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• Customer escalated to a claim without sending the item back? [closed]

  - by kavoir.com

  She claims that she has sent the item back but for over 1 month I haven't received it. I don't know where I can find the tracking number so I don't know if she really sent it or not. Now she has escalated the dispute to claim and PayPal is asking me for information. The reason is "Not as described". So how do I respond to this? I mean, in the dispute, we agreed that I'll issue a full refund as soon as I receive the package she return to us but we never received this package that she claimed to have sent back. Now she's escalating this to a claim and PayPal is asking me for documents. How can I provide any documents that would prove she hasn't sent the package? Thanks!

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• What is the most secure environment for multiple CMS sites? [closed]

  - by Brian Gulino

  I wish to run about 50 Joomla or WordPress low-traffic websites on 1 server, or part of a server. Each website will be managed by its own, naive owner who will have be able to access the Joomla or Wordpress backend of the website. I am concerned about security and isolation as my users will periodically get into trouble by not protecting their sites properly. Two alternatives I know of exist: Run one Linux system with multiple websites under Apache. Follow current Joomla and WordPress security tips. Increase the isolation of the individual sites by using mpm-itk, which will allow each website to run as its own user. The alternative to this is to run virtualization software such as the Xen hypervisor. Each site would have its own, virtual Linux system. I lack the experience needed to make this decision and I am asking which path to take. Obviously, there may be other alternatives that I haven't considered.

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• Is there a stackexchange like extension for magento? [closed]

  - by John K

  I'm looking into adding a knowledge base solution to our existing magento installation where people can ask questions regarding our products in a similar way to the stackexchange format. I could not find anything myself, so I was wondering if anyone had experience with implementing something similar, perhaps trough multiple extensions tied together to achieve this. Any help would be appreciated.

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• Challenge a .name registration?

  - by Shtééf

  The Wikipedia page on .name says the following: Registration restrictions: No prior restriction on registration, but registrations can be challenged if not by or on behalf of individual with name similar to that of domain, or fictional character in which registrant has rights But there's no further info on how this actually works. Can a .name domain registration be challenged, and if so, how?

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• How Does Domain Know Where Your Web Host Is Located [closed]

  - by icu222much

  Possible Duplicate: How Does Domain Know Where Your Web Host Is Located? I just purchased a domain name from RapidNames, and a hosting plan at JustHost. I was told to enter JustHost's name server (ns1.justhost.com) in my domain name's name server field and wait for 24 hours for the process to be complete. I do not understand how RapidNames can find my account on JustHost's server as I am sure I am not JustHost's only customer. I have read the article How DNS Works that John Conde has posted, but I still do not understand the issue. After reading several other articles, I am beginning to understand how it works, but I would still like someone to confirm if I am correct or not. From my understanding, linking your domain name to your web host is a two step process. First, you need to tell your domain name who your web host is. This is done by providing the two DNS server addresses. Secondly, you need to tell your web host which domain names you own by entering your domain names into the domain name manager. As a result, when someone queries your domain name, they will be forwarded to your web host. The web host will look in their database to match the domain name the account's owner, and then serve the appropriate website. I want to confirm if my understanding of how a domain knows where your web host is located is accurate?

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• Serve up syntactic XHTML5 using the text/html MIME type?

  - by cboettig

  I have a site currently written with HTML5 tags. I'd like to be able to parse the site as XML, with support for namespaces, etc, to facilitate programmatic extraction of data. Currently I have <!DOCTYPE html> and <meta charset="utf-8"> Which I gather is equivalent in HTML5 to explicitly setting the content-types as <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> for my current setup. In order to serve XML it sounds like the right thing to do is <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> Should I also change my Content-Type to <meta http-equiv="content-type" content="application/xhtml+xml; charset=iso-8859-1" /> Or is that not necessary? What is the advantage of having content-type be "application/xhtml+xml"? What is the disadvantage? (Sounds like it may break internet explorer rendering of the site? but maybe that information is out of date now?) Many thanks!

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• Get exact time of each click - AdWords

  - by almo

  I have an AdWords campaign running and want to get a list with all clicks and the exact time the click occured. And I want to do this without having a tracking code on my homepage. So it needs to be via the API (AdWords/Analytics). You might think know that this is not possible. But big Bid Management tools (e.g. Kenshoo) know all details of every click and they don't have tracking code of my website (only on the success page of my contact form). How is that possible? The dimensions in AdWords only let me group the clicks at the hour level.

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• Image captions and wrapping [migrated]

  - by Charles

  What's the best way to add a caption below an image? The image and its caption will be floated right, and the text on the caption needs to wrap -- a 200x200px image shouldn't have a caption of width 800px. I would strongly prefer a solution that allows me to update images (with different widths) without changing the CSS or markup. For reasons beyond my control the image itself will also be floated right, but this should not be too problematic.

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• I think there is a problem with my url encoding

  - by TheGateKeeper

  I took someone's advice and started encoding my image sources, but Google doesn't seem to be able to decode them. I probably did something wrong, because basically Google is taking the full path as the image's name. See this page as an example. If you go on the top most thumbnail and do "Save as", you will see the path is not being decoded. Should I stop decoding or am I doing it wrong? Should I encode only the image name itself? Thanks!

