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  • The Birth of a Method - Where did OUM come from?

    - by user702549
    It seemed fitting to start this blog entry with the OUM vision statement. The vision for the Oracle® Unified Method (OUM) is to support the entire Enterprise IT lifecycle, including support for the successful implementation of every Oracle product.  Well, it’s that time of year again; we just finished testing and packaging OUM 5.6.  It will be released for general availability to qualifying customers and partners this month.  Because of this, I’ve been reflecting back on how the birth of Oracle’s Unified method - OUM came about. As the Release Director of OUM, I’ve been honored to package every method release.  No, maybe you’d say it’s not so special.  Of course, anyone can use packaging software to create an .exe file.  But to me, it is pretty special, because so many people work together to make each release come about.  The rich content that results is what makes OUM’s history worth talking about.   To me, professionally speaking, working on OUM, well it’s been “a labor of love”.  My youngest child was just 8 years old when OUM was born, and she’s now in High School!  Watching her grow and change has been fascinating, if you ask her, she’s grown up hearing about OUM.  My son would often walk into my home office and ask “How is OUM today, Mom?”  I am one of many people that take care of OUM, and have watched the method “mature” over these last 6 years.  Maybe that makes me a "Method Mom" (someone in one of my classes last year actually said this outloud) but there are so many others who collaborate and care about OUM Development. I’ve thought about writing this blog entry for a long time just to reflect on how far the Method has come. Each release, as I prepare the OUM Contributors list, I see how many people’s experience and ideas it has taken to create this wealth of knowledge, process and task guidance as well as templates and examples.  If you’re wondering how many people, just go into OUM select the resources button on the top of most pages of the method, and on that resources page click the ABOUT link. So now back to my nostalgic moment as I finished release 5.6 packaging.  I reflected back, on all the things that happened that cause OUM to become not just a dream but to actually come to fruition.  Here are some key conditions that make it possible for each release of the method: A vision to have one method instead of many methods, thereby focusing on deeper, richer content People within Oracle’s consulting Organization  willing to contribute to OUM providing Subject Matter Experts who are willing to write down and share what they know. Oracle’s continued acquisition of software companies, the need to assimilate high quality existing materials from these companies The need to bring together people from very different backgrounds and provide a common language to support Oracle Product implementations that often involve multiple product families What came first, and then what was the strategy? Initially OUM 4.0 was based on Oracle’s J2EE Custom Development Method (JCDM), it was a good “backbone”  (work breakdown structure) it was Unified Process based, and had good content around UML as well as custom software development.  But it needed to be extended in order to achieve the OUM Vision. What happened after that was to take in the “best of the best”, the legacy and acquired methods were scheduled for assimilation into OUM, one release after another.  We incrementally built OUM.  We didn’t want to lose any of the expertise that was reflected in AIM (Oracle’s legacy Application Implementation Method), Compass (People Soft’s Application implementation method) and so many more. When was OUM born? OUM 4.1 published April 30, 2006.  This release allowed Oracles Advanced Technology groups to begin the very first implementations of Fusion Middleware.  In the early days of the Method we would prepare several releases a year.  Our iterative release development cycle began and continues to be refined with each Method release.  Now we typically see one major release each year. The OUM release development cycle is not unlike many Oracle Implementation projects in that we need to gather requirements, prioritize, prepare the content, test package and then go production.  Typically we develop an OUM release MoSCoW (must have, should have, could have, and won’t have) right after the prior release goes out.   These are the high level requirements.  We break the timeframe into increments, frequent checkpoints that help us assess the content and progress is measured through frequent checkpoints.  We work as a team to prioritize what should be done in each increment. Yes, the team provides the estimates for what can be done within a particular increment.  We sometimes have Method Development workshops (physically or virtually) to accelerate content development on a particular subject area, that is where the best content results. As the written content nears the final stages, it goes through edit and evaluation through peer reviews, and then moves into the release staging environment.  Then content freeze and testing of the method pack take place.  This iterative cycle is run using the OUM artifacts that make sense “fit for purpose”, project plans, MoSCoW lists, Test plans are just a few of the OUM work products we use on a Method Release project. In 2007 OUM 4.3, 4.4 and 4.5 were published.  With the release of 4.5 our Custom BI Method (Data Warehouse Method FastTrack) was assimilated into OUM.  These early releases helped us align Oracle’s Unified method with other industry standards Then in 2008 we made significant changes to the OUM “Backbone” to support Applications Implementation projects with that went to the OUM 5.0 release.  Now things started to get really interesting.  Next we had some major developments in the Envision focus area in the area of Enterprise Architecture.  We acquired some really great content from the former BEA, Liquid Enterprise Method (LEM) along with some SMEs who were willing to work at bringing this content into OUM.  The Service Oriented Architecture content in OUM is extensive and can help support the successful implementation of Fusion Middleware, as well as Fusion Applications. Of course we’ve developed a wealth of OUM training materials that work also helps to improve the method content.  It is one thing to write “how to”, and quite another to be able to teach people how to use the materials to improve the success of their projects.  I’ve learned so much by teaching people how to use OUM. What's next? So here toward the end of 2012, what’s in store in OUM 5.6, well, I’m sure you won’t be surprised the answer is Cloud Computing.   More details to come in the next couple of weeks!  The best part of being involved in the development of OUM is to see how many people have “adopted” OUM over these six years, Clients, Partners, and Oracle Consultants.  The content just gets better with each release.   I’d love to hear your comments on how OUM has evolved, and ideas for new content you’d like to see in the upcoming releases.

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  • April Oracle Database Events

    - by Mandy Ho
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} April 17-18, 2012 – Moscow, Russia Oracle Develop Conference The Oracle database developer conference, Oracle Develop, will visit Moscow, Russia and Hyderabad, India this spring. Oracle Develop includes a database development track, which contains .NET sessions and hands-on lab led by an Oracle .NET product manager. Register today before the event fills up. http://www.oracle.com/javaone/ru-en/index.html Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} April 24, 26 – San Diego, CA & San Jose, CA ISC2 Leadership Regional Event Series Oracle at (ISC)2 Security Leadership Series: Herding Clouds -- Managing Cloud Security Concerns and Expectations Join us for his interactive day-long session where industry leaders, including Oracle solution experts, will talk about how to: dispel the top Cloud security myths minimize "rogue Cloud" implementations identify potential compliance pitfalls and how to avoid them develop contract language for your cloud providers manage users across your fractured datacenter leverage existing technologies to protect data as it moves from the enterprise to the cloud http://www.oracle.com/webapps/events/ns/EventsDetail.jsp?p_eventId=146972&src=7239493&src=7239493&Act=228 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} April 22-26, 2012 – Las Vegas, NV IOUG Collaborate 12 From April 22-26, 2012, Oracle takes Las Vegas. Thousands of Oracle professionals will descend upon the Mandalay Bay Convention Center for a weeks worth of education sessions, networking opportunities and more, at the only user-driven and user-run Oracle conference - COLLABORATE 12.  Your COLLABORATE 12 - IOUG Forum registration comes complete with a bonus- a full day Deep Dive education program on Sunday! Choose from numerous hot topics, including Real World Performance, High Availability and more, presented by legendary and seasoned Oracle pros, including Tom Kyte and Craig Shallahamer. http://www.oracle.com/webapps/events/ns/EventsDetail.jsp?p_eventId=143637&src=7360364&src=7360364&Act=5 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Independent Oracle User Group (IOUG) Regional Events: April 16, 2012 – Columbus, Ohio Ohio Oracle Users Group Higher Performance PL/PQL and Oracle Database 11g PL/SQL New Features – Featuring Steven Feuerstein http://www.ooug.org/ Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} April 26, 2012- Irving, TX Dallas Oracle Users Group Oracle Database Forum: 5-7PM Oracle Corporation, 6031 Connection Drive Irving, TX http://memberservices.membee.com/538/irmevents.aspx?id=64 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Apr 30, 2012- Los Angeles, CA Real World Performance Tour A full day of real world database performance with: Tom Kyte, author of the ever popular AskTom Blog, Andrew Holdsworth, head of Oracle's Real World Performance Team, and Graham Wood, renowned Oracle Database performance architect. Through discussion, debate and demos, they’ll show you how to master performance engineering topics like: Best practices for designing hardware architectures and how to spot and fix bad design. How to develop applications that deliver the fastest possible performance without sacrificing accuracy.  New for 2012! Updates on Enterprise Manager, Exadata, and what these technologies mean to your current systems. http://www.ioug.org/Events/ADayofRealWorldPerformance/tabid/194/Default.aspx

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  • Cost Comparison Hard Disk Drive to Solid State Drive on Price per Gigabyte - dispelling a myth!

    - by tonyrogerson
    It is often said that Hard Disk Drive storage is significantly cheaper per GiByte than Solid State Devices – this is wholly inaccurate within the database space. People need to look at the cost of the complete solution and not just a single component part in isolation to what is really required to meet the business requirement. Buying a single Hitachi Ultrastar 600GB 3.5” SAS 15Krpm hard disk drive will cost approximately £239.60 (http://scan.co.uk, 22nd March 2012) compared to an OCZ 600GB Z-Drive R4 CM84 PCIe costing £2,316.54 (http://scan.co.uk, 22nd March 2012); I’ve not included FusionIO ioDrive because there is no public pricing available for it – something I never understand and personally when companies do this I immediately think what are they hiding, luckily in FusionIO’s case the product is proven though is expensive compared to OCZ enterprise offerings. On the face of it the single 15Krpm hard disk has a price per GB of £0.39, the SSD £3.86; this is what you will see in the press and this is what sales people will use in comparing the two technologies – do not be fooled by this bullshit people! What is the requirement? The requirement is the database will have a static size of 400GB kept static through archiving so growth and trim will balance the database size, the client requires resilience, there will be several hundred call centre staff querying the database where queries will read a small amount of data but there will be no hot spot in the data so the randomness will come across the entire 400GB of the database, estimates predict that the IOps required will be approximately 4,000IOps at peak times, because it’s a call centre system the IO latency is important and must remain below 5ms per IO. The balance between read and write is 70% read, 30% write. The requirement is now defined and we have three of the most important pieces of the puzzle – space required, estimated IOps and maximum latency per IO. Something to consider with regard SQL Server; write activity requires synchronous IO to the storage media specifically the transaction log; that means the write thread will wait until the IO is completed and hardened off until the thread can continue execution, the requirement has stated that 30% of the system activity will be write so we can expect a high amount of synchronous activity. The hardware solution needs to be defined; two possible solutions: hard disk or solid state based; the real question now is how many hard disks are required to achieve the IO throughput, the latency and resilience, ditto for the solid state. Hard Drive solution On a test on an HP DL380, P410i controller using IOMeter against a single 15Krpm 146GB SAS drive, the throughput given on a transfer size of 8KiB against a 40GiB file on a freshly formatted disk where the partition is the only partition on the disk thus the 40GiB file is on the outer edge of the drive so more sectors can be read before head movement is required: For 100% sequential IO at a queue depth of 16 with 8 worker threads 43,537 IOps at an average latency of 2.93ms (340 MiB/s), for 100% random IO at the same queue depth and worker threads 3,733 IOps at an average latency of 34.06ms (34 MiB/s). The same test was done on the same disk but the test file was 130GiB: For 100% sequential IO at a queue depth of 16 with 8 worker threads 43,537 IOps at an average latency of 2.93ms (340 MiB/s), for 100% random IO at the same queue depth and worker threads 528 IOps at an average latency of 217.49ms (4 MiB/s). From the result it is clear random performance gets worse as the disk fills up – I’m currently writing an article on short stroking which will cover this in detail. Given the work load is random in nature looking at the random performance of the single drive when only 40 GiB of the 146 GB is used gives near the IOps required but the latency is way out. Luckily I have tested 6 x 15Krpm 146GB SAS 15Krpm drives in a RAID 0 using the same test methodology, for the same test above on a 130 GiB for each drive added the performance boost is near linear, for each drive added throughput goes up by 5 MiB/sec, IOps by 700 IOps and latency reducing nearly 50% per drive added (172 ms, 94 ms, 65 ms, 47 ms, 37 ms, 30 ms). This is because the same 130GiB is spread out more as you add drives 130 / 1, 130 / 2, 130 / 3 etc. so implicit short stroking is occurring because there is less file on each drive so less head movement required. The best latency is still 30 ms but we have the IOps required now, but that’s on a 130GiB file and not the 400GiB we need. Some reality check here: a) the drive randomness is more likely to be 50/50 and not a full 100% but the above has highlighted the effect randomness has on the drive and the more a drive fills with data the worse the effect. For argument sake let us assume that for the given workload we need 8 disks to do the job, for resilience reasons we will need 16 because we need to RAID 1+0 them in order to get the throughput and the resilience, RAID 5 would degrade performance. Cost for hard drives: 16 x £239.60 = £3,833.60 For the hard drives we will need disk controllers and a separate external disk array because the likelihood is that the server itself won’t take the drives, a quick spec off DELL for a PowerVault MD1220 which gives the dual pathing with 16 disks 146GB 15Krpm 2.5” disks is priced at £7,438.00, note its probably more once we had two controller cards to sit in the server in, racking etc. Minimum cost taking the DELL quote as an example is therefore: {Cost of Hardware} / {Storage Required} £7,438.60 / 400 = £18.595 per GB £18.59 per GiB is a far cry from the £0.39 we had been told by the salesman and the myth. Yes, the storage array is composed of 16 x 146 disks in RAID 10 (therefore 8 usable) giving an effective usable storage availability of 1168GB but the actual storage requirement is only 400 and the extra disks have had to be purchased to get the  IOps up. Solid State Drive solution A single card significantly exceeds the IOps and latency required, for resilience two will be required. ( £2,316.54 * 2 ) / 400 = £11.58 per GB With the SSD solution only two PCIe sockets are required, no external disk units, no additional controllers, no redundant controllers etc. Conclusion I hope by showing you an example that the myth that hard disk drives are cheaper per GiB than Solid State has now been dispelled - £11.58 per GB for SSD compared to £18.59 for Hard Disk. I’ve not even touched on the running costs, compare the costs of running 18 hard disks, that’s a lot of heat and power compared to two PCIe cards!Just a quick note: I've left a fair amount of information out due to this being a blog! If in doubt, email me :)I'll also deal with the myth that SSD's wear out at a later date as well - that's just way over done still, yes, 5 years ago, but now - no.

