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• What are the factors affecting a new programming language?

  - by Saurav Sengupta

  I am developing a new general-purpose programming language of my own design. It's currently my own personal project. I have read of some experts saying that new languages do not usually survive (unfortunately I can't find a reference to that right now). What are the most substantial problems that a new language faces? The language syntax is similar to C/Python families, it does not use S-expressions, and it is an imperative language, but I'm doing first-class functions in it to provide the facilities of currying. In particular, I am concentrating on translating the source language to an intermediate language for execution by an interpreter, but I'm not in a position to translate to native code yet. What would be the issues with that? I've not personally used many non-native code languages, so I'm not well aware of the performance issues on today's machines. I also can't decide upon a lexer and parser generator. What would be the pros and cons of Flex and Yacc vs. hand-made? And what benefits will LLVM provide? I need to get the interpreter ready as quickly as possible. Finally, what factors will affect the language's use post release? I am planning a small library of essentials and full documentation for the first phase.

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• How do I fix my installation of ATI Catalyst Video Drivers in 12.04 LTS?

  - by Boris

  My graphic card is a Mobility Radeon HD 4200 Series. I tried these 2 answers from What is the correct way to install ATI Catalyst Video Drivers in 12.04 LTS? But unfortunately, it does not work for me: When running the amd script, I get this error message: $ sudo sh ./amd-driver-installer-12-4-x86.x86_64.run ... DKMS part of installation failed. Please refer to /usr/share/ati/fglrx-install.log for details When checking this log file, I get: Uninstalling any previously installed drivers. Creating symlink /var/lib/dkms/fglrx/8.961/source -> /usr/src/fglrx-8.961 DKMS: add completed. Kernel preparation unnecessary for this kernel. Skipping... Building module: cleaning build area.... cd /var/lib/dkms/fglrx/8.961/build; sh make.sh --nohints --uname_r=3.2.0-24-generic-pae --norootcheck......(bad exit status: 1) [Error] Kernel Module : Failed to build fglrx-8.961 with DKMS [Error] Kernel Module : Removing fglrx-8.961 from DKMS Deleting module version: 8.961 completely from the DKMS tree. Done. [Reboot] Kernel Module : update-initramfs When checking with fglrxinfo, I get: $ fglrxinfo X Error of failed request: BadRequest (invalid request code or no such operation) Major opcode of failed request: 138 (ATIFGLEXTENSION) Minor opcode of failed request: 66 () Serial number of failed request: 13 Current serial number in output stream: 13

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• Moving from windows to linux

  - by rincewind

  I need to reconcile these 2 facts: I don't feel comfortable working on Linux; I need to develop software for Linux. Some background: I have a 10+ years of programming experience on Windows (almost exclusively C/C++, but some .NET as well), I was a user of FreeBSD at home for about 3 years or so (then had to go back to Windows), and I've never had much luck with Linux. And now I have to develop software for Linux. I need a plan. On Windows, you can get away with just knowing a programming language, an API you're coding against, your IDE (VisualStudio) and some very basic tools for troubleshooting (Depends, ProcessExplorer, DebugView, WinDbg). Everything else comes naturally. On Linux, it's a very different story. How the hell would I know what DLL (sorry, Shared Object) would load, if I link to it from Firefox plugin? What's the Linux equivalent of inserting __asm int 3/DebugBreak() in the source and running the program, and then letting the OS call a debugger? Why the hell release builds use something, called appLoader, while debug builds work somehow different? Worst of all: how to provision Linux development environment? So, taking into account that hatred is usually associated with not knowing enough, what would you recommend? I'm ok with Emacs and GCC. I need to educate myself as a Linux admin/user, and I need to learn proper troubleshooting tools (strace is cool, btw), equivalents to the ones I mentioned above. Do I need to do Linux From Scratch? Or do I need to just read some books (I've read "UNIX programming enviornment" by Kernighan and "Advanced Programming..." by Stevens, but I need to learn something more practical)? Or do I need to have some Linux distro on my home computer?

