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• Silverlight Cream for November 26, 2011 -- #1175

  - by Dave Campbell

  In this Issue: Michael Washington, Manas Patnaik, Jeff Blankenburg, Doug Mair, Jon Galloway, Richard Bartholomew, Peter Bromberg, Joel Reyes, Zeben Chen, Navneet Gupta, and Cathy Sullivan. Above the Fold: Silverlight: "Using ASP.NET PageMethods With Silverlight" Peter Bromberg WP7: "Leveraging Background Services and Agents in Windows Phone 7 (Mango)" Jon Galloway Metro/WinRT/Windows8: "Debugging Contracts using Windows Simulator" Cathy Sullivan LightSwitch: "LightSwitch: It Is About The Money (It Is Always About The Money)" Michael Washington Shoutouts: Michael Palermo's latest Desert Mountain Developers is up Michael Washington's latest Visual Studio #LightSwitch Daily is up From SilverlightCream.com:LightSwitch: It Is About The Money (It Is Always About The Money)Michael Washington has a very nice post up about LightSwitch apps in general and his opinion about the future use... based on what he and I have been up to, I tend to agree on all counts!Accessing Controls from DataGrid ColumnHeader – SilverlightManas Patnaik's latest post is about using the VisualTreeHelper class to iterate through the visual tree to find the controls you need ... including sample code31 Days of Mango | Day #18: Using Sample DataJeff Blankenburg's Day 18 in his 31-Day Mango quest is on Sample Data using Expression Blend, and he begins with great links to his other Blend posts followed by a nice sample data tutorial and source31 Days of Mango | Day #19: Tilt EffectsDoug Mair returns to the reigns of Jeff's 31-Days series with number 19 which is all about Tilt Effects ... as seen in the Phone application when you select a user... Doug shows how to add this effect to your appLeveraging Background Services and Agents in Windows Phone 7 (Mango)Jon Galloway has a WP7 post up discussing Background Services and how they all fit together... he's got a great diagram of that as an overview then really nice discussion of each followed up by his slides from DevConnections, and codeNetflix on Windows 8This one isn't C#/XAML, but Richard Bartholomew has a Netflix on Windows 8 app running that bears noticeUsing ASP.NET PageMethods With SilverlightPeter Bromberg has a post up demonstrating calling PageMethods from a Silverlight app using the ScriptManager controlAWESOME Windows Phone Power ToolJoel Reyes announced the release of a full-featured tool for side-loading apps to your WP7 device... available at codeplexMicrosoft Windows Simulator Rotation and Resolution EmulationZeben Chen discusses the Windows 8 Simulator a bit deeper with this code-laden post showing how to look at roation and orientation-aware apps and resolution.First look at Windows SimulatorNavneet Gupta has a great into post to using the simulator in VS2011 for Windows 8 apps. Four things you really need this for: Touch Emulation, Rotation, Different target resolutions, and ContractsDebugging Contracts using Windows SimulatorCathy Sullivan shows how to debug W8 Contracts in VS2011... why you ask? because when you hit one in the debugger, the target app disappears.. but enter the simulator... check it outStay in the 'Light!Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCreamJoin me @ SilverlightCream | Phoenix Silverlight User GroupTechnorati Tags:Silverlight    Silverlight 3    Silverlight 4    Windows PhoneMIX10

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• The Social Business Thought Leaders - Ray Wang

  - by kellsey.ruppel

  It seems both consumers and businesses are at the peak of the social hype. Overwhelmed by social media channels, platforms, and processes both in their private and professional life, many early adopters are starting to feel the social fatigue. Mirroring what happened with email and web sites during the late 1990's - early 2000's, more and more managers are looking to move from ubiquitous social media tactics to the most appropriate business use case and processes. This step becomes even more important considering the year over year contraction in IT budgets and the consequent need to maximize return on every dollar spent in new technologies. Ray Wang, CEO and Principal Analyst at Constellation Research, suggests engagement through collaborative technologies both as a conceptual model and a transformational tool for enterprises to reap business value. Without participation - the reasoning goes - there is no value and good technology alone is not enough to guarantee employee and customer adoption. Enterprise gamification is a new lever to succeed with Social Business by directing a critical mass of participation towards desired outcomes. What kind of outcomes? A recent study from Constellation Research (see 2012 Q1 Gamification Early Adopters Best Practices) highlights how Marketing, Customer Service and HR are leading the pack with gamification in processes such as: Sustaining long term customer loyalty (76.4%) Improving response in campaign to lead (74.5%) Right channeling incidents for resolution in social media (67.3%) Growing the number service and support incidents resolved by the community (63.6%) Improving employee referral rates and effective recruiting (43.6%) Driving on-boarding success with new hires (20%) More than simply adding badges, points and leaderboards to existing processes, enterprise gamification should be holistically embedded into employee and customer experience to stimulate specific behaviors. According to Ray Wang this can be done at three core levels: Measurable actions. The behaviors we want to facilitate consist of granular actions (i.e likes, comments, posts, recommendations, etc) and more complex actions (i.e projects, initiatives, programmes) attributed to individuals, groups and/or external actors  Reputation. The reputation an individual has earned through his actions is a key factor in building motivation among others and it is determined by its identity, social standing status and competitiveness Incentives or the intrinsic and extrinsic rewards that motivate behaviors and drive actions Listen to Ray Wang's video-interview to learn more about the dynamics that are shaping the future of collaboration and how gamification can help organizations attain new levels of engagement.

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• Tips On Using The Service Contracts Import Program

  - by LuciaC

  Prior to release 12.1 there was no supported way to import contracts into the EBS Service Contracts application - there were no public APIs nor contract load programs provided.  From release 12.1 onwards the 'Service Contracts Import Program' is provided to load service contracts into the application. The Service Contracts Import functionality is explained in How to Use the Service Contracts Import Program - Scope and Limitations (Doc ID 1057242.1).  This note includes an attached document which explains the program architecture, shows the Entity Relationship Diagram and details the interface table definitions. The Import program takes data from the interface tables listed below and populates the contracts schema tables:  OKS_USAGE_COUNTERS_INTERFACE OKS_SALES_CREDITS_INTERFACEOKS_NOTES_INTERFACEOKS_LINES_INTERFACEOKS_HEADERS_INTERFACEOKS_COVERED_LEVELS_INTERFACEThese interface tables must be loaded via a custom load program.The Service Contracts Import concurrent request is then submitted to create contracts from this legacy data. The parameters to run the Import program are:  Parameter Description  Mode Validate only, Import  Batch Number Batch_Id (unique id populated into the OKS_HEADERS_INTERFACE table)  Number of Workers Number of workers required (these are spawned as separate sub-requests)  Commit size Represents number of successfully processed contracts commited to database The program spawns sub-requests for the import worker(s) and the 'Service Contracts Import Report'.  The data is validated prior to import and into the Contracts tables and will report errors in the Service Contracts Import Report program output file (Import Execution Report).  Troubleshooting tips are provided in R12.1 - Common Service Contract Import Errors (Doc ID 762545.1); this document lists some, but not all, import errors.  The document will be updated over time.  Additional help is given in Debugging Tip for Service Contracts Import Errors (Doc ID 971426.1).After you successfully import contracts, you can purge the records from the interface tables by running the Service Contracts Import Purge concurrent program. Note that there is no supported way to mass delete data from the Contracts schema tables once they are populated, so data loaded by the Import program must be fully tested and verified before the program is run to load data into a Production system.A Service Contracts Import Test program has been provided which will take an existing contract in the application and load the interface tables using the data from that contract.  This can be used as an example for guidance on how to load the interface tables.  The Test program functionality is explained in How to Use the Service Contracts Test Import Program Provided in Release 12.1 (Doc ID 761209.1).  Note that the Test program has some limitations which do not apply to the full Import program and is not a supported program, it is simply a testing tool.  

