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  • Level 3 Communications Monitoring

    - by thursdasy
    Does level 3 Communications offer any type of map of current network status? It seems our connection here is getting high latency through their network. Also what is the experience asking them questions about if one of their appliances is malfunctioning or being overloaded because you are receiving bad latency in their network?

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  • New convenient Information Center about OUD in My Oracle Support

    - by Sylvain Duloutre
    A new "Information Center" dedicated to Oracle Unified Directory is available from the Oracle Support Site. This page provides you with all the useful links and news related to the product, including technical articles, docs, licensing info and the latest patches available. To access it, log into MOS (My Oracle Support) at http://support.oracle.com,  search for 1418884.2 doc id in the search field on the front page, then click on the "Information Center : Overview Oracle Unified Directory (OUD)" link.

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  • How to generate a unified diff in Ruby?

    - by jstayton
    After reading through this question about Ruby diff packages, I'm still not sure how to generate a unified diff from two text files. I'm not having trouble reading each file into a string (IO.read()), but I'm not finding any package that can generate a unified diff. Does one exist? Is doing a system call to diff even an option I should consider? (I'm thinking no.) Any help is appreciated! Thanks.

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  • Configuring a Unified Communications Certificate for many virtual hosts running in Jetty

    - by rrc7cz
    I have a single IP with Jetty serving up X sites on port 80. Basically you can sign up for our service, then point your domain www.mycompany.com to that IP, and Jetty will serve up your custom site. I would like to add SSL support for all sites. To simplify things, I've looked at getting a single Unified Communications Certificate to plug into Jetty and have it work for all sites. Is this possible? Has anyone done this before? Does Jetty only support traditional, single-domain certs? What issues might I run in to compared to a single-domain cert?

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  • Three Global Telecoms Soar With Siebel

    - by michael.seback
    Deutsche Telekom Group Selects Oracle's Siebel CRM to Underpin Next-Generation CRM Strategy The Deutsche Telekom Group (DTAG), one of the world's leading telecommunications companies, and a customer of Oracle since 2001, has invested in Oracle's Siebel CRM as the standard platform for its Next Generation CRM strategy; a move to lower the cost of managing its 120 million customers across its European businesses. Oracle's Siebel CRM is planned to be deployed in Germany and all of the company's European business within five years. "...Our Next-Generation strategy is a significant move to lower our operating costs and enhance customer service for all our European customers. Not only is Oracle underpinning this strategy, but is also shaping the way our company operates and sells to customers. We look forward to working with Oracle over the coming years as the technology is extended across Europe," said Dr. Steffen Roehn, CIO Deutsche Telekom AG... "The telecommunications industry is currently undergoing some major changes. As a result, companies like Deutsche Telekom are needing to be more intelligent about the way they use technology, particularly when it comes to customer service. Deutsche Telekom is a great example of how organisations can use CRM to not just improve services, but also drive more commercial opportunities through the ability to offer highly tailored offers, while the customer is engaged online or on the phone," said Steve Fearon, vice president CRM, EMEA Read more. Telecom Argentina S.A. Accelerates Time-to-Market for New Communications Products and Services Telecom Argentina S.A. offers basic telephone, urban landline, and national and international long-distance services...."With Oracle's Siebel CRM and Oracle Communication Billing and Revenue Management, we started a technological transformation that allows us to satisfy our critical business needs, such as improving customer service and quickly launching new phone and internet products and services." - Saba Gooley, Chief Information Officer, Wire Line and Internet Services, Telecom Argentina S.A.Read more. Türk Telekom Develops Benefits-Driven CRM Roadmap Türk Telekom Group provides integrated telecommunication services from public switched telephone network (PSTN) and global systems for mobile communications technology (GSM). to broadband internet...."Oracle Insight provided us with a structured deployment approach that makes sense for our business. It quantified the benefits of the CRM solution allowing us to engage with the relevant business owners; essential for a successful transformation program." - Paul Taylor, VP Commercial Transformation, Türk Telekom Read more.

