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• Exception Handling Differences Between 32/64 Bit

  - by Alois Kraus

  I do quite a bit of debugging .NET applications but from time to time I see things that are impossible (at a first look). I may ask you dear reader what your mental exception handling model is. Exception handling is easy after all right? Lets suppose the following code:         private void F1(object sender, EventArgs e)         {             try             {                 F2();             }             catch (Exception ex)             {                 throw new Exception("even worse Exception");             }           }           private void F2()         {             try             {                 F3();             }             finally             {                 throw new Exception("other exception");             }         }           private void F3()         {             throw new NotImplementedException();         }   What will the call stack look like when you break into the catch(Exception) clause in Windbg (32 and 64 bit on .NET 3.5 SP1)? The mental model I have is that when an exception is thrown the stack frames are unwound until the catch handler can execute. An exception does propagate the call chain upwards.   So when F3 does throw an exception the control flow will resume at the finally handler in F2 which does throw another exception hiding the original one (that is nasty) and then the new Exception will be catched in F1 where the catch handler is executed. So we should see in the catch handler in F1 as call stack only the F1 stack frame right? Well lets try it out in Windbg. For this I created a simple Windows Forms application with one button which does execute the F1 method in its click handler. When you compile the application for 64 bit and the catch handler is reached you will find with the following commands in Windbg   Load sos extension from the same path where mscorwks was loaded in the current process .loadby sos mscorwks   Beak on clr exceptions sxe clr   Continue execution g   Dump mixed call stack container C++  and .NET Stacks interleaved 0:000> !DumpStack OS Thread Id: 0x1d8 (0) Child-SP         RetAddr          Call Site 00000000002c88c0 000007fefa68f0bd KERNELBASE!RaiseException+0x39 00000000002c8990 000007fefac42ed0 mscorwks!RaiseTheExceptionInternalOnly+0x295 00000000002c8a60 000007ff005dd7f4 mscorwks!JIT_Throw+0x130 00000000002c8c10 000007fefa6942e1 WindowsFormsApplication1!WindowsFormsApplication1.Form1.F1(System.Object, System.EventArgs)+0xb4 00000000002c8c60 000007fefa661012 mscorwks!ExceptionTracker::CallHandler+0x145 00000000002c8d60 000007fefa711a72 mscorwks!ExceptionTracker::CallCatchHandler+0x9e 00000000002c8df0 0000000077b055cd mscorwks!ProcessCLRException+0x25e 00000000002c8e90 0000000077ae55f8 ntdll!RtlpExecuteHandlerForUnwind+0xd 00000000002c8ec0 000007fefa637c1a ntdll!RtlUnwindEx+0x539 00000000002c9560 000007fefa711a21 mscorwks!ClrUnwindEx+0x36 00000000002c9a70 0000000077b0554d mscorwks!ProcessCLRException+0x20d 00000000002c9b10 0000000077ae5d1c ntdll!RtlpExecuteHandlerForException+0xd 00000000002c9b40 0000000077b1fe48 ntdll!RtlDispatchException+0x3cb 00000000002ca220 000007fefdaeaa7d ntdll!KiUserExceptionDispatcher+0x2e 00000000002ca7e0 000007fefa68f0bd KERNELBASE!RaiseException+0x39 00000000002ca8b0 000007fefac42ed0 mscorwks!RaiseTheExceptionInternalOnly+0x295 00000000002ca980 000007ff005dd8df mscorwks!JIT_Throw+0x130 00000000002cab30 000007fefa6942e1 WindowsFormsApplication1!WindowsFormsApplication1.Form1.F2()+0x9f 00000000002cab80 000007fefa71b5b3 mscorwks!ExceptionTracker::CallHandler+0x145 00000000002cac80 000007fefa70dcd0 mscorwks!ExceptionTracker::ProcessManagedCallFrame+0x683 00000000002caed0 000007fefa7119af mscorwks!ExceptionTracker::ProcessOSExceptionNotification+0x430 00000000002cbd90 0000000077b055cd mscorwks!ProcessCLRException+0x19b 00000000002cbe30 0000000077ae55f8 ntdll!RtlpExecuteHandlerForUnwind+0xd 00000000002cbe60 000007fefa637c1a ntdll!RtlUnwindEx+0x539 00000000002cc500 000007fefa711a21 mscorwks!ClrUnwindEx+0x36 00000000002cca10 0000000077b0554d mscorwks!ProcessCLRException+0x20d 00000000002ccab0 0000000077ae5d1c ntdll!RtlpExecuteHandlerForException+0xd 00000000002ccae0 0000000077b1fe48 ntdll!RtlDispatchException+0x3cb 00000000002cd1c0 000007fefdaeaa7d ntdll!KiUserExceptionDispatcher+0x2e 00000000002cd780 000007fefa68f0bd KERNELBASE!RaiseException+0x39 00000000002cd850 000007fefac42ed0 mscorwks!RaiseTheExceptionInternalOnly+0x295 00000000002cd920 000007ff005dd968 mscorwks!JIT_Throw+0x130 00000000002cdad0 000007ff005dd875 WindowsFormsApplication1!WindowsFormsApplication1.Form1.F3()+0x48 00000000002cdb10 000007ff005dd786 WindowsFormsApplication1!WindowsFormsApplication1.Form1.F2()+0x35 00000000002cdb60 000007ff005dbe6a WindowsFormsApplication1!WindowsFormsApplication1.Form1.F1(System.Object, System.EventArgs)+0x46 00000000002cdbc0 000007ff005dd452 System_Windows_Forms!System.Windows.Forms.Control.OnClick(System.EventArgs)+0x5a   Hm okaaay. I see my method F1 two times in this call stack. Looks like we did get some recursion bug. But that can´t be given the obvious code above. Let´s try the same thing in a 32 bit process.  0:000> !DumpStack OS Thread Id: 0x33e4 (0) Current frame: KERNELBASE!RaiseException+0x58 ChildEBP RetAddr  Caller,Callee 0028ed38 767db727 KERNELBASE!RaiseException+0x58, calling ntdll!RtlRaiseException 0028ed4c 68b9008c mscorwks!Binder::RawGetClass+0x20, calling mscorwks!Module::LookupTypeDef 0028ed5c 68b904ff mscorwks!Binder::IsClass+0x23, calling mscorwks!Binder::RawGetClass 0028ed68 68bfb96f mscorwks!Binder::IsException+0x14, calling mscorwks!Binder::IsClass 0028ed78 68bfb996 mscorwks!IsExceptionOfType+0x23, calling mscorwks!Binder::IsException 0028ed80 68bfbb1c mscorwks!RaiseTheExceptionInternalOnly+0x2a8, calling KERNEL32!RaiseExceptionStub 0028eda8 68ba0713 mscorwks!Module::ResolveStringRef+0xe0, calling mscorwks!BaseDomain::GetStringObjRefPtrFromUnicodeString 0028edc8 68b91e8d mscorwks!SetObjectReferenceUnchecked+0x19 0028ede0 68c8e910 mscorwks!JIT_Throw+0xfc, calling mscorwks!RaiseTheExceptionInternalOnly 0028ee44 68c8e734 mscorwks!JIT_StrCns+0x22, calling mscorwks!LazyMachStateCaptureState 0028ee54 68c8e865 mscorwks!JIT_Throw+0x1e, calling mscorwks!LazyMachStateCaptureState 0028eea4 02ffaecd (MethodDesc 0x7af08c +0x7d WindowsFormsApplication1.Form1.F1(System.Object, System.EventArgs)), calling mscorwks!JIT_Throw 0028eeec 02ffaf19 (MethodDesc 0x7af098 +0x29 WindowsFormsApplication1.Form1.F2()), calling 06370634 0028ef58 02ffae37 (MethodDesc 0x7a7bb0 +0x4f System.Windows.Forms.Control.OnClick(System.EventArgs))   That does look more familar. The call stack has been unwound and we do see only some frames into the history where the debugger was smart enough to find out that we have called F2 from F1. The exception handling on 64 bit systems does work quite differently which seems to have the nice property to remember the called methods not only during the first pass of exception filter clauses (during first pass all catch handler are called if they are going to catch the exception which is about to be thrown)  but also when the actual stack unwind has taken place. This makes it possible to follow not only the call stack right at the moment but also to look into the “history” of the catch/finally clauses. In a 64 bit process you only need to look at the ExceptionTracker to find out if a catch or finally handler was called. The two frames ProcessManagedCallFrame/CallHandler does indicate a finally clause whereas CallCatchHandler/CallHandler indicates a catch clause. That was a interesting one. Oh and by the way if you manage to load the Microsoft symbols you can also find out the hidden exception which. When you encounter in the call stack a line 0016eb34 75b79617 KERNELBASE!RaiseException+0x58 ====> Exception Code e0434f4d cxr@16e850 exr@16e838 Then it is a good idea to execute .exr 16e838 !analyze –v to find out more. In the managed world it is even easier since we can dump the objects allocated on the stack which have not yet been garbage collected to look at former method parameters. The command !dso which is the abbreviation for dump stack objects will give you 0:000> !dso OS Thread Id: 0x46c (0) ESP/REG  Object   Name 0016dd4c 020737f0 System.Exception 0016dd98 020737f0 System.Exception 0016dda8 01f5c6cc System.Windows.Forms.Button 0016ddac 01f5d2b8 System.EventHandler 0016ddb0 02071744 System.Windows.Forms.MouseEventArgs 0016ddc0 01f5d2b8 System.EventHandler 0016ddcc 01f5c6cc System.Windows.Forms.Button 0016dddc 020737f0 System.Exception 0016dde4 01f5d2b8 System.EventHandler 0016ddec 02071744 System.Windows.Forms.MouseEventArgs 0016de40 020737f0 System.Exception 0016de80 02071744 System.Windows.Forms.MouseEventArgs 0016de8c 01f5d2b8 System.EventHandler 0016de90 01f5c6cc System.Windows.Forms.Button 0016df10 02073784 System.SByte[] 0016df5c 02073684 System.NotImplementedException 0016e2a0 02073684 System.NotImplementedException 0016e2e8 01ed69f4 System.Resources.ResourceManager From there it is easy to do 0:000> !pe 02073684 Exception object: 02073684 Exception type: System.NotImplementedException Message: Die Methode oder der Vorgang sind nicht implementiert. InnerException: <none> StackTrace (generated):     SP       IP       Function     0016ECB0 006904AD WindowsFormsApplication2!WindowsFormsApplication2.Form1.F3()+0x35     0016ECC0 00690411 WindowsFormsApplication2!WindowsFormsApplication2.Form1.F2()+0x29     0016ECF0 0069038F WindowsFormsApplication2!WindowsFormsApplication2.Form1.F1(System.Object, System.EventArgs)+0x3f StackTraceString: <none> HResult: 80004001 to see the former exception. That´s all for today.

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• IndyTechFest Recap

  - by Johnm

  The sun had yet to raise above the horizon on Saturday, May 22nd and I was traveling toward the location of the 2010 IndyTechFest. In my freshly awaken, and pre-coffee, state I reflected on the months that preceded this day and how quickly they slipped away. The big day had finally come and the morning dew glistened with a unique brightness that morning. What is this all about? For those who are unfamiliar with IndyTechFest, it is a regional conference held in Indianapolis and hosted by the Indianapolis .NET Developers Association (IndyNDA) and the Indianapolis Professional Association for SQL Server (IndyPASS).  The event presents multiple tracks and sessions covering subjects such as Business Intelligence,  Database Administration, .NET Development, SharePoint Development, Windows Mobile Development as well as non-Microsoft topics such as Lean and MongoDB. This year's event was the third hosting of IndyTechFest. No man is an island No event such as IndyTechFest is executed by a single person. My fellow co-founders, with their highly complementary skill sets and philanthropy make the process very enjoyable. Our amazing volunteers and their aid were indispensible. The generous financial support of our sponsors that made the event and fabulous prizes possible. The spectacular line up of speakers who came from near and far to donate their time and knowledge. Our beloved attendees who sacrificed the first sunny Saturday in weeks to expand their skill sets and network with their peers. We are deeply appreciative. Challenges in preparation With the preparation of any event comes challenges. It is these challenges that makes the process of planning an event so interesting. This year's largest challenge was the location of the event. In the past two years IndyTechFest was held at the Gene B. Glick Junior Achievement Center in Indianapolis. This facility has been the hub of the Indy technical community for many years. As the big day drew near, the facility's availability came into question due to some recent changes that had occurred with those who operated the facility. We began our search for an alternative option. Thankfully, the Marriott Indianapolis East was available, was very spacious and willing to work within the range of our budget. Within days of our event, the decision to move proved to be wise since the prior location had begun renovations to the interior. Whew! Always trust your gut. Every day it's getting better At the ending of each year, we huddle together, review the evaluations and identify an area in which the event could improve. This year's big opportunity for improvement resided in the prize give-away portion at the end of the day. In the 2008 event, admittedly, this portion was rather chaotic, rushed and disorganized. This year, we broke the drawing into two sections, of which each attendee received two tickets. The first ticket was a drawing for the mountain of books that were given away. The second ticket was a drawing for the big prizes, the 2 Xboxes, 3 laptops and iPad. We peppered the ticket drawings with gift card raffles and tossing t-shirts into the audience. If at first you don't succeed, try and try again Each year of IndyTechFest, we have offered a means for ad-hoc sessions or discussion groups to pop-up. To our disappointment it was something that never quite took off. We have always believed that this unique type of session was valuable and wanted to figure out a way to make it work for this year. A special thanks to Alan Stevens, who took on and facilitated the "open space" track and made it an official success. Share with your tweety When the attendee badges were designed we decided to place an emphasis on the attendee's Twitter account as well as the events hash-tag (#IndyTechFest) to encourage some real-time buzz during the day. At the host table we displayed a Twitter feed for all to enjoy. It was quite successful and encouraging use of social media. My badge was missing my Twitter account since it was recently changed. For those who care to follow my rather sparse tweets, my address is @johnnydata. Man, this is one long blog post! All in all it was a very successful event. It is always great to see new faces and meet old friends. The planning for the 2011 IndyTechFest will kick off very soon. We have more capacity for future growth and a truck full of great ideas. Stay tuned!