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• Social Analytics and the Customer

  - by David Dorf

  Many successful retailers put the customer at the center of everything they do, so its important that the customer is modeled correctly across all their systems.  The path to omni-channel starts and ends with the customer so at ARTS, our next big project is focused on ensuring a consistent representation of customers across our transactional data model, datawarehouse model, and XML schemas.  Further, we've started a new whitepaper that describes how Big Data and Social Media Analytics should be leveraged by retailers to add and additional level of customer insight. Let's start by taking a closer look at the meaning of social analytics.  Here's my definition: Social Analytics, in the retail context, describes the analysis of data obtained from social media sources in an effort to better comprehend and interact with the community of consumers.  This discipline seeks to understand what’s being said by the community about brands and products (“monitoring”), as well as understand the behaviors of those in the community (“profiling”).  The results are used to enforce the brand image, improve product decisions, and better focus marketing, all of which lead to increased sales. To help illustrate the facets of social analytics, I drew the diagram below which was originally published by Retail Touchpoints. There are lots of tools on the market that allow retailers to monitor social media for brand and product mentions.  These include analysis of sentiment, reach, share of voice, engagement, etc.  When your brand is mentioned, good or bad, its an opportunity to engage with the customer and possibly lead to a sale.  Because products are not always unique, its much more difficult to monitor product mentions, but detecting product trends early can help a retailer make better merchandising decisions, especially in fashion. Once a retailer understands what's being said, the next step is learn more about who's saying it.  That involves profiling customers beyond simple demographics to understand their motivations.  Much can be learned from patterns, and even more when customers voluntarily share their data.  Knowing that a customer is passionate about, for example, mountain biking allows the retailer to make relevant offers on helmets, ask for opinions on hydration, and help spread marketing messages. Social analytics has many facets that benefit retailers, some of which are easy but many of which are hard.  Its important for the CMO and CIO to work closely together to plan for these capabilities and monitor the maturity of tools on the market.  This is an area that will separate winners from losers.

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• A Community Cure for a String Splitting Headache

  - by Tony Davis

  A heartwarming tale of dogged perseverance and Community collaboration to solve some SQL Server string-related headaches. Michael J Swart posted a blog this week that had me smiling in recognition and agreement, describing how an inquisitive Developer or DBA deals with a problem. It's a three-step process, starting with discomfort and anxiety; a feeling that one doesn't know as much about one's chosen specialized subject as previously thought. It progresses through a phase of intense research and learning until finally one achieves breakthrough, blessed relief and renewed optimism. In this case, the discomfort was provoked by the mystery of massively high CPU when searching Unicode strings in SQL Server. Michael explored the problem via Stack Overflow, Google and Twitter #sqlhelp, finally leading to resolution and a blog post that shared what he learned. Perfect; except that sometimes you have to be prepared to share what you've learned so far, while still mired in the phase of nagging discomfort. A good recent example of this recently can be found on our own blogs. Despite being a loud advocate of the lightning fast T-SQL-based string splitting techniques, honed to near perfection over many years by Jeff Moden and others, Phil Factor retained a dogged conviction that, in theory, shredding element-based XML using XQuery ought to be even more efficient for splitting a string to create a table. After some careful testing, he found instead that the XML way performed and scaled miserably by comparison. Somewhat subdued, and with a nagging feeling that perhaps he was still missing "something", he posted his findings. What happened next was a joy to behold; the community jumped in to suggest subtle changes in approach, using an attribute-based rather than element-based XML list, and tweaking the XQuery shredding. The result was performance and scalability that surpassed all other techniques. I asked Phil how quickly he would have arrived at the real breakthrough on his own. His candid answer was "never". Both are great examples of the power of Community learning and the latter in particular the importance of being brave enough to parade one's ignorance. Perhaps Jeff Moden will accept the string-splitting gauntlet one more time. To quote the great man: you've just got to love this community! If you've an interesting tale to tell about being helped to a significant breakthrough for a problem by the community, I'd love to hear about it. Cheers, Tony.

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• Understanding Data Science: Recent Studies

  - by Joe Lamantia

  If you need such a deeper understanding of data science than Drew Conway's popular venn diagram model, or Josh Wills' tongue in cheek characterization, "Data Scientist (n.): Person who is better at statistics than any software engineer and better at software engineering than any statistician." two relatively recent studies are worth reading.   'Analyzing the Analyzers,' an O'Reilly e-book by Harlan Harris, Sean Patrick Murphy, and Marck Vaisman, suggests four distinct types of data scientists -- effectively personas, in a design sense -- based on analysis of self-identified skills among practitioners.  The scenario format dramatizes the different personas, making what could be a dry statistical readout of survey data more engaging.  The survey-only nature of the data,  the restriction of scope to just skills, and the suggested models of skill-profiles makes this feel like the sort of exercise that data scientists undertake as an every day task; collecting data, analyzing it using a mix of statistical techniques, and sharing the model that emerges from the data mining exercise.  That's not an indictment, simply an observation about the consistent feel of the effort as a product of data scientists, about data science.  And the paper 'Enterprise Data Analysis and Visualization: An Interview Study' by researchers Sean Kandel, Andreas Paepcke, Joseph Hellerstein, and Jeffery Heer considers data science within the larger context of industrial data analysis, examining analytical workflows, skills, and the challenges common to enterprise analysis efforts, and identifying three archetypes of data scientist.  As an interview-based study, the data the researchers collected is richer, and there's correspondingly greater depth in the synthesis.  The scope of the study included a broader set of roles than data scientist (enterprise analysts) and involved questions of workflow and organizational context for analytical efforts in general.  I'd suggest this is useful as a primer on analytical work and workers in enterprise settings for those who need a baseline understanding; it also offers some genuinely interesting nuggets for those already familiar with discovery work. We've undertaken a considerable amount of research into discovery, analytical work/ers, and data science over the past three years -- part of our programmatic approach to laying a foundation for product strategy and highlighting innovation opportunities -- and both studies complement and confirm much of the direct research into data science that we conducted. There were a few important differences in our findings, which I'll share and discuss in upcoming posts.

