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• How to set up a mini call center?

  - by Ralph

  I'm trying to figure out how to set up a miniature call center for a small business. Like, for 1-4 people to take calls, but hopefully expandable to more. We want to accept nation-wide calls, and then I guess distribute the calls among the available agents. If no one is available, I guess it should either put them in a queue and play some annoying music for them, or forward to call to an agent who has least-recently taken a call who can then quickly answer and say "please hold" until they're done their call. We want to have one phone number that customers can call. I guess we then need some kind of ACD system which would take each call and forward it to an agent based on some algorithm? Then we would need to purchase a separate phone line for each agent, plus one just for the distributor? Or do we need several "extra" lines to maintain a queue (one for each customer waiting too)? This "ACD" thing, is it just a device that you would plug a phone line into (or several?), and maybe connect to a computer, aided by some software? Or is a subscription thing that I would need from my local telephone provider? Next, the business we're running, the callers will be repeat customers. It would be helpful to automatically pull up their profile based on the incoming number. The "software" our agents will be running will just be a website where they can log in (preferably from home) and then enter some information they would obtain through the call. So, the system would have to somehow interface with the website if possible. If not, we'll just have to ask each customer for an identifier (phone number, username, customer number, or something). Is this possible? I guess each computer would need a device that the call would pass through, and then if I can somehow hook into that, then I can write some software that will interface with the site. So, where do I start? What hardware do we need to buy? What subscriptions do we need? We were thinking this magicJack might help us in accepting long-distance calls for cheaper, but my understanding is that they provide you with some weird-looking number, is there a way we could "mask" it with our toll-free number? And then pass the incoming calls through the distributor system, which would then get passed to the call-accepting device which would both allow an agent to answer the call and have a software hook? (I realize this might be partially out of the scope of SU, but I wasn't sure where else to ask. It is about computer(-aided) hardware and software anyway.) P.S.: I don't need any of that "press 1 to talk to..." or "say xyz to..." junk. Just a straight-forward, connect-to-next-available-agent system.

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• BAD DC transfering FSMO Roles to ADC