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  • Another Marketing Conference, part two – the afternoon

    - by Roger Hart
    In my previous post, I’ve covered the morning sessions at AMC2012. Here’s the rest of the write-up. I’ve skipped Charles Nixon’s session which was a blend of funky futurism and professional development advice, but you can see his slides here. I’ve also skipped the Google presentation, as it was a little thin on insight. 6 – Brand ambassadors: Getting universal buy in across the organisation, Vanessa Northam Slides are here This was the strongest enforcement of the idea that brand and campaign values need to be delivered throughout the organization if they’re going to work. Vanessa runs internal communications at e-on, and shared her experience of using internal comms to align an organization and thereby get the most out of a campaign. She views the purpose of internal comms as: “…to help leaders, to communicate the purpose and future of an organization, and support change.” This (and culture) primes front line staff, which creates customer experience and spreads brand. You ensure a whole organization knows what’s going on with both internal and external comms. If everybody is aligned and informed, if everybody can clearly articulate your brand and campaign goals, then you can turn everybody into an advocate. Alignment is a powerful tool for delivering a consistent experience and message. The pathological counter example is the one in which a marketing message goes out, which creates inbound customer contacts that front line contact staff haven’t been briefed to handle. The NatWest campaign was again mentioned in this context. The good example was e-on’s cheaper tariff campaign. Building a groundswell of internal excitement, and even running an internal launch meant everyone could contribute to a good customer experience. They found that meter readers were excited – not a group they’d considered as obvious in providing customer experience. But they were a group that has a lot of face-to-face contact with customers, and often were asked questions they may not have been briefed to answer. Being able to communicate a simple new message made it easier for them, and also let them become a sales and marketing asset to the organization. 7 – Goodbye Internet, Hello Outernet: the rise and rise of augmented reality, Matt Mills I wasn’t going to write this up, because it was essentially a sales demo for Aurasma. But the technology does merit some discussion. Basically, it replaces QR codes with visual recognition, and provides a simple-looking back end for attaching content. It’s quite sexy. But here’s my beef with it: QR codes had a clear visual language – when you saw one you knew what it was and what to do with it. They were clunky, but they had the “getting started” problem solved out of the box once you knew what you were looking at. However, they fail because QR code reading isn’t native to the platform. You needed an app, which meant you needed to know to download one. Consequentially, you can’t use QR codes with and ubiquity, or depend on them. This means marketers, content providers, etc, never pushed them, and they remained and awkward oddity, a minority sport. Aurasma half solves problem two, and re-introduces problem one, making it potentially half as useful as a QR code. It’s free, and you can apparently build it into your own apps. Add to that the likelihood of it becoming native to the platform if it takes off, and it may have legs. I guess we’ll see. 8 – We all need to code, Helen Mayor Great title – good point. If there was anybody in the room who didn’t at least know basic HTML, and if Helen’s presentation inspired them to learn, that’s fantastic. However, this was a half hour sales pitch for a basic coding training course. Beyond advocating coding skills it contained no useful content. Marketers may also like to consider some of these resources if they’re looking to learn code: Code Academy – free interactive tutorials Treehouse – learn web design, web dev, or app dev WebPlatform.org – tutorials and documentation for web tech  11 – Understanding our inner creativity, Margaret Boden This session was the most theoretical and probably least actionable of the day. It also held my attention utterly. Margaret spoke fluently, fascinatingly, without slides, on the subject of types of creativity and how they work. It was splendid. Yes, it raised a wry smile whenever she spoke of “the content of advertisements” and gave an example from 1970s TV ads, but even without the attempt to meet the conference’s theme this would have been thoroughly engaging. There are, Margaret suggested, three types of creativity: Combinatorial creativity The most common form, and consisting of synthesising ideas from existing and familiar concepts and tropes. Exploratory creativity Less common, this involves exploring the limits and quirks of a particular constraint or style. Transformational creativity This is uncommon, and arises from finding a way to do something that the existing rules would hold to be impossible. In essence, this involves breaking one of the constraints that exploratory creativity is composed from. Combinatorial creativity, she suggested, is particularly important for attaching favourable ideas to existing things. As such is it probably worth developing for marketing. Exploratory creativity may then come into play in something like developing and optimising an idea or campaign that now has momentum. Transformational creativity exists at the edges of this exploration. She suggested that products may often be transformational, but that marketing seemed unlikely to in her experience. This made me wonder about Listerine. Crucially, transformational creativity is characterised by there being some element of continuity with the strictures of previous thinking. Once it has happened, there may be  move from a revolutionary instance into an explored style. Again, from a marketing perspective, this seems to chime well with the thinking in Youngme Moon’s book: Different Talking about the birth of Modernism is visual art, Margaret pointed out that transformational creativity has historically risked a backlash, demanding what is essentially an education of the market. This is best accomplished by referring back to the continuities with the past in order to make the new familiar. Thoughts The afternoon is harder to sum up than the morning. It felt less concrete, and was troubled by a short run of poor presentations in the middle. Mainly, I found myself wrestling with the internal comms issue. It’s one of those things that seems astonishingly obvious in hindsight, but any campaign – particularly any large one – is doomed if the people involved can’t believe in it. We’ve run things here that haven’t gone so well, of course we have; who hasn’t? I’m not going to air any laundry, but people not being informed (much less aligned) feels like a common factor. It’s tough though. Managing and anticipating information needs across an organization of any size can’t be easy. Even the simple things like ensuring sales and support departments know what’s in a product release, and what messages go with it are easy to botch. The thing I like about framing this as a brand and campaign advocacy problem is that it makes it likely to get addressed. Better is always sexier than less-worse. Any technical communicator who’s ever felt crowded out by a content strategist or marketing copywriter  knows this – increasing revenue gets a seat at the table far more readily than reducing support costs, even if the financial impact is identical. So that’s it from AMC. The big thought-provokers were social buying behaviour and eliciting behaviour change, and the value of internal communications in ensuring successful campaigns and continuity of customer experience. I’ll be chewing over that for a while, and I’d definitely return next year.      