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• Breakfast Keynote, More at Gartner IAM Summit This Week

  - by Tanu Sood

  Gartner Identity and Access Management Conference We look forward to seeing you at the.... Gartner Identity and Access Management Conference Oracle is proud to be a Silver Sponsor of the Gartner Identity and Access Management Summit happening December 3 - 5 in Las Vegas, NV. Don’t miss the opportunity to hear Oracle Senior VP of Identity Management, Amit Jasuja, present Trends in Identity Management at our keynote presentation and breakfast on Tuesday, December 4th at 7:30 a.m. Everyone that attends is entered into a raffle to win a free JAWBONE JAMBOX wireless speaker system. Also, don’t forget to visit the Oracle Booth to mingle with your peers and speak to Oracle experts. Learn how Oracle Identity Management solutions are enabling the Social, Mobile, and Cloud (SoMoClo) environments. Visit Oracle Booth #S15 to: View a demonstration of our latest release - Oracle Identity Management 11g R2 Visit our virtual collateral rack and download useful resources Enter to win a JAWBONE JAMBOX Wireless Speaker System Exhibit Hall Hours Monday, December 3 — 11:45 a.m. – 1:45 p.m. and 6:15 p.m. – 8:15 p.m. Tuesday, December 4 — 11:45 a.m. – 2:45 p.m. To schedule a meeting with Oracle Identity Management executives and experts at Gartner IAM, please email us or speak to your account representative. We look forward to seeing you at the Gartner Identity and Access Management Summit! Visit Oracle at Booth #S15 Gartner IAM SummitDecember 3 - 5, 2012 Caesars Palace Attend our Keynote Breakfast Trends in Identity Management Tuesday, December 4, 2012 7:15 a.m. - 8:00 a.m., Octavius 16 Speakers: Amit Jasuja, Senior Vice President, Identity Management Oracle Ranjan Jain, Enterprise Architect, Cisco As enterprises embrace mobile and social applications, security and audit have moved into the foreground. The way we work and connect with our customers is changing dramatically and this means re-thinking how we secure the interaction and enable the experience. Work is an activity not a place - mobile access enables employees to work from any device anywhere and anytime. Organizations are utilizing "flash teams" - instead of a dedicated group to solve problems, organizations utilize more cross-functional teams. Work is now social - email collaboration will be replaced by dynamic social media style interaction. In this session, we will examine these three secular trends and discuss how organizations can secure the work experience and adapt audit controls to address the "new work order". Stay Connected: For more information, please visit www.oracle.com/identity. Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement SEO100120175 Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States Your privacy is important to us. You can login to your account to update your e-mail subscriptions or you can opt-out of all Oracle Marketing e-mails at any time.Please note that opting-out of Marketing communications does not affect your receipt of important business communications related to your current relationship with Oracle such as Security Updates, Event Registration notices, Account Management and Support/Service communications.

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• Dawn of the Enterprise Social Developer

  - by Mike Stiles

  Social is not just for poking friends, posting videos of cats playing pianos, or even just for brand marketing anymore. It has become a key form of communication internally and externally across every area of the enterprise. As a Java developer, are you positioning yourself for the integration of social into enterprise business systems that’s on the near horizon? Because it’s the work you do and the applications you build that will influence what the social-enabled enterprise is going to look like and how it’s going to operate. But as a social developer, step one is wrapping your arms around all the things that are possible. Traditionally, the best exploration, brainstorming and innovation come from collaborating with other developers. That’s how the big questions can be hashed (or hacked) out. Is Java the best social development environment? If not, what is? What’s already being done in terms of application integration? The JavaOne Social Developer Program will offer up a series of talks and events on those very issues Tuesday, October 2 at the San Francisco Hilton. If you’re interested in embarking on this newest frontier of enterprise social development, you can connect with others who are thinking the same thing and get moving on your first project.Talks will include: Emergence Of The Social EnterpriseExtending Social into Enterprise Applications and Business ProcessesIntro to Open Graph and Facebook's APIs Building the Next Wave of Social Commerce Platforms Social Data and the Enterprise LinkedIn: A Professional Network Built with Java Technologies and Agile Practice Social Developer Hackathon In addition to these learning and discussion opportunities, you might consider joining the new Oracle Social Developer Community (OSDC), where the interaction and collaboration can continue indefinitely. It doesn’t take a lot of tea leaf reading to know that the cloud will house the enterprise technology of the future, and social (as well as the rich data it brings) is going to be a major part of that as social integrates across every business function as there’s proven value for consumer facing initiatives. The next phase of social development is going to involve combining enterprise data from multiple sources, new and existing, social and traditional, in order to tell compelling and usable stories. And social is coming to the enterprise quickly, meaning you as a development leader should seek to understand not just what's worked on the consumer side, but what aspects of those successes can be applied inside the organization. Get educated, get connected, and consider registering for this forward-looking event now to get started with enterprise social development.

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• ArchBeat Link-o-Rama for 11/17/2011

  - by Bob Rhubart

  Building an Infrastructure Cloud with Oracle VM for x86 + Enterprise Manager 12c | Richard Rotter Richard Rotter demonstrates "how easy it could be to build a cloud infrastructure with Oracle's solution for cloud computing." Article: Social + Lean = Agile | Dave Duggal In today’s increasingly dynamic business environment, organizations must continuously adapt to survive. Change management has become a major bottleneck. Organizations’ need a practical mechanism for managing controlled variance and change in-flight to break the logjam. This paper provides a foundation for applying lean and agile principles to achieve Enterprise Agility through social collaboration. Stress Testing Java EE 6 Applications - Free Article In Free Java Magazine : Adam Bien "It is strange," says Adam Bien, "everyone is obsessed about green bars and code coverage, but testing of multi threaded behavior is widely ignored - until the applications run into massive problems." Using Access Manager to Secure Applications Deployed on WebLogic | Rene van Wijk Another great how-to post from Oracle ACE Rene van Wijk, this time involving JBoss RichFaces, Facelets, Oracle Coherence, and Oracle WebLogic Server. DOAG 2011 vs. Devoxx - Value and Attraction | Markus Eisele Oracle ACE Director Markus Eisele compares and contrasts these popular conferences with the aim of helping others decide which to attend. SOA All the Time; Architects in AZ; Clearing Info Integration hurdles SOA all the Time; Architects in AZ; Clearing Info Integration Hurdles This week on the Architect Home Page on OTN. Webcast: Oracle Business Intelligence Mobile Event Date: Wednesday, December 7, 2011 Time: 10 a.m. PT/1 p.m. ET Featuring Manan Goel (Director BI Product Marketing, Oracle) and Shailesh Shedge (Director BI and Analytics Practice, Ascentt). Webcast: Maximum Availability on Private Clouds A discussion of Oracle’s Maximum Availability Architecture, Oracle Database 11g, Oracle Exadata Database Machine, and Oracle Database appliance, featuring Margaret Hamburger (Director, Product Marketing, Oracle) and Joe Meeks (Director, Product Management, Oracle). November 30, 2011 at 10:00am PT / 1:00pm ET. Oracle Technology Network Architect Day - Phoenix, AZ Wednesday December 14, 2011, 8:30am - 5:00pm. The Ritz-Carlton, Phoenix, 2401 East Camelback Road, Phoenix, AZ 85016. Registration is free, but seating is limited.

