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  • SEO Checklist - Top 10 Most Common SEO Issues

    I read a lot of SEO blogs and forums and it never fails to amaze me how the same, fundamental basic SEO questions crop up time and time again, and the same old advice is wheeled out, rinsed, and then wheeled out again. And then when that is finished, it is wheeled out again for good measure. So, I thought I would compile the 10 most common SEO questions, and issues we come up against when assessing client's websites.

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  • Common database deployment blockers and Continuous Delivery headaches

    Deployability is now a first class concern for databases, so why isn’t it as easy as it should be? Matthew Skelton explores seven of the most common challenges which will bring your database deployments to their knees. Get alerts within 15 seconds of SQL Server issuesSQL Monitor checks performance data every 15 seconds, so you can fix issues before your users even notice them. Start monitoring with a free trial.

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  • Is Running programs by address common?

    - by dgood1
    I have read some of the things posted here and I keep reading about people running stuff like /foldername/executable -cmd NAME (was reading about a programmer using Eclipse, so he was testing something he made) I don't see things like that when I run things here (Ubuntu 12.04) because of the launcher and the Ubuntu button at the very top. That and Eclipse indigo has a button for running and testing things it makes. Just asking how and why it's common? (assuming it's the Terminal[Ctrl+alt+T] but I'm not sure)

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  • Advancing Code Review and Unit Testing Practice

    - by Graviton
    As a team lead managing a group of developers with no experience ( and see no need) in code review and unit testing, how can you advance code review and unit testing practice? How are you going to create a way so that code review and unit testing to naturally fit into the developer's flow? One of the resistance of these two areas is that "we are always tight on dateline, so no time for code review and unit testing". Another resistance for code review is that we currently don't know how to do it. Should we review the code upon every check-in, or review the code at a specified date?

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  • Integrating application ad-support - best practice

    - by Jarede
    Considering the review that came out in March: Researchers from Purdue University in collaboration with Microsoft claim that third-party advertising in free smartphone apps can be responsible for as much as 65 percent to 75 percent of an app's energy consumption. Is there a best practice for integrating advert support into mobile applications, so as to not drain user battery too much. When you fire up Angry Birds on your Android phone, the researchers found that the core gaming component only consumes about 18 percent of total app energy. The biggest battery suck comes from the software powering third-party ads and analytics accounting for 45 percent of total app energy, according to the study. Has anyone invoked better ways of keeping away from the "3G Tail", as the report puts it. Is it better/possible to download a large set of adverts that are cached for a few hours, and using them to populate your ad space, to avoid constant use of the wifi/3g radios. Are there any best practices for the inclusion of adverts in mobile apps?

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  • URL good practice for category sub category?

    - by Seting
    I have developed a application and I need to work for SEO-friendly URL. I have following URL structure: http://localhost:3000/posts/product/testing-with-slug-url-2 and http://localhost:3000/posts/product/testing-with-slug-url-2-4-23 Is this a good practice? If not how can I rewrite it? Ok Ill explain about my applicaiton. My application is based on shopping. if a customer searched for mobiles. it will redirect to url like this http://mydomain.com/cat/mobile-3 3 in the url indicates my database id it is used for further searching After the user reached the mobile page he may need to filter for some brand eg. nokia so my url look lik http://mydomain.com/subcat/nokia-3-2 The integer at the end refers to 3 category id and 2 the brand id My doubt is whether the integer at the end of the url will affect seo ranking.

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  • Unable to fix broken packages with sudo apt-get install -f