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• Architect Day: Boston - Agenda Update

  - by Bob Rhubart

  Here's the latest information on the session schedule and content for Oracle Technology Network Architect Day in Boston, MA on September 12, 2012. Registration is open, but seating is limited. When: September 12, 2012 8:30am – 5:00pm Where: Boston Marriott Burlington One Burlington Mall Road Burlington, MA 01803 Register now Agenda Time Session Title Room 8:30 am - 9:00 am Registration and Continental Breakfast Salon E Foyer 9:00 am - 9:15 am Welcome and Opening Comments | Bob Rhubart Salon E 9:15 am - 10:00 am Engineered Systems: Oracle's Vision for the Future | Ralf Dossmann Oracle's Exadata and Exalogic are impressive products in their own right. But working in combination they deliver unparalleled transaction processing performance with up to a 30x increase over existing legacy systems, with the lowest cost of ownership over a 3 or 5 year basis than any other hardware. In this session you'll learn how to leverage Oracle's Engineered Systems within your enterprise to deliver record-breaking performance at the lowest TCO. Salon E 10:00 am - 10:30 am Securing Public and Private Clouds | Anton Nielsen Long before the term "Cloud Computing" existed, Oracle technologies supported and promoted the concept. Centralized data with remote users has been at the core of these technologies for decades. The public cloud, and extending private clouds to the internet, though, has added security challenges never imagined decades ago. This presentation will examine a real life security breach and introduce architecture, technologies and policies to secure public and private clouds.  Salon E 10:30 am - 10:45 am Break 10:45 am - 11:30 am Breakout Sessions (pick one) Cloud Computing - Making IT Simple | Scott Mattoon The road to Cloud Computing is not without a few bumps. This session will help to smooth out your journey by tackling some of the potential complications. We'll examine whether standardization is a prerequisite for the Cloud. We'll look at why refactoring isn't just for application code. We'll check out deployable entities and their simplification via higher levels of abstraction. And we'll close out the session with a look at engineered systems and modular clouds. Salon E Innovations in Grid Computing with Oracle Coherence | Rob Misek Learn how Coherence can increase the availability, scalability and performance of your existing applications with its advanced low-latency data-grid technologies. Also hear some interesting industry-specific use cases that customers had implemented and how Oracle is integrating Coherence into its Enterprise Java stack. Salon C 11:30 am - 12:15 pm Breakout Sessions (pick one) Enterprise Strategy for Cloud Security | Dave Chappelle Security is high on the list of concerns for many organizations as they evaluate their cloud computing options. This session will examine security in the context of the various forms of cloud computing. We'll consider technical and non-technical aspects of security, and discuss several strategies for cloud computing, from both the consumer and producer perspectives. Salon E Oracle Enterprise Manager | Avi Huber Much more than a DB management tool, Oracle Enterprise Manager provides management and monitoring coverage for the entire Oracle stack, and beyond. This session will concentrate on the middleware management functionality in OEM, starting with Real User Experience monitoring, through AppServer management, and into deep-dive Java diagnostics. We’ll discuss Business Driven Application Management (BDAM) and the benefits of top-down monitoring. Lastly, we’ll demonstrate how to trace a specific user experience problem, through a multitier SOA application, to its root cause, deep in the JVM. Salon C 12:15 pm - 1:15 pm Lunch Salon E Foyer 1:15 pm - 2:00 pm Panel Discussion - Q&A with session speakers Salon E 2:00 pm - 2:45 pm Breakout Sessions (pick one) Oracle Cloud Reference Architecture | Anbu Krishnaswamy Cloud initiatives are beginning to dominate enterprise IT roadmaps. Successful adoption of Cloud and the subsequent governance challenges warrant a Cloud reference architecture that is applied consistently across the enterprise. This presentation will answer the important questions: What exactly is a Cloud, why you need it, what changes it will bring to the enterprise, and what are the key capabilities of a Cloud infrastructure are - using Oracle's Cloud Reference Architecture, which is part of the IT Strategies from Oracle (ITSO) Cloud Enterprise Technology Strategy (ETS). Salon E 21st Century SOA | Peter Belknap Service Oriented Architecture has evolved from concept to reality in the last decade. The right methodology coupled with mature SOA technologies has helped customers demonstrate success in both innovation and ROI. In this session you will learn how Oracle SOA Suite's orchestration, virtualization, and governance capabilities provide the infrastructure to run mission critical business and system applications. And we'll take a special look at the convergence of SOA & BPM using Oracle's Unified technology stack. Salon C 2:45 pm - 3:00 pm Break 3:00 pm - 4:00 pm Roundtable Discussion Salon E 4:00 pm - 4:15 pm Closing Comments & Readouts from Roundtables Salon E 4:15 pm - 5:00 pm Networking / Reception Salon E Foyer Note: Session schedule and content subject to change.

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• MDM for Tax Authorities

  - by david.butler(at)oracle.com

  In last week’s MDM blog, we discussed MDM in the Public Sector. I want to continue that thread. After all, no industry faces tougher data quality problems than governmental organizations, and few industries suffer more significant down side consequences to poor operations than local, state and federal governments. One key challenge area is taxation. Tax Authorities face a multitude of IT challenges. Firstly, the data used in tax calculations is increasing in volume and complexity. They must improve service by introducing multi-channel contact centers and self-service capabilities. Security concerns necessitate increasingly sophisticated data protection procedures. And cost constraints are driving Tax Authorities to rely on off-the-shelf software for many of their functional areas. Compounding these issues is the fact that the IT architectures in operation at most revenue and collections agencies are very complex. They typically include multiple, disparate operational and analytical systems across which the sum total of data about individual constituents is fragmented. To make matters more complicated, taxation is not carried out by a single jurisdiction, and often sources of income including employers, investments and other sources of taxable income and deductions must also be tracked and shared among tax authorities. Collectively, these systems are involved in tax assessment and collections, risk analysis, scoring, tracking, auditing and investigation case management. The Problem of Constituent Data Management The infrastructure described above makes it very difficult to create a consolidated representation of a given party. Differing formats and data models mean that a constituent may be represented in one way in one system and in a different way in another. Individual records are frequently inaccurate, incomplete, out of date and/or inconsistent with other records relating to the same constituent. When constituent data must be aggregated and scored, information within each system must be rationalized and normalized so the agency can produce a constituent information file (CIF) that provides a single source of truth about that party. If information about that constituent changes, each system in turn must be updated. There have been many attempts to solve this problem with technology: from consolidating transactional systems to conducting manual systems integration projects and superimposing layers of business intelligence and analytics. All these approaches can be successful in solving a portion of the problem at a specific point in time, but without an enterprise perspective, anything gained is quickly lost again. Oracle Constituent Data Mastering for Tax Authorities: A Single View of the Constituent Oracle has a flexible and long-term solution to the problem of securely integrating and managing constituent data. The Oracle Solution for mastering Constituent Data for Tax Authorities is based on two core product offerings: Oracle Customer Hub and – optionally – Oracle Application Integration Architecture (AIA). Customer Hub is a master data management (MDM) product that centralizes, de-duplicates, and enriches constituent data. It unifies fragmented information without disrupting existing business processes or IT investments. Role based data access and privacy rules guarantee maximum security and privacy. Data is continuously and automatically synchronized with all source systems. With the Oracle Customer Hub managing the master constituent identity, every department can capture transaction activity against the same record, improving reporting accuracy, employee productivity, reliability of constituent analytics, and day-to-day constituent relationships. Oracle Application Integration Architecture provides a collection of core pre-built processes to support out of the box Master Data Governance across Oracle Customer Hub, Siebel CRM, and Oracle E-Business Suite. It also provides a framework to enable MDM integrations with other Oracle and non-Oracle applications. Oracle AIA removes some of the key inhibitors to implementing a service-oriented architecture (SOA) by providing a pre-built SOA-based middleware foundation as well as industry-optimized service oriented applications, all built around a SOA governance model that encourages effective design and reuse. I encourage you to read Oracle Solution for Mastering Constituents Data for Public Sector – Tax Authorities by Roberto Negro. It is an outstanding whitepaper that describes how the Oracle MDM solution allows you to create a unified, reconciled source of high-quality constituent data and gain an accurate single view of each constituent. This foundation enables you to lower the costs associated with data quality and integration and create a tax organization that is efficient, secure and constituent-centric. Also, don’t forget the upcoming webcast on Thursday, February 10th: Deliver Improved Services to Citizens at Lower Cost to your Organization Our Guest Speaker is Ruben Spekle, from Capgemini. He will also provide insight into Public Sector Master Data Management and Case Management implementations including one that was executed for a Dutch Government Agency. If you are interested in how governmental organizations from around the world are using MDM to advance their cause, click here to register for the webcast.

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• Setting useLegacyV2RuntimeActivationPolicy At Runtime

  - by Reed

  Version 4.0 of the .NET Framework included a new CLR which is almost entirely backwards compatible with the 2.0 version of the CLR.  However, by default, mixed-mode assemblies targeting .NET 3.5sp1 and earlier will fail to load in a .NET 4 application.  Fixing this requires setting useLegacyV2RuntimeActivationPolicy in your app.Config for the application.  While there are many good reasons for this decision, there are times when this is extremely frustrating, especially when writing a library.  As such, there are (rare) times when it would be beneficial to set this in code, at runtime, as well as verify that it’s running correctly prior to receiving a FileLoadException. Typically, loading a pre-.NET 4 mixed mode assembly is handled simply by changing your app.Config file, and including the relevant attribute in the startup element: <?xml version="1.0" encoding="utf-8" ?> <configuration> <startup useLegacyV2RuntimeActivationPolicy="true"> <supportedRuntime version="v4.0"/> </startup> </configuration> .csharpcode { background-color: #ffffff; font-family: consolas, "Courier New", courier, monospace; color: black; font-size: small } .csharpcode pre { background-color: #ffffff; font-family: consolas, "Courier New", courier, monospace; color: black; font-size: small } .csharpcode pre { margin: 0em } .csharpcode .rem { color: #008000 } .csharpcode .kwrd { color: #0000ff } .csharpcode .str { color: #006080 } .csharpcode .op { color: #0000c0 } .csharpcode .preproc { color: #cc6633 } .csharpcode .asp { background-color: #ffff00 } .csharpcode .html { color: #800000 } .csharpcode .attr { color: #ff0000 } .csharpcode .alt { background-color: #f4f4f4; margin: 0em; width: 100% } .csharpcode .lnum { color: #606060 } This causes your application to run correctly, and load the older, mixed-mode assembly without issues. For full details on what’s happening here and why, I recommend reading Mark Miller’s detailed explanation of this attribute and the reasoning behind it. Before I show any code, let me say: I strongly recommend using the official approach of using app.config to set this policy. That being said, there are (rare) times when, for one reason or another, changing the application configuration file is less than ideal. While this is the supported approach to handling this issue, the CLR Hosting API includes a means of setting this programmatically via the ICLRRuntimeInfo interface.  Normally, this is used if you’re hosting the CLR in a native application in order to set this, at runtime, prior to loading the assemblies.  However, the F# Samples include a nice trick showing how to load this API and bind this policy, at runtime.  This was required in order to host the Managed DirectX API, which is built against an older version of the CLR. This is fairly easy to port to C#.  Instead of a direct port, I also added a little addition – by trapping the COM exception received if unable to bind (which will occur if the 2.0 CLR is already bound), I also allow a runtime check of whether this property was setup properly: public static class RuntimePolicyHelper { public static bool LegacyV2RuntimeEnabledSuccessfully { get; private set; } static RuntimePolicyHelper() { ICLRRuntimeInfo clrRuntimeInfo = (ICLRRuntimeInfo)RuntimeEnvironment.GetRuntimeInterfaceAsObject( Guid.Empty, typeof(ICLRRuntimeInfo).GUID); try { clrRuntimeInfo.BindAsLegacyV2Runtime(); LegacyV2RuntimeEnabledSuccessfully = true; } catch (COMException) { // This occurs with an HRESULT meaning // "A different runtime was already bound to the legacy CLR version 2 activation policy." LegacyV2RuntimeEnabledSuccessfully = false; } } [ComImport] [InterfaceType(ComInterfaceType.InterfaceIsIUnknown)] [Guid("BD39D1D2-BA2F-486A-89B0-B4B0CB466891")] private interface ICLRRuntimeInfo { void xGetVersionString(); void xGetRuntimeDirectory(); void xIsLoaded(); void xIsLoadable(); void xLoadErrorString(); void xLoadLibrary(); void xGetProcAddress(); void xGetInterface(); void xSetDefaultStartupFlags(); void xGetDefaultStartupFlags(); [MethodImpl(MethodImplOptions.InternalCall, MethodCodeType = MethodCodeType.Runtime)] void BindAsLegacyV2Runtime(); } } Using this, it’s possible to not only set this at runtime, but also verify, prior to loading your mixed mode assembly, whether this will succeed. In my case, this was quite useful – I am working on a library purely for internal use which uses a numerical package that is supplied with both a completely managed as well as a native solver.  The native solver uses a CLR 2 mixed-mode assembly, but is dramatically faster than the pure managed approach.  By checking RuntimePolicyHelper.LegacyV2RuntimeEnabledSuccessfully at runtime, I can decide whether to enable the native solver, and only do so if I successfully bound this policy. There are some tricks required here – To enable this sort of fallback behavior, you must make these checks in a type that doesn’t cause the mixed mode assembly to be loaded.  In my case, this forced me to encapsulate the library I was using entirely in a separate class, perform the check, then pass through the required calls to that class.  Otherwise, the library will load before the hosting process gets enabled, which in turn will fail. This code will also, of course, try to enable the runtime policy before the first time you use this class – which typically means just before the first time you check the boolean value.  As a result, checking this early on in the application is more likely to allow it to work. Finally, if you’re using a library, this has to be called prior to the 2.0 CLR loading.  This will cause it to fail if you try to use it to enable this policy in a plugin for most third party applications that don’t have their app.config setup properly, as they will likely have already loaded the 2.0 runtime. As an example, take a simple audio player.  The code below shows how this can be used to properly, at runtime, only use the “native” API if this will succeed, and fallback (or raise a nicer exception) if this will fail: public class AudioPlayer { private IAudioEngine audioEngine; public AudioPlayer() { if (RuntimePolicyHelper.LegacyV2RuntimeEnabledSuccessfully) { // This will load a CLR 2 mixed mode assembly this.audioEngine = new AudioEngineNative(); } else { this.audioEngine = new AudioEngineManaged(); } } public void Play(string filename) { this.audioEngine.Play(filename); } } Now – the warning: This approach works, but I would be very hesitant to use it in public facing production code, especially for anything other than initializing your own application.  While this should work in a library, using it has a very nasty side effect: you change the runtime policy of the executing application in a way that is very hidden and non-obvious.

