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• NVP request - CreateRecurringPaymentsProfile

  - by jiwanje.mp

  Im facing problem with Trail period and first month payemnt. My requirement is users can signup with trial period which allow new users to have a 30 day free trial. This means they will not be charged the monthly price until after the first 30 days the regular amount will be charged to user. but the next billing date should be one month later the profile start date. but next billing data and profile start date shows same when i query by GetRecurringPaymentProfile? Please help me how can i send the Recurring bill payment for this functionality. Thanks in advance, jiwan

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• What do you use for recurring payments in a Rails Application?

  - by Chance

  I'm fairly new to rails so I'm definitely not up to speed on the community's best practices, tools, etc. So I figure this may be the best place to ask. What do you use for recurring billing in a rails app? From what I can tell, there are a number of options including rolling my own with ActiveMerchant or using one of the SaaS out there. As far as the SaaS recurring billing systems, I've only stumbled upon one thus far (chedder getter) and I'm hoping there are alternatives (if, for nothing else, so I can compare). Additionally, I've seen a few invoice systems but they either do not handle the payment portion, do not seem to fit well with the intention, or are extremely outdated. Thanks in advance!

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• textbox, combobox in WPF listview.

  - by RAJ K

  hello everyone, I am porting an application from foxpro to C#.Net. This is a wine shop billing software. Its billing interface screenshot link is here http://picasaweb.google.com/raj.kishor09/RAJK?feat=directlink But my client wants similar interface on WPF too. I think listview can help me in this regard but don't know how to implement. i figured out that each row of listview should have 2 textbox, 1 combobox and few textblock or label. Not only this but cursor should jump from one control to other control using "Enter/Return" key instead of "Tab" key. Please help me with some code lines. Please guys help me......

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• How to handle customers with multiple addresses in CakePHP

  - by Ryan

  I'm putting together a system to track customer orders. Each order will have three addresses; a Main contact address, a billing address and a shipping address. I do not want to have columns in my orders table for the three addresses, I'd like to reference them from a separate table and have some way to enumerate the entry so I can determine if the addressing is main, shipping or billing. Does it make sense to create a column in the address table for AddressType and enumerate that or create another table - AddressTypes - that defines the address enumeration and link to that table? I have found other questions that touch on this topic and that is where I've taken my model. The problem I'm having is taking that into the cakePHP convention. I've been struggling to internalize the direction OneToMany relationships are formed - the way the documentation states feels backwards to me. Any help would be appreciated, Thanks!

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• Anyone run recurring payments in their website? Preferably; Paypal API

  - by James

  I'm wrapping up my startup and will need to implement Paypal API into my sign up page. Does anyone use recurring payments via Paypal API integrated into their billing? Better yet, guide me to a trustable developer with experience or will I have to use Elance? I need it to go to a welcome/get started screen in their logged in account once they hit the 'create account' button after filling out billing info. I was also wondering, can you leave the CSC (3 digit security code) field out with integration, because it makes things very hard for recurring payments. I'd like to stick with Paypal, as I have been very satisfied with them for a few years now; I already checked out Chargify, authorize.net, etc. I'd love to see someone with something like this set up already to take a look at and ask a few questions.

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• How to use Paypal from a desktop application?

  - by Gili

  Is it possible to collect billing information and send it to Paypal from a desktop application the same way a webpage normally would?

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• Optimization Techniques in Python

  - by fear-matrix

  Recently i have developed a billing application for my company with Python/Django. For few months everything was fine but now i am observing that the performance is dropping because of more and more users using that applications. Now the problem is that the application is now very critical for the finance team. Now the finance team are after my life for sorting out the performance issue. I have no other option but to find a way to increase the performance of the billing application. So do you guys know any performance optimization techniques in python that will really help me with the scalability issue

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• Creating a form with floats, what is the general design when you need 2 columns, p and label?

  - by Blankman

  I want to design a form. The form has 3 sections: user info, shipping and billing. Each section will have 2 columns, so form fields and their labels with be on both the left and right side. What technique should I use? How does this look? <div id="forms"> <div id=contact> <div class=left> <p><label>Firstname<label><input type=text /></p> </div> <div class=right></div> </div> <div id=shipping></div> <div id=billing></div> </div> Any tricks with the css i should know about?