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  • Oracle Flashback Technologies - Overview

    - by Sridhar_R-Oracle
    Oracle Flashback Technologies - IntroductionIn his May 29th 2014 blog, my colleague Joe Meeks introduced Oracle Maximum Availability Architecture (MAA) and discussed both planned and unplanned outages. Let’s take a closer look at unplanned outages. These can be caused by physical failures (e.g., server, storage, network, file deletion, physical corruption, site failures) or by logical failures – cases where all components and files are physically available, but data is incorrect or corrupt. These logical failures are usually caused by human errors or application logic errors. This blog series focuses on these logical errors – what causes them and how to address and recover from them using Oracle Database Flashback. In this introductory blog post, I’ll provide an overview of the Oracle Database Flashback technologies and will discuss the features in detail in future blog posts. Let’s get started. We are all human beings (unless a machine is reading this), and making mistakes is a part of what we do…often what we do best!  We “fat finger”, we spill drinks on keyboards, unplug the wrong cables, etc.  In addition, many of us, in our lives as DBAs or developers, must have observed, caused, or corrected one or more of the following unpleasant events: Accidentally updated a table with wrong values !! Performed a batch update that went wrong - due to logical errors in the code !! Dropped a table !! How do DBAs typically recover from these types of errors? First, data needs to be restored and recovered to the point-in-time when the error occurred (incomplete or point-in-time recovery).  Moreover, depending on the type of fault, it’s possible that some services – or even the entire database – would have to be taken down during the recovery process.Apart from error conditions, there are other questions that need to be addressed as part of the investigation. For example, what did the data look like in the morning, prior to the error? What were the various changes to the row(s) between two timestamps? Who performed the transaction and how can it be reversed?  Oracle Database includes built-in Flashback technologies, with features that address these challenges and questions, and enable you to perform faster, easier, and convenient recovery from logical corruptions. HistoryFlashback Query, the first Flashback Technology, was introduced in Oracle 9i. It provides a simple, powerful and completely non-disruptive mechanism for data verification and recovery from logical errors, and enables users to view the state of data at a previous point in time.Flashback Technologies were further enhanced in Oracle 10g, to provide fast, easy recovery at the database, table, row, and even at a transaction level.Oracle Database 11g introduced an innovative method to manage and query long-term historical data with Flashback Data Archive. The 11g release also introduced Flashback Transaction, which provides an easy, one-step operation to back out a transaction. Oracle Database versions 11.2.0.2 and beyond further enhanced the performance of these features. Note that all the features listed here work without requiring any kind of restore operation.In addition, Flashback features are fully supported with the new multi-tenant capabilities introduced with Oracle Database 12c, Flashback Features Oracle Flashback Database enables point-in-time-recovery of the entire database without requiring a traditional restore and recovery operation. It rewinds the entire database to a specified point in time in the past by undoing all the changes that were made since that time.Oracle Flashback Table enables an entire table or a set of tables to be recovered to a point in time in the past.Oracle Flashback Drop enables accidentally dropped tables and all dependent objects to be restored.Oracle Flashback Query enables data to be viewed at a point-in-time in the past. This feature can be used to view and reconstruct data that was lost due to unintentional change(s) or deletion(s). This feature can also be used to build self-service error correction into applications, empowering end-users to undo and correct their errors.Oracle Flashback Version Query offers the ability to query the historical changes to data between two points in time or system change numbers (SCN) Oracle Flashback Transaction Query enables changes to be examined at the transaction level. This capability can be used to diagnose problems, perform analysis, audit transactions, and even revert the transaction by undoing SQLOracle Flashback Transaction is a procedure used to back-out a transaction and its dependent transactions.Flashback technologies eliminate the need for a traditional restore and recovery process to fix logical corruptions or make enquiries. Using these technologies, you can recover from the error in the same amount of time it took to generate the error. All the Flashback features can be accessed either via SQL command line (or) via Enterprise Manager.  Most of the Flashback technologies depend on the available UNDO to retrieve older data. The following table describes the various Flashback technologies: their purpose, dependencies and situations where each individual technology can be used.   Example Syntax Error investigation related:The purpose is to investigate what went wrong and what the values were at certain points in timeFlashback Queries  ( select .. as of SCN | Timestamp )   - Helps to see the value of a row/set of rows at a point in timeFlashback Version Queries  ( select .. versions between SCN | Timestamp and SCN | Timestamp)  - Helps determine how the value evolved between certain SCNs or between timestamps Flashback Transaction Queries (select .. XID=)   - Helps to understand how the transaction caused the changes.Error correction related:The purpose is to fix the error and correct the problems,Flashback Table  (flashback table .. to SCN | Timestamp)  - To rewind the table to a particular timestamp or SCN to reverse unwanted updates Flashback Drop (flashback table ..  to before drop )  - To undrop or undelete a table Flashback Database (flashback database to SCN  | Restore Point )  - This is the rewind button for Oracle databases. You can revert the entire database to a particular point in time. It is a fast way to perform a PITR (point-in-time recovery). Flashback Transaction (DBMS_FLASHBACK.TRANSACTION_BACKOUT(XID..))  - To reverse a transaction and its related transactions Advanced use cases Flashback technology is integrated into Oracle Recovery Manager (RMAN) and Oracle Data Guard. So, apart from the basic use cases mentioned above, the following use cases are addressed using Oracle Flashback. Block Media recovery by RMAN - to perform block level recovery Snapshot Standby - where the standby is temporarily converted to a read/write environment for testing, backup, or migration purposes Re-instate old primary in a Data Guard environment – this avoids the need to restore an old backup and perform a recovery to make it a new standby. Guaranteed Restore Points - to bring back the entire database to an older point-in-time in a guaranteed way. and so on..I hope this introductory overview helps you understand how Flashback features can be used to investigate and recover from logical errors.  As mentioned earlier, I will take a deeper-dive into to some of the critical Flashback features in my upcoming blogs and address common use cases.

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  • The SPARC SuperCluster

    - by Karoly Vegh
    Oracle has been providing a lead in the Engineered Systems business for quite a while now, in accordance with the motto "Hardware and Software Engineered to Work Together." Indeed it is hard to find a better definition of these systems.  Allow me to summarize the idea. It is:  Build a compute platform optimized to run your technologies Develop application aware, intelligently caching storage components Take an impressively fast network technology interconnecting it with the compute nodes Tune the application to scale with the nodes to yet unseen performance Reduce the amount of data moving via compression Provide this all in a pre-integrated single product with a single-pane management interface All these ideas have been around in IT for quite some time now. The real Oracle advantage is adding the last one to put these all together. Oracle has built quite a portfolio of Engineered Systems, to run its technologies - and run those like they never ran before. In this post I'll focus on one of them that serves as a consolidation demigod, a multi-purpose engineered system.  As you probably have guessed, I am talking about the SPARC SuperCluster. It has many great features inherited from its predecessors, and it adds several new ones. Allow me to pick out and elaborate about some of the most interesting ones from a technological point of view.  I. It is the SPARC SuperCluster T4-4. That is, as compute nodes, it includes SPARC T4-4 servers that we learned to appreciate and respect for their features: The SPARC T4 CPUs: Each CPU has 8 cores, each core runs 8 threads. The SPARC T4-4 servers have 4 sockets. That is, a single compute node can in parallel, simultaneously  execute 256 threads. Now, a full-rack SPARC SuperCluster has 4 of these servers on board. Remember the keyword demigod.  While retaining the forerunner SPARC T3's exceptional throughput, the SPARC T4 CPUs raise the bar with single performance too - a humble 5x better one than their ancestors.  actually, the SPARC T4 CPU cores run in both single-threaded and multi-threaded mode, and switch between these two on-the-fly, fulfilling not only single-threaded OR multi-threaded applications' needs, but even mixed requirements (like in database workloads!). Data security, anyone? Every SPARC T4 CPU core has a built-in encryption engine, that is, encryption algorithms cast into silicon.  A PCI controller right on the chip for customers who need I/O performance.  Built-in, no-cost Virtualization:  Oracle VM for SPARC (the former LDoms or Logical Domains) is not a server-emulation virtualization technology but rather a serverpartitioning one, the hypervisor runs in the server firmware, and all the VMs' HW resources (I/O, CPU, memory) are accessed natively, without performance overhead.  This enables customers to run a number of Solaris 10 and Solaris 11 VMs separated, independent of each other within a physical server II. For Database performance, it includes Exadata Storage Cells - one of the main reasons why the Exadata Database Machine performs at diabolic speed. What makes them important? They provide DB backend storage for your Oracle Databases to run on the SPARC SuperCluster, that is what they are built and tuned for DB performance.  These storage cells are SQL-aware.  That is, if a SPARC T4 database compute node executes a query, it doesn't simply request tons of raw datablocks from the storage, filters the received data, and throws away most of it where the statement doesn't apply, but provides the SQL query to the storage node too. The storage cell software speaks SQL, that is, it is able to prefilter and through that transfer only the relevant data. With this, the traffic between database nodes and storage cells is reduced immensely. Less I/O is a good thing - as they say, all the CPUs of the world do one thing just as fast as any other - and that is waiting for I/O.  They don't only pre-filter, but also provide data preprocessing features - e.g. if a DB-node requests an aggregate of data, they can calculate it, and handover only the results, not the whole set. Again, less data to transfer.  They support the magical HCC, (Hybrid Columnar Compression). That is, data can be stored in a precompressed form on the storage. Less data to transfer.  Of course one can't simply rely on disks for performance, there is Flash Storage included there for caching.  III. The low latency, high-speed backbone network: InfiniBand, that interconnects all the members with: Real High Speed: 40 Gbit/s. Full Duplex, of course. Oh, and a really low latency.  RDMA. Remote Direct Memory Access. This technology allows the DB nodes to do exactly that. Remotely, directly placing SQL commands into the Memory of the storage cells. Dodging all the network-stack bottlenecks, avoiding overhead, placing requests directly into the process queue.  You can also run IP over InfiniBand if you please - that's the way the compute nodes can communicate with each other.  IV. Including a general-purpose storage too: the ZFSSA, which is a unified storage, providing NAS and SAN access too, with the following features:  NFS over RDMA over InfiniBand. Nothing is faster network-filesystem-wise.  All the ZFS features onboard, hybrid storage pools, compression, deduplication, snapshot, replication, NFS and CIFS shares Storageheads in a HA-Cluster configuration providing availability of the data  DTrace Live Analytics in a web-based Administration UI Being a general purpose application data storage for your non-database applications running on the SPARC SuperCluster over whichever protocol they prefer, easily replicating, snapshotting, cloning data for them.  There's a lot of great technology included in Oracle's SPARC SuperCluster, we have talked its interior through. As for external scalability: you can start with a half- of full- rack SPARC SuperCluster, and scale out to several racks - that is, stacking not separate full-rack SPARC SuperClusters, but extending always one large instance of the size of several full-racks. Yes, over InfiniBand network. Add racks as you grow.  What technologies shall run on it? SPARC SuperCluster is a general purpose scaleout consolidation/cloud environment. You can run Oracle Databases with RAC scaling, or Oracle Weblogic (end enjoy the SPARC T4's advantages to run Java). Remember, Oracle technologies have been integrated with the Oracle Engineered Systems - this is the Oracle on Oracle advantage. But you can run other software environments such as SAP if you please too. Run any application that runs on Oracle Solaris 10 or Solaris 11. Separate them in Virtual Machines, or even Oracle Solaris Zones, monitor and manage those from a central UI. Here the key takeaways once again: The SPARC SuperCluster: Is a pre-integrated Engineered System Contains SPARC T4-4 servers with built-in virtualization, cryptography, dynamic threading Contains the Exadata storage cells that intelligently offload the burden of the DB-nodes  Contains a highly available ZFS Storage Appliance, that provides SAN/NAS storage in a unified way Combines all these elements over a high-speed, low-latency backbone network implemented with InfiniBand Can grow from a single half-rack to several full-rack size Supports the consolidation of hundreds of applications To summarize: All these technologies are great by themselves, but the real value is like in every other Oracle Engineered System: Integration. All these technologies are tuned to perform together. Together they are way more than the sum of all - and a careful and actually very time consuming integration process is necessary to orchestrate all these for performance. The SPARC SuperCluster's goal is to enable infrastructure operations and offer a pre-integrated solution that can be architected and delivered in hours instead of months of evaluations and tests. The tedious and most importantly time and resource consuming part of the work - testing and evaluating - has been done.  Now go, provide services.   -- charlie  

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  • Windows 8 Launch&ndash;Why OEM and Retailers Should STFU

    - by D'Arcy Lussier
    Microsoft has gotten a lot of flack for the Surface from OEM/hardware partners who create Windows-based devices and I’m sure, to an extent, retailers who normally stock and sell Windows-based devices. I mean we all know how this is supposed to work – Microsoft makes the OS, partners make the hardware, retailers sell the hardware. Now Microsoft is breaking the rules by not only offering their own hardware but selling them via online and through their Microsoft branded stores! The thought has been that Microsoft is trying to set a standard for the other hardware companies to reach for. Maybe. I hope, at some level, Microsoft may be covertly responding to frustrations associated with trusting the OEMs and Retailers to deliver on their part of the supply chain. I know as a consumer, I’m very frustrated with the Windows 8 launch. Aside from the Surface sales, there’s nothing happening at the retail level. Let me back up and explain. Over the weekend I visited a number of stores in hopes of trying out various Windows 8 devices. Out of three retailers (Staples, Best Buy, and Future Shop), not *one* met my expectations. Let me be honest with you Staples, I never really have high expectations from your computer department. If I need paper or pens, whatever, but computers – you’re not the top of my list for price or selection. Still, considering you flaunted Win 8 devices in your flyer I expected *something* – some sign of effort that you took the Windows 8 launch seriously. As I entered the 1910 Pembina Highway location in Winnipeg, there was nothing – no signage, no banners – nothing that would suggest Windows 8 had even launched. I made my way to the laptops. I had to play with each machine to determine which ones were running Windows 8. There wasn’t anything on the placards that made it obvious which were Windows 8 machines and which ones were Windows 7. Likewise, there was no easy way to identify the touch screen laptop (the HP model) from the others without physically touching the screen to verify. Horrible experience. In the same mall as the Staples I mentioned above, there’s a Future Shop. Surely they would be more on the ball. I walked in to the 1910 Pembina Highway location and immediately realized I would not get a better experience. Except for the sign by the front door mentioning Windows 8, there was *nothing* in the computer department pointing you to the Windows 8 devices. Like in Staples, the Win 8 laptops were mixed in with the Win 7 ones and there was nothing notable calling out which ones were running Win 8. I happened to hit up the St. James Street location today, thinking since its a busier store they must have more options. To their credit, they did have two staff members decked out in Windows 8 shirts and who were helping a customer understand Windows 8. But otherwise, there was nothing highlighting the Windows 8 devices and they were again mixed in with the rest of the Win 7 machines. Finally, we have the St. James Street Best Buy location here in Winnipeg. I’m sure Best Buy will have their act together. Nope, not even close. Same story as the others: minimal signage (there was a sign as you walked in with a link to this schedule of demo days), Windows 8 hardware mixed with the rest of the PC offerings, and no visible call-outs identifying which were Win 8 based. This meant that, like Future Shop and Staples, if you wanted to know which machine had Windows 8 you had to go and scrutinize each machine. Also, there was nothing identifying which ones were touch based and which were not. Just Another Day… To these retailers, it seemed that the Windows 8 launch was just another day, with another product to add to the showroom floor. Meanwhile, Apple has their dedicated areas *in all three stores*. It was dead simple to find where the Apple products were compared to the Windows 8 products. No wonder Microsoft is starting to push their own retail stores. No wonder Microsoft is trying to funnel orders through them instead of relying on these bloated retail big box stores who obviously can’t manage a product launch. It’s Not Just The Retailers… Remember when the Acer CEO, Founder, and President of Computer Global Operations all weighed in on how Microsoft releasing the Surface would have a “huge negative impact for the ecosystem and other brands may take a negative reaction”? Also remember the CEO stating “[making hardware] is not something you are good at so please think twice”? Well the launch day has come and gone, and so far Microsoft is the only one that delivered on having hardware available on the October 26th date. Oh sure, there are laptops running Windows 8 – but all in one desktop PCs? I’ve only seen one or two! And tablets are *non existent*, with some showing an early to late November availability on Best Buy’s website! So while the retailers could be doing more to make it easier to find Windows 8 devices, the manufacturers could help by *getting devices into stores*! That’s supposedly something that these companies are good at, according to the Acer CEO. So Here’s What the Retailers and Manufacturers Need To Do… Get Product Out The pivotal timeframe will be now to the end of November. We need to start seeing all these fantastic pieces of hardware ship – including the Samsung ATIV Smart PC Pro, the Acer Iconia, the Asus TAICHI 21, and the sexy Samsung Series 7 27” desktop. It’s not enough to see product announcements, we need to see actual devices. Make It Easy For Customers To Find Win8 Devices You want to make it easy to sell these things? Make it easy for people to find them! Have staff on hand that really know how these devices run and what can be done with them. Don’t just have a single demo day, have people who can demo it every day! Make It Easy to See the Features There’s touch screen desktops, touch screen laptops, tablets, non-touch laptops, etc. People need to easily find the features for each machine. If I’m looking for a touch-laptop, I shouldn’t need to sift through all the non-touch laptops to find them – at the least, I need to quickly be able to see which ones are touch. I feel silly even typing this because this should be retail 101 and I have no retail background (but I do have an extensive background as a customer). In Summary… Microsoft launching the Surface and selling them through their own channels isn’t slapping its OEM and retail partners in the face; its slapping them to wake the hell up and stop coasting through Windows launch events like they don’t matter. Unless I see some improvements from vendors and retailers in November, I may just hold onto my money for a Surface Pro even if I have to wait until early 2013. Your move OEM/Retailers. *Update – While my experience has been in Winnipeg, similar experiences have been voiced from colleagues in Calgary and Edmonton.

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  • HTG Explains: Should You Build Your Own PC?