  - by Suleman

  I have a DC (FQDN:server.icmcpk.local) and an ADC (FQDN:file-server.icmcpk.local). Recently my DC is facing a bad sector problem so I changed the Operation Masters to file-server for all five roles. but when ever i turn off the OLD DC the file-server also stops wroking with AD and GPMC further i m also unable to join any other computer to this domain. For Test purpose i also added a new ADC (FQDN:wds-server.icmcpk.local) but no succes with the old DC off i had to turn the old DC on and then joined it. I m attaching the Dcdiags for all three servers. Kindly help me so that i b able to reinstall new HDD and it can go online again. --------------------------------------- Server --------------------------------------- C:\Program Files\Support Tools>dcdiag Domain Controller Diagnosis Performing initial setup: Done gathering initial info. Doing initial required tests Testing server: Default-First-Site-Name\SERVER Starting test: Connectivity ......................... SERVER passed test Connectivity Doing primary tests Testing server: Default-First-Site-Name\SERVER Starting test: Replications [Replications Check,SERVER] A recent replication attempt failed: From FILE-SERVER to SERVER Naming Context: DC=ForestDnsZones,DC=icmcpk,DC=local The replication generated an error (1908): Could not find the domain controller for this domain. The failure occurred at 2012-05-04 14:07:13. The last success occurred at 2012-05-04 13:48:39. 1 failures have occurred since the last success. Kerberos Error. A KDC was not found to authenticate the call. Check that sufficient domain controllers are available. [Replications Check,SERVER] A recent replication attempt failed: From WDS-SERVER to SERVER Naming Context: DC=ForestDnsZones,DC=icmcpk,DC=local The replication generated an error (1908): Could not find the domain controller for this domain. The failure occurred at 2012-05-04 14:07:13. The last success occurred at 2012-05-04 13:48:39. 1 failures have occurred since the last success. Kerberos Error. A KDC was not found to authenticate the call. Check that sufficient domain controllers are available. [Replications Check,SERVER] A recent replication attempt failed: From FILE-SERVER to SERVER Naming Context: DC=DomainDnsZones,DC=icmcpk,DC=local The replication generated an error (1908): Could not find the domain controller for this domain. The failure occurred at 2012-05-04 14:07:13. The last success occurred at 2012-05-04 13:48:39. 1 failures have occurred since the last success. Kerberos Error. A KDC was not found to authenticate the call. Check that sufficient domain controllers are available. [Replications Check,SERVER] A recent replication attempt failed: From WDS-SERVER to SERVER Naming Context: DC=DomainDnsZones,DC=icmcpk,DC=local The replication generated an error (1908): Could not find the domain controller for this domain. The failure occurred at 2012-05-04 14:07:13. The last success occurred at 2012-05-04 13:48:39. 1 failures have occurred since the last success. Kerberos Error. A KDC was not found to authenticate the call. Check that sufficient domain controllers are available. [Replications Check,SERVER] A recent replication attempt failed: From FILE-SERVER to SERVER Naming Context: CN=Schema,CN=Configuration,DC=icmcpk,DC=local The replication generated an error (1908): Could not find the domain controller for this domain. The failure occurred at 2012-05-04 14:07:13. The last success occurred at 2012-05-04 13:48:39. 1 failures have occurred since the last success. Kerberos Error. A KDC was not found to authenticate the call. Check that sufficient domain controllers are available. [Replications Check,SERVER] A recent replication attempt failed: From WDS-SERVER to SERVER Naming Context: CN=Schema,CN=Configuration,DC=icmcpk,DC=local The replication generated an error (1908): Could not find the domain controller for this domain. The failure occurred at 2012-05-04 14:07:13. The last success occurred at 2012-05-04 13:48:39. 1 failures have occurred since the last success. Kerberos Error. A KDC was not found to authenticate the call. Check that sufficient domain controllers are available. [Replications Check,SERVER] A recent replication attempt failed: From WDS-SERVER to SERVER Naming Context: DC=icmcpk,DC=local The replication generated an error (1908): Could not find the domain controller for this domain. The failure occurred at 2012-05-04 14:07:13. The last success occurred at 2012-05-04 13:48:39. 1 failures have occurred since the last success. Kerberos Error. A KDC was not found to authenticate the call. Check that sufficient domain controllers are available. ......................... SERVER passed test Replications Starting test: NCSecDesc ......................... SERVER passed test NCSecDesc Starting test: NetLogons ......................... SERVER passed test NetLogons Starting test: Advertising ......................... SERVER passed test Advertising Starting test: KnowsOfRoleHolders ......................... SERVER passed test KnowsOfRoleHolders Starting test: RidManager ......................... SERVER passed test RidManager Starting test: MachineAccount ......................... SERVER passed test MachineAccount Starting test: Services ......................... SERVER passed test Services Starting test: ObjectsReplicated ......................... SERVER passed test ObjectsReplicated Starting test: frssysvol ......................... SERVER passed test frssysvol Starting test: frsevent There are warning or error events within the last 24 hours after the SYSVOL has been shared. Failing SYSVOL replication problems may cause Group Policy problems. ......................... SERVER failed test frsevent Starting test: kccevent ......................... SERVER passed test kccevent Starting test: systemlog An Error Event occured. EventID: 0x80001778 Time Generated: 05/04/2012 14:05:39 Event String: The previous system shutdown at 1:26:31 PM on An Error Event occured. EventID: 0x825A0011 Time Generated: 05/04/2012 14:07:45 (Event String could not be retrieved) An Error Event occured. EventID: 0x00000457 Time Generated: 05/04/2012 14:13:40 (Event String could not be retrieved) An Error Event occured. EventID: 0x00000457 Time Generated: 05/04/2012 14:14:25 (Event String could not be retrieved) An Error Event occured. EventID: 0x00000457 Time Generated: 05/04/2012 14:14:25 (Event String could not be retrieved) An Error Event occured. EventID: 0x00000457 Time Generated: 05/04/2012 14:14:38 (Event String could not be retrieved) An Error Event occured. EventID: 0xC1010020 Time Generated: 05/04/2012 14:16:14 Event String: Dependent Assembly Microsoft.VC80.MFCLOC could An Error Event occured. EventID: 0xC101003B Time Generated: 05/04/2012 14:16:14 Event String: Resolve Partial Assembly failed for An Error Event occured. EventID: 0xC101003B Time Generated: 05/04/2012 14:16:14 Event String: Generate Activation Context failed for An Error Event occured. EventID: 0xC1010020 Time Generated: 05/04/2012 14:16:14 Event String: Dependent Assembly Microsoft.VC80.MFCLOC could An Error Event occured. EventID: 0xC101003B Time Generated: 05/04/2012 14:16:14 Event String: Resolve Partial Assembly failed for An Error Event occured. EventID: 0xC101003B Time Generated: 05/04/2012 14:16:14 Event String: Generate Activation Context failed for An Error Event occured. EventID: 0x825A0011 Time Generated: 05/04/2012 14:22:57 (Event String could not be retrieved) An Error Event occured. EventID: 0xC1010020 Time Generated: 05/04/2012 14:22:59 Event String: Dependent Assembly Microsoft.VC80.MFCLOC could An Error Event occured. EventID: 0xC101003B Time Generated: 05/04/2012 14:22:59 Event String: Resolve Partial Assembly failed for An Error Event occured. EventID: 0xC101003B Time Generated: 05/04/2012 14:22:59 Event String: Generate Activation Context failed for An Error Event occured. EventID: 0xC1010020 Time Generated: 05/04/2012 14:22:59 Event String: Dependent Assembly Microsoft.VC80.MFCLOC could An Error Event occured. EventID: 0xC101003B Time Generated: 05/04/2012 14:22:59 Event String: Resolve Partial Assembly failed for An Error Event occured. EventID: 0xC101003B Time Generated: 05/04/2012 14:22:59 Event String: Generate Activation Context failed for ......................... SERVER failed test systemlog Starting test: VerifyReferences ......................... SERVER passed test VerifyReferences Running partition tests on : ForestDnsZones Starting test: CrossRefValidation ......................... ForestDnsZones passed test CrossRefValidation Starting test: CheckSDRefDom ......................... ForestDnsZones passed test CheckSDRefDom Running partition tests on : DomainDnsZones Starting test: CrossRefValidation ......................... DomainDnsZones passed test CrossRefValidation Starting test: CheckSDRefDom ......................... DomainDnsZones passed test CheckSDRefDom Running partition tests on : Schema Starting test: CrossRefValidation ......................... Schema passed test CrossRefValidation Starting test: CheckSDRefDom ......................... Schema passed test CheckSDRefDom Running partition tests on : Configuration Starting test: CrossRefValidation ......................... Configuration passed test CrossRefValidation Starting test: CheckSDRefDom ......................... Configuration passed test CheckSDRefDom Running partition tests on : icmcpk Starting test: CrossRefValidation ......................... icmcpk passed test CrossRefValidation Starting test: CheckSDRefDom ......................... icmcpk passed test CheckSDRefDom Running enterprise tests on : icmcpk.local Starting test: Intersite ......................... icmcpk.local passed test Intersite Starting test: FsmoCheck ......................... icmcpk.local passed test FsmoCheck ---------------------- File-Server ---------------------- C:\Users\Administrator.ICMCPK>dcdiag Directory Server Diagnosis Performing initial setup: Trying to find home server... Home Server = FILE-SERVER * Identified AD Forest. Done gathering initial info. Doing initial required tests Testing server: Default-First-Site-Name\FILE-SERVER Starting test: Connectivity ......................... FILE-SERVER passed test Connectivity Doing primary tests Testing server: Default-First-Site-Name\FILE-SERVER Starting test: Advertising Warning: DsGetDcName returned information for \\Server.icmcpk.local, when we were trying to reach FILE-SERVER. SERVER IS NOT RESPONDING or IS NOT CONSIDERED SUITABLE. ......................... FILE-SERVER failed test Advertising Starting test: FrsEvent ......................... FILE-SERVER passed test FrsEvent Starting test: DFSREvent ......................... FILE-SERVER passed test DFSREvent Starting test: SysVolCheck ......................... FILE-SERVER passed test SysVolCheck Starting test: KccEvent ......................... FILE-SERVER passed test KccEvent Starting test: KnowsOfRoleHolders ......................... FILE-SERVER passed test KnowsOfRoleHolders Starting test: MachineAccount ......................... FILE-SERVER passed test MachineAccount Starting test: NCSecDesc Error NT AUTHORITY\ENTERPRISE DOMAIN CONTROLLERS doesn't have Replicating Directory Changes In Filtered Set access rights for the naming context: DC=ForestDnsZones,DC=icmcpk,DC=local Error NT AUTHORITY\ENTERPRISE DOMAIN CONTROLLERS doesn't have Replicating Directory Changes In Filtered Set access rights for the naming context: DC=DomainDnsZones,DC=icmcpk,DC=local ......................... FILE-SERVER failed test NCSecDesc Starting test: NetLogons Unable to connect to the NETLOGON share! (\\FILE-SERVER\netlogon) [FILE-SERVER] An net use or LsaPolicy operation failed with error 67, The network name cannot be found.. ......................... FILE-SERVER failed test NetLogons Starting test: ObjectsReplicated ......................... FILE-SERVER passed test ObjectsReplicated Starting test: Replications ......................... FILE-SERVER passed test Replications Starting test: RidManager ......................... FILE-SERVER passed test RidManager Starting test: Services ......................... FILE-SERVER passed test Services Starting test: SystemLog An Error Event occurred. EventID: 0x00000469 Time Generated: 05/04/2012 14:01:10 Event String: The processing of Group Policy failed because of lack of network con nectivity to a domain controller. This may be a transient condition. A success m essage would be generated once the machine gets connected to the domain controll er and Group Policy has succesfully processed. If you do not see a success messa ge for several hours, then contact your administrator. An Warning Event occurred. EventID: 0x8000A001 Time Generated: 05/04/2012 14:07:11 Event String: The Security System could not establish a secured connection with th e server ldap/icmcpk.local/[email protected]. No authentication protocol was available. An Warning Event occurred. EventID: 0x00000BBC Time Generated: 05/04/2012 14:30:34 Event String: Windows Defender Real-Time Protection agent has detected changes. Mi crosoft recommends you analyze the software that made these changes for potentia l risks. You can use information about how these programs operate to choose whet her to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. Windows Defender can't undo changes that you allow. An Warning Event occurred. EventID: 0x00000BBC Time Generated: 05/04/2012 14:30:36 Event String: Windows Defender Real-Time Protection agent has detected changes. Mi crosoft recommends you analyze the software that made these changes for potentia l risks. You can use information about how these programs operate to choose whet her to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. Windows Defender can't undo changes that you allow. ......................... FILE-SERVER failed test SystemLog Starting test: VerifyReferences ......................... FILE-SERVER passed test VerifyReferences Running partition tests on : ForestDnsZones Starting test: CheckSDRefDom ......................... ForestDnsZones passed test CheckSDRefDom Starting test: CrossRefValidation ......................... ForestDnsZones passed test CrossRefValidation Running partition tests on : DomainDnsZones Starting test: CheckSDRefDom ......................... DomainDnsZones passed test CheckSDRefDom Starting test: CrossRefValidation ......................... DomainDnsZones passed test CrossRefValidation Running partition tests on : Schema Starting test: CheckSDRefDom ......................... Schema passed test CheckSDRefDom Starting test: CrossRefValidation ......................... Schema passed test CrossRefValidation Running partition tests on : Configuration Starting test: CheckSDRefDom ......................... Configuration passed test CheckSDRefDom Starting test: CrossRefValidation ......................... Configuration passed test CrossRefValidation Running partition tests on : icmcpk Starting test: CheckSDRefDom ......................... icmcpk passed test CheckSDRefDom Starting test: CrossRefValidation ......................... icmcpk passed test CrossRefValidation Running enterprise tests on : icmcpk.local Starting test: LocatorCheck ......................... icmcpk.local passed test LocatorCheck Starting test: Intersite ......................... icmcpk.local passed test Intersite --------------------- WDS-Server --------------------- C:\Users\Administrator.ICMCPK>dcdiag Directory Server Diagnosis Performing initial setup: Trying to find home server... Home Server = WDS-SERVER * Identified AD Forest. Done gathering initial info. Doing initial required tests Testing server: Default-First-Site-Name\WDS-SERVER Starting test: Connectivity ......................... WDS-SERVER passed test Connectivity Doing primary tests Testing server: Default-First-Site-Name\WDS-SERVER Starting test: Advertising Warning: DsGetDcName returned information for \\Server.icmcpk.local, when we were trying to reach WDS-SERVER. SERVER IS NOT RESPONDING or IS NOT CONSIDERED SUITABLE. ......................... WDS-SERVER failed test Advertising Starting test: FrsEvent There are warning or error events within the last 24 hours after the SYSVOL has been shared. Failing SYSVOL replication problems may cause Group Policy problems. ......................... WDS-SERVER passed test FrsEvent Starting test: DFSREvent ......................... WDS-SERVER passed test DFSREvent Starting test: SysVolCheck ......................... WDS-SERVER passed test SysVolCheck Starting test: KccEvent ......................... WDS-SERVER passed test KccEvent Starting test: KnowsOfRoleHolders ......................... WDS-SERVER passed test KnowsOfRoleHolders Starting test: MachineAccount ......................... WDS-SERVER passed test MachineAccount Starting test: NCSecDesc Error NT AUTHORITY\ENTERPRISE DOMAIN CONTROLLERS doesn't have Replicating Directory Changes In Filtered Set access rights for the naming context: DC=ForestDnsZones,DC=icmcpk,DC=local Error NT AUTHORITY\ENTERPRISE DOMAIN CONTROLLERS doesn't have Replicating Directory Changes In Filtered Set access rights for the naming context: DC=DomainDnsZones,DC=icmcpk,DC=local ......................... WDS-SERVER failed test NCSecDesc Starting test: NetLogons Unable to connect to the NETLOGON share! (\\WDS-SERVER\netlogon) [WDS-SERVER] An net use or LsaPolicy operation failed with error 67, The network name cannot be found.. ......................... WDS-SERVER failed test NetLogons Starting test: ObjectsReplicated ......................... WDS-SERVER passed test ObjectsReplicated Starting test: Replications ......................... WDS-SERVER passed test Replications Starting test: RidManager ......................... WDS-SERVER passed test RidManager Starting test: Services ......................... WDS-SERVER passed test Services Starting test: SystemLog An Error Event occurred. EventID: 0x0000041E Time Generated: 05/04/2012 14:02:55 Event String: The processing of Group Policy failed. Windows could not obtain the name of a domain controller. This could be caused by a name resolution failure. Verify your Domain Name Sysytem (DNS) is configured and working correctly. An Error Event occurred. EventID: 0x0000041E Time Generated: 05/04/2012 14:08:33 Event String: The processing of Group Policy failed. Windows could not obtain the name of a domain controller. This could be caused by a name resolution failure. Verify your Domain Name Sysytem (DNS) is configured and working correctly. ......................... WDS-SERVER failed test SystemLog Starting test: VerifyReferences ......................... WDS-SERVER passed test VerifyReferences Running partition tests on : ForestDnsZones Starting test: CheckSDRefDom ......................... ForestDnsZones passed test CheckSDRefDom Starting test: CrossRefValidation ......................... ForestDnsZones passed test CrossRefValidation Running partition tests on : DomainDnsZones Starting test: CheckSDRefDom ......................... DomainDnsZones passed test CheckSDRefDom Starting test: CrossRefValidation ......................... DomainDnsZones passed test CrossRefValidation Running partition tests on : Schema Starting test: CheckSDRefDom ......................... Schema passed test CheckSDRefDom Starting test: CrossRefValidation ......................... Schema passed test CrossRefValidation Running partition tests on : Configuration Starting test: CheckSDRefDom ......................... Configuration passed test CheckSDRefDom Starting test: CrossRefValidation ......................... Configuration passed test CrossRefValidation Running partition tests on : icmcpk Starting test: CheckSDRefDom ......................... icmcpk passed test CheckSDRefDom Starting test: CrossRefValidation ......................... icmcpk passed test CrossRefValidation Running enterprise tests on : icmcpk.local Starting test: LocatorCheck ......................... icmcpk.local passed test LocatorCheck Starting test: Intersite ......................... icmcpk.local passed test Intersite

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• Static IPv6 address in Windows unused for outgoing connections

  - by Luc

  I'm running a Windows server and trying to get it to use a static IPv6 address for outgoing connections to other IPv6 hosts (such as Gmail). I need this because Gmail requires a ptr record, and I can't set one for random addresses. The static address is configured on the host, but it also has a temporary privacy address as well as a random address from the router it seems. By default Windows uses the privacy address; it seems this is the expected behavior (and it makes perfect sense for people/users that did not set a static address, but I did!). I've tried disabling the privacy address with: netsh int ipv6 set privacy disabled This indeed gets rid of the privacy address, but I still have the random address that the router assigned. To disable this, it was said I needed to disable "router discovery" using this command: net interface ipv6 set interface 14 routerdiscovery=disabled Upon doing this, all IPv6 connectivity is lost. If I do this while pinging Gmail, it will report "Destination host unreachable" as soon as I enter the command. In the static IPv6 configuration, I did configure the default gateway and prefix length, so I don't see why it's unable to connect. Probably has something to do with the lack of ARP in IPv6 and somehow being unable to resolve the router's MAC, but I wouldn't know how to fix this. Finally I've tried disabling the DHCPv6 lease with these commands: netsh interface ipv6 set interface "IDMZ Team" managedaddress=disabled netsh interface ipv6 set interface "IDMZ Team" otherstateful=disabled Which was to no avail; the host continues to obtain and use the router-assigned IPv6 address. The router is a FritzBox 7340, which shows me all the IPv4 and IPv6 addresses that the host (identified by MAC) utilizes, but I'm unable to change the assigned address. Maybe this could be done over the telnet interface of the router somehow, but again, I wouldn't know how to do this even if it's the way to go. In short, any of the following would probably solve my problem: Change Windows' source address selection behavior. Have Windows not get an address from the router and not generate a privacy address; Have the router hand out a static address and make Windows use that as source address. Recover connectivity after disabling router discovery on Windows. Alternatively I might use some (batch, perl, ...) script to throw away all IPv6 addresses except the desired one, but this feels rather hacky. If it's the only way (or less hacky than another hacky solution), it might be an option though. Thanks!