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  • Can't seem to get C TCP Server-Client Communications Right

    - by Zeesponge
    Ok i need some serious help here. I have to make a TCP Server Client. When the Client connects to server using a three stage handshake. AFterwards... while the Client is running in the terminal, the user enters linux shell commands like xinput list, ls -1, ect... something that uses standard output. The server accepts the commands and uses system() (in a fork() in an infinite loop) to run the commands and the standard output is redirected to the client, where the client prints out each line. Afterward the server sends a completion signal of "\377\n". In which the client goes back to the command prompt asking for a new command and closes its connection and exit()'s when inputting "quit". I know that you have to dup2() both the STDOUT_FILENO and STDERR_FILENO to the clients file descriptor {dup2(client_FD, STDOUT_FILENO). Everything works accept when it comes for the client to retrieve system()'s stdout and printing it out... all i get is a blank line with a blinking cursor (client waiting on stdin). I tried all kinds of different routes with no avail... If anyone can help out i would greatly appreciate it TCP SERVER CODE include #include <sys/socket.h> #include <stdio.h> #include <string.h> #include <netinet/in.h> #include <signal.h> #include <unistd.h> #include <stdlib.h> #include <errno.h> //Prototype void handle_client(int connect_fd); int main() { int server_sockfd, client_sockfd; socklen_t server_len, client_len; struct sockaddr_in server_address; struct sockaddr_in client_address; server_sockfd = socket(AF_INET, SOCK_STREAM, 0); server_address.sin_family = AF_INET; server_address.sin_addr.s_addr = htonl(INADDR_ANY); server_address.sin_port = htons(9734); server_len = sizeof(server_address); bind(server_sockfd, (struct sockaddr *)&server_address, server_len); /* Create a connection queue, ignore child exit details and wait for clients. */ listen(server_sockfd, 10); signal(SIGCHLD, SIG_IGN); while(1) { printf("server waiting\n"); client_len = sizeof(client_address); client_sockfd = accept(server_sockfd, (struct sockaddr *)&client_address, &client_len); if(fork() == 0) handle_client(client_sockfd); else close(client_sockfd); } } void handle_client(int connect_fd) { const char* remsh = "<remsh>\n"; const char* ready = "<ready>\n"; const char* ok = "<ok>\n"; const char* command = "<command>\n"; const char* complete = "<\377\n"; const char* shared_secret = "<shapoopi>\n"; static char server_msg[201]; static char client_msg[201]; static char commands[201]; int sys_return; //memset client_msg, server_msg, commands memset(&client_msg, 0, sizeof(client_msg)); memset(&server_msg, 0, sizeof(client_msg)); memset(&commands, 0, sizeof(commands)); //read remsh from client read(connect_fd, &client_msg, 200); //check remsh validity from client if(strcmp(client_msg, remsh) != 0) { errno++; perror("Error Establishing Handshake"); close(connect_fd); exit(1); } //memset client_msg memset(&client_msg, 0, sizeof(client_msg)); //write remsh to client write(connect_fd, remsh, strlen(remsh)); //read shared_secret from client read(connect_fd, &client_msg, 200); //check shared_secret validity from client if(strcmp(client_msg, shared_secret) != 0) { errno++; perror("Invalid Security Passphrase"); write(connect_fd, "no", 2); close(connect_fd); exit(1); } //memset client_msg memset(&client_msg, 0, sizeof(client_msg)); //write ok to client write(connect_fd, ok, strlen(ok)); // dup2 STDOUT_FILENO <= client fd, STDERR_FILENO <= client fd dup2(connect_fd, STDOUT_FILENO); dup2(connect_fd, STDERR_FILENO); //begin