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• The Internet of Things & Commerce: Part 2 -- Interview with Brian Celenza, Commerce Innovation Strategist

  - by Katrina Gosek, Director | Commerce Product Strategy-Oracle

  Internet of Things & Commerce Series: Part 2 (of 3) Welcome back to the second installation of my three part series on the Internet of Things & Commerce. A few weeks ago, I wrote “The Next 7,000 Days” about how we’ve become embedded in a digital architecture in the last 7,000 days since the birth of the internet – an architecture that everyday ties the massive expanse of the internet evermore closely with our physical lives. This blog series explores how this new blend of virtual and material will change how we shop and how businesses sell. Now enjoy reading my interview with Brian Celenza, one of the chief strategists in our Oracle Commerce innovation group. He comments on the past, present, and future of the how the growing Internet of Things relates and will relate to the buying and selling of goods on and offline. -------------------------------------------- QUESTION: You probably have one of the coolest jobs on our team, Brian – and frankly, one of the coolest jobs in our industry. As part of the innovation team for Oracle Commerce, you’re regularly working on bold features and groundbreaking commerce-focused experiences for our vision demos. As you look back over the past couple of years, what is the biggest trend (or trends) you’ve seen in digital commerce that started to bring us closer to this idea of what people are calling an “Internet of Things”? Brian: Well as you look back over the last couple of years, the speed at which change in our industry has moved looks like one of those blurred movement photos – you know the ones where the landscape blurs because the observer is moving so quickly your eye focus can’t keep up. But one thing that is absolutely clear is that the biggest catalyst for that speed of change – especially over the last three years – has been mobile. Mobile technology changed everything. Over the last three years the entire thought process of how to sell on (and offline) has shifted because of mobile technology advances. Particularly for eCommerce professionals who have started to move past the notion of “channels” for selling goods to this notion of “Mobile First”… then the Web site. Or more accurately, that everything – smartphones, web, store, tablet – is just one channel or has to act like one singular access point to the same product catalog, information and content. The most innovative eCommerce professionals realized some time ago that it’s not ideal to build an eCommerce Web site and then build everything on top of or off of it. Rather, they want to build an eCommerce API and then integrate it will all other systems. To accomplish this, they are leveraging all the latest mobile technologies or possibilities mobile technology has opened up: 4G and LTE, GPS, bluetooth, touch screens, apps, html5… How has this all started to come together for shopping experiences on and offline? Well to give you a personal example, I remember visiting an Apple store a few years ago and being amazed that I didn’t have to wait in line because a store associate knew everything about me from my ID – right there on the sales floor – and could check me out anywhere. Then just a few months later (when like any good addict) I went back to get the latest and greatest new gadget, I felt like I was stealing it because I could check myself out with my smartphone. I didn’t even need to see a sales associate OR go to a cash register. Amazing. And since then, all sort sorts of companies across all different types of industries – from food service to apparel –  are starting to see mobile payments in the billions of dollars now thanks not only to the convenience factor but to smart loyalty rewards programs as well. These are just some really simple current examples that come to mind. So many different things have happened in the last couple of years, it’s hard to really absorb all of the quickly – because as soon as you do, everything changes again! Just like that blurry speed photo image. For eCommerce, however, this type of new environment underscores the importance of building an eCommerce API – a platform that has services you can tap in to and build on as the landscape changes at a fever pitch. It’s a mobile first perspective. A web service perspective – particularly if you are thinking of how to engage customers across digital and physical spaces. —— QUESTION: Thanks for bringing us into the present – some really great examples you gave there to put things into perspective. So what do you see as the biggest trend right now around the “Internet of Things” – and what’s coming next few years? Brian: Honestly, even sitting where I am in the innovation group – it’s hard to look out even 12 months because, well, I don’t even think we’ve fully caught up with what is possible now. But I can definitely say that in the last 12 months and in the coming 12 months, in the technology and eCommerce world it’s all about iBeacons. iBeacons are awesome tools we have right now to tie together physical and digital shopping experiences. They know exactly where you are as a shopper and can communicate that to businesses. Currently there seem to be two camps of thought around iBeacons. First, many people are thinking of them like an “indoor GPS”, which to be fair they literally are. The use case this first camp envisions for iBeacons is primarily for advertising and marketing. So they use iBeacons to push location-based promotions to customers if they are close to a store or in a store. You may have seen these types of mobile promotions start to pop up occasionally on your smart phone as you pass by a store you’ve bought from in the past. That’s the work of iBeacons. But in my humble opinion, these promotions probably come too early in the customer journey and although they may be well timed and work to “convert” in some cases, I imagine in most they are just eroding customer trust because they are kind of a “one-size-fits-all” solution rather than one that is taking into account what exactly the customer might be looking for in that particular moment. Maybe they just want more information and a promotion is way too soon for that type of customer. The second camp is more in line with where my thinking falls. In this case, businesses take a more sensitive approach with iBeacons to customers’ needs. Instead of throwing out a “one-size-fits-all” to any passer by with iBeacons, the use case is more around looking at the physical proximity of a customer as an opportunity to provide a service: show expert reviews on a product they may be looking at in a particular aisle of a store, offer the opportunity to compare prices (and then offer a promotion), signal an in-store associate if a customer has been in the store for more than 10 minutes in one place. These are all less intrusive more value-driven uses of iBeacons. And they are more about building customer trust through service. To take this example a bit further into the future realm of “Big Data” and “Internet of Things” businesses could actually use the Oracle Commerce Platform and iBeacons to “silently” track customer movement w/in the store to provide higher quality service. And this doesn’t have to be creepy or intrusive. Simply if a customer has been in a particular department or aisle for more than a 5 or 10 minutes, an in-store associate could come over an offer some assistance already knowing customer preferences from their online profile and maybe even seeing the items in a shopping cart they started at home. None of this has to be revealed to the customer, but it certainly could boost the level of service an in-store sales associate could provide. Or, in another futuristic example, stores could use the digital footprint of the physical store transmitted by iBeacons to generate heat maps of the store that could be tracked over time. Imagine how much you could find out about which parts of the store are more busy during certain parts of the day or seasons. This could completely revolutionize how physical merchandising is deployed or where certain high value / new items are placed. And / or this use of iBeacons could also help businesses figure out if customers are getting held up in certain parts of the store during busy days like Black Friday. If long lines are causing customers to bounce from a physical store and leave those holiday gifts behind, maybe having employees with mobile check as an option could remove the cash register bottleneck. But going to back to my original statement, it’s all still very early in the story for iBeacons. The hardware manufacturers are still very new and there is still not one clear standard.  Honestly, it all goes back to building and maintaining an extensible and flexible platform for anywhere engagement. What you’re building today should allow you to rapidly take advantage of whatever unimaginable use cases wait around the corner. ------------------------------------------------------ I hope you enjoyed the brief interview with Brian. It’s really awesome to have such smart and innovation-minded individuals on our Oracle Commerce innovation team. Please join me again in a few weeks for Part 3 of this series where I interview one of the product managers on our team about how the blending of digital and in-store selling in influencing our product development and vision.

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• Oracle at Gartner IAM Summit Next Week

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Heading to Gartner Identity and Access Management Summit next week? As you know, one of the premier conferences for identity management specialists and security experts, the Gartner IAM Conference this year is in Las Vegas, Nevada from December 3 – 5. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} As you pack your bags and plan your itinerary, do note that Oracle executives including Amit Jasuja, Senior Vice President, Security and Identity Management and Dave Profozich, Group Vice President along with product management and implementation experts would be in attendance. You are invited to meet with the Oracle team and mingle with our customers. We recommend you bookmark the following times and activities: Breakfast Keynote: Trends in Identity Management Tuesday, December 4, 2012 7:30 a.m. – 8:00 a.m., Octavius 16 Amit Jasuja, SVP, Security and Identity Management, Oracle Ranjan Jain, Enterprise Architect, Cisco Don’t miss the opportunity to hear from Amit Jasuja, SVP, Security and Identity Management as he discusses how mobile and social behavior are changing how organizations function, manage their workforce, and interact with their customers. Learn how these new trends are shaping the innovations in Oracle Identity Management solutions. And get a customer’s take on the new trends and their impact on the organization. Visit the Oracle Booth Mingle with peers, customers, product and implementation experts at the Oracle booth. While there, catch live demonstrations of the very latest best-in-class technologies and learn how Oracle Identity Management solutions are enabling the Social, Mobile and Cloud (SoMoClo) environments. And arm yourself with industry resources from our Virtual Collateral Rack. And don’t forget to enter for a chance to win a JAWBONE JAMBOX Wireless Speaker System while at our booth. So, see you there? Gartner Identity and Access Management Summit December 3 -5, 2012 Caesars Palace 3570 Las Vegas Blvd South Las Vegas, NV 89109

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• OpenSwan IPSec phase #2 complications

  - by XXL

  Phase #1 (IKE) succeeds without any problems (verified at the target host). Phase #2 (IPSec), however, is erroneous at some point (apparently due to misconfiguration on localhost). This should be an IPSec-only connection. I am using OpenSwan on Debian. The error log reads the following (the actual IP-addr. of the remote endpoint has been modified): pluto[30868]: "x" #2: initiating Quick Mode PSK+ENCRYPT+PFS+UP+IKEv2ALLOW+SAREFTRACK {using isakmp#1 msgid:5ece82ee proposal=AES(12)_256-SHA1(2)_160 pfsgroup=OAKLEY_GROUP_DH22} pluto[30868]: "x" #1: ignoring informational payload, type NO_PROPOSAL_CHOSEN msgid=00000000 pluto[30868]: "x" #1: received and ignored informational message pluto[30868]: "x" #1: the peer proposed: 0.0.0.0/0:0/0 - 0.0.0.0/0:0/0 pluto[30868]: "x" #3: responding to Quick Mode proposal {msgid:a4f5a81c} pluto[30868]: "x" #3: us: 192.168.1.76<192.168.1.76[+S=C] pluto[30868]: "x" #3: them: 222.222.222.222<222.222.222.222[+S=C]===10.196.0.0/17 pluto[30868]: "x" #3: transition from state STATE_QUICK_R0 to state STATE_QUICK_R1 pluto[30868]: "x" #3: STATE_QUICK_R1: sent QR1, inbound IPsec SA installed, expecting QI2 pluto[30868]: "x" #1: ignoring informational payload, type NO_PROPOSAL_CHOSEN msgid=00000000 pluto[30868]: "x" #1: received and ignored informational message pluto[30868]: "x" #3: next payload type of ISAKMP Hash Payload has an unknown value: 97 X pluto[30868]: "x" #3: malformed payload in packet pluto[30868]: | payload malformed after IV I am behind NAT and this is all coming from wlan2. Here are the details: default via 192.168.1.254 dev wlan2 proto static 169.254.0.0/16 dev wlan2 scope link metric 1000 192.168.1.0/24 dev wlan2 proto kernel scope link src 192.168.1.76 metric 2 Output of ipsec verify: Checking your system to see if IPsec got installed and started correctly: Version check and ipsec on-path [OK] Linux Openswan U2.6.37/K3.2.0-24-generic (netkey) Checking for IPsec support in kernel [OK] SAref kernel support [N/A] NETKEY: Testing XFRM related proc values [OK] [OK] [OK] Checking that pluto is running [OK] Pluto listening for IKE on udp 500 [OK] Pluto listening for NAT-T on udp 4500 [OK] Two or more interfaces found, checking IP forwarding [OK] Checking NAT and MASQUERADEing [OK] Checking for 'ip' command [OK] Checking /bin/sh is not /bin/dash [WARNING] Checking for 'iptables' command [OK] Opportunistic Encryption Support [DISABLED] This is what happens when I run ipsec auto --up x: 104 "x" #1: STATE_MAIN_I1: initiate 003 "x" #1: received Vendor ID payload [RFC 3947] method set to=109 106 "x" #1: STATE_MAIN_I2: sent MI2, expecting MR2 003 "x" #1: received Vendor ID payload [Cisco-Unity] 003 "x" #1: received Vendor ID payload [Dead Peer Detection] 003 "x" #1: ignoring unknown Vendor ID payload [502099ff84bd4373039074cf56649aad] 003 "x" #1: received Vendor ID payload [XAUTH] 003 "x" #1: NAT-Traversal: Result using RFC 3947 (NAT-Traversal): i am NATed 108 "x" #1: STATE_MAIN_I3: sent MI3, expecting MR3 004 "x" #1: STATE_MAIN_I4: ISAKMP SA established {auth=OAKLEY_PRESHARED_KEY cipher=aes_128 prf=oakley_sha group=modp1024} 117 "x" #2: STATE_QUICK_I1: initiate 010 "x" #2: STATE_QUICK_I1: retransmission; will wait 20s for response 010 "x" #2: STATE_QUICK_I1: retransmission; will wait 40s for response 031 "x" #2: max number of retransmissions (2) reached STATE_QUICK_I1. No acceptable response to our first Quick Mode message: perhaps peer likes no proposal 000 "x" #2: starting keying attempt 2 of at most 3, but releasing whack I have enabled NAT traversal in ipsec.conf accordingly. Here are the settings relative to the connection in question: version 2.0 config setup plutoopts="--perpeerlog" plutoopts="--interface=wlan2" dumpdir=/var/run/pluto/ nat_traversal=yes virtual_private=%v4:10.0.0.0/8,%v4:192.168.0.0/16,%v4:172.16.0.0/12 oe=off protostack=netkey conn x authby=secret pfs=yes auto=add phase2alg=aes256-sha1;dh22 keyingtries=3 ikelifetime=8h type=transport left=192.168.1.76 leftsubnet=192.168.1.0/24 leftprotoport=0/0 right=222.222.222.222 rightsubnet=10.196.0.0/17 rightprotoport=0/0 Here are the specs provided by the other end that must be met for Phase #2: encryption algorithm: AES (128 or 256 bit) hash algorithm: SHA local ident1 (addr/mask/prot/port): (10.196.0.0/255.255.128.0/0/0) local ident2 (addr/mask/prot/port): (10.241.0.0/255.255.0.0/0/0) remote ident (addr/mask/prot/port): (x.x.x.x/x.x.x.x/0/0) (internal network or localhost) Security association lifetime: 4608000 kilobytes/3600 seconds PFS: DH group2 So, finally, what might be the cause of the issue that I am experiencing? Thank you.

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• Users loggin to 3Com switches authenticated by radius not getting admin priv and no access available

  - by 3D1L

  Hi, Following the setup that I have for my Cisco devices, I got some basic level of functionality authenticating users that loggin to 3Com switches authenticated against a RADIUS server. Problem is that I can not get the user to obtain admin privileges. I'm using Microsoft's IAS service. According to 3Com documentation when configuring the access policy on IAS the value of 010600000003 have to be used to specify admin access level. That value have to be input in the Dial-in profile section: 010600000003 - indicates admin privileges 010600000002 - manager 010600000001 - monitor 010600000000 - visitor Here is the configuration on the switch: radius scheme system server-type standard primary authentication XXX.XXX.XXX.XXX accounting optional key authentication XXXXXX key accounting XXXXXX domain system scheme radius-scheme system local-user admin service-type ssh telnet terminal level 3 local-user manager service-type ssh telnet terminal level 2 local-user monitor service-type ssh telnet terminal level 1 The configuration is working with the IAS server because I can check user login events with the Eventviewer tool. Here is the output of the DISPLAY RADIUS command at the switch: [4500]disp radius SchemeName =system Index=0 Type=standard Primary Auth IP =XXX.XXX.XXX.XXX Port=1645 State=active Primary Acct IP =127.0.0.1 Port=1646 State=active Second Auth IP =0.0.0.0 Port=1812 State=block Second Acct IP =0.0.0.0 Port=1813 State=block Auth Server Encryption Key= XXXXXX Acct Server Encryption Key= XXXXXX Accounting method = optional TimeOutValue(in second)=3 RetryTimes=3 RealtimeACCT(in minute)=12 Permitted send realtime PKT failed counts =5 Retry sending times of noresponse acct-stop-PKT =500 Quiet-interval(min) =5 Username format =without-domain Data flow unit =Byte Packet unit =1 Total 1 RADIUS scheme(s). 1 listed Here is the output of the DISPLAY DOMAIN and DISPLAY CONNECTION commands after users log into the switch: [4500]display domain 0 Domain = system State = Active RADIUS Scheme = system Access-limit = Disable Domain User Template: Idle-cut = Disable Self-service = Disable Messenger Time = Disable Default Domain Name: system Total 1 domain(s).1 listed. [4500]display connection Index=0 ,Username=admin@system IP=0.0.0.0 Index=2 ,Username=user@system IP=xxx.xxx.xxx.xxx On Unit 1:Total 2 connections matched, 2 listed. Total 2 connections matched, 2 listed. [4500] Here is the DISP RADIUS STATISTICS: [4500] %Apr 2 00:23:39:957 2000 4500 SHELL/5/LOGIN:- 1 - ecajigas(xxx.xxx.xxx.xxx) in un it1 logindisp radius stat state statistic(total=1048): DEAD=1046 AuthProc=0 AuthSucc=0 AcctStart=0 RLTSend=0 RLTWait=2 AcctStop=0 OnLine=2 Stop=0 StateErr=0 Received and Sent packets statistic: Unit 1........................................ Sent PKT total :4 Received PKT total:1 Resend Times Resend total 1 1 2 1 Total 2 RADIUS received packets statistic: Code= 2,Num=1 ,Err=0 Code= 3,Num=0 ,Err=0 Code= 5,Num=0 ,Err=0 Code=11,Num=0 ,Err=0 Running statistic: RADIUS received messages statistic: Normal auth request , Num=1 , Err=0 , Succ=1 EAP auth request , Num=0 , Err=0 , Succ=0 Account request , Num=1 , Err=0 , Succ=1 Account off request , Num=0 , Err=0 , Succ=0 PKT auth timeout , Num=0 , Err=0 , Succ=0 PKT acct_timeout , Num=3 , Err=1 , Succ=2 Realtime Account timer , Num=0 , Err=0 , Succ=0 PKT response , Num=1 , Err=0 , Succ=1 EAP reauth_request , Num=0 , Err=0 , Succ=0 PORTAL access , Num=0 , Err=0 , Succ=0 Update ack , Num=0 , Err=0 , Succ=0 PORTAL access ack , Num=0 , Err=0 , Succ=0 Session ctrl pkt , Num=0 , Err=0 , Succ=0 RADIUS sent messages statistic: Auth accept , Num=0 Auth reject , Num=0 EAP auth replying , Num=0 Account success , Num=0 Account failure , Num=0 Cut req , Num=0 RecError_MSG_sum:0 SndMSG_Fail_sum :0 Timer_Err :0 Alloc_Mem_Err :0 State Mismatch :0 Other_Error :0 No-response-acct-stop packet =0 Discarded No-response-acct-stop packet for buffer overflow =0 The other problem is that when the RADIUS server is not available I can not log in to the switch. The switch have 3 local accounts but none of them works. How can I specify the switch to use the local accounts in case that the RADIUS service is not available?

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• And What's Your Brand Worth? ...anything?

