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• "Safely remove hardware"...doesn't.

  - by Kev

  I have an external USB harddisk that I have scripted to safely shut down after a backup, so the backup operator can unplug it, and knows not to if the lights are still on for some reason. It's always worked fine using the DevEject command-line utility. This week it failed for some reason: DevEject 1.0 2003 c't/Matthias Withopf Ejecting 'USB Mass Storage Device' [USB\VID_0411&PID_002A\00000704C8D2]...FAILED (23,5) Error ejecting device USB Mass Storage Device, vetoed (15,5)! Worse yet, using the SRH tray icon, I click Stop, click OK, it pauses about 5 seconds with OK and Cancel greyed out, closes the sub-window, and then the main window with the Stop button still shows the device, and Stop is still available. I can keep doing that and it never gets rid of the device. I can still access it in Explorer. LockHunter reports that nothing is locking the drive. I've made no changes to the backup configuration or anything to do with the drive this week. Why the sudden flake-out? Short of a restart, which I can't do today before the backup operator goes home, how do I fix it?

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• Trouble with HP printer

  - by reyjavikvi

  I have a HP Photosmart C3180 (it's a printer/scanner). For some reason, it recently stopped working. The power light is blinking (I think all the other lights are one, but don't remember, I'm not there right now), and the only way to turn it off is to unplug it. It won't print anything, and when you put a page in the tray it sucks it in without printing anything on it and stops when the paper is on its way out (Again, I don't remember how we managed to get it out, sorry). This printer is hooked up to a computer running XP, but it doesn't work either when printing from the network. Weirdly, the scanner works fine. Do you have any ideas on what could be the problem? Could it be a driver problem? By the way, sorry if the question lacks a bit of detail. I don't know much about printers, and I don't have it here so I can't remember exactly all the details. If needed I can update the question tonight or tomorrow.

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• Windows XP can't connect to wireless network

  - by mikez302

  I have a desktop computer with a wireless card, running Windows XP SP3. For a little while, I had a remote network connection set up for my job, but I didn't need the remote connection so I deleted it. Now, I am unable to connect to the internet at all from that computer through my wireless router. I can connect through my router using my laptop, and I can connect through my neighbor's router using my desktop, but for some reason I can't connect through my own router using my desktop. I see the "Wireless Network Connection 5" icon in my system tray, but it tells me it is not connected. When I click on the icon, I see a list of wireless networks, including my own, which is set up to automatically connect, although it doesn't. When I try to connect to my network on my own (by clicking on it, then clicking "Connect"), it asks me for my network password like it usually does. I see a box come up saying "Waiting for network to be ready..." and it hangs there. On the list of wireless networks, my network says "Acquiring network address" but it doesn't actually connect. How can I fix this? I tried rebooting my computer, repairing my connection, and restarting my router, and I am still having this problem.

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• Disc drive busy on MacBook, with disc stuck inside.

  - by ayaz

  I have a white MacBook, running Snow Leopard, 10.6.3 with the latest updates. I popped in a DVD that the system failed to mount. I did not see any conspicuous errors. As a result of this failure, the DVD got stuck in the drive. Neither pressing the eject button on the keyboard nor running the diskutil eject command caused the DVD to come out. The commands drutil eject and drutil tray open could not get the DVD to budge at all. The 'mount' and 'eject' buttons on the window for Disk Utility are dimmed out, while it is written in the middle for the DVD drive that that particular disc drive is busy. This is not the first time this has happened with me. I know that I will ultimately have to resort to rebooting the system and holding down the eject button to get the DVD to come out. But, is there any workaround that does not involve rebooting the system and prying the disc out? The drive on this MacBook does not have a needle-pin reset button -- at least, I couldn't find it anywhere. Any help will be greatly appreciated. Many thanks.

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• Why my internal hard disk can be ejected?

