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  • Infrastructure and Platform As A Service in Private Cloud at Lawrence Livermore National Laboratory

    - by Anand Akela
    Scientists at the National Ignition Facility (NIF)— the world’s largest laser, at the Lawrence Livermore National Laboratory (LLNL)— need research environment that requires re-creating the physical environment and conditions that exist inside the sun. They have built private cloud infrastructure using Oracle VM and Oracle Enterprise Manager 12c to provision such an environment for research.  Tim Frazier of LLNL joined the "Managing Your Private Cloud With Oracle Enterprise Manager' session at Oracle Open World 2012 and discussed how the latest features in Oracle VM and Oracle Enterprise Manager 12c enables them to accelerate application provisioning in their private cloud. He also talked about how to increase service delivery agility, improve standardized roll outs, and do proactive management to gain total control of the private cloud environment. He also presented at the "Scene and Be Heard Theater" at Oracle OpenWorld 2012 and shared a lot of good information about his project and what they are doing in their private cloud environment. Learn more by looking at Tim's presentation .

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  • Oracle Linux 6.3 has been released

    - by Lenz Grimmer
    We're happy to announce the availability of Oracle Linux 6.3, the third update release for Oracle Linux 6. ISO images can now be obtained from the Oracle Software Delivery Cloud, the individual RPM packages have already been published from our public yum repository. This distribution now includes the Unbreakable Enterprise Kernel Release 2 (2.6.39-200), Oracle's recommended kernel version for Oracle Linux. For further details, please see the Oracle Linux 6.3 Release Notes. Remember, Oracle Linux can be downloaded, used and distributed free of charge, updates and errata are freely available. For support, you are free to decide for which of your systems you want to obtain a support subscription, and at which level each of  them should be supported. This makes Oracle Linux an ideal choice for both your development and production systems - you decide which support coverage is the best for each of your systems individually, while keeping all of them up-to-date and secure. Wim Coekaerts recently wrote several blog posts about the benefits of Oracle Linux, which are worth a read: Oracle Linux components More Oracle Linux options My own personal use of Oracle Linux

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  • Bridged virtual interface is not available or visible to ifconfig.

    - by Omniwombat
    Hello all. I'm running Ubuntu 9.04, kernel 2.6.28-18, and vmware-server 2.0.1. I'm attempting to setup a virtual linux machine to use a bridged interface rather than NAT or host-only. Both NAT and host-only work just fine. When running vmware-config.pl, I set /dev/vmnet0 to bridge eth0, /dev/vmnet1 to host-only, and /dev/vmnet8 to NAT. When I run ifconfig -a I see the physical interface (eth0), vmnet1 and vmnet8 both of which are up and have IP addresses assigned to them. I also see other various interfaces that are not relevant here. In the web console, when I ask that the guest machine's network card be bridged, it states that a bridged setup is "Not available" and shows the disabled device icon. Inside the guest machine, I do have an eth0 interface which I can set to anything I like, however it can't see my external network, or the host. I do see errors in my vmware/hostd.log which state: "The network bridge on device vmnet0 is not running. The virtual machine will not be able to communicate with the host or with other machines on your network" which confirms the problem. vmnet-bridge is running, and I see the following in my process table: /usr/bin/vmnet-bridge -d /var/run/vmnet-bridge-0.pid -n 0 -i eth0 I confirm that the /var/run/vmnet-bridge-0.pid file is there and that it points to the correct process. I saw this question relating to Ubuntu 9.04 and bridged interfaces, in which the poster determined that the vsock library was not getting built due to a flaw in the vmware-config.pl script. I applied the patch, reran the script, and confirm that vsock.ko and vsock.o are in my /lib directory structure. vsock does show up in an lsmod. My /etc/vmware directory has /vmnet1 and /vmnet8 subdirectories. They contain configuration utilities for running DHCP and nat type services as expected. There is no vmnet0 subdirectory. My /etc/vmware/netmap.conf file DOES show entries for vmnet0; both the name and the device as I configured it from the script. My /dev directory contains devices vmnet0 through vmnet9. They have major device number 119, and minor device numbers 0 through 9. /proc/net/dev shows statistics for vmnet1 and vmnet8, but not vmnet0. I have a /proc/vmnet directory, but it's empty. When I start or stop the vmware service with /etc/init.d/vmware start, I see the following: Starting VMware services: Virtual machine monitor done Virtual machine communication interface done VM communication interface socket family: done Virtual ethernet done Bridged networking on /dev/vmnet0 done Host-only networking on /dev/vmnet1 (background) done DHCP server on /dev/vmnet1 done Host-only networking on /dev/vmnet8 (background) done DHCP server on /dev/vmnet8 done NAT service on /dev/vmnet8 done VMware Server Authentication Daemon (background) done Shared Memory Available done Starting VMware management services: VMware Server Host Agent (background) done VMware Virtual Infrastructure Web Access Starting VMware autostart virtual machines: Virtual machines done Nothing appears to be wrong there. What n00b thing am I doing such that vmnet0 and only vmnet0 does not show up in the interface list?

