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  • How to handle gender and sexual orientation on a form with select boxes more inclusively?

    - by Drew
    The existing question and the answers for it are not satisfying when one wants to be more inclusive. Gender as Male, Female or No Answer works for some sites, but not others. Taking the view that Gender is not the same as Sex (assigned at birth based on bodily characteristics). Would it be more inclusive to include these two options: Transgender Male, Transgender Female? So instead would more inclusive options be the following? Gender Identity Male Female Transgender Male Transgender Female No Answer Sexual Orientation Straight Lesbian Gay Bisexual Asexual No Answer Gender Expression could also be included, but I think most people would find that too confusing (defined on GLAAD's website linked below) I'm going off what I've read on GLAAD's Transgender Glossary of Terms. Thanks!

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  • What should PASS be?

    - by RickHeiges
    Recently, there have been some blog posts about what PASS should be? It is great to see these posts because it gives the BoD feedback on how we are doing and where we can improve. When I first started to get involved in PASS back in 2001, PASS was little more than a conference and some loosely affiliated chapters. It wanted to be more and claimed to be more, but it wasn't. The conference was (and still is) our main source of revenue. The website was essentially a brochure for the conference. The...(read more)

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  • Want to Learn SQL Server 2012?

    - by andyleonard
    Or SSIS 2012? SSRS 2012? SSAS 2012? There’s no substitute for getting your hands on the product, in my opinion. I can hear you thinking, “But Andy, I can’t afford to purchase a copy of SQL Server 2012.” Are you sure? What if I told you that you can get a full-feature version of SQL Server 2012 Enterprise Edition for $50? Well, you cannot… it’s actually less than $50! SQL Server 2012 Developer Edition is available at Amazon on the day of this writing for $41.24USD. That’s about the price of eight...(read more)

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  • Speaking at Atlanta.MDF on March 12

    - by RickHeiges
    I am fortunate enough to be speaking to a user group with a really cool name - Atlanta.MDF (Microsoft Database Forum). Although I visit Atlanta often, it usually involves running from one councourse to another and rarely do I get the chance to visit the user group. I have made it to the user group on several occassions in the past, but it has been several years. This will be my first presentation to the group. I will be speaking about Database Consolidation - something I have been doing for years....(read more)

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  • OT: March Mdness 2011

    - by RickHeiges
    This past fall, I decided to take a break from Fantasy Football. Did I miss it? Yes to some extent. Fantasy Football can really eat up a lot of time. But - I still love March Madness (NCAA Men's Basketball Tourney). It doesn't take much time to pick out teams. Since you can't make any changes after the deadline and the computer keeps track of scoring/scenarios/etc, it is a fun thing that really takes a little time and can help you enjoy the games a bit more. Let's see how good you are at picking...(read more)

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  • This 24 Hours of PASS was "Different"

    - by RickHeiges
    Last week, the latest iteration of "24 Hours of PASS" was held. It was "Different" for me. Why? Because I was not an active participant on the days of the event other than being an attendee. I was involved in some aspects of the planning for the event when deciding the theme and format, etc. I was on many calls and email threads for the planning of this event. I did the moderator/speaker training a few weeks prior to the event. But on the days that the event was actually held, I was not on pins and...(read more)

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  • Can anyone do anything about the spam here on weblogs.asp.net?

    - by Chris Hammond
    If there anyone out there who can do something about the spam here on weblogs.asp.net? Perhaps we could get some new software here that we could use to blog with? The old software barely works in Chrome (I can't see the rich text editor at this point), and lately the notification emails for Comments (which are mostly spam anyways) are pointing to http://weblogs.aspnet05.orcsweb.com which tries to get you to login with https://weblogs.aspnet05.orcsweb.com/ Anyone still maintaining this place?...(read more)

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  • Communities - The importance of exchange and discussion

