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• How do you persuade users to abandon their personal folders?

  - by thing2k

  Towards the end of last year we started using Mimecast services, in particular their cloud base e-mail archiving. Since then we’ve been rolling out the Mimecast Services for Outlook (MSO) Add-in. We’ve informed the users that we will be give them training in the next few Months, and we do not require them to use it, but my boss stated that we are getting rid of Personal Folders (pst files), by putting them into Mimecast. Unsurprisingly this did cause something of a backlash. Though really who likes change. I know the IT reasons for getting rid of Personal Folders (inefficient, unreliable, single access, etc), but from an average user’s perspective, unless they have had one fail on them, they see them as simple and only way to archive e-mail when their 200Mb mailbox is full. So what can I say to the users, to get them to understand why Personal Folders are not the best solution?

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• Exchange read receipt are delivered to recipient instead of sender

  - by Exchange33

  We have two interconnected Exchange organizations: Exchange 2003 and Exchange 2013. When users ask for read receipt in Outlook these receipts are delivered correctly within each organization. However when Exchange 2003 users send messages to Exchange 2013 users the read receipts are delivered to the Exchange 2013 recipients and instead of the message senders. We analyzed the message content at the recipient side and it looks like the message arrives with an incorrect ReadReceiptEntryID field. The field must contain the sender's address but it contains the recipient address instead. What can be the cause of the issue?

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• Deleted items on Deleted Items folder are not shown

  - by Ken

  When I run this cmdlet, I get the following result: [PS] C:\Windows\system32Get-MailboxFolderStatistics user | ft FolderPath, FolderSize -autosize FolderPath FolderSize ---------- ---------- /Top of Information Store 156 B (156 bytes) /Calendar 244.2 KB (250,025 bytes) /Contacts 1.223 MB (1,282,252 bytes) /Contacts/SenderPhotoContacts 30.41 KB (31,139 bytes) /Conversation Action Settings 0 B (0 bytes) /Conversation History 206.2 KB (211,147 bytes) /Deleted Items 1.449 MB (1,519,602 bytes) /Drafts 472 B (472 bytes) /Inbox 618 MB (648,025,798 bytes) /Journal 144 B (144 bytes) /Junk E-Mail 131.9 KB (135,089 bytes) /News Feed 0 B (0 bytes) /Notes 1.847 KB (1,891 bytes) /Outbox 0 B (0 bytes) /Quick Step Settings 0 B (0 bytes) /RSS Feeds 0 B (0 bytes) /Sent Items 6.754 KB (6,916 bytes) /Suggested Contacts 9.316 KB (9,540 bytes) /Sync Issues 0 B (0 bytes) /Sync Issues/Conflicts 0 B (0 bytes) /Sync Issues/Local Failures 0 B (0 bytes) /Sync Issues/Server Failures 0 B (0 bytes) /Tasks 7.994 KB (8,186 bytes) /Recoverable Items 12.16 MB (12,748,519 bytes) /Deletions 0 B (0 bytes) /Purges 0 B (0 bytes) /Versions 0 B (0 bytes) But when I open the mailbox using both Outlook and OWA, the deleted items folder is empty. I'm guessing it's corrupted or something like that. Is it possible to recover it somehow? Thanks.

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• exchange 2007 - non email users in the GAL

  - by prolix21

  We have a fairly new Exchange 2007 SP2 install with some GAL issues - basically when you browse the GAL from Outlook 2007 there are users listed that are not email users. If you look in Exchange under recipient configuration these users don't exist. They're AD users, but were never configured in Exchange, yet for some reason they show up in the GAL. The GAL seems to update correctly if new users are added or existing accounts are modified. I was wondering if anyone had any insight on this? I have other Exchange 2007 installs that are fine and don't have this issue. This install was completely clean, no migration or anything of that nature.

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• BCM 2007 not opening contacts...

  - by Christopher

  Business Contact Manager for Outlook (2007) is refusing to open contacts. This problem appeared this morning on every machine (Windows XP SP3) on our network. The contact list does populate as normal, and contacts can be printed from the context menu, but the form that displays the contact information does not display, and no error message is thrown. I have turned on logging for BCM in the help menu, but nothing is being generated (or, leastways, I cannot find it anywhere). The SQL services appear to have started as normal. Anyone come across this before I take a deep breath and go with my boss' suggestion of "just reboot the server"? Any other information you need? Thanks.

