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  • Simple tips to design a Customer Journey Map

    - by Isabel F. Peñuelas
    “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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  • The Loneliest Road in America and the OTN Garage

    - by rickramsey
    Source I never told anyone how the image of the OTN Garage on Facebook came to be. I took the Facebook picture on Route 50 in Nevada, USA, in October of 2010. I was riding from Colorado to Oracle OpenWorld in San Francisco, so it was probably October. Route 50 is known as "The Loneliest Road in America." There are roads across Nevada that have even LESS traffic, but Route 50 still one. desolate. road. Although I have seen stranger things while riding along Nevada's Extraterrestrial Highway, I still run across notable oddities every time I ride Route 50. Like the old man with a bandolero of water bottles jogging along the side of the highway in the middle of the day, 50 miles from the closest town. First ultra-marathoner I'd seen in action. He waved at me. Or the dozen Corvettes with California license plates driving toward me, all doing the speed limit in the middle of nowhere because they were being tailed by half a dozen Nevada state troopers. #fail. I don't remember which town I was in, but I noticed the building when I stopped at the gas station. While standing there pouring fuel into the Harley, the store caught my eye. So I pulled the bike in front and walked inside. The owner is a little old lady, about 100 years old. Most of the goods she had on the shelves looked like they had been placed there during WWII. She was itty bitty and could barely see over the counter, but she was so happy when I bought a bar of Hershey's chocolate that she gave me a five cent discount. I took a few pictures and, when I got back, Kemer Thomson, who sometimes blogs here, photoshopped the OTN Garage and Oil Change signs onto it. The bike is a 2009 Road King Classic with a Bob Dron fairing and a Corbin heated seat. The seat came in handy when I rode home over Tioga Pass. The Road King is a very comfy touring bike with a great Harley rumble. I'm kinda sorry I sold it. When I stopped for fuel about 75 miles down the road at the next town, I peeled back the chocolate bar. I had turned into powder. Probably 50 years ago. - Rick Website Newsletter Facebook Twitter

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  • Own a KINECT for MS-XBOX before anyone does

    Following is the announced by Richik Nandi from Microsoft team. Dear Customer, We believe that our privileged customers shouldn't have to wait for good things. So, here's a special offer exclusively for you. Be one of the first in India to own and experience Kinect for XBOX 360, few days before it is even launched in stores. Introducing the new Kinect for XBOX 360®. Kinect needs no controllers. You are the controller. Kinect brings games and entertainment to life in extraordinary new ways without using a controller. The sensor recognizes your face, eyes and body movements to deliver a superb gaming experience. Easy to use and great fun, Kinect gets everyone off the couch. See a ball? Kick it. Want to join a friend in the fun? Simply jump in. Imagine controlling movies and music with the wave of a hand or the sound of your voice! Kinect is all about fun for you and your family. And the best part is Kinect works with every Xbox 360®. There are two options you can choose from: •  Kinect sensor + 4GB Xbox 360 bundle + Kinect Adventures game at Rs 22,990/-and get Dance Central game worth Rs 1999 from Redington, 20% discount voucher from Starwood on food and beverages, T-shirt from PUMA and a Kinect adventure live card absolutely free using your unique promo code : XbTXXZl2Sb •  Kinect Sensor at Rs 9,500/-and get 20% discount voucher from Starwood on food and beverages, T-shirt from PUMA and a Kinect adventure live card absolutely free using your unique promo code : lDg6o8SuYh We want you to own your Kinect before the official launch. The promotion closes by 10th November. To know more about Kinect click here. To book your Kinect PRE-ORDER now! Enter your details along with the above mentioned promo code to avail of the free gifts offer. We will have your Kinect delivered by 19th November 2010. Enjoy being the controller. Enjoy the Kinect. span.fullpost {display:none;}

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  • NetBeans Podcast 62

    - by TinuA
    Download mp3: 49 minutes – 39.5 MB Subscribe to the NetBeans Podcast on iTunes NetBeans Community News with Geertjan and Tinu What's NEW? Recap of a SUCCESSFUL NetBeans Community Day at JavaOne2012! Want to know what you missed? Download slides for: NetBeans Community Keynote NetBeans and JavaFX panel NetBeans and Java EE panel NetBeans Platform panel Visit the JavaOne Content Catalog for slides, and audio and video recordings of all NetBeans sessions at JavaOne 2012. (Type in keyword "NetBeans".) NetBeans Governance Board elections are done. Congratulations to Anton Epple and Hermien Pellissier, the new members of the 20th Board! How would you grade the NetBeans team on NetBeans IDE 7.2? Take the NetBeans 7.2 Satisfaction Survey. NetBeans IDE 7.3 Beta 2 is available for download. The first beta debuted at JavaOne with support for HTML5. Watch videos of HTML5 support in NetBeans and visit Geertjan's blog for a beginner's guide to HTML5 development. It's a busy Fall on the NetBeans Calendar with stops at Devoxx 2012, JavaOne Latin America, Jay Day Munich, Jay Days Sweden  JavaOne 2012 Reflections NetBeans had a fantastic showing at JavaOne 2012--from the full-day lineup of NetBeans Community Day to the numerous BOFs, Labs, and sessions at the main conference. But better to hear it in these short interviews with members of the community who attended JavaOne 2012. Veteran attendees and first-timers, panel participants and award winners, the interviewees share their experience of the conference, from highlights and insights, to new discoveries and inspiration. Listen in to why attending JavaOne is a tech pilgrimage every Java developer ought to make.   07:50   Anton Epple - Eppleton Consulting (Germany); Recipient of 2012 NetBeans Community Recognition Award 17:10   Henry Arousell and Thomas Boqvist - Bjorn Lunden Information (Sweden) 24:45   Glenn Holmer - Weyco Group, Inc. (USA); Recipient of 2012 NetBeans Community Recognition Award 33:09   Timon Veenstra - Agrosense (The Netherlands); 2012 Duke's Choice Award winner (Agrosense in the Nov/Dec '12 issue of Java Magazine.) 40:19   Rob Terplowski, - Linden, Inc. (USA) More thoughts about NetBeans Day and JavaOne can also be found in two recent NetBeans Zone articles: "Reflections on JavaOne 2012 by the NetBeans Community: Part 1 and Part 2". *Have ideas for NetBeans Podcast topics? Send them to nbpodcast at netbeans dot org. *Subscribe to the official NetBeans page on Facebook! Check us out as well on Twitter, YouTube, and Google+.

