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  • Oracle’s Web Experience Management

    - by Christie Flanagan
    Today’s guest post on Oracle’s Web Experience Management comes from a member of our WebCenter Evangelist team, Noël Jaffré, a Principal Technologist based in France.Oracle’s Web Experience Management (WEM) solution enables organizations to optimize the online channel for driving marketing and customer experience management success. It empowers business users to manage the web presence and create rich and engaging online experiences for customers and prospects. Oracle's WEM platform provides a framework to simplify the integration of Oracle, third-party and custom-built applications. This framework essentially allows the creation and integration of applications using one single business interface called the WEM interface. It includes the following: Single sign-on access control for all integrated applications using the Central Authentication Service (CAS) component. A single centralized administration window for user, role, and native applications management including site management. Community server management, gadget server management as well as management for partner integrated technologies. A Representational State Transfer (REST) API for accessing WebCenter Sites data. REST services are supported on both Oracle WebCenter Sites and Oracle WebCenter Sites Satellite Server to leverage the satellite server cache. All REST requests are cached for web consuming applications as well for the high performance delivery of native applications on the mobile channel. Oracle WebCenter Sites’ Web Experience Management environment enables organizations to deliver a compelling online experience to customers by simplifying the deployment and management of sophisticated and engaging websites. The WebCenter Sites platform automates the entire process of managing web content including: Authoring:  Business users can easily contribute and manage web content in real-time, with intuitive interfaces and drag-and-drop content authoring and layout capabilities designed for the non-technical user. Contextual Content Targeting: Marketers are empowered to create and manage targeted campaigns with relevant recommendations and promotions based on the context of the session of the visitor such as his or her navigation history, user profile, language, location or other information shared during the visitor session. Content Publishing and Deployment: It offers advanced multi-site management capabilities for departmental or regional sites, as well as strong multi-lingual and multi-locale content management. The remote satellite server caching infrastructure provides high-performance, distributed caching, tuned to deliver high-volume, targeted and multi-lingual sites. Analytics and Optimization: Business users and marketers have the ability to measure the effectiveness of their online content and campaigns at a granular level. Editors and marketers can immediately determine whether a given article or promotion is relevant to a particular customer segment. User-generated Content: Marketers can enable blogs, comments, rating and reviews on the website.  All comments and reviews posted to the website can be moderated from the administrator interface either manually or automatically using filters, whitelists, blacklists or community based moderation. Personalized Gadget Dashboards:  Site managers can deploy gadgets, small applications using web content, individually or as part of dashboards containing multiple gadgets.  These gadget dashboards enable site visitors to create their own “MyPage” on a given site where they can select and customize the gadgets that the site administrator has made available.  Any gadget that conforms to the iGoogle/OpenSocial standard can be made available to site visitors, or they can be created within the WEM interface. Oracle's WEM platform also provides a unique environment for the delivery of a rich, multichannel online experience for site visitors through its advanced management modules for mobile. With Oracle’s WEM solution, it’s easy to control branding and deliver a consistent message while repurposing web content for publication to mobile devices, kiosks and much more. This distinctive approach provides: HTML5 Delivery: HTML5 delivery which includes native support for adaptive design that responds to the user’s computer screen resolution and orientation. The approach is less driven by the particular hardware and more driven by the user’s interactions with the device. In other words, this approach takes both the screen interactions (either cursor or touch) and screen sizes and orientation into consideration. A Unique Native Mobile Extension Environment for Contributors: From the WEM interface, a contributor can directly manage their mobile channel, using the tooling already in place for driving the traditional web presence. This includes the mobile presentation, as well as mobile insite editing, drag and drop page layout, and in-context recommendations and personalization. Optimized REST APIs for High Performance Content Delivery on Native Mobile Device Applications: WebCenter Sites’ REST API uses the underlying HTTP methods (GET, POST, PUT, DELETE) to interact with resources. Resources support two types of input and output formats -- XML and JSON. REST calls are customizable to optimize the interactions between the content repositories and the client applications. Caching is essential to decrease network loads and improve overall reliability and usability of the applications and user interactions. REST results are cached through the highly efficient Oracle WebCenter Sites caching architecture.

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  • Trash Destination Adapter

    The Trash Destination and this article came from early experiences of using SSIS and community feedback at the time. When developing a package it is very useful to have a destination adapter that does nothing but consume rows with no setup requirement. You often want run a package part way through development, or just add a path so you can set a Data Viewer. There are stock tasks that can be used, but with the Trash Destination all columns are treated as selected automatically (usage type of read-only), so the pipeline knows they are required. It is also obvious that this is for development or diagnostic purposes, and is clearly not a part of the functional design of the package. It is also ideal for just playing around and exploring concepts in SSIS, and is often used in conjunction with the Data Generator Source. Using these two components it is easy to setup a test of an expression in the Derived Column Transformation for example. The Data Generator Source provides some dummy data, and the Trash Destination allows you to anchor the output path and set a Data Viewer to examine the results. It can also be used when performance tuning packages. It is a consistent and known quantity that has no external influences, so it is ideal as a destination when breaking the data flow into sections to isolate a bottleneck. The adapter is really simple to use and requires no setup. Simply drop it onto the pipeline designer and use it to terminate your data flow path. Installation The component is provided as an MSI file which you can download and run to install it. This simply places the files on disk in the correct locations and also installs the assemblies in the Global Assembly Cache as per Microsoft’s recommendations. You may need to restart the SQL Server Integration Services service, as this caches information about what components are installed, as well as restarting any open instances of Business Intelligence Development Studio (BIDS) / Visual Studio that you may be using to build your SSIS packages. Finally, for 2005/2008, you will have to add the transformation to the Visual Studio toolbox manually. Right-click the toolbox, and select Choose Items.... Select the SSIS Data Flow Items tab, and then check the Trash Destination transformation in the Choose Toolbox Items window. This process has been described in detail in the related FAQ entry for How do I install a task or transform component? We recommend you follow best practice and apply the current Microsoft SQL Server Service pack to your SQL Server servers and workstations. Downloads The Trash Destination is available for SQL Server 2005, SQL Server 2008 (includes R2) and SQL Server 2012. Please choose the version to match your SQL Server version, or you can install multiple versions and use them side by side if you have more than one version of SQL Server installed. Trash Destination for SQL Server 2005 Trash Destination for SQL Server 2008 Trash Destination for SQL Server 2012 Version History SQL Server 2012 Version 3.0.0.34 - SQL Server 2012 release. Includes upgrade support for both 2005 and 2008 packages to 2012. (5 Jun 2012) SQL Server 2008 Version 2.0.0.33 - SQL Server 2008 release. Includes support for upgrade of 2005 packages. RTM compatible, previously February 2008 CTP. (4 Mar 2008) Version 2.0.0.31 - SQL Server 2008 November 2007 CTP. (14 Feb 2008) SQL Server 2005 Version 1.0.2.18 - SQL Server 2005 RTM Refresh. SP1 Compatibility Testing. (12 Jun 2006) Version 1.0.1.1 - SQL Server 2005 IDW 15 June CTP. Minor enhancements over v1.0.1.0. (11 Jun 2005) Version 1.0.1.0 - SQL Server 2005 IDW 14 April CTP. First Public Release. (30 May 2005) Troubleshooting Make sure you have downloaded the version that matches your version of SQL Server. We offer separate downloads for SQL Server 2005, SQL Server 2008 and SQL Server 2012. If you an error when you try and use the component along the lines of The component could not be added to the Data Flow task. Please verify that this component is properly installed.  ... The data flow object "Konesans ..." is not installed correctly on this computer, this usually indicates that the internal cache of SSIS components needs to be updated. This is held by the SSIS service, so you need restart the the SQL Server Integration Services service. You can do this from the Services applet in Control Panel or Administrative Tools in Windows. You can also restart the computer if you prefer. You may also need to restart any current instances of Business Intelligence Development Studio (BIDS) / Visual Studio that you may be using to build your SSIS packages. The full error message is shown below for reference: TITLE: Microsoft Visual Studio ------------------------------ The component could not be added to the Data Flow task. Please verify that this component is properly installed. ------------------------------ ADDITIONAL INFORMATION: The data flow object "Konesans.Dts.Pipeline.TrashDestination.Trash, Konesans.Dts.Pipeline.TrashDestination, Version=1.0.1.0, Culture=neutral, PublicKeyToken=b8351fe7752642cc" is not installed correctly on this computer. (Microsoft.DataTransformationServices.Design) For 2005/2008, once installation is complete you need to manually add the task to the toolbox before you will see it and to be able add it to packages - How do I install a task or transform component? This is not necessary for SQL Server 2012 as the new SSIS toolbox automatically detects components. If you are still having issues then contact us, but please provide as much detail as possible about error, as well as which version of the the task you are using and details of the SSIS tools installed.

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  • Editing sqlcmdvariable nodes in SSDT Publish Profile files using msbuild

    - by jamiet
    Publish profile files are a new feature of SSDT database projects that enable you to package up all environment-specific properties into a single file for use at publish time; I have written about them before at Publish Profile Files in SQL Server Data Tools (SSDT) and if it wasn’t obvious from that blog post, I’m a big fan! As I have used Publish Profile files more and more I have realised that there may be times when you need to edit those Publish profile files during your build process, you may think of such an operation as a kind of pre-processor step. In my case I have a sqlcmd variable called DeployTag, it holds a value representing the current build number that later gets inserted into a table using a Post-Deployment script (that’s a technique that I wrote about in Implementing SQL Server solutions using Visual Studio 2010 Database Projects – a compendium of project experiences – search for “Putting a build number into the DB”). Here are the contents of my Publish Profile file (simplified for demo purposes) : Notice that DeployTag defaults to “UNKNOWN”. On my current project we are using msbuild scripts to control what gets built and what I want to do is take the build number from our build engine and edit the Publish profile files accordingly. Here is the pertinent portion of the the msbuild script I came up with to do that:   <ItemGroup>     <Namespaces Include="myns">       <Prefix>myns</Prefix>       <Uri>http://schemas.microsoft.com/developer/msbuild/2003</Uri>     </Namespaces>   </ItemGroup>   <Target Name="UpdateBuildNumber">     <ItemGroup>       <SSDTPublishFiles Include="$(DESTINATION)\**\$(CONFIGURATION)\**\*.publish.xml" />     </ItemGroup>     <MSBuild.ExtensionPack.Xml.XmlFile Condition="%(SSDTPublishFiles.Identity) != ''"                                        TaskAction="UpdateElement"                                        File="%(SSDTPublishFiles.Identity)"                                        Namespaces="@(Namespaces)"                                         XPath="//myns:SqlCmdVariable[@Include='DeployTag']/myns:Value"                                         InnerText="$(BuildNumber)"/>   </Target> The important bits here are the definition of the namespace http://schemas.microsoft.com/developer/msbuild/2003: and the XPath expression //myns:SqlCmdVariable[@Include='DeployTag']/myns:Value: Some extra info: I use a fantastic tool called XMLPad to discover/test XPath expressions, read more at XMLPad – a new tool in my developer utility belt MSBuild.ExtensionPack.Xml.XmlFile is a msbuild task used to edit XML files and is available from Mike Fourie’s MSBuild Extension Pack I’m using a property called $(BuildNumber) to hold the value to substitute into the file and also $(DESTINATION)\**\$(CONFIGURATION)\**\*.publish.xml to define an ItemGroup all of my Publish Profile files. Populating those properties is basic msbuild stuff and is therefore outside the scope of this blog post however if you want to learn more check out MSBuild properties & How To: Use Wildcards to Build All Files in a Directory. Hope this is useful! @Jamiet