  - by [email protected]

  100 Best Global Brands from Business Week Story: The Great Trust Offensive Slide Show: Top Brands 2009 Methodology: Picking the Winners The recession has presented marketing executives around the world with the toughest test of their careers. Some brands have prospered amid the hard times--or at least held their own. Others have slipped a surprising number of places on our ninth annual ranking, compiled by consultancy Interbrand. But for seven brands, impressive performances saw them race up the charts to take their place on this year's list. Here are the numbers behind the rankings Rank 2009 Rank 2008 Employer 2009 Brand value($millions) 2008 Brand value($millions) Percent change(%) Country of Ownership 1 1 Coca-Cola  68,734  66,667  3 U.S. 2 2 IBM  60,211  59,031  2 U.S. 3 3 Microsoft  56,647  59,007  -4 U.S. 4 4 GE  47,777  53,086  -10 U.S. 5 5 Nokia  34,864  35,942  -3 Finland 6 8 McDonald's  32,275  31,049  4 U.S. 7 10 Google  31,980  25,590  25 U.S. 8 6 Toyota  31,330  34,050  -8 Japan 9 7 Intel  30,636  31,261  -2 U.S. 10 9 Disney  28,447  29,251  -3 U.S. 11 12 Hewlett-Packard  24,096  23,509  2 U.S. 12 11 Mercedes-Benz  23,867  25,577  -7 Germany 13 14 Gillette  22,841  22,069  4 U.S. 14 17 Cisco  22,030  21,306  3 U.S. 15 13 BMW  21,671  23,298  -7 Germany 16 16 Louis Vuitton  21,120  21,602  -2 France 17 18 Marlboro  19,010  21,300  -11 U.S. 18 20 Honda  17,803  19,079  -7 Japan 19 21 Samsung  17,518  17,689  -1 S. Korea 20 24 Apple  15,443  13,724  12 U.S. 21 22 H&M  15,375  13,840  11 Sweden 22 15 American Express  14,971  21,940  -32 U.S. 23 26 Pepsi  13,706  13,249  3 U.S. 24 23 Oracle  13,699  13,831  -1 U.S. 25 28 Nescafe  13,317  13,055  2 Switzerland 26 29 Nike  13,179  12,672  4 U.S. 27 31 SAP  12,106  12,228  -1 Germany 28 35 Ikea  12,004  10,913  10 Sweden 29 25 Sony  11,953  13,583  -12 Japan 30 33 Budweiser  11,833  11,438  3 Belgium 31 30 UPS  11,594  12,621  -8 U.S. 32 27 HSBC  10,510  13,143  -20 Britain 33 36 Canon  10,441  10,876  -4 Japan 34 39 Kellogg's  10,428  9,710  7 U.S. 35 32 Dell  10,291  11,695  -12 U.S. 36 19 Citi  10,254  20,174  -49 U.S. 37 37 JPMorgan  9,550  10,773  -11 U.S. 38 38 Goldman Sachs  9,248  10,331  -10 U.S. 39 40 Nintendo  9,210  8,772  5 Japan 40 44 Thomson Reuters  8,434  8,313  1 Canada 41 45 Gucci  8,182  8,254  -1 Italy 42 43 Philips  8,121  8,325  -2 Netherlands 43 58 Amazon  7,858  6,434  22 U.S. 44 51 L'Oreal  7,748  7,508  3 France 45 47 Accenture  7,710  7,948  -3 U.S. 46 46 eBay  7,350  7,991  -8 U.S. 47 48 Siemens  7,308  7,943  -8 Germany 48 56 Heinz  7,244  6,646  9 U.S. 49 49 Ford  7,005  7,896  -11 U.S. 50 62 Zara  6,789  5,955  14 Spain   Valuations do not represent a guarantee of future performance of the brands or companies. Data: Interbrand, BusinessWeek

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• Network Restructure Method for Double-NAT network

  - by Adrian

  Due to a series of poor network design decisions (mostly) made many years ago in order to save a few bucks here and there, I have a network that is decidedly sub-optimally architected. I'm looking for suggestions to improve this less-than-pleasant situation. We're a non-profit with a Linux-based IT department and a limited budget. (Note: None of the Windows equipment we have runs does anything that talks to the Internet nor do we have any Windows admins on staff.) Key points: We have a main office and about 12 remote sites that essentially double NAT their subnets with physically-segregated switches. (No VLANing and limited ability to do so with current switches) These locations have a "DMZ" subnet that are NAT'd on an identically assigned 10.0.0/24 subnet at each site. These subnets cannot talk to DMZs at any other location because we don't route them anywhere except between server and adjacent "firewall". Some of these locations have multiple ISP connections (T1, Cable, and/or DSLs) that we manually route using IP Tools in Linux. These firewalls all run on the (10.0.0/24) network and are mostly "pro-sumer" grade firewalls (Linksys, Netgear, etc.) or ISP-provided DSL modems. Connecting these firewalls (via simple unmanaged switches) is one or more servers that must be publically-accessible. Connected to the main office's 10.0.0/24 subnet are servers for email, tele-commuter VPN, remote office VPN server, primary router to the internal 192.168/24 subnets. These have to be access from specific ISP connections based on traffic type and connection source. All our routing is done manually or with OpenVPN route statements Inter-office traffic goes through the OpenVPN service in the main 'Router' server which has it's own NAT'ing involved. Remote sites only have one server installed at each site and cannot afford multiple servers due to budget constraints. These servers are all LTSP servers several 5-20 terminals. The 192.168.2/24 and 192.168.3/24 subnets are mostly but NOT entirely on Cisco 2960 switches that can do VLAN. The remainder are DLink DGS-1248 switches that I am not sure I trust well enough to use with VLANs. There is also some remaining internal concern about VLANs since only the senior networking staff person understands how it works. All regular internet traffic goes through the CentOS 5 router server which in turns NATs the 192.168/24 subnets to the 10.0.0.0/24 subnets according to the manually-configured routing rules that we use to point outbound traffic to the proper internet connection based on '-host' routing statements. I want to simplify this and ready All Of The Things for ESXi virtualization, including these public-facing services. Is there a no- or low-cost solution that would get rid of the Double-NAT and restore a little sanity to this mess so that my future replacement doesn't hunt me down? Basic Diagram for the main office: These are my goals: Public-facing Servers with interfaces on that middle 10.0.0/24 network to be moved in to 192.168.2/24 subnet on ESXi servers. Get rid of the double NAT and get our entire network on one single subnet. My understanding is that this is something we'll need to do under IPv6 anyway, but I think this mess is standing in the way.

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• Can't send commands via SSH to Juniper firewalls

  - by Massimo

  I have some Juniper SSG firewalls which I need to manage, and I'd like to be able to send commands to them from some monitoring scripts. I configured SSH access using public keys, and I'm able to automatically login to the firewalls. When I run SSH interactively, everything works fine: $ssh <firewall IP> FIREWALL-> <command> <command output> FIREWALL-> exit Connection to <firewall IP> closed. $ But when I try to run the command from the command line, it doesn't work: $ssh <firewall IP> <command> $ This, of course, works fine when sending a command to a remote Linux box: $ssh <linux box IP> <command> <command output> $ Why is this happening? What is the difference between running SSH interactively and specifying the command to run on the SSH command line? Update: It also works fine with a Cisco router. Only these Juniper firewalls seem to behave this way. From the debug output from SSH, it looks like the connection gets established correctly, but the Juniper box replies with an EOF when sending the command, while instead the Linux box replies with the actual command output: Linux: debug1: Authentication succeeded (publickey). debug1: channel 0: new [client-session] debug2: channel 0: send open debug1: Entering interactive session. debug2: callback start debug2: client_session2_setup: id 0 debug1: Sending command: uptime debug2: channel 0: request exec confirm 0 debug2: callback done debug2: channel 0: open confirm rwindow 0 rmax 32768 debug2: channel 0: rcvd adjust 131072 debug1: client_input_channel_req: channel 0 rtype exit-status reply 0 16:44:44 up 25 days, 1:06, 3 users, load average: 0.08, 0.02, 0.01 debug2: channel 0: rcvd eof debug2: channel 0: output open -> drain debug2: channel 0: obuf empty debug2: channel 0: close_write debug2: channel 0: output drain -> closed debug2: channel 0: rcvd close debug2: channel 0: close_read debug2: channel 0: input open -> closed debug2: channel 0: almost dead debug2: channel 0: gc: notify user debug2: channel 0: gc: user detached debug2: channel 0: send close debug2: channel 0: is dead debug2: channel 0: garbage collecting debug1: channel 0: free: client-session, nchannels 1 debug1: Transferred: stdin 0, stdout 0, stderr 0 bytes in 0.1 seconds debug1: Bytes per second: stdin 0.0, stdout 0.0, stderr 0.0 debug1: Exit status 0 Juniper: debug1: Authentication succeeded (publickey). debug1: channel 0: new [client-session] debug2: channel 0: send open debug1: Entering interactive session. debug2: callback start debug2: client_session2_setup: id 0 debug1: Sending environment. debug1: Sending env LANG = en_US.UTF-8 debug2: channel 0: request env confirm 0 debug1: Sending command: get system debug2: channel 0: request exec confirm 0 debug2: callback done debug2: channel 0: open confirm rwindow 2048 rmax 1024 debug2: channel 0: rcvd eof debug2: channel 0: output open -> drain debug2: channel 0: obuf empty debug2: channel 0: close_write debug2: channel 0: output drain -> closed debug1: client_input_channel_req: channel 0 rtype exit-status reply 0 debug2: channel 0: rcvd close debug2: channel 0: close_read debug2: channel 0: input open -> closed debug2: channel 0: almost dead debug2: channel 0: gc: notify user debug2: channel 0: gc: user detached debug2: channel 0: send close debug2: channel 0: is dead debug2: channel 0: garbage collecting debug1: channel 0: free: client-session, nchannels 1 debug1: Transferred: stdin 0, stdout 0, stderr 0 bytes in 0.2 seconds debug1: Bytes per second: stdin 0.0, stdout 0.0, stderr 0.0 debug1: Exit status 1

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• Why should main() be short?

  - by Stargazer712

  I've been programming for over 9 years, and according to the advice of my first programming teacher, I always keep my main() function extremely short. At first I had no idea why. I just obeyed without understanding, much to the delight of my professors. After gaining experience, I realized that if I designed my code correctly, having a short main() function just sortof happened. Writing modularized code and following the single responsibility principle allowed my code to be designed in "bunches", and main() served as nothing more than a catalyst to get the program running. Fast forward to a few weeks ago, I was looking at Python's souce code, and I found the main() function: /* Minimal main program -- everything is loaded from the library */ ... int main(int argc, char **argv) { ... return Py_Main(argc, argv); } Yay Python. Short main() function == Good code. Programming teachers were right. Wanting to look deeper, I took a look at Py_Main. In its entirety, it is defined as follows: /* Main program */ int Py_Main(int argc, char **argv) { int c; int sts; char *command = NULL; char *filename = NULL; char *module = NULL; FILE *fp = stdin; char *p; int unbuffered = 0; int skipfirstline = 0; int stdin_is_interactive = 0; int help = 0; int version = 0; int saw_unbuffered_flag = 0; PyCompilerFlags cf; cf.cf_flags = 0; orig_argc = argc; /* For Py_GetArgcArgv() */ orig_argv = argv; #ifdef RISCOS Py_RISCOSWimpFlag = 0; #endif PySys_ResetWarnOptions(); while ((c = _PyOS_GetOpt(argc, argv, PROGRAM_OPTS)) != EOF) { if (c == 'c') { /* -c is the last option; following arguments that look like options are left for the command to interpret. */ command = (char *)malloc(strlen(_PyOS_optarg) + 2); if (command == NULL) Py_FatalError( "not enough memory to copy -c argument"); strcpy(command, _PyOS_optarg); strcat(command, "\n"); break; } if (c == 'm') { /* -m is the last option; following arguments that look like options are left for the module to interpret. */ module = (char *)malloc(strlen(_PyOS_optarg) + 2); if (module == NULL) Py_FatalError( "not enough memory to copy -m argument"); strcpy(module, _PyOS_optarg); break; } switch (c) { case 'b': Py_BytesWarningFlag++; break; case 'd': Py_DebugFlag++; break; case '3': Py_Py3kWarningFlag++; if (!Py_DivisionWarningFlag) Py_DivisionWarningFlag = 1; break; case 'Q': if (strcmp(_PyOS_optarg, "old") == 0) { Py_DivisionWarningFlag = 0; break; } if (strcmp(_PyOS_optarg, "warn") == 0) { Py_DivisionWarningFlag = 1; break; } if (strcmp(_PyOS_optarg, "warnall") == 0) { Py_DivisionWarningFlag = 2; break; } if (strcmp(_PyOS_optarg, "new") == 0) { /* This only affects __main__ */ cf.cf_flags |= CO_FUTURE_DIVISION; /* And this tells the eval loop to treat BINARY_DIVIDE as BINARY_TRUE_DIVIDE */ _Py_QnewFlag = 1; break; } fprintf(stderr, "-Q option should be `-Qold', " "`-Qwarn', `-Qwarnall', or `-Qnew' only\n"); return usage(2, argv[0]); /* NOTREACHED */ case 'i': Py_InspectFlag++; Py_InteractiveFlag++; break; /* case 'J': reserved for Jython */ case 'O': Py_OptimizeFlag++; break; case 'B': Py_DontWriteBytecodeFlag++; break; case 's': Py_NoUserSiteDirectory++; break; case 'S': Py_NoSiteFlag++; break; case 'E': Py_IgnoreEnvironmentFlag++; break; case 't': Py_TabcheckFlag++; break; case 'u': unbuffered++; saw_unbuffered_flag = 1; break; case 'v': Py_VerboseFlag++; break; #ifdef RISCOS case 'w': Py_RISCOSWimpFlag = 1; break; #endif case 'x': skipfirstline = 1; break; /* case 'X': reserved for implementation-specific arguments */ case 'U': Py_UnicodeFlag++; break; case 'h': case '?': help++; break; case 'V': version++; break; case 'W': PySys_AddWarnOption(_PyOS_optarg); break; /* This space reserved for other options */ default: return usage(2, argv[0]); /*NOTREACHED*/ } } if (help) return usage(0, argv[0]); if (version) { fprintf(stderr, "Python %s\n", PY_VERSION); return 0; } if (Py_Py3kWarningFlag && !Py_TabcheckFlag) /* -3 implies -t (but not -tt) */ Py_TabcheckFlag = 1; if (!Py_InspectFlag && (p = Py_GETENV("PYTHONINSPECT")) && *p != '\0') Py_InspectFlag = 1; if (!saw_unbuffered_flag && (p = Py_GETENV("PYTHONUNBUFFERED")) && *p != '\0') unbuffered = 1; if (!Py_NoUserSiteDirectory && (p = Py_GETENV("PYTHONNOUSERSITE")) && *p != '\0') Py_NoUserSiteDirectory = 1; if ((p = Py_GETENV("PYTHONWARNINGS")) && *p != '\0') { char *buf, *warning; buf = (char *)malloc(strlen(p) + 1); if (buf == NULL) Py_FatalError( "not enough memory to copy PYTHONWARNINGS"); strcpy(buf, p); for (warning = strtok(buf, ","); warning != NULL; warning = strtok(NULL, ",")) PySys_AddWarnOption(warning); free(buf); } if (command == NULL && module == NULL && _PyOS_optind < argc && strcmp(argv[_PyOS_optind], "-") != 0) { #ifdef __VMS filename = decc$translate_vms(argv[_PyOS_optind]); if (filename == (char *)0 || filename == (char *)-1) filename = argv[_PyOS_optind]; #else filename = argv[_PyOS_optind]; #endif } stdin_is_interactive = Py_FdIsInteractive(stdin, (char *)0); if (unbuffered) { #if defined(MS_WINDOWS) || defined(__CYGWIN__) _setmode(fileno(stdin), O_BINARY); _setmode(fileno(stdout), O_BINARY); #endif #ifdef HAVE_SETVBUF setvbuf(stdin, (char *)NULL, _IONBF, BUFSIZ); setvbuf(stdout, (char *)NULL, _IONBF, BUFSIZ); setvbuf(stderr, (char *)NULL, _IONBF, BUFSIZ); #else /* !HAVE_SETVBUF */ setbuf(stdin, (char *)NULL); setbuf(stdout, (char *)NULL); setbuf(stderr, (char *)NULL); #endif /* !HAVE_SETVBUF */ } else if (Py_InteractiveFlag) { #ifdef MS_WINDOWS /* Doesn't have to have line-buffered -- use unbuffered */ /* Any set[v]buf(stdin, ...) screws up Tkinter :-( */ setvbuf(stdout, (char *)NULL, _IONBF, BUFSIZ); #else /* !MS_WINDOWS */ #ifdef HAVE_SETVBUF setvbuf(stdin, (char *)NULL, _IOLBF, BUFSIZ); setvbuf(stdout, (char *)NULL, _IOLBF, BUFSIZ); #endif /* HAVE_SETVBUF */ #endif /* !MS_WINDOWS */ /* Leave stderr alone - it should be unbuffered anyway. */ } #ifdef __VMS else { setvbuf (stdout, (char *)NULL, _IOLBF, BUFSIZ); } #endif /* __VMS */ #ifdef __APPLE__ /* On MacOS X, when the Python interpreter is embedded in an application bundle, it gets executed by a bootstrapping script that does os.execve() with an argv[0] that's different from the actual Python executable. This is needed to keep the Finder happy, or rather, to work around Apple's overly strict requirements of the process name. However, we still need a usable sys.executable, so the actual executable path is passed in an environment variable. See Lib/plat-mac/bundlebuiler.py for details about the bootstrap script. */ if ((p = Py_GETENV("PYTHONEXECUTABLE")) && *p != '\0') Py_SetProgramName(p); else Py_SetProgramName(argv[0]); #else Py_SetProgramName(argv[0]); #endif Py_Initialize(); if (Py_VerboseFlag || (command == NULL && filename == NULL && module == NULL && stdin_is_interactive)) { fprintf(stderr, "Python %s on %s\n", Py_GetVersion(), Py_GetPlatform()); if (!Py_NoSiteFlag) fprintf(stderr, "%s\n", COPYRIGHT); } if (command != NULL) { /* Backup _PyOS_optind and force sys.argv[0] = '-c' */ _PyOS_optind--; argv[_PyOS_optind] = "-c"; } if (module != NULL) { /* Backup _PyOS_optind and force sys.argv[0] = '-c' so that PySys_SetArgv correctly sets sys.path[0] to '' rather than looking for a file called "-m". See tracker issue #8202 for details. */ _PyOS_optind--; argv[_PyOS_optind] = "-c"; } PySys_SetArgv(argc-_PyOS_optind, argv+_PyOS_optind); if ((Py_InspectFlag || (command == NULL && filename == NULL && module == NULL)) && isatty(fileno(stdin))) { PyObject *v; v = PyImport_ImportModule("readline"); if (v == NULL) PyErr_Clear(); else Py_DECREF(v); } if (command) { sts = PyRun_SimpleStringFlags(command, &cf) != 0; free(command); } else if (module) { sts = RunModule(module, 1); free(module); } else { if (filename == NULL && stdin_is_interactive) { Py_InspectFlag = 0; /* do exit on SystemExit */ RunStartupFile(&cf); } /* XXX */ sts = -1; /* keep track of whether we've already run __main__ */ if (filename != NULL) { sts = RunMainFromImporter(filename); } if (sts==-1 && filename!=NULL) { if ((fp = fopen(filename, "r")) == NULL) { fprintf(stderr, "%s: can't open file '%s': [Errno %d] %s\n", argv[0], filename, errno, strerror(errno)); return 2; } else if (skipfirstline) { int ch; /* Push back first newline so line numbers remain the same */ while ((ch = getc(fp)) != EOF) { if (ch == '\n') { (void)ungetc(ch, fp); break; } } } { /* XXX: does this work on Win/Win64? (see posix_fstat) */ struct stat sb; if (fstat(fileno(fp), &sb) == 0 && S_ISDIR(sb.st_mode)) { fprintf(stderr, "%s: '%s' is a directory, cannot continue\n", argv[0], filename); fclose(fp); return 1; } } } if (sts==-1) { /* call pending calls like signal handlers (SIGINT) */ if (Py_MakePendingCalls() == -1) { PyErr_Print(); sts = 1; } else { sts = PyRun_AnyFileExFlags( fp, filename == NULL ? "<stdin>" : filename, filename != NULL, &cf) != 0; } } } /* Check this environment variable at the end, to give programs the * opportunity to set it from Python. */ if (!Py_InspectFlag && (p = Py_GETENV("PYTHONINSPECT")) && *p != '\0') { Py_InspectFlag = 1; } if (Py_InspectFlag && stdin_is_interactive && (filename != NULL || command != NULL || module != NULL)) { Py_InspectFlag = 0; /* XXX */ sts = PyRun_AnyFileFlags(stdin, "<stdin>", &cf) != 0; } Py_Finalize(); #ifdef RISCOS if (Py_RISCOSWimpFlag) fprintf(stderr, "\x0cq\x0c"); /* make frontend quit */ #endif #ifdef __INSURE__ /* Insure++ is a memory analysis tool that aids in discovering * memory leaks and other memory problems. On Python exit, the * interned string dictionary is flagged as being in use at exit * (which it is). Under normal circumstances, this is fine because * the memory will be automatically reclaimed by the system. Under * memory debugging, it's a huge source of useless noise, so we * trade off slower shutdown for less distraction in the memory * reports. -baw */ _Py_ReleaseInternedStrings(); #endif /* __INSURE__ */ return sts; } Good God Almighty...it is big enough to sink the Titanic. It seems as though Python did the "Intro to Programming 101" trick and just moved all of main()'s code to a different function called it something very similar to "main". Here's my question: Is this code terribly written, or are there other reasons reasons to have a short main function? As it stands right now, I see absolutely no difference between doing this and just moving the code in Py_Main() back into main(). Am I wrong in thinking this?

