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  • The Low Down Dirty Azure Blues

    - by SGWellens
    Remember the SETI screen savers that used to be on everyone's computer? As far I as know, it was the first bona-fide use of "Cloud" computing…albeit an ad hoc cloud. I still think it was a brilliant leveraging of computing power. My interest in clouds was re-piqued when I went to a technical seminar at the local .Net User Group. The speaker was Mike Benkovitch and he expounded magnificently on the virtues of the Azure platform. Mike always does a good job. One killer reason he gave for cloud computing is instant scalability. Not applicable for most applications, but it is there if needed. I have a bunch of files stored on Microsoft's SkyDrive platform which is cloud storage. It is painfully slow. Accessing a file means going through layers and layers of software, redirections and security. Am I complaining? Hell no! It's free! So my opinions of Cloud Computing are both skeptical and appreciative. What intrigued me at the seminar, in addition to its other features, is that Azure can serve as a web hosting platform. I have a client with an Asp.Net web site I developed who is not happy with the performance of their current hosting service. I checked the cost of Azure and since the site has low bandwidth/space requirements the cost would be competitive with the existing host provider: Azure Pricing Calculator. And, Azure has a three month free trial. Perfect! I could try moving the website and see how it works for free. I went through the signup process. Everything was proceeding fine until I went to the MS SQL database management screen. A popup window informed me that I needed to install Silverlight on my machine. Silverlight? No thanks. Buh-Bye. I half-heartedly found the Azure support button and logged a ticket telling them I didn't want Silverlight on my machine. Within 4 to 6 hours (and a myriad (5) of automated support emails) they sent me a link to a database management page that did not require Silverlight. Thanks! I was able to create a database immediately. One really nice feature was that after creating the database, I was given a list of connection strings. I went to the current host provider, made a backup of the database and saved it to my machine. I attached to the remote database using SQL Server Studio 2012 and looked for the Restore menu item. It was missing. So I tried using the SQL command: RESTORE DATABASE MyDatabase FROM DISK ='C:\temp\MyBackup.bak' Msg 40510, Level 16, State 1, Line 1 Statement 'RESTORE DATABASE' is not supported in this version of SQL Server. Are you kidding me? Why on earth…? This can't be happening! I opened both the source database and destination database in SQL Management Studio. I right clicked the source database, selected "Tasks" and noticed a menu selection called "Deploy Database to SQL Azure" Are you kidding me? Could it be? Oh yes, it be! There was a small problem because the database already existed on the Azure machine, I deployed to a new name, deleted the existing database and renamed the deployed database to what I needed. It was ridiculously easy. Being able to attach SQL Management Studio to remote databases is an awesome but scary feature. You can limit the IP addresses that can access the database which enhances security but when you give people, any people, me included, that much power, one errant mouse click could bring a live system down. My Advice: Tread softly and carry a large backup thumb-drive. Then I created a web site, the URL it returned look something like this: http://MyWebSite.azurewebsites.net/ Azure supports FTP, but I couldn't figure out the settings until I downloaded the publishing profile. It was an XML file that contained the needed information. I still couldn't connect with my FTP client (FileZilla). After about an hour of messing around, I deleted the port number from the FileZilla setup page….and voila, I was in like Flynn.   There are other options of deploying directly from Visual Studio, TFS, etc. but I do not like integrated tools that do things without my asking: It's usually hard to figure out what they did and how to undo it. I uploaded the aspx , cs , webconfig, etc. files. Bu it didn't run. The site I ported was in .NET 3.5. The Azure website configuration page gave me a choice between .NET 2.0 and 4.0. So, I switched to Visual Studio 2010, chose .NET 4.0 and upgraded the site. Of course I have the original version completely backed up and stored in a granite cave beneath the Nevada desert. And I have a backup CD under my pillow. The site uses ReportViewer to generate PDF documents. Of course it was the wrong version. I removed the old references to version 9 and added new references to version 10 (*see note below). Since the DLLs were not on the Azure Server, I uploaded them to the bin directory, crossed my fingers, burned some incense and gave it a try. After some fiddling around it ran. I don't know if I did anything particular to make it work or it just needed time to sort things out. However, one critical feature didn't work: ReportViewer could not programmatically generate PDF documents. I was getting this exception: "An error occurred during local report processing. Parameter is not valid." Rats. I did some searching and found other people were having the same problem, so I added a post saying I was having the same problem: http://social.msdn.microsoft.com/Forums/en-US/windowsazurewebsitespreview/thread/b4a6eb43-0013-435f-9d11-00ee26a8d017 Currently they are looking into this problem and I am waiting for the results. Hence I had the time to write this BLOG entry. How lucky you are. This was the last message I got from the Microsoft person: Hi Steve, Windows Azure Web Sites is a multi-tenant environment. For security issue, we limited some API calls. Unfortunately, some GDI APIS required by the PDF converting function are in this list. We have noticed this issue, and still investigation the best way to go. At this moment, there is no news to share. Sorry about this. Will keep you posted. If I had to guess, I would say they are concerned with people uploading images and doing intensive graphics programming which would hog CPU time.  But that is just a guess. Another problem. While trying to resolve the ReportViewer problem, I tried to write a file to the PDF directory to see if there was a permissions problem with some test code: String MyPath = MapPath(@"~\PDFs\Test.txt"); File.WriteAllText(MyPath, "Hello Azure");     I got this message: Access to the path <my path> is denied. After some research, I understood that since Azure is a cloud based platform, it can't allow web applications to save files to local directories. The application could be moved or replicated as scaling occurs and trying to manage local files would be problematic to say the least. There are other options: Use the Azure APIs to get a path. That way the location of the storage is separated from the application. However, the web site is then tied Azure and can't be moved to another hosting platform. Use the ApplicationData folder (not recommended). Write to BLOB storage. Or, I could try and stream the PDF output directly to the email and not save a file. I'm not going to work on a final solution until the ReportViewer is fixed. I am just sharing some of the things you need to be aware of if you decide to use Azure. I got this information from here. (Note the author of the BLOG added a comment saying he has updated his entry). Is my memory faulty? While getting this BLOG ready, I tried to write the test file again. And it worked. My memory is incorrect, or much more likely, something changed on the server…perhaps while they are trying to get ReportViewer to work. (Anyway, that's my story and I'm sticking to it). *Note: Since Visual Studio 2010 Express doesn't include a Report Editor, I downloaded and installed SQL Server Report Builder 2.0. It is a standalone Report Editor to replace the one not in Visual Studio 2010 Express. I hope someone finds this useful. Steve Wellens CodeProject

