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ClickOnce manifest problem

- by TWith2Sugars

We are currently deploying a WPF 4 app via click once and there is a scenario when the installation fails. If the user does not have .Net 4.0 Full install and attempts to install our app the framework installs fine but the app fails to install. If we re-run the installation again the app installs fine. Here is a copy of the log: PLATFORM VERSION INFO Windows : 6.1.7600.0 (Win32NT) Common Language Runtime : 2.0.50727.4927 System.Deployment.dll : 2.0.50727.4927 (NetFXspW7.050727-4900) mscorwks.dll : 2.0.50727.4927 (NetFXspW7.050727-4900) dfdll.dll : 2.0.50727.4927 (NetFXspW7.050727-4900) dfshim.dll : 4.0.31106.0 (Main.031106-0000) SOURCES Deployment url : [URL REMOVED] Server : Apache/2.0.54 Application url : [URL REMOVED] Server : Apache/2.0.54 IDENTITIES Deployment Identity : Graphicly.App.application, Version=0.3.2.0, Culture=neutral, PublicKeyToken=c982228345371fbc, processorArchitecture=msil Application Identity : Graphicly.App.exe, Version=0.3.2.0, Culture=neutral, PublicKeyToken=c982228345371fbc, processorArchitecture=msil, type=win32 APPLICATION SUMMARY * Installable application. ERROR SUMMARY Below is a summary of the errors, details of these errors are listed later in the log. * Dependency Graphicly.WCFClient.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.WCFClient.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Microsoft.Surface.Presentation.Design.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Microsoft.Surface.Presentation.Design.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency GalaSoft.MvvmLight.WPF4.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file GalaSoft.MvvmLight.WPF4.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.Infrastructure.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.Infrastructure.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.AutoUpdater.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.AutoUpdater.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency System.Windows.Interactivity.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file System.Windows.Interactivity.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Microsoft.Surface.Presentation.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Microsoft.Surface.Presentation.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.Fonts.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.Fonts.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.Reader.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.Reader.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Microsoft.Surface.Presentation.Generic.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Microsoft.Surface.Presentation.Generic.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.Controls.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.Controls.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.SocialNetwork.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.SocialNetwork.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.Archive.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.Archive.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency Graphicly.App.exe cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file Graphicly.App.exe: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Dependency GalaSoft.MvvmLight.Extras.WPF4.dll cannot be processed for patching. Following failure messages were detected: + Exception occurred loading manifest from file GalaSoft.MvvmLight.Extras.WPF4.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. * Activation of [URL REMOVED] resulted in exception. Following failure messages were detected: + Exception occurred loading manifest from file GalaSoft.MvvmLight.Extras.WPF4.dll: the manifest may not be valid or the file could not be opened. + Cannot load internal manifest from component file. COMPONENT STORE TRANSACTION FAILURE SUMMARY No transaction error was detected. WARNINGS * The file named Microsoft.Windows.Design.Extensibility.dll does not have a hash specified in the manifest. Hash validation will be ignored. * The file named Ionic.Zip.Reduced.dll does not have a hash specified in the manifest. Hash validation will be ignored. * The file named Newtonsoft.Json.dll does not have a hash specified in the manifest. Hash validation will be ignored. * The file named Microsoft.WindowsAzure.StorageClient.dll does not have a hash specified in the manifest. Hash validation will be ignored. * The file named Dimebrain.TweetSharp.dll does not have a hash specified in the manifest. Hash validation will be ignored. * The file named Microsoft.Windows.Design.Interaction.dll does not have a hash specified in the manifest. Hash validation will be ignored. * The file named HtmlAgilityPack.dll does not have a hash specified in the manifest. Hash validation will be ignored. * The file named Facebook.dll does not have a hash specified in the manifest. Hash validation will be ignored. OPERATION PROGRESS STATUS * [20/05/2010 09:17:33] : Activation of [URL REMOVED] has started. * [20/05/2010 09:17:38] : Processing of deployment manifest has successfully completed. * [20/05/2010 09:17:38] : Installation of the application has started. * [20/05/2010 09:17:39] : Processing of application manifest has successfully completed. * [20/05/2010 09:17:40] : Request of trust and detection of platform is complete. ERROR DETAILS Following errors were detected during this operation. * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.WCFClient.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Microsoft.Surface.Presentation.Design.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file GalaSoft.MvvmLight.WPF4.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.Infrastructure.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.AutoUpdater.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file System.Windows.Interactivity.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Microsoft.Surface.Presentation.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.Fonts.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.Reader.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:40] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Microsoft.Surface.Presentation.Generic.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:41] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.Controls.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:41] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.SocialNetwork.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:41] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.Archive.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:41] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file Graphicly.App.exe: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:41] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file GalaSoft.MvvmLight.Extras.WPF4.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.FileDownloader.AddFilesInHashtable(Hashtable hashtable, AssemblyManifest applicationManifest, String applicationFolder) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: * [20/05/2010 09:17:41] System.Deployment.Application.InvalidDeploymentException (ManifestLoad) - Exception occurred loading manifest from file GalaSoft.MvvmLight.Extras.WPF4.dll: the manifest may not be valid or the file could not be opened. - Source: System.Deployment - Stack trace: at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath) at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath) at System.Deployment.Application.DownloadManager.ProcessDownloadedFile(Object sender, DownloadEventArgs e) at System.Deployment.Application.FileDownloader.DownloadModifiedEventHandler.Invoke(Object sender, DownloadEventArgs e) at System.Deployment.Application.FileDownloader.PatchSingleFile(DownloadQueueItem item, Hashtable dependencyTable) at System.Deployment.Application.FileDownloader.PatchFiles(SubscriptionState subState) at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState) at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification notification, DownloadOptions options) at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp) at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc) at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl) at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state) --- Inner Exception --- System.Deployment.Application.DeploymentException (InvalidManifest) - Cannot load internal manifest from component file. - Source: - Stack trace: COMPONENT STORE TRANSACTION DETAILS No transaction information is available. I'm baffled. Any ideas what this could be? Cheers Tony

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WCF REST on .Net 4.0

- by AngelEyes

A simple and straight forward article taken from: http://christopherdeweese.com/blog2/post/drop-the-soap-wcf-rest-and-pretty-uris-in-net-4 Drop the Soap: WCF, REST, and Pretty URIs in .NET 4 Years ago I was working in libraries when the Web 2.0 revolution began. One of the things that caught my attention about early start-ups using the AJAX/REST/Web 2.0 model was how nice the URIs were for their applications. Those were my first impressions of REST; pretty URIs. Turns out there is a little more to it than that. REST is an architectural style that focuses on resources and structured ways to access those resources via the web. REST evolved as an “anti-SOAP” movement, driven by developers who did not want to deal with all the complexity SOAP introduces (which is al lot when you don’t have frameworks hiding it all). One of the biggest benefits to REST is that browsers can talk to rest services directly because REST works using URIs, QueryStrings, Cookies, SSL, and all those HTTP verbs that we don’t have to think about anymore. If you are familiar with ASP.NET MVC then you have been exposed to rest at some level. MVC is relies heavily on routing to generate consistent and clean URIs. REST for WCF gives you the same type of feel for your services. Let’s dive in. WCF REST in .NET 3.5 SP1 and .NET 4 This post will cover WCF REST in .NET 4 which drew heavily from the REST Starter Kit and community feedback. There is basic REST support in .NET 3.5 SP1 and you can also grab the REST Starter Kit to enable some of the features you’ll find in .NET 4. This post will cover REST in .NET 4 and Visual Studio 2010. Getting Started To get started we’ll create a basic WCF Rest Service Application using the new on-line templates option in VS 2010: When you first install a template you are prompted with this dialog: Dude Where’s my .Svc File? The WCF REST template shows us the new way we can simply build services. Before we talk about what’s there, let’s look at what is not there: The .Svc File An Interface Contract Dozens of lines of configuration that you have to change to make your service work REST in .NET 4 is greatly simplified and leverages the Web Routing capabilities used in ASP.NET MVC and other parts of the web frameworks. With REST in .NET 4 you use a global.asax to set the route to your service using the new ServiceRoute class. From there, the WCF runtime handles dispatching service calls to the methods based on the Uri Templates. global.asax using System; using System.ServiceModel.Activation; using System.Web; using System.Web.Routing; namespace Blog.WcfRest.TimeService { public class Global : HttpApplication { void Application_Start(object sender, EventArgs e) { RegisterRoutes(); } private static void RegisterRoutes() { RouteTable.Routes.Add(new ServiceRoute("TimeService", new WebServiceHostFactory(), typeof(TimeService))); } } } The web.config contains some new structures to support a configuration free deployment. Note that this is the default config generated with the template. I did not make any changes to web.config. web.config <?xml version="1.0"?> <configuration> <system.web> <compilation debug="true" targetFramework="4.0" /> </system.web> <system.webServer> <modules runAllManagedModulesForAllRequests="true"> <add name="UrlRoutingModule" type="System.Web.Routing.UrlRoutingModule, System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" /> </modules> </system.webServer> <system.serviceModel> <serviceHostingEnvironment aspNetCompatibilityEnabled="true"/> <standardEndpoints> <webHttpEndpoint>  <standardEndpoint name="" helpEnabled="true" automaticFormatSelectionEnabled="true"/> </webHttpEndpoint> </standardEndpoints> </system.serviceModel> </configuration> Building the Time Service We’ll create a simple “TimeService” that will return the current time. Let’s start with the following code: using System; using System.ServiceModel; using System.ServiceModel.Activation; using System.ServiceModel.Web; namespace Blog.WcfRest.TimeService { [ServiceContract] [AspNetCompatibilityRequirements(RequirementsMode = AspNetCompatibilityRequirementsMode.Allowed)] [ServiceBehavior(InstanceContextMode = InstanceContextMode.PerCall)] public class TimeService { [WebGet(UriTemplate = "CurrentTime")] public string CurrentTime() { return DateTime.Now.ToString(); } } } The endpoint for this service will be http://[machinename]:[port]/TimeService. To get the current time http://[machinename]:[port]/TimeService/CurrentTime will do the trick. The Results Are In Remember That Route In global.asax? Turns out it is pretty important. When you set the route name, that defines the resource name starting after the host portion of the Uri. Help Pages in WCF 4 Another feature that came from the starter kit are the help pages. To access the help pages simply append Help to the end of the service’s base Uri. Dropping the Soap Having dabbled with REST in the past and after using Soap for the last few years, the WCF 4 REST support is certainly refreshing. I’m currently working on some REST implementations in .NET 3.5 and VS 2008 and am looking forward to working on REST in .NET 4 and VS 2010.