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• Web Self Service installation on Windows

  - by Rajesh Sharma

  Web Self Service (WSS) installation on windows is pretty straight forward but you might face some issues if deployed under tomcat. Here's a step-by-step guide to install Oracle Utilities Web Self Service on windows.   Below installation steps are done on: Oracle Utilities Framework version 2.2.0 Oracle Utilities Application - Customer Care & Billing version 2.2.0 Application server - Apache Tomcat 6.0.13 on default port 6500 Other settings include: SPLBASE = C:\spl\CCBDEMO22 SPLENVIRON = CCBV22 SPLWAS = TCAT   Follow these steps for a Web Self Service installation on windows: Download Web Self Service application from edelivery.   Copy the delivery file Release-SelfService-V2.2.0.zip from the Oracle Utilities Customer Care and Billing version 2.2.0 Web Self Service folder on the installation media to a directory on your Windows box where you would like to install the application, in our case it's a temporary folder C:\wss_temp.   Setup application environment, execute splenviron.cmd -e <ENVIRON_NAME>   Create base folder for Self Service application named SelfService under %SPLEBASE%\splapp\applications   Install Oracle Utilities Web Self Service   C:\wss_temp\Release-SelfService-V2.2.0>install.cmd -d %SPLEBASE%\splapp\applications\SelfService   Web Self Service installation menu. Populate environment values for each item.   ******************************************************** Pick your installation options: ******************************************************** 1. Destination directory name for installation.             | C:\spl\CCBDEMO22\splapp\applications\SelfService 2. Web Server Host.                                         | CCBV22 3. Web Server Port Number.                                  | 6500 4. Mail SMTP Host.                                          | CCBV22 5. Top Product Installation directory.                      | C:\spl\CCBDEMO22 6.     Web Application Server Type.                         | TCAT 7.     When OAS: SPLWeb OC4J instance name is required.     | OC4J1 8.     When WAS: SPLWeb server instance name is required.   | server1   P. Process the installation. Each item in the above list should be configured for a successful installation. Choose option to configure or (P) to process the installation:  P   Option 7 and Option 8 can be ignored for TCAT.   Above step installs SelfService.war file in the destination directory. We need to explode this war file. Change directory to the installation destination folder, and   C:\spl\CCBDEMO22\splapp\applications\SelfService>jar -xf SelfService.war   Review SelfServiceConfig.properties and CMSelfServiceConfig.properties. Change any properties value within the file specific to your installation/site. Generally default settings apply, for this exercise assumes that WEB user already exists in your application database.   For more information on property file customization, refer to Oracle Utilities Web Self Service Configuration section in Customer Care & Billing Installation Guide.   Add context entry in server.xml located under tomcat-base folder C:\spl\CCBDEMO22\product\tomcatBase\conf   ... <!-- SPL Context -->           <Context path="" docBase="C:/spl/CCBDEMO22/splapp/applications/root" debug="0" privileged="true"/>           <Context path="/appViewer" docBase="C:/spl/CCBDEMO22/splapp/applications/appViewer" debug="0" privileged="true"/>           <Context path="/help" docBase="C:/spl/CCBDEMO22/splapp/applications/help" debug="0" privileged="true"/>           <Context path="/XAIApp" docBase="C:/spl/CCBDEMO22/splapp/applications/XAIApp" debug="0" privileged="true"/>           <Context path="/SelfService" docBase="C:/spl/CCBDEMO22/splapp/applications/SelfService" debug="0" privileged="true"/> ...   Add User in tomcat-users.xml file located under tomcat-base folder C:\spl\CCBDEMO22\product\tomcatBase\conf   <user username="WEB" password="selfservice" roles="cisusers"/>   Note the password is "selfservice", this is the default password set within the SelfServiceConfig.properties file with base64 encoding.   Restart the application (spl.cmd stop | start)   12.  Although Apache Tomcat version 6.0.13 does not come with the admin pack, you can verify whether SelfService application is loaded and running, go to following URL http://server:port/manager/list, in our case it'll be http://ccbv22:6500/manager/list Following output will be displayed   OK - Listed applications for virtual host localhost /admin:running:0:C:/tomcat/apache-tomcat-6.0.13/webapps/ROOT/admin /XAIApp:running:0:C:/spl/CCBDEMO22/splapp/applications/XAIApp /host-manager:running:0:C:/tomcat/apache-tomcat-6.0.13/webapps/host-manager /SelfService:running:0:C:/spl/CCBDEMO22/splapp/applications/SelfService /appViewer:running:0:C:/spl/CCBDEMO22/splapp/applications/appViewer /manager:running:1:C:/tomcat/apache-tomcat-6.0.13/webapps/manager /help:running:0:C:/spl/CCBDEMO22/splapp/applications/help /:running:0:C:/spl/CCBDEMO22/splapp/applications/root   Also ensure that the XAIApp is running.   Run Oracle Utilities Web Self Service application http://server:port/SelfService in our case it'll be  http://ccbv22:6500/SelfService   Still doesn't work? And you get '503 HTTP response' at the time of customer registration?     This is because XAI service is still unavailable. There is initialize.waittime set for a default value of 90 seconds for the XAI Application to come up.   Remember WSS uses XAI to perform actions/validations on the CC&B database.  

