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• Oracle Customer Experience (CX) Solutions Make Retailers Merry

  - by Tuula Fai

  Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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• Mojarra (JSF) 2.1.2 is here

  - by alexismp

  The Mojarra 2.1.2 release was cut a few days ago. Here are the full Maven coordinates : api, impl. You can also get to the release notes and to the list of bugs fixed in this release. This is scheduled for inclusion into the upcoming GlassFish 3.1.1 release. In fact it's already integrated in the latest promoted build (#8) which also includes woodstox 4.1.1. Weld 1.1.1.Final has already been integrated a few builds ago. The JSF team is now working on JSR 344 (JSF 2.2) for which you can get a status by visiting http://jsf-spec.java.net/ and the associated mailing lists. A first expert draft is now available.

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• Ops Center 12c - Update - Provisioning Solaris on x86 Using a Card-Based NIC

  - by scottdickson

  Last week, I posted a blog describing how to use Ops Center to provision Solaris over the network via a NIC on a card rather than the built-in NIC.  Really, that was all about how to install Solaris on a SPARC system.  This week, we'll look at how to do the same thing for an x86-based server. Really, the overall process is exactly the same, at least for Solaris 11, with only minor updates. We will focus on Solaris 11 for this blog.  Once I verify that the same approach works for Solaris 10, I will provide another update. Booting Solaris 11 on x86 Just as before, in order to configure the server for network boot across a card-based NIC, it is necessary to declare the asset to associate the additional MACs with the server.  You likely will need to access the server console via the ILOM to figure out the MAC and to get a good idea of the network instance number.  The simplest way to find both of these is to start a network boot using the desired NIC and see where it appears in the list of network interfaces and what MAC is used when it tries to boot.  Go to the ILOM for the server.  Reset the server and start the console.  When the BIOS loads, select the boot menu, usually with Ctrl-P.  This will give you a menu of devices to boot from, including all of the NICs.  Select the NIC you want to boot from.  Its position in the list is a good indication of what network number Solaris will give the device. In this case, we want to boot from the 5th interface (GB_4, net4).  Pick it and start the boot processes.  When it starts to boot, you will see the MAC address for the interface Once you have the network instance and the MAC, go through the same process of declaring the asset as in the SPARC case.  This associates the additional network interface with the server.. Creating an OS Provisioning Plan The simplest way to do the boot via an alternate interface on an x86 system is to do a manual boot.  Update the OS provisioning profile as in the SPARC case to reflect the fact that we are booting from a different interface.  Update, in this case, the network boot device to be GB_4/net4, or the device corresponding to your network instance number.  Configure the profile to support manual network boot by checking the box for manual boot in the OS Provisioning profile. Booting the System Once you have created a profile and plan to support booting from the additional NIC, we are ready to install the server. Again, from the ILOM, reset the system and start the console.  When the BIOS loads, select boot from the Boot Menu as above.  Select the network interface from the list as before and start the boot process.  When the grub bootloader loads, the default boot image is the Solaris Text Installer.  On the grub menu, select Automated Installer and Ops Center takes over from there. Lessons The key lesson from all of this is that Ops Center is a valuable tool for provisioning servers whether they are connected via built-in network interfaces or via high-speed NICs on cards.  This is great news for modern datacenters using converged network infrastructures.  The process works for both SPARC and x86 Solaris installations.  And it's easy and repeatable.

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• Proving What You are Worth

