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• Jornada de conocimiento CX. Una experiencia sin precedentes.

  - by Noelia Gomez

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Más de 40 profesionales de Contact Centers de las empresas más notorias del país, se reunieron ayer en un entorno privilegiado como es la majestuosa Casa de Velázquez de Madrid. La jornada comenzó con la bienvenida de Fernando Rumbero, Director de Generación de Negocio de Aplicaciones en Oracle, que nos planteó la situación del mercado y nos puso en perspectiva de la visión del cliente. Después Ana del Amo , Gema Sebastian, ambas especialistas en soluciones CRM,y Albert Valls, especialista en aplicaciones en la nube, nos hablaron de los retos a los que se enfrentan los departamento de atención al cliente, nos dieron las claves de cómo abordarlos y aterrizaron los conceptos con casos reales. La nota de positivismo nos la dio la ponencia de Silvia García, Directora del Instituto de la Felicidad de Coca-Cola, hablándonos de la importancia de la felicidad y cómo llevarla a nuestro trabajo y transmitirla al cliente. La jornada finalizó con una mesa redonda donde todos los asistentes compartieron sus experiencias, inquietudes y necesidades para lograr el lazo perfecto en la relación con el cliente. El broche final fue marcado por la comida con el networking como telón de fondo y amenizado por un concierto de piano en directo. Esperando que lo hayan disfrutado, queríamos agradecer a los asistentes su participación y disposición, que fueron la clave para lograr un ambiente excepcional. Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Cientos de Directores Financieros se congregaron en el evento “Innovación y Excelencia en la Función Financiera”

  - by Noelia Gomez

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} El pasado 24 de Octubre tuvo lugar el evento “Innovación y Excelencia en la Función Financiera” en la Fundación Rafael de Pino, Madrid (que ya anunciamos aquí). APD, en colaboración con Oracle, organizaron esta jornada con el objetivo de analizar el proceso de transformación del Director Financiero en las compañías (aquí puedes ver un estudio sobre ello). Enrique Sanchez de Leon, Director de APD, fue el encargado de abrir la jornada con una calurosa bienvenida a los invitados. Tras él, Fernando Rumbero, Iberia Applications Cluster Leader de Oracle , comenzó dando unas pinceladas sobre los cambios a los que los Directores Financieros deben estar preparados para convertirse en parte de la estrategia de la compañía. Después de que todos los ponentes fueran presentados y se acomodaran en su lugar del escenario de aquella gran sala, Oriol Farré, Presales Director de Oracle, tomó la palabra para profundizar sobre el nuevo rol estratégico del Director Financiero y cómo éste se está convirtiendo cada vez más en el catalizador del cambio dentro de las empresas (¿tú lo eres? aquí hablamos de cómo puedes evaluarlo) Por su parte, Maria Jesús Carrato, Profesora de Dirección Financiera Internacional en el IE y Directora Financiera del Grupo SM mostró su visión sobre cómo serán los Departamentos Financieros del futuro. Después llego el turno de Ramón Arguelaguet, Financial Controller & Reporting Senior Manager de Vodafone, que profundizo en la innovación y la transformación lideradas por los Directores Financieros dentro de las organizaciones. Por último, pero no menos importante, Juan Jesús Donoso, Director Económico de Cruz Roja Española, nos mostro el punto de vista de la gestión de una organización sin ánimo de lucro. Finalmente, en la mesa redonda, cada uno de los integrantes dio su punto de vista sobre el nuevo rol de Director Financiero y los nuevos retos a los que se enfrentan. El broche final de la jornada la puso el coctel para abrir paso a un espacio de networking que sin duda los cientos de Directores Financieros aprovecharon para intercambiar puntos de vista, conocer a nuevos compañeros y reencontrarse con muchos otros. Si estuviste en el evento… ¿qué te pareció? Tal vez no encontraste el momento de plantear alguna cuestión. Ahora puedes hacerlo en los comentarios y se lo trasladaremos a los ponentes. Contact 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";}

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• Autocompletebox text in Silverlight

  - by Ciaran

  I'm having trouble getting the autocomplete box in System.Windows.Controls.Input working as I wish. When I start typing the dropdown section that displays the filtered list doesn't show the property that I'm binding to, it shows the class name instead. So in the example below, when I type in my - instead of showing 'My Name' it shows MyNamespace.Person. However, when I select the item from the autocomplete list, it displays the FullName property in the textbox. I'm sure I'm just missing a simple autocomplete box property somewhere but I can't see it. Example code: public class Person { public string FirstName { get; set; } public string LastName { get; set; } public string FullName { get { return string.Format("{0} {1}", FirstName, LastName); } } } In my xaml code behind I create some Person objects and store them in a list and bind that list to an autocomplete box List<Person> people = new List<Person>(); people.Add(new Person { FirstName = "My", LastName = "Name" }); people.Add(new Person { FirstName = "Fernando", LastName = "Torres" }); acbNames.ItemsSource = people; My xaml: <my:AutoCompleteBox Name="acbNames" ValueMemberPath="FullName" /> /* after entering 'my', auto complete displays 'MyNamespace.Person' instead of 'My Name', but displays 'My Name' after selecting the item from the list */

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• El éxito del Customer Experience

