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• PSTN Trunk TDM400P Install on Asterisk / Trixbox

  - by Jona

  Hey All, I'm trying to get a TDM400P card with FXO module to connect to our PSTN line. The card is correctly detected by Linux: [trixbox1.localdomain asterisk]# lspci 00:09.0 Communication controller: Tiger Jet Network Inc. Tiger3XX Modem/ISDN interface I've run setup-pstn which produces the following output trixbox1.localdomain ~]# setup-pstn -------------------------------------------------------------- Detecting PSTN cards and USB PSTN Devices -------------------------------------------------------------- Hardware present! STOPPING ASTERISK Asterisk Stopped STOPPING FOP SERVER FOP Server Stopped Unloading DAHDI hardware modules: done Loading DAHDI hardware modules: wct4xxp: [ OK ] wcte12xp: [ OK ] wct1xxp: [ OK ] wcte11xp: [ OK ] wctdm24xxp: [ OK ] opvxa1200: [ OK ] wcfxo: [ OK ] wctdm: [ OK ] wcb4xxp: [ OK ] wctc4xxp: [ OK ] xpp_usb: [ OK ] Running dahdi_cfg: [ OK ] SETTING FILE PERMISSIONS Permissions OK STARTING ASTERISK Asterisk Started STARTING FOP SERVER FOP Server Started Chan Extension Context Language MOH Interpret Blocked State pseudo default en default In Service 1 from-pstn en default In Service dahdi_scan returns: dahdi_scan [1] active=yes alarms=OK description=Wildcard TDM400P REV I Board 5 name=WCTDM/4 manufacturer=Digium devicetype=Wildcard TDM400P REV I location=PCI Bus 00 Slot 10 basechan=1 totchans=4 irq=209 type=analog port=1,FXO port=2,none port=3,none port=4,none And asterisk can see the channel: > trixbox1*CLI> dahdi show channel 1 > Channel: 1LI> File Descriptor: 14 > Span: 11*CLI> Extension: I> Dialing: > noI> Context: from-pstn Caller ID: I> > Calling TON: 0 Caller ID name: > Mailbox: none Destroy: 0LI> InAlarm: > 1LI> Signalling Type: FXS Kewlstart > Radio: 0*CLI> Owner: <None> Real: > <None>> Callwait: <None> Threeway: > <None> Confno: -1LI> Propagated > Conference: -1 Real in conference: 0 > DSP: no1*CLI> Busy Detection: no TDD: > no1*CLI> Relax DTMF: no > Dialing/CallwaitCAS: 0/0 Default law: > ulaw Fax Handled: no Pulse phone: no > DND: no1*CLI> Echo Cancellation: > trixbox1128 taps trixbox1(unless TDM > bridged) currently OFF Actual > Confinfo: Num/0, Mode/0x0000 Actual > Confmute: No > Hookstate (FXS only): Onhook A cat of /etc/asterisk/dahdi.conf shows: [trixbox1.localdomain ~]# cat /etc/asterisk/dahdi-channels.conf ; Autogenerated by /usr/sbin/dahdi_genconf on Tue May 25 17:45:13 2010 ; If you edit this file and execute /usr/sbin/dahdi_genconf again, ; your manual changes will be LOST. ; Dahdi Channels Configurations (chan_dahdi.conf) ; ; This is not intended to be a complete chan_dahdi.conf. Rather, it is intended ; to be #include-d by /etc/chan_dahdi.conf that will include the global settings ; ; Span 1: WCTDM/4 "Wildcard TDM400P REV I Board 5" (MASTER) ;;; line="1 WCTDM/4/0 FXSKS (SWEC: MG2)" signalling=fxs_ks callerid=asreceived group=0 context=from-pstn channel => 1 callerid= group= context=default I have configured a "ZAP Trunk (DAHDI compatibility Mode)" with the ZAP identifier 1 and an outbound route, but when ever I try to make an external call via it I get the "All Circuits are busy now, please try your call again later message". I have one outbound route which uses the dial pattern 9|. and the Trunk Zap/1 and one Zap Trunk which uses Zap Identifier (trunk name): 1 and has no Dial Rules. The FXO module is directly connected to our phone line from BT via a BT-RJ11 cable. When running tail -f /var/log/asterisk/full and placing a call I get the following output: [May 26 11:10:52] VERBOSE[2723] logger.c: == Using SIP RTP TOS bits 184 [May 26 11:10:52] VERBOSE[2723] logger.c: == Using SIP RTP CoS mark 5 [May 26 11:10:52] VERBOSE[2723] logger.c: == Using SIP VRTP TOS bits 136 [May 26 11:10:52] VERBOSE[2723] logger.c: == Using SIP VRTP CoS mark 6 [May 26 11:10:52] WARNING[2661] pbx.c: FONALITY: This thread has already held the conlock, skip locking [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [901483890915@from-internal:1] Macro("SIP/801-b7ce8c28", "user-callerid,SKIPTTL,") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-user-callerid:1] Set("SIP/801-b7ce8c28", "AMPUSER=801") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-user-callerid:2] GotoIf("SIP/801-b7ce8c28", "0?report") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-user-callerid:3] ExecIf("SIP/801-b7ce8c28", "1?Set(REALCALLERIDNUM=801)") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-user-callerid:4] Set("SIP/801-b7ce8c28", "AMPUSER=801") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-user-callerid:5] Set("SIP/801-b7ce8c28", "AMPUSERCIDNAME=Jona") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-user-callerid:6] GotoIf("SIP/801-b7ce8c28", "0?report") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-user-callerid:7] Set("SIP/801-b7ce8c28", "AMPUSERCID=801") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-user-callerid:8] Set("SIP/801-b7ce8c28", "CALLERID(all)="Jona" <801>") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-user-callerid:9] Set("SIP/801-b7ce8c28", "REALCALLERIDNUM=801") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-user-callerid:10] ExecIf("SIP/801-b7ce8c28", "0?Set(CHANNEL(language)=)") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-user-callerid:11] GotoIf("SIP/801-b7ce8c28", "1?continue") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Goto (macro-user-callerid,s,20) [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-user-callerid:20] NoOp("SIP/801-b7ce8c28", "Using CallerID "Jona" <801>") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [901483890915@from-internal:2] Set("SIP/801-b7ce8c28", "_NODEST=") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [901483890915@from-internal:3] Macro("SIP/801-b7ce8c28", "record-enable,801,OUT,") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-record-enable:1] GotoIf("SIP/801-b7ce8c28", "1?check") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Goto (macro-record-enable,s,4) [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-record-enable:4] AGI("SIP/801-b7ce8c28", "recordingcheck,20100526-111052,1274868652.1") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck [May 26 11:10:52] VERBOSE[2858] logger.c: recordingcheck,20100526-111052,1274868652.1: Outbound recording not enabled [May 26 11:10:52] VERBOSE[2858] logger.c: -- <SIP/801-b7ce8c28>AGI Script recordingcheck completed, returning 0 [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-record-enable:5] MacroExit("SIP/801-b7ce8c28", "") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [901483890915@from-internal:4] Macro("SIP/801-b7ce8c28", "dialout-trunk,1,01483890915,") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:1] Set("SIP/801-b7ce8c28", "DIAL_TRUNK=1") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:2] GosubIf("SIP/801-b7ce8c28", "0?sub-pincheck,s,1") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:3] GotoIf("SIP/801-b7ce8c28", "0?disabletrunk,1") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:4] Set("SIP/801-b7ce8c28", "DIAL_NUMBER=01483890915") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:5] Set("SIP/801-b7ce8c28", "DIAL_TRUNK_OPTIONS=tr") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:6] Set("SIP/801-b7ce8c28", "OUTBOUND_GROUP=OUT_1") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:7] GotoIf("SIP/801-b7ce8c28", "1?nomax") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Goto (macro-dialout-trunk,s,9) [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:9] GotoIf("SIP/801-b7ce8c28", "0?skipoutcid") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:10] Set("SIP/801-b7ce8c28", "DIAL_TRUNK_OPTIONS=") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:11] Macro("SIP/801-b7ce8c28", "outbound-callerid,1") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-outbound-callerid:1] ExecIf("SIP/801-b7ce8c28", "0?Set(CALLERPRES()=)") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-outbound-callerid:2] ExecIf("SIP/801-b7ce8c28", "0?Set(REALCALLERIDNUM=801)") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-outbound-callerid:3] GotoIf("SIP/801-b7ce8c28", "1?normcid") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Goto (macro-outbound-callerid,s,6) [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-outbound-callerid:6] Set("SIP/801-b7ce8c28", "USEROUTCID=") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-outbound-callerid:7] Set("SIP/801-b7ce8c28", "EMERGENCYCID=") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-outbound-callerid:8] Set("SIP/801-b7ce8c28", "TRUNKOUTCID=") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-outbound-callerid:9] GotoIf("SIP/801-b7ce8c28", "1?trunkcid") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Goto (macro-outbound-callerid,s,12) [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-outbound-callerid:12] ExecIf("SIP/801-b7ce8c28", "0?Set(CALLERID(all)=)") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-outbound-callerid:13] ExecIf("SIP/801-b7ce8c28", "0?Set(CALLERID(all)=)") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-outbound-callerid:14] ExecIf("SIP/801-b7ce8c28", "0?Set(CALLERPRES()=prohib_passed_screen)") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:12] ExecIf("SIP/801-b7ce8c28", "0?AGI(fixlocalprefix)") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:13] Set("SIP/801-b7ce8c28", "OUTNUM=01483890915") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:14] Set("SIP/801-b7ce8c28", "custom=DAHDI/1") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:15] ExecIf("SIP/801-b7ce8c28", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^))") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:16] Macro("SIP/801-b7ce8c28", "dialout-trunk-predial-hook,") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit("SIP/801-b7ce8c28", "") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:17] GotoIf("SIP/801-b7ce8c28", "0?bypass,1") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:18] GotoIf("SIP/801-b7ce8c28", "0?customtrunk") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:19] Dial("SIP/801-b7ce8c28", "DAHDI/1/01483890915,300,") in new stack [May 26 11:10:52] WARNING[2858] app_dial.c: Unable to create channel of type 'DAHDI' (cause 0 - Unknown) [May 26 11:10:52] VERBOSE[2858] logger.c: == Everyone is busy/congested at this time (1:0/0/1) [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-dialout-trunk:20] Goto("SIP/801-b7ce8c28", "s-CHANUNAVAIL,1") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Goto (macro-dialout-trunk,s-CHANUNAVAIL,1) [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] GotoIf("SIP/801-b7ce8c28", "1?noreport") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Goto (macro-dialout-trunk,s-CHANUNAVAIL,3) [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s-CHANUNAVAIL@macro-dialout-trunk:3] NoOp("SIP/801-b7ce8c28", "TRUNK Dial failed due to CHANUNAVAIL (hangupcause: 0) - failing through to other trunks") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [901483890915@from-internal:5] Macro("SIP/801-b7ce8c28", "outisbusy,") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- Executing [s@macro-outisbusy:1] Playback("SIP/801-b7ce8c28", "all-circuits-busy-now,noanswer") in new stack [May 26 11:10:52] VERBOSE[2858] logger.c: -- <SIP/801-b7ce8c28> Playing 'all-circuits-busy-now.ulaw' (language 'en') [May 26 11:10:54] VERBOSE[2858] logger.c: -- Executing [s@macro-outisbusy:2] Playback("SIP/801-b7ce8c28", "pls-try-call-later,noanswer") in new stack [May 26 11:10:54] VERBOSE[2858] logger.c: -- <SIP/801-b7ce8c28> Playing 'pls-try-call-later.ulaw' (language 'en') [May 26 11:10:54] WARNING[2661] pbx.c: FONALITY: This thread has already held the conlock, skip locking [May 26 11:10:54] VERBOSE[2858] logger.c: == Spawn extension (macro-outisbusy, s, 2) exited non-zero on 'SIP/801-b7ce8c28' in macro 'outisbusy' [May 26 11:10:54] VERBOSE[2858] logger.c: == Spawn extension (from-internal, 901483890915, 5) exited non-zero on 'SIP/801-b7ce8c28' [May 26 11:10:54] VERBOSE[2858] logger.c: -- Executing [h@from-internal:1] Macro("SIP/801-b7ce8c28", "hangupcall") in new stack [May 26 11:10:54] VERBOSE[2858] logger.c: -- Executing [s@macro-hangupcall:1] ResetCDR("SIP/801-b7ce8c28", "vw") in new stack [May 26 11:10:54] VERBOSE[2858] logger.c: -- Executing [s@macro-hangupcall:2] NoCDR("SIP/801-b7ce8c28", "") in new stack [May 26 11:10:54] VERBOSE[2858] logger.c: -- Executing [s@macro-hangupcall:3] GotoIf("SIP/801-b7ce8c28", "1?skiprg") in new stack [May 26 11:10:54] VERBOSE[2858] logger.c: -- Goto (macro-hangupcall,s,6) [May 26 11:10:55] VERBOSE[2858] logger.c: -- Executing [s@macro-hangupcall:6] GotoIf("SIP/801-b7ce8c28", "1?skipblkvm") in new stack [May 26 11:10:55] VERBOSE[2858] logger.c: -- Goto (macro-hangupcall,s,9) [May 26 11:10:55] VERBOSE[2858] logger.c: -- Executing [s@macro-hangupcall:9] GotoIf("SIP/801-b7ce8c28", "1?theend") in new stack [May 26 11:10:55] VERBOSE[2858] logger.c: -- Goto (macro-hangupcall,s,11) [May 26 11:10:55] VERBOSE[2858] logger.c: -- Executing [s@macro-hangupcall:11] Hangup("SIP/801-b7ce8c28", "") in new stack [May 26 11:10:55] VERBOSE[2858] logger.c: == Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'SIP/801-b7ce8c28' in macro 'hangupcall' [May 26 11:10:55] VERBOSE[2858] logger.c: == Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/801-b7ce8c28' I'm guessing I've missed a configuration step somewhere but no idea where, any help greatly appreciated.

