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  • Easy Made Easier

    - by dragonfly
        How easy is it to deploy a 2 node, fully redundant Oracle RAC cluster? Not very. Unless you use an Oracle Database Appliance. The focus of this member of Oracle's Engineered Systems family is to simplify the configuration, management and maintenance throughout the life of the system, while offering pay-as-you-grow scaling. Getting a 2-node RAC cluster up and running in under 2 hours has been made possible by the Oracle Database Appliance. Don't take my word for it, just check out these blog posts from partners and end users. The Oracle Database Appliance Experience - Zip Zoom Zoom http://www.fuadarshad.com/2012/02/oracle-database-appliance-experience.html Off-the-shelf Oracle database servers http://normanweaver.wordpress.com/2011/10/10/off-the-shelf-oracle-database-servers/ Oracle Database Appliance – Deployment Steps http://marcel.vandewaters.nl/oracle/database-appliance/oracle-database-appliance-deployment-steps     See how easy it is to deploy an Oracle Database Appliance for high availability with RAC? Now for the meat of this post, which is the first in a series of posts describing tips for making the deployment of an ODA even easier. The key to the easy deployment of an Oracle Database Appliance is the Appliance Manager software, which does the actual software deployment and configuration, based on best practices. But in order for it to do that, it needs some basic information first, including system name, IP addresses, etc. That's where the Appliance Manager GUI comes in to play, taking a wizard approach to specifying the information needed.     Using the Appliance Manager GUI is pretty straight forward, stepping through several screens of information to enter data in typical wizard style. Like most configuration tasks, it helps to gather the required information before hand. But before you rush out to a committee meeting on what to use for host names, and rely on whatever IP addresses might be hanging around, make sure you are familiar with some of the auto-fill defaults for the Appliance Manager. I'll step through the key screens below to highlight the results of the auto-fill capability of the Appliance Manager GUI.     Depending on which of the 2 Configuration Types (Config Type screen) you choose, you will get a slightly different set of screens. The Typical configuration assumes certain default configuration choices and has the fewest screens, where as the Custom configuration gives you the most flexibility in what you configure from the start. In the examples below, I have used the Custom config type.     One of the first items you are asked for is the System Name (System Info screen). This is used to identify the system, but also as the base for the default hostnames on following screens. In this screen shot, the System Name is "oda".     When you get to the next screen (Generic Network screen), you enter your domain name, DNS IP address(es), and NTP IP address(es). Next up is the Public Network screen, seen below, where you will see the host name fields are automatically filled in with default host names based on the System Name, in this case "oda". The System Name is also the basis for default host names for the extra ethernet ports available for configuration as part of a Custom configuration, as seen in the 2nd screen shot below (Other Network). There is no requirement to use these host names, as you can easily edit any of the host names. This does make filling in the configuration details easier and less prone to "fat fingers" if you are OK with these host names. Here is a full list of the automatically filled in host names. 1 2 1-vip 2-vip -scan 1-ilom 2-ilom 1-net1 2-net1 1-net2 2-net2 1-net3 2-net3     Another auto-fill feature of the Appliance Manager GUI follows a common practice of deploying IP Addresses for a RAC cluster in sequential order. In the screen shot below, I entered the first IP address (Node1-IP), then hit Tab to move to the next field. As a result, the next 5 IP address fields were automatically filled in with the next 5 IP addresses sequentially from the first one I entered. As with the host names, these are not required, and can be changed to whatever your IP address values are. One note of caution though, if the first IP Address field (Node1-IP) is filled out and you click in that field and back out, the following 5 IP addresses will be set to the sequential default. If you don't use the sequential IP addresses, pay attention to where you click that mouse. :-)     In the screen shot below, by entering the netmask value in the Netmask field, in this case 255.255.255.0, the gateway value was auto-filled into the Gateway field, based on the IP addresses and netmask previously entered. As always, you can change this value.     My last 2 screen shots illustrate that the same sequential IP address autofill and netmask to gateway autofill works when entering the IP configuration details for the Integrated Lights Out Manager (ILOM) for both nodes. The time these auto-fill capabilities save in entering data is nice, but from my perspective not as important as the opportunity to avoid data entry errors. In my next post in this series, I will touch on the benefit of using the network validation capability of the Appliance Manager GUI prior to deploying an Oracle Database Appliance.

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  • How to Forward Ports to a Virtual Machine and Use It as a Server

    - by Chris Hoffman
    VirtualBox and VMware both create virtual machines with the NAT network type by default. If you want to run server software inside a virtual machine, you’ll need to change its network type or forward ports through the virtual NAT. Virtual machines don’t normally need to be reachable from outside the virtual machine, so the default is fine for most people. It actually provides some security, as it isolates the virtual machine from incoming connections. How To Switch Webmail Providers Without Losing All Your Email How To Force Windows Applications to Use a Specific CPU HTG Explains: Is UPnP a Security Risk?