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  • How to avoid Hotmail/Live rejections for (legit) large volume eMailing?

    - by vmarquez
    While qualifying eMail for Spam, Hotmail/Live checks the historical records of numbers of eMails sent by a sender (FROM, eMail Server, IP, etc.). Some times, perfectly valid bulk eMails that are not Spam, (i.e. double opt-in list, from a server with proper SPF Record, signed with DKIM, unregister links and contact info, etc.) are rejected and not delivered to destinataries. Not even to their Junk folder. I guess we can avoid this situation by progressivelly "training" Hotmail/Live about the reputation of our sender and sending small quantyties of eMails innitially and increasing the quantity for some amount/percentaje during each delivery. Are there guidelines or do you have any experience on these quantities, strategy, solutions? Thank you in advance. EDIT: This question with a bounty is still unanswered. 8 hours to be automatically awarded! Do you have the answer?

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  • Podcast: Dell Perot Systems Relies on Oracle In-Memory Database Cache

    - by john.brust
    Recently we spoke with Bill Binko, Technology Consultant at Dell Perot Systems, about a high volume web-based content delivery system they implemented for a client with Oracle In-Memory Database Cache. Their client needed to respond to ~1 billion hits (web requests) per day, but hadn't been able to support this load. Oracle In-Memory Database Cache allowed for multiple & complicated queries to take place without ever hitting the disk...providing sub-millisecond response time and ability to manage much higher high volumes of data. Old System: Old SQL Server Database, over 300 servers, difficult to maintain. New System: One Oracle Database 11g instance, multiple Oracle RAC nodes, backed up by Oracle Data Guard, and Oracle In-Memory Database Cache to cut query response times by 10x. Listen to the podcast.

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  • Web Interfaces not opening even after Port Forwarding is said to be working!

    - by Ahmad
    I'm encountering this strange problem which has baffled me to the ground, and which I haven't encountered even after years of doing port forwarding .. ! I am hoping somebody here can help me solve this mystery .. :) My network configuration is as follows: I have a DSL modem (custom made and branded by my ISP) which is receiving a DSL stream ... it has an external IP which is visible to the world, say, 11.22.33.44 ... This modem has DHCP enabled, has an internal IP for itself, which is 192.168.1.1 .. it is connected to 2 laptops via and ethernet cable .. Laptop 1 has IP 192.168.1.2, and Laptop 2 has IP 192.168.1.3 ... On Laptop 1, two applications are running, jDownloader and Media Player Classic, which have their web interfaces on ports 8765 and 13579, respectively ... I can access both of these web interfaces from Laptop 2 by opening these addresses: 192.1681.2:8765 and 192.168.1.2:13579 ... both of their web interfaces open up, meaning the web interfaces are working fine .. Moving on, I now want to access these web interfaces from outside my network as well, and so I've configured port forwarding in my PTCL modem to forward all traffic on ports between 8000 and 14000 (both TCP and UDP) to IP 192.168.1.2 ... I have verified that port forwarding is working by testing it using PortForward.com's port checker tool, and this website too: [URL]http://www.yougetsignal.com/tools/open-ports/[/URL] When I use the website, if I'm running the applications on Laptop 2, the website reports that the port is open .. if I then close the application, the website reports the port is closed ... This makes sense as nothing is listening on my machine in the latter case .. Also, if I disable port forwarding in my modem, again, the website reports the port is closed ... so, the website's results seem to be okay ... Same of the above can be said when I'm used PortForward.com's port checker tool ... So again, everything okay so far ... Now, here comes the problem !! ... Despite the above tools reporting that port forwarding is working, I am unable to open the web interfaces from outside my network ... So for example, if I tried to browse 11.22.33.44:8765 or 11.22.33.44:13579, nothing opens in my browser ... But if I accessed these web server's locally from Laptop 3, by typing in 192.168.1.2:8765 or 192.168.1.2:13579, they opened ... So where is the problem here ?? The tools report unanimously that port forwarding is working, and yet I am unable to open the web interfaces from outside the network .. Also note that I have disabled the firewall from my computer, and have also made sure that any option in the above programs (whose web interfaces I am trying to open) that says only local connections are to be accepted, is disabled ... So whats the problem ... ?!! Any ideas ??