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• Site-to-site VPN using MD5 instead of SHA and getting regular disconnection

  - by Steven

  We are experiencing some strange behavior with a site-to-site IPsec VPN that goes down about every week for 30 minutes (Iam told 30 minutes exactly). I don't have access to the logs, so it's difficult to troubleshoot. What is also strange is that the two VPN devices are set to use SHA hash algorithm but apparently end up agreeing to use MD5. Does anybody have a clue? or is this just insufficient information? Edit: Here is an extract of the log of one of the two VPN devices, which is a Cisco 3000 series VPN concentrator. 27981 03/08/2010 10:02:16.290 SEV=4 IKE/41 RPT=16120 xxxxxxxx IKE Initiator: New Phase 1, Intf 2, IKE Peer xxxxxxxx local Proxy Address xxxxxxxx, remote Proxy Address xxxxxxxx, SA (L2L: 1A) 27983 03/08/2010 10:02:56.930 SEV=4 IKE/41 RPT=16121 xxxxxxxx IKE Initiator: New Phase 1, Intf 2, IKE Peer xxxxxxxx local Proxy Address xxxxxxxx, remote Proxy Address xxxxxxxx, SA (L2L: 1A) 27986 03/08/2010 10:03:35.370 SEV=4 IKE/41 RPT=16122 xxxxxxxx IKE Initiator: New Phase 1, Intf 2, IKE Peer xxxxxxxx local Proxy Address xxxxxxxx, remote Proxy Address xxxxxxxx, SA (L2L: 1A) [… same continues for another 15 minutes …] 28093 03/08/2010 10:19:46.710 SEV=4 IKE/41 RPT=16140 xxxxxxxx IKE Initiator: New Phase 1, Intf 2, IKE Peer xxxxxxxx local Proxy Address xxxxxxxx, remote Proxy Address xxxxxxxx, SA (L2L: 1A) 28096 03/08/2010 10:20:17.720 SEV=5 IKE/172 RPT=1291 xxxxxxxx Group [xxxxxxxx] Automatic NAT Detection Status: Remote end is NOT behind a NAT device This end IS behind a NAT device 28100 03/08/2010 10:20:17.820 SEV=3 IKE/134 RPT=79 xxxxxxxx Group [xxxxxxxx] Mismatch: Configured LAN-to-LAN proposal differs from negotiated proposal. Verify local and remote LAN-to-LAN connection lists. 28103 03/08/2010 10:20:17.820 SEV=4 IKE/119 RPT=1197 xxxxxxxx Group [xxxxxxxx] PHASE 1 COMPLETED 28104 03/08/2010 10:20:17.820 SEV=4 AUTH/22 RPT=1031 xxxxxxxx User [xxxxxxxx] Group [xxxxxxxx] connected, Session Type: IPSec/LAN- to-LAN 28106 03/08/2010 10:20:17.820 SEV=4 AUTH/84 RPT=39 LAN-to-LAN tunnel to headend device xxxxxxxx connected 28110 03/08/2010 10:20:17.920 SEV=5 IKE/25 RPT=1291 xxxxxxxx Group [xxxxxxxx] Received remote Proxy Host data in ID Payload: Address xxxxxxxx, Protocol 0, Port 0 28113 03/08/2010 10:20:17.920 SEV=5 IKE/24 RPT=88 xxxxxxxx Group [xxxxxxxx] Received local Proxy Host data in ID Payload: Address xxxxxxxx, Protocol 0, Port 0 28116 03/08/2010 10:20:17.920 SEV=5 IKE/66 RPT=1290 xxxxxxxx Group [xxxxxxxx] IKE Remote Peer configured for SA: L2L: 1A 28117 03/08/2010 10:20:17.930 SEV=5 IKE/25 RPT=1292 xxxxxxxx Group [xxxxxxxx] Received remote Proxy Host data in ID Payload: Address xxxxxxxx, Protocol 0, Port 0 28120 03/08/2010 10:20:17.930 SEV=5 IKE/24 RPT=89 xxxxxxxx Group [xxxxxxxx] Received local Proxy Host data in ID Payload: Address xxxxxxxx, Protocol 0, Port 0 28123 03/08/2010 10:20:17.930 SEV=5 IKE/66 RPT=1291 xxxxxxxx Group [xxxxxxxx] IKE Remote Peer configured for SA: L2L: 1A 28124 03/08/2010 10:20:18.070 SEV=4 IKE/173 RPT=17330 xxxxxxxx Group [xxxxxxxx] NAT-Traversal successfully negotiated! IPSec traffic will be encapsulated to pass through NAT devices. 28127 03/08/2010 10:20:18.070 SEV=4 IKE/49 RPT=17332 xxxxxxxx Group [xxxxxxxx] Security negotiation complete for LAN-to-LAN Group (xxxxxxxx) Responder, Inbound SPI = 0x56a4fe5c, Outbound SPI = 0xcdfc3892 28130 03/08/2010 10:20:18.070 SEV=4 IKE/120 RPT=17332 xxxxxxxx Group [xxxxxxxx] PHASE 2 COMPLETED (msgid=37b3b298) 28131 03/08/2010 10:20:18.750 SEV=4 IKE/41 RPT=16141 xxxxxxxx Group [xxxxxxxx] IKE Initiator: New Phase 2, Intf 2, IKE Peer xxxxxxxx local Proxy Address xxxxxxxx, remote Proxy Address xxxxxxxx, SA (L2L: 1A) 28135 03/08/2010 10:20:18.870 SEV=4 IKE/173 RPT=17331 xxxxxxxx Group [xxxxxxxx] NAT-Traversal successfully negotiated! IPSec traffic will be encapsulated to pass through NAT devices.

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• It was a figure of speech!

  - by Ratman21

  Yesterday I posted the following as attention getter / advertisement (as well as my feelings). In the groups, (I am in) on the social networking site, LinkedIn and boy did I get responses.    I am fighting mad about (a figure of speech, really) not having a job! Look just because I am over 55 and have gray hair. It does not mean, my brain is dead or I can no longer trouble shoot a router or circuit or LAN issue. Or that I can do “IT” work at all. And I could prove this if; some one would give me at job. Come on try me for 90 days at min. wage. I know you will end up keeping me (hope fully at normal pay) around. Is any one hearing me…come on take up the challenge!     This was the responses I got.   I hear you. We just need to retrain and get our skills up to speed is all. That is what I am doing. I have not given up. Just got to stay on top of the game. Experience is on our side if we have the credentials and we are reasonable about our salaries this should not be an issue.   Already on it, going back to school and have got three certifications (CompTIA A+, Security+ and Network+. I am now studying for my CISCO CCNA certification. As to my salary, I am willing to work at very reasonable rate.   You need to re-brand yourself like a product, market and sell yourself. You need to smarten up, look and feel a million dollars, re-energize yourself, regain your confidents. Either start your own business, or re-write your CV so it stands out from the rest, get the template off the internet. Contact every recruitment agent in your town, state, country and overseas, and on the web. Apply to every job you think you could do, you may not get it but you will make a contact for your network, which may lead to a job at the end of the tunnel. Get in touch with everyone you know from past jobs. Do charity work. I maintain the IT Network, stage electrical and the Telecom equipment in my church,   Again already on it. I have email the world is seems with my resume and cover letters. So far, I have rewritten or had it rewrote, my resume and cover letters; over seven times so far. Re-energize? I never lost my energy level or my self-confidents in my work (now if could get some HR personal to see the same). I also volunteer at my church, I created and maintain the church web sit.   I share your frustration. Sucks being over 50 and looking for work. Please don't sell yourself short at min wage because the employer will think that’s your worth. Keep trying!!   I never stop trying and min wage is only for 90 days. If some one takes up the challenge. Some post asked if I am keeping up technology.   Do you keep up with the latest technology and can speak the language fluidly?   Yep to that and as to speaking it also a yep! I am a geek you know. I heard from others over the 50 year mark and younger too.   I'm with you! I keep getting told that I don't have enough experience because I just recently completed a Masters level course in Microsoft SQL Server, which gave me a project-intensive equivalent of between 2 and 3 years of experience. On top of that training, I have 19 years as an applications programmer and database administrator. I can normalize rings around experienced DBAs and churn out effective code with the best of them. But my 19 years is worthless as far as most recruiters and HR people are concerned because it is not the specific experience for which they're looking. HR AND RECRUITERS TAKE NOTE: Experience, whatever the language, translates across platforms and technology! By the way, I'm also over 55 and still have "got it"!   I never lost it and I also can work rings round younger techs.   I'm 52 and female and seem to be having the same issues. I have over 10 years experience in tech support (with a BS in CIS) and can't get hired either.   Ow, I only have an AS in computer science along with my certifications.   Keep the faith, I have been unemployed since August of 2008. I agree with you...I am willing to return to the beginning of my retail career and work myself back through the ranks, if someone will look past the grey and realize the knowledge I would bring to the table.   I also would like some one to look past the gray.   Interesting approach, volunteering to work for minimum wage for 90 days. I'm in the same situation as you, being 55 & balding w/white hair, so I know where you're coming from. I've been out of work now for a year. I'm in Michigan, where the unemployment rate is estimated to be 15% (the worst in the nation) & even though I've got 30+ years of IT experience ranging from mainframe to PC desktop support, it's difficult to even get a face-to-face interview. I had one prospective employer tell me flat out that I "didn't have the energy required for this position". Mostly I never get any feedback. All I can say is good luck & try to remain optimistic.   He said WHAT! Yes remaining optimistic is key. Along with faith in God. Then there was this (for lack of better word) jerk.   Give it up already. You were too old to work in high tech 10 years ago. Scratch that, 20 years ago! Try selling hot dogs in front of Fry's Electronics. At least you would get a chance to eat lunch with your previous colleagues....   You know funny thing on this person is that I checked out his profile. He is older than I am.

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• Why should main() be short?

  - by Stargazer712

  I've been programming for over 9 years, and according to the advice of my first programming teacher, I always keep my main() function extremely short. At first I had no idea why. I just obeyed without understanding, much to the delight of my professors. After gaining experience, I realized that if I designed my code correctly, having a short main() function just sortof happened. Writing modularized code and following the single responsibility principle allowed my code to be designed in "bunches", and main() served as nothing more than a catalyst to get the program running. Fast forward to a few weeks ago, I was looking at Python's souce code, and I found the main() function: /* Minimal main program -- everything is loaded from the library */ ... int main(int argc, char **argv) { ... return Py_Main(argc, argv); } Yay python. Short main() function == Good code. Programming teachers were right. Wanting to look deeper, I took a look at Py_Main. In its entirety, it is defined as follows: /* Main program */ int Py_Main(int argc, char **argv) { int c; int sts; char *command = NULL; char *filename = NULL; char *module = NULL; FILE *fp = stdin; char *p; int unbuffered = 0; int skipfirstline = 0; int stdin_is_interactive = 0; int help = 0; int version = 0; int saw_unbuffered_flag = 0; PyCompilerFlags cf; cf.cf_flags = 0; orig_argc = argc; /* For Py_GetArgcArgv() */ orig_argv = argv; #ifdef RISCOS Py_RISCOSWimpFlag = 0; #endif PySys_ResetWarnOptions(); while ((c = _PyOS_GetOpt(argc, argv, PROGRAM_OPTS)) != EOF) { if (c == 'c') { /* -c is the last option; following arguments that look like options are left for the command to interpret. */ command = (char *)malloc(strlen(_PyOS_optarg) + 2); if (command == NULL) Py_FatalError( "not enough memory to copy -c argument"); strcpy(command, _PyOS_optarg); strcat(command, "\n"); break; } if (c == 'm') { /* -m is the last option; following arguments that look like options are left for the module to interpret. */ module = (char *)malloc(strlen(_PyOS_optarg) + 2); if (module == NULL) Py_FatalError( "not enough memory to copy -m argument"); strcpy(module, _PyOS_optarg); break; } switch (c) { case 'b': Py_BytesWarningFlag++; break; case 'd': Py_DebugFlag++; break; case '3': Py_Py3kWarningFlag++; if (!Py_DivisionWarningFlag) Py_DivisionWarningFlag = 1; break; case 'Q': if (strcmp(_PyOS_optarg, "old") == 0) { Py_DivisionWarningFlag = 0; break; } if (strcmp(_PyOS_optarg, "warn") == 0) { Py_DivisionWarningFlag = 1; break; } if (strcmp(_PyOS_optarg, "warnall") == 0) { Py_DivisionWarningFlag = 2; break; } if (strcmp(_PyOS_optarg, "new") == 0) { /* This only affects __main__ */ cf.cf_flags |= CO_FUTURE_DIVISION; /* And this tells the eval loop to treat BINARY_DIVIDE as BINARY_TRUE_DIVIDE */ _Py_QnewFlag = 1; break; } fprintf(stderr, "-Q option should be `-Qold', " "`-Qwarn', `-Qwarnall', or `-Qnew' only\n"); return usage(2, argv[0]); /* NOTREACHED */ case 'i': Py_InspectFlag++; Py_InteractiveFlag++; break; /* case 'J': reserved for Jython */ case 'O': Py_OptimizeFlag++; break; case 'B': Py_DontWriteBytecodeFlag++; break; case 's': Py_NoUserSiteDirectory++; break; case 'S': Py_NoSiteFlag++; break; case 'E': Py_IgnoreEnvironmentFlag++; break; case 't': Py_TabcheckFlag++; break; case 'u': unbuffered++; saw_unbuffered_flag = 1; break; case 'v': Py_VerboseFlag++; break; #ifdef RISCOS case 'w': Py_RISCOSWimpFlag = 1; break; #endif case 'x': skipfirstline = 1; break; /* case 'X': reserved for implementation-specific arguments */ case 'U': Py_UnicodeFlag++; break; case 'h': case '?': help++; break; case 'V': version++; break; case 'W': PySys_AddWarnOption(_PyOS_optarg); break; /* This space reserved for other options */ default: return usage(2, argv[0]); /*NOTREACHED*/ } } if (help) return usage(0, argv[0]); if (version) { fprintf(stderr, "Python %s\n", PY_VERSION); return 0; } if (Py_Py3kWarningFlag && !Py_TabcheckFlag) /* -3 implies -t (but not -tt) */ Py_TabcheckFlag = 1; if (!Py_InspectFlag && (p = Py_GETENV("PYTHONINSPECT")) && *p != '\0') Py_InspectFlag = 1; if (!saw_unbuffered_flag && (p = Py_GETENV("PYTHONUNBUFFERED")) && *p != '\0') unbuffered = 1; if (!Py_NoUserSiteDirectory && (p = Py_GETENV("PYTHONNOUSERSITE")) && *p != '\0') Py_NoUserSiteDirectory = 1; if ((p = Py_GETENV("PYTHONWARNINGS")) && *p != '\0') { char *buf, *warning; buf = (char *)malloc(strlen(p) + 1); if (buf == NULL) Py_FatalError( "not enough memory to copy PYTHONWARNINGS"); strcpy(buf, p); for (warning = strtok(buf, ","); warning != NULL; warning = strtok(NULL, ",")) PySys_AddWarnOption(warning); free(buf); } if (command == NULL && module == NULL && _PyOS_optind < argc && strcmp(argv[_PyOS_optind], "-") != 0) { #ifdef __VMS filename = decc$translate_vms(argv[_PyOS_optind]); if (filename == (char *)0 || filename == (char *)-1) filename = argv[_PyOS_optind]; #else filename = argv[_PyOS_optind]; #endif } stdin_is_interactive = Py_FdIsInteractive(stdin, (char *)0); if (unbuffered) { #if defined(MS_WINDOWS) || defined(__CYGWIN__) _setmode(fileno(stdin), O_BINARY); _setmode(fileno(stdout), O_BINARY); #endif #ifdef HAVE_SETVBUF setvbuf(stdin, (char *)NULL, _IONBF, BUFSIZ); setvbuf(stdout, (char *)NULL, _IONBF, BUFSIZ); setvbuf(stderr, (char *)NULL, _IONBF, BUFSIZ); #else /* !HAVE_SETVBUF */ setbuf(stdin, (char *)NULL); setbuf(stdout, (char *)NULL); setbuf(stderr, (char *)NULL); #endif /* !HAVE_SETVBUF */ } else if (Py_InteractiveFlag) { #ifdef MS_WINDOWS /* Doesn't have to have line-buffered -- use unbuffered */ /* Any set[v]buf(stdin, ...) screws up Tkinter :-( */ setvbuf(stdout, (char *)NULL, _IONBF, BUFSIZ); #else /* !MS_WINDOWS */ #ifdef HAVE_SETVBUF setvbuf(stdin, (char *)NULL, _IOLBF, BUFSIZ); setvbuf(stdout, (char *)NULL, _IOLBF, BUFSIZ); #endif /* HAVE_SETVBUF */ #endif /* !MS_WINDOWS */ /* Leave stderr alone - it should be unbuffered anyway. */ } #ifdef __VMS else { setvbuf (stdout, (char *)NULL, _IOLBF, BUFSIZ); } #endif /* __VMS */ #ifdef __APPLE__ /* On MacOS X, when the Python interpreter is embedded in an application bundle, it gets executed by a bootstrapping script that does os.execve() with an argv[0] that's different from the actual Python executable. This is needed to keep the Finder happy, or rather, to work around Apple's overly strict requirements of the process name. However, we still need a usable sys.executable, so the actual executable path is passed in an environment variable. See Lib/plat-mac/bundlebuiler.py for details about the bootstrap script. */ if ((p = Py_GETENV("PYTHONEXECUTABLE")) && *p != '\0') Py_SetProgramName(p); else Py_SetProgramName(argv[0]); #else Py_SetProgramName(argv[0]); #endif Py_Initialize(); if (Py_VerboseFlag || (command == NULL && filename == NULL && module == NULL && stdin_is_interactive)) { fprintf(stderr, "Python %s on %s\n", Py_GetVersion(), Py_GetPlatform()); if (!Py_NoSiteFlag) fprintf(stderr, "%s\n", COPYRIGHT); } if (command != NULL) { /* Backup _PyOS_optind and force sys.argv[0] = '-c' */ _PyOS_optind--; argv[_PyOS_optind] = "-c"; } if (module != NULL) { /* Backup _PyOS_optind and force sys.argv[0] = '-c' so that PySys_SetArgv correctly sets sys.path[0] to '' rather than looking for a file called "-m". See tracker issue #8202 for details. */ _PyOS_optind--; argv[_PyOS_optind] = "-c"; } PySys_SetArgv(argc-_PyOS_optind, argv+_PyOS_optind); if ((Py_InspectFlag || (command == NULL && filename == NULL && module == NULL)) && isatty(fileno(stdin))) { PyObject *v; v = PyImport_ImportModule("readline"); if (v == NULL) PyErr_Clear(); else Py_DECREF(v); } if (command) { sts = PyRun_SimpleStringFlags(command, &cf) != 0; free(command); } else if (module) { sts = RunModule(module, 1); free(module); } else { if (filename == NULL && stdin_is_interactive) { Py_InspectFlag = 0; /* do exit on SystemExit */ RunStartupFile(&cf); } /* XXX */ sts = -1; /* keep track of whether we've already run __main__ */ if (filename != NULL) { sts = RunMainFromImporter(filename); } if (sts==-1 && filename!=NULL) { if ((fp = fopen(filename, "r")) == NULL) { fprintf(stderr, "%s: can't open file '%s': [Errno %d] %s\n", argv[0], filename, errno, strerror(errno)); return 2; } else if (skipfirstline) { int ch; /* Push back first newline so line numbers remain the same */ while ((ch = getc(fp)) != EOF) { if (ch == '\n') { (void)ungetc(ch, fp); break; } } } { /* XXX: does this work on Win/Win64? (see posix_fstat) */ struct stat sb; if (fstat(fileno(fp), &sb) == 0 && S_ISDIR(sb.st_mode)) { fprintf(stderr, "%s: '%s' is a directory, cannot continue\n", argv[0], filename); fclose(fp); return 1; } } } if (sts==-1) { /* call pending calls like signal handlers (SIGINT) */ if (Py_MakePendingCalls() == -1) { PyErr_Print(); sts = 1; } else { sts = PyRun_AnyFileExFlags( fp, filename == NULL ? "<stdin>" : filename, filename != NULL, &cf) != 0; } } } /* Check this environment variable at the end, to give programs the * opportunity to set it from Python. */ if (!Py_InspectFlag && (p = Py_GETENV("PYTHONINSPECT")) && *p != '\0') { Py_InspectFlag = 1; } if (Py_InspectFlag && stdin_is_interactive && (filename != NULL || command != NULL || module != NULL)) { Py_InspectFlag = 0; /* XXX */ sts = PyRun_AnyFileFlags(stdin, "<stdin>", &cf) != 0; } Py_Finalize(); #ifdef RISCOS if (Py_RISCOSWimpFlag) fprintf(stderr, "\x0cq\x0c"); /* make frontend quit */ #endif #ifdef __INSURE__ /* Insure++ is a memory analysis tool that aids in discovering * memory leaks and other memory problems. On Python exit, the * interned string dictionary is flagged as being in use at exit * (which it is). Under normal circumstances, this is fine because * the memory will be automatically reclaimed by the system. Under * memory debugging, it's a huge source of useless noise, so we * trade off slower shutdown for less distraction in the memory * reports. -baw */ _Py_ReleaseInternedStrings(); #endif /* __INSURE__ */ return sts; } Good God Almighty...it is big enough to sink the Titanic. It seems as though Python did the "Intro to Programming 101" trick and just moved all of main()'s code to a different function called it something very similar to "main". Here's my question: Is this code terribly written, or are there other reasons to have a short main function? As it stands right now, I see absolutely no difference between doing this and just moving the code in Py_Main() back into main(). Am I wrong in thinking this?

