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• I'm trying to build a query to search against a fulltext index in mysql

  - by Rockinelle

  The table's schema is pretty simple. I have a child table that stores a customer's information like address and phone number. The columns are user_id, fieldname, fieldvalue and fieldname. So each row will hold one item like phone number, address or email. This is to allow an unlimited number of each type of information for each customer. The people on the phones need to look up these customers quickly as they call into our call center. I have experimented with using LIKE% and I'm working with a FULLTEXT index now. My queries work, but I want to make them more useful because if someone searches for a telephone area code like 805 that will bring up many people, and then they add the name Bill to narrow it down, '805 Bill'. It will show EVERY customer that has 805 OR Bill. I want it to do AND searches across multiple rows within each customer. Currently I'm using the query below to grab the user_ids and later I do another query to fetch all the details for each user to build their complete record. SELECT DISTINCT `user_id` FROM `user_details` WHERE MATCH (`fieldvalue`) AGAINST ('805 Bill') Again, I want to do the above query against groups of rows that belong to a single user, but those users have to match the search keywords. What should I do?

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• Correlate GROUP BY and LEFT JOIN on multiple criteria to show latest record?

  - by Sunbird

  In a simple stock management database, quantity of new stock is added and shipped until quantity reaches zero. Each stock movement is assigned a reference, only the latest reference is used. In the example provided, the latest references are never shown, the stock ID's 1,4 should have references charlie, foxtrot respectively, but instead show alpha, delta. How can a GROUP BY and LEFT JOIN on multiple criteria be correlated to show the latest record? http://sqlfiddle.com/#!2/6bf37/107 CREATE TABLE stock ( id tinyint PRIMARY KEY, quantity int, parent_id tinyint ); CREATE TABLE stock_reference ( id tinyint PRIMARY KEY, stock_id tinyint, stock_reference_type_id tinyint, reference varchar(50) ); CREATE TABLE stock_reference_type ( id tinyint PRIMARY KEY, name varchar(50) ); INSERT INTO stock VALUES (1, 10, 1), (2, -5, 1), (3, -5, 1), (4, 20, 4), (5, -10, 4), (6, -5, 4); INSERT INTO stock_reference VALUES (1, 1, 1, 'Alpha'), (2, 2, 1, 'Beta'), (3, 3, 1, 'Charlie'), (4, 4, 1, 'Delta'), (5, 5, 1, 'Echo'), (6, 6, 1, 'Foxtrot'); INSERT INTO stock_reference_type VALUES (1, 'Customer Reference'); SELECT stock.id, SUM(stock.quantity) as quantity, customer.reference FROM stock LEFT JOIN stock_reference AS customer ON stock.id = customer.stock_id AND stock_reference_type_id = 1 GROUP BY stock.parent_id

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• SQL Server: preventing dirty reads in a stored procedure

  - by pcampbell

  Consider a SQL Server database and its two stored procs: *1. A proc that performs 3 important things in a transaction: Create a customer, call a sproc to perform another insert, and conditionally insert a third record with the new identity. BEGIN TRAN INSERT INTO Customer(CustName) (@CustomerName) SELECT @NewID = SCOPE_IDENTITY() EXEC CreateNewCustomerAccount @NewID, @CustomerPhoneNumber IF @InvoiceTotal > 100000 INSERT INTO PreferredCust(InvoiceTotal, CustID) VALUES (@InvoiceTotal, @NewID) COMMIT TRAN *2. A stored proc which polls the Customer table for new entries that don't have a related PreferredCust entry. The client app performs the polling by calling this stored proc every 500ms. A problem has arisen where the polling stored procedure has found an entry in the Customer table, and returned it as part of its results. The problem was that it has picked up that record, I am assuming, as part of a dirty read. The record ended up having an entry in PreferredCust later, and ended up creating a problem downstream. Question How can you explicitly prevent dirty reads by that second stored proc? The environment is SQL Server 2005 with the default configuration out of the box. No other locking hits are given in either of these stored procedures.

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• Question on overview of C# OOP in business WinForms application - scope of Object

  - by TimR

  I may have all this OO completely wrong, but here goes: Ok the scenario is a classic order entry. Customer places an Order which has OrderLineItems of StockItems. Order is entered by Employee. 1) Application starts and asks for login/password 2) Employee selects 'Orders' from Mainmenu form 3) Orders forms opens.... 4) Employee selects Customer 5) Employee selects Stock adds to OrderLineItems 6) Selects second StockItem; add to OrderLineItems 7) Order is committed, [stock decremented, order posted to DB, Order printed] 8) Employee is returned to MainMenu Now with Object scope: 1) Application starts and asks for login/password Is this the best place to make objEmployee, to be kept whilst in this whole Sales application? 2) Employee selects 'Orders' from Mainmenu form 3) Orders forms opens.... *Make objOrderHeader, is objEmployee able to be passed in or is it created here, or re-created here.* 4) Employee selects Customer - adds/edits Customer details if required... Make objCustomer 5) Employee selects Stock adds to OrderLineItems... *Make objStockItem and objOrderLineItem - add to objOrderLineItems_collection* 6) Selects second StockItem; add to OrderLineItems... *Make objStockItem and objOrderLineItem - add to objOrderLineItems_collection* 7) Order is committed, [stock decremented, order posted to DB, Order printed, Order Entered By = EmployeeID] Once posted to Db, all objects now redundant/garbage [except objEmployee?] 8) Employee is returned to MainMenu is objEmployee still valid as an object?

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• How can I improve the performance of LinqToSql queries that use EntitySet properties?

