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• Webcast: Navigating the Future of Customer Service

  - by Charles Knapp

  Customer service is set to change dramatically over the next five years – and now is the time to ensure you have the tools to help you succeed. On  Wednesday, June 13, join Oracle and Forrester Research to discover what the future holds and learn how you can: Empower your agents Delight your customers Shape your customer service future Our speakers are Kate Leggett, Senior Analyst, Forrester Research, and John Perez, Customer Experience Strategist, Oracle RightNow. Kate is a leading expert on customer service strategies, as well as a published author on customer service trends and best practices. Her research focuses on helping organizations establish customer service strategies and deliver successful customer service projects. John has extensive experience of working on customer experience programs with organizations across a range of industries. He works with Oracle RightNow clients to build customer experience strategies that improve efficiency and productivity, increase sales, and drive customer loyalty.

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• How to start competitive programming?

  - by Vaibhav Agarwal

  I am practicing coding for a while but the problem is that it takes me a lot of time to write a solution for the problems. I want to ask if competitive programming can help me in improving this? If yes, then how should I start and from what site like TopCoder? I would obviously won't be able to solve very hard problems for now. What should I do? If no, what else should I do? I also have another problem that I want to learn coding but the thing is that I feel that I am not very good at it. What should I do? It's like bugging me from inside. I know some people may not find this question informative but please at least allow me to get an answer.

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• Need to convert a video file from mp4 to xvid

  - by Shawn

  I checked out the questions with similar titles and didn't find anything that I thought would help. I am attempting to convert a video into an avi, preferably xvid. The video file's Video and Audio Properties are as follows: Video Dimensions: 1280x544 Codec H.264/AVC Framerate: 24 frames per second Bitrate: 774 kpbs Audio Codec: MPEG-4 AAC audio Channels: Stereo Sample Rate: 48000 Hz Bitrate: 32 kpbs I have tried numerous times to convert this into an Xvid codec AVI but I have had no luck successfully getting the audio to sync properly. I am using Openshot to attempt conversion, using the libxvid codec and AVI format, but I am unsure of the proper audio settings I should use. What settings should I use to convert this video with Openshot? If it is not possible with Openshot, or if there is a better application to use, I would be grateful to know that as well.

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• Where can I find more documentation on bulding an Ubuntu-based cloud infrastructure?

  - by Shazzner

  I've been reading: https://help.ubuntu.com/community/UbuntuCloudInfrastructure It's fascinating stuff, but documentation seems a bit sparse. Where I work, we have this aging, clunky VMWare ESXi setup for all our internal servers. I'd really like to read up on possible migration or just information on Orchestra, integration with Juju, etc that isn't a bunch of loosely connected blog posts. :p This is concerning 11.10 and, presumably, 12.04. To make this less vague, specifically documentation on: Orchestra - features, comparisons, videos, etc Integrating Juju with Orchestra - I'm familiar with using Juju for deploying on AWS, but that wiki page glances over connecting it to orchestra Building a private cloud - Advantages, using/deploying Openstack, etc Working with internal networks - Configuring DMZs, setting rules, etc Any recommended books would be appreciated too. I didn't intend for this to be a 'do all my homework for me! LMGTFY' post, I'm just hungry for information and haven't found a good repository of knowledge for much of this.

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• Can't enable Bluetooth 13.10

  - by user205872

  I'm a new user to Ubuntu. I previously installed Xubuntu 13.04 on my Compaq nx8420 and was able to use Bluetooth with no issues. I recently performed a clean install of Ubuntu 13.10 (not Xubuntu), and now can't enable bluetooth. I go to the default Bluetooth app, move the slider to 'On' and it slides straight back to 'Off'. Do I need to install any extra packages or use an alternative app to get Bluetooth working? I can't think of a reason why it would work in Xubuntu 13.04, but not Ubuntu 13.10. Thanks in advance for any help. Zac

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• Where can I get feedback and support from other programmers in real time?

  - by cypherblue

  I used to work in an office surrounded by a large team of programmers where we all used the same languages and had different expertises. Now that I am on my own forming a startup at home, my productivity is suffering because I miss having people I can talk to for specific help, inspiration and reality checks when working on a coding problem. I don't have access to business incubators or shared (co-working) office spaces for startups so I need to chat with people virtually. Where can I go for real-time chat with other programmers and developers (currently I'm looking for people developing for the web, javascript and python) for live debugging and problem-solving of the tasks I am working on? And what other resources can I use to get fellow programmer support?