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• Java Spotlight Episode 108: Patrick Curran and Heather VanCura on JCP.Next @jcp_org

  - by Roger Brinkley

  Interview with Patrick Curran and Heather VanCura on JCP.Next. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News Welcome to the newly merged JCP EC! The November/December issue of Java Magazine is now out Red Hat announces intent to contribute to OpenJFX New OpenJDK JEPs: JEP 168: Network Discovery of Manageable Java Processes JEP 169: Value Objects Java EE 7 Survey Latest Java EE 7 Status GlassFish 4.0 Embedded (via @agoncal) Events Nov 13-17, Devoxx, Antwerp, Belgium Nov 20, JCP Public Meeting (see details below) Nov 20-22, DOAG 2012, Nuremberg, Germany Dec 3-5, jDays, Göteborg, Sweden Dec 4-6, JavaOne Latin America, Sao Paolo, Brazil Dec 14-15, IndicThreads, Pune, India Feature InterviewPatrick Curran is Chair of the Java Community Process organization. In this role he oversees the activities of the JCP's Program Management Office including evolving the process and the organization, managing its membership, guiding specification leads and experts through the process, chairing Executive Committee meetings, and managing the JCP.org web site.Patrick has worked in the software industry for more than 25 years, and at Sun and then Oracle for 20 years. He has a long-standing record in conformance testing, and before joining the JCP he led the Java Conformance Engineering team in Sun's Client Software Group. He was also chair of Sun's Conformance Council, which was responsible for defining Sun's policies and strategies around Java conformance and compatibility.Patrick has participated actively in several consortia and communities including the W3C (as a member of the Quality Assurance Working Group and co-chair of the Quality Assurance Interest Group), and OASIS (as co-chair of the Test Assertions Guidelines Technical Committee). Patrick's blog is here.Heather VanCura manages the JCP Program Office and is responsible for the day-to-day nurturing, support, and leadership of the community. She oversees the JCP.org web site, JSR management and posting, community building, events, marketing, communications, and growth of the membership through new members and renewals.  Heather has a front row seat for studying trends within the community and recommending changes. Several changes to the program in recent years have included enabling broader participation, increased transparency and agility in JSR development.  When Heather joined the PMO staff in a community building marketing manager role for the JCP program, she was responsible for establishing the JCP brand logo programs, the JCP.org site, and engaging the community in online surveys and usability studies. She also developed marketing reward programs,  campaigns, sponsorships, and events for the JCP program, including the community gathering at the annual JavaOne Conference.   Before arriving at the JCP community in 2000, Heather worked with various technology companies.  Heather enjoys speaking at conferences, such as Devoxx, Java Zone, and the JavaOne Conferences. She maintains the JCP Blog, Twitter feed (@jcp_org) and Facebook page.  Heather resides in the San Francisco Bay Area, California USA. JCP Executive Committee Public Meeting Details Date & Time Tuesday November 20, 2012, 3:00 - 4:00 pm PST Location Teleconference Dial-in +1 (866) 682-4770 Conference code: 627-9803 Security code: 52732 ("JCPEC" on your phone handset) For global access numbers see http://www.intercall.com/oracle/access_numbers.htm Or +1 (408) 774-4073 WebEx Browse for the meeting from https://jcp.webex.com No registration required (enter your name and email address) Password: JCPEC Agenda JSR 355 (the EC merge) implementation report JSR 358 (JCP.next.3) status report 2.8 status update and community audit program Discussion/Q&A Note The call will be recorded and the recording published on jcp.org, so those who are unable to join in real-time will still be able to participate. September 2012 EC meeting PMO report with JCP 2.8 statistics.JSR 358 Project page What’s Cool Sweden: Hot Java in the Winter GE Engergy using Invoke Daynamic for embedded development

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• Value of SOA Specialization interview with Thomas Schaller IPT - part III

  - by Jürgen Kress

  Recognized by Oracle, Preferred by Customers. We had the great opportunity to interview Thomas Schaller – Partner from our SOA Specialized Partner IPT Innovation Process Technology from Switzerland Why did IPT decide to become SOA Specialized? " SOA Specialization is a great branding for IPT. We are the SOA Specialists in the Swiss market, as we focus all our services around SOA. With 65 Swiss consultants focused on SOA Security & SOA Testing & BPM – Business Process Management & BSM – Business Service Modeling the partnership with Oracle as the technology leader in SOA is key, therefore it was important to us to become the first SOA Specialized company in Switzerland. As a result IPT is mentioned by Gartner as one of eight European SOA Consulting Firms and included in „Guide to SOA Consulting and System Integration Service Providers“ Can you describe the marketing activities with Oracle? Once a year we organize the largest SOA Conference in Switzerland “SOA, BPM & Integration Forum 2011“ Oracle is much more than a sponsor for the conference. Jointly we invite our customer base to attend this key event. The sales teams address jointly their most important prospects and customers. Oracle supports us with key speakers who present future directions of the Oracle SOA portfolio like Clemens Utschig-Utschig who presented details about the Complex Event Processing (CEP) solution in 2009 and James Allerton-Austin who presented details about the social BPM solution (BPM) in 2010. Additional our key customers presented their Oracle SOA success stories. How did you team with Oracle around the sales activities? "Sales alignment is key for the successful partnership. When we achieved! SOA Specialization we celebrated jointly with the Oracle and IPT middleware sales team. At the Aperol may interesting discussions resulted in joint opportunities and business. A key section of our joint business planning are marketing and sales activities. Together we define campaign topics and target customers. Matthias Breitschmid our superb Oracle partner manager ensures that the defined sales teams align and start the joint business. Regular we review our joint business plan with the joint management teams and Jürgen Kress our EMEA Oracle Sponsor. It is great to see that both companies profit from each other and we receive leads from Oracle!” Did you get Oracle support to train your consultants in the Oracle SOA Suite? “Enablement is key for us to deliver successful SOA projects. Together with Ralph Bellinghausen from the Oracle Enablement team we defined an Oracle trainings plan for our consultants. The monthly SOA Partner Community newsletter is a great resource to get the latest product updates, webcasts and trainings. As a SOA Specialized partner we get also invited to the SOA Blackbelt trainings, this trainings are hosted by Oracle product management where we get not only first hand information we get also direct access to the developers who can support us in critical project phases. Driven by the customer success we have increased our Oracle SOA practice by more than 200% in the last years!” Why did the customer decide for the IPT SOA offering? “SOA Specialization becomes a brand for customers, it proofs that we have the certified SOA skills and that IPT has delivered successful Oracle SOA projects. Jointly with Oracle and all the support we get from marketing, sales, enablement, support and product management we can ensure our customers to deliver their SOA project successful!” What are the next steps for IPT? “SOA Specialization is a super beneficial for IPT. We are looking forward to our upcoming SOA, BPM & Integration Forum 2011 and prepare to become BPM Specialized. part I Torsten Winterberg, Opitz Consulting & part II Debra Lilley, Fujitsu For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website