    - by Chris Hoffman
    There was a time when every geek seemed to build their own PC. While the masses bought eMachines and Compaqs, geeks built their own more powerful and reliable desktop machines for cheaper. But does this still make sense? Building your own PC still offers as much flexibility in component choice as it ever did, but prebuilt computers are available at extremely competitive prices. Building your own PC will no longer save you money in most cases. The Rise of Laptops It’s impossible to look at the decline of geeks building their own PCs without considering the rise of laptops. There was a time when everyone seemed to use desktops — laptops were more expensive and significantly slower in day-to-day tasks. With the diminishing importance of computing power — nearly every modern computer has more than enough power to surf the web and use typical programs like Microsoft Office without any trouble — and the rise of laptop availability at nearly every price point, most people are buying laptops instead of desktops. And, if you’re buying a laptop, you can’t really build your own. You can’t just buy a laptop case and start plugging components into it — even if you could, you would end up with an extremely bulky device. Ultimately, to consider building your own desktop PC, you have to actually want a desktop PC. Most people are better served by laptops. Benefits to PC Building The two main reasons to build your own PC have been component choice and saving money. Building your own PC allows you to choose all the specific components you want rather than have them chosen for you. You get to choose everything, including the PC’s case and cooling system. Want a huge case with room for a fancy water-cooling system? You probably want to build your own PC. In the past, this often allowed you to save money — you could get better deals by buying the components yourself and combining them, avoiding the PC manufacturer markup. You’d often even end up with better components — you could pick up a more powerful CPU that was easier to overclock and choose more reliable components so you wouldn’t have to put up with an unstable eMachine that crashed every day. PCs you build yourself are also likely more upgradable — a prebuilt PC may have a sealed case and be constructed in such a way to discourage you from tampering with the insides, while swapping components in and out is generally easier with a computer you’ve built on your own. If you want to upgrade your CPU or replace your graphics card, it’s a definite benefit. Downsides to Building Your Own PC It’s important to remember there are downsides to building your own PC, too. For one thing, it’s just more work — sure, if you know what you’re doing, building your own PC isn’t that hard. Even for a geek, researching the best components, price-matching, waiting for them all to arrive, and building the PC just takes longer. Warranty is a more pernicious problem. If you buy a prebuilt PC and it starts malfunctioning, you can contact the computer’s manufacturer and have them deal with it. You don’t need to worry about what’s wrong. If you build your own PC and it starts malfunctioning, you have to diagnose the problem yourself. What’s malfunctioning, the motherboard, CPU, RAM, graphics card, or power supply? Each component has a separate warranty through its manufacturer, so you’ll have to determine which component is malfunctioning before you can send it off for replacement. Should You Still Build Your Own PC? Let’s say you do want a desktop and are willing to consider building your own PC. First, bear in mind that PC manufacturers are buying in bulk and getting a better deal on each component. They also have to pay much less for a Windows license than the $120 or so it would cost you to to buy your own Windows license. This is all going to wipe out the cost savings you’ll see — with everything all told, you’ll probably spend more money building your own average desktop PC than you would picking one up from Amazon or the local electronics store. If you’re an average PC user that uses your desktop for the typical things, there’s no money to be saved from building your own PC. But maybe you’re looking for something higher end. Perhaps you want a high-end gaming PC with the fastest graphics card and CPU available. Perhaps you want to pick out each individual component and choose the exact components for your gaming rig. In this case, building your own PC may be a good option. As you start to look at more expensive, high-end PCs, you may start to see a price gap — but you may not. Let’s say you wanted to blow thousands of dollars on a gaming PC. If you’re looking at spending this kind of money, it would be worth comparing the cost of individual components versus a prebuilt gaming system. Still, the actual prices may surprise you. For example, if you wanted to upgrade Dell’s $2293 Alienware Aurora to include a second NVIDIA GeForce GTX 780 graphics card, you’d pay an additional $600 on Alienware’s website. The same graphics card costs $650 on Amazon or Newegg, so you’d be spending more money building the system yourself. Why? Dell’s Alienware gets bulk discounts you can’t get — and this is Alienware, which was once regarded as selling ridiculously overpriced gaming PCs to people who wouldn’t build their own. Building your own PC still allows you to get the most freedom when choosing and combining components, but this is only valuable to a small niche of gamers and professional users — most people, even average gamers, would be fine going with a prebuilt system. If you’re an average person or even an average gamer, you’ll likely find that it’s cheaper to purchase a prebuilt PC rather than assemble your own. Even at the very high end, components may be more expensive separately than they are in a prebuilt PC. Enthusiasts who want to choose all the individual components for their dream gaming PC and want maximum flexibility may want to build their own PCs. Even then, building your own PC these days is more about flexibility and component choice than it is about saving money. In summary, you probably shouldn’t build your own PC. If you’re an enthusiast, you may want to — but only a small minority of people would actually benefit from building their own systems. Feel free to compare prices, but you may be surprised which is cheaper. Image Credit: Richard Jones on Flickr, elPadawan on Flickr, Richard Jones on Flickr     

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  • Answers to Your Common Oracle Database Lifecycle Management Questions

    - by Scott McNeil
    We recently ran a live webcast on Strategies for Managing Oracle Database's Lifecycle. There were tons of questions from our audience that we simply could not get to during the hour long presentation. Below are some of those questions along with their answers. Enjoy! Question: In the webcast the presenter talked about “gold” configuration standards, for those who want to use this technique, could you recommend a best practice to consider or follow? How do I get started? Answer:Gold configuration standardization is a quick and easy way to improve availability through consistency. Start by choosing a reference database and saving the configuration to the Oracle Enterprise Manager repository using the Save Configuration feature. Next create a comparison template using the Oracle provided template as a starting point and modify the ignored properties to eliminate expected differences in your environment. Finally create a comparison specification using the comparison template you created plus your saved gold configuration and schedule it to run on a regular basis. Don’t forget to fill in the email addresses of those you want to notify upon drift detection. Watch the database configuration management demo to learn more. Question: Can Oracle Lifecycle Management Pack for Database help with patching an Oracle Real Application Cluster (RAC) environment? Answer: Yes, Oracle Enterprise Manager supports both parallel and rolling patch application of Oracle Real Application Clusters. The use of rolling patching is recommended as there is no downtime involved. For more details watch this demo. Question: What are some of the things administrators can do to control configuration drift? Why is it important? Answer:Configuration drift is one of the main causes of instability and downtime of applications. Oracle Enterprise Manager makes it easy to manage and control drift using scheduled configuration comparisons combined with comparison templates. Question: Does Oracle Enterprise Manager 12c Release 2 offer an incremental update feature for "gold" images? For instance, if the source binary has a higher PSU level, what is the best approach to update the existing "gold" image in the software library? Do you have to create a new image or can you just update the original one? Answer:Provisioning Profiles (Gold images) can contain the installation files and database configuration templates. Although it is possible to make some changes to the profile after creation (mainly to configuration), it is normally recommended to simply create a new profile after applying a patch to your reference database. Question: The webcast talked about enforcing in-house standards, does Oracle Enterprise Manager 12c offer verification of your databases and systems to those standards? For example, the initial "gold" image has been massively deployed over time, and there may be some changes to it. How can you do regular checks from Enterprise Manager to ensure the in-house standards are being enforced? Answer:There are really two methods to validate conformity to standards. The first method is to use gold standards which you compare other databases to report unwanted differences. This method uses a new comparison template technology which allows users to ignore known differences (i.e. SID, Start time, etc) which results in a report only showing important or non-conformant differences. This method is quick to setup and configure and recommended for those who want to get started validating compliance quickly. The second method leverages the new compliance framework which allows the creation of specific and robust validations. These compliance rules are grouped into standards which can be assigned to databases quickly and easily. Compliance rules allow for targeted and more sophisticated validation beyond the basic equals operation available in the comparison method. The compliance framework can be used to implement just about any internal or industry standard. The compliance results will track current and historic compliance scores at the overall and individual database targets. When the issue is resolved, the score is automatically affected. Compliance framework is the recommended long term solution for validating compliance using Oracle Enterprise Manager 12c. Check out this demo on database compliance to learn more. Question: If you are using the integration between Oracle Enterprise Manager and My Oracle Support in an "offline" mode, how do you know if you have the latest My Oracle Support metadata? Answer:In Oracle Enterprise Manager 12c Release 2, you now only need to download one zip file containing all of the metadata xmls files. There is no indication that the metadata has changed but you could run a checksum on the file and compare it to the previously downloaded version to see if it has changed. Question: What happens if a patch fails while administrators are applying it to a database or system? Answer:A large portion of Oracle Enterprise Manager's patch automation is the pre-requisite checks that happen to ensure the highest level of confidence the patch will successfully apply. It is recommended you test the patch in a non-production environment and save the patch plan as a template once successful so you can create new plans using the saved template. If you are using the recommended ‘out of place’ patching methodology, there is no urgency because the database is still running as the cloned Oracle home is being patched. Users can address the issue and restart the patch procedure at the point it left off. If you are using 'in place' method, you can address the issue and continue where the procedure left off. Question: Can Oracle Enterprise Manager 12c R2 compare configurations between more than one target at the same time? Answer:Oracle Enterprise Manager 12c can compare any number of target configurations at one time. This is the basis of many important use cases including Configuration Drift Management. These comparisons can also be scheduled on a regular basis and emails notification sent should any differences appear. To learn more about configuration search and compare watch this demo. Question: How is data comparison done since changes are taking place in a live production system? Answer:There are many things to keep in mind when using the data comparison feature (as part of the Change Management ability to compare table data). It was primarily intended to be used for maintaining consistency of important but relatively static data. For example, application seed data and application setup configuration. This data does not change often but is critical when testing an application to ensure results are consistent with production. It is not recommended to use data comparison on highly dynamic data like transactional tables or very large tables. Question: Which versions of Oracle Database can be monitored through Oracle Enterprise Manager 12c? Answer:Oracle Database versions: 9.2.0.8, 10.1.0.5, 10.2.0.4, 10.2.0.5, 11.1.0.7, 11.2.0.1, 11.2.0.2, 11.2.0.3. Watch the On-Demand Webcast Stay Connected: Twitter | Facebook | YouTube | Linkedin | NewsletterDownload the Oracle Enterprise Manager Cloud Control12c Mobile app

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  • Developing Mobile Applications: Web, Native, or Hybrid?

    - by Michelle Kimihira
    Authors: Joe Huang, Senior Principal Product Manager, Oracle Mobile Application Development Framework  and Carlos Chang, Senior Principal Product Director The proliferation of mobile devices and platforms represents a game-changing technology shift on a number of levels. Companies must decide not only the best strategic use of mobile platforms, but also how to most efficiently implement them. Inevitably, this conversation devolves to the developers, who face the task of developing and supporting mobile applications—not a simple task in light of the number of devices and platforms. Essentially, developers can choose from the following three different application approaches, each with its own set of pros and cons. Native Applications: This refers to apps built for and installed on a specific platform, such as iOS or Android, using a platform-specific software development kit (SDK).  For example, apps for Apple’s iPhone and iPad are designed to run specifically on iOS and are written in Xcode/Objective-C. Android has its own variation of Java, Windows uses C#, and so on.  Native apps written for one platform cannot be deployed on another. Native apps offer fast performance and access to native-device services but require additional resources to develop and maintain each platform, which can be expensive and time consuming. Mobile Web Applications: Unlike native apps, mobile web apps are not installed on the device; rather, they are accessed via a Web browser.  These are server-side applications that render HTML, typically adjusting the design depending on the type of device making the request.  There are no program coding constraints for writing server-side apps—they can be written in Java, C, PHP, etc., it doesn’t matter.  Instead, the server detects what type of mobile browser is pinging the server and adjusts accordingly. For example, it can deliver fully JavaScript and CSS-enabled content to smartphone browsers, while downgrading gracefully to basic HTML for feature phone browsers. Mobile apps work across platforms, but are limited to what you can do through a browser and require Internet connectivity. For certain types of applications, these constraints may not be an issue. Oracle supports mobile web applications via ADF Faces (for tablets) and ADF Mobile browser (Trinidad) for smartphone and feature phones. Hybrid Applications: As the name implies, hybrid apps combine technologies from native and mobile Web apps to gain the benefits each. For example, these apps are installed on a device, like their pure native app counterparts, while the user interface (UI) is based on HTML5.  This UI runs locally within the native container, which usually leverages the device’s browser engine.  The advantage of using HTML5 is a consistent, cross-platform UI that works well on most devices.  Combining this with the native container, which is installed on-device, provides mobile users with access to local device services, such as camera, GPS, and local device storage.  Native apps may offer greater flexibility in integrating with device native services.  However, since hybrid applications already provide device integrations that typical enterprise applications need, this is typically less of an issue.  The new Oracle ADF Mobile release is an HTML5 and Java hybrid framework that targets mobile app development to iOS and Android from one code base. So, Which is the Best Approach? The short answer is – the best choice depends on the type of application you are developing.  For instance, animation-intensive apps such as games would favor native apps, while hybrid applications may be better suited for enterprise mobile apps because they provide multi-platform support. Just for starters, the following issues must be considered when choosing a development path. Application Complexity: How complex is the application? A quick app that accesses a database or Web service for some data to display?  You can keep it simple, and a mobile Web app may suffice. However, for a mobile/field worker type of applications that supports mission critical functionality, hybrid or native applications are typically needed. Richness of User Interactivity: What type of user experience is required for the application?  Mobile browser-based app that’s optimized for mobile UI may suffice for quick lookup or productivity type of applications.  However, hybrid/native application would typically be required to deliver highly interactive user experiences needed for field-worker type of applications.  For example, interactive BI charts/graphs, maps, voice/email integration, etc.  In the most extreme case like gaming applications, native applications may be necessary to deliver the highly animated and graphically intensive user experience. Performance: What type of performance is required by the application functionality?  For instance, for real-time look up of data over the network, mobile app performance depends on network latency and server infrastructure capabilities.  If consistent performance is required, data would typically need to be cached, which is supported on hybrid or native applications only. Connectivity and Availability: What sort of connectivity will your application require? Does the app require Web access all the time in order to always retrieve the latest data from the server? Or do the requirements dictate offline support? While native and hybrid apps can be built to operate offline, Web mobile apps require Web connectivity. Multi-platform Requirements: The terms “consumerization of IT” and BYOD (bring your own device) effectively mean that the line between the consumer and the enterprise devices have become blurred. Employees are bringing their personal mobile devices to work and are often expecting that they work in the corporate network and access back-office applications.  Even if companies restrict access to the big dogs: (iPad, iPhone, Android phones and tablets, possibly Windows Phone and tablets), trying to support each platform natively will require increasing resources and domain expertise with each new language/platform. And let’s not forget the maintenance costs, involved in upgrading new versions of each platform.   Where multi-platform support is needed, Web mobile or hybrid apps probably have the advantage. Going native, and trying to support multiple operating systems may be cost prohibitive with existing resources and developer skills. Device-Services Access:  If your app needs to access local device services, such as the camera, contacts app, accelerometer, etc., then your choices are limited to native or hybrid applications.   Fragmentation: Apple controls Apple iOS and the only concern is what version iOS is running on any given device.   Not so Android, which is open source. There are many, many versions and variants of Android running on different devices, which can be a nightmare for app developers trying to support different devices running different flavors of Android.  (Is it an Amazon Kindle Fire? a Samsung Galaxy?  A Barnes & Noble Nook?) This is a nightmare scenario for native apps—on the other hand, a mobile Web or hybrid app, when properly designed, can shield you from these complexities because they are based on common frameworks.  Resources: How many developers can you dedicate to building and supporting mobile application development?  What are their existing skills sets?  If you’re considering native application development due to the complexity of the application under development, factor the costs of becoming proficient on a each platform’s OS and programming language. Add another platform, and that’s another language, another SDK. On the other side of the equation, Web mobile or hybrid applications are simpler to make, and readily support more platforms, but there may be performance trade-offs. Conclusion This only scratches the surface. However, I hope to have suggested some food for thought in choosing your mobile development strategy.  Do your due diligence, search the Web, read up on mobile, talk to peers, attend events. The development team at Oracle is working hard on mobile technologies to help customers extend enterprise applications to mobile faster and effectively.  To learn more on what Oracle has to offer, check out the Oracle ADF Mobile (hybrid) and ADF Faces/ADF Mobile browser (Web Mobile) solutions from Oracle.   Additional Information Blog: ADF Blog Product Information on OTN: ADF Mobile Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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  • Building an Infrastructure Cloud with Oracle VM for x86 + Enterprise Manager 12c