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• Share 3G connection over WiFi-LAN network

  - by kush.impetus

  This is how I have established network between my PC and my laptop at home (being novice in networking, it took me few days to achieve the feat). And it is working perfectly. I can easily share files between them. Laptop IP Address: 192.168.1.4 Subnet mask: 255.255.255.0 Default Gateway: 192.168.1.2 Desktop IP Address: 192.168.1.5 Subnet mask: 255.255.255.0 Default Gateway: 192.168.1.2 ASUS RT-N10+ Router IP Address: 192.168.1.4 Default Gateway: 192.168.1.2 I have connected the Desktop PC to the router using a LAN cable, and laptop to router over WiFi. Both, PC and laptop are running on Windows 7 OS, are on same HomeGroup, have same username / password. Also, I have connected the Ethernet cable to LAN port 1 of the router. Click here to view a graphical representation of the network. Can't post image here, because I don't have 10 reputation points. Now, what I want is use connect to Internet using a 3G USB modem on one device and share it over the network on the other. I tried Huawei and Micromax 3G USB modem. Both obtain a new IP address whenever I connect to Internet (means they have dynamic IPs). Rest, both have Subnet Mask as 255.255.255.255 and Default Gateway as 0.0.0.0. In that case, I cannot directly share Internet from the modem. Preferred DNS is blank for now in both, laptop and PC. What I am planning to do is to connect to Internet on laptop using the 3G modem and share the Internet connection over laptop's Wi-Fi (as hotspot) using Connectify, which I have done already. That, I suppose, will broadcast a static IP to connect to. Now what I can't figure out is that what changes should I make to the network settings of the router and the PC so that PC connects to the Internet broadcast by Connectify? Is that possible on the first hand? Please note that I am trying to implement the network without spending anything extra (for purchasing as USB WiFi adapter for PC, of course, which could have made the life lot easier for me). Thanks in advance

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• CommunicationException when shutting down JBoss 4.2.2

  - by Brian

  I have deployed an application using JBoss 4.2.2 on a 64-bit RHEL5 server. Since there are other JBoss servers, I had to change some port configurations so that there would be no conflicts when starting the server. So right now I'm using ports-01 from the sample-bindings.xml file that came in the docs/examples/binding-manager/samples directory. In addition, below is a list of all the files I've edited to reflect the new ports: JBOSS_HOME/servers/default/deploy/jboss-web.deployer/server.xml: Changed Connector port - 8080 to 8180 Changed AJP 1.3 Connector port - 8009 to 8109 JBOSS_HOME/server/default/deploy/jbossws.beans/META-INF/jboss-beans.xml Changed 8080 to 8180 JBOSS_HOME/server/default/conf/jboss-service.xml: Changed 8083 to 8183 Changed 1099 to 1299 Changed 1098 to 1298 Changed 4444 to 4644 Changed 4445 to 4645 Changed 4446 to 4646 Changed 4447 to 4647 JBOSS_HOME/server/default/conf/jboss-minimal.xml: Changed 1099 to 1299 Changed 1098 to 1298 When I start the server (binding to localhost) everything is fine and I'm able to access the application. But when I try to shutdown the server I get the following error: Exception in thread "main" javax.naming.CommunicationException: Could not obtain connection to any of these urls: localhost [Root exception is javax.naming.CommunicationException : Failed to connect to server localhost:1099 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server localhost:1099 [Root exception is java.net.ConnectException: Connection refused]]] at org.jnp.interfaces.NamingContext.checkRef(NamingContext.java:1562) at org.jnp.interfaces.NamingContext.lookup(NamingContext.java:634) at org.jnp.interfaces.NamingContext.lookup(NamingContext.java:627) at javax.naming.InitialContext.lookup(InitialContext.java:392) at org.jboss.Shutdown.main(Shutdown.java:214) Caused by: javax.naming.CommunicationException: Failed to connect to server localhost:1099 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server localhost:1099 [Root exception is java.net.ConnectException: Connection refused]] at org.jnp.interfaces.NamingContext.getServer(NamingContext.java:274) at org.jnp.interfaces.NamingContext.checkRef(NamingContext.java:1533) ... 4 more Caused by: javax.naming.ServiceUnavailableException: Failed to connect to server localhost:1099 [Root exception is java.net.ConnectException: Connection refused] at org.jnp.interfaces.NamingContext.getServer(NamingContext.java:248) ... 5 more Caused by: java.net.ConnectException: Connection refused at java.net.PlainSocketImpl.socketConnect(Native Method) at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333) at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195) at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366) at java.net.Socket.connect(Socket.java:525) at java.net.Socket.connect(Socket.java:475) at java.net.Socket.(Socket.java:372) at java.net.Socket.(Socket.java:273) at org.jnp.interfaces.TimedSocketFactory.createSocket(TimedSocketFactory.java:84) at org.jnp.interfaces.TimedSocketFactory.createSocket(TimedSocketFactory.java:77) at org.jnp.interfaces.NamingContext.getServer(NamingContext.java:244) ... 5 more Is there any other file that I need to change the 1099 to 1299, or am I missing some other step?

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• PC freezing when used to print labels

  - by Will

  Hi I have a windows XP machine that is used to print labels from a Zebra label printer. It is connected a member of the domain. I am getting reports that when people try to use the computer it will sometimes be frozen to the point where they have to physically shut the machine down and boot to get it responding. (this happens about once a day). I took a look in Event Viewer and nabbed some of these errors out of it: Event Type: Error Event Source: Userenv Event Category: None Event ID: 1054 Date: 11/12/2010 Time: 9:13:04 AM User: NT AUTHORITY\SYSTEM Computer: FS-LABELMACHINE Description: Windows cannot obtain the domain controller name for your computer network. (A socket operation was attempted to an unreachable host. ). Group Policy processing aborted. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: AutoEnrollment Event Category: None Event ID: 15 Date: 11/11/2010 Time: 11:08:25 PM User: N/A Computer: FS-LABELMACHINE Description: Automatic certificate enrollment for local system failed to contact the active directory (0x80072751). A socket operation was attempted to an unreachable host. Enrollment will not be performed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Hanging application MSACCESS.EXE, version 11.0.8166.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.... SearchIndexer (2420) Unable to write a shadowed header for file C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\MSS.chk. Error -1032. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: A connection with the server could not be established For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. I'm not really sure what to make out of this... Thanks for the help in advanced, Will

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• Amazon Elastic Terms and Conditions

  - by PP

  WARNING: Have you really read Amazon's Terms and Conditions? Would anybody seriously agree to this term on Amazon's Elastic services sign up page? 6.2. Restrictions with Respect to Use of Marks. Your use of any trademarks, service marks, service or trade names, logos, and other designations of AWS and its affiliates or licensors, hereinafter "Marks", shall strictly comply with the following provisions. You may use the Marks in conjunction with the display of the AWS Content and for the purpose of indicating that your Application was created using the Services. You may use the Marks only in the form in which we make them available to you and not in any manner that disparages Amazon, its affiliates or its licensors, or that otherwise dilutes any Mark. Other than your limited right to use the Marks as provided in this Agreement, we and our licensors retain all right, title, and interest in and to the Marks. You will not at any time now or in the future challenge or assist others to challenge the validity of the Marks, or attempt to register confusingly similar trademarks, trade names, service marks or logos. You agree to follow our the Trademark Use Guidelines posted on the Amazon Web Services™ Trademark Guidelines page (the "Trademark Guidelines") as those guidelines may change from time to time. The Trademark Guidelines are incorporated herein by reference. You must immediately discontinue use of any Mark as specified by us at any time in writing. We may modify any Marks provided to you at any time, and upon notice, you will use only the modified Marks and not the old Marks. Other than as specified in this Agreement, you may not use any trademark, service mark, trade name or other business identifier of Amazon or its affiliates unless you obtain Amazon's or its affiliates' prior written consent. The foregoing prohibition includes the use of "amazon," any other trademark of AWS, Amazon or its affiliates, or variations or misspellings of any of them, in the name of an Application or in a URL to the left of the top-level domain name (e.g., ".com", ".net", "co.uk", etc.)-for example, a URL such as "amazon.mydomain.com", "amaozn.com" or "amazonauctions.net" are expressly prohibited. Any use you make of the Marks shall inure to our benefit and you hereby irrevocably assign to us all right, title and interest in the same. In addition, you agree not to misrepresent or embellish the relationship between us and you, for example by implying that we support, sponsor, endorse, or contribute money to you or your business endeavors. If you are a large company and you want to use Amazon's services you must agree that: you may not use the word "amazon" in any domain name you control (even if you are a forestry company) you may not use any word Amazon choose to trademark in any domain you control (regardless of whether the name has a different meaning/purpose in your industry) from now until forever you will never dispute any claim Amazon makes on any word you or anybody else uses Seriously, who would sign such a thing?

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• JNDI Datasource definition in Tomcat 6.0

  - by romaintaz

  I want to define a DataSource to an Oracle database on my Tomcat 6.0. So, in conf/server.xml (yes, I know that this DataSource will be available for all the webapps in Tomcat, but it's not a problem here), I've set this Resource: <GlobalNamingResources> <Resource name="hibernate/HibernateDS" auth="Container" type="javax.sql.DataSource" url="jdbc:oracle:thin:@myserver:1542:foo" username="foo" password="bar" driverClassName="oracle.jdbc.OracleDriver" maxActive="50" maxIdle="10" validationQuery="select 1 from dual"/> Then, in the web.xml of my application, I set a resource-ref element: <resource-ref> <description>Hibernate Datasource</description> <res-ref-name>hibernate/HibernateDS</res-ref-name> <res-type>javax.sql.DataSource</res-type> <res-auth>Container</res-auth> </resource-ref> Finally, as Hibernate is used to manage the database connection, I have a webapps/mywebapp/WEB-INF/classes/hibernate.cfg.xml that creates a session-factory using the JNDI DataSource: <hibernate-configuration> <session-factory> <property name="connection.datasource">java:comp/env/hibernate/HibernateDS</property> ... However, when I start my Tomcat server, I get an error that says it could not create the INFO [net.sf.hibernate.util.NamingHelper] JNDI InitialContext properties:{} INFO [net.sf.hibernate.connection.DatasourceConnectionProvider] Using datasource: java:comp/env/hibernate/HibernateDS INFO [net.sf.hibernate.transaction.TransactionFactoryFactory] Transaction strategy: net.sf.hibernate.transaction.JDBCTransactionFactory INFO [net.sf.hibernate.transaction.TransactionManagerLookupFactory] No TransactionManagerLookup configured (in JTA environment, use of process level read-write cache is not recommended) WARN [net.sf.hibernate.cfg.SettingsFactory] Could not obtain connection metadata org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot create JDBC driver of class '' for connect URL 'null' at org.apache.tomcat.dbcp.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1150) at org.apache.tomcat.dbcp.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880) at net.sf.hibernate.connection.DatasourceConnectionProvider.getConnection(DatasourceConnectionProvider.java:59) at net.sf.hibernate.cfg.SettingsFactory.buildSettings(SettingsFactory.java:84) at net.sf.hibernate.cfg.Configuration.buildSettings(Configuration.java:1172) ... Caused by: java.lang.NullPointerException at sun.jdbc.odbc.JdbcOdbcDriver.getProtocol(JdbcOdbcDriver.java:507) at sun.jdbc.odbc.JdbcOdbcDriver.knownURL(JdbcOdbcDriver.java:476) at sun.jdbc.odbc.JdbcOdbcDriver.acceptsURL(JdbcOdbcDriver.java:307) at java.sql.DriverManager.getDriver(DriverManager.java:253) at org.apache.tomcat.dbcp.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1143) ... 11 more Do you have any idea why Hibernate is not able to construct the session-factory? What is wrong in my configuration?