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• Siebel CRM: Alive and Jamming at OpenWorld

  - by Tony Berk

  Yes, a rock 'n roll reference in a CRM/Customer Experience blog entry! Sorry, but we are getting excited about OpenWorld and all of the great CRM and Customer Experience sessions we've been planning for the past 6 months (yes, we really do start planning in March!). I also heard that some band named Pearl Jam is making an appearance. Who's tried the Rock Band guitar solo for Alive? Way too difficult for an amateur like me. Anyhow, we are supposed to be highlighting Siebel CRM at OpenWorld. Yes, Siebel will once again have a major presence at OpenWorld and there is a lot of new things to tell you about. If you search the OpenWorld Content Catalog with the tag "siebel", you'll find over 75 sessions. That's over 75 hours of opportunity to hear from Siebel customers, product managers, and implementers. While I invite you to read through the descriptions of all 75+ sessions or check out the OpenWorld Focus On Siebel document, I'd like to try and help with some highlights. The roadmap and strategy session was mentioned in my previous post, but it is important enough to mention again. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. This session was FULL last year, so I strongly suggest you pre-register via the OpenWorld Schedule Builder. Every year, my favorites are the customer panels, where you get hear 2, 3 or even 4 customers talk about their implementations and often share best practices and lessons learned. Customer Panel: Business Benefits of Deploying Siebel CRM (Session ID: CON9717) - Oct 1, 10:45AM featuring GlaxoSmithKline, PNC Bank and Southwest Airlines. Maximizing User Adoption Rates for Siebel Sales and Siebel Partner Relationship Management (CON9690) Oct 1, 12:15PM featuring CSL Behring, Intuit and McKesson. Best Practices for Upgrading Your Siebel CRM Implementations: Customer Successes (CON9715) - Oct 1, 3:15PM featuring Citrix, Sunlife Financial and Oracle experts. Driving Great Customer Experiences with Siebel Service Applications (CON9604) - Oct 1, 4:45 featuring Farmers Insurance, US Department of Homeland Security and Waste Management There are also a number of customer case study sessions including: Lowe's (CON9740), American Red Cross (CON6535), Ontario Lottery & Gaming's Siebel Marketing and Loyalty (CON4114), and LexisNexis (CON9551). Also, an interesting session on optimizing Siebel on Oracle with ACCOR (CON4289). Have you heard about the new Open UI for Siebel? If you haven't, you should! There are sessions focused on introducing you to the new functionality and how you can unleash the power of the new user interface: User Interface Innovations with the New Siebel “Open UI” (CON9703) Oct 2, 10:15AM and Unleash the Power of “Open UI” (CON9705) - Oct 3, 11:45AM. Other Siebel-related topics you might want to check out: Knowledge Management: Increasing Return on Your CRM Investments with Knowledge (CON9779) - Oct 1, 3:15PM Mobile: Mobile Solutions for Siebel CRM (CON9697) - Oct 2, 5:00PM Siebel Loyalty: Best Practices for Maximizing the Success of Your Loyalty Program with Siebel Loyalty (CON9588) - Oct 2, 5:00PM  Siebel Marketing: Next-Generation Cross-Channel Insight-Driven Customer Dialogue with Siebel Marketing (CON9600) - Oct 3, 10:15AM Integrating with Oracle Commerce: Administer Once and Deploy Everywhere: Integrating the Siebel, ATG, and Endeca Platforms (CON9761) - Oct 2 5:00PM Finally, don't forget the Oracle Applications User Group (OAUG) Special Interest Group for Siebel on Sunday, September 30 at 2:15PM. And of course, the Demogrounds in Moscone West will be full of Oracle and partner demos and information on new solutions. Wow! I told you there was a lot! Good luck finding the best sessions for you and have a great time at OpenWorld. Don't forget to sing along with Pearl Jam!

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• How to check if a cdrom is in the tray remotely (via ssh)?

  - by adempewolff

  I have a server running Ubuntu 10.04 (it's on the other side of the world and I haven't built up the wherewithal to upgrade it remotely yet) and I have been told that there is a CD in one of it's two CD drives. I want to rip an image of the cd and then download it to my local computer (I don't need help with either of these steps). However, I cannot seem to confirm whether or not there actually is a CD in the drive as I was told. It did not automatically mount anywhere (which I'm thinking might just be a result of it being a headless server not running X, nautilus, or any of the other nice user friendly things). There are two CD drives connected via SCSI: austin@austinvpn:/proc/scsi$ cat /proc/scsi/scsi Attached devices: Host: scsi0 Channel: 00 Id: 00 Lun: 00 Vendor: ATA Model: WDC WD400EB-75CP Rev: 06.0 Type: Direct-Access ANSI SCSI revision: 05 Host: scsi1 Channel: 00 Id: 00 Lun: 00 Vendor: Lite-On Model: LTN486S 48x Max Rev: YDS6 Type: CD-ROM ANSI SCSI revision: 05 Host: scsi1 Channel: 00 Id: 01 Lun: 00 Vendor: SAMSUNG Model: CD-R/RW SW-248F Rev: R602 Type: CD-ROM ANSI SCSI revision: 05 However when I try mounting either of these devices (and every other device that could possibly be the cd-drive), it says no medium found: austin@austinvpn:/proc/scsi$ sudo mount -t iso9660 /dev/scd1 /cdrom mount: no medium found on /dev/sr1 austin@austinvpn:/proc/scsi$ sudo mount -t iso9660 /dev/scd0 /cdrom mount: no medium found on /dev/sr0 austin@austinvpn:/proc/scsi$ sudo mount -t iso9660 /dev/cdrom /cdrom mount: no medium found on /dev/sr1 austin@austinvpn:/proc/scsi$ sudo mount -t iso9660 /dev/cdrom1 /cdrom mount: no medium found on /dev/sr0 austin@austinvpn:/proc/scsi$ sudo mount -t iso9660 /dev/cdrw /cdrom mount: no medium found on /dev/sr1 Here are the contents of my /dev folder: austin@austinvpn:/proc/scsi$ ls /dev agpgart loop6 ram6 tty10 tty38 tty8 austinvpn loop7 ram7 tty11 tty39 tty9 block lp0 ram8 tty12 tty4 ttyS0 bsg mapper ram9 tty13 tty40 ttyS1 btrfs-control mcelog random tty14 tty41 ttyS2 bus mem rfkill tty15 tty42 ttyS3 cdrom net root tty16 tty43 urandom cdrom1 network_latency rtc tty17 tty44 usbmon0 cdrw network_throughput rtc0 tty18 tty45 usbmon1 char null scd0 tty19 tty46 usbmon2 console oldmem scd1 tty2 tty47 usbmon3 core parport0 sda tty20 tty48 usbmon4 cpu_dma_latency pktcdvd sda1 tty21 tty49 vcs disk port sda2 tty22 tty5 vcs1 dri ppp sda5 tty23 tty50 vcs2 ecryptfs psaux sg0 tty24 tty51 vcs3 fb0 ptmx sg1 tty25 tty52 vcs4 fd pts sg2 tty26 tty53 vcs5 full ram0 shm tty27 tty54 vcs6 fuse ram1 snapshot tty28 tty55 vcs7 hpet ram10 snd tty29 tty56 vcsa input ram11 sndstat tty3 tty57 vcsa1 kmsg ram12 sr0 tty30 tty58 vcsa2 log ram13 sr1 tty31 tty59 vcsa3 loop0 ram14 stderr tty32 tty6 vcsa4 loop1 ram15 stdin tty33 tty60 vcsa5 loop2 ram2 stdout tty34 tty61 vcsa6 loop3 ram3 tty tty35 tty62 vcsa7 loop4 ram4 tty0 tty36 tty63 vga_arbiter loop5 ram5 tty1 tty37 tty7 zero And here is my fstab file: austin@austinvpn:/proc/scsi$ cat /etc/fstab # /etc/fstab: static file system information. # # Use 'blkid -o value -s UUID' to print the universally unique identifier # for a device; this may be used with UUID= as a more robust way to name # devices that works even if disks are added and removed. See fstab(5). # # <file system> <mount point> <type> <options> <dump> <pass> proc /proc proc nodev,noexec,nosuid 0 0 /dev/mapper/austinvpn-root / ext4 errors=remount-ro 0 1 # /boot was on /dev/sda1 during installation UUID=ed5520ae-c690-4ce6-881e-3598f299be06 /boot ext2 defaults 0 2 /dev/mapper/austinvpn-swap_1 none swap sw 0 0 Am I missing something/doing something wrong, or is there just no CD in the drive or is the drive possibly broken? Is there any nice command to list devices with mountable media? Thanks in advance for any help!