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• High Jinks, Hi Jacks, Exceptional DBA Awards and PASS

  - by Rodney

  The countdown to PASS has counted down.  The day after tomorrow I will board a plane, like many others, on my way for the 4th year in a row to SQL PASS Summit.  The anticipation has been excruciating but luckily I have this little thing called a day job as a DBA that has kept me busy and not thinking too much about the event. Well that is not exactly true since my beautiful wife works for PASS so we get to talk about SQL from the time we wake up until late in the evening. I would not have it any other way and I feel very fortunate to be a part of this great event and to have been chosen as the Exceptional DBA Award judge also for the 4th year in a row.  This year, I will have been again tasked with presenting the award to the winner, Mr. Jeff Moden and it will be a true honor to meet him in person as I have read many of his articles on SSC and have attended his session at PASS previously.  The speech is all ready but one item remains, which will be a surprise to all who attend the party on Tuesday night in Seattle (see links below).  Let's face it, Exceptional DBAs everywhere work very hard protecting our data stores, tuning queries, mentoring, saving money, installing clusters, etc and once in a while there is time to be exceptionally non-professional and have a bit of fun. Once incident that happened this year that falls under the High Jinks category was when my network admin asked if I could Telnet into a SQL instance and see if I could make the connection through the firewall that he had just configured. I was able to establish a connection on port 1433 and it occurred to me that it would be very interesting if I could actually run T-SQL queries via a Telnet session much like you might do with an SMTP server. With that thought, I proceeded to demonstrate this could be possible by convincing my senior DBA Shawn McGehee that I was able to do so. At first he did not believe me. It shook his world view.  It was inconceivable.  What I had done, behind the scenes, of course, was to copy and rename SQLCMD.exe to Telnet.exe and used it to connect and run a simple, "Select * from sys.databases" on the SQL instance. I think if it had been anyone other than Shawn I could have extended this ruse indefinitely but he caught on within 30 seconds. It was a fun thirty seconds though. On the High Jacks side of the house, which is really merged to be SQL HACKS, I finally, after several years of struggling with how to connect to an untrusted domain like in a DMZ with a windows account in SSMS, I stumbled upon a solution that does away with the requirement to use SQL Authentication.  While "Runas" is a great command to use to run an application with a higher privileged account, I had not previously been able to figure out how to connect to the remote domain with SSMS and "Runsas". It never connected and caused a login failure every time for the remote windows domain account. Then I ran across an option for "Runas",   "/netonly".  This option postpones the login until a connection is made and only then passes the remote login you supply when you first launch SSMS with the "Runas" command. So a typical shortcut would look like: "C:\Windows\System32\runas.exe /netonly /user:remotedomain.com\rodlandrum "C:\Program Files\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\Ssms.exe" You will want to make sure the passwords are synced between the two domains, your local domain and the remote domain, otherwise you may have account lockout issues, but I have found in weeks of testing this is a stable solution. Now it is time to get ready to head for Seattle. Please, if you see me (@SQLBeat) or my wife (@Karlakay22) please run up and high five me (wait..High Jinks.High Jacks.High Fives.Need to change the title) or give me a big bear hug if you are strong enough to lift me off the ground. And if you do actually do that, I will think you are awesome and will not embarrass you by crying out for help or complaining of a broken back or sciatic nerve damage. And now the links to others who have all of the details. First, for the MVP Deep Dives 2, of which, like John, I was lucky enough to be able to participate in this year. http://www.simple-talk.com/community/blogs/johnm/archive/2011/09/29/103577.aspx And the details of the SSC party where the Exceptional DBA of 2011, Jeff Moden, will be awarded. http://www.simple-talk.com/community/blogs/rebecca_amos/archive/2011/10/05/103661.aspx   Cheers! Rodney

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• Master Data Management Implementation Styles

  - by david.butler(at)oracle.com

  In any Master Data Management solution deployment, one of the key decisions to be made is the choice of the MDM architecture. Gartner and other analysts describe some different Hub deployment styles, which must be supported by a best of breed MDM solution in order to guarantee the success of the deployment project.   Registry Style: In a Registry Style MDM Hub, the various source systems publish their data and a subscribing Hub stores only the source system IDs, the Foreign Keys (record IDs on source systems) and the key data values needed for matching. The Hub runs the cleansing and matching algorithms and assigns unique global identifiers to the matched records, but does not send any data back to the source systems. The Registry Style MDM Hub uses data federation capabilities to build the "virtual" golden view of the master entity from the connected systems.   Consolidation Style: The Consolidation Style MDM Hub has a physically instantiated, "golden" record stored in the central Hub. The authoring of the data remains distributed across the spoke systems and the master data can be updated based on events, but is not guaranteed to be up to date. The master data in this case is usually not used for transactions, but rather supports reporting; however, it can also be used for reference operationally.   Coexistence Style: The Coexistence Style MDM Hub involves master data that's authored and stored in numerous spoke systems, but includes a physically instantiated golden record in the central Hub and harmonized master data across the application portfolio. The golden record is constructed in the same manner as in the consolidation style, and, in the operational world, Consolidation Style MDM Hubs often evolve into the Coexistence Style. The key difference is that in this architectural style the master data stored in the central MDM system is selectively published out to the subscribing spoke systems.   Transaction Style: In this architecture, the Hub stores, enhances and maintains all the relevant (master) data attributes. It becomes the authoritative source of truth and publishes this valuable information back to the respective source systems. The Hub publishes and writes back the various data elements to the source systems after the linking, cleansing, matching and enriching algorithms have done their work. Upstream, transactional applications can read master data from the MDM Hub, and, potentially, all spoke systems subscribe to updates published from the central system in a form of harmonization. The Hub needs to support merging of master records. Security and visibility policies at the data attribute level need to be supported by the Transaction Style hub, as well.   Adaptive Transaction Style: This is similar to the Transaction Style, but additionally provides the capability to respond to diverse information and process requests across the enterprise. This style emerged most recently to address the limitations of the above approaches. With the Adaptive Transaction Style, the Hub is built as a platform for consolidating data from disparate third party and internal sources and for serving unified master entity views to operational applications, analytical systems or both. This approach delivers a real-time Hub that has a reliable, persistent foundation of master reference and relationship data, along with all the history and lineage of data changes needed for audit and compliance tracking. On top of this persistent master data foundation, the Hub can dynamically aggregate transaction data on demand from different source systems to deliver the unified golden view to downstream systems. Data can also be accessed through batch interfaces, published to a message bus or served through a real-time services layer. New data sources can be readily added in this approach by extending the data model and by configuring the new source mappings and the survivorship rules, meaning that all legacy data hubs can be leveraged to contribute their records/rules into the new transaction hub. Finally, through rich user interfaces for data stewardship, it allows exception handling by business analysts to keep it current with business rules/practices while maintaining the reliability of best-of-breed master records.   Confederation Style: In this architectural style, several Hubs are maintained at departmental and/or agency and/or territorial level, and each of them are connected to the other Hubs either directly or via a central Super-Hub. Each Domain level Hub can be implemented using any of the previously described styles, but normally the Central Super-Hub is a Registry Style one. This is particularly important for Public Sector organizations, where most of the time it is practically or legally impossible to store in a single central hub all the relevant constituent information from all departments.   Oracle MDM Solutions can be deployed according to any of the above MDM architectural styles, and have been specifically designed to fully support the Transaction and Adaptive Transaction styles. Oracle MDM Solutions provide strong data federation and integration capabilities which are key to enabling the use of the Confederated Hub as a possible architectural style approach. Don't lock yourself into a solution that cannot evolve with your needs. With Oracle's support for any type of deployment architecture, its ability to leverage the outstanding capabilities of the Oracle technology stack, and its open interfaces for non-Oracle technology stacks, Oracle MDM Solutions provide a low TCO and a quick ROI by enabling a phased implementation strategy.

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• Testing Workflows &ndash; Test-After

  - by Timothy Klenke

  Originally posted on: http://geekswithblogs.net/TimothyK/archive/2014/05/30/testing-workflows-ndash-test-after.aspxIn this post I’m going to outline a few common methods that can be used to increase the coverage of of your test suite.  This won’t be yet another post on why you should be doing testing; there are plenty of those types of posts already out there.  Assuming you know you should be testing, then comes the problem of how do I actual fit that into my day job.  When the opportunity to automate testing comes do you take it, or do you even recognize it? There are a lot of ways (workflows) to go about creating automated tests, just like there are many workflows to writing a program.  When writing a program you can do it from a top-down approach where you write the main skeleton of the algorithm and call out to dummy stub functions, or a bottom-up approach where the low level functionality is fully implement before it is quickly wired together at the end.  Both approaches are perfectly valid under certain contexts. Each approach you are skilled at applying is another tool in your tool belt.  The more vectors of attack you have on a problem – the better.  So here is a short, incomplete list of some of the workflows that can be applied to increasing the amount of automation in your testing and level of quality in general.  Think of each workflow as an opportunity that is available for you to take. Test workflows basically fall into 2 categories:  test first or test after.  Test first is the best approach.  However, this post isn’t about the one and only best approach.  I want to focus more on the lesser known, less ideal approaches that still provide an opportunity for adding tests.  In this post I’ll enumerate some test-after workflows.  In my next post I’ll cover test-first. Bug Reporting When someone calls you up or forwards you a email with a vague description of a bug its usually standard procedure to create or verify a reproduction plan for the bug via manual testing and log that in a bug tracking system.  This can be problematic.  Often reproduction plans when written down might skip a step that seemed obvious to the tester at the time or they might be missing some crucial environment setting. Instead of data entry into a bug tracking system, try opening up the test project and adding a failing unit test to prove the bug.  The test project guarantees that all aspects of the environment are setup properly and no steps are missing.  The language in the test project is much more precise than the English that goes into a bug tracking system. This workflow can easily be extended for Enhancement Requests as well as Bug Reporting. Exploratory Testing Exploratory testing comes in when you aren’t sure how the system will behave in a new scenario.  The scenario wasn’t planned for in the initial system requirements and there isn’t an existing test for it.  By definition the system behaviour is “undefined”. So write a new unit test to define that behaviour.  Add assertions to the tests to confirm your assumptions.  The new test becomes part of the living system specification that is kept up to date with the test suite. Examples This workflow is especially good when developing APIs.  When you are finally done your production API then comes the job of writing documentation on how to consume the API.  Good documentation will also include code examples.  Don’t let these code examples merely exist in some accompanying manual; implement them in a test suite. Example tests and documentation do not have to be created after the production API is complete.  It is best to write the example code (tests) as you go just before the production code. Smoke Tests Every system has a typical use case.  This represents the basic, core functionality of the system.  If this fails after an upgrade the end users will be hosed and they will be scratching their heads as to how it could be possible that an update got released with this core functionality broken. The tests for this core functionality are referred to as “smoke tests”.  It is a good idea to have them automated and run with each build in order to avoid extreme embarrassment and angry customers. Coverage Analysis Code coverage analysis is a tool that reports how much of the production code base is exercised by the test suite.  In Visual Studio this can be found under the Test main menu item. The tool will report a total number for the code coverage, which can be anywhere between 0 and 100%.  Coverage Analysis shouldn’t be used strictly for numbers reporting.  Companies shouldn’t set minimum coverage targets that mandate that all projects must have at least 80% or 100% test coverage.  These arbitrary requirements just invite gaming of the coverage analysis, which makes the numbers useless. The analysis tool will break down the coverage by the various classes and methods in projects.  Instead of focusing on the total number, drill down into this view and see which classes have high or low coverage.  It you are surprised by a low number on a class this is an opportunity to add tests. When drilling through the classes there will be generally two types of reaction to a surprising low test coverage number.  The first reaction type is a recognition that there is low hanging fruit to be picked.  There may be some classes or methods that aren’t being tested, which could easy be.  The other reaction type is “OMG”.  This were you find a critical piece of code that isn’t under test.  In both cases, go and add the missing tests. Test Refactoring The general theme of this post up to this point has been how to add more and more tests to a test suite.  I’ll step back from that a bit and remind that every line of code is a liability.  Each line of code has to be read and maintained, which costs money.  This is true regardless whether the code is production code or test code. Remember that the primary goal of the test suite is that it be easy to read so that people can easily determine the specifications of the system.  Make sure that adding more and more tests doesn’t interfere with this primary goal. Perform code reviews on the test suite as often as on production code.  Hold the test code up to the same high readability standards as the production code.  If the tests are hard to read then change them.  Look to remove duplication.  Duplicate setup code between two or more test methods that can be moved to a shared function.  Entire test methods can be removed if it is found that the scenario it tests is covered by other tests.  Its OK to delete a test that isn’t pulling its own weight anymore. Remember to only start refactoring when all the test are green.  Don’t refactor the tests and the production code at the same time.  An automated test suite can be thought of as a double entry book keeping system.  The unchanging, passing production code serves as the tests for the test suite while refactoring the tests. As with all refactoring, it is best to fit this into your regular work rather than asking for time later to get it done.  Fit this into the standard red-green-refactor cycle.  The refactor step no only applies to production code but also the tests, but not at the same time.  Perhaps the cycle should be called red-green-refactor production-refactor tests (not quite as catchy).   That about covers most of the test-after workflows I can think of.  In my next post I’ll get into test-first workflows.

