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  • Découvrir la nouvelle génération CRM ? Connectez-vous au Customer Concepts TV le 24 april 2012

    - by Kinoa
    Accélérer votre stratégie commerciale  Les entreprises doivent repenser leurs processus de vente, optimiser leur performance, augmenter la productivité des équipes et se concentrer sur les opportunités à plus fort potentiel. Danny Rippon, Oracle CRM Solutions Sales Development Director, souhaite partager avec vous la stratégie gagnante dans cette video : la nouvelle génération de CRM. Vous y trouverez des conseils avisés pour tirer au maximum profit de votre CRM. Rejoignez-nous sur Customer Concepts TV ! Pour en savoir plus, visionnez cette video :

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  • Join the Customer Revolution – 25 oct 2012 - Paris

    - by Valérie De Montvallon
    Faites redécouvrir votre marque à vos clients !   Rendez-vous le 25 octobre à 19h pour découvrir comment les outils de nouvelle génération peuvent permettre à vos équipes de proposer une nouvelle expérience client.   Table ronde animée par Arnaud le Gal, rédacteur en chef des Echos Avec les témoignages d’ACCOR et Bouygues Telecom. Informations, inscriptions sur la page Oracle Customer Experience

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  • C-states and P-states : confounding factors for benchmarking

    - by Dave
    I was recently looking into a performance issue in the java.util.concurrent (JUC) fork-join pool framework related to particularly long latencies when trying to wake (unpark) threads in the pool. Eventually I tracked the issue down to the power & scaling governor and idle-state policies on x86. Briefly, P-states refer to the set of clock rates (speeds) at which a processor can run. C-states reflect the possible idle states. The deeper the C-state (higher numerical values) the less power the processor will draw, but the longer it takes the processor to respond and exit that sleep state on the next idle to non-idle transition. In some cases the latency can be worse than 100 microseconds. C0 is normal execution state, and P0 is "full speed" with higher Pn values reflecting reduced clock rates. C-states are P-states are orthogonal, although P-states only have meaning at C0. You could also think of the states as occupying a spectrum as follows : P0, P1, P2, Pn, C1, C2, ... Cn, where all the P-states are at C0. Our fork-join framework was calling unpark() to wake a thread from the pool, and that thread was being dispatched onto a processor at deep C-state, so we were observing rather impressive latencies between the time of the unpark and the time the thread actually resumed and was able to accept work. (I originally thought we were seeing situations where the wakee was preempting the waker, but that wasn't the case. I'll save that topic for a future blog entry). It's also worth pointing out that higher P-state values draw less power and there's usually some latency in ramping up the clock (P-states) in response to offered load. The issue of C-states and P-states isn't new and has been described at length elsewhere, but it may be new to Java programmers, adding a new confounding factor to benchmarking methodologies and procedures. To get stable results I'd recommend running at C0 and P0, particularly for server-side applications. As appropriate, disabling "turbo" mode may also be prudent. But it also makes sense to run with the system defaults to understand if your application exhibits any performance sensitivity to power management policies. The operating system power management sub-system typically control the P-state and C-states based on current and recent load. The scaling governor manages P-states. Operating systems often use adaptive policies that try to avoid deep C-states for some period if recent deep idle episodes proved to be very short and futile. This helps make the system more responsive under bursty or otherwise irregular load. But it also means the system is stateful and exhibits a memory effect, which can further complicate benchmarking. Forcing C0 + P0 should avoid this issue.

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  • links for 2011-03-11

    - by Bob Rhubart
    The Arup Nanda Blog: Good Engineering (tags: ping.fm) Spend Analytics on a Grand Scale (BI & Analytics Pulse) (tags: ping.fm) OSB and Coherence Integration (Mark Smith) (tags: ping.fm) Oracle Technology Network Architect Day: Denver (tags: ping.fm)

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  • EPM 11.1.2.1 - Smartview client and HFM office provider

