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  • Virtual Developer Day: MySQL - July 31st

    - by Cassandra Clark - OTN
    Virtual Developer Day: MySQL is a one-stop shop for you to learn all the essential MySQL skills. With a combination of presentations and hands-on lab experience, you’ll have the opportunity to practice in your own environment and gain more in-depth knowledge to successfully design, develop, and manage your MySQL databases.This FREE virtual event has two tracks tailored for both fresh and experienced MySQL users. Attend the sessions on July 31st and sharpen your skills to: Develop your new applications cost-effectively using MySQL Improve performance of your existing MySQL databases Manage your MySQL environment more efficiently When? Wednesday, July 31, 2013Mumbai 10:30 a.m. (GMT +5:30) - 2:30 p.m.Singapore 1:00 p.m. (GMT +8:00) - 5:00 p.m.Sydney 3:00 p.m. (GMT +10:00) - 7:00 p.m. Register TODAY! 

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  • Holiday Stress

    - by andyleonard
    Photo by Brian J. Matis Ever have one of these days? I have. According to studies like this one , I am not alone. This is a time of year when vacations loom right alongside project deadlines. There are parties to attend, additional expenses and work around the house, decisions about what to do for whom, and more. If you celebrate by decorating a house, tree, or lawn with lights; you may find yourself fighting them like the young lady pictured here! Stress at work, stress at home – stress everywhere!...(read more)

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  • MySQL Connect in Only 5 Days – Some Fun Stuff!

    - by Bertrand Matthelié
    72 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} We’ve recently blogged about the various MySQL Connect sessions focused on MySQL Cluster, InnoDB, the MySQL Optimizer and MySQL Replication. But we also wanted to draw your attention to some great opportunities to network and have fun! That’s also part of what makes a good conference... MySQL Connect Reception San Francisco Hilton - Continental Ballroom 6:30 p.m.–8:30 p.m. A great opportunity to network with Oracle’s MySQL engineers, partners having a booth in the exhibition hall and just about everyone at MySQL Connect. Long time MySQL users will see many familiar faces, and new users will be able to build valuable relationships. A must attend reception for sure! Taylor Street Open House 7:00 p.m.–9:00 p.m. After two intense days at MySQL Connect, you’ll get the chance to relax and continue networking at the Taylor Street Café Open House on Sunday evening. Perhaps recharging batteries for a full week at Oracle OpenWorld… The Oracle OpenWorld Music Festival Starting on Sunday eve and running through the entire duration of Oracle OpenWorld, the first Oracle OpenWorld Musical Festival features some of today’s breakthrough musicians. It’s five nights of back-to-back performances in the heart of San Francisco. Registered Oracle conference attendees get free admission, so remember your badge when you head to a show. More information here. You can check out the full MySQL Connect program here as well as in the September edition of the MySQL newsletter. Not registered yet? You can still save US$ 300 over the on-site fee – Register Now!

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  • BI&EPM in Focus November 2013