  - by Ted Henson

  Here is a challenge for everyone. Just about everyone has been asked to provide or calculate the Return on Investment (ROI), so I will assume everyone has a method they use. The problem with stopping once you have an ROI is that those in the C-Suite probably do not care about the ROI as much as Return on Equity (ROE). Shareholders are mostly concerned with their return on the money the invested. Warren Buffett looks at ROE when deciding whether to make a deal or not. This article will outline how you can add more meaning to your ROI and show how you can potentially enhance the ROE of the company.   First I want to start with a base definition I am using for ROI and ROE. Return on investment (ROI) and return on equity (ROE) are ways to measure management effectiveness, parts of a system of measures that also includes profit margins for profitability, price-to-earnings ratio for valuation, and various debt-to-equity ratios for financial strength. Without a set of evaluation metrics, a company's financial performance cannot be fully examined by investors. ROI and ROE calculate the rate of return on a specific investment and the equity capital respectively, assessing how efficient financial resources have been used. Typically, the best way to improve financial efficiency is to reduce production cost, so that will be the focus. Now that the challenge has been made and items have been defined, let’s go deeper. Most research about implementation stops short at system start-up and seldom addresses post-implementation issues. However, we know implementation is a continuous improvement effort, and continued efforts after system start-up will influence the ultimate success of a system.   Most UPK ROI’s I have seen only include the cost savings in developing the training material. Some will also include savings based on reduced Help Desk calls. Using just those values you get a good ROI. To get an ROE you need to go a little deeper. Typically, the best way to improve financial efficiency is to reduce production cost, which is the purpose of implementing/upgrading an enterprise application. Let’s assume the new system is up and running and all users have been properly trained and are comfortable using the system. You provide senior management with your ROI that justifies the original cost. What you want to do now is develop a good base value to a measure the current efficiency. Using usage tracking you can look for various patterns. For example, you may find that users that are accessing UPK assistance are processing a procedure, such as entering an order, 5 minutes faster than those that don’t.  You do some research and discover each minute saved in processing a claim saves the company one dollar. That translates to the company saving five dollars on every transaction. Assuming 100,000 transactions are performed a year, and all users improve their performance, the company will be saving $500,000 a year. That $500,000 can be re-invested, used to reduce debt or paid to the shareholders.   With continued refinement during the life cycle, you should be able to find ways to reduce cost. These are the type of numbers and productivity gains that senior management and shareholders want to see. Being able to quantify savings and increase productivity may also help when seeking a raise or promotion.

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• Server-Sent Events using GlassFish (TOTD #179)

  - by arungupta

  Bhakti blogged about Server-Sent Events on GlassFish and I've been planning to try it out for past some days. Finally, I took some time out today to learn about it and build a simplistic example showcasing the touch points. Server-Sent Events is developed as part of HTML5 specification and provides push notifications from a server to a browser client in the form of DOM events. It is defined as a cross-browser JavaScript API called EventSource. The client creates an EventSource by requesting a particular URL and registers an onmessage event listener to receive the event notifications. This can be done as shown var url = 'http://' + document.location.host + '/glassfish-sse/simple';eventSource = new EventSource(url);eventSource.onmessage = function (event) { var theParagraph = document.createElement('p'); theParagraph.innerHTML = event.data.toString(); document.body.appendChild(theParagraph);} This code subscribes to a URL, receives the data in the event listener, adds it to a HTML paragraph element, and displays it in the document. This is where you'll parse JSON and other processing to display if some other data format is received from the URL. The URL to which the EventSource is subscribed to is updated on the server side and there are multipe ways to do that. GlassFish 4.0 provide support for Server-Sent Events and it can be achieved registering a handler as shown below: @ServerSentEvent("/simple")public class MySimpleHandler extends ServerSentEventHandler { public void sendMessage(String data) { try { connection.sendMessage(data); } catch (IOException ex) { . . . } }} And then events can be sent to this handler using a singleton session bean as shown: @Startup@Statelesspublic class SimpleEvent { @Inject @ServerSentEventContext("/simple") ServerSentEventHandlerContext<MySimpleHandler> simpleHandlers; @Schedule(hour="*", minute="*", second="*/10") public void sendDate() { for(MySimpleHandler handler : simpleHandlers.getHandlers()) { handler.sendMessage(new Date().toString()); } }} This stateless session bean injects ServerSentEventHandlers listening on "/simple" path. Note, there may be multiple handlers listening on this path. The sendDate method triggers every 10 seconds and send the current timestamp to all the handlers. The client side browser simply displays the string. The HTTP request headers look like: Accept: text/event-streamAccept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3Accept-Encoding: gzip,deflate,sdchAccept-Language: en-US,en;q=0.8Cache-Control: no-cacheConnection: keep-aliveCookie: JSESSIONID=97ff28773ea6a085e11131acf47bHost: localhost:8080Referer: http://localhost:8080/glassfish-sse/faces/index2.xhtmlUser-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_3) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.54 Safari/536.5 And the response headers as: Content-Type: text/event-streamDate: Thu, 14 Jun 2012 21:16:10 GMTServer: GlassFish Server Open Source Edition 4.0Transfer-Encoding: chunkedX-Powered-By: Servlet/3.0 JSP/2.2 (GlassFish Server Open Source Edition 4.0 Java/Apple Inc./1.6) Notice, the MIME type of the messages from server to the client is text/event-stream and that is defined by the specification. The code in Bhakti's blog can be further simplified by using the recently-introduced Twitter API for Java as shown below: @Schedule(hour="*", minute="*", second="*/10") public void sendTweets() { for(MyTwitterHandler handler : twitterHandler.getHandlers()) { String result = twitter.search("glassfish", String.class); handler.sendMessage(result); }} The complete source explained in this blog can be downloaded here and tried on GlassFish 4.0 build 34. The latest promoted build can be downloaded from here and the complete source code for the API and implementation is here. I tried this sample on Chrome Version 19.0.1084.54 on Mac OS X 10.7.3.