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  • Marketing texts for freelance programmers [closed]

    - by chiborg
    I'm a freelance developer and would like to set up a website that describes my services. When trying to come up with texts for the web site I got a severe case of writers block. I know that I'd like to describe what I do (websites, CMS, web-based applications), the different stages of projects (analysis, contract, prototype, testing, improvement, delivery, payment, etc) and who the target audience is (owners of small to medium businesses). But I have this feeling that there are some rules/tips on how to write such texts and I don't know them - any pointers?

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  • Oracle 11g RAC 11.1.0.7 on OEL 5.4 templates for Oracle VM released!

    - by wim.coekaerts
    We just released 2 new template packs for Oracle VM on our e-delivery website. The RAC team spent a lot of time building these fine templates for Oracle VM including elaborate documentation for both test and production usage. The documentation is included in the tar/zip files. Have fun ! you can go to http://edelivery.oracle.com/oraclevm Product Pack : Oracle VM templates Platform : x86 32 bit or x86 64 bit Oracle VM Templates for Oracle RAC Media Pack for x86 (32 bit) Oracle VM Templates for Oracle RAC Media Pack for x86_64 (64 bit) Freely downloadable OEL (+OEL/JeOS) and Oracle VM and free download of the trial version of Oracle 11g RAC.

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  • Console Hangs when Attempting to Deploy Software Updates

    - by JCardenas
    When in the SCCM 2012 console under Software Updates, I click Deploy on a Software Update Group and the console hangs indefinitely. It just stops; I click away and back and Windows does not recognize that the console has stopped responding. I end up having to kill the console through Task Manager. I have left the console for hours and it never becomes responsive again. I have tried removing and reinstalling the SUP, without success. Server reboots do not help, either. The issue with the console occurs both on my desktop, and directly on the site server itself. Any ideas? I've checked server logs and found nothing that would be indicative of a problem. Update: I managed to find something from the SMSAdminUI.log file: [1, PID:820][10/12/2012 08:59:26] :Disposed ResultObject was passed to update delegate, ignoring but refresh operation may not complete correctly [14, PID:820][10/12/2012 13:53:57] :System.Management.ManagementException\r\nNot found \r\n at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode) at System.Management.ManagementObject.Initialize(Boolean getObject) at System.Management.ManagementBaseObject.get_wbemObject() at System.Management.PropertyData.RefreshPropertyInfo() at System.Management.PropertyDataCollection.get_Item(String propertyName) at System.Management.ManagementBaseObject.GetPropertyValue(String propertyName) at System.Management.ManagementBaseObject.get_Item(String propertyName) at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.GetInstance(String objectPath)\r\nManagementException details: instance of __ExtendedStatus { Operation = "GetObject"; ParameterInfo = "SMS_PackageToContent.ContentID=16794374,PackageID=\"CA100065\""; ProviderName = "WinMgmt"; }; \r\n [14, PID:820][10/12/2012 13:53:57] :(SMS_PackageToContent.ContentID=16794374,PackageID='CA100065') does not exist or its IsContentValid returns false. We will (re)download this content. [14, PID:820][10/12/2012 13:54:01] :Successfully validated or downloaded update fcadb0ea-90ce-4aad-bc95-192450f05211! [14, PID:820][10/12/2012 13:54:02] :System.Management.ManagementException\r\nNot found \r\n at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode) at System.Management.ManagementObject.Initialize(Boolean getObject) at System.Management.ManagementBaseObject.get_wbemObject() at System.Management.PropertyData.RefreshPropertyInfo() at System.Management.PropertyDataCollection.get_Item(String propertyName) at System.Management.ManagementBaseObject.GetPropertyValue(String propertyName) at System.Management.ManagementBaseObject.get_Item(String propertyName) at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.GetInstance(String objectPath)\r\nManagementException details: instance of __ExtendedStatus { Operation = "GetObject"; ParameterInfo = "SMS_PackageToContent.ContentID=16787459,PackageID=\"CA100065\""; ProviderName = "WinMgmt"; }; \r\n [14, PID:820][10/12/2012 13:54:02] :(SMS_PackageToContent.ContentID=16787459,PackageID='CA100065') does not exist or its IsContentValid returns false. We will (re)download this content. [14, PID:820][10/12/2012 13:54:03] :Successfully validated or downloaded update eec264ac-fbc7-4cc4-891b-7cc6ab5bfe0e! [14, PID:820][10/12/2012 13:54:03] :System.Management.ManagementException\r\nNot found \r\n at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode) at System.Management.ManagementObject.Initialize(Boolean getObject) at System.Management.ManagementBaseObject.get_wbemObject() at System.Management.PropertyData.RefreshPropertyInfo() at System.Management.PropertyDataCollection.get_Item(String propertyName) at System.Management.ManagementBaseObject.GetPropertyValue(String propertyName) at System.Management.ManagementBaseObject.get_Item(String propertyName) at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.GetInstance(String objectPath)\r\nManagementException details: instance of __ExtendedStatus { Operation = "GetObject"; ParameterInfo = "SMS_PackageToContent.ContentID=16784547,PackageID=\"CA100065\""; ProviderName = "WinMgmt"; }; \r\n [14, PID:820][10/12/2012 13:54:03] :(SMS_PackageToContent.ContentID=16784547,PackageID='CA100065') does not exist or its IsContentValid returns false. We will (re)download this content. [14, PID:820][10/12/2012 13:54:05] :Successfully validated or downloaded update 8d780338-eec1-4d31-b1cd-6187400c02f3! [14, PID:820][10/12/2012 13:54:05] :System.Management.ManagementException\r\nNot found \r\n at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode) at System.Management.ManagementObject.Initialize(Boolean getObject) at System.Management.ManagementBaseObject.get_wbemObject() at System.Management.PropertyData.RefreshPropertyInfo() at System.Management.PropertyDataCollection.get_Item(String propertyName) at System.Management.ManagementBaseObject.GetPropertyValue(String propertyName) at System.Management.ManagementBaseObject.get_Item(String propertyName) at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.GetInstance(String objectPath)\r\nManagementException details: instance of __ExtendedStatus { Operation = "GetObject"; ParameterInfo = "SMS_PackageToContent.ContentID=16787423,PackageID=\"CA100065\""; ProviderName = "WinMgmt"; }; \r\n [14, PID:820][10/12/2012 13:54:05] :(SMS_PackageToContent.ContentID=16787423,PackageID='CA100065') does not exist or its IsContentValid returns false. We will (re)download this content.