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• JNDI Datasource definition in Tomcat 6.0

  - by romaintaz

  Hi all, I want to define a DataSource to an Oracle database on my Tomcat 6.0. So, in conf/server.xml (yes, I know that this DataSource will be available for all the webapps in Tomcat, but it's not a problem here), I've set this Resource: <GlobalNamingResources> <Resource name="hibernate/HibernateDS" auth="Container" type="javax.sql.DataSource" url="jdbc:oracle:thin:@myserver:1542:foo" username="foo" password="bar" driverClassName="oracle.jdbc.OracleDriver" maxActive="50" maxIdle="10" validationQuery="select 1 from dual"/> Then, in the web.xml of my application, I set a resource-ref element: <resource-ref> <description>Hibernate Datasource</description> <res-ref-name>hibernate/HibernateDS</res-ref-name> <res-type>javax.sql.DataSource</res-type> <res-auth>Container</res-auth> </resource-ref> Finally, as Hibernate is used to manage the database connection, I have a webapps/mywebapp/WEB-INF/classes/hibernate.cfg.xml that creates a session-factory using the JNDI DataSource: <hibernate-configuration> <session-factory> <property name="connection.datasource">java:comp/env/hibernate/HibernateDS</property> ... However, when I start my Tomcat server, I get an error that says it could not create the INFO [net.sf.hibernate.util.NamingHelper] JNDI InitialContext properties:{} INFO [net.sf.hibernate.connection.DatasourceConnectionProvider] Using datasource: java:comp/env/hibernate/HibernateDS INFO [net.sf.hibernate.transaction.TransactionFactoryFactory] Transaction strategy: net.sf.hibernate.transaction.JDBCTransactionFactory INFO [net.sf.hibernate.transaction.TransactionManagerLookupFactory] No TransactionManagerLookup configured (in JTA environment, use of process level read-write cache is not recommended) WARN [net.sf.hibernate.cfg.SettingsFactory] Could not obtain connection metadata org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot create JDBC driver of class '' for connect URL 'null' at org.apache.tomcat.dbcp.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1150) at org.apache.tomcat.dbcp.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880) at net.sf.hibernate.connection.DatasourceConnectionProvider.getConnection(DatasourceConnectionProvider.java:59) at net.sf.hibernate.cfg.SettingsFactory.buildSettings(SettingsFactory.java:84) at net.sf.hibernate.cfg.Configuration.buildSettings(Configuration.java:1172) ... Caused by: java.lang.NullPointerException at sun.jdbc.odbc.JdbcOdbcDriver.getProtocol(JdbcOdbcDriver.java:507) at sun.jdbc.odbc.JdbcOdbcDriver.knownURL(JdbcOdbcDriver.java:476) at sun.jdbc.odbc.JdbcOdbcDriver.acceptsURL(JdbcOdbcDriver.java:307) at java.sql.DriverManager.getDriver(DriverManager.java:253) at org.apache.tomcat.dbcp.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1143) ... 11 more Do you have any idea why Hibernate is not able to construct the session-factory? What is wrong in my configuration?

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• NFS4 / ZFS: revert ACL to clean/inherited state

  - by Keiichi

  My problem is identical to this Windows question, but pertains NFS4 (Linux) and the underlying ZFS (OpenIndiana) we are using. We have this ZFS shared via NFS4 and CIFS for Linux and Windows users respectively. It would be nice for both user groups to benefit from ACLs, but the one missing puzzle piece goes thusly: Each user has a home, where he sets a top-level, inherited ACL. He can later on refine permissions for the contained files/folders iteratively. Over time, sometimes permissions need to be generalized again to avoid increasing pollution of ACL entries. You can tweak the ACL of every single file if need be to obtain the wanted permissions, but that defeats the purpose of inherited ACLs. So, how can an ACL be completely cleared like in the question linked above? I have found nothing about what a blank, inherited ACL should look like. This usecase simply does not seem to exist. In fact, the solaris chmod manpage clearly states A- Removes all ACEs for current ACL on file and replaces current ACL with new ACL that represents only the current mode of the file. I.e. we get three new ACL entries filled with stuff representing the permission bits, which is rather useless for cleaning up. If I try to manually remove every ACE, on the last one I get chmod A0- <file> chmod: ERROR: Can't remove all ACL entries from a file Which by the way makes me think: and why not? In fact, I really want the whole file-specific ACL gone. The same holds for linux, which enumerates ACEs starting with 1(!), and verbalizes its woes less diligently nfs4_setacl -x 1 <file> Failed setxattr operation: Unknown error 524 So, what is the idea behind ACLs under Solaris/NFS? Can they never be cleaned up? Why does the recursion option for the ACL setting commands pollute all children instead of setting a single ACL and making the children inherit? Is this really the intention of the designers? I can clean up the ACLs using a windows client perfectly well, but am I supposed to tell the linux users they have to switch OS just to consolidate permissions?

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• Can Remote Desktop Services be deployed and administered by PowerShell alone, without a Domain in WIndows Server 2012 and 2012 R2?

  - by Warren P

  Windows Server 2008 R2 allowed deployment of Terminal Server (Remote Desktop Services) without a domain, and without any insistence on domains. This was very useful, especially for standalone virtual or cloud deployments of a server that is managed remotely for a remote client who has no need or desire for any ActiveDirectory or Domain features. This has become steadily more and more difficult as Microsoft restricts its technologies further and further in each Windows release. With Windows Server 2012, configuring licensing for Remote Desktop Services, is more difficult when not on a domain, but possible still. With Windows Server 2012 R2 (at least in the preview) the barriers are now severe: The Add/Remove Roles and Features wizard in Windows Server 2012 R2 has a special RDS deployment mode that has a rule that says if you aren't on a domain you can't deploy. It tells you to create or join a domain first. This of course comes in direct conflict with the fact that an Active Directory domain controller should not be the same machine as a terminal server machine. So Microsoft's technology is not such much a Cloud Operating System as a Cluster of Unwanted Nodes, needed to support the one machine I actually WANT to deploy. This is gross, and so I am trying to find a workaround. However if you skip that wizard and just go check the checkboxes in the main Roles/Features wizard, you can deploy the features, but the UI is not there to configure them, and when you go back to the RDS configuration page on the roles wizard, you get a message saying you can not administer your Remote Desktop Services system when you are logged in as a Local-Computer Administrator, because although you have all admin priveleges you could have (in your workgroup based system), the RDS configuration UI will not accept those credentials and let you continue. My question in brief is, can I still somehow, obtain the following end result: I need to allow 10-20 users per system to have an RDS (TS) session. I do not need any of the fancy pants RDS options, unless Microsoft somehow depends on those features being present. I believe I need the "RDS Session Host" as this is the guts of "Terminal Server". Microsoft says it is "full Windows desktop for Remote Desktop Services client. I need to configure licensing so that the Grace Period does not expire leaving my RDS non functional, so this probably means I need a way to configure TS CALs. If all of the above could technically be done with the judicious use of the PowerShell, I am prepared to even consider developing all the PowerShell scripts I would need to do the above. I'm not asking someone to write that for me. What I'm asking is, does anyone know if there is a technical impediment to what I want to do above, other than the deliberate crippling of the 2012 R2 UI for Workgroup users? Would the underlying technologies all still work if I manipulate and control them from a PowerShell script? Obviously a 1 word Yes or No answer isn't that useful to anyone, so the question is really, yes or no, and why? In the case the answer is Yes, then how.

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• Anti-virus protection question?

  - by DaBaer

  About 4 years ago, I found Kaspersky and have been using the most current version since. Most people try and argue the use of AVG or Avast to me, and there are some very solid reasons I do not go that route. Over the years, I have found Kasp to become bulkier and bulkier, and have had issues setting it up for friends/family/clients. I am just curios on possible recommendations from other users, with my criteria in mind: What I like about Kasp in the past: The license sold in stores in a 3 pack, is considered a commercial license, and emails from Kasp in response to my questions, make it clear that I can do with the 3 licenses that I want, providing I do not use more than 3 installs per Key. So, allowed me to buy 3, 5, and 7 packs, and resell to users at a cheaper cost than what they would pay if they bought their own license. The ability to easily obtain a currently updated .exe for installation on multiple peoples machines. Power of the scan. Kasp has been a good solution for me (even when using a trial license) on cleaning up machines that were badly infected (in which AVG and AVAST were unable to.) Speed of install/update. After a cleanup of malwarebytes, spybot, mcafee stinger, ccleaner, and combofix, I used to be able to get Kasp Int Security installed and updated in around 5 minutes. The issues that I have with the free AV, is strength of protection. In my opinion for someone who is a 'power use' these are good alternatives, because such a user should be trained or knowledgeable enough to be careful and not get themselves in trouble. Most of the users I assist, are too PC ignorant to know any better, and go hogwild on the web. It has been my experience that the number of people coming back to me with spyware/malware/virus issues since I have converted from AVG to Kasp has been cut down to around 20% of what it used to be 4 or 5 years ago. In a perfect world, I could install and use Kasp Internet Security 2008, and be very happy. But this is not the case anymore. So after this long description of what I used, and have used, does anyone have any good recommendations on AV that isn't going to cost me too much per install?