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  • Understanding each other in web development

    - by Pete Hotchkin
    During my career I have been lucky enough to work in several different roles within web development with many extremely talented people, from incredible designers who were passionate about the placement of every pixel right through to server administrators and DBAs who were always measuring the improvements they were making to their queries in the smallest possible unit. The problem I always faced was that more often than not I was stuck in the middle trying to mediate between these different functions and enable each side to understand the other’s point of view. The main areas of contention that there have always been between these functional groups in my experience have been at 2 key points: during the build phase and then when there is a problem post-build. During both of these times it is often easier for someone to pass the buck onto someone else than spend the time to understand the other person’s perspective. Below is a quick look at two upcoming tools that will not only speed up the build phase for each function, but  also help when it comes to the issues faced once a site has been pushed live. In my experience a web project goes through several phases of development. The first of these is design, generally handled as Photoshop files which are then passed onto a front-end developer. This is the first point at which heated discussions can arise. One problem I’ve seen several times is that the designer doesn’t fully understand the platform constraints that need to be considered, and as a result has designed something that does not translate very well or is simply not possible. Working at Red Gate, I am lucky enough to be able to meet some amazing people and this happened just the other day when I was introduced to Neil Kinnish and Pete Nelson, the creators of what I believe could be a great asset in this designer-developer relationship, Mixture. Mixture allows the front end developer to quickly prototype a web page with built-in frameworks such as bootstrap. It’s not an IDE however, it just sits there in the background and monitors the project files in the background so every time you save a file from your favorite IDE, it will compile things like LESS, compact your JavaScript and the automatically refresh your test browser so you can see the changes instantly. I think one of the best parts of this however is a single button that pushes the changed files up to the web so the designer can instantly see how far the developer has got and the problem that he is facing at that time without the need to spend time setting up a remote server. I can see this being a real asset to remote teams where there needs to be a compromise between the designer and the front-end developer, or just to allow the designer to see how the build is progressing and suggest small alterations. Once the design has been built into the front end the designer’s job is generally done and there are no other points of contention between the designer and the other functions involved in building these web projects. As the project moves into the stage of integrating it into the back end and deploying it to the production server other functions start to be pulled in and other issues arise such as the back-end developer understanding the frameworks that they are using such as the routes that are in place in an MVC application or the number of database calls that the ORM layer is actually making. There are many tools out there that can actually help with these problems such as mini profiler that gives you a quick snapshot of what is going on directly in the browser. For a slightly more in-depth look at what is happening and to gain a deeper understanding of an application you may be working on though, you may want to consider Glimpse. Created by Nik and Anthony, it is an application that sits at the bottom of your browser (installed via NuGet) which can show you information about how your application is pieced together and how the information on screen is being delivered as it happens. With a wealth of community-built plugins such as one for nHibernate and linq2SQL (full list of plugins on NuGet). It can be customized directly to your own setup to truly delve into the code to see what is happening, and can help to reduce the number of confusing moments about whether it is your code that is going wrong or whether there is something more sinister happening directly on the server. All the tools that I have mentioned in this post help to do one thing above all, and that is to ease the barrier of understanding between the different functions that are involved in building and maintaining a web application. In my experience it is very easy to say “Well, that’s not my problem”, simply because the two functions involved don’t truly understand the other’s point of view. Software should not only be seen as a way to streamline our own working process or as a debugging tool but also a communication aid to improve the entire lifecycle of a web project. Glimpse is actually the project that I am the designer on and I would love to get your feedback if you do decide to try it out or if you would like to share your own experiences of working on web projects please fill in your details at https://www.surveymk.com/s/joinGlimpse  or add a comment below and I will get in touch with you.

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  • Five Reasons to Attend PLM Summit 2013: The Conference Formerly Known as AGILITY

    - by Terri Hiskey
    As we approach the end of 2012, we are also closing in on the last couple of weeks that Agile customers and prospects can register for the upcoming PLM Summit 2013 for the bargain early bird rate of $195. Register now to secure your spot! The Conference Formerly Known as AGILITY... Long-time Agile customers may remember AGILITY, which was Agile's PLM customer conference that was held on an annual basis prior to Oracle's acquisiton of Agile in 2007. In February 2012, due to feedback we received from our Agile PLM community, we successfully resurrected the AGILITY conference and renamed it the PLM Summit. The PLM Summit was so well received and well-attended, that we are doing it again in 2013. This upcoming PLM Summit is being co-located in San Francisco under the overarching banner of the Oracle Value Chain Summit, and will be held alongside several other Oracle customer conferences that cover a range of value chain solutions, including Value Chain Planning, Value Chain Execution, Procurement, Maintenance and Manufacturing. This setup offers PLM attendees the best of all worlds--the opportunity to participate and learn about PLM in smaller, focused sessions by product and by industry, while also giving attendees the chance to see how PLM works together with other critical enterprise applications that address other important aspects of the value chain. Top Five Reasons to Attend the PLM Summit 2013 In the spirit of all of the end-of-the-year lists that are currently popping up, here is a list of the top five reasons to attend the PLM Summit for anyone out there needs a little extra encouragement to register: 1. The Best Opportunities for Customer Networking   The PLM Summit offers attendees numerous opportunities to learn and network with fellow Agile users. Customer stories are featured in keynote and breakout presentations and the schedule allows for plenty of networking time during breakfasts, lunches, breaks and dinners. Customer networking is the number one reason that Agile users attend the PLM Summit. Read what attendees thought of the most recent PLM Summit: "Hearing about the implementation of Agile products from a customers’ perspective is invaluable." - Director of Quality Assurance & Regulatory Affairs, leading medical device manufacturer "Understanding the scope of other companies’ projects and the lessons learned made attending this event well worth my time." - Director of Test Engineering, global industrial manufacturer "The most beneficial thing about attending this event is the opportunity to network with other customers with similar experiences." - Director of Business Process Improvement, leading high technology company Come to the PLM Summit and play an active role within the PLM community: swap war stories and business cards, connect on LinkedIn and Facebook, share your stories and discuss the sessions from each day. Register now! 2. It's Educational! The PLM Summit is the premier educational event for anyone in the Agile PLM community. There are nearly 40 PLM-focused in-depth educational sessions led by Agile PLM experts, customers and partners that will cover a range of specific product and industry-focused topics. Keynotes will give attendees a broad overview of the entire Agile PLM footprint, while sessions will delve deeply into specific product functionality and customer case studies. There is truly something for everyone. Check out the latest agenda for view of all the sessions. 3. Visit with the PLM Partner Community Our partners play a significant and important role within the Agile PLM community. At the PLM Summit, attendees will be able to meet and mingle with several of the top Oracle Agile PLM partners including: Deloitte, Domain, GoEngineer, Hitachi Consulting, IBM, Kalypso, KPIT Cummins (CPG Solutions), Perception Software, Verdant, Xavor and ZeroWaitState. Go here for a complete list of all the Value Chain Summit sponsors. 4. See Agile PLM in Action at our Dedicated PLM Demo Pods At the PLM Summit, attendees will have the chance to see Agile PLM in action at dedicated PLM demo pods, manned by expert members of our Agile PLM team. If you would like to see up close specific Agile PLM functionality, or if you have a question on how to extend the scope of your current implemention or if you want a better understanding of how to leverage Agile PLM to address specific use-cases, stop by one of the Agile PLM demo pods and engage the Agile PLM experts on hand at the PLM Summit. 5. Spend Some Time in Lovely San Francisco Still on the fence about the upcoming PLM Summit? Remember that it is being held in San Francisco, which is a fantastic city for a getaway. After spending time learning and networking about PLM, take an extra day or two to escape the dreary winter and enjoy the beautiful scenery and the unique actitivies offered only by the City by the Bay. You will walk away from the conference not only with renewed excitement about Agile PLM, but feeling rejuvenated in general.

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  • ACORD LOMA Session Highlights Policy Administration Trends

    - by [email protected]
    Helen Pitts, senior product marketing manager for Oracle Insurance, attended and is blogging from the ACORD LOMA Insurance Forum this week. Above: Paul Vancheri, Chief Information Officer, Fidelity Investments Life Insurance Company. Vancheri gave a presentation during the ACORD LOMA Insurance Systems Forum about the key elements of modern policy administration systems and how insurers can mitigate risk during legacy system migrations to safely introduce new technologies. When I had a few particularly challenging honors courses in college my father, a long-time technology industry veteran, used to say, "If you don't know how to do something go ask the experts. Find someone who has been there and done that, don't be afraid to ask the tough questions, and apply and build upon what you learn." (Actually he still offers this same advice today.) That's probably why my favorite sessions at industry events, like the ACORD LOMA Insurance Forum this week, are those that include insight on industry trends and case studies from carriers who share their experiences and offer best practices based upon their own lessons learned. I had the opportunity to attend a particularly insightful session Wednesday as Craig Weber, senior vice president of Celent's Insurance practice, and Paul Vancheri, CIO of Fidelity Life Investments, presented, "Managing the Dynamic Insurance Landscape: Enabling Growth and Profitability with a Modern Policy Administration System." Policy Administration Trends Growing the business is the top issue when it comes to IT among both life and annuity and property and casualty carriers according to Weber. To drive growth and capture market share from competitors, carriers are looking to modernize their core insurance systems, with 65 percent of those CIOs participating in recent Celent research citing plans to replace their policy administration systems. Weber noted that there has been continued focus and investment, particularly in the last three years, by software and technology vendors to offer modern, rules-based, configurable policy administration solutions. He added that these solutions are continuing to evolve with the ongoing aim of helping carriers rapidly meet shifting business needs--whether it is to launch new products to market faster than the competition, adapt existing products to meet shifting consumer and /or regulatory demands, or to exit unprofitable markets. He closed by noting the top four trends for policy administration either in the process of being adopted today or on the not-so-distant horizon for the future: Underwriting and service desktops New business automation Convergence of ultra-configurable and domain content-rich systems Better usability and screen design Mitigating the Risk When Making the Decision to Modernize Third-party analyst research from advisory firms like Celent was a key part of the due diligence process for Fidelity as it sought a replacement for its legacy policy administration system back in 2005, according to Vancheri. The company's business opportunities were outrunning system capability. Its legacy system had not been upgraded in several years and was deficient from a functionality and currency standpoint. This was constraining the carrier's ability to rapidly configure and bring new and complex products to market. The company sought a new, modern policy administration system, one that would enable it to keep pace with rapid and often unexpected industry changes and ahead of the competition. A cross-functional team that included representatives from finance, actuarial, operations, client services and IT conducted an extensive selection process. This process included deep documentation review, pilot evaluations, demonstrations of required functionality and complex problem-solving, infrastructure integration capability, and the ability to meet the company's desired cost model. The company ultimately selected an adaptive policy administration system that met its requirements to: Deliver ease of use - eliminating paper and rework, while easing the burden on representatives to sell and service annuities Provide customer parity - offering Web-based capabilities in alignment with the company's focus on delivering a consistent customer experience across its business Deliver scalability, efficiency - enabling automation, while simplifying and standardizing systems across its technology stack Offer desired functionality - supporting Fidelity's product configuration / rules management philosophy, focus on customer service and technology upgrade requirements Meet cost requirements - including implementation, professional services and licenses fees and ongoing maintenance Deliver upon business requirements - enabling the ability to drive time to market for new products and flexibility to make changes Best Practices for Addressing Implementation Challenges Based upon lessons learned during the company's implementation, Vancheri advised carriers to evaluate staffing capabilities and cultural impacts, review business requirements to avoid rebuilding legacy processes, factor in dependent systems, and review policies and practices to secure customer data. His formula for success: upfront planning + clear requirements = precision execution. Achieving a Return on Investment Vancheri said the decision to replace their legacy policy administration system and deploy a modern, rules-based system--before the economic downturn occurred--has been integral in helping the company adapt to shifting market conditions, while enabling growth in its direct channel sales of variable annuities. Since deploying its new policy admin system, the company has reduced its average time to market for new products from 12-15 months to 4.5 months. The company has since migrated its other products to the new system and retired its legacy system, significantly decreasing its overall product development cycle. From a processing standpoint Vancheri noted the company has achieved gains in automation, information, and ease of use, resulting in improved real-time data edits, controls for better quality, and tax handling capability. Plus, with by having only one platform to manage, the company has simplified its IT environment and is well positioned to deliver system enhancements for greater efficiencies. Commitment to Continuing the Investment In the short and longer term future Vancheri said the company plans to enhance business functionality to support money movement, wire automation, divorce processing on payout contracts and cost-based tracking improvements. It also plans to continue system upgrades to remain current as well as focus on further reducing cycle time, driving down maintenance costs, and integrating with other products. Helen Pitts is senior product marketing manager for Oracle Insurance focused on life/annuities and enterprise document automation.