  - by DanM

  I'm using LinqToSql to query a small, simple SQL Server CE database. I've noticed that any operations involving sub-properties are disappointingly slow. For example, if I have a Customer table that is referenced by an Order table, LinqToSql will automatically create an EntitySet<Order> property. This is a nice convenience, allowing me to do things like Customer.Order.Where(o => o.ProductName = "Stopwatch"), but for some reason, SQL Server CE hangs up pretty bad when I try to do stuff like this. One of my queries, which isn't really that complicated takes 3-4 seconds to complete. I can get the speed up to acceptable, even fast, if I just grab the two tables individually and convert them to List<Customer> and List<Order>, then join then manually with my own query, but this is throwing out a lot of what makes LinqToSql so appealing. So, I'm wondering if I can somehow get the whole database into RAM and just query that way, then occasionally save it. Is this possible? How? If not, is there anything else I can do to boost the performance besides resorting to doing all the joins manually? Note: My database in its initial state is about 250K and I don't expect it to grow to more than 1-2Mb. So, loading the data into RAM certainly wouldn't be a problem from a memory point of view. Update Here are the table definitions for the example I used in my question: create table Order ( Id int identity(1, 1) primary key, ProductName ntext null ) create table Customer ( Id int identity(1, 1) primary key, OrderId int null references Order (Id) )

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• WCF data services (OData), query with inheritance limitation?

  - by Mathieu Hétu

  Project: WCF Data service using internally EF4 CTP5 Code-First approach. I configured entities with inheritance (TPH). See previous question on this topic: Previous question about multiple entities- same table The mapping works well, and unit test over EF4 confirms that queries runs smoothly. My entities looks like this: ContactBase (abstract) Customer (inherits from ContactBase), this entity has also several Navigation properties toward other entities Resource (inherits from ContactBase) I have configured a discriminator, so both Customer and Resource map to the same table. Again, everythings works fine on the Ef4 point of view (unit tests all greens!) However, when exposing this DBContext over WCF Data services, I get: - CustomerBases sets exposed (Customers and Resources sets seems hidden, is it by design?) - When I query over Odata on Customers, I get this error: Navigation Properties are not supported on derived entity types. Entity Set 'ContactBases' has a instance of type 'CodeFirstNamespace.Customer', which is an derived entity type and has navigation properties. Please remove all the navigation properties from type 'CodeFirstNamespace.Customer'. Stacktrace: at System.Data.Services.Serializers.SyndicationSerializer.WriteObjectProperties(IExpandedResult expanded, Object customObject, ResourceType resourceType, Uri absoluteUri, String relativeUri, SyndicationItem item, DictionaryContent content, EpmSourcePathSegment currentSourceRoot) at System.Data.Services.Serializers.SyndicationSerializer.WriteEntryElement(IExpandedResult expanded, Object element, ResourceType expectedType, Uri absoluteUri, String relativeUri, SyndicationItem target) at System.Data.Services.Serializers.SyndicationSerializer.<DeferredFeedItems>d__b.MoveNext() at System.ServiceModel.Syndication.Atom10FeedFormatter.WriteItems(XmlWriter writer, IEnumerable`1 items, Uri feedBaseUri) at System.ServiceModel.Syndication.Atom10FeedFormatter.WriteFeedTo(XmlWriter writer, SyndicationFeed feed, Boolean isSourceFeed) at System.ServiceModel.Syndication.Atom10FeedFormatter.WriteFeed(XmlWriter writer) at System.ServiceModel.Syndication.Atom10FeedFormatter.WriteTo(XmlWriter writer) at System.Data.Services.Serializers.SyndicationSerializer.WriteTopLevelElements(IExpandedResult expanded, IEnumerator elements, Boolean hasMoved) at System.Data.Services.Serializers.Serializer.WriteRequest(IEnumerator queryResults, Boolean hasMoved) at System.Data.Services.ResponseBodyWriter.Write(Stream stream) Seems like a limitation of WCF Data services... is it? Not much documentation can be found on the web about WCF Data services (OData) and inheritance specifications. How can I overpass this exception? I need these navigation properties on derived entities, and inheritance seems the only way to provide mapping of 2 entites on the same table with Ef4 CTP5... Any thoughts?

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• Strategies for dealing with Circular references caused by JPA relationships?

  - by ams

  I am trying to partition my application into modules by features packaged into separate jars such as feature-a.jar, feature-b.jar, ... etc. Individual feature jars such as feature-a.jar should contain all the code for a feature a including jpa entities, business logic, rest apis, unit tests, integration test ... etc. The problem I am running into is that bi-directional relationships between JPA entities cause circular references between the jar files. For example Customer entity should be in customer.jar and the Order should be in order.jar but Customer references order and order references customer making it hard to split them into separate jars / eclipse projects. Options I see for dealing with the circular dependencies in JPA entities: Option 1: Put all the entities into one jar / one project Option 2: Don't map certain bi-directianl relationships to avoid circular dependencies across projects. Questions: What rules / principles have you used to decide when to do bi-directional mapping vs. not? Have you been able to break jpa entities into their own projects / jar by features if so how did you avoid the circular dependencies issues?