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  • Using Stub Objects

    - by user9154181
    Having told the long and winding tale of where stub objects came from and how we use them to build Solaris, I'd like to focus now on the the nuts and bolts of building and using them. The following new features were added to the Solaris link-editor (ld) to support the production and use of stub objects: -z stub This new command line option informs ld that it is to build a stub object rather than a normal object. In this mode, it accepts the same command line arguments as usual, but will quietly ignore any objects and sharable object dependencies. STUB_OBJECT Mapfile Directive In order to build a stub version of an object, its mapfile must specify the STUB_OBJECT directive. When producing a non-stub object, the presence of STUB_OBJECT causes the link-editor to perform extra validation to ensure that the stub and non-stub objects will be compatible. ASSERT Mapfile Directive All data symbols exported from the object must have an ASSERT symbol directive in the mapfile that declares them as data and supplies the size, binding, bss attributes, and symbol aliasing details. When building the stub objects, the information in these ASSERT directives is used to create the data symbols. When building the real object, these ASSERT directives will ensure that the real object matches the linking interface presented by the stub. Although ASSERT was added to the link-editor in order to support stub objects, they are a general purpose feature that can be used independently of stub objects. For instance you might choose to use an ASSERT directive if you have a symbol that must have a specific address in order for the object to operate properly and you want to automatically ensure that this will always be the case. The material presented here is derived from a document I originally wrote during the development effort, which had the dual goals of providing supplemental materials for the stub object PSARC case, and as a set of edits that were eventually applied to the Oracle Solaris Linker and Libraries Manual (LLM). The Solaris 11 LLM contains this information in a more polished form. Stub Objects A stub object is a shared object, built entirely from mapfiles, that supplies the same linking interface as the real object, while containing no code or data. Stub objects cannot be used at runtime. However, an application can be built against a stub object, where the stub object provides the real object name to be used at runtime, and then use the real object at runtime. When building a stub object, the link-editor ignores any object or library files specified on the command line, and these files need not exist in order to build a stub. Since the compilation step can be omitted, and because the link-editor has relatively little work to do, stub objects can be built very quickly. Stub objects can be used to solve a variety of build problems: Speed Modern machines, using a version of make with the ability to parallelize operations, are capable of compiling and linking many objects simultaneously, and doing so offers significant speedups. However, it is typical that a given object will depend on other objects, and that there will be a core set of objects that nearly everything else depends on. It is necessary to impose an ordering that builds each object before any other object that requires it. This ordering creates bottlenecks that reduce the amount of parallelization that is possible and limits the overall speed at which the code can be built. Complexity/Correctness In a large body of code, there can be a large number of dependencies between the various objects. The makefiles or other build descriptions for these objects can become very complex and difficult to understand or maintain. The dependencies can change as the system evolves. This can cause a given set of makefiles to become slightly incorrect over time, leading to race conditions and mysterious rare build failures. Dependency Cycles It might be desirable to organize code as cooperating shared objects, each of which draw on the resources provided by the other. Such cycles cannot be supported in an environment where objects must be built before the objects that use them, even though the runtime linker is fully capable of loading and using such objects if they could be built. Stub shared objects offer an alternative method for building code that sidesteps the above issues. Stub objects can be quickly built for all the shared objects produced by the build. Then, all the real shared objects and executables can be built in parallel, in any order, using the stub objects to stand in for the real objects at link-time. Afterwards, the executables and real shared objects are kept, and the stub shared objects are discarded. Stub objects are built from a mapfile, which must satisfy the following requirements. The mapfile must specify the STUB_OBJECT directive. This directive informs the link-editor that the object can be built as a stub object, and as such causes the link-editor to perform validation and sanity checking intended to guarantee that an object and its stub will always provide identical linking interfaces. All function and data symbols that make up the external interface to the object must be explicitly listed in the mapfile. The mapfile must use symbol scope reduction ('*'), to remove any symbols not explicitly listed from the external interface. All global data exported from the object must have an ASSERT symbol attribute in the mapfile to specify the symbol type, size, and bss attributes. In the case where there are multiple symbols that reference the same data, the ASSERT for one of these symbols must specify the TYPE and SIZE attributes, while the others must use the ALIAS attribute to reference this primary symbol. Given such a mapfile, the stub and real versions of the shared object can be built using the same command line for each, adding the '-z stub' option to the link for the stub object, and omiting the option from the link for the real object. To demonstrate these ideas, the following code implements a shared object named idx5, which exports data from a 5 element array of integers, with each element initialized to contain its zero-based array index. This data is available as a global array, via an alternative alias data symbol with weak binding, and via a functional interface. % cat idx5.c int _idx5[5] = { 0, 1, 2, 3, 4 }; #pragma weak idx5 = _idx5 int idx5_func(int index) { if ((index 4)) return (-1); return (_idx5[index]); } A mapfile is required to describe the interface provided by this shared object. % cat mapfile $mapfile_version 2 STUB_OBJECT; SYMBOL_SCOPE { _idx5 { ASSERT { TYPE=data; SIZE=4[5] }; }; idx5 { ASSERT { BINDING=weak; ALIAS=_idx5 }; }; idx5_func; local: *; }; The following main program is used to print all the index values available from the idx5 shared object. % cat main.c #include <stdio.h> extern int _idx5[5], idx5[5], idx5_func(int); int main(int argc, char **argv) { int i; for (i = 0; i The following commands create a stub version of this shared object in a subdirectory named stublib. elfdump is used to verify that the resulting object is a stub. The command used to build the stub differs from that of the real object only in the addition of the -z stub option, and the use of a different output file name. This demonstrates the ease with which stub generation can be added to an existing makefile. % cc -Kpic -G -M mapfile -h libidx5.so.1 idx5.c -o stublib/libidx5.so.1 -zstub % ln -s libidx5.so.1 stublib/libidx5.so % elfdump -d stublib/libidx5.so | grep STUB [11] FLAGS_1 0x4000000 [ STUB ] The main program can now be built, using the stub object to stand in for the real shared object, and setting a runpath that will find the real object at runtime. However, as we have not yet built the real object, this program cannot yet be run. Attempts to cause the system to load the stub object are rejected, as the runtime linker knows that stub objects lack the actual code and data found in the real object, and cannot execute. % cc main.c -L stublib -R '$ORIGIN/lib' -lidx5 -lc % ./a.out ld.so.1: a.out: fatal: libidx5.so.1: open failed: No such file or directory Killed % LD_PRELOAD=stublib/libidx5.so.1 ./a.out ld.so.1: a.out: fatal: stublib/libidx5.so.1: stub shared object cannot be used at runtime Killed We build the real object using the same command as we used to build the stub, omitting the -z stub option, and writing the results to a different file. % cc -Kpic -G -M mapfile -h libidx5.so.1 idx5.c -o lib/libidx5.so.1 Once the real object has been built in the lib subdirectory, the program can be run. % ./a.out [0] 0 0 0 [1] 1 1 1 [2] 2 2 2 [3] 3 3 3 [4] 4 4 4 Mapfile Changes The version 2 mapfile syntax was extended in a number of places to accommodate stub objects. Conditional Input The version 2 mapfile syntax has the ability conditionalize mapfile input using the $if control directive. As you might