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• Content Challenge: You Can Only Get it Here

  - by Mike Stiles

  Part of the content conundrum for brands is figuring out what kind of content customers would find cool, desirable, and relevant. The mere fact many brands have no idea what this content might be is, in itself, pretty alarming. You’d have to have a pretty thorough lack of involvement with and understanding of your customers to not know what they might like. But despite what should be a great awakening in which consumers are using every technology and trick in the book to shield themselves from ads and commercials, brand self-obsession continues as marketers concentrate on their message, their campaign, what they want to say, and what they want social users to do. When individuals conduct themselves in that same fashion on Facebook and Twitter, it gets tiresome and starts losing value pretty quickly. Their posts eventually get hidden. Conversely, friends who post things that consistently entertain or inform, with little self-marketing desperation involved, win the coveted “show all updates” setting. Of course brands are going to use social to market. It’s pretty much the point of having social in the marketing mix. And yes, people who follow a brand’s Twitter account or “Like” a brand’s Facebook Page implicitly state they want to know what’s going on with that brand’s products and services. But if you have a Facebook friend that assumes you want every one of her posts to be about what wine she likes (Mitsubishi’s current campaign is even based around weeding out pretentious Facebook friends, then running them over), then you know how it must feel for your fans and followers to get a sales pitch for your crackers or whatever you’re selling every single time. Is there such a thing as content that doesn’t sell but that still advances the brand and makes the consumer more involved and valuable? Of course. And perhaps there are no better companies than enterprise brands to do it. Enterprise organizations are large enough to go beyond a product and engage readers/viewers at higher, broader levels…communicating expertise across entire sectors, subjects and industries. You’re going from pitchman to news source, and getting full credit for it as the presenter. A recent GigaOM article pointed out the success a San Francisco-based startup called Crunchyroll is having. Their niche (and they proudly admit it’s a niche) is providing Japanese anime, Korean drama and Asian live action content to countries that can’t get it any other way via licensing deals. Shows are available in HD and on the same day they air in the host country. Crunchyroll not only gets 8 million viewers a month, they have 100,000 paying subscribers at $7-12/month. Got a point, Mike? I do happen to have one. Crunchyroll illustrates the content opportunity enterprise companies have…which is to determine your “area,” the interest graph of your customers, then provide content that speaks to and satisfies those interests that can’t be found anywhere else. At least not in the same style, or of the same quality, or with the same authority. Do what no one else is doing. Provide what no one else is providing in your sector. If underserved users are willing to pay monthly for access to awkwardly moving cartoon dragons, imagine the audience you could attract with free, useful, non-sales content in your customers’ area of interest. It’s an audience you’ll want in place when the time does come to put out that marketing message. A content challenge is better than a content conundrum any day.

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• 13 Things From the Oracle Social Summit You Should Know

  - by Mike Stiles

  Oracle held its first annual Oracle Social Summit, “The School for the Socially Gifted,” this past week in Las Vegas.  If anyone came to the event uncertain as to why Oracle has such an interest in social, and what its plans for social are, they left with an entirely new vision of where social is headed, and why.For those unable to attend, I was able to keep my MacBook charged just long enough to capture some of the more pertinent takeaways.1. The social enterprise is inevitable.  Social technology is disrupting the hierarchies of big companies.  It’s a revolution in corporate structures, just as it has been in various governments.  It’s not crazy to ask yourself if your CEO is the next Mubarak.  (David Kilpatrick Author of “The Facebook Effect” and founder of the Techonomy Conference) 2. The social enterprise represents collaboration on steroids.  It’s tapping into the power of your people, as opposed to keeping them “in their place.”  3. 1 in every 7 humans on earth is an active Facebook user.  75% have posted a negative comment after a poor customer experience.  The average user will inform 53 people of a bad experience.4. Checking social media is the 2nd biggest use of phones now.  Reading posts from brands is 4th.5. 70% of marketers have little or no understanding of the social conversations happening around their brand.6. Advertising, when done well, is content we care about, preferably informed by those we trust.7. Acquiring low-quality fans through gimmicks, or focusing purely on fan acquisition is a mistake.  And relying purely on organic distribution is a mistake.  (John Yi, Head of Marketing Partnerships – Facebook)8. Using all this newfound data and insight serves to positively affect the customer experience.  It allows organizations to now leverage the investments they’ve made in social up to now.9. Social is not a marketing utopia where everything is free.  It’s pay to play.  The paid component is about driving attention.  10. We are only in the infancy of ad-targeting opportunities in social.  There’s an evolution underway from interest-based targeting to action-based targeting.11. There’s actually very little overlap of the people following you on different social platforms.  Don’t assume it’s the same audience on each.12. People who can create content and who also have an understanding of what drives that content are growing increasingly valuable.13. Oracle Social’s future is enterprise SRM, integrated across marketing, selling, service, HR and every other corner of the organization.And in case you thought those were the only gems to come out of the summit, you may want to keep an eye out for Tuesday’s Social Spotlight, ever so aptly titled “13 More Things from the Oracle Social Summit You Should Know.”

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• Hey Retailers, Are You Ready For The Holiday Season?

  - by Jeri Kelley

  With online holiday spending reaching $35.3 billion in 2011 and American shoppers spending just under $750 on average on their holiday purchases this year, how ready is your business for the 2012 holiday season?   ?? Today’s shoppers do not take their purchases lightly.  They are more connected, interact with more resources to make decisions, diligently compare products and services, seek out the best deals, and ask for input from friends and family.   This holiday season, as consumers browse for apparel, tablets, toys, and much more, they will be bombarded with retailer communication - from emails and commercials to countless search engine results and social recommendations.  With a flurry of activity coming at consumers from every channel and competitor, your success this year will rely on communicating a consistent, personalized message no matter where your customers are shopping.  Here are a few ideas to help with your commerce strategy this holiday season: CONSISTENCY COUNTS FOR MULTICHANNEL SHOPPERS??According to a November 2011 study commissioned by Oracle, “Channel Commerce 2011: The Consumer View,” 54% of consumers in the U.S. and Canada regularly employ two or more channels before they make a purchase.  While each channel has its own unique benefit, user profile, and purpose, it’s critical that your shoppers have a consistent core experience wherever they’re looking for information or making a purchase.  Be sure consumers can consistently search and browse the same product information and receive the same promotions online, on their mobile devices, and in-store.? USE YOUR CUSTOMER’S CONTEXT TO SURFACE RELEVANT CONTENTYour Web site is likely the hub of your holiday activity.  According to a Monetate infographic, 39% of shoppers will visit your Web site directly to find out about the best holiday deals.   Use everything you know about your customers from past purchase data to browsing history to provide a relevant experience at every click, and assemble content in a context that entices shoppers to buy online, or influences an offline purchase.? TAKE ADVANTAGE OF MOBILE BEHAVIOR?Having a mobile program is no longer a choice.   Armed with smartphones and tablets, consumers now have access to more and more product information and can compare products and prices from anywhere.  In fact, approximately 52% of smartphone users will use their device to research products, redeem coupons and use apps to assist in their holiday gift purchase.  At a minimum, be sure your mobile environment has store information, consistent pricing and promotions, and simple checkout capabilities. ARM IN-STORE ASSOCIATES WITH TABLETS?According to RISNews.com, 31% of retailers plan to begin testing tablets in stores in 2012, 22% have already begun such testing and 6% had fully deployed tablets within stores.   Take advantage of this compelling sales tool to get shoppers interacting with videos, user reviews, how-to guides, side-by-side product comparisons, and specs.  Automatically trigger upsell and cross sell suggestions for store associates to recommend for each product or category, build in alerts for promotions, and allow associates to place orders and check inventory from their tablet.  ? WISDOM OF THE CROWDS IS GOOD, BUT WISDOM FROM FRIENDS IS BETTER?Shoppers who grapple with options are looking for recommendations; they’d rather get advice from friends, and they’re more likely to spend more while doing so.    In fact, according to an infographic by Mr. Youth, 66% of social media users made a purchase on Black Friday or Cyber Monday as a direct result of social media interactions with brands or family.   This holiday season, be sure you are leveraging your social channels from Facebook to Pinterest to drive consistent promotions and help your brand to become part of the conversation. So, are you ready for the holidays this year?  

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• Making the most of next weeks SharePoint 2010 developer training

  - by Eric Nelson

  [you can still register if you are free on the afternoons of 9th to 11th – UK time] We have 50+ registrations with more coming in – which is fantastic. Please read on to make the most of the training. Background We have structured the training to make sure that you can still learn lots during the three days even if you do not have SharePoint 2010 installed. Additionally the course is based around a subset of the channel 9 training to allow you to easily dig deeper or look again at specific areas. Which means if you have zero time between now and next Wednesday then you are still good to go. But if you can do some pre-work you will likely get even more out of the three days. Step 1: Check out the topics and resources available on-demand The course is based around a subset of the channel 9 training to allow you to easily dig deeper or look again at specific areas. Take a lap around the SharePoint 2010 Training Course on Channel 9 Download the SharePoint Developer Training Kit Step 2: Use a pre-configured Virtual Machine which you can download (best start today – it is large!) Consider using the VM we created If you don't have access to SharePoint 2010. You will need a 64bit host OS and bare minimum of 4GB of RAM. 8GB recommended. Virtual PC can not be used with this VM – Virtual PC only supports 32bit guests. The 2010-7a Information Worker VM gives you everything you need to develop for SharePoint 2010. Watch the Video on how to use this VM Download the VM Remember you only need to download the “parts” for the 2010-7a VM. There are 3 subtly different ways of using this VM: Easiest is to follow the advice of the video and get yourself a host OS of Windows Server 2008 R2 with Hyper-V and simply use the VM Alternatively you can take the VHD and create a “Boot to VHD” if you have Windows 7 Ultimate or Enterprise Edition. This works really well – especially if you are already familiar with “Boot to VHD” (This post I did will help you get started) Or you can take the VHD and use an alternative VM tool such as VirtualBox if you have a different host OS. NB: This tends to involve some work to get everything running fine. Check out parts 1 to 3 from Rolly and if you go with Virtual Box use an IDE controller not SATA. SATA will blue screen. Note in the screenshot below I also converted the vhd to a vmdk. I used the FREE Starwind Converter to do this whilst I was fighting blue screens – not sure its necessary as VirtualBox does now work with VHDs. or Step 3 – Install SharePoint 2010 on a 64bit Windows 7 or Vista Host I haven’t tried this but it is now supported. Check out MSDN. Final notes: I am in the process of securing a number of hosted VMs for ISVs directly managed by my team. Your Architect Evangelist will have details once I have them! Else we can sort out on the Wed. Regrettably I am unable to give folks 1:1 support on any issues around Boot to VHD, 3rd party VM products etc. Related Links: Check you are fully plugged into the work of my team – have you done these simple steps including joining our new LinkedIn group?