  - by Noelia Gomez

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Desde hace más de un año Oracle está apostando por soluciones que supongan un cambio en la gestión de la relación con el cliente, mejorando su experiencia para fidelizarle mientras las empresas ahorran en costes. Por otro lado, son muchas las empresas las que se han dado cuenta de esta necesidad y de que las redes sociales permiten una conexión con el cliente que antes no se había logrado, pudiendo detectar necesidades antes desconocidas. Por todo ello, el pasado 29 de Octubre Contact Center, en colaboración con Oracle, quiso invitar la los especialistas de Customer Experience de las mayores empresas de España en una jornada ejecutiva para descubrir las novedades en este área e intercambiar opiniones con otros expertos. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Fernando Rumbero, Iberia Applications Cluster Leader de Oracle, abrió las ponencias hablando de la “Tercera Revolución”, una presentación que nos abrió la perspectiva de la realidad en la que vivimos, clientes, usuarios y empresas. Por su parte, Victor Lopez, Sales Consulting Director de Oracle, nos condujo en Un recorrido por el mundo del cliente para lograr ofrecer una experiencia que este espera. Después, conocimos casos prácticos de la mano de Albert Valls, especialista en CX, que nos mostró los resultados de algunos de nuestros clientes y como han logrado alcanzar sus objetivos. Tras un breve descanso que dio lugar al networking, escuchamos a la ponencia más esperada de la jornada: ¿Por qué Linkedin tienen 249 millones de usuarios? Francesc Arbiol, Head of Iberia, Linkedin, fue el responsable de responder a esta pregunta, dándonos las claves para ofrecer un servicio de alta calidad y rentable con Oracle RightNow. En el momento para preguntas y respuestas, moderado por Guillermo San Roman, Applications Sales Director de Oracle, los asistentes estuvieron muy activos y fueron muchas las interacciones con los ponentes y entre los propios asistentes. En este espacio se pusieron de manifiesto las preguntas más latentes de este escenario: ¿Estamos preparados para dar respuesta y comprender al cliente de hoy? ¿Cómo dirigir y priorizar las actividades para alcanzar el mejor resultado?Infraestructuras y claves para aprender a liderar la experiencia de cliente. ¿Cómo integrar a todas las áreas de la empresa en el proceso de Customer Experience? Proactividad y multicanalidad: dos principios básicos en el Customer Experience La jornada se cerró con un coctel en el que el prevaleció el intercambio de opiniones y encuentros entre profesionales. Sin duda un evento de los que te hacen irte a casa con miles de ideas en la cabeza. ¿Estuviste en el encuentro? Cuéntanos, ¿qué te pareció? ¿No pudiste asistir? Ponte en contacto con nosotros y nos acercaremos a tu oficina.   /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• How to UEFI install Ubuntu 12.10?

  - by Geezanansa

  Running a newer FM1 motherboard which is using an AMD 3870k APU with a new 1TB HDD. Following the advice in the motherboard manual and https://help.ubuntu.com/community/UEFI have now got to grub option screen for UEFI install. see http://imgur.com/VW5vz The dvd.iso being used is Ubuntu 12.10 desktop amd64 from ubuntu .com. The hdd has had a gpt partition table made for, by using gparted when in a live desktop session when booted in bios mode. (*edit/update: Although the old cd updates on running it is an old kernel and it did make a gpt but that version of gparted uses fdisk whereas gdisk is required to make gpt. Think am going to have to spend more time here http://www.dedoimedo.com/computers/gparted.html lol Using the gparted from 12.10 live session to make partitions; following the guidance regarding this at https://help.ubuntu.com/community/UEFI#Creating_an_EFI_partition, but can only boot to grub option screen http://imgur.com/VW5vz when 12.10 options to "try ubuntu" or "install ubuntu" are selected they give errors as described below*) but after making the gpt decided to leave it unformatted/unallocated space with the intention of using installer to set up partitions. update-originally but gparted now sees hdd as http://imgur.com/hFIvm as described above. *Booting live dvd in EFI mode gives "Secure Boot not installed" just before grub kernel option list with the option to "install ubuntu" but get "can not read cd/0" and "the kernel must be loaded first" errors; when that option is selected. Any pointers on how to get installer going for UEFI install would be good. Thanks in advance. update: Hopefully these screenshots can help better highlight where i am going wrong or if there is something else going on http://imgur.com/g30RB, http://imgur.com/VW5vz, http://imgur.com/31E0q, http://imgur.com/bnuaG, http://imgur.com/y4KGu, http://imgur.com/3u2QE, http://imgur.com/n9lN3, http://imgur.com/FEKvz, http://imgur.com/hFIvm, update: Thank you fernando garcia for pointing me in the right direction to start the process of elimantion. What i have done since asking question is a little home work starting here http://askubuntu.com/faq#bounty and here http://askubuntu.com/questions/how-to-ask. Looking at other similar questions was good fun and found this 12.10 UEFI Secure Boot install the most relative in helping getting ubuntu to uefi install on my system. In response to wolverine's question this article was referred to http://web.dodds.net/~vorlon/wiki/blog/SecureBoot_in_Ubuntu_12.10/ This article in the first sentence gives a link to http://www.ubuntu.com/download which is where i downloaded the 12.10 desktop amd64 .iso(and others) but have been unable to do a efi install of ubuntu on this system and as this is a new system have ended up just going with bios installer running which at least puts my mind at ease that i have not bricked my new mobo.(had to do a clrcmos and flash to latest bios version) So it possibly could be the bios settings or the bios version being used that is problem. To try and eliminate bios version i can not get to post screen in order to id bios version being used. Pressing tab to show post instead of logo and trying to pausebreak to catch post is proving difficult. If logo screen in bios is disabled just get black screen no post shown and pressing tab does not show post. Appreciate using appropriate bios settings and latest 12.10 release should simply get uefi installer running when selected from the grub list (nice graphic details in Identifying if computer boots the cd in efi mode section at https://help.ubuntu.com/community/UEFI#Identifying_if_the_computer_boots_the_CD_in_EFI_mode) And to confirm the hdd is booting in efi mode https://help.ubuntu.com/community/UEFI#Identifying_if_the_computer_boots_the_HDD_in_EFI_mode running the command [ -d /sys/firmware/efi ] && echo "EFI boot on HDD" || echo "Legacy boot on HDD" gave Legacy boot on HDD This is as expected because i allowed the bios installer (which was 12.04 desktop amd64 after trying 12.10 desktop amd64 in efi mode) to run to get a working installation. Which is not what was intended or wished for but wanted to get a working os to bench test new mobo i.e. prove it is working. There are other options as in installing other bootmanagers/loaders but do not wish to do so as shim should get grub2 going that is after secure boot has been signed.(Now got rough idea what should happen just it aint happening. Is it possible ahci drivers are required?) Will post boot info script url of the updated config/setup. The original question asked seems irrelevant to what is being said in this update but as the problem is not resolved will keep on trying efi installing! i.e the problem is same as when question asked just trying to update. Have tried to edit and update the best i can!

