infrastructure costs, reduced time to market, and introduced flexibility by transforming to a SOA-based infrastructure with SOA governance. Register today!

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  • Transform Your Application Integration with Best Practices from Oracle Customers

    - by Lionel Dubreuil
    You want to transform your application integration into an environment based on a service-oriented architecture (SOA). You also want to utilize business process management (BPM) to improve efficiency, deliver business agility, lower total cost of ownership, and increase business visibility. And you want to hear directly from like-minded professionals who have made those types of transformations. Easy enough. Attend this Webcast series to learn from customers who have successfully integrated with Oracle SOA and BPM solutions.Join us for this series and discover how to: Use a single unified platform for all types of processes Increase real-time process visibility Improve efficiency of existing IT investments Lower up-front costs and achieve faster time to market Gain greater benefit from SOA with the addition of BPM Here's the list of upcoming webcasts: “Migrating to SOA at Choice Hotels” on Thurs., June 21, 2012 — 10 a.m. PT / 1 p.m. ET Hear how Choice Hotels successfully made the transition from a complex legacy environment into a SOA-based shared services infrastructure that accelerated time to market as the company implemented its event-driven Google API project. “San Joaquin County—Optimizing Justice and Public Safety with Oracle BPM and Oracle SOA” on Thurs., July 26, 2012 — 10 a.m. PT / 1 p.m. ET Learn how San Joaquin County moved to a service-oriented architecture foundation and business process management platform to gain efficiency and greater visibility into mission-critical information for public safety. “Streamlining Order to Cash with SOA at Eaton” on Thurs., August 23, 2012 — 10 a.m. PT / 1 p.m. ET Discover how Eaton transitioned from a legacy TIBCO infrastructure. Learn about the company’s reference architecture for a SOA-based Oracle Fusion Distributed Order Orchestration (DOO). “Fast BPM Implementation with Fusion: Production in Five Months” on Thurs., September 13, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Nets Denmark A/S implemented Oracle Unified Business Process Management Suite in just five months. The Webcast will cover the implementation from start to production, including integration with legacy systems. “SOA Implementation at Farmers Insurance” on Thurs., October 18, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Farmers Insurance Group lowered application infrastructure costs, reduced time to market, and introduced flexibility by transforming to a SOA-based infrastructure with SOA governance. Register today!

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  • Transform Your Application Integration with Best Practices from Oracle Customers

    - by Lionel Dubreuil
    You want to transform your application integration into an environment based on a service-oriented architecture (SOA). You also want to utilize business process management (BPM) to improve efficiency, deliver business agility, lower total cost of ownership, and increase business visibility. And you want to hear directly from like-minded professionals who have made those types of transformations. Easy enough. Attend this Webcast series to learn from customers who have successfully integrated with Oracle SOA and BPM solutions.Join us for this series and discover how to: Use a single unified platform for all types of processes Increase real-time process visibility Improve efficiency of existing IT investments Lower up-front costs and achieve faster time to market Gain greater benefit from SOA with the addition of BPM Here's the list of upcoming webcasts: “Migrating to SOA at Choice Hotels” on Thurs., June 21, 2012 — 10 a.m. PT / 1 p.m. ET Hear how Choice Hotels successfully made the transition from a complex legacy environment into a SOA-based shared services infrastructure that accelerated time to market as the company implemented its event-driven Google API project. “San Joaquin County—Optimizing Justice and Public Safety with Oracle BPM and Oracle SOA” on Thurs., July 26, 2012 — 10 a.m. PT / 1 p.m. ET Learn how San Joaquin County moved to a service-oriented architecture foundation and business process management platform to gain efficiency and greater visibility into mission-critical information for public safety. “Streamlining Order to Cash with SOA at Eaton” on Thurs., August 23, 2012 — 10 a.m. PT / 1 p.m. ET Discover how Eaton transitioned from a legacy TIBCO infrastructure. Learn about the company’s reference architecture for a SOA-based Oracle Fusion Distributed Order Orchestration (DOO). “Fast BPM Implementation with Fusion: Production in Five Months” on Thurs., September 13, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Nets Denmark A/S implemented Oracle Unified Business Process Management Suite in just five months. The Webcast will cover the implementation from start to production, including integration with legacy systems. “SOA Implementation at Farmers Insurance” on Thurs., October 18, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Farmers Insurance Group lowered application infrastructure costs, reduced time to market, and introduced flexibility by transforming to a SOA-based infrastructure with SOA governance. Register today!