  - by Bear Bear

  I have 6 hard disks in my computer and one DVD. The disk that I connect to the 6th SATA port is a regular disk. But my Windows 7 64 bit shows it as a removable drive. I can eject my hard disk! Just like a pen drive. If I connect another disk to the 6th port, I can eject that disk too. So it has nothing to do with the physical disk, it must be something related to Windows or BIOS I don't understand why Windows 7 is seeing a normal hard disk as removable. In Computer Management - Disk Management, the disk looks identical to the others - there is nothing there to suggest the drive is different from the others. But in the tray I have the icon to eject it. The motherboard model is ASUS F2A85 V PRO FM2. All the disks are formatted normally, no Dynamic Disk, no RAID, nothing special. How can I tell Windows 7 to treat the disk exactly like the others, so it can't be ejected?

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• DVD drive won't work after installing software

  - by Dan

  DVD drive was already region-free but for some reason would not play a certain DVD as it was the "wrong region". This is the first time I've played a DVD on the drive, but I've imported a lot of CDs before and they always worked fine, even CDs bought from the USA (I live in the UK). To get around this, I downloaded a piece of software called "DVD Region Killer". (Clicking the link won't start the download, so go ahead and check it.) After this, the drive isn't recognised. It won't show up in "My Computer", and when I insert a disc it will start to whir but not take action, i.e. iTunes won't recognise that I have put a CD in. In the Device Manager, the drive shows up with a caution-sign. The device status reads: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) Disabling, uninstalling and reinstalling does not help. Clearly the software download is the issue, but it is difficult to remove. The only files I can find in Program Files are: C:\Program Files (x86)\Elaborate Bytes\DVD Region Killer which contains a changelog and a HTML document which has no info on uninstalling. It doesn't show up on "Add or Remove Programs", or even as a background process when I press ctrl-alt-del. Apparently it has no interface as such, and can be accessed by an icon in the system tray, (see review in link) but I don't see the icon. If it helps to know, I have a Dell Inspiron running Windows 8 64-bit, and the model of the DVD drive is: MATSHITA DVD+-RW UJ8C2 Thanks in advance.

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• Why does my DSL modem now need a reboot each time for my laptop to connect?

  - by msorens

  I have a rather peculiar home networking issue. For sometime my home network was purring along fine. I could turn on either of my laptops and they would quickly find and connect to my DSL modem (and thence the internet). Several days ago I unplugged my DSL modem for the first time in months. Upon turning it back on and waiting for the boot to finish, the lights on the panel indicated the DSL modem was fully operational, just as before. But that's not what happened. Not at all. Now when I turn on my Win7 laptop, the network icon in my system tray shows a small starburst; hovering over it the tooltip states "Not connected; connections are available". Clicking it lists several nearby networks including my own network showing a strong signal. If I click to connect, it attempts a connection but then I get a dialog stating "Windows was unable to connect to MyNet.". Turning off wireless on my laptop and turning it back on yields no difference. Running the network troubleshooter (which includes doing a repair on the network connection) yields no difference. The only remedy is to reboot the DSL modem (i.e. unplug it, wait a few seconds, then plug it back in). As soon as it goes online my laptop finds it and connects properly. To add one more twist to the story, this happened to me once before, several months ago. After a couple weeks, the situation resolved itself(!). Everything started working properly again, due to nothing I did. Final note: this problem only affects the wireless connection to the DSL modem. My desktop computer, connected via hardline to the DSL modem, connects fine when I turn it on. Any thoughts on why this is happening or how to fix it?