    - by user809526
    If your connection to the smartview provider is very slow, because the login part takes a long time (user directory slowness, ...), consider adding on the desktop side a Windows parameter: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\InternetSettings\ ReceiveTimeout 300000 to avoid being prompted over and over again for username/password This is an addition to the support doc id: "Smart View 11.1.2.1 Keeps Prompting For Username And Password For Financial Management Provider [ID 1353294.1]"

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  • Getting started with tuning your SOA/BPM database using AWR

    - by Mark Nelson
    In order to continue to get good performance from your SOA or BPM 11g server, you will want to periodically check your database – the one you are storing your SOAINFRA schema in – to see if there are any performance issues there. This article provides a very brief introduction to the use of the Automatic Workload Repository (AWR) in the Oracle Database and what to look for in the reports for your SOA/BPM environment. READ MORE >>

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  • Next Best Action: an emerging engagement paradigm can elevate customer experience to the next level

    - by Richard Lefebvre
    As customer interactions increase across an expanding number of communication channels, business leaders are struggling to understand and engage with each customer effectively. To address this challenge, leading organizations are adopting strategies around “next best action,” a decision-support model that systematically identifies the next best step to take in the customer conversation—whether that action is providing additional information or targeted services, presenting a unique offer, or taking no action at all... Read the complete article - by Mark A. Stevens (vice president, Insight and Customer Strategy, at Oracle) - here

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  • We are Cool Oraclites : Selfie Contest Part 1 by PSG College of Technology

    - by Nadiya
    Excitement,Happiness,Fun and frolic all around.We students from PSG College of Technology Coimbatore are all set to enter a new phase in life.Crossover from Campus to Corporate,Crossover from naughtiness to professionalism.Anxiety all around,but yes we are sure our journey to awesomeness is about to begin.We are going to be a part of an Organization we dreamt off..Our dreams are taking colors and we are all set to fly.Here we come with millions of hopes and dreams all the way from PSG to Oracle .

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  • JavaOne Session Report: “50 Tips in 50 Minutes for GlassFish Fans”

