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  • PHP & RSS Feeds & Special Characters validation Problem.

    - by BUGY
    I keep getting the following validation warning below. And I was wondering that some of my articles deal with special characters and was wondering how should I go about rendering or not rendering special characters in my RSS feeds? Should I use htmlentites or not? If so how? In addition, interoperability with the widest range of feed readers could be improved by implementing the following recommendations. line 22, column 35: title should not contain HTML: &amp; PHP code. <title>' . htmlentities(strip_tags($title), ENT_QUOTES, "UTF-8") . '</title>

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  • How to automate IE/Firefox to download some files from a https: website with Javascript links?

    - by Horace Ho
    Some of my users download several pdf files from an internet website regularly. They'd like to automate the process to save a few minutes every day, and most importantly, to minimize errors. I tried mechanize but failed as mechanize does not process javascripts. Since the download links in the remote site are all triggered by javescript, I am looking for solutions to automate the browser itself. Any recommendations? https remote server login and search are FORM POST file download link are JavaScripts on win32 IE or Firefox thanks!

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  • Suggestions on including free database products to include in an application - SQL Server Express or

    - by superartsy
    I am working on an enterprise level product that is designed around SQL Server Express and specifically its features (views, concurrent users, stored procedures, CASE and IF statements). Though we don't use any advanced SQL Server features, the database size limit of 4GB in the Express edition may up being a limitation. A work-around is that customers can move to more full-featured versions of SQL Server. The problem is that SQL Server Express deployment is not easy, and the installer size is huge. This is a major drawback for someone looking to try our product. You don't want end-users to not buy a product because the download is huge. Does anyone have any recommendations of a database that has a smaller footprint but all the features of Express and which can be migrated to express?

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  • Are there Vi/Vim users who aren't touch typists?

    - by michael
    I'm trying to write a Vim tutorial and I'd like to start by dismissing a few misconceptions, as well as giving some recommendations. I don't know if I should dismiss touch-typing as a misconception, or include it as a recommended prerequisite. At the time I learned the editor, I had already been touch typing for a couple of years, so I have absolutely no idea what would be the experience of a two-fingered typist in Vim. Are you a vim two-fingered typist? what has your experience been like?

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  • Books/resources for help with extracting useful feedback from clients?

    - by Eric
    I'm a web application developer looking for a book or something similar that can help with effectively communicating with clients who have a very vague or unrealistic idea of what they'd like out of the work I'm doing. Some fictional, though not by much, examples of situations: Clients who are not familiar with using the Internet, and insist on features that are not even remotely feasible (ex. time travel) Clients who are unable to express accurately what they're looking for (ex. "I know that's what I said and signed off on, but it's not what I meant") Clients who refuse to attend meetings or review sessions to answer questions or define requirements (which makes any agile development impossible) For the most part, I'm trying to find best practices for how to handle these kinds of things on a team-building level. The best ways to effectively address serious project roadblocks without sounding like a total jerk. Any recommendations for reading material on this topic?

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  • how do you group select_tag and text_field_tag?

    - by Eytan
    I'm trying to build a form where a user can select an existing category, or define their own. My form looks something like this... <%= f.select :category, category_options, prompt: "Select"> <%= f.text_field :category %> However, this UI is confusing. The user can select something in the select box, and type in a custom category. In this case, the final result is not obvious. Do you guys have any recommendations on how to handle this situation?

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  • Looking for a VIM Book

    - by sixtyfootersdude
    I have been using vim for about six months now. I know my way around pretty well. I know all of the "basic commands", have defined my own functions and have defined some syntax files. I was hopping to pickup a book on vim to read in my spare time. There is nothing specific that I want to learn I just want to improve my general knowledge. I looked on amazon and there are about 7 possibilities. Any recommendations?

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  • How should I mock out my data connectivity

    - by BobTheBuilder
    I'm trying to unit test my Data Access Layer and I'm in the process of trying to mock my data connectivity to unit test my DAL and I'm coming unstuck trying to mock out the creation of the commands. I thought about using a queue of IDbParameters for the creation of the parameters, but the unit tests then require that the parameters are configured in the right order. I'm using MOQ and having looked around for some documentation to walk me through this, I'm finding lots of recommendation not to do this, but to write a wrapper for the connection, but it's my contention that my DAL is supposed to be the wrapper for my database and I don't feel I should be writing wrappers... if I do, how do I unit test the connectivity to the database for my wrapper? By writing another wrapper? It seems like it's turtles all the way down. So does anyone have any recommendations or tutorials regarding this particular area of unit testing/mocking?

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  • Refactoring FAT client legacy application

    - by Paul
    I am working on a fat client legacy C++ application which has a lot of business logic mixed in with the presentation side of things. I want to clean things out and refactor the code out completely, so there is a clear seperation of concerns. I am looking at MVC or some other suitable design pattern in order to achieve this. I would like to get recommendations from people who have walked this road before - Do I use MVP or MVC (or another pattern)? What is/are the best practices for undertaking something like this (i.e. useful steps/checks) ?

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  • How can I use Amazon's API in PHP to search for books?

    - by TerranRich
    I'm working on a Facebook app for book sharing, reviewing, and recommendations. I've scoured the web, searched Google using every search phrase I could think of, but I could not find any tutorials on how to access the Amazon.com API for book information. I signed up for an AWS account, but even the tutorials on their website didn't help me one bit. They're all geared toward using cloud computing for file storage and processing, but that's not what I want. I just want to access their API to search info on books. Kind of like how http://openlibrary.org/ does it, where it's a simple URL call to get information on a book (but their databases aren't nearly as populated as Amazon's). Why is it so hard to find the information I need on Amazon's AWS site? If anybody could help, I would greatly appreciate it.

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  • In Cocoa (or maybe GUI development in general) how do you specify an arbitrary number of things tile

    - by RankWeis
    I'm new to creating GUI's, everything I've done up until this point is using the command line. I'm trying to create a port of minesweeper to the macintosh, as an experiment, and I've got the CLI working, but I'm running into walls everywhere with the gui. The first thing it seems I have to do, however, is be able to tile n x m 'boxes' for grid - and I'm not sure how to do that. The information is ready to be handed to it, but I don't know where to do it, or how. Also, if anyone has any recommendations for sites/Cocoa development books, feel free to drop them in here... Thanks!