while... while read (client_msg) from server and >0 while(read(connect_fd, &client_msg, 200) > 0) { //check command validity from client if(strcmp(client_msg, command) != 0) { errno++; perror("Error, unable to retrieve data"); close(connect_fd); exit(1); } //memset client_msg memset(&client_msg, 0, sizeof(client_msg)); //write ready to client write(connect_fd, ready, strlen(ready)); //read commands from client read(connect_fd, &commands, 200); //run commands using system( ) sys_return = system(commands); //check success of system( ) if(sys_return < 0) { perror("Invalid Commands"); errno++; } //memset commands memset(commands, 0, sizeof(commands)); //write complete to client write(connect_fd, complete, sizeof(complete)); } } TCP CLIENT CODE #include <sys/types.h> #include <sys/socket.h> #include <stdio.h> #include <string.h> #include <netinet/in.h> #include <arpa/inet.h> #include <unistd.h> #include <stdlib.h> #include <errno.h> #include "readline.c" int main(int argc, char *argv[]) { int sockfd; int len; struct sockaddr_in address; int result; const char* remsh = "<remsh>\n"; const char* ready = "<ready>\n"; const char* ok = "<ok>\n"; const char* command = "<command>\n"; const char* complete = "<\377\n"; const char* shared_secret = "<shapoopi>\n"; static char server_msg[201]; static char client_msg[201]; memset(&client_msg, 0, sizeof(client_msg)); memset(&server_msg, 0, sizeof(server_msg)); /* Create a socket for the client. */ sockfd = socket(AF_INET, SOCK_STREAM, 0); /* Name the socket, as agreed with the server. */ memset(&address, 0, sizeof(address)); address.sin_family = AF_INET; address.sin_addr.s_addr = inet_addr(argv[1]); address.sin_port = htons(9734); len = sizeof(address); /* Now connect our socket to the server's socket. */ result = connect(sockfd, (struct sockaddr *)&address, len); if(result == -1) { perror("ACCESS DENIED"); exit(1); } //write remsh to server write(sockfd, remsh, strlen(remsh)); //read remsh from server read(sockfd, &server_msg, 200); //check remsh validity from server if(strcmp(server_msg, remsh) != 0) { errno++; perror("Error Establishing Initial Handshake"); close(sockfd); exit(1); } //memset server_msg memset(&server_msg, 0, sizeof(server_msg)); //write shared secret text to server write(sockfd, shared_secret, strlen(shared_secret)); //read ok from server read(sockfd, &server_msg, 200); //check ok velidity from server if(strcmp(server_msg, ok) != 0 ) { errno++; perror("Incorrect security phrase"); close(sockfd); exit(1); } //? dup2 STDIN_FILENO = server socket fd? //dup2(sockfd, STDIN_FILENO); //begin while(1)/////////////////////////////////////// while(1){ //memset both msg arrays memset(&client_msg, 0, sizeof(client_msg)); memset(&server_msg, 0, sizeof(server_msg)); //print Enter Command, scan input, fflush to stdout printf("<<Enter Command>> "); scanf("%s", client_msg); fflush(stdout); //check quit input, if true close and exit successfully if(strcmp(client_msg, "quit") == 0) { printf("Exiting\n"); close(sockfd); exit(EXIT_SUCCESS); } //write command to server write(sockfd, command, strlen(command)); //read ready from server read(sockfd, &server_msg, 200); //check ready validity from server if(strcmp(server_msg, ready) != 0) { errno++; perror("Failed Server Communications"); close(sockfd); exit(1); } //memset server_msg memset(&server_msg, 0, sizeof(server_msg)); //begin looping and retrieving from stdin, //break loop at EOF or complete while((read(sockfd, server_msg, 200) != 0) && (strcmp(server_msg, complete) != 0)) { //while((fgets(server_msg, 4096, stdin) != EOF) || (strcmp(server_msg, complete) == 0)) { printf("%s", server_msg); memset(&server_msg, 0, sizeof(server_msg)); } } }