    Communication with your environment is an essential part of everyone's life. And it doesn't matter whether you are actually living in a rural area in the middle of nowhere, within the pulsating heart of a big city, or in my case on a wonderful island in the Indian Ocean. The ability to exchange your thoughts, your experience and your worries with another person helps you to get different points of view and new ideas on how to resolve an issue you might be confronted with. Benefits of community work What happens to be common sense in your daily life, also applies to your work environment. Working in IT, or ICT as it is called in Mauritius, requires a lot of reading and learning. Not only during your lectures at the university but with your colleagues in a project assignment and hopefully with 'unknown' pals in the universe of online communities. At least I can say that I learned quite a lot from other developers code, their responses in various forums, their numerous blog articles, and while attending local user group meetings. When I started to work as a professional software developer (or engineer some may say) years ago I immediately checked the existence of communities on the programming language, the database technology and other vital information on software development in general. Luckily, it wasn't too difficult to find. My employer had a subscription of the monthly magazines and newsletters of a national organisation which also run the biggest forum in that area. Getting in touch with other developers and reading their common problems but also solutions was a huge benefit to my growth. Image courtesy of Michael Kappel (CC BY-NC 2.0) Active participation and regular contribution to this community gave me some nice advantages, too. Within three years I was listed as a conference speaker at the annual developer's conference and provided several sessions on different topics during consecutive years. Back in 2004, I took over the responsibility and management of the monthly meetings of a regional user group, and organised it for more than two years. Furthermore, I was invited to the newly-founded community program of Microsoft Germany (Community Leader/Insider Program - CLIP). My website on Active FoxPro Pages was nominated in the second batch of online communities. Due to my community work and providing advice to others, I had the honour to be awarded as Microsoft Most Valuable Professional (MVP) - Visual Developer for Visual FoxPro in the years 2006 and 2007. It was a great experience to meet with other like-minded people and I'm really grateful for that. Just in case, more details are listed in my Curriculum Vitae. But this all changed when I moved to Mauritius... Cyber island Mauritius? During the first months in Mauritius I was way too busy to think about community activities at all. First of all, there was the new company that had to be set up, the new staff had to be trained and of course the communication work-flows and so on with the project managers back in Germany had to be sorted out, too. Second, I had to get a grip of my private matters like getting the basics for my new household or exploring the neighbourhood, and last but not least I needed a break from the hectic and intensive work prior to my departure. As soon as the sea literally calmed down, I started to have conversations with my colleagues about communities and user groups. Sadly, it turned out that there were none, or at least no one was aware of any at that time. Oh oh, what did I do? Anyway, having this kind of background and very positive experience with off-line and on-line activities I decided for myself that some day I'm going to found a community in Mauritius for all kind of IT/ICT-related fields. The main focus might be on software development but not on a certain technology or methodology. It was clear to me that it should be an open infrastructure and anyone is welcome to join, to experience, to share and to contribute if they would like to. That was the idea at that time... Ok, fast-forward to recent events. At the end of October 2012 I was invited to an event called Open Days organised by Microsoft Indian Ocean Islands together with other local partners and resellers. There I got in touch with local Technical Evangelist Arnaud Meslier and we had a good conversation on communities during the breaks. Eventually, I left a good impression on him, as we are having chats on Facebook or Skype irregularly. Well, seeing that my personal and professional surroundings have been settled and running smooth, having that great exchange and contact with Microsoft IOI (again), and being really eager to re-animate my intentions from 2007, I recently founded a new community: Mauritius Software Craftsmanship Community - #MSCC It took me a while to settle down with the name but it was obvious that the community should not be attached to one single technology, like ie. .NET user group, Oracle developers, or Joomla friends (these are fictitious names). There are several other reasons why I came up with 'Craftsmanship' as the core topic of this community. The expression of 'engineering' didn't feel right with the fields covered. Software development in all kind of facets is a craft, and therefore demands a lot of practice but also guidance from more experienced developers. It also includes the process of designing, modelling and drafting the ideas. Has to deal with various types of tests and test methodologies, and of course should be focused on flexible and agile ways of acting. In order to meet and to excel a customer's request for a solution. Next, I was looking for an easy way to handle the organisation of events and meeting appointments. Using all kind of social media platforms like Google+, LinkedIn, Facebook, Xing, etc. I was never really confident about their features of event handling. More by chance I stumbled upon Meetup.com and in combination with the other entities (G+ Communities, FB Pages or in Groups) I am looking forward to advertise and manage all future activities here: Mauritius Software Craftsmanship Community This is a community for those who care and are proud of what they do. For those developers, regardless how experienced they are, who want to improve and master their craft. This is a community for those who believe that being average is just not good enough. I know, there are not many 'craftsmen' yet but it's a start... Let's see how it looks like by the end of the year. There are free smartphone apps for Android and iOS from Meetup.com that allow you to keep track of meetings and to stay informed on latest updates. And last but not least, there will be a Trello workspace to collect and share ideas and provide downloads of slides, etc. Sharing is caring! As mentioned, the #MSCC is present in various social media networks in order to cover as many people as possible here in Mauritius. Following is an overview of the current networks: Twitter - Latest updates and quickies Google+ - Community channel Facebook - Community Page LinkedIn - Community Group Trello - Collaboration workspace to share and develop ideas Hopefully, this covers the majority of computer-related people in Mauritius. Please spread the word about the #MSCC between your colleagues, your friends and other interested 'geeks'. Your future looks bright Running and participating in a user group or any kind of community usually provides quite a number of advantages for anyone. On the one side it is very joyful for me to organise appointments and get in touch with people that might be interested to present a little demo of their projects or their recent problems they had to tackle down, and on the other side there are lots of companies that have various support programs or sponsorships especially tailored for user groups. At the moment, I already have a couple of gimmicks that I would like to hand out in small contests or raffles during one of the upcoming meetings, and as said, companies provide all kind of goodies, books free of charge, or sometimes even licenses for communities. Meeting other software developers or IT guys also opens up your point of view on the local market and there might be interesting projects or job offers available, too. A community like the Mauritius Software Craftsmanship Community is great for freelancers, self-employed, students and of course employees. Meetings will be organised on a regular basis, and I'm open to all kind of suggestions from you. Please leave a comment here in blog or join the conversations in the above mentioned social networks. Let's get this community up and running, my fellow Mauritians!