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  • SQL Server 2005 Reporting Services: How to count rows that are not null? Any hints for calculating t

    - by user329266
    Is there a way to count only records that are not null; similar to "COUNTA" in Excel? I would think this would be very simple process, but nothing I have tried has worked. If necessary, I can try to work this into my SQL query, but the query is already incredibly complicated. Also, I've found very little documentation for how to calculate report totals, and how to total from groups. Would anyone have any recommendations on what to use as a reference?

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  • Can you recommend an in-browser Ruby/Rails 3D renderer?

    - by mohawkjohn
    I want to draw some 3D network diagrams in a web browser, and the data for these diagrams are in a Rails app (in the database). I already use flotomatic as a Rails interface for pretty Javascript plots (e.g., independent variable, dependent variable). Certainly there are packages for drawing simple things in Javascript. What I'm looking for is (a) a Javascript package for 3D drawings that are displayed in a web browser (without a plugin), and (b) a Ruby API for that package, if possible. Any recommendations? Many thanks!

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  • Java-Counting occurrence of word from huge textfile

    - by Naveen
    I have a text file of size 115MB. It consists of about 20 million words. I have to use the file as a word collection, and use it to search the occurrence of each user-given words from the collection. I am using this process as a small part in my project. I need a method for finding out the number of occurrence of given words in a faster and correct manner since i may use it in iterations. I am in need of suggestion about any API that i can make use or some other way that performs the task in a quicker manner. Any recommendations are appreciated.

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  • Toorcon 15 (2013)