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• Ajax, Lizard Brain Web Design, JSF, Struts, JavaScript, Mobile Web, Flash, jQuery, GWT, Harmony at I

  - by Kim Won

  Great Indian Developer Summit 2010 – India's Biggest Polyglot Conference and Workshops for IT Software Professionals Bangalore, April 9, 2010: The GIDS.Web Conference and Workshops has announced the complete program of over 30 sessions on how browser and rich web technologies such as AJAX, DHTML, Mashups, Web 2.0, Enterprise 2.0 technologies, and Rich UI technologies are making money and gaining market-share for some of the leading businesses in the world. The GIDS.Web track at Great Indian Developer Summit takes place 21 and 23 April 2010, at the Indian Institute of Science in Bangalore. As one of the longest running independent developer conferences in India, GIDS.Web at the Great Indian Developer Summit 2010 is uniquely positioned to provide a blend of practical, pragmatic and immediately applicable knowledge and a glimpse of the future of technology. During 21 and 23 April 2010, GIDS.Web offers a multi-track conference, workshops, expo show floor, and networking opportunities. The first keynote at GIDS.Web is led by the leading Java EE and Ajax developer, speaker, and author Marty Hall. The best of India's Java and RIA programmers have learnt the subject from Marty's seminal books Core Servlets and JavaServer Pages (first and second editions), More Servlets and JavaServer Pages, and Core Web Programming (first and second editions) from Prentice Hall and Sun Microsystems Press. Marty's keynote address is a comparison of approaches to building rich Internet applications with Ajax. Marty says Ajax development is difficult, and there are several fundamentally different strategies to building Ajaxified Web applications. The keynote address will survey the three most important of these approaches: using an Ajax-enabled JavaScript library such as jQuery, Prototype, Scriptaculous, Dojo, or Ext/JS; using a Web framework such as JSF 2.0 or Struts 2 that has integrated Ajax support; using the Google Web Toolkit (GWT) to build "pure Java" Ajax applications. The talk will compare and contrast these three approaches, discussing the types of applications that fit best for each option. Over the course of the summit Marty will conduct several more sessions on "Choosing an Ajax/JavaScript Toolkit: A Comparison of the Most Popular JavaScript Libraries", "Pure Java Ajax: An Overview of GWT 2.0", "Integrated Ajax Support in JSF 2.0" and "Ajax Support in the Prototype JavaScript Library". The second keynote by the head of Adobe's Flash initiative in India, Ramesh Srinivasaraghavan, explores the state of art in web application development and identify trends that could transform the way we create and use web applications. The talk explains how the Adobe Flash Platform has fuelled this revolution with an integrated set of technologies for delivering the most compelling applications, content and video to the widest possible audience. The Director of Forum Nokia will explain how cloud computing coupled with mobile applications enable consumers to have access to powerful services and improved user experiences never before thought possible. IEEE's 2010 President-Elect Sorel Reisman's afternoon address steps to improve the IT profession in India. Featured talks at GID.Web also include: Web 2.0 Checklist - Deconstructing Modern Websites, Scott Davis Choosing an Ajax/JavaScript Toolkit: Comparison of Popular JavaScript Libraries, Marty Hall Lizard Brain Web Design, Scott Davis Effective Design Processes and Resources for Mobile Web Development, Arabella David NoSQL: The Shift to a Non-relational World, Nosh Petigara Open Source Web Debugging Tools, Matthew McCullough Building Line of Business Applications with Silverlight 4.0, Stephen Forte Hadoop - Divide and Conquer, Matthew McCullough Adobe Flash Catalyst for Agile Interaction Design, Harish Sivaramakrishnan Using jQuery and AJAX to Build Front-ends for ASP.NET and ASP.NET MVC, Pandurang Nayak First Steps to IT Heaven Through the Cloud. Part II: .WEB, Simone Brunozzi Building Rich Internet Applications with SL RIA Web Services, Pandurang Nayak Enriching Cloud Applications with Adobe Flash Platform, Ramesh Srinivasaraghavan Payments for the Web.future, Khurram Khan and Praveen Alavilli Longevity of Scalable Systems, Nishad Kamat Transform yourself into a Mobile App Developer Using Web Run Time, Balagopal K S Developing Multi Screen Applications on Adobe Flash Platform, Hemanth Sharma Why Harmony and For Whom?, Himanshu Goyal IIS Hosting Solution for ASP.net and PHP Web Sites, Nahas Mohammed Building Pluggable Web applications using Django, Lakshman Prasad Workshop: The 180-min AJAX and JSON Spike Class, Scott Davis Workshop: Essence of Functional Programming, Venkat Subramaniam Workshop: Agile Development, Tools, and Teams and Scrum Certification, Stephen Forte Workshop: PHP + Adobe Flex = Killer RIA, Shyamprasad P Workshop: Cloud Computing Boot Camp on the Google App Engine, Matthew McCullough Workshop: Building Data Centric Applications using Adobe Flex and Java, Prashant Singh Workshop: Building Your First Amazon App, Simone Brunozzi Workshop: Windows Azure Deep Dive, Ramaprasanna Chellamuthu Workshop: Monetizing your Apps with PayPal X Payments Platform, Khurram Khan, Praveen Alavilli Workshop: User Expereince Evaluation Model Walkthrough, Sanna Häiväläinen Sponsors of Great Indian Developer Summit 2010 include: Platinum sponsors Microsoft, Oracle Forum Nokia and Adobe; Gold sponsors Intel and SAP; Silver sponsors Quest Software, PayPal, Telerik and AMT. About Great Indian Developer Summit Great Indian Developer Summit is the gold standard for India's software developer ecosystem for gaining exposure to and evaluating new projects, tools, services, platforms, languages, software and standards. Packed with premium knowledge, action plans and advise from been-there-done-it veterans, creators, and visionaries, the 2010 edition of Great Indian Developer Summit features focused sessions, case studies, workshops and power panels that will transform you into a force to reckon with. Featuring 3 co-located conferences: GIDS.NET, GIDS.Web, GIDS.Java and an exclusive day of in-depth tutorials - GIDS.Workshops, from 20 April to 24 April at the IISc campus in Bangalore. At GIDS you'll participate in hundreds of sessions encompassing the full range of Microsoft computing, Java, Agile, RIA, Rich Web, open source/standards, languages, frameworks and platforms, practical tutorials that deep dive into technical skill and best practices, inspirational keynote presentations, an Expo Hall featuring dozens of the latest projects and products activities, engaging networking events, and the interact with the best and brightest of speakers from around the world. For further information on GIDS 2010, please visit the summit on the web http://www.developersummit.com/ A Saltmarch Media Press Release E: [email protected] Ph: +91 80 4005 1000

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• Multiple routers, subnets, gateways etc

  - by allentown

  My current setup is: Cable modem dishes out 13 static IP's (/28), a GB switch is plugged into the cable modem, and has access to those 13 static IP's, I have about 6 "servers" in use right now. The cable modem is also a firewall, DHCP server, and 3 port 10/100 switch. I am using it as a firewall, but not currently as a DHCP server. I have plugged into the cable modem, two network cables, one which goes to the WAN port of a Linksys Dual Band Wireless 10/100/1000 router/switch. Into the linksys are a few workstations, a few printers, and some laptops connecting to wifi. I set the Linksys to use take static IP, and enabled DHCP for the workstations, printers, etc in 192.168.1.1/24. The network for the Linksys is mostly self contained, backups go to a SAN, on that network, it all happens through that switch, over GB. But I also get internet access from it as well via the cable modem using one static IP. This all works, however, I can not "see" the static IP machines when I am on the Linksys. I can get to them via ssh and other protocols, and if I want to from "outside", I open holes, like 80, 25, 587, 143, 22, etc. The second wire, from the cable modem/fireall/switch just uplinks to the managed GB switch. What are the pros and cons of this? I do not like giving up the static IP to the Linksys. I basically have a mixed network of public servers, and internal workstations. I want the public servers on public IP's because I do not want to mess with port forwarding and mappings. Is it correct also, that if someone breaches the Linksys wifi, they still would have a hard time getting to the static IP range, just by nature of the network topology? Today, just for a test, I toggled on the DHCP in the firewall/cable modem at 10.1.10.1/24 range, the Linksys is n the 192.168.1.100/24 range. At that point, all the static IP machines still had in and out access, but Linksys was unreachable. The cable modem only has 10/100 ports, so I will not plug anything but the network drop into it, which is 50Mb/10Mb. Which makes me think this could be less than ideal, as transfers from the workstation network to the server network will be bottlenecked at 100Mb when I have 1000Mb available. I may not need to solve that, if isolation is better though. I do not move a lot of data, if any, from Linsys network to server network, so for it to pretend to be remote is ok. Should I approach this any different? I could enable DHCP on the cable modem/firewall, it should still send out the statics to the GB switch, but will also be a DHCP in 10.1.10.1/24 range? I can then plug the Linksys into the GB switch, which is now picking up statics and the 10.1.10.1/24 ranges, tell the Linksys to use 10.1.10.5 or so. Now, do I disable DHCP on the Linksys, and the cable modem/firewall will pass through the statics and 10.0.10.1/24 ranges as well? Or, could I open a second DHCP pool on the Linksys? I guess doing so gives me network isolation again, but it is just the reverse of what I have now. But I get out of the bottleneck, not that the Linksys could ever really touch real GB speeds anyway, but the managed switch certainly can. This is all because 13 statics are not that many. Right now, 6 "servers", the Linksys, a managed switch, a few SSL certs, and I am running out. I do not want to waste a static IP on the managed GB switch, or the Linksys, unless it provides me some type of benefit. Final question, under my current setup, if I am on a workstation, sitting at 192.168.1.109, the Linksys, with GB, and I send a file over ssh to the static IP machine, is that literally leaving the internet, and coming back in, or does it stay local? To me it seems like: Workstation (192.168.1.109) -> Linksys DHCP -> Linksys Static IP -> Cable Modem -> Server ( and it hits the 10/100 ports on the cable modem, slowing me down. But does it round trip the network, leave and come back in, limiting me to the 50/10 internet speeds? *These are all made up numbers, I do not use default router IP's as I will one day add a VPN, and do not want collisions. I need some recommendations, do I want one big network, or two isolated ones. Printers these days need an IP, everything does, I can not get autoconf/bonjour to be reliable on most printers. but I am also not sure I want the "server" side of my operation to be polluted by the workstation side of my operation. Unless there is some magic subetting I have not learned yet, here is what I am thinking: Cable modem 10/100, has 13 static IP, publicly accessible -> Enable DHCP on the cable modem -> Cable modem plugs into managed switch -> Managed switch gets 10.1.10.1 ssh, telnet, https admin management address -> Managed switch sends static IP's to to servers -> Plug Linksys into managed switch, giving it 10.1.10.2 static internally in Linksys admin -> Linksys gets assigned 10.1.10.x as its DHCP sending range -> Local printers, workstations, iPhones etc, connect to this -> ( Do I enable DHCP or disable it on the Linksys, just define a non over lapping range, or create an entirely new DHCP at 10.1.50.0/24, I think I am back isolated again with that method too? ) Thank you for any suggestions. This is the first time I have had to deal with less than a /24, and most are larger than that, but it is just a drop to a cabinet. Otherwise, it's a router, a few repeaters, and soho stuff that is simple, with one IP. I know a few may suggest going all DHCP on the servers, and I may one day, just not now, there has been too much moving of gear for me to be interested in that, and I would want something in the Catalyst series to deal with that.

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• Openswan + xl2tpd connections time out after a while

  - by Halfgaar

  I have a non-NATed Openswan+xl2tpd server (Ubuntu 12.04), to which I connect with a Windows 8 behind NAT. The client loses its connection after a while of doing nothing (between 30 and 60 minutes, but I didn't time it). The client doesn't have enabled that it should kill inactive connections. Nor does it ever go into sleep mode. I also tried setting the kill-after-time to 24 hours, but that didn't help. The NAT router behind which the client located is Debian Linux, and its router is a Cisco which connects us directly to the data center where the server is. None of our other connections, like SSH, get dropped with inactivity (because of cheap routers). I did however try turning on the keepalives in /etc/ipsec.conf: config setup (...snip...) nat_traversal=yes force_keepalive=yes keep_alive=10 but that didn't help. As you can see in the config later, dead peer detection's action is clear. That would be a first suggestion to fix, but I need clear, because people will be connecting from everwhere but the kitchen sink. Besides, as I said, in the test setup I have now, I can't see any device killing its connection. (edit: 'restart' also has the same effect) These are of one time it happened: Jul 18 16:18:06 host xl2tpd[1918]: Maximum retries exceeded for tunnel 49070. Closing. Jul 18 16:18:06 host xl2tpd[1918]: Terminating pppd: sending TERM signal to pid 18359 Jul 18 16:18:06 host xl2tpd[1918]: Connection 4 closed to 89.188.x.y, port 1701 (Timeout) Jul 18 16:18:11 host xl2tpd[1918]: Unable to deliver closing message for tunnel 49070. Destroying anyway. and these on another: Jul 18 17:44:39 host xl2tpd[1918]: udp_xmit failed to 89.188.x.y:1701 with err=-1:Operation not permitted Jul 18 17:44:43 xl2tpd[1918]: last message repeated 4 times Jul 18 17:44:43 host xl2tpd[1918]: Maximum retries exceeded for tunnel 10918. Closing. Jul 18 17:44:43 host xl2tpd[1918]: udp_xmit failed to 89.188.x.y:1701 with err=-1:Operation not permitted Jul 18 17:44:43 host xl2tpd[1918]: Terminating pppd: sending TERM signal to pid 26338 Jul 18 17:44:43 host xl2tpd[1918]: Connection 6 closed to 89.188.x.y, port 1701 (Timeout) Jul 18 17:44:44 host xl2tpd[1918]: udp_xmit failed to 89.188.x.y:1701 with err=-1:Operation not permitted Jul 18 17:44:48 xl2tpd[1918]: last message repeated 3 times Jul 18 17:44:48 host xl2tpd[1918]: Unable to deliver closing message for tunnel 10918. Destroying anyway. Jul 18 17:44:59 host xl2tpd[1918]: Can not find tunnel 10918 (refhim=0) Jul 18 17:44:59 host xl2tpd[1918]: network_thread: unable to find call or tunnel to handle packet. call = 0, tunnel = 10918 Dumping. Jul 18 17:45:09 host xl2tpd[1918]: Can not find tunnel 10918 (refhim=0) Jul 18 17:45:09 host xl2tpd[1918]: network_thread: unable to find call or tunnel to handle packet. call = 0, tunnel = 10918 Dumping. Jul 18 17:45:19 host xl2tpd[1918]: Can not find tunnel 10918 (refhim=0) Jul 18 17:45:19 host xl2tpd[1918]: network_thread: unable to find call or tunnel to handle packet. call = 0, tunnel = 10918 Dumping. Jul 18 17:45:29 host xl2tpd[1918]: Can not find tunnel 10918 (refhim=0) Jul 18 17:45:29 host xl2tpd[1918]: network_thread: unable to find call or tunnel to handle packet. call = 0, tunnel = 10918 Dumping. Jul 18 17:45:39 host xl2tpd[1918]: Can not find tunnel 10918 (refhim=0) Jul 18 17:45:39 host xl2tpd[1918]: network_thread: unable to find call or tunnel to handle packet. call = 0, tunnel = 10918 Dumping. Jul 18 17:45:49 host xl2tpd[1918]: Can not find tunnel 10918 (refhim=0) Jul 18 17:45:49 host xl2tpd[1918]: network_thread: unable to find call or tunnel to handle packet. call = 0, tunnel = 10918 Dumping. Versions: Ubuntu 12.04 Openswan: 2.6.37-1 xl2tpd: 3.1+dfsg-1 kernel: 3.2.0-49-generic configs: /etc/ipsec.conf: version 2.0 # conforms to second version of ipsec.conf specification config setup nat_traversal=yes virtual_private=%v4:10.0.0.0/8,%v4:192.168.0.0/16,%v4:172.16.0.0/12,%v4:!10.152.2.0/24 oe=off protostack=netkey force_keepalive=yes keep_alive=10 conn L2TP-PSK-NAT rightsubnet=vhost:%priv also=L2TP-PSK-noNAT conn L2TP-PSK-noNAT authby=secret pfs=no auto=add keyingtries=2 rekey=no dpddelay=30 dpdtimeout=120 dpdaction=clear ikelifetime=8h keylife=1h type=transport left=%defaultroute leftprotoport=17/1701 right=%any rightprotoport=17/%any /etc/xl2tpd/xl2tpd.conf [global] ipsec saref = no [lns default] ip range = 10.152.2.2-10.152.2.254 local ip = 10.152.2.1 refuse chap = yes refuse pap = yes require authentication = yes ppp debug = no pppoptfile = /etc/ppp/options.xl2tpd length bit = yes /etc/ppp/options.xl2tpd: require-mschap-v2 refuse-mschap ms-dns 10.152.2.1 asyncmap 0 auth crtscts idle 1800 mtu 1200 mru 1200 lock hide-password local #debug name l2tpd proxyarp lcp-echo-interval 30 lcp-echo-failure 4

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• Allow Incoming Responses Apache. On Ubuntu 11.10 - Curl

  - by Daniel Adarve

  I'm trying to get a Curl Response from an outside server, however I noticed I cant neither PING the server in question nor connect to it. I tried disabling the iptables firewall but I had no success. My server is running behind a Cisco Linksys WRTN310N Router with the DD-wrt firmware Installed. In which I already disabled the firewall. Here are my network settings: Ifconfig eth0 Link encap:Ethernet HWaddr 00:26:b9:76:73:6b inet addr:192.168.1.120 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::226:b9ff:fe76:736b/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:49713 errors:0 dropped:0 overruns:0 frame:0 TX packets:30987 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:52829022 (52.8 MB) TX bytes:5438223 (5.4 MB) Interrupt:16 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:341 errors:0 dropped:0 overruns:0 frame:0 TX packets:341 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:27604 (27.6 KB) TX bytes:27604 (27.6 KB) /etc/resolv.conf nameserver 192.168.1.1 /etc/nsswitch.com passwd: compat group: compat shadow: compat hosts: files dns networks: files protocols: db files services: db files ethers: db files rpc: db files netgroup: nis /etc/host.conf order hosts,bind multi on /etc/hosts 127.0.0.1 localhost 127.0.0.1 callcenter # The following lines are desirable for IPv6 capable hosts ::1 ip6-localhost ip6-loopback fe00::0 ip6-localnet ff00::0 ip6-mcastprefix ff02::1 ip6-allnodes ff02::2 ip6-allrouters /etc/network/interfaces # The loopback network interface auto lo iface lo inet loopback # The primary network interface auto eth0 iface eth0 inet static address 192.168.1.120 netmask 255.255.255.0 network 192.168.1.1 broadcast 192.168.1.255 gateway 192.168.1.1 The Url to which im trying to get a connection to is https://www.veripayment.com/integration/index.php When I ping it on terminal heres what I get daniel@callcenter:~$ ping https://www.veripayment.com/integration/index.php ping: unknown host https://www.veripayment.com/integration/index.php daniel@callcenter:~$ ping www.veripayment.com PING www.veripayment.com (69.172.200.5) 56(84) bytes of data. --- www.veripayment.com ping statistics --- 2 packets transmitted, 0 received, 100% packet loss, time 1007ms PHP Function in codeigniter public function authorizePayment(){ //--------------------------------------------------- // Authorize a payment //--------------------------------------------------- // Get variables from POST array $post_str = "action=payment&business=" .urlencode($this->input->post('business')) ."&vericode=" .urlencode($this->input->post('vericode')) ."&item_name=" .urlencode($this->input->post('item_name')) ."&item_code=" .urlencode($this->input->post('item_code')) ."&quantity=" .urlencode($this->input->post('quantity')) ."&amount=" .urlencode($this->input->post('amount')) ."&cc_type=" .urlencode($this->input->post('cc_type')) ."&cc_number=" .urlencode($this->input->post('cc_number')) ."&cc_expdate=" .urlencode($this->input->post('cc_expdate_year')).urlencode($this->input->post('cc_expdate_month')) ."&cc_security_code=" .urlencode($this->input->post('cc_security_code')) ."&shipment=" .urlencode($this->input->post('shipment')) ."&first_name=" .urlencode($this->input->post('first_name')) ."&last_name=" .urlencode($this->input->post('last_name')) ."&address=" .urlencode($this->input->post('address')) ."&city=" .urlencode($this->input->post('city')) ."&state_or_province=" .urlencode($this->input->post('state_or_province')) ."&zip_or_postal_code=" .urlencode($this->input->post('zip_or_postal_code')) ."&country=" .urlencode($this->input->post('country')) ."&shipping_address=" .urlencode($this->input->post('shipping_address')) ."&shipping_city=" .urlencode($this->input->post('shipping_city')) ."&shipping_state_or_province=" .urlencode($this->input->post('shipping_state_or_province')) ."&shipping_zip_or_postal_code=".urlencode($this->input->post('shipping_zip_or_postal_code')) ."&shipping_country=" .urlencode($this->input->post('shipping_country')) ."&phone=" .urlencode($this->input->post('phone')) ."&email=" .urlencode($this->input->post('email')) ."&ip_address=" .urlencode($this->input->post('ip_address')) ."&website_unique_id=" .urlencode($this->input->post('website_unique_id')); // Send URL string via CURL $backendUrl = "https://www.veripayment.com/integration/index.php"; $this->curl->create($backendUrl); $this->curl->post($post_str); $return = $this->curl->execute(); $result = array(); // Explode array where blanks are found $resparray = explode(' ', $return); if ($resparray) { // save results into an array foreach ($resparray as $resp) { $keyvalue = explode('=', $resp); if(isset($keyvalue[1])){ $result[$keyvalue[0]] = str_replace('"', '', $keyvalue[1]); } } } return $result; } This gets an empty result array. This function however works well in the previous server where the script was hosted before. No modifications where made whatsoever Thanks in Advance

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• Cluster failover and strange gratuitous arp behavior

  - by lazerpld

  I am experiencing a strange Windows 2008R2 cluster related issue that is bothering me. I feel that I have come close as to what the issue is, but still don't fully understand what is happening. I have a two node exchange 2007 cluster running on two 2008R2 servers. The exchange cluster application works fine when running on the "primary" cluster node. The problem occurs when failing over the cluster ressource to the secondary node. When failing over the cluster to the "secondary" node, which for instance is on the same subnet as the "primary", the failover initially works ok and the cluster ressource continues to work for a couple of minutes on the new node. Which means that the recieving node does send out a gratuitous arp reply packet that updated the arp tables on the network. But after x amount of time (typically within 5 minutes time) something updates the arp-tables again because all of a sudden the cluster service does not answer to pings. So basically I start a ping to the exchange cluster address when its running on the "primary node". It works just great. I failover the cluster ressource group to the "secondary node" and I only have loss of one ping which is acceptable. The cluster ressource still answers for some time after being failed over and all of a sudden the ping starts timing out. This is telling me that the arp table initially is updated by the secondary node, but then something (which I haven't found out yet) wrongfully updates it again, probably with the primary node's MAC. Why does this happen - has anyone experienced the same problem? The cluster is NOT running NLB and the problem stops immidiately after failing over back to the primary node where there are no problems. Each node is using NIC teaming (intel) with ALB. Each node is on the same subnet and has gateway and so on entered correctly as far as I am concerned. Edit: I was wondering if it could be related to network binding order maybe? Because I have noticed that the only difference I can see from node to node is when showing the local arp table. On the "primary" node the arp table is generated on the cluster address as the source. While on the "secondary" its generated from the nodes own network card. Any input on this? Edit: Ok here is the connection layout. Cluster address: A.B.6.208/25 Exchange application address: A.B.6.212/25 Node A: 3 physical nics. Two teamed using intels teaming with the address A.B.6.210/25 called public The last one used for cluster traffic called private with 10.0.0.138/24 Node B: 3 physical nics. Two teamed using intels teaming with the address A.B.6.211/25 called public The last one used for cluster traffic called private with 10.0.0.139/24 Each node sits in a seperate datacenter connected together. End switches being cisco in DC1 and NEXUS 5000/2000 in DC2. Edit: I have been testing a little more. I have now created an empty application on the same cluster, and given it another ip address on the same subnet as the exchange application. After failing this empty application over, I see the exact same problem occuring. After one or two minutes clients on other subnets cannot ping the virtual ip of the application. But while clients on other subnets cannot, another server from another cluster on the same subnet has no trouble pinging. But if i then make another failover to the original state, then the situation is the opposite. So now clients on same subnet cannot, and on other they can. We have another cluster set up the same way and on the same subnet, with the same intel network cards, the same drivers and same teaming settings. Here we are not seeing this. So its somewhat confusing. Edit: OK done some more research. Removed the NIC teaming of the secondary node, since it didnt work anyway. After some standard problems following that, I finally managed to get it up and running again with the old NIC teaming settings on one single physical network card. Now I am not able to reproduce the problem described above. So it is somehow related to the teaming - maybe some kind of bug? Edit: Did some more failing over without being able to make it fail. So removing the NIC team looks like it was a workaround. Now I tried to reestablish the intel NIC teaming with ALB (as it was before) and i still cannot make it fail. This is annoying due to the fact that now i actually cannot pinpoint the root of the problem. Now it just seems to be some kind of MS/intel hick-up - which is hard to accept because what if the problem reoccurs in 14 days? There is a strange thing that happened though. After recreating the NIC team I was not able to rename the team to "PUBLIC" which the old team was called. So something has not been cleaned up in windows - although the server HAS been restarted! Edit: OK after restablishing the ALB teaming the error came back. So I am now going to do some thorough testing and i will get back with my observations. One thing is for sure. It is related to Intel 82575EB NICS, ALB and Gratuitous Arp.