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  • Virtual Lab part 2&ndash;Templates, Patterns, Baselines

    - by Geoff N. Hiten
    Once you have a good virtualization platform chosen, whether it is a desktop, server or laptop environment, the temptation is to build “X”.  “X” may be a SharePoint lab, a Virtual Cluster, an AD test environment or some other cool project that you really need RIGHT NOW.  That would be doing it wrong. My grandfather taught woodworking and cabinetmaking for twenty-seven years at a trade school in Alabama.  He was the first instructor hired at that school and the only teacher for the first two years.  His students built tables, chairs, and workbenches so the school could start its HVAC courses.   Visiting as a child, I also noticed many extra “helper” stands, benches, holders, and gadgets all built from wood.  What does that have to do with a virtual lab, you ask?  Well, that is the same approach you should take.  Build stuff that you will use.  Not for solving a particular problem, but to let the Virtual Lab be part of your normal troubleshooting toolkit. Start with basic copies of various Operating Systems.  Load and patch server and desktop OS environments.  This also helps build your collection of ISO files, another essential element of a virtual Lab.  Once you have these “baseline” images, you can use your Virtualization software’s snapshot capability to freeze the image.  Clone the snapshot and you have a brand new fully patched machine in mere moments.  You may have to sysprep some of the Microsoft OS environments if you are going to create a domain environment or experiment with clustering.  That is still much faster than loading and patching from scratch. So once you have a stock of raw materials (baseline images in this case) where should you start.  Again, my grandfather’s workshop gives us the answer.  In the shop it was workbenches and tables to hold large workpieces that made the equipment more useful.  In a Windows environment the same role falls to the fundamental network services:  DHCP, DNS, Active Directory, Routing, File Services, and Storage services.  Plan your internal network setup.  Build out an AD controller with all the features listed.  Make the actual domain an isolated domain so it will not care about where you take it.  Add the Microsoft iSCSI target.  Once you have this single system, you can leverage it for almost any network environment beyond a simple stand-alone system. Having these templates and fundamental infrastructure elements ready to run means I can build a quick lab in minutes instead of hours.  My solutions are well-tested, my processes fully documented with screenshots, and my plans validated well before I have to make any changes to client systems.  the work I put in is easily returned in increased value and client satisfaction.

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  • What are these errors when I try to "make" the driver of my wireless adapter?

    - by Tom Brito
    I got got a wireless to usb adapter, and I'm having some trouble to install the drivers on Ubuntu. First of all, the readme says to use the make command, and I already got errors: $ make make[1]: Entering directory `/usr/src/linux-headers-2.6.35-22-generic' CC [M] /home/wellington/Desktop/rtl8192su_linux_2.4_2.6.0003.0301.2010/HAL/rtl8192u/r8192U_core.o /home/wellington/Desktop/rtl8192su_linux_2.4_2.6.0003.0301.2010/HAL/rtl8192u/r8192U_core.c: In function ‘rtl8192_usb_probe’: /home/wellington/Desktop/rtl8192su_linux_2.4_2.6.0003.0301.2010/HAL/rtl8192u/r8192U_core.c:12325: error: ‘struct net_device’ has no member named ‘open’ /home/wellington/Desktop/rtl8192su_linux_2.4_2.6.0003.0301.2010/HAL/rtl8192u/r8192U_core.c:12326: error: ‘struct net_device’ has no member named ‘stop’ /home/wellington/Desktop/rtl8192su_linux_2.4_2.6.0003.0301.2010/HAL/rtl8192u/r8192U_core.c:12327: error: ‘struct net_device’ has no member named ‘tx_timeout’ /home/wellington/Desktop/rtl8192su_linux_2.4_2.6.0003.0301.2010/HAL/rtl8192u/r8192U_core.c:12328: error: ‘struct net_device’ has no member named ‘do_ioctl’ /home/wellington/Desktop/rtl8192su_linux_2.4_2.6.0003.0301.2010/HAL/rtl8192u/r8192U_core.c:12329: error: ‘struct net_device’ has no member named ‘set_multicast_list’ /home/wellington/Desktop/rtl8192su_linux_2.4_2.6.0003.0301.2010/HAL/rtl8192u/r8192U_core.c:12330: error: ‘struct net_device’ has no member named ‘set_mac_address’ /home/wellington/Desktop/rtl8192su_linux_2.4_2.6.0003.0301.2010/HAL/rtl8192u/r8192U_core.c:12331: error: ‘struct net_device’ has no member named ‘get_stats’ /home/wellington/Desktop/rtl8192su_linux_2.4_2.6.0003.0301.2010/HAL/rtl8192u/r8192U_core.c:12332: error: ‘struct net_device’ has no member named ‘hard_start_xmit’ make[2]: *** [/home/wellington/Desktop/rtl8192su_linux_2.4_2.6.0003.0301.2010/HAL/rtl8192u/r8192U_core.o] Error 1 make[1]: *** [_module_/home/wellington/Desktop/rtl8192su_linux_2.4_2.6.0003.0301.2010/HAL/rtl8192u] Error 2 make[1]: Leaving directory `/usr/src/linux-headers-2.6.35-22-generic' make: *** [all] Error 2 /home/wellington/Desktop/rtl8192su_linux_2.4_2.6.0003.0301.2010/ is the path where I copied the drivers on my computer. Any idea how to solve this? (I don't even know what the error is...) update: sudo lshw -class network *-network description: Ethernet interface product: RTL8111/8168B PCI Express Gigabit Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:01:00.0 logical name: eth0 version: 03 serial: 78:e3:b5:e7:5f:6e size: 10MB/s capacity: 1GB/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no multicast=yes port=MII speed=10MB/s resources: irq:42 ioport:d800(size=256) memory:fbeff000-fbefffff memory:faffc000-faffffff memory:fbec0000-fbedffff *-network DISABLED description: Wireless interface physical id: 2 logical name: wlan0 serial: 00:26:18:a1:ae:64 capabilities: ethernet physical wireless configuration: broadcast=yes multicast=yes wireless=802.11b/g