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ASP.NET MVC Custom Profile Provider

- by Ben Griswold

It’s been a long while since I last used the ASP.NET Profile provider. It’s a shame, too, because it just works with very little development effort: Membership tables installed? Check. Profile enabled in web.config? Check. SqlProfileProvider connection string set? Check. Profile properties defined in said web.config file? Check. Write code to set value, read value, build and test. Check. Check. Check. Yep, I thought the built-in Profile stuff was pure gold until I noticed how the user-based information is persisted to the database. It’s stored as xml and, well, that was going to be trouble if I ever wanted to query the profile data. So, I have avoided the super-easy-to-use ASP.NET Profile provider ever since, until this week, when I decided I could use it to store user-specific properties which I am 99% positive I’ll never need to query against ever. I opened up my ASP.NET MVC application, completed steps 1-4 (above) in about 3 minutes, started writing my profile get/set code and that’s where the plan broke down. Oh yeah. That’s right. Visual Studio auto-generates a strongly-type Profile reference for web site projects but not for ASP.NET MVC or Web Applications. Bummer. So, I went through the steps of getting a customer profile provider working in my ASP.NET MVC application: First, I defined a CurrentUser routine and my profile properties in a custom Profile class like so: using System.Web.Profile; using System.Web.Security; using Project.Core; namespace Project.Web.Context { public class MemberPreferencesProfile : ProfileBase { static public MemberPreferencesProfile CurrentUser { get { return (MemberPreferencesProfile) Create(Membership.GetUser().UserName); } } public Enums.PresenceViewModes? ViewMode { get { return ((Enums.PresenceViewModes) ( base["ViewMode"] ?? Enums.PresenceViewModes.Category)); } set { base["ViewMode"] = value; Save(); } } } } And then I replaced the existing profile configuration web.config with the following: <profile enabled="true" defaultProvider="MvcSqlProfileProvider" inherits="Project.Web.Context.MemberPreferencesProfile"> <providers> <clear/> <add name="MvcSqlProfileProvider" type="System.Web.Profile.SqlProfileProvider, System.Web, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" connectionStringName="ApplicationServices" applicationName="/"/> </providers> </profile> Notice that profile is enabled, I’ve defined the defaultProvider and profile is now inheriting from my custom MemberPreferencesProfile class. Finally, I am now able to set and get profile property values nearly the same way as I did with website projects: viewMode = MemberPreferencesProfile.CurrentUser.ViewMode; MemberPreferencesProfile.CurrentUser.ViewMode = viewMode;

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Installing Visual Studio Team Foundation Server Service Pack 1

- by Martin Hinshelwood

As has become customary when the product team releases a new patch, SP or version I like to document the install. Although I had no errors on my main computer, my netbook did have problems. Although I am not ready to call it a Service Pack problem just yet! Update 2011-03-10 – Running the Team Foundation Server 2010 Service Pack 1 install a second time worked As per Brian's post I am installing the Team Foundation Server Service Pack first and indeed as this is a single server local deployment I need to install both. If I only install one it will leave the other product broken. This however does not affect you if you are running Visual Studio and Team Foundation Server on separate computers as is normal in a production deployment. Main workhorse I will be installing the service pack first on my main computer as I want to actually use it here. Figure: My main workhorse I will also be installing this on my netbook which is obviously of significantly lower spec, but I will do that one after. Although, as always I had my fingers crossed, I was not really worried. Figure: KB2182621 Compared to Visual Studio there are not really a lot of components to update. Figure: TFS 2010 and SQL 2008 are the main things to update There is no “web” installer for the Team Foundation Server 2010 Service Pack, but that is ok as most people will be installing it on a production server and will want to have everything local. I would have liked a Web installer, but the added complexity for the product team is not work the capability for a 500mb patch. Figure: There is currently no way to roll SP1 and RTM together Figure: No problems with the file verification, phew Figure: Although the install took a while, it progressed smoothly Figure: I always like a success screen Well, as far as the install is concerned everything is OK, but what about TFS? Can I still connect and can I still administer it. Figure: Service Pack 1 is reflected correctly in the Administration Console I am confident that there are no major problems with TFS on my system and that it has been updated to SP1. I can do all of the things that I used before with ease, and with the new features detailed by Brian I think I will be happy. Netbook The great god Murphy has stuck, and my poor wee laptop spat the Team Foundation Server 2010 Service Pack 1 out so fast it hit me on the back of the head. That will teach me for not looking… Figure: “Installation did not succeed” I am pretty sure should not be all caps! On examining the file I found that everything worked, except the actual Team Foundation Server 2010 serving step. Action: System Requirement Checks... Action complete Action: Downloading and/or Verifying Items c:\757fe6efe9f065130d4838081911\VS10-KB2182621.msp: Verifying signature for VS10-KB2182621.msp c:\757fe6efe9f065130d4838081911\VS10-KB2182621.msp Signature verified successfully for VS10-KB2182621.msp c:\757fe6efe9f065130d4838081911\DACFramework_enu.msi: Verifying signature for DACFramework_enu.msi c:\757fe6efe9f065130d4838081911\DACFramework_enu.msi Signature verified successfully for DACFramework_enu.msi c:\757fe6efe9f065130d4838081911\DACProjectSystemSetup_enu.msi: Verifying signature for DACProjectSystemSetup_enu.msi Exists: evaluating Exists evaluated to false c:\757fe6efe9f065130d4838081911\DACProjectSystemSetup_enu.msi Signature verified successfully for DACProjectSystemSetup_enu.msi c:\757fe6efe9f065130d4838081911\TSqlLanguageService_enu.msi: Verifying signature for TSqlLanguageService_enu.msi c:\757fe6efe9f065130d4838081911\TSqlLanguageService_enu.msi Signature verified successfully for TSqlLanguageService_enu.msi c:\757fe6efe9f065130d4838081911\SharedManagementObjects_x86_enu.msi: Verifying signature for SharedManagementObjects_x86_enu.msi c:\757fe6efe9f065130d4838081911\SharedManagementObjects_x86_enu.msi Signature verified successfully for SharedManagementObjects_x86_enu.msi c:\757fe6efe9f065130d4838081911\SharedManagementObjects_amd64_enu.msi: Verifying signature for SharedManagementObjects_amd64_enu.msi c:\757fe6efe9f065130d4838081911\SharedManagementObjects_amd64_enu.msi Signature verified successfully for SharedManagementObjects_amd64_enu.msi c:\757fe6efe9f065130d4838081911\SQLSysClrTypes_x86_enu.msi: Verifying signature for SQLSysClrTypes_x86_enu.msi c:\757fe6efe9f065130d4838081911\SQLSysClrTypes_x86_enu.msi Signature verified successfully for SQLSysClrTypes_x86_enu.msi c:\757fe6efe9f065130d4838081911\SQLSysClrTypes_amd64_enu.msi: Verifying signature for SQLSysClrTypes_amd64_enu.msi c:\757fe6efe9f065130d4838081911\SQLSysClrTypes_amd64_enu.msi Signature verified successfully for SQLSysClrTypes_amd64_enu.msi c:\757fe6efe9f065130d4838081911\vcruntime\Vc_runtime_x86.cab: Verifying signature for vcruntime\Vc_runtime_x86.cab c:\757fe6efe9f065130d4838081911\vcruntime\Vc_runtime_x86.cab Signature verified successfully for vcruntime\Vc_runtime_x86.cab c:\757fe6efe9f065130d4838081911\vcruntime\Vc_runtime_x86.msi: Verifying signature for vcruntime\Vc_runtime_x86.msi c:\757fe6efe9f065130d4838081911\vcruntime\Vc_runtime_x86.msi Signature verified successfully for vcruntime\Vc_runtime_x86.msi c:\757fe6efe9f065130d4838081911\SetupUtility.exe: Verifying signature for SetupUtility.exe c:\757fe6efe9f065130d4838081911\SetupUtility.exe Signature verified successfully for SetupUtility.exe c:\757fe6efe9f065130d4838081911\vcruntime\Vc_runtime_x64.cab: Verifying signature for vcruntime\Vc_runtime_x64.cab c:\757fe6efe9f065130d4838081911\vcruntime\Vc_runtime_x64.cab Signature verified successfully for vcruntime\Vc_runtime_x64.cab c:\757fe6efe9f065130d4838081911\vcruntime\Vc_runtime_x64.msi: Verifying signature for vcruntime\Vc_runtime_x64.msi c:\757fe6efe9f065130d4838081911\vcruntime\Vc_runtime_x64.msi Signature verified successfully for vcruntime\Vc_runtime_x64.msi c:\757fe6efe9f065130d4838081911\NDP40-KB2468871.exe: Verifying signature for NDP40-KB2468871.exe c:\757fe6efe9f065130d4838081911\NDP40-KB2468871.exe Signature verified successfully for NDP40-KB2468871.exe Action complete Action: Performing actions on all Items Entering Function: BaseMspInstallerT >::PerformAction Action: Performing Install on MSP: c:\757fe6efe9f065130d4838081911\VS10-KB2182621.msp targetting Product: Microsoft Team Foundation Server 2010 - ENU Returning IDOK. INSTALLMESSAGE_ERROR [Error 1935.An error occurred during the installation of assembly 'Microsoft.TeamFoundation.WebAccess.WorkItemTracking,version="10.0.0.0",publicKeyToken="b03f5f7f11d50a3a",processorArchitecture="MSIL",fileVersion="10.0.40219.1",culture="neutral"'. Please refer to Help and Support for more information. HRESULT: 0x80070005. ] Returning IDOK. INSTALLMESSAGE_ERROR [Error 1712.One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.] Patch (c:\757fe6efe9f065130d4838081911\VS10-KB2182621.msp) Install failed on product (Microsoft Team Foundation Server 2010 - ENU). Msi Log: MSI returned 0x643 Entering Function: MspInstallerT >::Rollback Action Rollback changes PerformMsiOperation returned 0x643 PerformMsiOperation returned 0x643 OnFailureBehavior for this item is to Rollback. Action complete Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:14:09). Figure: Error log for Team Foundation Server 2010 install shows a failure As there is really no information in this log as to why the installation failed so I checked the event log on that box. Figure: There are hundreds of errors and it actually looks like there are more problems than a failed Service Pack I am going to just run it again and see if it was because the netbook was slow to catch on to the update. Hears hoping, but even if it fails, I would question the installation of Windows (PDC laptop original install) before I question the Service Pack Figure: Second run through was successful I don’t know if the laptop was just slow, or what… Did you get this error? If you did I will push this to the product team as a problem, but unless more people have this sort of error, I will just look to write this off as a corrupted install of Windows and reinstall.

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Seven Worlds will collide…. High Availability BI is not such a Distant Sun.

- by Testas

Over the last 5 years I have observed Microsoft persevere with the notion of Self Service BI over a series of conferences as far back as SQLBits V in Newport. The release of SQL Server 2012, improvements in Excel and the integration with SharePoint 2010 is making this a reality. Business users are now empowered to create their own BI reports through a number of different technologies such as PowerPivot, PowerView and Report Builder. This opens up a whole new way of working; improving staff productivity, promoting efficient decision making and delivering timely business reports. There is, however; a serious question to answer. What happens should any of these applications become unavailable? More to the point, how would the business react should key business users be unable to fulfil reporting requests for key management meetings when they require it? While the introduction of self-service BI will provide instant access to the creation of management information reports, it will also cause instant support calls should the access to the data become unavailable. These are questions that are often overlooked when a business evaluates the need for self-service BI. But as I have written in other blog posts, the thirst for information is unquenchable once the business users have access to the data. When they are unable to access the information, you will be the first to know about it and will be expected to have a resolution to the downtime as soon as possible. The world of self-service BI is pushing reporting and analytical databases to the tier 1 application level for some of Coeo’s customers. A level that is traditionally associated with mission critical OLTP environments. There is recognition that by making BI readily available to the business user, provisions also need to be made to ensure that the solution is highly available so that there is minimal disruption to the business. This is where High Availability BI infrastructures provide a solution. As there is a convergence of technologies to support a self-service BI culture, there is also a convergence of technologies that need to be understood in order to provide the high availability architecture required to support the self-service BI infrastructure. While you may not be the individual that implements these components, understanding the concepts behind these components will empower you to have meaningful discussions with the right people should you put this infrastructure in place. There are 7 worlds that you will have to understand to successfully implement a highly available BI infrastructure 1. Server/Virtualised server hardware/software 2. DNS 3. Network Load Balancing 4. Active Directory 5. Kerberos 6. SharePoint 7. SQL Server I have found myself over the last 6 months reaching out to knowledge that I learnt years ago when I studied for the Windows 2000 and 2003 (MCSE) Microsoft Certified System Engineer. (To the point that I am resuming my studies for the Windows Server 2008 equivalent to be up to date with newer technologies) This knowledge has proved very useful in the numerous engagements I have undertaken since being at Coeo, particularly when dealing with High Availability Infrastructures. As a result of running my session at SQLBits X and SQL Saturday in Dublin, the feedback I have received has been that many individuals desire to understand more of the concepts behind the first 6 “worlds” in the list above. Over the coming weeks, a series of blog posts will be put on this site to help understand the key concepts of each area as it pertains to a High Availability BI Infrastructure. Each post will not provide exhaustive coverage of the topic. For example DNS can be a book in its own right when you consider that there are so many different configuration options with Forward Lookup, Reverse Lookups, AD Integrated Zones and DNA forwarders to name some examples. What I want to do is share the pertinent points as it pertains to the BI infrastructure that you build so that you are equipped with the knowledge to have the right discussion when planning this infrastructure. Next, we will focus on the server infrastructure that will be required to support the High Availability BI Infrastructure, from both a physical box and virtualised perspective. Thanks Chris

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Smarter, Faster, Cheaper: The Insurance Industry’s Dream