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  • KVM + Cloudmin + IpTables

    - by Alex
    I have a KVM virtualization on a machine. I use Ubuntu Server + Cloudmin (in order to manage virtual machine instances). On a host system I have four network interfaces: ebadmin@saturn:/var/log$ ifconfig br0 Link encap:Ethernet HWaddr 10:78:d2:ec:16:38 inet addr:192.168.0.253 Bcast:192.168.0.255 Mask:255.255.255.0 inet6 addr: fe80::1278:d2ff:feec:1638/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:589337 errors:0 dropped:0 overruns:0 frame:0 TX packets:334357 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:753652448 (753.6 MB) TX bytes:43385198 (43.3 MB) br1 Link encap:Ethernet HWaddr 6e:a4:06:39:26:60 inet addr:192.168.10.1 Bcast:192.168.10.255 Mask:255.255.255.0 inet6 addr: fe80::6ca4:6ff:fe39:2660/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:16995 errors:0 dropped:0 overruns:0 frame:0 TX packets:13309 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:2059264 (2.0 MB) TX bytes:1763980 (1.7 MB) eth0 Link encap:Ethernet HWaddr 10:78:d2:ec:16:38 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:610558 errors:0 dropped:0 overruns:0 frame:0 TX packets:332382 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:769477564 (769.4 MB) TX bytes:44360402 (44.3 MB) Interrupt:20 Memory:fe400000-fe420000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:239632 errors:0 dropped:0 overruns:0 frame:0 TX packets:239632 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:50738052 (50.7 MB) TX bytes:50738052 (50.7 MB) tap0 Link encap:Ethernet HWaddr 6e:a4:06:39:26:60 inet6 addr: fe80::6ca4:6ff:fe39:2660/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:17821 errors:0 dropped:0 overruns:0 frame:0 TX packets:13703 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:500 RX bytes:2370468 (2.3 MB) TX bytes:1782356 (1.7 MB) br0 is connected to a real network, br1 is used to create a private network shared between guest systems. Now I need to configure iptables for network access. First of all I allow ssh sessions on port 8022 on the host system, then I allow all connections in state RELATED, ESTABLISHED. This is working ok. I install another system as guest, it's IP address is 192.168.10.2, and now I have two problems: I want to allow the access from this host to the outside world, cannot accomplish this. I can ssh from the host. I want to be able to ssh to the guest from the outside world using 8023 port. Cannot accomplish this. Full iptables configuration is following: ebadmin@saturn:/var/log$ sudo iptables --list [sudo] password for ebadmin: Chain INPUT (policy DROP) target prot opt source destination ACCEPT all -- anywhere anywhere ACCEPT tcp -- anywhere anywhere tcp dpt:8022 ACCEPT all -- anywhere anywhere state RELATED,ESTABLISHED LOG all -- anywhere anywhere LOG level warning Chain FORWARD (policy ACCEPT) target prot opt source destination LOG all -- anywhere anywhere LOG level warning Chain OUTPUT (policy ACCEPT) target prot opt source destination LOG all -- anywhere anywhere LOG level warning ebadmin@saturn:/var/log$ sudo iptables -t nat --list Chain PREROUTING (policy ACCEPT) target prot opt source destination DNAT tcp -- anywhere anywhere tcp spt:8023 to:192.168.10.2:22 Chain INPUT (policy ACCEPT) target prot opt source destination Chain OUTPUT (policy ACCEPT) target prot opt source destination Chain POSTROUTING (policy ACCEPT) target prot opt source destination The worst of all is that I don't know how to interpret iptables logs. I don't see the final decision of the firewall. Need help urgently.

