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• Exposing the ipPhone attribute to Communicator and the OCS address book service

  - by Doug Luxem

  I am in the process of integrating OCS with our Cisco phone system using CUCIMOC. After some fiddling with the phone normalization rules, it appears that I can get PSTN numbers to be dialed though the CUCIMOC interface (yay!). However, during this process I came to realize that the ipPhone attribute in Active Directory does not appear to be exposed to Communicator (and CUCIMOC). What is strange though, is that I can see from the OCS address book service "Invalid_AD_Phone_Numbers.txt" that the attribute is processed by the address book service. My question is, how do I expose the ipPhone field in Office Communicator? Currently, Communicator maps like this - Work = telephoneNumber Mobile = mobile Home = homePhone Attributes such as otherHomePhone, ipPhone, otherMobile, otherTelephone, otherIpPhone are ignored.

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• Should devs, testers and business users have one unified test script?

  - by Carlos Jaime C. De Leon

  In development, I would normally have my own test scripts that would document the data, scenarios and execution steps that I plan to test; this is my dev test plan. When the functionality has been deployed to Test, testers test it using their own test script that they wrote. In UAT, the business user then tests using their own test plan. In retrospect, it looks like this provides a better coverage, with dev tests having a mix of black and white box testing, while testers and business users focus on black box testing. But on the other hand, this brings up distinct test cases that only are executed per stage (ie. some cases which testers thought of are only executed on Test stage) and it would like the dev missed it, which makes it a finding/bug. Is it worth consolidating the test scripts from the start? Thus using one unified test script, or is it abit difficult to do this upfront?

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• Orange dope ses outils de communications et de collaboration Cloud avec une version « as a service » de sa solution Business Together

  Cloud : Orange veut accélère le développement des communications et de la collaboration hébergées Avec une nouvelle version « as a service » de sa solution Business Together Il y a peu, nous parlions d'un secteur en plein boom avec la gestion de flottes mobiles et de la carte que voulait jouer Orange face aux éditeurs. Mais le cloud, toujours en très forte croissance, est essentiellement porté par les outils collaboratifs. Dans ce domaine, on parle souvent de « pure player » comme Office 365, les Google Apps for Business, voire de Zoho. Mais tout comme pour la gestion de flottes, on évoque un peu moins les offres...

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• ACER ASPIRE ONE, WIFI Atheros Communications Inc. AR9462 problem with 12.10

  - by antoine

  I have an ACER ASPIRE ONE AO756-Series, equipped with A wifi controller Atheros Communications Inc. AR9462 Everything worked fine on 12.04, but when I upgraded to 12.10 I experimented some issues : * wifi does work ! * still, the wifi icon/menu does not react normally : 1) it is always grey, hence not indicating if connected or not, 2) It does not react to me clicking on it (disconnect, change the network, desactive wifi, etc) So it's not a critical issue because I can change the active wifi connection through control pannel, but it is very annoying. Do you know of an solution around this issue ? thanks a lot antoine

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• Les processeurs multi-cores pourraient gagner en performances, grâce à des communications internes six fois plus rapides

  Les processeurs multi-cores pourraient gagner en performances, grâce à des communications internes six fois plus rapides Des chercheurs américains, de l'Université de la Caroline du Nord, on fait une découverte qui pourrait améliorer les performances des puces multicores. En effet, la majorité des processeurs actuels de 4 ou 8 coeurs, connaissent des difficultés à voir leurs cores communiquer directement entre eux. Mais une alternative serait possible. Au lieu de devoir passer par la mémoire pour envoyer et récupérer des données, plusieurs coeurs travaillant sur la même tâche pourraient bénéficier d'une accélération matérielle. En effet, les ingénieurs développant le projet ont mis au point une HAQu (h...

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• Can communications & computer engineer work as a programmer? [closed]

  - by Egy Prot

  I'm studying now communications & computer engineering. The professor told me that: Engineers have much hiring priority than Computer Scientists. It's good I've the ability to apply for the faculty of engineering. This'll help me to achieve my ambition to be a programmer. We'll study computer science. While I was browsing, I only saw computer science, computer science... etc. Courses vary from a faculty to another. Can he be right? If he's right, will employers prefer Computer Scientists or Engineers?