- by Jenna Danko

On June 3rd, I saw the Gaylord Resort Centre in Washington D.C. become the hub of C level executives and managers of insurance carriers for the IASA 2013 Conference. Insurance Accounting/Regulation and Technology sessions took the focus, but there were plenty of tertiary sessions for career development, which complemented the overall strong networking side of the conference. As an exhibitor, Oracle, along with several hundred other product providers, welcomed the opportunity to display and demonstrate our solutions and we were encouraged by hustle and bustle of the exhibition floor. The IASA organizers had pre-arranged fast track tours whereby interested conference delegates could sign up for a series of like-themed presentations from Vendors, giving them a level of 'Speed Dating' introductions to possible solutions and services. Oracle participated in a number of these, which were very well subscribed. Clearly, the conference had a strong business focus; however, attendees saw technology as a key enabler to get their processes done smarter, faster and cheaper. As we navigated through the exhibition, it became clear from the inquiries that came to us that insurance carriers are gravitating to a number of focus areas: Navigating the maze of upcoming regulatory reporting changes. For US carriers with European holdings, Solvency II carries a myriad of rules and reporting requirements. Alignment across the globe of the Own Risk and Solvency Assessment (ORSA) processes brings to the fore the National Insurance of Insurance commissioners' (NAIC) recent guidance manual publication. Doing more with less and to certainly expect more from technology for less dollars. The overall cost of IT, in particular hardware, has dropped in real terms (though the appetite for more has risen: more CPU, more RAM, more storage), but software has seen less change. Clearly, customers expect either to pay less or get a lot more from their software solutions for the same buck. Doing things smarter – A recognition that with the advance of technology to stand still no longer means you are technically going backwards. Technology and, in particular technology interactions with human business processes, has undergone incredible change over the past 5 years. Consumer usage (iPhones, etc.) has been at the forefront, but now at the Enterprise level ever more effective technology exploitation is beginning to take place. That data and, in particular gleaning knowledge from data, is refining and improving business processes. Organizations are now consuming more data than ever before, and it is set to grow exponentially for some time to come. Amassing large volumes of data is one thing, but effectively analyzing that data is another. It is the results of such analysis that leads to improvements both in terms of insurance product offerings and the processes to support them. Regulatory Compliance, damned if you do and damned if you don’t! Clearly, around the globe at lot is changing from a regulatory perspective and it is evident that in terms of regulatory requirements, whilst there is a greater convergence across jurisdictions bringing uniformity, there is also a lot of work to be done in the next 5 years. Just like the big data, hidden behind effective regulatory compliance there often lies golden nuggets that can give competitive advantages. From Oracle's perspective, our Rating Engine, Billing, Document Management and Insurance Analytics solutions on display served to strike up good conversations and, as is always the case at conferences, it was a great opportunity to meet and speak with existing Oracle customers that we might not have otherwise caught up with for a while. Fortunately, I was able to catch up on a few sessions at the close of the Exhibition. The speaker quality was high and the audience asked challenging, but pertinent, questions. During Dr. Jackie Freiberg’s keynote “Bye Bye Business as Usual,” the author discussed 8 strategies to help leaders create a culture where teams consistently deliver innovative ideas by disrupting the status quo. The very first strategy: Get wired for innovation. Freiberg admitted that folks in the insurance and financial services industry understand and know innovation is important, but oftentimes they are slow adopters. Today, technology and innovation go hand in hand. In speaking to delegates during and after the conference, a high degree of satisfaction could be measured from their positive comments of speaker sessions and the exhibitors. I suspect many will be back in 2014 with Indianapolis as the conference location. Did you attend the IASA Conference in Washington D.C.? If so, I would love to hear your comments. Andrew Collins is the Director, Solvency II of Oracle Financial Services. He can be reached at andrew.collins AT oracle.com.

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SOA, Empowerment and Continuous Improvement

- by Tanu Sood

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Rick Beers is Senior Director of Product Management for Oracle Fusion Middleware. Prior to joining Oracle, Rick held a variety of executive operational positions at Corning, Inc. and Bausch & Lomb. With a professional background that includes senior management positions in manufacturing, supply chain and information technology, Rick brings a unique set of experiences to cover the impact that technology can have on business models, processes and organizations. Rick will be hosting the IT Leader Editorial on a regular basis. I met my twin at Open World. We share backgrounds, experiences and even names. I hosted an invitation-only AppAdvantage Leadership Forum with an overcapacity 85 participants: 55 customers, 15 from the Oracle AppAdvantage team and 15 Partners. It was a lively, open and positive discussion of pace layered architectures and Oracle’s AppAdvantage approach to a unified view of Applications and Middleware. Rick Hassman from Pella was one of the customer panelists and during the pre event prep, Rick and I shared backgrounds and found that we had both been plant managers and led ERP deployments prior to leading IT itself. During the panel conversation I explored this with him, discussing the unique perspectives that this provides to CIO’s. He then hit on a point that I wasn’t able to fully appreciate until a week later. First though, some background. The week after the Forum, one of the participants emailed me with the following thoughts: “I am 150% behind this concept……but we are struggling with the concept of web services and the potential use of the Oracle Service Bus technology let alone moving into using the full SOA/BPM/BAM software to extend our JD Edwards application to both integrate and support business processes”. After thinking a bit I responded this way: While I certainly appreciate the degree of change and effort involved, perhaps I could offer the following: One of the underlying principles behind Oracle AppAdvantage is that more often than not, the choice between changing a business process and invasively customizing ERP represents a Hobson's Choice: neither is acceptable. In this case the third option, moving the process out of ERP, is the only acceptable one. Providing this choice typically requires end to end, real time interoperability across applications and/or services. This real time interoperability, to be sustainable over time requires a service oriented architecture. There's just no way around this. SOA adaptation is admittedly tough at the beginning. New skills, new technology and new headaches. But, like any radically new technology, it has a learning curve that drives cost down rather dramatically over time. Tough choices to be sure, but not entirely different than we face with every major technology cycle. Good points of course, but I felt that something was missing. The points were convincing, perhaps even a bit insightful, but they didn’t get at the heart of what Oracle AppAdvantage is focused upon: how the optimization of technology, applications, processes and relationships can change the very way that organizations operate. And then I thought back to the panel discussion with Rick Hassman at Oracle OpenWorld. Rick stressed that Continuous Improvement is a fundamental business strategy at Pella. I remember Continuous Improvement well as I suspect does everyone who was in American manufacturing during the 80’s. Pioneered by W. Edwards Deming in Japan (and still known alternatively as Kaizen), Continuous Improvement sets in place the business culture that we must not become complacent with success and resistant to the ongoing need for change. Many believe that this single handedly drove the renaissance in American manufacturing through the last two decades, which had become complacent during the 70’s and early 80’s. But what exactly does this have to do with SOA? It was Rick’s next point. He drew the connection that moving those business processes that need to continually change over time out of ERP and into edge applications and services enables continuous improvement by empowering people to continually strive for better ways of doing things rather than be being bound by workflows that cannot change. A compelling connection: that SOA, and the overall Oracle AppAdvantage framework of which it is an integral part, can empower people towards continuous improvement in business processes and as a result drive business leadership and business excellence. What better a case for technology innovation?

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The Year 2010, The Year of Change

As I look back on the year of 2010, I could have never predicted the wonderful changes that have occurred for my wife and me. The beginning of this year started out as the 9th year that we lived in South Florida, and my fourth year working for DentalPlans.com as a software engineer/network admin. About 3 months in to the year I was given an excellent opportunity to work for MovieTickets.com in the software engineering department. This opportunity allowed me to gain experience with jQuery due to one of my projects was to reengineering MovieTickets.com existing Marketing Panel System. About 3 months after working at MovieTickets.com, my wife and I were offered an opportunity of a life time. I was offered a Job in a large background\information security company located in Nashville, TN as software engineer II. I must note that after living in South Florida for 9 years, my wife and I really had a strong distaste for the South Florida life style and the general attitude/culture of the area. Even though we shared a strong dislike for the area in which we lived I must admit that it was a tough decision to leave MovieTickets.com because I was really doing well and I made some great new friends like Chris Catto, and Tyson Nero. In fact, they introduced me to Local Microsoft User Groups, and software development podcast like DotNetRocks.com and Hanselminutes.com. In addition, we also went to my first Microsoft launch down in Miami for Visual Studios 2010. I must admit it was a cool experience. I truly hope to keep in touch with them to see how their careers grow, and I know they will. I must admit I was nervous and excited to start the next chapter in our live as I started up the 26 foot U-Haul truck and got on the road for Nashville from Boca Raton. I knew that the change was going to lead to new adventures and new opportunities that I could never imagine. As we pulled in to the long driveway of our rental house, we knew that this was the right place for my wife and I. Natalie, my wife had actually come up to Nashville and within one week of my job offer had set up a nice rental home for us to restart our lives in TN. I must admit that the wonderful southern hospitality took a bit to get use to due to the type of people we were used to dealing with on a regular basis. Our first 2 months seemed like we were living a dream because of our new area and the wonderful people we live around. So far my new job is going really well and I really like the people on my team and department. In fact after 6 months I am now in charge of all application builds for our new deployment process. I am also leading up a push for setting up of continuous integration within our new build process. In addition to starting my new job, I was also offered a position as an adjust instructor at ITT Tech teaching course like VB.net, Java Script, Ajax, and database development. So far I have really like teaching at the college level. Information technology has really been great for my life so I am really glad to be able to give back. That is actually why I started DotNetBlocks. This site allows me to document things I have learned as I work with technology, and allows others to borrow from my experiences. I hope that this site can help others as others have helped me get where I am. Finally, I am glade to report that I only have 4 classes left for my master’s degree at Capella University. I am proud to announce that I am still on track to graduate with 3.91 GPA. This last class was really a test because I had a crazy idea that I could work full time as a software engineer, teach two college courses as a first time teacher and also take an advanced masters class in application architecture. I have no idea how I actually survived, but I am really surprised how well I actually did. I was invited back to reach again at ITT Tech, and I passed my masters class with an “A”. I have decided to take this next term off from my master’s program so that I do not get burned out. Also, so that my new current employer will pay for more of my education, tuition reimbursement is an awesome benefit. This was my year 2010, how was yours?