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• Missing Index on CI_SEV_PROC table (CCB 2.3.1)

  - by ACShorten

  One of our customers reported performance issues with the severence processes in Oracle Utilities Customer Care And Billing V2.3.1 and after investigation a base index was found to be missing in the base package installation scripts. This index can be created manually to address any performance issues in this part of the system. For details of the index creation, refer to the KB Article on My Oracle Support KB 1431632.1 Index Missing On CI_SEV_PROC Table.

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• Windows Azure Role Instance Limits

  - by kaleidoscope

  Brief overview of the limits imposed on hosted services in Windows Azure is as follows: Effective before Dec. 10th 2009 Effective  after Dec. 10th 2009 Effective after Jan. 4th 2010 Token (CTP) Token (CTP) Token (non-billing country) Paying subscription Deployment Slots 2 2 2 2 Hosted Services 1 1 20 20 Roles per  deployment 5 5 5 5 Instances per Role 2 2 no limit no limit VM CPU Cores no limit 8 8 20 Storage Accounts 2 2 5 5 More Information: http://blog.toddysm.com/2010/01/windows-azure-role-instance-limits-explained.html   Amit, S

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• WebCenter Customer Spotlight: Regency Centers Corporation

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryRegency Centers Corporation, based in Jacksonville, FL, is a leading national owner, operator, and developer of grocery-anchored and community shopping centers. Regency grew rapidly over much of the last decade. To keep up with the monthly and yearly administrative processes required to manage thousands of tenants, including reconciling yearly pass-through expenses, the customer upgraded to Oracle’s JD Edwards EnterpriseOne Version 9.0 and deployed Oracle WebCenter Imaging, Process Management and Oracle BI Publisher, to streamline invoice processing and reporting. Using Oracle WebCenter Imaging - Regency accelerated and improved vendor invoice accuracy  which increases process integrity by identifying potential duplicate bills while enabling rapid approval of electronic invoice documents. Company Overview Regency Centers Corporation, based in Jacksonville, FL,  is a leading national owner, operator, and developer of grocery-anchored and community shopping centers. The company owns 367 centers, totaling nearly 50 million square feet, located in top markets throughout the United States. Founded in 1963 and operating as a fully integrated real estate company, Regency is a qualified real estate investment trust that is self-administered and self-managed, operating from 17 regional offices around the country.  Business Challenges Ensure continued support of vital business applications that drive the real estate developer’s key business processes, including property management and tenant payment processing Streamline year-end expense recognition and calculation, enabling faster tenant billing Move to a Web-based platform to deliver greater mobility and convenience to employees Minimize system customizations to reduce IT management costs and burden moving forward Solution DeployedRecency Centers Corporation worked with the  Oracle Partner ICS to upgrade to Oracle’s JD Edwards EnterpriseOne Version 9.0, migrating to a more user-friendly, Web-based platform and realizing numerous new efficiencies in property management and tenant payment processing. They accelerated and improved vendor invoice accuracy with Oracle WebCenter Imaging, which increases process integrity by identifying potential duplicate bills while enabling rapid approval of electronic invoice documents. Business Results Enabled faster and more accurate tenant billing for year-end expenses, accelerating collections of millions of dollars in revenue Gained full audit and drill-down capabilities that facilitate understanding various aspects of calculations for expense participation generation Increases process integrity by identifying potential duplicate bills while enabling rapid approval of electronic invoice documents Helped to ensure on-time payments to hundreds of vendors, including contractors and utilities "We have realized numerous efficiencies with Oracle’s JD Edwards EnterpriseOne 9.0, particularly around tenant billings. It accelerates our year-end expense reconciliation process and enables us to create and process billings more quickly.” James Chiang, Vice President of Real Estate Accounting Regency Centers Corporation Additional Information Regency Centers Corporation Customer Snapshot Oracle WebCenter Imaging JD Edwards EnterpriseOne Financials 9.0 JD Edwards EnterpriseOne Project Costing JD Edwards EnterpiseOne Real Estate Management Oracle Business Intelligence Publisher Oracle Essbase

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• What are pros and cons of native checkout for an ecommerce app (mobile)?