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  • Friends, Food, and Fun at the My Oracle Support Community Meetup

    - by Oracle OpenWorld Blog Team
    By Leslie McNeillJoin us at the third annual My Oracle Support Community Meetup for food and drink, fun and conversation After a long day at Oracle OpenWorld, take time to relax and meet your peers in the My Oracle Support Community and some of the Oracle employees who moderate the community. The Meetup event is a great place to get together before dinner, or spend the evening getting to know other Community members and Oracle Support Moderators in person. Not a My Oracle Support Community member yet? Joining is easy - Oracle Premier Support customers can log in with the same account they use to access My Oracle Support to begin taking advantage of the resources the Community offers. If you're an Oracle Premier Support customer but don’t yet have a login, talk to the Customer User Administrator (CUA) at your company now to get access to the Oracle proactive portfolio, including My Oracle Support Community. Oracle Premier Support Customers need to register to receive their invitation to the Meetup and find out the details. Visit the Customer Support Services Oracle OpenWorld Website to discover how you can take advantage of all Oracle OpenWorld has to offer.

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  • New MOS Community: Hyperion Financial Close Management

    - by inowodwo
    Christmas has come early with a new Community in the Business Analytics Area! posted by Melanie Lunt: In the spirit of Christmas let's unwrap this community.....  The new community is the Hyperion Financial Close Management (FCM) Community. This community can be found under the Hyperion EPM Category.  Please post you questions about Hyperion Financial Close Management (FCM), including Close Manager and Account Reconciliation Manager (ARM) in this community. This communities are moderated by Oracle and we are looking forward to see you post your questions and help us build a strong community where you can collaborate with other customer, peers and Oracle. Merry Christmas and Happy New Year!

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  • Which forum software has the most advanced community/GetSatisfaction type features?

    - by Gaia
    I need to assemble a GetSatisfaction/Lithium/Jive type support forum/community. The first is not available in the desired language and the last two are priced for the enterprise market. I did research some other options (open source or SaaS) but they all seem to be either: kind of dead (open source options) too focused in gathering ideas/feedback (uservoice) strictly support without the community/voting features (zendesk) I need an open forum (people powered support/UGC with community/voting features). Therefore I will have to do some of the work on my own. I want to piece things (plugins/mods/etc) on top of a standard forum platform to give it the features I need. For this purpose, I want to use a mature product with widespread userbase, active community and lots of plugin options. I believe most will agree that my options therefore are: vBulletin phpBB SMF Here are the questions: Which one of the three above offers the easier path towards the desired goal? Which one of the three above has the most advanced features related to the desired goal? Of course I dont expect anyone to know these answers cut and dry. I am hoping to hear some experiences and see some examples. Also, it would be great if both those questions had the same answer, but I am not going to get my hopes up... PS: I wish I could add the tags "phpbb" and "smf" ;)