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• Can Near Field Communications (NFC) Benefit your Supply Chain?

  - by Stephen Slade

  Leading firms continue to leverage the latest tools and technologies to drive performance especially around minimizing transaction costs. With razor thin margins in manufacturing and distribution, the leading producers are resorting to Near Field Communications to gain efficiencies.  In this week’s CIO magazine (Apr1, 2012, pg.30, see http://www.cio.com)  Lauren Brousell talks of the things you need to know to make a more informed decision with NFC.  Sandy Shen of Gartner says NFC appeals because "it supports any services that requires data transfer and authentication' 1. NFC is Cheap and Easy - short range transmitting technology connecting smartphones to data transfer. 2. Adoption Seems Inevitable - more merchants will use NCF for payments in the futures. Wallets are becoming obsolete. 3. It's a Hot Potato for Enterprise - Business with credit card companies and cell phone providers are debating who handles the billing process. 4. It's in use Overseas. Japan uses FeliCa to pay by smartphone. In the US, billing agreements are causing territorial conflict. 5. Security Risks Come Standard. As people lose HH devices, security will be an ongoing concern. Credentials and timeout features and alleviate to some extent. My prediction: In 5 years, we won't have wallets in our pockets.  Our secure and all-powerful smart phones will be our electronic portable banks and execute the transaction for us based on our preferences and propensities and electronically execute the transaction for the supply chain.

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• Deactivate dead OCS 2007 R2 Edge Server?

  - by slashp

  I'm having a surprising issue where our old OCS 2007 R2 Edge server died of hardware failure (no backup) in the middle of our move to Lync. How can I forcefully remove the Edge server from the organization without being able to deactivate the role from the server itself? I've noticed the correct procedure for uninstalling OCS 2007 R2 is as follows: If you are removing an Edge Server, a Mediation Server, an Archiving Server, or a Monitoring Server, remove the Office Communications Server 2007 R2 components in the following sequence: Microsoft Office Communications Server 2007 R2 Edge Server Microsoft Office Communications Server 2007 R2 Mediation Server Microsoft Office Communications Server 2007 R2 Archiving Server Microsoft Office Communications Server 2007 R2 Monitoring Server Microsoft Office Communications Server 2007 R2 Core Components Microsoft Office Communications Server 2007 R2 Unified Communications Managed API 2.0 Core Redistribution package And to deactivate an Edge server: http://technet.microsoft.com/en-us/library/dd572832(v=office.13).aspx Any advice would be greatly appreciated.

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• Get Contact Profile Information from Office Communicator (OCS) SDK in C#?

  - by Andrew

  Hi, My company uses MS Office Communicator Server (OCS) 2007 R2, and I am accessing with C# with the SDK. If I right click on a contact in OCS, I get the option to 'View Contact Card'. I want access to this via the API! Unfortunately I can find nothing in the SDK documentation to get at this. There is a method called 'ViewProfile' which is unsupported, and I can find nothing out there about it. I could of course go directly to the Active Directory account of the contact, but that would require my machine to connect to the organization via VPN. Since most of us work 'offline' I would prefer not to do this. (The data I need is anyway in OCS!) Thanks in advance, Andrew

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• error detection/correction/recovery in serial protocols

  - by Jason S

  I have some designing to do for a serial protocol and am running into some questions that I figure must have been considered elsewhere. So I'm wondering if there are some recommendations for best practices in designing serial protocols. (Please either state a fact that is easily verifiable, or cite a reputable source if you make a claim.) General recommendations for websites/books are also welcome. In particular I have to deal with issues like parsing a stream of bytes into packets verifying a packet is correct (easy with a CRC, for instance) identifying reasonable types of errors that can occur (e.g. in a point-to-point serial stream, sporadic single bit errors, and dropped series of bytes, are both likely, but extra phantom bytes are unlikely; whereas with a record stored in flash memory or on a disk drive the types of errors that predominate are different) error correction or recovery (if I detect an error in a packet, can I correct it? If not, can I resync to the boundary of the next packet?) how to make variable-length packets robust to error correction / recovery. Any suggestions?