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• Why are we getting a WCF "Framing error" on some machines but not others

  - by Ian Ringrose

  We have just found we are getting “framing errors” (as reported by the WCF logs) when running our system on some customer test machine. It all works ok on our development machines. We have an abstract base class, with KnownType attributes for all its sub classes. One of it’s subclass is missing it’s DataContract attribute. However it all worked on our test machine! On the customers test machine, we got “framing error” showing up the WCF logs, this is not the error message I have seen in the past when missing a DataContract attribute, or a KnownType attribute. I wish to get to the bottom of this, as we can no longer have confidence in our ability to test the system before giving it to the customer until we can make our machines behave the some as the customer’s machines. Code that try to show what I am talking about, (not the real code) [DataContract()] [KnownType(typeof(SubClass1))] [KnownType(typeof(SubClass2))] // other subclasses with data members public abstract class Base { [DataMember] public int LotsMoreItemsThenThisInRealLife; } /// <summary> /// This works on some machines (not not others) when passed to Contract::DoIt, /// note the missing [DataContract()] /// </summary> public class SubClass1 : Base { // has no data members } /// <summary> /// This works in all cases when passed to Contract::DoIt /// </summary> [DataContract()] public class SubClass2 : Base { // has no data members } public interface IContract { void DoIt(Base[] items); } public static class MyProgram { public static IContract ConntectToServerOverWCF() { // lots of code ... return null; } public static void Startup() { IContract server = ConntectToServerOverWCF(); // this works all of the time server.DoIt(new Base[]{new SubClass2(){LotsMoreItemsThenThisInRealLife=2}}); // this works "in develperment" e.g. on our machines, but not on the customer's test machines! server.DoIt(new Base[] { new SubClass1() { LotsMoreItemsThenThisInRealLife = 2 } }); } }

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• Writing to the DataContext

  - by user738383

  I have a function. This function takes an IEnumerable<Customer> (Customer being an entity). What the function needs to do is tell the DataContext (which has a collection of Customers as a property) that its Customers property needs to be overwritten with this passed in IEnumerable<Customer>. I can't use assignment because DomainContext.Customers cannot be assigned to, as it is read only. I guess it's not clear what I'm asking, so I suppose I should say... how do I do that? So we have DataContext.Customers (of type System.Data.Linq.Table) which wants to be replaced with a System.Collections.Generic.IEnumerable. I can't just assign the latter to the former because DataContext's properties are read only. But there must be a way. Edit: here's an image: Further edit: Yes, this image does not feature a collection of the type 'Customer' but rather 'Connection'. It doesn't matter though, they are both created from tables within the linked SQL database. So there is a dc.Connections, a dc.Customers, a dc.Media and so on. Thanks in advance.

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• Cannot redeclare class on a copy of a site

  - by Polity

  I've developed a small SMS utility for a customer in PHP. The details are of non-importance. This project is hosted in: http://project.example.com/customer1 Now a second customer requests almost the same functionality, one cheap way of providing this is to copy the project from the first customer and modify it slightly. So i made a direct copy of the project for customer1 to another folder for customer 2. This project is hosted in: http://project.example.com/customer2 Now when i try and run the project for customer2 (calling a single page), i get the error message: Fatal error: Cannot redeclare class SmsService in /var/www/html/project/customer1/application/service.class.php on line 3 Here, service.class.php is a simple interface with 3 methods: interface SmsService { public function SendSms($mobile, $customerId, $customerName, $message); public function QueryIncomingResponse(); public function CleanExpiredConfirmations($maxConfirmationDays); } printing the backtrace in service.class.php reveals something interresting: #0 require_once() called at [/var/www/html/project/customer2/endpoint/queryIncomingResponse.php:2] Fatal error: Cannot redeclare class SmsService in /var/www/html/project/customer1/application/service.class.php on line 3 Line 2 in queryIncomingResponses is the very first require line there is. Line 3 in service.class.php is the first statement there is in the file (Line 2 is an empty line and line 1 is the php file opening tag). Naturally, I only work with relative requires (double checked this) so there is no way one include/require from customer2 actually refers to a file for customer1. It seems to me that in some way SmsService and other classes gets cached by PHP. (I have little control over the server environment). One solution to this would be namespaces. Unfortunatly, we work with PHP 5.1.7 where namespaces are not a part of the language feature just yet. Another way would be to mimic namespaces by prefixing all classes but this approach just feels dirty. Does anyone have more information on this problem and possibly solutions? Many thanks in advance!

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• Desine time XAML serialization problem in VS2010 Designer

  - by Reporting Avatar

  The wired problem is, in VS 2008, everything works fine. In VS2010 while serializing, it is missing the "ReportDimensionElements" so I'm unable to get the values back from the serialized value back from the XAML. It says, "'ReportDimensionElements' is null" am I missing anything silly. Note: I have marked the ReportDimensionElements class with [DefaultValue(null)] for avoiding {x:Null} being serialized. Will it be causing this by any way? Serialized XAML .Net 3.5 <Report> <Report.CategoricalAxis> <CategoricalAxis> <CategoricalAxis.ReportDimensionElements> <ReportDimensionElements Capacity="4"> <ReportDimensionElement DimensionName="Customer" HierarchyName="Customer Geography" LevelName="Country" /> </ReportDimensionElements> </CategoricalAxis.ReportDimensionElements> </CategoricalAxis> </Report.CategoricalAxis> </Report> .Net 4.0 <Report> <Report.CategoricalAxis> <CategoricalAxis> <CategoricalAxis.ReportDimensionElements> <ReportDimensionElement DimensionName="Customer" HierarchyName="Customer Geography" LevelName="Country" /> </CategoricalAxis.ReportDimensionElements> </CategoricalAxis> </Report.CategoricalAxis> </Report> Great Thanks

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• Rails: How to name and create unique divs within a loop?