    - by Richard Rotter
    Cloud Computing? Everyone is talking about Cloud these days. Everyone is explaining how the cloud will help you to bring your service up and running very fast, secure and with little effort. You can find these kinds of presentations at almost every event around the globe. But what is really behind all this stuff? Is it really so simple? And the answer is: Yes it is! With the Oracle SW Stack it is! In this post, I will try to bring this down to earth, demonstrating how easy it could be to build a cloud infrastructure with Oracle's solution for cloud computing.But let me cover some basics first: How fast can you build a cloud?How elastic is your cloud so you can provide new services on demand? How much effort does it take to monitor and operate your Cloud Infrastructure in order to meet your SLAs?How easy is it to chargeback for your services provided? These are the critical success factors of Cloud Computing. And Oracle has an answer to all those questions. By using Oracle VM for X86 in combination with Enterprise Manager 12c you can build and control your cloud environment very fast and easy. What are the fundamental building blocks for your cloud? Oracle Cloud Building Blocks #1 Hardware Surprise, surprise. Even the cloud needs to run somewhere, hence you will need hardware. This HW normally consists of servers, storage and networking. But Oracles goes beyond that. There are Optimized Solutions available for your cloud infrastructure. This is a cookbook to build your HW cloud platform. For example, building your cloud infrastructure with blades and our network infrastructure will reduce complexity in your datacenter (Blades with switch network modules, splitter cables to reduce the amount of cables, TOR (Top Of the Rack) switches which are building the interface to your infrastructure environment. Reducing complexity even in the cabling will help you to manage your environment more efficient and with less risk. Of course, our engineered systems fit into the cloud perfectly too. Although they are considered as a PaaS themselves, having the database SW (for Exadata) and the application development environment (for Exalogic) already deployed on them, in general they are ideal systems to enable you building your own cloud and PaaS infrastructure. #2 Virtualization The next missing link in the cloud setup is virtualization. For me personally, it's one of the most hidden "secret", that oracle can provide you with a complete virtualization stack in terms of a hypervisor on both architectures: X86 and Sparc CPUs. There is Oracle VM for X86 and Oracle VM for Sparc available at no additional  license costs if your are running this virtualization stack on top of Oracle HW (and with Oracle Premier Support for HW). This completes the virtualization portfolio together with Solaris Zones introduced already with Solaris 10 a few years ago. Let me explain how Oracle VM for X86 works: Oracle VM for x86 consists of two main parts: - The Oracle VM Server: Oracle VM Server is installed on bare metal and it is the hypervisor which is able to run virtual machines. It has a very small footprint. The ISO-Image of Oracle VM Server is only 200MB large. It is very small but efficient. You can install a OVM-Server in less than 5 mins by booting the Server with the ISO-Image assigned and providing the necessary configuration parameters (like installing an Linux distribution). After the installation, the OVM-Server is ready to use. That's all. - The Oracle VM-Manager: OVM-Manager is the central management tool where you can control your OVM-Servers. OVM-Manager provides the graphical user interface, which is an Application Development Framework (ADF) application, with a familiar web-browser based interface, to manage Oracle VM Servers, virtual machines, and resources. The Oracle VM Manager has the following capabilities: Create virtual machines Create server pools Power on and off virtual machines Manage networks and storage Import virtual machines, ISO files, and templates Manage high availability of Oracle VM Servers, server pools, and virtual machines Perform live migration of virtual machines I want to highlight one of the goodies which you can use if you are running Oracle VM for X86: Preconfigured, downloadable Virtual Machine Templates form edelivery With these templates, you can download completely preconfigured Virtual Machines in your environment, boot them up, configure them at first time boot and use it. There are templates for almost all Oracle SW and Applications (like Fusion Middleware, Database, Siebel, etc.) available. #3) Cloud Management The management of your cloud infrastructure is key. This is a day-to-day job. Acquiring HW, installing a virtualization layer on top of it is done just at the beginning and if you want to expand your infrastructure. But managing your cloud, keeping it up and running, deploying new services, changing your chargeback model, etc, these are the daily jobs. These jobs must be simple, secure and easy to manage. The Enterprise Manager 12c Cloud provides this functionality from one management cockpit. Enterprise Manager 12c uses Oracle VM Manager to control OVM Serverpools. Once you registered your OVM-Managers in Enterprise Manager, then you are able to setup your cloud infrastructure and manage everything from Enterprise Manager. What you need to do in EM12c is: ">Register your OVM Manager in Enterprise ManagerAfter Registering your OVM Manager, all the functionality of Oracle VM for X86 is also available in Enterprise Manager. Enterprise Manager works as a "Manger" of the Manager. You can register as many OVM-Managers you want and control your complete virtualization environment Create Roles and Users for your Self Service Portal in Enterprise ManagerWith this step you allow users to logon on the Enterprise Manager Self Service Portal. Users can request Virtual Machines in this portal. Setup the Cloud InfrastructureSetup the Quotas for your self service users. How many VMs can they request? How much of your resources ( cpu, memory, storage, network, etc. etc.)? Which SW components (templates, assemblys) can your self service users request? In this step, you basically set up the complete cloud infrastructure. Setup ChargebackOnce your cloud is set up, you need to configure your chargeback mechanism. The Enterprise Manager collects the resources metrics, which are used in a very deep level. Almost all collected Metrics could be used in the chargeback module. You can define chargeback plans based on configurations (charge for the amount of cpu, memory, storage is assigned to a machine, or for a specific OS which is installed) or chargeback on resource consumption (% of cpu used, storage used, etc). Or you can also define a combination of configuration and consumption chargeback plans. The chargeback module is very flexible. Here is a overview of the workflow how to handle infrastructure cloud in EM: Summary As you can see, setting up an Infrastructure Cloud Service with Oracle VM for X86 and Enterprise Manager 12c is really simple. I personally configured a complete cloud environment with three X86 servers and a small JBOD san box in less than 3 hours. There is no magic in it, it is all straightforward. Of course, you have to have some experience with Oracle VM and Enterprise Manager. Experience in setting up Linux environments helps as well. I plan to publish a technical cookbook in the next few weeks. I hope you found this post useful and will see you again here on our blog. Any hints, comments are welcome!

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  • Expectations + Rewards = Innovation

    - by D'Arcy Lussier
    “Innovation” is a heavy word. We regard those that embrace it as “Innovators”. We describe organizations as being “Innovative”. We hold those associated with the word in high regard, even though its dictionary definition is very simple: Introducing something new. What our culture has done is wrapped Innovation in white robes and a gold crown. Innovation is rarely just introducing something new. Innovations and innovators are typically associated with other terms: groundbreaking, genius, industry-changing, creative, leading. Being a true innovator and creating innovations are a big deal, and something companies try to strive for…or at least say they strive for. There’s huge value in being recognized as an innovator in an industry, since the idea is that innovation equates to increased profitability. IBM ran an ad a few years back that showed what their view of innovation is: “The point of innovation is to make actual money.” If the money aspect makes you feel uneasy, consider it another way: the point of innovation is to <insert payoff here>. Companies that innovate will be more successful. Non-profits that innovate can better serve their target clients. Governments that innovate can better provide services to their citizens. True innovation is not easy to come by though. As with anything in business, how well an organization will innovate is reliant on the employees it retains, the expectations placed on those employees, and the rewards available to them. In a previous blog post I talked about one formula: Right Employees + Happy Employees = Productive Employees I want to introduce a new one, that builds upon the previous one: Expectations + Rewards = Innovation  The level of innovation your organization will realize is directly associated with the expectations you place on your staff and the rewards you make available to them. Expectations We may feel uncomfortable with the idea of placing expectations on our staff, mainly because expectation has somewhat of a negative or cold connotation to it: “I expect you to act this way or else!” The problem is in the or-else part…we focus on the negative aspects of failing to meet expectations instead of looking at the positive side. “I expect you to act this way because it will produce <insert benefit here>”. Expectations should not be set to punish but instead be set to ensure quality. At a recent conference I spoke with some Microsoft employees who told me that you have five years from starting with the company to reach a “Senior” level. If you don’t, then you’re let go. The expectation Microsoft placed on their staff is that they should be working towards improving themselves, taking more responsibility, and thus ensure that there is a constant level of quality in the workforce. Rewards Let me be clear: a paycheck is not a reward. A paycheck is simply the employer’s responsibility in the employee/employer relationship. A paycheck will never be the key motivator to drive innovation. Offering employees something over and above their required compensation can spur them to greater performance and achievement. Working in the food service industry, this tactic was used again and again: whoever has the highest sales over lunch will receive a free lunch/gift certificate/entry into a draw/etc. There was something to strive for, to try beyond the baseline of what our serving jobs were. It was through this that innovative sales techniques would be tried and honed, with key servers being top sellers time and time again. At a code camp I spoke at, I was amazed to see that all the employees from one company receive $100 Visa gift cards as a thank you for taking time to speak. Again, offering something over and above that can give that extra push for employees. Rewards work. But what about the fairness angle? In the restaurant example I gave, there were servers that would never win the competition. They just weren’t good enough at selling and never seemed to get better. So should those that did work at performing better and produce more sales for the restaurant not get rewarded because those who weren’t working at performing better might get upset? Of course not! Organizations succeed because of their top performers and those that strive to join their ranks. The Expectation/Reward Graph While the Expectations + Rewards = Innovation formula may seem like a simple mathematics formula, there’s much more going under the hood. In fact there are three different outcomes that could occur based on what you put in as values for Expectations and Rewards. Consider the graph below and the descriptions that follow: Disgruntled – High Expectation, Low Reward I worked at a company where the mantra was “Company First, Because We Pay You”. Even today I still hear stories of how this sentiment continues to be perpetuated: They provide you a paycheck and a means to live, therefore you should always put them as your top priority. Of course, this is a huge imbalance in the expectation/reward equation. Why would anyone willingly meet high expectations of availability, workload, deadlines, etc. when there is no reward other than a paycheck to show for it? Remember: paychecks are not rewards! Instead, you see employees be disgruntled which not only affects the level of production but also the level of quality within an organization. It also means that you see higher turnover. Complacent – Low Expectation, Low Reward Complacency is a systemic problem that typically exists throughout all levels of an organization. With no real expectations or rewards, nobody needs to excel. In fact, those that do try to innovate, improve, or introduce new things into the organization might be shunned or pushed out by the rest of the staff who are just doing things the same way they’ve always done it. The bigger issue for the organization with low/low values is that at best they’ll never grow beyond their current size (and may shrink actually), and at worst will cease to exist. Entitled – Low Expectation, High Reward It’s one thing to say you have the best people and reward them as such, but its another thing to actually have the best people and reward them as such. Organizations with Entitled employees are the former: their organization provides them with all types of comforts, benefits, and perks. But there’s no requirement before the rewards are dolled out, and there’s no short-list of who receives the rewards. Everyone in the company is treated the same and is given equal share of the spoils. Entitlement is actually almost identical with Complacency with one notable difference: just try to introduce higher expectations into an entitled organization! Entitled employees have been spoiled for so long that they can’t fathom having rewards taken from them, or having to achieve specific levels of performance before attaining them. Those running the organization also buy in to the Entitled sentiment, feeling that they must persist the same level of comforts to appease their staff…even though the quality of the employee pool may be suspect. Innovative – High Expectation, High Reward Finally we have the Innovative organization which places high expectations but also provides high rewards. This organization gets it: if you truly want the best employees you need to apply equal doses of pressure and praise. Realize that I’m not suggesting crazy overtime or un-realistic working conditions. I do not agree with the “Glengary-Glenross” method of encouragement. But as anyone who follows sports can tell you, the teams that win are the ones where the coaches push their players to be their best; to achieve new levels of performance that they didn’t know they could receive. And the result for the players is more money, fame, and opportunity. It’s in this environment that organizations can focus on innovation – true innovation that builds the business and allows everyone involved to truly benefit. In Closing Organizations love to use the word “Innovation” and its derivatives, but very few actually do innovate. For many, the term has just become another marketing buzzword to lump in with all the other business terms that get overused. But for those organizations that truly get the value of innovation, they will be the ones surging forward while other companies simply fade into the background. And they will be the organizations that expect more from their employees, and give them their just rewards.

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  • Orchestrating the Virtual Enterprise

    - by John Murphy
    During the American Industrial Revolution, the Ford Motor Company did it all. It turned raw materials into a showroom full of Model Ts. It owned a steel mill, a glass factory, and an automobile assembly line. The company was both self-sufficient and innovative and went on to become one of the largest and most profitable companies in the world. Nowadays, it's unusual for any business to follow this vertical integration model because its much harder to be best in class across such a wide a range of capabilities and services. Instead, businesses focus on their core competencies and outsource other business functions to specialized suppliers. They exchange vertical integration for collaboration. When done well, all parties benefit from this arrangement and the collaboration leads to the creation of an agile, lean and successful "virtual enterprise." Case in point: For Sun hardware, Oracle outsources most of its manufacturing and all of its logistics to third parties. These are vital activities, but ones where Oracle doesn't have a core competency, so we shift them to business partners who do. Within our enterprise, we always retain the core functions of product development, support, and most of the sales function, because that's what constitutes our core value to our customers. This is a perfect example of a virtual enterprise.  What are the implications of this? It means that we must exchange direct internal control for indirect external collaboration. This fundamentally changes the relative importance of different business processes, the boundaries of security and information sharing, and the relationship of the supply chain systems to the ERP. The challenge is that the systems required to support this virtual paradigm are still mired in "island enterprise" thinking. But help is at hand. Developments such as the Web, social networks, collaboration, and rules-based orchestration offer great potential to fundamentally re-architect supply chain systems to better support the virtual enterprise.  Supply Chain Management Systems in a Virtual Enterprise Historically enterprise software was constructed to automate the ERP - and then the supply chain systems extended the ERP. They were joined at the hip. In virtual enterprises, the supply chain system needs to be ERP agnostic, sitting above each of the ERPs that are distributed across the virtual enterprise - most of which are operating in other businesses. This is vital so that the supply chain system can manage the flow of material and the related information through the multiple enterprises. It has to have strong collaboration tools. It needs to be highly flexible. Users need to be able to see information that's coming from multiple sources and be able to react and respond to events across those sources.  Oracle Fusion Distributed Order Orchestration (DOO) is a perfect example of a supply chain system designed to operate in this virtual way. DOO embraces the idea that a company's fulfillment challenge is a distributed, multi-enterprise problem. It enables users to manage the process and the trading partners in a uniform way and deliver a consistent user experience while operating over a heterogeneous, virtual enterprise. This is a fundamental shift at the core of managing supply chains. It forces virtual enterprises to think architecturally about how best to construct their supply chain systems.  Case in point, almost everyone has ordered from Amazon.com at one time or another. Our orders are as likely to be fulfilled by third parties as they are by Amazon itself. To deliver the order promptly and efficiently, Amazon has to send it to the right fulfillment location and know the availability in that location. It needs to be able to track status of the fulfillment and deal with exceptions. As a virtual enterprise, Amazon's operations, using thousands of trading partners, requires a very different approach to fulfillment than the traditional 'take an order and ship it from your own warehouse' model. Amazon had no choice but to develop a complex, expensive and custom solution to tackle this problem as there used to be no product solution available. Now, other companies who want to follow similar models have a better off-the-shelf choice -- Oracle Distributed Order Orchestration (DOO).  Consider how another of our customers is using our distributed orchestration solution. This major airplane manufacturer has a highly complex business and interacts regularly with the U.S. Government and major airlines. It sits in the middle of an intricate supply chain and needed to improve visibility across its many different entities. Oracle Fusion DOO gives the company an orchestration mechanism so it could improve quality, speed, flexibility, and consistency without requiring an organ transplant of these highly complex legacy systems. Many retailers face the challenge of dealing with brick and mortar, Web, and reseller channels. They all need to be knitted together into a virtual enterprise experience that is consistent for their customers. When a large U.K. grocer with a strong brick and mortar retail operation added an online business, they turned to Oracle Fusion DOO to bring these entities together. Disturbing the Peace with Acquisitions Quite often a company's ERP system is disrupted when it acquires a new company. An acquisition can inject a new set of processes and systems -- or even introduce an entirely new business like Sun's hardware did at Oracle. This challenge has been a driver for some of our DOO customers. A large power management company is using Oracle Fusion DOO to provide the flexibility to rapidly integrate additional products and services into its central fulfillment operation. The Flip Side of Fulfillment Meanwhile, we haven't ignored similar challenges on the supply side of the equation. Specifically, how to manage complex supply in a flexible way when there are multiple trading parties involved? How to manage the supply to suppliers? How to manage critical components that need to merge in a tier two or tier three supply chain? By investing in supply orchestration solutions for the virtual enterprise, we plan to give users better visibility into their network of suppliers to help them drive down costs. We also think this technology and full orchestration process can be applied to the financial side of organizations. An example is transactions that flow through complex internal structures to minimize tax exposure. We can help companies manage those transactions effectively by thinking about the internal organization as a virtual enterprise and bringing the same solution set to this internal challenge.  The Clear Front Runner No other company is investing in solving the virtual enterprise supply chain issues like Oracle is. Oracle is in a unique position to become the gold standard in this market space. We have the infrastructure of Oracle technology. We already have an Oracle Fusion DOO application which embraces the best of what's required in this area. And we're absolutely committed to extending our Fusion solution to other use cases and delivering even more business value.