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  • New Oracles VM RAC template with support for oracle vm 3 built-in

    - by wcoekaer
    The RAC team did it again (thanks Saar!) - another awesome set of Oracle VM templates published and uploaded to My Oracle Support. You can find the main page here. What's special about the latest version of DeployCluster is that it integrates tightly with Oracle VM 3 manager. It basically is an Oracle VM frontend that helps start VMs, pass arguments down automatically and there is absolutely no need to log into the Oracle VM servers or the guests. Once it completes, you have an entire Oracle RAC database setup ready to go. Here's a short summary of the steps : Set up an Oracle VM 3 server pool Download the Oracle VM RAC template from oracle.com Import the template into Oracle VM using Oracle VM Manager repository - import Create a public and private network in Oracle VM Manager in the network tab Configure the template with the right public and private virtual networks Create a set of shared disks (physical or virtual) to assign to the VMs you want to create (for ASM/at least 5) Clone a set of VMs from the template (as many RAC nodes as you plan to configure) With Oracle VM 3.1 you can clone with a number so one clone command for, say 8 VMs is easy. Assign the shared devices/disks to the cloned VMs Create a netconfig.ini file on your manager node or a client where you plan to run DeployCluster This little text file just contains the IP addresses, hostnames etc for your cluster. It is a very simple small textfile. Run deploycluster.py with the VM names as argument Done. At this point, the tool will connect to Oracle VM Manager, start the VMs and configure each one, Configure the OS (Oracle Linux) Configure the disks with ASM Configure the clusterware (CRS) Configure ASM Create database instances on each node. Now you are ready to log in, and use your x node database cluster. x No need to download various products from various websites, click on trial licenses for the OS, go to a Virtual Machine store with sample and test versions only - this is production ready and supported. Software. Complete. example netconfig.ini : # Node specific information NODE1=racnode1 NODE1VIP=racnode1-vip NODE1PRIV=racnode1-priv NODE1IP=192.168.1.2 NODE1VIPIP=192.168.1.22 NODE1PRIVIP=10.0.0.22 NODE2=racnode2 NODE2VIP=racnode2-vip NODE2PRIV=racnode2-priv NODE2IP=192.168.1.3 NODE2VIPIP=192.168.1.23 NODE2PRIVIP=10.0.0.23 # Common data PUBADAP=eth0 PUBMASK=255.255.255.0 PUBGW=192.168.1.1 PRIVADAP=eth1 PRIVMASK=255.255.255.0 RACCLUSTERNAME=raccluster DOMAINNAME=mydomain.com DNSIP= # Device used to transfer network information to second node # in interview mode NETCONFIG_DEV=/dev/xvdc # 11gR2 specific data SCANNAME=racnode12-scan SCANIP=192.168.1.50

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  • Battery discharges while computer is off

    - by Nuno Finote
    I bought a hp 15-r003np 2 weeks ago and installed ubuntu 14.04 LTS with dual boot (to windows 8). When i shutdown ubuntu, in the next day battery has 85% of charge, despite the computer shutdown. If i power off in windows battery charge is 100% in the next day. Does anyone have noticed the same problem? I think the network adapter is not on wol mode, seen via windows network config properties. I need help to solve this problem... (it's not right to work around restarting to windows to do the shutdown properly...)

