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  • Blend for Visual Studio 2013 Prototyping Applications with SketchFlow

    - by T
    Originally posted on: http://geekswithblogs.net/tburger/archive/2014/08/10/blend-for-visual-studio-2013-prototyping-applications-with-sketchflow.aspxSketchFlow enables rapid creating of dynamic interface mockups very quickly. The SketchFlow workspace is the same as the standard Blend workspace with the inclusion of three panels: the SketchFlow Feedback panel, the SketchFlow Animation panel and the SketchFlow Map panel. By using SketchFlow to prototype, you can get feedback early in the process. It helps to surface possible issues, lower development iterations, and increase stakeholder buy in. SketchFlow prototypes not only provide an initial look but also provide a way to add additional ideas and input and make sure the team is on track prior to investing in complete development. When you have completed the prototyping, you can discard the prototype and just use the lessons learned to design the application from or extract individual elements from your prototype and include them in the application. I don’t recommend trying to transition the entire project into a development project. Objects that you add with the SketchFlow style have a hand-sketched look. The sketch style is used to remind stakeholders that this is a prototype. This encourages them to focus on the flow and functionality without getting distracted by design details. The sketchflow assets are under sketchflow in the asset panel and are identifiable by the postfix “–Sketch”. For example “Button-Sketch”. You can mix sketch and standard controls in your interface, if required. Be creative, if there is a missing control or your interface has a different look and feel than the out of the box one, reuse other sketch controls to mimic the functionality or look and feel. Only use standard controls if it doesn’t distract from the idea that this is a prototype and not a standard application. The SketchFlow Map panel provides information about the structure of your application. To create a new screen in your prototype: Right-click the map surface and choose “Create a Connected Screen”. Name the screens with names that are meaningful to the stakeholders. The start screen is the one that has the green arrow. To change the start screen, right click on any other screen and set to start screen. Only one screen can be the start screen at a time. Rounded screen are component screens to mimic reusable custom controls that will be built into the final application. You can change the colors of all of the boxes and should use colors to create functional groupings. The groupings can be identified in the SketchFlow Project Settings. To add connections between screens in the SketchFlow Map panel. Move the mouse over a screen in the SketchFlow and a menu will appear at the bottom of the screen node. In the menu, click Connect to an existing screen. Drag the arrow to another screen on the Map. You add navigation to your prototype by adding connections on the SketchFlow map or by adding navigation directly to items on your interface. To add navigation from objects on the artboard, right click the item then from the menu, choose “Navigate to”. This will expose a sub-menu with available screens, backward, or forward. When the map has connected screens, the SketchFlow Player displays the connected screens on the Navigate sidebar. All screens show in the SketchFlow Player Map. To see the SketchFlow Player, run your SketchFlow prototype. The Navigation sidebar is meant to show the desired user work flow. The map can be used to view the different screens regardless of suggested navigation in the navigation bar. The map is able to be hidden and shown. As mentioned, a component screen is a shared screen that is used in more than one screen and generally represents what will be a custom object in the application. To create a component screen, you can create a screen, right click on it in the SketchFlow Map and choose “Make into component screen”. You can mouse over a screen and from the menu that appears underneath, choose create and insert component screen. To use an existing screen, select if from the Asset panel under SketchFlow, Components. You can use Storyboards and Visual State animations in your SketchFlow project. However, SketchFlow also offers its own animation technique that is simpler and better suited for prototyping. The SketchFlow Animation panel is above your artboard by default. In SketchFlow animation, you create frames and then position the elements on your interface for each frame. You then specify elapsed time and any effects you want to apply to the transition. The + at the top is what creates new frames. Once you have a new Frame, select it and change the property you want to animate. In the example above, I changed the Text of the result box. You can adjust the time between frames in the lower area between the frames. The easing and effects functions are changed in the center between each frame. You edit the hold time for frames by clicking the clock icon in the lower left and the hold time will appear on each frame and can be edited. The FluidLayout icon (also located in the lower left) will create smooth transitions. Next to the FluidLayout icon is the name of that Animation. You can rename the animation by clicking on it and editing the name. The down arrow chevrons next to the name allow you to view the list of all animations in this prototype and select them for editing. To add the animation to the interface object (such as a button to start the animation), select the PlaySketchFlowAnimationAction from the SketchFlow behaviors in the Assets menu and drag it to an object on your interface. With the PlaySketchFlowAnimationAction that you just added selected in the Objects and Timeline, edit the properties to change the EventName to the event you want and choose the SketchFlowAnimation you want from the drop down list. You may want to add additional information to your screens that isn’t really part of the prototype but is relevant information or a request for clarification or feedback from the reviewer. You do this with annotations or notes. Both appear on the user interface, however, annotations can be switched on or off at design and review time. Notes cannot be switched off. To add an Annotation, chose the Create Annotation from the Tools menu. The annotation appears on the UI where you will add the notes. To display or Hide annotations, click the annotation toggle at the bottom right on the artboard . After to toggle annotations on, the identifier of the person who created them appears on the artboard and you must click that to expand the notes. To add a note to the artboard, simply select the Note-Sketch from Assets ->SketchFlow ->Styles ->Sketch Styles. Drag and drop it to the artboard and place where you want it. When you are ready for users to review the prototype, you have a few options available. Click File -> Export and choose one of the options from the list: Publish to Sharepoint, Package SketchFlowProject, Export to Microsoft Word, or Export as Images. I suggest you play with as many of the options as you can to see what they do. Both the Sharepoint and Packaged SketchFlowProject allow you to collect feedback from one or more users that you can import into the project. The user can make notes on the UI and in the Feedback area in the bottom left corner of the player. When the user is done adding feedback, it is exported from the right most folder icon in the My Feedback panel. Feeback is imported on a panel named SketchFlow Feedback. To get that panel to show up, select Window -> SketchFlow Feedback. Once you have the panel showing, click the + in the upper right of the panel and find the notes you exported. When imported, they will show up in a list and on the artboard. To document your prototype, use the Export to Microsoft Word option from the File menu. That should get you started with prototyping.

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  • Chock-full of Identity Customers at Oracle OpenWorld

    - by Tanu Sood
      Oracle Openworld (OOW) 2012 kicks off this coming Sunday. Oracle OpenWorld is known to bring in Oracle customers, organizations big and small, from all over the world. And, Identity Management is no exception. If you are looking to catch up with Oracle Identity Management customers, hear first-hand about their implementation experiences and discuss industry trends, business drivers, solutions and more at OOW, here are some sessions we recommend you attend: Monday, October 1, 2012 CON9405: Trends in Identity Management 10:45 a.m. – 11:45 a.m., Moscone West 3003 Subject matter experts from Kaiser Permanente and SuperValu share the stage with Amit Jasuja, Snior Vice President, Oracle Identity Management and Security to discuss how the latest advances in Identity Management are helping customers address emerging requirements for securely enabling cloud, social and mobile environments. CON9492: Simplifying your Identity Management Implementation 3:15 p.m. – 4:15 p.m., Moscone West 3008 Implementation experts from British Telecom, Kaiser Permanente and UPMC participate in a panel to discuss best practices, key strategies and lessons learned based on their own experiences. Attendees will hear first-hand what they can do to streamline and simplify their identity management implementation framework for a quick return-on-investment and maximum efficiency. CON9444: Modernized and Complete Access Management 4:45 p.m. – 5:45 p.m., Moscone West 3008 We have come a long way from the days of web single sign-on addressing the core business requirements. Today, as technology and business evolves, organizations are seeking new capabilities like federation, token services, fine grained authorizations, web fraud prevention and strong authentication. This session will explore the emerging requirements for access management, what a complete solution is like, complemented with real-world customer case studies from ETS, Kaiser Permanente and TURKCELL and product demonstrations. Tuesday, October 2, 2012 CON9437: Mobile Access Management 10:15 a.m. – 11:15 a.m., Moscone West 3022 With more than 5 billion mobile devices on the planet and an increasing number of users using their own devices to access corporate data and applications, securely extending identity management to mobile devices has become a hot topic. This session will feature Identity Management evangelists from companies like Intuit, NetApp and Toyota to discuss how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON9491: Enhancing the End-User Experience with Oracle Identity Governance applications 11:45 a.m. – 12:45 p.m., Moscone West 3008 As organizations seek to encourage more and more user self service, business users are now primary end users for identity management installations.  Join experts from Visa and Oracle as they explore how Oracle Identity Governance solutions deliver complete identity administration and governance solutions with support for emerging requirements like cloud identities and mobile devices. CON9447: Enabling Access for Hundreds of Millions of Users 1:15 p.m. – 2:15 p.m., Moscone West 3008 Dealing with scale problems? Looking to address identity management requirements with million or so users in mind? Then take note of Cisco’s implementation. Join this session to hear first-hand how Cisco tackled identity management and scaled their implementation to bolster security and enforce compliance. CON9465: Next Generation Directory – Oracle Unified Directory 5:00 p.m. – 6:00 p.m., Moscone West 3008 Get the 360 degrees perspective from a solution provider, implementation services partner and the customer in this session to learn how the latest Oracle Unified Directory solutions can help you build a directory infrastructure that is optimized to support cloud, mobile and social networking and yet deliver on scale and performance. Wednesday, October 3, 2012 CON9494: Sun2Oracle: Identity Management Platform Transformation 11:45 a.m. – 12:45 p.m., Moscone West 3008 Sun customers are actively defining strategies for how they will modernize their identity deployments. Learn how customers like Avea and SuperValu are leveraging their Sun investment, evaluating areas of expansion/improvement and building momentum. CON9631: Entitlement-centric Access to SOA and Cloud Services 11:45 a.m. – 12:45 p.m., Marriott Marquis, Salon 7 How do you enforce that a junior trader can submit 10 trades/day, with a total value of $5M, if market volatility is low? How can hide sensitive patient information from clerical workers but make it visible to specialists as long as consent has been given or there is an emergency? How do you externalize such entitlements to allow dynamic changes without having to touch the application code? In this session, Uberether and HerbaLife take the stage with Oracle to demonstrate how you can enforce such entitlements on a service not just within your intranet but also right at the perimeter. CON3957 - Delivering Secure Wi-Fi on the Tube as an Olympics Legacy from London 2012 11:45 a.m. – 12:45 p.m., Moscone West 3003 In this session, Virgin Media, the U.K.’s first combined provider of broadband, TV, mobile, and home phone services, shares how it is providing free secure Wi-Fi services to the London Underground, using Oracle Virtual Directory and Oracle Entitlements Server, leveraging back-end legacy systems that were never designed to be externalized. As an Olympics 2012 legacy, the Oracle architecture will form a platform to be consumed by other Virgin Media services such as video on demand. CON9493: Identity Management and the Cloud 1:15 p.m. – 2:15 p.m., Moscone West 3008 Security is the number one barrier to cloud service adoption.  Not so for industry leading companies like SaskTel, ConAgra foods and UPMC. This session will explore how these organizations are using Oracle Identity with cloud services and how some are offering identity management as a cloud service. CON9624: Real-Time External Authorization for Middleware, Applications, and Databases 3:30 p.m. – 4:30 p.m., Moscone West 3008 As organizations seek to grant access to broader and more diverse user populations, the importance of centrally defined and applied authorization policies become critical; both to identify who has access to what and to improve the end user experience.  This session will explore how customers are using attribute and role-based access to achieve these goals. CON9625: Taking control of WebCenter Security 5:00 p.m. – 6:00 p.m., Moscone West 3008 Many organizations are extending WebCenter in a business to business scenario requiring secure identification and authorization of business partners and their users. Leveraging LADWP’s use case, this session will focus on how customers are leveraging, securing and providing access control to Oracle WebCenter portal and mobile solutions. Thursday, October 4, 2012 CON9662: Securing Oracle Applications with the Oracle Enterprise Identity Management Platform 2:15 p.m. – 3:15 p.m., Moscone West 3008 Oracle Enterprise identity Management solutions are designed to secure access and simplify compliance to Oracle Applications.  Whether you are an EBS customer looking to upgrade from Oracle Single Sign-on or a Fusion Application customer seeking to leverage the Identity instance as an enterprise security platform, this session with Qualcomm and Oracle will help you understand how to get the most out of your investment. And here’s the complete listing of all the Identity Management sessions at Oracle OpenWorld.