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• T-SQL Tuesday #31 - Logging Tricks with CONTEXT_INFO

  - by Most Valuable Yak (Rob Volk)

  This month's T-SQL Tuesday is being hosted by Aaron Nelson [b | t], fellow Atlantan (the city in Georgia, not the famous sunken city, or the resort in the Bahamas) and covers the topic of logging (the recording of information, not the harvesting of trees) and maintains the fine T-SQL Tuesday tradition begun by Adam Machanic [b | t] (the SQL Server guru, not the guy who fixes cars, check the spelling again, there will be a quiz later). This is a trick I learned from Fernando Guerrero [b | t] waaaaaay back during the PASS Summit 2004 in sunny, hurricane-infested Orlando, during his session on Secret SQL Server (not sure if that's the correct title, and I haven't used parentheses in this paragraph yet).  CONTEXT_INFO is a neat little feature that's existed since SQL Server 2000 and perhaps even earlier.  It lets you assign data to the current session/connection, and maintains that data until you disconnect or change it.  In addition to the CONTEXT_INFO() function, you can also query the context_info column in sys.dm_exec_sessions, or even sysprocesses if you're still running SQL Server 2000, if you need to see it for another session. While you're limited to 128 bytes, one big advantage that CONTEXT_INFO has is that it's independent of any transactions.  If you've ever logged to a table in a transaction and then lost messages when it rolled back, you can understand how aggravating it can be.  CONTEXT_INFO also survives across multiple SQL batches (GO separators) in the same connection, so for those of you who were going to suggest "just log to a table variable, they don't get rolled back":  HA-HA, I GOT YOU!  Since GO starts a new batch all variable declarations are lost. Here's a simple example I recently used at work.  I had to test database mirroring configurations for disaster recovery scenarios and measure the network throughput.  I also needed to log how long it took for the script to run and include the mirror settings for the database in question.  I decided to use AdventureWorks as my database model, and Adam Machanic's Big Adventure script to provide a fairly large workload that's repeatable and easily scalable.  My test would consist of several copies of AdventureWorks running the Big Adventure script while I mirrored the databases (or not). Since Adam's script contains several batches, I decided CONTEXT_INFO would have to be used.  As it turns out, I only needed to grab the start time at the beginning, I could get the rest of the data at the end of the process.   The code is pretty small: declare @time binary(128)=cast(getdate() as binary(8)) set context_info @time   ... rest of Big Adventure code ...   go use master; insert mirror_test(server,role,partner,db,state,safety,start,duration) select @@servername, mirroring_role_desc, mirroring_partner_instance, db_name(database_id), mirroring_state_desc, mirroring_safety_level_desc, cast(cast(context_info() as binary(8)) as datetime), datediff(s,cast(cast(context_info() as binary(8)) as datetime),getdate()) from sys.database_mirroring where db_name(database_id) like 'Adv%';   I declared @time as a binary(128) since CONTEXT_INFO is defined that way.  I couldn't convert GETDATE() to binary(128) as it would pad the first 120 bytes as 0x00.  To keep the CAST functions simple and avoid using SUBSTRING, I decided to CAST GETDATE() as binary(8) and let SQL Server do the implicit conversion.  It's not the safest way perhaps, but it works on my machine. :) As I mentioned earlier, you can query system views for sessions and get their CONTEXT_INFO.  With a little boilerplate code this can be used to monitor long-running procedures, in case you need to kill a process, or are just curious  how long certain parts take.  In this example, I added code to Adam's Big Adventure script to set CONTEXT_INFO messages at strategic places I want to monitor.  (His code is in UPPERCASE as it was in the original, mine is all lowercase): declare @msg binary(128) set @msg=cast('Altering bigProduct.ProductID' as binary(128)) set context_info @msg go ALTER TABLE bigProduct ALTER COLUMN ProductID INT NOT NULL GO set context_info 0x0 go declare @msg1 binary(128) set @msg1=cast('Adding pk_bigProduct Constraint' as binary(128)) set context_info @msg1 go ALTER TABLE bigProduct ADD CONSTRAINT pk_bigProduct PRIMARY KEY (ProductID) GO set context_info 0x0 go declare @msg2 binary(128) set @msg2=cast('Altering bigTransactionHistory.TransactionID' as binary(128)) set context_info @msg2 go ALTER TABLE bigTransactionHistory ALTER COLUMN TransactionID INT NOT NULL GO set context_info 0x0 go declare @msg3 binary(128) set @msg3=cast('Adding pk_bigTransactionHistory Constraint' as binary(128)) set context_info @msg3 go ALTER TABLE bigTransactionHistory ADD CONSTRAINT pk_bigTransactionHistory PRIMARY KEY NONCLUSTERED(TransactionID) GO set context_info 0x0 go declare @msg4 binary(128) set @msg4=cast('Creating IX_ProductId_TransactionDate Index' as binary(128)) set context_info @msg4 go CREATE NONCLUSTERED INDEX IX_ProductId_TransactionDate ON bigTransactionHistory(ProductId,TransactionDate) INCLUDE(Quantity,ActualCost) GO set context_info 0x0   This doesn't include the entire script, only those portions that altered a table or created an index.  One annoyance is that SET CONTEXT_INFO requires a literal or variable, you can't use an expression.  And since GO starts a new batch I need to declare a variable in each one.  And of course I have to use CAST because it won't implicitly convert varchar to binary.  And even though context_info is a nullable column, you can't SET CONTEXT_INFO NULL, so I have to use SET CONTEXT_INFO 0x0 to clear the message after the statement completes.  And if you're thinking of turning this into a UDF, you can't, although a stored procedure would work. So what does all this aggravation get you?  As the code runs, if I want to see which stage the session is at, I can run the following (assuming SPID 51 is the one I want): select CAST(context_info as varchar(128)) from sys.dm_exec_sessions where session_id=51   Since SQL Server 2005 introduced the new system and dynamic management views (DMVs) there's not as much need for tagging a session with these kinds of messages.  You can get the session start time and currently executing statement from them, and neatly presented if you use Adam's sp_whoisactive utility (and you absolutely should be using it).  Of course you can always use xp_cmdshell, a CLR function, or some other tricks to log information outside of a SQL transaction.  All the same, I've used this trick to monitor long-running reports at a previous job, and I still think CONTEXT_INFO is a great feature, especially if you're still using SQL Server 2000 or want to supplement your instrumentation.  If you'd like an exercise, consider adding the system time to the messages in the last example, and an automated job to query and parse it from the system tables.  That would let you track how long each statement ran without having to run Profiler. #TSQL2sDay