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• No video signal at boot with custom built computer

  - by Bart Pelle

  After booting my custom built computer, neither the VGA nor the HDMI methods from the video card seem to emit any signal to the display. I have tested both a regular VGA screen and a modern HDMI screen. Both did not receive signal. Below are the specifications from my computer build: Intel Core i5 3350P ASRock B75 Pro 3-M Seagate Barracuda 7200.14 ST1000 DM003 1000GB Corsair Vengeance LP CML 8GX 3M2 A1600 CGB Blue (2 cards) Cooler Master B Series B600 Club 3D Radeon HD7870 XT Jokercard Samsung SH-224 BB Black Sharkoon T28 Case The motherboard does not emit any beeps on startup. The CD tray opens properly and all fans spin. All cables are properly connected. All components are new and no damage was found on any of the components. The fans on the GPU spin aswell. The VGA test we did was by using the onboard graphics from the Intel i5, but this gave no result. The HDMI test was from the GPU which did not emit any signal either. We have not been able to test out the DVI, could this be important to test, even though all the other methods did not work? Thank you for your time and hopefully reply.

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• This .mpg video clip doesn't play well

  - by Roey

  I've installed K-lite mega codec pack v6.9.0 with playback essentials without player. My default and only media player is windows media player. here are the clip's media info: General Complete name : D:\Users\Roey\Downloads\B384MV.mpg Format : MPEG-PS File size : 273 MiB Duration : 4mn 59s Overall bit rate : 7 643 Kbps Video ID : 224 (0xE0) Format : MPEG Video Format version : Version 2 Format profile : Main@High Format settings, BVOP : No Format settings, Matrix : Default Format settings, GOP : M=1, N=15 Duration : 4mn 57s Bit rate mode : Variable Bit rate : 7 363 Kbps Nominal bit rate : 9 000 Kbps Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate : 25.000 fps Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Compression mode : Lossy Bits/(Pixel*Frame) : 0.142 Stream size : 261 MiB (96%) Audio ID : 192 (0xC0) Format : MPEG Audio Format version : Version 1 Format profile : Layer 3 Mode : Joint stereo Duration : 4mn 59s Bit rate mode : Constant Bit rate : 128 Kbps Channel(s) : 2 channels Sampling rate : 44.1 KHz Compression mode : Lossy Stream size : 4.56 MiB (2%) Menu When I play it there is no sound (just a little "kahhhh" noise every 10-20 seconds) and the frames are moving very slow - it "jumps" frames. A blue tray icon [FFa] "ffdshow audio decoder" pops with the following details: Input:MP3, stereo, 44100 Hz (libavocodec) Output:PCM, stereo, 44100 Hz, 16-bit integer Any help will be much appreciated. Thanks

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• Move OS from RAID5 array to RAID 1 arrays

  - by Antoine

  I want to give a last boost to my old ProLiant ML350 G5 server which just needs to be reliable for a few more year only ! With a defined budget of about 1500$ (I do not have more), i plan to replace the CPU (+ adding a second one), the battery cache of my raid controller (E200i), double the RAM, and change all hard drives. I have 7 HDD (SAS 10krpm, 72Gb) + 1 spare in RAID5, and my system is all FULL (no empty tray, full disks). in my current RAID5 array, I have 2 partitions: - 1 OS partition, 20Gb - 1 data partition, 350 Gb I plan to replace these 8 disks with : - 2 x 300Gb SAS 15krpm in RAID 1 (= 1 partition for OS) - 2 x 2Tb SATA 7.2krpm in RAID 1 (= 1 partition for DATA) My biggest constraint is that I have only 01 day to upgrade my server. Therefore, I'm looking for cloning all my files (OS + data partition) to my new arrays, i.e : - the OS partition shall be cloned to the RAID1 "2x300Gb array" - the data partition shall be cloned to the RAID1 "2x2Tb array" My second problem is that I need to physically remove all the old hard drives before inserting the new ones. I'm running Windows Server 2003 R2, and even if MS support will expire soon, I cannot buy a new licence and spent time in configuration. Obviously, with 1500$, I cannot also buy a new server that I could start configuring from now ! Thought about ASR (NTBackup), but I have no floppy drive (and do not really want to invest in one !) Thought about a clonezilla clone, and read this interesting link : Windows Server 2003 - move C: partition to a new SAS disk , but i'm not so confident in using Clonezilla with RAID5. What should be the best option to quickly and easily (if possible!) "copy/paste" my OS (so no need to reinstall and reconfigure all) and DATA / programs / services, etc... ? Thanks for your comments