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• Cowboy Agile?

  - by Robert May

  In a previous post, I outlined the rules of Scrum.  This post details one of those rules. I’ve often heard similar phrases around Scrum that clue me in to someone who doesn’t understand Scrum.  The phrases go something like this: “We don’t do Agile because the idea of letting people just do whatever they want is wrong.  We believe in a more structured approach.” (i.e. Work is Prison, and I’m the Warden!) “I love Agile.  Agile lets us do whatever we want!” (Cowboy Agile?) “We’re Agile, but we use a process that I’ve created.” (Cowboy Agile?) All of those phrases have one thing in common:  The assumption that Agile, and I mean Scrum, lets you do whatever you want.  This is simply not true. Executing Scrum properly requires more dedication, rigor, and diligence than happens in most traditional development methods. Scrum and Waterfall Compared Since Scrum and Waterfall are two of the most commonly used methodologies, a little bit of contrasting and comparing is in order. Waterfall Scrum A project manager defines all tasks and then manages the tasks that team members are working on. The team members define the tasks and estimates of the stories for the current iteration.  Any team member may work on any task in the iteration. Usually only a few milestones that need to be met, the milestones are measured in months, and these milestones are expected to be missed.  Little work is ever done to improve estimates and poor estimators can hide behind high estimates. Stories must be delivered every iteration, milestones are measured in hours, and the team is expected to figure out why their estimates were wrong, even when they were under.  Repeated misses can get the entire team fired. Partially completed work is normal. Partially completed work doesn’t count. Nobody knows the task you’re working on. Everyone knows what you’re working on, whether or not you’re making progress and how much longer you think its going to take, in hours. Little requirement to show working code.  Prototypes are ok. Working code must be shown each iteration.  No smoke and mirrors allowed.  Testing is done in lengthy cycles at the end of development.  Developers aren’t held accountable. Testing is part of the team.  If the testers don’t accept the story as complete, the team can’t count it.  Complete means that the story’s functionality works as designed.  The team can’t have any open defects on the story. Velocity is rarely truly measured and difficult to evaluate. Velocity is integral to the process and can be seen at a glance and everyone in the company knows what it is. A business analyst writes requirements.  Designers mock up screens.  Developers hide behind “I did it just like the spec doc told me to and made the screen exactly like the picture” Developers are expected to collaborate in real time.  If a design is bad or lacks needed details, the developers are required to get it right in the iteration, because all software must be functional.  Designers and Business Analysts are part of the team and must do their work in iterations slightly ahead of the developers. Upper Management is often surprised.  “You told me things were going well two months ago!” Management receives updates at the end of every iteration showing them exactly what the team did and how that compares to what' is remaining in the backlog.  Managers know every iteration what their money is buying. Status meetings are rare or don’t occur.  Email is a primary form of communication. Teams coordinate every single day with each other and use other high bandwidth communication channels to make sure they’re making progress.  Email is used only as a last resort.  Instead, team members stand up, walk to each other, and talk, face to face.  If that’s not possible, they pick up the phone. IF someone asks what happened, its at the end of a lengthy development cycle measured in months, and nobody really knows why it happened. Someone asks what happened every iteration.  The team talks about what happened, and then adapts to make sure that what happened either never happens again or happens every time.   That’s probably enough for now.  As you can see, a lot is required of Scrum teams! One of the key differences in Scrum is that the burden for many activities is shifted to a group of people who share responsibility, instead of a single person having responsibility.  This is a very good thing, since small groups usually come up with better and more insightful work than single individuals.  This shift also results in better velocity.  Team members can take vacations and the rest of the team simply picks up the slack.  With Waterfall, if a key team member takes a vacation, delays can ensue. Scrum requires much more out of every team member and as a result, Scrum teams outperform non-Scrum teams working 60 hour weeks. Recommended Reading Everyone considering Scrum should read Mike Cohn’s excellent book, User Stories Applied. Technorati Tags: Agile,Scrum,Waterfall

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• Oracle Applications Day 2012. Experience the Global Innovation of Management Applications

  - by antonella.buonagurio

  1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 10 ottobre 2012 – Milano, East End Studios | 17 ottobre 2012 - Roma, Officine Farneto Partecipa all’appuntamento dedicato alla comunità di Clienti e Partner per fare networking e condividere le esperienze sulle soluzioni più innovative per affrontare le sfide attuali e future. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A Milano (10/10/2012) interverranno, tra gli altri:  Enrico Ancona, Amministratore Delegato - Imperia & Monferrina e Business Reply  Massimiliano Gerli, CIO - Amplifon e Michele Paolin, Senior Manager - Deloitte eXtended Business Services A Roma (17/10/2012) interverranno, tra gli altri: Giulio Carone, CFO - Enel Green Power e Claudio Arcudi, Senior Executive - Accenture Gianluca D’Aniello, CIO - Sky e Giorgio Pitruzzello, Manager - Deloitte Consulting Spartaco Parente, EPD Change & Label Control - Abbott e Business Reply Sono inoltre previsti i contributi delle aziende Abbott, Aeroporto di Napoli, Amplifon, Dema Aerospace, Enel Green Power, Fiera Milano, Imperia & Monferrina, La Rinascente, Safilo, Sky, Spal,Technogym, Tiscali e Tivù che parleranno di: Innovation for Human Resources Performance Management Excellence Empower Applications with Technology (Milano) Applications for Public Sector (Roma) Next Generation Global Operations Customer Experience Revolution Oltre dieci Instant Workshop ti permetteranno di conoscere e condividere l’esperienza dei Partner e delle aziende che utilizzano le soluzioni Oracle.In più, oltre dieci Instant Workshop per conoscere e condividere l’esperienza dei Partner e delle aziende che utilizzano con successo le soluzioni Oracle. Iscriviti sul sito Partecipa al concorso fotografico Oracle I.M.A.G.E. e vinci il tuo iPad! Scatta le immagini che per te descrivono i cinque concept dell’evento (Innovation, Management, Applications, Global, Experience) e inviale per e-mail. Per iscriverti al contest visita la pagina Concorso sul sito Non perdere l’evento più “social cool” dell’anno!

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• Breaking through the class sealing

  - by Jason Crease

  Do you understand 'sealing' in C#?  Somewhat?  Anyway, here's the lowdown. I've done this article from a C# perspective, but I've occasionally referenced .NET when appropriate. What is sealing a class? By sealing a class in C#, you ensure that you ensure that no class can be derived from that class.  You do this by simply adding the word 'sealed' to a class definition: public sealed class Dog {} Now writing something like " public sealed class Hamster: Dog {} " you'll get a compile error like this: 'Hamster: cannot derive from sealed type 'Dog' If you look in an IL disassembler, you'll see a definition like this: .class public auto ansi sealed beforefieldinit Dog extends [mscorlib]System.Object Note the addition of the word 'sealed'. What about sealing methods? You can also seal overriding methods.  By adding the word 'sealed', you ensure that the method cannot be overridden in a derived class.  Consider the following code: public class Dog : Mammal { public sealed override void Go() { } } public class Mammal { public virtual void Go() { } } In this code, the method 'Go' in Dog is sealed.  It cannot be overridden in a subclass.  Writing this would cause a compile error: public class Dachshund : Dog { public override void Go() { } } However, we can 'new' a method with the same name.  This is essentially a new method; distinct from the 'Go' in the subclass: public class Terrier : Dog { public new void Go() { } } Sealing properties? You can also seal seal properties.  You add 'sealed' to the property definition, like so: public sealed override string Name {     get { return m_Name; }     set { m_Name = value; } } In C#, you can only seal a property, not the underlying setters/getters.  This is because C# offers no override syntax for setters or getters.  However, in underlying IL you seal the setter and getter methods individually - a property is just metadata. Why bother sealing? There are a few traditional reasons to seal: Invariance. Other people may want to derive from your class, even though your implementation may make successful derivation near-impossible.  There may be twisted, hacky logic that could never be second-guessed by another developer.  By sealing your class, you're protecting them from wasting their time.  The CLR team has sealed most of the framework classes, and I assume they did this for this reason. Security.  By deriving from your type, an attacker may gain access to functionality that enables him to hack your system.  I consider this a very weak security precaution. Speed.  If a class is sealed, then .NET doesn't need to consult the virtual-function-call table to find the actual type, since it knows that no derived type can exist.  Therefore, it could emit a 'call' instead of 'callvirt' or at least optimise the machine code, thus producing a performance benefit.  But I've done trials, and have been unable to demonstrate this If you have an example, please share! All in all, I'm not convinced that sealing is interesting or important.  Anyway, moving-on... What is automatically sealed? Value types and structs.  If they were not always sealed, all sorts of things would go wrong.  For instance, structs are laid-out inline within a class.  But what if you assigned a substruct to a struct field of that class?  There may be too many fields to fit. Static classes.  Static classes exist in C# but not .NET.  The C# compiler compiles a static class into an 'abstract sealed' class.  So static classes are already sealed in C#. Enumerations.  The CLR does not track the types of enumerations - it treats them as simple value types.  Hence, polymorphism would not work. What cannot be sealed? Interfaces.  Interfaces exist to be implemented, so sealing to prevent implementation is dumb.  But what if you could prevent interfaces from being extended (i.e. ban declarations like "public interface IMyInterface : ISealedInterface")?  There is no good reason to seal an interface like this.  Sealing finalizes behaviour, but interfaces have no intrinsic behaviour to finalize Abstract classes.  In IL you can create an abstract sealed class.  But C# syntax for this already exists - declaring a class as a 'static', so it forces you to declare it as such. Non-override methods.  If a method isn't declared as override it cannot be overridden, so sealing would make no difference.  Note this is stated from a C# perspective - the words are opposite in IL.  In IL, you have four choices in total: no declaration (which actually seals the method), 'virtual' (called 'override' in C#), 'sealed virtual' ('sealed override' in C#) and 'newslot virtual' ('new virtual' or 'virtual' in C#, depending on whether the method already exists in a base class). Methods that implement interface methods.  Methods that implement an interface method must be virtual, so cannot be sealed. Fields.  A field cannot be overridden, only hidden (using the 'new' keyword in C#), so sealing would make no sense.

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• Windows Phone 7 Review &ndash; Part 1: LG Quantum

  - by Nikita Polyakov

  As many of my fellow geeks, I ran out and got a retail windows Phone 7 on the first day. Just had to have it :) I’ve had the developer prototypes in my hands for previous 3 months on and off, so I finally wanted to have one I call my own. I’ve rushed the Launch   I’ve checked out both AT&T and T-Mobile offerings on day 1 and decided on a Samsung Focus. Great screen, super light and thin. If you don’t believe me that this phone can compete with the best of the non-Phone 7 offerings - get it in your hand to compare for yourself. I have to say that even though the on-screen keyboard on Windows Phone 7 is one of the best, the amount of text I write on my phone and my expectation of how long that takes for a short reply are very high. Also the phone being so slick and sexy did not feel solid or confident in my hand or pocket. As the dust settled   Arrives the LG Quantum – now on AT&T and worldwide. First impression of the softer plastic, the back battery cover is solid metal - the entire phone feels solid and indestructible! Phone fits just right in my hand, it’s almost too good. It does not feel like it will crack in your jeans. I feel safe holding it and don’t feel like if I or someone were to bump into me walking it’d fly out of my hand. I’ve dropped and had thrown the Focus a few times on accident as it’s weight is negligible. I won’t even dream of lying the first day adjusting to a 3.5’ LCD screen from the Samsung’s blistering bright and poppy AMOLED 4’ was hard. But the colors and sharpness are still very good. I find it almost easier on the eyes actually for day to day use.  I had a chance to lay the phone down in the line with the prototypes and final versions of other phones that had LCD screens – LG makes HTC looks like a budget LCD compared to a high end LCD in the home theatre department. I am consistently complemented by friends that have the HD7 or Surround on how much better my screen looks. The screen just looks like the most color correct phone out of the line up. Even next to Samsung it makes it look oversaturated, but can’t match the true blacks compensating with true white.   Day to Day Usability   What I also noticed that is a huge difference is how much I am not accidently hitting the soft keys at the bottom. I real pain on Focus since holding it in am average size hand already would accidently touch the controls at the bottom. QWERTY keyboard on this phone is great. It’s like the mission for LG is “make it solid!”. Keyboard has a very durable feel.   LG’s has a secret wild card though is the DLNA support. If you seen an ad for it, you should. Imagine this – playing a song from your phone straight to your network connected A/V receiver. Done. Pictures to TV. Done. Video. Done. DLNA works with components that advertise to as well as Windows 7, XBOX 360 and other consoles.  I will write an extensive review of that experience in near future. LG Exclusive apps – from panorama photo taker to voice to text translator and even look-n-type app that works like a backup inverse camera, there is quite a bit there that won’t be found on the other phones. I’ll review those in more detail in another segment. Conclusion So for a quick comparison: If you want a phone that is super thin, light and is core reference of a Windows Phone 7 – Samsung Focus it is. If you want a great phone with solid secure feel, real keyboard, media features - the hands down winner is LG Quantum.   You can pick up the LG Quantum at AT&T in US and worldwide as LG Optimus 7Q.   Final thought: I have not had SmartPhone that I felt was a reliable trusty primary communication device since Samsung BlackJack II, this time the LG got the crown.   [ Disclosure: Phone was provided to me free of charge. That has been the case for all of my phones for years, nothing new - I get them all. ]