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE IBM is Embracing Oracle Exalytics: The Velocity of Thought and Action (link) Customers Ambulance Victoria, Australia, uses analytics and modelling to serve the expanding needs of a growing population (link) Cablemás Selects Oracle to Speed Customer Data Insights (link) National Instruments Introduces New Business Intelligence Solutions—Runs Reports up to 30x Faster, and Expands Customer Insight (link) FLSmidth Ensures Precise, Transparent Financial Reporting at All Business Levels, Reduces Financial Consolidation Time by up to 40% (link) Enterprise Performance Management Partner Edgewater Ranzal Webinar Series Mitigate Your Biggest EPM Project Risk - Thursday, 21st November - Register here:  4.00 GMT Capital Planning in the Energy Industry - Tuesday, 26th November - Register here:  4.00 GMT Driving Value in the Retail Industry Using Hyperion Strategic Finance (HSF)  - Tuesday, 10th December - Register here:  7.00 GMT Dec 11, Look Smarter Selling Hyperion Profitability & Cost Management (HPCM) Webcast (link) EPM System Infrastructure Tips & Tricks Support: November EPM Patch Set Updates released Business Analytics Monthly Index - October 2013 Hyperion Smart View Assistance with OBIEE 11.1.1.7 Hyperion Disclosure Management 11.1.2.3.330 PSU 17444967 [Doc ID 1592645.1] Hyperion Financial Close Management (FCM) 11.1.2.3.100 PSU 16989110 [Doc ID 1592644.1] Business  Intelligence BI-Apps Whitepaper: Packaged Analytic Applications: Accelerating Time and Value By Wayne Eckerson (link) BI Apps Blog: A Closer Look at Oracle Price Analytics (link) Blog: Taking Your Business Scorecard Golfing (link) Blog: Practical Uses of Business Scorecards, from Company-Wide to Process Specific (link) Nov 19, Big Data at Work Series: How Delphi Harnesses Big Data to Improve Warranty Response & Customer Satisfaction (link) Rittman Mead Blog: Oracle BI Apps 11.1.1.7.1 – GoldenGate Integration Support: OBIEE Suite Bundle Patches (understand OBIEE naming convention) [Doc ID 1591422.1] Support Blog: Java update alert: Essbase Administration Services (EAS) 11.1.2.3 (link) Support Blog: OBIEE 11.1.1.7.131017 now available (link) /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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  • Nucleus Research: Oracle Fusion CRM is a CRM Leader

    - by Richard Lefebvre
    Nucleus Research published their updated CRM Technology Value Matrix – Second Half 2012.  The Value Matrix evaluates CRM vendors on functionality and usability which they consider the core indicators in an application’s ability to deliver initial ROI and value over time.  Oracle Fusion CRM is in the “Leader” quadrant.  CRM On Demand enters the “Leader” quadrant with the release of version 20 delivering continued investment in Oracle CRM On Demand.   Oracle Siebel CRM is in the “Expert” quadrant.  RightNow continues to be placed in the “Facilitator” quadrant.  The full report is available in the CRM section of the Industry Analyst Reports page on Oracle.com  -  Industry Analyst Relations Web site.

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  • A Skill Testing (Search Engine) Calculation

    - by Ken Cox [MVP]
    To claim a contest prize, I had to answer the following skill-testing question: 1000 - 50 / 2 x 10 Okay, it’s not a problem as long as you know about operator precedence. As a developer, my brain automatically supplied brackets. I was curious as to whether this exact skill-testing question is commonly-used in online contests, so I Googled the formula. To my amazement, Google returned the result of the calculation – complete with brackets: 1 000 - ((50 / 2) x 10) = 750 (Google) Bing also has a calculator...(read more)

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  • ArchBeat Link-o-Rama for 2012-09-25

    - by Bob Rhubart
    Oracle 11gR2 RAC on Software Defined Network (SDN) | Gilbert Stan "The SDN [software defined network] idea is to separate the control plane and the data plane in networking and to virtualize networking the same way we have virtualized servers," explains Gil Standen. "This is an idea whose time has come because VMs and vmotion have created all kinds of problems with how to tell networking equipment that a VM has moved and to preserve connectivity to VPN end points, preserve IP, etc." H/T to Oracle ACE Director Tim Hall for the recommendation. ServerSent-Events on WebLogic Server | Steve Buttons "The HTML5 ServerSent-Event model provides a mechanism to allow browser clients to establish a uni-directional communication path to a server, where the server is then able to push messages to the browser at any point in time," explains Steve "Buttso" Buttons. Focus on Architects and Architecture This handy guide for sessions and other activities at Oracle OpenWorld 2012 focuses on IT architecture in all its many facets and permutations. Operating System Set-up for WebLogic Server | Rene van Wijk Oracle ACE Rene van Wijk shows you how to set-up an operating system for WebLogic Server. "We will use VMware as our virtualization platform and use CentOS as the operating system," says van Wijk. "We end the post by showing how the operating system can be tuned when running a Java process such as WebLogic Server." Free eBook: Oracle SOA Suite - In the Customer's Words If you find yourself in the position of having to sell the idea of Service-oriented Architecture to business stakeholders this free e-book may come in very handy. Check out "Oracle SOA Suite: In the Customer's Words. (Registration / Oracle.com login required.) Thought for the Day "The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency." — Bill Gates Source: BrainyQuote.com

