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  • What level/format of access should be given to a client to the issue tracking system?

    - by dukeofgaming
    So, I used to think that it would be a good idea to give the customer access to the issue tracking system, but now I've seen that it creates less than ideal situations, like: Customer judging progress solely on ticket count Developers denied to add issues to avoid customer thinking that there is less progress Customer appointing people on their side to add issues who don't always do a good job (lots of duplicate issues, insufficient information to reproduce, and other things that distract people from doing their real job) However, I think customers should have access to some indicators or proof that there is progress being done, as well as a right to report bugs. So, what would be the ideal solution to this situation?, specially, getting out of or improving the first situation described?

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  • Which database I can used and relationship in it ??

    - by mimo-hamad
    My projece make me confused which I didn't find clear things that make me understand the required database and the relationships in it So, would a super one help me to solve it ?!! ;D this is required: 1) Model the data stored in the database (Identify the entities, roles, relationships, constraints, etc.) 2) Write the Oracle commands to create the database, find appropriate data, and populate the database 3) Write five different queries on your database, using the SELECT/FROM/WHERE construct provided in SQL. Your five queries should illustrate several different aspects of database querying, such as: a. Queries over more than one relation (by listing more than one relation in the FROM clause) b. Queries involving aggregate functions, such as SUM, COUNT, and AVG c. Queries involving complicated selects and joins d. Queries involving GROUP BY, HAVING or other similar functions. e. Queries that require the use of the DISTINCT keyword. And this the condition that we need to determine it to solve the required Q's above : 5) It is desired to develop an Internet membership club to buy products at special prices online. To join, new members must be referred by another existing member of the club. The system will keep the following information for each member: The member ID, referring member, birth date, member name, address, phone, mobile, credit card type, number and expiration date. The items are always shipped to the member's address noted in the membership application. The shipping fees will differ for each order.For each item to be requested, the member will select an item from a long list of possible items. For each item in the database, we store an item ID, an item name, description, and list price. The list price will be different from the actual sale price. The available quantity and the back-ordered quantity (the back-ordered quantity is the quantity on-order by the club from its suppliers) is also noted

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  • Would this be considered Single Tenant or Multi-Tenant?

    - by Amy Anuszewski
    I'm sorry for this dumb, basic vocabulary question, but I've managed to confuse myself. As a company, we lease a managed server from a provider. In that sense, our server is a single tenant server. On this server, we have multiple customer databases. Each customer has its own database. We have been asked by a customer if we are a single tenant or a multi-tenant solution. From our perspective, we are the sole tenant of the server. But, what is the correct answer to the customer?

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Richard Lefebvre
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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  • Sample domain model for online store

    - by Carel
    We are a group of 4 software development students currently studying at the Cape Peninsula University of Technology. Currently, we are tasked with developing a web application that functions as a online store. We decided to do the back-end in Java while making use of Google Guice for persistence(which is mostly irrelevant for my question). The general idea so far to use PHP to create the website. We decided that we would like to try, after handing in the project, and register a business to actually implement the website. The problem we have been experiencing is with the domain model. These are mostly small issues, however they are starting to impact the schedule of our project. Since we are all young IT students, we have virtually no experience in the business world. As such, we spend quite a significant amount of time planning the domain model in the first place. Now, some of the issues we're picking up is say the reference between the Customer entity and the order entity. Currently, we don't have the customer id in the order entity and we have a list of order entities in the customer entity. Lately, I have wondered if the persistence mechanism will put the client id physically in the order table, even if it's not in the entity? So, I started wondering, if you load a customer object, it will search the entire order table for orders with the customer's id. Now, say you have 10 000 customers and 500 000 orders, won't this take an extremely long time? There are also some business processes that I'm not completely clear on. Finally, my question is: does anyone know of a sample domain model out there that is similar to what we're trying to achieve that will be safe to look at as a reference? I don't want to be accused of stealing anybody's intellectual property, especially since we might implement this as a business.

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  • How to dynamically order many-to-many relationship in JPA or HQl?

    - by Indrek
    I have a mapping like this: @ManyToMany(cascade = CascadeType.PERSIST) @JoinTable( name="product_product_catalog", joinColumns={@JoinColumn(name="product_catalog", referencedColumnName="product_catalog")}, inverseJoinColumns={@JoinColumn(name="product", referencedColumnName="product")}) public List<Product> products = new ArrayList<Product>(); I can fetch the products for the catalog nicely, but I can't (dynamically) order the products. How could I order them? I probably have to write a many-to-many HQL query with the order-by clause? I though of passing the orderBy field name string to the query, or is there a better solution? Tables are: products, product_catalog, product_product_catalog (associative table) P.S. Using Play! Framework JPASupport for my entities.