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• C#/.NET Little Wonders &ndash; Cross Calling Constructors

  - by James Michael Hare

  Just a small post today, it’s the final iteration before our release and things are crazy here!  This is another little tidbit that I love using, and it should be fairly common knowledge, yet I’ve noticed many times that less experienced developers tend to have redundant constructor code when they overload their constructors. The Problem – repetitive code is less maintainable Let’s say you were designing a messaging system, and so you want to create a class to represent the properties for a Receiver, so perhaps you design a ReceiverProperties class to represent this collection of properties. Perhaps, you decide to make ReceiverProperties immutable, and so you have several constructors that you can use for alternative construction: 1: // Constructs a set of receiver properties. 2: public ReceiverProperties(ReceiverType receiverType, string source, bool isDurable, bool isBuffered) 3: { 4: ReceiverType = receiverType; 5: Source = source; 6: IsDurable = isDurable; 7: IsBuffered = isBuffered; 8: } 9: 10: // Constructs a set of receiver properties with buffering on by default. 11: public ReceiverProperties(ReceiverType receiverType, string source, bool isDurable) 12: { 13: ReceiverType = receiverType; 14: Source = source; 15: IsDurable = isDurable; 16: IsBuffered = true; 17: } 18:  19: // Constructs a set of receiver properties with buffering on and durability off. 20: public ReceiverProperties(ReceiverType receiverType, string source) 21: { 22: ReceiverType = receiverType; 23: Source = source; 24: IsDurable = false; 25: IsBuffered = true; 26: } Note: keep in mind this is just a simple example for illustration, and in same cases default parameters can also help clean this up, but they have issues of their own. While strictly speaking, there is nothing wrong with this code, logically, it suffers from maintainability flaws.  Consider what happens if you add a new property to the class?  You have to remember to guarantee that it is set appropriately in every constructor call. This can cause subtle bugs and becomes even uglier when the constructors do more complex logic, error handling, or there are numerous potential overloads (especially if you can’t easily see them all on one screen’s height). The Solution – cross-calling constructors I’d wager nearly everyone knows how to call your base class’s constructor, but you can also cross-call to one of the constructors in the same class by using the this keyword in the same way you use base to call a base constructor. 1: // Constructs a set of receiver properties. 2: public ReceiverProperties(ReceiverType receiverType, string source, bool isDurable, bool isBuffered) 3: { 4: ReceiverType = receiverType; 5: Source = source; 6: IsDurable = isDurable; 7: IsBuffered = isBuffered; 8: } 9: 10: // Constructs a set of receiver properties with buffering on by default. 11: public ReceiverProperties(ReceiverType receiverType, string source, bool isDurable) 12: : this(receiverType, source, isDurable, true) 13: { 14: } 15:  16: // Constructs a set of receiver properties with buffering on and durability off. 17: public ReceiverProperties(ReceiverType receiverType, string source) 18: : this(receiverType, source, false, true) 19: { 20: } Notice, there is much less code.  In addition, the code you have has no repetitive logic.  You can define the main constructor that takes all arguments, and the remaining constructors with defaults simply cross-call the main constructor, passing in the defaults. Yes, in some cases default parameters can ease some of this for you, but default parameters only work for compile-time constants (null, string and number literals).  For example, if you were creating a TradingDataAdapter that relied on an implementation of ITradingDao which is the data access object to retreive records from the database, you might want two constructors: one that takes an ITradingDao reference, and a default constructor which constructs a specific ITradingDao for ease of use: 1: public TradingDataAdapter(ITradingDao dao) 2: { 3: _tradingDao = dao; 4:  5: // other constructor logic 6: } 7:  8: public TradingDataAdapter() 9: { 10: _tradingDao = new SqlTradingDao(); 11:  12: // same constructor logic as above 13: }   As you can see, this isn’t something we can solve with a default parameter, but we could with cross-calling constructors: 1: public TradingDataAdapter(ITradingDao dao) 2: { 3: _tradingDao = dao; 4:  5: // other constructor logic 6: } 7:  8: public TradingDataAdapter() 9: : this(new SqlTradingDao()) 10: { 11: }   So in cases like this where you have constructors with non compiler-time constant defaults, default parameters can’t help you and cross-calling constructors is one of your best options. Summary When you have just one constructor doing the job of initializing the class, you can consolidate all your logic and error-handling in one place, thus ensuring that your behavior will be consistent across the constructor calls. This makes the code more maintainable and even easier to read.  There will be some cases where cross-calling constructors may be sub-optimal or not possible (if, for example, the overloaded constructors take completely different types and are not just “defaulting” behaviors). You can also use default parameters, of course, but default parameter behavior in a class hierarchy can be problematic (default values are not inherited and in fact can differ) so sometimes multiple constructors are actually preferable. Regardless of why you may need to have multiple constructors, consider cross-calling where you can to reduce redundant logic and clean up the code.   Technorati Tags: C#,.NET,Little Wonders

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• Availability Best Practices on Oracle VM Server for SPARC

  - by jsavit

  This is the first of a series of blog posts on configuring Oracle VM Server for SPARC (also called Logical Domains) for availability. This series will show how to how to plan for availability, improve serviceability, avoid single points of failure, and provide resiliency against hardware and software failures. Availability is a broad topic that has filled entire books, so these posts will focus on aspects specifically related to Oracle VM Server for SPARC. The goal is to improve Reliability, Availability and Serviceability (RAS): An article defining RAS can be found here. Oracle VM Server for SPARC Principles for Availability Let's state some guiding principles for availability that apply to Oracle VM Server for SPARC: Avoid Single Points Of Failure (SPOFs). Systems should be configured so a component failure does not result in a loss of application service. The general method to avoid SPOFs is to provide redundancy so service can continue without interruption if a component fails. For a critical application there may be multiple levels of redundancy so multiple failures can be tolerated. Oracle VM Server for SPARC makes it possible to configure systems that avoid SPOFs. Configure for availability at a level of resource and effort consistent with business needs. Effort and resource should be consistent with business requirements. Production has different availability requirements than test/development, so it's worth expending resources to provide higher availability. Even within the category of production there may be different levels of criticality, outage tolerances, recovery and repair time requirements. Keep in mind that a simple design may be more understandable and effective than a complex design that attempts to "do everything". Design for availability at the appropriate tier or level of the platform stack. Availability can be provided in the application, in the database, or in the virtualization, hardware and network layers they depend on - or using a combination of all of them. It may not be necessary to engineer resilient virtualization for stateless web applications applications where availability is provided by a network load balancer, or for enterprise applications like Oracle Real Application Clusters (RAC) and WebLogic that provide their own resiliency. It's (often) the same architecture whether virtual or not: For example, providing resiliency against a lost device path or failing disk media is done for the same reasons and may use the same design whether in a domain or not. It's (often) the same technique whether using domains or not: Many configuration steps are the same. For example, configuring IPMP or creating a redundant ZFS pool is pretty much the same within the guest whether you're in a guest domain or not. There are configuration steps and choices for provisioning the guest with the virtual network and disk devices, which we will discuss. Sometimes it is different using domains: There are new resources to configure. Most notable is the use of alternate service domains, which provides resiliency in case of a domain failure, and also permits improved serviceability via "rolling upgrades". This is an important differentiator between Oracle VM Server for SPARC and traditional virtual machine environments where all virtual I/O is provided by a monolithic infrastructure that itself is a SPOF. Alternate service domains are widely used to provide resiliency in production logical domains environments. Some things are done via logical domains commands, and some are done in the guest: For example, with Oracle VM Server for SPARC we provide multiple network connections to the guest, and then configure network resiliency in the guest via IP Multi Pathing (IPMP) - essentially the same as for non-virtual systems. On the other hand, we configure virtual disk availability in the virtualization layer, and the guest sees an already-resilient disk without being aware of the details. These blogs will discuss configuration details like this. Live migration is not "high availability" in the sense of "continuous availability": If the server is down, then you don't live migrate from it! (A cluster or VM restart elsewhere would be used). However, live migration can be part of the RAS (Reliability, Availability, Serviceability) picture by improving Serviceability - you can move running domains off of a box before planned service or maintenance. The blog Best Practices - Live Migration on Oracle VM Server for SPARC discusses this. Topics Here are some of the topics that will be covered: Network availability using IP Multipathing and aggregates Disk path availability using virtual disks defined with multipath groups ("mpgroup") Disk media resiliency configuring for redundant disks that can tolerate media loss Multiple service domains - this is probably the most significant item and the one most specific to Oracle VM Server for SPARC. It is very widely deployed in production environments as the means to provide network and disk availability, but it can be confusing. Subsequent articles will describe why and how to configure multiple service domains. Note, for the sake of precision: an I/O domain is any domain that has a physical I/O resource (such as a PCIe bus root complex). A service domain is a domain providing virtual device services to other domains; it is almost always an I/O domain too (so it can have something to serve). Resources Here are some important links; we'll be drawing on their content in the next several articles: Oracle VM Server for SPARC Documentation Maximizing Application Reliability and Availability with SPARC T5 Servers whitepaper by Gary Combs Maximizing Application Reliability and Availability with the SPARC M5-32 Server whitepaper by Gary Combs Summary Oracle VM Server for SPARC offers features that can be used to provide highly-available environments. This and the following blog entries will describe how to plan and deploy them.

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• How to make creating viewmodels at runtime less painful

  - by Mr Happy

  I apologize for the long question, it reads a bit as a rant, but I promise it's not! I've summarized my question(s) below In the MVC world, things are straightforward. The Model has state, the View shows the Model, and the Controller does stuff to/with the Model (basically), a controller has no state. To do stuff the Controller has some dependencies on web services, repository, the lot. When you instantiate a controller you care about supplying those dependencies, nothing else. When you execute an action (method on Controller), you use those dependencies to retrieve or update the Model or calling some other domain service. If there's any context, say like some user wants to see the details of a particular item, you pass the Id of that item as parameter to the Action. Nowhere in the Controller is there any reference to any state. So far so good. Enter MVVM. I love WPF, I love data binding. I love frameworks that make data binding to ViewModels even easier (using Caliburn Micro a.t.m.). I feel things are less straightforward in this world though. Let's do the exercise again: the Model has state, the View shows the ViewModel, and the ViewModel does stuff to/with the Model (basically), a ViewModel does have state! (to clarify; maybe it delegates all the properties to one or more Models, but that means it must have a reference to the model one way or another, which is state in itself) To do stuff the ViewModel has some dependencies on web services, repository, the lot. When you instantiate a ViewModel you care about supplying those dependencies, but also the state. And this, ladies and gentlemen, annoys me to no end. Whenever you need to instantiate a ProductDetailsViewModel from the ProductSearchViewModel (from which you called the ProductSearchWebService which in turn returned IEnumerable<ProductDTO>, everybody still with me?), you can do one of these things: call new ProductDetailsViewModel(productDTO, _shoppingCartWebService /* dependcy */);, this is bad, imagine 3 more dependencies, this means the ProductSearchViewModel needs to take on those dependencies as well. Also changing the constructor is painful. call _myInjectedProductDetailsViewModelFactory.Create().Initialize(productDTO);, the factory is just a Func, they are easily generated by most IoC frameworks. I think this is bad because Init methods are a leaky abstraction. You also can't use the readonly keyword for fields that are set in the Init method. I'm sure there are a few more reasons. call _myInjectedProductDetailsViewModelAbstractFactory.Create(productDTO); So... this is the pattern (abstract factory) that is usually recommended for this type of problem. I though it was genius since it satisfies my craving for static typing, until I actually started using it. The amount of boilerplate code is I think too much (you know, apart from the ridiculous variable names I get use). For each ViewModel that needs runtime parameters you'll get two extra files (factory interface and implementation), and you need to type the non-runtime dependencies like 4 extra times. And each time the dependencies change, you get to change it in the factory as well. It feels like I don't even use a DI container anymore. (I think Castle Windsor has some kind of solution for this [with it's own drawbacks, correct me if I'm wrong]). do something with anonymous types or dictionary. I like my static typing. So, yeah. Mixing state and behavior in this way creates a problem which don't exist at all in MVC. And I feel like there currently isn't a really adequate solution for this problem. Now I'd like to observe some things: People actually use MVVM. So they either don't care about all of the above, or they have some brilliant other solution. I haven't found an in-depth example of MVVM with WPF. For example, the NDDD-sample project immensely helped me understand some DDD concepts. I'd really like it if someone could point me in the direction of something similar for MVVM/WPF. Maybe I'm doing MVVM all wrong and I should turn my design upside down. Maybe I shouldn't have this problem at all. Well I know other people have asked the same question so I think I'm not the only one. To summarize Am I correct to conclude that having the ViewModel being an integration point for both state and behavior is the reason for some difficulties with the MVVM pattern as a whole? Is using the abstract factory pattern the only/best way to instantiate a ViewModel in a statically typed way? Is there something like an in depth reference implementation available? Is having a lot of ViewModels with both state/behavior a design smell?