    - by danx
    The Toorcon gang (senior staff): h1kari (founder), nfiltr8, and Geo Introduction to Toorcon 15 (2013) A Tale of One Software Bypass of MS Windows 8 Secure Boot Breaching SSL, One Byte at a Time Running at 99%: Surviving an Application DoS Security Response in the Age of Mass Customized Attacks x86 Rewriting: Defeating RoP and other Shinanighans Clowntown Express: interesting bugs and running a bug bounty program Active Fingerprinting of Encrypted VPNs Making Attacks Go Backwards Mask Your Checksums—The Gorry Details Adventures with weird machines thirty years after "Reflections on Trusting Trust" Introduction to Toorcon 15 (2013) Toorcon 15 is the 15th annual security conference held in San Diego. I've attended about a third of them and blogged about previous conferences I attended here starting in 2003. As always, I've only summarized the talks I attended and interested me enough to write about them. Be aware that I may have misrepresented the speaker's remarks and that they are not my remarks or opinion, or those of my employer, so don't quote me or them. Those seeking further details may contact the speakers directly or use The Google. For some talks, I have a URL for further information. A Tale of One Software Bypass of MS Windows 8 Secure Boot Andrew Furtak and Oleksandr Bazhaniuk Yuri Bulygin, Oleksandr ("Alex") Bazhaniuk, and (not present) Andrew Furtak Yuri and Alex talked about UEFI and Bootkits and bypassing MS Windows 8 Secure Boot, with vendor recommendations. They previously gave this talk at the BlackHat 2013 conference. MS Windows 8 Secure Boot Overview UEFI (Unified Extensible Firmware Interface) is interface between hardware and OS. UEFI is processor and architecture independent. Malware can replace bootloader (bootx64.efi, bootmgfw.efi). Once replaced can modify kernel. Trivial to replace bootloader. Today many legacy bootkits—UEFI replaces them most of them. MS Windows 8 Secure Boot verifies everything you load, either through signatures or hashes. UEFI firmware relies on secure update (with signed update). You would think Secure Boot would rely on ROM (such as used for phones0, but you can't do that for PCs—PCs use writable memory with signatures DXE core verifies the UEFI boat loader(s) OS Loader (winload.efi, winresume.efi) verifies the OS kernel A chain of trust is established with a root key (Platform Key, PK), which is a cert belonging to the platform vendor. Key Exchange Keys (KEKs) verify an "authorized" database (db), and "forbidden" database (dbx). X.509 certs with SHA-1/SHA-256 hashes. Keys are stored in non-volatile (NV) flash-based NVRAM. Boot Services (BS) allow adding/deleting keys (can't be accessed once OS starts—which uses Run-Time (RT)). Root cert uses RSA-2048 public keys and PKCS#7 format signatures. SecureBoot — enable disable image signature checks SetupMode — update keys, self-signed keys, and secure boot variables CustomMode — allows updating keys Secure Boot policy settings are: always execute, never execute, allow execute on security violation, defer execute on security violation, deny execute on security violation, query user on security violation Attacking MS Windows 8 Secure Boot Secure Boot does NOT protect from physical access. Can disable from console. Each BIOS vendor implements Secure Boot differently. There are several platform and BIOS vendors. It becomes a "zoo" of implementations—which can be taken advantage of. Secure Boot is secure only when all vendors implement it correctly. Allow only UEFI firmware signed updates protect UEFI firmware from direct modification in flash memory protect FW update components program SPI controller securely protect secure boot policy settings in nvram protect runtime api disable compatibility support module which allows unsigned legacy Can corrupt the Platform Key (PK) EFI root certificate variable in SPI flash. If PK is not found, FW enters setup mode wich secure boot turned off. Can also exploit TPM in a similar manner. One is not supposed to be able to directly modify the PK in SPI flash from the OS though. But they found a bug that they can exploit from User Mode (undisclosed) and demoed the exploit. It loaded and ran their own bootkit. The exploit requires a reboot. Multiple vendors are vulnerable. They will disclose this exploit to vendors in the future. Recommendations: allow only signed updates protect UEFI fw in ROM protect EFI variable store in ROM Breaching SSL, One Byte at a Time Yoel Gluck and Angelo Prado Angelo Prado and Yoel Gluck, Salesforce.com CRIME is software that performs a "compression oracle attack." This is possible because the SSL protocol doesn't hide length, and because SSL compresses the header. CRIME requests with every possible character and measures the ciphertext length. Look for the plaintext which compresses the most and looks for the cookie one byte-at-a-time. SSL Compression uses LZ77 to reduce redundancy. Huffman coding replaces common byte sequences with shorter codes. US CERT thinks the SSL compression problem is fixed, but it isn't. They convinced CERT that it wasn't fixed and they issued a CVE. BREACH, breachattrack.com BREACH exploits the SSL response body (Accept-Encoding response, Content-Encoding). It takes advantage of the fact that the response is not compressed. BREACH uses gzip and needs fairly "stable" pages that are static for ~30 seconds. It needs attacker-supplied content (say from a web form or added to a URL parameter). BREACH listens to a session's requests and responses, then inserts extra requests and responses. Eventually, BREACH guesses a session's secret key. Can use compression to guess contents one byte at-a-time. For example, "Supersecret SupersecreX" (a wrong guess) compresses 10 bytes, and "Supersecret Supersecret" (a correct guess) compresses 11 bytes, so it can find each character by guessing every character. To start the guess, BREACH needs at least three known initial characters in the response sequence. Compression length then "leaks" information. Some roadblocks include no winners (all guesses wrong) or too many winners (multiple possibilities that compress the same). The solutions include: lookahead (guess 2 or 3 characters at-a-time instead of 1 character). Expensive rollback to last known conflict check compression ratio can brute-force first 3 "bootstrap" characters, if needed (expensive) block ciphers hide exact plain text length. Solution is to align response in advance to block size Mitigations length: use variable padding secrets: dynamic CSRF tokens per request secret: change over time separate secret to input-less servlets Future work eiter understand DEFLATE/GZIP HTTPS extensions Running at 99%: Surviving an Application DoS Ryan Huber Ryan Huber, Risk I/O Ryan first discussed various ways to do a denial of service (DoS) attack against web services. One usual method is to find a slow web page and do several wgets. Or download large files. Apache is not well suited at handling a large number of connections, but one can put something in front of it Can use Apache alternatives, such as nginx How to identify malicious hosts short, sudden web requests user-agent is obvious (curl, python) same url requested repeatedly no web page referer (not normal) hidden links. hide a link and see if a bot gets it restricted access if not your geo IP (unless the website is global) missing common headers in request regular timing first seen IP at beginning of attack count requests per hosts (usually a very large number) Use of captcha can mitigate attacks, but you'll lose a lot of genuine users. Bouncer, goo.gl/c2vyEc and www.github.com/rawdigits/Bouncer Bouncer is software written by Ryan in netflow. Bouncer has a small, unobtrusive footprint and detects DoS attempts. It closes blacklisted sockets immediately (not nice about it, no proper close connection). Aggregator collects requests and controls your web proxies. Need NTP on the front end web servers for clean data for use by bouncer. Bouncer is also useful for a popularity storm ("Slashdotting") and scraper storms. Future features: gzip collection data, documentation, consumer library, multitask, logging destroyed connections. Takeaways: DoS mitigation is easier with a complete picture Bouncer designed to make it easier to detect and defend DoS—not a complete cure Security Response in the Age of Mass Customized Attacks Peleus Uhley and Karthik Raman Peleus Uhley and Karthik Raman, Adobe ASSET, blogs.adobe.com/asset/ Peleus and Karthik talked about response to mass-customized exploits. Attackers behave much like a business. "Mass customization" refers to concept discussed in the book Future Perfect by Stan Davis of Harvard Business School. Mass customization is differentiating a product for an individual customer, but at a mass production price. For example, the same individual with a debit card receives basically the same customized ATM experience around the world. Or designing your own PC from commodity parts. Exploit kits are another example of mass customization. The kits support multiple browsers and plugins, allows new modules. Exploit kits are cheap and customizable. Organized gangs use exploit kits. A group at Berkeley looked at 77,000 malicious websites (Grier et al., "Manufacturing Compromise: The Emergence of Exploit-as-a-Service", 2012). They found 10,000 distinct binaries among them, but derived from only a dozen or so exploit kits. Characteristics of Mass Malware: potent, resilient, relatively low cost Technical characteristics: multiple OS, multipe payloads, multiple scenarios, multiple languages, obfuscation Response time for 0-day exploits has gone down from ~40 days 5 years ago to about ~10 days now. So the drive with malware is towards mass customized exploits, to avoid detection There's plenty of evicence that exploit development has Project Manager bureaucracy. They infer from the malware edicts to: support all versions of reader support all versions of windows support all versions of flash support all browsers write large complex, difficult to main code (8750 lines of JavaScript for example Exploits have "loose coupling" of multipe versions of software (adobe), OS, and browser. This allows specific attacks against specific versions of multiple pieces of software. Also allows exploits of more obscure software/OS/browsers and obscure versions. Gave examples of exploits that exploited 2, 3, 6, or 14 separate bugs. However, these complete exploits are more likely to be buggy or fragile in themselves and easier to defeat. Future research includes normalizing malware and Javascript. Conclusion: The coming trend is that mass-malware with mass zero-day attacks will result in mass customization of attacks. x86 Rewriting: Defeating RoP and other Shinanighans Richard Wartell Richard Wartell The attack vector we are addressing here is: First some malware causes a buffer overflow. The malware has no program access, but input access and buffer overflow code onto stack Later the stack became non-executable. The workaround malware used was to write a bogus return address to the stack jumping to malware Later came ASLR (Address Space Layout Randomization) to randomize memory layout and make addresses non-deterministic. The workaround malware used was to jump t existing code segments in the program that can be used in bad ways "RoP" is Return-oriented Programming attacks. RoP attacks use your own code and write return address on stack to (existing) expoitable code found in program ("gadgets"). Pinkie Pie was paid $60K last year for a RoP attack. One solution is using anti-RoP compilers that compile source code with NO return instructions. ASLR does not randomize address space, just "gadgets". IPR/ILR ("Instruction Location Randomization") randomizes each instruction with a virtual machine. Richard's goal was to randomize a binary with no source code access. He created "STIR" (Self-Transofrming Instruction Relocation). STIR disassembles binary and operates on "basic blocks" of code. The STIR disassembler is conservative in what to disassemble. Each basic block is moved to a random location in memory. Next, STIR writes new code sections with copies of "basic blocks" of code in randomized locations. The old code is copied and rewritten with jumps to new code. the original code sections in the file is marked non-executible. STIR has better entropy than ASLR in location of code. Makes brute force attacks much harder. STIR runs on MS Windows (PEM) and Linux (ELF). It eliminated 99.96% or more "gadgets" (i.e., moved the address). Overhead usually 5-10% on MS Windows, about 1.5-4% on Linux (but some code actually runs faster!). The unique thing about STIR is it requires no source access and the modified binary fully works! Current work is to rewrite code to enforce security policies. For example, don't create a *.