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• Using JQuery tabs in an HTML 5 page

  - by nikolaosk

  In this post I will show you how to create a simple tabbed interface using JQuery,HTML 5 and CSS.Make sure you have downloaded the latest version of JQuery (minified version) from http://jquery.com/download.Please find here all my posts regarding JQuery.Also have a look at my posts regarding HTML 5.In order to be absolutely clear this is not (and could not be) a detailed tutorial on HTML 5. There are other great resources for that.Navigate to the excellent interactive tutorials of W3School.Another excellent resource is HTML 5 Doctor.Two very nice sites that show you what features and specifications are implemented by various browsers and their versions are http://caniuse.com/ and http://html5test.com/. At this times Chrome seems to support most of HTML 5 specifications.Another excellent way to find out if the browser supports HTML 5 and CSS 3 features is to use the Javascript lightweight library Modernizr.In this hands-on example I will be using Expression Web 4.0.This application is not a free application. You can use any HTML editor you like.You can use Visual Studio 2012 Express edition. You can download it here. Let me move on to the actual example.This is the sample HTML 5 page<!DOCTYPE html><html lang="en">  <head>    <title>Liverpool Legends</title>    <meta http-equiv="Content-Type" content="text/html;charset=utf-8" >    <link rel="stylesheet" type="text/css" href="style.css">    <script type="text/javascript" src="jquery-1.8.2.min.js"> </script>     <script type="text/javascript" src="tabs.js"></script>       </head>  <body>    <header>        <h1>Liverpool Legends</h1>    </header>     <section id="tabs">        <ul>            <li><a href="http://weblogs.asp.net/controlpanel/blogs/posteditor.aspx?SelectedNavItem=Posts§ionid=1153&postid=9143136#first-tab">Defenders</a></li>            <li><a href="http://weblogs.asp.net/controlpanel/blogs/posteditor.aspx?SelectedNavItem=Posts§ionid=1153&postid=9143136#second-tab">Midfielders</a></li>            <li><a href="http://weblogs.asp.net/controlpanel/blogs/posteditor.aspx?SelectedNavItem=Posts§ionid=1153&postid=9143136#third-tab">Strikers</a></li>        </ul>   <div id="first-tab">     <h3>Liverpool Defenders</h3>     <p> The best defenders that played for Liverpool are Jamie Carragher, Sami Hyypia , Ron Yeats and Alan Hansen.</p>   </div>   <div id="second-tab">     <h3>Liverpool Midfielders</h3>     <p> The best midfielders that played for Liverpool are Kenny Dalglish, John Barnes,Ian Callaghan,Steven Gerrard and Jan Molby.        </p>   </div>   <div id="third-tab">     <h3>Liverpool Strikers</h3>     <p>The best strikers that played for Liverpool are Ian Rush,Roger Hunt,Robbie Fowler and Fernando Torres.<br/>      </p>   </div> </div></section>            <footer>        <p>All Rights Reserved</p>      </footer>     </body>  </html>  This is very simple HTML markup. I have styled this markup using CSS.The contents of the style.css file follow* {    margin: 0;    padding: 0;}header{font-family:Tahoma;font-size:1.3em;color:#505050;text-align:center;}#tabs {    font-size: 0.9em;    margin: 20px 0;}#tabs ul {    float: left;    background: #777;    width: 260px;    padding-top: 24px;}#tabs li {    margin-left: 8px;    list-style: none;}* html #tabs li {    display: inline;}#tabs li, #tabs li a {    float: left;}#tabs ul li.active {    border-top:2px red solid;    background: #15ADFF;}#tabs ul li.active a {    color: #333333;}#tabs div {    background: #15ADFF;    clear: both;    padding: 15px;    min-height: 200px;}#tabs div h3 {    margin-bottom: 12px;}#tabs div p {    line-height: 26px;}#tabs ul li a {    text-decoration: none;    padding: 8px;    color:#0b2f20;    font-weight: bold;}footer{background-color:#999;width:100%;text-align:center;font-size:1.1em;color:#002233;}There are some CSS rules that style the various elements in the HTML 5 file. These are straight-forward rules. The JQuery code lives inside the tabs.js file $(document).ready(function(){$('#tabs div').hide();$('#tabs div:first').show();$('#tabs ul li:first').addClass('active'); $('#tabs ul li a').click(function(){$('#tabs ul li').removeClass('active');$(this).parent().addClass('active');var currentTab = $(this).attr('href');$('#tabs div').hide();$(currentTab).show();return false;});}); I am using some of the most commonly used JQuery functions like hide , show, addclass , removeClass I hide and show the tabs when the tab becomes the active tab. When I view my page I get the following result Hope it helps!!!!!