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• I, Android

  - by andrewbrust

  I’m just back from the 2011 Consumer Electronics Show (CES).  I go to CES to get a sense of what Microsoft is doing in the consumer space, and how people are reacting to it.  When I first went to CES 2 years ago, Steve Ballmer announced the beta of Windows 7 at his keynote address, and the crowd went wild.  When I went again last year, everyone was hoping for a Windows tablet announcement at the Ballmer keynote.  Although they didn’t get one (unless you count the unreleased HP Slate running Windows 7), people continued to show anticipation around Project Natal (which became Xbox 360 Kinect) and around Windows Phone 7.  On the show floor last year, there were machines everywhere running Windows 7, including lots of netbooks.  Microsoft had a serious influence at the show both years. But this year, one brand, one product, one operating system evidenced itself over and over again: Android.  Whether in the multitude of tablet devices that were shown across the show, or the burgeoning number of smartphones shown (including all four forthcoming 4G-LTE handsets at Verizon Wireless’ booth) or the Google TV set top box from Logitech and the embedded implementation in new Sony TV models, Android was was there. There was excitement in the ubiquity of Android 2.2 (Froyo) and the emergence of Android 2.3 (Gingerbread).  There was anticipation around the tablet-optimized Android 3.0 (Honeycomb).  There were highly customized skins.  There was even an official CES Android app for navigating the exhibit halls and planning events.  Android was so ubiquitous, in fact, that it became surprising to find a device that was running anything else.  It was as if Android had become the de facto Original Equipment Manufacturing (OEM) operating system. Motorola’s booth was nothing less than an Android showcase.  And it was large, and it was packed.  Clearly Moto’s fortunes have improved dramatically in the last year and change.  The fact that the company morphed from being a core Windows Mobile OEM to an Android poster child seems non-coincidental to their improved fortunes. Even erstwhile WinMo OEMs who now do produce Windows Phone 7 devices were not pushing them.  Perhaps I missed them, but I couldn’t find WP7 handsets at Samsung’s booth, nor at LG’s.  And since the only carrier exhibiting at the show was Verizon Wireless, which doesn’t yet have WP7 devices, this left Microsoft’s booth as the only place to see the phones. Why is Android so popular with consumer electronics manufacturers in Japan, South Korea, China and Taiwan?  Yes, it’s free, but there’s more to it than that.  Android seems to have succeeded as an OEM OS because it’s directed at OEMs who are permitted to personalize it and extend it, and it provides enough base usability and touch-friendliness that OEMs want it.  In the process, it has become a de facto standard (which makes OEMs want it even more), and has done so in a remarkably short time: the OS was launched on a single phone in the US just 2 1/4 years ago. Despite its success and popularity, Apple’s iOS would never be used by OEMs, because it’s not meant to be embedded and customized, but rather to provide a fully finished experience.  Ironically, Windows Phone 7 is likewise disqualified from such embedded use.  Windows Mobile (6.x and earlier) may have been a candidate had it not atrophied so much in its final 5 years of life. What can Microsoft do?  It could start by developing a true touch-centric OS for tablets, whether that be within Windows 8, or derived from Windows Phone 7.  It would then need to deconstruct that finished product into components, via a new or altered version of Windows Embedded or Windows Embedded Compact.  And if Microsoft went that far, it would only make sense to work with its OEMs and mobile carriers to make certain they showcase their products using the OS at CES, and other consumer electronics venues, prominently. Mostly though, Microsoft would need to decide if it were really committed to putting sustained time, effort and money into a commodity product, especially given the far greater financial return that it now derives from its core Windows and Office franchises. Microsoft would need to see an OEM OS for what it is: a loss leader that helps build brand and platform momentum for up-level products.  Is that enough to make the investment worthwhile?  One thing is certain: if that question is not acknowledged and answered honestly, then any investment will be squandered.

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• Communities - The importance of exchange and discussion

  Communication with your environment is an essential part of everyone's life. And it doesn't matter whether you are actually living in a rural area in the middle of nowhere, within the pulsating heart of a big city, or in my case on a wonderful island in the Indian Ocean. The ability to exchange your thoughts, your experience and your worries with another person helps you to get different points of view and new ideas on how to resolve an issue you might be confronted with. Benefits of community work What happens to be common sense in your daily life, also applies to your work environment. Working in IT, or ICT as it is called in Mauritius, requires a lot of reading and learning. Not only during your lectures at the university but with your colleagues in a project assignment and hopefully with 'unknown' pals in the universe of online communities. At least I can say that I learned quite a lot from other developers code, their responses in various forums, their numerous blog articles, and while attending local user group meetings. When I started to work as a professional software developer (or engineer some may say) years ago I immediately checked the existence of communities on the programming language, the database technology and other vital information on software development in general. Luckily, it wasn't too difficult to find. My employer had a subscription of the monthly magazines and newsletters of a national organisation which also run the biggest forum in that area. Getting in touch with other developers and reading their common problems but also solutions was a huge benefit to my growth. Image courtesy of Michael Kappel (CC BY-NC 2.0) Active participation and regular contribution to this community gave me some nice advantages, too. Within three years I was listed as a conference speaker at the annual developer's conference and provided several sessions on different topics during consecutive years. Back in 2004, I took over the responsibility and management of the monthly meetings of a regional user group, and organised it for more than two years. Furthermore, I was invited to the newly-founded community program of Microsoft Germany (Community Leader/Insider Program - CLIP). My website on Active FoxPro Pages was nominated in the second batch of online communities. Due to my community work and providing advice to others, I had the honour to be awarded as Microsoft Most Valuable Professional (MVP) - Visual Developer for Visual FoxPro in the years 2006 and 2007. It was a great experience to meet with other like-minded people and I'm really grateful for that. Just in case, more details are listed in my Curriculum Vitae. But this all changed when I moved to Mauritius... Cyber island Mauritius? During the first months in Mauritius I was way too busy to think about community activities at all. First of all, there was the new company that had to be set up, the new staff had to be trained and of course the communication work-flows and so on with the project managers back in Germany had to be sorted out, too. Second, I had to get a grip of my private matters like getting the basics for my new household or exploring the neighbourhood, and last but not least I needed a break from the hectic and intensive work prior to my departure. As soon as the sea literally calmed down, I started to have conversations with my colleagues about communities and user groups. Sadly, it turned out that there were none, or at least no one was aware of any at that time. Oh oh, what did I do? Anyway, having this kind of background and very positive experience with off-line and on-line activities I decided for myself that some day I'm going to found a community in Mauritius for all kind of IT/ICT-related fields. The main focus might be on software development but not on a certain technology or methodology. It was clear to me that it should be an open infrastructure and anyone is welcome to join, to experience, to share and to contribute if they would like to. That was the idea at that time... Ok, fast-forward to recent events. At the end of October 2012 I was invited to an event called Open Days organised by Microsoft Indian Ocean Islands together with other local partners and resellers. There I got in touch with local Technical Evangelist Arnaud Meslier and we had a good conversation on communities during the breaks. Eventually, I left a good impression on him, as we are having chats on Facebook or Skype irregularly. Well, seeing that my personal and professional surroundings have been settled and running smooth, having that great exchange and contact with Microsoft IOI (again), and being really eager to re-animate my intentions from 2007, I recently founded a new community: Mauritius Software Craftsmanship Community - #MSCC It took me a while to settle down with the name but it was obvious that the community should not be attached to one single technology, like ie. .NET user group, Oracle developers, or Joomla friends (these are fictitious names). There are several other reasons why I came up with 'Craftsmanship' as the core topic of this community. The expression of 'engineering' didn't feel right with the fields covered. Software development in all kind of facets is a craft, and therefore demands a lot of practice but also guidance from more experienced developers. It also includes the process of designing, modelling and drafting the ideas. Has to deal with various types of tests and test methodologies, and of course should be focused on flexible and agile ways of acting. In order to meet and to excel a customer's request for a solution. Next, I was looking for an easy way to handle the organisation of events and meeting appointments. Using all kind of social media platforms like Google+, LinkedIn, Facebook, Xing, etc. I was never really confident about their features of event handling. More by chance I stumbled upon Meetup.com and in combination with the other entities (G+ Communities, FB Pages or in Groups) I am looking forward to advertise and manage all future activities here: Mauritius Software Craftsmanship Community This is a community for those who care and are proud of what they do. For those developers, regardless how experienced they are, who want to improve and master their craft. This is a community for those who believe that being average is just not good enough. I know, there are not many 'craftsmen' yet but it's a start... Let's see how it looks like by the end of the year. There are free smartphone apps for Android and iOS from Meetup.com that allow you to keep track of meetings and to stay informed on latest updates. And last but not least, there will be a Trello workspace to collect and share ideas and provide downloads of slides, etc. Sharing is caring! As mentioned, the #MSCC is present in various social media networks in order to cover as many people as possible here in Mauritius. Following is an overview of the current networks: Twitter - Latest updates and quickies Google+ - Community channel Facebook - Community Page LinkedIn - Community Group Trello - Collaboration workspace to share and develop ideas Hopefully, this covers the majority of computer-related people in Mauritius. Please spread the word about the #MSCC between your colleagues, your friends and other interested 'geeks'. Your future looks bright Running and participating in a user group or any kind of community usually provides quite a number of advantages for anyone. On the one side it is very joyful for me to organise appointments and get in touch with people that might be interested to present a little demo of their projects or their recent problems they had to tackle down, and on the other side there are lots of companies that have various support programs or sponsorships especially tailored for user groups. At the moment, I already have a couple of gimmicks that I would like to hand out in small contests or raffles during one of the upcoming meetings, and as said, companies provide all kind of goodies, books free of charge, or sometimes even licenses for communities. Meeting other software developers or IT guys also opens up your point of view on the local market and there might be interesting projects or job offers available, too. A community like the Mauritius Software Craftsmanship Community is great for freelancers, self-employed, students and of course employees. Meetings will be organised on a regular basis, and I'm open to all kind of suggestions from you. Please leave a comment here in blog or join the conversations in the above mentioned social networks. Let's get this community up and running, my fellow Mauritians!

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• Learnings from trying to write better software: Loud errors from the very start

  - by theo.spears

  Microsoft made a very small number of backwards incompatible changes between .NET 1.1 and 2.0, because they wanted to make it as easy and safe as possible to port applications to the new runtime. (Here’s a list.) However, one thing they did change was what happens when a background thread fails with an unhanded exception - in .NET 1.1 nothing happened, the thread terminated, and the application continued oblivious. Try the same trick in .NET 2.0 and the entire application, including all threads, will rudely terminate. There are three reasons for this. Firstly if a background thread has crashed, it may have left the entire application in an inconsistent state, in a way that will affect other threads. It’s better to terminate the entire application than continue and have the application perform actions based on a broken state, for example take customer orders, or write corrupt files to disk.  Secondly, during software development, it is far better for errors to be loud and obtrusive. Even if you have unit tests and integration tests (and you should), a key part of ensuring software works properly is to actually try using it, both through systematic testing and through the casual use all software gets by its developers during use. Subtle errors are easy to miss if you are not actually doing real work using the application, loud errors are obvious. Thirdly, and most importantly, even if catching and swallowing exceptions indiscriminately doesn't cause any problems in your application, the presence of unexpected exceptions shows you do not fully understand the behavior of your code. The currently released version of your application may be absolutely correct. However, because your mental model of the behavior is wrong, any future change you make to the program could and probably will introduce critical errors.  This applies to more than just exceptions causing threads to exit, any unexpected state should make the application blow up in an un-ignorable way. The worst thing you can do is silently swallow errors and continue. And let's be clear, writing to a log file does not count as blowing up in an un-ignorable way.  This is all simple as long as the call stack only contains your code, but when your functions start to be called by third party or .NET framework code, it's surprisingly easy for exceptions to start vanishing. Let's look at two examples.   1. Windows forms drag drop events  Usually if you throw an exception from a winforms event handler it will bring up the "application has crashed" dialog with abort and continue options. This is a good default behavior - the error is big and loud, but it is possible for the user to ignore the error and hopefully save their data, if somehow this bug makes it past testing. However drag and drop are different - throw an exception from one of these and it will just be silently swallowed with no explanation.  By the way, it's not just drag and drop events. Timer events do it too.  You can research how exceptions are treated in different handlers and code appropriately, but the safest and most user friendly approach is to always catch exceptions in your event handlers and show your own error message. I'll talk about one good approach to handling these exceptions at the end of this post.   2. SSMS integration for SQL Tab Magic  A while back wrote an SSMS add-in called SQL Tab Magic (learn more about the process here). It works by listening to certain SSMS events and remembering what documents are opened and closed. I deployed it internally and it was used for a few months by a number of people without problems, so I was reasonably confident in its quality. Before releasing I made a few cleanups, including introducing error reporting. Bam. A few days later I was looking at over 1,000 error reports in my inbox. In turns out I wasn't handling table designers properly. The exceptions were there, but again SSMS was helpfully swallowing them all for me, so I was blissfully unaware. Had I made my errors loud from the start, I would have noticed these issues long before and fixed them.   Handling exceptions  Now you are systematically catching exceptions throughout your application, you need to do something with them. I've tried 3 options: log them, alert the user, and automatically send them home.  There are a few good options for logging in .NET. The most widespread is Apache log4net, which provides a very capable and configurable logging framework. There is also NLog which has a compatible interface, with a greater emphasis on fluent rather than XML configuration.  Alerting the user serves two purposes. Firstly it means they understand their action has failed to they don't just assume it worked (Silent file copy failure is a problem if you then delete the originals) or that they should keep waiting for a background task to complete. Secondly, it means the users can report the bug to your support team, and then you can fix it. This means the message you show the user should contain the information you need as a developer to identify and fix it. And the user will probably just send you a screenshot of the dialog, so it shouldn't be hidden by scroll bars.  This leads us to the third option, automatically sending error reports home. By automatic I mean with minimal effort on the part of the user, rather than doing it silently behind their backs. The advantage of this is you can send back far more detailed and precise information than you can expect a user to include in an email, and by making it easier to report errors, you make it more likely users will do so.  We do this using a great tool called SmartAssembly (full disclosure: this is a product made by Red Gate). It captures complete stack traces including the values of all local variables and then allows the user to send all this information back with a single click. We also capture log files to help understand what lead up to the error. We then use the free SmartAssembly Sync for Jira to dedupe these reports and raise them as bugs in our bug tracking system.  The combined effect of loud errors during development and then automatic error reporting once software is deployed allows us to find and fix more bugs, correct misunderstandings on how our software works, and overall is a key piece in delivering higher quality software. However it is no substitute for having motivated cunning testers in the building - and we're looking to hire more of those too.   If you found this post interesting you should follow me on twitter.  