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  • What should you bring to the table as a Software Architect?

    - by Ahmad Mageed
    There have been many questions with good answers about the role of a Software Architect (SA) on StackOverflow and Programmers SE. I am trying to ask a slightly more focused question than those. The very definition of a SA is broad so for the sake of this question let's define a SA as follows: A Software Architect guides the overall design of a project, gets involved with coding efforts, conducts code reviews, and selects the technologies to be used. In other words, I am not talking about managerial rest and vest at the crest (further rhyming words elided) types of SAs. If I were to pursue any type of SA position I don't want to be away from coding. I might sacrifice some time to interface with clients and Business Analysts etc., but I am still technically involved and I'm not just aware of what's going on through meetings. With these points in mind, what should a SA bring to the table? Should they come in with a mentality of "laying down the law" (so to speak) and enforcing the usage of certain tools to fit "their way," i.e., coding guidelines, source control, patterns, UML documentation, etc.? Or should they specify initial direction and strategy then be laid back and jump in as needed to correct the ship's direction? Depending on the organization this might not work. An SA who relies on TFS to enforce everything may struggle to implement their plan at an employer that only uses StarTeam. Similarly, an SA needs to be flexible depending on the stage of the project. If it's a fresh project they have more choices, whereas they might have less for existing projects. Here are some SA stories I have experienced as a way of sharing some background in hopes that answers to my questions might also shed some light on these issues: I've worked with an SA who code reviewed literally every single line of code of the team. The SA would do this for not just our project but other projects in the organization (imagine the time spent on this). At first it was useful to enforce certain standards, but later it became crippling. FxCop was how the SA would find issues. Don't get me wrong, it was a good way to teach junior developers and force them to think of the consequences of their chosen approach, but for senior developers it was seen as somewhat draconian. One particular SA was against the use of a certain library, claiming it was slow. This forced us to write tons of code to achieve things differently while the other library would've saved us a lot of time. Fast forward to the last month of the project and the clients were complaining about performance. The only solution was to change certain functionality to use the originally ignored approach despite early warnings from the devs. By that point a lot of code was thrown out and not reusable, leading to overtime and stress. Sadly the estimates used for the project were based on the old approach which my project was forbidden from using so it wasn't an appropriate indicator for estimation. I would hear the PM say "we've done this before," when in reality they had not since we were using a new library and the devs working on it were not the same devs used on the old project. The SA who would enforce the usage of DTOs, DOs, BOs, Service layers and so on for all projects. New devs had to learn this architecture and the SA adamantly enforced usage guidelines. Exceptions to usage guidelines were made when it was absolutely difficult to follow the guidelines. The SA was grounded in their approach. Classes for DTOs and all CRUD operations were generated via CodeSmith and database schemas were another similar ball of wax. However, having used this setup everywhere, the SA was not open to new technologies such as LINQ to SQL or Entity Framework. I am not using this post as a platform for venting. There were positive and negative aspects to my experiences with the SA stories mentioned above. My questions boil down to: What should an SA bring to the table? How can they strike a balance in their decision making? Should one approach an SA job (as defined earlier) with the mentality that they must enforce certain ground rules? Anything else to consider? Thanks! I'm sure these job tasks are easily extended to people who are senior devs or technical leads, so feel free to answer at that capacity as well.

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  • Parner Webcast - Innovations in Products Program

    - by Richard Lefebvre
    We are pleased to invite you to join the Innovations in Products –webcast. Innovations in Products will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Innovations in Products will be presented on the 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Innovations in Products is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Application portfolio – for your and your customer’s benefit Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Note: At the latter part of this email you have also 17 links into the recent Applications Products presentations and 6 links into the Public Sector Value Proposition presentations that were presented in Innovations in Industries -program. Product breakout sessions: Topics Speaker To Register Fusion Applications Technology and Extensibility: A next-generation platform that adapts to client needs. Matthew Johnson, Sr. Director, SCM Product Development, EMEA CLICK HERE Fusion Applications - Transforming your Back-Office Accounting Function: Changing how people work in back office functions to drive value add Liam Nolan, Director, ERP Product Development, EMEA CLICK HERE Fusion HCM & Talent Overview & Extensibility: A more in-depth look into a personalized HCM solution Synco Jonkeren, Vice-President HCM Product Development & Management, EMEA CLICK HERE Fusion HCM Compensation Planning: Compensate To Compete Rosie Warner, Director, HCM Sales Development CLICK HERE Enterprise PLM for the Product Value Chain: Oracle Enterprise PLM offers Industry specific solutions that cover the Product Value Chain Ulf Köster, Sales Development Leader Enterprise PLM, Oracle Western Europe CLICK HERE Oracle's Asset Management and Maintenance Solution: What you need to know to successfully implement Oracle Asset Management solutions within Oracle Installed Base Philip Carey, Asset Management and Maintenance Solution Specialist CLICK HERE For more details please visit Innovations in Products and other breakout sessions on OPN page. Delivery Format Innovations in Products –program is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months. The next Innovations in Products web casts will be presented as follows: July 2nd 2012 October 1st 2012 January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. Duration Maximum 1 hour For further information please contact me Markku Rouhiainen. Recent Innovations in Products presentations Applications Products presented on April the 2nd, 2012 Speaker To Register Fusion CRM: Effective, Efficient and Easy James Penfold , Senior Director, Applications Product Development and Product Management CLICK HERE Fusion HCM: Talent management overview performance, goals, talent review Jaime Losantos Viñolas, Director, HCM Sales Development CLICK HERE Distributed Order Management - Fusion SCM Solution Vikram K Singla, Business Development Director, Supply Chain Management Applications, UK CLICK HERE Oracle Transportation Management Dominic Regan, Senior Director Oracle Transportation Management EMEA CLICK HERE Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management Lionel Albert, Senior Director Value Chain Planning, EMEA CLICK HERE Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences Maria Ramirez , CRM Presales Consultant, EPC CLICK HERE EPM 11.1.2.2 Overview Nicholas Cox , EMEA Sales Development Director - Enterprise Performance Management CLICK HERE Oracle Hyperion Profitability and Cost Management, 11.1.2.1 Daniela Lazar , Senior EPM Sales Consultant, EPC CLICK HERE January the 16th 2012 Speaker To Register CRM / ATG: Best-in-Class CRM & Commerce Maria Ramirez , Associate CRM Presales Consultant, EPC CLICK HERE CRM / Automate Business Rules for Maximum Efficiency with OPA (Oracle Policy Automation) Marco Nilo, Associate CRM Presales Consultant, EPC CLICK HERE CRM / InQuira Toby Baker, Principal Sales Consultant, CRM Product Specialist Team CLICK HERE EPM / Business Intelligence Foundation Suite – Sales and Product Updates Liviu Nitescu, Senior BI Sales Consultant, EPC CLICK HERE EPM / Hyperion Planning 11.1.2.1 - Sales & Product Updates Andreea Voinea, EPM Sales Consultant, EPC CLICK HERE ERP / JDE EnterpriseOne Fulfillment Management Overview Mirela Andreea Nasta , ERP Presales Consultant, EPC CLICK HERE ERP / Spotlights on iExpenses Elena Nita ,ERP Presales Consultant, EPC CLICK HERE MDM / Master Data Management Martin Boyd , Senior Director Product Strategy CLICK HERE Product break through session Fusion Applications Human Capital Management Rosie Warner , Director, HCM Sales Development CLICK HERE Recent Innovations in Industries Value Proposition presentations January the 16th 2012 Speaker To Register Process Modernisation Iemke Idsingh Public Sector Solutions Director CLICK HERE Shared Services Ann Smith Business Development Director, Shared Services CLICK HERE Strengthening Financial Discipline Whilst Delivering Cashable Savings Philippa Headley UK Sales Development Director Public Sector - EPM Solutions CLICK HERE Social Welfare Industry Solutions Christian Wernberg-Tougaard Industry Director - Social Welfare CLICK HERE Police Industry Solutions Jeff Penrose Solution Sales Director CLICK HERE Tax and Revenue Management Industry Solutions Andre van der Post Global Director - Tax Solutions and Strategy CLICK HERE  

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  • SSAS Maestro Training in July 2012 #ssasmaestro #ssas

    - by Marco Russo (SQLBI)
    A few hours ago Chris Webb blogged about SSAS Maestro and I’d like to propagate the news, adding also some background info. SSAS Maestro is the premier certification on Analysis Services that selects the best experts in Analysis Services around the world. In 2011 Microsoft organized two rounds of training/exams for SSAS Maestros and up to now only 11 people from the first wave have been announced – around 10% of attendees of the course! In the next few days the new Maestros from the second round should be announced and this long process is caused by many factors that I’m going to explain. First, the course is just a step in the process. Before the course you receive a list of topics to study, including the slides of the course. During the course, students receive a lot of information that might not have been included in the slides and the best part of the course is class interaction. Students are expected to bring their experience to the table and comparing case studies, experiences and having long debates is an important part of the learning process. And it is also a part of the evaluation: good questions might be also more important than good answers! Finally, after the course, students have their homework and this may require one or two months to be completed. After that, a long (very long) evaluation process begins, taking into account homework, labs, participation… And for this reason the final evaluation may arrive months later after the course. We are going to improve and shorten this process with the next courses. The first wave of SSAS Maestro had been made by invitation only and now the program is opening, requiring a fee to participate in order to cover the cost of preparation, training and exam. The number of attendees will be limited and candidates will have to send their CV in order to be admitted to the course. Only experienced Analysis Services developers will be able to participate to this challenging program. So why you should do that? Well, only 10% of students passed the exam until now. So if you need 100% guarantee to pass the exam, you need to study a lot, before, during and after the course. But the course by itself is a precious opportunity to share experience, create networking and learn mission-critical enterprise-level best practices that it’s hard to find written on books. Oh, well, many existing white papers are a required reading *before* the course! The course is now 5 days long, and every day can be *very* long. We’ll have lectures and discussions in the morning and labs in the afternoon/evening. Plus some more lectures in one or two afternoons. A heavy part of the course is about performance optimization, capacity planning, monitoring. This edition will introduce also Tabular models, and don’t expect something you might find in the SSAS Tabular Workshop – only performance, scalability monitoring and optimization will be covered, knowing Analysis Services is a requirement just to be accepted! I and Chris Webb will be the teachers for this edition. The course is expensive. Applying for SSAS Maestro will cost around 7000€ plus taxes (reduced to 5000€ for students of a previous SSAS Maestro edition). And you will be locked in a training room for the large part of the week. So why you should do that? Well, as I said, this is a challenging course. You will not find the time to check your email – the content is just too much interesting to think you can be distracted by something else. Another good reason is that this course will take place in Italy. Well, the course will take place in the brand new Microsoft Innovation Campus, but in general we’ll be able to provide you hints to get great food and, if you are willing to attach one week-end to your trip, there are plenty of places to visit (and I’m not talking about the classic Rome-Florence-Venice) – you might really need to relax after such a week! Finally, the marking process after the course will be faster – we’d like to complete the evaluation within three months after the course, considering that 1-2 months might be required to complete the homework. If at this point you are not scared: registration will open in mid-April, but you can already write to [email protected] sending your CV/resume and a short description of your level of SSAS knowledge and experience. The selection process will start early and you may want to put your admission form on top of the FIFO queue!