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  • Consolidating and Virtualizing with Oracle&rsquo;s Network Fabric

    - by Ferhat Hatay
    Server, storage and operating system virtualization technologies are already widely  deployed within datacenters, and are considered an integral component to drive cost  savings and agility. These technologies are now being combined with network  virtualization to usher in a new era of cloud computing. Oracle provides a networking fabric that delivers cloud-ready network services based on  Ethernet or InfiniBand fabrics that are tightly integrated with application infrastructure. Oracle’s network fabric provides the performance and manageability required for any  Oracle application environment or private cloud infrastructure. Logical architecture of Oracle’s network fabric. Oracle’s unique ability to deliver extreme performance and scale by tightly integrating  network services across application infrastructure is demonstrated in the Oracle Exalogic  Elastic Cloud and the Oracle Exadata Database Machine. These engineered solutions  offer up to 5X and 10X performance gains respectively compared to traditional multivendor architectures where the offerings are not engineered to work together. By integrating advanced networking capabilities across the entire hardware and software  stack, Oracle’s network fabric can help maximize application performance and scale,  reduce the number of network components, and simplify datacenter operations through  integrated network management and orchestration. The resulting business benefits are: Reduced acquisition costs Lower power and cooling costs Reduced management costs Faster deployment Greater agility in meeting changing business needs For more information see the whitepaper: Consolidating and Virtualizing Datacenter Networks with Oracle's Network Fabric.

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  • Oracle Database Security Protecting the Oracle IRM Schema

    - by Simon Thorpe
    Acquiring the Information Rights Management technology in 2006 was part of Oracle's strategic security vision and IRM compliments nicely the overall Oracle security set of solutions. A year ago I spoke about how Oracle has solutions that can help companies protect information throughout its entire life cycle. With our acquisition of Sun this set of solutions has solidified and has even extended down to the operating system and hardware level. Oracle can now offer customers technology that protects their data from the disk, through the database to documents on the desktop! With the recent release of Oracle IRM 11g I was tasked to configure demonstration and evaluation environments and I thought it would make a nice story to leverage some of the security features in the latest release of the Oracle Database. After building these environments I thought I would put together a simple video demonstrating how both Database Advanced Security and Information Rights Management combined can provide a very secure platform for protecting your information. Have a look at the following which highlights these database security options.Transparent Data Encryption protecting the communication from the Oracle IRM server to the Database server. Encryption techniques provide confidentiality and integrity of the data passing to and from the IRM service on the back end. Transparent Data Encryption protecting the Oracle IRM database schema. Encryption is used to provide confidentiality of the IRM data whilst it resides at rest in the database table space. Database Vault is used to ensure only the Oracle IRM service has access to query and update the information that resides in the database. This is an excellent method of ensuring that database administrators cannot look at or make changes to the Oracle IRM database whilst retaining their ability to administrate the database. The last thing you want after deploying an IRM solution is for a curious or unhappy DBA to run a query that grants them rights to your company financial data or documents pertaining to a merger or acquisition.

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  • Oracle OpenWorld Series: Amit Zavery’s General Session

    - by Michelle Kimihira
    Join Amit Zavery, Vice President of Fusion Middleware Product Management in this strategy and roadmap session for Fusion Middleware, Innovation Platform for Oracle Apps, including Oracle Fusion Applications (GEN9504) on Monday, October 1st at 10:45 AM – 11:45 AM in Moscone West, 3002/3003. Learn the value of Oracle Fusion Applications’ architecture and the role of Oracle Application Development Framework, Oracle SOA Suite, Oracle Business Intelligence, Oracle WebCenter, and Oracle Identity Management. Hear how customers like Boeing and Electronic Art have implemented Oracle Fusion Middleware to improve productivity and lower IT costs today with Oracle Applications and lay a foundation for business innovation. Boeing, world’s largest aerospace company will talk about their need to automate, streamline, and standardize a common process for Order Capture through Orchestration and Financial/ Contract Closeout activities, while dramatically reducing costs. Electronic Art, leading global interactive entertainment software company will talk about their challenge with overwhelming amount of data arriving in different formats and their need to rationalize their architecture to handle this transformation. Additional Information ·         Relevant Blogs: Oracle OpenWorld Countdown Begins ,  Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications, Oracle OpenWorld Blog ·         Focus On Docs: Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications ·         Product Information on Oracle.com: Oracle Fusion Middleware ·         Subscribe to our regular Fusion Middleware Newsletter ·         Follow us on Twitter and Facebook

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  • AIIM Best Practice Awards to Two Oracle Customers

    - by [email protected]
    On Tuesday night at the AIIM Awards Banquet, two Oracle customers and their implementation partners won awards for their Oracle Enterprise 2.0 implementations. The Bureau of Indian Affairs, a division of the Department of Interior, won a Carl E. Nelson Best Practices Award for their implementation of Oracle WebCenter and Oracle Content Management to provide an interactive social media environment to engage and inform their constituent communities. The BIA Citizen Portal provides all the services of the Bureau of Indian Affairs to the community of 564 federally recognized tribes that include over 1.9 million American Indians and Alaska Natives. This integration was achieved with the support of Oracle partner Mythics. The Charles Town Police Department integrated Oracle Content Management to integrate with and support their police evidence system. This integration was created in partnership with Oracle partner EDAC Systems Inc. Diane Hoppe of EDAC Systems Inc. was on hand to receive the award for Charles Town Police Department. You can see pictures of our award winners here: Linus Chow, Oracle; John Mancini, President of AIIM; and Diane Hoppe, EDACS - Charles Town Police: John Mancini, President of AIIM; Linus Chow, Oracle; Chris Baker, Mythics; and Bureau of Indian Affairs Oracle, EDACS, Mythics, BIA You can read more in the AIIM press release.