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  • iPhone Landscape FAQ and Solutions

    - by Johannes Rudolph
    There has been a lot of confusion and a set of corresponding set of questions here on SO how iPhone applications with proper handling for Landscape/Portrait mode autorotation can be implemented. It is especially difficult to implement such an application when starting in landscape mode is desired. The most common observed effect are scrambled layouts and areas of the screen where touches are no longer recognized. A simple search for questions tagged iphone and landscape reveals these issues, which occur under certain scenarios: Landscape only iPhone app with multiple nibs: App started in Landscape mode, view from first nib is rendered fine, everything view loaded from a different nib is not displayed correctly. Iphone Landscape mode switching to Portraite mode on loading new controller: Self explanatory iPhone: In landscape-only, after first addSubview, UITableViewController doesn’t rotate properly: Same issue as above. iPhone Landscape-Only Utility-Template Application: Layout errors, controller does not seem to recognize the view should be rotated but displays a clipped portrait view in landscape mode, causing half of the screen to stay blank. presentModalViewController in landscape after portrait viewController: Modal views are not correctly rendered either. A set of different solutions have been presented, some of them including completely custom animation via CoreGraphics, while others build on the observation that the first view controller loaded from the main nib is always displayed correct. I have spent a significant amount of time investigating this issue and finally found a solution that is not only a partial solution but should work under all these circumstances. It is my intend with this CW post to provide sort of a FAQ for others having issues with UIViewControllers in Landscape mode. Please provide feedback and help improve the quality of this Post by incorporating any related observations. Feel free to edit and post other/better answers if you know of any.

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  • JavaOne Community Keynote Videos

    - by Tori Wieldt
    If you weren't able to attend JavaOne 2012 in San Francisco, one of the high points was the Community Keynote on the last day. It was by the community and for the community. It included a visit from James Goling, demos, and community members describing what they've been up to. You can watch highlights: or watch the full keynote: The continued innovation of Java requires the full engagement, participation, and collaboration of the Java community. Well done!

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  • Opitz Consulting wins the Oracle SOA Partner Community Award

    - by Jürgen Kress
    Thanks for the nice post! Ein wichtiger Preis für die SOA-Community: Der Oracle EMEA SOA Community Award Im Rahmen der Oracle Open World verlieh Oracle den „Oracle EMEA SOA Community Award" im Bereich "Outstanding Contribution“ im Jahr 2010 bereits zum dritten Mal in Folge an OPITZ CONSULTING: Award als erster SOA Specialized Partner in Europa In 2010 errangen die SOA-Spezialisten von OPITZ CONSULTING den begehrten SOA Partner Community Award. Das Oracle SOA-Team um Jürgen Kress honoriert hiermit das Erreichen der ersten Oracle SOA Spezialisierung in Deutschland, die Community-Arbeit, das Durchführen von SOA-Trainings (auch für anderen Oracle Partner) und das allgemeine Wachstum des OPITZ CONSULTING SOA-Bereichs. Verbindung von EA, BPM und SOA gewürdigt Im Jahr 2009 wurde ein OPITZ CONSULTING Direktor Strategie & Innovation geehrt: Dirk Stähler (Bild li.) erhielt den Award für sein Engagement im Aufbau und der Weiterentwicklung von BPM- und SOA-Themen. Ein besonderer Grund für die Verleihung an ihn waren seine Arbeiten zur effektiven Verbindung von Enterprise Architecture, Business Process Management und SOA. Award für SOA-Community-Arbeit und -Publikationen OPITZ CONSULTING Direktor Strategie & Innovation und Oracle ACE Director, Torsten Winterberg (Bild re.), holte diesen Preis im Jahr 2008 für OPITZ CONSULTING nach Deutschland. Er wurde für sein außerordentliches Engagement in der Etablierung von serviceorientierten Architekturen gewürdigt. Dazu gehören beispielsweise der Aufbau einer Special Interest Group SOA, Roundtable-Initiativen sowie umfangreiche Veröffentlichungen zu SOA.   For more information on the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Community,Opitz,Opitz Consulting,Torsten Winterberginterberg,oracle,opn,Jürgen Kress

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  • Is there a Unix/Linux platform equivalent of Telligent Community (formerly Community Server)?