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• VPN Connection Causes Internal LAN Connection Loss with Server

  - by sleepisfortheweak

  I've tried configuring basic PPTP VPN at my small business using a number of different tutorials. As far as I can tell, the actual VPN connection worked fine, but upon connecting a client, the Server 'disappears' from the internal LAN. The RRAS service must be stopped before the connection is restored. My Setup: The network is simply a DSL Gateway/Router to the outside functioning as NAT/Firewall/DHCP. The server is a Win Server 2008 machine at fixed IP 192.168.1.200. The server has 1 NIC, so I used the 'custom' option when configuring RRAS. The RRAS settings should be default except that I've disabled ports for connection types I'm not using and reduced PPTP ports to 10. I've also created an address pool and disabled DHCP packet forwarding. The server only functions as a File Share and now a VPN Server. Local LAN computers all have mapped network shares to the server authenticated based on Local User/Group setup on the server. The Problem: The moment a client connects through VPN, the server 'disappears' from the local network. All mapped drives disconnect and there is no response to a ping 192.168.1.200. Even if the client disconnects, the server does not re-appear at that address until the RRAS service is stopped. I've Tried: Using an Address Pool inside and outside the local subnet. Using DCHP Relay Checking Inbound/Outbound filters (none enabled) The fact that nothing I've tried has had any effect, and that I can connect and successfully obtain an IP tells me that it's something more fundamental I'm missing. My gut tells me that it's something to do with the second IP address added by the VPN client somehow taking over the interface or traffic from the local LAN accidently getting routed to the VPN client instead of handled at the server once RRAS has become 'active' when a client connects. Hopefully this may be obvious to someone with real IT experience. I've been doing this a while and almost never been stumped. I'm starting to think it might actually be something tricky since my setup is pretty basic yet refuses to work. I'll be happy to include more info if this doesn't ring any bells right away for anyone. Thanks

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• Windows server detected error with hard disk

  - by user53864

  We have hosting Windows server 2008 R2 and I am working as admin in small company. The server is hanging and restarting as the hard disk seems to be damaged due to power fluctutaion(though having inverter) as it's showing the below error message on server reboot: Problem detected with the hard disk Press any key to continue It's Seagate 1TB SATA hard disk and it's booting after pressing enter. So it's clear that the hard disk is dying. Yes, it's in warranty but it's fact that warranty won't recover the lincesed windows server 2008 and it's data. As it's booting now, I backed up required things and I am thinking to clone the entire hard disk. The first thing it striked me is checking on the Seagate site if any tool available for cloning and I found Seagate DiskWizard but not specified it for windows server 2008. Please anybody could help me giving your best ideas for the below: Urgently, What's the best way(free of cost) for me to clone in my case with the new same sized hard disk? It's a one time lincenced and I cannot use the same key again if I reinstall the server. Will the lincense be carried with new disk if cloned? else there is a way to contact Microsoft explaining the problem occurred, to obtain new key for no charge?. I want to take measure for future. How do I keep two disks in continuous sync? mirrored & raid are the only options converting the disks to dynamic? or is there a best way I could do with no additional charge?. Any help is greatly appreciated. Thank you! EDIT:1 I started cloning the disk with CloneZilla and it was going proper showing in GUI. But after some time there is no GUI but a black screen with some codes(looks like disk location numbers) going page by page(I have attached the screenshots below captured from my phone). Do you people think it's actually cloning?. I started in the morning and it's evening now. I left the office now to let it finish what it's trying to do and I'll go & check it tomorrow. Slowly lost hope, don't know what face it's going to show tomorrow. Any ideas?

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• Why configuring manual IP do not work for me in DHCP?

  - by user58859

  I have broadband connection in my laptop. It's getting the IP by protocol. configuration is : ip : 192.168.1.2 subnet : 255.255.255.0 gateway : 192.168.1.1 Now I am curious, In IPV4 properties when instead of choosing "Obtain an IP address automatically", I choose "Use the following IP address" and configure everything same, why it do not work? Do DHCP do not work when we configure the IP manually? (operating system : windows-7) EDIT : After configuring the ip manually, when I used ipconfig/all , it's showing dhcp enabled : NO. I am not doing it. Why it got disabled automatically? and how to enable it? DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 NetBIOS over Tcpip. . . . . . . . : Enabled

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• The Interaction between Three-Tier Client/Server Model and Three-Tier Application Architecture Model

  The three-tier client/server model is a network architectural approach currently used in modern networking. This approach divides a network in to three distinct components. Three-Tier Client/Server Model Components Client Component Server Component Database Component The Client Component of the network typically represents any device on the network. A basic example of this would be computer or another network/web enabled devices that are connected to a network. Network clients request resources on the network, and are usually equipped with a user interface for the presentation of the data returned from the Server Component. This process is done through the use of various software clients, and example of this can be seen through the use of a web browser client. The web browser request information from the Server Component located on the network and then renders the results for the user to process. The Server Components of the network return data based on specific client request back to the requesting client.  Server Components also inherit the attributes of a Client Component in that they are a device on the network and that they can also request information from other Server Components. However what differentiates a Client Component from a Server Component is that a Server Component response to requests from devices on the network. An example of a Server Component can be seen in a web server. A web server listens for new requests and then interprets the request, processes the web pages, and then returns the processed data back to the web browser client so that it may render the data for the user to interpret. The Database Component of the network returns unprocessed data from databases or other resources. This component also inherits attributes from the Server Component in that it is a device on a network, it can request information from other server components and database components, and it also listens for new requests so that it can return data when needed. The three-tier client/server model is very similar to the three-tier application architecture model, and in fact the layers can be mapped to one another. Three-Tier Application Architecture Model Presentation Layer/Logic Business Layer/Logic Data Layer/Logic The Presentation Layer including its underlying logic is very similar to the Client Component of the three-tiered model. The Presentation Layer focuses on interpreting the data returned by the Business Layer as well as presents the data back to the user.  Both the Presentation Layer and the Client Component focus primarily on the user and their experience. This allows for segments of the Business Layer to be distributable and interchangeable because the Presentation Layer is not directly integrated in with Business Layer. The Presentation Layer does not care where the data comes from as long as it is in the proper format. This allows for the Presentation Layer and Business Layer to be stored on one or more different servers so that it can provide a higher availability to clients requesting data. A good example of this is a web site that uses load balancing. When a web site decides to take on the task of load balancing they must obtain a network device that sits in front of a one or machines in order to distribute the request across multiple servers. When a user comes in through the load balanced device they are redirected to a specific server based on a few factors. Common Load Balancing Factors Current Server Availability Current Server Response Time Current Server Priority The Business Layer and corresponding logic are business rules applied to data prior to it being sent to the Presentation Layer. These rules are used to manipulate the data coming from the Data Access Layer, in addition to validating any data prior to being stored in the Data Access Layer. A good example of this would be when a user is trying to create multiple accounts under one email address. The Business Layer logic can prevent duplicate accounts by enforcing a unique email for every new account before the data is even stored in the Data Access Layer. The Server Component can be directly tied to this layer in that the server typically stores and process the Business Layer before it is returned to the end-user via the Presentation Layer. In addition the Server Component can also run automated process through the Business Layer on the data in the Data Access Layer so that additional business analysis can be derived from the data that has been already collected. The Data Layer and its logic are responsible for storing information so that it can be easily retrieved. Typical in most modern applications data is stored in a database management system however data can also be in the form of files stored on a file server. In addition a database can take on one of several forms. Common Database Formats XML File Pipe Delimited File Tab Delimited File Comma Delimited File (CSV) Plain Text File Microsoft Access Microsoft SQL Server MySql Oracle Sybase The Database component of the Networking model can be directly tied to the Data Layer because this is where the Data Layer obtains the data to return back the Business Layer. The Database Component basically allows for a place on the network to store data for future use. This enables applications to save data when they can and then quickly recall the saved data as needed so that the application does not have to worry about storing the data in memory. This prevents overhead that could be created when an application must retain all data in memory. As you can see the Three-Tier Client/Server Networking Model and the Three-Tiered Application Architecture Model rely very heavily on one another to function especially if different aspects of an application are distributed across an entire network. The use of various servers and database servers are wonderful when an application has a need to distribute work across the network. Network Components and Application Layers Interaction Database components will store all data needed for the Data Access Layer to manipulate and return to the Business Layer Server Component executes the Business Layer that manipulates data so that it can be returned to the Presentation Layer Client Component hosts the Presentation Layer that  interprets the data and present it to the user

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• World Record Batch Rate on Oracle JD Edwards Consolidated Workload with SPARC T4-2

