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• What is the process of planning software called? Or what is the job title of someone who does software planning?

  - by Ryan

  For example, let's say a non-technical person comes to me with their rough initial specification. And I sit down with them over a couple weeks and help them hone, formalize and better plan the application that they want built. What is this called? Information architecture, software architecture, specification writing, software planning, requirements analysis? What is the best, most recognizable term for this?

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• How to enable ufw firewall to allow icmp response?

  - by Jeremy Hajek

  I have a series of Ubuntu 10.04 servers and each one has ufw firewall enabled. I have allowed port 22 (for SSH) and 80 (if it's a webserver). My question is that I am trying to enable icmp echo response (ping reply). ICMP functions differently than other protocols--I know it is below the IP level in a technical sense. You can just type sudo ufw allow 22, but you cannot type sudo ufw allow icmp How should attack this problem?

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• New Master Data Services Training Available

  - by mattande

  [posted by Suzanne Selhorn, Technical Writer on the MDS team] Some new self-paced training is now available on the Microsoft Download Center. To take advantage of this training, you should have a working installation of MDS with sample data already loaded. 01 Introduction http://download.microsoft.com/download/5/9/F/59F1639E-EF57-4915-8848-EF1DC2157EBB/01 Introduction.pdf This lesson provides an overview of MDS. 02 MDS Environment http://download.microsoft.com/download/5/9/F/59F1639E-EF57-4915-8848-EF1DC2157EBB/02...(read more)

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• How to build a Query Template Explorer

  Having introduced his cross-platform Query Template solution, Michael now gives us the technical details on how to integrate his .NET controls into applications both simple and complex. With screenshots and code samples, this has everything you need to build your own powerful SQL editor or Query Template explorer.

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• vJUG: Worldwide Virtual JUG Created

  - by Tori Wieldt

  London Java Community leader and technical evangelist Simon Maple has created a Meetup called vJUG, with aim toward connecting Java Developers in the virtual world. The aim for vJUG is: Get technical leaders from around the world to present to the vJUG members (without travel cost concerns!). Work with local JUGs to provide worldwide content to their members and help JUGs present to a worldwide audience. Provide content to devs without access to a local JUG. Be a hub that will stream content from other JUG sessions live.  The vJUG is not intended to replace local JUG efforts. "The vJUG can never be, and will never be, as vibrant and valuable to its members as a proper local JUG can. Why? Because the true value in JUG meetings are the face to face interactions and personal networking," said Maple. "However, many people do not have access to a really active JUG with great speakers and awesome content. Or, like me, the closest JUG is about 90 mins away." WebEx and Google Hangouts are great, Maple explained, he hopes vJUG will provide more coordination of online events.  Maple hopes that in the future, vJUG will provide An Events calendar with reminders and links to up coming meetings. A Newsletter with what's coming up and links to previous sessions. Coordination of links to IRC channels which are active during presentations (to create a feeling of virtual community). Comments and forums around sessions and presentations A place where physical JUGs could advertise their sessions (i.e. a NY JUG event) to a worldwide audience, when streamed, via an event that people can sign up to. A common Webex or Hangout. Maple encourages both people who need a JUG and existing JUG members to join vJUG. "I'm looking forward to talking with many of you one to get members, speakers, and JUG support!" Join vJUG now! (I sense a need for a logo...) 

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• How to mention your responsibilities if you are the only programmer in resume [closed]

  - by user105919

  I worked for a company for 1.5 years as web developer. As i was the only IT person in the company , i used to do all work by myself. Now i am applying for new job and i want to write all the sys admin stuff i used to do there. Now my main concern is that if the new employer call that old company then they will only say that he was web developer a sthey won't know the technical diff between sys admin and php coding. will the employer trust me or not

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• Understanding When Social Interactions Should Be Resolved in Another Channel

  - by Christina McKeon

  Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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• Live from the #summit13 keynote : 2013-10-16

  - by AaronBertrand

  Early morning start here in Charlotte. I'm going to try and keep this post updated as I have new information from the keynote to share, so refresh often! 8:24 AM Bill Graziano takes the stage and welcomes us to the 15th PASS Summit. He mentions that PASS delivered over 700,000 hours of technical training in the previous fiscal year, and shows a Power BI Power Map video talking about all of the SQL Saturday accomplishments in the last few years. She introduces Amy Lewis, who wins this year's PASSion...(read more)

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• Make Contact with Google at SIGCSE 2010

  Next week several Googlers will be attending and presenting at the 41st ACM Technical Symposium on Computer Science Education ( SIGCSE 2010 ). From March 10-13, Leslie Hawthorn...

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• Is there going to be a friendly Unity settings window?

  - by Valorin

  Currently, as far as I am aware, you need to use the CompizConfig Settings Manager application to play with the Unity configuration settings. While this makes sense, from a technical point of view, it requires the user to know about the settings manager, install it, and then find the Unity options within it. Not very user friendly. Is there a user friendly configuration application planned that will offer all the configuration options in an easy-to-use for new people fashion?

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• User intentions analysis

  - by Mark Bramnik

  I'm going to work on some project that would do a user-action recognition based on what he/she does in the system. As far as I understand there are two main parts here: Intercept the user actions (say http traffic in web/ui interaction in thick-client) analysis of user intentions. While the first part is rather technical and therefor easy to implement, the second one is AI related and can be academic. So I was wondering whether someone knows some third-parties/academic projects that would implement the 'action-recognition' stuff?