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  • JMX Based Monitoring - Part One

    - by Anthony Shorten
    In all versions of the Oracle Utilities Application Framework there is an ability to use Java Management eXtensions (JMX) to both manage and monitor the various components of the product. This means that sites can use a JSR120 compliant JMX browser or JMX console to view or manage the components of the product with little or no configuration required. In each version we have progressively added JMX capabilities to allow IT groups more detailed information. In Oracle Utilities Application Framework V2.1 and above it was possible to use JMX on the Web Application Server provided Mbeans to allow you to monitor the online component of the product as well as manage the configuration. Also with a few additional java options it is possible to get a good level of detail about the Java Virtual machine including memory and thread usage. In Oracle Utilities Application Framework V2.2 and above, we added support for Java 5 statistics (Java enabled them by default), database pool statistics and also added the ability to manage and moinitor the batch component of the architecture. Now, in Oracle Utilities Application Framework V4 and above, we added support for Java 6 MXBeans, online management of the cache using JMX, additional JVM information and Performance monitoring using JMX. JMX allows the product to be managed from a common console such as Oracle Enterprise Manager, Tivoli, HP OpenView (and a lot more). Over the next week or so I will be compiling a set of blog entries discussing what is available (in summary format) using JMX and how to get access to the JMX statistics for your version of the product.

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  • The Grenelle II Act In France: A Milestone Towards Integrated Reporting

    - by Evelyn Neumayr
    By Elena Avesani, Principal Product Strategy Manager, Oracle In July of 2010, France took a significant step towards mandating integrated sustainability and financial reporting for all large companies with a new law called Grenelle II. Article 225 of Grenelle II requires that many listed companies on the French stock exchanges incorporate information on the social and environmental consequences of their activities into their annual reports, as well as their societal commitments for sustainable development. The decree that implements Article 225 of Grenelle II was passed in April 2012. Grenelle II is the strongest governmental mandate yet in support of sustainability reporting. The law defines the phase-in process, with large listed companies expected to comply in their 2012 reports and smaller companies expected to comply with their 2014 annual reports. This extra-financial information will have to be embedded in the annual management report, approved by the Board of Directors, verified by a third-party body and given to the annual general meeting. The subjects that must be reported on are grouped into Environmental, Social, and Governance categories. Oracle solutions can help organizations integrate financial and sustainability reporting and provide a more accurate and auditable approach to collecting, consolidating, and reporting such environmental, social, and economic metrics. Through Oracle Environmental Accounting and Reporting and Oracle Hyperion Financial Management Sustainability Starter Kit organizations can collect environmental, social and governance data and collect and consolidate corporate sustainability reporting data from multiple systems and business units. For more information about these solutions please contact [email protected].

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  • Looking ahead at 2011-with Paul Greenberg

    - by divya.malik
    It is almost the end of 2010, rather unbelievable how fast this year has gone by. It is always interesting to read what our CRM gurus have to say about the coming year. So here is CRM luminary, Paul Greenberg’s  forecast for 2011. Mobile CRM growth accelerates. CRM and “Social” companies continue to integrate their capabilities as a few suites begin to emerge. Social “rankings”, as a measure of customer engagement, will become a standard public measure. Analytics exhibits the most significant growth of any area with Customer Insight apps leading the way. Marketing apps mature with social marketing becoming an integral part of the application offering. Customer service begins to redefine itself with greater emphasis on service communities, web self-service and customer knowledge capture. Knowledge management replaces enterprise content management as a core requirement for large businesses. Customer experience reasserts itself loudly as the core of CRM and SCRM - This one is kind of a no-brainer in a way. Co-creation and customer driven product innovation becomes more than just an advanced idea. Microsoft Azure emerges as a true cloud provider at the level of Amazon as cloud computing considers its rise to becoming a primary technology infrastructure. Application marketplaces will become commonplace as companies look to platform providers to fill ecosystem needs, not just CRM. I do encourage you to read the details of his forecasts, that are split into two blog posts. For Part I click here and for Part II, click here. Technorati Tags: oracle,siebel CRM,scrm,paul greenberg

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  • Install and upgrade strategies for Oracle Enterprise Manager 12c - Upcoming Webcasts with live demos

    - by Anand Akela
    At Oracle Open World 2011, we launched the Oracle Enterprise Manager 12c , the only complete cloud management solution for your enterprise cloud. With the new release of Oracle Enterprise Manager Cloud Control 12c, the installation and upgrade process has been enhanced to provide a fast and smooth install experience. In the upcoming webcasts, Oracle Enterprise Manager experts will discuss the installation and upgrade strategies for Oracle Enterprise Manager Cloud Control 12c . These webcasts will include live demonstrations of the install and upgrade processes. In the Webcast on November 17th, we will cover the installation steps and provide recommendations to setup a new Oracle Enterprise Manager Cloud Control 12c environment. We'll also provide a live demonstration of the complete installation process.   Upgrading your Oracle Enterprise Manager environment can be a challenging and complex task especially with large environments consisting of hundreds or thousands of targets. In the webcast on November 18th, we'll describe key facts that administrators must know before upgrading their Enterprise Manager system as well as introduce the different approaches for an upgrade. We'll also walk you through the key steps for upgrading an existing Enterprise Manager 11g (or 10g) Grid Control to Oracle Enterprise Manager Cloud Control 12c. In addition to the live webcasts on Oracle Enterprise Manager Cloud Control 12c install and upgrade processes, please consider attending the replay of  Oracle Enterprise Manager Ops Center webcast with live Q&A . Schedule and registration links of upcoming webcasts  :- Topics Schedule Oracle Enterprise Manager Ops Center: Global Systems Management Made Easy (Replay) November 17 10 a.m PT December 1 10 a.m PT Oracle Enterprise Manager Cloud Control 12c Installation Overview November 17 8 a.m PT Upgrade Smoothly to Oracle Enterprise Manager Cloud Control 12c November 18 8 a.m PT For more information, please go to Oracle Enterprise Manager  web page or  follow us at :  Twitter   Facebook YouTube Linkedin

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  • New Technical Articles on SOA, Mobile, IDM, WebLogic, Coherence