{exe,msi,bat} file. Or don't connect to the network after reading from the disk. Clowntown Express: interesting bugs and running a bug bounty program Collin Greene Collin Greene, Facebook Collin talked about Facebook's bug bounty program. Background at FB: FB has good security frameworks, such as security teams, external audits, and cc'ing on diffs. But there's lots of "deep, dark, forgotten" parts of legacy FB code. Collin gave several examples of bountied bugs. Some bounty submissions were on software purchased from a third-party (but bounty claimers don't know and don't care). We use security questions, as does everyone else, but they are basically insecure (often easily discoverable). Collin didn't expect many bugs from the bounty program, but they ended getting 20+ good bugs in first 24 hours and good submissions continue to come in. Bug bounties bring people in with different perspectives, and are paid only for success. Bug bounty is a better use of a fixed amount of time and money versus just code review or static code analysis. The Bounty program started July 2011 and paid out $1.5 million to date. 14% of the submissions have been high priority problems that needed to be fixed immediately. The best bugs come from a small % of submitters (as with everything else)—the top paid submitters are paid 6 figures a year. Spammers like to backstab competitors. The youngest sumitter was 13. Some submitters have been hired. Bug bounties also allows to see bugs that were missed by tools or reviews, allowing improvement in the process. Bug bounties might not work for traditional software companies where the product has release cycle or is not on Internet. Active Fingerprinting of Encrypted VPNs Anna Shubina Anna Shubina, Dartmouth Institute for Security, Technology, and Society (I missed the start of her talk because another track went overtime. But I have the DVD of the talk, so I'll expand later) IPsec leaves fingerprints. Using netcat, one can easily visually distinguish various crypto chaining modes just from packet timing on a chart (example, DES-CBC versus AES-CBC) One can tell a lot about VPNs just from ping roundtrips (such as what router is used) Delayed packets are not informative about a network, especially if far away from the network More needed to explore about how TCP works in real life with respect to timing Making Attacks Go Backwards Fuzzynop FuzzyNop, Mandiant This talk is not about threat attribution (finding who), product solutions, politics, or sales pitches. But who are making these malware threats? It's not a single person or group—they have diverse skill levels. There's a lot of fat-fingered fumblers out there. Always look for low-hanging fruit first: "hiding" malware in the temp, recycle, or root directories creation of unnamed scheduled tasks obvious names of files and syscalls ("ClearEventLog") uncleared event logs. Clearing event log in itself, and time of clearing, is a red flag and good first clue to look for on a suspect system Reverse engineering is hard. Disassembler use takes practice and skill. A popular tool is IDA Pro, but it takes multiple interactive iterations to get a clean disassembly. Key loggers are used a lot in targeted attacks. They are typically custom code or built in a backdoor. A big tip-off is that non-printable characters need to be printed out (such as "[Ctrl]" "[RightShift]") or time stamp printf strings. Look for these in files. Presence is not proof they are used. Absence is not proof they are not used. Java exploits. Can parse jar file with idxparser.py and decomile Java file. Java typially used to target tech companies. Backdoors are the main persistence mechanism (provided externally) for malware. Also malware typically needs command and control. Application of Artificial Intelligence in Ad-Hoc Static Code Analysis John Ashaman John Ashaman, Security Innovation Initially John tried to analyze open source files with open source static analysis tools, but these showed thousands of false positives. Also tried using grep, but tis fails to find anything even mildly complex. So next John decided to write his own tool. His approach was to first generate a call graph then analyze the graph. However, the problem is that making a call graph is really hard. For example, one problem is "evil" coding techniques, such as passing function pointer. First the tool generated an Abstract Syntax Tree (AST) with the nodes created from method declarations and edges created from method use. Then the tool generated a control flow graph with the goal to find a path through the AST (a maze) from source to sink. The algorithm is to look at adjacent nodes to see if any are "scary" (a vulnerability), using heuristics for search order. The tool, called "Scat" (Static Code Analysis Tool), currently looks for C# vulnerabilities and some simple PHP. Later, he plans to add more PHP, then JSP and Java. For more information see his posts in Security Innovation blog and NRefactory on GitHub. Mask Your Checksums—The Gorry Details Eric (XlogicX) Davisson Eric (XlogicX) Davisson Sometimes in emailing or posting TCP/IP packets to analyze problems, you may want to mask the IP address. But to do this correctly, you need to mask the checksum too, or you'll leak information about the IP. Problem reports found in stackoverflow.com, sans.org, and pastebin.org are usually not masked, but a few companies do care. If only the IP is masked, the IP may be guessed from checksum (that is, it leaks data). Other parts of packet may leak more data about the IP. TCP and IP checksums both refer to the same data, so can get more bits of information out of using both checksums than just using one checksum. Also, one can usually determine the OS from the TTL field and ports in a packet header. If we get hundreds of possible results (16x each masked nibble that is unknown), one can do other things to narrow the results, such as look at packet contents for domain or geo information. With hundreds of results, can import as CSV format into a spreadsheet. Can corelate with geo data and see where each possibility is located. Eric then demoed a real email report with a masked IP packet attached. Was able to find the exact IP address, given the geo and university of the sender. Point is if you're going to mask a packet, do it right. Eric wouldn't usually bother, but do it correctly if at all, to not create a false impression of security. Adventures with weird machines thirty years after "Reflections on Trusting Trust" Sergey Bratus Sergey Bratus, Dartmouth College (and Julian Bangert and Rebecca Shapiro, not present) "Reflections on Trusting Trust" refers to Ken Thompson's classic 1984 paper. "You can't trust code that you did not totally create yourself." There's invisible links in the chain-of-trust, such as "well-installed microcode bugs" or in the compiler, and other planted bugs. Thompson showed how a compiler can introduce and propagate bugs in unmodified source. But suppose if there's no bugs and you trust the author, can you trust the code? Hell No! There's too many factors—it's Babylonian in nature. Why not? Well, Input is not well-defined/recognized (code's assumptions about "checked" input will be violated (bug/vunerabiliy). For example, HTML is recursive, but Regex checking is not recursive. Input well-formed but so complex there's no telling what it does For example, ELF file parsing is complex and has multiple ways of parsing. Input is seen differently by different pieces of program or toolchain Any Input is a program input executes on input handlers (drives state changes & transitions) only a well-defined execution model can be trusted (regex/DFA, PDA, CFG) Input handler either is a "recognizer" for the inputs as a well-defined language (see langsec.org) or it's a "virtual machine" for inputs to drive into pwn-age ELF ABI (UNIX/Linux executible file format) case study. Problems can arise from these steps (without planting bugs): compiler linker loader ld.so/rtld relocator DWARF (debugger info) exceptions The problem is you can't really automatically analyze code (it's the "halting problem" and undecidable). Only solution is to freeze code and sign it. But you can't freeze everything! Can't freeze ASLR or loading—must have tables and metadata. Any sufficiently complex input data is the same as VM byte code Example, ELF relocation entries + dynamic symbols == a Turing Complete Machine (TM). @bxsays created a Turing machine in Linux from relocation data (not code) in an ELF file. For more information, see Rebecca "bx" Shapiro's presentation from last year's Toorcon, "Programming Weird Machines with ELF Metadata" @bxsays did same thing with Mach-O bytecode Or a DWARF exception handling data .eh_frame + glibc == Turning Machine X86 MMU (IDT, GDT, TSS): used address translation to create a Turning Machine. Page handler reads and writes (on page fault) memory. Uses a page table, which can be used as Turning Machine byte code. Example on Github using this TM that will fly a glider across the screen Next Sergey talked about "Parser Differentials". That having one input format, but two parsers, will create confusion and opportunity for exploitation. For example, CSRs are parsed during creation by cert requestor and again by another parser at the CA. Another example is ELF—several parsers in OS tool chain, which are all different. Can have two different Program Headers (PHDRs) because ld.so parses multiple PHDRs. The second PHDR can completely transform the executable. This is described in paper in the first issue of International Journal of PoC. Conclusions trusting computers not only about bugs! Bugs are part of a problem, but no by far all of it complex data formats means bugs no "chain of trust" in Babylon! (that is, with parser differentials) we need to squeeze complexity out of data until data stops being "code equivalent" Further information See and langsec.org. USENIX WOOT 2013 (Workshop on Offensive Technologies) for "weird machines" papers and videos.