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Trash Destination Adapter

The Trash Destination and this article came from early experiences of using SSIS and community feedback at the time. When developing a package it is very useful to have a destination adapter that does nothing but consume rows with no setup requirement. You often want run a package part way through development, or just add a path so you can set a Data Viewer. There are stock tasks that can be used, but with the Trash Destination all columns are treated as selected automatically (usage type of read-only), so the pipeline knows they are required. It is also obvious that this is for development or diagnostic purposes, and is clearly not a part of the functional design of the package. It is also ideal for just playing around and exploring concepts in SSIS, and is often used in conjunction with the Data Generator Source. Using these two components it is easy to setup a test of an expression in the Derived Column Transformation for example. The Data Generator Source provides some dummy data, and the Trash Destination allows you to anchor the output path and set a Data Viewer to examine the results. It can also be used when performance tuning packages. It is a consistent and known quantity that has no external influences, so it is ideal as a destination when breaking the data flow into sections to isolate a bottleneck. The adapter is really simple to use and requires no setup. Simply drop it onto the pipeline designer and use it to terminate your data flow path. Installation The component is provided as an MSI file which you can download and run to install it. This simply places the files on disk in the correct locations and also installs the assemblies in the Global Assembly Cache as per Microsoft’s recommendations. You may need to restart the SQL Server Integration Services service, as this caches information about what components are installed, as well as restarting any open instances of Business Intelligence Development Studio (BIDS) / Visual Studio that you may be using to build your SSIS packages. Finally, for 2005/2008, you will have to add the transformation to the Visual Studio toolbox manually. Right-click the toolbox, and select Choose Items.... Select the SSIS Data Flow Items tab, and then check the Trash Destination transformation in the Choose Toolbox Items window. This process has been described in detail in the related FAQ entry for How do I install a task or transform component? We recommend you follow best practice and apply the current Microsoft SQL Server Service pack to your SQL Server servers and workstations. Downloads The Trash Destination is available for SQL Server 2005, SQL Server 2008 (includes R2) and SQL Server 2012. Please choose the version to match your SQL Server version, or you can install multiple versions and use them side by side if you have more than one version of SQL Server installed. Trash Destination for SQL Server 2005 Trash Destination for SQL Server 2008 Trash Destination for SQL Server 2012 Version History SQL Server 2012 Version 3.0.0.34 - SQL Server 2012 release. Includes upgrade support for both 2005 and 2008 packages to 2012. (5 Jun 2012) SQL Server 2008 Version 2.0.0.33 - SQL Server 2008 release. Includes support for upgrade of 2005 packages. RTM compatible, previously February 2008 CTP. (4 Mar 2008) Version 2.0.0.31 - SQL Server 2008 November 2007 CTP. (14 Feb 2008) SQL Server 2005 Version 1.0.2.18 - SQL Server 2005 RTM Refresh. SP1 Compatibility Testing. (12 Jun 2006) Version 1.0.1.1 - SQL Server 2005 IDW 15 June CTP. Minor enhancements over v1.0.1.0. (11 Jun 2005) Version 1.0.1.0 - SQL Server 2005 IDW 14 April CTP. First Public Release. (30 May 2005) Troubleshooting Make sure you have downloaded the version that matches your version of SQL Server. We offer separate downloads for SQL Server 2005, SQL Server 2008 and SQL Server 2012. If you an error when you try and use the component along the lines of The component could not be added to the Data Flow task. Please verify that this component is properly installed. ... The data flow object "Konesans ..." is not installed correctly on this computer, this usually indicates that the internal cache of SSIS components needs to be updated. This is held by the SSIS service, so you need restart the the SQL Server Integration Services service. You can do this from the Services applet in Control Panel or Administrative Tools in Windows. You can also restart the computer if you prefer. You may also need to restart any current instances of Business Intelligence Development Studio (BIDS) / Visual Studio that you may be using to build your SSIS packages. The full error message is shown below for reference: TITLE: Microsoft Visual Studio ------------------------------ The component could not be added to the Data Flow task. Please verify that this component is properly installed. ------------------------------ ADDITIONAL INFORMATION: The data flow object "Konesans.Dts.Pipeline.TrashDestination.Trash, Konesans.Dts.Pipeline.TrashDestination, Version=1.0.1.0, Culture=neutral, PublicKeyToken=b8351fe7752642cc" is not installed correctly on this computer. (Microsoft.DataTransformationServices.Design) For 2005/2008, once installation is complete you need to manually add the task to the toolbox before you will see it and to be able add it to packages - How do I install a task or transform component? This is not necessary for SQL Server 2012 as the new SSIS toolbox automatically detects components. If you are still having issues then contact us, but please provide as much detail as possible about error, as well as which version of the the task you are using and details of the SSIS tools installed.

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Meet our 2009 Oracle Graduates in South Africa

- by anca.rosu

Focusing on the broader Oracle community, Oracle South Africa initiated its first skills development programme in May 1988. Since its inception the programme has developed and improved and every year more graduates are taken on board. The Oracle Graduate Programme is made up of specific learning paths designed around customer, partner and Oracle specifications and is structured to meet the urgent skills requirements in the Oracle “economy”. The training programmes have a specific duration and incorporate both theoretical and practical application of Oracle product sets. It is aimed at creating: Meaningful employment for graduates; Learning opportunities for individuals within the organization so that career growth opportunities are exploited to the fullest; Capacity building for small enterprises which is aligned to Oracle’s Enterprise Development Programme Meet our five graduates who joined us in December 2008 and have spent over a year with us! Let’s get their initial feedback on the graduate programme and on their assignment to Jordan. Lector On the Oracle Graduate Programme: “The Oracle Graduate Programme is an experience of a life time. I would not trade it for anything. It’s challenging and rewarding. I am proud and happy to be in an organization like Oracle” On the assignment in Jordan: "Friendly, welcoming people, world class instructors always willing to go the extra mile. What more can you ask for?" Lungile On the Oracle Graduate Programme: “I joined Oracle as part of the graduate intake for pre-sales in order to develop my skills and knowledge. Working at Oracle has been an overwhelmingly positive experience as it has encouraged me to progress with my personal development. I am hugely grateful. It has been a great challenge and an awesome opportunity.” On the assignment to Jordan: “Going to Jordan was a great opportunity and the experience of a lifetime. The people were very welcoming and friendly. The culture was totally different from ours - the food, the clothes and the weather. It was an amazingly different experience to work from Sunday to Thursday with Friday and Saturday as the weekend.” Thabo On the Oracle Graduate Programme: “Life is an infinite learning path. I truly value growth. I believe for one to grow, one needs to be challenged to your full potential. The Oracle Graduate Programme offers real growth – and so much more.” On the assignment to Jordan: “I was amazed by the cultural differences. I now understood that to be part of the global community, I must embrace our similarities and understand our differences.” Albeauty On the Oracle Graduate Programme: “Responsibility, dedication, focus and taking initiative … these are the key points I learned from Oracle. It is such an honour to finally be part of the Oracle family. The graduate programme itself was a great experience as I managed to learn how Oracle operates – it has been the highlight of my year. I believe that my hard work will assist in the growth of the company.” On the Jordan assignment: “A memory worth embracing. Going to Jordan was a great opportunity as I learned a lot with respect to integration between different cultures and getting to adapt to all things different. I, along with almost every other graduate, discovered that Oracle is far more than a database company. Now I know there is far more to the ‘Big Red’ name.” Emmanuel On the Oracle Graduate Programme: “The programme gave me invaluable exposure to the ICT sector and also provided an opportunity to travel, network and exchange ideas with others. The formal training helped me to improve my presentation skills and gave me a better understanding of business etiquette and communication.” On the assignment to Jordan: “It was my first trip abroad. It was a great chance to get to know each other. I had the opportunity to share ideas, share personal stuff as a team. We met experts who gave us superb training in Oracle Technologies. It was great.” If you have any questions related to this article feel free to contact [email protected]. You can find our job opportunities via http://campus.oracle.com. Technorati Tags: Oracle community,South Africa,Graduate Programme,Jordan,Technologies

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Maintaining packages with code - Adding a property expression programmatically

Every now and then I've come across scenarios where I need to update a lot of packages all in the same way. The usual scenario revolves around a group of packages all having been built off the same package template, and something needs to updated to keep up with new requirements, a new logging standard for example.You'd probably start by updating your template package, but then you need to address all your existing packages. Often this can run into the hundreds of packages and clearly that's not a job anyone wants to do by hand. I normally solve the problem by writing a simple console application that looks for files and patches any package it finds, and it is an example of this I'd thought I'd tidy up a bit and publish here. This sample will look at the package and find any top level Execute SQL Tasks, and change the SQL Statement property to use an expression. It is very simplistic working on top level tasks only, so nothing inside a Sequence Container or Loop will be checked but obviously the code could be extended for this if required. The code that actually sets the expression is shown below, the rest is just wrapper code to find the package and to find the task. /// <summary> /// The CreationName of the Tasks to target, e.g. Execute SQL Task /// </summary> private const string TargetTaskCreationName = "Microsoft.SqlServer.Dts.Tasks.ExecuteSQLTask.ExecuteSQLTask, Microsoft.SqlServer.SQLTask, Version=9.0.242.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91"; /// <summary> /// The name of the task property to target. /// </summary> private const string TargetPropertyName = "SqlStatementSource"; /// <summary> /// The property expression to set. /// </summary> private const string ExpressionToSet = "@[User::SQLQueryVariable]"; .... // Check if the task matches our target task type if (taskHost.CreationName == TargetTaskCreationName) { // Check for the target property if (taskHost.Properties.Contains(TargetPropertyName)) { // Get the property, check for an expression and set expression if not found DtsProperty property = taskHost.Properties[TargetPropertyName]; if (string.IsNullOrEmpty(property.GetExpression(taskHost))) { property.SetExpression(taskHost, ExpressionToSet); changeCount++; } } } This is a console application, so to specify which packages you want to target you have three options: Find all packages in the current folder, the default behaviour if no arguments are specified TaskExpressionPatcher.exe .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Find all packages in a specified folder, pass the folder as the argument TaskExpressionPatcher.exe C:\Projects\Alpha\Packages\ .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Find a specific package, pass the file path as the argument TaskExpressionPatcher.exe C:\Projects\Alpha\Packages\Package.dtsx The code was written against SQL Server 2005, but just change the reference to Microsoft.SQLServer.ManagedDTS to be the SQL Server 2008 version and it will work fine. If you get an error Microsoft.SqlServer.Dts.Runtime.DtsRuntimeException: The package failed to load due to error 0xC0011008… then check that the package is from the correct version of SSIS compared to the referenced assemblies, 2005 vs 2008 in other words. Download Sample Project TaskExpressionPatcher.zip (6 KB)

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SQLAuthority News – #TechEdIn – TechEd India 2012 Memories and Photos

- by pinaldave

TechEd India 2012 was held in Bangalore last March 21 to 23, 2012. Just like every year, this event is bigger, grander and inspiring. Pinal Dave at TechEd India 2012 Family Event Every single year, TechEd is a special affair for my entire family. Four months before the start of TechEd, I usually start to build the mental image of the event. I start to think about various things. For the most part, what excites me most is presenting a session and meeting friends. Seriously, I start thinking about presenting my session 4 months earlier than the event! I work on my presentation day and night. I want to make sure that what I present is accurate and that I have experienced it firsthand. My wife and my daughter also contribute to my efforts. For us, TechEd is a family event, and the two of them feel equally responsible as well. They give up their family time so I can bring out the best content for the Community. Pinal, Shaivi and Nupur at TechEd India 2012 Guinea Pigs (My Experiment Victims) I do not rehearse my session, ever. However, I test my demo almost every single day till the last moment that I have to present it already. I sometimes go over the demo more than 2-3 times a day even though the event is more than a month away. I have two “guinea pigs”: 1) Nupur Dave and 2) Vinod Kumar. When I am at home, I present my demos to my wife Nupur. At times I feel that people often backup their demo, but in my case, I have backup demo presenters. In the office during lunch time, I present the demos to Vinod. I am sure he can walk my demos easily with eyes closed. Pinal and Vinod at TechEd India 2012 My Sessions I’ve been determined to present my sessions in a real and practical manner. I prefer to present the subject that I myself would be eager to attend to and sit through if I were an audience. Just keeping that principle in mind, I have created two sessions this year. SQL Server Misconception and Resolution Pinal and Vinod at TechEd India 2012 We believe all kinds of stuff – that the earth is flat, or that the forbidden fruit is apple, or that the big bang theory explains the origin of the universe, and so many other things. Just like these, we have plenty of misconceptions in SQL Server as well. I have had this dream of co-presenting a session with Vinod Kumar for the past 3 years. I have been asking him every year if we could present a session together, but we never got it to work out, until this year came. Fortunately, we got a chance to stand on the same stage and present a single subject. I believe that Vinod Kumar and I have an excellent synergy when we are working together. We know each other’s strengths and weakness. We know when the other person will speak and when he will keep quiet. The reason behind this synergy is that we have worked on 2 Video Learning Courses (SQL Server Indexes and SQL Server Questions and Answers) and authored 1 book (SQL Server Questions and Answers) together. Crowd Outside Session Hall This session was inspired from the “Laurel and Hardy” show so we performed a role-playing of those famous characters. We had an excellent time at the stage and, for sure, the audience had a wonderful time, too. We had an extremely large audience for this session and had a great time interacting with them. Speed Up! – Parallel Processes and Unparalleled Performance Pinal Dave at TechEd India 2012 I wanted to approach this session at level 400 and I was very determined to do so. The biggest challenge I had was that this was a total of 60 minutes of session and the audience profile was very generic. I had to present at level 100 as well at 400. I worked hard to tune up these demos. I wanted to make sure that my messages would land perfectly to the minds of the attendees, and when they walk out of the session, they could use the knowledge I shared on their servers. After the session, I felt an extreme satisfaction as I received lots of positive feedback at the event. At one point, so many people rushed towards me that I was a bit scared that the stage might break and someone would get injured. Fortunately, nothing like that happened and I was able to shake hands with everybody. Pinal Dave at TechEd India 2012 Crowd rushing to Pinal at TechEd India 2012 Networking This is one of the primary reasons many of us visit the annual TechEd event. I had a fantastic time meeting SQL Server enthusiasts. Well, it was a terrific time meeting old friends, user group members, MVPs and SQL Enthusiasts. I have taken many photographs with lots of people, but I have received a very few back. If you are reading this blog and have a photo of us at the event, would you please send it to me so I could keep it in my memory lane? SQL Track Speaker: Jacob and Pinal at TechEd India 2012 SQL Community: Pinal, Tejas, Nakul, Jacob, Balmukund, Manas, Sudeepta, Sahal at TechEd India 2012 Star Speakers: Amit and Balmukund at TechEd India 2012 TechED Rockstars: Nakul, Tejas and Pinal at TechEd India 2012 I guess TechEd is a mix of family affair and culture for me! Hamara TechEd (Our TechEd) Please tell me which photo you like the most! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, SQLServer, T SQL, Technology Tagged: TechEd, TechEdIn

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Sea Monkey Sales & Marketing, and what does that have to do with ERP?