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  • Delving into design patterns, and what that means for the Oracle user experience

    - by Kathy.Miedema
    By Kathy Miedema, Oracle Applications User Experience George Hackman, Senior Director, Applications User Experiences The Oracle Applications User Experience team has some exciting things happening around Fusion Applications design patterns. Because we’re hoping to have some new offerings soon (stay tuned with VoX to see what’s in the pipeline around Fusion Applications design patterns), now is a good time to talk more about what design patterns can do for the individual user as well as the entire company. George Hackman, Senior Director of Operations User Experience, says the first thing to note is that user experience is not just about the user interface. It’s about understanding how people do things, observing them, and then finding the patterns that emerge. The Applications UX team develops those patterns and then builds them into Oracle applications. What emerges, Hackman says, is a consistent, efficient user experience that promotes a productive workplace. Creating design patterns What is a design pattern in the context of enterprise software? “Every day, people use technology to get things done,” Hackman says. “They navigate a virtual world that reaches from enterprise to consumer apps, and from desktop to mobile. This virtual world is constantly under construction. New areas are being developed and old areas are being redone. As this world is being built and remodeled, efficient pathways and practices emerge. “Oracle's user experience team watches users navigate this world. We measure their productivity and ask them about their satisfaction. We take the most efficient, most productive pathways from the enterprise and consumer world and turn them into Oracle's user experience patterns.” Hackman describes the process as combining all of the best practices from every part of a user’s world. Members of the user experience team observe, analyze, design, prototype, and measure each work task to find the best possible pattern for a particular work flow. As the team builds the patterns, “we make sure they are fully buildable using Oracle technology,” Hackman said. “So customers know they can use these patterns. There’s no need to make something up from scratch, not knowing whether you can even build it.” Hackman says that creating something on a computer is a good example of a user experience pattern. “People are creating things all the time,” he says. “On the consumer side, they are creating documents. On the enterprise side, they are creating expense reports. On a mobile phone, they are creating contacts. They are using different apps like iPhone or Facebook or Gmail or Oracle software, all doing this creation process.” The Applications UX team starts their process by observing how people might create something. “We observe people creating things. We see the patterns, we analyze and document, then we apply them to our products. It might be different from phone to web browser, but we have these design patterns that create a consistent experience across platforms, and across products, too. The result for customers Oracle constantly improves its part of the virtual world, Hackman said. New products are created and existing products are upgraded. Because Oracle builds user experience design patterns, Oracle's virtual world becomes both more powerful and more familiar at the same time. Because of design patterns, users can navigate with ease as they embrace the latest technology – because it behaves the way they expect it to. This means less training and faster adoption for individual users, and more productivity for the business as a whole. Hackman said Oracle gives customers and partners access to design patterns so that they can build in the virtual world using the same best practices. Customers and partners can extend applications with a user experience that is comfortable and familiar to their users. For businesses that are integrating different Oracle applications, design patterns are key. The user experience created in E-Business Suite should be similar to the user experience in Fusion Applications, Hackman said. If a user is transitioning from one application to the other, it shouldn’t be difficult for them to do their work. With design patterns, it isn’t. “Oracle user experience patterns are the building blocks for the virtual world that ensure productivity, consistency and user satisfaction,” Hackman said. “They are built for the enterprise, but incorporate the best practices from across the virtual world. They empower productivity and facilitate social interaction. When you build with patterns, you get all the end-user benefits of less training / retraining from the finished product. You also get faster / cheaper development.” What’s coming? You can already access design patterns to help you build Dashboards with OBIEE here. And we promised you at the beginning that we had something in the pipeline on Fusion Applications design patterns. Look for the announcement about when they are available here on VoX.

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  • PeopleSoft at Alliance 2012 Executive Forum

    - by John Webb
    Guest Posting From Rebekah Jackson This week I jointed over 4,800 Higher Ed and Public Sector customers and partners in Nashville at our annual Alliance conference.   I got lost easily in the hallways of the sprawling Gaylord Opryland Hotel. I carried the resort map with me, and I would still stand for several minutes at a very confusing junction, studying the map and the signage on the walls. Hallways led off in many directions, some with elevators going down here and stairs going up there. When I took a wrong turn I would instantly feel stuck, lose my bearings, and occasionally even have to send out a call for help.    It strikes me that the theme for the Executive Forum this year outlines a less tangible but equally disorienting set of challenges that our higher education customer’s CIOs are facing: Making Decisions at the Intersection of Business Value, Strategic Investment, and Enterprise Technology. The forces acting upon higher education institutions today are not neat, straight-forward decision points, where one can glance to the right, glance to the left, and then quickly choose the best course of action. The operational, technological, and strategic factors that must be considered are complex, interrelated, messy…and the stakes are high. Michael Horn, co-author of “Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns”, set the tone for the day. He introduced the model of disruptive innovation, which grew out of the research he and his colleagues have done on ‘Why Successful Organizations Fail’. Highly simplified, the pattern he shared is that things start out decentralized, take a leap to extreme centralization, and then experience progressive decentralization. Using computers as an example, we started with a slide rule, then developed the computer which centralized in the form of mainframes, and gradually decentralized to mini-computers, desktop computers, laptops, and now mobile devices. According to Michael, you have more computing power in your cell phone than existed on the planet 60 years ago, or was on the first rocket that went to the moon. Applying this pattern to Higher Education means the introduction of expensive and prestigious private universities, followed by the advent of state schools, then by community colleges, and now online education. Michael shared statistics that indicate 50% of students will be taking at least one on line course by 2014…and by some measures, that’s already the case today. The implication is that technology moves from being the backbone of the campus, the IT department’s domain, and pushes into the academic core of the institution. Innovative programs are underway at many schools like Bellevue and BYU Idaho, joined by startups and disruptive new players like the Khan Academy.   This presents both threat and opportunity for higher education institutions, and means that IT decisions cannot afford to be disconnected from the institution’s strategic plan. Subsequent sessions explored this theme.    Theo Bosnak, from Attain, discussed the model they use for assessing the complete picture of an institution’s financial health. Compounding the issue are the dramatic trends occurring in technology and the vendors that provide it. Ovum analyst Nicole Engelbert, shared her insights next and suggested that incremental changes are no longer an option, instead fundamental changes are affecting the landscape of enterprise technology in higher ed.    Nicole closed with her recommendation that institutions focus on the trends in higher education with an eye towards the strategic requirements and business value first. Technology then is the enabler.   The last presentation of the day was from Tom Fisher, Sr. Vice President of Cloud Services at Oracle. Tom runs the delivery arm of the Cloud Services group, and shared his thoughts candidly about his experiences with cloud deployments as well as key issues around managing costs and security in cloud deployments. Okay, we’ve covered a lot of ground at this point, from financials planning, business strategy, and cloud computing, with the possibility that half of the institutions in the US might not be around in their current form 10 years from now. Did I forget to mention that was raised in the morning session? Seems a little hard to believe, and yet Michael Horn made a compelling point. Apparently 100 years ago, 8 of the top 10 education institutions in the world were German. Today, the leading German school is ranked somewhere in the 40’s or 50’s. What will the landscape be 100 years from now? Will there be an institution from China, India, or Brazil in the top 10? As Nicole suggested, maybe US parents will be sending their children to schools overseas much sooner, faced with the ever-increasing costs of a US based education. Will corporations begin to view skill-based certification from an online provider as a viable alternative to a 4 year degree from an accredited institution, fundamentally altering the education industry as we know it?

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  • Where Facebook Stands Heading Into 2013

    - by Mike Stiles
    In our last blog, we looked at how Twitter is positioned heading into 2013. Now it’s time to take a similar look at Facebook. 2012, for a time at least, seemed to be the era of Facebook-bashing. Between a far-from-smooth IPO, subsequent stock price declines, and anxiety over privacy, the top social network became a target for comedians, politicians, business journalists, and of course those who were prone to Facebook-bash even in the best of times. But amidst the “this is the end of Facebook” headlines, the company kept experimenting, kept testing, kept innovating, and pressing forward, committed as always to the user experience, while concurrently addressing monetization with greater urgency. Facebook enters 2013 with over 1 billion users around the world. Usage grew 41% in Brazil, Russia, Japan, South Korea and India in 2012. In the Middle East and North Africa, an average 21 new signups happen per minute. Engagement and time spent on the site would impress the harshest of critics. Facebook, while not bulletproof, has become such an integrated daily force in users’ lives, it’s getting hard to imagine any future mass rejection. You want to see a company recognizing weaknesses and shoring them up. Mobile was a weakness in 2012 as Facebook was one of many caught by surprise at the speed of user migration to mobile. But new mobile interfaces, better mobile ads, speed upgrades, standalone Messenger and Pages mobile apps, and the big dollar acquisition of Instagram, were a few indicators Facebook won’t play catch-up any more than it has to. As a user, the cool thing about Facebook is, it knows you. The uncool thing about Facebook is, it knows you. The company’s walking a delicate line between the public’s competing desires for customized experiences and privacy. While the company’s working to make privacy options clearer and easier, Facebook’s Paul Adams says data aggregation can move from acting on what a user is engaging with at the moment to a more holistic view of what they’re likely to want at any given time. To help learn about you, there’s Open Graph. Embedded through diverse partnerships, the idea is to surface what you’re doing and what you care about, and help you discover things via your friends’ activities. Facebook’s Director of Engineering, Mike Vernal, says building mobile social apps connected to Facebook in such ways is the next wave of big innovation. Expect to see that fostered in 2013. The Facebook site experience is always evolving. Some users like that about Facebook, others can’t wait to complain about it…on Facebook. The Facebook focal point, the News Feed, is not sacred and is seeing plenty of experimentation with the insertion of modules. From upcoming concerts, events, suggested Pages you might like, to aggregated “most shared” content from social reader apps, plenty could start popping up between those pictures of what your friends had for lunch.  As for which friends’ lunches you see, that’s a function of the mythic EdgeRank…which is also tinkered with. When Facebook changed it in September, Page admins saw reach go down and the high anxiety set in quickly. Engagement, however, held steady. The adjustment was about relevancy over reach. (And oh yeah, reach was something that could be charged for). Facebook wants users to see what they’re most likely to like, based on past usage and interactions. Adding to the “cream must rise to the top” philosophy, they’re now even trying out ordering post comments based on the engagement the comments get. Boy, it’s getting competitive out there for a social engager. Facebook has to make $$$. To do that, they must offer attractive vehicles to marketers. There are a myriad of ad units. But a key Facebook marketing concept is the Sponsored Story. It’s key because it encourages content that’s good, relevant, and performs well organically. If it is, marketing dollars can amplify it and extend its reach. Brands can expect the rollout of a search product and an ad network. That’s a big deal. It takes, as Open Graph does, the power of Facebook’s user data and carries it beyond the Facebook environment into the digital world at large. No one could target like Facebook can, and some analysts think it could double their roughly $5 billion revenue stream. As every potential revenue nook and cranny is explored, there are the users themselves. In addition to Gifts, Facebook thinks users might pay a few bucks to promote their own posts so more of their friends will see them. There’s also word classifieds could be purchased in News Feeds, though they won’t be called classifieds. And that’s where Facebook stands; a wildly popular destination, a part of our culture, with ever increasing functionalities, the biggest of big data, revenue strategies that appeal to marketers without souring the user experience, new challenges as a now public company, ongoing privacy concerns, and innovations that carry Facebook far beyond its own borders. Anyone care to write a “this is the end of Facebook” headline? @mikestilesPhoto via stock.schng