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• Java Spotlight Episode 109: Pete Muir on CDI 1.1 @plmuir

  - by Roger Brinkley

  Interview with Pete Muir of Red Hat on CDI 1.1. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News Getting started with Java Embedded Videos CDI 1.1 Public Review and Feedback Events Nov 20, JCP Public Meeting (see details below) Nov 20-22, DOAG 2012, Nuremberg, Germany Dec 3-5, jDays, Göteborg, Sweden Dec 4-6, JavaOne Latin America, Sao Paolo, Brazil Dec 14-15, IndicThreads, Pune, India Feature InterviewPete Muir is leading the CDI 1.1 specification, and work on JBoss Developer Framework, a set of tutorials and examples for all JBoss users. Previously, Pete has worked on Infinispan and I led the Seam and Weld projects, and is a founder of the Arquillian project. Pete has worked on a number of specifications including JSF 2.0, AtInject and Java EE 7. Pete is a regular speaker at JUGs and conferences such as JavaOne, Devoxx, JAX, JavaBlend, JSFDays, JBoss World, Red Hat Developer Day and JUDCon.Pete is currently employed by Red Hat Inc. working on JBoss open source projects. Before working for Red Hat, Pete used and contributed to Seam whilst working at a UK based staffing agency as IT Development Manager.

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• Apache gzip with chucked encoding

  - by hoodoos

  I'm expiriencing some problem with one of my data source services. As it says in HTTP response headers it's running on Apache-Coyote/1.1. Server gives responses with Transfer-Encoding: chunked, here sample response: HTTP/1.1 200 OK Server: Apache-Coyote/1.1 Content-Type: text/xml;charset=utf-8 Transfer-Encoding: chunked Date: Tue, 30 Mar 2010 06:13:52 GMT And problem is when I'm requesting server to send gzipped request it often sends not full response. I recieve response, see that last chunk recived, but then after ungzipping I see that response is partial. So my question is: is it common apache issue? maybe one of it's mod_deflate plugins or something? Ask questions if you need more info. Thanks.

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• Mixing XNA and silverlight gives wierd graphics

  - by Mech0z

  I making a small 3dgame which is made as a Silverlight and XNA app, but when I draw the sprites the graphics becomes all wierd. All my primitive types are rendered correctly, but my 3d models are just wierd My Draw is like this when silverlight is set to draw private void OnDraw(object sender, GameTimerEventArgs e) { // Render the Silverlight controls using the UIElementRenderer elementRenderer.Render(); // Clear the screen to a solid color SharedGraphicsDeviceManager.Current.GraphicsDevice.Clear(Color.CornflowerBlue); switch (gameState) { case GameState.ChooseStarter: TextBlockStatus.Text = "Find Starting Player"; break; case GameState.PlaceBrick: TextBlockPlayer.Text = (playerTurn == PlayerTurn.PlayerOne) ? "Player One" : "Player Two"; TextBlockState.Text = "Place Brick"; foreach (IGraphicObject obj in _3dObjects) { obj.Draw(cameraPosition, e); } break; case GameState.GiveBrick: TextBlockState.Text = "Give Brick"; break; } spriteBatch.Begin(); // Using the texture from the UIElementRenderer, // draw the Silverlight controls to the screen spriteBatch.Draw(elementRenderer.Texture, cameraProjection, Color.White); spriteBatch.End(); } This gives me this output If I comment the spritebatch lines out I get the correct output, except the silverlight text is of course not shown I am not entirely sure what to look for except that zero vector I am giving to the spritebatch, but if thats the source I have no idea what I am supposed to set it as epspecially when its a 2d vector

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• china and gmail attacks

  - by doug

  "We have evidence to suggest that a primary goal of the attackers was accessing the Gmail accounts of Chinese human rights activists. Based on our investigation to date we believe their attack did not achieve that objective. Only two Gmail accounts appear to have been accessed, and that activity was limited to account information (such as the date the account was created) and subject line, rather than the content of emails themselves.” [source] I don't know much about how internet works, but as long the chines gov has access to the chines internet providers servers, why do they need to hack gmail accounts? I assume that i don't understand how submitting/writing a message(from user to gmail servers) works, in order to be sent later to the other email address. Who can tell me how submitting a message to a web form works?

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• Why I love NUnit, NCover, CC Nant and friends

  - by gregarobinson

  I have used these opensource tools on past projects in different stages, but never all of them at once. I am on a project now where there is a build server, Subversion, Nant, NUnit with 100% NCover required coverage, CrusieControl, CCTray and Rhino Mockc.I was extending an Interface and concrete class in a solution I had never worked on before today. Automatic builds were turned off for the day for a special case QA test. I added my new members to the Interface, implemented them in the concrete class, did a local build, tested, all looked good, so I did a Subversion Update then Commit.  Around 4:30PM the automatic builds were turned back on. Right away the build failed for less than 100% code coverage on my last Commit. Turns out there was a project in the solution I modified that had numerous NUnit tests on the Interface/Concrete class I modified, 3 of which now failed. Now that is cool..of course i was frustrated as i wanted to go home..but..I did a bad thing..I did not run nant on the source prior to my Commit. Lesson learned, and a great lesson at that!   