- by user709270

Tier One Defined By Lyle Ekdahl, Oracle JD Edwards Group Vice President and General Manager I recently became aware of the latest Sea Monkey Sales & Marketing tactic. Wait now, what is Sea Monkey Sales & Marketing and what does that have to do with ERP? Well if you grew up in USA during the 50’s, 60’s and maybe a bit in the early 70’s there was a unifying media of culture known as the comic book. I was a big Iron Man fan. I always liked the troubled hero aspect of Tony Start and hey he was a technologist. This is going somewhere, just hold on. Of course comic books like most media contained advertisements. Ninety pound weakling transformed by Charles Atlas in just 15 minutes per day. Baby Ruth, Juicy Fruit Gum and all assortments of Hostess goodies were on display. The best ad was for the “Amazing Live Sea-Monkeys – The real live fun-pets you grow yourself!” These ads set the standard for exaggeration and half-truth; “…they love attention…so eager to please, they can even be trained…” The cartoon picture on the ad is of a family of royal looking sea creatures – daddy, mommy, son and little sis – sea monkey? There was a disclaimer at the bottom in fine print, “Caricatures shown not intended to depict Artemia.” Ok what ten years old knows what the heck artemia is? Well you grow up fast once you’ve been separated from your buck twenty five plus postage just to discover that it is brine shrimp. Really dumb brine shrimp that don’t take commands or do tricks. Unfortunately the technology industry is full of sea monkey sales and marketing. Yes believe it or not in some cases there is subterfuge and obfuscation used to secure contracts. Hey I get it; the picture on the box might not be the actual size. Make up what you want about your product, but here is what I don’t like, could you leave out the obvious falsity when it comes to my product, especially the negative stuff. So here is the latest one – “Oracle’s JD Edwards is NOT tier one”. Really? Definition please! Well a whole host of googleable and reputable sources confirm that a tier one vendor is large, well known, and enjoys national and international recognition. Let me see large, so thousands of customers? Oh and part of the world’s largest business software and hardware corporation? Check and check JD Edwards has that and that. Well known, enjoying national and international recognition? Oracle’s JD Edwards EnterpriseOne is available in 21 languages and is directly localized in 33 countries that support some of the world’s largest multinationals and many midsized domestic market companies. Something on the order of half the JD Edwards customer base is outside North America. My passport is on its third insert after 2 years and not from vacations. So if you don’t mind I am going to mark national and international recognition in the got it column. So what else is there? Well let me offer a few criteria. Longevity – The JD Edwards products benefit from 35+ years of intellectual property development; through booms, busts, mergers and acquisitions, we are still here Vision & innovation – JD Edwards is the first full suite ERP to run on the iPad as just one example Proven track record of execution – Since becoming part of Oracle, JD Edwards has released to the market over 20 deliverables including major release, point releases, new apps modules, tool releases, integrations…. Solid, focused functionality with a flexible, interoperable, extensible underlying architecture – JD Edwards offers solid core ERP with specialty modules for verticals all delivered on a well defined independent tools layer that helps enable you to scale your business without an ERP reimplementation A continuation plan – Oracle’s JD Edwards offers our customers a 6 year roadmap as well as interoperability with Oracle’s next generation of applications Oh I almost forgot that the expert sources agree on one additional thing, tier one may be a preferred vendor that offers product and services to you with appealing value. You should check out the TCO studies of JD Edwards. I think you will see what the thousands of customers that rely on these products to run their businesses enjoy – that is the tier one solution with the lowest TCO. Oh and if you get an offer to buy an ERP for no license charge, remember the picture on the box might not be the actual size.

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Maintaining packages with code - Adding a property expression programmatically

Every now and then I've come across scenarios where I need to update a lot of packages all in the same way. The usual scenario revolves around a group of packages all having been built off the same package template, and something needs to updated to keep up with new requirements, a new logging standard for example.You'd probably start by updating your template package, but then you need to address all your existing packages. Often this can run into the hundreds of packages and clearly that's not a job anyone wants to do by hand. I normally solve the problem by writing a simple console application that looks for files and patches any package it finds, and it is an example of this I'd thought I'd tidy up a bit and publish here. This sample will look at the package and find any top level Execute SQL Tasks, and change the SQL Statement property to use an expression. It is very simplistic working on top level tasks only, so nothing inside a Sequence Container or Loop will be checked but obviously the code could be extended for this if required. The code that actually sets the expression is shown below, the rest is just wrapper code to find the package and to find the task. /// <summary> /// The CreationName of the Tasks to target, e.g. Execute SQL Task /// </summary> private const string TargetTaskCreationName = "Microsoft.SqlServer.Dts.Tasks.ExecuteSQLTask.ExecuteSQLTask, Microsoft.SqlServer.SQLTask, Version=9.0.242.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91"; /// <summary> /// The name of the task property to target. /// </summary> private const string TargetPropertyName = "SqlStatementSource"; /// <summary> /// The property expression to set. /// </summary> private const string ExpressionToSet = "@[User::SQLQueryVariable]"; .... // Check if the task matches our target task type if (taskHost.CreationName == TargetTaskCreationName) { // Check for the target property if (taskHost.Properties.Contains(TargetPropertyName)) { // Get the property, check for an expression and set expression if not found DtsProperty property = taskHost.Properties[TargetPropertyName]; if (string.IsNullOrEmpty(property.GetExpression(taskHost))) { property.SetExpression(taskHost, ExpressionToSet); changeCount++; } } } This is a console application, so to specify which packages you want to target you have three options: Find all packages in the current folder, the default behaviour if no arguments are specified TaskExpressionPatcher.exe .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Find all packages in a specified folder, pass the folder as the argument TaskExpressionPatcher.exe C:\Projects\Alpha\Packages\ .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Find a specific package, pass the file path as the argument TaskExpressionPatcher.exe C:\Projects\Alpha\Packages\Package.dtsx The code was written against SQL Server 2005, but just change the reference to Microsoft.SQLServer.ManagedDTS to be the SQL Server 2008 version and it will work fine. If you get an error Microsoft.SqlServer.Dts.Runtime.DtsRuntimeException: The package failed to load due to error 0xC0011008… then check that the package is from the correct version of SSIS compared to the referenced assemblies, 2005 vs 2008 in other words. Download Sample Project TaskExpressionPatcher.zip (6 KB)

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Employee Engagement Q&A with John Brunswick

- by Kellsey Ruppel

As we are focusing this week on Employee Engagement, I recently sat down with industry expert and thought leader John Brunswick on the topic. Here is the Q&A dialogue we shared. Q: How do you effectively engage employees to drive business value?A: Motivation, both extrinsic and intrinsic, combined with the relevancy of various channels to support it. Beyond chaining business strategies like compensation models within an organization, engagement ultimately is most successful when driven by employee's motivations. Business value derived from engagement through technical capabilities can be objectively measured through metrics like the rate and accuracy of problem solving for a given business function or frequency of innovation created. Providing employees performing "knowledge work" with capabilities that allow them to perform work with a higher degree of accuracy in the same or ideally less time, adds value for that individual and in turn, drives their level of engagement to drive business value. Q: Organizations with high levels of employee engagement outperform the total stock market index by 22%. Can you comment on why you think this might be? A: Alignment through shared purpose. Zappos is an excellent example of a culture that arguably has higher than average levels of employee engagement and it permeates every aspect of their organization – embodied externally through their customer experience. I recently made my first purchase with them and it was obvious through their web experience, visual design, communication style, customer service and attention to detail down to green packaging, that they have an amazingly strong shared purpose. The Zappos.com ‘About page’ outlines their "Family Core Values", the first three being "Deliver WOW Through Service, Embrace and Drive Change & Create Fun and A Little Weirdness" – all reflected externally in my interaction with them. Strong shared purpose enables higher product and service experience, equating to a dedicated customer base, repeat purchases and expanded marketshare. Q: Have you seen any trends in the market regarding employee engagement? A: Some companies now see offering a form of social engagement similar to Facebook and LinkedIn as standard communication infrastructure like email or instant messaging. Originally offered as standalone tools, the value is now seen when these capabilities are offered in an integrated fashion in the context of business entities. An emerging area of focus is around employee activities related to their organization on external social platforms, implicitly creating external communities with employees acting on behalf of the brand and interacting with each other (e.g. Twitter). Companies have reached a formal understand that this now established communication medium requires strategies allowing employees to engage. I have personally met colleagues from Oracle, like Oracle User Experience Director Ultan O'Broin (@ultan), via Twitter before meeting first through internal channels. Q: Employee engagement is important, but what about engaging customers and partners? A: The last few years we have witnessed an interesting evolution from the novelty of self-service to expectations of "intelligent" self-service. From a consumer standpoint, engagement can end up being a key differentiator, especially in mature markets. Customers that perform some level of interaction with a brand develop greater affinity for the brand and have a greater probability of acting as an advocate. As organizations move toward a model of deeper engagement, they must ensure that their business is positioned to support deeper relationships, offering potentially greater transparency. From a partner standpoint greater engagement can lead to new types of business opportunities, much in the way that Amazon.com offers a unified shopping experience that can potentially span various vendors. This same model can be extended to blending services and product delivery models, based on a closeness not easily possible before increased capability of engagement mechanisms. Q: What types of solutions are available to successfully deliver employee engagement? A: Solutions enabling higher levels of engagement do so on the basis of relevancy. This relevancy is generally supported by aspects of content management, social collaboration, business intelligence, portal and process management technologies. These technologies can help deliver an experience tailored to a given role or process within an organization that applies equally to work that is structured or unstructured, appearing in the form of functionality as simple as an online employee directory search, knowledge communities supported by social collaboration, as well as more feature rich business intelligence dashboards and portals. Looking to learn more about how to effectively engage your employees? Check out this webcast, or read more from John Brunswick.