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• On Demand Webinar: Extreme Database Performance meets its Backup and Recovery Match

  - by Cinzia Mascanzoni

  Oracle’s Sun ZFS Backup Appliance is a tested, validated and supported backup appliance specifically tuned for Oracle engineered system backup and recovery. The Sun ZFS Backup Appliance is easily integrated with Oracle engineered systems and provides an integrated high-performance backup solution that reduces backup windows by up to 7x and recovery time by up to 4x compared to competitor engineered systems backup solutions. Invite partners to register to attend this webcast to learn how the Sun ZFS Backup Appliance can provide superior performance, cost effectiveness, simplified management and reduced risk.

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• UPMC Picks Oracle Identity Management

  - by Naresh Persaud

  UPMC, a $10-billion integrated global health enterprise, has selected Oracle as a key technology partner in UPMC’s $100-million analytics initiative designed to help “unlock the secrets of human health and disease” by consolidating and analyzing data from 200 separate sources across UPMC’s far-flung network.As part of the project UPMC also selected Oracle Identity Management to secure the interaction and insure regulatory compliance. Read complete article here. As healthcare organizations create new services on-line to provide better care Identity Management can provide a foundation for collaboration.

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• NUMA-aware constructs for java.util.concurrent

  - by Dave

  The constructs in the java.util.concurrent JSR-166 "JUC" concurrency library are currently NUMA-oblivious. That's because we currently don't have the topology discovery infrastructure and underpinnings in place that would allow and enable NUMA-awareness. But some quick throw-away prototypes show that it's possible to write NUMA-aware library code. I happened to use JUC Exchanger as a research vehicle. Another interesting idea is to adapt fork-join work-stealing to favor stealing from queues associated with 'nearby' threads.

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• Getting Started with Oracle Fusion Financials

  Designed from the ground-up using the latest technology advances and incorporating the best practices gathered from Oracle's thousands of customers, Fusion Applications are 100 percent open standards-based business applications that set a new standard for the way we innovate, work and adopt technology. Delivered as a complete suite of modular applications, Fusion Applications work with your existing portfolio to evolve your business to a new level of performance. In this AppCast, part of a special series on Fusion Applications, you hear about the unique advantages of Fusion Financials, learn about the scope of the first release and discover how Fusion Financials modules can be used to complement and enhance your existing finance solutions.

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• Attending MySQL Connect? Your Opinion Matters.