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  • Master Data Management and Cloud Computing

    - by david.butler(at)oracle.com
    Cloud Computing is all the rage these days. There are many reasons why this is so. But like its predecessor, Service Oriented Architecture, it can fall on hard times if the underlying data is left unmanaged. Master Data Management is the perfect Cloud companion. It can materially increase the chances for successful Cloud initiatives. In this blog, I'll review the nature of the Cloud and show how MDM fits in.   Here's the National Institute of Standards and Technology Cloud definition: •          Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction.   Cloud architectures have three main layers: applications or Software as a Service (SaaS), Platforms as a Service (PaaS), and Infrastructure as a Service (IaaS). SaaS generally refers to applications that are delivered to end-users over the Internet. Oracle CRM On Demand is an example of a SaaS application. Today there are hundreds of SaaS providers covering a wide variety of applications including Salesforce.com, Workday, and Netsuite. Oracle MDM applications are located in this layer of Oracle's On Demand enterprise Cloud platform. We call it Master Data as a Service (MDaaS). PaaS generally refers to an application deployment platform delivered as a service. They are often built on a grid computing architecture and include database and middleware. Oracle Fusion Middleware is in this category and includes the SOA and Data Integration products used to connect SaaS applications including MDM. Finally, IaaS generally refers to computing hardware (servers, storage and network) delivered as a service.  This typically includes the associated software as well: operating systems, virtualization, clustering, etc.    Cloud Computing benefits are compelling for a large number of organizations. These include significant cost savings, increased flexibility, and fast deployments. Cost advantages include paying for just what you use. This is especially critical for organizations with variable or seasonal usage. Companies don't have to invest to support peak computing periods. Costs are also more predictable and controllable. Increased agility includes access to the latest technology and experts without making significant up front investments.   While Cloud Computing is certainly very alluring with a clear value proposition, it is not without its challenges. An IDC survey of 244 IT executives/CIOs and their line-of-business (LOB) colleagues identified a number of issues:   Security - 74% identified security as an issue involving data privacy and resource access control. Integration - 61% found that it is hard to integrate Cloud Apps with in-house applications. Operational Costs - 50% are worried that On Demand will actually cost more given the impact of poor data quality on the rest of the enterprise. Compliance - 49% felt that compliance with required regulatory, legal and general industry requirements (such as PCI, HIPAA and Sarbanes-Oxley) would be a major issue. When control is lost, the ability of a provider to directly manage how and where data is deployed, used and destroyed is negatively impacted.  There are others, but I singled out these four top issues because Master Data Management, properly incorporated into a Cloud Computing infrastructure, can significantly ameliorate all of these problems. Cloud Computing can literally rain raw data across the enterprise.   According to fellow blogger, Mike Ferguson, "the fracturing of data caused by the adoption of cloud computing raises the importance of MDM in keeping disparate data synchronized."   David Linthicum, CTO Blue Mountain Labs blogs that "the lack of MDM will become more of an issue as cloud computing rises. We're moving from complex federated on-premise systems, to complex federated on-premise and cloud-delivered systems."    Left unmanaged, non-standard, inconsistent, ungoverned data with questionable quality can pollute analytical systems, increase operational costs, and reduce the ROI in Cloud and On-Premise applications. As cloud computing becomes more relevant, and more data, applications, services, and processes are moved out to cloud computing platforms, the need for MDM becomes ever more important. Oracle's MDM suite is designed to deal with all four of the above Cloud issues listed in the IDC survey.   Security - MDM manages all master data attribute privacy and resource access control issues. Integration - MDM pre-integrates Cloud Apps with each other and with On Premise applications at the data level. Operational Costs - MDM significantly reduces operational costs by increasing data quality, thereby improving enterprise business processes efficiency. Compliance - MDM, with its built in Data Governance capabilities, insures that the data is governed according to organizational standards. This facilitates rapid and accurate reporting for compliance purposes. Oracle MDM creates governed high quality master data. A unified cleansed and standardized data view is produced. The Oracle Customer Hub creates a single view of the customer. The Oracle Product Hub creates high quality product data designed to support all go-to-market processes. Oracle Supplier Hub dramatically reduces the chances of 'supplier exceptions'. Oracle Site Hub masters locations. And Oracle Hyperion Data Relationship Management masters financial reference data and manages enterprise hierarchies across operational areas from ERP to EPM and CRM to SCM. Oracle Fusion Middleware connects Cloud and On Premise applications to MDM Hubs and brings high quality master data to your enterprise business processes.   An independent analyst once said "Poor data quality is like dirt on the windshield. You may be able to drive for a long time with slowly degrading vision, but at some point, you either have to stop and clear the windshield or risk everything."  Cloud Computing has the potential to significantly degrade data quality across the enterprise over time. Deploying a Master Data Management solution prior to or in conjunction with a move to the Cloud can insure that the data flowing into the enterprise from the Cloud is clean and governed. This will in turn insure that expected returns on the investment in Cloud Computing will be realized.       Oracle MDM has proven its metal in this area and has the customers to back that up. In fact, I will be hosting a webcast on Tuesday, April 10th at 10 am PT with one of our top Cloud customers, the Church Pension Group. They have moved all mainline applications to a hosted model and use Oracle MDM to insure the master data is managed and cleansed before it is propagated to other cloud and internal systems. I invite you join Martin Hossfeld, VP, IT Operations, and Danette Patterson, Enterprise Data Manager as they review business drivers for MDM and hosted applications, how they did it, the benefits achieved, and lessons learned. You can register for this free webcast here.  Hope to see you there.

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  • Pre-rentrée Oracle Open World 2012 : à vos agendas

    - by Eric Bezille
    A maintenant moins d'un mois de l’événement majeur d'Oracle, qui se tient comme chaque année à San Francisco, fin septembre, début octobre, les spéculations vont bon train sur les annonces qui vont y être dévoilées... Et sans lever le voile, je vous engage à prendre connaissance des sujets des "Key Notes" qui seront tenues par Larry Ellison, Mark Hurd, Thomas Kurian (responsable des développements logiciels) et John Fowler (responsable des développements systèmes) afin de vous donner un avant goût. Stratégie et Roadmaps Oracle Bien entendu, au-delà des séances plénières qui vous donnerons  une vision précise de la stratégie, et pour ceux qui seront sur place, je vous engage à ne pas manquer les séances d'approfondissement qui auront lieu dans la semaine, dont voici quelques morceaux choisis : "Accelerate your Business with the Oracle Hardware Advantage" avec John Fowler, le lundi 1er Octobre, 3:15pm-4:15pm "Why Oracle Softwares Runs Best on Oracle Hardware" , avec Bradley Carlile, le responsable des Benchmarks, le lundi 1er Octobre, 12:15pm-13:15pm "Engineered Systems - from Vision to Game-changing Results", avec Robert Shimp, le lundi 1er Octobre 1:45pm-2:45pm "Database and Application Consolidation on SPARC Supercluster", avec Hugo Rivero, responsable dans les équipes d'intégration matériels et logiciels, le lundi 1er Octobre, 4:45pm-5:45pm "Oracle’s SPARC Server Strategy Update", avec Masood Heydari, responsable des développements serveurs SPARC, le mardi 2 Octobre, 10:15am - 11:15am "Oracle Solaris 11 Strategy, Engineering Insights, and Roadmap", avec Markus Flier, responsable des développements Solaris, le mercredi 3 Octobre, 10:15am - 11:15am "Oracle Virtualization Strategy and Roadmap", avec Wim Coekaerts, responsable des développement Oracle VM et Oracle Linux, le lundi 1er Octobre, 12:15pm-1:15pm "Big Data: The Big Story", avec Jean-Pierre Dijcks, responsable du développement produits Big Data, le lundi 1er Octobre, 3:15pm-4:15pm "Scaling with the Cloud: Strategies for Storage in Cloud Deployments", avec Christine Rogers,  Principal Product Manager, et Chris Wood, Senior Product Specialist, Stockage , le lundi 1er Octobre, 10:45am-11:45am Retours d'expériences et témoignages Si Oracle Open World est l'occasion de partager avec les équipes de développement d'Oracle en direct, c'est aussi l'occasion d'échanger avec des clients et experts qui ont mis en oeuvre  nos technologies pour bénéficier de leurs retours d'expériences, comme par exemple : "Oracle Optimized Solution for Siebel CRM at ACCOR", avec les témoignages d'Eric Wyttynck, directeur IT Multichannel & CRM  et Pascal Massenet, VP Loyalty & CRM systems, sur les bénéfices non seulement métiers, mais également projet et IT, le mercredi 3 Octobre, 1:15pm-2:15pm "Tips from AT&T: Oracle E-Business Suite, Oracle Database, and SPARC Enterprise", avec le retour d'expérience des experts Oracle, le mardi 2 Octobre, 11:45am-12:45pm "Creating a Maximum Availability Architecture with SPARC SuperCluster", avec le témoignage de Carte Wright, Database Engineer à CKI, le mercredi 3 Octobre, 11:45am-12:45pm "Multitenancy: Everybody Talks It, Oracle Walks It with Pillar Axiom Storage", avec le témoignage de Stephen Schleiger, Manager Systems Engineering de Navis, le lundi 1er Octobre, 1:45pm-2:45pm "Oracle Exadata for Database Consolidation: Best Practices", avec le retour d'expérience des experts Oracle ayant participé à la mise en oeuvre d'un grand client du monde bancaire, le lundi 1er Octobre, 4:45pm-5:45pm "Oracle Exadata Customer Panel: Packaged Applications with Oracle Exadata", animé par Tim Shetler, VP Product Management, mardi 2 Octobre, 1:15pm-2:15pm "Big Data: Improving Nearline Data Throughput with the StorageTek SL8500 Modular Library System", avec le témoignage du CTO de CSC, Alan Powers, le jeudi 4 Octobre, 12:45pm-1:45pm "Building an IaaS Platform with SPARC, Oracle Solaris 11, and Oracle VM Server for SPARC", avec le témoignage de Syed Qadri, Lead DBA et Michael Arnold, System Architect d'US Cellular, le mardi 2 Octobre, 10:15am-11:15am "Transform Data Center TCO with Oracle Optimized Servers: A Customer Panel", avec les témoignages notamment d'AT&T et Liberty Global, le mardi 2 Octobre, 11:45am-12:45pm "Data Warehouse and Big Data Customers’ View of the Future", avec The Nielsen Company US, Turkcell, GE Retail Finance, Allianz Managed Operations and Services SE, le lundi 1er Octobre, 4:45pm-5:45pm "Extreme Storage Scale and Efficiency: Lessons from a 100,000-Person Organization", le témoignage de l'IT interne d'Oracle sur la transformation et la migration de l'ensemble de notre infrastructure de stockage, mardi 2 Octobre, 1:15pm-2:15pm Echanges avec les groupes d'utilisateurs et les équipes de développement Oracle Si vous avez prévu d'arriver suffisamment tôt, vous pourrez également échanger dès le dimanche avec les groupes d'utilisateurs, ou tous les soirs avec les équipes de développement Oracle sur des sujets comme : "To Exalogic or Not to Exalogic: An Architectural Journey", avec Todd Sheetz - Manager of DBA and Enterprise Architecture, Veolia Environmental Services, le dimanche 30 Septembre, 2:30pm-3:30pm "Oracle Exalytics and Oracle TimesTen for Exalytics Best Practices", avec Mark Rittman, de Rittman Mead Consulting Ltd, le dimanche 30 Septembre, 10:30am-11:30am "Introduction of Oracle Exadata at Telenet: Bringing BI to Warp Speed", avec Rudy Verlinden & Eric Bartholomeus - Managers IT infrastructure à Telenet, le dimanche 30 Septembre, 1:15pm-2:00pm "The Perfect Marriage: Sun ZFS Storage Appliance with Oracle Exadata", avec Melanie Polston, directeur, Data Management, de Novation et Charles Kim, Managing Director de Viscosity, le dimanche 30 Septembre, 9:00am-10am "Oracle’s Big Data Solutions: NoSQL, Connectors, R, and Appliance Technologies", avec Jean-Pierre Dijcks et les équipes de développement Oracle, le lundi 1er Octobre, 6:15pm-7:00pm Testez et évaluez les solutions Et pour finir, vous pouvez même tester les technologies au travers du Oracle DemoGrounds, (1133 Moscone South pour la partie Systèmes Oracle, OS, et Virtualisation) et des "Hands-on-Labs", comme : "Deploying an IaaS Environment with Oracle VM", le mardi 2 Octobre, 10:15am-11:15am "Virtualize and Deploy Oracle Applications in Minutes with Oracle VM: Hands-on Lab", le mardi 2 Octobre, 11:45am-12:45pm (il est fortement conseillé d'avoir suivi le "Hands-on-Labs" précédent avant d'effectuer ce Lab. "x86 Enterprise Cloud Infrastructure with Oracle VM 3.x and Sun ZFS Storage Appliance", le mercredi 3 Octobre, 5:00pm-6:00pm "StorageTek Tape Analytics: Managing Tape Has Never Been So Simple", le mercredi 3 Octobre, 1:15pm-2:15pm "Oracle’s Pillar Axiom 600 Storage System: Power and Ease", le lundi 1er Octobre, 12:15pm-1:15pm "Enterprise Cloud Infrastructure for SPARC with Oracle Enterprise Manager Ops Center 12c", le lundi 1er Octobre, 1:45pm-2:45pm "Managing Storage in the Cloud", le mardi 2 Octobre, 5:00pm-6:00pm "Learn How to Write MapReduce on Oracle’s Big Data Platform", le lundi 1er Octobre, 12:15pm-1:15pm "Oracle Big Data Analytics and R", le mardi 2 Octobre, 1:15pm-2:15pm "Reduce Risk with Oracle Solaris Access Control to Restrain Users and Isolate Applications", le lundi 1er Octobre, 10:45am-11:45am "Managing Your Data with Built-In Oracle Solaris ZFS Data Services in Release 11", le lundi 1er Octobre, 4:45pm-5:45pm "Virtualizing Your Oracle Solaris 11 Environment", le mardi 2 Octobre, 1:15pm-2:15pm "Large-Scale Installation and Deployment of Oracle Solaris 11", le mercredi 3 Octobre, 3:30pm-4:30pm En conclusion, une semaine très riche en perspective, et qui vous permettra de balayer l'ensemble des sujets au coeur de vos préoccupations, de la stratégie à l'implémentation... Cette semaine doit se préparer, pour tailler votre agenda sur mesure, à travers les plus de 2000 sessions dont je ne vous ai fait qu'un extrait, et dont vous pouvez retrouver l'ensemble en ligne.