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The Oracle Graduate Experience...A Graduates Perspective by Angelie Tierney

- by david.talamelli

[Note: Angelie has just recently joined Oracle in Australia in our 2011 Graduate Program. Last week I shared my thoughts on our 2011 Graduate Program, this week Angelie took some time to share her thoughts of our Graduate Program. The notes below are Angelie's overview from her experience with us starting with our first contact last year - David Talamelli] How does the 1 year program work? It consists of 3 weeks of training, followed by 2 rotations in 2 different Lines of Business (LoB's). The first rotation goes for 4 months, while your 2nd rotation goes for 7, when you are placed into your final LoB for the program. The interview process: After sorting through the many advertised graduate jobs, submitting so many resumes and studying at the same time, it can all be pretty stressful. Then there is the interview process. David called me on a Sunday afternoon and I spoke to him for about 30 minutes in a mini sort of phone interview. I was worried that working at Oracle would require extensive technical experience, but David stressed that even the less technical, and more business-minded person could, and did, work at Oracle. I was then asked if I would like to attend a group interview in the next weeks, to which I said of course! The first interview was a day long, consisting of a brief introduction, a group interview where we worked on a business plan with a group of other potential graduates and were marked by 3 Oracle employees, on our ability to work together and presentation. After lunch, we then had a short individual interview each, and that was the end of the first round. I received a call a few weeks later, and was asked to come into a second interview, at which I also jumped at the opportunity. This was an interview based purely on your individual abilities and would help to determine which Line of Business you would go to, should you land a graduate position. So how did I cope throughout the interview stages? I believe the best tool to prepare for the interview, was to research Oracle and its culture and to see if I thought I could fit into that. I personally found out about Oracle, its partners as well as competitors and along the way, even found out about their part (or Larry Ellison's specifically) in the Iron Man 2 movie. Armed with some Oracle information and lots of enthusiasm, I approached the Oracle Graduate Interview process. Why did I apply for an Oracle graduate position? I studied a Bachelor of Business/Bachelor of Science in IT, and wanted to be able to use both my degrees, while have the ability to work internationally in the future. Coming straight from university, I wasn't sure exactly what I wanted to do in terms of my career. With the program, you are rotated across various lines of business, to not only expose you to different parts of the business, but to also help you to figure out what you want to achieve out of your career. As a result, I thought Oracle was the perfect fit. So what can an Oracle ANZ Graduate expect? First things first, you can expect to line up for your visitor pass. Really. Next you enter a room full of unknown faces, graduates just like you, and then you realise you're in this with 18 other people, going through the same thing as you. 3 weeks later you leave with many memories, colleagues you can call your friends, and a video of your presentation. Vanessa, the Graduate Manager, will also take lots of photos and keep you (well) fed. Well that's not all you leave with, you are also equipped with a wealth of knowledge and contacts within Oracle, both that will help you throughout your career there. What training is involved? We started our Oracle experience with 3 weeks of training, consisting of employee orientation, extensive product training, presentations on the various lines of business (LoB's), followed by sales and presentation training. While there was potential for an information overload, maybe even death by Powerpoint, we were able to have access to the presentations for future reference, which was very helpful. This period also allowed us to start networking, not only with the graduates, but with the managers who presented to us, as well as through the monthly chinwag, HR celebrations and even with the sharing of tea facilities. We also had a team bonding day when we recorded a "commercial" within groups, and learned how to play an Irish drum. Overall, the training period helped us to learn about Oracle, as well as ourselves, and to prepare us for our transition into our rotations. Where to now? I'm now into my 2nd week of my first graduate rotation. It has been exciting to finally get out into the work environment and utilise that knowledge we gained from training. My manager has been a great mentor, extremely knowledgeable, and it has been good being able to participate in meetings, conference calls and make a contribution towards the business. And while we aren't necessarily working directly with the other graduates, they are still reachable via email, Pidgin and lunch and they are important as a resource and support, after all, they are going through a similar experience to you. While it is only the beginning, there is a lot more to learn and a lot more to experience along the way, especially because, as we learned during training, at Oracle, the only constant is change.

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Where Facebook Stands Heading Into 2013

- by Mike Stiles

In our last blog, we looked at how Twitter is positioned heading into 2013. Now it’s time to take a similar look at Facebook. 2012, for a time at least, seemed to be the era of Facebook-bashing. Between a far-from-smooth IPO, subsequent stock price declines, and anxiety over privacy, the top social network became a target for comedians, politicians, business journalists, and of course those who were prone to Facebook-bash even in the best of times. But amidst the “this is the end of Facebook” headlines, the company kept experimenting, kept testing, kept innovating, and pressing forward, committed as always to the user experience, while concurrently addressing monetization with greater urgency. Facebook enters 2013 with over 1 billion users around the world. Usage grew 41% in Brazil, Russia, Japan, South Korea and India in 2012. In the Middle East and North Africa, an average 21 new signups happen per minute. Engagement and time spent on the site would impress the harshest of critics. Facebook, while not bulletproof, has become such an integrated daily force in users’ lives, it’s getting hard to imagine any future mass rejection. You want to see a company recognizing weaknesses and shoring them up. Mobile was a weakness in 2012 as Facebook was one of many caught by surprise at the speed of user migration to mobile. But new mobile interfaces, better mobile ads, speed upgrades, standalone Messenger and Pages mobile apps, and the big dollar acquisition of Instagram, were a few indicators Facebook won’t play catch-up any more than it has to. As a user, the cool thing about Facebook is, it knows you. The uncool thing about Facebook is, it knows you. The company’s walking a delicate line between the public’s competing desires for customized experiences and privacy. While the company’s working to make privacy options clearer and easier, Facebook’s Paul Adams says data aggregation can move from acting on what a user is engaging with at the moment to a more holistic view of what they’re likely to want at any given time. To help learn about you, there’s Open Graph. Embedded through diverse partnerships, the idea is to surface what you’re doing and what you care about, and help you discover things via your friends’ activities. Facebook’s Director of Engineering, Mike Vernal, says building mobile social apps connected to Facebook in such ways is the next wave of big innovation. Expect to see that fostered in 2013. The Facebook site experience is always evolving. Some users like that about Facebook, others can’t wait to complain about it…on Facebook. The Facebook focal point, the News Feed, is not sacred and is seeing plenty of experimentation with the insertion of modules. From upcoming concerts, events, suggested Pages you might like, to aggregated “most shared” content from social reader apps, plenty could start popping up between those pictures of what your friends had for lunch. As for which friends’ lunches you see, that’s a function of the mythic EdgeRank…which is also tinkered with. When Facebook changed it in September, Page admins saw reach go down and the high anxiety set in quickly. Engagement, however, held steady. The adjustment was about relevancy over reach. (And oh yeah, reach was something that could be charged for). Facebook wants users to see what they’re most likely to like, based on past usage and interactions. Adding to the “cream must rise to the top” philosophy, they’re now even trying out ordering post comments based on the engagement the comments get. Boy, it’s getting competitive out there for a social engager. Facebook has to make $$$. To do that, they must offer attractive vehicles to marketers. There are a myriad of ad units. But a key Facebook marketing concept is the Sponsored Story. It’s key because it encourages content that’s good, relevant, and performs well organically. If it is, marketing dollars can amplify it and extend its reach. Brands can expect the rollout of a search product and an ad network. That’s a big deal. It takes, as Open Graph does, the power of Facebook’s user data and carries it beyond the Facebook environment into the digital world at large. No one could target like Facebook can, and some analysts think it could double their roughly $5 billion revenue stream. As every potential revenue nook and cranny is explored, there are the users themselves. In addition to Gifts, Facebook thinks users might pay a few bucks to promote their own posts so more of their friends will see them. There’s also word classifieds could be purchased in News Feeds, though they won’t be called classifieds. And that’s where Facebook stands; a wildly popular destination, a part of our culture, with ever increasing functionalities, the biggest of big data, revenue strategies that appeal to marketers without souring the user experience, new challenges as a now public company, ongoing privacy concerns, and innovations that carry Facebook far beyond its own borders. Anyone care to write a “this is the end of Facebook” headline? @mikestilesPhoto via stock.schng

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Extending Blend for Visual Studio 2013

- by Chris Skardon

Originally posted on: http://geekswithblogs.net/cskardon/archive/2013/11/01/extending-blend-for-visual-studio-2013.aspxSo, I got a comment yesterday on my post about Extending Blend 4 and Blend for Visual Studio 2012 asking if I knew how to get it working for Blend for Visual Studio 2013.. My initial thoughts were, just change the location to get the blend dlls from Visual Studio 11.0 to 12.0 and you’re all set, so I went to do that, only to discover that the dlls I normally reference, well – they don’t exist. So… I’ve made a presumption that the actual process of using MEF etc is still the same. I was wrong. So, the route to discovery – required DotPeek and opening a few of blends dlls.. Browsing through the Blend install directory (./Microsoft Visual Studio 12.0/Blend/) I notice the .addin files: So I decide to peek into the SketchFlow dll, then promptly remember SketchFlow is quite a big thing, and hunting through there is not ideal, luckily there is another dll using an .addin file, ‘Microsoft.Expression.Importers.Host’, so we’ll go for that instead. We can see it’s still using the ‘IPackage’ formula, but where is that sucker? Well, we just press F12 on the ‘IPackage’ bit and DotPeek takes us there, with a very handy comment at the top: // Type: Microsoft.Expression.Framework.IPackage // Assembly: Microsoft.Expression.Framework, Version=12.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a // MVID: E092EA54-4941-463C-BD74-283FD36478E2 // Assembly location: C:\Program Files (x86)\Microsoft Visual Studio 12.0\Blend\Microsoft.Expression.Framework.dll Now we know where the IPackage interface is defined, so let’s just try writing a control. Last time I did a separate dll for the control, this time I’m not, but it still works if you want to do it that way. Let’s build a control! STEP 1 Create a new WPF application Naming doesn’t matter any more! I have gone with ‘Hello2013’ (see what I did there?) STEP 2 Delete: App.Config App.xaml MainWindow.xaml We won’t be needing them STEP 3 Change your application to be a Class Library instead. (You might also want to delete the ‘vshost’ stuff in your output directory now, as they only exist for hosting the WPF app, and just cause clutter) STEP 4 Add a reference to the ‘Microsoft.Expression.Framework.dll’ (which you can find in ‘C:\Program Files\Microsoft Visual Studio 12.0\Blend’ – that’s Program Files (x86) if you’re on an x64 machine!). STEP 5 Add a User Control, I’m going with ‘Hello2013Control’, and following from last time, it’s just a TextBlock in a Grid: <UserControl x:Class="Hello2013.Hello2013Control" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:d="http://schemas.microsoft.com/expression/blend/2008" mc:Ignorable="d" d:DesignHeight="300" d:DesignWidth="300"> <Grid> <TextBlock>Hello Blend for VS 2013</TextBlock> </Grid> </UserControl> STEP 6 Add a class to load the package – I’ve called it – yes you guessed – Hello2013Package, which will look like this: namespace Hello2013 { using Microsoft.Expression.Framework; using Microsoft.Expression.Framework.UserInterface; public class Hello2013Package : IPackage { private Hello2013Control _hello2013Control; private IWindowService _windowService; public void Load(IServices services) { _windowService = services.GetService<IWindowService>(); Initialize(); } private void Initialize() { _hello2013Control = new Hello2013Control(); if (_windowService.PaletteRegistry["HelloPanel"] == null) _windowService.RegisterPalette("HelloPanel", _hello2013Control, "Hello Window"); } public void Unload(){} } } You might note that compared to the 2012 version we’re no longer [Exporting(typeof(IPackage))]. The file you create in STEP 7 covers this for us. STEP 7 Add a new file called: ‘<PROJECT_OUTPUT_NAME>.addin’ – in reality you can call it anything and it’ll still read it in just fine, it’s just nicer if it all matches up, so I have ‘Hello2013.addin’. Content wise, we need to have: <?xml version="1.0" encoding="utf-8"?> <AddIn AssemblyFile="Hello2013.dll" /> obviously, replacing ‘Hello2013.dll’ with whatever your dll is called. STEP 8 We set the ‘addin’ file to be copied to the output directory: STEP 9 Build! STEP 10 Go to your output directory (./bin/debug) and copy the 3 files (Hello2013.dll, Hello2013.pdb, Hello2013.addin) and then paste into the ‘Addins’ folder in your Blend directory (C:\Program Files\Microsoft Visual Studio 12.0\Blend\Addins) STEP 11 Start Blend for Visual Studio 2013 STEP 12 Go to the ‘Window’ menu and select ‘Hello Window’ STEP 13 Marvel at your new control! Feel free to email me / comment with any problems!