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• CRM vs VRM

  - by David Dorf

  In a previous post, I discussed the potential power of combining social, interest, and location graphs in order to personalize marketing and shopping experiences for consumers.  Marketing companies have been trying to collect detailed information for that very purpose, a large majority of which comes from tracking people on the internet.  But their approaches stem from the one-way nature of traditional advertising.  With TV, radio, and magazines there is no opportunity to truly connect to customers, which has trained marketing companies to [covertly] collect data and segment customers into easily identifiable groups.  To a large extent, we think of this as CRM. But what if we turned this viewpoint upside-down to accommodate for the two-way nature of social media?  The notion of marketing as conversations was the basis for the Cluetrain, an early attempt at drawing attention to the fact that customers are actually unique humans.  A more practical implementation is Project VRM, which is a reverse CRM of sorts.  Instead of vendors managing their relationships with customers, customers manage their relationships with vendors. Your shopping experience is not really controlled by you; rather, its controlled by the retailer and advertisers.  And unfortunately, they typically don't give you a say in the matter.  Yes, they might tailor the content for "female age 25-35 interested in shoes" but that's not really the essence of you, is it?  A better approach is to the let consumers volunteer information about themselves.  And why wouldn't they if it means a better, more relevant shopping experience?  I'd gladly list out my likes and dislikes in exchange for getting rid of all those annoying cookies on my harddrive. I really like this diagram from Beyond SocialCRM as it captures the differences between CRM and VRM. The closest thing to VRM I can find is Buyosphere, a start-up that allows consumers to track their shopping history across many vendors, then share it appropriately.  Also, Amazon does a pretty good job allowing its customers to edit their profile, which includes everything you've ever purchased from Amazon.  You can mark items as gifts, or explicitly exclude them from their recommendation engine.  This is a win-win for both the consumer and retailer. So here is my plea to retailers: Instead of trying to infer my interests from snapshots of my day, please just ask me.  We'll both have a better experience in the long-run.

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• Databases and Beer

  - by Johnm

  It is a bit of a no-brainer: Include the word "beer" in a subject line of an e-mail or blog post title and you can be certain that it will be read. While there are times this practice might be a ploy to increase readership, it is not the case for this blog post. There is inspiration that can be drawn from other industries to which we, as database professionals, can apply in our industry. In this post I will highlight one of my favorite participants of the brewing industry. The Boston Beer Company started in the 1970s in Boston, Massachusetts. Others may be more familiar with this company through their Samuel Adams Boston Lager and other various seasonal beers. I am continually inspired by their commitment to mastery of the brewing process to which they evangelize frequently in their commercials. They also are continually in pursuit of pushing the boundaries of beer as we know it while working within traditional constraints. A recent example of this is their collaboration with Weihenstephan Brewery of Munich, Germany to produce the soon to be released Infinium beer. This beer, while brewed as an ale, is touted as something closer to something like Champaign - all while complying with the Reinheitsgebot. The Reinheitsgebot is also known as the "German Beer Purity Law" which was originated in 1516. This law states that beer is to consist of water, barley, hops and yeast. That's it. Quite a limiting constraint indeed. and yet, The Boston Beer Company pushed forward. Much like the process of brewing, the discipline of database design and architecture is one that is continually in process and driven by the pursuit of mastery. While we do not have purity laws to constrain us, we have many other types: best practices, company policies, government regulations, security and budgets. Through our fellow comrades, we discuss the challenges and constraints in which we operate. We boil down the principles and theories that define our profession. We reassemble these into something that is complementary to the business needs that we must fulfill. As a result, it is not uncommon to see something amazingly innovative in a small business who is pushing the boundaries of their database well beyond its intended state. It is equally common to see innovation in the use of features available in the more advanced features of databases that are found in large businesses. The tag line for The Boston Beer Company is: "Take Pride In Your Beer.", I would like to offer an alternative and say "Take Pride In Your Database." So, As you pour your next Boston Lager into a frosted glass, consider those who spend their lives mastering the craft of brewing and strive to interject their spirit into everything that you do as a database professional. Cheers!

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• ArchBeat Link-o-Rama for November 8, 2012

  - by Bob Rhubart

  Webcast: Meeting Customer Expectations in the New Age of Retail Keep your eye on this live webcast as Sanjeev Sharma (Principal Product Director, Oracle Exalogic), Kelly Goetsch (Senior Principal Product Manager, Oracle Commerce), and Dan Conway (Senior Product Manager, Oracle Retail) offer real-world examples of business value derived by running customer-facing applications on Oracle Engineered Systems. Live, Thursday Nov 8, 10am PT/ 1pm ET. Solving Big Problems in Our 21st Century Information Society | Irving Wladawsky-Berger "I believe that the kind of extensive collaboration between the private sector, academia and government represented by the Internet revolution will be the way we will generally tackle big problems in the 21st century. Just as with the Internet, governments have a major role to play as the catalyst for many of the big projects that the private sector will then take forward and exploit. The need for high bandwidth, robust national broadband infrastructures is but one such example." — Irving Wladawsky-Berger SOA Still Not Dead: Ratification of Governance Standard Highlights SOA’s Continued Relevance So just about the time I dig into Google Trends to learn that the conversation about governance peaked in 2004, along comes all this InfoQ article by Richard Seroter. And of course you've already listened to the OTN Archbeat Podcast about governance, right? Right? Implications of Java 6 End of Public Updates for Oracle E-Business Suite Users | Steven Chan The short version is: "Nothing will change for EBS users after February 2013." According to Steven Chan, "EBS users will continue to receive critical bug fixes and security fixes as well as general maintenance for Java SE 6." You'll find additional information on Steven's blog. ADF Mobile Custom Javascript – iFrame Injection | John Brunswick The ADF Mobile Framework provides a range of out of the box components to add within your AMX pages, according to John Brunswick. But what happens when "an out of the box component does not directly fulfill your development need? What options are available to extend your application interface?" John has an answer. How Data and BPM are married to get the right information to the right people at the right time | Leon Smiers "Business Process Management…supports a large group of stakeholders within an organization, all with different needs," says Oracle ACE Leon Smiers. "End-to-end processes typically run across departments, stakeholders and applications, and can often have a long life-span. So how do organizations provide all stakeholders with the information they need?" Leon provides answers in this post. Thought for the Day "(When) asking skilled architects…what they do when confronted with highly complex problems…(they) would most likely answer, 'Just use Common Sense.' (A) better expression than 'common sense' is 'contextual sense' — a knowledge of what is reasonable within a given content. Practicing architects through eduction, experience and examples accumulate a considerable body of contextual sense by the time they're entrusted with solving a system-level problem…" — Eberhardt Rechtin (January 16, 1926 – April 14, 2006) Source: SoftwareQuotes.com