    - by Bob
    Here's my result, of sudo apt-get install -f. i have Ran it twice and got negative result. I believe there is an error at "error in Version string '0:3.6.1-dates for language English Translation data updates for all supported packages for: English" This same statement "error in Version string, caused me three days of attempting to download version 12.04. There is a bug report concerning the quoted text as well. Is there anyway to download the version without the language packs, why would I corrupt version 11.10? Also, when attempting to download Synaptic using sudo apt-get install synaptic, I get the same error message. Again I point out the initial download problems and the same error message receipt. Thanks b0b@b0b-IC780M-A:~$ sudo apt-get install -f [sudo] password for b0b: Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 298 not upgraded. b0b@b0b-IC780M-A:~$ sudo apt-get install -f Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 298 not upgraded. b0b@b0b-IC780M-A:~$ sudo apt-get upgrade install Reading package lists... Done Building dependency tree Reading state information... Done The following packages have been kept back: linux-headers-generic software-center The following packages will be upgraded: accountsservice acpi-support acpid aisleriot alsa-utils app-install-data-partner appmenu-qt apport apport-gtk apt-transport-https apt-utils aptdaemon aptdaemon-data apturl apturl-common banshee banshee-extension-soundmenu banshee-extension-ubuntuonemusicstore baobab bind9-host binutils bluez-alsa bluez-cups bluez-gstreamer brasero brasero-cdrkit brasero-common checkbox checkbox-gtk command-not-found command-not-found-data compiz compiz-core compiz-gnome compiz-plugins-default compiz-plugins-main-default cups cups-bsd cups-client cups-common cups-ppdc deja-dup desktop-file-utils dnsutils empathy empathy-common eog evince evince-common evolution-data-server evolution-data-server-common file-roller firefox firefox-globalmenu firefox-gnome-support gbrainy gcalctool gconf2 gconf2-common gedit gedit-common ghostscript ghostscript-cups ghostscript-x gir1.2-atspi-2.0 gir1.2-gconf-2.0 gir1.2-gnomebluetooth-1.0 gir1.2-gtk-3.0 gir1.2-gtksource-3.0 gir1.2-totem-1.0 gir1.2-unity-4.0 gir1.2-webkit-3.0 gnome-accessibility-themes gnome-bluetooth gnome-control-center gnome-control-center-data gnome-desktop3-data gnome-font-viewer gnome-games-common gnome-icon-theme gnome-mahjongg gnome-online-accounts gnome-orca gnome-power-manager gnome-screenshot gnome-search-tool gnome-session gnome-session-bin gnome-session-canberra gnome-session-common gnome-settings-daemon gnome-sudoku gnome-system-log gnome-system-monitor gnome-utils-common gnomine gstreamer0.10-gconf gstreamer0.10-plugins-good gstreamer0.10-pulseaudio gvfs gvfs-backends gvfs-bin gvfs-fuse gwibber gwibber-service gwibber-service-facebook gwibber-service-identica gwibber-service-twitter hpijs hplip hplip-cups hplip-data indicator-datetime indicator-session indicator-sound isc-dhcp-client isc-dhcp-common jockey-common jockey-gtk language-selector-common language-selector-gnome libaccountsservice0 libapt-inst1.3 libarchive1 libasound2-plugins libatk-adaptor libbind9-60 libbrasero-media3-1 libcamel-1.2-29 libcanberra-gtk-module libcanberra-gtk0 libcanberra-gtk3-0 libcanberra-gtk3-module libcanberra-pulse libcanberra0 libdecoration0 libdns69 libebackend-1.2-1 libebook1.2-12 libecal1.2-10 libedata-book-1.2-11 libedata-cal-1.2-13 libedataserver1.2-15 libedataserverui-3.0-1 libevince3-3 libgconf2-4 libgnome-bluetooth8 libgnome-control-center1 libgnome-desktop-3-2 libgoa-1.0-0 libgrip0 libgs9 libgs9-common libgtk-3-bin libgtksourceview-3.0-0 libgtksourceview-3.0-common libgweather-3-0 libgweather-common libgwibber-gtk2 libgwibber2 libhpmud0 libimobiledevice2 libisc62 libisccc60 libisccfg62 libjasper1 liblightdm-gobject-1-0 liblwres60 libmetacity-private0 libmission-control-plugins0 libmono-zeroconf1.0-cil libnautilus-extension1 libnm-glib-vpn1 libnm-glib4 libnm-util2 libnotify0.4-cil libnux-1.0-0 libnux-1.0-common libpam-gnome-keyring libreoffice-emailmerge libreoffice-style-human libsane-hpaio libsmbclient libsnmp-base libsnmp15 libsyncdaemon-1.0-1 libt1-5 libtotem0 libubuntuone-1.0-1 libubuntuone1.0-cil libunity-2d-private0 libunity-core-4.0-4 libunity6 libusbmuxd1 libwbclient0 libwebkitgtk-1.0-0 libwebkitgtk-1.0-common libwebkitgtk-3.0-0 libwebkitgtk-3.0-common libxml2 linux-generic linux-image-generic metacity metacity-common mobile-broadband-provider-info modemmanager mousetweaks multiarch-support nautilus nautilus-data nautilus-sendto-empathy network-manager nux-tools onboard openssl pulseaudio pulseaudio-esound-compat pulseaudio-module-bluetooth pulseaudio-module-gconf pulseaudio-module-x11 pulseaudio-utils python-apport python-aptdaemon python-aptdaemon-gtk python-aptdaemon.gtk3widgets python-aptdaemon.gtkwidgets python-brlapi python-cups python-cupshelpers python-gobject-cairo python-httplib2 python-launchpadlib python-libxml2 python-pam python-papyon python-pkg-resources python-problem-report python-pyatspi2 python-software-properties python-ubuntuone-client python-ubuntuone-storageprotocol samba-common samba-common-bin seahorse shotwell simple-scan smbclient sni-qt software-properties-common software-properties-gtk sudo system-config-printer-common system-config-printer-gnome system-config-printer-udev telepathy-indicator telepathy-mission-control-5 thunderbird thunderbird-globalmenu thunderbird-gnome-support tomboy totem totem-common totem-mozilla totem-plugins ttf-opensymbol ubuntu-desktop ubuntu-minimal ubuntu-standard ubuntuone-client ubuntuone-client-gnome ubuntuone-couch unity unity-2d unity-2d-launcher unity-2d-panel unity-2d-places unity-2d-spread unity-common unity-lens-applications unity-services update-manager update-manager-core update-notifier update-notifier-common usbmuxd vim-common vim-tiny vinagre vino xorg xserver-xorg xserver-xorg-input-all xserver-xorg-video-all xserver-xorg-video-intel xserver-xorg-video-openchrome xul-ext-ubufox 296 upgraded, 0 newly installed, 0 to remove and 2 not upgraded. Need to get 0 B/159 MB of archives. After this operation, 10.1 MB of additional disk space will be used. Do you want to continue [Y/n]? y Extracting templates from packages: 100% Preconfiguring packages ... dpkg: error: parsing file '/var/lib/dpkg/available' near line 4131 package 'python-zope.interface': error in Version string '0:3.6.1-dates for language English Translation data updates for all supported packages for: English . language-pack-en-base provides the bulk of translation data and is updated only seldom. This package provides frequent translation updates.': version string has embedded spaces E: Sub-process /usr/bin/dpkg returned an error code (2) b0b@b0b-IC780M-A:~$