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• T-SQL Tuesday #31 - Logging Tricks with CONTEXT_INFO

  - by Most Valuable Yak (Rob Volk)

  This month's T-SQL Tuesday is being hosted by Aaron Nelson [b | t], fellow Atlantan (the city in Georgia, not the famous sunken city, or the resort in the Bahamas) and covers the topic of logging (the recording of information, not the harvesting of trees) and maintains the fine T-SQL Tuesday tradition begun by Adam Machanic [b | t] (the SQL Server guru, not the guy who fixes cars, check the spelling again, there will be a quiz later). This is a trick I learned from Fernando Guerrero [b | t] waaaaaay back during the PASS Summit 2004 in sunny, hurricane-infested Orlando, during his session on Secret SQL Server (not sure if that's the correct title, and I haven't used parentheses in this paragraph yet).  CONTEXT_INFO is a neat little feature that's existed since SQL Server 2000 and perhaps even earlier.  It lets you assign data to the current session/connection, and maintains that data until you disconnect or change it.  In addition to the CONTEXT_INFO() function, you can also query the context_info column in sys.dm_exec_sessions, or even sysprocesses if you're still running SQL Server 2000, if you need to see it for another session. While you're limited to 128 bytes, one big advantage that CONTEXT_INFO has is that it's independent of any transactions.  If you've ever logged to a table in a transaction and then lost messages when it rolled back, you can understand how aggravating it can be.  CONTEXT_INFO also survives across multiple SQL batches (GO separators) in the same connection, so for those of you who were going to suggest "just log to a table variable, they don't get rolled back":  HA-HA, I GOT YOU!  Since GO starts a new batch all variable declarations are lost. Here's a simple example I recently used at work.  I had to test database mirroring configurations for disaster recovery scenarios and measure the network throughput.  I also needed to log how long it took for the script to run and include the mirror settings for the database in question.  I decided to use AdventureWorks as my database model, and Adam Machanic's Big Adventure script to provide a fairly large workload that's repeatable and easily scalable.  My test would consist of several copies of AdventureWorks running the Big Adventure script while I mirrored the databases (or not). Since Adam's script contains several batches, I decided CONTEXT_INFO would have to be used.  As it turns out, I only needed to grab the start time at the beginning, I could get the rest of the data at the end of the process.   The code is pretty small: declare @time binary(128)=cast(getdate() as binary(8)) set context_info @time   ... rest of Big Adventure code ...   go use master; insert mirror_test(server,role,partner,db,state,safety,start,duration) select @@servername, mirroring_role_desc, mirroring_partner_instance, db_name(database_id), mirroring_state_desc, mirroring_safety_level_desc, cast(cast(context_info() as binary(8)) as datetime), datediff(s,cast(cast(context_info() as binary(8)) as datetime),getdate()) from sys.database_mirroring where db_name(database_id) like 'Adv%';   I declared @time as a binary(128) since CONTEXT_INFO is defined that way.  I couldn't convert GETDATE() to binary(128) as it would pad the first 120 bytes as 0x00.  To keep the CAST functions simple and avoid using SUBSTRING, I decided to CAST GETDATE() as binary(8) and let SQL Server do the implicit conversion.  It's not the safest way perhaps, but it works on my machine. :) As I mentioned earlier, you can query system views for sessions and get their CONTEXT_INFO.  With a little boilerplate code this can be used to monitor long-running procedures, in case you need to kill a process, or are just curious  how long certain parts take.  In this example, I added code to Adam's Big Adventure script to set CONTEXT_INFO messages at strategic places I want to monitor.  (His code is in UPPERCASE as it was in the original, mine is all lowercase): declare @msg binary(128) set @msg=cast('Altering bigProduct.ProductID' as binary(128)) set context_info @msg go ALTER TABLE bigProduct ALTER COLUMN ProductID INT NOT NULL GO set context_info 0x0 go declare @msg1 binary(128) set @msg1=cast('Adding pk_bigProduct Constraint' as binary(128)) set context_info @msg1 go ALTER TABLE bigProduct ADD CONSTRAINT pk_bigProduct PRIMARY KEY (ProductID) GO set context_info 0x0 go declare @msg2 binary(128) set @msg2=cast('Altering bigTransactionHistory.TransactionID' as binary(128)) set context_info @msg2 go ALTER TABLE bigTransactionHistory ALTER COLUMN TransactionID INT NOT NULL GO set context_info 0x0 go declare @msg3 binary(128) set @msg3=cast('Adding pk_bigTransactionHistory Constraint' as binary(128)) set context_info @msg3 go ALTER TABLE bigTransactionHistory ADD CONSTRAINT pk_bigTransactionHistory PRIMARY KEY NONCLUSTERED(TransactionID) GO set context_info 0x0 go declare @msg4 binary(128) set @msg4=cast('Creating IX_ProductId_TransactionDate Index' as binary(128)) set context_info @msg4 go CREATE NONCLUSTERED INDEX IX_ProductId_TransactionDate ON bigTransactionHistory(ProductId,TransactionDate) INCLUDE(Quantity,ActualCost) GO set context_info 0x0   This doesn't include the entire script, only those portions that altered a table or created an index.  One annoyance is that SET CONTEXT_INFO requires a literal or variable, you can't use an expression.  And since GO starts a new batch I need to declare a variable in each one.  And of course I have to use CAST because it won't implicitly convert varchar to binary.  And even though context_info is a nullable column, you can't SET CONTEXT_INFO NULL, so I have to use SET CONTEXT_INFO 0x0 to clear the message after the statement completes.  And if you're thinking of turning this into a UDF, you can't, although a stored procedure would work. So what does all this aggravation get you?  As the code runs, if I want to see which stage the session is at, I can run the following (assuming SPID 51 is the one I want): select CAST(context_info as varchar(128)) from sys.dm_exec_sessions where session_id=51   Since SQL Server 2005 introduced the new system and dynamic management views (DMVs) there's not as much need for tagging a session with these kinds of messages.  You can get the session start time and currently executing statement from them, and neatly presented if you use Adam's sp_whoisactive utility (and you absolutely should be using it).  Of course you can always use xp_cmdshell, a CLR function, or some other tricks to log information outside of a SQL transaction.  All the same, I've used this trick to monitor long-running reports at a previous job, and I still think CONTEXT_INFO is a great feature, especially if you're still using SQL Server 2000 or want to supplement your instrumentation.  If you'd like an exercise, consider adding the system time to the messages in the last example, and an automated job to query and parse it from the system tables.  That would let you track how long each statement ran without having to run Profiler. #TSQL2sDay

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• Generating a drop down list of timezones with PHP