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  • The Importance of a Security Assessment - by Michael Terra, Oracle

    - by Darin Pendergraft
    Today's Blog was written by Michael Terra, who was the Subject Matter Expert for the recently announced Oracle Online Security Assessment. You can take the Online Assessment here: Take the Online Assessment Over the past decade, IT Security has become a recognized and respected Business discipline.  Several factors have contributed to IT Security becoming a core business and organizational enabler including, but not limited to, increased external threats and increased regulatory pressure. Security is also viewed as a key enabler for strategic corporate activities such as mergers and acquisitions.Now, the challenge for senior security professionals is to develop an ongoing dialogue within their organizations about the importance of information security and how it can impact their organization's strategic objectives/mission. The importance of conducting regular “Security Assessments” across the IT and physical infrastructure has become increasingly important. Security standards and frameworks, such as the international standard ISO 27001, are increasingly being adopted by organizations and their business partners as proof of their security posture and “Security Assessments” are a great way to ensure a continued alignment to these frameworks.Oracle offers a number of different security assessment covering a broad range of technologies. Some of these are short engagements conducted for free with our strategic customers and partners. Others are longer term paid engagements delivered by Oracle Consulting Services or one of our partners. The goal of a security assessment, (also known as a security audit or security review), is to ensure that necessary security controls are integrated into the design and implementation of a project, application or technology.  A properly completed security assessment should provide documentation outlining any security gaps that exist in an infrastructure and the associated risks for those gaps. With that knowledge, an organization can choose to either mitigate, transfer, avoid or accept the risk. One example of an Oracle offering is a Security Readiness Assessment:The Oracle Security Readiness Assessment is a practical security architecture review focused on aligning an organization’s enterprise security architecture to their business principals and strategic objectives. The service will establish a multi-phase security architecture roadmap focused on supporting new and existing business initiatives.Offering OverviewThe Security Readiness Assessment will: Define an organization’s current security posture and provide a roadmap to a desired future state architecture by mapping  security solutions to business goals Incorporate commonly accepted security architecture concepts to streamline an organization’s security vision from strategy to implementation Define the people, process and technology implications of the desired future state architecture The objective is to deliver cohesive, best practice security architectures spanning multiple domains that are unique and specific to the context of your organization. Offering DetailsThe Oracle Security Readiness Assessment is a multi-stage process with a dedicated Oracle Security team supporting your organization.  During the course of this free engagement, the team will focus on the following: Review your current business operating model and supporting IT security structures and processes Partner with your organization to establish a future state security architecture leveraging Oracle’s reference architectures, capability maps, and best practices Provide guidance and recommendations on governance practices for the rollout and adoption of your future state security architecture Create an initial business case for the adoption of the future state security architecture If you are interested in finding out more, ask your Sales Consultant or Account Manager for details.

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  • Umbraco Permissions Script - Secure Version