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  • Establishing WebLogic Server HTTPS Trust of IIS Using a Microsoft Local Certificate Authority

    - by user647124
    Everyone agrees that self-signed and demo certificates for SSL and HTTPS should never be used in production and preferred not to be used elsewhere. Most self-signed and demo certificates are provided by vendors with the intention that they are used only to integrate within the same environment. In a vendor’s perfect world all application servers in a given enterprise are from the same vendor, which makes this lack of interoperability in a non-production environment an advantage. For us working in the real world, where not only do we not use a single vendor everywhere but have to make do with self-signed certificates for all but production, testing HTTPS between an IIS ASP.NET service provider and a WebLogic J2EE consumer application can be very frustrating to set up. It was for me, especially having found many blogs and discussion threads where various solutions were described but did not quite work and were all mostly similar but just a little bit different. To save both you and my future (who always seems to forget the hardest-won lessons) all of the pain and suffering, I am recording the steps that finally worked here for reference and sanity. How You Know You Need This The first cold clutches of dread that tells you it is going to be a long day is when you attempt to a WSDL published by IIS in WebLogic over HTTPS and you see the following: <Jul 30, 2012 2:51:31 PM EDT> <Warning> <Security> <BEA-090477> <Certificate chain received from myserver.mydomain.com - 10.555.55.123 was not trusted causing SSL handshake failure.> weblogic.wsee.wsdl.WsdlException: Failed to read wsdl file from url due to -- javax.net.ssl.SSLKeyException: [Security:090477]Certificate chain received from myserver02.mydomain.com - 10.555.55.123 was not trusted causing SSL handshake failure. The above is what started a three day sojourn into searching for a solution. Even people who had solved it before would tell me how they did, and then shrug when I demonstrated that the steps did not end in the success they claimed I would experience. Rather than torture you with the details of everything I did that did not work, here is what finally did work. Export the Certificates from IE First, take the offending WSDL URL and paste it into IE (if you have an internal Microsoft CA, you have IE, even if you don’t use it in favor of some other browser). To state the semi-obvious, if you received the error above there is a certificate configured for the IIS host of the service and the SSL port has been configured properly. Otherwise there would be a different error, usually about the site not found or connection failed. Once the WSDL loads, to the right of the address bar there will be a lock icon. Click the lock and then click View Certificates in the resulting dialog (if you do not have a lock icon but do have a Certificate Error message, see http://support.microsoft.com/kb/931850 for steps to install the certificate then you can continue from the point of finding the lock icon). Figure 1: View Certificates in IE Next, select the Details tab in the resulting dialog Figure 2: Use Certificate Details to Export Certificate Click Copy to File, then Next, then select the Base-64 encoded option for the format Figure 3: Select the Base-64 encoded option for the format For the sake of simplicity, I choose to save this to the root of the WebLogic domain. It will work from anywhere, but later you will need to type in the full path rather than just the certificate name if you save it elsewhere. Figure 4: Browse to Save Location Figure 5: Save the Certificate to the Domain Root for Convenience This is the point where I ran into some confusion. Some articles mentioned exporting the entire chain of certificates. This supposedly works for some types of certificates, or if you have a few other tools and the time to learn them. For the SSL experts out there, they already have these tools, know how to use them well, and should not be wasting their time reading this article meant for folks who just want to get things wired up and back to unit testing and development. For the rest of us, the easiest way to make sure things will work is to just export all the links in the chain individually and let WebLogic Server worry about re-assembling them into a chain (which it does quite nicely). While perhaps not the most elegant solution, the multi-step process is easy to repeat and uses only tools that are immediately available and require no learning curve. So… Next, go to Tools then Internet Options then the Content tab and click Certificates. Go to the Trust Root Certificate Authorities tab and find the certificate root for your Microsoft CA cert (look for the Issuer of the certificate you exported earlier). Figure 6: Trusted Root Certification Authorities Tab Export this one the same way as before, with a different name Figure 7: Use a Unique Name for Each Certificate Repeat this once more for the Intermediate Certificate tab. Import the Certificates to the WebLogic Domain Now, open an command prompt, navigate to [WEBLOGIC_DOMAIN_ROOT]\bin and execute setDomainEnv. You should then be in the root of the domain. If not, CD to the domain root. Assuming you saved the certificate in the domain root, execute the following: keytool -importcert -alias [ALIAS-1] -trustcacerts -file [FULL PATH TO .CER 1] -keystore truststore.jks -storepass [PASSWORD] An example with the variables filled in is: keytool -importcert -alias IIS-1 -trustcacerts -file microsftcert.cer -keystore truststore.jks -storepass password After several lines out output you will be prompted with: Trust this certificate? [no]: The correct answer is ‘yes’ (minus the quotes, of course). You’ll you know you were successful if the response is: Certificate was added to keystore If not, check your typing, as that is generally the source of an error at this point. Repeat this for all three of the certificates you exported, changing the [ALIAS-1] and [FULL PATH TO .CER 1] value each time. For example: keytool -importcert -alias IIS-1 -trustcacerts -file microsftcert.cer -keystore truststore.jks -storepass password keytool -importcert -alias IIS-2 -trustcacerts -file microsftcertRoot.cer -keystore truststore.jks -storepass password keytool -importcert -alias IIS-3 -trustcacerts -file microsftcertIntermediate.cer -keystore truststore.jks -storepass password In the above we created a new JKS key store. You can re-use an existing one by changing the name of the JKS file to one you already have and change the password to the one that matches that JKS file. For the DemoTrust.jks  that is included with WebLogic the password is DemoTrustKeyStorePassPhrase. An example here would be: keytool -importcert -alias IIS-1 -trustcacerts -file microsoft.cer -keystore DemoTrust.jks -storepass DemoTrustKeyStorePassPhrase keytool -importcert -alias IIS-2 -trustcacerts -file microsoftRoot.cer -keystore DemoTrust.jks -storepass DemoTrustKeyStorePassPhrase keytool -importcert -alias IIS-2 -trustcacerts -file microsoftInter.cer -keystore DemoTrust.jks -storepass DemoTrustKeyStorePassPhrase Whichever keystore you use, you can check your work with: keytool -list -keystore truststore.jks -storepass password Where “truststore.jks” and “password” can be replaced appropriately if necessary. The output will look something like this: Figure 8: Output from keytool -list -keystore Update the WebLogic Keystore Configuration If you used an existing keystore rather than creating a new one, you can restart your WebLogic Server and skip the rest of this section. For those of us who created a new one because that is the instructions we found online… Next, we need to tell WebLogic to use the JKS file (truststore.jks) we just created. Log in to the WebLogic Server Administration Console and navigate to Servers > AdminServer > Configuration > Keystores. Scroll down to “Custom Trust Keystore:” and change the value to “truststore.jks” and the value of “Custom Trust Keystore Passphrase:” and “Confirm Custom Trust Keystore Passphrase:” to the password you used when earlier, then save your changes. You will get a nice message similar to the following: Figure 9: To Be Safe, Restart Anyways The “No restarts are necessary” is somewhat of an exaggeration. If you want to be able to use the keystore you may need restart the server(s). To save myself aggravation, I always do. Your mileage may vary. Conclusion That should get you there. If there are some erroneous steps included for your situation in particular, I will offer up a semi-apology as the process described above does not take long at all and if there is one step that could be dropped from it, is still much faster than trying to figure this out from other sources.

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  • C# Performance Pitfall – Interop Scenarios Change the Rules

    - by Reed
    C# and .NET, overall, really do have fantastic performance in my opinion.  That being said, the performance characteristics dramatically differ from native programming, and take some relearning if you’re used to doing performance optimization in most other languages, especially C, C++, and similar.  However, there are times when revisiting tricks learned in native code play a critical role in performance optimization in C#. I recently ran across a nasty scenario that illustrated to me how dangerous following any fixed rules for optimization can be… The rules in C# when optimizing code are very different than C or C++.  Often, they’re exactly backwards.  For example, in C and C++, lifting a variable out of loops in order to avoid memory allocations often can have huge advantages.  If some function within a call graph is allocating memory dynamically, and that gets called in a loop, it can dramatically slow down a routine. This can be a tricky bottleneck to track down, even with a profiler.  Looking at the memory allocation graph is usually the key for spotting this routine, as it’s often “hidden” deep in call graph.  For example, while optimizing some of my scientific routines, I ran into a situation where I had a loop similar to: for (i=0; i<numberToProcess; ++i) { // Do some work ProcessElement(element[i]); } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } This loop was at a fairly high level in the call graph, and often could take many hours to complete, depending on the input data.  As such, any performance optimization we could achieve would be greatly appreciated by our users. After a fair bit of profiling, I noticed that a couple of function calls down the call graph (inside of ProcessElement), there was some code that effectively was doing: // Allocate some data required DataStructure* data = new DataStructure(num); // Call into a subroutine that passed around and manipulated this data highly CallSubroutine(data); // Read and use some values from here double values = data->Foo; // Cleanup delete data; // ... return bar; Normally, if “DataStructure” was a simple data type, I could just allocate it on the stack.  However, it’s constructor, internally, allocated it’s own memory using new, so this wouldn’t eliminate the problem.  In this case, however, I could change the call signatures to allow the pointer to the data structure to be passed into ProcessElement and through the call graph, allowing the inner routine to reuse the same “data” memory instead of allocating.  At the highest level, my code effectively changed to something like: DataStructure* data = new DataStructure(numberToProcess); for (i=0; i<numberToProcess; ++i) { // Do some work ProcessElement(element[i], data); } delete data; Granted, this dramatically reduced the maintainability of the code, so it wasn’t something I wanted to do unless there was a significant benefit.  In this case, after profiling the new version, I found that it increased the overall performance dramatically – my main test case went from 35 minutes runtime down to 21 minutes.  This was such a significant improvement, I felt it was worth the reduction in maintainability. In C and C++, it’s generally a good idea (for performance) to: Reduce the number of memory allocations as much as possible, Use fewer, larger memory allocations instead of many smaller ones, and Allocate as high up the call stack as possible, and reuse memory I’ve seen many people try to make similar optimizations in C# code.  For good or bad, this is typically not a good idea.  The garbage collector in .NET completely changes the rules here. In C#, reallocating memory in a loop is not always a bad idea.  In this scenario, for example, I may have been much better off leaving the original code alone.  The reason for this is the garbage collector.  The GC in .NET is incredibly effective, and leaving the allocation deep inside the call stack has some huge advantages.  First and foremost, it tends to make the code more maintainable – passing around object references tends to couple the methods together more than necessary, and overall increase the complexity of the code.  This is something that should be avoided unless there is a significant reason.  Second, (unlike C and C++) memory allocation of a single object in C# is normally cheap and fast.  Finally, and most critically, there is a large advantage to having short lived objects.  If you lift a variable out of the loop and reuse the memory, its much more likely that object will get promoted to Gen1 (or worse, Gen2).  This can cause expensive compaction operations to be required, and also lead to (at least temporary) memory fragmentation as well as more costly collections later. As such, I’ve found that it’s often (though not always) faster to leave memory allocations where you’d naturally place them – deep inside of the call graph, inside of the loops.  This causes the objects to stay very short lived, which in turn increases the efficiency of the garbage collector, and can dramatically improve the overall performance of the routine as a whole. In C#, I tend to: Keep variable declarations in the tightest scope possible Declare and allocate objects at usage While this tends to cause some of the same goals (reducing unnecessary allocations, etc), the goal here is a bit different – it’s about keeping the objects rooted for as little time as possible in order to (attempt) to keep them completely in Gen0, or worst case, Gen1.  It also has the huge advantage of keeping the code very maintainable – objects are used and “released” as soon as possible, which keeps the code very clean.  It does, however, often have the side effect of causing more allocations to occur, but keeping the objects rooted for a much shorter time. Now – nowhere here am I suggesting that these rules are hard, fast rules that are always true.  That being said, my time spent optimizing over the years encourages me to naturally write code that follows the above guidelines, then profile and adjust as necessary.  In my current project, however, I ran across one of those nasty little pitfalls that’s something to keep in mind – interop changes the rules. In this case, I was dealing with an API that, internally, used some COM objects.  In this case, these COM objects were leading to native allocations (most likely C++) occurring in a loop deep in my call graph.  Even though I was writing nice, clean managed code, the normal managed code rules for performance no longer apply.  After profiling to find the bottleneck in my code, I realized that my inner loop, a innocuous looking block of C# code, was effectively causing a set of native memory allocations in every iteration.  This required going back to a “native programming” mindset for optimization.  Lifting these variables and reusing them took a 1:10 routine down to 0:20 – again, a very worthwhile improvement. Overall, the lessons here are: Always profile if you suspect a performance problem – don’t assume any rule is correct, or any code is efficient just because it looks like it should be Remember to check memory allocations when profiling, not just CPU cycles Interop scenarios often cause managed code to act very differently than “normal” managed code. Native code can be hidden very cleverly inside of managed wrappers