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• Get the Picture: Pinterest for Marketers

  - by Mike Stiles

  When trying to determine on which networks to conduct social marketing, the usual suspects immediately rise to the top; Facebook & Twitter, then LinkedIn (especially if you’re B2B), then maybe some Google Plus to hedge SEO bets.  So at what juncture do brands get excited about Pinterest? Pinterest has been easy for marketers to de-prioritize thanks to the perception its usage is so dominated by women. Um, what’s wrong with that? Women make an estimated 85% of all consumer purchases. So if there are indeed over 30 million US women active on it monthly, and they do 92% of the pinning, and 84% are still active on it after 4 years, when did an audience of highly engaged, very likely sales conversions become low priority? Okay, if you’re a tech B2B SaaS product like the Oracle Social Cloud, Pinterest may not be where you focus. But if you operate in the top Pinterest categories, which are truly far-reaching, it’s time to take note of Pinterest’s performance to date: 40.1 million monthly users in the US (eMarketer). Over 30 billion pins, half of which were pinned in the last 6 months. (Big momentum) 75% of usage is on their mobile app. (In solid shape for the mobile migration) Pinterest sharing grew 58% in 2013, beating Facebook, Twitter, or LinkedIn. (ShareThis) Pinterest is the 3rd most popular sharing platform overall (over email), with 48% of all sharing on tablets. Users referred by Pinterest are 10% more likely to buy on e-commerce sites and tend to spend twice that of users coming from Facebook. (Shopify) To be fair, brands haven’t had any paid marketing opportunities on that platform…until recently. Users are seeing Promoted Pins in both category and search feeds from rollout brands like Gap, ABC Family, Ziploc, and Nestle. Are the paid pins annoying users? It seems more so than other social networks, they’re fitting right in to the intended user experience and being accepted, getting almost as many click-throughs as user pins. New York Magazine’s Kevin Roose laid it out succinctly; Pinterest offers a place that’s image-centric, search-friendly, makes things easy to purchase, makes things easy to share, and puts users in an aspirational mood to buy. Pinterest is very confident in the value of that combo and that audience, with CPM rates 5x that of the most expensive Facebook ad, plus (at least for now) required spending commitments and required pin review by Pinterest for quality. The latest developments; a continued move toward search and discovery with enhancements like Guided Search to help you hone in on what interests you, Custom Categories, and the rumored Visual Search that stands to be a liberation from text. And most recently, Pinterest has opened up its API so brands can get access to deeper insights into the best search terms and categories in which to play ball, as well as what kinds of pins stand to perform best in those areas. As we learned in our rundown this week of Social Media Examiner’s Social Media Marketing Industry Report, around 50% of marketers specifically intend on upping their use of Pinterest. If you’re a big believer in fishing where the fish are, that’s probably an efficient position to take. @mikestiles @oraclesocialPhoto: Adam Lambert_Gorwyn, freeimages.com

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• Is Cloud Security Holding Back Social SaaS?

  - by Mike Stiles

  The true promise of social data co-mingling with enterprise data to influence and inform social marketing (all marketing really) lives in cloud computing. The cloud brings processing power, services, speed and cost savings the likes of which few organizations could ever put into action on their own. So why wouldn’t anyone jump into SaaS (Software as a Service) with both feet? Cloud security. Being concerned about security is proper and healthy. That just means you’re a responsible operator. Whether it’s protecting your customers’ data or trying to stay off the radar of regulatory agencies, you have plenty of reasons to make sure you’re as protected from hacking, theft and loss as you can possibly be. But you also have plenty of reasons to not let security concerns freeze you in your tracks, preventing you from innovating, moving the socially-enabled enterprise forward, and keeping up with competitors who may not be as skittish regarding SaaS technology adoption. Over half of organizations are transferring sensitive or confidential data to the cloud, an increase of 10% over last year. With the roles and responsibilities of CMO’s, CIO’s and other C’s changing, the first thing you should probably determine is who should take point on analyzing cloud software options, providers, and policies. An oft-quoted Ponemon Institute study found 36% of businesses don’t have a cloud security policy at all. So that’s as good a place to start as any. What applications and data are you comfortable housing in the cloud? Do you have a classification system for data that clearly spells out where data types can go and how they can be used? Who, both internally and at the cloud provider, will function as admins? What are the different levels of admin clearance? Will your security policies and procedures sync up with those of your cloud provider? The key is verifiable trust. Trust in cloud security is actually going up. 1/3 of organizations polled say it’s the cloud provider who should be responsible for data protection. And when you look specifically at SaaS providers, that expectation goes up to 60%. 57% “strongly agree” or “agree” there’s more confidence in cloud providers’ ability to protect data. In fact, some businesses bypass the “verifiable” part of verifiable trust. Just over half have no idea what their cloud provider does to protect data. And yet, according to the “Private Cloud Vision vs. Reality” InformationWeek Report, 82% of organizations say security/data privacy are one of the main reasons they’re still holding the public cloud at arm’s length. That’s going to be a tough position to maintain, because just as social is rapidly changing the face of marketing, big data is rapidly changing the face of enterprise IT. Netflix, who’s particularly big on the benefits of the cloud, says, "We're systematically disassembling the corporate IT components." An enterprise can never realize the full power of big data, nor get the full potential value out of it, if it’s unwilling to enable the integrations and dataset connections necessary in the cloud. Because integration is called for to reduce fragmentation, a standardized platform makes a lot of sense. With multiple components crafted to work together, you’re maximizing scalability, optimization, cost effectiveness, and yes security and identity management benefits. You can see how the incentive is there for cloud companies to develop and add ever-improving security features, making cloud computing an eventual far safer bet than traditional IT. @mikestilesPhoto: stock.xchng

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• The Evolution of Oracle Direct EMEA by John McGann

  - by user769227

  John is expanding his Dublin based team and is currently recruiting a Director with marketing and sales leadership experience: http://bit.ly/O8PyDF Should you wish to apply, please send your CV to [email protected] Hi, my name is John McGann and I am part of the Oracle Direct management team, based in Dublin.   Today I’m writing from the Oracle London City office, right in the heart of the financial district and up to very recently at the centre of a fantastic Olympic Games. The Olympics saw individuals and teams from across the globe competing to decide who is Citius, Altius, Fortius - “Faster, Higher, Stronger" There are lots of obvious parallels between the competitive world of the Olympics and the Business environments that many of us operate in, but there are also some interesting differences – especially in my area of responsibility within Oracle. We are of course constantly striving to be the best - the best solution on offer for our clients, bringing simplicity to their management, consumption and application of information technology, and the best provider when compared with our many niche competitors.   In Oracle and especially in Oracle Direct, a key aspect of how we achieve this is what sets us apart from the Olympians.  We have long ago eliminated geographic boundaries as a limitation to what we can achieve. We assemble the strongest individuals across multiple countries and bring them together in teams focussed on a single goal. One such team is the Oracle Direct Sales Programs team. In case you don’t know, Oracle Direct EMEA (Europe Middle East and Africa) is the inside sales division in Oracle and it is where I started my Oracle career.  I remember that my first role involved putting direct mail in envelopes.... things have moved on a bit since then – for me, for Oracle Direct and in how we interact with our customers. Today, the team of over 1000 people is located in the different Oracle Direct offices around Europe – the main ones are Malaga, Berlin, Prague and Dubai plus the headquarters in Dublin. We work in over 20 languages and are in constant contact with current and future Oracle customers, using the latest internet and telephone technologies to effectively communicate and collaborate with each other, our customers and prospects. One of my areas of responsibility within Oracle Direct is the Sales Programs team. This team of 25 people manages the planning and execution of demand generation, leading the process of finding new and incremental revenue within Oracle Direct. The Sales Programs Managers or ‘SPMs’ are embedded within each of the Oracle Direct sales teams, focussed on distinct geographies or product groups. The SPMs are virtual members of the regional sales management teams, and work closely with the sales and marketing teams to define and deliver demand generation activities. The customer contact elements of these activities are executed via the Oracle Direct Sales and Business Development/Lead Generation teams, to deliver the pipeline required to meet our revenue goals. Activities can range from pan-EMEA joint sales and marketing campaigns, to very localised niche campaigns. The campaigns might focus on particular segments of our existing customers, introducing elements of our evolving solution portfolio which customers may not be familiar with. The Sales Programs team also manages ‘Nurture’ activities to ensure that we develop potential business opportunities with contacts and organisations that do not have immediate requirements. Looking ahead, it is really important that we continue to evolve our ability to add value to our clients and reduce the physical limitations of our distance from them through the innovative application of technology. This enables us to enhance the customer buying experience and to enable the Inside Sales teams to manage ever more complex sales cycles from start to finish.  One of my expectations of my team is to actively drive innovation in how we leverage data to better understand our customers, and exploit emerging technologies to better communicate with them.   With the rate of innovation and acquisition within Oracle, we need to ensure that existing and potential customers are aware of all we have to offer that relates to their business goals.   We need to achieve this via a coherent communication and sales strategy to effectively target the right people using the most effective medium. This is another area where the Sales Programs team plays a key role.