    - by OTN ArchBeat
    For your reading pleasure... In October the following items of techie goodness from members of the architect community were added to the ever-growing library of OTN technical articles. SOA in Real Life: Mobile Solutions by Jürgen Kress, Berthold Maier, Hajo Normann, Danilo Schmeidel, Guido Schmutz, Bernd Trops, Clemens Utschig-Utschig, Torsten Winterberg Consumers are no longer content to be chained to a desktop or laptop computer. This article, teh ninth chapter in the Industrial SOA series, describes ways companies can take SOA to go. [More SOA Articles] SOA and User Interfaces by Juergen Kress, Hajo Normann, Danilo Schmiedel, Guido Schmutz, Clemens Utschig-Utschig, Torsten Winterberg, and Bernd Trops The eighth chapter in the Industrial SOA series addresses the challenges of developing user interfaces in a service oriented architecture, and describes a practical application of Thomas Erl's UI Mediator pattern.[More SOA Articles] Enterprise Grade Deployment Considerations for Oracle Identity Manager AD Connector by Firdaus Fraz Oracle Fusion Middleware solution architect Firdaus Fraz illustrates provides best practice recommendations for setting up an enterprise deployment environment for the OIM connector for Microsoft Active Directory. [More Identity Management Articles] Coherence*Web: Sharing an httpSession Among Applications in Different Oracle WebLogic Clusters by Jordi Villena SOA solution architect Jordi Villena shows how easy it is to extend Coherence*Web to enable session sharing. [More SOA Articles] Multi-Factor Authentication in Oracle WebLogic by Shailesh K. Mishra Using multi-factor authentication to protect web applications deployed on Oracle WebLogic.[More Identity Management Articles] You'll find many more articles on many more topics here.

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  • Slide-decks from recent Adelaide SQL Server UG meetings

    - by Rob Farley
    The UK has been well represented this summer at the Adelaide SQL Server User Group, with presentations from Chris Testa-O’Neill (isn’t that the right link? Maybe try this one) and Martin Cairney. The slides are available here and here. I thought I’d particularly mention Martin’s, and how it’s relevant to this month’s T-SQL Tuesday. Martin spoke about Policy-Based Management and the Enterprise Policy Management Framework – something which is remarkably under-used, and yet which can really impact your ability to look after environments. If you have policies set up, then you can easily test each of your SQL instances to see if they are still satisfying a set of policies as defined. Automation (the topic of this month’s T-SQL Tuesday) should mean that your life is made easier, thereby enabling to you to do more. It shouldn’t remove the human element, but should remove (most of) the human errors. People still need to manage the situation, and work out what needs to be done, etc. We haven’t reached a point where computers can replace people, but they are very good at replace the mundaneness and monotony of our jobs. They’ve made our lives more interesting (although many would rightly argue that they have also made our lives more complex) by letting us focus on the stuff that changes. Martin named his talk Put Your Feet Up, which nicely expresses the fact that managing systems shouldn’t be about running around checking things all the time. It must be about having systems in place which tell you when things aren’t going well. It’s never quite as simple as being able to actually put your feet up, but certainly no system should require constant attention. It’s definitely a policy we at LobsterPot adhere to, whether it’s an alert to let us know that an ETL package has run successfully, or a script that generates some code for a report. If things can be automated, it reduces the chance of error, reduces the repetitive nature of work, and in general, keeps both consultants and clients much happier.

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  • Steve Jobs Goes On Medical. iPad 2 and iPhone 5 On Track.

    - by Gopinath
    Here is a bit of disappointing news for Apple fan boys. Steve Jobs is again going on medical leave as he wants to concentrate on his health for sometime. In an email to the employees of Apple Steve said, At my request, the board of directors has granted me a medical leave of absence so I can focus on my health..I will continue as CEO and be involved in major strategic decisions for the company.I have great confidence that Tim and the rest of the executive management team will do a terrific job executing the exciting plans we have in place for 2011   In the mail, Steve also said that plans for the product releases scheduled in 2011 will not be affected. This means as rumoured iPad 2 In April, iPhone 5 In June With New Hardware. There is not much information on the medical complications Steve is facing now, but many are thinking  its linked to the liver transplant he had in 2009. What ever may be reason, we wish for this speedy recovery. Here is the full content of the email Steve Jobs sent to all employees: Team, At my request, the board of directors has granted me a medical leave of absence so I can focus on my health. I will continue as CEO and be involved in major strategic decisions for the company. I have asked Tim Cook to be responsible for all of Apple’s day to day operations. I have great confidence that Tim and the rest of the executive management team will do a terrific job executing the exciting plans we have in place for 2011. I love Apple so much and hope to be back as soon as I can. In the meantime, my family and I would deeply appreciate respect for our privacy. Steve This article titled,Steve Jobs Goes On Medical. iPad 2 and iPhone 5 On Track., was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Steve Jobs Goes On Medical. iPad 2 and iPhone 5 On Track.

    - by Gopinath
    Here is a bit of disappointing news for Apple fan boys. Steve Jobs is again going on medical leave as he wants to concentrate on his health for sometime. In an email to the employees of Apple Steve said, At my request, the board of directors has granted me a medical leave of absence so I can focus on my health..I will continue as CEO and be involved in major strategic decisions for the company.I have great confidence that Tim and the rest of the executive management team will do a terrific job executing the exciting plans we have in place for 2011   Seems to the plans for release of much anticipated iPad 2 and iPhone 5 will not be affected by Steve’s absence -as rumoured iPad 2 In April, iPhone 5 In June With New Hardware. Here is the full content of the email Steve Jobs sent to all employees: Team, At my request, the board of directors has granted me a medical leave of absence so I can focus on my health. I will continue as CEO and be involved in major strategic decisions for the company. I have asked Tim Cook to be responsible for all of Apple’s day to day operations. I have great confidence that Tim and the rest of the executive management team will do a terrific job executing the exciting plans we have in place for 2011. I love Apple so much and hope to be back as soon as I can. In the meantime, my family and I would deeply appreciate respect for our privacy. Steve This article titled,Steve Jobs Goes On Medical. iPad 2 and iPhone 5 On Track., was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • What's the value of a Facebook fan?