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• HP Laserjet 1320 drivers for Windows 7

  - by RedGrittyBrick

  Background I replaced som XP computers with Win 7 computers. We have a HP Laserjet 1320dn printer attached to the LAN. The XP computers could print to it from Word in duplex mode without any issues. Problem The Win 7 computers downloaded a full set of drivers including a "HP Laserjet 1320 PCL5" driver. However using this, Word's page footers cause extra pages to be printed with just a letter or so at a time from the footer. Some other apps have similar issues. I also have an ancient Laserjet 1200 attached to the LAN via a Jetdirect box and that works just fine. So I don't think the problem is with Word (the computers came with Word 2010 starter). What I tried I wrangled the control-panel new printer dialogue into using a "HP Laserjet 2100 PS" driver for the HP Laserjet 1320dn. Now my Word documents print as they should. However I don't have a duplex option on the print dialogue. I'd really like to be able to use duplex printing. Question Windows used to have a Universal Postscript driver that read a Postscript Printer Definition (PPD) file to make the printer's features available (tray choice, duplex etc). I can't see any way to do this in Windows 7. Is there a way? Is there any other way I can get Windows 7 Home Premium 64-bit to print properly to a HP Laserjet 1320dn and have access to all it's major features? Addendum: My page in Word looks like this: +--------------------+ | aa bb cc | | | | lorem ipsum dolor | | | ... | | | pp qq rr | +--------------------+ The headers and footers were inserted using Insert - header - blank (3 column). When printed I get 1 page with aa, bb, cc, pp in correct position (no other text) 1 blank page 1 page with qq in correct position (no other text) 1 blank page 1 page with rr in correct position (no other text) 1 blank page 1 page with lorem ipsum dolor in correct position (no headers or footers) If I use a Laserjet 2100 driver I get 1 correct page.

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• VNC Address Book - Window Invisible? Working as intended?

  - by user1445967

  I have VNC Server and VNC Viewer on the same PC with Windows 7 Ultimate x64. Is VNC Address Book supposed to have a main application window? I can't tell if this is bugged or working as intended. When I start VNC Address book, it creates an item in the task list and also an icon in the notification area. If I click the task list item once, nothing happens. If I click again, it disappears from the task list but remains in the notification area**. If I right-click the icon on the notification area, there is an option 'open address book', which if chosen, creates the item in the task list again, with the exact same behavior. If I left or right click on the address book icon, I have ways to connect to servers in the address book. However I have no way to add/remove/edit servers in the address book. **Note that this behavior is identical to that of an application with a main window where there is an option to 'minimize to system tray / notification area'. Only here, no main window is visible, ever. If fixing this problem is beyond the scope of this site, that's fine, but at this point I have no real way to tell if the program is malfunctioning on my pc or if it is far more minimalist than I expected. There appears to be no forum on realvnc.com where I can ask about this, perhaps this is to prevent me from getting any help unless I pay to register?

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• Menu command stuck on screen

  - by 280Z28

  For some reason, periodically when I select a menu command, the command label gets "stuck" on the screen and won't go away. I can close all open applications, including whichever one I was using when it got stuck, but it still won't go away. In the screenshot below, I opened an new instance of IE just to show how the label stays on top. The label was not created by this instance of IE. Edit with the source: The label that gets stuck is the first menu command I select in IE. If a label is already stuck, a new one does not get stuck (regardless of which instance(s) of IE are involved). Based on this knowledge, I now just open IE on my secondary monitor, carefully open the context menu so the Properties command is in the bottom corner, and click it. This is not a solution... The label never moves and is transparent to mouse input (if I click it, it's as if I clicked the item behind it). The label does not go away if I close all running applications. I haven't tried stopping services or closing system tray items like Live Mesh. The label does go away if I change the screen resolution and then change it back. Any ideas how I can stop this from happening? It's happened a half dozen times since yesterday and it's becoming quite disrupting to my work. Obviously I added the circle in MS Paint. That part isn't stuck. ;)

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• External HDD incorrectly detected as internal - how change to enable hot swap/eject?