  - by Monica Kumar

  Take the MySQL Connect 2012 Survey Thanks to everyone who is at the first ever MySQL Connect Conference in San Francisco this weekend! Don't forget to take your Conference and Session Surveys. Your opinions help shape next year's conference. Take a survey for each of the sessions you attend and be entered into a drawing for one prize for $200 American Express Gift Certificate. Fill in the daily conference survey and be entered into a drawing for one prize for a $500 American Express Gift Card Surveys are located here. Make your opinion count! Take the survey now. Congratulations to Robin Schumacher from DataStax as he is the winner of the Saturday survey!

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• Demo of Contract Lifecycle Management at OpenWorld 2012

  - by jeffrey.waterman

  Here is information for the demo station around CLM at OpenWorld 2012.  Be sure to check the main OpenWorld page for updates. Demo Stations Located in Moscone West 72 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle E-Business Suite Advanced Procurement Purchasing and Services Procurement iProcurement Contract Lifecycle Management for Public Sector Booth W-122 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Internet of Things Becoming Reality

  - by kristin.jellison

  The Internet of Things is not just on the radar—it’s becoming a reality. A globally connected continuum of devices and objects will unleash untold possibilities for businesses and the people they touch. But the “things” are only a small part of a much larger, integrated architecture. A great example of this comes from the healthcare industry. Imagine an expectant mother who needs to watch her blood pressure. She lives in a mountain village 100 miles away from medical attention. Luckily, she can use a small “wearable” device to monitor her status and wirelessly transmit the information to a healthcare hub in her village. Now, say the healthcare hub identifies that the expectant mother’s blood pressure is dangerously high. It sends a real-time alert to the patient’s wearable device, advising her to contact her doctor. It also pushes an alert with the patient’s historical data to the doctor’s tablet PC. He inserts a smart security card into the tablet to verify his identity. This ensures that only the right people have access to the patient’s data. Then, comparing the new data with the patient’s medical history, the doctor decides she needs urgent medical attention. GPS tracking devices on ambulances in the field identify and dispatch the closest one available. An alert also goes to the closest hospital with the necessary facilities. It sends real-time information on her condition directly from the ambulance. So when she arrives, they already have a treatment plan in place to ensure she gets the right care. The Internet of Things makes a huge difference for the patient. She receives personalized and responsive healthcare. But this technology also helps the businesses involved. The healthcare provider achieves a competitive advantage in its services. The hospital benefits from cost savings through more accurate treatment and better application of services. All of this, in turn, translates into savings on insurance claims. This is an ideal scenario for the Internet of Things—when all the devices integrate easily and when the relevant organizations have all the right systems in place. But in reality, that can be difficult to achieve. Core design principles are required to make the whole system work. Open standards allow these systems to talk to each other. Integrated security protects personal, financial, commercial and regulatory information. A reliable and highly available systems infrastructure is necessary to keep these systems running 24/7. If this system were just made up of separate components, it would be prohibitively complex and expensive for almost any organization. The solution is integration, and Oracle is leading the way. We’re developing converged solutions, not just from device to datacenter, but across devices, utilizing the Java platform, and through data acquisition and management, integration, analytics, security and decision-making. The Internet of Things (IoT) requires the predictable action and interaction of a potentially endless number of components. It’s in that convergence that the true value of the Internet of Things emerges. Partners who take the comprehensive view and choose to engage with the Internet of Things as a fully integrated platform stand to gain the most from the Internet of Things’ many opportunities. To discover what else Oracle is doing to connect the world, read about Oracle’s Internet of Things Platform. Learn how you can get involved as a partner by checking out the Oracle Java Knowledge Zone. Best regards, David Hicks

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• Beta Opportunity Soon to Close on "Oracle Database 12c: Installation and Administration" (1Z0-062)