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  • Trouble after Ubuntu 12.10 upgrade

    - by highsciguy
    Over night I tried to upgrade to (k)ubuntu 12.10. Unfortunately kdm (neither lightdm) doesn't show up after boot. I found several posts describing errors due to the migration from kdm to lightdm. Some sugest reinstallation of kdm. Therefore I logged into a shell and tried to install it using apt-get. However it turned out that network is not available. ifconfig showes that only the loopback device lo is available. What can I do to get lan or wlan network working on the commandline? I relized that grub still runs the old tuxonice kernel which I installed from ppa. Is it possible that the installation didn't finish and left me in an inkonsistent state in which the kernel version does not match the modules? How can I proceed the installation from the downloaded packages?

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  • Failed 12.04 installation

    - by Rob Sayer
    I tried installing Ubuntu 12.04 today. Not an upgrade, a new installation. It didn't work. My computer specs: Computer: Compaq presario CQ-104CA OS: Windows 7 Home 64 bit CPU: AMD V140 BIOS: latest Graphics: amd m880g with ati mobility radeon hd 4250 Wireless: atheros ar9285 Internal HD:SATA I wasn't connected to the internet at the time ... I know of a number of people who have installed ubuntu unconnected and just updated later. It seemed to go normally until I got to the part where I chose to install dual boot linux/windows. Then, the screen went black and the following test appeared (I left out the [OK]'s): checking battery state starting crash report submission daemon stating cpu interrupts balancing daemon stopping system V runlevel compatibility starting configure network device security stopping configure network device security stopping cold plug devices stopping log initial device creation starting enable remaining boot-time encrypting devices starting configure network device security starting save udev log and update rules stopping save udev log and update rules stopping enable remaining boot-time encrypted block devices checking for running unattended-upgrades acpid: exiting speech-dispatcher disabled: edit /etc/default/speech-disorder At this point, the CD is ejected. Then nothing. If I press the return key, it boots Windows. I don't think that's what's supposed to happen. Thinking the cd media or dvd drive may have been faulty, I downloaded the .iso again and made a bootable USB stick, as per your instructions. This time there was no cryptic crash screen. It just booted windows. I can't find any log files it may have left. Thinking the amd64 version may have been the wrong one, I tried downloading the x86 version. Same thing, both from cd and usb drive. Note I downloaded both files twice. I doubt it was a corrupted d/l. This is supposed to be a simple, transparent install. I went to the time and trouble of looking up my devices and drivers re ubuntu beforehand, and was prepared to do some configuration, though I know someone who has the same wireless device and his worked righted out of the box. But I spent over 3 hours trying to install it with only the above to show for it.

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  • subprocess installed post-installation script returned error exit code 1

    - by Laura quintero
    I had installed snort on ubuntu 11.04 and uninstall it because I had problems, to reinstall it leaves a problem: Reading package lists ... done Building dependency tree Reading state information ... done Calculating upgrade ... ready 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. 1 not fully installed or removed. 0 B will be used for additional disk space after this operation. Do you want to continue [S / n]? s Configuring snort (2.8.5.2-9.1) ... * Stopping Network Intrusion Detection System snort * - No running snort instance found * Starting Network Intrusion Detection System snort [fail] invoke-rc.d: initscript snort, action "start" failed. dpkg: error processing snort (- configure): subprocess installed post-installation script returned error exit code 1 Errors were encountered while processing: snort E: Sub-process / usr / bin / dpkg Returned an error code (1) any solution? Commands allready used apt-get clean apt-get remove snort sudo apt-get dist-upgrade dpkg - remove - force-remove-reinstreq snort and nothing.

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  • Ubuntu 12.10, Wireless not working

    - by Karthik
    My Laptop is Acer 5742G with "Npilfy 802.11 wireless". I have both windows 7 and Ubuntu 12.10 Earlier when I had Ubuntu 12.04, the wireless was working fine, but after installing 12.10 wireless is not working at all, although it is still working in windows. I am not able to see "Wireless Networks" in the Network Manager nor in the Network Settings. This was the output I got for rfkill 0: acer-wireless: Wireless LAN Soft blocked: no Hard blocked: no 1: acer-bluetooth: Bluetooth Soft blocked: no Hard blocked: no 2: hci0: Bluetooth Soft blocked: no Hard blocked: no This is a snapshot of my Additional Drivers settings. As you can see, the required driver for wireless is installed.