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• how to add water effect to an image

  - by brainydexter

  This is what I am trying to achieve: A given image would occupy say 3/4th height of the screen. The remaining 1/4th area would be a reflection of it with some waves (water effect) on it. I'm not sure how to do this. But here's my approach: render the given texture to another texture called mirror texture (maybe FBOs can help me?) invert mirror texture (scale it by -1 along Y) render mirror texture at height = 3/4 of the screen add some sense of noise to it OR using pixel shader and time, put pixel.z = sin(time) to make it wavy (Tech: C++/OpenGL/glsl) Is my approach correct ? Is there a better way to do this ? Also, can someone please recommend me if using FrameBuffer Objects would be the right thing here ? Thanks

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• WiFi and Bluetooth will not work on Dell Studio XPS 1645

  - by Ross

  Today I acquired a Dell XPS 1645. Ubuntu seems to run alright on it however The bluetooth is not detected and the WiFi doesn't work. The WiFi is especially weird because I actually have the restricted driver enabled for it. It also worked for a short while when I first booted into Ubuntu however now there isn't even an option to enable wireless. If anyone could possibly help me out with this I'd deeply appreciate it. I've not had to return to Windows for a good while and it's not something I want to have to do now.

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• Cannot mount one usb disc, although other mounts automatically after 12.10 upgrade

  - by Allen Williams

  Since upgrading to 12.10, switching on or attempting to mount one of my usb hard drives gives this error message: Error mounting system-managed device /dev/sdg1: Command-line `mount "/mnt/usb-ST350041_8AS_60CAFFFFFFFF-0:0-part1"' exited with non-zero exit status 32: mount: wrong fs type, bad option, bad superblock on /dev/sdg1, missing codepage or helper program, or other error In some cases useful info is found in syslog - try dmesg | tail or so dmesg | tail gives (inter alia): [ 1080.727830] sdg: sdg1 [ 1080.732003] sd 8:0:0:0: [sdg] Attached SCSI disk [ 1081.383633] FAT-fs (sdg1): Unrecognized mount option "x-gvfs-show" or missing value [ 1871.160973] sdg: sdg1 The drive cannot be mounted, but is recognized by the system as a "place". I am not a technical bod; I cannot take this further myself and any help would be much appreciated.

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• Learning the base for programming in C

  - by Baltazar Blake

  it's been a while since I think about starting to programming in C and after that to learn programming in C# and I search a lot on google but couldn't find a good guide to start learning base programming in C .However I found that Eclipe integrates very good with Ubuntu and it's a good programming environment for starting to program in C but somebody can give please some links with guides or tell me where can I find the bases for starting to program in C ,and I mean good base because I found a lot of incomplete guides over google ? And if I don't ask to much please give some tips of how to start and how to use Eclipse.Every help will be welcome ,thanks.

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• "Automation Error Unspecified Error" ... err Error

  - by Tim Dexter

  One the best error messages I have seen in a long time and I've seen some doozies!  There have been a fare few internal emails flying over the past week about issues with the template builder for MSWord not working. The issue has been found, so if you are hitting some behaviour similar to this: I have installed BI Publisher Desktop 11.1.1.6 for 32 bit. I have to load the data from XML to RTF Template. As per instruction when I click on tab Sample XML nothing happen. When I click on any other tab from BI Publisher menu, I am getting one error in pop-up menu “Automation Error Unspecified Error. I am unable to open any of the tab of BI Publisher menu including help. Have no fear, it's for once, not a BIP issue but a Microsoft one! Check here for what you need to do to resolve the error.

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• Recommended certification to join in a game development internship [on hold]

  - by Conrado Costa

  I'm Brazilian and I'll go to California in July 2014 to study for 1 year and I'm intending to get a winter internship in the game development industry. I'm a programmer since 2008 and I know C#, PHP, Java, Python and a bit of Perl. My question is: do you know any certified required (or helpful) to get a winter job as a game developer? I have no problem to learn new languages, I'm thinking to get a C or C++ certified because I'm not sure about which is the most used language, but before to start a study marathon to take a certification, I have to choose the language and the certification itself. Can you help me, and is that a valid question?