imagine, these directives are used frequently with ASSERT directives for data, because a given data symbol will frequently have a different size in 32 or 64-bit code, or on differing hardware such as x86 versus sparc. The link-editor maintains an internal table of names that can be used in the logical expressions evaluated by $if and $elif. At startup, this table is initialized with items that describe the class of object (_ELF32 or _ELF64) and the type of the target machine (_sparc or _x86). We found that there were a small number of cases in the Solaris code base in which we needed to know what kind of object we were producing, so we added the following new predefined items in order to address that need: NameMeaning ...... _ET_DYNshared object _ET_EXECexecutable object _ET_RELrelocatable object ...... STUB_OBJECT Directive The new STUB_OBJECT directive informs the link-editor that the object described by the mapfile can be built as a stub object. STUB_OBJECT; A stub shared object is built entirely from the information in the mapfiles supplied on the command line. When the -z stub option is specified to build a stub object, the presence of the STUB_OBJECT directive in a mapfile is required, and the link-editor uses the information in symbol ASSERT attributes to create global symbols that match those of the real object. When the real object is built, the presence of STUB_OBJECT causes the link-editor to verify that the mapfiles accurately describe the real object interface, and that a stub object built from them will provide the same linking interface as the real object it represents. All function and data symbols that make up the external interface to the object must be explicitly listed in the mapfile. The mapfile must use symbol scope reduction ('*'), to remove any symbols not explicitly listed from the external interface. All global data in the object is required to have an ASSERT attribute that specifies the symbol type and size. If the ASSERT BIND attribute is not present, the link-editor provides a default assertion that the symbol must be GLOBAL. If the ASSERT SH_ATTR attribute is not present, or does not specify that the section is one of BITS or NOBITS, the link-editor provides a default assertion that the associated section is BITS. All data symbols that describe the same address and size are required to have ASSERT ALIAS attributes specified in the mapfile. If aliased symbols are discovered that do not have an ASSERT ALIAS specified, the link fails and no object is produced. These rules ensure that the mapfiles contain a description of the real shared object's linking interface that is sufficient to produce a stub object with a completely compatible linking interface. SYMBOL_SCOPE/SYMBOL_VERSION ASSERT Attribute The SYMBOL_SCOPE and SYMBOL_VERSION mapfile directives were extended with a symbol attribute named ASSERT. The syntax for the ASSERT attribute is as follows: ASSERT { ALIAS = symbol_name; BINDING = symbol_binding; TYPE = symbol_type; SH_ATTR = section_attributes; SIZE = size_value; SIZE = size_value[count]; }; The ASSERT attribute is used to specify the expected characteristics of the symbol. The link-editor compares the symbol characteristics that result from the link to those given by ASSERT attributes. If the real and asserted attributes do not agree, a fatal error is issued and the output object is not created. In normal use, the link editor evaluates the ASSERT attribute when present, but does not require them, or provide default values for them. The presence of the STUB_OBJECT directive in a mapfile alters the interpretation of ASSERT to require them under some circumstances, and to supply default assertions if explicit ones are not present. See the definition of the STUB_OBJECT Directive for the details. When the -z stub command line option is specified to build a stub object, the information provided by ASSERT attributes is used to define the attributes of the global symbols provided by the object. ASSERT accepts the following: ALIAS Name of a previously defined symbol that this symbol is an alias for. An alias symbol has the same type, value, and size as the main symbol. The ALIAS attribute is mutually exclusive to the TYPE, SIZE, and SH_ATTR attributes, and cannot be used with them. When ALIAS is specified, the type, size, and section attributes are obtained from the alias symbol. BIND Specifies an ELF symbol binding, which can be any of the STB_ constants defined in <sys/elf.h>, with the STB_ prefix removed (e.g. GLOBAL, WEAK). TYPE Specifies an ELF symbol type, which can be any of the STT_ constants defined in <sys/elf.h>, with the STT_ prefix removed (e.g. OBJECT, COMMON, FUNC). In addition, for compatibility with other mapfile usage, FUNCTION and DATA can be specified, for STT_FUNC and STT_OBJECT, respectively. TYPE is mutually exclusive to ALIAS, and cannot be used in conjunction with it. SH_ATTR Specifies attributes of the section associated with the symbol. The section_attributes that can be specified are given in the following table: Section AttributeMeaning BITSSection is not of type SHT_NOBITS NOBITSSection is of type SHT_NOBITS SH_ATTR is mutually exclusive to ALIAS, and cannot be used in conjunction with it. SIZE Specifies the expected symbol size. SIZE is mutually exclusive to ALIAS, and cannot be used in conjunction with it. The syntax for the size_value argument is as described in the discussion of the SIZE attribute below. SIZE The SIZE symbol attribute existed before support for stub objects was introduced. It is used to set the size attribute of a given symbol. This attribute results in the creation of a symbol definition. Prior to the introduction of the ASSERT SIZE attribute, the value of a SIZE attribute was always numeric. While attempting to apply ASSERT SIZE to the objects in the Solaris ON consolidation, I found that many data symbols have a size based on the natural machine wordsize for the class of object being produced. Variables declared as long, or as a pointer, will be 4 bytes in size in a 32-bit object, and 8 bytes in a 64-bit object. Initially, I employed the conditional $if directive to handle these cases as follows: $if _ELF32 foo { ASSERT { TYPE=data; SIZE=4 } }; bar { ASSERT { TYPE=data; SIZE=20 } }; $elif _ELF64 foo { ASSERT { TYPE=data; SIZE=8 } }; bar { ASSERT { TYPE=data; SIZE=40 } }; $else $error UNKNOWN ELFCLASS $endif I found that the situation occurs frequently enough that this is cumbersome. To simplify this case, I introduced the idea of the addrsize symbolic name, and of a repeat count, which together make it simple to specify machine word scalar or array symbols. Both the SIZE, and ASSERT SIZE attributes support this syntax: The size_value argument can be a numeric value, or it can be the symbolic name addrsize. addrsize represents the size of a machine word capable of holding a memory address. The link-editor substitutes the value 4 for addrsize when building 32-bit objects, and the value 8 when building 64-bit objects. addrsize is useful for representing the size of pointer variables and C variables of type long, as it automatically adjusts for 32 and 64-bit objects without requiring the use of conditional input. The size_value argument can be optionally suffixed with a count value, enclosed in square brackets. If count is present, size_value and count are multiplied together to obtain the final size value. Using this feature, the example above can be written more naturally as: foo { ASSERT { TYPE=data; SIZE=addrsize } }; bar { ASSERT { TYPE=data; SIZE=addrsize[5] } }; Exported Global Data Is Still A Bad Idea As you can see, the additional plumbing added to the Solaris link-editor to support stub objects is minimal. Furthermore, about 90% of that plumbing is dedicated to handling global data. We have long advised against global data exported from shared objects. There are many ways in which global data does not fit well with dynamic linking. Stub objects simply provide one more reason to avoid this practice. It is always better to export all data via a functional interface. You should always hide your data, and make it available to your users via a function that they can call to acquire the address of the data item. However, If you do have to support global data for a stub, perhaps because you are working with an already existing object, it is still easilily done, as shown above. Oracle does not like us to discuss hypothetical new features that don't exist in shipping product, so I'll end this section with a speculation. It might be possible to do more in this area to ease the difficulty of dealing with objects that have global data that the users of the library don't need. Perhaps someday... Conclusions It is easy to create stub objects for most objects. If your library only exports function symbols, all you have to do to build a faithful stub object is to add STUB_OBJECT; and then to use the same link command you're currently using, with the addition of the -z stub option. Happy Stubbing!