  - by sscirrus

  I have a view with a div that is looped many times. Each of the created divs need to have a unique ID so I can access them specifically (at the moment, all my divs have the same ID specified in html so whenever I try to access a specific div it just finds the first one). This is the version that I currently have (multiple 'rowBox'es are not discernible). <% @customers.each do |customer| %> <div id="customer" class="rowBox"> ... </div> <% end %> I would like to be able to do something like: <% @customers.each do |customer| %> <div id="box<%=customer.id%>"> ... </div> <% end %> This doesn't seem to work. Any ideas on how to accomplish this?

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• Pivot table from multiple spreadsheets

  - by vrao

  I am using excel 2010. I am trying to create pivot table between two worksheets 'Summary' and 'Summary2'. I have identical row of data ranging from cells B5 to F5 in row 5 in both worksheets. Data in the two worksheets looks like this: Summary worksheet: Issues,20,3,4,5 Summary2 worksheet: Issues,10,0,3,9 Worksheet referes to issues from location 1 and worksheet referes to issues from location 2. Col B has title 'issues', Col C refers to issues of customer 1, Col D refers to issues of customer 2, Col E refers to issues of customer 3, Col F refers to issues of customer 4 I go to a third worksheet and start pivot table and in the table range I give this: 'Summary:Summary2'!$B$5:$F$5. Then I Say OK. Gives error "data reference source is not valid". Can someone tell me how to select the row from two different worksheet in pivot table? Also I want to be able to add issues of customers between two locations and get % completion for each locaiton. Can someone please help?

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• Is it possible to cache all the data in a SQL Server CE database using LinqToSql?

  - by DanM

  I'm using LinqToSql to query a small, simple SQL Server CE database. I've noticed that any operations involving sub-properties are disappointingly slow. For example, if I have a Customer table that is referenced by an Order table, LinqToSql will automatically create an EntitySet<Order> property. This is a nice convenience, allowing me to do things like Customer.Order.Where(o => o.ProductName = "Stopwatch"), but for some reason, SQL Server CE hangs up pretty bad when I try to do stuff like this. One of my queries, which isn't really that complicated takes 3-4 seconds to complete. I can get the speed up to acceptable, even fast, if I just grab the two tables individually and convert them to List<Customer> and List<Order>, then join then manually with my own query, but this is throwing out a lot of what makes LinqToSql so appealing. So, I'm wondering if I can somehow get the whole database into RAM and just query that way, then occasionally save it. Is this possible? How? If not, is there anything else I can do to boost the performance besides resorting to doing all the joins manually? Note: My database in its initial state is about 250K and I don't expect it to grow to more than 1-2Mb. So, loading the data into RAM certainly wouldn't be a problem from a memory point of view. Update Here are the table definitions for the example I used in my question: create table Order ( Id int identity(1, 1) primary key, ProductName ntext null ) create table Customer ( Id int identity(1, 1) primary key, OrderId int null references Order (Id) )

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• How to send and retrieve in the controller

  - by user281180

  I have the folowing code in my view, however, I can see that I don`t have the values in the controller. What is wrong? In the view I have, <% using (Html.BeginForm()) {%> <%=Html.TextBox("Addresses[0].Line1") %> <%=Html.TextBox("Addresses[0].Line2")%> <%=Html.TextBox("Addresses[1].Line1")%> <%=Html.TextBox("Addresses[1].Line2")%> <input type="submit" name="submitForm" value="Save products" /> <% } %> My classes are as follows: public class Customer { public string FirstName { get; set; } public string Lastname { get; set; } public List<Address> Addresses { get; set; } public Customer() { Addresses = new List<Address>(); } } public class Address { public int Line1 { get; set; } public int Line2 { get; set; } } My controller as follows: public ActionResult Index() { return View(); } [HttpPost] public ActionResult Index(Customer customer) { return View(); }

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• how to get the values dynamically in js

  - by jeessy

  hi having problem with my id iam making my website for health product. already we have a 10 products with corresponding amounts in this section customer choose the product through drop down box. in next we are getting service charges from customer by clicking radio buttons. we have a three radio buttons with name=add and three amount value like 5$ 7$ 9$. It is working fine. for example: customer selected 3 produts in the sense that total amount around 20$ after customer clicks this radio button(any) and submit button that amount will add with totally in next page ie 25$ what i want is that radio button amount should add with get payment then display the page dynamically. function checkRadio (frmName, rbGroupName) { var radios = document[frmName].elements[rbGroupName]; for (var i=0; i < radios.length; i++) { if(radios[i].checked) { return true; } } return false; } $(document).ready(function(){ $("input[name='rmr']").click(function() { updatePayment($(this).val()); if (!!$(this).attr("checked") == true) { $("#finalamount").html( parseInt($("#totalamount").val(), 10) * parseInt($(this).val(), 10)); } }); } this code is right or wrong. thanks in adv

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• Common Properties: Consolidating Loan, Purchase, Inventory and Sale tables into one Transaction tabl

  - by Frank Computer

  Pawnshop Application: I have separate tables for Loan, Purchase, Inventory & Sales transactions. Each tables rows are joined to their respective customer rows by: customer.pk [serial] = loan.fk [integer]; = purchase.fk [integer]; = inventory.fk [integer]; = sale.fk [integer]; Since there are so many common properties within the four tables, I consolidated the four tables into one table called "transaction", where a column: transaction.trx_type char(1) {L=Loan, P=Purchase, I=Inventory, S=Sale} Scenario: A customer initially pawns merchandise, makes a couple of interest payments, then decides he wants to sell the merchandise to the pawnshop, who then places merchandise in Inventory and eventually sells it to another customer. I designed a generic transaction table where for example: transaction.main_amount DECIMAL(7,2) in a loan transaction holds the pawn amount, in a purchase holds the purchase price, in inventory and sale holds sale price. This is clearly a denormalized design, but has made programming alot easier and improved performance. Any type of transaction can now be performed from within one screen, without the need to change to different tables.