  - by Raj

  Looking at some of the ecommerce apps, I am guessing that some use native checkout process, and some use webviews. Would request the community to share some guidelines.. is there a security concern using native checkout ? Are Google Wallet and Paypal checkouts worth trying on native ? This is my first application which deals with money, and I am a little scared. I don't want to use in-app billing some reasons.

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• Understanding When Social Interactions Should Be Resolved in Another Channel

  - by Christina McKeon

  Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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• Windows Phone 7, taking the mobile out of mobile

  - by markritchie

  I’ll start off this blog entry with a little background which is necessary for you to understand my situation. I moved from to the UK to Germany about three years ago and while I can converse in German, English is still very much my first language and the language I want my content delivered in. I happily purchased a HTC HD7 when WP7 was released here in Germany thinking foolishly that Microsoft really would get internationalization and localization as it’s at the heart of their business and developer products. Overall I’m very happy with my WP7, the camera sucks but that’s more HTC’s fault that Microsoft, but other than that it’s a very promising platform. My problems started when I purchased my first app. Initially everything appeared to be fine and things were as smooth as things had been with my previous free applications, however about a month after I received an email from Zune informing me that the credit card that they had registered against my account had expired. No problem I foolishly thought; I’ll simply add a new one. I don’t want to bore you with the details of what I’ve been through other than to take the low-lights: trying numerous websites, posts on Microsoft Answers and a tweet to Microsoft Support all to no avail. Today somebody suggested that I call the Xbox support line in the UK as they had solved their billing problems this way. So I called up the Xbox support line since I hadn’t resolved the problem using the Zune portal to resolve my problem with my WP7 (anybody else thinks Microsoft might need some consolidation here). After being on the phone with a very friendly representative in Ireland I was informed that because my British credit card has a billing address in Germany they are unable to accept it as a credit card. Because my Live ID and Zune Tag are registered in the UK they cannot take my card. Their solution is that I have to create a new Zune Tag that has its locale in Germany and then associate it with my phone. Now, first thing I go to register for a Zune Tag with a German locale it very kindly switches into German for me, nothing quite like reading a EULA in a language you’re not fluent in. I’ve no idea how this will affect the apps that are available to me in the app store, and I’m pretty sure it means that all my Xbox live achievements will become history. And what if I was to move to say France at some point do I have to go through all this again? At the end of the day I’m trying to set something up so I can give them my money and they’re making it VERY difficult for me. Could you imagine walking into a book store when you were on holiday and being told by the clerk that they couldn’t take your credit card because you came from another country?

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• Switch to IPv6 and get rid of NAT? Are you kidding?

  - by Ernie

  So our ISP has set up IPv6 recently, and I've been studying what the transition should entail before jumping into the fray. I've noticed three very important issues: Our office NAT router (an old Linksys BEFSR41) does not support IPv6. Nor does any newer router, AFAICT. The book I'm reading about IPv6 tells me that it makes NAT "unnecessary" anyway. If we're supposed to just get rid of this router and plug everything directly to the Internet, I start to panic. There's no way in hell I'll put our billing database (With lots of credit card information!) on the internet for everyone to see. Even if I were to propose setting up Windows' firewall on it to allow only 6 addresses to have any access to it at all, I still break out in a cold sweat. I don't trust Windows, Windows' firewall, or the network at large enough to even be remotely comfortable with that. There's a few old hardware devices (ie, printers) that have absolutely no IPv6 capability at all. And likely a laundry list of security issues that date back to around 1998. And likely no way to actually patch them in any way. And no funding for new printers. I hear that IPv6 and IPSEC are supposed to make all this secure somehow, but without physically separated networks that make these devices invisible to the Internet, I really can't see how. I can likewise really see how any defences I create will be overrun in short order. I've been running servers on the Internet for years now and I'm quite familiar with the sort of things necessary to secure those, but putting something Private on the network like our billing database has always been completely out of the question. What should I be replacing NAT with, if we don't have physically separate networks?