    - by Scott A. Lawrence
    Telligent Community combines blogs, wikis, forums, and file-sharing capabilities into a single product with single sign-on, using all Microsoft technologies. Is there an equivalent offering that runs on Unix/Linux? Or would I have to pick and choose individual product offerings and figure out another option for single sign-on across them? Are there plug-ins for something like WordPress or MovableType that might add the necessary functionality? A friend of mine is looking to add a "members-only" area to her company's website, and since they're hosted on Dreamhost (and can't afford StackExchange pricing yet), I'm trying to find other options for them.

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  • Did you miss the OFM Summer Camps III? Get access to the b2b & adapters and SOA Governance training material

    - by JuergenKress
    We posted the SOA Governance and b2b & adapters training material at our SOA Community Workspace (SOA Community membership required). We have no plans to post the ACM and Advanced SOA training material. Special thanks to all the trainers who delivered superb workshops. Thanks to all the partners who invested time and utilization plus travel expenses to attend the camp. Special thanks to all the international partners who traveled a long way to sunny Lisbon – including our Mexican friends! The Summer Camp feedback was excellent, everybody answered the question if he would attend a future OFM Summer Camp with YES and the overall feedback is 4,79 out of 5 (best)! For most of the trainings we had a waiting list with additional partners who want to attend. Make sure you use your middleware skills to deliver successful projects. It would be great if you can support your colegues and the community by sharing the lessons learned and best practice. Thanks for great feedback at twitter please continue to send your pictures to our twitter feed @soacommunity #OFMsummercamps or post them at our Facebook page. Here is a selection of some tweets: Walter Montantes ?México presence en #OFMSummerCamp Lisboa 2013 cc @soacommunity @AdquemTI pic.twitter.com/9NEFwsWCAq SOA Community ?thanks for attending the #OFMSummercamp - save trip home ;-) Want to attend a future training register http://www.oracle.com/goto/emea/soa #soacommunity C2B2 Consulting ?Last day at the #OFMSummercamp Oracle SOA Suite Training in Portugal @soacommunity pic.twitter.com/6LZavVlvHc Patrick Sinke ?a FollowFriday for @Oracle_B2B because 19 followers is not enough #FF #OFMSummercamp Patrick Sinke ?Yogesh Sontakke is talking about #SOA #Governance. #OFMSummercamp Nuno Cancelo ?Oracle SOA Governance - Quick Overview #OFMSummerCamp Nuno Cancelo ?Last coffee break. #OFMSummercamp pic.twitter.com/xZi9M5vAWz Scott Haaland Last day of #OFMSummercamp. It's been a great productive week..great students eager to learn. @Oracle_B2B @soacommunity . Patrick Sinke ?singletons are used to retain specific fetching order of files and records in multithread/multi-instance environment. #OFMSummercamp #SOA Patrick Sinke ?SOA's File Adapter is extremely versatile: It writes, reads and converts almost any type of file. #OFMSummercamp pic.twitter.com/XjtJF9Y5SH Patrick Sinke ?Now deep-diving into Java EE Connector Architecture (JCA). Got to do some catching up