    - by David Dorf
    In his blog posting titled "Why Each Facebook Fan Is Worth $2,000 to J. Crew," Joe Skorupa lays out a simplistic calculation for assigning a value to social media efforts within Facebook. While I don't believe the metric, at least its a metric that can be applied consistently. Trying to explain the ROI to management to start a program, then benchmarking to show progress isn't straightforward at all. Social media isn't really mature enough to have hard-and-fast rules around valuation (yet). When I'm asked by retailers how to measure social media efforts, I usually fess-up and say I can't show an ROI but the investment is so low you might was well take a risk. Intuitively, it just seems like a good way to interact with consumers, and since your competition is doing it, you better do it as well. Vitrue, a social media management company, has calculated a fan as being worth $3.60 per year based on impressions generated in Facebook's news feed. That means a fan base of 1 million translates into at least $3.6 million in equivalent media over a year. Don't believe that number either? Fine, Vitrue now has a tool that let's you adjust the earned media value of a fan. Jump over to http://evaluator.vitrue.com/ and enter your brand's Facebook URL to get an assessment of the current value and potential value. For fun, I compared Abercrombie & Fitch (1,077,480 fans), Gap (567,772 fans), and Wet Seal (294,479 fans). The image below shows the results assuming the default $5 earned media value for a fan. The calculation is more complicated than just counting fans. It also accounts for postings and comments. Its possible for a brand with fewer fans to have a higher value based on frequency and relevancy of posts. The tool gathers data via the Social Graph API for the past 30 days of activity. I'm not sure this tool assigns the correct value either, but hey, its a great start.

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  • Methodology behind fetching large XML data sets in pieces

    - by Jerry Dodge
    I am working on an HTTP Server in Delphi which simply sends back a custom XML dataset. I am not following any type of standard formatting, such as SOAP. I have the system working seamlessly, except one small flaw: When I have a very large dataset to send back to the client, it might take up to 2 minutes for all the data to be transferred. The HTTP Server I'm building is essentially an XML Data based API around a database, implementing the common business rule - therefore, the requests are specific to the data behind the system. When, for example, I fetch a large set of product data, I would like to break this down and send it back piece by piece. However, a single HTTP request calls for a single response. I can't necessarily keep feeding the client with multiple different XML packets unless the client explicitly requests it. I don't have any session management, but rather an API Key. I know if I had sessions, I could keep-alive a dataset temporarily for a client, and they could request bits and pieces of it. However, without session management, I would have to execute the SQL query multiple times (for each chunk of data), and in the mean-time, if that data changes, the "pages" might get messed up, therefore causing items to show on the wrong pages, after navigating to a different page. So how is this commonly handled? What's the methodology behind breaking down a large XML dataset into chunks to save the load?

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  • Oracle Spatial User Conference, Directions, and the US Census

    - by stephen.garth
    This year's Oracle Spatial User Conference should be a winner, featuring new workshops and case studies presented by Oracle Spatial customers on applications as diverse as natural resource management, gold mining, the growing of wine grapes, and the United States Census. This podcast by Directions Media, official media sponsor of the Oracle Spatial User Conference, provides a glimpse of what's in store at the conference. In the podcast, Directions interviewed senior cartographers from the US Census Bureau to explore the enormous challenges of database management, mapping and spatial analysis associated with the 2010 US Census. The Oracle Spatial User Conference is in Phoenix, AZ on April 29, held in conjunction with the GITA Geospatial Infrastructure Solutions Conference. Register for the Oracle Spatial User Conference Listen to the Directions podcast on the 2010 US Census Find out more about Oracle Spatial var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • SQL SERVER – Fix: Error: Compatibility Level Drop Down is Empty

    - by Pinal Dave
    I currently have SQL Server 2012 and SQL Server 2014 both installed on the same machine. My job requires me to travel a lot and I like to travel light. Hence, I have only one computer with all the software installed in it. I can install Virtual Machines but as I was able to install SQL Server 2012 and SQL Server 2014 side by side, I just went ahead with that option. Now one day when I opened up my SQL Server 2014 and went to the properties of the my database, I realized that the dropdown box for Compatibility level is empty. I just can’t select anything there or see what is the current Compatibility level of the database. This was the first time for me so I was bit confused and I tried to search online. Upon searching online I realize that if I was not the first, there are very few questions on this subject on various forums as well as there is no convincing answer to this problem online. That means, I was pretty much first one to face this error. See the image of the situation I was facing. Now I decided to resolve this issue as soon as I can. I spent a few minutes here and there and realize my mistake. I had connected to SQL Server 2014 instance from SQL Server 2012 Management Studio. Hence, I was not able to see any compatibility related settings. Once I connected to SQL Server 2014 instance with SQL Server 2014 Management Studio – this issue was resolved. Well, simple things sometimes keep us very busy. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Error Messages, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • UPK Professional Customer Success Story: Medtronic

    - by [email protected]
    In case you missed the live event, be sure to listen to last week's UPK Customer iSeminar featuring Medtronic. This was the first iSeminar in our quarterly series to showcase UPK Professional (UPK and Knowledge Pathways). Donna Miller and Staci Gilbert gave viewers an inside look at samples of Medtronic's content as they shared their experiences, methodology and best practices for use of the solution. Here are some highlights of the call: • Medtronic initially purchased UPK Professional to support a multi-year, global SAP rollout for 9,000 end users located in 24 countries. • As time went on, they expanded their use of UPK Professional to include several of their other enterprise applications: PeopleSoft, Siebel CRM, Hyperion Financial Management, a number of SAP bolt-ons, Documentum, TrackWise, and many others. • In combination with their Saba LMS, UPK Professional has allowed Medtronic to create, deploy, track and certify consistent end user training for critical transactions and processes across their organization worldwide - essential for a company in a heavily regulated industry. • For key pieces of content or certain end user populations, some Medtronic business units localize/translate the global UPK content. Staci demonstrated examples of their SAP content which has been translated into Japanese. • In the live SAP environment, end users rely on UPK's context sensitive in-application performance support. Medtronic has found this to be very helpful post go-live, giving just-in-time support so end users are confident in a new system or when performing tasks they don't often touch (at quarter or year end). UPK also serves as Medtronic's internal Google. • Medtronic has realized savings on many fronts: reduction in support calls due to in-application performance support, elimination of their training clients, and speedier training (1.5 days rather than 5-7 days) of temporary workers by moving from ILT to a blended solution that includes UPK simulations for eLearning. Thanks again to Donna and Staci for an exceptional presentation. They offered so many great examples for anyone who's looking for ways to get more out of UPK or interested in learning about UPK Professional: Knowledge Pathways. - Karen Rihs, Oracle UPK Outbound Product Management