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• Join us on our Journey to be #1 in SaaS!

  - by jessica.ebbelaar(at)oracle.com

  WHY ORACLE? Oracle is a robust organization that has proven to maintain growth and innovation at all levels with a constant evolving attitude. The main ingredient of Oracles success is the 105.000 talented employees who constantly amaze each other in building a better and more innovative organization. Oracle is a company where YOU can make a difference. What is OD? Oracle Direct is a state-of-the-art, multi-channel EMEA sales operation bringing to life the benefits of Oracle’s complete technology stack. It offers you the unique opportunity to work with the most talented and like-minded sales professionals in the industry.  You will have access to world class training and structured career development programmes allowing you to accelerate your Solution Sales career across a multitude of product lines and a choice of attractive locations. What positions are OD Hiring?   Oracle is on a journey to be the #1 SaaS vendor in EMEA.  Due to recent expansion and acquisitions within our Cloud Business, we are now growing our EMEA Cloud Applications Sales Group in Dublin. We have many exciting NEW opportunities across our CRM and HCM SaaS Sales teams. As a SaaS Sales Account Manager, you will proactively manage an assigned territory / vertical with responsibility for the full sales cycle. This role requires strong business development, solution selling, account management and closing skills. WHY ORACLE? Oracle is a robust organization that has proven to maintain growth and innovation at all levels with a constant evolving attitude. The main ingredient of Oracles success is the 105.000 talented employees who constantly amaze each other in building a better and more innovative organization. Oracle is a company where YOU can make a difference. What is OD? Oracle Direct is a state-of-the-art, multi-channel EMEA sales operation bringing to life the benefits of Oracle’s complete technology stack. It offers you the unique opportunity to work with the most talented and like-minded sales professionals in the industry.  You will have access to world class training and structured career development programmes allowing you to accelerate your Solution Sales career across a multitude of product lines and a choice of attractive locations. What positions are OD Hiring? Oracle is on a journey to be the #1 SaaS vendor in EMEA.  Due to recent expansion and acquisitions within our Cloud Business, we are now growing our EMEA Cloud Applications Sales Group in Dublin. We have many exciting NEW opportunities across our CRM and HCM SaaS Sales teams. As a SaaS Sales Account Manager, you will proactively manage an assigned territory / vertical with responsibility for the full sales cycle. This role requires strong business development, solution selling, account management and closing skills. What is the Business Development Group (BDG) The Business Development Group is the key entry point in Oracle for the future Sales and Management talent of the organisation. We are the Demand Generation engine for Oracle in EMEA. We provide revenue generating, quality sales pipeline to our Inside and Field Sales professionals as well as to our Channel Partners. Our current focus is to provide an agile and flexible service offering to our customers and stakeholders to meet ever changing business needs, whilst constantly striving to improve the customer experience, quality of our pipeline, market coverage and penetration. As a SaaS Business Development Consultant (BDC) you will be the first touch point with new customers. Your goal is to proactively identify and qualify business opportunities leading to revenue for Oracle. You will work closely with your Inside Sales colleagues who will progress your qualified pipeline and opportunities. Work for us Work for the only multi-pillar SaaS vendor in the market Be part of a FUN, fast paced and truly International sales team  Develop you solution sales EXPERTISE Drive your CAREER development within a structured and supportive environment The Profile You have a passion for selling cutting-edge technology You thrive in a fast paced and dynamic work environment where being the best is paramount Your priority is always the customer You live for a challenge and you love to win Join us on our Journey to be #1 in SaaS and be part of our Cloud Success Story! You will find more information about open roles here

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• Oracle ties social, CRM, analytics products to customer experience

  - by Richard Lefebvre

  Oracle will embark on a new product strategy that centers on customer experience management, an approach driven by the company’s many recent acquisitions.  The new approach, announced by the company Monday night, will be seen in an expansive suite that features familiar Oracle products -- such as its Fusion CRM platform -- and offerings the company recently gained through acquisitions, including FatWire, RightNow and Vitrue. Billed as Oracle Customer Experience (CX), the suite enables businesses to respond to a market centered on the customer experience, said Anthony Lye, the company’s senior vice president of CRM. Companies “are very aware their products are commoditizing,” Lye said in an interview last week, referring to how the Web and social media channels have empowered customers. Customer experiences start and mature outside of CRM, and applications today need to reflect that shift, Lye said. Businesses thus need to step away from a pure CRM model, he said. Oracle claims CX will improve customer experience management by connecting businesses with customers across Web sites and social channels. Companies can create a single, real-time view of the customer and use predictive analytics of interactions to strengthen the customer experience, Oracle said. “Companies have to connect with their customers wherever, whenever and however they want,” Lye said. “They have to know and understand their customer.” Lye promoted Oracle CX as a suite that will work across channels to complement the company’s applications. A new strategy has been “cooking” for years now, but the acquisitions Oracle has made over the past two years made the time right for a “unique collaboration,” Lye said. CX includes basic Oracle CRM solutions such as Siebel and the new Fusion Apps. It also includes the company’s MDM products, Enterprise Data Quality, Customer Hub and Product Hub. And the suite is rounded out by the services that Oracle recently bought, transactions that created or enhanced the company’s presence in social, marketing, e-commerce and customer service. For instance, FatWire provides tools for marketing. ATG focuses on e-commerce. And RightNow specializes in customer service. Two recent acquisitions -- Collective Intellect and Vitrue -- gave Oracle a seat at the social table. Collective Intellect is a social intelligence program, and Vitrue is a social marketing and engagement platform. Those acquisitions have yet to be finalized. Oracle hopes to eventually integrate the two social offerings, as well as most of the other services, into the CX suite. CX can integrate on Oracle’s standard middleware, and can give users a lower TCO by leveraging it as a single stack on premise or as a cloud solution. Lye deferred questions about the pricing of CX, and instead pitched Oracle’s ability to offer multiple customer experience solutions in one suite. Businesses have struggled with the complexity of infrastructure and modern services that communicate with customers, Lye said. “They’ve struggled to pull all these things together. We’ve done that,” he said. Stephen Powers, a research director at Forrester Research Inc. in Cambridge, Mass., said it’s not surprising for Oracle to offer the CX suite and a related customer experience strategy.  “They’ve got CRM, ATG, FatWire. Clearly, it’s been the strategy for them,” he said. But the challenge for Oracle, and for any other vendor that has gone on an “acquisition spree,” is to connect its many products, Powers said. “The portfolio has to be more than the parts. They’ve got to realize the efficiencies and value of having these pieces to tie them together,” he said. “The proof is in the pudding. Adobe has done a nice job in its space with the products they’ve got. Now, Oracle has got to show it has something.” Albert McKeon (SearchCRM) Published: 25 Jun 2012 : http://searchcrm.techtarget.com/news/2240158644/Oracle-ties-social-CRM-analytics-products-to-customer-experience

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• Introducing the Oracle Linux Playground yum repo

  - by wcoekaer

  We just introduced a new yum repository/channel on http://public-yum.oracle.com called the playground channel. What we started doing is the following: When a new stable mainline kernel is released by Linus or GregKH, we internally build RPMs to test it and do some QA work around it to keep track of what's going on with the latest development kernels. It helps us understand how performance moves up or down and if there are issues, we try to help look into them and of course send that stuff back upstream. Many Linux users out there are interested in trying out the latest features but there are some potential barriers to do this. (1) in general, you are looking at an upstream development distribution, which means that everything changes both in userspace(random applications) and kernel. Projects like Fedora are very useful and someone that wants to just see how the entire distribution evolves with all the changes, this is a great way to be current. A drawback here, though, is that if you have applications that are not part of the distribution, there's a lot of manual work involved or they might just not work because the changes are too drastic. The introduction of systemd is a good example. (2) when you look at many of our customers, that are interested in our database products or applications, the starting point of having a supported/certified userspace/distribution, like Oracle Linux, is a much easier way to get your feet wet in seeing what new/future Linux kernel enhancements could do. This is where the playground channel comes into play. When you install Oracle Linux 6 (which anyone can download and use from http://edelivery.oracle.com/linux), grab the latest public yum repository file http://public-yum.oracle.com/public-yum-ol6.repo, put it in /etc/yum.repos.d and enable the playground repo : [ol6_playground_latest] name=Latest mainline stable kernel for Oracle Linux 6 ($basearch) - Unsupported baseurl=http://public-yum.oracle.com/repo/OracleLinux/OL6/playground/latest/$basearch/ gpgkey=http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 gpgcheck=1 enabled=1 Now, all you need to do : type yum update and you will be downloading the latest stable kernel which will install cleanly on Oracle Linux 6. Thus you end up with a stable Linux distribution where you can install all your software, and then download the latest stable kernel (at time of writing this is 3.6.7) without having to recompile a kernel, without having to jump through hoops. There is of course a big, very important disclaimer this is NOT for PRODUCTION use. We want to try and help make it easy for people that are interested, from a user perspective, where the Linux kernel is going and make it easy to install and use it and play around with new features. Without having to learn how to compile a kernel and without necessarily having to install a complete new distribution with all the changes top to bottom. So we don't or won't introduce any new userspace changes, this project really is around making it easy to try out the latest upstream Linux kernels in a very easy way on an environment that's stable and you can keep current, since all the latest errata for Oracle Linux 6 are published on the public yum repo as well. So one repository location for all your current changes and the upstream kernels. We hope that this will get more users to try out the latest kernel and report their findings. We are always interested in understanding stability and performance characteristics. As new features are going into the mainline kernel, that could potentially be interesting or useful for various products, we will try to point them out on our blogs and give an example on how something can be used so you can try it out for yourselves. Anyway, I hope people will find this useful and that it will help increase interested in upstream development beyond reading lkml by some of the more non-kernel-developer types.