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  • Transform Your Application Integration with Best Practices from Oracle Customers

    - by Lionel Dubreuil
    You want to transform your application integration into an environment based on a service-oriented architecture (SOA). You also want to utilize business process management (BPM) to improve efficiency, deliver business agility, lower total cost of ownership, and increase business visibility. And you want to hear directly from like-minded professionals who have made those types of transformations. Easy enough. Attend this Webcast series to learn from customers who have successfully integrated with Oracle SOA and BPM solutions.Join us for this series and discover how to: Use a single unified platform for all types of processes Increase real-time process visibility Improve efficiency of existing IT investments Lower up-front costs and achieve faster time to market Gain greater benefit from SOA with the addition of BPM Here's the list of upcoming webcasts: “Migrating to SOA at Choice Hotels” on Thurs., June 21, 2012 — 10 a.m. PT / 1 p.m. ET Hear how Choice Hotels successfully made the transition from a complex legacy environment into a SOA-based shared services infrastructure that accelerated time to market as the company implemented its event-driven Google API project. “San Joaquin County—Optimizing Justice and Public Safety with Oracle BPM and Oracle SOA” on Thurs., July 26, 2012 — 10 a.m. PT / 1 p.m. ET Learn how San Joaquin County moved to a service-oriented architecture foundation and business process management platform to gain efficiency and greater visibility into mission-critical information for public safety. “Streamlining Order to Cash with SOA at Eaton” on Thurs., August 23, 2012 — 10 a.m. PT / 1 p.m. ET Discover how Eaton transitioned from a legacy TIBCO infrastructure. Learn about the company’s reference architecture for a SOA-based Oracle Fusion Distributed Order Orchestration (DOO). “Fast BPM Implementation with Fusion: Production in Five Months” on Thurs., September 13, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Nets Denmark A/S implemented Oracle Unified Business Process Management Suite in just five months. The Webcast will cover the implementation from start to production, including integration with legacy systems. “SOA Implementation at Farmers Insurance” on Thurs., October 18, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Farmers Insurance Group lowered application infrastructure costs, reduced time to market, and introduced flexibility by transforming to a SOA-based infrastructure with SOA governance. Register today!

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  • EPM Planning (Hyperion) V11.1.2 Implementation Hands-On Boot-camp

    - by Mike.Hallett(at)Oracle-BI&EPM
    5-Day Training for Partners: 29th October - 2nd November 2012, London (UK): REGISTER Here This FREE for Partners 5-day workshop is designed to provide implementation instruction on Oracle Hyperion EPM Planning.  This boot-camp is intended for prospective implementers of the Planning and Budgeting functionality of Oracle EPM or implementers that are currently familiar with the basics of EPM Planning and looking to strengthen their base of knowledge in the product. The class begins with an overview of Essbase, the foundation of Hyperion Planning. It provides a general overview of Planning and Planning terms, the architecture of all the Planning components, and how they are commonly used. The course goes over all the steps to create an application from scratch. This involves some preparation work outside of Planning and leads to developing the application in both the Planning Windows and Web clients. Participants will modify existing dimensions and build out the hierarchies using the Web client. Topics Covered The boot-camp shows developers how to build out dimensions using Classic Planning and by using EPMA. It covers the mechanics and cover strategies for automating the build process such as interface tables. It reviews data loads using Load Rules to load the Planning database. The course focuses on tasks that end-users must perform during the planning cycle. It walks students through creating and modifying forms, working with forms to enter data, adding annotations, and the rest of the form features such as running business rules and managing task lists. It covers how to use the forms in the Smart View client and finishes up the end-user perspective by going through Workflow Management and the process of submitting a plan for review. The final section of the course covers Security and other administration topics such as automation and deployment. Prerequisites Ideal participants are Oracle partners (SIs and resellers) with a background in business information systems and a clientele of customers with ongoing or prospective EPM initiatives. Alternatively, partners with the background described above and an interest in evolving their practice to a similar profile are suitable participants. Further online OPN guided learning path information and webinars are available at: Oracle Hyperion Planning 11 Essentials. Please note that attendees are required to bring a laptop. View here laptop requirements and detailed agenda. ·       REGISTER Here : acceptance is subject to availability and your place will be confirmed within two weeks  ( and for help see the Partner Registration Guide ). Training Location: Oracle Corporation UK Ltd Columbus Room Customer Visit Center 1 South Place London EC2M 2RB Training Dates: 29th October - 2nd November  9:30 am – 5:00 pm BST For more information please contact [email protected].