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  • UCS Documentation: Home1 or Home2? You Decide.

    - by joesciallo
    How you go about finding information can be a very personal affair. We each have our own style of locating content, we each have our particular bent. But when it comes to getting started finding technical information, sometimes the simplest ways are best, especially if you are relatively new to a product or technology, and you just need to get going quickly with that Installation Guide or those Release Notes. With that in mind, I recently created an alternative home page for the Unified Communications Suite documentation. You can now have your Home2, in addition to the original, more wiki-fied Home1. I would recommend Home2 for those who are used to, and are more comfortable with, the spreadsheet-like view of manuals: here you'll find those familiar titles and the option to either view on the wiki or download the equivalent PDF file. Once you get familiar with what guides are available for the UCS component products, then move on to the Home1 layout, and start using some of the more advanced techniques for finding content in a wiki. Either way, you should be able to locate the "thing" you are looking for.

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  • Can't connect to Office Communication Server through Unified Communications API

    - by Robin Clowers
    I am trying to connect to Office Communication Server using the Unified Communications Managed API. I have tried my user and a fresh user enabled for OCS. Both account can successfully log into the Office Communicator client, but fail using the API. When creating the network credential, if I pass in the username in the form domain\username, I get this error: SupportedAuthenticationProtocols=Ntlm, Kerberos Realm=SIP Communications Service FailureReason=InvalidCredentials ErrorCode=-2146893044 Microsoft.Rtc.Signaling.AuthenticationException: The log on was denied. Check that the proper credentials are being used and the account is active. ---> Microsoft.Rtc.Internal.Sip.AuthException: NegotiateSecurityAssociation failed, error: - 2146893044 If I leave off the domain in the username I this error: ResponseCode=404 ResponseText=Not Found DiagnosticInformation=ErrorCode=4005,Source=OCS.mydomain.com,Reason=Destination URI either not enabled for SIP or does not exist

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  • Alternate Client for Cisco Unified Personal Communicator protocol

    - by Jason M
    At work we have an in-house chat system using CUPC. Does anyone else out there use this? There are a few things I do not like about this client: Where's the chat log? If I close the window out, I have no way of getting my conversation back. Tabbed interface? That would be nice. I hate having multiple chat windows up, having to arrange them around my desktop as more people start talking to me. I don't like that I have to use this one-off application for this protocol when other chat clients will handle 99% of the other protocols I use. Tell me: Is the protcol an open standard for which other applications have support? (pidgin, adium, digsby, etc.) If not, can I overcome these issues from within CUPC? Perhaps there are newer versions of the client that overcome these issues.

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  • telephony + exchange 2010 (unified messaging)

    - by Aceth
    ok i am a complete n00b when it comes to telephony ... i was wondering we are beginning to play with exchange 2010 in the office ... How can i connect a telephone line into the server? so we can ring in and get our emails via phone (we have a spare direct line) I'm going to guess it's not as easy as sticking a 56k modem into the server? Cheers

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  • Alternate Client for Cisco Unified Personal Communicator protocol

    - by Jason M
    At work we have an in-house chat system using CUPC. Does anyone else out there use this? There are a few things I do not like about this client: Where's the chat log? If I close the window, I have no way of getting my conversation back. Tabbed interface? That would be nice. I hate having multiple chat windows up, having to arrange them around my desktop as more people start talking to me. I don't like that I have to use this one-off application for particular this protocol when other chat clients will handle 99% of the other protocols I use. Tell me: Is the protocol an open standard for which other applications have support? (pidgin, adium, digsby, etc.) If not, can I overcome these issues from within CUPC? Perhaps there are newer versions of the client that overcome these issues.