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  • ArchBeat Link-o-Rama for October 18, 2013

    - by OTN ArchBeat
    Enriching XMLType data using relational data – XQuery and fn:collection in action | Lucas Jellema Another detailed technical post from the always prolific Lucas Jellema. Evil Behind ChangeEventPolicy PPR in CRUD ADF 12c and WebLogic Stuck Threads | Andrejus Baranovskis The latest post from Oracle ACE Director Andrejus Baranovskis is a bit of a preview of his presentation at the upcoming UKOUG 2013 event. Podcast: Interview with authors of "Hudson Continuous Integration in Practice" For your listening pleasure... Here's an Oracle Author Podcast Interview with "Hudson Continuous Integration in Practice" authors Ed Burns and Winston Prakash. Manual Recovery Mechanisms in SOA Suite and AIA | Shreenidhi Raghuram Solution architect Shreenidhi Raghuram's post combines information from several sources to provide "a quick reference for Manual Recovery of Faults within the SOA and AIA contexts." Event: Harnessing Oracle Weblogic and Oracle Coherence This OTN Virtual Developer Day event features eight sessions in two tracks, with presentations and hands-on labs for developers and architects delivered by experts in Weblogic, Coherence, and ADF. Registration is free. November 5th, 2013. 9am-1pm PT / 12pm-4pm ET / 1pm-5pm BRT Podcast: IoT Challenges and Opportunities - Part 2 Part 2 of the OTN ArchBeat Internet of Things podcast features a roundtable discussion of IoT challenges: massive data streams, security and privacy issues, evolving standards and protocols. Listen! Video: Design - ADF Architectural Patterns - Two for One Deal | Chris Muir Chris Muir explores the reuse of BTF workspaces across multiple applications and the advantages and disadvantages of reuse at the application level. Thought for the Day "Can't nothing make your life work if you ain't the architect." — Terry McMillan, American author (Born October 18, 1951) Source: brainyquote.com

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  • Oracle Customer Experience events in EMEA: Empowering People, Powering Brands

    - by Richard Lefebvre
    What makes for an exceptional customer experience? What are the organizational, technical and mindset prerequisites for making it a reality? And how ca a company sustain it? => Join one of the following Oracle's Customer Experience events (open to partners and customers) accross Europe <= Amsterdam - 27th September 2012  Milano - 27th September 2012 Madrid - 10th October 2012 London - 18th October 2012 Paris - 25th October (link to registration to be open soon) Other dates & locations to be relased -> Gain insight on what challenges must be addressed and how CX solutions can help deliver great customer experiences across the customer lifecycle and every interaction point. -> Learn how customer experience drives measurable business value by accelerating new customer acquisition, maximizing customer retention, improving operational efficiency and increasing total sales. This is your chance to transition your customer experience management strategies into the 21st century to create tomorrow's experiences today. This interactive event will deliver you the opportunity to learn from and network with your peers and experts.

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  • NDC 2011!

    - by Chris Hardy (ChrisNTR)
    I'm luckily getting the opportunity to speak at NDC 2011 this year. Last year was a blast and I'm sure 2011 is going to be no different. I'm going to be speaking on the second day ( Thursday June 9th ) and I'll be joined in track four with some other awesome mobile guys too! At the moment, the whole agenda hasn't been confirmed and I guess is still likely to change so make sure you keep on checking for new speakers. Don't forget that Scott Guthrie is keynoting the whole conference! I'm going to be...(read more)

