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  • Is there a Telecommunications Reference Architecture?

    - by raul.goycoolea
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract   Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA.   Introduction   A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders.   Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc.   Purpose of Reference Architecture   In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness.   Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices.   Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level:   ·       Reference architecture is more of a communication channel to an enterprise ·       Helps the business owners to accommodate to their strategies, vision, objectives, and principles. ·       Evaluates the IT systems based on Reference Architecture Principles ·       Reduces IT spending through increasing functionality, availability, scalability, etc ·       A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information ·       Provides a clear view on how to manage information and security ·       Defines the policy around the data ownership, product boundaries, etc. ·       Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets ·       Has a shorter implementation time and cost   Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO).     Common pitfalls for Telecom Service Providers   Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider:   ·       In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. ·       Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. ·       Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. ·       Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. ·       Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. ·       Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. ·       Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems   However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape.   Industry Trends in Telecom Reference Architecture   Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges.   “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum.   The following trends have been observed in telecom reference architecture:   ·       Transformation of business structures to align with customer requirements ·       Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. ·       Virtualization of the traditional operations support system (OSS) ·       Adoption of SOA to support development of IP-based services ·       Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem ·       (IMS) to enable seamless deployment of various services over fixed and mobile networks ·       Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products ·       Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products   Drivers of Reference Architecture   The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure.   Telecom reference architectures are today expected to:   ·       Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems ·       Be able to provision multiple services and service bundles • Deliver converged voice, video and data services ·       Leverage the existing Network Infrastructure ·       Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. ·       Support charging of advanced data services such as VoIP, On-Demand, Services (e.g.  Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. ·       Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations ·       Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) ·       Ensure better service delivery and zero revenue leakage through real-time balance and credit management ·       Lower operating costs to drive profitability   Enterprise Reference Architecture   The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA.   • Telecom Reference Architecture • Enterprise SOA based Reference Architecture   Telecom Reference Architecture   Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements:   ·       The enhanced Telecom Operations Map (eTOM) is a business process framework. ·       The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. ·       The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. ·       The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes.   NGOSS Architecture Standards are:   ·       Centralized data ·       Loosely coupled distributed systems ·       Application components/re-use  ·       A technology-neutral system framework with technology specific implementations ·       Interoperability to service provider data/processes ·       Allows more re-use of business components across multiple business scenarios ·       Workflow automation   The traditional operator systems architecture consists of four layers,   ·       Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. ·       Operations Support System (OSS) layer, built around product, service, and resource inventories. ·       Networks layer – consists of Network elements and 3rd Party Systems. ·       Integration Layer – to maximize application communication and overall solution flexibility.   Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture   The major building blocks of any Telecom Service Provider architecture are as follows:   1. Customer Relationship Management   CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty.   CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise.   The key functionalities related to Customer Relationship Management are   ·       Manage the end-to-end lifecycle of a customer request for products. ·       Create and manage customer profiles. ·       Manage all interactions with customers – inquiries, requests, and responses. ·       Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. ·       Work with Order Management System, Product, and Service Management components within CRM. ·       Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). ·       Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions.   CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing.   2. Billing and Revenue Management   Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services.   The key functionalities provided by these applications are   ·       To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. ·       To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. ·       To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. ·       Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. ·       Support revenue sharing; split charging where usage is guided to an account different from the service consumer. ·       Support prepaid and post-paid rating. ·       Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. ·       Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. ·       Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. ·       Initiate direct debit to collect payment against an invoice outstanding. ·       Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc.   Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements.   3. Mediation   Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes.   The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution.   ·       Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. ·       Process Usage Data Records – Mediation will process Usage Data Records as per the source format. ·       Validate Usage Data Records from each source. ·       Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. ·       Aggregates Usage Data Records based on the aggregation rule if any from different sources. ·       Consolidates multiple Usage Data Records from each source. ·       Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. ·       Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. ·       Checks duplicate Usage Data Records across files for a given time window.   4. Fulfillment   This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category.   The key functionalities provided by these applications are   ·       Issuing new customer orders, modifying open customer orders, or canceling open customer orders; ·       Verifying whether specific non-standard offerings sought by customers are feasible and supportable; ·       Checking the credit worthiness of customers as part of the customer order process; ·       Testing the completed offering to ensure it is working correctly; ·       Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; ·       Assigning and tracking customer provisioning activities; ·       Managing customer provisioning jeopardy conditions; and ·       Reporting progress on customer orders and other processes to customer.   These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders.   5. Enterprise Management   This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that   ·       Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.;   ·       Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business;   ·       Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc.     (i) Enterprise Risk Management:   Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are:   ·       Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o   Identify all usage information dropped when networks are being upgraded. o   Interconnect bill verification. o   Identify where services are routinely provisioned but never billed. o   Identify poor sales policies that are intensifying collections problems. o   Find leakage where usage is sent to error bucket and never billed for. o   Find leakage where field service, CRM, and network build-out are not optimized.   ·       Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator.   The key roles and responsibilities of the system component are as follows:   o   Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o   Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o   The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o   The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems   (ii) Knowledge Management   This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions.   Key responsibilities of knowledge base management are to   ·       Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. ·       Search knowledge base – Search of knowledge base on keywords or category browse ·       Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. ·       Run report generator. ·       Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc.   (iii) Document Management   It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system.   (iv) Data Management   It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management.   Key responsibilities of Data Management are   ·       Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. ·       Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) ·       Get online update through night time replication or physical backup process at regular frequency. ·       Provide the data access to business intelligence and other systems for their analysis, report generation, and use.   (v) Business Intelligence   It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers.   The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level:   ·       It will do Pattern analysis and reports problem. ·       It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. ·       It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. ·       It will support for online and offline analysis, and report drill down capability. ·       It will collect, store, and report various SLA data. ·       It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions.   It will advise on customer promotions with additional services based on loyalty and credit history of customer   ·       It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence.   (vi) Stakeholder and External Relations Management   It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations.   (vii) Enterprise Resource Planning   It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment.   The key roles and responsibilities for Enterprise System are given below:   ·        It will handle responsibilities such as core accounting, financial, and management reporting. ·       It will interface with CRM for capturing customer account and details. ·       It will interface with billing to capture the billing revenue and other financial data. ·       It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. ·       It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges.   6. External Interfaces/Touch Points   The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including:   ·       Exchange of emails or faxes ·       Call Centers ·       Web Portals ·       Business-to-Business (B2B) automated transactions   These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points.   Typical characteristics of these touch points are   ·       Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine ·       Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment ·       Portlets driven connectivity exposing data and services interoperability through a portal engine or web application   These touch points mostly interact with the CRM systems for requests, inquiries, and responses.   7. Middleware   The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution.   ·       As an integration framework, covering to and fro interfaces ·       Provide a web service framework with service registry. ·       Support SOA framework with SOA service registry. ·       Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. ·       Receive data from the caller / activate and/or forward the data to the recipient system in XML format. ·       Use standard XML for data exchange. ·       Provide the response back to the service/call initiator. ·       Provide a tracking until the response completion. ·       Keep a store transitional data against each call/transaction. ·       Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. ·       Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. ·       Provide an audit trail for all transactions being handled by the component.   8. Network Elements   The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service.   Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc.   Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment.   9. 3rd Party Applications   3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government.   Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done.   10. Service Delivery Platform   A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction.   SOA Reference Architecture   SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques.   In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables:   ·       The business to specify processes as orchestrations of reusable services ·       Technology agnostic business design, with technology hidden behind service interface ·       A contractual-like interaction between business and IT, based on service SLAs ·       Accountability and governance, better aligned to business services ·       Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change ·       Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services   ·       A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis   The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits.   Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers.   COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives.   The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers.   The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1.          Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation.   ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc.   CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc.   Content Management handles Enterprise Search and Query. Billing application consists of the following components:   ·       Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges ·       Enterprise databases will hold both the application and service data, whether structured or unstructured.   MDM - Master data majorly consists of Customer, Order, Product, and Service Data.     2.          Enterprise Component Layer:   This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing.   Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are:   ·       Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc.   ·       Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query.   ·       Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design.   Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc.   3.          Integration Layer:   This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime.   • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework.   4.          Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains.   5.          Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services.   6.          Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications.   7.          Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications.   8.          Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance.     9.          EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices:   EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology).   Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey.   Conclusions   Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. Telecom enterprises today are facing significant business and technology challenges due to growing competition, a multitude of services, and convergence. Adopting architectural best practices could go a long way in meeting these challenges. The use of SOA-based architecture for communication to each of the external systems like Billing, CRM, etc., in OSS/BSS system has made the architecture very loosely coupled, with greater flexibility. Any change in the external systems would be absorbed at the Integration Layer without affecting the rest of the ecosystem. The use of a Business Process Management (BPM) tool makes the management and maintenance of the business processes easy, with better performance in terms of lead time, quality, and cost. Since the Architecture is based on standards, it will lower the cost of deploying and managing OSS/BSS applications over their lifecycles.