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  • Upgarde from Asp.Net MVC 1 to MVC 2 - how to and issues with JsonRequestBehavior

    - by Renso
    Goal Upgrade your MVC 1 app to MVC 2 Issues You may get errors about your Json data being returned via a GET request violating security principles - we also address this here. This post is not intended to delve into why the Json GET request is or may be an issue, just how to resolve it as part of upgrading from MVC1 to 2. Solution First remove all references from your projects to the MVC 1 dll and replace it with the MVC 2 dll. Now update your web.config file in your web app root folder by simply changing references to assembly="System.Web.Mvc, Version 1.0.0.0 to Version 2.0.0.0, there are a couple of references in your config file, here are probably most of them you may have:         <compilation debug="true" defaultLanguage="c#">             <assemblies>                        <add assembly="System.Web.Mvc, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />             </assemblies>         </compilation>           <pages masterPageFile="~/Views/Masters/CRMTemplate.master" pageParserFilterType="System.Web.Mvc.ViewTypeParserFilter, System.Web.Mvc, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" pageBaseType="System.Web.Mvc.ViewPage, System.Web.Mvc, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" userControlBaseType="System.Web.Mvc.ViewUserControl, System.Web.Mvc, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validateRequest="False">             <controls>                 <add assembly="System.Web.Mvc, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" namespace="System.Web.Mvc" tagPrefix="mvc" />   Secondly, if you return Json objects from an ajax call via the GET method you ahve several options to fix this depending on your situation: 1. The simplest, as in my case I did this for an internal web app, you may simply do:             return Json(myObject, JsonRequestBehavior.AllowGet);   2. In Mvc if you have a controller base you could wrap the Json method with:         public new JsonResult Json(object data)         {             return Json(data, "application/json", JsonRequestBehavior.AllowGet);                    }   3. The most work would be to decorate your Actions with:         [AcceptVerbs(HttpVerbs.Get)]   4. Another tnat is also a lot of work that needs to be done to every ajax call returning Json is:                             msg = $.ajax({ url: $('#ajaxGetSampleUrl').val(), dataType: 'json', type: 'POST', async: false, data: { name: theClass }, success: function(data, result) { if (!result) alert('Failure to retrieve the Sample Data.'); } }).responseText;   This should cover all the issues you may run into when upgrading. Let me kow if you run into any other ones.

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  • Pro SharePoint 2010 Business Intelligence Solutions

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). Oh yeah baby, it’s out finally! This book is what I wanted to write for so long now, but never really got a chance to. For SharePoint 2007, I authored the SharePoint section of “Smart BI Solutions with SQL Server 2008” for MS Press. But never really got the time, to author a full book that this topic deserved. Until SharePoint 2010, we actually have a full book on this topic. So first things first, I didn’t actually write it. My role was limited to the overall concept, the outline, the layout, completion of it, code samples, identifying what we need in here, vouching for technical accuracy, identifying authors etc. The real work was done by Srini (5 chapters), and Steve (1 chapter). So credit given where it is due. But, with that said, this is a pretty good book. It has always been a challenge to find the superman that knows both, data ware housing concepts, and SharePoint concepts. The data ware housing concepts include basic stuff you need to know to work in the BI area such as cubes, MDX queries, etc. So chapter 1 covers that – and if you’re a hardcore DBA, feel free to skip Chapter 1. Then beyond that, we take every single SharePoint 2010 BI topic, and slice and dice it in detail. The topics we deal with are - Visio Services Reporting services Business Connectivity Services Excel Services PerformancePoint Services And in covering each of these topics, we ensure that a general layout was followed for each topic, to ensure completeness of content. We make sure we cover Setup related issues and advice Point and click usage Code usage, i.e. extensibility using visual studio and a walkthrough of the administration side of things, including powershell. (Yes, I insisted on that in being there in every chapter). Writing a book is always a lot of work, so we hope you find it useful. And it should go very well with the other book I just reviewed, which is Microsoft ADO.NET 4, step by step. Comment on the article ....

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  • Avoiding Duplicate Content Penalties on a Corporate/Franchise website

    - by heath
    My question is really an extension of a previous question that was ported from stackoverflow and closed so I cannot edit it. The basic gist is a regional franchise company has decided to force all independent stores into one website look; they currently all have their own domains and completely different websites. After reading the helpful answers and looking over some links provided, I think my solution is to put a 301 on each franchise store site (acme-store1.com, acme-store2.com, etc) back to the main corporate site (acme.com). All of the company history, product info, etc (about 90% of the entire site) applies to all stores. However, each store should have some exclusive content such as staff, location pictures, exclusive events and promotions, etc. I originally thought that I would simply do something like acme.com/store1/staff, acme.com/store2/staff, etc for the store exclusive content and then acme.com/our-company, for example, would cover all stores. However, I now see two issues that I don't know how to solve. They want to see site stats based on what store site they came from. If a user comes from acme-store1.com, is redirected to acme.com and hits several pages, don't I need to somehow keep that original site in the new url to track each page in that user's session and show they originally came from acme-store1.com? Each store is still independently owned and is essentially still in competition with the other stores, albeit, in less competition than they are with other brands. This is important because each store would like THEIR contact info, links to their social media pages, their mailing list sign-up and customer requests on EVERY page. So if a user originally goes to acme-store1.com and is redirected to acme.com, it still should look to the user that it's all about store 1, even though 90% of the content will be exactly the same as it is in the store 2, store 3 and corporate site. For example, acme.com/our-company would have the same company history, same header/footer/navigation, BUT depending on the original site the user came from, it would display contact and links to THAT store. If someone came directly to the corporate site, it would display their contact and links (they have their own as well). I was considering that all redirects would be to store1.acme.com, store2.acme.com, etc (or acme.com/store1) and then I can dynamically add the contact info and appropriate links based on the subdomain or subfolder. But, then I have to worry about duplicate content penalties because, again, about 90% of the text in these "subdomains" are all the same. For reference, this is a PHP5 site. I've already written a compact framework utilizing templates and mod-rewrite that I've used for other sites. Is this an easy fix that I'm just not grasping? Any suggestions?