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  • links for 2011-02-15

    - by Bob Rhubart
    Why the hybrid cloud model is the best approach | Cloud Computing - InfoWorld Although some cloud providers look at the hybrid model as blasphemy, there are strong reasons for them to adopt it, says David Linthicum.  (tags: davidlinthicum cloud) Exadata Part V: Monitoring with Database Control The Oracle Instructor Uwe Hesse shows how "we can use Oracle Enterprise Manager Database Control to monitor an Exadata Database Machine, especially the Storage Servers (Cells). " (tags: oracle exadata) ATG Live Webcast Feb. 24th: Using the EBS 12 SOA Adapter (Oracle E-Business Suite Technology) "This live one-hour webcast will offer a review of the Service Oriented Architecture (SOA) capabilities within E-Business Suite R12 focusing on the E-Business Suite Adapter." (tags: oracle soa) Oracle Forms Migration to ADF - Webinar vom ORACLE Partner PITSS (Oracle Fusion Middleware für den Finanzsektor) "Join Oracle's Grant Ronald and PITSS to see a software architecture comparison of Oracle Forms and ADF and a live step-by-step presentation on how to achieve a successful migration." (tags: oracle adf)

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  • SQL Saturday #156 : Providence, RI

    - by AaronBertrand
    Well, East Greenwich, RI. Another successful event, this one put on by John Miner, Brandon Leach, Steve Simon, Scott Abrants and a host of other folks. Several #SQLFamily friends in attendance as well: Grant Fritchey, Mike Walsh, Jack Corbett, Wayne Sheffield and others. I gave a session in the morning and then a session to cap off the day. Thanks to everyone who attended! The downloads are here: T-SQL : Bad Habits & Best Practices The Ins & Outs of Contained Databases...(read more)

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  • Today is Content Catalog Day

    - by oracletechnet
    Announced earlier today by the Oracle OpenWorld blog: It’s what you’ve been waiting for. The Oracle OpenWorld Content Catalog—the central repository for information on sessions, demos, labs, user groups, exhibitors, and more—is live. Right now. In the Content Catalog you can search on tracks, session types, session categories, keywords, and tags. Or, you can search for your favorite speakers to see what they’re presenting this year. And, directly from the catalog, you can share sessions you’re interested in with friends and colleagues through a broad array of social media channels. Start checking out Oracle OpenWorld content now to plan your week at the conference. Then you’ll be ready to sign up for all of your sessions in mid-July when the scheduling tool goes live. Thinking of cross-registering for JavaOne? The JavaOne Content Catalog is also live at this very minute so you can see what great content is on offer there. So start catalog surfing!

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  • BI&EPM in Focus Sep 2012

    - by Mike.Hallett(at)Oracle-BI&EPM
    Customers ·       Iluka Resources Improves Business Insight into Mining Operations Through Significantly Faster, Customized Analyses ·       Waikato Regional Council Consolidates Financial Reports up to 10 Times Faster  ·       Lojas Renner Shortens Budget Consolidation from Three Days to 15 Minutes; Improves Data Quality, and Supports Aggressive Expansion Plans  ·       Link to Complete Archive ·       Profit Magazine article featuring General Dynamics: RECONnomics: Integrate. Innovate. Grow (link) ·       Video: Goodhope Asia Unifies Financial Data with Oracle Hyperion (link)   Enterprise Performance Management ·       Oracle University Training on Demand: 1.     Oracle Hyperion Financial Reporting 11.1.2 for Financial Management (link) 2.     Oracle Essbase Bootcamp: On Demand (link) 3.     Oracle Hyperion Planning 11.1.2: Create & Manage Applications On Demand (link)   Business Intelligence ·       Oracle University Training on Demand: 1.     Learn How to Create Analyses, Dashboards with OBI 11g (link) 2.     Build Repositories with Oracle Business Intelligence 11g (link) 3.     Oracle BI Publisher 11g Fundamentals (link) 4.     Oracle BI Applications Courses now available for 7.9.6  (link) 5.     Oracle BI 11g: New Features and Exalytics ·       Oracle Business Intelligence Release 11.1.1.6.2BP, updated information: 1.     Oracle BI Mobile at the Speed of Thought 2.     What's New in Oracle Business Intelligence Mobile 3.     What's New in Oracle Business Intelligence Visualizations 4.     Oracle Business Intelligence on Oracle.com 5.     Download the New Release ·       Discover How to Turn Data into Insight: Big Data Guide : Whitepaper and set of short Videos. ·       New OPN Specialisation Exam for OBI 11g Certification . ·       Lastest BIC2g and Exalytics Demonstration VMs for Partners . ·       New Version 2.3 Oracle Endeca Information Discovery and Server now available . ·       New Oracle BI Publisher 11.1.1.6 Trial Edition Now Available .