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• MySQL Connector/Net 6.6.3 Beta 2 has been released

  - by fernando

  MySQL Connector/Net 6.6.3, a new version of the all-managed .NET driver for MySQL has been released.  This is the second of two beta releases intended to introduce users to the new features in the release. This release is feature complete it should be stable enough for users to understand the new features and how we expect them to work.  As is the case with all non-GA releases, it should not be used in any production environment.  It is appropriate for use with MySQL server versions 5.0-5.6. It is now available in source and binary form from http://dev.mysql.com/downloads/connector/net/#downloads and mirror sites (note that not all mirror sites may be up to date at this point-if you can't find this version on some mirror, please try again later or choose another download site.) The 6.6 version of MySQL Connector/Net brings the following new features:   * Stored routine debugging   * Entity Framework 4.3 Code First support   * Pluggable authentication (now third parties can plug new authentications mechanisms into the driver).   * Full Visual Studio 2012 support: everything from Server Explorer to Intellisense&   the Stored Routine debugger. Stored Procedure Debugging ------------------------------------------- We are very excited to introduce stored procedure debugging into our Visual Studio integration.  It works in a very intuitive manner by simply clicking 'Debug Routine' from Server Explorer. You can debug stored routines, functions&   triggers. These release contains fixes specific of the debugger as well as other fixes specific of other areas of Connector/NET:   * Added feature to define initial values for InOut stored procedure arguments.   * Debugger: Fixed Visual Studio locked connection after debugging a routine.   * Fix for bug Cannot Create an Entity with a Key of Type String (MySQL bug #65289, Oracle bug #14540202).   * Fix for bug "CacheServerProperties can cause 'Packet too large' error". MySQL Bug #66578 Orabug #14593547.   * Fix for handling unnamed parameter in MySQLCommand. This fix allows the mysqlcommand to handle parameters without requiring naming (e.g. INSERT INTO Test (id,name) VALUES (?, ?) ) (MySQL Bug #66060, Oracle bug #14499549).   * Fixed end of line issue when debugging a routine.   * Added validation to avoid overwriting a routine backup file when it hasn't changed.   * Fixed inheritance on Entity Framework Code First scenarios. (MySql bug #63920 and Oracle bug #13582335).   * Fixed "Trying to customize column precision in Code First does not work" (MySql bug #65001, Oracle bug #14469048).   * Fixed bug ASP.NET Membership database fails on MySql database UTF32 (MySQL bug #65144, Oracle bug #14495292).   * Fix for MySqlCommand.LastInsertedId holding only 32 bit values (MySql bug #65452, Oracle bug #14171960).   * Fixed "Decimal type should have digits at right of decimal point", now default is 2, and user's changes in     EDM designer are recognized (MySql bug #65127, Oracle bug #14474342).   * Fix for NullReferenceException when saving an uninitialized row in Entity Framework (MySql bug #66066, Oracle bug #14479715).   * Fix for error when calling RoleProvider.RemoveUserFromRole(): causes an exception due to a wrong table being used (MySql bug #65805, Oracle bug #14405338).   * Fix for "Memory Leak on MySql.Data.MySqlClient.MySqlCommand", too many MemoryStream's instances created (MySql bug #65696, Oracle bug #14468204).   * Added ANTLR attribution notice (Oracle bug #14379162).   * Fix for debugger failing when having a routine with an if-elseif-else.   * Also the programming interface for authentication plugins has been redefined. Some limitations remains, due to the current debugger architecture:   * Some MySQL functions cannot be debugged currently (get_lock, release_lock, begin, commit, rollback, set transaction level)..   * Only one debug session may be active on a given server. The Debugger is feature complete at this point. We look forward to your feedback. Documentation ------------------------------------- You can view current Connector/Net documentation at http://dev.mysql.com/doc/refman/5.5/en/connector-net.html You can find our team blog at http://blogs.oracle.com/MySQLOnWindows. You can also post questions on our forums at http://forums.mysql.com/. Enjoy and thanks for the support!

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• Quaternion Camera Orbiting around a Sphere

  - by jessejuicer

  Background: I'm trying to create a game where the camera is always rotating around a single sphere. I'm using the DirectX D3DX math functions in C++ on Windows. The Problem: I cannot get both the camera position and orientation both working properly at the same time. Either one works but not both together. Here's the code for my quaternion camera that revolves around a sphere, always looking at the centerpoint of the sphere, ... as far as I understand it (but which isn't working properly): (I'm only going to present rotation around the X axis here, to simplify this post) Whenever the UP key is pressed or held down, the camera should rotate around the X axis, while looking at the centerpoint of the sphere (which is at 0,0,0 in the world). So, I build a quaternion that represents a small angle of rotation around the x axis like this (where 'deltaAngle' is a small enough number for a slow rotation): D3DXVECTOR3 rotAxis; D3DXQUATERNION tempQuat; tempQuat.x = 0.0f; tempQuat.y = 0.0f; tempQuat.z = 0.0f; tempQuat.w = 1.0f; rotAxis.x = 1.0f; rotAxis.y = 0.0f; rotAxis.z = 0.0f; D3DXQuaternionRotationAxis(&tempQuat, &rotAxis, deltaAngle); ...and I accumulate the result into the camera's current orientation quat, like this: D3DXQuaternionMultiply(&cameraOrientationQuat, &cameraOrientationQuat, &tempQuat); ...which all works fine. Now I need to build a view matrix to pass to DirectX SetTransform function. So I build a rotation matrix from the camera orientation quat as follows: D3DXMATRIXA16 rotationMatrix; D3DXMatrixIdentity(&rotationMatrix); D3DXMatrixRotationQuaternion(&rotationMatrix, &cameraOrientationQuat); ...Now (as seen below) if I just transpose that rotationMatrix and plug it into the 3x3 section of the view matrix, then negate the camera's position and plug it into the translation section of the view matrix, the rotation magically works. Perfectly. (even when I add in rotations for all three axes). There's no gimbal lock, just a smooth rotation all around in any direction. BUT- this works even though I never change the camera's position. At all. Which sorta blows my mind. I even display the camera position and can watch it stay constant at it's starting point (0.0, 0.0, -4000.0). It never moves, but the rotation around the sphere is perfect. I don't understand that. For proper view rotation, the camera position should be revolving around the sphere. Here's the rest of building the view matrix (I'll talk about the commented code below). Note that the camera starts out at (0.0, 0.0, -4000.0) and m_camDistToTarget is 4000.0: /* D3DXVECTOR3 vec1; D3DXVECTOR4 vec2; vec1.x = 0.0f; vec1.y = 0.0f; vec1.z = -1.0f; D3DXVec3Transform(&vec2, &vec1, &rotationMatrix); g_cameraActor->pos.x = vec2.x * g_cameraActor->m_camDistToTarget; g_cameraActor->pos.y = vec2.y * g_cameraActor->m_camDistToTarget; g_cameraActor->pos.z = vec2.z * g_cameraActor->m_camDistToTarget; */ D3DXMatrixTranspose(&g_viewMatrix, &rotationMatrix); g_viewMatrix._41 = -g_cameraActor->pos.x; g_viewMatrix._42 = -g_cameraActor->pos.y; g_viewMatrix._43 = -g_cameraActor->pos.z; g_viewMatrix._44 = 1.0f; g_direct3DDevice9->SetTransform( D3DTS_VIEW, &g_viewMatrix ); ...(The world matrix is always an identity, and the perspective projection works fine). ...So, without the commented code being compiled, the rotation works fine. But to be proper, for obvious reasons, the camera position should be rotating around the sphere, which it currently is not. That's what the commented code is supposed to do. And when I add in that chunk of code to do that, and look at all the data as I hold the keys down (using UP, DOWN, LEFT, RIGHT to rotate different directions) all the values look correct! The camera position is rotating around the sphere just fine, and I can watch that happen visually too. The problem is that the camera orientation does not lookat the center of the sphere. It always looks straight forward down the z axis (toward positive z) as it revolves around the sphere. Yet the values of both the rotation matrix and the view matrix seem to be behaving correctly. (The view matrix orientation is the same as the rotation matrix, just transposed). For instance if I just hold down the key to spin around the x axis, I can watch the values of the three axes represented in the view matrix (x, y, and z axes)... view x-axis stays at (1.0, 0.0, 0.0), and view y-axis and z-axis both spin around the x axis just fine. All the numbers are changing as they should be... well, almost. As far as I can tell, the position of the view matrix is spinning around the sphere one direction (like clockwise), and the orientation (the axes in the view matrix) are spinning the opposite direction (like counter-clockwise). Which I guess explains why the orientation appears to stay straight ahead. I know the position is correct. It revolves properly. It's the orientation that's wrong. Can anyone see what am I doing wrong? Am I using these functions incorrectly? Or is my algorithm flawed? As usual I've been combing my code for simple mistakes for many hours. I'm willing to post the actual code, and a video of the behavior, but that will take much more effort. Thought I'd ask this way first.

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• Process Centric Banking: Loan Origination Solution

  - by Manish Palaparthy

  There is an old proverb that goes, "The difference between theory and practice is greater in practice than in theory". So, we keep doing numerous "Proof of Concepts" with our own products on various business cases to analyze them deeply, understand and explain to our customers. We then present our learnings as they happened. The awareness of each PoC should help readers increase the trustworthiness of the results coming out of these PoCs. I present one such PoC where we invested a lot of time&effort.  Process Centric Banking : Loan Origination Solution Loan Origination is a process by which a borrower applies for a new loan and the lender processes that application. Loan origination includes the series of steps taken by the bank from the point the customer shows interest in a loan product all the way to disbursal of funds. The Loan Origination process is relevant for many kind of lenders in Financial services: Banks, Credit Unions, NBFCs(Non Banking Financial Companies) and so on. For simplicity sake, I will use "Bank" as the lending institution in the rest of my article.  Loan Origination is one of the core processes for Banks as it is the process by which the it creates assets against which the Institution earns most of its profits from. A well tuned loan origination process can affect the Bank in many positive ways. Banks have always shown great interest in automating the loan origination process for the above reason. However, due the constant changes in customer environment, market dynamics, prevailing economic conditions, cost pressures & regulatory environment they run into lot of challenges. Let me categorize some of these challenges for you Customer Environment Multiple Channels: Customer can use any of the available channels (Internet Banking, Email, Fax, Branch, Phone Banking, ATM, Broker, Mobile, Snail Mail) to perform all or some of the activities related to her Visibility into the origination process: Expect immediate update on the status of loan processing & alert messages Reduced Turn Around Time: Expect loans to be processed with least turn around time Reduced loan processing fees: Partly due to market dynamics the customer expects the loan processing fee to be negligible Market Dynamics Competitive environment:  The competition keeps creating many variants of loan products to attract customers, the bank needs to create similar product variants with better offers to attract customers or keep existing ones Ability to migrate loans from one vendor to another: It has become really easy for retail customers to move from one bank to the other given the low fee of loan processing and highly attractive offers. How does the bank protect it's customer base while actively engaging with potential customers banking with competitor banks Flexibility to react to market developments: Market development greatly influence loan processing, underwriting, asset valuation, risk mitigation rules. Can the bank modify rules and policies, the idea is not just to react to market developments but to pro-actively manage new developments Economic conditions Constant change in various rates and their implications on the rates and rules applied when on-boarding a loan: How quickly can the bank apply changes to rates offered to customers when the central bank changes various rates Requirements of Audit by the central banker: Tough economic conditions have demanded much more stringent audit rules and tests. The banks needs to produce ready reports(historic & operational) for audit compliance Risk Mitigation: While risk mitigation has always been a key concern for the bank, this is the area where the bank's underwriters & risk analysts spend the maximum time when processing a loan application. In order to reduce TAT the bank cannot compromise on its risk mitigation strategies Cost pressures Reduce Cost of processing per application: To deliver a reduced loan processing fee to the customer, the bank needs to keep its cost per processing loan application low. Meet customer TAT expectations while reducing the queues and the systems being used to process the loan application: The loan application could potentially be spending a lot of time waiting in the queue for further processing. Different volumes & patterns of applications demand different queuing algorithms. The bank needs to have real-time visibility into these queues and have the flexibility to change queuing algorithms at runtime  Increase the use of electronic communication and reduce the branch channel usage: Lesser automation leads not only leads to Increased turn around time, it also impacts more costs to reach out to customers The objective of our PoC was to implement a Loan Origination Solution whose ownership lies with the bank and effectively meet the challenges listed above. We built a simple story board for the solution We then went about implementing our storyboard using Oracle BPM Suite, Webcenter Content : Imaging. The web UI has been built on ADF technolgies, while the integration with core-services has been implemented using the underlying SOA infrastructure. The BPM process model is quite exhaustive can meet all the challenges listed above to reasonable degree. A bank intending to implement an end-to-end Loan Origination Solution has multiple options at it's disposal. It can Develop a customer Loan Origination Application from scratch: Gives maximum opportunity to build what you want but inflexible to upgrade and maintain. Higher TCO in long term Buy a Packaged application & customize it: Customizing a generic loan application can be tedious and prove as difficult as above. Build it using many disparate & un-integrated tools: Initially seems easier than developing from scratch. But, without integrated tool sets this is not a viable approach either or A solution based on a Framework: Independent Services and Business Process Modeling provide decoupled architecture that is flexible. We built this framework end-to-end with processes the core process of loan origination & several sub-processes such as Analyse and define customer needs, customer credit verification, identity check processes, legal review process, New customer registration & risk assessment.