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  • The Top 5 MDM Sessions You Can’t Miss at OpenWorld

    - by Mala Narasimharajan
    Sessions, Demo pods, Hands On Labs, and much more – but where should you focus?  MDM has some excellent sessions planned for OOW –  here is a top 5 list to identify the sessions you just can’t afford to miss. October 3, 2012  1:15 PM - 2:15 PM    Moscone West - 3002/3004     What's There to Know About Oracle’s Master Data Management Portfolio and Roadmap? Hear about product strategy our vision for the future and how Oracle MDM is positioned to excel in helping organizations make the most of their customer,      partner, supplier or product data. October 3, 2012  5:00 PM - 6:00 PM   Westin San Francisco – Metropolitan I Oracle Customer MDM Applications: Implementation Best Practices, Data Governance, and ROI       Customers successes provide solid examples of technology at work and how organizations derive value from it. Attend this session and hear from our customers on how they built a business case, established governance and are realizing the benefits of Oracle Customer Hub. October 2, 2012  10:15 AM - 11:15 AM   Moscone West – 3001 Mastering Product Data: Strategies for Effective Product Information Management                                                                      Product data is vital for any enterprise in being able to provide a consolidated representation of products to their partners, customers and suppliers.  Hear how our customers leverage product information to be a leader in their respective area and how Oracle is critical to achieving this. October 2, 2012  11:45 AM - 12:45 PM   Moscone West – 2022 Enabling Trusted Enterprise Product Data with Oracle Fusion Product Hub                                                                                       Learn how Oracle Fusion Product Hub is paving the way for providing organizations with trusted product data as well as helping organizations make the most of the information and infrastructure they already possess. October 1, 2012  4:45 PM – 5:45 PM   InterContinental - Ballroom A Oracle Hyperion Data Relationship Management: Enabling Enterprise Transformation                                                                         Hear how Data Relationship Management drives enterprise transformation and why any organization embarking on an master data management initiative needs it, plus hear from our customers best practices as well as lessons learned.  Check out the Master Data Management Focus On document for all our sessions at OpenWorld 2012. 

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  • ASP.NET MVC 3 Hosting :: Error Handling and CustomErrors in ASP.NET MVC 3 Framework

    - by C. Miller
    So, what else is new in MVC 3? MVC 3 now has a GlobalFilterCollection that is automatically populated with a HandleErrorAttribute. This default FilterAttribute brings with it a new way of handling errors in your web applications. In short, you can now handle errors inside of the MVC pipeline. What does that mean? This gives you direct programmatic control over handling your 500 errors in the same way that ASP.NET and CustomErrors give you configurable control of handling your HTTP error codes. How does that work out? Think of it as a routing table specifically for your Exceptions, it's pretty sweet! Global Filters The new Global.asax file now has a RegisterGlobalFilters method that is used to add filters to the new GlobalFilterCollection, statically located at System.Web.Mvc.GlobalFilter.Filters. By default this method adds one filter, the HandleErrorAttribute. public class MvcApplication : System.Web.HttpApplication {     public static void RegisterGlobalFilters(GlobalFilterCollection filters)     {         filters.Add(new HandleErrorAttribute());     } HandleErrorAttributes The HandleErrorAttribute is pretty simple in concept: MVC has already adjusted us to using Filter attributes for our AcceptVerbs and RequiresAuthorization, now we are going to use them for (as the name implies) error handling, and we are going to do so on a (also as the name implies) global scale. The HandleErrorAttribute has properties for ExceptionType, View, and Master. The ExceptionType allows you to specify what exception that attribute should handle. The View allows you to specify which error view (page) you want it to redirect to. Last but not least, the Master allows you to control which master page (or as Razor refers to them, Layout) you want to render with, even if that means overriding the default layout specified in the view itself. public class MvcApplication : System.Web.HttpApplication {     public static void RegisterGlobalFilters(GlobalFilterCollection filters)     {         filters.Add(new HandleErrorAttribute         {             ExceptionType = typeof(DbException),             // DbError.cshtml is a view in the Shared folder.             View = "DbError",             Order = 2         });         filters.Add(new HandleErrorAttribute());     }Error Views All of your views still work like they did in the previous version of MVC (except of course that they can now use the Razor engine). However, a view that is used to render an error can not have a specified model! This is because they already have a model, and that is System.Web.Mvc.HandleErrorInfo @model System.Web.Mvc.HandleErrorInfo           @{     ViewBag.Title = "DbError"; } <h2>A Database Error Has Occurred</h2> @if (Model != null) {     <p>@Model.Exception.GetType().Name<br />     thrown in @Model.ControllerName @Model.ActionName</p> }Errors Outside of the MVC Pipeline The HandleErrorAttribute will only handle errors that happen inside of the MVC pipeline, better known as 500 errors. Errors outside of the MVC pipeline are still handled the way they have always been with ASP.NET. You turn on custom errors, specify error codes and paths to error pages, etc. It is important to remember that these will happen for anything and everything outside of what the HandleErrorAttribute handles. Also, these will happen whenever an error is not handled with the HandleErrorAttribute from inside of the pipeline. <system.web>  <customErrors mode="On" defaultRedirect="~/error">     <error statusCode="404" redirect="~/error/notfound"></error>  </customErrors>Sample Controllers public class ExampleController : Controller {     public ActionResult Exception()     {         throw new ArgumentNullException();     }     public ActionResult Db()     {         // Inherits from DbException         throw new MyDbException();     } } public class ErrorController : Controller {     public ActionResult Index()     {         return View();     }     public ActionResult NotFound()     {         return View();     } } Putting It All Together If we have all the code above included in our MVC 3 project, here is how the following scenario's will play out: 1.       A controller action throws an Exception. You will remain on the current page and the global HandleErrorAttributes will render the Error view. 2.       A controller action throws any type of DbException. You will remain on the current page and the global HandleErrorAttributes will render the DbError view. 3.       Go to a non-existent page. You will be redirect to the Error controller's NotFound action by the CustomErrors configuration for HTTP StatusCode 404. But don't take my word for it, download the sample project and try it yourself. Three Important Lessons Learned For the most part this is all pretty straight forward, but there are a few gotcha's that you should remember to watch out for: 1) Error views have models, but they must be of type HandleErrorInfo. It is confusing at first to think that you can't control the M in an MVC page, but it's for a good reason. Errors can come from any action in any controller, and no redirect is taking place, so the view engine is just going to render an error view with the only data it has: The HandleError Info model. Do not try to set the model on your error page or pass in a different object through a controller action, it will just blow up and cause a second exception after your first exception! 2) When the HandleErrorAttribute renders a page, it does not pass through a controller or an action. The standard web.config CustomErrors literally redirect a failed request to a new page. The HandleErrorAttribute is just rendering a view, so it is not going to pass through a controller action. But that's ok! Remember, a controller's job is to get the model for a view, but an error already has a model ready to give to the view, thus there is no need to pass through a controller. That being said, the normal ASP.NET custom errors still need to route through controllers. So if you want to share an error page between the HandleErrorAttribute and your web.config redirects, you will need to create a controller action and route for it. But then when you render that error view from your action, you can only use the HandlerErrorInfo model or ViewData dictionary to populate your page. 3) The HandleErrorAttribute obeys if CustomErrors are on or off, but does not use their redirects. If you turn CustomErrors off in your web.config, the HandleErrorAttributes will stop handling errors. However, that is the only configuration these two mechanisms share. The HandleErrorAttribute will not use your defaultRedirect property, or any other errors registered with customer errors. In Summary The HandleErrorAttribute is for displaying 500 errors that were caused by exceptions inside of the MVC pipeline. The custom errors are for redirecting from error pages caused by other HTTP codes.

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  • Not attending the LUGM mini-meetup - 05. Oct 2013

    Not attending a meeting of the LUGM can be fun, too. It's getting a bit of a habit that Ish is organising small gatherings, aka mini-meetups, of the Linux User Group Mauritius/Meta (LUGM) almost every Saturday. There they mainly discuss and talk about various elements of using Linux as ones main operating systems and the possibilities you are going to have. On top of course, some tips & tricks about mastering the command line and initial steps in scripting or even writing HTML. In general, sounds like a good portion of fun and great spirit of community. Unfortunately, I'm usually quite busy with private and family matters during the weekend and so I already signalised that I wouldn't be around. Well, at least not physically... But this Saturday a couple of things worked out faster than expected and so I was hanging out on my machine. I made virtual contact with one of Pawan's messages over on Facebook... And somehow that kicked off some kind of an online game fun on basic configuration of Apache HTTPd 2.2.x, PHP 5.x and how to improve the overall performance of a newly installed blog based on WordPress. Default configuration files Nitin's website finally came alive and despite the dark theme and the hidden Apple 'fanboy' advertisement I was more interested in the technical situation. As with any new installation there is usually quite some adjustment to be done. And Nitin's page was no exception. Unfortunately, out of the box installations of Apache httpd and PHP are too verbose and expose too much information under the hood. You might think that this isn't really a problem at all, well, think about it again after completely reading this article. First, I checked the HTTP response headers - using either Chrome Developer Tools or Firefox Web Developer extension - of Nitin's page and based on that I advised him to lower the noise levels a little bit. It's not really necessary that detailed information about web server software and scripting language has to be published in every response made. Quite a number of script kiddies and exploits actually check for version specifics prior to an attack. So, removing at least version details hardens the system a little bit. In particular, I'm talking about these response values: Server X-Powered-By How to achieve that? By tweaking the configuration files... Namely, we are going to look into the following ones: apache2.conf httpd.conf .htaccess php.ini The above list contains some additional files, I'm talking about in the next paragraphs. Anyway, those are the ones involved. Tweaking Apache Open your favourite text editor and start to modify the apache2.conf. Eventually, you might like to have a quick peak at the file to see whether it is necessary to adjust it or not. Following is a handy combination of commands to get an overview of your active directives: # sudo grep -v '#' /etc/apache2/apache2.conf | grep -v '^$' | less There you keep an eye on those two Apache directives: ServerSignature Off ServerTokens Prod If that's not the case, change them as highlighted above. In order to activate your modifications you have to restart Apache httpd server. On Debian and Ubuntu you might use apache2ctl for that, on other distributions you might have to use service or run the init-scripts again: # sudo apache2ctl configtestSyntax OK# sudo apache2ctl restart Refresh your website and check the HTTP response header. Tweaking PHP5 (a little bit) Next, check your php.ini file with the following statement: # sudo grep -v ';' /etc/php5/apache2/php.ini | grep -v '^$' | less And check the value of expose_php = Off Again, if it's not as highlighted, change it... Some more Apache love Okay, back to Apache it might also be interesting to improve the situation about browser caching and removing more obsolete information. When you run your website against the usual performance checks like Google Page Speed and Yahoo YSlow you might see those check points with bad grades on a standard, default configuration. Well, this can be done easily. Configure entity tags (ETags) ETags are only interesting when you run your websites on a farm of multiple web servers. Removing this data for your static resources is very simple in Apache. As we are going to deal with the HTTP response header information you have to ensure that Apache is capable to manipulate them. First, check your enabled modules: # sudo ls -al /etc/apache2/mods-enabled/ | grep headers And in case that the 'headers' module is not listed, you have to enable it from the available ones: # sudo a2enmod headers Second, check your httpd.conf file (in case it exists): # sudo grep -v '#' /etc/apache2/httpd.conf | grep -v '^$' | less In newer (better said fresh) installations you might have to create a new configuration file below your conf.d folder with your favourite text editor like so: # sudo nano /etc/apache2/conf.d/headers.conf Then, in order to tweak your HTTP responses either check for those lines or add them: Header unset ETagFileETag None In case that your file doesn't exist or those lines are missing, feel free to create/add them. Afterwards, check your Apache configuration syntax and restart your running instances as already shown above: # sudo apache2ctl configtestSyntax OK# sudo apache2ctl restart Add Expires headers To improve the loading performance of your website, you should take some care into the proper configuration of how to leverage the browser's ability to cache certain resources and files. This is done by adding an Expires: value to the HTTP response header. Generally speaking it is advised that you specify a near-future, read: 1 week or a little bit more, for your static content like JavaScript files or Cascading Style Sheets. One solution to adjust this is to put some instructions into the .htaccess file in the root folder of your web site. Of course, this could also be placed into a more generic location of your Apache installation but honestly, I'd like to keep this at the web site level. Following some adjustments I'm currently using on this blog site: # Turn on Expires and set default to 0ExpiresActive OnExpiresDefault A0 # Set up caching on media files for 1 year (forever?)<FilesMatch "\.(flv|ico|pdf|avi|mov|ppt|doc|mp3|wmv|wav)$">ExpiresDefault A29030400Header append Cache-Control "public"</FilesMatch> # Set up caching on media files for 1 week<FilesMatch "\.(js|css)$">ExpiresDefault A604800Header append Cache-Control "public"</FilesMatch> # Set up caching on media files for 31 days<FilesMatch "\.(gif|jpg|jpeg|png|swf)$">ExpiresDefault A2678400Header append Cache-Control "public"</FilesMatch> As we are editing the .htaccess files, it is not necessary to restart Apache. In case that your web site doesn't load anymore or you're experiencing an error while trying to restart your httpd, check that the 'expires' module is actually an enabled module: # ls -al /etc/apache2/mods-enabled/ | grep expires# sudo a2enmod expires Of course, the instructions above a re not feature complete but I hope that they might provide a better default configuration for your LAMP stack. Resume of the day Within a couple of hours, and while being occupied with an eLearning course on SQL Server 2012, I had some good fun in helping and assisting other LUGM members while they were some kilometers away at Bagatelle. According to other blog articles it seems that Nitin had quite some moments of desperation. Just for the records: At no time it was my intention to either kick his butt or pull a leg on him. Simply, providing some input based on the lessons I've learned over the last couple of years configuring Apache HTTPd and PHP. Check out the other blogs, too: LUGM mini-meetup... Epic! Superb Saturday Linux Meetup And last but not least, the man himself: The end of a new beginning Cheers, and happy community'ing! Updates Due to our weekly Code & Coffee sessions in the MSCC community, I had a chance to talk to Nitin directly and he showed me the problems directly on his machine. This led to update this article hence the paragraphs on enabling the modules 'headers' and 'expires'.