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• Checking COM Port Availability in C#

  - by Jim Fell

  Hello. My C# application populates a comboBox with the COM ports found on the system. I would like the mark the COM ports that are in use as such. I know that I can use try / catch blocks to attempt to open every COM port, but I was wondering if there is a more graceful way to do this. Perhaps using a WMI query? I am using Microsoft Visual C# 2008 Express Edition (.NET 2.0). Any thoughts or suggestions you may have would be appreciated. Thanks.

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• Serial Data Not Transmitted in C# Application

  - by Jim Fell

  Hello. I have a C# application wherein serial (COM1) data appears to sometimes not get transmitted. Following is a simplified snippet of my code (calls to textBox writes have been removed): try { serialPort1.Write("D"); serialPort1.Write(msg, 0, 512); serialPort1.Write("d"); serialPort1.Write(pCsum, 0, 2); } catch (SystemException ex) { /* ... */ } What is odd is that this same code works just fine when the port is configured for 115.2Kbps. However, when running at 9600bps data that should be transmitted by this code seems to not get transmitted. I have verified this by monitoring the receive flag on the remote device. No exceptions are thrown from within the try statement. Is there something else (Flush, etc.) that I should be doing to make sure the data is transmitted? Any thoughts or suggestions you may have would be appreciated. I'm using Microsoft Visual C# 2008 Express Edition. Thanks.

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• Cisco Unified Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

  - by user66267

  Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also use Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error: "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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• What is the difference between cubes and the Unified Dimensional Model (if any)?

  - by ngm

  I'm currently researching SQL Server 2008 as a business intelligence solution, and currently looking at Analysis Services (and I'm pretty new to business intelligence as a whole...) I'm a bit confused by some of the terms in SSAS, particularly the conceptual differences between cubes and MS's Unified Dimensional Model. I believe that a cube in SSAS is basically an OLAP cube -- dimensions, measures, something that sits between the underlying data source and a business user. But then that's kind of what I understand UDM to be as well. The docs for SQL Server 2005 seem to suggest as much: "A cube is essentially synonymous with a Unified Dimensional Model (UDM)". But then the SQL Server 2008 pages sort of suggest that UDM is a wrapper for both multidimensional data (cubes) and relational data: "Use the Unified Dimensional Model to provide one consolidated business view for relational and multidimensional data that includes business entities, business logic, calculations, and metrics." This blog post suggests similarly: "UDM provides a single dimensional model for all OLAP analysis and relational reporting needs. So you can use either MDX or SQL" Is UDM something that sits above cubes? Or are they the same thing? I presume I would develop cubes with the Cube Designer application; what would I develop a UDM with?

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• PRISM : « la chasse est lancée » contre l'auteur des fuites, nouvelles révélations sur la manière dont la NSA s'intéresse aux communications chiffrées

  Le projet PRISM autorise les fédéraux américains à fouiller nos données stockées en ligne un ancien employé aux renseignements le dévoileSe basant sur des fuites d'un ancien employé au renseignement américain, l'éditorial américain Washington Post a révélé que l'agence de sécurité nationale américaine (NSA) et le FBI avaient accès aux bases de données de neuf poids lourds sur internet, parmi lesquels Facebook, Google ou même encore plus récemment Apple. Le projet, au nom de code PRISM, mis en place depuis 2007, permet aux deux agences de fouiller les données clients de ces entreprises sans aucune ordonnance préalable de la justice.

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• Are your personal insecurities screwing up your internal communications?