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  • choosing filesystem for unified storage

    - by maruti
    which file system can serve storage to Windows and VMware ESX clients? planning a storage server box ~ 10TB using NexentaStor or FreeNAS. this has to serve Primarily Windows 2003, 2008 servers and occasionally VMware ESX. is that possible? please correct me if wrong.thx

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  • Cisco Unifies Communications Manager 7.0 - Installing Extension Mobility

    - by Lance
    I've setup extension mobility to the best of my ability, however, it its perplexing me... From the materials I've been reading I have established I need to have the following URL in place: http://IP/emapp/EmAppServlet?device=#DEVICENAME# If I try and browse to this in a web browser I can a blankHTML page. When my registered phone (CIPC) presses Services - Extension Mobility, it just sits there / delivers a blank page. I figure this isn't coincidence... Any ideas?

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  • Low Latency Serial Communications In .Net

    - by bvillersjr
    I have been researching various third party libraries and approaches to low latency serial communications in .Net. I've read enough that I have now come full circle and know as little as I did when I started due to the variety of conflicting opinions. For example, the functionality in the Framework was ruled out due to some convincing articles stating: "that the Microsoft provided solution has not been stable across framework versions and is lacking in functionality." I have found articles bashing many of the older COM based libraries. I have found articles bashing the idea of a low latency .Net app as a whole due to garbage collection. I have also read articles demonstrating how P/Invoking Windows API functionality for the purpose of low latency communication is unacceptable. THIS RULES OUT JUST ABOUT ANY APPROACH I CAN THINK OF! I would really appreciate some words from those with been there / done that experience. Ideally, I could locate a solid library / partner and not have to build the communications library myself. I have the following simple objectives: Sustained low latency serial communication in C# / VB.Net 32/64 bit Well documented (if the solution is 3rd party) Relatively unimpacted (communication and latency wise) by garbage collection . Flexible (I have no idea what I will have to interface with in the future!) The only requirement that I have for certain is that I need to be able to interface with many different industrial devices such as RS485 based linear actuators, serial / microcontroller based gauges, and ModBus (also RS485) devices. Any comments, ideas, thoughts or links to articles that may iron out my confusion are much appreciated!

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  • Must-see sessions at TCUK11