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  • Augmenting your Social Efforts via Data as a Service (DaaS)

    - by Mike Stiles
    The following is the 3rd in a series of posts on the value of leveraging social data across your enterprise by Oracle VP Product Development Don Springer and Oracle Cloud Data and Insight Service Sr. Director Product Management Niraj Deo. In this post, we will discuss the approach and value of integrating additional “public” data via a cloud-based Data-as-as-Service platform (or DaaS) to augment your Socially Enabled Big Data Analytics and CX Management. Let’s assume you have a functional Social-CRM platform in place. You are now successfully and continuously listening and learning from your customers and key constituents in Social Media, you are identifying relevant posts and following up with direct engagement where warranted (both 1:1, 1:community, 1:all), and you are starting to integrate signals for communication into your appropriate Customer Experience (CX) Management systems as well as insights for analysis in your business intelligence application. What is the next step? Augmenting Social Data with other Public Data for More Advanced Analytics When we say advanced analytics, we are talking about understanding causality and correlation from a wide variety, volume and velocity of data to Key Performance Indicators (KPI) to achieve and optimize business value. And in some cases, to predict future performance to make appropriate course corrections and change the outcome to your advantage while you can. The data to acquire, process and analyze this is very nuanced: It can vary across structured, semi-structured, and unstructured data It can span across content, profile, and communities of profiles data It is increasingly public, curated and user generated The key is not just getting the data, but making it value-added data and using it to help discover the insights to connect to and improve your KPIs. As we spend time working with our larger customers on advanced analytics, we have seen a need arise for more business applications to have the ability to ingest and use “quality” curated, social, transactional reference data and corresponding insights. The challenge for the enterprise has been getting this data inline into an easily accessible system and providing the contextual integration of the underlying data enriched with insights to be exported into the enterprise’s business applications. The following diagram shows the requirements for this next generation data and insights service or (DaaS): Some quick points on these requirements: Public Data, which in this context is about Common Business Entities, such as - Customers, Suppliers, Partners, Competitors (all are organizations) Contacts, Consumers, Employees (all are people) Products, Brands This data can be broadly categorized incrementally as - Base Utility data (address, industry classification) Public Master Reference data (trade style, hierarchy) Social/Web data (News, Feeds, Graph) Transactional Data generated by enterprise process, workflows etc. This Data has traits of high-volume, variety, velocity etc., and the technology needed to efficiently integrate this data for your needs includes - Change management of Public Reference Data across all categories Applied Big Data to extract statics as well as real-time insights Knowledge Diagnostics and Data Mining As you consider how to deploy this solution, many of our customers will be using an online “cloud” service that provides quality data and insights uniformly to all their necessary applications. In addition, they are requesting a service that is: Agile and Easy to Use: Applications integrated with the service can obtain data on-demand, quickly and simply Cost-effective: Pre-integrated into applications so customers don’t have to Has High Data Quality: Single point access to reference data for data quality and linkages to transactional, curated and social data Supports Data Governance: Becomes more manageable and cost-effective since control of data privacy and compliance can be enforced in a centralized place Data-as-a-Service (DaaS) Just as the cloud has transformed and now offers a better path for how an enterprise manages its IT from their infrastructure, platform, and software (IaaS, PaaS, and SaaS), the next step is data (DaaS). Over the last 3 years, we have seen the market begin to offer a cloud-based data service and gain initial traction. On one side of the DaaS continuum, we see an “appliance” type of service that provides a single, reliable source of accurate business data plus social information about accounts, leads, contacts, etc. On the other side of the continuum we see more of an online market “exchange” approach where ISVs and Data Publishers can publish and sell premium datasets within the exchange, with the exchange providing a rich set of web interfaces to improve the ease of data integration. Why the difference? It depends on the provider’s philosophy on how fast the rate of commoditization of certain data types will occur. How do you decide the best approach? Our perspective, as shown in the diagram below, is that the enterprise should develop an elastic schema to support multi-domain applicability. This allows the enterprise to take the most flexible approach to harness the speed and breadth of public data to achieve value. The key tenet of the proposed approach is that an enterprise carefully federates common utility, master reference data end points, mobility considerations and content processing, so that they are pervasively available. One way you may already be familiar with this approach is in how you do Address Verification treatments for accounts, contacts etc. If you design and revise this service in such a way that it is also easily available to social analytic needs, you could extend this to launch geo-location based social use cases (marketing, sales etc.). Our fundamental belief is that value-added data achieved through enrichment with specialized algorithms, as well as applying business “know-how” to weight-factor KPIs based on innovative combinations across an ever-increasing variety, volume and velocity of data, will be where real value is achieved. Essentially, Data-as-a-Service becomes a single entry point for the ever-increasing richness and volume of public data, with enrichment and combined capabilities to extract and integrate the right data from the right sources with the right factoring at the right time for faster decision-making and action within your core business applications. As more data becomes available (and in many cases commoditized), this value-added data processing approach will provide you with ongoing competitive advantage. Let’s look at a quick example of creating a master reference relationship that could be used as an input for a variety of your already existing business applications. In phase 1, a simple master relationship is achieved between a company (e.g. General Motors) and a variety of car brands’ social insights. The reference data allows for easy sort, export and integration into a set of CRM use cases for analytics, sales and marketing CRM. In phase 2, as you create more data relationships (e.g. competitors, contacts, other brands) to have broader and deeper references (social profiles, social meta-data) for more use cases across CRM, HCM, SRM, etc. This is just the tip of the iceberg, as the amount of master reference relationships is constrained only by your imagination and the availability of quality curated data you have to work with. DaaS is just now emerging onto the marketplace as the next step in cloud transformation. For some of you, this may be the first you have heard about it. Let us know if you have questions, or perspectives. In the meantime, we will continue to share insights as we can.Photo: Erik Araujo, stock.xchng

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  • To SYNC or not to SYNC – Part 3

    - by AshishRay
    I can't believe it has been almost a year since my last blog post. I know, that's an absolute no-no in the blogosphere. And I know that "I have been busy" is not a good excuse. So - without trying to come up with an excuse - let me state this - my apologies for taking such a long time to write the next Part. Without further ado, here goes. This is Part 3 of a multi-part blog article where we are discussing various aspects of setting up Data Guard synchronous redo transport (SYNC). In Part 1 of this article, I debunked the myth that Data Guard SYNC is similar to a two-phase commit operation. In Part 2, I discussed the various ways that network latency may or may not impact a Data Guard SYNC configuration. In this article, I will talk in details regarding why Data Guard SYNC is a good thing. I will also talk about distance implications for setting up such a configuration. So, Why Good? Why is Data Guard SYNC a good thing? Because, at the end of the day, this gives you the assurance of zero data loss - it doesn’t matter what outage may befall your primary system. Befall! Boy, that sounds theatrical. But seriously - think about this - it minimizes your data risks. That’s a big deal. Whether you have an outage due to bad disks, faulty hardware components, hardware / software bugs, physical data corruptions, power failures, lightning that takes out significant part of your data center, fire that melts your assets, water leakage from the cooling system, human errors such as accidental deletion of online redo log files - it doesn’t matter - you can have that “Om - peace” look on your face and then you can failover to the standby system, without losing a single bit of data in your Oracle database. You will be a hero, as shown in this not so imaginary conversation: IT Manager: Well, what’s the status? You: John is doing the trace analysis on the storage array. IT Manager: So? How long is that gonna take? You: Well, he is stuck, waiting for a response from <insert your not-so-favorite storage vendor here>. IT Manager: So, no root cause yet? You: I told you, he is stuck. We have escalated with their Support, but you know how long these things take. IT Manager: Darn it - the site is down! You: Not really … IT Manager: What do you mean? You: John is stuck, but Sreeni has already done a failover to the Data Guard standby. IT Manager: Whoa, whoa - wait! Failover means we lost some data, why did you do this without letting the Business group know? You: We didn’t lose any data. Remember, we had set up Data Guard with SYNC? So now, any problems on the production – we just failover. No data loss, and we are up and running in minutes. The Business guys don’t need to know. IT Manager: Wow! Are we great or what!! You: I guess … Ok, so you get it - SYNC is good. But as my dear friend Larry Carpenter says, “TANSTAAFL”, or "There ain't no such thing as a free lunch". Yes, of course - investing in Data Guard SYNC means that you have to invest in a low-latency network, you have to monitor your applications and database especially in peak load conditions, and you cannot under-provision your standby systems. But all these are good and necessary things, if you are supporting mission-critical apps that are supposed to be running 24x7. The peace of mind that this investment will give you is priceless, especially if you are serious about HA. How Far Can We Go? Someone may say at this point - well, I can’t use Data Guard SYNC over my coast-to-coast deployment. Most likely - true. So how far can you go? Well, we have customers who have deployed Data Guard SYNC over 300+ miles! Does this mean that you can also deploy over similar distances? Duh - no! I am going to say something here that most IT managers don’t like to hear - “It depends!” It depends on your application design, application response time / throughput requirements, network topology, etc. However, because of the optimal way we do SYNC, customers have been able to stretch Data Guard SYNC deployments over longer distances compared to traditional, storage-centric ways of doing this. The MAA Database 10.2 best practices paper Data Guard Redo Transport & Network Configuration, and Oracle Database 11.2 High Availability Best Practices Manual talk about some of these SYNC-related metrics. For example, a test deployment of Data Guard SYNC over 330 miles with 10ms latency showed an impact less than 5% for a busy OLTP application. Even if you can’t deploy Data Guard SYNC over your WAN distance, or if you already have an ASYNC standby located 1000-s of miles away, here’s another nifty way to boost your HA. Have a local standby, configured SYNC. How local is “local”? Again - it depends. One customer runs a local SYNC standby across the campus. Another customer runs it across 15 miles in another data center. Both of these customers are running Data Guard SYNC as their HA standard. If a localized outage affects their primary system, no problem! They have all the data available on the standby, to which they can failover. Very fast. In seconds. Wait - did I say “seconds”? Yes, Virginia, there is a Santa Claus. But you have to wait till the next blog article to find out more. I assure you tho’ that this time you won’t have to wait for another year for this.

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  • The True Cost of a Solution

    - by D'Arcy Lussier
    I had a Twitter chat recently with someone suggesting Oracle and SQL Server were losing out to OSS (Open Source Software) in the enterprise due to their issues with scaling or being too generic (one size fits all). I challenged that a bit, as my experience with enterprise sized clients has been different – adverse to OSS but receptive to an established vendor. The response I got was: Found it easier to influence change by showing how X can’t solve our problems or X is extremely costly to scale. Money talks. I think this is definitely the right approach for anyone pitching an alternate or alien technology as part of a solution: identify the issue, identify the solution, then present pros and cons including a cost/benefit analysis. What can happen though is we get tunnel vision and don’t present a full view of the costs associated with a solution. An “Acura”te Example (I’m so clever…) This is my dream vehicle, a Crystal Black Pearl coloured Acura MDX with the SH-AWD package! We’re a family of 4 (5 if my daughters ever get their wish of adding a dog), and I’ve always wanted a luxury type of vehicle, so this is a perfect replacement in a few years when our Rav 4 has hit the 8 – 10 year mark. MSRP – $62,890 But as we all know, that’s not *really* the cost of the vehicle. There’s taxes and fees added on, there’s the extended warranty if I choose to purchase it, there’s the finance rate that needs to be factored in… MSRP –   $62,890 Taxes –      $7,546 Warranty - $2,500 SubTotal – $72,936 Finance Charge – $ 1094.04 Grand Total – $74,030 Well! Glad we did that exercise – we discovered an extra $11k added on to the MSRP! Well now we have our true price…or do we? Lifetime of the Vehicle I’m expecting to have this vehicle for 7 – 10 years. While the hard cost of the vehicle is known and dealt with, the costs to run and maintain the vehicle are on top of this. I did some research, and here’s what I’ve found: Fuel and Mileage Gas prices are high as it is for regular fuel, but getting into an MDX will require that I *only* purchase premium fuel, which comes at a premium price. I need to expect my bill at the pump to be higher. Comparing the MDX to my 2007 Rav4 also shows I’ll be gassing up more often. The Rav4 has a city MPG of 21, while the MDX plummets to 16! The MDX does have a bigger fuel tank though, so all in all the number of times I hit the pumps might even out. Still, I estimate I’ll be spending approximately $8000 – $10000 more on gas over a 10 year period than my current Rav4. Service Options Limited Although I have options with my Toyota here in Winnipeg (we have 4 Toyota dealerships), I do go to my original dealer for any service work. Still, I like the fact that I have options. However, there’s only one Acura dealership in all of Winnipeg! So if, for whatever reason, I’m not satisfied with the level of service I’m stuck. Non Warranty Service Work Also let’s not forget that there’s a bulk of work required every year that is *not* covered under warranty – oil changes, tire rotations, brake pads, etc. I expect I’ll need to get new tires at the 5 years mark as well, which can easily be $1200 – $1500 (I just paid $1000 for new tires for the Rav4 and we’re at the 5 year mark). Now these aren’t going to be *new* costs that I’m not used to from our existing vehicles, but they should still be factored in. I’d budget $500/year, or $5000 over the 10 years I’ll own the vehicle. Final Assessment So let’s re-assess the true cost of my dream MDX: MSRP                    $62,890 Taxes                       $7,546 Warranty                 $2,500 Finance Charge         $1094 Gas                        $10,000 Service Work            $5000 Grand Total           $89,030 So now I have a better idea of 10 year cost overall, and I’ve identified some concerns with local service availability. And there’s now much more to consider over the original $62,890 price tag. Tying This Back to Technology Solutions The process that we just went through is no different than what organizations do when considering implementing a new system, technology, or technology based solution, within their environments. It’s easy to tout the short term cost savings of particular product/platform/technology in a vacuum. But its when you consider the wider impact that the true cost comes into play. Let’s create a scenario: A company is not happy with its current data reporting suite. An employee suggests moving to an open source solution. The selling points are: - Because its open source its free - The organization would have access to the source code so they could alter it however they wished - It provided features not available with the current reporting suite At first this sounds great to the management and executive, but then they start asking some questions and uncover more information: - The OSS product is built on a technology not used anywhere within the organization - There are no vendors offering product support for the OSS product - The OSS product requires a specific server platform to operate on, one that’s not standard in the organization All of a sudden, the true cost of implementing this solution is starting to become clearer. The company might save money on licensing costs, but their training costs would increase significantly – developers would need to learn how to develop in the technology the OSS solution was built on, IT staff must learn how to set up and maintain a new server platform within their existing infrastructure, and if a problem was found there was no vendor to contact for support. The true cost of implementing a “free” OSS solution is actually spinning up a project to implement it within the organization – no small cost. And that’s just the short-term cost. Now the organization must ensure they maintain trained staff who can make changes to the OSS reporting solution and IT staff that will stay knowledgeable in the new server platform. If those skills are very niche, then higher labour costs could be incurred if those people are hard to find or if trained employees use that knowledge as leverage for higher pay. Maybe a vendor exists that will contract out support, but then there are those costs to consider as well. And let’s not forget end-user training – in our example, anyone that runs reports will need to be trained on how to use the new system. Here’s the Point We still tend to look at software in an “off the shelf” kind of way. It’s very easy to say “oh, this product is better than vendor x’s product – and its free because its OSS!” but the reality is that implementing any new technology within an organization has a cost regardless of the retail price of the product. Training, integration, support – these are real costs that impact an organization and span multiple departments. Whether you’re pitching an improved business process, a new system, or a new technology, you need to consider the bigger picture costs of implementation. What you define as success (in our example, having better reporting functionality) might not be what others define as success if implementing your solution causes them issues. A true enterprise solution needs to consider the entire enterprise.