  - by Brandye Barrington

  This is your last opportunity to take the "Oracle Database 12c: Installation and Administration" (1Z1-062) beta exam at the greatly discounted rate of $50 USD, as well as be one of the first to hold this new OCA certification. Earning the Oracle Database 12c Administrator Certified Associate credential gives you the foundational knowledge and skills needed to administer the Oracle Database and sets the stage for your future progression to Oracle Database 12c Administrator Certified Professional.  You can get all preparation details, including exam objectives, number of questions, time allotments, and pricing on the Oracle Certification website. Visit pearsonvue.com/oracle and register for exam 1Z1-062. QUICK LINKS: Certification Track: Oracle Database 12c Administrator Certified Associate Certification Exam: "Oracle Database 12c: Installation and Administration" (1Z1-062) Recommended Training: Oracle Database 12c: Admin, Install and Upgrade Accelerated, Oracle Database 12c: Install and Upgrade Workshop, or Oracle Database 12c: Administration Workshop Certification Website: About Beta Exams Register Now: Pearson VUE

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• Eloqua Experience 2013: Mystique, Modern Marketing and Masterful Engagement

  - by Mike Stiles

  The following is a guest post from Erick Mott, a social business leader at Oracle Eloqua. There’s a growing gap between 20th century marketing and a modern marketing way of doing business. I can’t think of a better example of modern marketing in action than what more than 2,000 people experienced in San Francisco at #EE13; customer-obsession, multichannel content, and real-time engagement all coming together at one extraordinary event. This was my first Eloqua Experience as a new Oracle Eloqua employee. In weeks prior, I heard about the mystique but didn’t know what to expect. What I’ve come to understand with more clarity is everything we do revolves around customer success, and we operate and educate at all times with these five tenets in mind: 1. Targeting: Really Know Your Buyer 2. Engagement: Create a 1:1 Relationship 3. Conversion: Visualize Guided Thinking 4. Analysis: Learn What’s Working 5. Marketing Technology: Enable and Extend the Cloud Product News from Eloqua Experience 2013 We made some announcements that John Stetic, VP of Products, Oracle Eloqua covers in this brief ‘Modern Marketing Minute’ video recorded after Wednesday’s keynote; summarized below, too: Oracle Eloqua AdFocus: While understanding the impact of a specific marketing channel was formerly relegated to marketers’ wish lists, the channels we now focus on are digital, social, and mobile. AdFocus gives marketers a single platform to dynamically create, manage and measure display ads alongside owned and earned media. AdFocus enables marketers to target only key accounts or prospects you want to reach with display ads, as well as provide creative content or personalized ad copy based on their persona and activities. Oracle Eloqua Profiler: The details of what we now know about customers have expanded into a universal customer profile, which can be used to create highly targeted segments. Marketers now can take data that’s not even stored in Eloqua to help targeted and score prospects for a complete, multichannel view of the customer. Profiler gives sales reps one, detailed view of the prospect to extend views beyond Oracle Eloqua asset activity (emails, forms, page views) to any external assets stored in Oracle Eloqua. Marketing Resource Management: New capabilities create more secure and controlled access to marketing resources and data. New integrations provide greater insight into campaign resources and management through a central marketing calendar and simplify resource management. Integrated Sales and Marketing Funnel: An integrated sales and marketing funnel view gives marketing and sales users, cross-functional teams, and executive management a consistent and clear view of pipeline performance. It also quickly provides users with historical metrics across different time spans and conditions. Eloqua AppCloud: More than 20 new AppCloud partners have been added to the community, which now includes 100+ apps. Eloqua AppCloud now provides modern marketers with an even broader range of marketing applications that help expand and enrich sales and marketing efforts; easily accessible in the Topliners Community. Social Capabilities: Recent integration between Oracle Eloqua and Oracle Social Relationship Management (SRM) deliver a comprehensive, scalable and integrated modern marketing solution. New capabilities include better tracking of social activities for a more complete customer profile. Engage Facebook custom audiences with AdFocus to deliver ads and meaningful experiences through trusted social networks. Biggest and Best Eloqua Experience. There’s a lot of talk in the industry about the Marketing Cloud. At Oracle Eloqua, we have been on a mission of delivering the most advanced and integrated modern marketing technology on the planet. It’s not just a concept but reality with proven execution, as seen first-hand this week in San Francisco. In this video, Kevin Akeroyd, SVP of Oracle Eloqua, provides some highlights of what made this year’s Eloqua Experience, exceptional, including Steve Woods’ presentation about the journey of modern marketers and Andrea Ward’s conversation with Vince Gilligan, creator of the Breaking Bad television series. The 2013 Markie Awards The Oracle Eloqua Marketing Cloud was best exemplified for me as 19 Markies were awarded to customers for their exceptional creativity and results as modern marketers. Wow, what a night to remember with so many committed and talented people working to create an extraordinary experience! To learn more about how to become a modern marketer, check out these resources. We look forward to seeing you next year at Eloqua Experience. More on Erick: 20 years experience at Oracle, Ektron, Sitecore, Lyris, Habeas, Nokia, creatorbase, Mark Monitor, Cisco Systems, GlobalFluency, Sun Microsystems, Philips NV, Elm Products and CBS TV. Patent holder with agency, Fortune 500, media, and startup company expertise. @mikestiles