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  • What Would a CyberWar Do To Your Business?

    - by Brian Dayton
    In mid-February the Bipartisan Policy Center in the United States hosted Cyber ShockWave, a simulation of how the country might respond to a catastrophic cyber event. An attack takes place, they can't isolate where it came from or who did it, simulated press reports and market impacts...and the participants in the exercise have to brief the President and advise him/her on what to do. Last week, Former Department of Homeland Security Secretary Michael Chertoff who participated in the exercise summarized his findings in Federal Computer Weekly. The article, given FCW's readership and the topic is obviously focused on the public sector and US Federal policies. However, it touches on some broader issues that impact the private sector as well--which are applicable to any government and country/region-- such as: ·         How would the US (or any) government collaborate to identify and defeat such an attack? Chertoff calls this out as a current gap. How do the public and private sector collaborate today? How would the massive and disparate collection of agencies and companies act together in a crunch? ·         What would the impact on industries and global economies be? Chertoff, and a companion article in Government Computer News, only touch briefly on the subject--focusing on the impact on capital markets. "There's no question this has a disastrous impact on the economy," said Stephen Friedman, former director of the National Economic Council under President George W. Bush who played the role of treasury secretary. "You have financial markets shut down at this point, ordinary transactions are dramatically depleted, there's no question that this has a major impact on consumer confidence." That Got Me Thinking ·         How would it impact Oracle's customers? I know they have business continuity plans--is this one of their scenarios? What if it's not? How would it impact manufacturing lines, ATM networks, customer call centers... ·         How would it impact me and the companies I rely on? The supermarket down the street, my Internet Service Provider, the service station where I bought gas last night.   I sure don't have any answers, and neither do Chertoff or the participants in the exercise. "I have to tell you that ... we are operating in a bit of unchartered territory." said Jamie Gorelick, a former deputy attorney general who played the role of attorney general in the exercise.    But it is a good thing that governments and businesses are considering this scenario and doing what they can to prevent it from happening.

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  • Does Test Driven Development (TDD) improve Quality and Correctness? (Part 1)

    - by David V. Corbin
    Since the dawn of the computer age, various methodologies have been introduced to improve quality and reduce cost. In this posting, I will by sharing my experiences with Test Driven Development; both its benefits and limitations. To start this topic, we need to agree on what TDD is. The first is to define each of the three words as used in this context. Test - An item or action which measures something in some quantifiable form. Driven - The primary motivation or focus of a series of activities (process) Development - All phases of a software project/product from concept through delivery. The above are very simple definitions that result in the following: "TDD is a process where the primary focus is on measuring and quantifying all aspects of the creation of a (software) product." There are many places where TDD is used outside of software development, even though it is not known by this name. Consider the (conventional) education process that most of us grew up on. The focus was to get the best grades as measured by different tests. Many of these tests measured rote memorization and not understanding of the subject matter. The result of this that many people graduated with high scores but without "quality and correctness" in their ability to utilize the subject matter (of course, the flip side is true where certain people DID understand the material but were not very good at taking this type of test). Returning to software development, let us look at some common scenarios. While these items are generally applicable regardless of platform, language and tools; the remainder of this post will utilize Microsoft Visual Studio and Team Foundation Server (TFS) for examples. It should be realized that everyone does at least some aspect of TDD. At the most rudimentary level, getting a program to compile involves a "pass/fail" measurement (is the syntax valid) that drives their ability to proceed further (run the program). Other developers may create "Unit Tests" in the belief that having a test for every method/property of a class and good code coverage is the goal of TDD. These items may be helpful and even important, but really only address a small aspect of the overall effort. To see TDD in a bigger view, lets identify the various activities that are part of the Software Development LifeCycle. These are going to be presented in a Waterfall style for simplicity, but each item also occurs within Iterative methodologies such as Agile/Scrum. the key ones here are: Requirements Gathering Architecture Design Implementation Quality Assurance Can each of these items be subjected to a process which establishes metrics (quantified metrics) that reflect both the quality and correctness of each item? It should be clear that conventional Unit Tests do not apply to all of these items; at best they can verify that a local aspect (e.g. a Class/Method) of implementation matches the (test writers perspective of) the appropriate design document. So what can we do? For each of area, the goal is to create tests that are quantifiable and durable. The ability to quantify the measurements (beyond a simple pass/fail) is critical to tracking progress(eventually measuring the level of success that has been achieved) and for providing clear information on what items need to be addressed (along with the appropriate time to address them - in varying levels of detail) . Durability is important so that the test can be reapplied (ideally in an automated fashion) over the entire cycle. Returning for a moment back to our "education example", one must also be careful of how the tests are organized and how the measurements are taken. If a test is in a multiple choice format, there is a significant statistical probability that a correct answer might be the result of a random guess. Also, in many situations, having the student simply provide a final answer can obscure many important elements. For example, on a math test, having the student simply provide a numeric answer (rather than showing the methodology) may result in a complete mismatch between the process and the result. It is hard to determine which is worse: The student who makes a simple arithmetric error at one step of a long process (resulting in a wrong answer) or The student who (without providing the "workflow") uses a completely invalid approach, yet still comes up with the right number. The "Wrong Process"/"Right Answer" is probably the single biggest problem in software development. Even very simple items can suffer from this. As an example consider the following code for a "straight line" calculation....Is it correct? (for Integral Points)         int Solve(int m, int b, int x) { return m * x + b; }   Most people would respond "Yes". But let's take the question one step further... Is it correct for all possible values of m,b,x??? (no fair if you cheated by being focused on the bolded text!)  Without additional information regarding constrains on "the possible values of m,b,x" the answer must be NO, there is the risk of overflow/wraparound that will produce an incorrect result! To properly answer this question (i.e. Test the Code), one MUST be able to backtrack from the implementation through the design, and architecture all the way back to the requirements. And the requirement itself must be tested against the stakeholder(s). It is only when the bounding conditions are defined that it is possible to determine if the code is "Correct" and has "Quality". Yet, how many of us (myself included) have written such code without even thinking about it. In many canses we (think we) "know" what the bounds are, and that the code will be correct. As we all know, requirements change, "code reuse" causes implementations to be applied to different scenarios, etc. This leads directly to the types of system failures that plague so many projects. This approach to TDD is much more holistic than ones which start by focusing on the details. The fundamental concepts still apply: Each item should be tested. The test should be defined/implemented before (or concurrent with) the definition/implementation of the actual item. We also add concepts that expand the scope and alter the style by recognizing: There are many things beside "lines of code" that benefit from testing (measuring/evaluating in a formal way) Correctness and Quality can not be solely measured by "correct results" In the future parts, we will examine in greater detail some of the techniques that can be applied to each of these areas....