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• Problem in installing Ubuntu 12 using USB

  - by Hitesh Bhatt

  I have a Sony laptop (VPCEH25EN) and i am trying to install Ubuntu 12.04 LTS. I downloaded the iso named "ubuntu-12.04-desktop-amd64.iso". For installing i created a bootable USB using UltraISO. When i booted the USB it hangs and shows " Booting from USB ", I even left it for hours and it didn't moved a bit. When I booted the ISO in Virtual Box, it ran well. I even used other tools to make a bootable USB, then it says " BOOTMNGR missing ". Please help, I am new to Ubuntu and my optical drive is fried. Thanks in advance..

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• Windows 8 fresh install and 12.10 dual boot

  - by Sir Linuxalot

  I have a question concerning Windows 8 and dual booting with Ubuntu 12.10. I've researched answers here, but haven't seen a question that resembles mine exactly: Ubuntu install and dual Boot with Windows 8 UEFI UEFI hardware and dual booting with windows Ubuntu 12.10 wont boot Specifically, I'm pondering installing a fresh install of Windows 8 (for game purposes), and a fresh install of 12.10 and dual booting them. I'm not sure if UEFI is hardware specific or software specific, and I'm worried if I try to implement the dual boot I'm going to run into UEFI issues and have to go through the grief of getting things up and running by following a long and tedious procedure. Can I, starting with Windows 8, then install 12.10 without too much hassle? My current hardware config is: Microstar Motherboard 7514 with an Intel Core 2 Duo processor. The drive I'm thinking of using is a Western Digital TB drive, new out of the box. As always, any help would be appreciated. Thanks.

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• Software centre and Evolution think I am offline using WICD to make wireless connection

  - by Alex

  I upgraded to 11.10 yesterday. I use WICD to make the wireless connection because I have never managed to get network manager to make a wireless connection on any computer I have installed it on. But since 11.10 both Evolution and software centre are convinced I am offline even though I have a functional connection (I am using wifi now and both are reporting me offline, which I clearly am not). I am using an MSI WIND clone Advent 4211 B netbook. Network manager has never worked on this computer for wifi. WICD can make connection about 30% time (often returns BAD PASSWORD, first few attempts). XP of course works fine to make wifi connection. I have a I am happy to supply more information I just do not know what information might help. I have reported a bug against evolution

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• Renaming the sa Account

  - by Tara Kizer

  Today I renamed the sa account on 23 SQL Server 2005/2008 instances.  I used the CMS to assist with this task.  Later we realized all of the SQL Agent jobs were failing on these instances with the following error: “The job failed.  The owner (sa) of job XYZ does not have server access.” We use sa as the job owner, and it had correctly changed the owner to our new name as the sids had not changed.  We were at first confused why the jobs were failing but then realized restarting the SQL Agent service might help.  The restart corrected the problem. If you plan on renaming your sa account (best practice), make sure you restart the SQL Agent service afterwards to avoid failing jobs.  This is perhaps common knowledge, but it was something new learned by me today.

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• Grub-Efi wrong resolution

  - by Nikki Kononov

  My question, as it comes from the title, related to grub, but it's a different thing. I re-installed Windows 7 and Ubuntu 12.10 in UEFI mode (before that I was using normal BIOS) and everything went perfectly fine. Both systems load as they should but there is one thing that keeps bothering me. The problem is before I installed both systems in UEFI I used to boot in both system using common grub (non-uefi) and resolution in this grub was correct (which is 1366x768). Right now with grub-efi I have wrong resolution (which is seems to be 640x480). So my question is can can I safely set grub-resolution using grub config files or issue is related to something else? (for instance graphics card). I am using Ubuntu 12.10 Intel HD 3000 + Nvidia GT 540M Optimus (I am using bumblebee) Kernel 3.5.0-19-generic all updates installed! I also added ubuntu x-swat ppa for drivers. Thank you for your help!

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• How can a student programmer improve his teamwork skill?

  - by xiao

  I am a student right now. Recently, I am working in a project as a leader with three other students. Due to the lack of experience, our project is progressing slowly and our members are frustrated. They do not feel sense of accomplishment in the project. I am pressured and frustrated, too. But as a team leader, I think I need to push them. But I do not know how to do. Do I help them solve coding problem or just encouragement? But if I pay too much attention on it, it would slow down my own progress. It is a not technical question, but it is very common in software development. I hope veteran programmers would give me some suggestions. Thanks!

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• Battery discharges while computer is off

  - by Nuno Finote

  I bought a hp 15-r003np 2 weeks ago and installed ubuntu 14.04 LTS with dual boot (to windows 8). When i shutdown ubuntu, in the next day battery has 85% of charge, despite the computer shutdown. If i power off in windows battery charge is 100% in the next day. Does anyone have noticed the same problem? I think the network adapter is not on wol mode, seen via windows network config properties. I need help to solve this problem... (it's not right to work around restarting to windows to do the shutdown properly...)