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  • Windows Cloud Services Aren’t Exclusive to Microsoft

    - by Ken Cox [MVP]
    The Windows Azure brand has captured mindshare for the buzzword-du-jour, ‘cloud computing’. However, Microsoft certainly isn’t the only option for cranking up virtual machines to meet unexpected or peak demands. For example, I see that OrcsWeb has released its Windows Cloud Servers product , starting at $99.99 a month*.  Competition is a good thing - and make sure you do some cost comparisons when researching cloud resources. Some of us were unpleasantly surprised by Azure’s pricing structure...(read more)

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  • Award-Winning Architects at Oracle OpenWorld

    - by Bob Rhubart
    "The Winner," a sculpture by John J. Seward Jr. The role of the IT architect may be the most hotly debated and unjustly maligned role in IT. But at this year's Oracle OpenWorld in San Francisco several architects will enjoy some much-deserved recognition through the Oracle Magazine Technologist of the Year Awards. Part of the Oracle Excellence Awards, the Technologist of the Year Awards "honor Oracle technologists for their cutting-edge solutions using Oracle products and services." Seven of the ten Technologist of the Year categories honor architects: Technologist of the Year: Big Data Architect Technologist of the Year: Cloud Architect Technologist of the Year: Enterprise Architect Technologist of the Year: Mobile Architect Technologist of the Year: Security Architect Technologist of the Year: Social Architect Technologist of the Year: Virtualization Architect If you or one of your colleagues is an architect deserving of this recognition, click the appropriate link above to find the nomination form. Deadline for nominations is Tuesday, July 17, 2012. For more information see: Technologist of the Year Awards. See last year's winners here.

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  • ArchBeat Link-o-Rama for October 24, 2013

    - by OTN ArchBeat
    Video: How To Embed Custom Content Into Fusion Applications Watch this video tutorial from the Fusion Applications Developer Relations YouTube Channel to learn how to embed reports, charts, twitter streams, web pages, news feeds, and other custom content into Fusion Applications. Oracle GoldenGate 12c - New Release, New Features | Michael Rainey Rittman Mead's Michael Rainey takes you on guided tour through the GoldenGate 12c features that "are relevant to data warehouse and data migration work we typically see in the business intelligence world." Reproducing WebLogic Stuck Threads with ADF CreateInsert Operation and ORDER BY Clause | Andrejus Baranovskis Another post from Oracle ACE Director Andrejus Baranovsikis on dealing with WebLogic Stuck Threads. This one includes a test case application you can download. Oracle WebLogic 12.1.2 Installation in VirtualBox with 0 MHz | Dr. Frank Munz Oracle ACE Director Frank Munz shares the results of some detective work to discover the cause of a strange problem in an Oracle WebLogic installation. The Impact of SaaS - The Times They Are A-Changin' | Floyd Teter Oracle ACE Director Floyd Teter shares some truly interesting insight gained in conversations with three Fortune 500 CIOs. Thought for the Day "All the mistakes I ever made were when I wanted to say 'No' and said 'Yes'." — Moss Hart, playwright, screenwriter (October 24, 1904 – December 20, 1961) Source: brainyquote.com

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  • Business Analytics Oracle Partner Advisory Council 2013