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  • Frustrated where I am, but not sure where to go with my career [closed]

    - by Tom Pickles
    I work (3 years now) as a lead developer for a team developing internal tools and websites for a customer account within large outsourcing company. I'm a self taught programmer and my previous incarnation was a 3rd line support guy, so I have a solid infrastructure knowledge. We use VB.Net/MSSQL/SSIS/SSRS ASP.NET (nTier) in house and I have about 8 years coding experience. Without going into too much detail, my boss is very ambitious and uses our team as his footing to get up the ladder. I've been in the team from the start and the only new dev's we have brought in have been people with a bit of VBA/VBScript experience, much to my chagrin, to bolster his empire. It's been a lot of hard work to bring them up to a standard, but there's still a lot for them to learn. This makes my life stressful as I always get the high profile/complex project work to do as other's simply cannot do it, or it'd take them twice/three times longer to do it. My boss is always seeking stuff for us to build for people who haven't asked for it, which usually get's thrown to me as I have the most experience and can pick new API's (etc) up quicker. He doesn't give us proper requirements, we don't get time to design properly before we code, he wants us to throw something (quick and dirty as he calls it) together so we can get it out ASAP. I take pride in my work so I like to do it properly, make my code clean, maintainable etc, and I train the other guys in the team to do the same. But, we always fall on our faces. The customer we drop the apps on say it doesn't do what they need (due to few requirements), or my boss doesn't like it/changes the spec, so we have to rework it, it get's drawn out, and it makes us and me look and feel like fools. We then get accused by boss of not being reactive enough to change. I've had enough. In order to get my skills and knowledge gap's filled, I've been reading Code Complete 2nd Ed (McConnell) and the Head First Design Patterns books. I'm forcing myself to move into C# from VB at home to broaden my horizons. I'm not sure where to go from here. I don't want to code all my life as I'd like to move into a higher level design/architects role at some point in time (I'm 35). Where do I/can I go from here?

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  • Before the Summit of 2012

    - by Ajarn Mark Caldwell
    Today, Monday, was the first day of the PASS Summit Preconference training events, but instead I spent the day at the free SQL in the City event put on by Red Gate. For me this was not a financial decision (pre-con sessions cost extra above the general Summit registration) but rather a matter of interest.  I had already included money for pre-cons in this year’s training budget, but none of them really stood out to me, so even if the Red-Gate event were not going on at the same time, I probably would not have gone to any pre-cons this year.  However, the topics being presented at the SQL in the City event were of great interest to me.  There promised to be good information on Continuous Integration and automated deployment of database changes, which lately has been a real hot topic at my work.  And indeed, Red-Gate announced the release of a new tool (still in Early Access Program…a.k.a. Beta) which is called the Deployment Manager.  Since we are in the middle of a TFS implementation project, it will be interesting to see how this plays out and compares to what we put together with the automated builds in TFS.  But, as I understand it, the primary focus of Deployment Manager is not to be the Build process (Red Gate uses JetBrains’ Team City for that in their shop) but rather to aid in the deployment of those build packages, as well as providing easy rollback and a good visualization of which versions of software are in which environments.  It looks promising and I’ve already downloaded the installer package to play with it later. Overall, I was quite impressed with the SQL in the City event.  Having heard many current and past members of the PASS Board of Directors describe the challenges of putting on a large conference, and the growing pains that the PASS Summit has gone through, I am even more impressed that the Red Gate event ran as smoothly as it did.  And it is quite impressive the amount of money that Red Gate must have spent given that this was a no-charge event to attend, they had a very nice hot lunch, and the after-event drinks celebration.  Well done, folks! Of course it was great to hear from a variety of speakers.  Today I listened to some folks from Red Gate like Grant Fritchey (blog | @GFritchey) and David Atkinson (Product Manager for SQL Source Control and now the Deployment Manager tool set); and also Brent Ozar (blog | @BrentO) and Buck Woody (blog | @BuckWoody).  By the way, if you have never seen either Brent or Buck speak, you really should.  Different styles, but both are very entertaining and educational at the same time.  I love Buck’s sense of humor (here’s a tip…don’t be late to Buck’s session or you’ll become part of the presentation) and I praise Brent’s slides.  Brent’s style very much reminds me of that espoused by Garr Reynolds on his Presentation Zen blog (and book) and I am impressed that he can make a technical presentation so engaging. It was a great day, a great way to kick off the week, and I am excited to get into the full Summit!

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  • Calling Web Services using ADF 11g

    - by James Taylor
    One of the benefits of ADF is that fact that it can use multiple data sources. With SOA playing a big part in today’s IT landscape, applications need to be able to utilise this SOA framework to leverage functionality from multiple systems to provide a composite application. ADF provides functionality to expose web services via the ADF Business Component so if you know how to use Business Components for a database. Configuring ADF for web services is much the same. In this example I use an OSB web service that gets a customer. Create a new Fusion Web Application (ADF) Application and click OK    Provide an Application Name, GetCustomerADF and click Next    From the Project Technologies move Web Services into the Selected box. Accept the defaults and click Finish. Right-click the Model project and select New In the Gallery select Web Services –> Web Service Data Control then click OK. Provide a name GetCustomerDC and give the URL endpoint for the Web Service, then click Next Select the web service operation you want to use for the ADF application. In my example my web service only has one operation. Click Finish Save your work, File –> Save The data control has now been created, the next steps create the UI components. In your application created in step 1 find the ViewController project, right-click and choose New In the Gallery select JSF –> JSF Page Provide a name for the jsp page, GetCustomer, Also ensure that the ‘Create as XML Document (*.jsp) check box is checked. I have selected the page template, Oracle Three Column Layout but you can create a layout of your choice. I only want 2 columns so I delete the last column but right-clicking the right had panel and selecting Delete Drag the fields you require from the web service data control to the left pannel. In my example I only require the Customer ID. When you drag to the panel select Texts –>ADF Input Text w/Label In this example I want to search on a customer based on the ID. So Once I select the ID I want to execute the request. To do this I need a button. Drag the operation object under the fields created in step 15. Select Methods –> ADF Button. You now need to provide the mappings, Choose the ‘Show EI Expression Builder’ Navigate to the bindings, ADFBindings –> bindings –> parametersIterator –> currentRow Click OK Drag and drop the return information I just want the results shown in a form. I want to show all fields Now it is time to test, Right-click the jspx page created in steps 11 – 21 and select Run A browser should start, enter valid values and test  

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  • What's the difference between View Criteria and Where clause?