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Thought Oracle Usability Advisory Board Was Stuffy? Wrong. Justification for Attending OUAB: ROI

- by ultan o'broin

Looking for reasons tell your boss why your organization needs to join the Oracle Usability Advisory Board or why you need approval to attend one of its meetings (see the requirements)? Try phrases such as "Continued Return on Investment (ROI)", "Increased Productivity" or "Happy Workers". With OUAB your participation is about realizing and sustaining ROI across the entire applications life-cycle from input to designs to implementation choices and integration, usage and performance and on measuring and improving the onboarding and support experience. If you think this is a boring meeting of middle-aged people sitting around moaning about customizing desktop forms and why the BlackBerry is here to stay, think again! How about this for a rich agenda, all designed to engage the audience in a thought-provoking and feedback-illiciting day of swirling interactions, contextual usage, global delivery, mobility, consumerizationm, gamification and tailoring your implementation to reflect real users doing real work in real environments. Foldable, rollable ereader devices provide a newspaper-like UK for electronic news. Or a way to wrap silicon chips, perhaps. Explored at the OUAB Europe Meeting (photograph from Terrace Restaurant in TVP. Nom.) At the 7 December 2012 OUAB Europe meeting in Oracle Thames Valley Park, UK, Oracle partners and customers stepped up to the mic and PPT decks with a range of facts and examples to astound any UX conference C-level sceptic. Over the course of the day we covered much ground, but it was all related in a contextual, flexibile, simplication, engagement way aout delivering results for business: that means solving problems. This means being about the user and their tasks and how to make design and technology transforms work into a productive activity that users and bean counters will be excited by. The sessions really gelled for me: 1. Mobile design patterns and the powerful propositions for customers and partners offered by using the design guidance with Oracle ADF Mobile. Customers' and partners' developers existing ADF developers are now productive, efficient ADF Mobile developers applying proven UX guidance using ADF Mobile components and other Oracle Fusion Middleware in the development toolkit. You can find the Mobile UX Design Patterns and Guidance on Building Mobile Apps on OTN. 2. Oracle Voice and Apps. How this medium offers so much potentual in the enterprise and offers a window in Fusion Apps cloud webservices, Oracle RightNow NLP and Nuance technology. Exciting stuff, demoed live on a mobile phone. Stay tuned for more features and modalities and how you can tailor your own apps experience. 3. Oracle RightNow Natural Language Processing (NLP) Virtual Assistant technology (Ella): how contextual intervention and learning from users sessions delivers a great personalized UX for users interacting with Ella, a fifth generation VA to solve problems and seek knowledge. 4. BYOD Keynote: A balanced keynote address contrasting Fujitsu's explaining of the conceprt, challenges, and trends and setting the expectation that BYOD must be embraced in a flexible way, with the resolute, crafted high security enterprise requirements that nuancing the BYOD concept and proposals with the realities of their world of water tight information and device sharing policies. Fascinating stuff, as well providing anecdotes to make us thing about out own DYOD Deployments. One size does not fit all. 5. Icon Cultural Surveys Results and Insights Arising: Ever wondered about the cultural appropriateness of icons used in software UIs and how these icons assessed for global use? Or considered that social media "Like" icons might be unacceptable hand gestures in culture or enterprise? Or do the old world icons like Save floppy disk icons still find acceptable? Well the survey results told you. Challenges must be tested, over time, and context of use is critical now, including external factors such as the internet and social media adoption. Indeed the fears about global rejection of the face and hand icons was not borne out, and some of the more anachronistic icons (checkbooks, microphones, real-to-real tape decks, 3.5" floppies for "save") have become accepted metaphors for current actions. More importantly the findings brought into focus the reason for OUAB - engage with and illicit feedback though working groups before we build anything. 6. EReaders and Oracle iBook: What is the uptake and trends of ereaders? And how about a demo of an iBook with enterprise apps content? Well received by the audience, the session included a live running poll of ereader usage. 7. Gamification Design Jam: Fun, hands on event for teams of Oracle staff, partners and customers, actually building gamified flows, a practice that can be applied right away by customers and partners. 8. UX Direct: A new offering of usability best practices, coming to an external website for you in 2013. FInd a real user, observe their tasks, design and approve, build and measure. Simple stuff to improve apps implications no end. 9. FUSE (an internal term only, basically Fusion Simplified Experience): demo of the new Face of Fusion Applications: inherently mobile, simple to use, social, personalizable and FAST, three great demos from the HCM, CRM and ICT world on how these UX designs can be used in different ways. So, a powerful breadth and depth of UX solutions and opporunities for customers and partners to engage with and explore how they can make their users happy and benefit their business reaping continued ROI from those apps investments. Find out more about the OUAB and how to get involved here ...

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Educause Top-Ten IT Issues - the most change in a decade or more

- by user739873

The Education IT Issue Panel has released the 2012 top-ten issues facing higher education IT leadership, and instead of the customary reshuffling of the same deck, the issues reflect much of the tumult and dynamism facing higher education generally. I find it interesting (and encouraging) that at the top of this year's list is "Updating IT Professionals' Skills and Roles to Accommodate Emerging Technologies and Changing IT Management and Service Delivery Models." This reflects, in my view, the realization that higher education IT must change in order to fully realize the potential for transforming the institution, and therefore it's people must learn new skills, understand and accept new ways of solving problems, and not be tied down by past practices or institutional inertia. What follows in the remaining 9 top issues all speak, in some form or fashion, to the need for dramatic change, but not just in the areas of "funding IT" (code for cost containment or reduction), but rather the need to increase effectiveness and efficiency of the institution through the use of technology—leveraging the wave of BYOD (Bring Your Own Device) to the institution's advantage, rather than viewing it as a threat and a problem to be contained. Although it's #10 of 10, IT Governance (and establishment and implementation of the governance model throughout the institution) is key to effectively acting upon many of the preceding issues in this year's list. In the majority of cases, technology exists to meet the needs and requirements to effectively address many of the challenges outlined in top-ten issues list. Which brings me to my next point. Although I try not to sound too much like an Oracle commercial in these (all too infrequent) blog posts, I can't help but point out how much confluence there is between several of the top issues this year and what my colleagues and I have been evangelizing for some time. Starting from the bottom of the list up: 1) I'm gratified that research and the IT challenges it presents has made the cut. Big Data (or Large Data as it's phased in the report) is rapidly going to overwhelm much of what exists today even at our most prepared and well-equipped research universities. Combine large data with the significantly more stringent requirements around data preservation, archiving, sharing, curation, etc. coming from granting agencies like NSF, and you have the brewing storm that could result in a lot of "one-off" solutions to a problem that could very well be addressed collectively and "at scale." 2) Transformative effects of IT – while I see more and more examples of this, there is still much more that can be achieved. My experience tells me that culture (as the report indicates or at least poses the question) gets in the way more than technology not being up to task. We spend too much time on "context" and not "core," and get lost in the weeds on the journey to truly transforming the institution with technology. 3) Analytics as a key element in improving various institutional outcomes. In our work around Student Success, we see predictive "academic" analytics as essential to getting in front of the Student Success issue, regardless of how an institution or collections of institutions defines success. Analytics must be part of the fabric of the key academic enterprise applications, not a bolt-on. We will spend a significant amount of time on this topic during our semi-annual Education Industry Strategy Council meeting in Washington, D.C. later this month. 4) Cloud strategy for the broad range of applications in the academic enterprise. Some of the recent work by Casey Green at the Campus Computing Survey would seem to indicate that there is movement in this area but mostly in what has been termed "below the campus" application areas such as collaboration tools, recruiting, and alumni relations. It's time to get serious about sourcing elements of mature applications like student information systems, HR, Finance, etc. leveraging a model other than traditional on-campus custom. I've only selected a few areas of the list to highlight, but the unifying theme here (and this is where I run the risk of sounding like an Oracle commercial) is that these lofty goals cry out for partners that can bring economies of scale to bear on the problems married with a deep understanding of the nuances unique to higher education. In a recent piece in Educause Review on Student Information Systems, the author points out that "best of breed is back". Unfortunately I am compelled to point out that best of breed is a large part of the reason we have made as little progress as we have as an industry in advancing some of the causes outlined above. Don't confuse "integrated" and "full stack" for vendor lock-in. The best-of-breed market forces that Ron points to ensure that solutions have to be "integratable" or they don't survive in the marketplace. However, by leveraging the efficiencies afforded by adopting solutions that are pre-integrated (and possibly metered out as a service) allows us to shed unnecessary costs – as difficult as these decisions are to make and to drive throughout the organization. Cole

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To My 24 Year Old Self, Wherever You Are…

- by D'Arcy Lussier

A decade is a milestone in one’s life, regardless of when it occurs. 2011 might seem like a weird year to mark a decade, but 2001 was a defining year for me. It marked my emergence into the technology industry, an unexpected loss of innocence, and triggered an ongoing struggle with faith and belief. Once you go through a valley, climbing the mountain and looking back over where you travelled, you can take in the entirety of the journey. Over the last 10 years I kept journals, and in this new year I took some time to review them. For those today that are me a decade ago, I share with you what I’ve gleamed from my experiences. Take it for what it’s worth, and safe travels on your own journeys through life. Life is a Performance-Based Sport Have confidence, believe you’re capable, but realize that life is a performance-based sport. Everything you get in life is based on whether you can show that you deserve it. Performance is also your best defense against personal attacks. Just make sure you know what standards you’re expected to hit and if people want to poke holes at you let them do the work of trying to find them. Sometimes performance won’t matter though. Good things will happen to bad people, and bad things to good people. What’s important is that you do the right things and ensure the good and bad even out in your own life. How you finish is just as important as how you start. Start strong, end strong. Respect is Your Most Prized Reward Respect is more important than status or ego. The formula is simple: Performing Well + Building Trust + Showing Dedication = Respect Focus on perfecting your craft and helping your team and respect will come. Life is a Team Sport Whatever aspect of your life, you can’t do it alone. You need to rely on the people around you and ensure you’re a positive aspect of their lives; even those that may be difficult or unpleasant. Avoid criticism and instead find ways to help colleagues and superiors better whatever environment you’re in (work, home, etc.). Don’t just highlight gaps and issues, but also come to the table with solutions. At the same time though, stand up for yourself and hold others accountable for the commitments they make to the team. A healthy team needs accountability. Give feedback early and often, and make it verbal. Issues should be dealt with immediately, and positives should be celebrated as they happen. Life is a Contact Sport Difficult moments will happen. Don’t run from them or shield yourself from experiencing them. Embrace them. They will further mold you and reveal who you will become. Find Your Tribe and Embrace Your Community We all need a tribe: a group of people that we gravitate to for support, guidance, wisdom, and friendship. Discover your tribe and immerse yourself in them. Don’t look for a non-existent tribe just to fill the need of belonging though that will leave you empty and bitter when they don’t meet your unrealistic expectations. Try to associate with people more experienced and more knowledgeable than you. You’ll always learn, and you’ll always remember you have much to learn. Put yourself out there, get involved with the community. Opportunities will present themselves. When we open ourselves up to be vulnerable, we also give others the chance to do the same. This helps us all to grow and help each other, it’s very important. And listen to your wife. (Easter *is* a romantic holiday btw, regardless of what you may think.) Don’t Believe Your Own Press Clippings (and by that I mean the ones you write) Until you have a track record of performance to refer to, any notions of grandeur are just that: notions. You lose your rookie status through trials and tribulations, not by the number of stamps in your passport. Be realistic about your own “experience and leadership” and be honest when you aren’t ready for something. And always remember: nobody really cares about you as much as you think they do. Don’t Let Assholes Get You Down The world isn’t evil, but there is evil in the world. Know the difference and don’t paint all people with the same brush. Do be wary of those that use personal beliefs to describe their business (i.e. “We’re a [religion] company”). What matters is the culture of the organization, and that will tell you the moral compass and what is truly valued. Don’t make someone or something a priority that only makes you an option. Life is unfair and enemies/opponents will succeed when you fail. Don’t waste your energy getting upset at this; the only one that will lose out is you. As mentioned earlier, nobody really cares about you as much as you think they do. Misc Ecclesiastes is bullshit. Everything is certainly *not* meaningless. Software development is about delivery, not the process. Having a great process means nothing if you don’t produce anything. Watch “The Weatherman” (“It’s not easy, but easy doesn’t enter into grownup life.”). Read Tony Dungee’s autobiography, even if you don’t like football, and even if you aren’t a Christian. Say no, don’t feel like you have to commit right away when someone asks you to.