  - by Lucy Boyes

  I do some internal comms as part of my job. Quite a lot of it involves talking to people about stuff. I’m spending the next couple of weeks talking to lots of people about internal comms itself, because we haven’t done a lot of audience/user feedback gathering, and it turns out that if you talk to people about how they feel and what they think, you get some pretty interesting insights (and an idea of what to do next that isn’t just based on guesswork and generalising from self). Three things keep coming up from talking to people about what we suck at  in terms of internal comms. And, as far as I can tell, they’re all examples where personal insecurity on the part of the person doing the communicating makes the experience much worse for the people on the receiving end. 1. Spending time telling people how you’re going to do something, not what you’re doing and why Imagine you’ve got to give an update to a lot of people who don’t work in your area or department but do have an interest in what you’re doing (either because they want to know because they’re curious or because they need to know because it’s going to affect their work too). You don’t want to look bad at your job. You want to make them think you’ve got it covered – ideally because you do*. And you want to reassure them that there’s lots of exciting work going on in your area to make [insert thing of choice] happen to [insert thing of choice] so that [insert group of people] will be happy. That’s great! You’re doing a good job and you want to tell people about it. This is good comms stuff right here. However, you’re slightly afraid you might secretly be stupid or lazy or incompetent. And you’re exponentially more afraid that the people you’re talking to might think you’re stupid or lazy or incompetent. Or pointless. Or not-adding-value. Or whatever the thing that’s the worst possible thing to be in your company is. So you open by mentioning all the stuff you’re going to do, spending five minutes or so making sure that everyone knows that you’re DOING lots of STUFF. And the you talk for the rest of the time about HOW you’re going to do the stuff, because that way everyone will know that you’ve thought about this really hard and done tons of planning and had lots of great ideas about process and that you’ve got this one down. That’s the stuff you’ve got to say, right? To prove you’re not fundamentally worthless as a human being? Well, maybe. But probably not. See, the people who need to know how you’re going to do the stuff are the people doing the stuff. And those are the people in your area who you’ve (hopefully-please-for-the-love-of-everything-holy) already talked to in depth about how you’re going to do the thing (because else how could they help do it?). They are the only people who need to know the how**. It’s the difference between strategy and tactics. The people outside of your bubble of stuff-doing need to know the strategy – what it is that you’re doing, why, where you’re going with it, etc. The people on the ground with you need the strategy and the tactics, because else they won’t know how to do the stuff. But the outside people don’t really need the tactics at all. Don’t bother with the how unless your audience needs it. They probably don’t. It might make you feel better about yourself, but it’s much more likely that Bob and Jane are thinking about how long this meeting has gone on for already than how personally impressive and definitely-not-an-idiot you are for knowing how you’re going to do some work. Feeling marginally better about yourself (but, let’s face it, still insecure as heck) is not worth the cost, which in this case is the alienation of your audience. 2. Talking for too long about stuff This is kinda the same problem as the previous problem, only much less specific, and I’ve more or less covered why it’s bad already. Basic motivation: to make people think you’re not an idiot. What you do: talk for a very long time about what you’re doing so as to make it sound like you know what you’re doing and lots about it. What your audience wants: the shortest meaningful update. Some of this is a kill your darlings problem – the stuff you’re doing that seems really nifty to you seems really nifty to you, and thus you want to share it with everyone to show that you’re a smart person who thinks up nifty things to do. The downside to this is that it’s mostly only interesting to you – if other people don’t need to know, they likely also don’t care. Think about how you feel when someone is talking a lot to you about a lot of stuff that they’re doing which is at best tangentially interesting and/or relevant. You’re probably not thinking that they’re really smart and clearly know what they’re doing (unless they’re talking a lot and being really engaging about it, which is not the same as talking a lot). You’re probably thinking about something totally unrelated to the thing they’re talking about. Or the fact that you’re bored. You might even – and this is the opposite of what they’re hoping to achieve by talking a lot about stuff – be thinking they’re kind of an idiot. There’s another huge advantage to paring down what you’re trying to say to the barest possible points – it clarifies your thinking. The lightning talk format, as well as other formats which limit the time and/or number of slides you have to say a thing, are really good for doing this. It’s incredibly likely that your audience in this case (the people who need to know some things about your thing but not all the things about your thing) will get everything they need to know from five minutes of you talking about it, especially if trying to condense ALL THE THINGS into a five-minute talk has helped you get clear in your own mind what you’re doing, what you’re trying to say about what you’re doing and why you’re doing it. The bonus of this is that by being clear in your thoughts and in what you say, and in not taking up lots of people’s time to tell them stuff they don’t really need to know, you actually come across as much, much smarter than the person who talks for half an hour or more about things that are semi-relevant at best. 3. Waiting until you’ve got every detail sorted before announcing a big change to the people affected by it This is the worst crime on the list. It’s also human nature. Announcing uncertainty – that something important is going to happen (big reorganisation, product getting canned, etc.) but you’re not quite sure what or when or how yet – is scary. There are risks to it. Uncertainty makes people anxious. It might even paralyse them. You can’t run a business while you’re figuring out what to do if you’ve paralysed everyone with fear over what the future might bring. And you’re scared that they might think you’re not the right person to be in charge of [thing] if you don’t even know what you’re doing with it. Best not to say anything until you know exactly what’s going to happen and you can reassure them all, right? Nope. The people who are going to be affected by whatever it is that you don’t quite know all the details of yet aren’t stupid***. You wouldn’t have hired them if they were. They know something’s up because you’ve got your guilty face on and you keep pulling people into meeting rooms and looking vaguely worried. Here’s the deal: it’s a lot less stressful for everyone (including you) if you’re up front from the beginning. We took this approach during a recent company-wide reorganisation and got really positive feedback. People would much, much rather be told that something is going to happen but you’re not entirely sure what it is yet than have you wait until it’s all fixed up and then fait accompli the heck out of them. They will tell you this themselves if you ask them. And here’s why: by waiting until you know exactly what’s going on to communicate, you remove any agency that the people that the thing is going to happen to might otherwise have had. I know you’re scared that they might get scared – and that’s natural and kind of admirable – but it’s also patronising and infantilising. Ask someone whether they’d rather work on a project which has an openly uncertain future from the beginning, or one where everything’s great until it gets shut down with no forewarning, and very few people are going to tell you they’d prefer the latter. Uncertainty is humanising. It’s you admitting that you don’t have all the answers, which is great, because no one does. It allows you to be consultative – you can actually ask other people what they think and how they feel and what they’d like to do and what they think you should do, and they’ll thank you for it and feel listened to and respected as people and colleagues. Which is a really good reason to start talking to them about what’s going on as soon as you know something’s going on yourself. All of the above assumes you actually care about talking to the people who work with you and for you, and that you’d like to do the right thing by them. If that’s not the case, you can cheerfully disregard the advice here, but if it is, you might want to think about the ways above – and the inevitable countless other ways – that making internal communication about you and not about your audience could actually be doing the people you’re trying to communicate with a huge disservice. So take a deep breath and talk. For five minutes or so. About the important things. Not the other things. As soon as you possibly can. And you’ll be fine.   *Of course you do. You’re good at your job. Don’t worry. **This might not always be true, but it is most of the time. Other people who need to know the how will either be people who you’ve already identified as needing-to-know and thus part of the same set as the people in you’re area you’ve already discussed this with, or else they’ll ask you. But don’t bring this stuff up unless someone asks for it, because most of the people in the audience really don’t care and you’re wasting their time. ***I mean, they might be. But let’s give them the benefit of the doubt and assume they’re not.