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• help setting up an IPSEC vpn from my linux box

  - by robthewolf

  I have an office with a router and a remote server (Linux - Ubuntu 10.10). Both locations need to connect to a data supplier through a VPN. The VPN is an IPSEC gateway. I was able to configure my Linksys rv42 router to create a VPN connection successfully and now I need to do the same for Linux server. I have been messing around with this for too long. First I tried OpenVPN, but that is SSL and not IPSEC. Then I tried Shrew. I think I have the settings correct but I haven't been able to create the connection. It maybe that I have to use something else like a direct IPSEC config or something like that. If someone knows of a way to turn the following settings that I have been given below into a working IPSEC VPN connection I would be very grateful. Here are the settings I was given that must be used to connect to my supplier: Local destination network: 192.168.4.0/24 Local destination hosts: 192.168.4.100 Remote destination network: 192.167.40.0/24 Remote destination hosts: 192.168.40.27 VPN peering point: xxx.xxx.xxx.xxx Then they have given me the following details: IPSEC/ISAKMP Phase 1 Parameters: Authentication method: pre shared secret Diffie Hellman group: group 2 Encryption Algorithm: 3DES Lifetime in seconds:28800 Phase 2 parameters: IPSEC security: ESP Encryption algortims: 3DES Authentication algorithms: MD5 lifetime in seconds: 28800 pfs: disabled Here are the settings from my attempt to use shrew: n:version:2 n:network-ike-port:500 n:network-mtu-size:1380 n:client-addr-auto:0 n:network-frag-size:540 n:network-dpd-enable:1 n:network-notify-enable:1 n:client-banner-enable:1 n:client-dns-used:1 b:auth-mutual-psk:YjJzN2QzdDhyN2EyZDNpNG42ZzQ= n:phase1-dhgroup:2 n:phase1-keylen:0 n:phase1-life-secs:28800 n:phase1-life-kbytes:0 n:vendor-chkpt-enable:0 n:phase2-keylen:0 n:phase2-pfsgroup:-1 n:phase2-life-secs:28800 n:phase2-life-kbytes:0 n:policy-nailed:0 n:policy-list-auto:1 n:client-dns-auto:1 n:network-natt-port:4500 n:network-natt-rate:15 s:client-dns-addr:0.0.0.0 s:client-dns-suffix: s:network-host:xxx.xxx.xxx.xxx s:client-auto-mode:pull s:client-iface:virtual s:client-ip-addr:192.168.4.0 s:client-ip-mask:255.255.255.0 s:network-natt-mode:enable s:network-frag-mode:disable s:auth-method:mutual-psk s:ident-client-type:address s:ident-client-data:192.168.4.0 s:ident-server-type:address s:ident-server-data:192.168.40.0 s:phase1-exchange:aggressive s:phase1-cipher:3des s:phase1-hash:md5 s:phase2-transform:3des s:phase2-hmac:md5 s:ipcomp-transform:disabled Finally here is the debug output from the shrew log: 10/12/22 17:22:18 ii : ipc client process thread begin ... 10/12/22 17:22:18 < A : peer config add message 10/12/22 17:22:18 DB : peer added ( obj count = 1 ) 10/12/22 17:22:18 ii : local address 217.xxx.xxx.xxx selected for peer 10/12/22 17:22:18 DB : tunnel added ( obj count = 1 ) 10/12/22 17:22:18 < A : proposal config message 10/12/22 17:22:18 < A : proposal config message 10/12/22 17:22:18 < A : client config message 10/12/22 17:22:18 < A : local id '192.168.4.0' message 10/12/22 17:22:18 < A : remote id '192.168.40.0' message 10/12/22 17:22:18 < A : preshared key message 10/12/22 17:22:18 < A : peer tunnel enable message 10/12/22 17:22:18 DB : new phase1 ( ISAKMP initiator ) 10/12/22 17:22:18 DB : exchange type is aggressive 10/12/22 17:22:18 DB : 217.xxx.xxx.xxx:500 <- 206.xxx.xxx.xxx:500 10/12/22 17:22:18 DB : c1a8b31ac860995d:0000000000000000 10/12/22 17:22:18 DB : phase1 added ( obj count = 1 ) 10/12/22 17:22:18 : security association payload 10/12/22 17:22:18 : - proposal #1 payload 10/12/22 17:22:18 : -- transform #1 payload 10/12/22 17:22:18 : key exchange payload 10/12/22 17:22:18 : nonce payload 10/12/22 17:22:18 : identification payload 10/12/22 17:22:18 : vendor id payload 10/12/22 17:22:18 ii : local supports nat-t ( draft v00 ) 10/12/22 17:22:18 : vendor id payload 10/12/22 17:22:18 ii : local supports nat-t ( draft v01 ) 10/12/22 17:22:18 : vendor id payload 10/12/22 17:22:18 ii : local supports nat-t ( draft v02 ) 10/12/22 17:22:18 : vendor id payload 10/12/22 17:22:18 ii : local supports nat-t ( draft v03 ) 10/12/22 17:22:18 : vendor id payload 10/12/22 17:22:18 ii : local supports nat-t ( rfc ) 10/12/22 17:22:18 : vendor id payload 10/12/22 17:22:18 ii : local supports DPDv1 10/12/22 17:22:18 : vendor id payload 10/12/22 17:22:18 ii : local is SHREW SOFT compatible 10/12/22 17:22:18 : vendor id payload 10/12/22 17:22:18 ii : local is NETSCREEN compatible 10/12/22 17:22:18 : vendor id payload 10/12/22 17:22:18 ii : local is SIDEWINDER compatible 10/12/22 17:22:18 : vendor id payload 10/12/22 17:22:18 ii : local is CISCO UNITY compatible 10/12/22 17:22:18 = : cookies c1a8b31ac860995d:0000000000000000 10/12/22 17:22:18 = : message 00000000 10/12/22 17:22:18 - : send IKE packet 217.xxx.xxx.xxx:500 - 206.xxx.xxx.xxx:500 ( 484 bytes ) 10/12/22 17:22:18 DB : phase1 resend event scheduled ( ref count = 2 ) 10/12/22 17:22:18 ii : opened tap device tap0 10/12/22 17:22:28 - : resend 1 phase1 packet(s) 217.xxx.xxx.xxx:500 - 206.xxx.xxx.xxx:500 10/12/22 17:22:38 - : resend 1 phase1 packet(s) 217.xxx.xxx.xxx:500 - 206.xxx.xxx.xxx:500 10/12/22 17:22:48 - : resend 1 phase1 packet(s) 217.xxx.xxx.xxx:500 - 206.xxx.xxx.xxx:500 10/12/22 17:22:58 ii : resend limit exceeded for phase1 exchange 10/12/22 17:22:58 ii : phase1 removal before expire time 10/12/22 17:22:58 DB : phase1 deleted ( obj count = 0 ) 10/12/22 17:22:58 ii : closed tap device tap0 10/12/22 17:22:58 DB : tunnel stats event canceled ( ref count = 1 ) 10/12/22 17:22:58 DB : removing tunnel config references 10/12/22 17:22:58 DB : removing tunnel phase2 references 10/12/22 17:22:58 DB : removing tunnel phase1 references 10/12/22 17:22:58 DB : tunnel deleted ( obj count = 0 ) 10/12/22 17:22:58 DB : removing all peer tunnel refrences 10/12/22 17:22:58 DB : peer deleted ( obj count = 0 ) 10/12/22 17:22:58 ii : ipc client process thread exit ...

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• My D-Link's Ethernet bridge downlink just got 10-30x slower?

  - by Jay Levitt

  TL;DR: I unplugged my network to move my desk, and now downloading via my DIR-655's Ethernet LAN bridge is 10-30x slower than the Ethernet switch it's plugged into. Background My network is SMC cable modem <-> Cisco firewall <-> Netgear switch <-> D-Link WiFi† | | | | SMC8014 ASA-5505 GS608v2 gigE DIR-655 rev A3 gigE †The DIR-655 is used as an access point, not a router (although what D-Link calls an access point, I'd call a bridge). The "WAN" port is unused; the Netgear connects to the built-in 4-port Ethernet LAN switch, inside the built- in router/firewall. Endpoints: MacBook Pro 17" mid-2010 iPhone 4S Fedora 12 Linux server running reasonably fast dual-Athlon X2, VelociRaptors, etc. All cables are <10 feet, mostly CAT-5e, some CAT-6, all premade. All WiFi endpoints are within three feet of the D-Link. Yesterday I unplugged and rearranged stuff, and now connecting via the D-Link - even through the wired switch, right next to the incoming network cable - is 30x slower than connecting directly to the Netgear switch, on both my MacBook and iPhone. How I'm measuring "slower" I'm mostly using http://speedtest.net, which of course only really measures broadband speeds. I've also installed http://www.speedtest.net/mini.php on my local server, but can't test the iPhone with that. Results Speedtest.net, closest server over Comcast business-class: CONFIG | PING (ms) | DOWN (Mbps) | UP (Mbps) Mac <-> Ethernet <-> Netgear | 9 | 31.6 | 6.8 Mac <-> Ethernet <-> D-Link | 8 | 4.1 | 6.0 Mac <-> WiFi <-> D-Link | 9 | 1.4 | 2.9 iPhone <-> WiFi <-> D-Link | 67 | 0.4 | 1.6 Speedtest Mini on Linux PC: CONFIG | DOWN (Mbps) | UP (Mbps) Mac <-> Ethernet <-> NetGear | 97.2 | 76.9 Mac <-> Ethernet <-> D-Link | 8.2 | 24.2 Mac <-> WiFi <-> D-Link | 1.0 | 8.6 Slow typing in SSH: Mac <-> Ethernet <-> Netgear <-> Linux PC: smooth Mac <-> Ethernet <-> D-Link <-> Linux PC: choppy Note that D-Link upload speeds are normal on broadband, slower locally (but I'd believe that's a D-Link limitation), and always faster than the downloads! Since ssh is choppy just with slow typing, I don't believe it's a throttling-type problem either; that's not a lot of bandwidth. What I've tried Swapping all "good" and "bad" cables Re-plugging "bad" cable from D-Link to Netgear and watching it be the "good" cable pulling cables away from power lines Verify that the Mac auto-detects the D-Link as gigE Try to verify the link speed of the D-Link <- Netgear connection, but the firmware doesn't report that Verify that the D-Link sees no TX/RX errors or collisions Use different Ethernet ports on both Netgear and D-Link Reset the D-Link to factory settings Upgrade the D-Link firmware from 1.21 to 1.35NA, 2010/11/12, the latest Reboot everything at least once On the Mac, disable Wi-Fi during the Ethernet tests, and unplug Ethernet during the Wi-Fi tests Using iStumbler, verify that the D-Link isn't picking overloaded Wi-Fi channels (usually just 1-5 neighbors on my and adjacent channels, average for my apt building) Verify that the only client connected to the Wi-Fi was the iPhone Verify that nothing was being chatty on my network according to the WISH log Enable and disable all sorts of D-Link settings, including forcing WAN auto-detect to gigE So. I don't mind buying a new access point—I wouldn't mind having a dual-link network—but as a guy who's been networking since gated v4 was a drastic rewrite, and who often used physical sniffers in the days before Wireshark, I'm baffled. I hate being baffled. What could I possibly have changed that would result in this? How can I measure it? All I can think of is a static zap—thick carpet, socks, HVAC—but I didn't feel one, and does that really happen anymore? Can I test if it's Ethernet vs. TCP layer slowness? I'm not familiar with modern network utilities; it's hard to Google without hitting "Q: Why is my network slow? A: Is your microwave on?" If I don't get an answer here, will someone big and powerful help me migrate it to serverfault without getting screamed back here? In the words of Inigo Montoya, "I must know." Don't get all Dread Pirate Roberts on me.

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• Windows Azure Root CAs and SSL Client Certificates

  - by Your DisplayName here!

  I ran into some problems while trying to make SSL client certificates work for StarterSTS 1.5. In theory you have to do two things (via startup tasks): Unlock the SSL section in IIS Install all the root certificates for the client certs you want to accept I did that. But it still does not work. While inspecting the event log, I stumbled over an schannel error message that I’ve never seen before: “When asking for client authentication, this server sends a list of trusted certificate authorities to the client. The client uses this list to choose a client certificate that is trusted by the server. Currently, this server trusts so many certificate authorities that the list has grown too long. This list has thus been truncated. The administrator of this machine should review the certificate authorities trusted for client authentication and remove those that do not really need to be trusted.” WTF? And indeed standard Azure (web role) VMs trust 275 root CAs (see attached list). Including kinda obscure ones. I don’t really know why MS made this design decision. It seems just wrong (including breaking the SSL client cert functionality). Deleting like 60% of them made SSL client certs from my CA work. So I guess I now have to find an automated way to attach CTLs to my site…joy. Exported list of trusted CA (as of 30th Dec 2010) AC Raíz Certicámara S.A. (4/2/2030 9:42:02 PM) AC RAIZ FNMT-RCM (1/1/2030 12:00:00 AM) A-CERT ADVANCED (10/23/2011 2:14:14 PM) Actalis Authentication CA G1 (6/25/2022 2:06:00 PM) Agence Nationale de Certification Electronique (8/12/2037 9:03:17 AM) Agence Nationale de Certification Electronique (8/12/2037 9:58:14 AM) Agencia Catalana de Certificacio (NIF Q-0801176-I) (1/7/2031 10:59:59 PM) America Online Root Certification Authority 1 (11/19/2037 8:43:00 PM) America Online Root Certification Authority 2 (9/29/2037 2:08:00 PM) ANCERT Certificados CGN (2/11/2024 5:27:12 PM) ANCERT Certificados Notariales (2/11/2024 3:58:26 PM) ANCERT Corporaciones de Derecho Publico (2/11/2024 5:22:45 PM) A-Trust-nQual-01 (11/30/2014 11:00:00 PM) A-Trust-nQual-03 (8/17/2015 10:00:00 PM) A-Trust-Qual-01 (11/30/2014 11:00:00 PM) A-Trust-Qual-02 (12/2/2014 11:00:00 PM) A-Trust-Qual-03a (4/24/2018 10:00:00 PM) Austria Telekom-Control Kommission (9/24/2005 12:40:00 PM) Austrian Society for Data Protection (2/12/2009 11:30:30 AM) Austrian Society for Data Protection GLOBALTRUST Certification Service (9/18/2036 2:12:35 PM) Autoridad Certificadora Raiz de la Secretaria de Economia (5/9/2025 12:00:00 AM) Autoridad de Certificacion de la Abogacia (6/13/2030 10:00:00 PM) Autoridad de Certificacion Firmaprofesional CIF A62634068 (10/24/2013 10:00:00 PM) Autoridade Certificadora Raiz Brasileira (11/30/2011 11:59:00 PM) Baltimore CyberTrust Root (5/12/2025 11:59:00 PM) BIT AdminCA-CD-T01 (1/25/2016 12:36:19 PM) BIT Admin-Root-CA (11/10/2021 7:51:07 AM) Buypass Class 2 CA 1 (10/13/2016 10:25:09 AM) Buypass Class 3 CA 1 (5/9/2015 2:13:03 PM) CA Disig (3/22/2016 1:39:34 AM) CertEurope (3/27/2037 11:00:00 PM) CERTICAMARA S.A. (2/23/2015 5:10:37 PM) Certicámara S.A. (5/23/2011 10:00:00 PM) Certigna (6/29/2027 3:13:05 PM) Certipost E-Trust Primary Normalised CA (7/26/2020 10:00:00 AM) Certipost E-Trust Primary Qualified CA (7/26/2020 10:00:00 AM) Certipost E-Trust Primary TOP Root CA (7/26/2025 10:00:00 AM) Certisign Autoridade Certificadora AC1S (6/27/2018 12:00:00 AM) Certisign Autoridade Certificadora AC2 (6/27/2018 12:00:00 AM) Certisign Autoridade Certificadora AC3S (7/9/2018 8:56:32 PM) Certisign Autoridade Certificadora AC4 (6/27/2018 12:00:00 AM) CertPlus Class 1 Primary CA (7/6/2020 11:59:59 PM) CertPlus Class 2 Primary CA (7/6/2019 11:59:59 PM) CertPlus Class 3 Primary CA (7/6/2019 11:59:59 PM) CertPlus Class 3P Primary CA (7/6/2019 11:59:59 PM) CertPlus Class 3TS Primary CA (7/6/2019 11:59:59 PM) CertRSA01 (3/3/2010 2:59:59 PM) certSIGN Root CA (7/4/2031 5:20:04 PM) Certum (6/11/2027 10:46:39 AM) Certum Trusted Network CA (12/31/2029 12:07:37 PM) Chambers of Commerce Root - 2008 (7/31/2038 12:29:50 PM) Chambersign Chambers of Commerce Root (9/30/2037 4:13:44 PM) Chambersign Global Root (9/30/2037 4:14:18 PM) Chambersign Public Notary Root (9/30/2037 4:14:49 PM) Chunghwa Telecom Co. Ltd. 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(12/31/2029 11:59:59 PM) StartCom Certification Authority (9/17/2036 7:46:36 PM) S-TRUST Authentication and Encryption Root CA 2005:PN (6/21/2030 11:59:59 PM) Swisscom Root CA 1 (8/18/2025 10:06:20 PM) SwissSign (10/25/2036 8:30:35 AM) SwissSign Platinum G2 Root CA (10/25/2036 8:36:00 AM) SwissSign Silver G2 Root CA (10/25/2036 8:32:46 AM) TC TrustCenter Class 1 CA (1/1/2011 11:59:59 AM) TC TrustCenter Class 2 CA (1/1/2011 11:59:59 AM) TC TrustCenter Class 2 CA II (12/31/2025 10:59:59 PM) TC TrustCenter Class 3 CA (1/1/2011 11:59:59 AM) TC TrustCenter Class 3 CA II (12/31/2025 10:59:59 PM) TC TrustCenter Class 4 CA (1/1/2011 11:59:59 AM) TC TrustCenter Class 4 CA II (12/31/2025 10:59:59 PM) TC TrustCenter Time Stamping CA (1/1/2011 11:59:59 AM) TC TrustCenter Universal CA I (12/31/2025 10:59:59 PM) TC TrustCenter Universal CA II (12/31/2030 10:59:59 PM) thawte (12/31/2020 11:59:59 PM) thawte (7/16/2036 11:59:59 PM) thawte (12/31/2020 11:59:59 PM) thawte (12/31/2020 11:59:59 PM) thawte (12/31/2020 11:59:59 PM) thawte (12/31/2020 11:59:59 PM) thawte (12/31/2020 11:59:59 PM) thawte Primary Root CA - G2 (1/18/2038 11:59:59 PM) thawte Primary Root CA - G3 (12/1/2037 11:59:59 PM) Thawte Timestamping CA (12/31/2020 11:59:59 PM) Trustis EVS Root CA (1/9/2027 11:56:00 AM) Trustis FPS Root CA (1/21/2024 11:36:54 AM) Trustwave (1/1/2035 5:37:19 AM) Trustwave (12/31/2029 7:40:55 PM) Trustwave (12/31/2029 7:52:06 PM) TURKTRUST Elektronik Islem Hizmetleri (9/16/2015 12:13:05 PM) TURKTRUST Elektronik Islem Hizmetleri (3/22/2015 10:04:51 AM) TURKTRUST Elektronik Sertifika Hizmet Saglayicisi (9/16/2015 10:07:57 AM) TURKTRUST Elektronik Sertifika Hizmet Saglayicisi (3/22/2015 10:27:17 AM) TÜRKTRUST Elektronik Sertifika Hizmet Saglayicisi (12/22/2017 6:37:19 PM) TW Government Root Certification Authority (12/5/2032 1:23:33 PM) TWCA Root Certification Authority 1 (12/31/2030 3:59:59 PM) TWCA Root Certification Authority 2 (12/31/2030 3:59:59 PM) U.S. Government FBCA (10/6/2010 6:53:56 PM) UCA Global Root (12/31/2037 12:00:00 AM) UCA Root (12/31/2029 12:00:00 AM) USERTrust (7/9/2019 6:40:36 PM) USERTrust (7/9/2019 5:36:58 PM) USERTrust (6/24/2019 7:06:30 PM) USERTrust (7/9/2019 6:19:22 PM) USERTrust (5/30/2020 10:48:38 AM) UTN - USERFirst-Network Applications (7/9/2019 6:57:49 PM) ValiCert Class 3 Policy Validation Authority (6/26/2019 12:22:33 AM) VAS Latvijas Pasts SSI(RCA) (9/13/2024 9:27:57 AM) VeriSign (5/18/2018 11:59:59 PM) VeriSign (7/16/2036 11:59:59 PM) VeriSign (8/1/2028 11:59:59 PM) VeriSign (12/31/1999 9:37:48 AM) VeriSign (1/7/2004 11:59:59 PM) VeriSign (5/18/2018 11:59:59 PM) VeriSign (1/7/2004 11:59:59 PM) VeriSign (8/1/2028 11:59:59 PM) VeriSign (8/1/2028 11:59:59 PM) VeriSign (1/7/2020 11:59:59 PM) VeriSign (12/31/1999 9:35:58 AM) VeriSign (8/1/2028 11:59:59 PM) VeriSign (7/16/2036 11:59:59 PM) VeriSign (1/7/2004 11:59:59 PM) VeriSign (7/16/2036 11:59:59 PM) VeriSign (1/7/2010 11:59:59 PM) VeriSign (5/18/2018 11:59:59 PM) VeriSign (8/1/2028 11:59:59 PM) VeriSign (1/7/2004 11:59:59 PM) VeriSign (7/16/2036 11:59:59 PM) VeriSign (7/16/2036 11:59:59 PM) VeriSign (8/1/2028 11:59:59 PM) VeriSign (5/18/2018 11:59:59 PM) VeriSign Class 3 Public Primary CA (8/1/2028 11:59:59 PM) VeriSign Class 3 Public Primary Certification Authority - G4 (1/18/2038 11:59:59 PM) VeriSign Time Stamping CA (1/7/2004 11:59:59 PM) VeriSign Universal Root Certification Authority (12/1/2037 11:59:59 PM) Visa eCommerce Root (6/24/2022 12:16:12 AM) Visa Information Delivery Root CA (6/29/2025 5:42:42 PM) VRK Gov. Root CA (12/18/2023 1:51:08 PM) Wells Fargo Root Certificate Authority (1/14/2021 4:41:28 PM) WellsSecure Public Certificate Authority (12/14/2022 12:07:54 AM) Xcert EZ by DST (7/11/2009 4:14:18 PM)