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  • Ok it has been pointed out to me

    - by Ratman21
    That it seems my blog is more of poor me or pity me or I deserve a job blog.   Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers.   It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume.   Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW.   Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+  and Network+ Technician §         2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria §         20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem  non-stops too §         18 years experience as technical Help Desk support – panicking users, no problem §         18 years experience with PC/Server based system, intranet and internet systems §         10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) §         Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). §         Very experienced on working with customers on problems – again panicking users, no problem §         Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them §         Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you.   Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman    Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/                                                       ______                                                                                       OBJECTIVE To obtain a Network Operation or Helpdesk position.     PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified.   TECHNICAL AND PROFESSIONAL SKILLS   §         Technical Support §         Frame Relay §         Microsoft Office Suite §         Inventory Management §         ISDN §         Windows NT/98/XP §         Client/Vendor Relations §         CICS §         Cisco Routers/Switches §         Networking/Administration §         RPG §         Helpdesk §         Website Design/Dev./Management §         Assembler §         Visio §         Programming §         COBOL IV §               EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified.             Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese     PROFESSIONAL             TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech ·        Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 ·        Enumerator for NassauCounty   ThomasCreekBaptistChurch – Callahan, FL,     June 2008 – September 2009 Churchsound and video technician      ·        sound and video technician           Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I ·        Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications ·        Night (NOC) Network operator for a large Wide Area Network (WAN) ·        Monitored Multiple Check Authorization customers for problems with circuits, routers and applications ·        Resolved circuit and/or router issues or assist circuit carrier in resolving issue ·        Resolved application problems or assist application support in resolution ·        Liaison between customer and application support ·        Maintained and updated the NetOps Operation procedures Guide ·        Kept the listing of equipment on the raised floor updated ·        Involved in the training of all Night Check and Card server operation operators ·        FNIS acquired Certegy in 2005. Was one of 3 kept on.   Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) ·        Converting Documentation to Adobe format ·        Sole trainer of day/night shift System Management Center operators (SMC) ·        Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on.   EDS  (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator ·        Equifax outsourced the NetOps dept. to EDS in 1999. ·        Same job skills as listed above for FNIS.   Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator ·        All of the above for FNIS, except for circuit and router issues ·        Operated, monitored and trouble shot Tandem mainframe and servers on LAN ·        Supported in the operation of the Print, Tape and Microfiche rooms ·        Equifax acquired TelaCredit in 1991.   TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator ·        Operated and monitored Tandem Non-stop systems for Card and Check Auths ·        Operated multiple high-speed Laser printers and Microfiche printers ·        Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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  • Professional Development – Difference Between Bio, CV and Resume

    - by Pinal Dave
    Applying for work can be very stressful – you want to put your best foot forward, and it can be very hard to sell yourself to a potential employer while highlighting your best characteristics and answering questions.  On top of that, some jobs require different application materials – a biography (or bio), a curriculum vitae (or CV), or a resume.  These things seem so interchangeable, so what is the difference? Let’s start with the one most of us have heard of – the resume.  A resume is a summary of your job and education history.  If you have ever applied for a job, you will have used a resume.  The ability to write a good resume that highlights your best characteristics and emphasizes your qualifications for a specific job is a skill that will take you a long way in the world.  For such an essential skill, unfortunately it is one that many people struggle with. RESUME So let’s discuss what makes a great resume.  First, make sure that your name and contact information are at the top, in large print (slightly larger font than the rest of the text, size 14 or 16 if the rest is size 12, for example).  You need to make sure that if you catch the recruiter’s attention and they know how to get a hold of you. As for qualifications, be quick and to the point.  Make your job title and the company the headline, and include your skills, accomplishments, and qualifications as bullet points.  Use good action verbs, like “finished,” “arranged,” “solved,” and “completed.”  Include hard numbers – don’t just say you “changed the filing system,” say that you “revolutionized the storage of over 250 files in less than five days.”  Doesn’t that sentence sound much more powerful? Curriculum Vitae (CV) Now let’s talk about curriculum vitae, or “CVs”.  A CV is more like an expanded resume.  The same rules are still true: put your name front and center, keep your contact info up to date, and summarize your skills with bullet points.  However, CVs are often required in more technical fields – like science, engineering, and computer science.  This means that you need to really highlight your education and technical skills. Difference between Resume and CV Resumes are expected to be one or two pages long – CVs can be as many pages as necessary.  If you are one of those people lucky enough to feel limited by the size constraint of resumes, a CV is for you!  On a CV you can expand on your projects, highlight really exciting accomplishments, and include more educational experience – including GPA and test scores from the GRE or MCAT (as applicable).  You can also include awards, associations, teaching and research experience, and certifications.  A CV is a place to really expand on all your experience and how great you will be in this particular position. Biography (Bio) Chances are, you already know what a bio is, and you have even read a few of them.  Think about the one or two paragraphs that every author includes in the back flap of a book.  Think about the sentences under a blogger’s photo on every “About Me” page.  That is a bio.  It is a way to quickly highlight your life experiences.  It is essentially the way you would introduce yourself at a party. Where a bio is required for a job, chances are they won’t want to know about where you were born and how many pets you have, though.  This is a way to summarize your entire job history in quick-to-read format – and sometimes during a job hunt, being able to get to the point and grab the recruiter’s interest is the best way to get your foot in the door.  Think of a bio as your entire resume put into words. Most bios have a standard format.  In paragraph one, talk about your most recent position and accomplishments there, specifically how they relate to the job you are applying for.  If you have teaching or research experience, training experience, certifications, or management experience, talk about them in paragraph two.  Paragraph three and four are for highlighting publications, education, certifications, associations, etc.  To wrap up your bio, provide your contact info and availability (dates and times). Where to use What? For most positions, you will know exactly what kind of application to use, because the job announcement will state what materials are needed – resume, CV, bio, cover letter, skill set, etc.  If there is any confusion, choose whatever the industry standard is (CV for technical fields, resume for everything else) or choose which of your documents is the strongest. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: About Me, PostADay, Professional Development, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • SQL SERVER – Curious Case of Disappearing Rows – ON UPDATE CASCADE and ON DELETE CASCADE – Part 1 of 2

    - by pinaldave
    Social media has created an Always Connected World for us. Recently I enrolled myself to learn new technologies as a student. I had decided to focus on learning and decided not to stay connected on the internet while I am in the learning session. On the second day of the event after the learning was over, I noticed lots of notification from my friend on my various social media handle. He had connected with me on Twitter, Facebook, Google+, LinkedIn, YouTube as well SMS, WhatsApp on the phone, Skype messages and not to forget with a few emails. I right away called him up. The problem was very unique – let us hear the problem in his own words. “Pinal – we are in big trouble we are not able to figure out what is going on. Our product details table is continuously loosing rows. Lots of rows have disappeared since morning and we are unable to find why the rows are getting deleted. We have made sure that there is no DELETE command executed on the table as well. The matter of the fact, we have removed every single place the code which is referencing the table. We have done so many crazy things out of desperation but no luck. The rows are continuously deleted in a random pattern. Do you think we have problems with intrusion or virus?” After describing the problems he had pasted few rants about why I was not available during the day. I think it will be not smart to post those exact words here (due to many reasons). Well, my immediate reaction was to get online with him. His problem was unique to him and his team was all out to fix the issue since morning. As he said he has done quite a lot out in desperation. I started asking questions from audit, policy management and profiling the data. Very soon I realize that I think this problem was not as advanced as it looked. There was no intrusion, SQL Injection or virus issue. Well, long story short first - It was a very simple issue of foreign key created with ON UPDATE CASCADE and ON DELETE CASCADE.  CASCADE allows deletions or updates of key values to cascade through the tables defined to have foreign key relationships that can be traced back to the table on which the modification is performed. ON DELETE CASCADE specifies that if an attempt is made to delete a row with a key referenced by foreign keys in existing rows in other tables, all rows containing those foreign keys are also deleted. ON UPDATE CASCADE specifies that if an attempt is made to update a key value in a row, where the key value is referenced by foreign keys in existing rows in other tables, all of the foreign key values are also updated to the new value specified for the key. (Reference: BOL) In simple words – due to ON DELETE CASCASE whenever is specified when the data from Table A is deleted and if it is referenced in another table using foreign key it will be deleted as well. In my friend’s case, they had two tables, Products and ProductDetails. They had created foreign key referential integrity of the product id between the table. Now the as fall was up they were updating their catalogue. When they were updating the catalogue they were deleting products which are no more available. As the changes were cascading the corresponding rows were also deleted from another table. This is CORRECT. The matter of the fact, there is no error or anything and SQL Server is behaving how it should be behaving. The problem was in the understanding and inappropriate implementations of business logic.  What they needed was Product Master Table, Current Product Catalogue, and Product Order Details History tables. However, they were using only two tables and without proper understanding the relation between them was build using foreign keys. If there were only two table, they should have used soft delete which will not actually delete the record but just hide it from the original product table. This workaround could have got them saved from cascading delete issues. I will be writing a detailed post on the design implications etc in my future post as in above three lines I cannot cover every issue related to designing and it is also not the scope of the blog post. More about designing in future blog posts. Once they learn their mistake, they were happy as there was no intrusion but trust me sometime we are our own enemy and this is a great example of it. In tomorrow’s blog post we will go over their code and workarounds. Feel free to share your opinions, experiences and comments. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Your Next IT Job