    - by frank.nimphius
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} A View Criteria is a filter that you apply programmatically or by definition to a View Object instance. It augments the WHERE clause in a View Object query. Named View Criteria are defined in the Query panel of the View Object and are used ·         In combination with the af:query component to build search forms. To do this, you drag and drop the View Criteria from the Named View Criteria node of the View Object in the Data Controls Panel. In the context menu, you then select the Query component - optionally with a result table ·         To restrict a View Object instance in the Application Module model. For this, select a View object instance in the right hand list of the ADF Business Component Data Model panel. Use the Edit button to add a View Criteria to the View Object instance. This ensures that the View Object instance also runs with a query filter applied. View Criteria use bind variables for query conditions that you want to pass in dynamically at runtime. Beside of the ability to apply View Criteria declaratively, you can apply them programmatically in Java. A WHERE clause, if added to a View Object query by design restricts all instances of this View Object, which usually is not what developers want. Because of the benefits - and the configuration options not explained above but in the product documentation referenced below - the recommendation is to use View Criteria. The product documentation explains View Criteria in chapter 5 of the Developer Guide: http://download.oracle.com/docs/cd/E15523_01/web.1111/b31974/bcquerying.htm#BCGIFHHF

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  • Java Spotlight Episode 85: Migrating from Spring to JavaEE 6

    - by Roger Brinkley
    Interview with Bert Ertman and Paul Bakker on migrating from Spring to JavaEE 6. Joining us this week on the Java All Star Developer Panel is Arun Gupta, Java EE Guy. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News Transactional Interceptors in Java EE 7 Larry Ellison and Mark Hurd on Oracle Cloud Duke’s Choice Award submissions open until June 15 Registration for the 2012 JVM Lanugage Summit now open Events June 11-14, Cloud Computing Expo, New York City June 12, Boulder JUG June 13, Denver JUG June 13, Eclipse Juno DemoCamp, Redwoood Shore June 13, JUG Münster June 14, Java Klassentreffen, Vienna, Austria June 18-20, QCon, New York City June 20, 1871, Chicago June 26-28, Jazoon, Zurich, Switzerland July 5, Java Forum, Stuttgart, Germany July 30-August 1, JVM Language Summit, Santa Clara Feature InterviewBert Ertman is a Fellow at Luminis in the Netherlands. Next to his customer assignments he is responsible for stimulating innovation, knowledge sharing, coaching, technology choices and presales activities. Besides his day job he is a Java User Group leader for NLJUG, the Dutch Java User Group. A frequent speaker on Enterprise Java and Software Architecture related topics at international conferences (e.g. Devoxx, JavaOne, etc) as well as an author and member of the editorial advisory board for Dutch software development magazine: Java Magazine. In 2008, Bert was honored by being awarded the coveted title of Java Champion by an international panel of Java leaders and luminaries. Paul Bakker is senior software engineer at Luminis Technologies where he works on the Amdatu platform, an open source, service-oriented application platform for web applications. He has a background as trainer where he teached various Java related subjects. Paul is also a regular speaker on conferences and author for the Dutch Java Magazine.TutorialsPart 1: http://howtojboss.com/2012/04/17/article-series-migrating-spring-applications-to-java-ee-6-part-1/Part 2: http://howtojboss.com/2012/04/17/article-series-migrating-spring-applications-to-java-ee-6-part-2/Part 3: http://howtojboss.com/2012/05/10/article-series-migrating-from-spring-to-java-ee-6-part-3/   Mail Bag What’s Cool Sang Shin in EE team @larryellison JavaOne content selection is almost complete-Notifications coming soon

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  • Le 25 mars 2010 journée Lotusphere à Bois-Colombes, venez explorer avec des spécialistes les archite

    Le 25 mars 2010 journée Lotusphere à Bois-Colombes Réservez votre journée du 25 mars pour le prochain Lotusphere à Bois-Colombes. Profitez de ce grand rendez-vous annuel pour découvrir les annonces dévoilées lors de Lotusphere Orlando et explorez avec nos spécialistes les architectures de nos solutions technologiques. Lors de cette journée, partagez les témoignages de nos clients, rencontrez nos partenaires, participez à des ateliers et faites un point complet avec nos experts sur: - Les nouvelles architectures techniques, - les possibilités offertes par XPages, - les possibilités web 2.0 des solutions Lotus, - la mise en oeuvre des Rich Internet Application (RIA) dans l'enviro...

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  • Copying & Pasting Rows Between Grids in SQL Developer

    - by thatjeffsmith
    Apologies for slacking on the blogging front here lately. Still mentally hung over from Open World, and lots of things going on behind the scenes here in Oracle-land. Whilst (love that word) blogging is part of my job, it’s not the ONLY part of my job So a super-quick and dirty ‘trick’ this morning. Copying Query Result Record as New Row in Table Copy and paste is something everyone ‘gets.’ I don’t know we have to thank for that, whether it’s Microsoft or Xerox, but it’s been ingrained in our way of dealing with all things computers. Almost to the detriment of some of our users – they’ll use Copy and Paste when perhaps our Export feature is superior, but I digress. Where it does work just fine is when you want to create a new row in your table that matches a row you have retrieved from an executed query. Just click in the gutter or row number to get the entire row selected Once you have your data selected, do your thing, i.e. ctrl+C or Command/Apple+C or whatever. Now open your view or table editor, go to the data page, and ask for a new row. New record, no data Paste in the data from the clipboard. It’s smart enough to paste the separate values out to the separate columns. The clipboard saves the day, again. If your columns orders are different, just change the order in the grids. If you have extra information, don’t copy the entire row. I know, I know – Jeff this is too simple, why are you wasting our time here? It seems intuitive, but how many of you actually tried this before reading it just now? I seem to get more positive feedback from the very basic user interface 101 tips than the esoteric click-click-click-ctrl-shift-click tricks I prefer to post. Lots of interesting stuff on tap, so stay tuned!