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • Crosstalk Retail Panel

    - by David Dorf
    Susan Reda from Stores magazine hosted a panel at Crosstalk earlier this year.  I found the discussions on mobile and Commerce Anywhere very interesting, especially from the perspective of retailers not based in the US.  On the panel were: Michel Joncas, CIO at Groupe Dynamite (Canada) David Hunn, Head of IT Delivery at John Lewis (UK) Dan West, CIO at New Look (UK) Tom Madigan, VP at Oracle Retail Take a look: &amp;amp;amp;lt;span id=&amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;quot;&amp;amp;amp;gt;&amp;amp;amp;lt;/span&amp;amp;amp;gt;

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  • Performance of Cluster Shared Volume file copy from SAN

    - by Sequenzia
    I am hoping someone can help me out with a strange issue. We are running a Microsoft Failover Cluster with Server 2008 R2 and an Equallogic PS4000 SAN. Our main configuration has 2 Dell Poweredge T710 Servers in the cluster. We have CSV and Quorm setup. The servers each have 10 Broadcom 1Gb NICs. Right now 4 of the NICS are on the iSCSI network for accessing the SAN. They use MPIO and the Dell HIT pack. We have 5 VMs running on each node and everything runs smooth. No noticeable performance issues or anything. From the SAN I can see the 4 iSCSI connections from each server to each volume (CSV and Quorm). Again, it seems to perform great. The problem I am running into is with backups. I have tried a few backup programs like backupchain and Veeam. The problem is both of them are very very slow to backup the VMs. For instance I have a 500GB (fixed disc) VHD that’s running on the cluster. It takes over 18 hours to backup that VHD and that’s with compression and depuping turned off which is supposed to be the fasted. We also have a separate server that is just for backups. It has a lot of directed attached storage. As part of the troubleshooting I decided to bring that server into the cluster as a node. It now has access to the CSV and can read from C:\clusterstorage\volume1 which is where our VHDs live. This backup server only has 2 NICs. 1 NIC is going to the iSCSI network and the other is just on the main network. It has Intel NICS in it without any sort of MPIO or teaming. So with the 3rd server now in the cluster I started doing some benchmarking. I have a test VHD that’s about 7GBs that’s stored in the CSV. I have tested file copying that VHD from all 3 servers to directed attached storage in the respective server. The 2 Dell servers that are the main nodes in the cluster (they house the VMs) are reading that file at about 20Mbs/Sec. Which at that rate is way to slow for the backups. The other server which only has 1 NIC to the SAN is reading at around 100Mbs/Sec. I spent a few hours on the phone with Dell today about this . We went through all kind of tests and he was pretty dumb founded. He really has no idea why that server with only 1 NIC is reading about 5 times as fast as the servers with 4 NICS and MPIO. We looked at the network utilization of the NICs while the file copy was going on. The servers with the 4 NICs had a small increase of activity during the file copy but they only went up to around 8-10% on all 4 NICs. The other server with the 1 NIC jumped up to over 80% during the file copy. I plan on doing some more testing after hours and calling Dell back tomorrow but I really am confused (and so is Dell’s support rep) why I cannot get faster file copy access to the CSV on those servers. Anyone have any input on this? Any feedback would be greatly appreciated. Thanks in advance.