at home on this subject. #OFMSummercamp #SOA Patrick Sinke ?Today we start with security and OPSS at #OFMSummercamp Advanced #SOA training. Then some #OSB. #OFM #Oracle #whitehorses Remco Cats ?Starting the last day on #OFMSummercamp building ADF Mobile applications with BPM Nuno Cancelo ?While attending #OFMSummerCamp i notice even more the importance of designing software. Any tips in how to become an software architect? Patrick Sinke ?Extensive information on Faullt handling and policies now in Advanced #SOA track. #OFMSummercamp #oraclesoa #middleware #whitehorses C2B2 Consulting ?Geoffroy de Lamalle speaking at the #OFMSummercamp @soacommunity pic.twitter.com/m4oOyzYB2q Patrick Sinke ?Oracle Document editor is a huge tool (6GB), but contains every version and subset of EDI, HL7, etc definitions. Impressive. #OFMSummercamp Patrick Sinke ?Oracle #B2B 11g presentation on #OFMSummercamp by Scott. Unfortunately only 2 hours in SOA advanced class. Very interesting. SOA Community Bon dia #OFMSummercamp - if you are here in sunny Lisbon ;-) you can checkin at http://foursquare.com/ #soacommunity pic.twitter.com/PnmudJgJTZ Nuno Cancelo ?Beautiful day! #OFMSummercamp pic.twitter.com/nwByRM5YE1 Nuno Cancelo ?Relaxing after lunch :-) #OFMSummercamp pic.twitter.com/hOJzebCM5p SOA Community Posted pictures from OFM Summer Camp III at our facebook page - share yours! https://www.facebook.com/soacommunity #OFMSummerCamp #soacommunity Nuno Cancelo ?Coffee break: day3 #OFMSummercamp pic.twitter.com/97n1sAGhx4 Patrick Sinke #OFMSummercamp day 3; SOA Infrastructure. pic.twitter.com/ziivyw3L6q SOA Community ?@soacommunity 28 Aug Bon dia day 3 at #OFMSummercamp in Lisboa. Nial presenting ACM roadmap pic.twitter.com/iN3gTCHSbA SOA Community ?Hands-on time at the b2b & adapters training part of the #OFMSummercamp #soacommunity pic.twitter.com/9BzI7igrX8 SOA Community ?Laptop replacement at #OFMSummercamp - big thanks to Oracle Portugal for the fast help! 10 seconds to cut the cable pic.twitter.com/nwd2Px73pa SOA Community ?Hard work long training until 18.00 now enjoy the beach #ofmsummercamp #soacommunity pic.twitter.com/StogfxJNFH Walter Montantes? Primer día #OFMSummercamp pic.twitter.com/cTNDpzg5pL Miguel Delgadillo ?@walex86 Advanced SOA training by Geoffroy at #OFMSummercamp - full room hard working class pic.twitter.com/2SDz9FVhkh” si le sabes? SOA Community ?Welcome to the #OFMSummercamp in sunny Lisbon ;-) Send us your pictures of the training and city @soacommunity pic.twitter.com/i2ErZaaFbb SOA Community ?Advanced SOA training by Geoffroy at #OFMSummercamp - full room hard working class pic.twitter.com/uKjv0tV2bO Nuno Cancelo #OFMSummercamp afternoon break:) pic.twitter.com/pUaBvt2NIj Impressions of the event are posted at our facebook page. If you missed Lisbon, make sure you attend one of our Additional Middleware Trainings in Europe: We currently run 3 different training roadshows for Business Process Management & ADF & WebLogic across Europe make sure you sing-up for them: ADF & ADF Mobile or Business Process Management Suite or WebLogic Suite. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: b2b,training,education,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Create a Social Community of Trust Along With Your Federal Digital Services Governance