  - by Brian

  Oracle produced a World Record batch throughput for single system results on Oracle's JD Edwards EnterpriseOne Day-in-the-Life benchmark using Oracle's SPARC T4-2 server running Oracle Solaris Containers and consolidating JD Edwards EnterpriseOne, Oracle WebLogic servers and the Oracle Database 11g Release 2. The workload includes both online and batch workload. The SPARC T4-2 server delivered a result of 8,000 online users while concurrently executing a mix of JD Edwards EnterpriseOne Long and Short batch processes at 95.5 UBEs/min (Universal Batch Engines per minute). In order to obtain this record benchmark result, the JD Edwards EnterpriseOne, Oracle WebLogic and Oracle Database 11g Release 2 servers were executed each in separate Oracle Solaris Containers which enabled optimal system resources distribution and performance together with scalable and manageable virtualization. One SPARC T4-2 server running Oracle Solaris Containers and consolidating JD Edwards EnterpriseOne, Oracle WebLogic servers and the Oracle Database 11g Release 2 utilized only 55% of the available CPU power. The Oracle DB server in a Shared Server configuration allows for optimized CPU resource utilization and significant memory savings on the SPARC T4-2 server without sacrificing performance. This configuration with SPARC T4-2 server has achieved 33% more Users/core, 47% more UBEs/min and 78% more Users/rack unit than the IBM Power 770 server. The SPARC T4-2 server with 2 processors ran the JD Edwards "Day-in-the-Life" benchmark and supported 8,000 concurrent online users while concurrently executing mixed batch workloads at 95.5 UBEs per minute. The IBM Power 770 server with twice as many processors supported only 12,000 concurrent online users while concurrently executing mixed batch workloads at only 65 UBEs per minute. This benchmark demonstrates more than 2x cost savings by consolidating the complete solution in a single SPARC T4-2 server compared to earlier published results of 10,000 users and 67 UBEs per minute on two SPARC T4-2 and SPARC T4-1. The Oracle DB server used mirrored (RAID 1) volumes for the database providing high availability for the data without impacting performance. Performance Landscape JD Edwards EnterpriseOne Day in the Life (DIL) Benchmark Consolidated Online with Batch Workload System Rack Units BatchRate(UBEs/m) Online Users Users /Units Users /Core Version SPARC T4-2 (2 x SPARC T4, 2.85 GHz) 3 95.5 8,000 2,667 500 9.0.2 IBM Power 770 (4 x POWER7, 3.3 GHz, 32 cores) 8 65 12,000 1,500 375 9.0.2 Batch Rate (UBEs/m) — Batch transaction rate in UBEs per minute Configuration Summary Hardware Configuration: 1 x SPARC T4-2 server with 2 x SPARC T4 processors, 2.85 GHz 256 GB memory 4 x 300 GB 10K RPM SAS internal disk 2 x 300 GB internal SSD 2 x Sun Storage F5100 Flash Arrays Software Configuration: Oracle Solaris 10 Oracle Solaris Containers JD Edwards EnterpriseOne 9.0.2 JD Edwards EnterpriseOne Tools (8.98.4.2) Oracle WebLogic Server 11g (10.3.4) Oracle HTTP Server 11g Oracle Database 11g Release 2 (11.2.0.1) Benchmark Description JD Edwards EnterpriseOne is an integrated applications suite of Enterprise Resource Planning (ERP) software. Oracle offers 70 JD Edwards EnterpriseOne application modules to support a diverse set of business operations. Oracle's Day in the Life (DIL) kit is a suite of scripts that exercises most common transactions of JD Edwards EnterpriseOne applications, including business processes such as payroll, sales order, purchase order, work order, and manufacturing processes, such as ship confirmation. These are labeled by industry acronyms such as SCM, CRM, HCM, SRM and FMS. The kit's scripts execute transactions typical of a mid-sized manufacturing company. The workload consists of online transactions and the UBE – Universal Business Engine workload of 61 short and 4 long UBEs. LoadRunner runs the DIL workload, collects the user’s transactions response times and reports the key metric of Combined Weighted Average Transaction Response time. The UBE processes workload runs from the JD Enterprise Application server. Oracle's UBE processes come as three flavors: Short UBEs < 1 minute engage in Business Report and Summary Analysis, Mid UBEs > 1 minute create a large report of Account, Balance, and Full Address, Long UBEs > 2 minutes simulate Payroll, Sales Order, night only jobs. The UBE workload generates large numbers of PDF files reports and log files. The UBE Queues are categorized as the QBATCHD, a single threaded queue for large and medium UBEs, and the QPROCESS queue for short UBEs run concurrently. Oracle's UBE process performance metric is Number of Maximum Concurrent UBE processes at transaction rate, UBEs/minute. Key Points and Best Practices Two JD Edwards EnterpriseOne Application Servers, two Oracle WebLogic Servers 11g Release 1 coupled with two Oracle Web Tier HTTP server instances and one Oracle Database 11g Release 2 database on a single SPARC T4-2 server were hosted in separate Oracle Solaris Containers bound to four processor sets to demonstrate consolidation of multiple applications, web servers and the database with best resource utilizations. Interrupt fencing was configured on all Oracle Solaris Containers to channel the interrupts to processors other than the processor sets used for the JD Edwards Application server, Oracle WebLogic servers and the database server. A Oracle WebLogic vertical cluster was configured on each WebServer Container with twelve managed instances each to load balance users' requests and to provide the infrastructure that enables scaling to high number of users with ease of deployment and high availability. The database log writer was run in the real time RT class and bound to a processor set. The database redo logs were configured on the raw disk partitions. The Oracle Solaris Container running the Enterprise Application server completed 61 Short UBEs, 4 Long UBEs concurrently as the mixed size batch workload. The mixed size UBEs ran concurrently from the Enterprise Application server with the 8,000 online users driven by the LoadRunner. See Also SPARC T4-2 Server oracle.com OTN JD Edwards EnterpriseOne oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Oracle Fusion Middleware oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 09/30/2012.

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• Scripting out Contained Database Users

  - by Argenis

    Today’s blog post comes from a Twitter thread on which @SQLSoldier, @sqlstudent144 and @SQLTaiob were discussing the internals of contained database users. Unless you have been living under a rock, you’ve heard about the concept of contained users within a SQL Server database (hit the link if you have not). In this article I’d like to show you that you can, indeed, script out contained database users and recreate them on another database, as either contained users or as good old fashioned logins/server principals as well. Why would this be useful? Well, because you would not need to know the password for the user in order to recreate it on another instance. I know there is a limited number of scenarios where this would be necessary, but nonetheless I figured I’d throw this blog post to show how it can be done. A more obscure use case: with the password hash (which I’m about to show you how to obtain) you could also crack the password using a utility like hashcat, as highlighted on this SQLServerCentral article. The Investigation SQL Server uses System Base Tables to save the password hashes of logins and contained database users. For logins it uses sys.sysxlgns, whereas for contained database users it leverages sys.sysowners. I’ll show you what I do to figure this stuff out: I create a login/contained user, and then I immediately browse the transaction log with, for example, fn_dblog. It’s pretty obvious that only two base tables touched by the operation are sys.sysxlgns, and also sys.sysprivs – the latter is used to track permissions. If I connect to the DAC on my instance, I can query for the password hash of this login I’ve just created. A few interesting things about this hash. This was taken on my laptop, and I happen to be running SQL Server 2014 RTM CU2, which is the latest public build of SQL Server 2014 as of time of writing. In 2008 R2 and prior versions (back to 2000), the password hashes would start with 0x0100. The reason why this changed is because starting with SQL Server 2012 password hashes are kept using a SHA512 algorithm, as opposed to SHA-1 (used since 2000) or Snefru (used in 6.5 and 7.0). SHA-1 is nowadays deemed unsafe and is very easy to crack. For regular SQL logins, this information is exposed through the sys.sql_logins catalog view, so there is really no need to connect to the DAC to grab an SID/password hash pair. For contained database users, there is (currently) no method of obtaining SID or password hashes without connecting to the DAC. If we create a contained database user, this is what we get from the transaction log: Note that the System Base Table used in this case is sys.sysowners. sys.sysprivs is used as well, and again this is to track permissions. To query sys.sysowners, you would have to connect to the DAC, as I mentioned previously. And this is what you would get: There are other ways to figure out what SQL Server uses under the hood to store contained database user password hashes, like looking at the execution plan for a query to sys.dm_db_uncontained_entities (Thanks, Robert Davis!) SIDs, Logins, Contained Users, and Why You Care…Or Not. One of the reasons behind the existence of Contained Users was the concept of portability of databases: it is really painful to maintain Server Principals (Logins) synced across most shared-nothing SQL Server HA/DR technologies (Mirroring, Availability Groups, and Log Shipping). Often times you would need the Security Identifier (SID) of these logins to match across instances, and that meant that you had to fetch whatever SID was assigned to the login on the principal instance so you could recreate it on a secondary. With contained users you normally wouldn’t care about SIDs, as the users are always available (and synced, as long as synchronization takes place) across instances. Now you might be presented some particular requirement that might specify that SIDs synced between logins on certain instances and contained database users on other databases. How would you go about creating a contained database user with a specific SID? The answer is that you can’t do it directly, but there’s a little trick that would allow you to do it. Create a login with a specified SID and password hash, create a user for that server principal on a partially contained database, then migrate that user to contained using the system stored procedure sp_user_migrate_to_contained, then drop the login. CREATE LOGIN <login_name> WITH PASSWORD = <password_hash> HASHED, SID = <sid> ; GO USE <partially_contained_db>; GO CREATE USER <user_name> FROM LOGIN <login_name>; GO EXEC sp_migrate_user_to_contained @username = <user_name>, @rename = N’keep_name’, @disablelogin = N‘disable_login’; GO DROP LOGIN <login_name>; GO Here’s how this skeleton would look like in action: And now I have a contained user with a specified SID and password hash. In my example above, I renamed the user after migrated it to contained so that it is, hopefully, easier to understand. Enjoy!

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• Timeout Considerations for Solicit Response – Part 2

  - by Michael Stephenson

  To follow up a previous article about timeouts and how they can affect your application I have extended the sample we were using to include WCF. I will execute some test scenarios and discuss the results. The sample We begin by consuming exactly the same web service which is sitting on a remote server. This time I have created a .net 3.5 application which will consume the web service using the basichttp binding. To show you the configuration for the consumption of this web service please refer to the below diagram. You can see like before we also have the connectionManagement element in the configuration file. I have added a WCF service reference (also using the asynchronous proxy methods) and have the below code sample in the application which will asynchronously make the web service calls and handle the responses on a call back method invoked by a delegate. If you have read the previous article you will notice that the code is almost the same.   Sample 1 – WCF with Default Timeouts In this test I set about recreating the same scenario as previous where we would run the test but this time using WCF as the messaging component. For the first test I would use the default configuration settings which WCF had setup when we added a reference to the web service. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:01:00"   The Test We simulated 21 calls to the web service Test Results The client-side trace is as follows:   The server-side trace is as follows: Some observations on the results are as follows: The timeouts happened quicker than in the previous tests because some calls were timing out before they attempted to connect to the server The first few calls that timed out did actually connect to the server and did execute successfully on the server   Test 2 – Increase Open Connection Timeout & Send Timeout In this test I wanted to increase both the send and open timeout values to try and give everything a chance to go through. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:10:00" receiveTimeout="00:10:00" sendTimeout="00:10:00"   The Test We simulated 21 calls to the web service   Test Results The client side trace for this test was   The server-side trace for this test was: Some observations on this test are: This test proved if the timeouts are high enough everything will just go through   Test 3 – Increase just the Send Timeout In this test we wanted to increase just the send timeout. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:10:00"   The Test We simulated 21 calls to the web service   Test Results The below is the client side trace The below is the server side trace Some observations on this test are: In this test from both the client and server perspective everything ran through fine The open connection timeout did not seem to have any effect   Test 4 – Increase Just the Open Connection Timeout In this test I wanted to validate the change to the open connection setting by increasing just this on its own. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:10:00" receiveTimeout="00:10:00" sendTimeout="00:01:00"   The Test We simulated 21 calls to the web service Test Results The client side trace was The server side trace was Some observations on this test are: In this test you can see that the open connection which relates to opening the channel timeout increase was not the thing which stopped the calls timing out It's the send of data which is timing out On the server you can see that the successful few calls were fine but there were also a few calls which hit the server but timed out on the client You can see that not all calls hit the server which was one of the problems with the WSE and ASMX options   Test 5 – Smaller Increase in Send Timeout In this test I wanted to make a smaller increase to the send timeout than previous just to prove that it was the key setting which was controlling what was timing out. The timeout values for this test are: openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:02:30"   The Test We simulated 21 calls to the web service Test Results The client side trace was   The server side trace was Some observations on this test are: You can see that most of the calls got through fine On the client you can see that call 20 timed out but still hit the server and executed fine.   Summary At this point between the two articles we have quite a lot of scenarios showing the different way the timeout setting have played into our original performance issue, and now we can see how WCF could offer an improved way to handle the problem. To summarise the differences in the timeout properties for the three technology stacks: ASMX The timeout value only applies to the execution time of your request on the server. The timeout does not consider how long your code might be waiting client side to get a connection. WSE The timeout value includes both the time to obtain a connection and also the time to execute the request. A timeout will not be thrown as an error until an attempt to connect to the server is made. This means a 40 second timeout setting may not throw the error until 60 seconds when the connection to the server is made. If the connection to the server is made you should be aware that your message will be processed and you should design for this. WCF The WCF send timeout is the setting most equivalent to the settings we were looking at previously. Like WSE this setting the counter includes the time to get a connection as well as the time to execute on a server. Unlike WSE and ASMX an error will be thrown as soon as the send timeout from making your call from user code has elapsed regardless of whether we are waiting for a connection or have an open connection to the server. This may to a user appear to have better latency in getting an error response compared to WSE or ASMX.