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• All-in-One IP Communications Appliance &amp;#150; Now with Software Tools

  In addition to VoIP, firewall, and a passel of servers, Sutus's BC5880 offers SAP financials and CRM functionality.

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• Using Essential Use Cases to design a UI-centric Application

  - by Bruno Brant

  Hello all, I'm begging a new project (oh, how I love the fresh taste of a new project!) and we are just starting to design it. In short: The application is a UI that will enable users to model an execution flow (a Visio like drag & drop interface). So our greatest concern is usability and features that will help the users model fast and clearly the execution flow. Our established methodology makes extensive use of Use Cases in order to create a harmonious view of the application between the programmers and users. This is a business concern, really: I'd prefer to use an Agile Method with User Stories rather than User Cases, but we need to define a clear scope to sell the product to our clients. However, Use Cases have a number of flaws, most of which are related to the fact that they include technical details, like UI, etc, as can be seem here. But, since we can't use User Stories and a fully interactive design, I've decided that we compromise: I will be using Essential Use Cases in order to hide those details. Now I have another problem: it's essential (no pun intended) to have a clear description of UI interaction, so, how should I document it? In other words, how do I specify a application through the use of Essential Use Cases where the UI interaction is vital to it? I can see some alternatives: Abandon the use of Use Cases since they don't correctly represent the problem Do not include interface descriptions in the use case, but create another documentation (Story Boards) and link then to the Essential Use Cases Include UI interaction description to the Essential Use Cases, since they are part of the business rules in the perspective of the users and the application itself

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• How does RUP deal with risk?