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Provocative Tweets From the Dachis Social Business Summit

- by Mike Stiles

On June 20, all who follow social business and how social is changing how we do business and internal business structures, gathered in London for the Dachis Social Business Summit. In addition to Oracle SVP Product Development, Reggie Bradford, brands and thought leaders posed some thought-provoking ideas and figures. Here are some of the most oft-tweeted points, and our thoughts that they provoked. Tweet: The winners will be those who use data to improve performance.Thought: Everyone is dwelling on ROI. Why isn’t everyone dwelling on the opportunity to make their product or service better (as if that doesn’t have an effect on ROI)? Big data can improve you…let it. Tweet: High performance hinges on integrated teams that interact with each other.Thought: Team members may work well with each other, but does the team as a whole “get” what other teams are doing? That’s the key to an integrated, companywide workforce. (Internal social platforms can facilitate that by the way). Tweet: Performance improvements come from making the invisible visible.Thought: Many of the factors that drive customer behavior and decisions are invisible. Through social, customers are now showing us what we couldn’t see before…if we’re paying attention. Tweet: Games have continuous feedback, which is why they’re so engaging. Apply that to business operations.Thought: You think your employees have an obligation to be 100% passionate and engaged at all times about making you richer. Think again. Like customers, they must be motivated. Visible insight that they’re advancing on their goals helps. Tweet: Who can add value to the data? Data will tend to migrate to where it will be most effective.Thought: Not everybody needs all the data. One team will be able to make sense of, use, and add value to data that may be irrelevant to another team. Like a strategized football play, the data has to get sent to the spot on the field where it’s needed most. Tweet: The sale isn’t the light at the end of the tunnel, it’s the start of a new marketing cycle.Thought: Another reason the ROI question is fundamentally flawed. The sale is not the end of the potential return on investment. After-the-sale service and nurturing begins where the sales “victory” ends. Tweet: A dead sale is one that’s not shared. People must be incentivized to share.Thought: Guess what, customers now know their value to you as marketers on your behalf. They’ll tell people about your product, but you’ve got to answer, “Why should I?” And you’ve got to answer it with something substantial, not lame trinkets. Tweet: Social user motivations are competition, affection, excellence and curiosity.Thought: Your followers will engage IF; they can get something for doing it, love your culture so much they want you to win, are consistently stunned at the perfection and coolness of your products, or have been stimulated enough to want to know more. Tweet: In Europe, 92% surveyed said they couldn’t care less about brands.Thought: Oh well, so much for loving you or being impressed enough with your products & service that they want you to win. We’ve got a long way to go. Tweet: A complaint is a gift.Thought: Our instinct where complaints are concerned is to a) not listen, b) dismiss the one who complains as a kook, c) make excuses, and d) reassure ourselves with internal group-think that they’re wrong and we’re right. It’s the perfect recipe for how to never, ever grow or get better. In a way, this customer cares more than you do. Tweet: 78% of consumers think peer recommendation is the best form of advertising. Eventually, engagement is going to eat advertising.Thought: Why is peer recommendation best? Trust. If a friend tells me how great a movie was, I believe him. He has credibility with me. He’s seen it, and he could care less if I buy a ticket. He’s telling me it was awesome because he sincerely believes that it was. That’s gold. Tweet: 86% of customers are willing to pay more for a better customer experience. Thought: This “how mad can we make our customers without losing them” strategy has to end. The customer experience has actual monetary value, money you’re probably leaving on the table. @mikestilesPhoto: stock.xchng

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What do the participants say about the Open Day in South Africa?

- by Maria Sandu

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 On the 26th of September, a group of students who were specifically selected to attend an Open day at Oracle South Africa, joined us at our offices in Woodmead, Johannesburg. The Conference room was filled with inquisitive minds. What we had in store for them was a detailed presentation about Oracle which was delivered by Zuko - Cluster Leader: Tech GB South Africa. The student’s many questions were all answered especially when we started addressing the opportunities we have and detailed information on our Graduate Programme. Our employees then came to talk about their experience. This allowed all the students to have an integrated learning experience. By inviting the students to walk around our Oracle Offices allowed them to see, talk, experience a bit of the culture and ask more questions. Here is some of the feedback from the attendees: Maxwell Moloi: “The open day truly served its purpose and exceeded expectations in the sense that I got to find out more about Oracle and all the different opportunities it has to offer. The fact that Oracle supplies a full solution to a customer and not just part of it and how the company manages to setup professional development for their employees is what entices me to want to join the rapidly growing team of Oracle.” Nqobile Mabaso: “I found the open day to be quite informative and enlightening because coming from a marketing background I could apply the knowledge I got from varsity to the Company I was able to point out what they do as part of their corporate social responsibility (Oracle recently partnered with the department of education to build a school), how Oracle emphasizes on relationship building because they know they sell to people and not companies and how they offer the full stack of solutions which gives them a competitive advantage over their competitors.” Nondumiso Mvelase: “The Open Day was a wonderful experience for me especially because I have never been part of an Open Day before, so it was absolutely amazing for me. It gave me a good idea of how it is to be part of Oracle. We were served with lovely breakfast and lunch which I enjoyed. I wish the Open Day went on for a whole week. Seeing and hearing from 2013 Graduates, telling us about their experience within Oracle was very inspiring to me. They were encouraging us to work hard if we ever got the opportunity they had. After hearing this from them I will definitely not take it for granted.” Itumeleng Moraka: “Before I walked into the Oracle offices all that was in my mind was databases and cloud storage. I was then surrounded by passionate, enthusiastic and welcoming employees. I came across a positive energy within the multinational company. I realized that Oracle is not a company that operates in survival mode. This may sound idealistic, but they operate in a non-traditional way investing more into innovation, they stay focused on what matters most about where technology is going and at the same time they are not losing sight of how their products make a difference in the world.” For more information on how to be part of the Oracle Graduate Programme please follow us on Facebook! https://www.facebook.com/CampusAtOracle /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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2012–The End Of The World Review

- by Tim Murphy

The end of the world must be coming. Not because the Mayan calendar says so, but because Microsoft is innovating more than Apple. It has been a crazy year, with pundits declaring not that the end of the world is coming, but that the end of Microsoft is coming. Let’s take a look at what 2012 has brought us. The beginning of year is a blur. I managed to get to TechEd in June which was the first time that I got to take a deep dive into Windows 8 and many other things that had been announced in 2011. The promise I saw in these products was really encouraging. The thought of being able to run Windows 8 from a thumb drive or have Hyper-V native to the OS told me that at least for developers good things were coming. I finally got my feet wet with Windows 8 with the developer preview just prior to the RTM. While the initial experience was a bit of a culture shock I quickly grew to love it. The media still seems to hold little love for the “reimagined” platform, but I think that once people spend some time with it they will enjoy the experience and what the FUD mongers say will fade into the background. With the launch of the OS we finally got a look at the Surface. I think this is a bold entry into the tablet market. While I wish it was a little more affordable I am already starting to see them in the wild being used by non-techies. I was waiting for Windows Phone 8 at least as much as Windows 8, probably more. The new hardware, better marketing and new OS features I think are going to finally push us to the point of having a real presence in the smartphone market. I am seeing a number of iPhone users picking up a Nokia Lumia 920 and getting rid of their brand new iPhone 5. The only real debacle that I saw around the launch was when they held back the SDK from general developers. Shortly after the launch events came Build 2012. I was extremely disappointed that I didn’t make it to this year’s Build. Even if they weren’t handing out Surface and Lumia devices I think the atmosphere and content were something that really needed to be experience in person. Hopefully there will be a Build next year and it’s schedule will be announced soon. As you would expect Windows 8 and Windows Phone 8 development were the mainstay of the conference, but improvements in Azure also played a key role. This movement of services to the cloud will continue and we need to understand where it best fits into the solutions we build. Lower on the radar this year were Office 2013, SQL Server 2012, and Windows Server 2012. Their glory stolen by the consumer OS and hardware announcements, these new releases are no less important. Companies will see significant improvements in performance and capabilities if they upgrade. At TechEd they had shown some of the new features of Windows Server 2012 around hardware integration and Hyper-V performance which absolutely blew me away. It is our job to bring these important improvements to our company’s attention so that they can be leveraged. Personally, the consulting business in 2012 was the busiest it has been in a long time. More companies were ready to attack new projects after several years of putting them on the back burner. I also worked to bring back momentum to the Chicago Information Technology Architects Group. Both the community and clients are excited about the new technologies that have come out in 2012 and now it is time to deliver. What does 2013 have in store. I don’t see it be quite as exciting as 2012. Microsoft will be releasing the Surface Pro in January and it seems that we will see more frequent OS update for Windows. There are rumors that we may see a Surface phone in 2013. It has also been announced that there will finally be a rework of the XBox next fall. The new year will also be a time for us in the development community to take advantage of these new tools and devices. After all, it is what we build on top of these platforms that will attract more consumers and corporations to using them. Just as I am 99.999% sure that the world is not going to end this year, I am also sure that Microsoft will move on and that most of this negative backlash from the media is actually fear and jealousy. In the end I think we have a promising year ahead of us. del.icio.us Tags: Microsoft,Pundits,Mayans,Windows 8,Windows Phone 8,Surface

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To Make Diversity Work, Managers Must Stop Ignoring Difference

- by HCM-Oracle

By Kate Pavao - Originally posted on Profit Executive coaches Jane Hyun and Audrey S. Lee noticed something during their leadership development coaching and consulting: Frustrated employees and overwhelmed managers. “We heard from voices saying, ‘I wish my manager understood me better’ or ‘I hope my manager would take the time to learn more about me and my background,’” remembers Hyun. “At the same token, the managers we were coaching had a hard time even knowing how to start these conversations.” Hyun and Lee wrote Flex to address some of the fears managers have when it comes to leading diverse teams—such as being afraid of offending their employees by stumbling into sensitive territory—and also to provide a sure-footed strategy for becoming a more effective leader. Here, Hyun talks about what it takes to create innovate and productive teams in an increasingly diverse world, including the key characteristics successful managers share. Q: What does it mean to “flex”? Hyun: Flexing is the art of switching between leadership styles to work more effectively with people who are different from you. It’s not fundamentally changing who you are, but it’s understanding when you need to adapt your style in a situation so that you can accommodate people and make them feel more comfortable. It’s understanding the gap that might exist between you and others who are different, and then flexing across that gap to get the result that you're looking for. It’s up to all of us, not just managers, but also employees, to learn how to flex. When you hire new people to the organization, they're expected to adapt. The new people in the organization may need some guidance around how to best flex. They can certainly take the initiative, but if you can give them some direction around the important rules, and connect them with insiders who can help them figure out the most critical elements of the job, that will accelerate how quickly they can contribute to your organization. Q: Why is it important right now for managers to understand flexing? Hyun: The workplace is becoming increasingly younger, multicultural and female. The numbers bear it out. Millennials are entering the workforce and becoming a larger percentage of it, which is a global phenomenon. Thirty-six percent of the workforce is multicultural, and close to half is female. It makes sense to better understand the people who are increasingly a part of your workforce, and how to best lead them and manage them as well. Q: What do companies miss out on when managers don’t flex? Hyun: There are high costs for losing people or failing to engage them. The estimated costs of replacing an employee is about 150 percent of that person’s salary. There are studies showing that employee disengagement costs the U.S. something like $450 billion a year. But voice is the biggest thing you miss out on if you don’t flex. Whenever you want innovation or increased productivity from your people, you need to figure out how to unleash these things. The way you get there is to make sure that everybody’s voice is at the table. Q: What are some of the common misassumptions that managers make about the people on their teams? Hyun: One is what I call the Golden Rule mentality: We assume when we go to the workplace that people are going to think like us and operate like us. But sometimes when you work with people from a different culture or a different generation, they may have a different mindset about doing something, or a different approach to solving a problem, or a different way to manage some situation. When see something that’s different, we don't understand it, so we don't trust it. We have this hidden bias for people who are like us. That gets in the way of really looking at how we can tap our team members best potential by understanding how their difference may help them be effective in our workplace. We’re trained, especially in the workplace, to make assumptions quickly, so that you can make the best business decision. But with people, it’s better to remain curious. If you want to build stronger cross-cultural, cross-generational, cross-gender relationships, before you make a judgment, share what you observe with that team member, and connect with him or her in ways that are mutually adaptive, so that you can work together more effectively. Q: What are the common characteristics you see in leaders who are successful at flexing? Hyun: One is what I call “adaptive ability”—leaders who are able to understand that someone on their team is different from them, and willing to adapt his or her style to do that. Another one is “unconditional positive regard,” which is basically acceptance of others, even in their vulnerable moments. This attitude of grace is critical and essential to a healthy environment in developing people. If you think about when people enter the workforce, they're only 21 years old. It’s quite a formative time for them. They may not have a lot of management experience, or experience managing complex or even global projects. Creating the best possible condition for their development requires turning their mistakes into teachable moments, and giving them an opportunity to really learn. Finally, these leaders are not rigid or constrained in a single mode or style. They have this insatiable curiosity about other people. They don’t judge when they see behavior that doesn’t make sense, or is different from their own. For example, maybe someone on their team is a less aggressive than they are. The leader needs to remain curious and thinks, “Wow, I wonder how I can engage in a dialogue with this person to get their potential out in the open.”

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