    - by Vizioz Limited
    Back in May I blogged about how to set Permissions for Umbraco using SetACL to set the appropriate directory permissions based on the installation recommendations.Recently I have been working on a site for a client who wanted every security item to be locked down as tightly as possible. And so I modified the script based on the Umbraco security best practices, I thought I'd share it with everyone, if I have missed anything, or if anyone has any suggestions on how to improve this, please let me know :)Please refer to my previous post regarding the SetAcl command line application that you will need.I suggest you save the following into a batch file called: umbPermSecure.batecho offREM Script to setup the Security Permissions for an Umbraco siteREM This script will give your machine Network Service the minimum rights requiredREM for Umbraco to workREM I suggest you update this script to also remove any users who do not need REM access to the web foldersREM **** Pre-requisites ****REM You will need to download - http://setacl.sourceforge.net/REM It is assumed that you have stored SetACL in a directory called, C:\SetACL ifREM not, you will need to modify the script.REM **** Usage ****REM You need to pass in the path for the root of your Umbraco directoryREM E.g. umbPermSecure.bat C:\inetpub\umbracoroot@echo umbPermSecure.bat - Script to set Umbraco File and Directory Permissions@echo based on the Umbraco Security Best Practices Document (13th March 2009)@echo Published by Chris Houston - 19th October 2009@echo http://blog.vizioz.com@echo Adding READ only access SetACL.exe -on "%1" -ot file -actn ace -ace "n:%computername%\NETWORK SERVICE;p:read" -actn clear -clr "dacl,sacl" -log "c:\setacl\log.txt"SetACL.exe -on "%1\web.config" -ot file -actn ace -ace "n:%computername%\NETWORK SERVICE;p:read" -actn clear -clr "dacl,sacl" -log "c:\setacl\log.txt"SetACL.exe -on "%1\bin" -ot file -actn ace -ace "n:%computername%\NETWORK SERVICE;p:read" -actn clear -clr "dacl,sacl" -log "c:\setacl\log.txt"SetACL.exe -on "%1\umbraco" -ot file -actn ace -ace "n:%computername%\NETWORK SERVICE;p:read" -actn clear -clr "dacl,sacl" -log "c:\setacl\log.txt"@echo Adding READ and EXECUTE access SetACL.exe -on "%1\app_code" -ot file -actn ace -ace "n:%computername%\NETWORK SERVICE;p:read_ex" -actn clear -clr "dacl,sacl" -log "c:\setacl\log.txt"SetACL.exe -on "%1\usercontrols" -ot file -actn ace -ace "n:%computername%\NETWORK SERVICE;p:read_ex" -actn clear -clr "dacl,sacl" -log "c:\setacl\log.txt"@echo Adding READ, WRITE and MODIFY access SetACL.exe -on "%1\config" -ot file -actn ace -ace "n:%computername%\NETWORK SERVICE;p:read" -ace "n:%computername%\NETWORK SERVICE;p:change" -actn clear -clr "dacl,sacl" -log "c:\setacl\log.txt"SetACL.exe -on "%1\css" -ot file -actn ace -ace "n:%computername%\NETWORK SERVICE;p:read" -ace "n:%computername%\NETWORK SERVICE;p:change" -actn clear -clr "dacl,sacl" -log "c:\setacl\log.txt"SetACL.exe -on "%1\data" -ot file -actn ace -ace "n:%computername%\NETWORK SERVICE;p:read" -ace "n:%computername%\NETWORK SERVICE;p:change" -actn clear -clr "dacl,sacl" -log "c:\setacl\log.txt"SetACL.exe -on "%1\masterpages" -ot file -actn ace -ace "n:%computername%\NETWORK SERVICE;p:read" -ace "n:%computername%\NETWORK SERVICE;p:change" -actn clear -clr "dacl,sacl" -log "c:\setacl\log.txt"SetACL.exe -on "%1\media" -ot file -actn ace -ace "n:%computername%\NETWORK SERVICE;p:read" -ace "n:%computername%\NETWORK SERVICE;p:change" -actn clear -clr "dacl,sacl" -log "c:\setacl\log.txt"SetACL.exe -on "%1\python" -ot file -actn ace -ace "n:%computername%\NETWORK SERVICE;p:read" -ace "n:%computername%\NETWORK SERVICE;p:change" -actn clear -clr "dacl,sacl" -log "c:\setacl\log.txt"SetACL.exe -on "%1\scripts" -ot file -actn ace -ace "n:%computername%\NETWORK SERVICE;p:read" -ace "n:%computername%\NETWORK SERVICE;p:change" -actn clear -clr "dacl,sacl" -log "c:\setacl\log.txt"SetACL.exe -on "%1\xslt" -ot file -actn ace -ace "n:%computername%\NETWORK SERVICE;p:read" -ace "n:%computername%\NETWORK SERVICE;p:change" -actn clear -clr "dacl,sacl" -log "c:\setacl\log.txt"

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  • The Sitemap Paradox

    - by Jeff Atwood
    We use a sitemap on Stack Overflow, but I have mixed feelings about it. Web crawlers usually discover pages from links within the site and from other sites. Sitemaps supplement this data to allow crawlers that support Sitemaps to pick up all URLs in the Sitemap and learn about those URLs using the associated metadata. Using the Sitemap protocol does not guarantee that web pages are included in search engines, but provides hints for web crawlers to do a better job of crawling your site. Based on our two years' experience with sitemaps, there's something fundamentally paradoxical about the sitemap: Sitemaps are intended for sites that are hard to crawl properly. If Google can't successfully crawl your site to find a link, but is able to find it in the sitemap it gives the sitemap link no weight and will not index it! That's the sitemap paradox -- if your site isn't being properly crawled (for whatever reason), using a sitemap will not help you! Google goes out of their way to make no sitemap guarantees: "We cannot make any predictions or guarantees about when or if your URLs will be crawled or added to our index" citation "We don't guarantee that we'll crawl or index all of your URLs. For example, we won't crawl or index image URLs contained in your Sitemap." citation "submitting a Sitemap doesn't guarantee that all pages of your site will be crawled or included in our search results" citation Given that links found in sitemaps are merely recommendations, whereas links found on your own website proper are considered canonical ... it seems the only logical thing to do is avoid having a sitemap and make damn sure that Google and any other search engine can properly spider your site using the plain old standard web pages everyone else sees. By the time you have done that, and are getting spidered nice and thoroughly so Google can see that your own site links to these pages, and would be willing to crawl the links -- uh, why do we need a sitemap, again? The sitemap can be actively harmful, because it distracts you from ensuring that search engine spiders are able to successfully crawl your whole site. "Oh, it doesn't matter if the crawler can see it, we'll just slap those links in the sitemap!" Reality is quite the opposite in our experience. That seems more than a little ironic considering sitemaps were intended for sites that have a very deep collection of links or complex UI that may be hard to spider. In our experience, the sitemap does not help, because if Google can't find the link on your site proper, it won't index it from the sitemap anyway. We've seen this proven time and time again with Stack Overflow questions. Am I wrong? Do sitemaps make sense, and we're somehow just using them incorrectly?

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  • Ask the Readers: Do You Prefer Computers, Game Consoles, or Other Devices for Your Gaming Needs?

    - by Asian Angel
    Nearly everyone who has access to a computer will play games on it at some point, but many people also use a separate game platform as well. What we would like to know this week is if you prefer using a computer, game consoles, or other devices for your gaming needs. Photo of Faith and Kate Connors from Mirror’s Edge by Tamahikari Tammas. Video games are a perfect way to relax and have fun at home (or at work if you can sneak in some game time!). The increasing variety of devices available with each passing year are making it easier to have access to a gaming platform to suit your needs or “darkest gaming desires”. For many people their computers are the perfect platform…they can play Flash-based games in their browsers, use the default set of games that come with their system, and install any extras that catch their eyes. The added benefit is that when game time is over they can drop right into their browsing, e-mail, personal projects, or work without having to switch hardware. The convenience of the “all-in-one” platform is certainly appealing! Perhaps you prefer to use your computer for other activities outside of gaming and own one or more separate game consoles. You might have chosen an Xbox, Playstation, or Nintendo for example. Maybe a hand-held is preferable for its’ size and portability. Then there are mobile phones and the iPad… With so many options it may feel hard to choose the right platform(s) without a good bit of research regarding display, availability of games for a particular platform, how long before the platform starts to become “obsolete”, etc. What we would like to know this week is which gaming platform you prefer. Is there only one that you choose to use or do you use multiple platforms for gaming? Is there a particular reason such as convenience for your choices? You may even be keeping an older platform around just for a certain game (or games) made for it. Are there any recommendations or advice that you would like to share with your fellow readers? Let us know in the comments! How-To Geek Polls require Javascript. Please Click Here to View the Poll. Latest Features How-To Geek ETC HTG Projects: How to Create Your Own Custom Papercraft Toy How to Combine Rescue Disks to Create the Ultimate Windows Repair Disk What is Camera Raw, and Why Would a Professional Prefer it to JPG? The How-To Geek Guide to Audio Editing: The Basics How To Boot 10 Different Live CDs From 1 USB Flash Drive The 20 Best How-To Geek Linux Articles of 2010 Apture Highlights Turns Your Cursor into a Search Tool Add Classic Sci-Fi Goodness to Your Desktop with the Matrix Theme for Windows 7 You Can’t Walk Straight without Visual Markers [Video] Lord of the Rings Movie Parody Double Feature [Video] Turn a Webpage into an Asteroids-Styled Shooting Game in Opera Dolphin Browser Mini Leaves Beta; Sports New GUI, Easy Bookmarking, and More