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• Inside Red Gate - Be Reasonable!

  - by Simon Cooper

  As I discussed in my previous posts, divisions and project teams within Red Gate are allowed a lot of autonomy to manage themselves. It's not just the teams though, there's an awful lot of freedom given to individual employees within the company as well. Reasonableness How Red Gate treats it's employees is embodied in the phrase 'You will be reasonable with us, and we will be reasonable with you'. As an employee, you are trusted to do your job to the best of you ability. There's no one looking over your shoulder, no one clocking you in and out each day. Everyone is working at the company because they want to, and one of the core ideas of Red Gate is that the company exists to 'let people do the best work of their lives'. Everything is geared towards that. To help you do your job, office services and the IT department are there. If you need something to help you work better (a third or fourth monitor, footrests, or a new keyboard) then ask people in Information Systems (IS) or Office Services and you will be given it, no questions asked. Everyone has administrator access to their own machines, and you can install whatever you want on it. If there's a particular bit of software you need, then ask IS and they will buy it. As an example, last year I wanted to replace my main hard drive with an SSD; I had a summer job at school working in a computer repair shop, so knew what to do. I went to IS and asked for 'an SSD, a SATA cable, and a screwdriver'. And I got it there and then, even the screwdriver. Awesome. I screwed it in myself, copied all my main drive files across, and I was good to go. Of course, if you're not happy doing that yourself, then IS will sort it all out for you, no problems. If you need something that the company doesn't have (say, a book off Amazon, or you need some specifications printing off & bound), then everyone has a expense limit of £100 that you can use without any sign-off needed from your managers. If you need a company credit card for whatever reason, then you can get it. This freedom extends to working hours and holiday; you're expected to be in the office 11am-3pm each day, but outside those times you can work whenever you want. If you need a half-day holiday on a days notice, or even the same day, then you'll get it, unless there's a good reason you're needed that day. If you need to work from home for a day or so for whatever reason, then you can. If it's reasonable, then it's allowed. Trust issues? A lot of trust, and a lot of leeway, is given to all the people in Red Gate. Everyone is expected to work hard, do their jobs to the best of their ability, and there will be a minimum of bureaucratic obstacles that stop you doing your work. What happens if you abuse this trust? Well, an example is company trip expenses. You're free to expense what you like; food, drink, transport, etc, but if you expenses are not reasonable, then you will never travel with the company again. Simple as that. Everyone knows when they're abusing the system, so simply don't do it. Along with reasonableness, another phrase used is 'Don't be a ***'. If you act like a ***, and abuse any of the trust placed in you, even if you're the best tester, salesperson, dev, or manager in the company, then you won't be a part of the company any more. From what I know about other companies, employee trust is highly variable between companies, all the way up to CCTV trained on employee's monitors. As a dev, I want to produce well-written & useful code that solves people's problems. Being able to get whatever I need - install whatever tools I need, get time off when I need to, obtain reference books within a day - all let me do my job, and so let Red Gate help other people do their own jobs through the tools we produce. Plus, I don't think I would like working for a company that doesn't allow admin access to your own machine and blocks Facebook!

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• Take Advantage of Oracle's Ongoing Assurance Effort!

  - by eric.maurice

  Hi, this is Eric Maurice again! A few years ago, I posted a blog entry, which discussed the psychology of patching. The point of this blog entry was that a natural tendency existed for systems and database administrators to be reluctant to apply patches, even security patches, because of the fear of "breaking" the system. Unfortunately, this belief in the principle "if it ain't broke, don't fix it!" creates significant risks for organizations. Running systems without applying the proper security patches can greatly compromise the security posture of the organization because the security controls available in the affected system may be compromised as a result of the existence of the unfixed vulnerabilities. As a result, Oracle continues to strongly recommend that customers apply all security fixes as soon as possible. Most recently, I have had a number of conversations with customers who questioned the need to upgrade their highly stable but otherwise unsupported Oracle systems. These customers wanted to know more about the kind of security risks they were exposed to, by running obsolete versions of Oracle software. As per Oracle Support Policies, Critical Patch Updates are produced for currently supported products. In other words, Critical Patch Updates are not created by Oracle for product versions that are no longer covered under the Premier Support or Extended Support phases of the Lifetime Support Policy. One statement used in each Critical Patch Update Advisory is particularly important: "We recommend that customers upgrade to a supported version of Oracle products in order to obtain patches. Unsupported products, releases and versions are not tested for the presence of vulnerabilities addressed by this Critical Patch Update. However, it is likely that earlier versions of affected releases are also affected by these vulnerabilities." The purpose of this warning is to inform Oracle customers that a number of the vulnerabilities fixed in each Critical Patch Update may affect older versions of a specific product line. In other words, each Critical Patch Update provides a number of fixes for currently supported versions of a given product line (this information is listed for each bug in the Risk Matrices of the Critical Patch Update Advisory), but the unsupported versions in the same product line, while they may be affected by the vulnerabilities, will not receive the fixes, and are therefore vulnerable to attacks. The risk assumed by organizations wishing to remain on unsupported versions is amplified by the behavior of malicious hackers, who typically will attempt to, and sometimes succeed in, reverse-engineering the content of vendors' security fixes. As a result, it is not uncommon for exploits to be published soon after Oracle discloses vulnerabilities with the release of a Critical Patch Update or Security Alert. Let's consider now the nature of the vulnerabilities that may exist in obsolete versions of Oracle software. A number of severe vulnerabilities have been fixed by Oracle over the years. While Oracle does not test unsupported products, releases and versions for the presence of vulnerabilities addressed by each Critical Patch Update, it should be assumed that a number of the vulnerabilities fixed with the Critical Patch Update program do exist in unsupported versions (regardless of the product considered). The most severe vulnerabilities fixed in past Critical Patch Updates may result in full compromise of the targeted systems, down to the OS level, by remote and unauthenticated users (these vulnerabilities receive a CVSS Base Score of 10.0) or almost as critically, may result in the compromise of the affected systems (without compromising the underlying OS) by a remote and unauthenticated users (these vulnerabilities receive a CVSS Base Score of 7.5). Such vulnerabilities may result in complete takeover of the targeted machine (for the CVSS 10.0), or may result in allowing the attacker the ability to create a denial of service against the affected system or even hijacking or stealing all the data hosted by the compromised system (for the CVSS 7.5). The bottom line is that organizations should assume the worst case: that the most critical vulnerabilities are present in their unsupported version; therefore, it is Oracle's recommendation that all organizations move to supported systems and apply security patches in a timely fashion. Organizations that currently run supported versions but may be late in their security patch release level can quickly catch up because most Critical Patch Updates are cumulative. With a few exceptions noted in Oracle's Critical Patch Update Advisory, the application of the most recent Critical Patch Update will bring these products to current security patch level and provide the organization with the best possible security posture for their patch level. Furthermore, organizations are encouraged to upgrade to most recent versions as this will greatly improve their security posture. At Oracle, our security fixing policies state that security fixes are produced for the main code line first, and as a result, our products benefit from the mistakes made in previous version(s). Our ongoing assurance effort ensures that we work diligently to fix the vulnerabilities we find, and aim at constantly improving the security posture our products provide by default. Patch sets include numerous in-depth fixes in addition to those delivered through the Critical Patch Update and, in certain instances, important security fixes require major architectural changes that can only be included in new product releases (and cannot be backported through the Critical Patch Update program). For More Information: • Mary Ann Davidson is giving a webcast interview on Oracle Software Security Assurance on February 24th. The registration link for attending this webcast is located at http://event.on24.com/r.htm?e=280304&s=1&k=6A7152F62313CA09F77EBCEEA9B6294F&partnerref=EricMblog • A blog entry discussing Oracle's practices for ensuring the quality of Critical patch Updates can be found at http://blogs.oracle.com/security/2009/07/ensuring_critical_patch_update_quality.html • The blog entry "To patch or not to patch" is located at http://blogs.oracle.com/security/2008/01/to_patch_or_not_to_patch.html • Oracle's Support Policies are located at http://www.oracle.com/us/support/policies/index.html • The Critical Patch Update & Security Alert page is located at http://www.oracle.com/technetwork/topics/security/alerts-086861.html

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• Ok it has been pointed out to me

  - by Ratman21

  That it seems my blog is more of poor me or pity me or I deserve a job blog.   Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers.   It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume.   Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW.   Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+  and Network+ Technician §         2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria §         20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem  non-stops too §         18 years experience as technical Help Desk support – panicking users, no problem §         18 years experience with PC/Server based system, intranet and internet systems §         10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) §         Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). §         Very experienced on working with customers on problems – again panicking users, no problem §         Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them §         Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you.   Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman    Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/                                                       ______                                                                                       OBJECTIVE To obtain a Network Operation or Helpdesk position.     PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified.   TECHNICAL AND PROFESSIONAL SKILLS   §         Technical Support §         Frame Relay §         Microsoft Office Suite §         Inventory Management §         ISDN §         Windows NT/98/XP §         Client/Vendor Relations §         CICS §         Cisco Routers/Switches §         Networking/Administration §         RPG §         Helpdesk §         Website Design/Dev./Management §         Assembler §         Visio §         Programming §         COBOL IV §               EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified.             Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese     PROFESSIONAL             TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech ·        Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 ·        Enumerator for NassauCounty   ThomasCreekBaptistChurch – Callahan, FL,     June 2008 – September 2009 Churchsound and video technician      ·        sound and video technician           Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I ·        Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications ·        Night (NOC) Network operator for a large Wide Area Network (WAN) ·        Monitored Multiple Check Authorization customers for problems with circuits, routers and applications ·        Resolved circuit and/or router issues or assist circuit carrier in resolving issue ·        Resolved application problems or assist application support in resolution ·        Liaison between customer and application support ·        Maintained and updated the NetOps Operation procedures Guide ·        Kept the listing of equipment on the raised floor updated ·        Involved in the training of all Night Check and Card server operation operators ·        FNIS acquired Certegy in 2005. Was one of 3 kept on.   Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) ·        Converting Documentation to Adobe format ·        Sole trainer of day/night shift System Management Center operators (SMC) ·        Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on.   EDS  (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator ·        Equifax outsourced the NetOps dept. to EDS in 1999. ·        Same job skills as listed above for FNIS.   Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator ·        All of the above for FNIS, except for circuit and router issues ·        Operated, monitored and trouble shot Tandem mainframe and servers on LAN ·        Supported in the operation of the Print, Tape and Microfiche rooms ·        Equifax acquired TelaCredit in 1991.   TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator ·        Operated and monitored Tandem Non-stop systems for Card and Check Auths ·        Operated multiple high-speed Laser printers and Microfiche printers ·        Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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• Access Services in SharePoint Server 2010