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  • Media server...serving files...............for a limited time only

    - by Craig
    I’m new to Ubuntu and am seeking help with a media server I have built. I have a couple of HTPCs in my house running XBMC. I wanted to build one for the family room working double duty as a HTPC, and media server to share movies, TV shows, music, etc. on my Windows network. So using some spare old parts I had lying around I decided to go CRAZY and build my first Linux box. I used Ubuntu because it seemed to be the most user friendly variant, especially for people that are new to Linux. I had to do a few things to get the media files shared properly on my network: Made sure my two media drives auto-mount every time I boot the computer by editing the “fstab” file – “sudo nano /etc/fstab” Installed Samba - “sudo apt-get install samba” Set a password for Samba - “sudo smbpasswd –a USERNAME” Edited the Samba configuration file to make sure the computer was in my networks workgroup – “sudo nano /etc/samba/smb.conf” In the file manager (not sure if that’s the right name for it), I right-clicked my media folders and set the sharing and permissions. The sharing was done without guest access, and permissions were set to; Owner, Group, and Others - Access: Create and Delete Files. Adjusted the Power Management settings to never put the system into sleep mode. I checked to see if I had access to the files from a Windows 7 machine and I did (Woo Hoo!). But when I tried to play any of my video files from the Windows machine (using VLC media player), they would only play for about 2-5 minutes and then they would stop with an error message saying that the file could not be accessed (Booo...). I tried playing some files through XBMC running in Windows and they worked for a bit longer (about 10-15mins), but they also stopped playing. I installed the Linux version of XBMC on the server and played the files locally with no problems. It doesn’t seem to be an issue with the files themselves, it seems to be a sharing problem on my network. So my question to the Ubuntu gurus out there is: Did I miss adding/editing something in the Samba configuration file? Did I use the right method to share my media files (file manager vs. using the terminal)? Is it possible for the computer to still go to sleep without the screen going black (does that even make sense?). Are there any special settings in Ubuntu that I should be using since this computer as a media server (is there a media server mode?...!...?). Any help on this matter would be greatly appreciated. Thanks

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  • How to Connect Lubuntu to Ubuntu Hotspot via Ethernet?

    - by Dillmo
    I just fixed up an old laptop by installing Lubuntu 13.04. The laptop does not have a network card, so it can only connect via Ethernet. I created a hotspot with an Ubuntu laptop, but am having trouble connecting to it via wired. I am not asked for a password when I try to connect, even though the network has a password. The hotspot will not enable a wired connection, so that may be the problem. How can I connect a Lubuntu laptop to an Ubuntu laptop hotspot via Ethernet? Update: The connection also does not ask for a password when connecting to a gaming adapter.

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  • Asus X552VL WI-FI Problem

    - by Mitkobg
    I have a problem with my Wireless on my laptop. When i did rfkill list: 1: asus-wlan: Wireless LAN Soft blocked: no Hard blocked: no 2: asus-bluetooth: Bluetooth Soft blocked: no Hard blocked: no 4: hci0: Bluetooth Soft blocked: no Hard blocked: no 5: phy1: Wireless LAN Soft blocked: no Hard blocked: yes itko@Mitko:~$ iwconfig eth0 no wireless extensions. lo no wireless extensions. wlan0 IEEE 802.11bgn ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=off Retry long limit:7 RTS thr:off Fragment thr:off Power Management:off mitko@Mitko:~$ lspci -nnk | grep -A2 0280 03:00.0 Network controller [0280]: Qualcomm Atheros AR9485 Wireless Network Adapter [168c:0032] (rev 01) Subsystem: AzureWave Device [1a3b:2c97] Kernel driver in use: ath9k mitko@Mitko:~$ lsmod | grep -e ath9k -e asus asus_nb_wmi 16990 0 asus_wmi 24191 1 asus_nb_wmi sparse_keymap 13948 1 asus_wmi ath9k 164164 0 ath9k_common 13551 1 ath9k ath9k_hw 453856 2 ath9k_common,ath9k ath 28698 3 ath9k_common,ath9k,ath9k_hw mac80211 626557 1 ath9k cfg80211 484040 4 wl,ath,ath9k,mac80211 wmi 19177 3 mxm_wmi,nouveau,asus_wmi video 19476 3 i915,nouveau,asus_wmi

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  • links for 2011-02-11

    - by Bob Rhubart
    New Versions of Whitepapers are available (The Shorten Spot) Anthony Shorten shares the details on several recently updated Updated Oracle Utilities Application Framework white papers. (tags: oracle otn whitepapers) Energy Firms Targetted for Sensitive Documents (Oracle IRM, the official blog) Numerous multinational energy companies have been targeted by hackers who have been focusing on financial documents related to oil and gas field exploration, bidding contracts, and drilling rights, as well as proprietary industrial process documents, according to a new McAfee report. (tags: oracle otn security) Get Your Workshop Hands On! New Developer Day Cities & Dates (Oracle Technology Network Blog (aka TechBlog)) Oracle Technology Network's Justin Kestelyn share information on upcoming OTN Developer days. (tags: oracle otn events)