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  • Why do we (really) program to interfaces?

    - by Kyle Burns
    One of the earliest lessons I was taught in Enterprise development was "always program against an interface".  This was back in the VB6 days and I quickly learned that no code would be allowed to move to the QA server unless my business objects and data access objects each are defined as an interface and have a matching implementation class.  Why?  "It's more reusable" was one answer.  "It doesn't tie you to a specific implementation" a slightly more knowing answer.  And let's not forget the discussion ending "it's a standard".  The problem with these responses was that senior people didn't really understand the reason we were doing the things we were doing and because of that, we were entirely unable to realize the intent behind the practice - we simply used interfaces and had a bunch of extra code to maintain to show for it. It wasn't until a few years later that I finally heard the term "Inversion of Control".  Simply put, "Inversion of Control" takes the creation of objects that used to be within the control (and therefore a responsibility of) of your component and moves it to some outside force.  For example, consider the following code which follows the old "always program against an interface" rule in the manner of many corporate development shops: 1: ICatalog catalog = new Catalog(); 2: Category[] categories = catalog.GetCategories(); In this example, I met the requirement of the rule by declaring the variable as ICatalog, but I didn't hit "it doesn't tie you to a specific implementation" because I explicitly created an instance of the concrete Catalog object.  If I want to test the functionality of the code I just wrote I have to have an environment in which Catalog can be created along with any of the resources upon which it depends (e.g. configuration files, database connections, etc) in order to test my functionality.  That's a lot of setup work and one of the things that I think ultimately discourages real buy-in of unit testing in many development shops. So how do I test my code without needing Catalog to work?  A very primitive approach I've seen is to change the line the instantiates catalog to read: 1: ICatalog catalog = new FakeCatalog();   once the test is run and passes, the code is switched back to the real thing.  This obviously poses a huge risk for introducing test code into production and in my opinion is worse than just keeping the dependency and its associated setup work.  Another popular approach is to make use of Factory methods which use an object whose "job" is to know how to obtain a valid instance of the object.  Using this approach, the code may look something like this: 1: ICatalog catalog = CatalogFactory.GetCatalog();   The code inside the factory is responsible for deciding "what kind" of catalog is needed.  This is a far better approach than the previous one, but it does make projects grow considerably because now in addition to the interface, the real implementation, and the fake implementation(s) for testing you have added a minimum of one factory (or at least a factory method) for each of your interfaces.  Once again, developers say "that's too complicated and has me writing a bunch of useless code" and quietly slip back into just creating a new Catalog and chalking any test failures up to "it will probably work on the server". This is where software intended specifically to facilitate Inversion of Control comes into play.  There are many libraries that take on the Inversion of Control responsibilities in .Net and most of them have many pros and cons.  From this point forward I'll discuss concepts from the standpoint of the Unity framework produced by Microsoft's Patterns and Practices team.  I'm primarily focusing on this library because it questions about it inspired this posting. At Unity's core and that of most any IoC framework is a catalog or registry of components.  This registry can be configured either through code or using the application's configuration file and in the most simple terms says "interface X maps to concrete implementation Y".  It can get much more complicated, but I want to keep things at the "what does it do" level instead of "how does it do it".  The object that exposes most of the Unity functionality is the UnityContainer.  This object exposes methods to configure the catalog as well as the Resolve<T> method which is used to obtain an instance of the type represented by T.  When using the Resolve<T> method, Unity does not necessarily have to just "new up" the requested object, but also can track dependencies of that object and ensure that the entire dependency chain is satisfied. There are three basic ways that I have seen Unity used within projects.  Those are through classes directly using the Unity container, classes requiring injection of dependencies, and classes making use of the Service Locator pattern. The first usage of Unity is when classes are aware of the Unity container and directly call its Resolve method whenever they need the services advertised by an interface.  The up side of this approach is that IoC is utilized, but the down side is that every class has to be aware that Unity is being used and tied directly to that implementation. Many developers don't like the idea of as close a tie to specific IoC implementation as is represented by using Unity within all of your classes and for the most part I agree that this isn't a good idea.  As an alternative, classes can be designed for Dependency Injection.  Dependency Injection is where a force outside the class itself manipulates the object to provide implementations of the interfaces that the class needs to interact with the outside world.  This is typically done either through constructor injection where the object has a constructor that accepts an instance of each interface it requires or through property setters accepting the service providers.  When using dependency, I lean toward the use of constructor injection because I view the constructor as being a much better way to "discover" what is required for the instance to be ready for use.  During resolution, Unity looks for an injection constructor and will attempt to resolve instances of each interface required by the constructor, throwing an exception of unable to meet the advertised needs of the class.  The up side of this approach is that the needs of the class are very clearly advertised and the class is unaware of which IoC container (if any) is being used.  The down side of this approach is that you're required to maintain the objects passed to the constructor as instance variables throughout the life of your object and that objects which coordinate with many external services require a lot of additional constructor arguments (this gets ugly and may indicate a need for refactoring). The final way that I've seen and used Unity is to make use of the ServiceLocator pattern, of which the Patterns and Practices team has also provided a Unity-compatible implementation.  When using the ServiceLocator, your class calls ServiceLocator.Retrieve in places where it would have called Resolve on the Unity container.  Like using Unity directly, it does tie you directly to the ServiceLocator implementation and makes your code aware that dependency injection is taking place, but it does have the up side of giving you the freedom to swap out the underlying IoC container if necessary.  I'm not hugely concerned with hiding IoC entirely from the class (I view this as a "nice to have"), so the single biggest problem that I see with the ServiceLocator approach is that it provides no way to proactively advertise needs in the way that constructor injection does, allowing more opportunity for difficult to track runtime errors. This blog entry has not been intended in any way to be a definitive work on IoC, but rather as something to spur thought about why we program to interfaces and some ways to reach the intended value of the practice instead of having it just complicate your code.  I hope that it helps somebody begin or continue a journey away from being a "Cargo Cult Programmer".

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  • SQLAuthority News – 1600 Blog Post Articles – A Milestone

    - by pinaldave
    It was really a very interesting moment for me when I was writing my 1600th milestone blog post. Now it`s a lot more exciting because this time it`s my 1600th blog post. Every time I write a milestone blog post such as this, I have the same excitement as when I was writing my very first blog post. Today I want to write about a few statistics of the blog. Statistics I am frequently asked about my blog stats, so I have already published my blog stats which are measured by WordPress.com. Currently, I have more than 22 Million+ Views on this blog from various sources. There are more than 6200+ feed subscribers in Google Reader only; I think I don`t have to count all other subscribers. My LinkedIn has 1250+ connection, while my Twitter has 2150+. Because I feel that I`m well connected with the Community, I am very thankful to you, my readers. Today I also want to say Thank You to those experts who have helped me to improve. I have maintained a list of all the articles I have written. If you go to my first articles, you will notice that they were a little different from the articles I am writing today. The reason for this is simple: I have two kinds of people helping me write all the better: readers and experts. To my Readers You read the articles and gave me feedback about what was right or wrong, what you liked or disliked. Quite often, you were helpful in writing guest posts, and I also recognize how you were a bit brutal in criticizing some articles, making me re-write them. Because of you, I was able to write better blog posts. To Experts You read the articles and helped me improve. I get inspiration from you and learned a lot from you. Just like everybody, I am a guy who is trying to learn. There are times when I had vague understanding of some subjects, and you did not hesitate to help me. Number of Posts Many ask me if the number of posts is important to me. My answer is YES. Actually, it`s just not about the number of my posts; it is about my blog, my routine, my learning experience and my journey. During the last four years, I have decided that I would be learning one thing a day. This blog has helped me accomplish this goal because in here I have been able to keep my notes and bookmarks. Whatever I learn or experience, I blog and share it with the Community. For me, the blog post number is more than just a number: it`s a summary of my experiences and memories. Once again, thanks for reading and supporting my blog! Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, Pinal Dave, PostADay, SQL, SQL Authority, SQL Milestone, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, SQLServer, T SQL, Technology

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  • Blogging: MacJournal & Windows Live Writer

    - by Jeff Julian
    One thing I have learned about using a Mac is that Apple does not produce very many free applications. The ones they do are typically not full featured and to get the full feature you need to buy their upgraded version. For example, when it comes to Photo editing and cataloging, iPhoto is not a solution for large files or RAW processing, you need Aperture which is a couple hundred dollars. I am not complaining because I like it when an application has a product team who generates revenue with it, because the chance of them being around longer seems to be higher. What is my point in all of this? Apple does not produce a product for blogging/journaling like Microsoft does with Windows Live Writer. I love Windows Live Writer. If you are on a Windows box, it is a required tool in your toolbox if you publish to a blog. The cleanness of the interface, integration with most blog APIs and ability to Save Local or Publish as a Draft make capturing your thoughts for publishing now or later a very easy task. My hope is that Microsoft will port it to the Mac, but I don’t believe that will ever happen as it is not a revenue generating product and Microsoft doesn’t often port to a Mac besides Remote Desktop Connection and MSN Messenger. For my configuration I used to use only Boot Camp on my two MacBook Pros I have owned in the past three years because I’m a PC, but after four different rebuilds (not typically due to Windows, but Boot Camp or Parallels) I decided to move off the Boot Camp platform and to VMWare Fusion. This is a complete separate blog post that I should spec out in MacJournal, but I now always boot into the Mac OS and use Fusion for my AJI Software VM or my client’s VMs. It just seems to work better for me and I have a very nice way to backup my Windows environments with VMWare.Needless to say, there was need in my new laptop configuration for a blogging tool that worked natively on a Mac. I don’t like to power up my machine for writing a document or working on an image and need to boot up a VM just so I can use Windows. Some would say why not just use a Windows laptop and put the MBP on eBay? It is just a preference and right now, I like the Mac OS for day to day work. So in comes MacJournal, part of the current MacHeist package for $19.95 (MacJournal is normally $39.95). This product is definitely not WLW, but WLW is missing some features I like in MacJournal. I hope the price point comes down on MacJournal cause I could see paying $19.95 for it, but it is always hard for me to buy a piece of software for $39.95 when I can use something else. But I am a cheapskate when it comes to software packages. I suggest if you are using a Mac to drop what you are doing pick up the MacHeist bundle today before it is over, but if you are reading this later, than download the trial and see if MacJournal is a solution for you. If you have any other suggestions that are as nice or cheaper, please comment.Product LinksMacJournal by Mariners Software $39.95 (part of MacHeist bundle for $19.95 with only one day left)Windows Live Writer by MicrosoftThis post was created using MacJournal.[Update: The joys of formatting. Make sure if you are a Geekswithblogs.net member that you use this configuration to setup the Metablog formatting of paragraphs correctly]