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  • Slide-decks from recent Adelaide SQL Server UG meetings

    - by Rob Farley
    The UK has been well represented this summer at the Adelaide SQL Server User Group, with presentations from Chris Testa-O’Neill (isn’t that the right link? Maybe try this one) and Martin Cairney. The slides are available here and here. I thought I’d particularly mention Martin’s, and how it’s relevant to this month’s T-SQL Tuesday. Martin spoke about Policy-Based Management and the Enterprise Policy Management Framework – something which is remarkably under-used, and yet which can really impact your ability to look after environments. If you have policies set up, then you can easily test each of your SQL instances to see if they are still satisfying a set of policies as defined. Automation (the topic of this month’s T-SQL Tuesday) should mean that your life is made easier, thereby enabling to you to do more. It shouldn’t remove the human element, but should remove (most of) the human errors. People still need to manage the situation, and work out what needs to be done, etc. We haven’t reached a point where computers can replace people, but they are very good at replace the mundaneness and monotony of our jobs. They’ve made our lives more interesting (although many would rightly argue that they have also made our lives more complex) by letting us focus on the stuff that changes. Martin named his talk Put Your Feet Up, which nicely expresses the fact that managing systems shouldn’t be about running around checking things all the time. It must be about having systems in place which tell you when things aren’t going well. It’s never quite as simple as being able to actually put your feet up, but certainly no system should require constant attention. It’s definitely a policy we at LobsterPot adhere to, whether it’s an alert to let us know that an ETL package has run successfully, or a script that generates some code for a report. If things can be automated, it reduces the chance of error, reduces the repetitive nature of work, and in general, keeps both consultants and clients much happier.

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  • Advanced Oracle SOA Suite Oracle Open World 2012 SOA Presentations

    - by JuergenKress
    The list below only includes SOA presentations delivered or moderated by Oracle SOA Product Management. For a complete list of Oracle Open World 2012 presentations, please go here. Oracle SOA Suite, the Most Capable Tool for Every Possible Integration Challenge Using the Right Tools, Techniques, and Technologies for Integration Projects Administration and Management Essentials for Oracle SOA Suite 11g Extreme Performance and Scale Delivered by SOA on Oracle Exalogic Successful Application Integration and SOA Projects: Customer Panel How to Integrate Cloud Applications with Oracle SOA Suite Transforming the Utilities Industry with Oracle Fusion Middleware Cloud and On-Premises Applications Integration, Using Oracle Integration Adapters Delivering High Value B2B Gateways with Oracle SOA Suite 11g Implementing Successful Healthcare Applications with Oracle SOA Suite Migrating to Oracle SOA Suite: A Sun Java CAPS Customer Experience If Mobile Enablement Is on Your Mind, Oracle SOA Suite and Oracle Service Bus Can Help Building Shared Services Infrastructure with Oracle Service Bus: Customer Panel SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: OOW,OOW presentations,OOW soa ppt,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • July, the 31 Days of SQL Server DMO’s – Day 18 (sys.dm_io_virtual_file_stats)

    - by Tamarick Hill
    The sys.dm_io_virtual_file_stats Dynamic Management Function is used to return IO statistic information about each of your database files on your server. As input parameters, this function takes a database_id and a file_id. If you want to return IO statistic information for all files, you can simply pass in NULL values for both of these. Let’s have a look at this function  and examine its results: SELECT db_name(database_id) DatabaseName, * FROM sys.dm_io_virtual_file_stats(NULL, NULL) The first column in the result set is the DatabaseName which is just a column I created using the db_name() system function and the database_id column from this function. Next we have a file_id which represent the ID for the file, whether it be a data file or transaction log file. The ‘sample_ms’ column represents the total time in milliseconds that the instance has been up and running. Next we have the ‘num_of_reads’, ‘num_of_bytes_read’, and later ‘num_of_writes’, and ‘num_of_bytes_written’. These columns represent the number of reads or writes and number of bytes read or written against a particular file. These columns are beneficial when determining how often a particular file is being accessed. The ‘io_stall_read_ms’ and io_stall_write_ms’ columns each represent the the total time in milliseconds that users have had to wait for reads or writes against a file respectively. The ‘io_stall’ column is the sum of both read and write io stalls. The ‘size_on_disk_bytes’ column represents the size of the respective file on your disk subsystem. Lastly the ‘file_handle’ column is simply the Windows File handle. This Dynamic Management Function is useful when you are needing to analyze your database files for the purposes of segregating high IO databases. This DMF gives you a good view of which of your database files are being accessed the most and which ones may be generating the largest IO stalls. These could be your best candidates for moving into separate IO channels. For more information about this DMF, please see the below Books Online link: http://msdn.microsoft.com/en-us/library/ms190326.aspx Follow me on Twitter @PrimeTimeDBA

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  • SQL SERVER – Weekly Series – Memory Lane – #049