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  • How customers view and interact with a company

    The Harvard Business Review article written by Rayport and Jaworski is aptly titled “Best Face Forward” because it sheds light on how customers view and interact with a company. In the past most business interaction between customers was performed in a face to face meeting where one party would present an item for sale and then the other would decide whether to purchase the item. In addition, if there was a problem with a purchased item then they would bring the item back to the person who sold the item for resolution. One of my earliest examples of witnessing this was when I was around 6 or 7 years old and I was allowed to spend the summer in Tennessee with my Grandparents. My Grandfather had just written a book about the local history of his town and was selling them to his friends and local bookstores. I still remember he offered to pay me a small commission for every book I helped him sell because I was carrying the books around for him. Every sale he made was face to face with his customers which allowed him to share his excitement for the book with everyone. In today’s modern world there is less and less human interaction as the use of computers and other technologies allow us to communicate within seconds even though both parties may be across the globe or just next door. That being said, customers view a company through multiple access points called faces that represent the ability to interact without actually seeing a human face. As a software engineer this is a good and a bad thing because direct human interaction and technology based interaction have both good and bad attributes based on the customer. How organizations coordinate business and IT functions, to provide quality service varies based on each individual business and the goals and directives put in place by its management. According to Rayport and Jaworski, the type of interaction used through a particular access point may lend itself to be people-dominate, machine-dominate, or a combination of both. The method by which a company communicates information through an access point is a strategic choice that relates costs and customer outcomes. To simplify this, the choice is based on what can give the customer the best experience interacting with the company when the cost of the interaction is also a factor. I personally see examples of this every day at work. The company website is machine-dominate with people updating and maintaining information, our groups department is people dominate because most of the customer interaction is done at the customers location and is backed up by machine based data sources, and our sales/member service department is a hybrid because employees work in tandem with machines in order for them to assist customers with signing up or any other issue they may have. The positive and negative aspects of human and machine interfaces are a key aspect in deciding which interface to use when allowing customers to access a company or a combination of the two. Rayport and Jaworski also used MIT professor Erik Brynjolfsson preliminary catalog of human and machine strengths. He stated that humans outperform machines in judgment, pattern recognition, exception processing, insight, and creativity. I have found this to be true based on the example of how sales and member service reps at my company handle a multitude of questions and various situations with a lot of unknown variables. A machine interface could never effectively be able to handle these scenarios because there are too many variables to consider and would not have the built-in logic to process each customer’s claims and needs. In addition, he also stated that machines outperform humans in collecting, storing, transmitting and routine processing. An example of this would be my employer’s website. Customers can simply go online and purchase a product without even talking to a sales or member services representative. The information is then stored in a database so that the customer can always go back and review there order, and access their selected services. A human, no matter how smart they are would never be able to keep track of hundreds of thousands of customers let alone know what they purchased or how much they paid. In today’s technology driven economy every company must offer their customers multiple methods of accessibly in order to survive. The more of an opportunity a company has to create a positive experience for their customers, in my opinion, they more likely the customer will return to that company again. I have noticed this with my personal shopping habits and experiences. References Rayport, J., & Jaworski, B. (2004). Best Face Forward. Harvard Business Review, 82(12), 47-58. Retrieved from Business Source Complete database.

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  • Huwaei Modem working fine!

    - by user109156
    yesterday I installed Ubuntu 12 in my sony vaio lappy. I have Huwaei E173 3G modem, simply inserted that modem into usb slot, after a few seconds modem started blinking finding as activated. I opened network profile and created a new network under 'Mobile broadband' tab everything was automated and I felt awesome, infact I used net for a while. Next morning, I placed modem into usb, nothing happened, no sign of modem presence even but modem is blinking, I tried creating a new connection once again but attained no luck. Kindly help me in resolving problem. regards sandy

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  • Vostro 3560 Wireless on Ubuntu 12.10