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  • Silverlight Cream for April 04, 2010 -- #830

    - by Dave Campbell
    In this Issue: Michael Washington, Hassan, David Anson, Jeff Wilcox, UK Application Development Consulting, Davide Zordan, Victor Gaudioso, Anoop Madhusudanan, Phil Middlemiss, and Laurent Bugnion. Shoutouts: Josh Smith has a good-read post up: Design-time data is still data Shawn Hargreaves reported his MIX demo released From SilverlightCream.com: Silverlight MVVM: Enabling Design-Time Data in Expression Blend When Using Web Services Michael Washington has a tutorial up on MVVM and using a web service to get design-time data that works in Blend also... lots of information and screenshots. WP7 Transition Animation Hassan has a new WP7 tutorial up that demonstrates playing media and adding transition animation between pages. Tip: For a truly read-only custom DependencyProperty in Silverlight, use a read-only CLR property instead David Anson's latest tip is in response to comments on his previous post and details one by Dr. WPF who points out that a read-only DependencyProperty doesn't actually need to be a DependencyProperty as long as the class implements INotifyPropertyChanged. Template parts and custom controls (quick tip) Jeff Wilcox has posted a set of tips and recommendations to use when developing control development in Silverlight ... this is a post to bookmark. Flexible Data Template Support in Silverlight The UK Application Development Consulting details a 'problem' in Silverlight that doesn't exist in WPF and that is data templates that vary by type... and discusses a way around it. Multi-Touch enabling Silverlight Simon using Blend behaviors and the Surface sample for Silverlight Davide Zordan brought Multi-Touch to the Silverlight Simon game on CodePlex using Blend Behaviors. New Video Tutorial: How to Use a Behavior to Fire Methods from Objects in Styles Victor Gaudioso has a video tutorial up responding to a question from a developer. He demonstrates development of a Behavior that can be attached to objects in or out of Styles that allows you to specify what Method they need to fire. Creating a Silverlight Client for @shanselman ’s Nerd Dinner, using oData and Bing Maps Anoop Madhusudanan took Scott Hanselman's post on an OData API for StackOverflow, and has created a Silverlight client for Nerd Dinner, including BingMaps. A Chrome and Glass Theme - Part 2 Phil Middlemiss has the next part of his Chrome and Glass Theme up. In this one he creates a very nice chrome-look button with visual state changes. MVVM Light Toolkit V3 SP1 for Windows Phone 7 Laurent Bugnion has released a new version of MVVM Light for WP7. Included is an installation manual and information about what was changed. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Fidelity Investments Life Insurance Executive Weighs in on Policy Administration Modernization

    - by helen.pitts(at)oracle.com
    James Klauer, vice president of Client Services Technology at Fidelity Investment Life Insurance, weighs in on the rationale and challenges associated with policy administration system replacement in this month's digital issue of Insurance Networking News.    In "The Policy Administration Replacement Quandary"  Klauer shared the primary business benefit that can be realized by adopting a modern policy administration system--a timely topic given that recent industry analyst surveys indicate policy administration replacement and modernization will continue to be a top priority for insurers this year.    "Modern policy administration systems are more flexible than systems of the past," Klauer says in the article. " This has allowed us to shorten our delivery time for new products and product changes.  We have also had a greater ability to integrate with other systems and to deliver process efficiencies."   Klauer goes on to advise that insurers ensure they have a solid understanding of the requirements when replacing their legacy policy administration system. "If you can afford the time, take the opportunity to re-engineer your business processes.  We were able to drastically change our death processes, introducing automation and error-proofing." Click here to read more of Klauer's insights and recommendations for best practices in the publication's "Ask & Answered" column.   You also can learn more the benefits of an adaptive, rules-driven approach to policy administration and how to mitigate risks associated with system replacement by attending the free Oracle Insurance Virtual Summit:  Fueling the Adaptive Insurance Enterprise, 10:00 a.m. - 6:00 p.m. EST, Wednesday, January 26.      Insurance Networking News and Oracle Insurance have teamed up to bring you this first-of-its-kind event. This year's theme, "Fueling the Adaptive Insurance Enterprise," will focus on bringing you information about exciting new technology concepts, which can help your company react more quickly to new market opportunities and, ultimately, grow the business.    Visit virtual booths and chat online with Oracle product specialists, network with other insurers, learn about exciting new product announcements, win prizes, and much more--all without leaving your office.  Be sure and attend the on-demand session, "Adapt, Transform and Grow: Accelerate Speed to Market with Adaptive Insurance Policy Administration," hosted by Kate Fowler, product strategy director for Oracle Insurance Policy Administration for Life and Annuity.   Register Now!   Helen Pitts is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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  • Today's Links (6/20/2011)