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• Is it possible to force the WCF test client to accept a self-signed certificate?

  - by Lawrence Johnston

  I have a WCF web service running in IIS 7 using a self-signed certificate (it's a proof of concept to make sure this is the route I want to go). It's required to use SSL. Is it possible to use the WCF Test Client to debug this service without needing a non-self-signed certificate? When I try I get this error: Error: Cannot obtain Metadata from https:///Service1.svc If this is a Windows (R) Communication Foundation service to which you have access, please check that you have enabled metadata publishing at the specified address. For help enabling metadata publishing, please refer to the MSDN documentation at http://go.microsoft.com/fwlink/?LinkId=65455.WS-Metadata Exchange Error URI: https:///Service1.svc Metadata contains a reference that cannot be resolved: 'https:///Service1.svc'. Could not establish trust relationship for the SSL/TLS secure channel with authority ''. The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. The remote certificate is invalid according to the validation procedure.HTTP GET Error URI: https:///Service1.svc There was an error downloading 'https:///Service1.svc'. The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. The remote certificate is invalid according to the validation procedure.

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• Mixing NIO with IO

  - by Steffen Heil

  Hi Usually you have a single bound tcp port and several connections on these. At least there are usually more connections as bound ports. My case is different: I want to bind a lot of ports and usually have no (or at least very few) connections. So I want to use NIO to accept the incoming connections. However, I need to pass the accepted connections to the existing jsch ssh library. That requires IO sockets instead of NIO sockets, it spawns one (or two) thread(s) per connection. But that's fine for me. Now, I thought that the following lines would deliver the very same result: Socket a = serverSocketChannel.accept().socket(); Socket b = serverSocketChannel.socket().accep(); SocketChannel channel = serverSocketChannel.accpet(); channel.configureBlocking( true ); Socket c = channel.socket(); Socket d = serverSocket.accept(); However the getInputStream() and getOutputStream() functions of the returned sockets seem to work different. Only if the socket was accepted using the last call, jsch can work with it. In the first three cases, it fails (and I am sorry: I don't know why). So is there a way to convert such a socket? Regards, Steffen

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• Update PEAR on MAMP MacOsX

  - by Jevgeni Smirnov

  Current I am trying to install phpunit on my mac os x and mamp server: pear config-set auto_discover 1 pear install pear.phpunit.de/PHPUnit Errors which I got during installation: Validation Error: This package.xml requires PEAR version 1.9.4 to parse properly, we are version 1.9.2 pear upgrade pear Nothing to upgrade UPDATE 1 This is my pear config. I assume that I messed up local and mamp installs(I didn't know that mamp also has pear, so I installed local one). I suppose something wrong with bin_dir, php_dir and other paths? Keefir-Samolet-iMac:MAMP jevgenismirnov$ pear config-show Configuration (channel pear.php.net): ===================================== Auto-discover new Channels auto_discover 1 Default Channel default_channel pear.php.net HTTP Proxy Server Address http_proxy PEAR server [DEPRECATED] master_server pear.php.net Default Channel Mirror preferred_mirror pear.php.net Remote Configuration File remote_config PEAR executables directory bin_dir /Users/jevgenismirnov/pear/bin PEAR documentation directory doc_dir /Users/jevgenismirnov/pear/docs PHP extension directory ext_dir /Applications/MAMP/bin/php/php5.3.6/lib/php/extensions/no-debug-non-zts-20090626/ PEAR directory php_dir /Users/jevgenismirnov/pear/share/pear PEAR Installer cache directory cache_dir /var/folders/k7/xpwbcbrs1xs8tlxjk5mvkwrr0000gp/T//pear/cache PEAR configuration file cfg_dir /Users/jevgenismirnov/pear/cfg directory PEAR data directory data_dir /Users/jevgenismirnov/pear/data PEAR Installer download download_dir /tmp/pear/install directory PHP CLI/CGI binary php_bin /Applications/MAMP/bin/php/php5.3.6/bin/php php.ini location php_ini --program-prefix passed to php_prefix PHP's ./configure --program-suffix passed to php_suffix PHP's ./configure PEAR Installer temp directory temp_dir /tmp/pear/install PEAR test directory test_dir /Users/jevgenismirnov/pear/tests PEAR www files directory www_dir /Users/jevgenismirnov/pear/www Cache TimeToLive cache_ttl 3600 Preferred Package State preferred_state stable Unix file mask umask 22 Debug Log Level verbose 1 PEAR password (for password maintainers) Signature Handling Program sig_bin /usr/local/bin/gpg Signature Key Directory sig_keydir /Applications/MAMP/bin/php/php5.3.6/conf/pearkeys Signature Key Id sig_keyid Package Signature Type sig_type gpg PEAR username (for username maintainers) User Configuration File Filename /Users/jevgenismirnov/.pearrc System Configuration File Filename /Applications/MAMP/bin/php/php5.3.6/conf/pear.conf

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• SQL Server 2005 database design - many-to-many relationships with hierarchy

  - by Remnant

  Note I have completely re-written my original post to better explain the issue I am trying to understand. I have tried to generalise the problem as much as possible. Also, my thanks to the original people who responded. Hopefully this post makes things a little clearer. Context In short, I am struggling to understand the best way to design a small scale database to handle (what I perceive to be) multiple many-to-many relationships. Imagine the following scenario for a company organisational structure: Textile Division Marketing Division | | ---------------------- ---------------------- | | | | HR Dept Finance Dept HR Dept Finance Dept | | | | ---------- ---------- ---------- --------- | | | | | | | | Payroll Hiring Audit Tax Payroll Hiring Audit Accounts | | | | | | | | Emps Emps Emps Emps Emps Emps Emps Emps NB: Emps denotes a list of employess that work in that area When I first started with this issue I made four separate tables: Divisions - Textile, Marketing (PK = DivisionID) Departments - HR, Finance (PK = DeptID) Functions - Payroll, Hiring, Audit, Tax, Accounts (PK = FunctionID) Employees - List of all Employees (PK = EmployeeID) The problem as I see it is that there are multiple many-to-many relationships i.e. many departments have many divisions and many functions have many departments. Question Giving the database structure above, suppose I wanted to do the following: Get all employees who work in the Payroll function of the Marketing Division To do this I need to be able to differentiate between the two Payroll departments but I am not sure how this can be done? I understand that I could build a 'Link / Junction' table between Departments and Functions so that I can retrieve which Functions are in which Departments. However, I would still need to differentiate the Division they belong to. Research Effort As you can see I am an abecedarian when it comes to database deisgn. I have spent the last two days resaerching this issue, traversing nested set models, adjacency models, reading that this issue is known not to be NP complete etc. I am sure there is a simple solution?

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• How does GMail implement Comet?

  - by Morgan Cheng

  With the help of HttpWatch, I tried to figure out how GMail implement Comet. I Login in GMail with two account, one in IE and the other in Firefox. Chatting in GTalk in GMail with some magic words like "WASSUP". Then, I logoff both GMail accounts, filter any http content without "WASSUP" string. The result shows which HTTP request is the streaming channel. (Note: I have to logoff. Otherwise, never-ending HTTP would not show content in HttpWatch.) The result is interesting. The URL for stream channel is like: https://mail/channel/bind?VER=8&at=xn3j33vcvk39lkfq..... There is no surprise that GMail do Comet in IE with IFRAME. The Http content starts with " Originally, I guessed that GMail do Comet in Firefox with multipart XmlHttpRequest. To my surprise, the response header doesn't have "multipart/x-mixed-replace" header. The response headers are as below: HTTP/1.1 200 OK Content-Type: text/plain; charset=utf-8 Cache-Control: no-cache, no-store, max-age=0, must-revalidate Pragma: no-cache Expires: Fri, 01 Jan 1990 00:00:00 GMT Date: Sat, 20 Mar 2010 01:52:39 GMT X-Frame-Options: ALLOWALL Transfer-Encoding: chunked X-Content-Type-Options: nosniff Server: GSE X-XSS-Protection: 0 Unfortunately, the HttpWatch doesn't tell whether a HTTP request is from XmlHttpRequest or not. The content is not HTML but JSON. It looks like a response for XHR, but that would not work for Comet without multipart/x-mixed-replace, right? Is there any way else to figure out how GMail implement Comet? Thanks.

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• How to implement a web app with blazeds+java+flex+tomcat?