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• Malicious Software

  - by Bb

  I had a program created for me recently and didn't really think about it being executable posing a threat since I pretty much trust the source but not completely. I then thought about the fact that a keylogger, or any kind of spyware or malicious software could've been possibly binded to it. This made me wonder about all the other stuff I download daily from places or people (torrents) I don't think twice about. My question is, how can someone find out if there has been some sort of keylogger binded to the software you're running or other things binded? What are some good ways to find out and stop these things?

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• What are the "must " security tools for small organizations ?

  - by Berkay

  One of my friend has started a company, it's a small-scale company that has a 40 workers.There is two guys also responsible for the security and IT related issues.He is managing the LAN, Webpage of the company, e-mail configuration, printer hardware modification, application deployment etc. In this point, to provide the security measures including access controls, authentication, web server security etc. Which tools do you use for securing, monitoring and controlling the system ? Are you paying for these tools or are they open source? This question is due to the security administrators requests to my friend.He offers to get some tools for the company and my friend hesitates to pay that much on them (what he mentioned me.)

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• Hardware asset management systems

  - by Dave

  I need to track a bunch of specialized testing tools, They are hardware devices used for testing other equipement. Each device has a serial number and is sent out for use in testing. Occasionally they break and have to be sent to the manufacture for repair. I'm looking for an open source application (preferably a webapp) to help manage them. Right now we're using Excel and it's not scaling as we get more tools. They aren't computers so all the standard IT asset management systems don't really fit the bill. I found h-harmony, but that project seems dead?

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• ArchBeat Link-o-Rama for December 5, 2012

  - by Bob Rhubart

  On the Cultural-Linguistic Turn | Richard Veryard "When an architect chooses to label something as a 'silo' or 'legacy,' or uses words like 'integrated' and 'standardized,', these may not always be objectively verifiable categories but subjective judgements, around which the architect may then weave an appropriate story." -- Richard Veryard Advanced Oracle SOA Suite presentations from Open World 2012 | Juergen Kress Oracle SOA and BPM Partner Community blogger Juergen Kress shares a list of 13 SOA presentations delivered or moderated by Oracle SOA Product Management at OOW12 in San Francisco. Coherence 101, Beware of cache listeners | Alexey Ragozin Alexey Ragozin's technical post will help you avoid trouble when working with the cache events facility in Oracle Coherence. 3 Key Cloud Insights for 2013 | CTO Blog Capgemini CTO blogger Ron Tolido highlights three "standout" insights from a recent Capgemini report on the business cloud. Access Control Lists for Roles | Kyle Hatlestad Oracle Fusion Middleware A-Team member Kyle Hatlestad shares background info and instructions for activating access control lists for roles in Oracle WebCenter UCM 11g PS5. Thought for the Day "If it ain’t broke, fix it anyway. You must invest least 20% of your maintenance budget in refreshing your architecture to prevent good software from becoming spaghetti code." — Larry Bernstein Source: SoftwareQuotes.com

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• The MAPI call 'OpenMsgStore' failed: The MAPI provider failed Exchange 2003

  - by realitnzsam

  Hi guys, Recently we moved our Exchange 2003 (SP2) database from one drive to another. Now every other day or so we get errors coming up in the event log: Event Type: Error Event Source: MSExchangeSA Event Category: MAPI Session Event ID: 9175 Date: 10/03/2010 Time: 8:06:15 a.m. User: N/A Computer: SERVER Description: The MAPI call 'OpenMsgStore' failed with the following error: The attempt to log on to the Microsoft Exchange Server computer has failed. The MAPI provider failed. Microsoft Exchange Server Information Store ID no: 8004011d-0512-00000000 For more information, click http://www.microsoft.com/contentredirect.asp. Restarting the Exchange Information Store fixes this instantly, but until we do it Outlook won't connect to Exchange and Blackberry emails aren't pushing out.