    - by ngille
    I have been using Ubuntu 12.04.1 LTS on a Dell Vostro 3560 for some time now. At first I had issues with the wireless but I was pointed to a driver from Ubuntu 11.xx for a Broadcom BCM43142 and that did work! however with the upgrade to 12.10 I find myself at a lost because the driver will not work anymore. When trying to reinstall it I get "Driver of bad quality" I still install it but it just wont work. I cant seem to find anything on this issue for 12.10 and didn't know if anyone had any advice or if someone could point me in the right direction on resources to write my own driver for it. As I know C/C++ but have never written a driver for a Linux machine before. Thanks for any help! To be more clear I installed Ubuntu 12.10 Desktop on my Dell Vostro 3560 laptop. When I log in, my wireless card isn't visible in the Network Manager popup menu, although the wired network shows up there. I installed the driver mentioned below and that did help me on 12.04 but is now broken due to "Poor quality" a sudo lspci -nn command brings up: 00:00.0 Host bridge [0600]: Intel Corporation 3rd Gen Core processor DRAM Controller [8086:0154] (rev 09) 00:02.0 VGA compatible controller [0300]: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) 00:14.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller [8086:1e31] (rev 04) 00:16.0 Communication controller [0780]: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 [8086:1e3a] (rev 04) 00:1a.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 [8086:1e2d] (rev 04) 00:1b.0 Audio device [0403]: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller [8086:1e20] (rev 04) 00:1c.0 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 [8086:1e10] (rev c4) 00:1c.1 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 [8086:1e12] (rev c4) 00:1c.2 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 [8086:1e14] (rev c4) 00:1d.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 [8086:1e26] (rev 04) 00:1f.0 ISA bridge [0601]: Intel Corporation HM77 Express Chipset LPC Controller [8086:1e57] (rev 04) 00:1f.2 SATA controller [0106]: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] [8086:1e03] (rev 04) 00:1f.3 SMBus [0c05]: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller [8086:1e22] (rev 04) 01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 07) **02:00.0 Network controller [0280]: Broadcom Corporation BCM43142 802.11b/g/n [14e4:4365] (rev 01)**

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  • How do I select Wireless radio portions in Ubuntu?

    - by Ryan McClure
    Bear with me, to be honest I have no idea what Wireless radio portions are.... At my school, I was told my the user support that the wireless network in my dorm uses 801.11 A/B/G/N. For some reason, the wireless in my room doesn't work. However, other buildings use only A/B/G, they say. In any other building, my wireless works fine. How do I tell my system to use the G portion only? (As requested by user support in the email I received). Here are the various logs/output requested: dmesg lshw -c network lsmod

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  • Ubuntu Server and setting up two nic cards

    - by kmalik
    I have ubuntu server on a computer with a wireless and hardwired nic card. The wireless needs to get the internet and pass it to the ubuntu server as well as pass it along to the hardwired nic card to more computers. I am having issues getting the basic set up as I believe the route table is grabbing from the wrong nic card. The router is 192.168.1.0 and the server is set to 192.168.1.11 on the wireless card through DHCP ETH0 (wired nic card) is set up to be 10.10.10.0 and the server is 10.10.10.1) I am not a linux or networking guru but basically I am trying to have internet come from a guest network 192.168.1.0 i believe to give internet to the ubuntu server then the ubuntu server will also A) have the wired nic serve DHCP addresses to other computers via a switch or router (that acts as a switch) via 10.10.10.0 addresses. And I would love if it also passed along internet capabilities as well if possible. Bu really at this point my hope is to at least get the internet working on the server and the DHCP to pass correctly. At the moment the specific issue I am having is getting ubuntu server to connect to the internet and have both nic cards up and running correctly. Any help would be appreciated! The route table is as follows: Destination Gateway GM Flags Metric Iface 0.0.0.0 10.10.10.1 0.0.0.0 UG 100 eth0 10.10.10.0 0.0.0.0 255.255.255.0 U 0 eth0 169.254.0.0 0.0.0.0 255.255.0.0 U 0 eth0 1992.168.1.0 0.0.0.0 255.255.255.255.0 U 0 eth1 My interfaces is set up as follows: auto lo iface lo inet loopback auto eth0 iface eth0 inet static address 10.10.10.1 netmask 255.255.255.0 network 10.10.10.0 broadcast 10.10.10.255 gateway 10.10.10.1 domain-name-servers 192.168.1.0 auto eth1 iface eth1 inet dhcp netmask 255.255.255.0 gateway 192.168.1.0 wpa-driver wext wpa-ssid "ssid_name" wpa-ap-scan 1 wpa-proto wpa wpa-pairwise ccmp wpa-group ccmp wpa-key-mgmt wpa-psk wpa-psk "HASH" My DHCPD.conf (as there is a domain name server on here is as follows): ddns-update-style none default-lease-time 600 max-lease-time 7200 authoritative option domain-name "Kamron's Network" option subnet-mask 255.255.255.0 option broadcast-address 10.10.10.255 option routers 192.168.1.0 option domain-name-server 192.168.1.0 98.223.128.213 ooption subnet 10.10.10.0 netmask 255.255.255.0 { range 10.10.10.10 10.10.10.99 } log-facility local7