    - by Mike.Hallett(at)Oracle-BI&EPM
    72 544x376 WHEN: Friday the 20th of September 2013 (just before OpenWorld) Register by: 1st of August 2013 WHERE: Sofitel San Francisco Bay 223 Twin Dolphin Drive, 94065 REDWOOD CITY, CA, USA Don’t miss this once a year opportunity to meet and drive a closer engagement with Oracle’s global Product Management Team: Oracle global Product Management will host this workshop. Target group: ACE Directors, Lead Consultants and key architects from our partners Topics: Product Development Roadmap, Partner project experience, your feedback, Q&A session For any inquiries please contact [email protected] As part of registering for the event, please note that you will need to complete the BI / EPM PAC-survey. Thank you for taking the time to provide this, your valuable input. The PAC (one for BI, and a separate track for Hyperion) is free of charge, but is only for OPN Specialised member partners, and is subject to availability. (Please do not attend unless you have received a confirmation from Oracle to do so.) Registration Link Coming Soon We do hope you will be able to join us - and I look forward to welcoming you in San Francisco. Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • links for 2010-06-05

    - by Bob Rhubart
    Paul Levine: New IT Optimization and Consolidation Strategies Alan Levine, Senior Director, Enterprise Architecture at Oracle explores a practical approach to building your optimization roadmap. Topics covered include rationalization, virtualization, data center consolidation, cloud computing, and the latest in database machines. (tags: oracle entarch virtualization cloud rationalization)

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  • Rules of Holes #4 -Do You Have the BIG Picture?

    - by ArnieRowland
    Some folks decry the concept of being in a 'Hole'. For them, there is no such thing as 'Technical Debt', no such thing as maintaining weak and wobbly legacy code, no such thing as bad designs, no such thing as under-skilled or poorly performing co-workers, no such thing as 'fighting fires', or no such thing as management that doesn't share the corporate vision. They just go to work and do their job, keep their head down, and do whatever is required. Mostly. Until the day they are swallowed by the...(read more)

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  • Speaking at NDC in Oslo next week

    - by Sahil Malik
    SharePoint 2010 Training: more information Greetings! I will be speaking at the biggest baddest Scandinavian conference next week with 8 tracks, an amazing speaker line up, and an Agenda packed full of fun. I am talking about NDC, the Norwegian Developers Conference. My talks are as follows, Read full article ....

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  • Partner Webcast: Service Automation - September 19th, 11:00am PST (20:00 CET)

    - by Richard Lefebvre
    LIVE PARTNERCAST Save the Date: September 19th, 11:00am Pacific Streaming Live at partners.oracle.com Hosted by Rachel Lunt, Director of Global Business Unit Partner Enablement Topic: Service Automation Guests: Patrick Ty, Sr. Solutions Manager of Partner Enablement for Oracle Commerce. Jim Richmond, Director of US eBusiness Consulting at RealDecoy. John Sekevitch, Managing Director for Aaxis Commerce. Karl Helfner, Partner Enablement Manager covering RightNow CX Cloud Service at Oracle. How do I view a live OPN PartnerCast? PartnerCasts can be viewed once a month, live from the Oracle PartnerNetwork homepage. Audience members have the opportunity to submit questions during the show via chat or social media outlets, many of which are answered on-air. Missed the last PartnerCast? Replays of each segment are published to the replay tab here, the Oracle Media Network, and Oracle PartnerNetwork’s YouTube channel.  You can also subscribe to the PartnerCast RSS Feed and view through your favorite newsreader

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Richard Lefebvre
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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  • BPI onDemand to present at the Sales Director Live Event - London November 22-23

    - by Richard Lefebvre
    BPI OnDemand will be exhibiting and presenting a seminar at the Sales Director Live event, on 22nd and 23rd November, at Olympia in London. http://www.salesdirectorlive.co.uk/ BPI OnDemand provide configured CRM solutions for organisations across industries. It is the only company offering a ZERO up front cost implementation model....so there's no longer a need to pay large project budgets to get started. “Working with BPI OnDemand has been a very positive experience. BPI OnDemand demonstrated a high level of professionalism and service and were always available to answer questions—throughout the initial implementation and beyond. Their involvement added to the extreme value of our new CRM solution, as we were able to tailor the product specifically to our needs,” said Phil Hill, CIO, BMS Group. www.thebpiway.com