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• 10 Reasons Why Java is the Top Embedded Platform

  - by Roger Brinkley

  With the release of Oracle ME Embedded 3.2 and Oracle Java Embedded Suite, Java is now ready to fully move into the embedded developer space, what many have called the "Internet of Things". Here are 10 reasons why Java is the top embedded platform. 1. Decouples software development from hardware development cycle Development is typically split between both hardware and software in a traditional design flow . This leads to complicated co-design and requires prototype hardware to be built. This parallel and interdependent hardware / software design process typically leads to two or more re-development phases. With Embedded Java, all specific work is carried out in software, with the (processor) hardware implementation fully decoupled. This with eliminate or at least reduces the need for re-spins of software or hardware and the original development efforts can be carried forward directly into product development and validation. 2. Development and testing can be done (mostly) using standard desktop systems through emulation Because the software and hardware are decoupled it now becomes easier to test the software long before it reaches the hardware through hardware emulation. Emulation is the ability of a program in an electronic device to imitate another program or device. In the past Java tools like the Java ME SDK and the SunSPOTs Solarium provided developers with emulation for a complete set of mobile telelphones and SunSpots. This often included network interaction or in the case of SunSPOTs radio communication. What emulation does is speed up the development cycle by refining the software development process without the need of hardware. The software is fixed, redefined, and refactored without the timely expense of hardware testing. With tools like the Java ME 3.2 SDK, Embedded Java applications can be be quickly developed on Windows based platforms. In the end of course developers should do a full set of testing on the hardware as incompatibilities between emulators and hardware will exist, but the amount of time to do this should be significantly reduced. 3. Highly productive language, APIs, runtime, and tools mean quick time to market Charles Nutter probably said it best in twitter blog when he tweeted, "Every time I see a piece of C code I need to port, my heart dies a little. Then I port it to 1/4 as much Java, and feel better." The Java environment is a very complex combination of a Java Virtual Machine, the Java Language, and it's robust APIs. Combine that with the Java ME SDK for small devices or just Netbeans for the larger devices and you have a development environment where development time is reduced significantly meaning the product can be shipped sooner. Of course this is assuming that the engineers don't get slap happy adding new features given the extra time they'll have.  4. Create high-performance, portable, secure, robust, cross-platform applications easily The latest JIT compilers for the Oracle JVM approach the speed of C/C++ code, and in some memory allocation intensive circumstances, exceed it. And specifically for the embedded devices both ME Embedded and SE Embedded have been optimized for the smaller footprints.  In portability Java uses Bytecode to make the language platform independent. This creates a write once run anywhere environment that allows you to develop on one platform and execute on others and avoids a platform vendor lock in. For security, Java achieves protection by confining a Java program to a Java execution environment and not allowing it to access other parts of computer.  In variety of systems the program must execute reliably to be robust. Finally, Oracle Java ME Embedded is a cross-industry and cross-platform product optimized in release version 3.2 for chipsets based on the ARM architectures. Similarly Oracle Java SE Embedded works on a variety of ARM V5, V6, and V7, X86 and Power Architecture Linux. 5. Java isolates your apps from language and platform variations (e.g. C/C++, kernel, libc differences) This has been a key factor in Java from day one. Developers write to Java and don't have to worry about underlying differences in the platform variations. Those platform variations are being managed by the JVM. Gone are the C/C++ problems like memory corruptions, stack overflows, and other such bugs which are extremely difficult to isolate. Of course this doesn't imply that you won't be able to get away from native code completely. There could be some situations where you have to write native code in either assembler or C/C++. But those instances should be limited. 6. Most popular embedded processors supported allowing design flexibility Java SE Embedded is now available on ARM V5, V6, and V7 along with Linux on X86 and Power Architecture platforms. Java ME Embedded is available on system based on ARM architecture SOCs with low memory footprints and a device emulation environment for x86/Windows desktop computers, integrated with the Java ME SDK 3.2. A standard binary of Oracle Java ME Embedded 3.2 for ARM KEIL development boards based on ARM Cortex M-3/4 (KEIL MCBSTM32F200 using ST Micro SOC STM32F207IG) will soon be available for download from the Oracle Technology Network (OTN). 7. Support for key embedded features (low footprint, power mgmt., low latency, etc) All embedded devices by there very nature are constrained in some way. Economics may dictate a device with a less RAM and ROM. The CPU needs can dictate a less powerful device. Power consumption is another major resource in some embedded devices as connecting to consistent power source not always desirable or possible. For others they have to constantly on. Often many of these systems are headless (in the embedded space it's almost always Halloween).  For memory resources ,Java ME Embedded can run in environment as low as 130KB RAM/350KB ROM for a minimal, customized configuration up to 700KB RAM/1500KB ROM for the full, standard configuration. Java SE Embedded is designed for environments starting at 32MB RAM/39MB  ROM. Key functionality of embedded devices such as auto-start and recovery, flexible networking are fully supported. And while Java SE Embedded has been optimized for mid-range to high-end embedded systems, Java ME Embedded is a Java runtime stack optimized for small embedded systems. It provides a robust and flexible application platform with dedicated embedded functionality for always-on, headless (no graphics/UI), and connected devices. 8. Leverage huge Java developer ecosystem (expertise, existing code) There are over 9 million developers in world that work on Java, and while not all of them work on embedded systems, their wealth of expertise in developing applications is immense. In short, getting a java developer to work on a embedded system is pretty easy, you probably have a java developer living in your subdivsion.  Then of course there is the wealth of existing code. The Java Embedded Community on Java.net is central gathering place for embedded Java developers. Conferences like Embedded Java @ JavaOne and the a variety of hardware vendor conferences like Freescale Technlogy Forums offer an excellent opportunity for those interested in embedded systems. 9. Easily create end-to-end solutions integrated with Java back-end services In the "Internet of Things" things aren't on an island doing an single task. For instance and embedded drink dispenser doesn't just dispense a beverage, but could collect money from a credit card and also send information about current sales. Similarly, an embedded house power monitoring system doesn't just manage the power usage in a house, but can also send that data back to the power company. In both cases it isn't about the individual thing, but monitoring a collection of  things. How much power did your block, subdivsion, area of town, town, county, state, nation, world use? How many Dr Peppers were purchased from thing1, thing2, thingN? The point is that all this information can be collected and transferred securely  (and believe me that is key issue that Java fully supports) to back end services for further analysis. And what better back in service exists than a Java back in service. It's interesting to note that on larger embedded platforms that support the Java Embedded Suite some of the analysis might be done on the embedded device itself as JES has a glassfish server and Java Database as part of the installation. The result is an end to end Java solution. 10. Solutions from constrained devices to server-class systems Just take a look at some of the embedded Java systems that have already been developed and you'll see a vast range of solutions. Livescribe pen, Kindle, each and every Blu-Ray player, Cisco's Advanced VOIP phone, KronosInTouch smart time clock, EnergyICT smart metering, EDF's automated meter management, Ricoh Printers, and Stanford's automated car  are just a few of the list of embedded Java implementation that continues to grow. Conclusion Now if your a Java Developer you probably look at some of the 10 reasons and say "duh", but for the embedded developers this is should be an eye opening list. And with the release of ME Embedded 3.2 and the Java Embedded Suite the embedded developers life is now a whole lot easier. For the Java developer your employment opportunities are about to increase. For both it's a great time to start developing Java for the "Internet of Things".

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• How do you stop scripters from slamming your website hundreds of times a second?

  - by davebug

  [update] I've accepted an answer, as lc deserves the bounty due to the well thought-out answer, but sadly, I believe we're stuck with our original worst case scenario: CAPTCHA everyone on purchase attempts of the crap. Short explanation: caching / web farms make it impossible for us to actually track hits, and any workaround (sending a non-cached web-beacon, writing to a unified table, etc.) slows the site down worse than the bots would. There is likely some pricey bit of hardware from Cisco or the like that can help at a high level, but it's hard to justify the cost if CAPTCHAing everyone is an alternative. I'll attempt to do a more full explanation in here later, as well as cleaning this up for future searchers (though others are welcome to try, as it's community wiki). I've added bounty to this question and attempted to explain why the current answers don't fit our needs. First, though, thanks to all of you who have thought about this, it's amazing to have this collective intelligence to help work through seemingly impossible problems. I'll be a little more clear than I was before: This is about the bag o' crap sales on woot.com. I'm the president of Woot Workshop, the subsidiary of Woot that does the design, writes the product descriptions, podcasts, blog posts, and moderates the forums. I work in the css/html world and am only barely familiar with the rest of the developer world. I work closely with the developers and have talked through all of the answers here (and many other ideas we've had). Usability of the site is a massive part of my job, and making the site exciting and fun is most of the rest of it. That's where the three goals below derive. CAPTCHA harms usability, and bots steal the fun and excitement out of our crap sales. To set up the scenario a little more, bots are slamming our front page tens of times a second screenscraping (and/or scanning our rss) for the Random Crap sale. The moment they see that, it triggers a second stage of the program that logs in, clicks I want One, fills out the form, and buys the crap. In current (2/6/2009) order of votes: lc: On stackoverflow and other sites that use this method, they're almost always dealing with authenticated (logged in) users, because the task being attempted requires that. On Woot, anonymous (non-logged) users can view our home page. In other words, the slamming bots can be non-authenticated (and essentially non-trackable except by IP address). So we're back to scanning for IPs, which a) is fairly useless in this age of cloud networking and spambot zombies and b) catches too many innocents given the number of businesses that come from one IP address (not to mention the issues with non-static IP ISPs and potential performance hits to trying to track this). Oh, and having people call us would be the worst possible scenario. Can we have them call you? BradC Ned Batchelder's methods look pretty cool, but they're pretty firmly designed to defeat bots built for a network of sites. Our problem is bots are built specifically to defeat our site. Some of these methods could likely work for a short time until the scripters evolved their bots to ignore the honeypot, screenscrape for nearby label names instead of form ids, and use a javascript-capable browser control. lc again "Unless, of course, the hype is part of you

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• NFS issue brings down entire vSphere ESX estate

  - by growse

  I experienced an odd issue this morning where an NFS issue appeared to have taken down the majority of my VMs hosted on a small vSphere 5.0 estate. The infrastructure itself is 4x IBM HS21 blades running around 20 VMs. The storage is provided by a single HP X1600 array with attached D2700 chassis running Solaris 11. There's a couple of storage pools on this which are exposed over NFS for the storage of the VM files, and some iSCSI LUNs for things like MSCS shared disks. Normally, this is pretty stable, but I appreciate the lack of resiliancy in having a single X1600 doing all the storage. This morning, in the logs of each ESX host, at around 0521 GMT I saw a lot of entries like this: 2011-11-30T05:21:54.161Z cpu2:2050)NFSLock: 608: Stop accessing fd 0x41000a4cf9a8 3 2011-11-30T05:21:54.161Z cpu2:2050)NFSLock: 608: Stop accessing fd 0x41000a4dc9e8 3 2011-11-30T05:21:54.161Z cpu2:2050)NFSLock: 608: Stop accessing fd 0x41000a4d3fa8 3 2011-11-30T05:21:54.161Z cpu2:2050)NFSLock: 608: Stop accessing fd 0x41000a4de0a8 3 [....] 2011-11-30T06:16:07.042Z cpu0:2058)WARNING: NFS: 283: Lost connection to the server 10.13.111.197 mount point /sastank/VMStorage, mounted as f0342e1c-19be66b5-0000-000000000000 ("SAStank") 2011-11-30T06:17:01.459Z cpu2:4011)NFS: 292: Restored connection to the server 10.13.111.197 mount point /sastank/VMStorage, mounted as f0342e1c-19be66b5-0000-000000000000 ("SAStank") 2011-11-30T06:25:17.887Z cpu3:2051)NFSLock: 608: Stop accessing fd 0x41000a4c2b28 3 2011-11-30T06:27:16.063Z cpu3:4011)NFSLock: 568: Start accessing fd 0x41000a4d8928 again 2011-11-30T06:35:30.827Z cpu1:2058)WARNING: NFS: 283: Lost connection to the server 10.13.111.197 mount point /tank/ISO, mounted as 5acdbb3e-410e56e3-0000-000000000000 ("ISO (1)") 2011-11-30T06:36:37.953Z cpu6:2054)NFS: 292: Restored connection to the server 10.13.111.197 mount point /tank/ISO, mounted as 5acdbb3e-410e56e3-0000-000000000000 ("ISO (1)") 2011-11-30T06:40:08.242Z cpu6:2054)NFSLock: 608: Stop accessing fd 0x41000a4c3e68 3 2011-11-30T06:40:34.647Z cpu3:2051)NFSLock: 568: Start accessing fd 0x41000a4d8928 again 2011-11-30T06:44:42.663Z cpu1:2058)WARNING: NFS: 283: Lost connection to the server 10.13.111.197 mount point /sastank/VMStorage, mounted as f0342e1c-19be66b5-0000-000000000000 ("SAStank") 2011-11-30T06:44:53.973Z cpu0:4011)NFS: 292: Restored connection to the server 10.13.111.197 mount point /sastank/VMStorage, mounted as f0342e1c-19be66b5-0000-000000000000 ("SAStank") 2011-11-30T06:51:28.296Z cpu5:2058)NFSLock: 608: Stop accessing fd 0x41000ae3c528 3 2011-11-30T06:51:44.024Z cpu4:2052)NFSLock: 568: Start accessing fd 0x41000ae3b8e8 again 2011-11-30T06:56:30.758Z cpu4:2058)WARNING: NFS: 283: Lost connection to the server 10.13.111.197 mount point /sastank/VMStorage, mounted as f0342e1c-19be66b5-0000-000000000000 ("SAStank") 2011-11-30T06:56:53.389Z cpu7:2055)NFS: 292: Restored connection to the server 10.13.111.197 mount point /sastank/VMStorage, mounted as f0342e1c-19be66b5-0000-000000000000 ("SAStank") 2011-11-30T07:01:50.350Z cpu6:2054)ScsiDeviceIO: 2316: Cmd(0x41240072bc80) 0x12, CmdSN 0x9803 to dev "naa.600508e000000000505c16815a36c50d" failed H:0x0 D:0x2 P:0x0 Valid sense data: 0x5 0x24 0x0. 2011-11-30T07:03:48.449Z cpu3:2051)NFSLock: 608: Stop accessing fd 0x41000ae46b68 3 2011-11-30T07:03:57.318Z cpu4:4009)NFSLock: 568: Start accessing fd 0x41000ae48228 again (I've put a complete dump from one of the hosts on pastebin: http://pastebin.com/Vn60wgTt) When I got in the office at 9am, I saw various failures and alarms and troubleshooted the issue. It turned out that pretty much all of the VMs were inaccessible, and that the ESX hosts either were describing each VM as 'powered off', 'powered on', or 'unavailable'. The VMs described as 'powered on' where not in any way reachable or responding to pings, so this may be lies. There's absolutely no indication on the X1600 that anything was awry, and nothing on the switches to indicate any loss of connectivity. I only managed to resolve the issue by rebooting the ESX hosts in turn. I have a number of questions: What the hell happened? If this was a temporary NFS failure, why did it put the ESX hosts into a state from which a reboot was the only recovery? In the future, when the NFS server goes a little off-piste, what would be the best approach to add some resilience? I've been looking at budgeting for next year and potentially have budget to purchase another X1600/D2700/disks, would an identical mirrored disk setup help to mitigate these sorts of failures automatically? Edit (Added requested details) To expand with some details as requested: The X1600 has 12x 1TB disks lumped together in mirrored pairs as tank, and the D2700 (connected with a mini SAS cable) has 12x 300GB 10k SAS disks lumped together in mirrored pairs as sastank zpool status pool: rpool state: ONLINE scan: none requested config: NAME STATE READ WRITE CKSUM rpool ONLINE 0 0 0 c7t0d0s0 ONLINE 0 0 0 errors: No known data errors pool: sastank state: ONLINE scan: scrub repaired 0 in 74h21m with 0 errors on Wed Nov 30 02:51:58 2011 config: NAME STATE READ WRITE CKSUM sastank ONLINE 0 0 0 mirror-0 ONLINE 0 0 0 c7t14d0 ONLINE 0 0 0 c7t15d0 ONLINE 0 0 0 mirror-1 ONLINE 0 0 0 c7t16d0 ONLINE 0 0 0 c7t17d0 ONLINE 0 0 0 mirror-2 ONLINE 0 0 0 c7t18d0 ONLINE 0 0 0 c7t19d0 ONLINE 0 0 0 mirror-3 ONLINE 0 0 0 c7t20d0 ONLINE 0 0 0 c7t21d0 ONLINE 0 0 0 mirror-4 ONLINE 0 0 0 c7t22d0 ONLINE 0 0 0 c7t23d0 ONLINE 0 0 0 mirror-5 ONLINE 0 0 0 c7t24d0 ONLINE 0 0 0 c7t25d0 ONLINE 0 0 0 errors: No known data errors pool: tank state: ONLINE scan: scrub repaired 0 in 17h28m with 0 errors on Mon Nov 28 17:58:19 2011 config: NAME STATE READ WRITE CKSUM tank ONLINE 0 0 0 mirror-0 ONLINE 0 0 0 c7t1d0 ONLINE 0 0 0 c7t2d0 ONLINE 0 0 0 mirror-1 ONLINE 0 0 0 c7t3d0 ONLINE 0 0 0 c7t4d0 ONLINE 0 0 0 mirror-2 ONLINE 0 0 0 c7t5d0 ONLINE 0 0 0 c7t6d0 ONLINE 0 0 0 mirror-3 ONLINE 0 0 0 c7t8d0 ONLINE 0 0 0 c7t9d0 ONLINE 0 0 0 mirror-4 ONLINE 0 0 0 c7t10d0 ONLINE 0 0 0 c7t11d0 ONLINE 0 0 0 mirror-5 ONLINE 0 0 0 c7t12d0 ONLINE 0 0 0 c7t13d0 ONLINE 0 0 0 errors: No known data errors The filesystem exposed over NFS for the primary datastore is sastank/VMStorage zfs list NAME USED AVAIL REFER MOUNTPOINT rpool 45.1G 13.4G 92.5K /rpool rpool/ROOT 2.28G 13.4G 31K legacy rpool/ROOT/solaris 2.28G 13.4G 2.19G / rpool/dump 15.0G 13.4G 15.0G - rpool/export 11.9G 13.4G 32K /export rpool/export/home 11.9G 13.4G 32K /export/home rpool/export/home/andrew 11.9G 13.4G 11.9G /export/home/andrew rpool/swap 15.9G 29.2G 123M - sastank 1.08T 536G 33K /sastank sastank/VMStorage 1.01T 536G 1.01T /sastank/VMStorage sastank/comstar 71.7G 536G 31K /sastank/comstar sastank/comstar/sql_tempdb 6.31G 536G 6.31G - sastank/comstar/sql_tx_data 65.4G 536G 65.4G - tank 4.79T 578G 42K /tank tank/FTP 269G 578G 269G /tank/FTP tank/ISO 28.8G 578G 25.9G /tank/ISO tank/backupstage 2.64T 578G 2.49T /tank/backupstage tank/cifs 301G 578G 297G /tank/cifs tank/comstar 1.54T 578G 31K /tank/comstar tank/comstar/msdtc 1.07G 579G 32.8M - tank/comstar/quorum 577M 578G 47.9M - tank/comstar/sqldata 1.54T 886G 304G - tank/comstar/vsphere_lun 2.09G 580G 22.2M - tank/mcs-asset-repository 7.01M 578G 6.99M /tank/mcs-asset-repository tank/mscs-quorum 55K 578G 36K /tank/mscs-quorum tank/sccm 16.1G 578G 12.8G /tank/sccm As for the networking, all connections between the X1600, the Blades and the switch are either LACP or Etherchannel bonded 2x 1Gbit links. Switch is a single Cisco 3750. Storage traffic sits on its own VLAN segregated from VM machine traffic.