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• What is preferred method for searching table data using stored procedure?

  - by Mourya

  I have a customer table with Cust_Id, Name, City and search is based upon any or all of the above three. Which one Should I go for ? Dynamic SQL: declare @str varchar(1000) set @str = 'Select [Sno],[Cust_Id],[Name],[City],[Country],[State] from Customer where 1 = 1' if (@Cust_Id != '') set @str = @str + ' and Cust_Id = ''' + @Cust_Id + '''' if (@Name != '') set @str = @str + ' and Name like ''' + @Name + '%''' if (@City != '') set @str = @str + ' and City like ''' + @City + '%''' exec (@str) Simple query: select [Sno],[Cust_Id],[Name],[City],[Country],[State] from Customer where (@Cust_Id = '' or Cust_Id = @Cust_Id) and (@Name = '' or Name like @Name + '%') and (@City = '' or City like @City + '%') Which one should I prefer (1 or 2) and what are advantages? After going through everyone's suggestion , here is what i finally got. DECLARE @str NVARCHAR(1000) DECLARE @ParametersDefinition NVARCHAR(500) SET @ParametersDefinition = N'@InnerCust_Id varchar(10), @InnerName varchar(30),@InnerCity varchar(30)' SET @str = 'Select [Sno],[Cust_Id],[Name],[City],[Country],[State] from Customer where 1 = 1' IF(@Cust_Id != '') SET @str = @str + ' and Cust_Id = @InnerCust_Id' IF(@Name != '') SET @str = @str + ' and Name like @InnerName' IF(@City != '') SET @str = @str + ' and City like @InnerCity' -- ADD the % symbol for search based upon the LIKE keyword SELECT @Name = @Name + '%', @City = @City+ '%' EXEC sp_executesql @str, @ParametersDefinition, @InnerCust_Id = @Cust_Id, @InnerName = @Name, @InnerCity = @City; References : http://blogs.lessthandot.com/index.php/DataMgmt/DataDesign/changing-exec-to-sp_executesql-doesn-t-p http://msdn.microsoft.com/en-us/library/ms175170.aspx

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• Implementing search functionality with multiple optional parameters against database table.

  - by quarkX

  Hello, I would like to check if there is a preferred design pattern for implementing search functionality with multiple optional parameters against database table where the access to the database should be only via stored procedures. The targeted platform is .Net with SQL 2005, 2008 backend, but I think this is pretty generic problem. For example, we have customer table and we want to provide search functionality to the UI for different parameters, like customer Type, customer State, customer Zip, etc., and all of them are optional and can be selected in any combinations. In other words, the user can search by customerType only or by customerType, customerZIp or any other possible combinations. There are several available design approaches, but all of them have some disadvantages and I would like to ask if there is a preferred design among them or if there is another approach. Generate sql where clause sql statement dynamically in the business tier, based on the search request from the UI, and pass it to a stored procedure as parameter. Something like @Where = ‘where CustomerZip = 111111’ Inside the stored procedure generate dynamic sql statement and execute it with sp_executesql. Disadvantage: dynamic sql, sql injection Implement a stored procedure with multiple input parameters, representing the search fields from the UI, and use the following construction for selecting the records only for the requested fields in the where statement. WHERE (CustomerType = @CustomerType OR @CustomerType is null ) AND (CustomerZip = @CustomerZip OR @CustomerZip is null ) AND ………………………………………… Disadvantage: possible performance issue for the sql. 3.Implement separate stored procedure for each search parameter combinations. Disadvantage: The number of stored procedures will increase rapidly with the increase of the search parameters, repeated code.

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• Page does update with details from the database after i hit a button

  - by swathi

  I have a code and the way it should work is,when they click on NEW CUSTOMER,it takes them to test1.php where in they enter the details and they hit submit.it saves all the details in properly in the database and when i go back and hit REFRESH ,it should come up with the customer details which they had entered in previously. But what happens is, when i click on the REFRESH,it refreshes the same old page which is empty.I wanted to find out where am i missing the logic.Thanks in advance. The sample code would be <tr> <td class="tdvisitbig" colspan="5">THIS IS A TEST</td> </tr> <tr> <td class='tdvisitbig' colspan="5"><input type="button" onClick="openVisit('test1.php?id=<?=$key?>&name=<?=$name?>');return false;" value="NEW CUSTOMER" class="submit">&nbsp;<input type="button" value="REFRESH" name="add_xyz" class="submit" onClick="document.add.target='_self';document.add.action='test3.php?redirect=visit&section=test page';document.add.submit();"></td> </tr> <? $q = "SELECT address,customernum,status FROM customer WHERE name='$name' ORDER BY customernum"; $r = mysql_query( $q , $Link ); while( $rw = mysql_fetch_assoc( $r ) ) { extract( $rw ); ?> <tr> <? } ?>

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• what is the wrong with this spec and controller code?