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• Identifying test machines in analytics logs

  - by RTigger

  We're just beginning to add analytics to our SaaS application, to begin (among other things) billing clients based on usage. The problem we're running into is there's a few circumstances where our support team will simulate a log in into production to try to reproduce reported issues with a client's configuration. When they log in, an entry will be made into our analytics logs that their specific account has logged in, which we use to calculate billing. A few ideas we had to solve this: 1) We log IP addresses as well as machine keys for each PC that logs in - we could filter out known IP addresses and/or machine keys belonging to support. The drawback is we have to maintain a list of keys / addresses manually. 2) If support (or anyone else internal) runs our application in debug mode (as opposed to release), it will not report analytics. This is fine, as long as support / anyone else remembers to switch to debug mode. 3) Include some sort of reg key / similar setting required to be set when configuring a production system in order to send analytics. Again, fine, as long as our infrastructure team remembers to set the reg key or setting. All of these approaches require some sort of human involvement, which we all know can be iffy at best. Has anyone run into a similar situation? Is there an automated approach to this problem? (PS Of course, we shouldn't be testing in production, but there are a few one-off instances with customer set up that we can't reproduce without logging in as them in production. This is the only time we do so, and this is the case I'm talking about in this question.)

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• Custom Online Backup Solution Advice

  - by Martín Marconcini

  I have to implement a way so our customers can backup their SQL 2000/5/8 databasase online. The application they use is a C#/.NET35 Winforms application that connects to a SQL Server (can be 2000/2005/2008, sometimes express editions). The SQL Server is on the same LAN. Our application has a very specific UI and we must code each form following those guidelines. There’s lots of GDI+ to give it the look and feel we want. For that reason, using a 3rd party application is not a very good idea. We need to charge the customer on a monthly/annual basis for the service. Preferably, the customer doesn’t need to care about bandwidth and storage space. It must be transparent. Given the above reqs., my first thoughts are: Solution 1: Code some sort of FTP basic functionality with behind the scenes SQL Backup mechanism, then hire a Hosting service and compress-transfer the .BAK to the Hosting. Maintain a series of Folders (for each customer). They won’t see what’s happening. They will just see a list of their files and a big “Backup now” button that will perform the SQL backup, compress it and upload it (and update the file list) ;) Pros: Not very complicated to implement, simple to use, fairly simple to configure (could have a dedicated ftp user/pass) Cons: Finding a “ftp” only hosting plan is not probably going to be easy, they usually come with a bunch of stuff. FTP is not always the best protocol. more? Solution 2: Similar to 1, but instead of FTP, find a cloud computing service like Amazon S3, Mosso or similar. Pros: Cloud Storage is fast, reliable, etc. It’s kind of easy to implement (specially if there are APIs like AWS or Mosso). Cons: I have been unable to come up with a service optimized for resellers where I can give multiple sub-accounts (one for each customer). Billing is going to be a nightmare cuz these services bill per/GB and with One account it’s impossible to differentiate each customer. Solution 3: Similar to 2, but letting the user create their own account on Amazon S3 (for example). Pros: You forget about billing and such. Cons: A mess for the customer who has to open the Amazon (or whatever) account, will be charged for that and not from you. You can’t really charge the customer (since you’re just not doing anything). Solution 4: Use one of the many backup online solutions that use the tech in cloud storage. Pros: many of these include SQL Server backup, and a lot of features that we’d have to implement. Plus web access and stuff like that will come included. Cons: Still have the billing problem described in number 2. Little of these companies (if any) offers “reseller” accounts. You have to eventually use their software (some offer certain branding). Any better approach? Summary: You have a software (.NET Winapp). You want your users to be able to backup their SQL Server databases online (and be able to retrieve the backups if needed). You ideally would like to charge the customer for this service (i.e. XX € a year).

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• What is the Oracle Utilities Application Framework?