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• Spotlight on RIVA: CRM integration for Oracle CRM on Demand and Microsoft Exchange

  - by Richard Lefebvre

  Introducing Riva from Omni - an Oracle ISV partner specializing in Enterprise Management and Integration Solutions Riva delivers advanced, server-side integration for Oracle CRM On Demand and Microsoft Exchange or even Novell GroupWise. Riva allows Oracle customers to go beyond the standard Outlook plug-in to deliver additional value for the end user as they interact between Outlook and CRM On Demand. Riva syncs CRM On Demand to ALL Exchange mail apps, not just Windows Outlook.  So, whether customers are using Outlook 2010, Outlook Web Access (web client), Outlook 2011 for Mac, Apple Mail, Outlook on Citrix  or a mobile device, Riva's got them covered. There are no plug-ins to be installed, configured, managed and maintained on users' desktops, laptops as Riva delivers Server-side synchronisation for CRMOD and Exchange. The automation of CRM and Outlook integration will remove the reliance upon users to synchronise between the two with Riva handling this process. Riva allows administrators to define sync policies and apply them to individuals or groups of users depending on their sync requirements. Administrators will be able to determine and manage the exposure of the most pertinent detail to be synchronised between Outlook and CRM On Demand. Custom and organic contact filtering for large deployments i.e. Based on ownership, groupings and contact frequency, filters can be applied on what contact records are shared with the users. Riva provides the capability to synchronise CRM and Outlook beyond Contacts, Calendar entries and Email. The synchronisation can be extended to cater for  opportunities, quotes and custom objects for example within the Outlook interface. Riva SmartConvert Folders can automate the creation of opportunities and associated contacts for example if they don't already exist. This can facilitate a reduction in manual detail entry through quick association whilst also benefiting user adoption. From a mobile perspective, Riva allows users to view and manage their CRM On Demand contacts, calendar, tasks, opportunities and cases from iPad, iPhone, Android and BlackBerry devices.  Again, there are no mobile apps or additional plugins to install, configure or manage. We sync CRM On Demand to Exchange.  Because the mobile device is connected to an Exchange mailbox, the information automatically syncs down to the native address book, calendar and mail apps on the smartphone or tablet. Riva Datasheet for CRM On Demand Riva Brochure – Oracle CRM On Demand  Technical Knowledgebase & Riva Trial  http://kb.omni-ts.com/47/ Comparison to Outlook Plug-ins Riva Diagram – Riva Comparison with Outlook Plug-ins Contact: Wolfgang Berger - [email protected]

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• Connect Team Foundation Service/TFS 2012 with Visual Studio 2010 &amp; Visual Studio 2008

  - by Vishal

  Hello, Microsoft finally released the Team Foundation Service in late October 2012 after its long time in the preview phase. I was already using the TFS Preview which was free but I was happy to see Microsoft releasing the Team Foundation Service also FREE for upto 5 users. Isn't that great news? I know there are bunch of other free source control repositories (Github, Bitbucket, SVN etc.) out there but I somehow like TFS better. Also the other good thing about the final release was that I didn’t had to do any kind of migration of my code from preview to final release version. Just changed the TFS connection URL and it worked like a charm. Anyways, if you are a startup with small team and need some awesome Source Control along with all the good Project Management, Continuous Integration (Build, Test, Deploy), Team Collaboration, Agile/Scrum planning etc. features than Team Foundation Service is your answer. Microsoft has not yet released their pricing for more than 5 users and will be releasing it sometime in early 2013. What if as of now you have a team more than 5 users and you want to use Team Foundation Service, the good news is you can use it for FREE but when they release the final pricing, you will have to transition to the paid plan. Lot of story, getting to the point, connecting to Team Foundation Service with Visual Studio 2012 is straight forward and would work out of the box but it wont for previous versions of Visual Studio. You will have to upgrade to the latest service pack first and than install the forward compatibility pack. (1st : Service Packs & 2nd: Forward Compatibility packs) For Visual Studio 2010: Visual Studio 2010 Service Pack 1. Visual Studio 2010 forward compatibility for TFS 2012 and Team Foundation Service.         For Visual Studio 2008: Visual Studio 2008 Service Pack 1. Visual Studio 2008 forward compatibility for TFS 2012 & Team Foundation Service. Restart your system. Visual Studio 2008 will not work if you only put https://xxx.visualstudio.com. You will have to put your collection name too as shown below.       By the way, it doesn’t matter if you are an Apple Application Developer or Android App Developer, you can still use Team Foundation Service as your source control. Below are few links to connect to Team Foundation Service with other IDEs: Connect Eclipse to Team Foundation Service. Connect XCode to Team Foundation Service. Happy coding. Vishal Mody

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• The challenge of giving a positive No

  - by MarkPearl

  I find it ironic that the more I am involved in the software industry, the more apparent it becomes that soft skills are just as if not more important than the technical abilities of a developer. One of the biggest challenges I have faced in my career is in managing client expectations to what one can deliver and being able to work with multiple clients. If I look at where things commonly go pear shaped, one area features a lot is where I should have said "No" to a request, but because of the way the request was made I ended up saying yes. Time and time again this has caused immense pain. Thus, when I saw on Amazon that they had a book titled "The power of a positive no" by William Ury I had to buy it and read it. In William's book he explains an approach to saying No that while extremely simple does change the way a No is presented. In essence he talks of a pattern the Yes! > No > Yes? Pattern. 1. Yes! -> positively and concretely describing your core interests and values 2. No. -> explicitly link your no to this YES! 3. Yes? -> suggest another positive outcome or agreement to the other person Let me explain how I understood it. If you are working on a really important project and someone asks you to do add a quick feature to another project, your Yes! would be to the more important project, which would mean a No to the quick feature, and an option for your Yes? may be an alternative time when you can look at it.. An example of an appropriate response would be... It is really important that I keep to the commitment that I made to this customer to finish his project on time so I cannot work on your feature right now but I am available to help you in a weeks time. William then goes on to explain the type of behaviour a person may display when the no is received. He illustrates this with a diagram called the curve of acceptance. William points out that if you are aware of the type of behaviour you can expect it empowers you to stay true to your no. Personally I think reading and having an understanding of the “soft” side of things like saying no is invaluable to a developer.