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  • building kernel headers (v3.4) breaks wifi (in Ubuntu 12.04.1 LTS)

    - by iphonedev7
    I have dual-booted by Samsung Series 5 Chromebook into Ubuntu using Jay Lee's script/instructions, and then installed the ~500 updates that appear thereafter. Now, I am trying to build my kernel headers in an attempt to enable virtualization so that I can run VirtualBox (I have a VM image on a flashdrive). I followed the instructions here: https://groups.google.com/forum/?fromgroups=#!topic/chromebook-central/PPQFpC7mYzk mainly doing as olofj suggests in his answer, while also making sure to abide by additions/edits made by panZ and algp. However, now that I have done so, my wifi has stopped working, and when I click on the network icon in the top bar, in place of wifi networks there is a grayed-out message that says "no network devices available". I have an Atheros AR9300 Ethernet card (I think thats what you call it). Any help is much needed and appreciated. Any further details necessary to answer the question will be provided as necessary. Thanks!

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  • Crossover LAN connection between Ubuntu And Windows 7 is not working

    - by brett
    my question is closely related to: How do I connect Ubuntu 10.04 and Windows 7 with an Ethernet cable? What I am after is: Windows 7-------wireless-----\ Wifi router Ubuntu 10.04----wireless-----/ Windows 7-------wireless-----\ | cross_over_cable Wifi router | Ubuntu 10.04----wireless-----/ What I did was On Windows edit system32\drivers\etc\hosts Add the following line: 192.168.253.2 my_ubuntu_computer_name_&-wired //?not sure if this is right On Ubuntu: sudo gedit /etc/hosts Add the following line: 192.168.253.1 my_pc_computer_name&-wired //?not sure if this is right and then Ubuntu 12.04 as the host Right click on the Network Manager applet, click Edit Connections... In the Wired tab, click Auto eth0, then click Edit... In the IPv4 Settings tab, change Method: to Shared to other computers. Click Apply and enter your password when it asks you. Close everything and reboot. Plug the Ethernet cable into both computers. But, I can connect to my windows network folders from ubuntu via wifi I can't connect to my ubuntu network folders from windows via wifi(in fact this bit was working before - so my wifi connection is worse) my ubuntu Auto Ethernet seems to be on From Ubuntu eth0 Link encap:Ethernet HWaddr 00:11:2f:f3:43:8d inet addr:10.42.0.1 Bcast:10.42.0.255 Mask:255.255.255.0 inet6 addr: fe80::211:2fff:fef3:438d/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:172 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:27279 (27.2 KB) Interrupt:19 Base address:0xe400 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:1147 errors:0 dropped:0 overruns:0 frame:0 TX packets:1147 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:94380 (94.3 KB) TX bytes:94380 (94.3 KB) wlan0 Link encap:Ethernet HWaddr 00:03:c9:e9:6f:bf inet addr:10.1.1.7 Bcast:10.1.1.255 Mask:255.255.255.0 inet6 addr: fe80::203:c9ff:fee9:6fbf/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:13186 errors:0 dropped:0 overruns:0 frame:0 TX packets:12187 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:1598882 (1.5 MB) TX bytes:1189555 (1.1 MB) From Windows: Windows IP Configuration Ethernet adapter Bluetooth Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : BoB Link-local IPv6 Address . . . . . : fe80::ecf7:c445:3725:b9c1%12 IPv4 Address. . . . . . . . . . . : 10.1.1.4 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 10.1.1.1 Tunnel adapter Local Area Connection* 15: Connection-specific DNS Suffix . : IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1423:3ae3:f5fe:fefb Link-local IPv6 Address . . . . . : fe80::1423:3ae3:f5fe:fefb%23 Default Gateway . . . . . . . . . : :: Tunnel adapter isatap.BoB: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : BoB Tunnel adapter isatap.{D0C8EBA1-335D-4620-8570-6C36E8786D72}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . :

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  • How do I get a Qualcomm Atheros Killer E2200 gigabit ethernet card working on a MSI Z87-GD65?

    - by Travis Allen
    So I literally just built my first computer from scratch and I can't get the network card to work as I've gathered it requires getting some drivers somehow.. Motherboard : MSI Z87-GD65 CPU : Intel Haswell i7 Ubuntu Ver : 12.04 Using the on-board network port Please help I'm about to start crying into my keyboard over this (not really). Any info would be greatly appreciated, also please be very specific as to what I have to do as I have not used Ubuntu very much so talk to me like a child, I won't take offence. Also I've already tried following the instructions here : How do I get a Qualcomm Atheros Killer E2200 gigabit ethernet card working? I don't know if I'm just retarded or am missing something

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