  - by Sam

  Hi All, I have win 7 x64 Home Prem. The HDD is a seagate barracuda, 7200.7 ST3120827AS. 3.5", Serial: 3ms006n6, Firmware: 3.42 (no further updates) NexStar CX External case (drivers installed). I have three drives: WD320 with OS installed WD750 data storage (internal) seagate 120 (external) - connected via esata board connected to sata on motherboard (MSI p43 neo) Tried uninstalling HDD in device manager to no effect. Also the internal WD750 is detected as an external drive and win taskbar icon allows for it to be ejected (unlike the seagate). All drives are configured - Online, Simple, Basic, NTFS, Active, Primary Partition (except c drive). The seagate was previously used as a primary disk with XP operating system so I deleted the volume and created/reformatted (not quick). HDD is no longer "Active". But did not fix problem. Background Originally, I installed win 7 with the bios set to IDE and forgot to install the chipset drivers. Then I changed win 7 to install the AHCI drivers, changed the bios to AHCI and rebooted. Win 7 loaded drivers but WD HDD gave problems/crashed. I installed chipset drivers and latest intell storage matrix software thingie (in safe mode). Everything worked fine after that except for the problem of not corrrectly detecting the external drive] I have noticed that under the driver properties (and similarly in the registry) the two drives are configured differently (e.g. in driver details property capabilities for the WD the value is set to 0000006, CM_DEVCAP_REMOVABLE & EJECTSUPPORTED - whereas the seagate shows 0000080 & CM_DEVCAP_SURPRISEREMOVALOK). Any easy way to configure things? I tried physically swapping the sata connections on the mainboard without success So far I have found that a solution to my problem might be to perform some reg changes: http://superuser.com/questions/12955/how-do-i-remove-the-option-to-eject-sata-drives-from-the-windows-7-tray-icon

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• Random server lag, no CPU/mem/pagefile usage

  - by Kev

  We have a fairly new server running Windows 2003 SP2, and the past few days we've noticed random slowdowns. When I'm logged into the server over remote desktop while this is happening, or if I'm physically sitting at the server logged in, suddenly everything becomes extremely laggy. Any UI element I try to interact with takes upwards of ten seconds to react, and then responds very slowly. Then a minute later everything is quite snappy again. During this, I have Task Manager minimized to the tray, and there's no CPU usage. I open it up right after this happens, and there's very little CPU usage on the graph, and no memory or pagefile usage above normal. (Normal being 1.5 GB free in the case of memory.) This is what I see logged into the server, and then users start calling saying things are slow, timing out, and failing--anything to do with our server. No events in the Event Viewer around the times this happens. The context I'm working in (last thing I clicked, etc.) seems different every time--different programs active, different combinations of programs open. Never anything particularly stressful (like adding an event entry to a Cobian Backup configuration, or editing text in TextPad, which has been exceptionally stable in my extensive usage of it.) I would've thought it was just the server, but a family member's home PC (entirely separate) running WinXPSP3 had the same thing happen to it last night a few times. Is this some new behaviour introduced by the latest Windows Updates? Either way, where do I even start to look when nothing seems to be chewing up resources?