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• Using SQL Server Integration Services and StreamInsight Together

  The purpose of this paper is to provide guidance for enriching data integration scenarios by integrating StreamInsight with SQL Server Integration Services. Specifically, we looked at the technical challenges and solutions for such integration, by using a case study based on a customer scenarios in the telecommunications sector. NEW! SQL Monitor 2.0Monitor SQL Server Central's servers withRed Gate's new SQL Monitor.No installation required. Find out more.

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• META Tags in SEO - Should You Use Them?

  Onsite SEO is going by the wayside and not being used by the search engines much anymore but it may still benefit you to optimize each of your web pages. The search engines have a formula to determine keyword relevancy on each page of your web site. The technical term is an algorithm, which each engine has its own unique algorithm that it uses to rank pages.

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• Running Assemblies in custom application domains

  This sounds like a deep technical thing and internally it's right too. But in a developer prospective, if he needs to run an assembly under a fresh new ApplicationDomain, it's so easy like just use some of the classes defined in System NameSpace. Below I am explaining this with a small console application.

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• Search Engine Optimization Basics For Your Home Business Website

  If you are really serious about achieving success with your home business then you need to learn some search engine optimization basics. While the more technical aspects of this can be very intimidating, the basics can be very simple to understand and could help you to get better ranking, and generate more traffic to your site.

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• .NET Developer Basics – Recursive Algorithms

  Recursion can be a powerful programming technique when used wisely. Some data structures such as tree structures lend themselves far more easily to manipulation by recursive techniques. As it is also a classic Computer Science problem, it is often used in technical interviews to probe a candidate's grounding in basic programming techniques. Whatever the reason, it is well worth brushing up one's understanding with Damon's introduction to Recursion.

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• Announcement: ZFS Backup Appliance

  - by uwes

  Announcing Product Software Changes for Sun ZFS Backup Appliance Effective December 4th, 2012, Replication and Cloning software licenses are no longer mandatory purchases with Sun ZFS Backup Appliance.   Replication and Cloning are still available as optional additions on new Sun ZFS Backup Appliance quotes, or as additions to existing systems. For More Product Information Go To External: ZFS Storage Appliance Oracle.com page External: ZFS Storage Appliance Oracle Technical Network.com page External: Software download support.oracle.com page

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• Bluetooth push application

  - by Paul Kassey

  I am considering the technical viability of software that I want to write. Is there a way that I can push data to a phone (iPhone or Andriod) via Bluetooth without pairing with it? I want to be able to walk into a room and have a computer push data to my phone when I get a certain distance from it, or push data to any phone automatically when it comes within a certain distance to a Bluetooth-ready device?

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• C++ Tutorial 1: Introduction to programming in C++

  As the worlds increasing use of computer technology in the digital era continues apace, it becomes ever more vital for engineers and developers to have a better understanding of the technical process... [Author: Theodore Odeluga - Computers and Internet - April 05, 2010]

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• Implementing a Repository with NHibernate - Quickstart with NHibernate (part 2)

  - by BobPalmer

  This is the second in a series of tutorials I am working on to help developers quickly get up to speed with NHibernate.  In this tutorial, I'll be focusing on an implementation of a repository pattern. As always, comments, suggestions, and any technical bits I may have missed are always appreciated! You can view the entire article via this Google Docs link: http://docs.google.com/Doc?docid=0AUP-rKyyUMKhZGczejdxeHZfMTVjMnBqYjVnNw&hl=en Enjoy! -Bob

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• How to Learn PHP Starting Today

  When thinking about how to learn PHP, many first timers may think of complex theories that are highly technical in nature. Although this is true, you don't need to know the upper level concepts to start learning the basic principles.

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• JavaOne 2011 - Moscow and Hyderabad Editions

  - by Cassandra Clark

  Connect with Java developers at JavaOne - JavaOne will be held in Moscow, April 12-13th, 2011 and again in Hyderabad, May 10th - 11th, 2011. Enjoy two days of technical content and hands-on learning focused on Java and next-generation development trends and technologies, including rich enterprise applications (REAs), service-oriented architecture (SOA), and the database.JavaOne Moscow Tracks - Java EE, Enterprise Computing, and the CloudJava SE, Client Side Technologies, and Rich User ExperiencesJava ME, Mobile, and EmbeddedJavaOne Hyderabad Tracks - Core Java PlatformJava EE, Enterprise Computing, and the CloudJava SE, Client Side Technologies, and Rich User ExperiencesJava ME, Mobile, and EmbeddedRegister Now for JavaOne Moscow!Register Now for JavaOne Hyderabad!

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• The Human Side of Network Integration

  Bringing two networks together is not always a simple matter. Enterprises that approach it from a purely technical perspective are in for a more complex integration.

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• If you had to teach professional development to students that just graduated school, what would be the topics?

  - by user2567

  The idea is to give them more chances to be efficient in a professional environment. Most students are good with theory, most of them are smart, but they have to learn how to solve common technical problems. They will be better programmers as they practice, but maybe we can help them with some introduction training. Which topics you would select for a two weeks full time training? It's an open question, I don't want to suggest things that will reduce the answers to a particular field.

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• Linux on 8-bit

  - by nospam(at)example.com (Joerg Moellenkamp)

  This is nothing short of extremly cool from a technical perspective. The author has done it by writing an ARM emulator for an AVR controller and running Linux with this emulation : Linux on an 8-bit micro?.This is definitely not the fastest, but I think it may be the cheapest, slowest, simplest to hand assemble, lowest part count, and lowest-end Linux PC. The board is hand-soldered using wires, there is not even a requirement for a printed circuit board

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