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• Webcast Q&A: Cisco's Platform Approach to Identity Management

  - by Tanu Sood

  Thanks to all who attended the live webcast we hosted on Cisco: Best Practices for a Platform Approach on Wed, March 14th. Those of you who couldn’t join us, the webcast replay is now available. Many thanks to our guest speaker, Ranjan Jain, Security Architect at Cisco for walking us through Cisco’s drivers and rationale for the platform approach, the implementation strategy, results, roadmap and recommendations. We greatly appreciate the insight he shared with us all on the deployment synergies with a platform approach to Identity Management. A forward looking organization, Cisco also has plans for secure cloud and mobile access enablement so it was interesting to learn how the Platform approach to Identity Management today is laying down the foundation for those future initiatives. While we tackled a good few questions during the webcast, we have captured the responses to those that we weren’t able to get to: Q.Can you provide insight into how you approached developing profiles for each user groupA. At Cisco, the user profile was already available to IT before the platform consolidation started. There is a dedicated business team that manages the user profiles. Q. What is the current version of Oracle Identity Manager in the market?A. Oracle Identity Manager 11gR1 is the latest version of our industry leading user provisioning/identity administration solution. Q. Is data resource segmentation part of the overall strategy at Cisco?A. It is but it is managed by the business teams and not at the IT level. Q. Does Cisco also have an Active Directoy LDAP? Do they sync AD from OID or do the provision to AD as another resource?[A. Yes, we do. AD is provisioned using in-house tools and not via Oracle Identity Manager (OIM). Q. If we already have a point IDM solution in place (SSO), can the platform approach still work?A. Yes, the platform approach calls for a seamless, standardized framework for identity management to support the enterprise’s entire infrastructure, both on-premise or in the cloud. Oracle Identity Management solutions are standards based so they can easily integrate and interoperate with existing Oracle or non-Oracle solutions. Hope you enjoyed the webcast and we look forward to having you join us for the next webcast in our Customers Talk: Identity as a Platform webcast series:ING: Scaling Role Management and Access Certification to Thousands of ApplicationsWednesday, April 11th at 10 am PST/ 1 pm ESTRegister Today We are also hosting a live event series in collaboration with the Aberdeen Group. To hear first-hand, the insights from the recently released Aberdeen Report and to discuss the merits of the Platform approach, do join us at this event. You can also connect with Oracle Identity Management SMEs and get your questions answered live. Aberdeen Group Live Event Series: IAM Integrated - Analyzing the "Platform" vs. "Point Solution" ApproachNorth America, April 10 - May 22Register for an event near you And here’s the slide deck from our Cisco webcast:   Oracle_Cisco identity platform approach_webcast View more presentations from OracleIDM

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• Transform Your Portal Experience and Optimize Online Engagement

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Does your portal environment foster collaboration between your business and your customers? Are you effectively managing your customer, employee, and partner relationships and engagement? Can your users access information through Web, mobile, and social channels? Online engagement solutions give organizations the ability to listen and respond to their customers, provide targeted experiences, and encourage interaction among customers and employees.Join us for a webcast on Thursday, April 12, 2012 at 10 a.m. PT / 1 p.m. ET, where Sachin Agarwal, Senior Director of Product Management and Kellsey Ruppel, Senior Product Marketing Manager for Oracle WebCenter, will tell you how to transform your portal experience and optimize online engagement. With Oracle WebCenter, you can: Deliver an optimized online experience for your users Create contextually relevant, targeted online experiences Provide intuitive and secure access to back-office applications Manage and moderate interactive, multichannel social interactions Register today and learn how to make your portals more interactive and engaging across multiple channels.

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• Stop Saying "Multi-Channel!"

  - by David Dorf

  I keep hearing the term "multi-channel" in our industry, but its time to move on. It kinda reminds me of the term "ECR" or electronic cash register. Long ago ECR was a leading-edge term, but nowadays its rarely used because its table-stakes. After all, what cash register today isn't electronic? The same logic applies to multi-channel, at least when we're talking about tier-1 and tier-2 retailers. If you're still talking about multi-channel retailing, you're in big trouble. Some have switched over to the term "cross-channel," and that's a step in the right direction but still falls short. Its kinda like saying, "I upgraded my ECR to accept debit cards!" Yawn. Who hasn't? Today's retailers need to focus on omni-channel, which I first heard from my friends over at RSR but was originally coined at IDC. First retailers added e-commerce to their store and catalog channels yielding multi-channel retailing. Consumers could use the channel that worked best for them. Then some consumers wanted to combine channels with features like buy-on-the-Web, pickup-in-the-store. Thus began the cross-channel initiatives to breakdown the silos and enable the channels to communicate with each other. But the multi-channel architecture is full of duplication that thwarts efforts of providing a consistent experience. Each has its own cart, its own pricing, and often its own CRM. This was an outcrop of trying to bring the independent channels to market quickly. Rather than reusing and rebuilding existing components to meet the new demands, silos were created that continue to exist today. Today's consumers want omni-channel retailing. They want to interact with brands in a consistent manner that is channel transparent, yet optimized for that particular interaction. The diagram below, from the soon-to-be-released NRF Mobile Blueprint v2, shows this progression. For retailers to provide an omni-channel experience, there needs to be one logical representation of products, prices, promotions, and customers across all channels. The only thing that varies is the presentation of the content based on the delivery mechanism (e.g. shelf labels, mobile phone, web site, print, etc.) and often these mechanisms can be combined in various ways. I'm looking forward to the day in which I can use my phone to scan QR-codes in a catalog to create a shopping cart of items. Then do some further research on the retailer's Web site and be told about related items that might interest me. Be able to easily solicit opinions and reviews from social sites, and finally enter the store to pickup my items, knowing that any applicable coupons have been applied. In this scenario, I the consumer are dealing with a single brand that is aware of me and my needs throughout the entire transaction. Nirvana.

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• Why Healthcare Today Needs BPM and SOA by Avio

  - by JuergenKress

  Within the past couple years, the Patient Protection and Affordable Care Act has led to significant changes in the healthcare industry. A highly-complex supply chain between patients, providers, buyers and insurance companies has led to a lack of overall collaboration when it comes to processes. The first open enrollment deadline for products on the Health Insurance Exchange has passed. So what now? Let’s take a brief look at how things have changed and what organizations can do to stay in (and ahead of) the game. New requirements, new processes Organizations that have not adapted processes to meet new regulatory requirements will fall further behind. New regulatory requirements effectively make some legacy applications obsolete, require batch process to move to real-time, and more. Business Process Management (BPM) can help organizations bring data processes in line while helping IT redesign processes rather than change code or replace existing applications. BPM fills in application gaps and links critical information systems for a more visible, efficient and auditable organization. Social and mobile solutions BPM technology also facilitates social and mobile solutions that can help meet new needs. Patients are dependent on a network of doctors, pharmacists, families and others. Social solutions can connect members of the patient’s community in ways never seen before - enabling real-time, relevant communication. Likewise, mobile technology supports social solutions, and BPM is the most efficient way to make processes simple and role-based. It unties medical professionals from their offices by enabling them to access timely information and alerts anywhere. Why SOA is also needed Integrating BPM with Service-Oriented Architecture (SOA) also plays a critical role in the development of healthcare solutions that work. SOA can create a single end-to-end process, integrate applications and move them into a common workflow. While SOA enables the reutilization of existing IT infrastructure, BPM supports the process optimization, monitoring and social aspects. SOA and BPM applications support business analysts as they model, create and monitor processes - providing real-time insight and a unified workflow of process activities. Read “New” Solutions for a New Healthcare Landscape on our blog to learn more. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Avio,Healthcare,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• ArchBeat Facebook Friday: Top 10 Posts - August 15-21, 2014