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• Wireless signal changes from strong to weak after connecting

  - by gibberish

  Router (primary AP) is a WRVS4400N, WAP (signal booster) is a WAP4410N. Problem: User is physically located within ten feet of WAP (200 feet from main wireless router). Signal is at 5 bars as user connects to wireless network. Within seconds, signal is at or below two bars and connection is poor. Background: Trying to solve problem of weak wireless signal in back offices. Desired result is for client laptops to automatically switch to the stronger signal. WAP is connected to network via Ethernet cable. WAP is set to AP mode (instead of Wireless Repeater mode) WAP does appear to boost signal. Using Windows 7 sys tray Connect To A Network applet, can observe signal boost as laptop approaches the WAP. Above-described problem happens to users located near or beyond the WAP. It does not happen to users in close proximity to the router. Secondary Question: If using WAP in AP Mode, do WAP and Router (primary AP) need to be on the same channel?

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• External HDD incorrectly detected as internal - how change to enable hot swap/eject?

  - by Sam

  I have win 7 x64 Home Prem. The HDD is a seagate barracuda, 7200.7 ST3120827AS. 3.5", Serial: 3ms006n6, Firmware: 3.42 (no further updates) NexStar CX External case (drivers installed). I have three drives: WD320 with OS installed WD750 data storage (internal) seagate 120 (external) - connected via esata board connected to sata on motherboard (MSI p43 neo) Tried uninstalling HDD in device manager to no effect. Also the internal WD750 is detected as an external drive and win taskbar icon allows for it to be ejected (unlike the seagate). All drives are configured - Online, Simple, Basic, NTFS, Active, Primary Partition (except c drive). The seagate was previously used as a primary disk with XP operating system so I deleted the volume and created/reformatted (not quick). HDD is no longer "Active". But did not fix problem. Background Originally, I installed win 7 with the bios set to IDE and forgot to install the chipset drivers. Then I changed win 7 to install the AHCI drivers, changed the bios to AHCI and rebooted. Win 7 loaded drivers but WD HDD gave problems/crashed. I installed chipset drivers and latest intell storage matrix software thingie (in safe mode). Everything worked fine after that except for the problem of not corrrectly detecting the external drive] I have noticed that under the driver properties (and similarly in the registry) the two drives are configured differently (e.g. in driver details property capabilities for the WD the value is set to 0000006, CM_DEVCAP_REMOVABLE & EJECTSUPPORTED - whereas the seagate shows 0000080 & CM_DEVCAP_SURPRISEREMOVALOK). Any easy way to configure things? I tried physically swapping the sata connections on the mainboard without success So far I have found that a solution to my problem might be to perform some reg changes: How do I remove the option to eject SATA drives from the Windows 7 tray icon?

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• I just got a virus 6 mins ago, how? Situation.

  - by acidzombie24

  -Edit- for the people who say it isn't a virus. Norton does detect it as a virus, an icon was placed on my system tray and rkpg.exe is in my C: which was placed 6 min ago around the time my computer rebooted on its own causing me to lose data :@. Situation I on Windows XP, behind a Linksys router, I don't have DMZ on so nothing should be connecting to me. I had Firefox, MSN and Visual Studio opened. With C# I programmed a quick application to scan some pages with Internet Explorer. The site it was scanning was deviantART (which is pretty trustworthy), I doubt any banners there would hold a virus. I went to a suspicious site called freetxt.com but that was on Firefox and it didn't load the site. With an extra check I ping it and got this message "Ping request could not find host freetxt.com." The virus seems to be called braviax. Right now it brought up a message saying my computer may be infected? How on earth did it get in? I don't have uTorrent installed or any torrent or p2p applications. Nothing is installed on my computer that I haven't installed before and I know the exact time it installed because I see rkpg.exe on my C drive and my computer restarted on its own around the same time. For the previous 30 minutes actually the previous hour all I did was talk on MSN, not click any links (I went to freetxt on my own) and had that Internet Explorer thing running (which I programmed). How did it get in? I really doubt it came from a banner on deviantART and installed when I loaded the page with the webbrowser-control so something else may have happened? Is there any system defaults I should turn off? I have remote assistance off but even if it was on I shouldn't be infected due to the router not forwarding any ports?