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  • Django many-to-many relationship to self with extra data, how do I select from a certain direction?

    - by Jake
    I have some hierarchical data where each Set can have many members and can belong to more than one Set(group) Here are the models: class Set(models.Model): ... groups = models.ManyToManyField('self', through='Membership', symmetrical=False) members = models.ManyToManyField('self', through='Membership', symmetrical=False) class Membership(models.Model): group = models.ForeignKey( Set, related_name='Members' ) member = models.ForeignKey( Set, related_name='Groups' ) order = models.IntegerField( default=-1 ) I want to know how to get all the members or all the groups for a Set instance. I think I can do it as follows, but it's not very logical, can anyone tell me what's going on and how I should be doing it? # This gives me a set of Sets # Which seems to be the groups this Set belongs to set_instance.set_set.all() # These give me a set of Memberships, not Sets set_instance.Members.all() set_instance.Groups.all() # These they both return a set of Sets # which seem to be the members of this one set_instance.members.all() set_instance.groups.all()

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  • In SqlAlchemy, how to ignore m2m relationship attributes when merge?

    - by ablmf
    There is a m2m relation in my models, User and Role. I want to merge a role, but i DO NOT want this merge has any effect on user and role relation-ship. Unfortunately, for some complicate reason, role.users if not empty. I tried to set role.users = None, but SA complains None is not a list. At this moment, I use sqlalchemy.orm.attributes.del_attribute, but I don't know if it's provided for this purpose.

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  • what's the best practice to config Hibernate-Spring for multiple database relationship?

    - by nazila
    We have a main mysql database which all of the applications within our organization need the data within this database. How can I config my java web application to use this database with it's specific database when I use Spring and Hibernate within my application? How can I config JPA annotations for example between CONTRACT table within my database and COUNTRY table within our main database? what's the best practice to do this?

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  • How to customize web-app (pages and UI) for different customers

    - by demoncodemonkey
    We have an ASP.NET web-application which has become difficult to maintain, and I'm looking for ideas on how to redesign it. It's an employee administration system which can be highly customized for each of our customers. Let me explain how it works now: On the default page we have a menu where a user can select a task, such as Create Employee or View Timesheet. I'll use Create Employee as an example. When a user selects Create Employee from the menu, an ASPX page is loaded which contains a dynamically loaded usercontrol for the selected menuitem, e.g. for Create Employee this would be AddEmployee.ascx If the user clicks Save on the control, it navigates to the default page. Some menuitems involve multiple steps, so if the user clicks Next on a multi-step flow then it will navigate to the next page in the flow, and so on until it reaches the final step, where clicking Save navigates to the default page. Some customers may require an extra step in the Create Employee flow (e.g. SecurityClearance.ascx) but others may not. Different customers may use the same ASCX usercontrol, so in the AddEmployee.OnInit we can customize the fields for that customer, i.e. making certain fields hidden or readonly or mandatory. The following things are customizable per customer: Menu items Steps in each flow (ascx control names) Hidden fields in each ascx Mandatory fields in each ascx Rules relating to each ascx, which allows certain logic to be used in the code for that customer The customizations are held in a huge XML file per customer, which could be 7500 lines long. Is there any framework or rules-engine that we could use to customize our application in this way? How do other applications manage customizations per customer?

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  • How can one describe a rock-paper-scissors relationship between 3 items?

    - by Madara Uchiha
    Let's say I have the following structure: abstract class Hand {} class Rock extends Hand {} class Paper extends Hand {} class Scissors extends Hand {} The goal is to make a function (or a method) Hand::compareHands(Hand $hand1, Hand $hand2), which would return the winning hand in a rock-paper-scissors match. That would be very easy with a bunch of ifs, but the point is to have a more robust structure, that's relying on polymorphism rather than on procedural code. P.S. this is done in actual production code, if someone is asking. This isn't some sort of challenge or homework. (It's not really rock-paper-scissors, but you get the point).