  - by user1609468

  I'm trying to test an existing rails project with rspec. And I want to test a controller but getting an error which I can't solve :S Here is the my spec code ; require 'spec_helper' describe BriefNotesController do before(:all) do @customer=Factory(:customer) @project=Factory(:project_started, :owner => @customer) end context 'get :new' do it 'should redirect to login page for not signed in users' do get :new, :project_id => @project.id response.should redirect_to("/kullanici-girisi") end it 'should be success and render new brief note page for project owner' do sign_in @customer get :new, :project_id => @project.id response.should be_success end end end Here is the my controller code ; class BriefNotesController < ApplicationController before_filter :authenticate_user! before_filter :find_project def new @brief_note = @project.brief_notes.new end def create @brief_note = @project.brief_notes.build(params[:brief_note]) if @brief_note.save redirect_to brief_project_path(@project) else render :action => :new end end private def find_project @project = current_user.projects.find_by_cached_slug([params[:project_id]]) end end I think current_user.projects.find_by_cached_slug method don't work. So this is the error; Failures: 1) BriefNotesController get :new should be success and render new brief note page for project owner Failure/Error: get :new, :project_id => @project.id NoMethodError: undefined method `brief_notes' for nil:NilClass # ./app/controllers/brief_notes_controller.rb:6:in `new' # ./spec/controllers/brief_notes_controller_spec.rb:19:in `block (3 levels) in <top (required)>'

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• Conversation as User Assistance

  - by ultan o'broin

  Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• Bye Bye Year of the Dragon, Hello BPM

  - by Ajay Khanna

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As people adopt new ways of engagement, new channels of communications and new devices to interact , the changes are reflected in BPM practices. As Social and Mobile have become an integral part of our personal and professional lives, we’ll see tighter integration of social and mobile with BPM, and more use cases emerging for smarter process management in 2013. And with products and services becoming less differentiated, organizations will strive to differentiate on Customer Experience. Concepts like Pace Layered Architecture and Dynamic Case Management will provide more flexibility and agility to IT groups and knowledge workers. Take a look at some of these capabilities we showcased (see video) at Oracle OpenWorld 2012. Some of these trends that will continue to gain momentum in 2013: Social networks and social media have provided a new way for businesses to engage with customers. A prospect is likely to reach out to their social network before making any purchase. Companies are increasingly engaging with customers in social networks to influence their purchasing decisions, as well as listening to customers via tools like sentiment analysis to see what customers think about a particular product or process. These insights are valuable as companies look to improve their processes. Inside organizations, workers are using social tools to engage with each other to design new products and processes. Social collaboration tools are being used to resolve issues where an employee needs consultation to reach a decision. Oracle BPM Suite includes social interaction as an integral part of its process design and work management to empower today’s business users. Ubiquitous smart mobile devices are trending as a tool of choice for many workers. Many companies are adopting the policy of “Bring Your Own Device,” and the device of choice is a tablet. Devices like smart phones and tablets not only provide mobility to workers and customers, but they also provide additional important information – the context. By integrating the mobile context (location, photos, and preferences) into your processes, organizations can make much more informed decisions, as well as offer more personalized service to customers. Using Oracle ADF Mobile, you can easily create user interfaces for mobile devices and also capture location data for process execution. Customer experience was at the forefront of trending topics in 2012. Organizations are trying to understand their customers better and offer them more personalized and differentiated services. Customer experience is paramount when companies design sales and support processes. Companies are looking to BPM to consistently and efficiently orchestrate customer facing processes across disparate systems, departments and channels of communication. Oracle BPM Suite provides just the right capabilities for organizations to design and deliver an excellent customer experience. Pace Layered Architecture strategy is gaining traction as a way to maximize agility and minimize disruption in organizations. It provides a framework to manage the evolution of your information system when different pieces of it are changing at different rates and need to be updated independent of one another. Oracle Fusion Middleware and Oracle BPM Suite are designed with this in mind. The database layer, integration layer, application layer, and process layer should not be required to change at the same time. Most of the business changes to policy or process can be done at the process layer without disrupting the whole infrastructure. By understanding the type of change needed at a particular level, organizations can become much more agile and efficient. Adaptive Case Management proposes more flexibility to manage processes or cases that do not follow a structured process flow. In such situations, the knowledge worker managing the case needs to evaluate what step should occur next because the sequence of steps can’t be predetermined. Another characteristic is that it requires much more collaboration than straight-through process. As simple processes become automated, and customers adopt more and more self-service, cases that reach the case workers are much more complex and need more investigation. Oracle BPM suite includes comprehensive adaptive case management capability to manage such unstructured and complex processes. Smart BPM or making your BPM intelligent has been the holy grail for BPM practitioners who imagined that one day BPM would become one with Business Intelligence, Business Activity Monitoring and Complex Event Processing, making it much more responsive and helpful in organizational decision making. In 2013, organizations will begin to deploy these intelligent BPM solutions. Oracle offers an integrated solution that brings together the powerful functionality of BI, BAM, event processing, and Real Time Decisions to help organizations create smart process based solutions. In order to help customers reach their BPM goals faster and remove risks associated with BPM initiatives, Oracle has introduced Oracle Process Accelerators, pre-built best practices applications built on Oracle BPM Suite that are fully production grade and ready to deploy. These are exiting times for BPM practitioners and there is so much to look forward to in 2013. We wish you a very happy and prosperous New Year 2013. Happy BPMing!