    - by BuckWoody
    Some data professionals have worked (and plan to work) in the same place for a long time. In organizations large and small, the turnover rate just isn’t that high. This has not been my experience. About every 3-5 years I’ve changed either roles or companies. That might be due to the IT environment or my personality (or a mix of the two), but the point is that I’ve had many roles and worked for many companies large and small throughout my 27+ years in IT. At one point this might have been a detriment – a prospective employer looks at the resume and says “it seems you’ve moved around quite a bit.” But I haven’t found that to be the case all the time –in fact, in some cases the variety of jobs I’ve held has been an asset because I’ve seen what works (and doesn’t) in other environments, which can save time and money. So if you’re in the first camp – great! Stay where you are, and continue doing the work you love. but if you’re in the second, then this post might be useful. If you are planning on making a change, or perhaps you’ve hit a wall at your current location, you might start looking around for a better paying job – and there’s nothing wrong with that. We all try to make our lives better, and for some that involves more money. Money, however, isn’t always the primary motivator. I’ve gone to another job that doesn’t have as many benefits or has the same salary as the current job I’m working to gain more experience, get a better work/life balance and so on. It’s a mix of factors that only you know about. So I thought I would lay out a few advantages and disadvantages in the shops I’ve worked at. This post isn’t aimed at a single employer, but represents a mix of what I’ve experienced, and of course the opinions here are my own. You will most certainly have a different take – if so, please post a response! I also won’t mention a specific industry – I’ve worked everywhere from medical firms, legal offices, retail, billing centers, manufacturing, government, even to NASA. I’m focusing here mostly on size and composition. And I’m making some very broad generalizations here – I am fully aware that a small company might have great benefits and a large company might allow a lot of role flexibility.  your mileage may vary – and again, post those comments! Small Company To me a “small company” means around 100 people or less – sometimes a lot less. These can be really fun, frustrating places to to work. Advantages: a great deal of flexibility, a wide range of roles (often at the same time), a large degree of responsibility, immediate feedback, close relationships with co-workers, work directly with your customer. Disadvantages: Too much responsibility, little work/life balance, immature political structure, few (if any) benefits. If the business is family-owned, they can easily violate work/life boundaries. Medium Size company In my experience the next size company I would work for involves from a few hundred people to around five thousand. Advantages: Good mobility – fairly easy to get promoted, acceptable benefits, more defined responsibilities, better work/life balance, balanced load for expertise, but still the organizational structure is fairly simple to understand. Disadvantages: Pay is not always highest, rapid changes in structure as the organization grows, transient workforce. You may not be given the opportunity to work with another technology if someone already “owns” it. Politics are painful at this level as people try to learn how to do it. Large Company When you get into the tens of thousands of folks employed around the world, you’re in a large company. Advantages: Lots of room to move around – sometimes you can work (as I have) multiple jobs through the years and yet stay at the same company, building time for benefits, very defined roles, trained managers (yes, I know some of them are still awful – trust me – I DO know that), higher-end benefits, long careers possible, discounts at retailers and other “soft” benefits, prestige. For some, a higher level of politics (done professionally) is a good thing. Disadvantages: You could become another faceless name in the crowd, might not allow a great deal of flexibility,  large organizational changes might take away any control you have of your career. I’ve also seen large layoffs happen, and good people get let go while “dead weight” is retained. For some, a higher level of politics is distasteful. So what are your experiences? Share with the group! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Defining Your Online Segmentation and Targeting Strategy

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A lot of times, companies will put online segmentation and targeting on the back burner because they don’t know where to start. Often, I’ve heard web managers say that their segments aren’t well understood yet, so they can’t really deliver personalized online experiences that are meaningful. This lack of complete understanding means that they don't really bother to try. But, I don’t think you necessarily need to have an elaborate segmentation and targeting strategy already in place to start delivering a more relevant online customer experience. Sometimes it helps to think of how segmentation and targeting might solve some of the challenges your sites visitors are currently experiencing on your web presence, rather than doing nothing and waiting until a fully baked segmentation strategy lands in your inbox.  For example, perhaps you have a broad and varied service offering that makes it difficult for site visitors to easily find the solutions that are most relevant for them.  How can segmentation and targeting help solve this problem?  Or maybe it’s like the airline I described in Monday’s post where the special deals featured on the home page are only relevant to site visitors from a couple of cities.  Couldn’t segmentation and targeting help them to highlight offers on their home page that are relevant to a larger share of their site visitors? Your early segmentation and targeting efforts do not need to be complicated.  There are simple ways to start delivering a more relevant online customer experience, even if you’re dealing with anonymous site visitors.  These include targeting content to site visitors based on: Referral: Deliver targeted content to your site visitors that is based on where they came from or the search term they used to find your site Behavior:  Deliver content to your site visitors that is related or similar to content they’ve clicked on already Location:  Deliver content your site visitors that is most relevant for their geographic location (this would solve that pesky airline home page problem described above) So as you can see, there really are some very simple ways in which you can start improving your online customer experience using very basic segmentation and targeting methods.  One thing to keep in mind as you start to define you segmentation and targeting strategy is that there are many different types of attributes or combinations of attributes upon which you can base your segmentation and targeting strategy.  In addition to referral, behavior and location, other attributes that you should consider are: Profile Information:  What profile information do you know about this customer already?  Perhaps they provided some information on their interests and preferences when they first registered with your site. Time:  What time is it and how does that impact what my site visitors are looking for or trying to do? Demographics: What are my site visitors’ ages, incomes or ethnicities? Which attributes you select to include in your segmentation strategy will depend on your unique business needs and objectives.  Attributes such as behavior or referral may not be the most important targeting criteria depending on your situation. For example, if you’re a newspaper you might know that certain visitors are sports fans based on their profile information.  You can create a segment for sports fans and target sports related content to that segment of your readership online.  Or perhaps, a reader is browsing stories that are related to politics; you can use that visitor’s behavior to assign him or her to a segment for those interested in politics. From there you can recommend more stories to that visitor based on their interest in politics. For an airline, the visitor’s location may be a more important attribute. By detecting the visitor’s location, you can assign them to an appropriate segment and then target special flights and offers to them based on their likely departure airport. As you can see, there are many practical ways that you can start improving the experience your customers receive on your web presence using fairly basic segmentation and targeting techniques. If you want to learn more about segmentation and targeting using Oracle’s web experience management solution, check out this helpful video that demonstrates these powerful capabilities in Oracle WebCenter Sites. ***** On Demand Webcast Featuring Brian Solis of Altimeter Group Trends such as the mobile web, social media, gamification and real-time are changing customer behavior and expectations. In this new environment, many businesses will struggle. Some will fall by the wayside, while others learn to adapt and thrive. Watch this on demand webcast with Altimeter Group digital analyst and author, Brian Solis, and discover what your organization needs to know about how to compete in the new era of Digital Darwinism. View now.

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  • Global Perspective: Oracle AppAdvantage Does its Stage Debut in the UK

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Global Perspective is a monthly series that brings experiences, business needs and real-world use cases from regions across the globe. This month’s feature is a follow-up from last month’s Global Perspective note from a well known ACE Director based in EMEA. My first contribution to this blog was before Oracle Open World and I was quite excited about where this initiative would take me in my understanding of the value of Oracle Fusion Middleware. Rimi Bewtra from the Oracle AppAdvantage team came as promised to the Oracle ACE Director briefings and explained what this initiative was all about and I then asked the directors to take part in the new survey. The story was really well received and then at the SOA advisory board that many of these ACE Directors already take part in there was a further discussion on how this initiative will help customers understand the benefits of adoption. A few days later Rick Beers launched the program at a lunch of invited customer executives which included one from Pella who talked about their projects (a quick recap on that here). I wasn’t able to stay for the whole event but what really interested me was that these executives who understood the technology but where looking for how they could use them to drive their businesses. Lots of ideas were bubbling up in my head about how we can use this in user groups to help our members, and the timing was fantastic as just three weeks later we had UKOUG_Apps13, our flagship Applications conference in the UK. We had independently working with Oracle marketing in the UK on an initiative called Apps Transformation to help our members look beyond just the application they use today. We have had a Fusion community page but felt the options open are now much wider than Fusion Applications, there are acquired applications, social, mobility and of course the underlying technology, Oracle Fusion Middleware. I was really pleased to be allowed to give the Oracle AppAdvantage story as a session in our conference and we are planning a special Apps Transformation event in March where I hope the Oracle AppAdvantage team will take part and we will have the results of the survey to discuss. But, life also came full circle for me. In my first post, I talked about Andrew Sutherland and his original theory that Oracle Fusion Middleware adoption had technical drivers. Well, Andrew was a speaker at our event and he gave a potted, tech-talk free update on Oracle Open World. Andrew talked about the Prevailing Technology Winds, and what is driving this today and he talked about that in the past it was the move from simply automating processes (ERP etc), through the altering of those processes (SOA) and onto consolidation. The next drivers are around the need to predict, both faster and more accurately; how to better exploit the information that we have available. He went on to talk about The Nexus of Forces: Social, Mobile, Cloud and Information – harnessing these forces of change with Oracle technology. Gartner really likes this concept and if you want to know more you can get their paper here. All this has made me think, and I hope it will make you too. Technology can help us drive our businesses better and understanding your needs can be the first step on your journey, which was the theme of our event in the UK. I spoke to a number of the delegates and I hope to share some of their stories in later posts. If you have a story to share, the survey is at: https://www.surveymonkey.com/s/P335DD3 About the Author: Debra Lilley, Fujitsu Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate and ACE Director. Debra has 18 years experience with Oracle Applications, with E Business Suite since 9.4.1, moving to Business Intelligence Team Leader and then Oracle Alliance Director. She has spoken at over 100 conferences worldwide and posts at debrasoraclethoughts Editor’s Note: Debra has kindly agreed to share her musings and experience in a monthly column on the Fusion Middleware blog so do stay tuned…