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  • PeopleSoft CRM 9.2 Release Value Proposition

    - by Race Bannon
    Oracle's PeopleSoft Customer Relationship Management (CRM) delivers solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria. With PeopleSoft CRM 9.2, organizations will be able to deploy a solution that delivers built-in best practices specific to your industry with a highly configurable, tightly integrated platform, ensuring that solutions will be fast to implement. The result is less configuration, less customization, and less integration. PeopleSoft Customer Relationship Management (CRM) is a world-class solution for organizations of every size and Oracle’s planned product roadmap for PeopleSoft applications is to deliver valuable, needed features for all of an organization’s constituents along three design principles — Simplicity, Productivity, and Lowered Total Cost of Ownership — as well as new application functionality as prioritized by our customers. The upcoming 9.2 release of PeopleSoft Customer Relationship Management focuses on these themes of Simplicity, Productivity, and Lower Total Cost of Ownership while also delivering robust new functionality to help your organization succeed. The recently published PeopleSoft CRM 9.2 Release Value Proposition provides overviews of the new features and enhancements planned for these applications for Release 9.2. This document offers customers a road map intended to help them assess the business benefits of upgrading to the 9.2 release while also helping them plan their IT projects and investments. (Link is to a My Oracle Support page, available to customers and partners.) Oracle continues to deliver enterprise-wide features that enhance our customer ownership experience and helps them run their businesses more efficiently and profitably. With the CRM 9.2 release, we continue to abide by this firm commitment we’ve made to our customers.

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  • Inventory Consignment Flow

    - by ipohfly
    Not sure whether this is the right place to ask this question, but here goes.. Currently I have requirement to add support for consignment transaction in our inventory module. I have a very limited understanding of what consignment means in inventory, i.e. Customer get stocks/products from Seller without actually buying them, the product just resides in the Customer's inventory and it's still owned by the Seller. Only when the Customer actually buy the stocks then only will the ownership of the stock is transferred. The issue is i can't imagine how the data will be presented to both the Customer and the Seller. What i know is that i would need to deduct the stock from the Seller's inventory when the Customer raise a request to get the stock through consignment, but what about the 'ownership' of the stocks/products? Does that mean i would need to create another column in my table to state that for each inventory it is owned by who? Anywhere i can get information on how i should work out an inventory module like this? Thanks.

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  • In which controller do you put the CRUD for the child part of a relationship?

    - by uriDium
    I am using ASP.Net MVC but this probably applies to all MVC patterns in general. My problem, for example I have companies and in each company I have a list of contacts. When I have selected a company I can see its details and a list of the contacts for that company. When I want to add a new contact for that company, should the implementation of that action go into the company controller as an "AddContact" action or should it go into the contact controller into a "New" action and we pass the Company ID in the URL? What is the usual way of dealing with this sort of thing in ASP.Net MVC? Is there a better stategy?

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  • What is a Relational Database Management System (RDBMS)?

    A Relational Database Management System (RDBMS)  can also be called a traditional database that uses a Structured Query Language (SQL) to provide access to stored data while insuring the integrity of the data. The data is stored in a collection of tables that is defined by relationships between data items. In addition, data permitted to be joined in new relationships. Traditional databases primarily process data through transactions called transaction processing. Transaction processing is the methodology of grouping related business operations based predefined business events. An example of this can be seen when a person attempts to purchase an item from an online e-tailor. The business must execute specific operations for a related  business event. In this case, a business must store the following information: Customer Info, Order Info, Order Item Info, Customer Payment Data, Payment Results, and Current Order Status. Example: Pseudo SQL Operations needed for processing an online e-tailor sale. Insert Customer into Customers Insert New Order into Orders Insert Each New Order Item into OrderItems Insert Customer Payment Info into PaymentInfo Insert Payment Processing Result into PaymentDetails Update Customer for Current Order Status Common Relational Database Management System Microsoft SQL Server Microsoft Access Oracle MySQL DB2 It is important to note that no current RDBMS has fully implemented all of the Relational Principles. Common RDBMS Traits Volatile Data Supports Transaction Processing Optimized for Updates and Simple Queries 

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  • cannot find table or object

    - by jeni
    hi all, Am running asp.net,c# application with sql server 2005. I got some problems with database tables.I got an inconsistency errors in some tables.I tried to run the below dbcc command to remove the inconsistent datas; DBCC CHECKTABLE ('Customer',repair_allow_data_loss) WITH ALL_ERRORMSG At first i run DBCC CHECKTABLE ('Customer') it is working.but now it is not working, i got an error as Cannot find a table or object with the name "Customer". Check the system catalog. Is my commands wrong.

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  • Lite-Javascript Gallery - Can I position the img absolutely in relationship to the lis?