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• windows 7 monitor instantly resumes from power off

  - by user167328

  It seems that some service or program is preventing my monitor from going into power save mode but I cannot find a way to dig down the cause. Does anybody know a way to find out which event may be causing the problem? Background information: If I leave/lock my computer I want to immediately power off the monitor. Stupid windows has no program for this so I use a third party utility. I use Display.exe from Noel Danjou since 2005 and have had no problem with it on XP, my Notebook with w7 x64 pro and at the office with w7 x64 enterprise. With my new home pc with w7 x64 pro the monitor goes off but instantly comes back on after a second. So I tested using a power plan with the shortest timeout of 1 minute but with that the display never goes off at all. (Setting a power plan timeout is no useful option because then I cannot read a document or watch a movie without the monitor going off) I could try trial and error methods but this is cumbersome and not what I regard as a professional solution. So I would prefer a way to analyze the windows events to find out the reason for the display staying active. Add On: In the meantime I tried safe mode and also exited from all tray programs but the problem is still there. I also checked the BIOS for special power settings but still no solution (P.S. Mobo is H87-G41 PC Mate with latest BIOS rev.)

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• How can I make a copy of a printer in Win7?

  - by hawbsl

  Has anyone been able to copy an existing printer in Win7? I know that we were able to do this in XP (not as a direct copy/paste, but by installing the printer twice) but in Win7 it doesn't seem to be possible. Googling the answer is hopeless because searching for "copy printer" or "duplicate printer" you get a bunch of posts about "printer copiers" or people complaining about duplicate printers getting created in the background (precisely what I'd like to be able to do) It'd be good to know how to do it in general, but if it depends on the printer type, then in our case we are trying to make a copy of an HP Laserjet. Tried installing from the CD - but the CD is too old for Win7 Tried installing via Add Printer and that seems to install the printer but it's marked with an error. Tried installing via the .exe installer from the HP site and that does result in a successful printer being installed, but it won't let you install the same printer twice (stalls on the "insert USB cable now" step - simply won't enable the greyed out "Next" button). The reason this is required is so that we can print to one to the feeder and to the tray separately.

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• ASUS laptop doesn't charge/use the battery after reinstalling Windows 7

  - by Stan

  I've done a clean install of Windows 7 x64 on an ASUS X501A laptop. The battery is detected and shows in the system tray as "plugged in, charging". However the charge level stays at 76% and if the AC cord is plugged out the laptop turns off. The laptop does not turn on without being plugged in either. Everything worked perfectly prior to reinstall. I've tried: Downloading and installing all the ASUS drivers, including the ATK ACPI driver Checking the BIOS - there do not seem to be any battery-related settings Flashing the BIOS to the latest version Uninstalling Microsoft ACPI-Compliant Control Method Battery in device manager as suggested on the internet Full power discharge/ATX reset as suggested by ASUS support: remove mains power charger, remove battery, press and hold power button for 10 seconds, reconnect battery and mains and turn on I have a feeling all this may have something to do with the EFI BIOS that comes on the laptop. During the reinstall I had to delete all partitions and start anew, because the Windows installer complained about the improper order of GPT partitions. The EFI System Partition was recreated by the installer, and I am guessing that it may be missing the particular ACPI driver needed to make the battery work. I've tried researching this, but could not come up with any useful info. I am hoping someone here may know a bit more about this and maybe help me understand what's going on and how to fix it. Barring that, I'll have to re-image the drive off an identical ASUS laptop with stock install and hope it fixes things.

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• Why does the wireless network icon have a red X over it when everything seems to work?