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  • PowerShell Control over Nikon D3000 Camera

    My wife got me a Nikon D3000 camera for Christmas last year, and Im loving it but still trying to wrap my head around some of its features.  For instance, when you plug it into a computer via USB, it doesnt show up as a drive like most cameras Ive used to, but rather it shows up as Computer\D3000.  After a bit of research, Ive learned that this is because it implements the MTP/PTP protocol, and thus doesnt actually let Windows mount the cameras storage as a drive letter.  Nikon describes the use of the MTP and PTP protocols in their cameras here. What Im really trying to do is gain access to the cameras file system via PowerShell.  Ive been using a very handy PowerShell script to pull pictures off of my cameras and organize them into folders by date.  Id love to be able to do the same thing with my Nikon D3000, but so far I havent been able to figure out how to get access to the files in PowerShell.  If you know, Id appreciate any links/tips you can provide.  All I could find is a shareware product called PTPdrive, which Im not prepared to shell out money for (yet).  (and yes you can do much the same thing with Windows 7s Import Pictures and Videos wizard, which is pretty good too) However, in my searching, I did find some really cool stuff you can do with PowerShell and one of these cameras, like actually taking pictures via PowerShell commands.  Credit for this goes to James ONeill and Mark Wilson.  Heres what I was able to do: Taking Pictures via PowerShell with D3000 First, connect your camera, turn it on, and launch PowerShell.  Execute the following commands to see what commands your device supports.  $dialog = New-Object -ComObject "WIA.CommonDialog" $device = $dialog.ShowSelectDevice() $device.Commands You should see something like this: Now, to take a picture, simply point your camera at something and then execute this command: $device.ExecuteCommand("{AF933CAC-ACAD-11D2-A093-00C04F72DC3C}") .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Imagine my surprise when this actually took a picture (with auto-focus): Imagine what you could do with a camera completely under the control of your computer  Time-lapse photography would be pretty simple, for instance, with a very simple loop that takes a picture and then sleeps for a minute (or whatever time period).  Hooked up to a laptop for portability (and an A/C power supply), this would be pretty trivial to implement.  I may have to give it a shot and report back. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Query Logging in Analysis Services

    - by MikeD
    On a project I work on, we capture the queries that get executed on our Analysis Services instance (SQL Server 2008 R2) and use the table for helping us to build aggregations and also we aggregate the query log daily into a data warehouse of operational data so we can track usage of our Analysis databases by users over time. We've learned a couple of helpful things about this logging that I'd like to share here.First off, the query log table automatically gets cleaned out by SSAS under a few conditions - schema changes to the analysis database and even regular data and aggregation processing can delete rows in the table. We like to keep these logs longer than that, so we have a trigger on the table that copies all rows into another table with the same structure:Here is our trigger code:CREATE TRIGGER [dbo].[SaveQueryLog] on [dbo].[OlapQueryLog] AFTER INSERT AS       INSERT INTO dbo.[OlapQueryLog_History] (MSOLAP_Database, MSOLAP_ObjectPath, MSOLAP_User, Dataset, StartTime, Duration)      SELECT MSOLAP_Database, MSOLAP_ObjectPath, MSOLAP_User, Dataset, StartTime, Duration FROM inserted Second, the query logging process is "best effort" - if SSAS cannot connect to the database listed in the QueryLogConnectionString in the Analysis Server properties, it just stops logging - it doesn't generate any errors to the client at all, which is a good thing. Once it stops logging, it doesn't retry later - an hour, a day, a week, or even a month later, so long as the service doesn't restart.That has burned us a couple of times, when we have made changes to the service account that is used for SSAS, and that account doesn't have access to the database we want to log to. The last time this happened, we noticed a while later that no logging was taking place, and I determined that the service account didn't have sufficient permissions, so I made the necessary changes to give that service account access to the logging database. I first tried just the db_datawriter role and that wasn't enough, so I granted the service account membership in the db_owner role. Yes, that's a much bigger set of permissions, but I didn't want to search out the specific permissions at the time. Once I determined that the service account had the appropriate permissions, I wanted to get query logging restarted from SSAS, and I wondered how to do that? Having just used a larger hammer than necessary with the db_owner role membership, I considered just restarting SSAS to get it logging again. However, this was a production server, and it was in the middle of business hours, and there were active users connecting to that SSAS instance, so I thought better of it.As I considered the options, I remembered that the first time I set up query logging, by putting in a valid connection string to the QueryLogConnectionString server property, logging started immediately after I saved the properties. I wondered if I could make some other change to the connection string so that the query logging would start again without restarting the service. I went into the connection string dialog, went to the All page, and looked at the properties I could change that wouldn't affect the actual connection. Aha! The Application Name property would do just nicely - I set it to "SSAS Query Logging" (it was previously blank) and saved the changes to the server properties. And the query logging started up right away. If I need to get this running again in the future, I could just make a small change in the Application Name property again, save it, and even change it back again if I wanted to.The other nice side effect of setting the Application Name property is that now I can see (and possibly filter for or filter out) the SQL activity in that database that is related to the query logging process in Profiler:  To sum up:The SSAS Query Logging process will automatically delete rows from the QueryLog table, so if you want to keep them longer, put a trigger on the table to copy the rows to another tableThe SSAS service account requires more than db_datawriter role membership (and probably less than db_owner) in the database specified in the QueryLogConnectionString server property to successfully insert log rows to the QueryLog  table.Query logging will stop quietly whenever it encounters an error. Make a change to the QueryLogConnectionString server property (such as the Application Name attribute) to get query logging to restart and you won't have to restart the service.

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  • Big Data – Buzz Words: What is MapReduce – Day 7 of 21

    - by Pinal Dave
    In yesterday’s blog post we learned what is Hadoop. In this article we will take a quick look at one of the four most important buzz words which goes around Big Data – MapReduce. What is MapReduce? MapReduce was designed by Google as a programming model for processing large data sets with a parallel, distributed algorithm on a cluster. Though, MapReduce was originally Google proprietary technology, it has been quite a generalized term in the recent time. MapReduce comprises a Map() and Reduce() procedures. Procedure Map() performance filtering and sorting operation on data where as procedure Reduce() performs a summary operation of the data. This model is based on modified concepts of the map and reduce functions commonly available in functional programing. The library where procedure Map() and Reduce() belongs is written in many different languages. The most popular free implementation of MapReduce is Apache Hadoop which we will explore tomorrow. Advantages of MapReduce Procedures The MapReduce Framework usually contains distributed servers and it runs various tasks in parallel to each other. There are various components which manages the communications between various nodes of the data and provides the high availability and fault tolerance. Programs written in MapReduce functional styles are automatically parallelized and executed on commodity machines. The MapReduce Framework takes care of the details of partitioning the data and executing the processes on distributed server on run time. During this process if there is any disaster the framework provides high availability and other available modes take care of the responsibility of the failed node. As you can clearly see more this entire MapReduce Frameworks provides much more than just Map() and Reduce() procedures; it provides scalability and fault tolerance as well. A typical implementation of the MapReduce Framework processes many petabytes of data and thousands of the processing machines. How do MapReduce Framework Works? A typical MapReduce Framework contains petabytes of the data and thousands of the nodes. Here is the basic explanation of the MapReduce Procedures which uses this massive commodity of the servers. Map() Procedure There is always a master node in this infrastructure which takes an input. Right after taking input master node divides it into smaller sub-inputs or sub-problems. These sub-problems are distributed to worker nodes. A worker node later processes them and does necessary analysis. Once the worker node completes the process with this sub-problem it returns it back to master node. Reduce() Procedure All the worker nodes return the answer to the sub-problem assigned to them to master node. The master node collects the answer and once again aggregate that in the form of the answer to the original big problem which was assigned master node. The MapReduce Framework does the above Map () and Reduce () procedure in the parallel and independent to each other. All the Map() procedures can run parallel to each other and once each worker node had completed their task they can send it back to master code to compile it with a single answer. This particular procedure can be very effective when it is implemented on a very large amount of data (Big Data). The MapReduce Framework has five different steps: Preparing Map() Input Executing User Provided Map() Code Shuffle Map Output to Reduce Processor Executing User Provided Reduce Code Producing the Final Output Here is the Dataflow of MapReduce Framework: Input Reader Map Function Partition Function Compare Function Reduce Function Output Writer In a future blog post of this 31 day series we will explore various components of MapReduce in Detail. MapReduce in a Single Statement MapReduce is equivalent to SELECT and GROUP BY of a relational database for a very large database. Tomorrow In tomorrow’s blog post we will discuss Buzz Word – HDFS. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Romanian parter Omnilogic Delivers “No Limits” Scalability, Performance, Security, and Affordability through Next-Generation, Enterprise-Grade Engineered Systems

    - by swalker
    Omnilogic SRL is a leading technology and information systems provider in Romania and central and Eastern Europe. An Oracle Value-Added Distributor Partner, Omnilogic resells Oracle software, hardware, and engineered systems to Oracle Partner Network members and provides specialized training, support, and testing facilities. Independent software vendors (ISVs) also use Omnilogic’s demonstration and testing facilities to upgrade the performance and efficiency of their solutions and those of their customers by migrating them from competitor technologies to Oracle platforms. Omnilogic also has a dedicated offering for ISV solutions, based on Oracle technology in a hosting service provider model. Omnilogic wanted to help Oracle Partners and ISVs migrate solutions to Oracle Exadata and sell Oracle Exadata to end-customers. It installed Oracle Exadata Database Machine X2-2 Quarter Rack at its data center to create a demonstration and testing environment. Demonstrations proved that Oracle Exadata achieved processing speeds up to 100 times faster than competitor systems, cut typical back-up times from 6 hours to 20 minutes, and stored 10 times more data. Oracle Partners and ISVs learned that migrating solutions to Oracle Exadata’s preconfigured, pre-integrated hardware and software can be completed rapidly, at low cost, without business disruption, and with reduced ongoing operating costs. Challenges A word from Omnilogic “Oracle Exadata is the new killer application—the smartest solution on the market. There is no competition.” – Sorin Dragomir, Chief Operating Officer, Omnilogic SRL Enable Oracle Partners in Romania and central and eastern Europe to achieve Oracle Exadata Ready status by providing facilities to test and optimize existing applications and build real-life proofs of concept (POCs) for new solutions on Oracle Exadata Database Machine Provide technical support and demonstration facilities for ISVs migrating their customers’ solutions from competitor technologies to Oracle Exadata to maximize performance, scalability, and security; optimize hardware and datacenter space; cut maintenance costs; and improve return on investment Demonstrate power of Oracle Exadata’s high-performance, high-capacity engineered systems for customer-facing businesses, such as government organizations, telecommunications, banking and insurance, and utility companies, which typically require continuous availability to support very large data volumes Showcase Oracle Exadata’s unchallenged online transaction processing (OLTP) capabilities that cut application run times to provide unrivalled query turnaround and user response speeds while significantly reducing back-up times and eliminating risk of unplanned outages Capitalize on providing a world-class training and demonstration environment for Oracle Exadata to accelerate sales with Oracle Partners Solutions Created a testing environment to enable Oracle Partners and ISVs to test their own solutions and those of their customers on Oracle Exadata running on Oracle Enterprise Linux or Oracle Solaris Express to benchmark performance prior to migration Leveraged expertise on Oracle Exadata to offer Oracle Exadata training, migration, support seminars and to showcase live demonstrations for Oracle Partners Proved how Oracle Exadata’s pre-engineered systems, that come assembled, configured, and ready to run, reduce deployment time and cost, minimize risk, and help customers achieve the full performance potential immediately after go live Increased processing speeds 10-fold and with zero data loss for a telecommunications provider’s client-facing customer relationship management solution Achieved performance improvements of between 6 and 100 times faster for financial and utility company applications currently running on IBM, Microsoft, or SAP HANA platforms Showed how daily closure procedures carried out overnight by banks, insurance companies, and other financial institutions to analyze each day’s business, can typically be cut from around six hours to 20 minutes, some 18 times faster, when running on Oracle Exadata Simulated concurrent back-ups while running applications under normal working conditions to prove that Oracle Exadata-based solutions can be backed up during business hours without causing bottlenecks or impacting the end-user experience Demonstrated that Oracle Exadata’s built-in analytics, data mining and OLTP capabilities make it the highest-performance, lowest-cost choice for large data warehousing operations Showed how Oracle Exadata’s columnar compression and intelligent storage architecture allows 10 times more data to be stored than on competitor platforms Demonstrated how Oracle Exadata cuts hardware requirements significantly by consolidating workloads on to fewer servers which delivers greater power efficiency and lower operating costs that competing systems from IBM and other manufacturers Proved to ISVs that migrating solutions to Oracle Exadata’s preconfigured, pre-integrated hardware and software can be completed rapidly, at low cost, and with minimal business disruption Demonstrated how storage servers, database servers, and network switches can be added incrementally and inexpensively to the Oracle Exadata platform to support business expansion On track to grow revenues by 10% in year one and by 15% annually thereafter through increased business generated from Oracle Partners and ISVs