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• Setting user calendar permissions on Exchange 2007

  - by blizz

  We have Exchange 2007 with about 100 users. I would like to change everyone's free/busy permissions to grant Reviewer status to a specific AD group. I have tried PFDAVAdmin tool but when I commit any changes, they do not affect the users. If I grant myself Reviewer permissions to another user's calendar using the tool, I still cannot view that user's free/busy details, and I also don't show up on the list of people with permissions on that user's Outlook calendar options. It seems like PFDAVAdmin simply appears to do something, but doesn't actually change anything. Is there any other way for me to accomplish what I need to do? Or is there something I may not be doing right with PFDAVAdmin? FYI I have followed directions from this link: http://exchangeshare.wordpress.com/2008/05/27/faq-give-calendar-read-permission-on-all-mailboxes-pfdavadmin/

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• Restore e-mail from "junk e-mail" folder

  - by soonts

  I'm using MS Office Outlook 2007. I check my "Junk E-mail" folder ~once a month. This time I found that my whole google groups correspondence is there. I right-clicked a message and pressed "Add sender to safe senders list". Hopefully, the future messages to this group will be delivered to my inbox. The problem is with the messages that are already in the junk folder. Is there a way to resort my junk folder automatically, to have e-mails from senders listed on my safe list being recovered from the junk folder and moved to e.g. Inbox folder ? Thanks in advance.

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• Deleted items on Deleted Items folder are not shown

  - by Ken

  When I run this cmdlet, I get the following result: Get-MailboxFolderStatistics user | ft FolderPath, FolderSize -autosize FolderPath FolderSize ---------- ---------- /Top of Information Store 156 B (156 bytes) /Calendar 244.2 KB (250,025 bytes) /Contacts 1.223 MB (1,282,252 bytes) /Contacts/SenderPhotoContacts 30.41 KB (31,139 bytes) /Conversation Action Settings 0 B (0 bytes) /Conversation History 206.2 KB (211,147 bytes) /Deleted Items 1.449 MB (1,519,602 bytes) /Drafts 472 B (472 bytes) /Inbox 618 MB (648,025,798 bytes) /Journal 144 B (144 bytes) /Junk E-Mail 131.9 KB (135,089 bytes) /News Feed 0 B (0 bytes) /Notes 1.847 KB (1,891 bytes) /Outbox 0 B (0 bytes) /Quick Step Settings 0 B (0 bytes) /RSS Feeds 0 B (0 bytes) /Sent Items 6.754 KB (6,916 bytes) /Suggested Contacts 9.316 KB (9,540 bytes) /Sync Issues 0 B (0 bytes) /Sync Issues/Conflicts 0 B (0 bytes) /Sync Issues/Local Failures 0 B (0 bytes) /Sync Issues/Server Failures 0 B (0 bytes) /Tasks 7.994 KB (8,186 bytes) /Recoverable Items 12.16 MB (12,748,519 bytes) /Deletions 0 B (0 bytes) /Purges 0 B (0 bytes) /Versions 0 B (0 bytes) But when I open the mailbox using both Outlook and OWA, the deleted items folder is empty. I'm guessing it's corrupted or something like that. Is it possible to recover it somehow? Thanks.

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• Many users send using a single address, replies to that single address go to many users

  - by Keyslinger

  I work in an office with a Microsoft Exchange server for email. I would like to have the following workflow: John, Mary, or Sam send a message from Outlook on their respective computers. The customer receives the message from the address "[email protected]" The customer replies to the message from [email protected] and it is received by John, Mary, or Sam depending on who sent the message (if it was sent by John, the reply is sent to John, and so on). All users should also be able to send emails from their respective addresses as well (e.g. [email protected], etc.) Is this possible? If so, how can it be accomplished?

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• Many users send using a single address, replies to that single address go to many users

  - by Keyslinger

  I work in an office with a Microsoft Exchange server for email. I would like to have the following workflow: John, Mary, or Sam send a message from Outlook on their respective computers. The customer receives the message from the address "[email protected]" The customer replies to the message from [email protected] and it is received by John, Mary, or Sam depending on who sent the message (if it was sent by John, the reply is sent to John, and so on). All users should also be able to send emails from their respective addresses as well (e.g. [email protected], etc.) Is this possible? If so, how can it be accomplished?