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• Understanding an Application based on the OS interaction with a Hypervisor

  - by Dewy

  Following I will ask a few specific questions but I will set the stage first. My goal is to monitor Applications in a very odd place - between the OS and a Hypervisor. If you have comments about this probably unachievable goal please do educate me. One good advice or link can save me days of work. Now to my current attempt. I installed on WinXP a VirtualBox (being open-source) and got a guest OS of latest Ubuntu running within. Where should I go next? Can I set the logs to show all memory/CPU/disk instructions of the guest OS? Thanks, Dewy

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• How should I evaluate the Database Solution for Large Data Application

  - by GµårÐïåñ

  Background I have been tasked to write an application that will be a combination of document and inventory management in VB.net which will be used to store document images in TIFF, PDF, XPS, TXT, DOC, PPT and so on as binary data that can be retrieved for viewing, printing, and possible OCR to be searchable as well along with meta data such as sender, recipient, type of document, date, source, etc. So the table would probably be something like: DOC_NAME, DOC_DATE, NOTES, ... DOC_BINARY (where the actual document will be put inside) Help Please I need help with understanding how to evaluate my database options. What my concern is finding a database solution that will not become unstable due to size restrictions, records limitations and performance. Some of the options are MS_SQL, SQL Express, SQLite, mySQL, and Access. Now I can pretty much eliminate Access right off the bat as it is just too limiting and not scalable. I can further eliminate SQL Express because of the 2 GB limit and again scalability. So I believe that leaves me with MS_SQL, SQLite and mySQL (note, I am open to alternatives). And this is where I need help in understanding how to evaluate those databases. The goal is that the data is all in one place (a single file) that will make backup and portability easier. For small volume usage, pretty much any solution will hold for a while, but my goal is to think ahead and make sure its able to withstand heavy large volume usage as well. Another consideration is also the interoperability with .NET and stability of such code to avoid errors and memory leaks. How should I evaluate my database options for this scenario?

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• Debugging/Logging Techniques for End Users

  - by James Burgess

  I searched a bit, but didn't find anything particularly pertinent to my problem - so please do excuse me if I missed something! A few months back I inherited the source to a fairly-popular indie game project and have been working, along with another developer, on the code-base. We recently made our first release since taking over the development but we're a little stuck. A few users are experiencing slowdowns/lagging in the current version, as compared to the previous version, and we are not able to reproduce these issues in any of our various development environments (debug, release, different OSes, different machines, etc.). What I'd like to know is how can we go about implementing some form of logging/debugging mechanism into the game, that users can enable and send the reports to us for examination? We're not able to distribute debug binaries using the MSVS 2010 runtimes, due to the licensing - and wouldn't want to, for a variety of reasons. We'd really like to get to the bottom of this issue, even if just to find out it's nothing to do with our code base but everything to do with their system configuration. At the moment, we just have no leads - and the community isn't a very technically-savvy one, so we're unable to rely on 'expert' bug reports or investigations. I've seen the debug logging mechanism used in other applications and games for everything from logging simple errors to crash dumps. We're really at a loss at this stage as to how to address these issues, having been over every commit to the repository from the previous to the current version and not finding any real issues.

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• Should we be able to deploy a single package to the SSIS Catalog?

  - by jamiet

  My buddy Sutha Thiru sent me an email recently asking about my opinion on a particular nuance of the project deployment model in SQL Server Integration Services (SSIS) 2012 and I’d like to share my response as I think it warrants a wider discussion. Sutha asked: Jamie What is your take on this? http://www.mattmasson.com/index.php/2012/07/can-i-deploy-a-single-ssis-package-from-my-project-to-the-ssis-catalog/ Overnight I was talking to Matt who confirmed that they got no plans to change the deployment model. For example if we have following scenrio how do we do deploy? Sprint 1 Pkg1, 2 & 3 has been developed and deployed to UAT. Once signed off its been deployed to Live. Sprint 2 Pkg 4 & 5 been developed. During this time users raised a bug on Pkg2. We want to make the change to Pkg2 and deploy that to UAT and eventually to LIVE without releasing Pkg 4 &5. How do we do it? Matt pointed me to his blog entry which I have seen before . http://www.mattmasson.com/index.php/2012/02/thoughts-on-branching-strategies-for-ssis-projects/ Thanks Sutha My response: Personally, even though I've experienced the exact problem you just outlined, I agree with the current approach. I steadfastly believe that there should not be a way for an unscrupulous developer to slide in a new version of a package under the covers. Deploying .ispac files brings a degree of rigour to your operational processes. Yes, that means that we as SSIS developers are going to have to get better at using source control and branching properly but that is no bad thing in my opinion. Claiming to be proper "developers" is a bit of a cheap claim if we don't even do the fundamentals correctly. I would be interested in the thoughts of others who have used the project deployment model. Do you agree with my point of view? @Jamiet