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  • Silverlight Cream for March 17, 2010 -- #814

    - by Dave Campbell
    In this Issue: Tim Heuer(-2-), René Schulte(-2-), Bart Czernicki, Mark Monster, Pencho Popadiyn, Alex Golesh, Phil Middlemiss, and Yochay Kiriaty. Shoutouts: Check out the new themes, and Tim Heuer's poetry skills: SNEAK PEEK: New Silverlight application themes I learned to program Windows 3.1 from reading Charles Petzold's book, and here we are again: Free ebook: Programming Windows Phone 7 Series (DRAFT Preview) Here's a blog you're going to want to watch, and first up on the blog tonight is links to the complete set of MIX10 phone sessions: The Windows Phone Developer Blog First let me get a couple of things out of my system... "Holy Crap it's March 17th already" and "Holy Crap, we're all Windows Phone Developers!" I'm sure both of those were old news to anyone that's not been in a coma since Monday, but I've been a tad busy here at #MIX10. I'm not complainin' ... I'm just sayin' From SilverlightCream.com: Getting Started with Silverlight and Windows Phone 7 Development With any new Silverlight technology we have to begin with Tim Heuer... and this is Tim's announcement of Silverlight on the Windows Phone 7 Series ('cmon, can I call it a "Silverlight Phone"? ... please?) ... hope I didn't type that out loud :) ... so... in case you fell asleep Sunday, and just woke up, Tim let the dogs out on this and we could all talk about it. In all seriousness, bookmark this page... lots of good links. A guide to what has changed in the Silverlight 4 RC Continuing the 'bookmark this page' thought... Tim Heuer also has one up on what the heck is all in the Silverlight 4 RC they released on Monday... check this out... really good stuff in there... and a great post detailing it all. The Silverlight 4 Release Candidate René Schulte has a good post up detailing the new stuff in Silverlight 4 RC, with special attention paid to the webcam/mic and AsyncCaptureImage Let it ring - WriteableBitmapEx for Windows Phone René Schulte has a Windows Phone post up as well, introducing the WriteableBitmapEx library for Windows Phone... how cool is that?? Silverlight for Windows Phone 7 is NOT the same full Silverlight 3 RTM Bart Czernicki dug into the docs to expose some of the differences between Silverlight for the Windows Phone and Silverlight 3. If you've been developing in SL3 and want to also do Phone, check out this post and his resource listings. Trying to sketch a Windows Phone 7 application Mark Monster tried to SketchFlow a Windows Phone app and hit some problems... if anyone has thoughts, contribute on his blog page. Using Reactive Extensions in Silverlight – part 2 – Web Services Pencho Popadiyn has part 2 of his tutorial on Rx, and this one is concentrating on asynchronous service calls. Silverlight 4 Quick Tip: Out-Of-Browser Improvements This post from Alex Golesh is a little weird since he was sitting next to me in a session at MIX10 when he submitted it :) ... good update on what's new in OOB in the RC Turning a round button into a rounded panel I like Phil Middlemiss' other title for this post: "A Scalable Orb Panel-Button-Thingy" ... this is a very cool resizing button that works amazingly similar to the resizable skinned dialogs I did in Win32!... very cool, Phil! Go Get It – The Windows Phone Developer Training Kit Did you know there was a Windows Phone Training Kit with Hands-on Labs? Yochay Kiriaty at the Windows Phone Developer Blog wrote about it... I pulled it down, and it looks really good! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • gnome3 and unity bug in 11.10

    - by LinuxNoob
    Yes I am new to Linux but am learning stuff daily as I finally migrated my work systems to Ubuntu 11.10 and they works pretty decent given the fact that some of the application I have to use to do my job are not supported by Linux ... yet. Anyways, I was working with Unity, not even knowing there was a Gnome3 environment until I ran across a post while searching for a fix on another unrelated issue. Lo and behold, I was able after much searching to log in Gnome 3 after installing the required packages. I don't know how many articles I had to read for someone to tell me how to log into Gnome3 or into Unity by selecting the little wheel on the login screen to get the drop down for the different environments ...(I know... I'm such a Noob but I'm sure we all were at one time or another). Again, after using Unity, I was hooked on Linux and decided if I can get it to work with all the Apps I need at work and play a little WOW every now and again, I'm good to go. But again to the point. I logged into Gnome3. No icons but just a cool experience to see what the heck this thing does. I eventually figured out how to use it and I love Gnome 3 but it is as buggy as the C++ programs I first learned to write in college. I don't know if it's because i installed the packages after I was up and running in Unity or what. The issues I have are that it locks the desktop up randomly..just locks it up. Usually when i have a lot of screens opened. Never fails that it does it when i put the mouse up in the top/left corner to swap Apps. Then I can't get to the windows in the back to shut them down. A few times i just have to turn the power off on my PC ( sigh, what a POS I say to myself every time I decide "oh it was an isolated incidence"...try it again..it's so cool and designed the way I would design a desktop .. intuitive...just cool man cool) but it fails me again and again. If I had to guess I would say it's a memory problem..i do have 2gigs but nevertheless it just stops working. The mouse doesn't respond ...eventually the keyboard doesn't respond. Just the Power Off button is the only way out. Never had an issue like this in Unity. Using the same Apps in the same way and I bet the system will crash in 45 minutes to an hour. Usually, I have 7-10 windows opened. I wish I knew enough to get the correct logs, I'm sure it's a bug. I'm not doing anything fancy..just running email, word docs, jave apps, vpn, pidgin, maybe some SQL stuff or communication Apps, etc. Anyways I've decided to wait for another major release to try it again... until then I'm sticking with Unity which is also very cool.

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  • Expression Studio 4 - without SketchFlow&hellip;

    - by mbcrump
    is kinda like an explosion with no “Ka-Boom”… I was excited to hear the news yesterday at Microsoft Teched that Expression Studio 4 had officially launched. MSDN subscribers could log in and download the full release. So, I logged into my MSDN account and started downloading Expression Studio 4 Premium thinking that I was only minutes away from trying out SketchFlow 4. To my dismay, I launched Blend 4 and noticed it did not say SketchFlow on the splash screen. So, I went to New Project and the template was not available. After some digging around on the net, I learned my premium MSDN subscription did not include SketchFlow and I would need to purchase the Ultimate Edition. Below is a excerpt directly from Microsoft: Q: What products are included in the Microsoft Expression Studio 4 Ultimate? A: Expression Studio 4 Ultimate is comprised of 4 products, Expression Web 4, Microsoft Expression Blend® 4 + SketchFlow, Expression Encoder 4 Pro and Expression Design 4. Expression Blend 4 includes SketchFlow in Expression Studio 4 Ultimate product only. Q: What products are included in the Microsoft Expression Studio 4 Premium? A: Expression Studio 4 Premium is comprised of 4 products, Expression Web 4, Microsoft Expression Blend 4, Expression Encoder 4 and Expression Design 4. Expression Studio 4 Premium is not available for retail purchase. Q: What products are included in the Microsoft Expression Studio 4 Web Professional? A: Expression Studio 4 Web Professional is comprised of 3 products, Expression Web 4, Expression Encoder 4 and Expression Design 4. As you can see, we got screwed on this deal and plenty of people are complaining: Kiran Says: 6.07.2010 at 5:07 PM No SketchFlow for Expression Studio 4 Premium? What a bumper for Microsoft Partners!! Martin Says: 6.07.2010 at 6:18 PM Why does Expression Professional Subscription not include upgrades and new releases of Expression Studio. Good question hey. I bought my subscription 5 days ago thinking I would get what i purchased but no Expression upgrades or new releases for me, what a waste of money. I think I am not the only long term user of this software that feels disgruntled. Sorry john just had to tell someone. shaggygi Says: 6.07.2010 at 7:31 PM SketchFlow NOT included in Studio 4? WTF! I repeat.... WT...Freaking.... F! This is totally unacceptable. My development team purchased VS 2010 Premium w/ MSDN with the impression by Adam Kinney, Scott Guthrie, etc. that this would be included in the Premium package or some sort of free upgrade. I understand this is a Marketing thing, but come on! I believe, at very least, this should have been explained in detail before this release. John Papa... as a rep to give feedback to the team... Please please and please.... tell powers-at-be to fix this problem. Sorry for the rant. Besides this issue, I believe it is a very good product:) Thanks Vaclav Elias Says: 6.08.2010 at 4:30 AM Well, I am also not happy that SketchFlow is only for the chosen ones :-) It is very nice product. Actually, kind of foundation for web development so they could really support any MSDN subscribers.. :-( I am hoping that Microsoft will make this right for all of us with MSDN premier subscriptions. In the meantime,  you can check out the 5 day training series available here.

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  • SQL SERVER – Free Print Book on SQL Server Joes 2 Pros Kit

    - by pinaldave
    Rick Morelan and I were discussing earlier this month that what we can give back to the community. We believe our books are very much successful and very well received by the community. The five books are a journey from novice to expert. The books have changed many lives and helped many get jobs as well pass the SQL Certifications. Rick is from Seattle, USA and I am from Bangalore, India. There are 12 hours difference between us. We try to do weekly meeting to catch up on various personal and SQL related topics. Here is one of our recent conversations. Rick and Pinal Pinal: Good Morning Rick! Rick: Good Morning…err… Good Evening to you – Pinal! Pinal: Hey Rick, did you read the recent email which I sent you – one of our reader is thanking us for writing Joes 2 Pros series. He wants to dedicate his success to us. Can you believe it? Rick: Yeah, he is very kind but did you tell him that it is all because of his hard work on learning subject and we have very little contribution in his success. Pinal: Absolutely, I told him the same – I said we just wrote the book but it is he who learned from it and proved himself in his job. It is all him! We were just igniters. Rick: Good response. Pinal: Hey Rick! Are we doing enough for the community? What can we do more? Rick: Hmmm… Let us do something more. Pinal: Remember once we discussed the idea of if anyone who buys our Joes 2 Pros Combo Kit in the next 2 weeks – we will send them SQL Wait Stats for free. What do you say? Rick: I agree! Great Idea! Let us do it. Free Giveaway Well Rick and I liked the idea of doing more. We have decided to give away free SQL Server Wait Stats books to everybody who will purchase Joes 2 Pros Combo Kit between today (Oct 15, 2012) and Oct 26, 2012. This is not a contest or a lucky winner opportunity. Everybody who participates will qualify for it. Combo Availability USA – Amazon India - Flipkart | Indiaplaza Note1: USA kit contains FREE 5 DVDs. India Kit does not contain 5 DVDs due to legal issues. Note2: Indian Kit is priced at special Indian Economic Price. Qualify for Free Giveaway You must have purchased our Joes 2 Pros Combo Kit of 5 books between Oct 15, 2012 and Oct 26, 2012. Purchase before Oct 15, 2012 and after Oct 26, 2012 will not qualify for this giveaway. Send your original receipt (email, order details) to following addresses: “[email protected];[email protected]” with the subject line “Joes 2 Pros Kit Promotion Free Offer”. Do not change the subject line or your email may be missed.  Clearly mention your shipping address with phone number and pin/zip code. Send your receipt before Oct 30, 2012. We will not entertain any conversation after Oct 30, 2012 cut off date. The Free books will be sent to USA and India address only. Availability USA - Amazon | India - Flipkart | Indiaplaza Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Book Review, SQLServer, T SQL, Technology

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  • Backing up my Windows Home Server to the Cloud&hellip;

    - by eddraper
    Ok, here’s my scenario: Windows Home Server with a little over 3TB of storage.  This includes many years of our home network’s PC backups, music, videos, etcetera. I’d like to get a backup off-site, and the existing APIs and apps such as CloudBerry Labs WHS Backup service are making it easy.  Now, all it’s down to is vendor and the cost of the actual storage.   So,  I thought I’d take a lazy Saturday morning and do some research on this and get the ball rolling.  What I discovered stunned me…   First off, the pricing for just about everything was loaded with complexity.  I learned that it wasn’t just about storage… it was about network usage, requests, sites, replication, and on and on. I really don’t see this as rocket science.  I have a disk image.  I want to put it in the cloud.  I’m not going to be be using it but once daily for incremental backups.  Sounds like a common scenario.  Yes, if “things get real” and my server goes down, I will need to bring down a lot of data and utilize a fair amount of vendor infrastructure.  However, this may never happen.  Offsite storage is an insurance policy.   The complexity of the cost structures, perhaps by design, create an environment where it’s incredibly hard to model bottom line costs and compare vendor all-up pricing.  As it is a “lazy Saturday morning,” I’m not in the mood for such antics and I decide to shirk the endeavor entirely.  Thus, I decided to simply fire up calc.exe and do some a simple arithmetic model based on price per GB.  I shuddered at the results.  Certainly something was wrong… did I misplace a decimal point?  Then I discovered CloudBerry’s own calculator.   Nope, I hadn’t misplaced those decimals after all.  Check it out (pricing based on 3174 GB):   Amazon S3 $398.00 per month $4761 per year Azure $396.75 per month $4761 per year Google $380.88 per month $4570.56 per year   Conclusion: Rampant crack smoking at vendors.  Seriously.  Out. Of. Their. Minds. Now, to Amazon’s credit, vision, and outright common sense, they had one offering which directly addresses my scenario:   Amazon Glacier $31.74 per month $380.88 per year   hmmm… It’s on the table.  Let’s see what it would cost to just buy some drives, an enclosure and cart them over to a friend’s house.   2 x 2TB Drives from NewEgg.com $199.99   Enclosure $39.99     $239.98   Carting data to back and forth to friend’s within walking distance pain   Leave drive unplugged at friend’s $0 for electricity   Possible data loss No way I can come and go every day.     I think I’ll think on this a bit more…

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  • Dude, what’s up with POP Forums vNext?