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• IPsec tunnel to Android device not created even though there is an IKE SA

  - by Quentin Swain

  I'm trying to configure a VPN tunnel between an Android device running 4.1 and a Fedora 17 Linux box running strongSwan 5.0. The device reports that it is connected and strongSwan statusall returns that there is an IKE SA, but doesn't display a tunnel. I used the instructions for iOS in the wiki to generate certificates and configure strongSwan. Since Android uses a modified version of racoon this should work and since the connection is partly established I think I am on the right track. I don't see any errors about not being able to create the tunnel. This is the configuration for the strongSwan connection conn android2 keyexchange=ikev1 authby=xauthrsasig xauth=server left=96.244.142.28 leftsubnet=0.0.0.0/0 leftfirewall=yes leftcert=serverCert.pem right=%any rightsubnet=10.0.0.0/24 rightsourceip=10.0.0.2 rightcert=clientCert.pem ike=aes256-sha1-modp1024 auto=add This is the output of strongswan statusall Status of IKE charon daemon (strongSwan 5.0.0, Linux 3.3.4-5.fc17.x86_64, x86_64): uptime: 20 minutes, since Oct 31 10:27:31 2012 malloc: sbrk 270336, mmap 0, used 198144, free 72192 worker threads: 8 of 16 idle, 7/1/0/0 working, job queue: 0/0/0/0, scheduled: 7 loaded plugins: charon aes des sha1 sha2 md5 random nonce x509 revocation constraints pubkey pkcs1 pkcs8 pgp dnskey pem openssl fips-prf gmp xcbc cmac hmac attr kernel-netlink resolve socket-default stroke updown xauth-generic Virtual IP pools (size/online/offline): android-hybrid: 1/0/0 android2: 1/1/0 Listening IP addresses: 96.244.142.28 Connections: android-hybrid: %any...%any IKEv1 android-hybrid: local: [C=CH, O=strongSwan, CN=vpn.strongswan.org] uses public key authentication android-hybrid: cert: "C=CH, O=strongSwan, CN=vpn.strongswan.org" android-hybrid: remote: [%any] uses XAuth authentication: any android-hybrid: child: dynamic === dynamic TUNNEL android2: 96.244.142.28...%any IKEv1 android2: local: [C=CH, O=strongSwan, CN=vpn.strongswan.org] uses public key authentication android2: cert: "C=CH, O=strongSwan, CN=vpn.strongswan.org" android2: remote: [C=CH, O=strongSwan, CN=client] uses public key authentication android2: cert: "C=CH, O=strongSwan, CN=client" android2: remote: [%any] uses XAuth authentication: any android2: child: 0.0.0.0/0 === 10.0.0.0/24 TUNNEL Security Associations (1 up, 0 connecting): android2[3]: ESTABLISHED 10 seconds ago, 96.244.142.28[C=CH, O=strongSwan, CN=vpn.strongswan.org]...208.54.35.241[C=CH, O=strongSwan, CN=client] android2[3]: Remote XAuth identity: android android2[3]: IKEv1 SPIs: 4151e371ad46b20d_i 59a56390d74792d2_r*, public key reauthentication in 56 minutes android2[3]: IKE proposal: AES_CBC_256/HMAC_SHA1_96/PRF_HMAC_SHA1/MODP_1024 The output of ip -s xfrm policy src ::/0 dst ::/0 uid 0 socket in action allow index 3851 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use - src ::/0 dst ::/0 uid 0 socket out action allow index 3844 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use - src ::/0 dst ::/0 uid 0 socket in action allow index 3835 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use - src ::/0 dst ::/0 uid 0 socket out action allow index 3828 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use - src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 socket in action allow index 3819 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use 2012-10-31 13:29:39 src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 socket out action allow index 3812 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use 2012-10-31 13:29:22 src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 socket in action allow index 3803 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use 2012-10-31 13:29:20 src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 socket out action allow index 3796 priority 0 ptype main share any flag (0x00000000) lifetime config: limit: soft 0(bytes), hard 0(bytes) limit: soft 0(packets), hard 0(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:29:08 use 2012-10-31 13:29:20 So a xfrm policy isn't being created for the connection, even though there is an SA between device and strongswan. Executing ip -s xfrm policy on the android device results in the following output: src 0.0.0.0/0 dst 10.0.0.2/32 uid 0 dir in action allow index 40 priority 2147483648 share any flag (0x00000000) lifetime config: limit: soft (INF)(bytes), hard (INF)(bytes) limit: soft (INF)(packets), hard (INF)(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:42:08 use - tmpl src 96.244.142.28 dst 25.239.33.30 proto esp spi 0x00000000(0) reqid 0(0x00000000) mode tunnel level required share any enc-mask 00000000 auth-mask 00000000 comp-mask 00000000 src 10.0.0.2/32 dst 0.0.0.0/0 uid 0 dir out action allow index 33 priority 2147483648 share any flag (0x00000000) lifetime config: limit: soft (INF)(bytes), hard (INF)(bytes) limit: soft (INF)(packets), hard (INF)(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:42:08 use - tmpl src 25.239.33.30 dst 96.244.142.28 proto esp spi 0x00000000(0) reqid 0(0x00000000) mode tunnel level required share any enc-mask 00000000 auth-mask 00000000 comp-mask 00000000 src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 dir 4 action allow index 28 priority 0 share any flag (0x00000000) lifetime config: limit: soft (INF)(bytes), hard (INF)(bytes) limit: soft (INF)(packets), hard (INF)(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:42:04 use 2012-10-31 13:42:08 src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 dir 3 action allow index 19 priority 0 share any flag (0x00000000) lifetime config: limit: soft (INF)(bytes), hard (INF)(bytes) limit: soft (INF)(packets), hard (INF)(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:42:04 use 2012-10-31 13:42:08 src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 dir 4 action allow index 12 priority 0 share any flag (0x00000000) lifetime config: limit: soft (INF)(bytes), hard (INF)(bytes) limit: soft (INF)(packets), hard (INF)(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:42:04 use 2012-10-31 13:42:06 src 0.0.0.0/0 dst 0.0.0.0/0 uid 0 dir 3 action allow index 3 priority 0 share any flag (0x00000000) lifetime config: limit: soft (INF)(bytes), hard (INF)(bytes) limit: soft (INF)(packets), hard (INF)(packets) expire add: soft 0(sec), hard 0(sec) expire use: soft 0(sec), hard 0(sec) lifetime current: 0(bytes), 0(packets) add 2012-10-31 13:42:04 use 2012-10-31 13:42:07 Logs from charon: 00[DMN] Starting IKE charon daemon (strongSwan 5.0.0, Linux 3.3.4-5.fc17.x86_64, x86_64) 00[KNL] listening on interfaces: 00[KNL] em1 00[KNL] 96.244.142.28 00[KNL] fe80::224:e8ff:fed2:18b2 00[CFG] loading ca certificates from '/etc/strongswan/ipsec.d/cacerts' 00[CFG] loaded ca certificate "C=CH, O=strongSwan, CN=strongSwan CA" from '/etc/strongswan/ipsec.d/cacerts/caCert.pem' 00[CFG] loading aa certificates from '/etc/strongswan/ipsec.d/aacerts' 00[CFG] loading ocsp signer certificates from '/etc/strongswan/ipsec.d/ocspcerts' 00[CFG] loading attribute certificates from '/etc/strongswan/ipsec.d/acerts' 00[CFG] loading crls from '/etc/strongswan/ipsec.d/crls' 00[CFG] loading secrets from '/etc/strongswan/ipsec.secrets' 00[CFG] loaded RSA private key from '/etc/strongswan/ipsec.d/private/clientKey.pem' 00[CFG] loaded IKE secret for %any 00[CFG] loaded EAP secret for android 00[CFG] loaded EAP secret for android 00[DMN] loaded plugins: charon aes des sha1 sha2 md5 random nonce x509 revocation constraints pubkey pkcs1 pkcs8 pgp dnskey pem openssl fips-prf gmp xcbc cmac hmac attr kernel-netlink resolve socket-default stroke updown xauth-generic 08[NET] waiting for data on sockets 16[LIB] created thread 16 [15338] 16[JOB] started worker thread 16 11[CFG] received stroke: add connection 'android-hybrid' 11[CFG] conn android-hybrid 11[CFG] left=%any 11[CFG] leftsubnet=(null) 11[CFG] leftsourceip=(null) 11[CFG] leftauth=pubkey 11[CFG] leftauth2=(null) 11[CFG] leftid=(null) 11[CFG] leftid2=(null) 11[CFG] leftrsakey=(null) 11[CFG] leftcert=serverCert.pem 11[CFG] leftcert2=(null) 11[CFG] leftca=(null) 11[CFG] leftca2=(null) 11[CFG] leftgroups=(null) 11[CFG] leftupdown=ipsec _updown iptables 11[CFG] right=%any 11[CFG] rightsubnet=(null) 11[CFG] rightsourceip=96.244.142.3 11[CFG] rightauth=xauth 11[CFG] rightauth2=(null) 11[CFG] rightid=%any 11[CFG] rightid2=(null) 11[CFG] rightrsakey=(null) 11[CFG] rightcert=(null) 11[CFG] rightcert2=(null) 11[CFG] rightca=(null) 11[CFG] rightca2=(null) 11[CFG] rightgroups=(null) 11[CFG] rightupdown=(null) 11[CFG] eap_identity=(null) 11[CFG] aaa_identity=(null) 11[CFG] xauth_identity=(null) 11[CFG] ike=aes256-sha1-modp1024 11[CFG] esp=aes128-sha1-modp2048,3des-sha1-modp1536 11[CFG] dpddelay=30 11[CFG] dpdtimeout=150 11[CFG] dpdaction=0 11[CFG] closeaction=0 11[CFG] mediation=no 11[CFG] mediated_by=(null) 11[CFG] me_peerid=(null) 11[CFG] keyexchange=ikev1 11[KNL] getting interface name for %any 11[KNL] %any is not a local address 11[KNL] getting interface name for %any 11[KNL] %any is not a local address 11[CFG] left nor right host is our side, assuming left=local 11[CFG] loaded certificate "C=CH, O=strongSwan, CN=vpn.strongswan.org" from 'serverCert.pem' 11[CFG] id '%any' not confirmed by certificate, defaulting to 'C=CH, O=strongSwan, CN=vpn.strongswan.org' 11[CFG] added configuration 'android-hybrid' 11[CFG] adding virtual IP address pool 'android-hybrid': 96.244.142.3/32 13[CFG] received stroke: add connection 'android2' 13[CFG] conn android2 13[CFG] left=96.244.142.28 13[CFG] leftsubnet=0.0.0.0/0 13[CFG] leftsourceip=(null) 13[CFG] leftauth=pubkey 13[CFG] leftauth2=(null) 13[CFG] leftid=(null) 13[CFG] leftid2=(null) 13[CFG] leftrsakey=(null) 13[CFG] leftcert=serverCert.pem 13[CFG] leftcert2=(null) 13[CFG] leftca=(null) 13[CFG] leftca2=(null) 13[CFG] leftgroups=(null) 13[CFG] leftupdown=ipsec _updown iptables 13[CFG] right=%any 13[CFG] rightsubnet=10.0.0.0/24 13[CFG] rightsourceip=10.0.0.2 13[CFG] rightauth=pubkey 13[CFG] rightauth2=xauth 13[CFG] rightid=(null) 13[CFG] rightid2=(null) 13[CFG] rightrsakey=(null) 13[CFG] rightcert=clientCert.pem 13[CFG] rightcert2=(null) 13[CFG] rightca=(null) 13[CFG] rightca2=(null) 13[CFG] rightgroups=(null) 13[CFG] rightupdown=(null) 13[CFG] eap_identity=(null) 13[CFG] aaa_identity=(null) 13[CFG] xauth_identity=(null) 13[CFG] ike=aes256-sha1-modp1024 13[CFG] esp=aes128-sha1-modp2048,3des-sha1-modp1536 13[CFG] dpddelay=30 13[CFG] dpdtimeout=150 13[CFG] dpdaction=0 13[CFG] closeaction=0 13[CFG] mediation=no 13[CFG] mediated_by=(null) 13[CFG] me_peerid=(null) 13[CFG] keyexchange=ikev0 13[KNL] getting interface name for %any 13[KNL] %any is not a local address 13[KNL] getting interface name for 96.244.142.28 13[KNL] 96.244.142.28 is on interface em1 13[CFG] loaded certificate "C=CH, O=strongSwan, CN=vpn.strongswan.org" from 'serverCert.pem' 13[CFG] id '96.244.142.28' not confirmed by certificate, defaulting to 'C=CH, O=strongSwan, CN=vpn.strongswan.org' 13[CFG] loaded certificate "C=CH, O=strongSwan, CN=client" from 'clientCert.pem' 13[CFG] id '%any' not confirmed by certificate, defaulting to 'C=CH, O=strongSwan, CN=client' 13[CFG] added configuration 'android2' 13[CFG] adding virtual IP address pool 'android2': 10.0.0.2/32 08[NET] received packet: from 208.54.35.241[32235] to 96.244.142.28[500] 15[CFG] looking for an ike config for 96.244.142.28...208.54.35.241 15[CFG] candidate: %any...%any, prio 2 15[CFG] candidate: 96.244.142.28...%any, prio 5 15[CFG] found matching ike config: 96.244.142.28...%any with prio 5 01[JOB] next event in 29s 999ms, waiting 15[IKE] received NAT-T (RFC 3947) vendor ID 15[IKE] received draft-ietf-ipsec-nat-t-ike-02 vendor ID 15[IKE] received draft-ietf-ipsec-nat-t-ike-02\n vendor ID 15[IKE] received draft-ietf-ipsec-nat-t-ike-00 vendor ID 15[IKE] received XAuth vendor ID 15[IKE] received Cisco Unity vendor ID 15[IKE] received DPD vendor ID 15[IKE] 208.54.35.241 is initiating a Main Mode IKE_SA 15[IKE] IKE_SA (unnamed)[1] state change: CREATED => CONNECTING 15[CFG] selecting proposal: 15[CFG] proposal matches 15[CFG] received proposals: IKE:AES_CBC_256/HMAC_SHA1_96/PRF_HMAC_SHA1/MODP_1024, IKE:AES_CBC_256/HMAC_MD5_96/PRF_HMAC_MD5/MODP_1024, IKE:AES_CBC_128/HMAC_SHA1_96/PRF_HMAC_SHA1/MODP_1024, IKE:AES_CBC_128/HMAC_MD5_96/PRF_HMAC_MD5/MODP_1024, IKE:3DES_CBC/HMAC_SHA1_96/PRF_HMAC_SHA1/MODP_1024, IKE:3DES_CBC/HMAC_MD5_96/PRF_HMAC_MD5/MODP_1024, IKE:DES_CBC/HMAC_SHA1_96/PRF_HMAC_SHA1/MODP_1024, IKE:DES_CBC/HMAC_MD5_96/PRF_HMAC_MD5/MODP_1024 15[CFG] configured proposals: IKE:AES_CBC_256/HMAC_SHA1_96/PRF_HMAC_SHA1/MODP_1024, IKE:AES_CBC_128/AES_CBC_192/AES_CBC_256/3DES_CBC/CAMELLIA_CBC_128/CAMELLIA_CBC_192/CAMELLIA_CBC_256/HMAC_MD5_96/HMAC_SHA1_96/HMAC_SHA2_256_128/HMAC_SHA2_384_192/HMAC_SHA2_512_256/AES_XCBC_96/AES_CMAC_96/PRF_HMAC_MD5/PRF_HMAC_SHA1/PRF_HMAC_SHA2_256/PRF_HMAC_SHA2_384/PRF_HMAC_SHA2_512/PRF_AES128_XCBC/PRF_AES128_CMAC/MODP_2048/MODP_2048_224/MODP_2048_256/MODP_1536/MODP_4096/MODP_8192/MODP_1024/MODP_1024_160 15[CFG] selected proposal: IKE:AES_CBC_256/HMAC_SHA1_96/PRF_HMAC_SHA1/MODP_1024 15[NET] sending packet: from 96.244.142.28[500] to 208.54.35.241[32235] 04[NET] sending packet: from 96.244.142.28[500] to 208.54.35.241[32235] 15[MGR] checkin IKE_SA (unnamed)[1] 15[MGR] check-in of IKE_SA successful. 08[NET] received packet: from 208.54.35.241[32235] to 96.244.142.28[500] 08[NET] waiting for data on sockets 07[MGR] checkout IKE_SA by message 07[MGR] IKE_SA (unnamed)[1] successfully checked out 07[NET] received packet: from 208.54.35.241[32235] to 96.244.142.28[500] 07[LIB] size of DH secret exponent: 1023 bits 07[IKE] remote host is behind NAT 07[IKE] sending cert request for "C=CH, O=strongSwan, CN=strongSwan CA" 07[ENC] generating NAT_D_V1 payload finished 07[NET] sending packet: from 96.244.142.28[500] to 208.54.35.241[32235] 07[MGR] checkin IKE_SA (unnamed)[1] 07[MGR] check-in of IKE_SA successful. 04[NET] sending packet: from 96.244.142.28[500] to 208.54.35.241[32235] 08[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 10[IKE] ignoring certificate request without data 10[IKE] received end entity cert "C=CH, O=strongSwan, CN=client" 10[CFG] looking for XAuthInitRSA peer configs matching 96.244.142.28...208.54.35.241[C=CH, O=strongSwan, CN=client] 10[CFG] candidate "android-hybrid", match: 1/1/2/2 (me/other/ike/version) 10[CFG] candidate "android2", match: 1/20/5/1 (me/other/ike/version) 10[CFG] selected peer config "android2" 10[CFG] certificate "C=CH, O=strongSwan, CN=client" key: 2048 bit RSA 10[CFG] using trusted ca certificate "C=CH, O=strongSwan, CN=strongSwan CA" 10[CFG] checking certificate status of "C=CH, O=strongSwan, CN=client" 10[CFG] ocsp check skipped, no ocsp found 10[CFG] certificate status is not available 10[CFG] certificate "C=CH, O=strongSwan, CN=strongSwan CA" key: 2048 bit RSA 10[CFG] reached self-signed root ca with a path length of 0 10[CFG] using trusted certificate "C=CH, O=strongSwan, CN=client" 10[IKE] authentication of 'C=CH, O=strongSwan, CN=client' with RSA successful 10[ENC] added payload of type ID_V1 to message 10[ENC] added payload of type SIGNATURE_V1 to message 10[IKE] authentication of 'C=CH, O=strongSwan, CN=vpn.strongswan.org' (myself) successful 10[IKE] queueing XAUTH task 10[IKE] sending end entity cert "C=CH, O=strongSwan, CN=vpn.strongswan.org" 10[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 04[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 10[IKE] activating new tasks 10[IKE] activating XAUTH task 10[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 04[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 01[JOB] next event in 3s 999ms, waiting 10[MGR] checkin IKE_SA android2[1] 10[MGR] check-in of IKE_SA successful. 08[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 08[NET] waiting for data on sockets 12[MGR] checkout IKE_SA by message 12[MGR] IKE_SA android2[1] successfully checked out 12[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 12[MGR] checkin IKE_SA android2[1] 12[MGR] check-in of IKE_SA successful. 08[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 16[MGR] checkout IKE_SA by message 16[MGR] IKE_SA android2[1] successfully checked out 16[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 08[NET] waiting for data on sockets 16[IKE] XAuth authentication of 'android' successful 16[IKE] reinitiating already active tasks 16[IKE] XAUTH task 16[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 04[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 16[MGR] checkin IKE_SA android2[1] 01[JOB] next event in 3s 907ms, waiting 16[MGR] check-in of IKE_SA successful. 08[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 09[MGR] checkout IKE_SA by message 09[MGR] IKE_SA android2[1] successfully checked out 09[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] .8rS 09[IKE] IKE_SA android2[1] established between 96.244.142.28[C=CH, O=strongSwan, CN=vpn.strongswan.org]...208.54.35.241[C=CH, O=strongSwan, CN=client] 09[IKE] IKE_SA android2[1] state change: CONNECTING => ESTABLISHED 09[IKE] scheduling reauthentication in 3409s 09[IKE] maximum IKE_SA lifetime 3589s 09[IKE] activating new tasks 09[IKE] nothing to initiate 09[MGR] checkin IKE_SA android2[1] 09[MGR] check-in of IKE_SA successful. 09[MGR] checkout IKE_SA 09[MGR] IKE_SA android2[1] successfully checked out 09[MGR] checkin IKE_SA android2[1] 09[MGR] check-in of IKE_SA successful. 01[JOB] next event in 3s 854ms, waiting 08[NET] waiting for data on sockets 08[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 14[MGR] checkout IKE_SA by message 14[MGR] IKE_SA android2[1] successfully checked out 14[NET] received packet: from 208.54.35.241[35595] to 96.244.142.28[4500] 14[IKE] processing INTERNAL_IP4_ADDRESS attribute 14[IKE] processing INTERNAL_IP4_NETMASK attribute 14[IKE] processing INTERNAL_IP4_DNS attribute 14[IKE] processing INTERNAL_IP4_NBNS attribute 14[IKE] processing UNITY_BANNER attribute 14[IKE] processing UNITY_DEF_DOMAIN attribute 14[IKE] processing UNITY_SPLITDNS_NAME attribute 14[IKE] processing UNITY_SPLIT_INCLUDE attribute 14[IKE] processing UNITY_LOCAL_LAN attribute 14[IKE] processing APPLICATION_VERSION attribute 14[IKE] peer requested virtual IP %any 14[CFG] assigning new lease to 'android' 14[IKE] assigning virtual IP 10.0.0.2 to peer 'android' 14[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 14[MGR] checkin IKE_SA android2[1] 14[MGR] check-in of IKE_SA successful. 04[NET] sending packet: from 96.244.142.28[4500] to 208.54.35.241[35595] 08[NET] waiting for data on sockets 01[JOB] got event, queuing job for execution 01[JOB] next event in 91ms, waiting 13[MGR] checkout IKE_SA 13[MGR] IKE_SA android2[1] successfully checked out 13[MGR] checkin IKE_SA android2[1] 13[MGR] check-in of IKE_SA successful. 01[JOB] got event, queuing job for execution 01[JOB] next event in 24s 136ms, waiting 15[MGR] checkout IKE_SA 15[MGR] IKE_SA android2[1] successfully checked out 15[MGR] checkin IKE_SA android2[1] 15[MGR] check-in of IKE_SA successful.