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• Hotmail account

  - by SysPrep2010

  Hello members of server fault. I just sign up today, and I see there is a lot of smart people here. So I would like to pick your brains LOL. First I am having this problem. I have an lenovo t500 laptop. with window 7 and microsoft office 2007. I looked at doucments on the net, of my issue and nothing worked. I am trying to add hotmail account in my outlook 2007. Can someone help me Thanks.

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• Hotmail account

  - by sysprep2010

  I sent this to serverfault, but one of the guys sent it here . So I am retyping this Hello members of server fault and superuser. I just sign up today, and I see there is a lot of smart people here. So I would like to pick your brains LOL. First I am having this problem. I have an lenovo t500 laptop. with window 7 and microsoft office 2007. I looked at doucments on the net, of my issue and nothing worked. I am trying to add hotmail account in my outlook 2007. Can someone help me Thanks.

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• Hotmail account

  - by sysprep2010

  Hello members of server fault. I just sign up today, and I see there is a lot of smart people here. So I would like to pick your brains LOL. First I am having this problem. I have an lenovo t500 laptop. with window 7 and microsoft office 2007. I looked at doucments on the net, of my issue and nothing worked. I am trying to add hotmail account in my outlook 2007. Can someone help me Thanks.

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• Sync Gmail, Google Contacts, Google Calendar with Microsoft Exchange

  - by Steve Dolan

  At my work we only use Microsoft Exchange. As I hate Outlook and much prefer Google's services, I'd like to be able to sync my email, calendar, and contacts to a Gmail account. It looks like Google shut down their Google Sync service for Gmail accounts earlier this year: http://support.google.com/a/bin/answer.py?hl=en&answer=2716936. They are recommending IMAP, CalDAV, and CardDAV. I'm having trouble even setting up IMAP to work with Exchange. Is this the best way to go or is there a better solution?

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• Office 2011 Mac, Sync calendars with google apps and iPhone

  - by Vincent

  Our office will be using Office 2011 for email contacts and calendar. Currently we are using apple mail/ical and address book. My primary concern is syncing calendars with google apps. That said our primary feature that we use google apps calendar for is sharing calendars. Best way to using office 2011... To sync calendars with an iPhone? To sync/share calendars between users? To sync contacts with an iphone? To sync/share contacts with between users? Users are on other computers and mostly work from home Needs to be fool proof once setup :-) I am not fond of the idea of syncing outlook with Mac address book and ical then to the iphone.

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• Recurring events repeatedly saves a draft every minute

  - by Henrik Rasmussen

  Using Outlook 2010, some of my recurring (planned, not drafts) events is saving a draft to my Drafts folder every single minute as long as it's active. An example taken from real life is that I have a calendar entry (Appointment) occuring every day from 24-09-2012 until 28-09-2012 from 08:00 to 16:00 (GMT+1) with a blue category, only one participant (me) with subject but without a place. So every minute from 24-09-2012 until 28-09-2012 from 08:00 to 16:00, but not from 16:00 to 08:00, a new draft is automatically saved in my Drafts folder. How do I get rid of that behaviour? Addition here: Removing the offending event just allows a new one to take its place. There doesn't seem to be much on the sites - Microsoft calls it a "personal" issue, but there are more and more instances.

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• Send as another user / email address in Exchange 2010

  - by adamo

  In my setup there exist user1, ..., [email protected]. Mail for example.com is handled by Exchange 2010 and all the users user Outlook 2010. There also exists a Standard Distribution list named [email protected]. Is it possible to have some of the users being able to send email with [email protected] as the sender address? Can the sender's GECOS be different too when this happens so that the recipient sees "Offices of Example.com" instead of "User Name X"? Sometimes the secretaries need to send stuff as "the office" and not as theirselves ...

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• "Sent on behalf" not appearing when delegates sending mails

  - by New Steve

  Ringo is a delegate of Paul's mailbox in Exchange, but when Ringo sends mail from Paul's mailbox, the recipient sees "Paul" in the sender field, rather than "Paul Sent On Behalf Of Ringo" Paul has set "Editor" permissions for Ringo to his mailbox, and Ringo has been granted "Send on behalf of" permissions in Exchange. Ringo did at one time have "Send As" permissions for Paul's mailbox in Exchange, but this has since been removed. This is also the case for all other delegates to Paul's mailbox. How do I make it so that emails sent by Paul's delegates show the "Sent On Behalf Of" information in the Sender field? Using Exchange Server 2007 and Microsoft Office Outlook 2007

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• HTTP/1.1 503 Service Unavailable Exchange 2003 OWA