    - by TedMcLaughlan
    The Digital Services Governance Recommendations were recently released, supporting the US Federal Government's Digital Government Strategy Milestone Action #4.2 to establish agency-wide governance structures for developing and delivering digital services. Figure 1 - From: "Digital Services Governance Recommendations" While extremely important from a policy and procedure perspective within an Agency's information management and communications enterprise, these recommendations only very lightly reference perhaps the most important success enabler - the "Trusted Community" required for ultimate usefulness of the services delivered. By "ultimate usefulness", I mean the collection of public, transparent properties around government information and digital services that include social trust and validation, social reach, expert respect, and comparative, standard measures of relative value. In other words, do the digital services meet expectations of the public, social media ecosystem (people AND machines)? A rigid governance framework, controlling by rules, policies and roles the creation and dissemination of digital services may meet the expectations of direct end-users and most stakeholders - including the agency information stewards and security officers. All others who may share comments about the services, write about them, swap or review extracts, repackage, visualize or otherwise repurpose the output for use in entirely unanticipated, social ways - these "stakeholders" will not be governed, but may observe guidance generated by a "Trusted Community". As recognized members of the trusted community, these stakeholders may ultimately define the right scope and detail of governance that all other users might observe, promoting and refining the usefulness of the government product as the social ecosystem expects. So, as part of an agency-centric governance framework, it's advised that a flexible governance model be created for stewarding a "Community of Trust" around the digital services. The first steps follow the approach outlined in the Recommendations: Step 1: Gather a Core Team In addition to the roles and responsibilities described, perhaps a set of characteristics and responsibilities can be developed for the "Trusted Community Steward/Advocate" - i.e. a person or team who (a) are entirely cognizant of and respected within the external social media communities, and (b) are trusted both within the agency and outside as practical, responsible, non-partisan communicators of useful information. The may seem like a standard Agency PR/Outreach team role - but often an agency or stakeholder subject matter expert with a public, active social persona works even better. Step 2: Assess What You Have In addition to existing, agency or stakeholder decision-making bodies and assets, it's important to take a PR/Marketing view of the social ecosystem. How visible are the services across the social channels utilized by current or desired constituents of your agency? What's the online reputation of your agency and perhaps the service(s)? Is Search Engine Optimization (SEO) a facet of external communications/publishing lifecycles? Who are the public champions, instigators, value-adders for the digital services, or perhaps just influential "communicators" (i.e. with no stake in the game)? You're essentially assessing your market and social presence, and identifying the actors (including your own agency employees) in the existing community of trust. Step 3: Determine What You Want The evolving Community of Trust will most readily absorb, support and provide feedback regarding "Core Principles" (Element B of the "six essential elements of a digital services governance structure") shared by your Agency, and obviously play a large, though probably very unstructured part in Element D "Stakeholder Input and Participation". Plan for this, and seek input from the social media community with respect to performance metrics - these should be geared around the outcome and growth of the trusted communities actions. How big and active is this community? What's the influential reach of this community with respect to particular messaging or campaigns generated by the Agency? What's the referral rate TO your digital services, FROM channels owned or operated by members of this community? (this requires governance with respect to content generation inclusive of "markers" or "tags"). At this point, while your Agency proceeds with steps 4 ("Build/Validate the Governance Structure") and 5 ("Share, Review, Upgrade"), the Community of Trust might as well just get going, and start adding value and usefulness to the existing conversations, existing data services - loosely though directionally-stewarded by your trusted advocate(s). Why is this an "Enterprise Architecture" topic? Because it's increasingly apparent that a Public Service "Enterprise" is not wholly contained within Agency facilities, firewalls and job titles - it's also manifested in actual, perceived or representative forms outside the walls, on the social Internet. An Agency's EA model and resulting investments both facilitate and are impacted by the "Social Enterprise". At Oracle, we're very active both within our Enterprise and outside, helping foster social architectures that enable truly useful public services, digital or otherwise.