  - by Bob Rhubart-Oracle

  As hot as molten rock? Not quite. But among the 5,313 fans of the OTN ArchBeat Facebook Page these Top 10 items were the hottest over the past seven days, August 15-21, 2014. Oracle BPM 12c Gateways (Part 1 of 5): Exclusive Gateway | Antonis Antoniou Oracle ACE Associate Antonis Antoniou begins a five-part series with a look at In the gateway control flow components in Oracle BPM and how they can be used to process flow. Slicing the EDG: Different SOA Domain Configurations | Antony Reynolda Antony Reynolds introduces three different configurations for a SOA environment and identifies some of the advantages for each. How to introduce DevOps into a moribund corporate culture | ZDNet Confused about DevOPs? This post from ZDNet's Joe McKendrick -- which includes insight from Phil Whelan -- just might clear some of the fog. Oracle Identity Manager Role Management With API | Mustafa Kaya Mustafa Kaya shares some examples of role management using the Oracle Identity Management API. Podcast: Redefining Information Management Architecture Oracle Enterprise Architect Andrew Bond joins Oracle ACE Directors Mark Rittman and Stewart Bryson for a conversation about their collaboration on a new Oracle Information Management Reference Architecture. WebCenter Sites Demo Integration with Endeca Guided Search | Micheal Sullivan A-Team solution architect Michael Sullivan shares the details on a demo that illustrates the viability of integrating WebCenter Sites with Oracle Endeca. Wearables in the world of enterprise applications? Yep. Oh yeah, wearables are a THING. Here's a look at how the Oracle Applications User Experience team has been researching wearables for inclusion in your future enterprise applications. Getting Started With The Coherence Memcached Adaptor | David Felcey Let David Felcey show you how to configure the Coherence Memcached Adaptor, and take advantage of his simple PHP example that demonstrates how Memecached clients can connect to a Coherence cluster. OTN Architect Community Newsletter - August Edition A month's worth of hot stuff, all in one spot. Featuring articles on Java, Coherence, WebLogic, Mobile and much more. 8,853 Conversations About Oracle WebLogic Do you have a question about WebLogic? Do you have an answer to a question about WebLogic? You need to be here.

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• Music Notation Editor - Refactoring view creation logic elseware

  - by Cyril Silverman

  Let me preface by saying that knowing some elementary music theory and music notation may be helpful in grasping the problem at hand. I'm currently building a Music Notation and Tablature Editor (in Javascript). But I've come to a point where the core parts of the program are more or less there. All functionality I plan to add at this point will really build off the foundation that I've created. As a result, I want to refactor to really solidify my code. I'm using an API called VexFlow to render notation. Basically I pass the parts of the editor's state to VexFlow to build the graphical representation of the score. Here is a rough and stripped down UML diagram showing you the outline of my program: In essence, a Part has many Measures which has many Notes which has many NoteItems (yes, this is semantically weird, as a chord is represented as a Note with multiple NoteItems, individual pitches or fret positions). All of the relationships are bi-directional. There are a few problems with my design because my Measure class contains the majority of the entire application view logic. The class holds the data about all VexFlow objects (the graphical representation of the score). It contains the graphical Staff object and the graphical notes. (Shouldn't these be placed somewhere else in the program?) While VexFlowFactory deals with actual creation (and some processing) of most of the VexFlow objects, Measure still "directs" the creation of all the objects and what order they are supposed to be created in for both the VexFlowStaff and VexFlowNotes. I'm not looking for a specific answer as you'd need a much deeper understanding of my code. Just a general direction to go in. Here's a thought I had, create an MeasureView/NoteView/PartView classes that contains the basic VexFlow objects for each class in addition to any extraneous logic for it's creation? but where would these views be contained? Do I create a ScoreView that is a parallel graphical representation of everything? So that ScoreView.render() would cascade down PartView and call render for each PartView and casade down into each MeasureView, etc. Again, I just have no idea what direction to go in. The more I think about it, the more ways to go seem to pop into my head. I tried to be as concise and simplistic as possible while still getting my problem across. Please feel free to ask me any questions if anything is unclear. It's quite a struggle trying to dumb down a complicated problem to its core parts.

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• Solita Oy Achieves Oracle PartnerNetwork Specialization

  - by michaela.seika(at)oracle.com

  Helsinki, February 2, 2011 - Solita Oy, a member of the Oracle® PartnerNetwork (OPN), is the first Finnish enterprise to achieve OPN Specialized status for customer-specific systems integration and software solutions.To achieve a Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Solita Oy has been recognized by Oracle for its expertise in customer-specific systems integration and software solutions, achieved through competency development and demonstrated by the company's business results and proven success in implementing customer projects. "Solita and Oracle have cooperated for a long time, and we have been an Oracle partner for many years. We believe that the renewed partner program and the new partnership level that we have achieved will open up new opportunities for a closer collaboration with Oracle. Our increased focus on systems integration solutions and the stepping up of our specialized knowledge of SOA will enable us to provide even better solutions for our customers," said Jari Niska, Chief Executive Officer, Solita Oy. "Solita has shown trust and belief in Oracle's technology and in the business opportunities arising with it. They have contributed to building our cooperation in a consistent and systematic way. Achieving a Specialized status in our partner program is a natural further step in our close and committed cooperation. It strengthens our trust in our ability to be able to increase both turnover and profitability together," said Juha Kaskirinne, Alliances and Channel Leader, Oracle Finland Oy.  About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners or connect with the Oracle Partner community at OPN on Twitter, OPN on Facebook, OPN on LinkedIn, and OPN on YouTube. About Solita Oy Solita Oy is a Finnish company dedicated to developing demanding information system solutions and IT professional services. Solita's customers include prominent Finnish companies and public organizations. Solita's turnover in 2010 was about 17 million euros. The company was founded in 1996 and has over 170 employees. Further information: www.solita.fiFurther information Jari Niska, CEO, Solita Oy, tel. +358 40 524 6400, [email protected] Kaskirinne, A&C Leader Finland, Oracle Finland Oy, tel. +358 40 506 3592, [email protected]