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• SQLAuthority News – Pluralsight Course Review – Practices for Software Startups – Part 1 of 2

  - by pinaldave

  This is first part of the two part series of Practices for Software Startup Pluralsight Course. The course is written by Stephen Forte (Blog | Twitter). Stephen Forte is the Chief Strategy Officer of the venture backed company, Telerik, a leading vendor of developer and team productivity tools. Stephen is also a Certified Scrum Master, Certified Scrum Professional, PMP, and also speaks regularly at industry conferences around the world. He has written several books on application and database development.  Stephen is also a board member of the Scrum Alliance. Startups – Everybodies Dream Start-up companies are an important topic right now – everyone wants to start their own business.  It is also important to remember that all companies were a start up at one point – from your corner store to the giants like Microsoft and Apple.  Research proves that not every start-up succeeds, in fact, most will fail before their first year.  There are many reasons for this, and this could be due to the fact that there are many stages to a start-up company, and stumbling at any of these stages can lead to failure.  It is important to understand what makes a start-up company succeed at all its hurdles to become successful.  It is even important to define success.  For most start-ups this would mean becoming their own independently functioning company or to be bought out for a hefty profit by a larger company.  The idea of making a hefty profit by living your dream is extremely important, and you can even think of start-ups as the new craze.  That’s why studying them is so important – they are very popular, but things have changed a lot since their inception. Starting the Startups Beginning a start-up company used to be difficult, but now facilities and information is widely available, and it is much easier.  But that means it is much easier to fail, also.  Previously to start your own company, everything was planned and organized, resources were ensured and backed up before beginning; even the idea of starting your own business was a big thing.  Now anybody can do it, and the steps are simple and outlines everywhere – you can get online software and easily outsource , cloud source, or crowdsource a lot of your material.  But without the type of planning previously required, things can often go badly. New Products – New Ideas – New World There are so many fantastic new products, but they don’t reach success all the time.  I find start-up companies very interesting, and whenever I meet someone who is interested in the subject or already starting their own company, I always ask what they are doing, their plans, goals, market, etc.  I am sorry to say that in most cases, they cannot answer my questions.  It is true that many fantastic ideas fail because of bad decisions.  These bad decisions were not made intentionally, but people were simply unaware of what they should be doing.  This will always lead to failure.  But I am happy to say that all these issues can be gone because Pluralsight is now offering a course all about start-ups by Stephen Forte.  Stephen is a start up leader.  He has successfully started many companies and most are still going strong, or have gone on to even bigger and better things. Beginning Course on Startup I have always thought start-ups are a fascinating subject, and decided to take his course, but it is three hours long.  This would be hard to fit into my busy work day all at once, so I decided to do half of his course before my daughter wakes up, and the other half after she goes to sleep.  The course is divided into six modules, so this would be easy to do.  I began the first chapter early in the morning, at 5 am.  Stephen jumped right into the middle of the subject in the very first module – designing your business plan.  The first question you will have to answer to yourself, to others, and to investors is: What is your product and when will we be able to see it?  So a very important concept is a “minimal viable product.”  This means setting goals for yourself and your product.  We all have large dreams, but your minimal viable product doesn’t have to be your final vision at the very first.  For example: Apple is a giant company, but it is still evolving.  Steve Jobs didn’t envision the iPhone 6 at the very beginning.  He had to start at the first iPhone and do his market research, and the idea evolved into the technology you see now.  So for yourself, you should decide a beginning and stop point.  Do your market research.  Determine who you want to reach, what audience you want for your product.  You can have a great idea that simply will not work in the market, do need, bottlenecks, lack of resources, or competition.  There is a lot of research that needs to be done before you even write a business plan, and Stephen covers it in the very first chapter. The Team – Unique Key to Success After jumping right into the subject in the very first module, I wondered what Stephen could have in store for me for the rest of the course.  Chapter number two is building a team.  Having a team is important regardless of what your startup is.  You can be a true visionary with endless ideas and energy, but one person can still not do everything.  It is important to decide from the very beginning if you will have cofounders, team leaders, and how many employees you’ll need.  Even more important, you’ll need to decide what kind of team you want – what personalities, skills, and type of energy you want each of your employees to bring.  Do you want to have an A+ team with a B- idea, or do you have a B- idea that needs an A+ team to sell it?  Stephen asks all the hard questions!  I was especially impressed by his insight on developing.  You have to decide if you need developers, how many, and what their skills should be. I found this insight extremely useful for everyday usage, not just for start-up companies.  I would apply this kind of information in management at any position.  An amazing team will build an amazing product – and that doesn’t matter if you’re a start-up company or a small team working for a much larger business. Customer Development – The Ultimate Obective Chapter three was about customer development. According to Stephen, there are four different steps to develop a customer base.  The first question to ask yourself is if you are envisioning a large customer base buying a few products each, or a small, dedicated base that buys a lot of your product – quantity vs. Quality.  He also discusses how to earn, retain, and get more customers.  He also says that each customer should be placed in a different role – some will be like investors, who regularly spend with you and invest their money in your business.  It is then your job to take that investment and turn it into a better product in the future.  You need to deal with their money properly – think of it is as theirs as investors, not yours as profit.  At the end of this module I felt that only Stephen could provide this kind of insight, and then he listed all the resources he took his information from.  I have never seen a group of people so passionate about their customers. It was indeed a long day for me. In tomorrow’s part 2 we will discuss rest of the three module and also will see a quick video of the Practices for Software Startup Pluralsight Course. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Best Practices, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Another Marketing Conference, part two – the afternoon