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  • BI Applications overview

    - by sv744
    Welcome to Oracle BI applications blog! This blog will talk about various features, general roadmap, description of functionality and implementation steps related to Oracle BI applications. In the first post we start with an overview of the BI apps and will delve deeper into some of the topics below in the upcoming weeks and months. If there are other topics you would like us to talk about, pl feel free to provide feedback on that. The Oracle BI applications are a set of pre-built applications that enable pervasive BI by providing role-based insight for each functional area, including sales, service, marketing, contact center, finance, supplier/supply chain, HR/workforce, and executive management. For example, Sales Analytics includes role-based applications for sales executives, sales management, as well as front-line sales reps, each of whom have different needs. The applications integrate and transform data from a range of enterprise sources—including Siebel, Oracle, PeopleSoft, SAP, and others—into actionable intelligence for each business function and user role. This blog  starts with the key benefits and characteristics of Oracle BI applications. In a series of subsequent blogs, each of these points will be explained in detail. Why BI apps? Demonstrate the value of BI to a business user, show reports / dashboards / model that can answer their business questions as part of the sales cycle. Demonstrate technical feasibility of BI project and significantly lower risk and improve success Build Vs Buy benefit Don’t have to start with a blank sheet of paper. Help consolidate disparate systems Data integration in M&A situations Insulate BI consumers from changes in the OLTP Present OLTP data and highlight issues of poor data / missing data – and improve data quality and accuracy Prebuilt Integrations BI apps support prebuilt integrations against leading ERP sources: Fusion Applications, E- Business Suite, Peoplesoft, JD Edwards, Siebel, SAP Co-developed with inputs from functional experts in BI and Applications teams. Out of the box dimensional model to source model mappings Multi source and Multi Instance support Rich Data Model    BI apps have a very rich dimensionsal data model built over 10 years that incorporates best practises from BI modeling perspective as well as reflect the source system complexities  Thanks for reading a long post, and be on the lookout for future posts.  We will look forward to your valuable feedback on these topics as well as suggestions on what other topics would you like us to cover. I Conformed dimensional model across all business subject areas allows cross functional reporting, e.g. customer / supplier 360 Over 360 fact tables across 7 product areas CRM – 145, SCM – 47, Financials – 28, Procurement – 20, HCM – 27, Projects – 18, Campus Solutions – 21, PLM - 56 Supported by 300 physical dimensions Support for extensive calendars; Gregorian, enterprise and ledger based Conformed data model and metrics for real time vs warehouse based reporting  Multi-tenant enabled Extensive BI related transformations BI apps ETL and data integration support various transformations required for dimensional models and reporting requirements. All these have been distilled into common patterns and abstracted logic which can be readily reused across different modules Slowly Changing Dimension support Hierarchy flattening support Row / Column Hybrid Hierarchy Flattening As Is vs. As Was hierarchy support Currency Conversion :-  Support for 3 corporate, CRM, ledger and transaction currencies UOM conversion Internationalization / Localization Dynamic Data translations Code standardization (Domains) Historical Snapshots Cycle and process lifecycle computations Balance Facts Equalization of GL accounting chartfields/segments Standardized values for categorizing GL accounts Reconciliation between GL and subledgers to track accounted/transferred/posted transactions to GL Materialization of data only available through costly and complex APIs e.g. Fusion Payroll, EBS / Fusion Accruals Complex event Interpretation of source data – E.g. o    What constitutes a transfer o    Deriving supervisors via position hierarchy o    Deriving primary assignment in PSFT o    Categorizing and transposition to measures of Payroll Balances to specific metrics to support side by side comparison of measures of for example Fixed Salary, Variable Salary, Tax, Bonus, Overtime Payments. o    Counting of Events – E.g. converting events to fact counters so that for example the number of hires can easily be added up and compared alongside the total transfers and terminations. Multi pass processing of multiple sources e.g. headcount, salary, promotion, performance to allow side to side comparison. Adding value to data to aid analysis through banding, additional domain classifications and groupings to allow higher level analytical reporting and data discovery Calculation of complex measures examples: o    COGs, DSO, DPO, Inventory turns  etc o    Transfers within a Hierarchy or out of / into a hierarchy relative to view point in hierarchy. Configurability and Extensibility support  BI apps offer support for extensibility for various entities as automated extensibility or part of extension methodology Key Flex fields and Descriptive Flex support  Extensible attribute support (JDE)  Conformed Domains ETL Architecture BI apps offer a modular adapter architecture which allows support of multiple product lines into a single conformed model Multi Source Multi Technology Orchestration – creates load plan taking into account task dependencies and customers deployment to generate a plan based on a customers of multiple complex etl tasks Plan optimization allowing parallel ETL tasks Oracle: Bit map indexes and partition management High availability support    Follow the sun support. TCO BI apps support several utilities / capabilities that help with overall total cost of ownership and ensure a rapid implementation Improved cost of ownership – lower cost to deploy On-going support for new versions of the source application Task based setups flows Data Lineage Functional setup performed in Web UI by Functional person Configuration Test to Production support Security BI apps support both data and object security enabling implementations to quickly configure the application as per the reporting security needs Fine grain object security at report / dashboard and presentation catalog level Data Security integration with source systems  Extensible to support external data security rules Extensive Set of KPIs Over 7000 base and derived metrics across all modules Time series calculations (YoY, % growth etc) Common Currency and UOM reporting Cross subject area KPIs (analyzing HR vs GL data, drill from GL to AP/AR, etc) Prebuilt reports and dashboards 3000+ prebuilt reports supporting a large number of industries Hundreds of role based dashboards Dynamic currency conversion at dashboard level Highly tuned Performance The BI apps have been tuned over the years for both a very performant ETL and dashboard performance. The applications use best practises and advanced database features to enable the best possible performance. Optimized data model for BI and analytic queries Prebuilt aggregates& the ability for customers to create their own aggregates easily on warehouse facts allows for scalable end user performance Incremental extracts and loads Incremental Aggregate build Automatic table index and statistics management Parallel ETL loads Source system deletes handling Low latency extract with Golden Gate Micro ETL support Bitmap Indexes Partitioning support Modularized deployment, start small and add other subject areas seamlessly Source Specfic Staging and Real Time Schema Support for source specific operational reporting schema for EBS, PSFT, Siebel and JDE Application Integrations The BI apps also allow for integration with source systems as well as other applications that provide value add through BI and enable BI consumption during operational decision making Embedded dashboards for Fusion, EBS and Siebel applications Action Link support Marketing Segmentation Sales Predictor Dashboard Territory Management External Integrations The BI apps data integration choices include support for loading extenral data External data enrichment choices : UNSPSC, Item class etc. Extensible Spend Classification Broad Deployment Choices Exalytics support Databases :  Oracle, Exadata, Teradata, DB2, MSSQL ETL tool of choice : ODI (coming), Informatica Extensible and Customizable Extensible architecture and Methodology to add custom and external content Upgradable across releases

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  • A Bite With No Teeth&ndash;Demystifying Non-Compete Clauses

    - by D'Arcy Lussier
    *DISCLAIMER: I am not a lawyer and this post in no way should be considered legal advice. I’m also in Canada, so references made are to Canadian court cases. I received a signed letter the other day, a reminder from my previous employer about some clauses associated with my employment and entry into an employee stock purchase program. So since this is in effect for the next 12 months, I guess I’m not starting that new job tomorrow. I’m kidding of course. How outrageous, how presumptuous, pompous, and arrogant that a company – any company – would actually place these conditions upon an employee. And yet, this is not uncommon. Especially in the IT industry, we see time and again similar wording in our employment agreements. But…are these legal? Is there any teeth behind the threat of the bite? Luckily, the answer seems to be ‘No’. I want to highlight two cases that support this. The first is Lyons v. Multari. In a nutshell, Dentist hires younger Dentist to be an associate. In their short, handwritten agreement, a non-compete clause was written stating “Protective Covenant. 3 yrs. – 5mi” (meaning you can’t set up shop within 5 miles for 3 years). Well, the young dentist left and did start an oral surgery office within 5 miles and within 3 years. Off to court they go! The initial judge sided with the older dentist, but on appeal it was overturned. Feel free to read the transcript of the decision here, but let me highlight one portion from section [19]: The general rule in most common law jurisdictions is that non-competition clauses in employment contracts are void. The sections following [19] explain further, and discuss Elsley v. J.G. Collins Insurance Agency Ltd. and its impact on Canadian law in this regard. The second case is Winnipeg Livestock Sales Ltd. v. Plewman. Desmond Plewman is an auctioneer, and worked at Winnipeg Livestock Sales. Part of his employment agreement was that he could not work for a competitor for 18 months if he left the company. Well, he left, and took up an important role in a competing company. The case went to court and as with Lyons v. Multari, the initial judge found in favour of the plaintiffs. Also as in the first case, that was overturned on appeal. Again, read through the transcript of the decision, but consider section [28]: In other words, even though Plewman has a great deal of skill as an auctioneer, Winnipeg Livestock has no proprietary interest in his professional skill and experience, even if they were acquired during his time working for Winnipeg Livestock.  Thus, Winnipeg Livestock has the burden of establishing that it has a legitimate proprietary interest requiring protection.  On this key question there is little evidence before the Court.  The record discloses that part of Plewman’s job was to “mingle with the … crowd” and to telephone customers and prospective customers about future prospects for the sale of livestock.  It may seem reasonable to assume that Winnipeg Livestock has a legitimate proprietary interest in its customer connections; but there is no evidence to indicate that there is any significant degree of “customer loyalty” in the business, as opposed to customers making choices based on other considerations such as cost, availability and the like. So are there any incidents where a non-compete can actually be valid? Yes, and these are considered “exceptional” cases, meaning that the situation meets certain circumstances. Michael Carabash has a great blog series discussing the above mentioned cases as well as the difference between a non-compete and non-solicit agreement. He talks about the exceptional criteria: In summary, the authorities reveal that the following circumstances will generally be relevant in determining whether a case is an “exceptional” one so that a general non-competition clause will be found to be reasonable: - The length of service with the employer. - The amount of personal service to clients. - Whether the employee dealt with clients exclusively, or on a sustained or     recurring basis. - Whether the knowledge about the client which the employee gained was of a   confidential nature, or involved an intimate knowledge of the client’s   particular needs, preferences or idiosyncrasies. - Whether the nature of the employee’s work meant that the employee had   influence over clients in the sense that the clients relied upon the employee’s   advice, or trusted the employee. - If competition by the employee has already occurred, whether there is   evidence that clients have switched their custom to him, especially without   direct solicitation. - The nature of the business with respect to whether personal knowledge of   the clients’ confidential matters is required. - The nature of the business with respect to the strength of customer loyalty,   how clients are “won” and kept, and whether the clientele is a recurring one. - The community involved and whether there were clientele yet to be exploited   by anyone. I close this blog post with a final quote, one from Zvulony & Co’s blog post on this subject. Again, all of this is not official legal advice, but I think we can see what all these sources are pointing towards. To answer my earlier question, there’s no teeth behind the threat of the bite. In light of this list, and the decisions in Lyons and Orlan, it is reasonably certain that in most employment situations a non-competition clause will be ineffective in protecting an employer from a departing employee who wishes to compete in the same business. The Courts have been relatively consistent in their position that if a non-solicitation clause can protect an employer’s interests, then a non-competition clause is probably unreasonable. Employers (or their solicitors) should avoid the inclination to draft restrictive covenants in broad, catch-all language. Or in other words, when drafting a restrictive covenant – take only what you need! D

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  • Notifications for Expiring DBSNMP Passwords

    - by Courtney Llamas
    Most user accounts these days have a password profile on them that automatically expires the password after a set number of days.   Depending on your company’s security requirements, this may be as little as 30 days or as long as 365 days, although typically it falls between 60-90 days. For a normal user, this can cause a small interruption in your day as you have to go get your password reset by an admin. When this happens to privileged accounts, such as the DBSNMP account that is responsible for monitoring database availability, it can cause bigger problems. In Oracle Enterprise Manager 12c you may notice the error message “ORA-28002: the password will expire within 5 days” when you connect to a target, or worse you may get “ORA-28001: the password has expired". If you wait too long, your monitoring will fail because the password is locked out. Wouldn’t it be nice if we could get an alert 10 days before our DBSNMP password expired? Thanks to Oracle Enterprise Manager 12c Metric Extensions (ME), you can! See the Oracle Enterprise Manager Cloud Control Administrator’s Guide for more information on Metric Extensions. To create a metric extension, select Enterprise / Monitoring / Metric Extensions, and then click on Create. On the General Properties screen select either Cluster Database or Database Instance, depending on which target you need to monitor.  If you have both RAC and Single instance you may need to create one for each. In this example we will create a Cluster Database metric.  Enter a Name for the ME and a Display Name. Then select SQL for the Adapter.  Adjust the Collection Schedule as desired, for this example we will collect this metric every 1 day. Notice for metric collected every day, we can determine the exact time we want to collect. On the Adapter page, enter the query that you wish to execute.  In this example we will use the query below that specifically checks for the DBSNMP user that is expiring within 10 days. Of course, you can adjust this query to alert for any user that can cause an outage such as an application account or service account such as RMAN. select username, account_status, trunc(expiry_date-sysdate) days_to_expirefrom dba_userswhere username = 'DBSNMP'and expiry_date is not null; The next step is to create the columns to store the data returned from the query.  Click Add and add a column for each of the fields in the same order that data is returned.  The table below will help you complete the column additions. Name Display Name Column Type Value Type Metric Category Unit Username User Name Key String Security AccountStatus Account Status Data String Security DaysToExpire Days Until Expiration Data Number Security Days When creating the DaysToExpire column, you can add a default threshold here for Warning and Critical (say < 10 and 5).  When all columns have been added, click Next. On the Credentials page, you can choose to use the default monitoring credentials or specify new credentials.  We will use the default credentials established for our target (dbsnmp). The next step is to test your Metric Extension.  Click on Add to select a target for testing, then click Select. Now click the button Run Test to execute the test against the selected target(s). We can see in the example below that the Metric Extension has executed and returned a value of 68 days to expire. Click Next to proceed. Review the metric extension in the final screen and click Finish. The metric will be created in Editable status.  Select the metric, click Actions and select Deployable Draft. You can do this once more to move to Published. Finally, we want to apply this metric to a target. When managing many targets, it’s best to add your metric to a template, for details on adding a Metric Extension to a template see the Administrator’s Guide. For this example, we will deploy this to a target directly. Select Actions / Deploy to Targets. Click Add and select the target you wish to deploy to and click Submit.  Once deployment is complete, we can go to the target and view the Metric & Collection Settings to see the new metric and its thresholds.   After some time, you will find the metric has collected and the days to expiration for DBSNMP user can be seen in the All Metrics view.   For metrics collected once per day, you may have to wait up to 24 hours to see the metric and current severity. In the example below, the current severity is Clear (green check) as it is not scheduled to expire within 10 days. To test the notification, we can edit the thresholds for the new metric so they trigger an alert.  Our password expires in 139 days, so we’ll change our Warning to 140 and leave Critical at 5, in our example we also changed the collection time to every 5 minutes.  At the next collection, you’ll find that the current severity changes to a Warning and any related Incident Rules would be triggered to create an Incident or Notification as desired. Now that you get a notification that your DBSNMP passwords is about to expire, you can use OEM Command Line Interface (EM CLI) verb update_db_password to change it at both the database target and the OEM target in one step.  The caveat is you must know the existing password to use the update_db_password command.  To learn more about EM CLI, see the Oracle Enterprise Manager Command Line Interface Guide.  Below is an example of changing the password with the update_db_password verb.  $ ./emcli update_db_password -target_name=emrep -target_type=oracle_database -user_name=dbsnmp -change_at_target=yes -change_all_references=yes Enter value for old_password :Enter value for new_password :Enter value for retype_new_password :Successfully submitted a job to change the password in Enterprise Manager and on the target database: "emrep"Execute "emcli get_jobs -job_id=FA66C1C4D663297FE0437656F20ACC84" to check the status of the job.Search for job name "CHANGE_PWD_JOB_FA66C1C4D662297FE0437656F20ACC84" on the Jobs home page to check job execution details. The subsequent job created will typically run quickly enough that a blackout is not needed, however if you submit a script with many targets to change, your job may run slower so adding a blackout to the script is recommended. $ ./emcli get_jobs -job_id=FA66C1C4D663297FE0437656F20ACC84 Name Type Job ID Execution ID Scheduled Completed TZ Offset Status Status ID Owner Target Type Target Name CHANGE_PWD_JOB_FA66C1C4D662297FE0437656F20ACC84 ChangePassword FA66C1C4D663297FE0437656F20ACC84 FA66C1C4D665297FE0437656F20ACC84 2014-05-28 09:39:12 2014-05-28 09:39:18 GMT-07:00 Succeeded 5 SYSMAN oracle_database emrep After implementing the above Metric Extension and using the EM CLI update_db_password verb, you will be able to stay on top of your DBSNMP password changes without experiencing an unplanned monitoring outage.  