  - by Xeoncross

  Most sites need some way to show the dates on the site in the users preferred timezone. Below are two lists that I found and then one method using the built in PHP DateTime class in PHP 5. I need help knowing which of these would be the best to attempt to use when trying to get the UTC offset from the user on register. One: <option value="-12">[UTC - 12] Baker Island Time</option> <option value="-11">[UTC - 11] Niue Time, Samoa Standard Time</option> <option value="-10">[UTC - 10] Hawaii-Aleutian Standard Time, Cook Island Time</option> <option value="-9.5">[UTC - 9:30] Marquesas Islands Time</option> <option value="-9">[UTC - 9] Alaska Standard Time, Gambier Island Time</option> <option value="-8">[UTC - 8] Pacific Standard Time</option> <option value="-7">[UTC - 7] Mountain Standard Time</option> <option value="-6">[UTC - 6] Central Standard Time</option> <option value="-5">[UTC - 5] Eastern Standard Time</option> <option value="-4.5">[UTC - 4:30] Venezuelan Standard Time</option> <option value="-4">[UTC - 4] Atlantic Standard Time</option> <option value="-3.5">[UTC - 3:30] Newfoundland Standard Time</option> <option value="-3">[UTC - 3] Amazon Standard Time, Central Greenland Time</option> <option value="-2">[UTC - 2] Fernando de Noronha Time, South Georgia &amp; the South Sandwich Islands Time</option> <option value="-1">[UTC - 1] Azores Standard Time, Cape Verde Time, Eastern Greenland Time</option> <option value="0" selected="selected">[UTC] Western European Time, Greenwich Mean Time</option> <option value="1">[UTC + 1] Central European Time, West African Time</option> <option value="2">[UTC + 2] Eastern European Time, Central African Time</option> <option value="3">[UTC + 3] Moscow Standard Time, Eastern African Time</option> <option value="3.5">[UTC + 3:30] Iran Standard Time</option> <option value="4">[UTC + 4] Gulf Standard Time, Samara Standard Time</option> <option value="4.5">[UTC + 4:30] Afghanistan Time</option> <option value="5">[UTC + 5] Pakistan Standard Time, Yekaterinburg Standard Time</option> <option value="5.5">[UTC + 5:30] Indian Standard Time, Sri Lanka Time</option> <option value="5.75">[UTC + 5:45] Nepal Time</option> <option value="6">[UTC + 6] Bangladesh Time, Bhutan Time, Novosibirsk Standard Time</option> <option value="6.5">[UTC + 6:30] Cocos Islands Time, Myanmar Time</option> <option value="7">[UTC + 7] Indochina Time, Krasnoyarsk Standard Time</option> <option value="8">[UTC + 8] Chinese Standard Time, Australian Western Standard Time, Irkutsk Standard Time</option> <option value="8.75">[UTC + 8:45] Southeastern Western Australia Standard Time</option> <option value="9">[UTC + 9] Japan Standard Time, Korea Standard Time, Chita Standard Time</option> <option value="9.5">[UTC + 9:30] Australian Central Standard Time</option> <option value="10">[UTC + 10] Australian Eastern Standard Time, Vladivostok Standard Time</option> <option value="10.5">[UTC + 10:30] Lord Howe Standard Time</option> <option value="11">[UTC + 11] Solomon Island Time, Magadan Standard Time</option> <option value="11.5">[UTC + 11:30] Norfolk Island Time</option> <option value="12">[UTC + 12] New Zealand Time, Fiji Time, Kamchatka Standard Time</option> <option value="12.75">[UTC + 12:45] Chatham Islands Time</option> <option value="13">[UTC + 13] Tonga Time, Phoenix Islands Time</option> <option value="14">[UTC + 14] Line Island Time</option> Or using PHP friendly values: <option value="Pacific/Midway">(GMT-11:00) Midway Island, Samoa</option> <option value="America/Adak">(GMT-10:00) Hawaii-Aleutian</option> <option