    - by Janice J. Heiss
    At JavaOne 2012 on Monday, Oracle’s Engineer Chris Kasso, and Technology Evangelist Arun Gupta, presented a head-spinning session (CON4701) in which they offered 50 tips for GlassFish fans. Kasso and Gupta alternated back and forth with each presenting 10 tips at a time. An audience of about (appropriately) 50 attentive and appreciative developers was on hand in what has to be one of the most information-packed sessions ever at JavaOne!Aside: I experienced one of the quiet joys of JavaOne when, just before the session began, I spotted Java Champion and JavaOne Rock Star Adam Bien sitting nearby – Adam is someone I have been fortunate to know for many years.GlassFish is a freely available, commercially supported Java EE reference implementation. The session prioritized quantity of tips over depth of information and offered tips that are intended for both seasoned and new users, that are meant to increase the range of functional options available to GlassFish users. The focus was on lesser-known dimensions of GlassFish. Attendees were encouraged to pursue tips that contained new information for them. All 50 tips can be accessed here.Below are several examples of more elaborate tips and a final practical tip on how to get in touch with these folks. Tip #1: Using the login Command * To execute a remote command with asadmin you must provide the admin's user name and password.* The login command allows you to store the login credentials to be reused in subsequent commands.* Can be logged into multiple servers (distinguish by host and port). Example:     % asadmin --host ouch login     Enter admin user name [default: admin]>     Enter admin password>     Login information relevant to admin user name [admin]     for host [ouch] and admin port [4848] stored at     [/Users/ckasso/.asadminpass] successfully.     Make sure that this file remains protected.     Information stored in this file will be used by     asadmin commands to manage the associated domain.     Command login executed successfully.     % asadmin --host ouch list-clusters     c1 not running     Command list-clusters executed successfully.Tip #4: Using the AS_DEBUG Env Variable* Environment variable to control client side debug output* Exposes: command processing info URL used to access the command:                           http://localhost:4848/__asadmin/uptime Raw response from the server Example:   % export AS_DEBUG=true  % asadmin uptime  CLASSPATH= ./../glassfish/modules/admin-cli.jar  Commands: [uptime]  asadmin extension directory: /work/gf-3.1.2/glassfish3/glassfish/lib/asadm      ------- RAW RESPONSE  ---------   Signature-Version: 1.0   message: Up 7 mins 10 secs   milliseconds_value: 430194   keys: milliseconds   milliseconds_name: milliseconds   use-main-children-attribute: false   exit-code: SUCCESS  ------- RAW RESPONSE  ---------Tip #11: Using Password Aliases * Some resources require a password to access (e.g. DB, JMS, etc.).* The resource connector is defined in the domain.xml.Example:Suppose the DB resource you wish to access requires an entry like this in the domain.xml:     <property name="password" value="secretp@ssword"/>But company policies do not allow you to store the password in the clear.* Use password aliases to avoid storing the password in the domain.xml* Create a password alias:     % asadmin create-password-alias DB_pw_alias     Enter the alias password>     Enter the alias password again>     Command create-password-alias executed successfully.* The password is stored in domain's encrypted keystore.* Now update the password value in the domain.xml:     <property name="password" value="${ALIAS=DB_pw_alias}"/>Tip #21: How to Start GlassFish as a Service * Configuring a server to automatically start at boot can be tedious.* Each platform does it differently.* The create-service command makes this easy.   Windows: creates a Windows service Linux: /etc/init.d script Solaris: Service Management Facility (SMF) service * Must execute create-service with admin privileges.* Can be used for the DAS or instances* Try it first with the --dry-run option.* There is a (unsupported) _delete-serverExample:     # asadmin create-service domain1     The Service was created successfully. Here are the details:     Name of the service:application/GlassFish/domain1     Type of the service:Domain     Configuration location of the service:/work/gf-3.1.2.2/glassfish3/glassfish/domains     Manifest file location on the system:/var/svc/manifest/application/GlassFish/domain1_work_gf-3.1.2.2_glassfish3_glassfish_domains/Domain-service-smf.xml.     You have created the service but you need to start it yourself. Here are the most typical Solaris commands of interest:     * /usr/bin/svcs  -a | grep domain1  // status     * /usr/sbin/svcadm enable domain1 // start     * /usr/sbin/svcadm disable domain1 // stop     * /usr/sbin/svccfg delete domain1 // uninstallTip #34: Posting a Command via REST* Use wget/curl to execute commands on the DAS.Example:  Deploying an application   % curl -s -S \       -H 'Accept: application/json' -X POST \       -H 'X-Requested-By: anyvalue' \       -F id=@/path/to/application.war \       -F force=true http://localhost:4848/management/domain/applications/application* Use @ before a file name to tell curl to send the file's contents.* The force option tells GlassFish to force the deployment in case the application is already deployed.* Use wget/curl to execute commands on the DAS.Example:  Deploying an application   % curl -s -S \       -H 'Accept: application/json' -X POST \       -H 'X-Requested-By: anyvalue' \       -F id=@/path/to/application.war \       -F force=true http://localhost:4848/management/domain/applications/application* Use @ before a file name to tell curl to send the file's contents.* The force option tells GlassFish to force the deployment in case the application is already deployed.Tip #46: Upgrading to a Newer Version * Upgrade applications and configuration from an earlier version* Upgrade Tool: Side-by-side upgrade– GUI: asupgrade– CLI: asupgrade --c– What happens ?* Copies older source domain -> target domain directory* asadmin start-domain --upgrade* Update Tool and pkg: In-place upgrade– GUI: updatetool, install all Available Updates– CLI: pkg image-update– Upgrade the domain* asadmin start-domain --upgradeTip #50: How to reach us?* GlassFish Forum: http://www.java.net/forums/glassfish/glassfish* [email protected]* @glassfish* facebook.com/glassfish* youtube.com/GlassFishVideos* blogs.oracle.com/theaquariumArun Gupta acknowledged that their method of presentation was experimental and actively solicited feedback about the session. The best way to reach them is on the GlassFish user forum.In addition, check out Gupta’s new book Java EE 6 Pocket Guide.

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  • What are Social CRM Applications?

    Listen to Anthony Lye, Senior Vice President of CRM, discuss how Oracle's Social CRM Applications combine powerful enterprise applications and the latest in social networking with Web 2.0 technology to dramatically improve end user productivity.