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  • How would you practice concurrency and multi-threading?

    - by Xavier Nodet
    I've been reading about concurrency, multi-threading, and how "the free lunch is over". But I've not yet had the possibility to use MT in my job. I'm thus looking for suggestions about what I could do to get some practice of CPU heavy MT through exercises or participation in some open-source projects. Thanks. Edit: I'm more interested in open-source projects that use MT for CPU-bound tasks, or simply algorithms that are interesting to implement using MT, rather than books or papers about the tools like threads, mutexes and locks...

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  • Best practice for managing dynamic HTML modules?

    - by jt0dd
    I've been building web apps that add and remove lots of dynamic content and even structure within the page, and I'm not impressed by the method I'm using to do it. When I want to add a section or module into a position in the interface, I'm storing the html in the code, and I don't like that: if (rank == "moderator") { $("#header").append('<div class="mod_controls">' + // content, using + to implement line breaks '</div>'); } This seems like such a bad programming practice.. There must be a better way. I thought of building a function to convert a JSON structure to html, but it seems like overkill. For the functionality of the apps I'm using: Node.js JS JQuery AJAX Is there some common way to store HTML modules externally for AJAX importation?

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  • Convenient practice for where to place images?

    - by Baumr
    A lot of developers place all image files inside a central directory, for example: /i/img/ /images/ /img/ Isn't it better (e.g. content architecture, on-page SEO, code maintainability, filename maintainability, etc.) to place them inside the relevant directories in which they are used? For example: example.com/logo.jpg example.com/about/photo-of-me.jpg example.com/contact/map.png example.com/products/category1-square.png example.com/products/category2-square.png example.com/products/category1/product1-thumb.jpg example.com/products/category1/product2-thumb.jpg example.com/products/category1/product1/product1-large.jpg example.com/products/category1/product1/product2-large.jpg example.com/products/category1/product1/product3-large.jpg What is the best practice here regarding all possible considerations (for static non-CMS websites)? N.B. The names product1-large and product1-thumb are just examples in this context to illustrate what kind of images they are. It is advised to use descriptive filenames for SEO benefit.