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  • Summit reflections

    - by Rob Farley
    So far, my three PASS Summit experiences have been notably different to each other. My first, I wasn’t on the board and I gave two regular sessions and a Lightning Talk in which I told jokes. My second, I was a board advisor, and I delivered a precon, a spotlight and a Lightning Talk in which I sang. My third (last week), I was a full board director, and I didn’t present at all. Let’s not talk about next year. I’m not sure there are many options left. This year, I noticed that a lot more people recognised me and said hello. I guess that’s potentially because of the singing last year, but could also be because board elections can bring a fair bit of attention, and because of the effort I’ve put in through things like 24HOP... Yeah, ok. It’d be the singing. My approach was very different though. I was watching things through different eyes. I looked for the things that seemed to be working and the things that didn’t. I had staff there again, and was curious to know how their things were working out. I knew a lot more about what was going on behind the scenes to make various things happen, and although very little about the Summit was actually my responsibility (based on not having that portfolio), my perspective had moved considerably. Before the Summit started, Board Members had been given notebooks – an idea Tom (who heads up PASS’ marketing) had come up with after being inspired by seeing Bill walk around with a notebook. The plan was to take notes about feedback we got from people. It was a good thing, and the notebook forms a nice pair with the SQLBits one I got a couple of years ago when I last spoke there. I think one of the biggest impacts of this was that during the first keynote, Bill told everyone present about the notebooks. This set a tone of “we’re listening”, and a number of people were definitely keen to tell us things that would cause us to pull out our notebooks. PASSTV was a new thing this year. Justin, the host, featured on the couch and talked a lot of people about a lot of things, including me (he talked to me about a lot of things, I don’t think he talked to a lot people about me). Reaching people through online methods is something which interests me a lot – it has huge potential, and I love the idea of being able to broadcast to people who are unable to attend in person. I’m keen to see how this medium can be developed over time. People who know me will know that I’m a keen advocate of certification – I've been SQL certified since version 6.5, and have even been involved in creating exams. However, I don’t believe in studying for exams. I think training is worthwhile for learning new skills, but the goal should be on learning those skills, not on passing an exam. Exams should be for proving that the skills are there, not a goal in themselves. The PASS Summit is an excellent place to take exams though, and with an attitude of professional development throughout the event, why not? So I did. I wasn’t expecting to take one, but I was persuaded and took the MCM Knowledge Exam. I hadn’t even looked at the syllabus, but tried it anyway. I was very tired, and even fell asleep at one point during it. I’ll find out my result at some point in the future – the Prometric site just says “Tested” at the moment. As I said, it wasn’t something I was expecting to do, but it was good to have something unexpected during the week. Of course it was good to catch up with old friends and make new ones. I feel like every time I’m in the US I see things develop a bit more, with more and more people knowing who I am, who my staff are, and recognising the LobsterPot brand. I missed being a presenter, but I definitely enjoyed seeing many friends on the list of presenters. I won’t try to list them, because there are so many these days that people might feel sad if I don’t mention them. For those that I managed to see, I was pleased to see that the majority of them have lifted their presentation skills since I last saw them, and I happily told them as much. One person who I will mention was Paul White, who travelled from New Zealand to his first PASS Summit. He gave two sessions (a regular session and a half-day), packed large rooms of people, and had everyone buzzing with enthusiasm. I spoke to him after the event, and he told me that his expectations were blown away. Paul isn’t normally a fan of crowds, and the thought of 4000 people would have been scary. But he told me he had no idea that people would welcome him so well, be so friendly and so down to earth. He’s seen the significance of the SQL Server community, and says he’ll be back. It’ll be good to see him there. Will you be there too?

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  • 3 Trends for SMBs around Social, Mobile, and Sensor

    - by Socially_Aware_Enterprise
    While I often am talking to big companies or discussing enterprise solutions. There are times when individuals ask me about Small or Medium sized business trends.  Interestingly,  the Enterprise Social, Mobile, and Sensor initiatives I regularly discuss are in fact related to even the Mom and Pop storefront. The eco-system of new service players in the Social-Mobile-Sensor space generally emerge developing partnerships with enterprises as they develop and bring economy to scale to their services for the larger market. And of course Oracle has an entire division dedicated for delivering products and support to help emerging companies compete without the need to open an industrial strength credit line.. So here are some trends that we are helping large enterprises to deploy today, but small and medium businesses should be able to take advantage of by the end of this year and starting into 2015. 1) The typical small business is generally "Localized". But the ability to be "Hyper-Localized" will come as location based services become ubiquitous. Many small businesses have one or several storefronts and theirs are typically within a single regional economic footprint. While the internet provides global reach, it will be the businesses that invest in social, mobile and local that will win in the end.  Of course I am a huge SoMoLo evangelist. The SMBs' content and targeting with platforms for Geo-Fencing, Geo-Conquesting and Path-Matching to HHI are all going to be accessible to them, if not for Mobile Apps, then via Mobile messaging in Social Networks that offer it.. Expect to be able to target FaceBook messaging not by city, but by store or mall… This makes being able to be "Hyper-Local" even more important. And with new proximity services coming online more than ever before, SMBs will operate and service customers with pinpoint accuracy right down to where they stand in an aisle. Geo-Conquesting will be huge for small players to place ads when customers pass through competitors regions. Car Dealers are doing this now.. But also of course iBeacons are now very cheap and getting easier to put in retail stores. The ability for sales to happen anywhere in the store via a mobile phone or tablet is huge, as it will give the small shop the flexibility to not have to "Guard the Register" as more or most transactions will be digital. Thus, M-Commerce and T-Commerce will change the job of cashier dramatically.. 2) Intra-Brand Advocacy, the idea now is that rather than just depend on your trusty social media manager and his team, you are going to push more and more individuals with expertise inside the organization to help manage, reach-out, and utilize social channels to manage the incoming questions and answers customers need. While for years CRM was the tool of the enterprise, today CRMs enable this now "Salesforce et al" capability to trickle throughout the company. This gives greater pressure to organize roles, but also flatten out the organization. Internal collaboration around topics and customer needs is going to be the key for SMBs to finally get serious about customer experiences. Their customers are online and in social networks. This includes not just B2C SMBs but also B2B companies as well. Don't believe me? To find the players just use hashtag #SocialSelling and you will see… 3) The Visual Networks will begin to move from Content Aggregators to Content Collaboration platforms, which means Pinterest, Instagram, Vine, & others will begin to move to add more features brands want, first marketing platforms, rather than unique brand partnerships as they do today, but this will open ways for SMBs to engage with clear brand messaging and metrics. Eventually providing more "Collaboration" between Brand and Consumer.. Don't think for a minute Facebook bought Oculus Rift so you could see your timeline in 3-D. The Social Networks I advise customers to invest in are ones that are audio and visual intrinsically. Players from SoundCloud to Pinterest are deploying ways for brands to harness their interactive visual or audio based social networks to sell ad units aka brand messaging. While the Social Media revolution is going on, the emphasis was on the social, today it more and more about the media in social, that enterprises soon small and medium businesses will be connected to. 

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  • Announcing Solaris Technical Track at NLUUG Spring Conference on Operating Systems

    - by user9135656
    The Netherlands Unix Users Group (NLUUG) is hosting a full-day technical Solaris track during its spring 2012 conference. The official announcement page, including registration information can be found at the conference page.This year, the NLUUG spring conference focuses on the base of every computing platform; the Operating System. Hot topics like Cloud Computing and Virtualization; the massive adoption of mobile devices that have their special needs in the OS they run but that at the same time put the challenge of massive scalability onto the internet; the upspring of multi-core and multi-threaded chips..., all these developments cause the Operating System to still be a very interesting area where all kinds of innovations have taken and are taking place.The conference will focus specifically on: Linux, BSD Unix, AIX, Windows and Solaris. The keynote speech will be delivered by John 'maddog' Hall, infamous promotor and supporter of UNIX-based Operating Systems. He will talk the audience through several decades of Operating Systems developments, and share many stories untold so far. To make the conference even more interesting, a variety of talks is offered in 5 parallel tracks, covering new developments in and  also collaboration  between Linux, the BSD's, AIX, Solaris and Windows. The full-day Solaris technical track covers all innovations that have been delivered in Oracle Solaris 11. Deeply technically-skilled presenters will talk on a variety of topics. Each topic will first be introduced at a basic level, enabling visitors to attend to the presentations individually. Attending to the full day will give the audience a comprehensive overview as well as more in-depth understanding of the most important new features in Solaris 11.NLUUG Spring Conference details:* Date and time:        When : April 11 2012        Start: 09:15 (doors open: 8:30)        End  : 17:00, (drinks and snacks served afterwards)* Venue:        Nieuwegein Business Center        Blokhoeve 1             3438 LC Nieuwegein              The Nederlands          Tel     : +31 (0)30 - 602 69 00        Fax     : +31 (0)30 - 602 69 01        Email   : [email protected]        Route   : description - (PDF, Dutch only)* Conference abstracts and speaker info can be found here.* Agenda for the Solaris track: Note: talks will be in English unless marked with 'NL'.1.      Insights to Solaris 11         Joerg Moellenkamp - Solaris Technical Specialist         Oracle Germany2.      Lifecycle management with Oracle Solaris 11         Detlef Drewanz - Solaris Technical Specialist         Oracle Germany3.      Solaris 11 Networking - Crossbow Project        Andrew Gabriel - Solaris Technical Specialist        Oracle UK4.      ZFS: Data Integrity and Security         Darren Moffat - Senior Principal Engineer, Solaris Engineering         Oracle UK5.      Solaris 11 Zones and Immutable Zones (NL)         Casper Dik - Senior Staff Engineer, Software Platforms         Oracle NL6.      Experiencing Solaris 11 (NL)         Patrick Ale - UNIX Technical Specialist         UPC Broadband, NLTalks are 45 minutes each.There will be a "Solaris Meeting point" during the conference where people can meet-up, chat with the speakers and with fellow Solaris enthousiasts, and where live demos or other hands-on experiences can be shared.The official announcement page, including registration information can be found at the conference page on the NLUUG website. This site also has a complete list of all abstracts for all talks.Please register on the NLUUG website.

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  • SSIS Reporting Pack v0.4 – Execution Report updated

    - by jamiet
    SSIS Reporting Pack is a suite of reports that I maintain at http://ssisreportingpack.codeplex.com/ that provide visualisation over the SSIS Catalog in SQL Server 2012 and attempt to add value over the reports that ship in the box. Work on the reports has stalled (my last SSIS Reporting Pack blog post was on 4th September 2011) as I’ve had rather more important things going on my life of late however I have recently checked-in a fix that couldn’t really be delayed. I discovered a problem with the Execution report that was causing the report to effectively hang, it was caused by this bit of SQL hidden away in the report definition: [generated_executables] AS (   SELECT  [new_executable].[execution_path],[new_executable].[parent_execution_path]   FROM    (           SELECT  [execution_path] = SUBSTRING([loop_iteration].[execution_path] ,1, [loop_iteration].length_exec_path - [loop_iteration].[char_index_close_square] + 1)           ,       [parent_execution_path] = SUBSTRING([loop_iteration].[execution_path] ,1, [loop_iteration].length_exec_path - [loop_iteration].[char_index_open_square])           FROM    (                   SELECT  [execution_path]                   ,       [char_index_open_square] = CHARINDEX('[',REVERSE([execution_path]),1)                   ,       [char_index_close_square] = CHARINDEX(']',REVERSE([execution_path]),1)                   ,       [length_exec_path] = LEN([execution_path])                   FROM    [exec_stats] es                   WHERE   execution_path LIKE '%\[%]%'  ESCAPE '\'                   )AS [loop_iteration]           ) AS [new_executable]   GROUP   BY [new_executable].[execution_path],[new_executable].[parent_execution_path]) It was there because SSIS does not currently treat a loop iteration as an executable yet I figured there was still value in being able to view it as such – this SQL essentially “invents” new executables for those loop iterations; its what enabled the following visualisation: where each of the three iterations of a For Each Loop called “FEL Loop over top performing regions” appear in the report. Unfortunately, as I alluded, this could under certain circumstances (most likely when there were many loop iterations) cause the report to hang as it waited for the results to be constructed and returned. The change that I have made eradicates this generation of “fake” executables and thus produces this visualisation instead: Notice that the three “children” of the For Each Loop are no longer the three iterations but actually the task (“EPT Call Data Export Package”) contained within that For Each Loop. The problem here is of course that there is no longer a visual distinction between those three iterations; I have instead made the full execution path viewable via a tooltip:   If you preferred the “old” way of presenting this information and are happy to put up with the performance degradation then I have kept the old version of the report hanging around in the reporting pack as “execution loop with iterations” however none of the other reports link to it so you will have to browse to it manually if you want to use it. Please let me know if you ARE using it – I would be very interested to hear about your experiences.   The last change to make you aware of in the execution report is that by default I no longer show OnPreValidate or OnPostValidate messages as I consider them to be superfluous and only serve to clutter up the results. If you want to put them back, well, its open source so go right ahead!   The latest release of SSIS Reporting Pack that contains all of these changes is v0.4 and can be downloaded from http://ssisreportingpack.codeplex.com/releases/view/88178   Feedback on all of the above changes would be very much appreciated. @Jamiet