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  • Software to create a knowledge base/FAQ system

    - by H1Man
    Our company is looking to build a web-based knowledge base system that can be used by our clients/end users to reduce the amount of support calls. Couple important notes: This is aimed at our end users, in other words, non-techies. So the UI has to be easy to use Should have the excellent (fast, accurate) search Should have ability to rate and comment on articles This will only be maintained by one or 2 people, so security isn't a big concern Something similar to what Microsoft is doing with their Knowledge Base. http://support.microsoft.com/search/ Does anyone have any recommendations on what software I can use? Thanks, H. Edit: I should have made this clear before but I don't mean build as in having our developers build a support/kb system from the ground up. I am looking to use a existing software package/solution that can be used to implement a knowledge base/support site.

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  • Are open source projects considered community service?

    - by Gio Borje
    I'm currently a junior in high school and I've been slacking off on my community service to develop websites and do some personal projects in C#. Currently, I'm developing an web-based IM-Chat through node.js (the server-side Javascript). If I were to post this or other projects on Github or on Google Code, could this be considered community service?—to the programming community?

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  • Register now! Exadata Partner Community Forum in Lisbon, Apr. 13-14

    - by javier.puerta(at)oracle.com
      Oracle PartnerNetwork | Account | Feedback INVITATION ORACLE EMEA EXADATA PARTNER COMMUNITY FORUM 13-14 APRIL 2011, SHERATON HOTEL, LISBON, PORTUGAL THE BEST PLACE TO BE IN 2011 FOR ORACLE EXADATA PARTNERS! Venue & Hotel Accomodation: Sheraton Lisboa Hotel & SpaAddress: Rua Latino Coelho, 1City: LisbonCountry: Portugal Dear Exadata partner, I am delighted to invite you to the first Exadata Partner Community Forum for EMEA partners which will take place in Lisbon, Portugal on 13-14 April, 2011. This event will provide you with the great opportunity to listen to our Oracle Executives, our specialist's keynotes on future sales & product strategy, and also to share sales and implementation experiences with other partners as a key part of the agenda. Do not miss this tremendous learning experience with a complete event starting from the initial phases of the sales cycle to the project implementation, including the following highlights: Update on Oracle's strategy and road map for Exadata Market drivers and business opportunities Selling Exadata: Discovery and qualification process. Accessing Oracle and partners' Proof-of-Concept infrastructure Case studies from partners who have successfully sold and implemented projects and developed a service business around Exadata Exadata OPN enablement and specialization And there's more... On the evening of April 13th you will be treated to a pleasant dinner at the Sheraton Hotel where you will also have another networking opportunity in a relaxing atmosphere, with a beautiful panoramic view of the city of Lisbon. Please view the agenda for more details. Registration: The EMEA Exadata Community Forum is not to be missed so to reserve your place please register here before March 1st. ** There is no registration fee for Oracle partners. Accommodation: The Sheraton Hotel has created a customized hotel registration portal for this event. Please click here for immediate hotel booking & rates. Details are also provided on Registration Event portal. Further information or assistance on venue logistics, please contact Angela Cadran. For other questions, please contact Javier Puerta. Javier Puerta, Core Technology Partner Programs, Oracle EMEA Copyright © 2011, Oracle and/or its affiliates.All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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  • Oracle SOA Partner Community Forum Lisbon, Portugal - 21/Apr/10

    - by Claudia Costa
      We would like to invite you to attend our SOA Partner Community Forum that will be in held in Lisbon, April 21, 2010 The Oracle SOA Partner Community Forum is a wonderful opportunity to: Meet with Oracle SOA and BPM Product management Exchange thoughts and knowledge with SOA and BPM experts Learn from successful SOA implementation Network within the Oracle SOA Partner Community During this highly informative event you can learn about partner success stories, participate in an array of breakout sessions, exchange information with other partners and enjoy a vibrant panel discussion. Places are limited, so register today. Registration only takes a few minutes and it is free of charge. By registration you will confirm that you will attend to the event. Seminar is free. In the event that you cancel your registration after April 16th 2010 Oracle may request that you will pay late cancellation fee of € 150. Please visit our website for further information. Alternatively, if you require assistance or have any queries please contact Jürgen Kress. Agenda 10:00     Welcome & Introduction 10:15     SOA Cloud presentation 11:15     SOA Partner Sales Campaign 12:30     Lunch break 13:15     Partner Reference Case 14:15     BPMN 2.0 15:00     Cocktail reception   Become a member of the SOA Partner Community - free of charge! Please first login at http://partner.oracle.com and then visit: http://www.oracle.com/goto/emea/soaThe goal of the SOA Partner Community is to provide you with the latest information on Oracle's SOA and BPM offerings and to facilitate the exchange of experience around Oracle SOA between community members.   The SOA Partner Community keeps you informed about: ·         News & Events ·         Product Information ·         Education & Certification ·         Analyst Report ·         Marketing & Sales ·         Monthly SOA Newsletter ·         Monthly SOA Webcast ·         SOA Community Forum ------------------------------------------------   Location: Lagoas Park Hotel 2740-245, Porto Salvo, Oeiras  

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  • Why is there no .NET Community Process?

    - by michielvoo
    I was doing some research into general topics of software engineering and I came across the Java Community Process website: The JCP is the mechanism for developing standard technical specifications for Java technology. Anyone can register for the site and participate in reviewing and providing feedback for the Java Specification Requests (JSRs), and anyone can sign up to become a JCP Member and then participate on the Expert Group of a JSR or even submit their own JSR Proposal. Seems like a good idea to me, and there are lots of very well written specifications and reference implementations on the JCP website. So why is there no .NET Community Process? Is that something that Microsoft could or should start? Maybe they could install it on Codeplex.net and hand over the keys to the community.

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