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  • iOS Support with Windows Azure Mobile Services – now with Push Notifications

    - by ScottGu
    A few weeks ago I posted about a number of improvements to Windows Azure Mobile Services. One of these was the addition of an Objective-C client SDK that allows iOS developers to easily use Mobile Services for data and authentication.  Today I'm excited to announce a number of improvement to our iOS SDK and, most significantly, our new support for Push Notifications via APNS (Apple Push Notification Services).  This makes it incredibly easy to fire push notifications to your iOS users from Windows Azure Mobile Service scripts. Push Notifications via APNS We've provided two complete tutorials that take you step-by-step through the provisioning and setup process to enable your Windows Azure Mobile Service application with APNS (Apple Push Notification Services), including all of the steps required to configure your application for push in the Apple iOS provisioning portal: Getting started with Push Notifications - iOS Push notifications to users by using Mobile Services - iOS Once you've configured your application in the Apple iOS provisioning portal and uploaded the APNS push certificate to the Apple provisioning portal, it's just a matter of uploading your APNS push certificate to Mobile Services using the Windows Azure admin portal: Clicking the “upload” within the “Push” tab of your Mobile Service allows you to browse your local file-system and locate/upload your exported certificate.  As part of this you can also select whether you want to use the sandbox (dev) or production (prod) Apple service: Now, the code to send a push notification to your clients from within a Windows Azure Mobile Service is as easy as the code below: push.apns.send(deviceToken, {      alert: 'Toast: A new Mobile Services task.',      sound: 'default' }); This will cause Windows Azure Mobile Services to connect to APNS (Apple Push Notification Service) and send a notification to the iOS device you specified via the deviceToken: Check out our reference documentation for full details on how to use the new Windows Azure Mobile Services apns object to send your push notifications. Feedback Scripts An important part of working with any PNS (Push Notification Service) is handling feedback for expired device tokens and channels. This typically happens when your application is uninstalled from a particular device and can no longer receive your notifications. With Windows Notification Services you get an instant response from the HTTP server.  Apple’s Notification Services works in a slightly different way and provides an additional endpoint you can connect to poll for a list of expired tokens. As with all of the capabilities we integrate with Mobile Services, our goal is to allow developers to focus more on building their app and less on building infrastructure to support their ideas. Therefore we knew we had to provide a simple way for developers to integrate feedback from APNS on a regular basis.  This week’s update now includes a new screen in the portal that allows you to optionally provide a script to process your APNS feedback – and it will be executed by Mobile Services on an ongoing basis: This script is invoked periodically while your service is active. To poll the feedback endpoint you can simply call the apns object's getFeedback method from within this script: push.apns.getFeedback({       success: function(results) {           // results is an array of objects with a deviceToken and time properties      } }); This returns you a list of invalid tokens that can now be removed from your database. iOS Client SDK improvements Over the last month we've continued to work with a number of iOS advisors to make improvements to our Objective-C SDK. The SDK is being developed under an open source license (Apache 2.0) and is available on github. Many of the improvements are behind the scenes to improve performance and memory usage. However, one of the biggest improvements to our iOS Client API is the addition of an even easier login method.  Below is the Objective-C code you can now write to invoke it: [client loginWithProvider:@"twitter"                     onController:self                        animated:YES                      completion:^(MSUser *user, NSError *error) {      // if no error, you are now logged in via twitter }]; This code will automatically present and dismiss our login view controller as a modal dialog on the specified controller.  This does all the hard work for you and makes login via Twitter, Google, Facebook and Microsoft Account identities just a single line of code. My colleague Josh just posted a short video demonstrating these new features which I'd recommend checking out: Summary The above features are all now live in production and are available to use immediately.  If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using Mobile Services today. Visit the Windows Azure Mobile Developer Center to learn more about how to build apps with Mobile Services. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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