  - by Anthony Shorten

  The Oracle Utilities Application Framework is a reusable, scalable and flexible java based framework which allows other products to be built, configured and implemented in a standard way. Note: Even though the Framework is built in java it can be integrated with COBOL based extensions for backward compatibility. When Oracle Utilities Customer Care & Billing was migrated from V1 to V2, it was decided that the technical aspects of that product be separated to allow for reuse and independence from technical issues. The idea was that all the technical aspects would be concentrated in this separate product (i.e. a framework) and allow all products using the framework to concentrate on delivering superior functionality. The product was named the Oracle Utilities Application Framework (oufw is the product code). The technical components are contained in the Oracle Utilities Application Framework which can be summarized as follows: Metadata - The Oracle Utilities Application Framework is responsible for defining and using the metadata to define the runtime behavior of the product. All the metadata definition and management is contained within the Oracle Utilities Application Framework. UI Management - The Oracle Utilities Application Framework is responsible for defining and rendering the pages and responsible for ensuring the pages are in the appropriate format for the locale. Integration - The Oracle Utilities Application Framework is responsible for providing the integration points to the architecture. Refer to the Oracle Utilities Application Framework Integration Overview for more details Tools - The Oracle Utilities Application Framework provides a common set of facilities and tools that can be used across all products. Technology - The Oracle Utilities Application Framework is responsible for all technology standards compliance, platform support and integration. There are a number of products from the Tax and Utilities Global Business Unit as well as from the Financial Services Global Business Unit that are built upon the Oracle Utilities Application Framework. These products require the Oracle Utilities Application Framework to be installed first and then the product itself installed onto the framework to complete the installation process. There are a number of key benefits that the Oracle Utilities Application Framework provides to these products: Common facilities - The Oracle Utilities Application Framework provides a standard set of technical facilities that mean that products can concentrate in the unique aspects of their markets rather than making technical decisions. Common methods of configuration - The Oracle Utilities Application Framework standardizes the technical configuration process for a product. Customers can effectively reuse the configuration process across products. Multi-lingual and Multi-platform - The Oracle Utilities Application Framework allows the products to be offered in more markets and across multiple platforms for maximized flexibility. Common methods of implementation - The Oracle Utilities Application Framework standardizes the technical aspects of a product implementation. Customers can effectively reuse the technical implementation process across products. Quicker adoption of new technologies - As new technologies and standards are identified as being important for the product line, they can be integrated centrally benefiting multiple products. Cross product reuse - As enhancements to the Oracle Utilities Application Framework are identified by a particular product, all products can potentially benefit from the enhancement. Note: Use of the Oracle Utilities Application Framework does not preclude the introduction of product specific technologies or facilities to satisfy market needs. The framework minimizes the need and assists in the quick integration of a new product specific piece of technology (if necessary). The Framework is not available as a product itself and is bundled with Tax and Utilities Global Business Unit prodicts. At the present time the following products are on the Framework: Oracle Utilities Customer Care And Billing (V2 and above) Oracle Enterprise Taxation Management (V2 and above) Oracle Utilities Business Intelligence (V2 and above) Oracle Utilities Mobile Workforice Management (V2 and above)

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• I.T. Chargeback : Core to Cloud Computing