  - by ARYAD

  Hi, i'm doing a web app in flex blazeds and java, i installed the eclipse plugs for using WTP mixed project, i use the flex's server that uses an emulate of tomcat when i ran my flex service the web app got the datas, everythings is ok. the problem is when i copy the proyect with all files generated by flex in my tomcat or the blazeds's tomcat, it doesn't work, this is becasue i want to implement my app on a server the error is: "(mx.messaging.messages::ErrorMessage)#0 body = (Object)#1 clientId = (null) correlationId = "B425A2A7-7D12-A982-7779-8CCBF669413C" destination = "" extendedData = (null) faultCode = "Client.Error.MessageSend" faultDetail = "Channel.Connect.Failed error NetConnection.Call.Failed: HTTP: Failed: url: 'http://172.16.8.245:8400/IEC-BLAZEDS/messagebroker/amf'" faultString = "Send failed" headers = (Object)#2 messageId = "1CBC6020-0ED8-C4CC-3B77-8CCBF6D6621D" rootCause = (mx.messaging.events::ChannelFaultEvent)#3 bubbles = false cancelable = false channel = (mx.messaging.channels::AMFChannel)#4 authenticated = false channelSets = (Array)#5 [0] (mx.messaging::ChannelSet)#6 authenticated = false channelIds = (Array)#7 [0] "my-amf" channels = (Array)#8 [0] (mx.messaging.channels::AMFChannel)#4 clustered = false connected = false currentChannel = (mx.messaging.channels::AMFChannel)#4 initialDestinationId = (null) messageAgents = (Array)#9 [0] (mx.rpc::AsyncRequest)#10 authenticated = false autoConnect = true channelSet = (mx.messaging::ChannelSet)#6 clientId = (null) connected = false defaultHeaders = (null) destination = "ADEscenario" id = "7D92EDF2-CF62-9545-BA11-8CCBF6691E6B" reconnectAttempts = 0 reconnectInterval = 0 requestTimeout = -1 subtopic = "" connected = false connectTimeout = -1 enableSmallMessages = true endpoint = "http://172.16.8.245:8400/IEC-BLAZEDS/messagebroker/amf" failoverURIs = (Array)#11 id = "my-amf" mpiEnabled = false netConnection = (flash.net::NetConnection)#12 client = (mx.messaging.channels::AMFChannel)#4 connected = false objectEncoding = 3 proxyType = "none" uri = "http://172.16.8.245:8400/IEC-BLAZEDS/messagebroker/amf" piggybackingEnabled = false polling = false pollingEnabled = true pollingInterval = 3000 protocol = "http" reconnecting = false recordMessageSizes = false recordMessageTimes = false requestTimeout = -1 uri = "http://{server.name}:{server.port}/IEC-BLAZEDS/messagebroker/amf" url = "http://{server.name}:{server.port}/IEC-BLAZEDS/messagebroker/amf" useSmallMessages = false channelId = "my-amf" connected = false currentTarget = (mx.messaging.channels::AMFChannel)#4 eventPhase = 2 faultCode = "Channel.Connect.Failed" faultDetail = "NetConnection.Call.Failed: HTTP: Failed: url: 'http://172.16.8.245:8400/IEC-BLAZEDS/messagebroker/amf'" faultString = "error" reconnecting = false rejected = false rootCause = (Object)#13 code = "NetConnection.Call.Failed" description = "HTTP: Failed" details = "http://172.16.8.245:8400/IEC-BLAZEDS/messagebroker/amf" level = "error" target = (mx.messaging.channels::AMFChannel)#4 type = "channelFault" timestamp = 0 timeToLive = 0" i don't know why tomcat doesn't find the class of flex.messaging.endpoints.AMFEndpoint that is used for my-amf 'http://172.16.8.245:8400/IEC-BLAZEDS/messagebroker/amf'. all works well in the emulated server that flex has.

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• Requested Service not found - .NET Remoting

  - by bharat

  I am Getting this exception System.Runtime.Remoting.RemotingException occurred Message="Object '/55337266_9751_4f58_8446_c54ff254222e/rkutlpt5hvsxipmzhb+jkqyl_98.rem' has been disconnected or does not exist at the server." Source="mscorlib" StackTrace: Server stack trace: at System.Runtime.Remoting.Channels.ChannelServices.CheckDisconnectedOrCreateWellKnownObject(IMessage msg) at System.Runtime.Remoting.Channels.ChannelServices.DispatchMessage(IServerChannelSinkStack sinkStack, IMessage msg, IMessage& replyMsg) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at Common.Interface.Repository.NA.INRR.GetNRun(Int32 NetworkRunId) at Module.NA.ViewModel.NRDViewModel.get_AS() InnerException: Most of the times i am getting this exception this is my remotingDomain method string tcpURL; TcpChannel channel; channel = new TcpChannel(); ChannelServices.RegisterChannel(channel, false); //-- // Remote domain objects //-- tcpURL = string.Format("tcp://{0}:{1}/DomainComposition", ServerName, TcpPort); RemotingConfiguration.RegisterWellKnownClientType(typeof(DomainComposition), tcpURL); //-- // Remote repository objects //-- tcpURL = string.Format("tcp://{0}:{1}/RepositoryComposition", ServerName, TcpPort); RemotingConfiguration.RegisterWellKnownClientType(typeof(RepositoryComposition), tcpURL); //-- // Remote utility objects //-- tcpURL = string.Format("tcp://{0}:{1}/UtilityComposition", ServerName, TcpPort); RemotingConfiguration.RegisterWellKnownClientType(typeof(UtilityComposition), tcpURL); this.Domain = new DomainComposition(); this.Repository = new RepositoryComposition(); this.Utility = new UtilityComposition(); How to Check if the object is disconnect then re initiate the service

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• RSS feed generated by SharePoint has a stylesheet tag and how to remove that

  - by iHeartDucks

  The feed which SharePoint Generates is here (I copied it to pastie because I thought it would be clear there) However, the xml file comes with a style sheet tag. How do I remove that? Does SharePoint always generate that? Due to the presence of that tag, I am unable to apply another style sheet of my own using the XML WebPart. EDIT: I don't think the issue is related to the style sheet. If I copy the xml and paste it in the "Xml Editor" of the Web Part everything works just fine. If I provide the URL, that is when I do not see any data. This is my XSL file <?xml version="1.0" encoding="ISO-8859-1"?> <xsl:stylesheet version="1.0" exclude-result-prefixes="x d ddwrt xsl msxsl" xmlns:x="http://www.w3.org/2001/XMLSchema" xmlns:d="http://schemas.microsoft.com/sharepoint/dsp" xmlns:ddwrt="http://schemas.microsoft.com/WebParts/v2/DataView/runtime" xmlns:xsl="http://www.w3.org/1999/XSL/Transform" xmlns:msxsl="urn:schemas-microsoft-com:xslt"> <xsl:output method="html" version="1.0" encoding="iso-8859-1" indent="yes"/> <xsl:template match="/"> <xsl:value-of select="count(rss)" /> <xsl:value-of select="count(rss/channel)" /> <xsl:value-of select="count(rss/channel/item)" /> <xsl:for-each select="rss/channel/item"> <xsl:value-of select="title" /> </xsl:for-each> </xsl:template> </xsl:stylesheet> Pastie link

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• realtime visitors with nodejs & redis & socket.io & php

  - by orhan bengisu

  I am new to these tecnologies. I want to get realtime visitor for each products for my site. I mean a notify like "X users seeing this product". Whenever an user connects to a product counter will be increased for this product and when disconnects counter will be decreased just for this product. I tried to search a lots of documents but i got confused. I am using Predis Library for PHP. What i have done may totaly be wrong. I am not sure Where to put createClient , When to subscribe & When to unsubscribe. What I have done yet: On product detail page: $key = "product_views_".$product_id; $counter = $redis->incr($key); $redis->publish("productCounter", json_encode(array("product_id"=> "1000", "counter"=> $counter ))); In app.js var app = require('express')() , server = require('http').createServer(app) , socket = require('socket.io').listen(server,{ log: false }) , url = require('url') , http= require('http') , qs = require('querystring') ,redis = require("redis"); var connected_socket = 0; server.listen(8080); var productCounter = redis.createClient(); productCounter.subscribe("productCounter"); productCounter.on("message", function(channel, message){ console.log("%s, the message : %s", channel, message); io.sockets.emit(channel,message); } productCounter.on("unsubscribe", function(){ //I think to decrease counter here, Shold I? and How? } io.sockets.on('connection', function (socket) { connected_socket++; socket_id = socket.id; console.log("["+socket_id+"] connected"); socket.on('disconnect', function (socket) { connected_socket--; console.log("Client disconnected"); productCounter.unsubscribe("productCounter"); }); }) Thanks a lot for your answers!

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• Unable to upgrade PEAR from 1.9.2 to 1.9.4

  - by user940768

  I am on a Ubuntu 11.10 and trying to upgrade from 1.9.2 to 1.9.4, but it simply don't work. Here are the commands I am following in sequence $ sudo apt-get install php-pear Reading package lists... Done Building dependency tree Reading state information... Done php-pear is already the newest version. The following packages were automatically installed and are no longer required: linux-headers-3.0.0-14-generic-pae libaccess-bridge-java-jni libaccess-bridge-java Use 'apt-get autoremove' to remove them. 0 upgraded, 0 newly installed, 0 to remove and 6 not upgraded. $ sudo pear channel-update pear.php.net Updating channel "pear.php.net" Channel "pear.php.net" is up to date $ sudo pear upgrade-all Nothing to upgrade-all $ sudo pear install –alldeps pear.phpunit.de/PHPUnit parsePackageName(): invalid package name "–alldeps" in "–alldeps" invalid package name/package file "–alldeps" Did not download optional dependencies: phpunit/PHP_Invoker, use --alldeps to download automatically phpunit/PHPUnit requires PEAR Installer (version >= 1.9.4), installed version is 1.9.2 phpunit/PHPUnit can optionally use package "phpunit/PHP_Invoker" (version >= 1.1.0) phpunit/Text_Template requires PEAR Installer (version >= 1.9.4), installed version is 1.9.2 phpunit/PHP_CodeCoverage requires PEAR Installer (version >= 1.9.4), installed version is 1.9.2 phpunit/PHP_CodeCoverage requires package "phpunit/Text_Template" (version >= 1.1.1) phpunit/PHP_CodeCoverage can optionally use PHP extension "xdebug" (version >= 2.0.5) phpunit/PHPUnit_MockObject requires PEAR Installer (version >= 1.9.4), installed version is 1.9.2 phpunit/PHPUnit_MockObject requires package "phpunit/Text_Template" (version >= 1.1.1) phpunit/PHP_TokenStream requires PEAR Installer (version >= 1.9.4), installed version is 1.9.2 No valid packages found install failed Any thoughts?

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