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• Problems with DNS propagation 10 days after a change was made

  - by runlevel6

  The engineering team I work with has been in the process of moving equipment from one datacenter to another. Ten days ago we moved one of our name servers authoritative for our client's domains (ns1.faithhiway.com) and updated its IP address with its respective DNS provider (register.com) to point to the new datacenter. All tests done show that this name server is correctly running at its new location and when queried, returning the correct response for any domains it is responsible for. The problem is that well after 72 hours had gone by we were still seeing more DNS activity at its old IP address than at the new. The good news is that we kept a name server responding on the old IP address for the time being so we are not seeing any issues with the domains our nameserver is responsible for but the goal is to retire that as soon as possible. As you can see from WhatsMyDNS.net, a decent amount of propagation has occurred over the last 10 days since we made this change, but still there are some locations reporting our original IP. Considering that the TTL is only 3600 with the name servers responsible for this domain, it does not make any sense to myself or the other engineers working with me that we are having this issue. Now if I run a DNS check using one of the Register.com DNS servers (direct nameservers for faithhiway.com), I get the following (correct) result: # dig @dns01.gpn.register.com ns1.faithhiway.com A ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> @dns01.gpn.register.com. ns1.faithhiway.com A ; (1 server found) ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 43232 ;; flags: qr aa; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 5 ;; QUESTION SECTION: ;ns1.faithhiway.com. IN A ;; ANSWER SECTION: ns1.faithhiway.com. 3601 IN A 206.127.2.71 ;; AUTHORITY SECTION: faithhiway.com. 3600 IN NS dns01.gpn.register.com. faithhiway.com. 3600 IN NS dns02.gpn.register.com. faithhiway.com. 3600 IN NS dns03.gpn.register.com. faithhiway.com. 3600 IN NS dns04.gpn.register.com. faithhiway.com. 3600 IN NS dns05.gpn.register.com. ;; ADDITIONAL SECTION: dns01.gpn.register.com. 3600 IN A 98.124.192.1 dns02.gpn.register.com. 3600 IN A 98.124.197.1 dns03.gpn.register.com. 3600 IN A 98.124.193.1 dns04.gpn.register.com. 3600 IN A 69.64.145.225 dns05.gpn.register.com. 3600 IN A 98.124.196.1 ;; Query time: 50 msec ;; SERVER: 98.124.192.1#53(98.124.192.1) ;; WHEN: Thu Jan 27 15:16:57 2011 ;; MSG SIZE rcvd: 269 Just as a reference, here are the results when the same query is checked against a variety of Public DNS servers: Google: # dig @8.8.8.8 ns1.faithhiway.com A ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> @8.8.8.8. ns1.faithhiway.com A ; (1 server found) ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12773 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;ns1.faithhiway.com. IN A ;; ANSWER SECTION: ns1.faithhiway.com. 997 IN A 206.127.2.71 ;; Query time: 29 msec ;; SERVER: 8.8.8.8#53(8.8.8.8) ;; WHEN: Thu Jan 27 15:17:31 2011 ;; MSG SIZE rcvd: 52 Level 3: # dig @4.2.2.1 ns1.faithhiway.com A ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> @4.2.2.1. ns1.faithhiway.com A ; (1 server found) ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 46505 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;ns1.faithhiway.com. IN A ;; ANSWER SECTION: ns1.faithhiway.com. 2623 IN A 206.127.2.71 ;; Query time: 7 msec ;; SERVER: 4.2.2.1#53(4.2.2.1) ;; WHEN: Thu Jan 27 15:18:35 2011 ;; MSG SIZE rcvd: 52 Verizon: # dig @151.197.0.38 ns1.faithhiway.com A ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> @151.197.0.38. ns1.faithhiway.com A ; (1 server found) ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 32658 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;ns1.faithhiway.com. IN A ;; ANSWER SECTION: ns1.faithhiway.com. 3601 IN A 206.127.2.71 ;; Query time: 81 msec ;; SERVER: 151.197.0.38#53(151.197.0.38) ;; WHEN: Thu Jan 27 15:19:15 2011 ;; MSG SIZE rcvd: 52 Cisco: # dig @64.102.255.44 ns1.faithhiway.com A ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> @64.102.255.44. ns1.faithhiway.com A ; (1 server found) ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 39689 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 0 ;; QUESTION SECTION: ;ns1.faithhiway.com. IN A ;; ANSWER SECTION: ns1.faithhiway.com. 3601 IN A 206.127.2.71 ;; AUTHORITY SECTION: faithhiway.com. 3600 IN NS dns01.gpn.register.com. faithhiway.com. 3600 IN NS dns04.gpn.register.com. faithhiway.com. 3600 IN NS dns05.gpn.register.com. faithhiway.com. 3600 IN NS dns02.gpn.register.com. faithhiway.com. 3600 IN NS dns03.gpn.register.com. ;; Query time: 105 msec ;; SERVER: 64.102.255.44#53(64.102.255.44) ;; WHEN: Thu Jan 27 15:20:05 2011 ;; MSG SIZE rcvd: 165 OpenDNS: # dig @208.67.222.222 ns1.faithhiway.com A ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> @208.67.222.222. ns1.faithhiway.com A ; (1 server found) ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12328 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;ns1.faithhiway.com. IN A ;; ANSWER SECTION: ns1.faithhiway.com. 169507 IN A 207.200.19.162 ;; Query time: 6 msec ;; SERVER: 208.67.222.222#53(208.67.222.222) ;; WHEN: Thu Jan 27 15:19:29 2011 ;; MSG SIZE rcvd: 52 SpeakEasy: # dig @66.93.87.2 ns1.faithhiway.com A ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_5.3 <<>> @66.93.87.2. ns1.faithhiway.com A ; (1 server found) ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 9342 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;ns1.faithhiway.com. IN A ;; ANSWER SECTION: ns1.faithhiway.com. 169323 IN A 207.200.19.162 ;; Query time: 69 msec ;; SERVER: 66.93.87.2#53(66.93.87.2) ;; WHEN: Thu Jan 27 15:19:51 2011 ;; MSG SIZE rcvd: 52 As you can see above, the majority of queries are returning the correct result. But a few (OpenDNS and SpeakEasy in the examples above) are still showing the old IP address. Considering the length of time that has gone by, it seems obvious to me that either we have made a mistake and not thoroughly handled the DNS changes on our end (likely) or there is a problem with either the DNS provider for this domain (Register) or with some of the DNS servers out in the wild (rather unlikely). Any advice on how I can proceed with this? UPDATE (January 31, 2011): First of all, I apologize for the length of both the original question and this update. I contemplated removing some of the excess from the original post but just in case this problem and its solution are helpful to someone else in the future I'm just going to leave everything as it is. Anyway, I've been doing some more research into this problem, and have discovered the following interesting occurrence. While running a check on the glue records for faithhiway.com always resolve correctly, if I go and check a client domain (where ns1.faithhiway.com is authoritative), I get a strange response. It looks like the root servers are returning nsX.faithhiway.com as their old IP addresses still (under Additional Section). Because we have a server still there responding to DNS queries, the trace finishes and returns the correct IP addresses as the final step (again, under Additional Section). The example below uses one of the domains that we use that uses ns1.faithhiway.com as its authoritative DNS server. # dig +trace +nosearch +all +norecurse ignitemail.com ; <<>> DiG 9.2.4 <<>> +trace +nosearch +all +norecurse ignitemail.com ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 46856 ;; flags: qr ra; QUERY: 1, ANSWER: 13, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;. IN NS ;; ANSWER SECTION: . 7986 IN NS a.root-servers.net. . 7986 IN NS b.root-servers.net. . 7986 IN NS c.root-servers.net. . 7986 IN NS d.root-servers.net. . 7986 IN NS e.root-servers.net. . 7986 IN NS f.root-servers.net. . 7986 IN NS g.root-servers.net. . 7986 IN NS h.root-servers.net. . 7986 IN NS i.root-servers.net. . 7986 IN NS j.root-servers.net. . 7986 IN NS k.root-servers.net. . 7986 IN NS l.root-servers.net. . 7986 IN NS m.root-servers.net. ;; Query time: 39 msec ;; SERVER: 8.8.8.8#53(8.8.8.8) ;; WHEN: Mon Jan 31 09:22:17 2011 ;; MSG SIZE rcvd: 228 ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 16325 ;; flags: qr; QUERY: 1, ANSWER: 0, AUTHORITY: 13, ADDITIONAL: 14 ;; QUESTION SECTION: ;ignitemail.com. IN A ;; AUTHORITY SECTION: com. 172800 IN NS h.gtld-servers.net. com. 172800 IN NS m.gtld-servers.net. com. 172800 IN NS i.gtld-servers.net. com. 172800 IN NS l.gtld-servers.net. com. 172800 IN NS c.gtld-servers.net. com. 172800 IN NS k.gtld-servers.net. com. 172800 IN NS d.gtld-servers.net. com. 172800 IN NS f.gtld-servers.net. com. 172800 IN NS b.gtld-servers.net. com. 172800 IN NS a.gtld-servers.net. com. 172800 IN NS e.gtld-servers.net. com. 172800 IN NS g.gtld-servers.net. com. 172800 IN NS j.gtld-servers.net. ;; ADDITIONAL SECTION: a.gtld-servers.net. 172800 IN A 192.5.6.30 a.gtld-servers.net. 172800 IN AAAA 2001:503:a83e::2:30 b.gtld-servers.net. 172800 IN A 192.33.14.30 b.gtld-servers.net. 172800 IN AAAA 2001:503:231d::2:30 c.gtld-servers.net. 172800 IN A 192.26.92.30 d.gtld-servers.net. 172800 IN A 192.31.80.30 e.gtld-servers.net. 172800 IN A 192.12.94.30 f.gtld-servers.net. 172800 IN A 192.35.51.30 g.gtld-servers.net. 172800 IN A 192.42.93.30 h.gtld-servers.net. 172800 IN A 192.54.112.30 i.gtld-servers.net. 172800 IN A 192.43.172.30 j.gtld-servers.net. 172800 IN A 192.48.79.30 k.gtld-servers.net. 172800 IN A 192.52.178.30 l.gtld-servers.net. 172800 IN A 192.41.162.30 ;; Query time: 64 msec ;; SERVER: 198.41.0.4#53(a.root-servers.net) ;; WHEN: Mon Jan 31 09:22:17 2011 ;; MSG SIZE rcvd: 504 ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12860 ;; flags: qr; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 2 ;; QUESTION SECTION: ;ignitemail.com. IN A ;; AUTHORITY SECTION: ignitemail.com. 172800 IN NS ns1.faithhiway.com. ignitemail.com. 172800 IN NS ns2.faithhiway.com. ;; ADDITIONAL SECTION: ns1.faithhiway.com. 172800 IN A 207.200.19.162 ns2.faithhiway.com. 172800 IN A 207.200.50.142 ;; Query time: 152 msec ;; SERVER: 192.54.112.30#53(h.gtld-servers.net) ;; WHEN: Mon Jan 31 09:22:17 2011 ;; MSG SIZE rcvd: 111 ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 43016 ;; flags: qr aa; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2 ;; QUESTION SECTION: ;ignitemail.com. IN A ;; ANSWER SECTION: ignitemail.com. 3600 IN A 206.127.2.64 ;; AUTHORITY SECTION: ignitemail.com. 3600 IN NS ns1.faithhiway.com. ignitemail.com. 3600 IN NS ns2.faithhiway.com. ;; ADDITIONAL SECTION: ns1.faithhiway.com. 3600 IN A 206.127.2.71 ns2.faithhiway.com. 3600 IN A 206.127.2.72 ;; Query time: 25 msec ;; SERVER: 206.127.2.71#53(ns1.faithhiway.com) ;; WHEN: Mon Jan 31 09:22:18 2011 ;; MSG SIZE rcvd: 127 I really think this is a problem we have somewhere in our setup, but whether it is ignorance of something with DNS on my or my fellow engineer's end or just a dumb mistake we made, I have yet to find it.

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• Planning Database as a Service Implementation Project

  - by Nilesh Agrawal

  People, process and planning are the three key elements to success in a private cloud journey. Some common questions i hear from field/customers often relates to tasks involved in setting up Database-as-a-Service(DBaaS) using Oracle Enterprise Manager 12c from scratch and how these tasks are mapped to current IT roles and responsibilities - overall list of activities that needs to be performed to setup and achieve DBaaS and who does what during the implementation process.In terms of roles, responsibilities and users, you will map to these categories Project Manager is responsible for working with all stakeholders, project team and coordinating in planning and delivering DBaaS implementation project EM Admin sets ups Cloud management infrastructure and is responsible for overall EM 12c installation/configuration and Administration Cloud Admins are responsible for managing the Cloud infrastructure(Servers, Network, Storage) and related Administration SSA Admins or Cloud DBAs are responsible for Self Service portal setup, managing quotas, policies, target DBs S/W provisioning/ongoing Administration SSA Users or End users of Cloud who actually requests for DB instances to be rapidly provisioned on-demand from Self Service portal Here is a sample Work-breakdown structure(WBS) listing down tasks involved and with individual owners mapped. Note - we have all type of use cases covered in the plan (DBCA, RMAN, Schema as a Service, Snap Clone) and you can pick up any or mix or all of these tasks in your plan depending on your use cases and requirements for implementing DBaaS - Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; 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mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}  Activity Description  Owner Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} A. Initiation and Startup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine scope of implementation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine and document scope of DBaaS Cloud implementation together with customer and end users. Determine requirements and goals. Introduction meeting implementation team. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Coordination and quality management on throughout all phases of the implementation Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define High availability Needs Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Determine the level of High availability required Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Technical intake meeting; Infrastructure requirements (Hardware, OS, network/firewall, s/w requirement) for cloud setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Functional intake meeting; Monitoring /Reporting/Alerting requirement. User/Roles/Groups/Rules model Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deliver implementation plan Document requirements and goals. Document required functional and technical configuration. Build architecture Diagram. Update estimate planning based on implementation plan. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} B. Infrastructure Setup Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Plan EM12c compatible hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Operating system installation (OREL) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of certified OS platform [Refer Certify on MOS] Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Network configuration of hardware systems Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} General network configuration of hardware systems I.e. TCP/IP, routing, NTP, firewall access, SSH, HTTP and HTTPS access. Set up network access between systems and work place of end users. Optionally implementation of remote access Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} C. Production EM 12c Cloud Control Installation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Install of Oracle Database 11gR2 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of Oracle Database 11gR2 for Repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control Release 2 Update 1 and latest PSU Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Installation of EM 12c Cloud Control OMS/Agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review HA, Security, Sizing Best practices Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} As per EM 12c Admin guide EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Review recommended patches Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} latest PSU and DBaaS patches as per MOS Note 1549855.1 EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} D. Setting up High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Repository For High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Enable Repository as per database high availability best practices. Configure Standby database @ DR site for EM cloud control repository. Configure repository database as RAC database with 2 or more nodes Configure OMS for RAC/standby repository EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure OMS for High Availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring OMS for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Agents for High availability Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} See Enterprise Manager Cloud Control Administrator's Guide for Configuring Agents for high availability EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test failover strategy Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Test the Repository and OMS failover to standby site EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup backups Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup back ups for Repository, OMS and agents EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} E. EM 12c Cloud Control Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining Roles and assigning users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Cloud, SSA Admin and SSA User roles and users Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup S/W Library for self update/plug-ins/cloud functionality Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Self Update Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup self update to get new and updated capabilities when they become available between official releases EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup required plug-ins on OMS Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Application, Database, Chargeback and Capacity planning, Storage Management Framework (SMF) and Virtualization (VT) plug-ins are required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Customize SSA Login Page (Optional) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Self Service Portal to customize the login page (eg option to have company brand image/service provider and tenant brand) EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Define/setup Notification methods Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup mail server for Notification. Setup email address for yourself and other administrators. Test and setup other notification methods if required EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Add Host targets which are going to be used for Cloud Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Push Agents on Servers part of PaaS Infrastructure. Push plug-ins on hosts Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Hosts for Privilege Delegation. Setup Privilege delegation settings in Cloud Control. Setup named credential for cloud self service EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle RDBMS s/w on Hosts Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add Oracle Home as target in EM12c - Refer to EM 12c Lifecycle Management Admin guide for DB provisioning details. Optional - If planning to use GI/RAC for cloud services, provision/configure GI/RAC Oracle Homes as targets in EM12cIn case of Exadata, Grid Infrastructure and RAC Database software is  already deployed on compute nodes via OneCommand from Oracle, so SSA  Administrator just needs to discover Oracle Homes and Listener as EM  targets. Databases will be created as and when users request for databases from cloud. SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Listener Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and add Oracle Database Listener as target in EM12c SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} F. Exadata Targets Monitoring Configuration in EM (Optional - in case DBaaS setup is on Exadata) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Deploy Agents on compute nodes Deploy Agents on Exadata compute nodes Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Discovery and Configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Specify host from which Exadata server is being discovered. Specify discovery parameters for Infiniband switches. Specify discovery parameters for associated subsystems, such as ILOM, KVM, Cisco switch. Complete discovery and confirm that all targets have been discovered. Verify that cell groups have been created for cells associated with each database. Verify the targets in the topology view of the Exadata Database Machine system. Navigate the topology and verify the configuration of the each of the targets in the Exadata Database Machine system. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Exadata System Alerts, Metrics, Performance Monitoring and Actions Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} This use case will demonstrate the different alerts, metrics monitoring and actions available Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Database to Exadata drilldown and IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Demonstrate the ability to drill down from the database I/O to Exadata and then control the database I/O on Exadata using IORM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} G. DBaaS Functional configuration (RMAN, DBCA) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of Oracle homes. The Oracle homes should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configuring Request settings Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure the database request settings by specifying when a request can be made, its duration and its retention period Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create DBCA/RMAN based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Profile that capture source database information as RMAN backup or DBCA template Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create databases Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} H. Schema-as-a-Service Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Discover/Provision Oracle Database as Managed Target Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision/Configure and add source database and Databases where Schema is going to provisioned as targets in EM12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Schema export based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create a database provisioning profile using Export Schema objects Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision Schemas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle schema/service instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA User Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I. Snap Clone Functional configuration Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Creating PaaS Infrastructure zone Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database zones. Add Hosts in PaaS Infrastructure zones Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Pool Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup a pool of databases. The databases should be of the same version, platform. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Register and Manage Storage servers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure and setup ZFS/Netapp storage servers in EM 12c Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Snap Clone based Profiles Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create Database Provisioning Profile Using Snapshots Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Setup Service Templates in Catalog Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Create service templates as standardized service definition that is offered to self service users to create instances Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quotas Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Quota as aggregate amount of resources that can be granted to each self service user belonging to a certain role Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Configure Chargeback Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Defining a Universal Charge Plan. Create Extended Charge Plan. Create a Business Hierarchy of Cost Centers Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provision using Snap Clone template Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Provisioning Oracle database instances using SSA Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA user Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Verify Chargeback Reports Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} J. Knowledge transfer Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DBaaS Cloud setup demo/presentation Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} session to deliver overview of the implemented system and usage Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Cloud/SSA Admin Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} K. Delivery Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery meeting Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery meeting initiated and organized by PM Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Delivery of final implementation rollout Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Update of implementation plan to reflect latest implementation changes Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Project Manager Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} L. Post implementation tasks Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Periodic health checks Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Health check of the EM12c system, EMDiag Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; 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mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} DBaaS Workshop for Administrators/end users Periodic training sessions for end users and Admins on DBaaS and EM 12c Monitoring/Administration capabilities Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; 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font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Post implementation assistance Periodic reviews of Cloud and Management infrastructure and expansion planning with stakeholders and project  team Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} EM/Cloud/SSA Admin Additional information - Video : Meet Growing IT Demand for Databases with Private DBaaS Private Cloud Setup and Administration guide Zero to Cloud Resource Center Schema as a Service for Extreme Consolidation  Delivering Database as a Service using Oracle Enterprise Manager 12c Best Practices for Database Consolidation in Private Clouds Demo - Oracle Cloud Management Demo - Setting up Database Clouds for Schema as a Service Oracle Database Resource Manager Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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