    - by Roger Hart
    Technical Communication UK is probably the best professional conference I've been to. Last year, I spoke there on content strategy, and this year I'll be co-hosting a workshop on embedded user assistance. Obviously, I'd love people to come along to that; but there are some other sessions I'd like to flag up for anybody thinking of attending. Tuesday 20th Sept - workshops This will be my first year at the pre-conference workshop day, and I'm massively glad that our workshop hasn't been scheduled along-side the one I'm really interested in. My picks: It looks like you're embedding user assistance. Would you like help? My colleague Dom and I are presenting this one. It's our paen to Clippy, to the brilliant idea he represented, and the crashing failure he was. Less precociously, we'll be teaching embedded user assistance, Red Gate style. Statistics without maths: acquiring, visualising and interpreting your data This doesn't need to do anything apart from what it says on the tin in order to be gold dust. But given the speakers, I suspect it will. A data-informed approach is a great asset to technical communications, so I'd recommend this session to anybody event faintly interested. The speakers here have a great track record of giving practical, accessible introductions to big topics. Go along. Wednesday 21st Sept - day one There's no real need to recommend the keynote for a conference, but I will just point out that this year it's Google's Patrick Hofmann. That's cool. You know what else is cool: Focus on the user, the rest follows An intro to modelling customer experience. This is a really exciting area for tech comms, and potentially touches on one of my personal hobby-horses: the convergence of technical communication and marketing. It's all part of delivering customer experience, and knowing what your users need lets you help them, sell to them, and delight them. Content strategy year 1: a tale from the trenches It's often been observed that content strategy is great at banging its own drum, but not so hot on compelling case studies. Here you go, folks. This is the presentation I'm most excited about so far. On a mission to communicate! Skype help their users communicate, but how do they communicate with them? I guess we'll find out. Then there's the stuff that I'm not too excited by, but you might just be. The standards geeks and agile freaks can get together in a presentation on the forthcoming ISO standards for agile authoring. Plus, there's a session on VBA for tech comms. I do have one gripe about day 1. The other big UK tech comms conference, UA Europe, have - I think - netted the more interesting presentation from Ellis Pratt. While I have no doubt that his TCUK case study on producing risk assessments will be useful, I'd far rather go to his talk on game theory for tech comms. Hopefully UA Europe will record it. Thursday 22nd Sept - day two Day two has a couple of slots yet to be confirmed. The rumour is that one of them will be the brilliant "Questions and rants" session from last year. I hope so. It's not ranting, but I'll be going to: RTFMobile: beyond stating the obvious Ultan O'Broin is an engaging speaker with a lot to say, and mobile is one of the most interesting and challenging new areas for tech comms. Even if this weren't a research-based presentation from a company with buckets of technology experience, I'd be going. It is, and you should too. Pattern recognition for technical communicators One of the best things about TCUK is the tendency to include sessions that tackle the theoretical and bring them towards the practical. Kai and Chris delivered cracking and well-received talks last year, and I'm looking forward to seeing what they've got for us on some of the conceptual underpinning of technical communication. Developing an interactive non-text learning programme Annoyingly, this clashes with Pattern Recognition, so I hope at least one of the streams is recorded again this year. The idea of communicating complex information without words us fascinating and this sounds like a great example of this year's third stream: "anything but text". For the localization and DITA crowds, there's rich pickings on day two, though I'm not sure how many of those sessions I'm interested in. In the 13:00 - 13:40 slot, there's an interesting clash between Linda Urban on re-use and training content, and a piece on minimalism I'm sorely tempted by. That's my pick of #TCUK11. I'll be doing a round-up blog after the event, and probably talking a bit more about it beforehand. I'm also reliably assured that there are still plenty of tickets.

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  • Unified Parallel C - examples and list of extensions

    - by osgx
    Hello Where can I find examples of code, written in "Unified Parallel C"? I also interested in normative documents about this language (standards, reference manuals, online-accessible books and courses). What extensions were added to C to get UPC? Is this dialect alive or dead?

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  • OUD as a OAM Identity Store

    - by Sylvain Duloutre
    Since 11gR2, OUD can be used natively as a OAM Identity Store. Select  "OUD: Oracle Unified Directory" as Store Type as described here. As an alternate solution, you can also configure OVD as Identity Store with OAM and then configure LDAP adapter for OVD with OUD details.Configuring Identity store for OAM is documented here. Choose "OVD: Oracle Virtual Directory" as store type and provide store details as per the document. Configuring LDAP adapter for OVD is documented here. Provide your OUD details required as per the document.

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  • Analysing Group & Individual Member Performance -RUP

    - by user23871
    I am writing a report which requires the analysis of performance of each individual team member. This is for a software development project developed using the Unified Process (UP). I was just wondering if there are any existing group & individual appraisal metrics used so I don't have to reinvent the wheel... EDIT This is by no means correct but something like: Individual Contribution (IC) = time spent (individual) / time spent (total) = Performance = ? (should use individual contribution (IC) combined with something to gain a measure of overall performance).... Maybe I am talking complete hash and I know generally its really difficult to analyse performance with numbers but any mathematicians out there that can lend a hand or know a somewhat more accurate method of analysing performance than arbitrary marking (e.g. 8 out 10)

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  • RUP (Rational Unified Process)

    - by tony
    I have chosen to use the development method RUP (Rational Unified Process) in my project. This is a method I've never used before. I've also included some elements from Scrum in the development process. The question is what the requirement specifications should contain in a RUP-model? Is it functional and non-functional requirements? And what should be included in a technical analysis and security requirements for RUP? Can’t find any information. Notes about this would be helpful. Hope people with RUP experience can share some useful experiences

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