  - by Pamela

  How is done risk management trough RUP??

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• Siebel 8.1.1 for Communication

  The latest release of Siebel CRM 8.1.1 includes many new features and enhancements for the Communications industry. In this webcast, you’ll hear from Brenda Harris, Principal Product Strategy Manager for Communications here at Oracle. She’ll explain how Siebel Communications 8.1.1 will help your communications company provide the most differentiated and personalized customer experience proven to increase customer loyalty and profitability levels.

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• Microsoft annonce un mouvement important vers la téléphonie et la communication unifiée avec Communi

  Microsoft annonce Communications Server 14 pour le deuxième semestre 2010 et fait un pas stratégique important vers a téléphonie Microsoft entend renforcer son positionnement dans la téléphonie. Lors de la conférence VoiceCon 2010 à Orlando, Microsoft vient d'annoncer que la prochaine version de son logiciel de communications unifiées, Communications Server 14, sera disponible au cours du second semestre 2010. Dans son discours d'ouverture, Gurdeep Singh Pall, Vice-président de la division Communications Unifiées chez Microsoft, a ainsi réalisé une démonstration publique du nouveau logiciel avant de réaffirmer l'ambition de Redmond de se positionner comme un acteur majeur de la téléphonie...

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• How should I handle search engines auto-correcting the spelling of a site's name?

  - by Nathan G.

  A client's site and company is called 'Tranin Communications' (Tranin is her last name). It ranks well in searches for her name but rather poorly in searches for the name of her site/company. I realized that this is largely due to* search engines (Google especially) assuming that the query was misspelled and automatically including results for both 'train communications' and 'communications training'. Both of those queries yield many high-ranking sites that completely drown out hers. Sometimes Google even shows results for 'communications training' instead of 'tranin communications', hiding her site altogether. Is there a way to report an incorrect auto-correction to Google or something I can do to discourage this behavior (e.g. a meta tag)? My searches have come up cold, any suggestions would be appreciated. *I've come to this conclusion because her site ranks very highly when the same queries are put in quotes.

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• What is used instead of SendMessage and PostMessage in Java to handle inter-thread communications?

  - by Kieveli

  I'm from a WinAPI / C++ background, and I'm curious as to what the Java world uses in place of a threaded message loop in a worker thread to handle communications and interactions between threads. The idea is to use a message pump in both the worker thread, and the main thread, and have them posting messages back and forth. This solution is very WinAPI / C++ centric, and probably not the preferred method of achieving this goal in Java. What is the 'Java' way to do something like this?

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• cannot establish a connection to jdbc:mysql://69.144.150.5:3366/DCQ using com.mysql.jdbc.Driver Communications link failure

  - by Rambo

  I have a database made on the server... How to use this database in our application to be made in netbeans..? I am getting the error : cannot establish a connection to jdbc:mysql://69.144.150.5:3366/DCQ using com.mysql.jdbc.Driver (Communications link failure The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server.) Please help..thanks..

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• Play! Framework 1.2.4 --- C3P0 settings to avoid Communications link failure do to idle time