  - by Roger Hart

  In my previous post, I’ve covered the morning sessions at AMC2012. Here’s the rest of the write-up. I’ve skipped Charles Nixon’s session which was a blend of funky futurism and professional development advice, but you can see his slides here. I’ve also skipped the Google presentation, as it was a little thin on insight. 6 – Brand ambassadors: Getting universal buy in across the organisation, Vanessa Northam Slides are here This was the strongest enforcement of the idea that brand and campaign values need to be delivered throughout the organization if they’re going to work. Vanessa runs internal communications at e-on, and shared her experience of using internal comms to align an organization and thereby get the most out of a campaign. She views the purpose of internal comms as: “…to help leaders, to communicate the purpose and future of an organization, and support change.” This (and culture) primes front line staff, which creates customer experience and spreads brand. You ensure a whole organization knows what’s going on with both internal and external comms. If everybody is aligned and informed, if everybody can clearly articulate your brand and campaign goals, then you can turn everybody into an advocate. Alignment is a powerful tool for delivering a consistent experience and message. The pathological counter example is the one in which a marketing message goes out, which creates inbound customer contacts that front line contact staff haven’t been briefed to handle. The NatWest campaign was again mentioned in this context. The good example was e-on’s cheaper tariff campaign. Building a groundswell of internal excitement, and even running an internal launch meant everyone could contribute to a good customer experience. They found that meter readers were excited – not a group they’d considered as obvious in providing customer experience. But they were a group that has a lot of face-to-face contact with customers, and often were asked questions they may not have been briefed to answer. Being able to communicate a simple new message made it easier for them, and also let them become a sales and marketing asset to the organization. 7 – Goodbye Internet, Hello Outernet: the rise and rise of augmented reality, Matt Mills I wasn’t going to write this up, because it was essentially a sales demo for Aurasma. But the technology does merit some discussion. Basically, it replaces QR codes with visual recognition, and provides a simple-looking back end for attaching content. It’s quite sexy. But here’s my beef with it: QR codes had a clear visual language – when you saw one you knew what it was and what to do with it. They were clunky, but they had the “getting started” problem solved out of the box once you knew what you were looking at. However, they fail because QR code reading isn’t native to the platform. You needed an app, which meant you needed to know to download one. Consequentially, you can’t use QR codes with and ubiquity, or depend on them. This means marketers, content providers, etc, never pushed them, and they remained and awkward oddity, a minority sport. Aurasma half solves problem two, and re-introduces problem one, making it potentially half as useful as a QR code. It’s free, and you can apparently build it into your own apps. Add to that the likelihood of it becoming native to the platform if it takes off, and it may have legs. I guess we’ll see. 8 – We all need to code, Helen Mayor Great title – good point. If there was anybody in the room who didn’t at least know basic HTML, and if Helen’s presentation inspired them to learn, that’s fantastic. However, this was a half hour sales pitch for a basic coding training course. Beyond advocating coding skills it contained no useful content. Marketers may also like to consider some of these resources if they’re looking to learn code: Code Academy – free interactive tutorials Treehouse – learn web design, web dev, or app dev WebPlatform.org – tutorials and documentation for web tech  11 – Understanding our inner creativity, Margaret Boden This session was the most theoretical and probably least actionable of the day. It also held my attention utterly. Margaret spoke fluently, fascinatingly, without slides, on the subject of types of creativity and how they work. It was splendid. Yes, it raised a wry smile whenever she spoke of “the content of advertisements” and gave an example from 1970s TV ads, but even without the attempt to meet the conference’s theme this would have been thoroughly engaging. There are, Margaret suggested, three types of creativity: Combinatorial creativity The most common form, and consisting of synthesising ideas from existing and familiar concepts and tropes. Exploratory creativity Less common, this involves exploring the limits and quirks of a particular constraint or style. Transformational creativity This is uncommon, and arises from finding a way to do something that the existing rules would hold to be impossible. In essence, this involves breaking one of the constraints that exploratory creativity is composed from. Combinatorial creativity, she suggested, is particularly important for attaching favourable ideas to existing things. As such is it probably worth developing for marketing. Exploratory creativity may then come into play in something like developing and optimising an idea or campaign that now has momentum. Transformational creativity exists at the edges of this exploration. She suggested that products may often be transformational, but that marketing seemed unlikely to in her experience. This made me wonder about Listerine. Crucially, transformational creativity is characterised by there being some element of continuity with the strictures of previous thinking. Once it has happened, there may be  move from a revolutionary instance into an explored style. Again, from a marketing perspective, this seems to chime well with the thinking in Youngme Moon’s book: Different Talking about the birth of Modernism is visual art, Margaret pointed out that transformational creativity has historically risked a backlash, demanding what is essentially an education of the market. This is best accomplished by referring back to the continuities with the past in order to make the new familiar. Thoughts The afternoon is harder to sum up than the morning. It felt less concrete, and was troubled by a short run of poor presentations in the middle. Mainly, I found myself wrestling with the internal comms issue. It’s one of those things that seems astonishingly obvious in hindsight, but any campaign – particularly any large one – is doomed if the people involved can’t believe in it. We’ve run things here that haven’t gone so well, of course we have; who hasn’t? I’m not going to air any laundry, but people not being informed (much less aligned) feels like a common factor. It’s tough though. Managing and anticipating information needs across an organization of any size can’t be easy. Even the simple things like ensuring sales and support departments know what’s in a product release, and what messages go with it are easy to botch. The thing I like about framing this as a brand and campaign advocacy problem is that it makes it likely to get addressed. Better is always sexier than less-worse. Any technical communicator who’s ever felt crowded out by a content strategist or marketing copywriter  knows this – increasing revenue gets a seat at the table far more readily than reducing support costs, even if the financial impact is identical. So that’s it from AMC. The big thought-provokers were social buying behaviour and eliciting behaviour change, and the value of internal communications in ensuring successful campaigns and continuity of customer experience. I’ll be chewing over that for a while, and I’d definitely return next year.      

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