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  • Clouds Everywhere But not a Drop of Rain – Part 3

    - by sxkumar
    I was sharing with you how a broad-based transformation such as cloud will increase agility and efficiency of an organization if process re-engineering is part of the plan.  I have also stressed on the key enterprise requirements such as “broad and deep solutions, “running your mission critical applications” and “automated and integrated set of capabilities”. Let me walk you through some key cloud attributes such as “elasticity” and “self-service” and what they mean for an enterprise class cloud. I will also talk about how we at Oracle have taken a very enterprise centric view to developing cloud solutions and how our products have been specifically engineered to address enterprise cloud needs. Cloud Elasticity and Enterprise Applications Requirements Easy and quick scalability for a short-period of time is the signature of cloud based solutions. It is this elasticity that allows you to dynamically redistribute your resources according to business priorities, helps increase your overall resource utilization, and reduces operational costs by allowing you to get the most out of your existing investment. Most public clouds are offering a instant provisioning mechanism of compute power (CPU, RAM, Disk), customer pay for the instance-hours(and bandwidth) they use, adding computing resources at peak times and removing them when they are no longer needed. This type of “just-in-time” serving of compute resources is well known for mid-tiers “state less” servers such as web application servers and web servers that just need another machine to start and run on it but what does it really mean for an enterprise application and its underlying data? Most enterprise applications are not as quite as “state less” and justifiably so. As such, how do you take advantage of cloud elasticity and make it relevant for your enterprise apps? This is where Cloud meets Grid Computing. At Oracle, we have invested enormous amount of time, energy and resources in creating enterprise grid solutions. All our technology products offer built-in elasticity via clustering and dynamic scaling. With products like Real Application Clusters (RAC), Automatic Storage Management, WebLogic Clustering, and Coherence In-Memory Grid, we allow all your enterprise applications to benefit from Cloud elasticity –both vertically and horizontally - without requiring any application changes. A number of technology vendors take a rather simplistic route of starting up additional or removing unneeded VM as the "Cloud Scale-Out" solution. While this may work for stateless mid-tier servers where load balancers can handle the addition and remove of instances transparently but following a similar approach for the database tier - often called as "database sharding" - requires significant application modification and typically does not work with off the shelf packaged applications. Technologies like Oracle Database Real Application Clusters, Automatic Storage Management, etc. on the other hand bring the benefits of incremental scalability and on-demand elasticity to ANY application by providing a simplified abstraction layers where the application does not need deal with data spread over multiple database instances. Rather they just talk to a single database and the database software takes care of aggregating resources across multiple hardware components. It is the technologies like these that truly make a cloud solution relevant for enterprises.  For customers who are looking for a next generation hardware consolidation platform, our engineered systems (e.g. Exadata, Exalogic) not only provide incredible amount of performance and capacity, they also reduce the data center complexity and simplify operations. Assemble, Deploy and Manage Enterprise Applications for Cloud Products like Oracle Virtual assembly builder (OVAB) resolve the complex problem of bringing the cloud speed to complex multi-tier applications. With assemblies, you can not only provision all components of a multi-tier application and wire them together by push of a button, other aspects of application lifecycle, such as real-time application testing, scale-up/scale-down, performance and availability monitoring, etc., are also automated using Oracle Enterprise Manager.  An essential criteria for an enterprise cloud to succeed is the ability to ensure business service levels especially when business users have either full visibility on the usage cost with a “show back” or a “charge back”. With Oracle Enterprise Manager 12c, we have created the most comprehensive cloud management solution in the industry that is capable of managing business service levels “applications-to-disk” in a enterprise private cloud – all from a single console. It is the only cloud management platform in the industry that allows you to deliver infrastructure, platform and application cloud services out of the box. Moreover, it offers integrated and complete lifecycle management of the cloud - including planning and set up, service delivery, operations management, metering and chargeback, etc .  Sounds unbelievable? Well, just watch this space for more details on how Oracle Enterprise Manager 12c is the nerve center of Oracle Cloud! Our cloud solution portfolio is also the broadest and most deep in the industry  - covering public, private, hybrid, Infrastructure, platform and applications clouds. It is no coincidence therefore that the Oracle Cloud today offers the most comprehensive set of public cloud services in the industry.  And to a large part, this has been made possible thanks to our years on investment in creating cloud enabling technologies.  Summary  But the intent of this blog post isn't to dwell on how great our solutions are (these are just some examples to illustrate how we at Oracle have approached this problem space). Rather it is to help you ask the right questions before you embark on your cloud journey.  So to summarize, here are the key takeaways.       It is critical that you are clear on why you are building the cloud. Successful organizations keep business benefits as the first and foremost cloud objective. On the other hand, those who approach this purely as a technology project are more likely to fail. Think about where you want to be in 3-5 years before you get started. Your long terms objectives should determine what your first step ought to be. As obvious as it may seem, more people than not make the first move without knowing where they are headed.  Don’t make the mistake of equating cloud to virtualization and Infrastructure-as-a-Service (IaaS). Spinning a VM on-demand will give some short term relief to your IT staff but is unlikely to solve your larger business problems. As such, even if IaaS is your first step towards a more comprehensive cloud, plan the roadmap around those higher level services before you begin. And ask your vendors on how they are going to be your partners in this journey. Capabilities like self-service access and chargeback/showback are absolutely critical if you really expect your cloud to be transformational. Your business won't see the full benefits of the cloud until it empowers them with same kind of control and transparency that they are used to while using a public cloud service.  Evaluate the benefits of integration, as opposed to blindly following the best-of-breed strategy. Integration is a huge challenge and more so in a cloud environment. There are enormous costs associated with stitching a solution out of disparate components and even more in maintaining it. Hope you found these ideas helpful. Looking forward to hearing your thoughts and experiences.

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  • Organization &amp; Architecture UNISA Studies &ndash; Chap 4

    - by MarkPearl
    Learning Outcomes Explain the characteristics of memory systems Describe the memory hierarchy Discuss cache memory principles Discuss issues relevant to cache design Describe the cache organization of the Pentium Computer Memory Systems There are key characteristics of memory… Location – internal or external Capacity – expressed in terms of bytes Unit of Transfer – the number of bits read out of or written into memory at a time Access Method – sequential, direct, random or associative From a users perspective the two most important characteristics of memory are… Capacity Performance – access time, memory cycle time, transfer rate The trade off for memory happens along three axis… Faster access time, greater cost per bit Greater capacity, smaller cost per bit Greater capacity, slower access time This leads to people using a tiered approach in their use of memory   As one goes down the hierarchy, the following occurs… Decreasing cost per bit Increasing capacity Increasing access time Decreasing frequency of access of the memory by the processor The use of two levels of memory to reduce average access time works in principle, but only if conditions 1 to 4 apply. A variety of technologies exist that allow us to accomplish this. Thus it is possible to organize data across the hierarchy such that the percentage of accesses to each successively lower level is substantially less than that of the level above. A portion of main memory can be used as a buffer to hold data temporarily that is to be read out to disk. This is sometimes referred to as a disk cache and improves performance in two ways… Disk writes are clustered. Instead of many small transfers of data, we have a few large transfers of data. This improves disk performance and minimizes processor involvement. Some data designed for write-out may be referenced by a program before the next dump to disk. In that case the data is retrieved rapidly from the software cache rather than slowly from disk. Cache Memory Principles Cache memory is substantially faster than main memory. A caching system works as follows.. When a processor attempts to read a word of memory, a check is made to see if this in in cache memory… If it is, the data is supplied, If it is not in the cache, a block of main memory, consisting of a fixed number of words is loaded to the cache. Because of the phenomenon of locality of references, when a block of data is fetched into the cache, it is likely that there will be future references to that same memory location or to other words in the block. Elements of Cache Design While there are a large number of cache implementations, there are a few basic design elements that serve to classify and differentiate cache architectures… Cache Addresses Cache Size Mapping Function Replacement Algorithm Write Policy Line Size Number of Caches Cache Addresses Almost all non-embedded processors support virtual memory. Virtual memory in essence allows a program to address memory from a logical point of view without needing to worry about the amount of physical memory available. When virtual addresses are used the designer may choose to place the cache between the MMU (memory management unit) and the processor or between the MMU and main memory. The disadvantage of virtual memory is that most virtual memory systems supply each application with the same virtual memory address space (each application sees virtual memory starting at memory address 0), which means the cache memory must be completely flushed with each application context switch or extra bits must be added to each line of the cache to identify which virtual address space the address refers to. Cache Size We would like the size of the cache to be small enough so that the overall average cost per bit is close to that of main memory alone and large enough so that the overall average access time is close to that of the cache alone. Also, larger caches are slightly slower than smaller ones. Mapping Function Because there are fewer cache lines than main memory blocks, an algorithm is needed for mapping main memory blocks into cache lines. The choice of mapping function dictates how the cache is organized. Three techniques can be used… Direct – simplest technique, maps each block of main memory into only one possible cache line Associative – Each main memory block to be loaded into any line of the cache Set Associative – exhibits the strengths of both the direct and associative approaches while reducing their disadvantages For detailed explanations of each approach – read the text book (page 148 – 154) Replacement Algorithm For associative and set associating mapping a replacement algorithm is needed to determine which of the existing blocks in the cache must be replaced by a new block. There are four common approaches… LRU (Least recently used) FIFO (First in first out) LFU (Least frequently used) Random selection Write Policy When a block resident in the cache is to be replaced, there are two cases to consider If no writes to that block have happened in the cache – discard it If a write has occurred, a process needs to be initiated where the changes in the cache are propagated back to the main memory. There are several approaches to achieve this including… Write Through – all writes to the cache are done to the main memory as well at the point of the change Write Back – when a block is replaced, all dirty bits are written back to main memory The problem is complicated when we have multiple caches, there are techniques to accommodate for this but I have not summarized them. Line Size When a block of data is retrieved and placed in the cache, not only the desired word but also some number of adjacent words are retrieved. As the block size increases from very small to larger sizes, the hit ratio will at first increase because of the principle of locality, which states that the data in the vicinity of a referenced word are likely to be referenced in the near future. As the block size increases, more useful data are brought into cache. The hit ratio will begin to decrease as the block becomes even bigger and the probability of using the newly fetched information becomes less than the probability of using the newly fetched information that has to be replaced. Two specific effects come into play… Larger blocks reduce the number of blocks that fit into a cache. Because each block fetch overwrites older cache contents, a small number of blocks results in data being overwritten shortly after they are fetched. As a block becomes larger, each additional word is farther from the requested word and therefore less likely to be needed in the near future. The relationship between block size and hit ratio is complex, and no set approach is judged to be the best in all circumstances.   Pentium 4 and ARM cache organizations The processor core consists of four major components: Fetch/decode unit – fetches program instruction in order from the L2 cache, decodes these into a series of micro-operations, and stores the results in the L2 instruction cache Out-of-order execution logic – Schedules execution of the micro-operations subject to data dependencies and resource availability – thus micro-operations may be scheduled for execution in a different order than they were fetched from the instruction stream. As time permits, this unit schedules speculative execution of micro-operations that may be required in the future Execution units – These units execute micro-operations, fetching the required data from the L1 data cache and temporarily storing results in registers Memory subsystem – This unit includes the L2 and L3 caches and the system bus, which is used to access main memory when the L1 and L2 caches have a cache miss and to access the system I/O resources

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  • Nokia Windows Phone 8 App Collection

    - by Tim Murphy
    I recently upgraded to a Nokia Lumia 920.  Along with it came the availability of a number of Nokia developed apps or apps that Nokia has made available from other developers.  Below is a summary of some of the ones that I have used to this point.  There are quite a few of them so I won’t be covering everything that is available. Nokia Maps I am quite pleased with the accuracy of Nokia Maps and not having to tap the screen for each turn any more.  The information on the screen is quite good as well.  The couple of improvements I would like to see are for the voice directions to include which street or exit you need to use and improve the search accuracy.  Bing maps had much better search results in my opinion. Nokia Drive This one really had me confused when I first setup the phone.  I was driving down the road and suddenly I am getting notification tones, but there were no visual notifications on the phone.  It seems that in their infinite wisdom Nokia thinks I don’t know when I am going over the speed limit and need to be told. ESPN I really liked my ESPN app on Windows Phone 7.5, but I am not getting the type of experience I was looking for out of this app.  While it allows me to pick my favorite teams, but there isn’t a pivot page or panorama page that shows a summary of my favorite teams.  I have also found that the live tile don’t update very often.  Over all I am rather disappointed compared app produced by ESPN. Smart Shoot I really need to get the kids to let me use this on.  I like the concept, but I need to spend more time with it.  The idea how running the camera through a continuous shooting mode and then picking the best is something that I have done with my DSLR and am glad to see it available here. Cinemagraph Here is a fun filter.  It doesn’t have the most accurate editing features, but it is fun to stop certain parts of a scene and let other parts move.  As a test I stopped the traffic on the highway and let the traffic on the frontage road flow.  It makes for a fun effect.  If nothing else it could be great for sending prank animations to your friends. YouSendIt I have only briefly touched this application.  What I don’t understand is why it is needed.  Most of the functionality seems to be similar to SkyDrive and it gives you less storage.  They only feature that seems to differentiate the app is the signature capability. Creative Studio This app has some nice quick edits, but it is not very comprehensive.  I am also not to thrilled with the user experience.  It puts you though an initial color cast series that I’m not sure why it is there.  Discovery of the remaining adjustments isn’t that great.  In the end I found myself wanting Thumbia back. Panorama This is one of the apps that I like.  I found it easy to use as it guides you with a target circle that you center for it to take the next pictures.  It also stitches the images with amazing speed.  The one thing I wish it had was the capability to turn the phone into portrait orientation and do a taller panorama.  Perhaps we will see this in the future. Nokia Music After getting over the missing album art I found that there were a number of missing features with this app as well.  I have a Zune HD and I am used to being able to go through my collection and adding songs, albums or artists to my now playing.  There also doesn’t seem to be a way to manage playlists that I have seen yet.  Other than that the UI is familiar and it give Nokia City Lens Augmented reality is a cool concept, but I still haven’t seen it implemented in a compelling fashion beyond a demo at TED a couple of years ago.  The app still leaves me wanting as well.  It does give an interesting toy.  It gives you the ability to look for general categories and see general direction and clusters of locations.  I think as this concept is better thought out it will become more compelling. Nokia Trailers I don’t know how often I will use this app, but I do like being able to see what movies are being promoted.  I can’t wait for The Hobbit to come out and the trailer was just what the doctor ordered.  I can see coming back to this app from time to time. PhotoBeamer PhotoBeamer is a strange beast that needs a better instruction manual.  It seems a lot like magic but very confusing.  I need some more testing, but I don’t think this is something that most people are going to understand quickly and may give up before getting it to work.  I may put an update here after playing with it further. Ringtone Maker The app was just published and it didn’t work very well for me. It couldn’t find 95% of the songs that Nokia Music was playing for me and crashed several times.  It also had songs named wrong that when I checked them in Nokia Music they were fine.  This app looks like it has a long way to go. Summary In all I think that Nokia is offering a well rounded set of initial applications that can get any new owner started.  There is definitely room for improvement in all of these apps.  The main need is usability upgrades.  I would guess that with feedback from users they will come up to acceptable levels.  Try them out and see if you agree. del.icio.us Tags: Windows Phone,Nokia,Lumia,Nokia Apps,ESPN,PhotoBeamer,City Lens,YouSendIt,Drive,Maps

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  • Trying to prevent Windows from hibernating/sleeping automatically

    - by user328821
    My Dell XPS 8700 (Win 7) suddenly began putting itself to sleep at 6pm daily, even if I'm typing. I don't know what caused this to occur, except possibly a windows update that took place in the middle of the night. I initially went into settings for power and saw 2 plans set up, one from Dell and the other window's Power saver plan. I set both to never for sleep and hibernate yet it still occurred. I have current drivers and a fairly new UPS that has software to set to shutdown only after power loss. Dell is of little help, can anyone point me in the right direction? I did do the powerdfg -energy program and came up with this: Power Efficiency Diagnostics Report Scan Time 2014-05-08T19:21:48Z Scan Duration 60 seconds System Manufacturer Dell Inc. System Product Name XPS 8700 BIOS Date 08/23/2013 BIOS Version A04 OS Build 7601 Platform Role PlatformRoleDesktop Plugged In true Process Count 115 Thread Count 1631 Report GUID {097caf99-039b-44c3-b154-d797bfbfdfcc} Analysis Results Errors Power Policy:Sleep timeout is disabled (Plugged In) The computer is not configured to automatically sleep after a period of inactivity. System Availability Requests:System Required Request The device or driver has made a request to prevent the system from automatically entering sleep. Requesting Driver Instance HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102805B7&REV_1000\4&220b1bbc&0&0001 Requesting Driver Device Realtek High Definition Audio CPU Utilization:Processor utilization is high The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization. Average Utilization (%) 9.48 Warnings Platform Timer Resolution:Platform Timer Resolution The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations. Current Timer Resolution (100ns units) 10000 Maximum Timer Period (100ns units) 156001 Platform Timer Resolution:Outstanding Kernel Timer Request A kernel component or device driver has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 10000 Request Count 2 Platform Timer Resolution:Outstanding Timer Request A program or service has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 10000 Requesting Process ID 8672 Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Mozilla Firefox\firefox.exe Platform Timer Resolution:Outstanding Timer Request A program or service has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 100000 Requesting Process ID 1212 Requesting Process Path \Device\HarddiskVolume3\Windows\System32\svchost.exe Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In) The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes. CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name audiodg.exe PID 1304 Average Utilization (%) 4.73 Module Average Module Utilization (%) \Device\HarddiskVolume3\Windows\System32\msvcrt.dll 1.88 \Device\HarddiskVolume3\Windows\System32\MaxxAudioAPO5064.dll 1.77 \Device\HarddiskVolume3\Windows\System32\AudioEng.dll 0.80 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name thunderbird.exe PID 6036 Average Utilization (%) 0.35 Module Average Module Utilization (%) \Device\HarddiskVolume3\Program Files (x86)\Mozilla Thunderbird\xul.dll 0.16 \Device\HarddiskVolume3\Program Files (x86)\Mozilla Thunderbird\mozjs.dll 0.05 \SystemRoot\System32\win32k.sys 0.03 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name dwm.exe PID 1340 Average Utilization (%) 0.25 Module Average Module Utilization (%) \Device\HarddiskVolume3\Windows\System32\dwmcore.dll 0.08 \Device\HarddiskVolume3\Windows\System32\nvwgf2umx.dll 0.05 \SystemRoot\system32\ntoskrnl.exe 0.03 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace.

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  • What networking hardware do I need in this situation (Fairpoint [ISP] "E-DIA" connection)?