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  • Doing practice jobsearch/technical interviews?

    - by Beekguk
    I graduated college last year & I've never gone through the interview process - my current programming position evolved out of projects I did in school, but in a few months I'm making a clean break and moving across the country so I'm going to have to face a "grown-up" jobsearch. I'm kind of scared of technical interviews - I think I'm pretty good at my job and my hobby programming projects ... but what if it turns out I'm part of that group that thinks they're qualified, but really just cause despair at the state of education in the hearts of interviewers? So, I'm thinking of doing a "practice" job hunt in my current city to get an idea of what it's like and what kind of experience/expertise employers are really looking for. Is this a dick move ethically (applying to/interviewing for jobs I can't take)? If so, is there another good way to prepare for technical interviews, especially those little trick puzzle-type questions?

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  • Is nesting types considered bad practice?

    - by Rob Z
    As noted by the title, is nesting types (e.g. enumerated types or structures in a class) considered bad practice or not? When you run Code Analysis in Visual Studio it returns the following message which implies it is: Warning 34 CA1034 : Microsoft.Design : Do not nest type 'ClassName.StructueName'. Alternatively, change its accessibility so that it is not externally visible. However, when I follow the recommendation of the Code Analysis I find that there tend to be a lot of structures and enumerated types floating around in the application that might only apply to a single class or would only be used with that class. As such, would it be appropriate to nest the type sin that case, or is there a better way of doing it?

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  • Common practice in handling bounce message

    - by foodil
    At now I mainly create a mail account separately (with different domain name [email protected]) and i add this mail as one return path. So the bounce message will only go to that mailbox and i parse the mail message one by one to check the failure receipent and the error code, then i convert the error code to the actual error message. Finally, the error message and the fail receipent's mail are post to my system and let my system user check the bounce information. Is it a common practice? Since i am worry about the mail other from bounce message have sent to my mail box, that would be a disaster if i parse them without filter them out, but how can i filter out between bounce message and normal mail? Thank you for any kind of help.

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  • Is it bad practice to use <?= tag in PHP

    - by marco-fiset
    I've come across this PHP tag <?= ?> recently and I am reluctant to use it, but it itches so hard that I wanted to have your take on it. I know it is bad practice to use short tags <? ?> and that we should use full tags <?php ?> instead, but what about this one : <?= ?>? It would save some typing and it would be better for code readability, IMO. So instead of this: <input name="someVar" value="<?php echo $someVar; ?>"> I could write it like this, which is cleaner : <input name="someVar" value="<?= $someVar ?>"> Is using this operator frowned upon?

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  • Multiple style sheets best practice

    - by user1145927
    I currently am working on a project which has one large style sheet for about 20 pages. The style sheet contains some styles which are specific for certain pages. I'd like to break the style sheet up so there is one style sheet for each page with one master style sheet that handles everything generic. The reason I want to do this is so people can work on multiple pages without having to worry about who has that large style sheet checked out (I'm using TFS). Is this good practice?

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  • Get/Post Controller Logic Best Practice

    - by Brian Mains
    In an ASP.NET MVC project (Razor), I have a Get request, which loads two properties on a model, dependent on the property passed into the action method. So if the parameter has a value, the Group property is supplied data. But if not, the Groups collection property is supplied data. In the post action method, when I process the data, to repopulate the view, I have to provide similar logic, and could getaway with returning Action(param) (the get response) to the caller. My question is, based on experience, is that a good practice to get into? I see some downsides to doing that, but adds the lack of code redundancy. Or is there a better alternative?

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  • Common Lisp implementation with CFFI and thread support on Mac, Windows, and Linux?

    - by mcandre
    Goal: Install Hunchentoot and be able to run Hunchentoot as a background thread. This is what I do: Install Common Lisp. Install Quicklisp. (ql:quickload "hunchentoot") (hunchentoot:start (make-instance 'hunchentoot:acceptor :port 4242)) The last command is supposed to start Hunchentoot, then return to the interpreter for further Common Lisp forms. For CLISP, SBCL, ABCL, ECL, and CCL, I get one of two results: Hunchentoot's dependency Bordeaux Threads fails to install. hunchentoot:start hangs. The web page never loads, and never 404s.