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  • DKIMPROXY signing wrong domain

    - by user64566
    Just.... wont sign a thing... The dkimproxy_out.conf: # specify what address/port DKIMproxy should listen on listen 127.0.0.1:10028 # specify what address/port DKIMproxy forwards mail to relay 127.0.0.1:10029 # specify what domains DKIMproxy can sign for (comma-separated, no spaces) domain tinymagnet.com,hypnoenterprises.com # specify what signatures to add signature dkim(c=relaxed) signature domainkeys(c=nofws) # specify location of the private key keyfile /etc/postfix/dkim/private.key # specify the selector (i.e. the name of the key record put in DNS) selector mail The direct connection straight to the server, making it clear that this is a problem with dkimproxy and not postfix... mmxbass@hypno1:~$ telnet localhost 10028 Trying 127.0.0.1... Connected to localhost.localdomain. Escape character is '^]'. 220 hypno1.hypnoenterprises.com ESMTP Postfix (Debian/GNU) EHLO hypno1.hypnoenterprises.com 250-hypno1.hypnoenterprises.com 250-PIPELINING 250-SIZE 250-ETRN 250-STARTTLS 250-AUTH PLAIN LOGIN 250-AUTH=PLAIN LOGIN 250-ENHANCEDSTATUSCODES 250-8BITMIME 250 DSN MAIL FROM:<[email protected]> 250 2.1.0 Ok RCPT TO:<[email protected]> 250 2.1.5 Ok DATA 354 End data with <CR><LF>.<CR><LF> SUBJECT:test . 250 2.0.0 Ok: queued as B62A78D94F QUIT 221 2.0.0 Bye Now lets look at the mail headers as reported by myiptest.com: From [email protected] Thu Dec 23 18:57:14 2010 Return-path: Envelope-to: [email protected] Delivery-date: Thu, 23 Dec 2010 18:57:14 +0000 Received: from [184.82.95.154] (helo=hypno1.hypnoenterprises.com) by myiptest.com with esmtp (Exim 4.69) (envelope-from ) id 1PVqLi-0004YR-5f for [email protected]; Thu, 23 Dec 2010 18:57:14 +0000 Received: from hypno1.hypnoenterprises.com (localhost.localdomain [127.0.0.1]) by hypno1.hypnoenterprises.com (Postfix) with ESMTP id 878418D902 for ; Thu, 23 Dec 2010 13:57:26 -0500 (EST) DKIM-Signature: v=1; a=rsa-sha1; c=simple; d=hypnoenterprises.com; h= from:to:subject:date:mime-version:content-type :content-transfer-encoding:message-id; s=mail; bh=uoq1oCgLlTqpdD X/iUbLy7J1Wic=; b=HxBKTGjzTpZSZU8xkICtARCKxqriqZK+qHkY1U8qQlOw+S S1wlZxzTeDGIOgeiTviGDpcKWkLLTMlUvx8dY4FuT8K1/raO9nMC7xjG2uLayPX0 zLzm4Srs44jlfRQIjrQd9tNnp35Wkry6dHPv1u21WUvnDWaKARzGGHRLfAzW4= Received: from localhost (localhost.localdomain [127.0.0.1]) by hypno1.hypnoenterprises.com (Postfix) with ESMTP id 2A04A8D945 for ; Thu, 23 Dec 2010 13:57:26 -0500 (EST) X-Virus-Scanned: Debian amavisd-new at hypno1.hypnoenterprises.com Received: from hypno1.hypnoenterprises.com ([127.0.0.1]) by localhost (hypno1.hypnoenterprises.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id Ua7BnnzmIaUO for ; Thu, 23 Dec 2010 13:57:25 -0500 (EST) Received: from phoenix.localnet (c-76-23-245-211.hsd1.ma.comcast.net [76.23.245.211]) (using TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)) (No client certificate requested) by hypno1.hypnoenterprises.com (Postfix) with ESMTPSA id 48A0D8D90D for ; Thu, 23 Dec 2010 13:57:25 -0500 (EST) From: Joshua Pech To: [email protected] Subject: test Date: Thu, 23 Dec 2010 13:57:25 -0500 User-Agent: KMail/1.13.5 (Linux/2.6.32-5-amd64; KDE/4.4.5; x86_64; ; ) MIME-Version: 1.0 Content-Type: Text/Plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Message-Id: DomainKey-Status: no signature Received-SPF: pass (myiptest.com: domain of tinymagnet.com designates 184.82.95.154 as permitted sender) Notice how the dkim signature specifies the d=hypnoenterprises.com.... why?