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  • KScope 2014 Preview: Debra Lilley - The Learning Never Stops

    - by OTN ArchBeat
    When it comes to business travel Oracle ACE Director Debra Lilley never seems to stand still. The same can be said for her approach to sharpening her professional skills. In this interview Debra talks about the role ODTUG Kscope 2104 will play in her ongoing technical education, and about Kscope's efforts to get a new generation of IT professionals off to a great start. Connect with Debra Lilley

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  • New ZFS Encryption features in Solaris 11.1

    - by darrenm
    Solaris 11.1 brings a few small but significant improvements to ZFS dataset encryption.  There is a new readonly property 'keychangedate' that shows that date and time of the last wrapping key change (basically the last time 'zfs key -c' was run on the dataset), this is similar to the 'rekeydate' property that shows the last time we added a new data encryption key. $ zfs get creation,keychangedate,rekeydate rpool/export/home/bob NAME PROPERTY VALUE SOURCE rpool/export/home/bob creation Mon Mar 21 11:05 2011 - rpool/export/home/bob keychangedate Fri Oct 26 11:50 2012 local rpool/export/home/bob rekeydate Tue Oct 30 9:53 2012 local The above example shows that we have changed both the wrapping key and added new data encryption keys since the filesystem was initially created.  If we haven't changed a wrapping key then it will be the same as the creation date.  It should be obvious but for filesystems that were created prior to Solaris 11.1 we don't have this data so it will be displayed as '-' instead. Another change that I made was to relax the restriction that the size of the wrapping key needed to match the size of the data encryption key (ie the size given in the encryption property).  In Solaris 11 Express and Solaris 11 if you set encryption=aes-256-ccm we required that the wrapping key be 256 bits in length.  This restriction was unnecessary and made it impossible to select encryption property values with key lengths 128 and 192 when the wrapping key was stored in the Oracle Key Manager.  This is because currently the Oracle Key Manager stores AES 256 bit keys only.  Now with Solaris 11.1 this restriciton has been removed. There is still one case were the wrapping key size and data encryption key size will always match and that is where they keysource property sets the format to be 'passphrase', since this is a key generated internally to libzfs and to preseve compatibility on upgrade from older releases the code will always generate a wrapping key (using PKCS#5 PBKDF2 as before) that matches the key length size of the encryption property. The pam_zfs_key module has been updated so that it allows you to specify encryption=off. There were also some bugs fixed including not attempting to load keys for datasets that are delegated to zones and some other fixes to error paths to ensure that we could support Zones On Shared Storage where all the datasets in the ZFS pool were encrypted that I discussed in my previous blog entry. If there are features you would like to see for ZFS encryption please let me know (direct email or comments on this blog are fine, or if you have a support contract having your support rep log an enhancement request).

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  • Monitoring C++ applications