value="Etc/GMT+10">(GMT-10:00) Hawaii</option> <option value="Pacific/Marquesas">(GMT-09:30) Marquesas Islands</option> <option value="Pacific/Gambier">(GMT-09:00) Gambier Islands</option> <option value="America/Anchorage">(GMT-09:00) Alaska</option> <option value="America/Ensenada">(GMT-08:00) Tijuana, Baja California</option> <option value="Etc/GMT+8">(GMT-08:00) Pitcairn Islands</option> <option value="America/Los_Angeles">(GMT-08:00) Pacific Time (US & Canada)</option> <option value="America/Denver">(GMT-07:00) Mountain Time (US & Canada)</option> <option value="America/Chihuahua">(GMT-07:00) Chihuahua, La Paz, Mazatlan</option> <option value="America/Dawson_Creek">(GMT-07:00) Arizona</option> <option value="America/Belize">(GMT-06:00) Saskatchewan, Central America</option> <option value="America/Cancun">(GMT-06:00) Guadalajara, Mexico City, Monterrey</option> <option value="Chile/EasterIsland">(GMT-06:00) Easter Island</option> <option value="America/Chicago">(GMT-06:00) Central Time (US & Canada)</option> <option value="America/New_York">(GMT-05:00) Eastern Time (US & Canada)</option> <option value="America/Havana">(GMT-05:00) Cuba</option> <option value="America/Bogota">(GMT-05:00) Bogota, Lima, Quito, Rio Branco</option> <option value="America/Caracas">(GMT-04:30) Caracas</option> <option value="America/Santiago">(GMT-04:00) Santiago</option> <option value="America/La_Paz">(GMT-04:00) La Paz</option> <option value="Atlantic/Stanley">(GMT-04:00) Faukland Islands</option> <option value="America/Campo_Grande">(GMT-04:00) Brazil</option> <option value="America/Goose_Bay">(GMT-04:00) Atlantic Time (Goose Bay)</option> <option value="America/Glace_Bay">(GMT-04:00) Atlantic Time (Canada)</option> <option value="America/St_Johns">(GMT-03:30) Newfoundland</option> <option value="America/Araguaina">(GMT-03:00) UTC-3</option> <option value="America/Montevideo">(GMT-03:00) Montevideo</option> <option value="America/Miquelon">(GMT-03:00) Miquelon, St. Pierre</option> <option value="America/Godthab">(GMT-03:00) Greenland</option> <option value="America/Argentina/Buenos_Aires">(GMT-03:00) Buenos Aires</option> <option value="America/Sao_Paulo">(GMT-03:00) Brasilia</option> <option value="America/Noronha">(GMT-02:00) Mid-Atlantic</option> <option value="Atlantic/Cape_Verde">(GMT-01:00) Cape Verde Is.</option> <option value="Atlantic/Azores">(GMT-01:00) Azores</option> <option value="Europe/Belfast">(GMT) Greenwich Mean Time : Belfast</option> <option value="Europe/Dublin">(GMT) Greenwich Mean Time : Dublin</option> <option value="Europe/Lisbon">(GMT) Greenwich Mean Time : Lisbon</option> <option value="Europe/London">(GMT) Greenwich Mean Time : London</option> <option value="Africa/Abidjan">(GMT) Monrovia, Reykjavik</option> <option value="Europe/Amsterdam">(GMT+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna</option> <option value="Europe/Belgrade">(GMT+01:00) Belgrade, Bratislava, Budapest, Ljubljana, Prague</option> <option value="Europe/Brussels">(GMT+01:00) Brussels, Copenhagen, Madrid, Paris</option> <option value="Africa/Algiers">(GMT+01:00) West Central Africa</option> <option value="Africa/Windhoek">(GMT+01:00) Windhoek</option> <option value="Asia/Beirut">(GMT+02:00) Beirut</option> <option value="Africa/Cairo">(GMT+02:00) Cairo</option> <option value="Asia/Gaza">(GMT+02:00) Gaza</option> <option value="Africa/Blantyre">(GMT+02:00) Harare, Pretoria</option> <option value="Asia/Jerusalem">(GMT+02:00) Jerusalem</option> <option value="Europe/Minsk">(GMT+02:00) Minsk</option> <option