    - by Tegeril
    Right away you'd probably want to say, "Well just ask Fairpoint." I've done that, a number of times in as many different ways I can phrase it and just keep hitting a brick wall where they will not commit to giving any useful information and instead recommend contracting an outside firm and spending a pile of money. Anyway... I'm trying to help a family member out with an office connection that is being setup. I've managed to scrape tiny details here and there from our discussions with the ISP (Fairpoint in Maine) about what is going to be done and what is going to be needed. This is the connection that is being setup: http://www.fairpoint.com/enterprise/vantagepoint/e-dia/index.jsp Information I have been given: Via this connection I can get IPs across different C blocks if that were necessary (it is not) Fairpoint is bringing hardware with them that they claim simply does the conversion from whatever line is coming in the building to ethernet, they have referred to this as the "Fairpoint Netvanta" which I know suggests a line of products that I have looked up, but some (most? all?) of those seems to handle all the routing that I saw. Fairpoint says that I need to bring my own router to sit behind their device. They have literally declined to even suggest products that have worked for other clients in the past and fall back on "any business router works, not a home router." That alone makes my head spin. Detail and clarity hit a brick wall from there. At one moment I got them to cough up that the router I provide needs to be able to do VPN tunneling but they typically fall back to "not a home router" and I was even given "just a business router, Cisco or something, it'll be $500-$1000". Now I know that VPN tunneling routers exist well below that price point and since this connection is going to one machine, possibly two only via ethernet, my desire to purchase networking hardware that over-delivers what I need is not very high. They are literally setting all this up, have provided no configuration details for after they finish, and expect me to just plunk a $500+ router behind it and cross my fingers or contract out to a third party company. If there were other options available for the location, I would have dropped them in a second, but there aren't. The device that is connected requires a static IP and I'm honestly a bit hazy on the necessity of an additional router behind their device and generally a bit over my head. I presume that the router needs to be able to serve external static IPs to its clients, but I really don't know what is going to show up when they come to do the install. This was originally going to be run via an ADSL bridge modem with a range of static IPs (which is easy and is currently setup properly) but the location is too far from the telco to get speeds that we really want for upload and this is also a connection that needs high availability. Any suggestions would be greatly appreciated (I see a number of options in the Cisco Small Business line and other competitors that aren't going to break the bank…), especially if you've worked with Fairpoint before! Thanks for reading my wall of text.

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  • System Center 2012 Service Manager change request status stuck at new

    - by Chuck Herrington
    The guy that built and setup this system left rather abruptly and I've taken over. My current issues are I have several change requests that are stuck at New. They do not move to Pending or In Progress. The system is not sending emails when incidents are getting assigned to people. This used to work on this system. I have done a lot of searching and the usual solution to this of stopping and restarting the system center services does not help. Can anyone give me any ideas of where else to look? Update: From all the searching I have done it seemed like I was at the point of re-installing. My initial installation of SCSM 2012 was on a machine that was upgraded from SCSM 2010 and also hosted SCCM 2007 and WSUS. We decided to give it a fresh start on a new server by installing a second instance of the SCSM server on a brand new 2008 R2 server then promoting the new server to the workflow master using the procedures outlined in this article - Dealing with Multiple management Servers. I've gotten to the point where we have both the old and the new server up and the new server has been promoted. I had hopped to get spammed by emails all the sudden due to the workflow taking off, but no such luck. Once all the clients are reconfigured to point to the new server we still plan to decommission the old server but at this point it seems to be that the problem is in the database. Short of any other input from the community, my next plan is to install a 180 day trial on a test server, complete with a separate database so that I can do a side by side comparison between a completely fresh install and what I have now and see if I can find any differences. While that install is running I also plan on investigating the event logs to see if there is anything in there that can shed some light on what is happening on the new server. Update 2: So I've now got a test SCSM server up with a completely fresh install including Database and it seems to be able to transition Change Requests from New to In Progress. I'm attempting to find differences between the two. Stay Tuned! Update 3: In looking through the event log on the new SCSM machine i discovered: Log Name: Operations Manager Source: OpsMgr Root Connector Date: 10/9/2013 3:48:18 PM Event ID: 28000 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: scsm02 Description: The Root connector received an exception from the SDK Service while submitting task status: Cannot set availability on a health service that doesn't exist. This lead me to Event ID 2800 logged after installing secondary server for System Center 2012 Service Manager SP1. I contacted MS to obtain the hotfix, BIG warning here, turns out the hotfix is not so "hot". In order to apply this hotfix, you have to uninstall then reinstall using the files they supply. :( This is where I am at now ... Update 4: Not much luck after the re-install. The errors in the event log have gone away on the new server but the workflows still aren't running and neither the event log nor the workflow status screen seem to indicate why. I've done a comparison of the Activity and the Change Request Event Workflows and I've removed everything from the production system that is not in my fresh test system (which is everything), shut down the services, cleared out the cache folders and restarted the services and still no joy. At the moment the only thing I can think to do is either a)nuke the entire system including the database and start over, losing all of our data in the process or b)contact MS (which is probably going to cost us a butt load of money and time in the end to only advise us to do the same thing. Maybe more idea's will come after coffee ... No answers came after coffee. Attempting to contact MS. Managed to get to their first line of defense, gave them our SA number and someone is supposed to call me back. I am trying to log into my incident on their site to update my ticket with the link to this thread but when i click on the link in the email they sent me it goes to a "Sorry, the page you requested is not available" page ... Linux is looking better and better all the time.

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  • E-Business Suite Technology Sessions at OAUG Collaborate 12

    - by Max Arderius
    Members of our E-Business Suite Applications Technology Group will be at the OAUG Collaborate 12 conference at the Mandalay Bay Convention Center in Las Vegas, Nevada on April 22 to 26, 2012.  Please drop by any of our sessions to hear the latest news and meet up with us. Speaker Sessions Session 9675Planning Your Oracle E-Business Suite Upgrade from Release 11i to 12.1 and BeyondAnne Carlson, Senior Director, Applications Technology Group, OracleSunday, April 22, 2:00 pm - 3:00 pmLocation: Jasmine B Attend this session to hear the latest Oracle E-Business Suite Release 12.1 upgrade planning tips gleaned from customers who have already performed the upgrade. Youll get specific, cross-product advice on how to decide your project's scope, understand the factors that affect your project's duration, develop a robust testing strategy, leverage Oracle Support resources, and more. In a nutshell, this session tells you things you need to know before embarking upon your Release 12.1 upgrade project. Session 9401Minimizing Oracle E-Business Suite Maintenance DowntimesElke Phelps, Principal Product Manager, Applications Technology Group, OracleKevin Hudson, Sr. Director, Applications Technology Group, OracleSunday, April 22, 2:10 pm - 3:10 pmLocation: South Seas EThis session starts with an architecture review of Oracle E-Business Suite fundamentals and then moves to a practical view of the different tools and approaches for downtimes. Topics include patching shortcuts, merging patches, distributing worker processes across multiple servers, running ADPatch in no-interactive mode, staged APPL_TOPs, shared file systems, deferring system-wide database tasks, avoiding resource bottlenecks etc... This session also describes the online patching capabilities coming in Release 12.2. Session 9368Oracle E-Business Suite Technology: Latest Features and RoadmapLisa Parekh, Vice President, Applications Technology Group, Oracle Sunday, April 22, 4:30 pm - 5:30 pmLocation: South Seas EThis session provides an overview of Oracle E-Business Suite technology strategy, the capabilities and associated business benefits of recent releases, as well as a review of the product roadmap. As a cornerstone session for Oracle E-Business Suite technology, come hear about the latest usability enhancements, systems administration and configuration management tools, security-related updates, and tools and options for extending, customizing, and integrating the Oracle E-Business Suite with other applications. Session 10709Oracle E-Business Suite Applications Strategy and General Manager UpdateCliff Godwin, Sr. VP, Application Development, OracleMonday, April 23, 2:30 pm - 3:30 pmLocation: Mandalay Bay DIn this session, hear from Oracle E-Business Suite General Manager Cliff Godwin as he delivers an update on the Oracle E-Business Suite product line. The session covers the value delivered by the current release of Oracle E-Business Suite applications, the momentum, and how Oracle E-Business Suite applications integrate into Oracle’s overall applications strategy. You will come away with an understanding of the value Oracle E-Business Suite applications deliver now and in the future. Session 9398How to Reduce TCO Using Oracle Application Management Suite for Oracle E-Business SuiteAngelo Rosado, Principal Product Manager, Applications Technology Group, OracleKenneth Baxter, Principal Product Strategy Manager, Management Pack Fusion Middleware Management, OracleTuesday, April 24, 8:00 am - 9:00 amLocation: Breakers GThis session covers the methods and tools you can use to gain insights into your end users, troubleshoot performance problems, define service-level objectives, and proactively monitor your end-to-end Oracle E-Business Suite environment to meet your availability and performance targets. Come hear how you can manage, diagnose, and monitor the Oracle E-Business Suite environment from a single console by using Oracle Enterprise Manager together with the Oracle Application Management Suite for Oracle E-Business Suite. Session 9370 Coexistence of Oracle E-Business Suite and Oracle Fusion Applications: Platform Perspective Nadia Bendjedou, Senior Director, Product Strategy, Oracle Tuesday, April 24, 2:00 pm - 3:00 pm Location: South Seas E Join us at this session if you are wondering which tools to integrate your data, your processes and your User Interface. Or what tools to customize and extend your screens and reports (OAF, Forms, ADF, Oracle Reports, BI etc....), what tools to secure, protect and manage your Oracle E-Business Suite etc... Or simply if you are looking for a technical roadmap for your Oracle E-Business Suite infrastructure to CO-EXIST with the rest of your enterprise applications including Oracle Fusion Applications. Session 9375 Oracle E-Business Suite Directions: Deployment and System AdministrationMax Arderius, Manager, Applications Development Group, OracleTuesday, April 24, 4:30 pm - 5:30 pmLocation: Breakers GWhat's coming in the next major version of Oracle E-Business Suite 12? This session covers the latest technology stack, including the use of Oracle WebLogic Server and Oracle Database 11g Release 2. Topics include an architectural overview, installation and upgrade options, new configuration options, and new tools for hot-cloning and automated "lights out" cloning. Learn about how online patching will reduce your database patching downtimes to the time it takes to bounce your database server.Session 9369Oracle E-Business Suite Technology Certification Primer and RoadmapSteven Chan, Sr. Director, Applications Technology Group, Oracle Wednesday, April 25, 8:15 am - 9:15 amLocation: South Seas FThis Oracle Development session summarizes the latest certifications and roadmap for the Oracle E-Business Suite technology stack, including database releases/options, Java, Oracle Forms, Oracle Containers for J2EE, desktop OS, browsers, JRE releases, Office/OpenOffice, development and Web authoring tools, user authentication and management, BI, security options, clouds, Oracle VM etc.... It also covers the most-commonly-asked questions about technology stack component support dates and upgrade implications. Session 9407The Latest Oracle E-Business Suite Release User Interface and Usability EnhancementsGustavo Jimenez, Sr. Manager, Applications Technology Group, Oracle Wednesday, April 25, 1:00 pm - 2:00 pmLocation: South Seas GIn this session, developers will get a detailed look at new features designed to enhance usability, offer more capabilities for personalization and extensions, and support the development and use of dashboards and Web services. Topics include rich new UI capabilities such as new home page features, Navigator and Favorites pull-down menus, Oracle ADF task flows etc.... In addition, we will cover the personalization/extensibility enhancements, business layer extensions, Oracle ADF integration and much more. Session 9374Best Practices for Oracle E-Business Suite Performance Tuning and Upgrade OptimizationIsam Alyousfi, Senior Director, Applications Performance, OracleUdayan Parvate, Director, Release Engineering, Quality and Release Management, Oracle Thursday, April 26, 8:30 am - 9:30 amLocation: South Seas FThis presentation will offer tips and techniques on tuning all the layers of the Oracle E-Business Suite stack including the various tiers of the Oracle E-Business Suite environment. You will learn about tuning Oracle Forms, Concurrent Manager, Apache, and Oracle Discoverer. Track down memory leaks and other issues on the Java and Java Virtual Machine layers. The session also covers Oracle E-Business Suite product-level tuning, including Oracle Workflow, Oracle Order Management, Oracle Payroll, and other modules.Session 9412 Oracle E-Business Suite 12.1 Desktop Integration: Beyond Oracle Applications Desktop IntegratorGustavo Jimenez, Sr. Manager, Applications Technology Group, OracleThursday, April 26, 8:30 am - 9:30 amLocation: Breakers GThis session describes the new expanded functionality in Oracle Web Applications Desktop Integrator, Oracle Report Manager, and dedicated integrators. You have more options for desktop integration now, not fewer. Topics include an overview of prepackaged solutions for integrating Oracle E-Business Suite with desktop applications such as Microsoft Excel, Word, and Projects. The session also discusses how you can use the Desktop Integration Framework feature to create your own integrators quickly and easily.Session 9533 Upgrading your Customizations to Oracle E-Business Suite Release 12.1Sara Woodhull, Principal Product Manager, Applications Technology Group, Oracle Thursday, April 26, 11:00 am - 12:00 pmLocation: South Seas FHave you personalized Forms or OA Framework screens? Have you used mod_plsql or Applications Express to tailor your Release 11i functionality? Have you extended or customized your Release 11i environment using other tools? This session will help you understand customization scenarios, use cases, tools, and technologies for ensuring that your Oracle E-Business Suite Release 12.1 environment fits your users' needs closely and that any future customizations will be easy to upgrade. Special Interest Groups (SIG) Session 10535OAUG Database SIG- Part IMichael Brown, Colibri Limited Company Sunday, April 22, 3:20 pm - 4:20 pmLocation: South Seas FThis is the annual meeting of the Database SIG at Collaborate. The call for candidates for the chair will be closed at the meeting. Plans include a speaker from Oracle and a presentation on applications performance. The details of the meeting will be posted on http://www.dbsig.com. Guest Presentation: Oracle E-Business Suite Database PerformanceIsam Alyousfi, Senior Director, Applications Performance, Oracle Session 10720OAUG EBS Applications Technology SIG- Part ISrini Chaval, Cummins Monday, April 23, 2:30 pm - 3:30 pmLocation: South Seas F Guest Presentation:Oracle E-Business Suite Technology Certification RoadmapSteven Chan, Sr. Director, Applications Technology Group, Oracle Session 10510OAUG EBS Applications Technology SIG- Part IISrini Chaval, CumminsMonday, April 23, 3:45 pm - 4:45 pmLocation: South Seas F Guest Presentation:Oracle E-Business Suite 12.2 Online Patching Kevin Hudson, Sr. Director, Applications Technology Group, Oracle Session 10522 OAUG Upgrade SIG- Part IISandra Vucinic, VLAD Group, Inc. Wednesday, April 25, 3:00 pm - 4:00 pmLocation: South Seas FUpgrade SIG will host a business meeting followed by panel (Q&A) related to EBS Upgrade topics and Oracle presentation. Guest Presentation:Upgrading E-Business Suite Amrita Mehrok, Director, Financials Product Strategy, Oracle Nadia Bendjedou, Senior Director, Product Strategy, Oracle Session 10722OAUG Upgrade SIG- Part IISandra Vucinic, VLAD Group, Inc. Wednesday, April 25, 4:15 pm - 5:15 pmLocation: South Seas FUpgrade SIG will host a business meeting followed by panel (Q&A) related to EBS Upgrade topics and Oracle presentation. Guest Presentation:Tuning the Oracle E-Business Suite Upgrade Isam Alyousfi, Senior Director, Applications Performance, Oracle Panels Session 9360Oracle E-Business Suite Cloning PanelSandra Vucinic, VLAD Group, Inc. Guest Speaker: Max Arderius, Manager, Applications Technology Group, OracleWednesday, April 25, 9:30 am - 10:30 amLocation: South Seas FThis panel will discuss differences between available release 11i, R12 and R12.1 cloning methods. Advantages and disadvantages of each cloning method will be discussed in depth. This panel of experienced database administrators will lead a discussion focusing on the questions such as “which cloning method is best to use in your particular environment”. Attendees will gain practical knowledge, tips and tricks to assist with cloning of Oracle E-Business Suite release 11i, R12 and R12.1 environments. Session 10022Oracle Applications Tuning PanelMark Farnham, Rightsizing, Inc.Guest Speaker: Isam Alyousfi, Senior Director, Applications Performance, OracleThursday, April 26, 09:45 am - 10:45 amLocation: South Seas FThis applications performance panel session, sponsored by the OAUG Database SIG, provides a Q&A forum focused on helping you address your Oracle Applications (Oracle E-Business Suite and Oracle's PeopleSoft Enterprise and Siebel applications) performance- and scalability-related issues. The panel comprises several well-known Oracle Applications performance experts. Topic areas include Oracle Database; the network; and the applications tier, including patching and upgrade performance. For complete listing of all speaker sessions and other activities, please visit the OAUG Collaborate Web Site.

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