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  • Tip/Trick: Fix Common SEO Problems Using the URL Rewrite Extension

    Search engine optimization (SEO) is important for any publically facing web-site.  A large % of traffic to sites now comes directly from search engines, and improving your sites search relevancy will lead to more users visiting your site from search engine queries.  This can directly or indirectly increase the money you make through your site. This blog post covers how you can use the free Microsoft URL Rewrite Extension to fix a bunch of common SEO problems that your site might...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Listing common SQL Code Smells.

    - by Phil Factor
    Once you’ve done a number of SQL Code-reviews, you’ll know those signs in the code that all might not be well. These ’Code Smells’ are coding styles that don’t directly cause a bug, but are indicators that all is not well with the code. . Kent Beck and Massimo Arnoldi seem to have coined the phrase in the "OnceAndOnlyOnce" page of www.C2.com, where Kent also said that code "wants to be simple". Bad Smells in Code was an essay by Kent Beck and Martin Fowler, published as Chapter 3 of the book ‘Refactoring: Improving the Design of Existing Code’ (ISBN 978-0201485677) Although there are generic code-smells, SQL has its own particular coding habits that will alert the programmer to the need to re-factor what has been written. See Exploring Smelly Code   and Code Deodorants for Code Smells by Nick Harrison for a grounding in Code Smells in C# I’ve always been tempted by the idea of automating a preliminary code-review for SQL. It would be so useful to trawl through code and pick up the various problems, much like the classic ‘Lint’ did for C, and how the Code Metrics plug-in for .NET Reflector by Jonathan 'Peli' de Halleux is used for finding Code Smells in .NET code. The problem is that few of the standard procedural code smells are relevant to SQL, and we need an agreed list of code smells. Merrilll Aldrich made a grand start last year in his blog Top 10 T-SQL Code Smells.However, I'd like to make a start by discovering if there is a general opinion amongst Database developers what the most important SQL Smells are. One can be a bit defensive about code smells. I will cheerfully write very long stored procedures, even though they are frowned on. I’ll use dynamic SQL occasionally. You can only use them as an aid for your own judgment and it is fine to ‘sign them off’ as being appropriate in particular circumstances. Also, whole classes of ‘code smells’ may be irrelevant for a particular database. The use of proprietary SQL, for example, is only a ‘code smell’ if there is a chance that the database will have to be ported to another RDBMS. The use of dynamic SQL is a risk only with certain security models. As the saying goes,  a CodeSmell is a hint of possible bad practice to a pragmatist, but a sure sign of bad practice to a purist. Plamen Ratchev’s wonderful article Ten Common SQL Programming Mistakes lists some of these ‘code smells’ along with out-and-out mistakes, but there are more. The use of nested transactions, for example, isn’t entirely incorrect, even though the database engine ignores all but the outermost: but it does flag up the possibility that the programmer thinks that nested transactions are supported. If anything requires some sort of general agreement, the definition of code smells is one. I’m therefore going to make this Blog ‘dynamic, in that, if anyone twitters a suggestion with a #SQLCodeSmells tag (or sends me a twitter) I’ll update the list here. If you add a comment to the blog with a suggestion of what should be added or removed, I’ll do my best to oblige. In other words, I’ll try to keep this blog up to date. The name against each 'smell' is the name of the person who Twittered me, commented about or who has written about the 'smell'. it does not imply that they were the first ever to think of the smell! Use of deprecated syntax such as *= (Dave Howard) Denormalisation that requires the shredding of the contents of columns. (Merrill Aldrich) Contrived interfaces Use of deprecated datatypes such as TEXT/NTEXT (Dave Howard) Datatype mis-matches in predicates that rely on implicit conversion.