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• Few problems on Dell xps 15 L502 (screen brightness ,blutooth,wi-fi power management problems)

  - by Web-E

  I am running ubuntu 11.10 32bit in my dell xps L502. Working good except few problems. Blue tooth always turned on reboot,I would like to turn it off always. Screen brightness is not saved.Every time I reboot, the screen goes back to full brightness.How to save that? and the most important problem is internet speed through wi-fi is really very slow when operating on battery.the card is intel centrino Advanced-N 1030 with integrated blue tooth. Any help will be appriciated... :)

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• Live Webcast, Dec. 6: Enterprise Clouds with Oracle VM

  - by Monica Kumar

  Mark your calendar! On Tuesday, Dec. 6th at 9am PT, we are hosting a live webcast with Oracle VM experts. Enterprise Clouds with Oracle VM Tuesday, Dec. 6 at 9 AM US PT The ability to create a cloud leveraging public or private infrastructure has been hampered by the lack of availability of practical, cost-effective choices for server virtualization. In this session, you will learn how Oracle provides a single virtualization solution for your entire infrastructure, and how Oracle Enterprise Manager and Oracle Virtual Assembly Builder help you manage Oracle Applications across the cloud. Also find out how virtualization was leveraged to transform IT for Oracle University and support more than 350,00 students in more than 40,000 classes each year. Those lessons have paved the path to private cloud computing inside Oracle. Speakers: Adam Hawley, Senior Director of Product Management, Oracle Dan Herrup, Principal Systems Engineer, Oracle Corporate Citizenship Register Now.

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• How do I add text to an animated .gif in gimp?

  - by Carla

  I have just worked out how to create an animated.gif in gimp but I am having a problem adding text. When I create/add the text box and then save my.gif and view it, the text only flashes up over one frame/layer. How do I make the text last over the entire duration of the animated.gif? If you could explain in very simple terms, with the easiest solution, that would be wonderful as I am quite new to all this and very unsure of what I am doing! Thank you for any help you can give.

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• Lost Traffic from Google Because of Meta-tag Adding

  - by Marian

  I have a site aroundnails.com. It has English version on subdomain en.aroundnails.com. Reading about language related meta-tags for Google, I have placed such a meta tag on the main page of main site: <link rel="alternate" hreflang="en" href="http://en.aroundnails.com/" /> By this way I have tried to say Google, that my site on en.aroundnails.com is the english version of main site, not a duplicate. After a fortnight I have lost a huge part of traffic from Google, more than a half. At the beginning of September I have moved this meta-tag, but traffic remained at the same level. Hope somebody can help me to solve this issue.

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• Why google is not crawling my website

  - by Aman Virk

  I am running a design and development blog http://www.thetutlage.com/ . From last couple of days my search traffic have been reduced from 70% to 10%. I myself is against black hat seo and all it do is write my own unique content almost everyday. Last week my search traffic was really good but now is dropping like heck. I have checked my webmasters dashboard and no message there from google. When i checked server logs i came to know last time google crawled my website was on 27 september 2012. Really i have no idea what i am doing wrong. I follow all google guidelines like bible, please help me

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• How to install Intel VGA drive..?

  - by Ary Catur Wicaksono

  how to install intel VGA drive..?? I've been searching on google but did not see too I've been trying to ask the ubuntu forum in Indonesia. but they did not reply my post.. is there anything that can help me? *I am sorry my English is rather chaotic arthur@Chunx:~$ lspci | grep VGA 00:02.0 VGA compatible controller: Intel Corporation 82G33/G31 Express Integrated Graphics Controller (rev 10) arthur@Chunx:~$ sudo lshw -c display [sudo] password for arthur: *-display description: VGA compatible controller product: 82G33/G31 Express Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 10 width: 32 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:42 memory:fea80000-feafffff ioport:dc00(size=8) memory:e0000000-efffffff memory:fe900000-fe9fffff arthur@Chunx:~$ sudo apt-get install xserver-xorg-video-intel Sedang membaca daftar paket... Selesai Membangun pohon ketergantungan Membaca informasi yang tersedia... Selesai xserver-xorg-video-intel telah berada dalam versi terbaru. 0 dimutakhirkan, 0 baru terinstal, 0 akan dihapus dan 190 tidak akan dimutakhirkan.

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