  - by Wayne

  Another SharePoint Server 2010 feature which cannot go unnoticed is the Access Services. Access Services is a service in SharePoint Server 2010 that allows administrators to view, edit, and configure a Microsoft access application within a Web Browser. Access Services settings support backup and recovery, regardless of whether there is a UI setting in Central Administration. However, backup and recovery only apply to service-level and administrative-level settings; end-user content from the Access application is not backed up as part of this process. Access Services has Windows PowerShell functionality that can be used to provide the service that uses settings from a previous backup; configure and manage macro and query setting; manage and configure session management; and configure all the global settings of the service. Key Benefits of SharePoint Server Access Services Easier Access to right tools: The enhanced, customizable Ribbon in Access 2010 makes it easy to uncover more commands so you can focus on the end product. The new Microsoft Office BackstageTM view is yet another feature that can help you easily analyze and document your database, share, publish, and customize your Access 2010 experience, all from one convenient location. Helps build database effortlessly and quickly: Out-of-the box templates and reusable components make Access Services the fastest, simplest database solution available. It helps find new pre-built templates which you can start using without customization or select templates created by your peers in the Access online community and customize them to meet your needs. It builds your databases with new modular components. New Application Parts enable you to add a set of common Access components, such as a table and form for task management, to your database in a few simple clicks. Database navigation is now simplified. It creates Navigation Forms and makes your frequently used forms and reports more accessible without writing any code or logic. Create Impactful forms and reports: Whether it's an inventory of your assets or customer sales database, Access 2010 brings the innovative tools you'd expect from Microsoft Office. Access Services easily spot trends and add emphasis to your data. It quickly create coordinating database forms and reports and bring the Web into your database. Obtain a centralized landing pad for your data: Access 2010 offers easy ways to bring your data together and help increase work quality. New technologies help break down barriers so you can share and work together on your databases, making you or your team more efficient and productive. Add automation and complex expressions: If you need a more robust database design, such as preventing record deletion if a specific condition is met or if you need to create calculations to forecast your budget, Access 2010 empowers you to be your own developer. The enhanced Expression Builder greatly simplifies your expression building experience with IntelliSense®. With the revamped Macro Designer, it's now even easier for you to add basic logic to your database. New Data Macros allow you to attach logic to your data, centralizing the logic on the table, not the objects that update your data. Key features of Access Services 2010 - Access database content through a Web browser: Newly added Access Services on Microsoft SharePoint Server 2010 enables you to make your databases available on the Web with new Web databases. Users without an Access client can open Web forms and reports via a browser and changes are automatically synchronized. - Simplify how you access the features you need: The Ribbon, improved in Access 2010, helps you access commands even more quickly by enabling you to customize or create your own tabs. The new Microsoft Office Backstage view replaces the traditional File menu to provide one central, organized location for all of your document management tasks. - Codeless navigation: Use professional looking web-like navigation forms to make frequently used forms and reports more accessible without writing any code or logic. - Easily reuse Access items in other databases: Use Application Parts to add pre-built Access components for common tasks to your database in a few simple clicks. You can also package common database components, such as data entry forms and reports for task management, and reuse them across your organization or other databases. - Simplified formatting: By using Office themes you can create coordinating professional forms and reports across your database. Simply select a familiar and great looking Office theme, or design your own, and apply it to your database. Newly created Access objects will automatically match your chosen theme.

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• Books are Dead! Long Live the Books!

  - by smisner

  We live in interesting times with regard to the availability of technical material. We have lots of free written material online in the form of vendor documentation online, forums, blogs, and Twitter. And we have written material that we can buy in the form of books, magazines, and training materials. Online videos and training – some free and some not free – are also an option. All of these formats are useful for one need or another. As an author, I pay particular attention to the demand for books, and for now I see no reason to stop authoring books. I assure you that I don’t get rich from the effort, and fortunately that is not my motivation. As someone who likes to refer to books frequently, I am still a big believer in books and have evidence from book sales that there are others like me. If I can do my part to help others learn about the technologies I work with, I will continue to produce content in a variety of formats, including books. (You can view a list of all of my books on the Publications page of my site and my online training videos at Pluralsight.) As a consumer of technical information, I prefer books because a book typically can get into a topic much more deeply than a blog post, and can provide more context than vendor documentation. It comes with a table of contents and a (hopefully accurate) index that helps me zero in on a topic of interest, and of course I can use the Search feature in digital form. Some people suggest that technology books are outdated as soon as they get published. I guess it depends on where you are with technology. Not everyone is able to upgrade to the latest and greatest version at release. I do assume, however, that the SQL Server 7.0 titles in my library have little value for me now, but I’m certain that the minute I discard the book, I’m going to want it for some reason! Meanwhile, as electronic books overtake physical books in sales, my husband is grateful that I can continue to build my collection digitally rather than physically as the books have a way of taking over significant square footage in our house! Blog posts, on the other hand, are useful for describing the scenarios that come up in real-life implementations that wouldn’t fit neatly into a book. As many years that I have working with the Microsoft BI stack, I still run into new problems that require creative thinking. Likewise, people who work with BI and other technologies that I use share what they learn through their blogs. Internet search engines help us find information in blogs that simply isn’t available anywhere else. Another great thing about blogs, also, is the connection to community and the dialog that can ensue between people with common interests. With the trend towards electronic formats for books, I imagine that we’ll see books continue to adapt to incorporate different forms of media and better ways to keep the information current. At the moment, I wish I had a better way to help readers with my last two Reporting Services books. In the case of the Microsoft® SQL Server™ 2005 Reporting Services Step by Step book, I have heard many cases of readers having problems with the sample database that shipped on CD – either the database was missing or it was corrupt. So I’ve provided a copy of the database on my site for download from http://datainspirations.com/uploads/rs2005sbsDW.zip. Then for the Microsoft® SQL Server™ 2008 Reporting Services Step by Step book, we decided to avoid the database problem by using the AdventureWorks2008 samples that Microsoft published on Codeplex (although code samples are still available on CD). We had this silly idea that the URL for the download would remain constant, but it seems that expectation was ill-founded. Currently, the sample database is found at http://msftdbprodsamples.codeplex.com/releases/view/37109 but I have no idea how long that will remain valid. My latest books (#9 and #10 which are milestones I never anticipated), Building Integrated Business Intelligence Solutions with SQL Server 2008 R2 and Office 2010 (McGraw Hill, 2011) and Business Intelligence in Microsoft SharePoint 2010 (Microsoft Press, 2011), will not ship with a CD, but will provide all code samples for download at a site maintained by the respective publishers. I expect that the URLs for the downloads for the book will remain valid, but there are lots of references to other sites that can change or disappear over time. Does that mean authors shouldn’t make reference to such sites? Personally, I think the benefits to be gained from including links are greater than the risks of the links becoming invalid at some point. Do you think the time for technology books has come to an end? Is the delivery of books in electronic format enough to keep them alive? If technological barriers were no object, what would make a book more valuable to you than other formats through which you can obtain information?

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• Developing Schema Compare for Oracle (Part 5): Query Snapshots

  - by Simon Cooper

  If you've emailed us about a bug you've encountered with the EAP or beta versions of Schema Compare for Oracle, we probably asked you to send us a query snapshot of your databases. Here, I explain what a query snapshot is, and how it helps us fix your bug. Problem 1: Debugging users' bug reports When we started the Schema Compare project, we knew we were going to get problems with users' databases - configurations we hadn't considered, features that weren't installed, unicode issues, wierd dependencies... With SQL Compare, users are generally happy to send us a database backup that we can restore using a single RESTORE DATABASE command on our test servers and immediately reproduce the problem. Oracle, on the other hand, would be a lot more tricky. As Oracle generally has a 1-to-1 mapping between instances and databases, any databases users sent would have to be restored to their own instance. Furthermore, the number of steps required to get a properly working database, and the size of most oracle databases, made it infeasible to ask every customer who came across a bug during our beta program to send us their databases. We also knew that there would be lots of issues with data security that would make it hard to get backups. So we needed an easier way to be able to debug customers issues and sort out what strange schema data Oracle was returning. Problem 2: Test execution time Another issue we knew we would have to solve was the execution time of the tests we would produce for the Schema Compare engine. Our initial prototype showed that querying the data dictionary for schema information was going to be slow (at least 15 seconds per database), and this is generally proportional to the size of the database. If you're running thousands of tests on the same databases, each one registering separate schemas, not only would the tests would take hours and hours to run, but the test servers would be hammered senseless. The solution To solve these, we needed to be able to populate the schema of a database without actually connecting to it. Well, the IDataReader interface is the primary way we read data from an Oracle server. The data dictionary queries we use return their data in terms of simple strings and numbers, which we then process and reconstruct into an object model, and the results of these queries are identical for identical schemas. So, we can record the raw results of the queries once, and then replay these results to construct the same object model as many times as required without needing to actually connect to the original database. This is what query snapshots do. They are binary files containing the raw unprocessed data we get back from the oracle server for all the queries we run on the data dictionary to get schema information. The core of the query snapshot generation takes the results of the IDataReader we get from running queries on Oracle, and passes the row data to a BinaryWriter that writes it straight to a file. The query snapshot can then be replayed to create the same object model; when the results of a specific query is needed by the population code, we can simply read the binary data stored in the file on disk and present it through an IDataReader wrapper. This is far faster than querying the server over the network, and allows us to run tests in a reasonable time. They also allow us to easily debug a customers problem; using a simple snapshot generation program, users can generate a query snapshot that could be sent along with a bug report that we can immediately replay on our machines to let us debug the issue, rather than having to obtain database backups and restore databases to test systems. There are also far fewer problems with data security; query snapshots only contain schema information, which is generally less sensitive than table data. Query snapshots implementation However, actually implementing such a feature did have a couple of 'gotchas' to it. My second blog post detailed the development of the dependencies algorithm we use to ensure we get all the dependencies in the database, and that algorithm uses data from both databases to find all the needed objects - what database you're comparing to affects what objects get populated from both databases. We get information on these additional objects using an appropriate WHERE clause on all the population queries. So, in order to accurately replay the results of querying the live database, the query snapshot needs to be a snapshot of a comparison of two databases, not just populating a single database. Furthermore, although the code population queries (eg querying all_tab_cols to get column information) can simply be passed straight from the IDataReader to the BinaryWriter, we need to hook into and run the live dependencies algorithm while we're creating the snapshot to ensure we get the same WHERE clauses, and the same query results, as if we were populating straight from a live system. We also need to store the results of the dependencies queries themselves, as the resulting dependency graph is stored within the OracleDatabase object that is produced, and is later used to help order actions in synchronization scripts. This is significantly helped by the dependencies algorithm being a deterministic algorithm - given the same input, it will always return the same output. Therefore, when we're replaying a query snapshot, and processing dependency information, we simply have to return the results of the queries in the order we got them from the live database, rather than trying to calculate the contents of all_dependencies on the fly. Query snapshots are a significant feature in Schema Compare that really helps us to debug problems with the tool, as well as making our testers happier. Although not really user-visible, they are very useful to the development team to help us fix bugs in the product much faster than we otherwise would be able to.

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