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• VADs can now access their Partners Specialization Tracker

  - by Cinzia Mascanzoni

  Partners can now enable their VAD to help them in the process to become Specialized. It's as simple as the PRM Administrator to add their VAD in the OPN Competency Center preferences page. Invite your partners to add you! Click here for a 3 minute tutorial, and here for more information.

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• The Return of Oracle Wikis: Bigger and Better

  - by oracletechnet

  The Oracle Wikis are back - this time, with Oracle SSO on top and powered by Atlassian's Confluence technology. These wikis offer quite a bit more functionality than the old platform. For example, wikis are now associated with groups/spaces, as opposed to an open free-for-all, and space owners have curative responsibility (for approving new members, moderating comments, and so on). All in all we're confident that you will be pleased with the experience. Of course, we'll be on the hunt for bugs/issues for a while, and if you find any yourself we encourage you to report them here.

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• How Oracle GRC Applications Improve the Bottom Line

  By spotting anomalies before they incur large losses and limiting exposure to fraud and wastage, organizations save on time and cost spent on errors and remediation, prevent the escalation of risk, and optimize business performance. The session will unveil the latest capabilities offered by Oracle's GRC Applications that help companies grow from managing compliance to optimizing business performance.

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• The Home Stretch: NetBeans IDE 7.1 Release Candidate

  - by TinuA

  The first release candidate build of NetBeans IDE 7.1 is live and available for download, which means the big release (GA) is expected any day soon.NetBeans IDE 7.1 delivers support for JavaFX 2.0, enabling the full compile, debug and profile development cycle for JavaFX 2.0 applications and keeping developers in sync with the latest from the Java platform. Beyond JavaFX support, 7.1 also provides significant Swing GUI Builder enhancements, CSS3 support, and visual debugging tools for JavaFX and Swing user interfaces. And Git--a much anticipated featured--has been integrated into the IDE."The entire NetBeans team is tremendously excited about this release, which provides developers with more state-of-the-art tools for building front-end clients," says NetBeans Engineering Director John Jullion-Ceccarelli. "Whether you are doing JavaFX, HTML5, Swing, or JSF, NetBeans 7.1 will let you quickly and easily develop great-looking and full-featured clients for your Java or PHP-based applications."But there's one more task to check off before the general availability: The NetBeans team has launched a Community Acceptance Survey to get user feedback about the release candidate. Download the RC build, test it and take the survey to let the team know if NetBeans IDE 7.1 is ready for its debut!

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• Java Community Process Transparency

  - by Tori Wieldt

  As part of the openness and transparency rules the London Java Community (LJC) and SouJava worked for under JSR-348, the JCP Executive Committee now has a public discussion list where anyone in the community can voice their questions, comments and concerns!Go to http://java.net/projects/jcp-ec/lists to subscribe. Please note that you need to have a java.net account before you can subscribe to the mailing list. "Joining" the project won't get you subscribed to the list.   Cracks in the Ivory Tower - Courtesy Devoxx 2011

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• Ginormous...the new Oracle T5-8 SPARC SuperCluster!

