Wifi randomly drops on Windows 8 laptop
- by JosiahS
First of all, I did a lot of research on this problem, and I wasn't able to come to any helpful conclusion. I've finally decided that I need advice from those who might know where to look. So don't let me down. :P
I used to have an older Windows 7 laptop, which worked great for basic office and web browsing. However, I wanted something that would play actual modern games. So I recently bought a Sager NP8235 with the Intel Wireless-AC 7260 wifi card, and installed Windows 8 Pro on it. And ever since, I've been having problems with the wifi.
Generally, what happens is if I leave the laptop on but inactive for an extended amount of time (I've estimated it around an hour to two), the wifi will start dropping randomly. If I happened to have a download going at the time, it usually causes the download to fail. Or, if I put the laptop to sleep overnight, the next morning I usually have to restart the computer because the wifi device apparently stops working (it literally won't turn on). Also, and most frustrating, whenever I'm on a video chat (like Skype), after about ten minutes, the connection will start lagging like crazy, until it forces Skype to end the call. After that, I usually have to disable and reenable the wifi to get it working again.
I know it isn't our internet, because all the other computers in our house (~8) don't have any issues. Even the old Windows 7 laptop (connected also over wifi) works just fine, scoring the normal ~3Mbps average on speedtest.net (yes, I know our internet is slow, we live out in the country). Additionally, when I connect the Sager directly to the router via ethernet, the internet instantly starts working just great.
Like I said, I've done a lot of googling to figure out what's going on, and I haven't been able to find anything that worked for me. Is it Windows 8 conflicting with the Wifi drivers? As of this writing, I have the Intel drivers v16.1.5.2 installed (without the extra Intel software). Or is it our router? It's a TP-Link TL-WR841ND, set to the default settings. The Sager is currently being assigned to a static IP, if that makes any difference. And yet, the old windows 7 laptop has a much more stable connection than the Sager.
Anyone have any ideas? At this point, I'd appreciate even knowing what the problem is.