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  • Security Updates Available for SQL Server 2008, 2008 R2, 2012, 2014

    - by AaronBertrand
    If you are running 2008 SP3, 2008 R2 SP2, 2012 SP1 (SP2 is not affected, RTM is no longer supported), or 2014, you'll want to check out Security Bulletin MS14-044 for details on a denial of service / privilege escalation issue that has been patched: http://technet.microsoft.com/en-us/library/security/MS14-044 For SQL Server 2012 and SQL Server 2014, I've blogged about recent builds and recommendations here: http://blogs.sqlsentry.com/team-posts/latest-builds-sql-server-2012/ http://blogs.sqlsentry.com/team-posts/latest-builds-sql-server-2014...(read more)

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  • Keeping up with New Releases

    - by Jeremy Smyth
    You can keep up with the latest developments in MySQL software in a number of ways, including various blogs and other channels. However, for the most correct (if somewhat dry and factual) information, you can go directly to the source.  Major Releases  For every major release, the MySQL docs team creates and maintains a "nutshell" page containing the significant changes in that release. For the current GA release (whatever that is) you'll find it at this location: https://dev.mysql.com/doc/mysql/en/mysql-nutshell.html  At the moment, this redirects to the summary notes for MySQL 5.6. The notes for MySQL 5.7 are also available at that website, at the URL http://dev.mysql.com/doc/refman/5.7/en/mysql-nutshell.html, and when eventually that version goes GA, it will become the currently linked notes from the URL shown above. Incremental Releases  For more detail on each incremental release, you can have a look at the release notes for each revision. For MySQL 5.6, the release notes are stored at the following location: http://dev.mysql.com/doc/relnotes/mysql/5.6/en/ At the time I write this, the topmost entry is a link for MySQL 5.6.15. Each linked page shows the changes in that particular version, so if you are currently running 5.6.11 and are interested in what bugs were fixed in versions since then, you can look at each subsequent release and see all changes in glorious detail. One really clever thing you can do with that site is do an advanced Google search to find exactly when a feature was released, and find out its release notes. By using the preceding link in a "site:" directive in Google, you can search only within those pages for an entry. For example, the following Google search shows pages within the release notes that reference the --slow-start-timeout option:     site:http://dev.mysql.com/doc/relnotes/mysql/ "--slow-start-timeout" By running that search, you can see that the option was added in MySQL 5.6.5 and also rolled into MySQL 5.5.20.   White Papers Also, with each major release you can usually find a white paper describing what's new in that release. In MySQL 5.6 there was a "What's new" whitepaper at this location: http://www.mysql.com/why-mysql/white-papers/whats-new-mysql-5-6/ You'll find other white papers at: http://www.mysql.com/why-mysql/white-papers/ Search the page for "5.6" to see any papers dealing specificallly with that version.

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  • how do you manage application performance reviews

    - by CoolBeans
    I have been trying to figure out ways to effectively do performance reviews before an install happens for all releases done by our team. Do you usually make this a part of code review process or do you handle it as a separate review task? FYI - we do not have a dedicated performance testing team. It is up to the developers to make sure the app performs well. The apps I am referring to are web applications.

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  • Ed Burns' Servlet 4/HTTP 2 Session at JavaOne 2014

    - by reza_rahman
    For the Java EE track at JavaOne 2014 we are highlighting some key sessions and speakers to better inform you of what you can expect, right up until the start of the conference. To this end we recently interviewed Ed Burns. Ed is a veteran of Sun and now Oracle. He has been and is instrumental in pushing the JSF ecosystem forward as specification lead. Besides his specification lead work Ed is well regarded as an author and speaker on his own right. In addition to carrying the JSF torch Ed will be co-leading the key Servlet 4 specification for Java EE 8, along with Servlet specification guru Shing Wai Chan. The primary goal of Servlet 4 is to enable the fundamentally important changes in HTTP 2 for the entire server-side Java ecosystem. We wanted to talk to Ed about his Servlet 4 session at JavaOne 2014 and HTTP 2 generally: The details for the Servlet 4 session can be found here. Ed has several other key sessions on the track that we hope to talk to him about separately in the near future: What’s Next for JSF?: In this key session, Ed will be sharing the next steps for the continued evolution of the JSF specification in Java EE 8. Where’s My UI? The 2014 JavaOne Web App UI Smackdown: The UI space for web applications, especially in the Java ecosystem continues to be as hotly contested as ever. This is especially true with the (re)introduction of JavaScript based rich client frameworks like AngularJS. This lively panel brings together experts representing the diverse schools of thought for web UIs. Ed will be representing JSF of course. Neal Ford will moderate the panel as an independent and hopefully reasonably neutral party. Adopt-a-JSR for Java EE 7 and Java EE 8: Adopt-a-JSR has been a reasonable success for Java EE 7. With Java EE 8 we are planning to strengthen it far more as away of getting grassroots level participation in the specification efforts. This session will introduce Adopt-a-JSR, share how it worked for Java EE 7 and what we plan to do with it in Java EE 8. Ed will be sharing his perspectives on Adopt-a-JSR for both Java EE 7 and Java EE 8. Besides Ed's sessions, we have a very strong program for the Java EE track and JavaOne overall - just explore the content catalog. If you can't make it, you can be assured that we will make key content available after the conference just as we have always done.

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  • Advice on Project Management Software?

    - by Zenph
    I was wondering, does anybody work as part of a team, or as a project manager who highly recommends a certain project management solution (self-hosted or otherwise) ? Ideally I want something where I can manage the entire project, and also manage the financial side of things too. Should also add a few other things: notifications for team members for individual projects version control integration (like codebase) real time collaboration like chat

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  • SQL Server Contains Equivalent

    - by Derek D.
    Many Oracle developers trying to find the SQL Server function compatible with their Contains clause will most likely accidently end up on this page. Therefore, this page will be devoted to them rather than the SQL Server’s Contains function which is used for full-text searching. The most similar function to Oracle’s contains is charindex. The usage [...]