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• SharePoint 2007 Parser Error after updating master page

  - by Kelly Jones

  A few weeks ago I was updating the master page for a SharePoint 2007 (WSS) site.  The client wanted the site updated to reflect the new look and feel that is being applied to another set of sites in the organization. I created a new theme and master page, which I already wrote about here and here.  It worked well, except for a few pages on a subsite.  On those pages, I got the following error: Server Error in '/' Application. Parser Error Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately. Parser Error Message: Code blocks are not allowed in this file.   I decided to go comb through my new master page and compare it to the existing master page that was already working.  After going through them line by line several times, I had no clue what would be causing the error because they were basically the same! It turns out, it was a combination of two things.  First, on a few of the pages in the site, there was some include code (basically an <% EVAL()%> snippet).  This was the code that was triggering my error “Code blocks are not allowed in this file”. However, this code was working fine with the previous master page. I decided to then try doing a full deployment of the site with the new master page, and it worked fine!  Apparently, if the master page is deployed using a Feature, then it is granted permission to allow code blocks, but if you upload pages either using web UI or SharePoint Designer, then the pages won’t be able to use code blocks. I haven’t been able to pin down the rules or official info about this, but I thought others might find it useful anyway.

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• Replace Whole Site by FTP

  - by Sam Machin

  Hi There, I've got a set of tools which periodically (about once a day) generate a complete set of static HTML pages for a site with associated folder structure etc. I then need to put those file onto the production server, my problem is that the server runs IIS(6 I think) and I only have regular FTP access. I need a way to automate the process of publishing the new site and it needs to a total replacement of the files each time its published, eg delete the whole folder & contents then put the new ones up. My source server is a ubuntu machine and I've got total control at that end, I have tried using CurlFTpFS but it seems to be too slow for what I'm trying to do and locks up. Rgds Sam

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• How can I fix the "TERM environment variable not set" warning in eclipse

  - by Robert

  I'm running ubuntu 12.04 LTS and working with eclipse (juno) on a c++ project. I keep getting "TERM environment variable not set" in the console while trying to run the program. I realize this means the variable needs to get set. My question is what should it be set to and how do I set it? I've read that it should be 'xterm' in a few places. So I added export TERM=xterm in my .profile and while eclipse stopped giving me the warning, instead it would output unreadable garbage everynow and then (not a side effect of the program). It did display the program output but intermixed were weird characters. This leads me to believe it's not 'xterm' I should be setting TERM to. Or I'm setting it in an incorrect way. Any help is appreciated. Sample output: **TERM environment variable not set.** Please make a selection ----------------------- 1. Create a budget 2. Edit a budget 3. Display a budget 4. Save a budget 5. Load a budget 6. Exit What is your selection: 1 **TERM environment variable not set.** Enter the name of your budget: etc The program continues to execute as expected but the message is highly annoying As someone has commented, I do use system("clear") which is likely the source of the warning? Either way, is this likely just an eclipse issue or something I can fix in ubuntu/linux

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• How to disable Yoxos popups in Eclipse on Linux

  - by MikeN

  I used the http://eclipsesource.com/en/yoxos/yoxos-ondemand/? tool to build an Eclipse distribution, but they keep giving these annoying Yoxos popups. I don't even get whether Yoxos is free or paid or just annoying as heck. How do you get rid of these Yoxos popups? This is the text of the popup: POPUP: Thank you for evaluating Pydev Extensions. If you wish to license Pydev Extensions, please visit the link below for instructions on how to buy your license: Buy When you license it, not only will you get rid of this dialog, but you will also help fostering the Pydev Open Source version. If you wish more information on the available features, you can check it on the link below: Features Matrix Or you may browse the homepage starting at its initial page: Pydev Extensions Main Page The links don't allow you to register buy the PyDev extensions. How can I switch to free pydev extensions? My other eclipse installs I just used the free PyDev and it is exactly the same.

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• ISC Bind support for GSS-TSIG DDNS Updates?