    - by Pinal Dave
    Here is the list of selected articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2007 Two Connections Related Global Variables Explained – @@CONNECTIONS and @@MAX_CONNECTIONS @@CONNECTIONS Returns the number of attempted connections, either successful or unsuccessful since SQL Server was last started. @@MAX_CONNECTIONS Returns the maximum number of simultaneous user connections allowed on an instance of SQL Server. The number returned is not necessarily the number currently configured. Query Editor – Microsoft SQL Server Management Studio This post may be very simple for most of the users of SQL Server 2005. Earlier this year, I have received one question many times – Where is Query Analyzer in SQL Server 2005? I wrote small post about it and pointed many users to that post – SQL SERVER – 2005 Query Analyzer – Microsoft SQL SERVER Management Studio. Recently I have been receiving similar question. OUTPUT Clause Example and Explanation with INSERT, UPDATE, DELETE SQL Server 2005 has a new OUTPUT clause, which is quite useful. OUTPUT clause has access to insert and deleted tables (virtual tables) just like triggers. OUTPUT clause can be used to return values to client clause. OUTPUT clause can be used with INSERT, UPDATE, or DELETE to identify the actual rows affected by these statements. OUTPUT clause can generate a table variable, a permanent table, or temporary table. Even though, @@Identity will still work with SQL Server 2005, however I find the OUTPUT clause very easy and powerful to use. Let us understand the OUTPUT clause using an example. Find Name of The SQL Server Instance Based on database server stored procedures has to run different logic. We came up with two different solutions. 1) When database schema is very much changed, we wrote completely new stored procedure and deprecated older version once it was not needed. 2) When logic depended on Server Name we used global variable @@SERVERNAME. It was very convenient while writing migrating script which depended on the server name for the same database. Explanation of TRY…CATCH and ERROR Handling With RAISEERROR Function One of the developers at my company thought that we can not use the RAISEERROR function in new feature of SQL Server 2005 TRY… CATCH. When asked for an explanation he suggested SQL SERVER – 2005 Explanation of TRY… CATCH and ERROR Handling article as excuse suggesting that I did not give example of RAISEERROR with TRY…CATCH. We all thought it was funny. Just to keep records straight, TRY… CATCH can sure use RAISEERROR function. Different Types of Cache Objects Serveral kinds of objects can be stored in the procedure cache: Compiled Plans: When the query optimizer finishes compiling a query plan, the principal output is compiled plan. Execution contexts: While executing a compiled plan, SQL Server has to keep track of information about the state of execution. Cursors: Cursors track the execution state of server-side cursors, including the cursor’s current location within a resultset. Algebrizer trees: The Algebrizer’s job is to produce an algebrizer tree, which represents the logic structure of a query. Open SSMS From Command Prompt – sqlwb.exe Example This article is written by request and suggestion of Sr. Web Developer at my organization. Due to the nature of this article most of the content is referred from Book On-Line. sqlwbcommand prompt utility which opens SQL Server Management Studio. Squib command does not run queries from the command prompt. sqlcmd utility runs queries from command prompt, read for more information. 2008 Puzzle – Solution – Computed Columns Datatype Explanation Just a day before I wrote article SQL SERVER – Puzzle – Computed Columns Datatype Explanation which was inspired by SQL Server MVP Jacob Sebastian. I suggest that before continuing this article read the original puzzle question SQL SERVER – Puzzle – Computed Columns Datatype Explanation.The question was if the computed column was of datatype TINYINT how to create a Computed Column of datatype INT? 2008 – Find If Index is Being Used in Database It is very often I get a query that how to find if any index is being used in the database or not. If any database has many indexes and not all indexes are used it can adversely affect performance. If the number of indices are higher it reduces the INSERT / UPDATE / DELETE operation but increase the SELECT operation. It is recommended to drop any unused indexes from table to improve the performance. 2009 Interesting Observation – Execution Plan and Results of Aggregate Concatenation Queries If you want to see what’s going on here, I think you need to shift your point of view from an implementation-centric view to an ANSI point of view. ANSI does not guarantee processing the order. Figure 2 is interesting, but it will be potentially misleading if you don’t understand the ANSI rule-set SQL Server operates under in most cases. Implementation thinking can certainly be useful at times when you really need that multi-million row query to finish before the backup fire off, but in this case, it’s counterproductive to understanding what is going on. SQL Server Management Studio and Client Statistics Client Statistics are very important. Many a times, people relate queries execution plan to query cost. This is not a good comparison. Both parameters are different, and they are not always related. It is possible that the query cost of any statement is less, but the amount of the data returned is considerably larger, which is causing any query to run slow. How do we know if any query is retrieving a large amount data or very little data? 2010 I encourage all of you to go through complete series and write your own on the subject. If you write an article and send it to me, I will publish it on this blog with due credit to you. If you write on your own blog, I will update this blog post pointing to your blog post. SQL SERVER – ORDER BY Does Not Work – Limitation of the View 1 SQL SERVER – Adding Column is Expensive by Joining Table Outside View – Limitation of the View 2 SQL SERVER – Index Created on View not Used Often – Limitation of the View 3 SQL SERVER – SELECT * and Adding Column Issue in View – Limitation of the View 4 SQL SERVER – COUNT(*) Not Allowed but COUNT_BIG(*) Allowed – Limitation of the View 5 SQL SERVER – UNION Not Allowed but OR Allowed in Index View – Limitation of the View 6 SQL SERVER – Cross Database Queries Not Allowed in Indexed View – Limitation of the View 7 SQL SERVER – Outer Join Not Allowed in Indexed Views – Limitation of the View 8 SQL SERVER – SELF JOIN Not Allowed in Indexed View – Limitation of the View 9 SQL SERVER – Keywords View Definition Must Not Contain for Indexed View – Limitation of the View 10 SQL SERVER – View Over the View Not Possible with Index View – Limitations of the View 11 SQL SERVER – Get Query Running in Session I was recently looking for syntax where I needed a query running in any particular session. I always remembered the syntax and ha d actually written it down before, but somehow it was not coming to mind quickly this time. I searched online and I ended up on my own article written last year SQL SERVER – Get Last Running Query Based on SPID. I felt that I am getting old because I forgot this really simple syntax. Find Total Number of Transaction on Interval In one of my recent Performance Tuning assignments I was asked how do someone know how many transactions are happening on a server during certain interval. I had a handy script for the same. Following script displays transactions happened on the server at the interval of one minute. You can change the WAITFOR DELAY to any other interval and it should work. 2011 Here are two DMV’s which are newly introduced in SQL Server 2012 and provides vital information about SQL Server. DMV – sys.dm_os_volume_stats – Information about operating system volume DMV – sys.dm_os_windows_info – Information about Operating System SQL Backup and FTP – A Quick and Handy Tool I have used this tool extensively since 2009 at numerous occasion and found it to be very impressive. What separates it from the crowd the most – it is it’s apparent simplicity and speed. When I install SQLBackupAndFTP and configure backups – all in 1 or 2 minutes, my clients are always impressed. Quick Note about JOIN – Common Questions and Simple Answers In this blog post we are going to talk about join and lots of things related to the JOIN. I recently started office hours to answer questions and issues of the community. I receive so many questions that are related to JOIN. I will share a few of the same over here. Most of them are basic, but note that the basics are of great importance. 2012 Importance of User Without Login Question: “In recent version of SQL Server we can create user without login. What is the use of it?” Great question indeed. Let me first attempt to answer this question but after reading my answer I need your help. I want you to help him as well with adding more value to it. Preserve Leading Zero While Coping to Excel from SSMS Earlier I wrote two articles about how to efficiently copy data from SSMS to Excel. Since I wrote that post there are plenty of interest generated on this subject. There are a few questions I keep on getting over this subject. One of the question is how to get the leading zero preserved while copying the data from SSMS to Excel. Well it is almost the same way as my earlier post SQL SERVER – Excel Losing Decimal Values When Value Pasted from SSMS ResultSet. The key here is in EXCEL and not in SQL Server. Solution – 2 T-SQL Puzzles – Display Star and Shortest Code to Display 1 Earlier on this blog we had asked two puzzles. The response from all of you is nothing but Amazing. I have received 350+ responses. Many are valid and many were indeed something I had not thought about it. I strongly suggest you read all the puzzles and their answers here - trust me if you start reading the comments you will not stop till you read every single comment. Seriously trust me on it. Personally I have learned a lot from it. Identify Most Resource Intensive Queries – SQL in Sixty Seconds #028 – Video http://www.youtube.com/watch?v=TvlYy-TGaaA Importance of User Without Login – T-SQL Demo Script Earlier I wrote a blog post about SQL SERVER – Importance of User Without Login and my friend and SQL Expert Vinod Kumar has written excellent follow up blog post about Contained Databases inside SQL Server 2012. Now lots of people asked me if I can also explain the same concept again so here is the small demonstration for it. Let me show you how login without user can help. Before we continue on this subject I strongly recommend that you read my earlier blog post here. In following demo I am going to demonstrate following situation. Login using the System Admin account Create a user without login Checking Access Impersonate the user without login Checking Access Revert Impersonation Give Permission to user without login Impersonate the user without login Checking Access Revert Impersonation Clean up Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Essential roles for web application team