  - by Anand Akela

  Contributed by Mark McGill Consolidation and Virtualization have been widely adopted over the years to help deliver benefits such as increased server utilization, greater agility and lower cost to the I.T. organization. These are key enablers of cloud, but in themselves they do not provide a complete cloud solution. Building a true enterprise private cloud involves moving from an admin driven world, where the I.T. department is ultimately responsible for the provisioning of servers, databases, middleware and applications, to a world where the consumers of I.T. resources can provision their infrastructure, platforms and even complete application stacks on demand. Switching from an admin-driven provisioning model to a user-driven model creates some challenges. How do you ensure that users provisioning resources will not provision more than they need? How do you encourage users to return resources when they have finished with them so that others can use them? While chargeback has existed as a concept for many years (especially in mainframe environments), it is the move to this self-service model that has created a need for a new breed of chargeback applications for cloud. Enabling self-service without some form of chargeback is like opening a shop where all of the goods are free. A successful chargeback solution will be able to allocate the costs of shared I.T. infrastructure based on the relative consumption by the users. Doing this creates transparency between the I.T. department and the consumers of I.T. When users are able to understand how their consumption translates to cost they are much more likely to be prudent when it comes to their use of I.T. resources. This also gives them control of their I.T. costs, as moderate usage will translate to a lower charge at the end of the month. Implementing Chargeback successfully create a win-win situation for I.T. and the consumers. Chargeback can help to ensure that I.T. resources are used for activities that deliver business value. It also improves the overall utilization of I.T. infrastructure as I.T. resources that are not needed are not left running idle. Enterprise Manager 12c provides an integrated metering and chargeback solution for Enterprise Manager Targets. This solution is built on top of the rich configuration and utilization information already available in Enterprise Manager. It provides metering not just for virtual machines, but also for physical hosts, databases and middleware. Enterprise Manager 12c provides metering based on the utilization and configuration of the following types of Enterprise Manager Target: Oracle VM Host Oracle Database Oracle WebLogic Server Using Enterprise Manager Chargeback, administrators are able to create a set of Charge Plans that are used to attach prices to the various metered resources. These plans can contain fixed costs (eg. $10/month/database), configuration based costs (eg. $10/month if OS is Windows) and utilization based costs (eg. $0.05/GB of Memory/hour) The self-service user provisioning these resources is then able to view a report that details their usage and helps them understand how this usage translates into cost. Armed with this information, the user is able to determine if the resources are delivering adequate business value based on what is being charged. Figure 1: Chargeback in Self-Service Portal Enterprise Manager 12c provides a variety of additional interfaces into this data. The administrator can access summary and trending reports. Summary reports allow the administrator to drill-down through the cost center hierarchy to identify, for example, the top resource consumers across the organization. Figure 2: Charge Summary Report Trending reports can be used for I.T. planning and budgeting as they show utilization and charge trends over a period of time. Figure 3: CPU Trend Report We also provide chargeback reports through BI Publisher. This provides a way for users who do not have an Enterprise Manager login (such as Line of Business managers) to view charge and usage information. For situations where a bill needs to be produced, chargeback can be integrated with billing applications such as Oracle Billing and Revenue Management (BRM). Further information on Enterprise Manager 12c’s integrated metering and chargeback: White Paper Screenwatch Cloud Management on OTN

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• paypal address1 HTML name doensnt work?

  - by ajsie

  i use this code to send the customer to the paypals payment page: <form action="https://www.paypal.com/cgi-bin/webscr" method="post"> <input type='hidden' name='cmd' value='_cart' /> <input type='hidden' name='upload' value='1' /> <input type="hidden" name="business" value="[email protected]"> <input type="hidden" name="currency_code" value="SEK"> <input type="hidden" name="return" value="http://freelanceswitch.com/payment-complete/"> <input type="hidden" name="item_number_1" value="01 - General Payment"> <input type="hidden" name="item_name_1" size="45"> <input type="hidden" name="amount_1" size="45"> <input type="hidden" name="item_number_2" value="01 - Bonus Payment"> <input type="hidden" name="item_name_2" size="45"> <input type="hidden" name="amount_2" size="45"> <!-- PREPOPULATING FIELDS --> <input type='hidden' name='address1' value='Open Bridge street 19' /> <input type='hidden' name='address2' value='Easter heaven garden 12' /> <input type='hidden' name='first_name' value='Peter' /> <input type='hidden' name='last_name' value='Hansen' /> <input type="submit" name="Submit" value="Submit"> </form> everything works except the address1 and address2 in PREPOPULATING FIELDS. the fields for the Billing Address Line 1 and Billing Address Line 2 are empty. anyone knows why?

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• Yahoo Account Has Been Closed

  - by VIVEK MISHRA

  My Domain www.manumachu.com had been closed by Yahoo due to non- Payment. I want to backorder it. is there anyway to do the following. This is the mail i received from Yahoo :- This is an automated notice. Replies to this address will not be received. If you have questions, please contact Yahoo! Customer Care. For your protection, Yahoo! will never ask you to provide your billing information via email. Dear Ravi Reddy manumachu, This notice is to inform you that your Yahoo! GeoCities Pro account has been closed due to nonpayment. The Yahoo! ID associated with this account: ravi_manumachu The domain name for this account: manumachu.com For questions, please visit our online help center or call our toll-free number at (800) 318-0870 between 6 a.m. and 6 p.m. PT, Monday through Friday, excluding holidays. Best regards, The Yahoo! Billing team This is a service email related to your use of Yahoo! Small Business. To learn more about Yahoo!'s use of personal information, including the use of web beacons in HTML-based email, please read our privacy policy. Yahoo! is located at 701 First Avenue, Sunnyvale, CA 94089. Copyright Policy - Terms of Service - Additional Terms - Help

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• Extract 2 numbers preceded with two different strings in a paragrapf using TCL Regular Expression