  - by user12608550

  Ginormous...no other way to describe it...the new Oracle T5-8 SPARC SuperCluster...2000+ fast CPU threads, massive memory (DRAM & Flash), 1.2 M IOPS, HUGE storage and bandwidth...WOW! Wanna build a SPARC Cloud? This is it! Multiple virtualization technologies (VM Server for SPARC, and Solaris zones) for elasticity and resource pooling along with Oracle Enterprise Manager Ops Center 12c providing full cloud management capability. Check it out!: ORACLE SUPERCLUSTER T5-8 Overview and Frequently Asked Questions Oracle SuperCluster T5-8 Oracle T5-8 SuperCluster E-Book

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• Loose Coupling and UX Patterns for Applications Integrations

  - by ultan o'broin

  I love that software architecture phrase loose coupling. There’s even a whole book about it. And, if you’re involved in enterprise methodology you’ll know just know important loose coupling is to the smart development of applications integrations too. Whether you are integrating offerings from the Oracle partner ecosystem with Fusion apps or applications coexistence scenarios, loose coupling enables the development of scalable, reliable, flexible solutions, with no second-guessing of technology. Another great book Enterprise Integration Patterns: Designing, Building, and Deploying Messaging Solutions tells us about loose coupling benefits of reducing the assumptions that integration parties (components, applications, services, programs, users) make about each other when they exchange information. Eliminating assumptions applies to UI development too. The days of assuming it’s enough to hard code a UI with linking libraries called code on a desktop PC for an office worker are over. The book predates PaaS development and SaaS deployments, and was written when web services and APIs were emerging. Yet it calls out how using middleware as an assumptions-dissolving technology “glue" is central to applications integration. Realizing integration design through a set of middleware messaging patterns (messaging in the sense of asynchronously communicating data) that enable developers to meet the typical business requirements of enterprises requiring integrated functionality is very Fusion-like. User experience developers can benefit from the loose coupling approach too. User expectations and work styles change all the time, and development is now about integrating SaaS through PaaS. Cloud computing offers a virtual pivot where a single source of truth (customer or employee data, for example) can be experienced through different UIs (desktop, simplified, or mobile), each optimized for the context of the user’s world of work and task completion. Smart enterprise applications developers, partners, and customers use design patterns for user experience integration benefits too. The Oracle Applications UX design patterns (and supporting guidelines) enable loose coupling of the optimized UI requirements from code. Developers can get on with the job of creating integrations through web services, APIs and SOA without having to figure out design problems about how UIs should work. Adding the already user proven UX design patterns (and supporting guidelines to your toolkit means ADF and other developers can easily offer much more than just functionality and be super productive too. Great looking application integration touchpoints can be built with our design patterns and guidelines too for a seamless applications UX. One of Oracle’s partners, Innowave Technologies used loose coupling architecture and our UX design patterns to create an integration for a customer that was scalable, cost effective, fast to develop and kept users productive while paving a roadmap for customers to keep pace with the latest UX designs over time. Innowave CEO Basheer Khan, a Fusion User Experience Advocate explains how to do it on the Usable Apps blog.

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• What Is the Experience Revolution – and Why Does it Matter?

  - by Charles Knapp

  Customer experience is how your customer perceives the sum of their interactions with your organization throughout their buying, service delivery, and ownership experiences. In our highly connected online, phone, social, and mobile interactions, it’s easy to lose a dissatisfied customer – who can readily dissuade future customers. Nevertheless, great brand experiences still deliver top margins and low-cost repeat business. The Experience Revolution seamlessly connects customer-facing interactions with employee-facing CRM transactions. While your organization has invested in some of these capabilities, how well do the pieces work for your customers? Is it time for your organization to join the Experience Revolution? We invite you to join Oracle President Mark Hurd for an incredible, educational evening on June 25, from 6:00 – 9:00 p.m. in New York City.  Attend to see and learn: What leading brands do to win over customers How to unlock the value of customer experiences The bottom-line effect of great experiences Why doing nothing is not an option

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• New Exadata and Exalogic public references