    - by jromero
    Some friends of mine came up with an idea for a web application which we (so far) think could be great. I made the analysis and all the early stages of the development process and I'm about to start the coding. I'm talking about something that is barely a mid-level project, so I consider one developer (myself) should be enough. The thing is that we are trying to assign roles to each one of us so we can be focused on our duties and have clear our responsibilities within the team. We are a crew of four people, three of us (my friends) are business people who would do the marketing, customer relationship, management and accounting stuff and I'm basically the developer. I have in mind to get them involved into the development process by giving them documentation to write and use them as testers, all of that besides the management duties they have. Perhaps someone out there have been in the same situation, so I would appreciate if the experience is shared so we can effectively give ourselves positions in the project based on what I explained above. Which are the essential roles or the optimal team layout so the idea can be developed successfully? The question is not strictly about programming, but it's related to build a software entrepreneurship beyond the code, that is something that I'm sure plenty of us are looking. Any help is really appreciated! Regards.

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  • Meta-licensing of applications

    - by Gene
    I'm currently evaluating license management solutions for our customized and project-based applications, which are supported by a single server in the intranet of the customer. The applications use common functionality provided by the server (session handling, data synchronization, management capabilities, etc) and are installed on mobile devices. We allow our customers to run the applications on X devices and want to check on the server, whether the customer sticks to this limit (based on the sessions). We don't want licensing software to be installed on the devices itself (for example providing X serials to the customer) nor do we want to host an additional server for licensing in the intranet of the customer. If a client connects, our server should load the license for the application running on the client and verify, that there are sessions left. The licensing managers I looked at (12 products so far) focus on the application itself and don't allow me to implement such a floating behavior as described above. For example, this software could easily be used to create a "Standard Edition" or a "Professional Edition" of our server software, which is not our intention. In XHEO DeployLX there is a "Session Limit", which allows to limit the license to the currently established sessions in ASP.NET, which comes very close to my needs. I'm currently thinking of implementing a custom solution, which allows me to load and enforce custom-defined licenses per application on the server-side and a simple editor to define such licenses (which would contain a type and the limit itself), but I would appreciate an existing, easy to integrate commercial solution. I think it could be possible to use DeployLX for this task, but I would spend a lot of money for implementing most of the solution myself (except for the editor). Thanks in advance for any suggestions or hints. Gene

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  • A Model for Planning Your Oracle BPM 10g Migration by Kris Nelson

    - by JuergenKress
    As the Oracle SOA Suite and BPM Suite 12c products enter beta, many of our clients are starting to discuss migrating from the Oracle 10g or prior platforms. With the BPM Suite 11g, Oracle introduced a major change in architecture with a strong focus on integration with SOA and an entirely new technology stack. In addition, there were fresh new UIs and a renewed business focus with an improved Process Composer and features like Adaptive Case Management. While very beneficial to both technology and the business, the fundamental change in architecture does pose clear migration challenges for clients who have made investments in the 10g platform. Some of the key challenges facing 10g customers include: Managing in-process instance migration and running multiple process engines Migration of User Interfaces and other code within the environment that may not be automated Growing or finding technical staff with both 10g and 12c experience Managing migration projects while continuing to move the business forward and meet day-to-day responsibilities As a former practitioner in a mixed 10g/11g shop, I wrestled with many of these challenges as we tried to plan ahead for the migration. Luckily, there is migration tooling on the way from Oracle and several approaches you can use in planning your migration efforts. In addition, you already have a defined and visible process on the current platform, which will be invaluable as you migrate.  A Migration ModelThis model presents several options across a value and investment spectrum. The goal of the AVIO Migration Model is to kick-start discussions within your company and assist in creating a plan of action to take advantage of the new platform. As with all models, this is a framework for discussion and certain processes or situations may not fit. Please contact us if you have specific questions or want to discuss migrations efforts in your situation. Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Kris Nelson,ACM,Adaptive Case Management,Community,Oracle SOA,Oracle BPM,OPN,Jürgen Kress

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