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• Is there any Google Adsense revenue if a visitor rolls over (hovers) on an ad unit?

  - by torr

  I have noticed an increase in interactive flash animations especilly on 300px wide adsense ads. Many of them ask the visitor to rollover to either reveal what the ad is about, show a clip, etc. So I wonder: the visitor is giving attention to this ad, is viewing its message -- without clicking on it. In essence, the ad agency's objective is accomplished without a click, which would be a significant money saver if PPC is considered. This seems very ingenious on their part, and I wonder how this is handled by Google. Shouldn't there be a fee for a publisher if visitors interact with ads, regardless of clicks? CTR becomes irrelevant in this context. Are you aware of anything being discussed in this respect?

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• Somehow Google considers a properly 301'd URL as 200 and is still indexing the new content in old page?

  - by user2178914

  We redirected all the old URL's to new ones properly using htaccess. The problem is Google, somehow is still finding content in the old page(which it shouldn't) and stores it in the cache rather than the new URL. For eg: Old Page- http://www.natures-energies.com/iching.htm New Page- http://www.natures-energies.com/index.php?option=com_content&view=article&id=760 If you type the old URL into the browser it redirects If you fetch the old URL as Googlebot in the webmaster tools the header says 301/permanently redirected. If I try to crawl as any other bot it still says 301 redirected. Even if you click the old link in Google it redirects to the new URL. Only in its cache it shows the old URL and moreover it shows the new content in it! I am stumped on how Google manages to grab the new content and puts in the old URL instead of the new one! One more interesting thing is that if I try a cache for the new page it shows the cache of the new content with old URL! Any help would be appreciated. I am at end of my wits. I think i have tried almost everything. Is there anything that I'm missing to see? You can use this search to find the old url's. Maybe you'll some patterns that i missed. site:www.natures-energies.com inurl:htm -inurl:https|index

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• Will using HTTPS hurt my site's SEO or other statistics?

  - by yannbane

  I've set up a WordPress blog. Since I have to log into it from many different locations/machines, I've also got an SSL certificate, and set up Apache to redirect HTTP to HTTPS. It all works, but I'm wondering whether that's an overkill. Since most people who go to my site don't have to log in, I'm starting to wonder whether HTTPS has some drawbacks. If so, should I look for a way to make HTTPS optional?

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• Is there a way to setup Clicktale tag in Google Tag Manager?

  - by Cubius

  Since GTM doesn't support document.write() method the standard clicktale code doesn't work. Is there a workaround for this? ClickTale employee has sent me these instructions: Replace the document.write JS line above with the following: document.body.appendChild(externalScript); Example: <!-- ClickTale Bottom part --> <script type='text/javascript'> var externalScript = document.createElement('script'); var scrSrc = document.location.protocol=='https:'? 'https://clicktalecdn.sslcs.cdngc.net/': 'http://cdn.clicktale.net/'; scrSrc += 'www11/ptc/xxx-xxx-xxx-xxx.js'; externalScript.src = scrSrc; externalScript.type = 'text/javascript'; document.body.appendChild(externalScript); </script> <!-- ClickTale end of Bottom part --> I am not sure what to do with this. Has someone tried something like this?

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• Why am I getting this message "Some important page is blocked by robots.txt"?

  - by Rounak

  My site's URL is: www.hackinguniverse.org From some day in Google Webmaster tool a message is showing that says "Some important page is blocked by robots.txt". My robots.txt is: User-agent: Mediapartners-Google Disallow: User-agent: * Disallow: /search Allow: / Sitemap: http://www.hackinguniverse.org/feeds/posts/default?orderby=updated Now for other information - I hosted this website on blogger. I have some other sitemaps too where I had only included "/Search" in Disallow like in this robots.txt file. But those sites are ok. I mean no message is showing on those. So why am I getting that message telling that I have blocked some important page via robot.txt?

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• How to populate values in drop down from select query on other dropdown?

  - by jacksantho

  How can i populate the values in the drop down(second drop down) from the select query on choosing the option from the first drop down ? Examples: First Drop Down : Listing out all the "department name" using select query. Second Drop Down : Now, i need the output to list out all the "professors name" in the respective departments on the basis of the first drop down option. Thanks in advance. Much Appreciated your help.

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• How to edit thousands of html pages at once? [on hold]

  - by Johnsy Omniscient

  I need to edit thousands of pages for a website with dynamic content added manually by the owner throughout 3 years, it has thousands of pages and I'm sure there is a better way to edit them without spending hours opening each one of them. I know it would be easy to just edit the styles.css but page dynamics like the positions of the google ad-boxes are individually edited inside the html of each page, so there is no way to solve this through css. Is there some sort of code, script and macro that can edit the pages at once?

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• Could multiple uses of the same keywords in image alt attributes hurt SEO?