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  • Do we need to adopt a black-box asset our project is inheriting from its predecessor?

    - by Tom Anderson
    Our client has an eCommerce site which was developed by an in-house team, and is now showing its age. I work for a firm brought in as external contractors to build a replacement. Part of the current site is a Flash viewer applet which displays media about the product - zoom-able images, 360-degree views, movies, and so on. We need to show the same media the current site does, so we are simply reusing the viewer. The viewer is embedded on a page in the usual way, and told what media to show by means of an XML file it loads from our server, which is pretty simple for us to generate. We've got this working; it was pretty straightforward. But what else do we need to do? The thing is, as far as we're concerned, the viewer is a binary blob which is served from the client's content-distribution network. We embed it, feed it some XML, and it does its job, but we have no power over its internals. It's completely opaque to us - a black box. We can use it to do what it does, but we can't change it, so if we ever need to do something different, we're stuffed. We're building this site for the client, and when we're done, we'll hand it over for them to maintain. We won't be doing the maintenance ourselves. There's a small team within the client who are working as part of our team, and who will be the ones doing the maintenance. That team only includes one person from the team that built the old site, and it's not someone who knows the image viewer. The people who do know the image viewer are not slated to join our team when our system replaces theirs - they'll be moved to other projects. The documentation on the viewer is extremely thin, and as far as i know doesn't cover the internals at all. My worry is that if someone doesn't take some positive action, all knowledge of the internal workings of the viewer - even down to where the source code for it is - will be lost. It's possible it already has been. Is this something to worry about? If so, whose job is it to worry about it? What should they do about it once they've got worried?

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  • Cheating on Technical Debt

    - by Tony Davis
    One bad practice guaranteed to cause dismay amongst your colleagues is passing on technical debt without full disclosure. There could only be two reasons for this. Either the developer or DBA didn’t know the difference between good and bad practices, or concealed the debt. Neither reflects well on their professional competence. Technical debt, or code debt, is a convenient term to cover all the compromises between the ideal solution and the actual solution, reflecting the reality of the pressures of commercial coding. The one time you’re guaranteed to hear one developer, or DBA, pass judgment on another is when he or she inherits their project, and is surprised by the amount of technical debt left lying around in the form of inelegant architecture, incomplete tests, confusing interface design, no documentation, and so on. It is often expedient for a Project Manager to ignore the build-up of technical debt, the cut corners, not-quite-finished features and rushed designs that mean progress is satisfyingly rapid in the short term. It’s far less satisfying for the poor person who inherits the code. Nothing sends a colder chill down the spine than the dawning realization that you’ve inherited a system crippled with performance and functional issues that will take months of pain to fix before you can even begin to make progress on any of the planned new features. It’s often hard to justify this ‘debt paying’ time to the project owners and managers. It just looks as if you are making no progress, in marked contrast to your predecessor. There can be many good reasons for allowing technical debt to build up, at least in the short term. Often, rapid prototyping is essential, there is a temporary shortfall in test resources, or the domain knowledge is incomplete. It may be necessary to hit a specific deadline with a prototype, or proof-of-concept, to explore a possible market opportunity, with planned iterations and refactoring to follow later. However, it is a crime for a developer to build up technical debt without making this clear to the project participants. He or she needs to record it explicitly. A design compromise made in to order to hit a deadline, be it an outright hack, or a decision made without time for rigorous investigation and testing, needs to be documented with the same rigor that one tracks a bug. What’s the best way to do this? Ideally, we’d have some kind of objective assessment of the level of technical debt in a software project, although that smacks of Science Fiction even as I write it. I’d be interested of hear of any methods you’ve used, but I’m sure most teams have to rely simply on the integrity of their colleagues and the clear perceptions of the project manager… Cheers, Tony.

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