    - by Scott A
    We're implementing a new centralized monitoring solution (Zenoss). Incorporating servers, networking, and Java programs is straightforward with SNMP and JMX. The question, however, is what are the best practices for monitoring and managing custom C++ applications in large, heterogenous (Solaris x86, RHEL Linux, Windows) environments? Possibilities I see are: Net SNMP Advantages single, central daemon on each server well-known standard easy integration into monitoring solutions we run Net SNMP daemons on our servers already Disadvantages: complex implementation (MIBs, Net SNMP library) new technology to introduce for the C++ developers rsyslog Advantages single, central daemon on each server well-known standard unknown integration into monitoring solutions (I know they can do alerts based on text, but how well would it work for sending telemetry like memory usage, queue depths, thread capacity, etc) simple implementation Disadvantages: possible integration issues somewhat new technology for C++ developers possible porting issues if we switch monitoring vendors probably involves coming up with an ad-hoc communication protocol (or using RFC5424 structured data; I don't know if Zenoss supports that without custom Zenpack coding) Embedded JMX (embed a JVM and use JNI) Advantages consistent management interface for both Java and C++ well-known standard easy integration into monitoring solutions somewhat simple implementation (we already do this today for other purposes) Disadvantages: complexity (JNI, thunking layer between native C++ and Java, basically writing the management code twice) possible stability problems requires a JVM in each process, using considerably more memory JMX is new technology for C++ developers each process has it's own JMX port (we run a lot of processes on each machine) Local JMX daemon, processes connect to it Advantages single, central daemon on each server consistent management interface for both Java and C++ well-known standard easy integration into monitoring solutions Disadvantages: complexity (basically writing the management code twice) need to find or write such a daemon need a protocol between the JMX daemon and the C++ process JMX is new technology for C++ developers CodeMesh JunC++ion Advantages consistent management interface for both Java and C++ well-known standard easy integration into monitoring solutions single, central daemon on each server when run in shared JVM mode somewhat simple implementation (requires code generation) Disadvantages: complexity (code generation, requires a GUI and several rounds of tweaking to produce the proxied code) possible JNI stability problems requires a JVM in each process, using considerably more memory (in embedded mode) Does not support Solaris x86 (deal breaker) Even if it did support Solaris x86, there are possible compiler compatibility issues (we use an odd combination of STLPort and Forte on Solaris each process has it's own JMX port when run in embedded mode (we run a lot of processes on each machine) possibly precludes a shared JMX server for non-C++ processes (?) Is there some reasonably standardized, simple solution I'm missing? Given no other reasonable solutions, which of these solutions is typically used for custom C++ programs? My gut feel is that Net SNMP is how people do this, but I'd like other's input and experience before I make a decision.

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  • On Demand Membership & Specialization Certificates

    - by Cinzia Mascanzoni
    Did you know that partners can download OPN Membership Level certificates, as well as Specialization and Oracle Exastack program certificates as they need them? Invite partners to click here to access “My Company Certificates.” They can use their certificates to promote their company’s achievements to customers and prospects.

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  • Gain Visibility

    This Industry AppsCast will discuss the importance of visibility across all projects enterprise wide and how Oracle's Primavera PPM solutions provides transparency into project status performance across all projects in your portfolio.

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  • The Learning Map

    - by user12652314
    Danny Hillis has always been a favorite since he opened the first Java Day back in 1995. Now it's great to see him talking about the challenge we are just about to address with our new "Learning Exchange" Industry Solution which brings all the power of Oracle technology to the address the challenge for lifelong learners. The current thought is to launch it at the Edu tech event at CES along with a special dinner reception with our content friends at Digital Hollywood. Stay tuned.

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  • JavaOne 2012 Java Jungle Session!

    - by HecklerMark
    Well, it's official - the proposal I submitted to JavaOne 2012 was accepted! Pending management approval, I'll be leading the following session: Session ID: CON3519 Session Title: Building Hybrid Cloud Apps: Local Databases + The Cloud = Extreme Versatility If you've been struggling with ways to "move to the cloud" without losing the advantages you currently enjoy/require in your current environment, I hope you'll consider signing up for this session. Hope to see you there! Mark

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  • Twitter Feed

    - by ferhat
    new TWTR.Widget({ version: 2, type: 'search', search: 'ORCL_InfraRed', interval: 10000, title: 'Inside news and all the buzz about Sun x86 Clustered Systems.', subject: 'Oracle InfraRed', width: 'auto', height: 300, theme: { shell: { background: '#ff0000', color: '#ffffff' }, tweets: { background: '#ffffff', color: '#444444', links: '#1985b5' } }, features: { scrollbar: false, loop: true, live: true, hashtags: true, timestamp: true, avatars: true, toptweets: true, behavior: 'default' } }).render().start();

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  • CRM On Demand Disconnected Mobile Sales for Life Sciences (iSales) is available

    - by Richard Lefebvre
    The much awaited CRMOD Disconnected Mobile Sales for Life Sciences (iSales) is now available! Oracle CRM On Demand Disconnected Mobile Sales for Life Sciences provides a flexible CRM solution for the iPad platform. It provides world-class productivity for pharmaceutical sales in disconnected and connected environments. Take a look at the Product Data Sheet and contact your local CRM onDemand sales representative for further information.

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