    - by Bob Rhubart
    Why your security sucks | Eric Knorr A conversation with InfoWorld security expert Roger Grimes reveals why the latest burst of attacks is just business as usual. JDev 11g R2 - ADF BC Dependency Diagram Feature | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovkis continues his exploration of JDeveloper 11g R2. Mobile Apps Put the Web in Their Rear-view Mirror | Charles Newark-French "Our analysis shows that, for the first time ever, daily time spent in mobile apps surpasses desktop and mobile web consumption," says Newark-French. "This stat is even more remarkable if you consider that it took less than three years for native mobile apps to achieve this level of usage, driven primarily by the popularity of iOS and Android platforms." Vivek Kundra, a public servant who gets stuff done | Craig Newmark Craigslist founder Craig Newmark bids farewell to the nation's first CIO. Weblogic, QBrowser and topics | Eric Elzinga Elzinga says: "Besides using the Weblogic Console to add subscribers to our topics we can also use QBrowser to browse queues and topics on your Weblogic Server." Java EE talks at JAX Conf | Arun Gupta Arun Gupta shares links to several Java EE presentations taking place at this week's Jax Conference in San Jose, CA. Development gotchas and silver bullets | Andy Mulholland Mulholland explains why "Software development has to change to fit with new business practices!" Oracle is Proud Sponsor of Gartner Security and Risk Management Summit 2011 | Troy Kitch Oracle will have a very strong presence at this year’s Gartner Security and Risk Management Summit 2011 in Washington D.C., June 20-23. Database Web Service using Toplink DB Provider | Vishal Jain "With JDeveloper 11gR2 you can now create database based web services using JAX-WS Provider," says Jain. Sample Chapter: A Fusion Applications Technical Overview An excerpt from "Managing Oracle Fusion Applications" by Richard Bingham, published by Oracle Press, May 2011. White Paper: Oracle Optimized Solution for Enterprise Cloud Infrastructure This paper provides recommendations and best practices for optimizing virtualization infrastructures when deploying the Oracle Enterprise Cloud Infrastructure. White paper: Oracle Optimized Solution for Lifecycle Content Management Authors Donna Harland and Nick Klosk illustrate how Oracle Enterprise Content Management Suite and Oracle’s Sun Storage Archive Manager work Oracle’s Sun hardware. Bay Area Coherence Special Interest Group Date: Thursday, July 21, 2011 Time: 4:30pm - 8:15pm ET - Note that Parking at 475 Sansome Closes at 8:30pm Location: Oracle Office,475 Sansome Street, San Francisco, CA Google Map Speakers: Chris Akker, Solutions Engineer, F5 Paul Cleary, Application Architect, Oracle Alexey Ragozin, Independent Consultant Brian Oliver, Oracle

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  • Oracle WebCenter: Social Networking & Collaboration

    - by kellsey.ruppel(at)oracle.com
    We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how the new release of Oracle WebCenter provides unprecedented Social Networking and Collaboration.We recently talked with Carin Chan, Principal Product Manager at Oracle, around the topic of Social Networking and Collaboration. In today’s work environment, employees have come to expect social and collaborative services to augment their work environment. Whether it is to post a blog or to poll fellow coworkers, employees expect and demand access to highly integrated, collaborative work environments that allow them to quickly contribute at work -- whether it is to make informed decisions, contribute on projects, or share knowledge.Social and collaborative services from Oracle WebCenter add an immeasurable amount of value to achieving a modern user experience. Oracle WebCenter Services provides rich and comprehensive social computing services that include services such as wikis, blogs, instant messaging, presence, activity streams and graphs, and polls/surveys that offer employees access to rich collaborative services to work efficiently.Employees can create pages or spaces that mix and match collaborative services while bringing in data from other applications to share with groups, teams, or organizations. These out of the box social and collaborative services include: People Connections and Activity Streams enable users to quickly assemble and visualize their social business networks and track user activities.Activity Graphs tracks all user activities in real-time and gathers intelligence about these users, their connections and the way they use information to make educated recommendations and provide on the spot information discovery.Wikis and blogs enable the community authoring of documents and sharing of ideas and also allow for the gathering of feedback and comments on those ideas.Tags and links allow users to easily mark, connect and share information with others.RSS feeds are available to track new or changed information related to discussion forums, processes or activities in an Oracle WebCenter environment.Discussion forums enable sharing of group knowledge and easy creation of communities around specific topics.Announcements allow you to manage and publish important news to your user base.Instant Messaging and Presence enable real-time awareness and communication with available users in the context of a business task.Web and Voice Conferencing enables real-time communication with internal and external business users.Lists provide a way to manage list data directly on the web as well as export and import it from and to Microsoft Excel.Oracle WebCenter Analytics provides comprehensive reporting metrics on activity and content usage within portals or composite applications.Activity Streams allow you to track activities and visualize your business networks.While being able to integrate into your portal deployment, these services are also integrated into how users are already working. This includes integration with software such as Microsoft Outlook, Microsoft Office and mobile devices such as the Apple iPhone. These services are just a tip of the iceberg regarding social and collaborative services that Oracle WebCenter has to offer your employees. Be sure to keep checking back this week for in future posts, we’ll delve deeper into a few of these collaborative services and discuss how a combination of collaborative services offer a better portal deployment to empower business users. Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, social, activity streams, blogs, wikis

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  • A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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  • Am I experienced enough to learn and develop immediately using Ruby on Rails?

    - by acheong87
    General Question I understand that discussions revolving around questions of this form run the risk of becoming too specific to help others. So, perhaps a better, general question would be: What kind of experience, if any, translates easily to Ruby on Rails; and if none, then what's the learning curve like, in comparison to other popular languages? Background I have the opportunity to build a website using whatever technologies I wish to use. It's a fairly simple website, for listing products, taking payments, managing customer data, providing a back-end portal for employees to manage data, possibly hooking in flight information (the products are travel related), possibly integrating a blog and all the social-networking goodies. Specific Problem I have to let the client know by tonight whether I'm interested in taking up this project, before he talks to other potential developers, but I'm on the fence. I already work a full-time C++ development job, so the money doesn't do it for me. It's the opportunity to (be paid to) learn some new technologies and to have a real, running product in the end. I've heard and read great things about Ruby, and am really intrigued. I zipped through some introductory Ruby tutorials, no sweat. However I found the Rails tutorials a little overwhelming, especially not being able to try it out anywhere. And researching Rails hosts like Heroku and EngineYard makes me think that maybe I don't know what I'm getting myself into. The ship's leaving port! I wish I had more time to learn, better yet play with the language, but I have to decide soon! Should I venture or pass? Additional Details My experiences are in C/C++/Tcl/Perl/PHP/jQuery, and basic knowledge of Java/C#. I didn't study C.S. formally so I wasn't exposed to design principles, programming paradigms, etc., which is my greatest concern. Will my lack of understanding in this realm make RoR frustrating to learn? Will it be so incompatible with a C++ "way" of thinking that I'll wish I never started? Am I putting my client at risk by attempting this? If it helps, I'm quick to learn new things (self-taught so far) and care a great deal about correctness, using things for their intended purposes, and so on. I've read numerous recommendations of Agile Development with Rails and would love to read it (though perhaps, while developing in parallel, for shortness of time). Worse comes to worst, I'd give up and do the standard LAMP gig, of course, not charging the client for wasted time. But I'm hoping to avoid the project altogether if it's gonna come down to that! Thanks in advance for any tips, insights, votes of confidence, votes of discouragement (for the better), and such.

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