  - by HelpMeStackOverflowMyOnlyHope

  I'm trying to customize my C3P0 settings to avoid the error shown at the bottom of this post. It was suggested at this url --- http://make-it-open.blogspot.com/2008/12/sql-error-0-sqlstate-08s01.html --- to adjust the settings as follows: In hibernate.cfg.xml, write <property name="c3p0.min_size">5</property> <property name="c3p0.max_size">20</property> <property name="c3p0.timeout">1800</property> <property name="c3p0.max_statements">50</property> Then create "c3p0.properties" in your root classpath folder and write c3p0.testConnectionOnCheckout=true c3p0.acquireRetryDelay=1000 c3p0.acquireRetryAttempts=1 I've tried to make those adjustments following the direction of the Play! Framework documentation, where they say use "db.pool..." as follows: db.pool.timeout=1800 db.pool.maxSize=15 db.pool.minSize=5 db.pool.initialSize=5 db.pool.acquireRetryAttempts=1 db.pool.preferredTestQuery=SELECT 1 db.pool.testConnectionOnCheckout=true db.pool.acquireRetryDelay=1000 db.pool.maxStatements=50 Are those settings not going to work? Should I be trying to set them in a different way? With those settings I still get the error shown below, that is due to to long of a idle time. Complete Stack Trace of Error: 23:00:44,932 WARN ~ SQL Error: 0, SQLState: 08S01 2012-04-13T23:00:44+00:00 app[web.1]: 23:00:44,932 ERROR ~ Communications link failure 2012-04-13T23:00:44+00:00 app[web.1]: 2012-04-13T23:00:44+00:00 app[web.1]: The last packet successfully received from the server was 274,847 milliseconds ago. The last packet sent successfully to the server was 7 milliseconds ago. 2012-04-13T23:00:44+00:00 app[web.1]: 23:00:44,934 ERROR ~ Why the driver complains here? 2012-04-13T23:00:44+00:00 app[web.1]: com.mysql.jdbc.exceptions.jdbc4.MySQLNonTransientConnectionException: No operations allowed after connection closed.Connection was implicitly closed by the driver. 2012-04-13T23:00:44+00:00 app[web.1]: at com.mysql.jdbc.Util.handleNewInstance(Util.java:407) 2012-04-13T23:00:44+00:00 app[web.1]: at com.mysql.jdbc.Util.getInstance(Util.java:382) 2012-04-13T23:00:44+00:00 app[web.1]: at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:1013) 2012-04-13T23:00:44+00:00 app[web.1]: at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:987) 2012-04-13T23:00:44+00:00 app[web.1]: at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:982) 2012-04-13T23:00:44+00:00 app[web.1]: at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:927) 2012-04-13T23:00:44+00:00 app[web.1]: at com.mysql.jdbc.ConnectionImpl.throwConnectionClosedException(ConnectionImpl.java:1213) 2012-04-13T23:00:44+00:00 app[web.1]: at com.mysql.jdbc.ConnectionImpl.getMutex(ConnectionImpl.java:3101) 2012-04-13T23:00:44+00:00 app[web.1]: at com.mysql.jdbc.ConnectionImpl.setAutoCommit(ConnectionImpl.java:4975) 2012-04-13T23:00:44+00:00 app[web.1]: at org.hibernate.jdbc.BorrowedConnectionProxy.invoke(BorrowedConnectionProxy.java:74) 2012-04-13T23:00:44+00:00 app[web.1]: at $Proxy49.setAutoCommit(Unknown Source) 2012-04-13T23:00:44+00:00 app[web.1]: at play.db.jpa.JPAPlugin.closeTx(JPAPlugin.java:368) 2012-04-13T23:00:44+00:00 app[web.1]: at play.db.jpa.JPAPlugin.onInvocationException(JPAPlugin.java:328) 2012-04-13T23:00:44+00:00 app[web.1]: at play.plugins.PluginCollection.onInvocationException(PluginCollection.java:447) 2012-04-13T23:00:44+00:00 app[web.1]: at play.Invoker$Invocation.onException(Invoker.java:240) 2012-04-13T23:00:44+00:00 app[web.1]: at play.jobs.Job.onException(Job.java:124) 2012-04-13T23:00:44+00:00 app[web.1]: at play.jobs.Job.call(Job.java:163) 2012-04-13T23:00:44+00:00 app[web.1]: at play.jobs.Job$1.call(Job.java:66) 2012-04-13T23:00:44+00:00 app[web.1]: at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334) 2012-04-13T23:00:44+00:00 app[web.1]: at java.util.concurrent.FutureTask.run(FutureTask.java:166) 2012-04-13T23:00:44+00:00 app[web.1]: at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$101(ScheduledThreadPoolExecutor.java:165) 2012-04-13T23:00:44+00:00 app[web.1]: at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:266) 2012-04-13T23:00:44+00:00 app[web.1]: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110) 2012-04-13T23:00:44+00:00 app[web.1]: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603) 2012-04-13T23:00:44+00:00 app[web.1]: at java.lang.Thread.run(Thread.java:636) 2012-04-13T23:00:44+00:00 app[web.1]: Caused by: com.mysql.jdbc.exceptions.jdbc4.CommunicationsException: Communications link failure

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