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• Mobile Apps for Oracle E-Business Suite

  - by Steven Chan (Oracle Development)

  Many things have changed in the mobile space over the last few years. Here's an update on our strategy for mobile apps for the E-Business Suite. Mobile app strategy We're building our family of mobile apps for the E-Business Suite using Oracle Mobile Application Framework.  This framework allows us to write a single application that can be run on Apple iOS and Google Android platforms. Mobile apps for the E-Business Suite will share a common look-and-feel. The E-Business Suite is a suite of over 200 product modules spanning Financials, Supply Chain, Human Resources, and many other areas. Our mobile app strategy is to release standalone apps for specific product modules.  Our Oracle Timecards app, which allows users to create and submit timecards, is an example of a standalone app. Some common functions that span multiple product areas will have dedicated apps, too. An example of this is our Oracle Approvals app, which allows users to review and approve requests for expenses, requisitions, purchase orders, recruitment vacancies and offers, and more. You can read more about our Oracle Mobile Approvals app here: Now Available: Oracle Mobile Approvals for iOS Our goal is to support smaller screen (e.g. smartphones) as well as larger screens (e.g. tablets), with the smaller screen versions generally delivered first.  Where possible, we will deliver these as universal apps.  An example is our Oracle Mobile Field Service app, which allows field service technicians to remotely access customer, product, service request, and task-related information.  This app can run on a smartphone, while providing a richer experience for tablets. Deploying EBS mobile apps The mobile apps, themselves (i.e. client-side components) can be downloaded by end-users from the Apple iTunes today.  Android versions will be available from Google play. You can monitor this blog for Android-related updates. Where possible, our mobile apps should be deployable with a minimum of server-side changes.  These changes will generally involve a consolidated server-side patch for technology-stack components, and possibly a server-side patch for the functional product module. Updates to existing mobile apps may require new server-side components to enable all of the latest mobile functionality. All EBS product modules are certified for internal intranet deployments (i.e. used by employees within an organization's firewall).  Only a subset of EBS products such as iRecruitment are certified to be deployed externally (i.e. used by non-employees outside of an organization's firewall).  Today, many organizations running the E-Business Suite do not expose their EBS environment externally and all of the mobile apps that we're building are intended for internal employee use.  Recognizing this, our mobile apps are currently designed for users who are connected to the organization's intranet via VPN.  We expect that this may change in future updates to our mobile apps. Mobile apps and internationalization The initial releases of our mobile apps will be in English.  Later updates will include translations for all left-to-right languages supported by the E-Business Suite.  Right-to-left languages will not be translated. Customizing apps for enterprise deployments The current generation of mobile apps for Oracle E-Business Suite cannot be customized. We are evaluating options for limited customizations, including corporate branding with logos, corporate color schemes, and others. This is a potentially-complex area with many tricky implications for deployment and maintenance.  We would be interested in hearing your requirements for customizations in enterprise deployments.Prerequisites Apple iOS 7 and higher Android 4.1 (API level 16) and higher, with minimum CPU/memory configurations listed here EBS 12.1: EBS 12.1.3 Family Packs for the related product module EBS 12.2.3 References Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation (Note 1641772.1) Oracle E-Business Suite Mobile Apps Administrator's Guide, Release 12.1 and 12.2 (Note 1642431.1) Related Articles Using Mobile Devices with Oracle E-Business Suite Apple iPads Certified with Oracle E-Business Suite 12.1 Now Available: Oracle Mobile Approvals for iOS The preceding is intended to outline our general product direction.  It is intended for information purposes only, and may not be incorporated into any contract.   It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision.  The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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• How to Identify Which Hardware Component is Failing in Your Computer

  - by Chris Hoffman

  Concluding that your computer has a hardware problem is just the first step. If you’re dealing with a hardware issue and not a software issue, the next step is determining what hardware problem you’re actually dealing with. If you purchased a laptop or pre-built desktop PC and it’s still under warranty, you don’t need to care about this. Have the manufacturer fix the PC for you — figuring it out is their problem. If you’ve built your own PC or you want to fix a computer that’s out of warranty, this is something you’ll need to do on your own. Blue Screen 101: Search for the Error Message This may seem like obvious advice, but searching for information about a blue screen’s error message can help immensely. Most blue screens of death you’ll encounter on modern versions of Windows will likely be caused by hardware failures. The blue screen of death often displays information about the driver that crashed or the type of error it encountered. For example, let’s say you encounter a blue screen that identified “NV4_disp.dll” as the driver that caused the blue screen. A quick Google search will reveal that this is the driver for NVIDIA graphics cards, so you now have somewhere to start. It’s possible that your graphics card is failing if you encounter such an error message. Check Hard Drive SMART Status Hard drives have a built in S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) feature. The idea is that the hard drive monitors itself and will notice if it starts to fail, providing you with some advance notice before the drive fails completely. This isn’t perfect, so your hard drive may fail even if SMART says everything is okay. If you see any sort of “SMART error” message, your hard drive is failing. You can use SMART analysis tools to view the SMART health status information your hard drives are reporting. Test Your RAM RAM failure can result in a variety of problems. If the computer writes data to RAM and the RAM returns different data because it’s malfunctioning, you may see application crashes, blue screens, and file system corruption. To test your memory and see if it’s working properly, use Windows’ built-in Memory Diagnostic tool. The Memory Diagnostic tool will write data to every sector of your RAM and read it back afterwards, ensuring that all your RAM is working properly. Check Heat Levels How hot is is inside your computer? Overheating can rsult in blue screens, crashes, and abrupt shut downs. Your computer may be overheating because you’re in a very hot location, it’s ventilated poorly, a fan has stopped inside your computer, or it’s full of dust. Your computer monitors its own internal temperatures and you can access this information. It’s generally available in your computer’s BIOS, but you can also view it with system information utilities such as SpeedFan or Speccy. Check your computer’s recommended temperature level and ensure it’s within the appropriate range. If your computer is overheating, you may see problems only when you’re doing something demanding, such as playing a game that stresses your CPU and graphics card. Be sure to keep an eye on how hot your computer gets when it performs these demanding tasks, not only when it’s idle. Stress Test Your CPU You can use a utility like Prime95 to stress test your CPU. Such a utility will fore your computer’s CPU to perform calculations without allowing it to rest, working it hard and generating heat. If your CPU is becoming too hot, you’ll start to see errors or system crashes. Overclockers use Prime95 to stress test their overclock settings — if Prime95 experiences errors, they throttle back on their overclocks to ensure the CPU runs cooler and more stable. It’s a good way to check if your CPU is stable under load. Stress Test Your Graphics Card Your graphics card can also be stress tested. For example, if your graphics driver crashes while playing games, the games themselves crash, or you see odd graphical corruption, you can run a graphics benchmark utility like 3DMark. The benchmark will stress your graphics card and, if it’s overheating or failing under load, you’ll see graphical problems, crashes, or blue screens while running the benchmark. If the benchmark seems to work fine but you have issues playing a certain game, it may just be a problem with that game. Swap it Out Not every hardware problem is easy to diagnose. If you have a bad motherboard or power supply, their problems may only manifest through occasional odd issues with other components. It’s hard to tell if these components are causing problems unless you replace them completely. Ultimately, the best way to determine whether a component is faulty is to swap it out. For example, if you think your graphics card may be causing your computer to blue screen, pull the graphics card out of your computer and swap in a new graphics card. If everything is working well, it’s likely that your previous graphics card was bad. This isn’t easy for people who don’t have boxes of components sitting around, but it’s the ideal way to troubleshoot. Troubleshooting is all about trial and error, and swapping components out allows you to pin down which component is actually causing the problem through a process of elimination. This isn’t a complete guide to everything that could likely go wrong and how to identify it — someone could write a full textbook on identifying failing components and still not cover everything. But the tips above should give you some places to start dealing with the more common problems. Image Credit: Justin Marty on Flickr     

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• Working with packed dates in SSIS

  - by Jim Giercyk

  One of the challenges recently thrown my way was to read an EBCDIC flat file, decode packed dates, and insert the dates into a SQL table.  For those unfamiliar with packed data, it is a way to store data at the nibble level (half a byte), and was often used by mainframe programmers to conserve storage space.  In the case of my input file, the dates were 2 bytes long and  represented the number of days that have past since 01/01/1950.  My first thought was, in the words of Scooby, Hmmmmph?  But, I love a good challenge, so I dove in. Reading in the flat file was rather simple.  The only difference between reading an EBCDIC and an ASCII file is the Code Page option in the connection manager.  In my case, I needed to use Code Page 1140 for EBCDIC (I could have also used Code Page 37).       Once the code page is set correctly, SSIS can understand what it is reading and it will convert the output to the default code page, 1252.  However, packed data is either unreadable or produces non-alphabetic characters, as we can see in the preview window.   Column 1 is actually the packed date, columns 0 and 2 are the values in the rest of the file.  We are only interested in Column 1, which is a 2 byte field representing a packed date.  We know that 2 bytes of packed data can be stored in 1 byte of character data, so we are working with 4 packed digits in 2 character bytes.  If you are confused, stay tuned….this will make sense in a minute.   Right-click on your Flat File Source shape and select “Show Advanced Editor”. Here is where the magic begins. By changing the properties of the output columns, we can access the packed digits from each byte. By default, the Output Column data type is DT_STR. Since we want to look at the bytes individually and not the entire string, change the data type to DT_BYTES. Next, and most important, set UseBinaryFormat to TRUE. This will write the HEX VALUES of the output string instead of writing the character values.  Now we are getting somewhere! Next, you will need to use a Data Conversion shape in your Data Flow to transform the 2 position byte stream to a 4 position Unicode string containing the packed data.  You need the string to be 4 bytes long because it will contain the 4 packed digits.  Here is what that should look like in the Data Conversion shape: Direct the output of your data flow to a test table or file to see the results.  In my case, I created a test table.  The results looked like this:     Hold on a second!  That doesn't look like a date at all.  No, of course not.  It is a hex number which represents the days which have passed between 01/01/1950 and the date.  We have to convert the Hex value to a decimal value, and use the DATEADD function to get a date value.  Luckily, I have created a function to convert Hex to Decimal:   -- ============================================= -- Author:        Jim Giercyk -- Create date: March, 2012 -- Description:    Converts a Hex string to a decimal value -- ============================================= CREATE FUNCTION [dbo].[ftn_HexToDec] (     @hexValue NVARCHAR(6) ) RETURNS DECIMAL AS BEGIN     -- Declare the return variable here DECLARE @decValue DECIMAL IF @hexValue LIKE '0x%' SET @hexValue = SUBSTRING(@hexValue,3,4) DECLARE @decTab TABLE ( decPos1 VARCHAR(2), decPos2 VARCHAR(2), decPos3 VARCHAR(2), decPos4 VARCHAR(2) ) DECLARE @pos1 VARCHAR(1) = SUBSTRING(@hexValue,1,1) DECLARE @pos2 VARCHAR(1) = SUBSTRING(@hexValue,2,1) DECLARE @pos3 VARCHAR(1) = SUBSTRING(@hexValue,3,1) DECLARE @pos4 VARCHAR(1) = SUBSTRING(@hexValue,4,1) INSERT @decTab VALUES (CASE               WHEN @pos1 = 'A' THEN '10'                 WHEN @pos1 = 'B' THEN '11'               WHEN @pos1 = 'C' THEN '12'               WHEN @pos1 = 'D' THEN '13'               WHEN @pos1 = 'E' THEN '14'               WHEN @pos1 = 'F' THEN '15'               ELSE @pos1              END, CASE               WHEN @pos2 = 'A' THEN '10'                 WHEN @pos2 = 'B' THEN '11'               WHEN @pos2 = 'C' THEN '12'               WHEN @pos2 = 'D' THEN '13'               WHEN @pos2 = 'E' THEN '14'               WHEN @pos2 = 'F' THEN '15'               ELSE @pos2              END, CASE               WHEN @pos3 = 'A' THEN '10'                 WHEN @pos3 = 'B' THEN '11'               WHEN @pos3 = 'C' THEN '12'               WHEN @pos3 = 'D' THEN '13'               WHEN @pos3 = 'E' THEN '14'               WHEN @pos3 = 'F' THEN '15'               ELSE @pos3              END, CASE               WHEN @pos4 = 'A' THEN '10'                 WHEN @pos4 = 'B' THEN '11'               WHEN @pos4 = 'C' THEN '12'               WHEN @pos4 = 'D' THEN '13'               WHEN @pos4 = 'E' THEN '14'               WHEN @pos4 = 'F' THEN '15'               ELSE @pos4              END) SET @decValue = (CONVERT(INT,(SELECT decPos4 FROM @decTab)))         +                 (CONVERT(INT,(SELECT decPos3 FROM @decTab))*16)      +                 (CONVERT(INT,(SELECT decPos2 FROM @decTab))*(16*16)) +                 (CONVERT(INT,(SELECT decPos1 FROM @decTab))*(16*16*16))     RETURN @decValue END GO     Making use of the function, I found the decimal conversion, added that number of days to 01/01/1950 and FINALLY arrived at my “unpacked relative date”.  Here is the query I used to retrieve the formatted date, and the result set which was returned: SELECT [packedDate] AS 'Hex Value',        dbo.ftn_HexToDec([packedDate]) AS 'Decimal Value',        CONVERT(DATE,DATEADD(day,dbo.ftn_HexToDec([packedDate]),'01/01/1950'),101) AS 'Relative String Date'   FROM [dbo].[Output Table]         This technique can be used any time you need to retrieve the hex value of a character string in SSIS.  The date example may be a bit difficult to understand at first, but with SSIS becoming the preferred tool for enterprise level integration for many companies, there is no doubt that developers will encounter these types of requirements with regularity in the future. Please feel free to contact me if you have any questions.

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• Oracle RightNow CX for Good Customer Experiences

  - by Andreea Vaduva

  Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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