  - by netlinxman

  First, has anyone EVER configured ISC bind 9.5.0 OR greater with support for GSS-TSIG Dynamic DNS Updates AND gotten it to work? If so, what is the configuration that was used to make that happen? I feel close to having this working. I see that GSS cred passes w/o apparent error during the TKEY negotiation with an Active Directory DC and the BIND DNS server: client 192.168.0.30#52314: query gss cred: "DNS/[email protected]", GSS_C_ACCEPT, 4294967256 gss-api source name (accept) is [email protected] process_gsstkey(): dns_tsigerror_noerror client 192.168.0.30#52314: send But, when the Update is sent, it is refused: client 192.168.0.30#58330: update client 192.168.0.30#58330: updating zone 'example.com/IN': update failed: rejected by secure update (REFUSED) client 192.168.0.30#58330: send Does anyone have this working in the real world?

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• moving from wpf to html5

  - by HighCore

  I don't even know if this is the right StackExchange site to post this question. If it isn't, please excuse me and please let me know which would be the right one. I am an experienced WPF developer, and I seriously love the technology. I feel pretty good when working with XAML, bindings, templates, triggers, MVVM and all the WPF world of goodness. Now I have recieved a job offer which surpasses my current salary by 50%. It a position to work as a C# developer in an ASP.Net MVC4 + HTML5 project. I have never EVER in my whole life worked with ASP.Net, nor HTML and I never ever did a web page or web application before. I certainly find myself worried that I will lose all the comfort and joy I live every day coding in WPF. And in the other hand I understand and have seen in these 3/4 months of job hunting that there's a LOT of ASP.Net and really really little or no WPF in the job market (at least here), so I somehow feel forced towards it. So, my question is: Can anybody who had to go thru this type of change tell me the pros and cons of working with these technologies from a developer's perspective? I don't care about open-source / non-microsoft or non-desktop, I care about REAL development experience in every day working with these techs, and whether ASP.Net MVC 4 + HTML + JS is as crappy as I think it is comparing it to WPF.

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• PowerShell One Liner: Duplicating a folder structure in a Sharepoint document library

  - by Darren Gosbell

  I was asked by someone at work the other day, if it was possible in Sharepoint to create a set of top level folders in one document library based on the set of folders in another library. One document library has a set of top level folders that is basically a client list and we needed to create the same top level folders in another library. I knew that it was possible to open a Sharepoint document library in explorer using a UNC style path and that you could map a drive using a technique like this one: http://www.endusersharepoint.com/2007/11/16/can-i-map-a-document-library-as-a-mapped-drive/. But while explorer would let us copy the folders, it would also take all of the folder contents too, which was not what we wanted. So I figured that some sort of PowerShell script was probably the way to go and it turned out to be even easier than I thought. The following script did it in one line, so I thought I would post it here in my "online memory". :) dir "\\sharepoint\client documents" | where {$_.PSIsContainer} | % {mkdir "\\sharepoint\admin documents\$($_.Name)"} I use "dir" to get a listing from the source folder, pipe it through "where" to get only objects that are folders and then do a foreach (using the % alias) and call "mkdir".

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• Here's your chance: MOS Feedback Sessions @OOW

  - by cwarticki

  Bring your questions, comments, concerns, opinions, recommendations, enhancement requests and any emotional outbursts!   As I travel the world and speak to thousands of customers, I receive plenty of feedback about My Oracle support.  Come hear directly from the source. Meet Dennis Reno, VP of Customer Portal Experience. The Customer Portal Experience team will host a My Oracle Support Tips and Techniques session and three roundtable feedback sessions at this year’s Oracle OpenWorld. The sessions will include a Hardware Support component, as well as best practices that are sure to benefit all My Oracle Support users. The events planned will give our users the opportunity to learn more about how the My Oracle Support customer portal adds value to the support process and to their business needs. The roundtable feedback sessions will allow customers to meet, give feedback, and share their experiences directly with the team responsible for the customer portal experience. Date Time (PT) Session Name Mon, Oct 1 01:45 PM My Oracle Support: Tips and Techniques for Getting the Best Hardware Support Possible (Session #CON9745) Tue, Oct 2 11:00 AM Roundtable - My Oracle Support General Feedback Wed, Oct 3 11:00 AM Roundtable - My Oracle Support Community Feedback Thr, Oct 4 11:00 AM Roundtable - My Oracle Support General Feedback Customers can find more information, including specific details about how to attend, by accessing My Oracle Support at OpenWorld (Article ID 1484508.1). Enjoy OpenWorld everyone! -Chris Warticki Global Customer Management

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