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  • SSIS Reporting Pack v0.4 – Execution Report updated

    - by jamiet
    SSIS Reporting Pack is a suite of reports that I maintain at http://ssisreportingpack.codeplex.com/ that provide visualisation over the SSIS Catalog in SQL Server 2012 and attempt to add value over the reports that ship in the box. Work on the reports has stalled (my last SSIS Reporting Pack blog post was on 4th September 2011) as I’ve had rather more important things going on my life of late however I have recently checked-in a fix that couldn’t really be delayed. I discovered a problem with the Execution report that was causing the report to effectively hang, it was caused by this bit of SQL hidden away in the report definition: [generated_executables] AS (   SELECT  [new_executable].[execution_path],[new_executable].[parent_execution_path]   FROM    (           SELECT  [execution_path] = SUBSTRING([loop_iteration].[execution_path] ,1, [loop_iteration].length_exec_path - [loop_iteration].[char_index_close_square] + 1)           ,       [parent_execution_path] = SUBSTRING([loop_iteration].[execution_path] ,1, [loop_iteration].length_exec_path - [loop_iteration].[char_index_open_square])           FROM    (                   SELECT  [execution_path]                   ,       [char_index_open_square] = CHARINDEX('[',REVERSE([execution_path]),1)                   ,       [char_index_close_square] = CHARINDEX(']',REVERSE([execution_path]),1)                   ,       [length_exec_path] = LEN([execution_path])                   FROM    [exec_stats] es                   WHERE   execution_path LIKE '%\[%]%'  ESCAPE '\'                   )AS [loop_iteration]           ) AS [new_executable]   GROUP   BY [new_executable].[execution_path],[new_executable].[parent_execution_path]) It was there because SSIS does not currently treat a loop iteration as an executable yet I figured there was still value in being able to view it as such – this SQL essentially “invents” new executables for those loop iterations; its what enabled the following visualisation: where each of the three iterations of a For Each Loop called “FEL Loop over top performing regions” appear in the report. Unfortunately, as I alluded, this could under certain circumstances (most likely when there were many loop iterations) cause the report to hang as it waited for the results to be constructed and returned. The change that I have made eradicates this generation of “fake” executables and thus produces this visualisation instead: Notice that the three “children” of the For Each Loop are no longer the three iterations but actually the task (“EPT Call Data Export Package”) contained within that For Each Loop. The problem here is of course that there is no longer a visual distinction between those three iterations; I have instead made the full execution path viewable via a tooltip:   If you preferred the “old” way of presenting this information and are happy to put up with the performance degradation then I have kept the old version of the report hanging around in the reporting pack as “execution loop with iterations” however none of the other reports link to it so you will have to browse to it manually if you want to use it. Please let me know if you ARE using it – I would be very interested to hear about your experiences.   The last change to make you aware of in the execution report is that by default I no longer show OnPreValidate or OnPostValidate messages as I consider them to be superfluous and only serve to clutter up the results. If you want to put them back, well, its open source so go right ahead!   The latest release of SSIS Reporting Pack that contains all of these changes is v0.4 and can be downloaded from http://ssisreportingpack.codeplex.com/releases/view/88178   Feedback on all of the above changes would be very much appreciated. @Jamiet

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  • To My 24 Year Old Self, Wherever You Are&hellip;

    - by D'Arcy Lussier
    A decade is a milestone in one’s life, regardless of when it occurs. 2011 might seem like a weird year to mark a decade, but 2001 was a defining year for me. It marked my emergence into the technology industry, an unexpected loss of innocence, and triggered an ongoing struggle with faith and belief. Once you go through a valley, climbing the mountain and looking back over where you travelled, you can take in the entirety of the journey. Over the last 10 years I kept journals, and in this new year I took some time to review them. For those today that are me a decade ago, I share with you what I’ve gleamed from my experiences. Take it for what it’s worth, and safe travels on your own journeys through life. Life is a Performance-Based Sport Have confidence, believe you’re capable, but realize that life is a performance-based sport. Everything you get in life is based on whether you can show that you deserve it. Performance is also your best defense against personal attacks. Just make sure you know what standards you’re expected to hit and if people want to poke holes at you let them do the work of trying to find them. Sometimes performance won’t matter though. Good things will happen to bad people, and bad things to good people. What’s important is that you do the right things and ensure the good and bad even out in your own life. How you finish is just as important as how you start. Start strong, end strong. Respect is Your Most Prized Reward Respect is more important than status or ego. The formula is simple: Performing Well + Building Trust + Showing Dedication = Respect Focus on perfecting your craft and helping your team and respect will come. Life is a Team Sport Whatever aspect of your life, you can’t do it alone. You need to rely on the people around you and ensure you’re a positive aspect of their lives; even those that may be difficult or unpleasant. Avoid criticism and instead find ways to help colleagues and superiors better whatever environment you’re in (work, home, etc.). Don’t just highlight gaps and issues, but also come to the table with solutions. At the same time though, stand up for yourself and hold others accountable for the commitments they make to the team. A healthy team needs accountability. Give feedback early and often, and make it verbal. Issues should be dealt with immediately, and positives should be celebrated as they happen. Life is a Contact Sport Difficult moments will happen. Don’t run from them or shield yourself from experiencing them. Embrace them. They will further mold you and reveal who you will become. Find Your Tribe and Embrace Your Community We all need a tribe: a group of people that we gravitate to for support, guidance, wisdom, and friendship. Discover your tribe and immerse yourself in them. Don’t look for a non-existent tribe just to fill the need of belonging though that will leave you empty and bitter when they don’t meet your unrealistic expectations. Try to associate with people more experienced and more knowledgeable than you. You’ll always learn, and you’ll always remember you have much to learn. Put yourself out there, get involved with the community. Opportunities will present themselves. When we open ourselves up to be vulnerable, we also give others the chance to do the same. This helps us all to grow and help each other, it’s very important. And listen to your wife. (Easter *is* a romantic holiday btw, regardless of what you may think.) Don’t Believe Your Own Press Clippings (and by that I mean the ones you write) Until you have a track record of performance to refer to, any notions of grandeur are just that: notions. You lose your rookie status through trials and tribulations, not by the number of stamps in your passport. Be realistic about your own “experience and leadership” and be honest when you aren’t ready for something. And always remember: nobody really cares about you as much as you think they do. Don’t Let Assholes Get You Down The world isn’t evil, but there is evil in the world. Know the difference and don’t paint all people with the same brush. Do be wary of those that use personal beliefs to describe their business (i.e. “We’re a [religion] company”). What matters is the culture of the organization, and that will tell you the moral compass and what is truly valued. Don’t make someone or something a priority that only makes you an option. Life is unfair and enemies/opponents will succeed when you fail. Don’t waste your energy getting upset at this; the only one that will lose out is you. As mentioned earlier, nobody really cares about you as much as you think they do. Misc Ecclesiastes is bullshit. Everything is certainly *not* meaningless. Software development is about delivery, not the process. Having a great process means nothing if you don’t produce anything. Watch “The Weatherman” (“It’s not easy, but easy doesn’t enter into grownup life.”). Read Tony Dungee’s autobiography, even if you don’t like football, and even if you aren’t a Christian. Say no, don’t feel like you have to commit right away when someone asks you to.

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  • Pace Layering Comes Alive

    - by Tanu Sood
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Rick Beers is Senior Director of Product Management for Oracle Fusion Middleware. Prior to joining Oracle, Rick held a variety of executive operational positions at Corning, Inc. and Bausch & Lomb. With a professional background that includes senior management positions in manufacturing, supply chain and information technology, Rick brings a unique set of experiences to cover the impact that technology can have on business models, processes and organizations. Rick hosts the IT Leaders Editorial on a monthly basis. By now, readers of this column are quite familiar with Oracle AppAdvantage, a unified framework of middleware technologies, infrastructure and applications utilizing a pace layered approach to enterprise systems platforms. 1. Standardize and Consolidate core Enterprise Applications by removing invasive customizations, costly workarounds and the complexity that multiple instances creates. 2. Move business specific processes and applications to the Differentiate Layer, thus creating greater business agility with process extensions and best of breed applications managed by cross- application process orchestration. 3. The Innovate Layer contains all the business capabilities required for engagement, collaboration and intuitive decision making. This is the layer where innovation will occur, as people engage one another in a secure yet open and informed way. 4. Simplify IT by minimizing complexity, improving performance and lowering cost with secure, reliable and managed systems across the entire Enterprise. But what hasn’t been discussed is the pace layered architecture that Oracle AppAdvantage adopts. What is it, what are its origins and why is it relevant to enterprise scale applications and technologies? It’s actually a fascinating tale that spans the past 20 years and a basic understanding of it provides a wonderful context to what is evolving as the future of enterprise systems platforms. It all begins in 1994 with a book by noted architect Stewart Brand, of ’Whole Earth Catalog’ fame. In his 1994 book How Buildings Learn, Brand popularized the term ‘Shearing Layers’, arguing that any building is actually a hierarchy of pieces, each of which inherently changes at different rates. In 1997 he produced a 6 part BBC Series adapted from the book, in which Part 6 focuses on Shearing Layers. In this segment Brand begins to introduce the concept of ‘pace’. Brand further refined this idea in his subsequent book, The Clock of the Long Now, which began to link the concept of Shearing Layers to computing and introduced the term ‘pace layering’, where he proposes that: “An imperative emerges: an adaptive [system] has to allow slippage between the differently-paced systems … otherwise the slow systems block the flow of the quick ones and the quick ones tear up the slow ones with their constant change. Embedding the systems together may look efficient at first but over time it is the opposite and destructive as well.” In 2000, IBM architects Ian Simmonds and David Ing published a paper entitled A Shearing Layers Approach to Information Systems Development, which applied the concept of Shearing Layers to systems design and development. It argued that at the time systems were still too rigid; that they constrained organizations by their inability to adapt to changes. The findings in the Conclusions section are particularly striking: “Our starting motivation was that enterprises need to become more adaptive, and that an aspect of doing that is having adaptable computer systems. The challenge is then to optimize information systems development for change (high maintenance) rather than stability (low maintenance). Our response is to make it explicit within software engineering the notion of shearing layers, and explore it as the principle that systems should be built to be adaptable in response to the qualitatively different rates of change to which they will be subjected. This allows us to separate functions that should legitimately change relatively slowly and at significant cost from that which should be changeable often, quickly and cheaply.” The problem at the time of course was that this vision of adaptable systems was simply not possible within the confines of 1st generation ERP, which were conceived, designed and developed for standardization and compliance. It wasn’t until the maturity of open, standards based integration, and the middleware innovation that followed, that pace layering became an achievable goal. And Oracle is leading the way. Oracle’s AppAdvantage framework makes pace layering come alive by taking a strategic vision 20 years in the making and transforming it to a reality. It allows enterprises to retain and even optimize their existing ERP systems, while wrapping around those ERP systems three layers of capabilities that inherently adapt as needed, at a pace that’s optimal for the enterprise.

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