  - by Kristo

  I booted my almost brand new laptop running Windows 7 this morning and noticed a red X through the wireless networking icon in the system tray. At first I thought something was wrong, but clicking on it shows a good connection to my wireless network. I had no problem getting here to post this question. I'm very new to Windows 7 so I have no idea how to troubleshoot this myself. Is there an actual problem here? Can I fix the icon so it doesn't falsely display an error (I assume that's what the red X means)? Here's what I know: I can get here to post this question. There's at least one unsecured network available that I'm not connected to. I can see a bunch of wireless networks, presumably from my neighbors' houses. There are no other computers turned on in my house right now. The device manager shows no problems with any devices. I can ping my default gateway, DNS, and yahoo.com with no problem.

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• Formatting not retained in paste from Ditto (clipboard manager). Plain text pasted instead [Solved] Add supported types

  - by Jeff Kang

  I'm trying to use Ditto on the Ditto documentation. If I were to copy the table of contents, then paste it (without Ditto) to the word processor, I get http://i.imgur.com/V1GU3.png, and the formatting is maintained. As as a result of the copy operation, the table of contents also goes into the Saved Items List (= History List = Lists the Clips saved from the Clipboard) in Ditto’s Main Window: I open a blank document to paste from Ditto instead of the default clipboard, and press either Ctrl-`, the default Ditto window activation Global Hot Key, or click the tray icon. From this point, I can do 3 things to close the Ditto window, and place the item on the clipboard (the default clipboard?). Select the item, and press Enter Put the cursor on the item, and double-click Select the item, and press Ctrl-c 1) and 2) send a right-click where the cursor is, after the Ditto window closes (presumably to have the paste option ready to access?): Ctrl-c just closes the Ditto window. Whichever method is used, the contents are pasted in what I believe is plain text: http://i.imgur.com/mQAZH.png How do I keep the formatting that the default clipboard keeps? Thanks.

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• Clean installation of RHEL 5.5 claims package "desktops" is missing

  - by TKguru42

  Hi all, I'm a student worker in the CS department of my university, so please forgive me for any unprofessional descriptions. Simplified explanations are appreciated. I recently replaced some bad graphics cards in a few public workstations. The machines are all the same model. Before putting them back on the network I did fresh installs of RHEL---first I tried 5.4, but yum update ran into all sorts of ugly dependency errors and if I tried to remove any of the problematic packages, the whole operating system FUBAR'd. Using RHEL 5.5 gave me the same errors during install saying that "java.1.5.1-sun*" and "desktops" were missing, but yum update didn't have any dependency problems. Now that I tried logging in through the GUI, I encounter no GUI past the standard RHEL login page. The desktop is a uniform light teal and there's no system tray. An xclock window and an xterm window are open, and Firefox opens automatically, but that's it. Nothing else. What's REALLY confusing is that the computer claims that gnome is already installed, except it clearly isn't working. Any help or advice is greatly appreciated. If it helps, our department uses kickstart to run our standard Linux installs. I can try to get the script if that would be of use. Thank you!

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• Driver corruption when deploying Dell Touchpad Drivers (with software) during imaging process

  - by BigHomie

  We're an sccm shop, and use it to deploy Windows. When deploying Dell laptops (multiple models), the touchpad drivers seem install properly, but the software doesn't. The resulting problem is that when the touchpad is pressed on occasion, the mouse pointer will 'jump' to certain points on the screen. A possible symptom of this problem/visible sign is if the touchpad icon isn't in the system tray. The software is in the control panel, but when opened part of the gui is pixelated, indicating botched install maybe? The manual resolution to this, is to go into device manager and uninstall the driver with the option to uninstall all driver software. After a restart, the driver and software is apparently reinstalled, and from there works as expected. Obviously this partially defeats the purpose of a zero touch deployment. If anyone knows why this is and/or a possible workaround, those answers would be valid as well. Barring that, I want to find a way to deploy the driver and touchpad software in an unattended way, so that it can be conditionally installing during the imaging process. To be honest I'm not sure how to troubleshoot this, I suppose I could try drvinst.exe to install the driver, but finding out why this fails initially would keep me from spinning my wheels.

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