  - by Javier Puerta

  The following are new public references for Exadata and Exalogic: Allegis Accelerates HR Processing for 130,000 Contractors  Oracle customer, Allegis, describes how Oracle Exadata and Oracle Exalogic helped consolidate and optimize critical processes running in Oracle's PeopleSoft.  Hyundai Motor Company Document Cuts Repository Management and Access Times Approximately 85%, Saves More Than US$1 Million in Yearly Printing and Paper Costs The company implemented Oracle Exalogic Elastic Cloud, Oracle Exadata Database Machine, Oracle WebLogic, and Oracle WebCenter Content 11g to ensure high performance and stability for its new document-centralization system  University of Minnesota Reduces Data Center Footprint while Enhancing Performance and Manageability with Oracle Exadata Database Machine   Leading Research Institution Consolidates More Than 200 Databases to Approximately 20 while Maximizing Availability for Thousands of Users SThree Prepares to Triple in Size with a Cloud-Based Architecture and a Consolidated, Stable, and Scalable Global Platform  By consolidating 68 databases into a single Oracle Exadata Database Machine, SThree achieved the stability and scalability it needed to support its growth targets. Further enhancements to the organization’s core systems include a planned upgrade for Siebel Contact Center and improved integration with Oracle Fusion Middleware.

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• Cloud Application Foundation kit

  - by JuergenKress

  Cloud Application Foundation is the Next-Generation Application Infrastructure and delivers the most complete, best-of-breed platform for developing cloud applications and includes the following products: WebLogic Server, Coherence, WebTier, GlassFish, Oracle Public Cloud, and iAS. A whole kit is available here: Cloud Application Foundation: Technical Positioning Oracle Cloud Strategy with Cloud Application Foundation Cloud Application Foundation CVC Presentation WebLogic Suite Technical with Business Presentation For all whitepapers, please visit the: WebLogic Community Workspace (WebLogic Community membership required). WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Cloud Application Foundation kit,CAF,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• BEHIND THE SCENES AT A FLASH-MOB...

  - by OliviaOC

  Today, we interviewed Aarti, who recently organised a flash-mob for Oracle Campus, which you can see on our facebook page Hi Aarti, perhaps you could give us a quick introduction of yourself, and what you do at Oracle? I’ve been with Campus Recruitment for just over a year. I’ve been with Oracle for three years. I was keen to get into the campus role after having watched other colleagues working in campus and when the opportunity arrived I jumped at it. The journey has been fantastic thus far. I’m responsible for the GBU hiring at Oracle. Why did you record the flash-mob video - what were your goals? Flash-mobs were one thing that took off really big in India after the first one in Mumbai. It’s the hot thing in the student community at the moment. A better way to reach out and connect with students. I think that it is also a good way to demonstrate our openness and culture at Oracle – demonstrate that we are very flexible and that we have a cool culture. I knew the video could be shared on our social media pages and reach out to a wider student community What was the preparation and rehearsal for the video like? When I decided to do the video, I had to decide who I would like to do the flash-mob. The new campus hires to Oracle would be ideal for this. We were 2 teams at 2 different locations and Each team took 2-3 songs and choreographed it themselves. Every day at 5pm, each team would meet up and every other weekend the whole group met. Practicing went on for about a month like this. How was the video received by participants and by students on the University campus? The event was well received. We did it during the lunch break at the University so that there was a large presence of students around while the flash mob took place. We set up about an hour beforehand to get everything ready. The break-bell sounded and the students came out, that’s when the flash-mob started. The students were pleasantly surprised that a company was doing this. They also recognised some of the participants involved as former graduates. Since the flash-mob and the video of it that you recorded, have you had much response due to it? We have, especially in the past two weeks. We went back to the college to make some hires. The flash-mob was still fresh in their minds and they knew well who Oracle was as a result. Would you like to repeat this kind of creative initiative again with the recruitment team? Yes, absolutely! I’m over the moon with the flash-mob. My mind is working overtime now with ideas about the next things to do!

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