  - by toups

  Receiving HTTP/1.1 503 Service Unavailable when trying to access exchange web access. Server 2003 & Exchange 2003 Have tried: Deleting virtual directories and rebuilding them in IIS Restarting Dismounting & mounting the public folder store & mailbox store It's not AppPoolQueueLength Restarting all services (all proper ones are running) Making it use ssl or not (regular http) -- same thing for both Installing IIS & exchange 2003 on a new 2003 box as a new FE server, OWA on that gets same error. Not sure why it's getting a 503... was working without an issue and randomly is stuck at this no matter what; ll users can still successfully connect and use via outlook, only the web access is having issues. Any suggestions would be appreciated.

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• Activesync/OWA Desktop Client

  - by prestomation

  At my company we have Exchange 2k3 with OWA being public, serving up Activesync and webmail. There is no pop3 or imap support from our admins. Outlook 2k3's RPC over HTTP is also disabled Is there a desktop client that can connect to Activesync or OWA? If my ipod touch can connect to activesync, why can't my pc? I'd preferably like a linux daemon that could simply forward emails to my gmail address, but I guess I'll take what I can get. Thanks EDIT: In case it was not clear, our Exchange server is hidden completely behind a firewall, and a second exchange server has only activesync and https ports opened to the world.

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• "Sent on behalf" not appearing when delegates sending mails

  - by New Steve

  Ringo is a delegate of Paul's mailbox in Exchange, but when Ringo sends mail from Paul's mailbox, the recipient sees "Paul" in the sender field, rather than "Paul Sent On Behalf Of Ringo" Paul has set "Editor" permissions for Ringo to his mailbox, and Ringo has been granted "Send on behalf of" permissions in Exchange. Ringo did at one time have "Send As" permissions for Paul's mailbox in Exchange, but this has since been removed. This is also the case for all other delegates to Paul's mailbox. How do I make it so that emails sent by Paul's delegates show the "Sent On Behalf Of" information in the Sender field? Using Exchange Server 2007 and Microsoft Office Outlook 2007

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• Exchange 2003 HTTP Account Error

  - by Ryaner

  We are trying to get one of our users connected to our Exchange 2003 server using the HTTP method as they already have an existing Exchange account on another server. The setup goes through and they appear to get connected fine however none of the subfolders are listed. Instead we get one folder of "Error-Pls file a Bug". The usual Google search just throws up nothing useful. Does anyone know how to fix this? Or has anyone actually gotten Outlook (2003 or 2007) to connect to an Exchange 2003 server?

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• What would cause previously sent emails to be sent again from Exchange the first time someone logs i

  - by Ken Pespisa

  A few users testing our Citrix XenApp service found that several (seemingly random) previously sent emails were sent out immediately after they logged into Outlook via Citrix for the first time. The problem hasn't occurred for them since. After one user had this happen, and we scratched our heads about it thinking it was a fluke, our IT director had this same issue. I guess I'd rule out any PEBKAC issues. I really don't know where to begin troubleshooting this problem. If you have any ideas what could have caused this, I'd appreciate you sharing them, as strange or far-fetched as they may seem :)

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• How do I allow end user 'blocked sender lists' to work even if the server manages spam filtering?

  - by Myrddin Emrys

  Client filtering in Outlook 2010 is disabled when the server is managing spam filtering. Unfortunately I have a few high profile users that prefer to spam-block mailing lists rather than unsubscribe, so even though the email is not really spam they are upset that it is coming into their mailbox. As seen here, I am not the first person to wrestle with this issue, and the suggested fix there (setting New-FseExtendedOption –Name CFAllowBlockedSenders –Value true) also failed to work for me. Can anyone provide another possible fix? Thank you kindly.

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• What does ActiveSync on Android(Nexus One) actually do?

  - by aaronls

  Under the accounts settings of my nexus one I added a Microsoft ActiveSync account and pointed it to our OWA url. It doesn't seem to do anything, and I'm not really sure what it is supposed to do. I have both email sync and contacts sync enabled in the settings, but none of the email I get through outlook shows up on the phone nor are there any contacts added to my contacts list. When I setup the account settings if I type something in wrong it gives me an error, so it is doing something to test the connection, so to some extent I must have it setup right. It just doesn't seem to do anything. What is it actually supposed to do? Where would the contacts and emails show up if it sync'd successfully? How can I test it to ensure I have the correct URL specified?

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