value="Asia/Damascus">(GMT+02:00) Syria</option> <option value="Europe/Moscow">(GMT+03:00) Moscow, St. Petersburg, Volgograd</option> <option value="Africa/Addis_Ababa">(GMT+03:00) Nairobi</option> <option value="Asia/Tehran">(GMT+03:30) Tehran</option> <option value="Asia/Dubai">(GMT+04:00) Abu Dhabi, Muscat</option> <option value="Asia/Yerevan">(GMT+04:00) Yerevan</option> <option value="Asia/Kabul">(GMT+04:30) Kabul</option> <option value="Asia/Yekaterinburg">(GMT+05:00) Ekaterinburg</option> <option value="Asia/Tashkent">(GMT+05:00) Tashkent</option> <option value="Asia/Kolkata">(GMT+05:30) Chennai, Kolkata, Mumbai, New Delhi</option> <option value="Asia/Katmandu">(GMT+05:45) Kathmandu</option> <option value="Asia/Dhaka">(GMT+06:00) Astana, Dhaka</option> <option value="Asia/Novosibirsk">(GMT+06:00) Novosibirsk</option> <option value="Asia/Rangoon">(GMT+06:30) Yangon (Rangoon)</option> <option value="Asia/Bangkok">(GMT+07:00) Bangkok, Hanoi, Jakarta</option> <option value="Asia/Krasnoyarsk">(GMT+07:00) Krasnoyarsk</option> <option value="Asia/Hong_Kong">(GMT+08:00) Beijing, Chongqing, Hong Kong, Urumqi</option> <option value="Asia/Irkutsk">(GMT+08:00) Irkutsk, Ulaan Bataar</option> <option value="Australia/Perth">(GMT+08:00) Perth</option> <option value="Australia/Eucla">(GMT+08:45) Eucla</option> <option value="Asia/Tokyo">(GMT+09:00) Osaka, Sapporo, Tokyo</option> <option value="Asia/Seoul">(GMT+09:00) Seoul</option> <option value="Asia/Yakutsk">(GMT+09:00) Yakutsk</option> <option value="Australia/Adelaide">(GMT+09:30) Adelaide</option> <option value="Australia/Darwin">(GMT+09:30) Darwin</option> <option value="Australia/Brisbane">(GMT+10:00) Brisbane</option> <option value="Australia/Hobart">(GMT+10:00) Hobart</option> <option value="Asia/Vladivostok">(GMT+10:00) Vladivostok</option> <option value="Australia/Lord_Howe">(GMT+10:30) Lord Howe Island</option> <option value="Etc/GMT-11">(GMT+11:00) Solomon Is., New Caledonia</option> <option value="Asia/Magadan">(GMT+11:00) Magadan</option> <option value="Pacific/Norfolk">(GMT+11:30) Norfolk Island</option> <option value="Asia/Anadyr">(GMT+12:00) Anadyr, Kamchatka</option> <option value="Pacific/Auckland">(GMT+12:00) Auckland, Wellington</option> <option value="Etc/GMT-12">(GMT+12:00) Fiji, Kamchatka, Marshall Is.</option> <option value="Pacific/Chatham">(GMT+12:45) Chatham Islands</option> <option value="Pacific/Tongatapu">(GMT+13:00) Nuku'alofa</option> <option value="Pacific/Kiritimati">(GMT+14:00) Kiritimati</option> Or just using PHP it's self $timezones = DateTimeZone::listAbbreviations(); $cities = array(); foreach( $timezones as $key => $zones ) { foreach( $zones as $id => $zone ) { /** * Only get timezones explicitely not part of "Others". * @see http://www.php.net/manual/en/timezones.others.php */ if ( preg_match( '/^(America|Antartica|Arctic|Asia|Atlantic|Europe|Indian|Pacific)\//', $zone['timezone_id'] ) && $zone['timezone_id']) { $cities[$zone['timezone_id']][] = $key; } } } // For each city, have a comma separated list of all possible timezones for that city. foreach( $cities as $key => $value ) $cities[$key] = join( ', ', $value); // Only keep one city (the first and also most important) for each set of possibilities. $cities = array_unique( $cities ); // Sort by area/city name. ksort( $cities ); It seems like the last one would be the safest as it would grow with the PHP release being used. You could also flip that array around when needed to tie timezones to city names.

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