(Plamen Ratchev) Using Correlated subqueries instead of a join   (Dave_Levy/ Plamen Ratchev) The use of Hints in queries, especially NOLOCK (Dave Howard /Mike Reigler) Few or No comments. Use of functions in a WHERE clause. (Anil Das) Overuse of scalar UDFs (Dave Howard, Plamen Ratchev) Excessive ‘overloading’ of routines. The use of Exec xp_cmdShell (Merrill Aldrich) Excessive use of brackets. (Dave Levy) Lack of the use of a semicolon to terminate statements Use of non-SARGable functions on indexed columns in predicates (Plamen Ratchev) Duplicated code, or strikingly similar code. Misuse of SELECT * (Plamen Ratchev) Overuse of Cursors (Everyone. Special mention to Dave Levy & Adrian Hills) Overuse of CLR routines when not necessary (Sam Stange) Same column name in different tables with different datatypes. (Ian Stirk) Use of ‘broken’ functions such as ‘ISNUMERIC’ without additional checks. Excessive use of the WHILE loop (Merrill Aldrich) INSERT ... EXEC (Merrill Aldrich) The use of stored procedures where a view is sufficient (Merrill Aldrich) Not using two-part object names (Merrill Aldrich) Using INSERT INTO without specifying the columns and their order (Merrill Aldrich) Full outer joins even when they are not needed. (Plamen Ratchev) Huge stored procedures (hundreds/thousands of lines). Stored procedures that can produce different columns, or order of columns in their results, depending on the inputs. Code that is never used. Complex and nested conditionals WHILE (not done) loops without an error exit. Variable name same as the Datatype Vague identifiers. Storing complex data  or list in a character map, bitmap or XML field User procedures with sp_ prefix (Aaron Bertrand)Views that reference views that reference views that reference views (Aaron Bertrand) Inappropriate use of sql_variant (Neil Hambly) Errors with identity scope using SCOPE_IDENTITY @@IDENTITY or IDENT_CURRENT (Neil Hambly, Aaron Bertrand) Schemas that involve multiple dated copies of the same table instead of partitions (Matt Whitfield-Atlantis UK) Scalar UDFs that do data lookups (poor man's join) (Matt Whitfield-Atlantis UK) Code that allows SQL Injection (Mladen Prajdic) Tables without clustered indexes (Matt Whitfield-Atlantis UK) Use of "SELECT DISTINCT" to mask a join problem (Nick Harrison) Multiple stored procedures with nearly identical implementation. (Nick Harrison) Excessive column aliasing may point to a problem or it could be a mapping implementation. (Nick Harrison) Joining "too many" tables in a query. (Nick Harrison) Stored procedure returning more than one record set. (Nick Harrison) A NOT LIKE condition (Nick Harrison) excessive "OR" conditions. (Nick Harrison) User procedures with sp_ prefix (Aaron Bertrand) Views that reference views that reference views that reference views (Aaron Bertrand) sp_OACreate or anything related to it (Bill Fellows) Prefixing names with tbl_, vw_, fn_, and usp_ ('tibbling') (Jeremiah Peschka) Aliases that go a,b,c,d,e... (Dave Levy/Diane McNurlan) Overweight Queries (e.g. 4 inner joins, 8 left joins, 4 derived tables, 10 subqueries, 8 clustered GUIDs, 2 UDFs, 6 case statements = 1 query) (Robert L Davis) Order by 3,2 (Dave Levy) MultiStatement Table functions which are then filtered 'Sel * from Udf() where Udf.Col = Something' (Dave Ballantyne) running a SQL 2008 system in SQL 2000 compatibility mode(John Stafford)

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  • How common are "bandage" fixes?

    - by gablin
    Imagine the following scenario: You've detected that your (or someone else's) program has a bug - a function produces the wrong result when given a particular input. You examine the code and can't find anything wrong: it just seem to bog out when given this input. You can now do one of two things: you either examine the code further until you've found the actual cause; or you slap on a bandage by adding an if statement checking if the input is this particular input - if it is, return the expected value. To me, applying the bandage would be completely unacceptable. If the code is behaving unexpectingly on this input, what other input that you've missed will it react strangely to? It just doesn't seem like a fix at all - you're just shoveling the problem under the rug. As I wouldn't even consider doing this, I'm surprised at how often the professors and books keep reminding us about how applying "bandage" fixes is not a good idea. So this makes me wonder: just how common are these kinds of "fixes"?

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  • Measuring Usability with Common Industry Format (CIF) Usability Tests

    - by Applications User Experience
    Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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