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• Games at Work Part 2: Gamification and Enterprise Applications

  - by ultan o'broin

  Gamification and Enterprise Applications In part 1 of this article, we explored why people are motivated to play games so much. Now, let's think about what that means for Oracle applications user experience. (Even the coffee is gamified. Acknowledgement @noelruane. Check out the Guardian article Dublin's Frothing with Tech Fever. Game development is big business in Ireland too.) Applying game dynamics (gamification) effectively in the enterprise applications space to reflect business objectives is now a hot user experience topic. Consider, for example, how such dynamics could solve applications users’ problems such as: Becoming familiar or expert with an application or process Building loyalty, customer satisfaction, and branding relationships Collaborating effectively and populating content in the community Completing tasks or solving problems on time Encouraging teamwork to achieve goals Improving data accuracy and completeness of entry Locating and managing the correct resources or information Managing changes and exceptions Setting and reaching targets, quotas, or objectives Games’ Incentives, Motivation, and Behavior I asked Julian Orr, Senior Usability Engineer, in the Oracle Fusion Applications CRM User Experience (UX) team for his thoughts on what potential gamification might offer Oracle Fusion Applications. Julian pointed to the powerful incentives offered by games as the starting place: “The biggest potential for gamification in enterprise apps is as an intrinsic motivator. Mechanisms include fun, social interaction, teamwork, primal wiring, adrenaline, financial, closed-loop feedback, locus of control, flow state, and so on. But we need to know what works best for a given work situation.” For example, in CRM service applications, we might look at the motivations of typical service applications users (see figure 1) and then determine how we can 'gamify' these motivations with techniques to optimize the desired work behavior for the role (see figure 2). Description of Figure 1 Description of Figure 2 Involving Our Users Online game players are skilled collaborators as well as problem solvers. Erika Webb (@erikanollwebb), Oracle Fusion Applications UX Manager, has run gamification events for Oracle, including one on collaboration and gamification in Oracle online communities that involved Oracle customers and partners. Read more... However, let’s be clear: gamifying a user interface that’s poorly designed is merely putting the lipstick of gamification on the pig of work. Gamification cannot replace good design and killer content based on understanding how applications users really work and what motivates them. So, Let the Games Begin! Gamification has tremendous potential for the enterprise application user experience. The Oracle Fusion Applications UX team is innovating fast and hard in this area, researching with our users how gamification can make work more satisfying and enterprises more productive. If you’re interested in knowing more about our gamification research, sign up for more information or check out how your company can get involved through the Oracle Usability Advisory Board. Your thoughts? Find those comments.

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• 2D SAT Collision Detection not working when using certain polygons

  - by sFuller

  My SAT algorithm falsely reports that collision is occurring when using certain polygons. I believe this happens when using a polygon that does not contain a right angle. Here is a simple diagram of what is going wrong: Here is the problematic code: std::vector<vec2> axesB = polygonB->GetAxes(); //loop over axes B for(int i = 0; i < axesB.size(); i++) { float minA,minB,maxA,maxB; polygonA->Project(axesB[i],&minA,&maxA); polygonB->Project(axesB[i],&minB,&maxB); float intervalDistance = polygonA->GetIntervalDistance(minA, maxA, minB, maxB); if(intervalDistance >= 0) return false; //Collision not occurring } This function retrieves axes from the polygon: std::vector<vec2> Polygon::GetAxes() { std::vector<vec2> axes; for(int i = 0; i < verts.size(); i++) { vec2 a = verts[i]; vec2 b = verts[(i+1)%verts.size()]; vec2 edge = b-a; axes.push_back(vec2(-edge.y,edge.x).GetNormailzed()); } return axes; } This function returns the normalized vector: vec2 vec2::GetNormailzed() { float mag = sqrt( x*x + y*y ); return *this/mag; } This function projects a polygon onto an axis: void Polygon::Project(vec2* axis, float* min, float* max) { float d = axis->DotProduct(&verts[0]); float _min = d; float _max = d; for(int i = 1; i < verts.size(); i++) { d = axis->DotProduct(&verts[i]); _min = std::min(_min,d); _max = std::max(_max,d); } *min = _min; *max = _max; } This function returns the dot product of the vector with another vector. float vec2::DotProduct(vec2* other) { return (x*other->x + y*other->y); } Could anyone give me a pointer in the right direction to what could be causing this bug?

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• Where Are You on the Visualization Maturity Curve?

  - by Celine Beck

  The old phrase “A picture is worth a thousand words” is as true now as ever. Providing the right users with access to the right product data, at the right time, can provide significant benefits to a business. This is especially evident with increasing technical and product complexities, elongated supply chains, and growing pressure to bring innovative products to market faster. With this in mind, it is easy to understand why visualization is an integral part of any successful product lifecycle management (PLM) strategy. At a bare minimum, knowledge workers use multiple individual documents of different formats and structure, and leverage visualization solutions to access information; but the real value of visualization can be fully reaped when it is connected to enterprise applications like PLM and tied to the appropriate business context. The picture below illustrates this visualization maturity curve, as we presented during the last Oracle Open World and the transformational effect that visualization can have on PLM processes and performance (check out the post about AutoVue Key Highlights from Oracle Open World 2012 for more information). Organizations are likely to see greater positive impact on business performance when visualization is connected to enterprise systems, allowing access to information coming from multiple sources, such as PLM, supply chain management (SCM) and enterprise resource planning (ERP). This allows organizations to reach higher levels of collaboration and optimize decision-making capacity as users can benefit from in-context access to visual information. For instance, within a PLM system, a design engineer can access a product assembly and review digital annotations added by other users specific to the engineering change request he is reviewing rather than all historical annotations. The last stage on the curve is what we call augmented business visualization (ABV).  ABV is an innovative framework which lets structured data (from Oracle’s Agile PLM for instance) interact with unstructured data (documents, design, 3D models, etc). With this new level of integration, information coming from multiple sources can be presented in a highly visual fashion; color displays can be used in order to identify parts with specific characteristics (for example pending quality issues) and you can take actions directly from within the context of documents and designs, maximizing user productivity. Those who had the chance to attend our PLM session during Oracle Open World already got a sneak peek of our latest augmented business visualization for Oracle’s Agile PLM. The solution generated a lot of wows. Stephen Porter, CEO at Zero Wait State, indicated in a post entitled “The PLM State: the Manhattan Project-Oracle’s Next Big Secret Weapon” that “this kind of synergy between visualization and PLM could qualify as a powerful weapon differentiating Agile PLM from other solutions.” If you are interested in learning more about ABV for Oracle’s Agile PLM and hear about real examples of usage of visualization at all stages of the visualization maturity curve, don’t miss our Visual Decision Making to Optimize New Product Development and Introduction session during the Oracle Value Chain Summit (Feb. 4-6, 2013, San Francisco). We look forward to seeing you there!

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