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  • Ed Burns' Servlet 4/HTTP 2 Session at JavaOne

    - by Yolande Poirier
    By Guest Blogger Reza Rahman For the Java EE track at JavaOne 2014 we are highlighting some key sessions and speakers to better inform you of what you can expect, right up until the start of the conference. To this end we recently interviewed Ed Burns. Ed is a veteran of Sun and now Oracle. He has been and is instrumental in pushing the JSF ecosystem forward as specification lead. Besides his specification lead work Ed is well regarded as an author and speaker on his own right. In addition to carrying the JSF torch Ed will be co-leading the key Servlet 4 specification for Java EE 8, along with Servlet specification guru Shing Wai Chan. The primary goal of Servlet 4 is to enable the fundamentally important changes in HTTP 2 for the entire server-side Java ecosystem. We wanted to talk to Ed about his Servlet 4 session at JavaOne 2014 and HTTP 2 generally: The details for the Servlet 4 session can be found here. Ed has several other key sessions on the track that we hope to talk to him about separately in the near future: What’s Next for JSF?: In this key session, Ed will be sharing the next steps for the continued evolution of the JSF specification in Java EE 8. Where’s My UI? The 2014 JavaOne Web App UI Smackdown: The UI space for web applications, especially in the Java ecosystem continues to be as hotly contested as ever. This is especially true with the (re)introduction of JavaScript based rich client frameworks like AngularJS. This lively panel brings together experts representing the diverse schools of thought for web UIs. Ed will be representing JSF of course. Neal Ford will moderate the panel as an independent and hopefully reasonably neutral party. Adopt-a-JSR for Java EE 7 and Java EE 8: Adopt-a-JSR has been a reasonable success for Java EE 7. With Java EE 8 we are planning to strengthen it far more as away of getting grassroots level participation in the specification efforts. This session will introduce Adopt-a-JSR, share how it worked for Java EE 7 and what we plan to do with it in Java EE 8. Ed will be sharing his perspectives on Adopt-a-JSR for both Java EE 7 and Java EE 8. Besides Ed's sessions, we have a very strong program for the Java EE track and JavaOne overall - just explore the content catalog. If you can't make it, you can be assured that we will make key content available after the conference just as we have always done.

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  • Creating the Completely Customized World Just for YOU

    - by divya.malik
    OK so not a customized world, but do you know what goes into creating that customized web store front for you? How do you get those additional offers from vendors when you call in for service or when you are browsing a storefront. This is what is has been happening behind the scenes.  When a customer calls in a contact center for service, at the end of the conversation, they are offered a new product, or service. But what just transpired was that the CRM system that was in place had routed the call to the right agent, the agent got the pop up screen with the customer information, and the call request  was handled. Then came the decision point to cross-sell and up-sell, The agent got some recommended offers that were created based on analyzed data (this data had been put into a data warehouse, modeled, profiled and rules were implemented e.g.. People with profile X like product Y).  But with this system, what happens is that analytics can be applied to a very small subset. Now comes Real Time Decisioning (RTD), this helps companies make optimal decisions in the context of transactional systems. It enables companies to improve business processes with real time intelligence on every single transaction. RTD is like a service plug-in that you put at the back of your transactional systems and that you  ping to get a recommendation.  It listens to business process flows and data moving through the process, getting all that data, processes all that you can do with that data, and gives out out various offers. It takes a process centric view of analytics rather than just a data centric view. It continuously observes and learns from ever-changing customer behavior and applies those insights to providing real-time decisions and recommendations at any customer touch point. At Oracle we define Real Time Decisioning as “ The solution that addresses a business issue faced by all organizations : how to make accurate decisions, using the most up to date information, in real time…consistently and in large volumes”. Here is a video on recommendation engines that are benefiting from real time decisioning today and see how it is helping online vendors.

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  • Reasons Programmers Leave

    - by Kane
    I am interested in finding out why programmers leave their jobs and if the reasons for leaving have resurfaced in your now job? Is the reason for leaving simply down to remuneration, location, I hate my boss / coworker, lack of recognition or retirement / new career path. Update: I am responsible for a team of programmers and testers and I would like to better understand what could motivate my team to leave, and hopefully try to address such issues.

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  • Script For Detecting Availability of XMLHttp in Internet Explorer

    - by Duncan Mills
    Having the XMLHttpRequest API available is key to any ADF Faces Rich Client application. Unfortunately, it is possible for users to switch off this option in Internet Explorer as a Security setting. Without XMLHttpRequest available, your ADF Faces application will simply not work correctly, but rather than giving the user a bad user experience wouldn't it be nicer to tell them that they need to make some changes in order to use the application?  Thanks to Blake Sullivan in the ADF Faces team we now have a little script that can do just this. The script is available from https://samplecode.oracle.com here - The attached file browserCheck.js is what you'll need to add to your project.The best way to use this script is to make changes to whatever template you are using for the entry points to your application. If you're not currently using template then you'll have to make the same change in each of your JSPX pages. Save the browserCheck.js file into a /js/ directory under your HTML root within your UI project (e.g. ViewController)In the template or page, select the <af:document> object in the Structure window. From the right mouse (context) menu choose Facet and select the metaContainer facet.Switch to the source code view and locate the metaContainer facet. Then insert the following lines (I've included the facet tag for clarity but you'll already have that):      <f:facet name="metaContainer">        <af:resource type="javascript"                      source="/js/browserCheck.js"/>        <af:resource type="javascript">           xmlhttpNativeCheck(                     "help/howToConfigureYourBrowser.html");        </af:resource>      </f:facet>Note that the argument to the xmlhttpNativeCheck function is a page that you want to show to the user if they need to change their browser configuration. So build this page in the appropriate place as well. You can also just call the function without any arguments e.g. xmlhttpNativeCheck(); in which case it will pop up default instructions for the user to follow, but not redirect to any other page.

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  • Configurable Objects - Introduction

    - by Anthony Shorten
    One of the interesting facilities in the framework is Configurable Object functionality (it is also known as Task Optimization and also known as Cool Tools). The idea is that any implementation can create their own views of the base product objects and services and implement functionality against those new views. For example, in Oracle Utilities Customer Care and Billing, there is a Person object. That object is used to store and manage information about individuals as well as companies. In the base product you would use the Person Maintenance screen and fill in some of the screen when you wanted to register or maintain and individual as well and fill out other parts of the screen when you wanted to register or maintain a company. This can be somewhat confusing to some customers. Using Configurable Objects this can be simplified. A business object can be created that is a view of the any object. For example, you could create a Human business object which would cover the aspects of the Person object pertaining to an individual and a Company business object to cover the aspects unique to a company. Even the tag names (i.e. Field Names) in the object can be changed to be more what the implementation is familiar with. The object can also restructure the object. For example, a common identifier for an individual in the USA is the Social Security number, this value is a Person Identifier (as this varies in each country). In the new Human object you can remap the Person Identifier as a Social Security number. To define a Business Object you use a schema editor built into the browser user interface and use a mapping language to setup the business objects. An example of the language is shown below in an extract of the schema for the Human business object. As you can see there are mapping as well as formatting and other tags. This information can be built manually or using a wizard which generates the base structure for you to alter. This is all stored as meta data when saved. Once a Business object is built it can be used as basis for code, other business objects (we support inheritance), called by a screen (called a UI Map) or even as a Web Service. This is just a start with Configurable Objects as you can also create views of base services called Business Services, Service Scripts used for non-object or complex object processing (as well as other things), UI Maps used for screens and Data Areas to reuse definitions across multiple objects. Configurable Objects are powerful and I only really touched on them here. Over the next few months I hope to add lots more entries about them.

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