  - by saratogahiker

  Let's say on an e-commerce site that sells unique pens, on a particular pen's product page, the image of the pen has an alt attribute value of "unique red-striped pen"... and another product has "unique blue-spotted pen", etc... The keywords across all products being "unique" and "pen", which would also be helpful when it comes to SEO. However, if the person just goes to the general "unique pens" category page and sees a list of thumbnail images, each with the words "unique" and "pen" in the alt attribute, would that potentially have a negative impact with regards to SEO by having the same keywords too many times?

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• Can i create a private shop with a public gallery with magento?

  - by Sylario

  I want to do a shop with a public gallery listing all my products, with textes and images. The gallery is not a shop, you cannot buy. Behind it, i want a private section with a shop, where the same products are listed in tables with all the necessary options to buy. Each customer for the shop will have a separate account. In the shop and the gallery products are on different page according to their categories. Is magento able to do that ?

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• What to use for an event listing site? [on hold]

  - by Vykintas

  I have a site which lets users buy & sell tickets, but it's built on wordpress & buddypress. So it's very heavy and messy. I would like to re-do the whole site on something lighter, cleaner and solid. The main functionality for user would have to be as follows: Register or login via Facebook. Create events and sell tickets to them. See ticket sales statistics Upload photos and associate those with events. Buy event tickets, print pdf ticket. Comment, favourite and like events. What would be your suggestions? PHP framework? CMS? CMF? I must say that I'm a front-end dev so building a system from scratch on my own would take a while. I'd be interested more in a "skeleton" app solution or something similar.

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• Google analytics campaign advice

  - by Drewsdesign

  I am buying traffic from a broker not one source and sending to various landing pages. I would like to know the best way to structure a campaign so I can find which referrering site/url is performing the best (time on site, bounce etc) Should the utm_campaign be the 'brokername' and the utm_source be the 'landingpagename' or should this be the other way around? Also what would be the best way to create a custom report to show all the referrers metrics by each landing page ? Thank guys really appreciate any help on this.

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• 100% APC Fragmentation - Cacherouter & Pressflow install

  - by granttoth

  My APC cache has a 100% fragmentation. I'm not quite sure I understand what is going on here. For testing I jacked the available memory up to 512. After a day the total available free memory shows 73% but I still have 100% fragmentation. Would you gurus please look at my settings and offer your advice? Oh, I have read people suggest that I disable apc.stat when possible but when I do the site crashes. I am using the Pressflow build of Drupal 6 with the cacherouter module installed. Edit: (added screenshot) http://i.imgur.com/DqZEX.png

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• Remove Border From Smiles in Post [migrated]

  - by komp smith

  Hello i am finally getting to grips with CSS after about 4 years of picking it up as i go. This problem though has had me stumped for a few hours now so ive gave up and decided to ask for some help and learn from it that way. All the smilies in my site have the img border that is for comment images. examples here- http://onlinebanter.com/node/5334 Ive already removed the border with border:none at other places in my website but i cant seem to change this. Could anyone suggest something for me? thanks

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• Site returning 404 header to google, not sure why

  - by Damon

  A Drupal site that works fine for regular users returns a 404 not found error when I try to use the W3C validator on it; it is also not being indexed by google at all (which is the main issue but I suspect there is a connection). It is a https:// site with .htaccess rule to redirect any http:// request to the https://. I had had it running in google webmaster tools and thought it was fine, but it turns out I had not added the https domain. After adding the https domain it's also returning the header as HTTP/1.1 404 Not Found Date: Mon, 15 Oct 2012 19:37:43 GMT Server: Apache Expires: Sun, 19 Nov 1978 05:00:00 GMT Cache-Control: no-cache, must-revalidate, post-check=0, pre-check=0 Robots.txt just has User-agent: * Crawl-delay: 10 # Files Disallow: /cron.php How can I check what the issue is here?

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• Comparisons of Javascript 'data grids'?

  - by Joe

  I've found plenty of questions between here and StackExchange of people asking for the 'best' data grid / data table, or one that has a particular feature, and plenty of lists out there (of various ages) listing the various data grid implementations ... but is anyone aware of any matrix of what features the various solutions implement? (eg, allow shift-click to select multiple; support checkboxes for selection; can update a regular table in-place; allow editing of cells; support websql or indexeddb for local caching; which browsers they support; infinite scroll; etc.) There's a generic 'javascript framework' comparison on wikipedia, which would be the sort of thing I'm looking for, but it doesn't go into detail on data grids. (which makes sense, as so many are extensions, not core features of those frameworks, and in the case of jQuery, there's lots of 'em.)

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• Google not showing any pages from my site in the index after three months [on hold]

  - by Alex Coisman

  Despite having a sitemap and using Google Webmaster Tools, it has been over 3 months and my site has not been added to the Google index at all. Here's the site: www.famouslefthandedpeople.com As far as I know, I have done everything correctly. However, there must be something I am overlooking that is preventing Google from indexing the site. I do not have a robots.txt file, so allow/disallow isn't the issue. Although the content of the site is sparse, it is original and not duplicated internally or externally so Panda/Penguin should not be a problem. I have reviewed the answers at Why isn't my website in Google search results? and I don't think it applies here. If it matters, I am using WordPress to create the site. What other factors should I be looking at in order to troubleshoot this?

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