  - by Madhu

  Hi, I need to extract two different numbers preceded by two different strings. Employee Id-- Employee16(I need 16) and Employee links-- Employee links:2 (I need 2). Source String looks like following: Employee16, Employee name is QueenRose Working for 46w0d Billing is Distributed 65537 assigned tasks, 0 reordered, 0 unassigned 0 discarded, 0 lost received, 5/255 load received sequence unavailable, 0xC2E7 sent sequence Employee links: 2 active, 0 inactive (max not set, min not set) Dt3/5/10:0, since 46w0d, no tasks pending Dt3/5/10:10, since 21w0d, no tasks rcvd Employee is currently working in Hardware section. Employee19, Employee name is Edward11 Working for 48w4d Billing is Distributed 206801498 assigned tasks, 0 reordered, 0 unassigned 655372 discarded, 0 lost received, 9/255 load received sequence unavailable, 0x23CA sent sequence Employee links: 7 active, 0 inactive (max not set, min not set) Dt3/5/10:0, since 47w2d, tasks pending Dt3/5/10:10, since 28w6d, no tasks pending Dt3/5/10:11, since 18w4d, no tasks pending Dt3/5/10:12, since 18w4d, no tasks pending Dt3/5/10:13, since 18w4d, no tasks pending Dt3/5/10:14, since 18w4d, no tasks pending Dt3/5/10:15, since 7w2d, no tasks pending Employee is currently working in Hardware sectione. Employee6 (inactive) Employee links: 2 Dt3/5/10:0 (inactive) Dt3/5/10:10 (inactive) Employee7 (inactive) Employee links: 2 Dt3/5/10:0 (inactive) Dt3/5/10:10 (inactive) Tried with the following: Multilink(\d+)[^\n\r]*[^M]*Member links:\s+(\d+) But is not listing all the Ids and links. Can anybody help me getting this? Thanks in advance, Madhu.

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• BlackBerry Deployment Strategies

  - by cagreen

  I'm new to large scale BB app deployment and I'm looking for some clarification on the various methods of deployment. Please bear with me as I'm sure there is more to it than my naive view would lead me to believe. My app is very targeted to corporate users and requires a subscription to some additional services before it can be used. In other words, it's not targeted towards the consumer market, so I'm not worried about people not being able to easily find it online. What do I need to be aware of when looking at deployment strategies? Any gotchas? From my understanding my choices are: - App World small upfront vendor fee users can easily search for and find my app billing handled by RIM 4 licensing models (static, single, pool, dynamic). Though I'm not sure I've seen enough info on the pool and dynamic to fully appreciate how it might help me. - Download from my website billing is handled by me can I enforce the number of licenses that are in use within an organization? is this easier/harder for a user? - What else am I missing?

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• Safari Web Inspector is not updating when I update an element with ajax

  - by Ashley

  I have a checkout page http://www.oipolloi.com/oipolloi/shop/viewbasket.php with multiple ajax calls after certain items update (EG look up postage cost when country is changed, then update discount boxes etc). I've asked for help in the past about the best method of making sure ALL calls have returned before allowing the form to be submitted for payment processing: http://stackoverflow.com/questions/2290372/how-do-i-prevent-form-submission-until-multiple-ajax-calls-have-finished-jquery I was fairly happy that the logic in the finished solution was correct, but I have still been receiving reports that people using Safari are able to submit the form without the ajax calls returning properly. I have tried using the Safari Web Inspector to debug but it seems that when you Inspect Element, then update an element with an ajax call, the Inspector doesn't seem to update. I am updating hidden fields, so it's hard to be able to know whether the problem lies with the DOM not being updated properly, or the Inspector itself. I'm using Safari 4.0.5 on PC and you can reproduce the problem above by looking for a div id="countryFieldsBilling" with Web Inspector. It should contain three hidden fields that are initially empty. You can try to make it update (or not) by choosing a country from the select menu at the bottom of 'Shipping Address' box, and then clicking the 'click to use Shipping Address' link at the top of the 'Billing Address' just below. The behaviour I am seeing is that the country chosen in the shipping select gets copied correctly to the country in the billing select, but the hidden inputs in the Web Inspector do not get updated. When these hidden inputs do not get updated, this causes the problem that Mac Safari users report. If you can let me know either how to get Web Inspector to work properly, or something else I may have missed in the behaviour of Mac Safari that may cause these problems, that would be great. Thanks in advance

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