    - by blackessej
    I have a lite-javascript run image gallery. The javascript grabs each element in the list and places it as a background in the parent element. Then the CSS styles the thumbnails as small blocks with a defined height/width. A click-event for each object toggles it’s child’s element’s visibility and adds an “active” class name to the . Using CSS, I'm trying to place the absolutely to make it appear at the same position for each thumb, but it's moving in relation to the thumbs. Here's the CSS: #jgal li { background-position:50% 50%; background-repeat:no-repeat; border:solid #999 4px; cursor:pointer; display:block; float:left; height:60px; width:60px; margin-bottom:14px; margin-right:14px; opacity:0.5; } #jgal li img { position:absolute; top:0px; left:210px; display:none; } And the site: http://www.erisdesigns.net Thanks in advance for any help!

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  • SQL Database Schema Design For Large 3 Billion Relationship Database.

    - by K-Bell
    Get your geek on. Can you solve this? I am designing a products database for SQL Server 2008 R2 Ed. (not Enterprise Ed.) that will be used to store custom product configurations for over 30,000 distinct products. The database will have up to 500 users at a time. Here is the design problem… Each Product has a collection of Parts (up to 50 parts per product). So if I have 30,000 Products and each of them can have up to 50 Parts, that’s 1.5 million distinct Product-to-Part relationships …or as an equation… 30,000 (Products) X 50 (Parts) = 1.5 million Product-to-Parts records. …and If… Each Part can have up to 2000 finish options (A finish is a paint color). NOTE: Only one finish will be selected by a user at run-time. The 2000 finish options I need to store are the allowed options for a specific part on a specific product. So if I have 1.5 million distinct product-to-part relationships/records and each of those parts can have up to 2,000 finishes that is 3 billion allowable product-to-part-to finish relationships/records …or as an equation… 1.5 million (Parts) x 2,000 (Finishes) = 3 Billion Product-to-Part-to-Finishes records. How can I design this database so that I can execute fast and efficient queries for a specific product and return its list of Parts and all the allowable Finishes for each part without 3 Billion Product-to-Part-to-Finish records? Read time is more important then write time. Please post your thoughts/suggestions if you have experience with large databases. Thanks!

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  • Django: How can I add weight/ordering to a many to many relationship?

    - by Klaas van Schelven
    I'm having Pages with TextBlocks on them. Text Blocks may appear on different pages, pages may have several text blocks on them. Every page may have these blocks in an ordering of it's own. This can be solved by using a separate through parameter. Like so: class TextBlock(models.Model): title = models.CharField(max_length=255) text = models.TextField() class Page(models.Model): textblocks = models.ManyToManyField(TextBlock, through=OrderedTextBlock) class OrderedTextBlock(models.Model): text_block = models.ForeignKey(TextBlock) product_page = models.ForeignKey(ProductPage) weight = models.IntegerField() class Meta: ordering = ('weight',) But I'm not very enthousiastic about the violations of DRY for my app. (There's a lot of ordered ManyToMany relations). Is there a recommended way to go about this?

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  • [app-engine-java-groovy] One-to-Many relationship. Select objects from datastore.

    - by Olexandr
    Hi. I've omitted some code(package declarations, imports, other fields) for shortness. I have here simple One-to-Many relation. It worked fine till this moment. @PersistenceCapable(identityType = IdentityType.APPLICATION, detachable="true") class Restaurant implements Serializable { @PrimaryKey @Persistent(valueStrategy = IdGeneratorStrategy.IDENTITY) Key id @Persistent(mappedBy = "restaurant") List<RestaurantAddress> addresses = new ArrayList<RestaurantAddress>() } //-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= @PersistenceCapable(identityType = IdentityType.APPLICATION, detachable="true") class RestaurantAddress implements Serializable { @PrimaryKey @Persistent(valueStrategy = IdGeneratorStrategy.IDENTITY) Key id @Persistent Restaurant restaurant } Now i need to get(select) all the Restaurants from DB: def getRestaurantsToExport(final String dst, final int count) { String field = restaurantExportFields[dst] return transactionExecute() { PersistenceManager pm -> Query q = pm.newQuery(Restaurant.class) q.filter = "$field == null" q.setRange(0, count) return q.execute() } } But there are on problem - query gives me 12 restaurants(as in DB) but every Restaurant has 0 Address but in Datastore every Restaurant has minimum 2 addresses. Have anyone the same problem or knows the solution ?

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