    - by Jeff
    Yeah, it has been awhile. I posted v9.2 back in January, about five months ago. That’s a real change from the release pace I had there for awhile. Let me explain what’s going on. First off, in the interim, I re-launched CoasterBuzz, which required a lot of my attention for about two of those months. That’s a good thing though, because that site is just about the best test bed I could ask for. The other thing is that I committed to make the next version use ASP.NET MVC 4, which is now at the RC stage. I didn’t think much about when they’d hit their RTW point, but RC is good enough for me. To that end, there is enough change in the next version that I recently decided to make it a major version upgrade, and finish up the loose ends and science projects to make it whole. Here’s what’s in store… Mobile views: I sat on this or a long time. Originally, I was going to use jQuery Mobile, and waited and waited for a new release, but in the end, decided against using it. Sometimes buttons would unexplainably not work, I felt like I was fighting it at times, and the CSS just felt too heavy. I rolled my own mobile sugar at a fraction of the size, and I think you’ll find it easy to modify. And it’s Metro-y, of course! Re-do of background services: A number of things run in the background, and I did quite a bit of “reimagining” of that code. It’s the weirdness of running services in a Web site context, because so many folks can’t run a bona fide service on their host’s box. The biggest change here is that these service no longer start up by default. You’ll need to call a new method from global.asax called PopForumsActivation.StartServices(). This is also a precursor to running the app in a Web farm (new data layer and caching is the second part of that). I learned about this the hard way when I had three apps using the forum library code but only one was actually the forum. The services were all running three times as often with race conditions and hits on the same data. That was particularly bad for e-mail. CSS clean up: It’s still not ideal, but it’s getting better. That’s one of those things that comes with integrating to a real site… you discover all of the dumb things you did. The mobile CSS is particularly easier to live with. Bug fixes: There are a whole lot of them. Most were minor, but it’s feeling pretty solid now. So that’s where I am. I’m going to call it v10.0, and I’m going to really put forth some effort toward finishing the mobile experience and getting through the remaining bugs. The roadmap beyond that will likely not be feature oriented, but rather work on some other things, like making it run in Azure, perhaps using SQL CE, a better install experience, etc. As usual, I’ll post the latest here. Stay tuned!

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  • SQL SERVER – MSQL_XP – Wait Type – Day 20 of 28

    - by pinaldave
    In this blog post, I am going to discuss something from my field experience. While consultation, I have seen various wait typed, but one of my customers who has been using SQL Server for all his operations had an interesting issue with a particular wait type. Our customer had more than 100+ SQL Server instances running and the whole server had MSSQL_XP wait type as the most number of wait types. While running sp_who2 and other diagnosis queries, I could not immediately figure out what the issue was because the query with that kind of wait type was nowhere to be found. After a day of research, I was relieved that the solution was very easy to figure out. Let us continue discussing this wait type. From Book On-Line: ?MSQL_XP occurs when a task is waiting for an extended stored procedure to end. SQL Server uses this wait state to detect potential MARS application deadlocks. The wait stops when the extended stored procedure call ends. MSQL_XP Explanation: This wait type is created because of the extended stored procedure. Extended Stored Procedures are executed within SQL Server; however, SQL Server has no control over them. Unless you know what the code for the extended stored procedure is and what it is doing, it is impossible to understand why this wait type is coming up. Reducing MSQL_XP wait: As discussed, it is hard to understand the Extended Stored Procedure if the code for it is not available. In the scenario described at the beginning of this post, our client was using third-party backup tool. The third-party backup tool was using Extended Stored Procedure. After we learned that this wait type was coming from the extended stored procedure of the backup tool they were using, we contacted the tech team of its vendor. The vendor admitted that the code was not optimal at some places, and within that day they had provided the patch. Once the updated version was installed, the issue on this wait type disappeared. As viewed in the wait statistics of all the 100+ SQL Server, there was no more MSSQL_XP wait type found. In simpler terms, you must first identify which Extended Stored Procedure is creating the wait type of MSSQL_XP and see if you can get in touch with the creator of the SP so you can help them optimize the code. If you have encountered this MSSQL_XP wait type, I encourage all of you to write how you managed it. Please do not mention the name of the vendor in your comment as I will not approve it. The focus of this blog post is to understand the wait types; not talk about others. Read all the post in the Wait Types and Queue series. Note: The information presented here is from my experience and there is no way that I claim it to be accurate. I suggest reading Book OnLine for further clarification. All the discussion of Wait Stats in this blog is generic and varies from system to system. It is recommended that you test this on a development server before implementing it to a production server. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL, Technology

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  • Great Customer Service Example

    - by MightyZot
    A few days ago I wrote about what I consider a poor customer service interaction with TiVo, a company that I have been faithful to for the past 12 years or so. In that post I talked about how they helped me, but I felt like I was doing something wrong at the end of the call – when in reality I was just following through with an offer that TiVo made possible through my cable company. Today I had a wonderful customer service interaction with American Express, another company that I have been loyal to for many years.(I am a Gold Card member.) I like my Amex card because I can use it for big purchases and it forces me to pay them off at the end of the month. Well, the reality is that I’m not always so good at doing that, so sometimes my payments are over a couple of months.  :) A few days ago I received an email from “American Express” fraud detection. The email stated that I should call a toll free number and have the last four digits of my card handy. I grew up during the BBS era with some creative and somewhat mischievous friends. I’ve learned to be extremely cautious with regard to my online life! So, I did what you would expect…I sent them a nice reply that said “Go screw yourself.” For the past couple of days someone has been trying to call me and I assumed it was the same prankster trying to get the last four digits of my card. The last caller left a message indicating that they were from American Express and they wanted to talk to me about my card. After looking up their customer service numbers on the www.americanexpress.com web site, I called and was put through to the fraud detection group. The rep explained that there were some charges on my wife’s card that did not fit our purchase profile. She went through each charge and, for the most part, they looked like charges my wife may have made. My wife had asked to use the card for some Christmas shopping during the same timeframe as the charges. The American Express rep very politely explained that these looked out of character to her. She continued through the charges. She listed a charge for $160 – at this point my adrenaline started kicking in. My wife said she was going to charge about $25 or $30 dollars, not $160. Next, the rep listed a charge for over $1200. Uh oh!! Now I know that my account has been compromised. I informed the rep that we definitely did not make those charges. She replied with, “that’s ok Mr Pope, we declined those charges as well as some others.” We went through the pending charges and there were a couple more that were questionable. The rep very patiently waited while I called my wife on my office phone to verify the charges. Sure enough, my wife had not ordered anything from Netflix or purchased anything with Yahoo Wallet! “No problem Mr Pope, we will remove those charges as well.” “We are going to cancel your wife’s card and send her a new one. She will receive it by 7pm tomorrow via Federal Express. Please watch your statements over the next couple of months. If you notice anything fishy, give us a call and we will take care of it for you.” (Wow, I’m thinking to myself!) “Is there anything else I can help you with Mr Pope?” “Nope, thank you very much for catching this so early and declining those charges!”, I said smiling. Apparently she could hear me smiling on the other end of the phone line because she replied with “keep smiling Mr Pope and have a good rest of your week.” Now THAT’s customer service!  Thank you American Express!!! I shall remain an ever faithful customer. Interesting…

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  • Challenges and Opportunities to Drive Change in the Healthcare System Explored at America’s Health Insurance Plans Exchange Conference and Institute 2013

    - by elaine blog
    The program theme at the June America’s Health Insurance Plans (AHIP) Exchange Conference and AHIP’s Institute 2013 was Transforming Our Health Care System: Navigating and Succeeding in the New Marketplace.  Topics included care delivery transformation, innovation for a new healthcare eco system, Health Insurance Exchanges, the nexus of consumerism, retail and healthcare, driving value through improved operations and leveraging technology, data and innovation to transform care. Oracle participated as a sponsor of both conferences, signaling the significant investment and activity Oracle continues to make in helping health plans, providers and government agencies become more efficient and more relevant in the healthcare market place. AHIP is a national trade association representing the health insurance industry. AHIP’s members provide health and supplemental benefits to more than 200 million Americans through employer-sponsored coverage, the individual insurance market and public programs such as Medicare and Medicaid.   AHIP advocates for public policies that expand access to affordable health care. Health plans are focusing on the Health Insurance Exchanges and the opportunities they offer to provide better access and higher quality healthcare.  With the opportunities come operational challenges to implementation and innovative technology solutions to consider.   At the Exchange Conference, Oracle hosted a breakfast symposium on “Strategies for Success:  Driving Business Transformation in the Growing Health Insurance Exchange Market”. With Health Insurance Exchanges as catalysts for change, attendees learned about how to achieve integration within an Exchange and deploy new business strategies to support health reform initiatives. Discussion covered steps and processes to successfully establish and implement enrollment systems, quote to card activities, program pricing, claims billing, automated claims processing and new customer service tools. Piyush Pushkar, COO of Benefitalign, an Oracle partner that provides solutions to adopt innovative business models for retail, HIX, consumer-centric health plan and benefits administration, spoke on the state of the Exchanges in the U.S. and the activities health plans are engaged in to support individuals entering the healthcare system, including sales automation, member enrollment automation/portals and integration strategies with the Exchanges. The Oracle and Benefitalign partnership allows seamless integration between a health plan enrollment solution with the HIX individual market and allows for the health plan to customize and characterize the offerings available to the HIX that may or may not be available through other channels.  This approach can benefit the health plan through separation of interests, but also because some state-run HIXs require such separation. Janice W. Young, Program Director, Payer IT Strategies, IDC Health Insights, reviewed a survey of health plans on their investment priorities for this last year as well as this year.  She also identified the 2013-2015 strategies of go/get to market with front end and compliance investments; leveraging existing business processes and internal technologies; and establishing best practices.  Of key interest to the audience was a reform era payer solutions platform overview mapping technologies to support the business operations. David Bonham of the Oracle Health Insurance organization moderated the panel and spoke on Oracle’s presence in healthcare and products for payers to help them drive efficiencies and gain a competitive advantage in an ever changing market. Oracle serves healthcare stakeholders with applications such as billing, rating and underwriting, analytics, CRM, enrollment, and products for processing of health insurance claims including pricing and benefits administration, as well as payment of providers through alternative, non-fee for service reimbursement methods. Oracle in Healthcare….Did you know? More than 80 healthcare payers run Oracle applications. More than 300 leading healthcare providers run Oracle applications. 10 out of the top 12 fortune Global 500 healthcare organizations run Oracle applications. For more information on Oracle solutions for healthcare payers, please visit oracle.com/insurance or these individual solution pages: Oracle Health Insurance Components Oracle Insurance Insbridge Rating and Underwriting Oracle Insurance Revenue Management and Billing Oracle Documaker Oracle Healthcare Oracle CRM Related Resources Webcast On Demand: Strategies for Success: Driving Business Transformation in the Growing Health Insurance Exchange Market Strategy Brief: Executing on the Individual Mandate: Opportunities and Challenges for Healthcare Payers White Paper: White paper: Navigating Alternative Provider Reimbursement Models of the Future Strategy Brief: Enterprise Rating Agility Improves Payer Response to Healthcare Reform Podcast: Technology Implications of Healthcare Reform Don’t forget to keep up with us year-round: Facebook: www.facebook.com/oracleinsurance Twitter: www.twitter.com/oracleinsurance YouTube: www.youtube.com/oracleinsurance

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