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  • Wrapping up an Exciting Mobile World Congress

    - by Jacob Lehrbaum
    Its been a busy week here in Barcelona, with noticeably more energy at the show than in 2010. This year, we decided to move the Java booth to the App Planet and really engage with the increasing number of developers that are attending the event. Our booth featured 10 demos and a series of nearly 25 workshops featuring a variety of topics ranging from information about Java Verified, to the use of web technologies with Java ME, to sessions hosted by Operators such as Orange and Telefonica (see image to the left).One of the more popular topics in our booth was the use of Java in the Smart Grid. In our booth we were showing off some of the work of the Hydra Consortium whose goal it is to leverage the emerging smart grid infrastructure to securely enable the delivery of personal health data (weight, blood pressure, etc) from the home to your doctor. If you'd like to learn more about this innovative project, you can watch a video that was filmed at the event featuring Charles Palmer of Onzo. If you'd like to learn more about Java in the Smart Grid, check out our on-demand webinar

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  • The 20 Best How-To Geek Explainer Topics for 2010

    - by The Geek
    It’s near the end of 2010, and we’ve put together a list of the 20 best “Explainer” articles of the year—where we answer a question and teach you a little more about the topic. Enjoy! Latest Features How-To Geek ETC How to Use the Avira Rescue CD to Clean Your Infected PC The Complete List of iPad Tips, Tricks, and Tutorials Is Your Desktop Printer More Expensive Than Printing Services? 20 OS X Keyboard Shortcuts You Might Not Know HTG Explains: Which Linux File System Should You Choose? HTG Explains: Why Does Photo Paper Improve Print Quality? Simon’s Cat Explores the Christmas Tree! [Video] The Outdoor Lights Scene from National Lampoon’s Christmas Vacation [Video] The Famous Home Alone Pizza Delivery Scene [Classic Video] Chronicles of Narnia: The Voyage of the Dawn Treader Theme for Windows 7 Cardinal and Rabbit Sharing a Tree on a Cold Winter Morning Wallpaper An Alternate Star Wars Christmas Special [Video]

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  • What options are there for integrating with payment gateways?

    - by Rowland Shaw
    It seems that there are only two types of payment gateway service out there at the moment; Either that the entire cart logic is handled offsite (with something like Paypal's Standard option) or the other option being that you need to go through the certification for handling credit card numbers and doing pretty much everything yourself. Ideally, for the project I'm working on, I'm after a bit of middle ground such that I can handle the cart on-site, and only pass over to a payment gateway (with an order amount, billing & delivery details, and order ref) for them to handle the card details, before passing back. I'm sure that I've used e-commerce sites using this pattern before, but I cannot find any payment providers out there that offer this sort of option, so are there any? The only over requirement we have at present is that it must accept orders in Sterling.

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  • Oracle Tuxedo 12c in Japan

    - by Hiro
    Oracle Tuxedo 12c (12.1.1) ?2012/11/06????????????? ?Oracle Tuxedo 12c ?????????????????????????????·??????????????????????????????? "????"??????????12c??Oracle Exalogic???????????????Oracle Tuxedo Message Queue????????????????????????????? ??????????????????FAQ(??????)???????????????? Q. ???????????Oracle Tuxedo ?Media Pack?????????????? A. ?? "Oracle Software Delivery Cloud" (?? eDelivery) ??????????????????Media Pack????"Oracle Fusion Middleware 12c Media Pack"????????(???"Tuxedo"??????????????????????????????????????????????? ???) Q. ????(??OS??)???????????? A. Oracle Tuxedo 12c ???????·??????????????????????????????(????"Oracle Tuxedo 12c Release 1 (12.1.1)")???????"Platform Data Sheets"????????????????????(????"Oracle Tuxedo 12c Release 1 (12.1.1)"??????????) Q. Oracle Tuxedo 12c ??????????????? A. ???????? "Oracle Technology Network" (OTN) ???Oracle Tuxedo?????????????????·????????·??????????????(10/24???11g??12c???????????) ?????    

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  • Two Weeks As A Software Estimation Rule of Thumb?

    - by Todd Williamson
    I saw a blog posting that spoke to me: http://james-iry.blogspot.com/2010/10/how-to-estimate-software.html Oddly, this is the kind of estimate that I tend to do on smaller projects. Just about everything is "two weeks" as that is comfortably far enough out. I once had an instructor walk us through how to create a more detailed estimate, wherein we already had the requirements up front, etc. and even after all the careful tabulation and such the final instruction was "Now that you have all this documentation go ahead and double it." Agile practitioners seem to like two weeks also as a sprint length. Is there something magical about two weeks? Is it a hrair number for our psyches or some other kind of crutch? Do you have an immediate default fall-back schedule strategy when you are pressed for an initial delivery date?

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  • To branch or not to branch?

    - by Idsa
    Till recently my development workflow was the following: Get the feature from product owner Make a branch (if feature is more than 1 day) Implement it in a branch Merge changes from main branch to my branch (to reduce conflicts during backward merging) Merge my branch back to main branch Sometimes there were problems with merging, but in general I liked it. But recently I see more and more followers of idea to not make branches as it makes more difficult to practice continuous integration, continuous delivery, etc. And it sounds especially funny from people with distributed VCS background who were talking so much about great merging implementations of Git, Mercurial, etc. So the question is should we use branches nowadays?

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  • The Best Websites for Creating and Sending Free eCards

    - by Lori Kaufman
    With the holiday season upon us, it’s time to pull out the holiday card list and get writing. However, how would you like to save some money this year and also help save the environment? We’ve assembled a list of websites that allow you to create electronic cards (eCards) you can send (using email, Facebook, or other electronic delivery methods) to friends and family for the holidays, or for any other occasion. Each site listed provides free eCards you can send or has a free option, as well as a paid option. Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It How To Delete, Move, or Rename Locked Files in Windows

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  • The Top 5 Business Challenges in Financial Services. Oracle Process Accelerators as a Solution By Lance Shaw

    - by JuergenKress
    Here at Oracle, we continue to release Process Accelerators for additional solutions.  These Accelerators help achieve process excellence faster with end-to-end implementations of common business processes.  They are Ready-to-use and extensible, and include industry specific best practices. One common industry where Process Accelerators are used to speed the delivery of business process management solutions is Financial Services.  We've recently produced a whitepaper that identifies the top five business challenges in the financial services industry and outlines how adopting Oracle Process Accelerators can give a competitive edge. To get the whitepaper please visit our website. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: financial services,process accelerators,Lance Shaw,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • INNOVATIONS IN PRODUCTS – Partner Briefing PROGRAM - October 1st

    - by Mike.Hallett(at)Oracle-BI&EPM
    Partners are invited to join the Innovations in Products webcast, October 1st: 4:00pm CET /5:00pm UK BI & EPM Product breakout Webcast sessions available on October 1st: Topics Speaker To Register Oracle Endeca Information Discovery, Product Overview Emma Palii, BI Sales Consultant CLICK HERE Hyperion Project Financial Planning, Measure the full financial impacts of your Projects Olivier Bernard, EPM Business Solutions Director CLICK HERE To see the full list of session topics, goto the overall registration page Innovations in Products October 1st.    To access the previously presented Applications, and Public-Sector Value Proposition presentations, please click here. Delivery Format: 1 Hour Webcast The Innovations in Products program is a series of Oracle product presentations followed by live Q&A.  It will be delivered over the Web.  Partner Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. For further information please contact Markku Rouhiainen.  

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  • An alternative way to request read reciepts

    - by lavanyadeepak
    An alternative way to request read reciepts Sometime or other we use messaging namespaces like System.Net.Mail or System.Web.Mail to send emails from our applications. When we would need to include headers to request delivery or return reciepts (often called as Message Disposition Notifications) we lock ourselves to the limitation that not all email servers/email clients can satisfy this. We can enhance this border a little now, thanks to a new innovation I discovered from Gawab. It embeds a small invisible image of 1x1 dimension and the image source reads as recieptimg.php?id=2323425324. When this image is requested by the web browser or email client, the serverside handler does a smart mapping based on the ID to indicate that the message was read. We call them as 'Web Bugs'. But wait it is not a fool proof solution since spammers misuse this technique to confirm activeness of an email address and most of the email clients suppress inline images for security reasons. I just thought anyway would share this observation for the benefit of others.

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  • Keeping up to date with PeopleSoft Global Payroll Australia legislation

    - by Carolyn Cozart
    The Temporary Flood and Cyclone Reconstruction levy (flood levy) will now apply to individuals for the 2011-2012 year. Tax Laws Amendment Bill 2011 was tabled in parliament in February 2011 and received royal assent in April 2011. The tax tables, however, were released last week in May 2011. To find out  the details of what is changing in Global Payroll Australia as well as targeted delivery dates, please visit the Knowledge Center on Support.Oracle.com. Click on the Knowledge tab. Simply type in keywords ‘Global Payroll Australia Position’. If further amendments are made, we will revise the document accordingly. Let the Oracle/PeopleSoft team help reduce the stress and anxiety of these changing times by staying informed. PeopleSoft is working hard to get you the information you need. The information is just a few clicks away.

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