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  • CodePlex Daily Summary for Wednesday, February 24, 2010

    CodePlex Daily Summary for Wednesday, February 24, 2010New ProjectsADO.Net DataSets to ExtJs.data.Store: A JavaScript (and C#) based project to reduce the amount of client-side code necessary to consume ADO.Net / ASP.Net web services when using ExtJS.AMP.Net Wrapper: AMP is a platform to build on-line marketplaces (http://www.poweredbyamp.com). AMP.Net provided Object-Like interaction with AMP's restful service...ArkSwitch: ArkSwitch is an easy to use, finger-friendly task manager for Windows Mobile 6.5.3 (with a WM6.5 compatibility mode). It is developed mainly in C#,...Biffen: Cinema-booking project in Computer Science at University College Nordjylland, Denmark.Braintree Client Library: Client library for integrating with the Braintree Gateway.Business Framework: A framework which helps building business applications. It provides business rules, validation rules and a text-based language for writing rules. I...Camp Araminta: This project will be used to coordinate development efforts on the Camp Araminta website.ChoServiceHost: Simple and easy way to create and host Windows Service Applications in .NET 3.5/Visual Studio 2008Delta College Game Development Project: Project site for cs 16 game development classDotNetNuke® Labs: DotNetNuke Labs is a collection of "research & development" type projects for the DotNetNuke platform.Generic web part for hosting Silverlight content on SharePoint sites (WSS,MOSS): This is a generic web part for hosting Silverlight content on WSS 30 and MOSS 2007 sites. The objective of this web part was to make it easy for us...GpTiming: GpTiming is a simple "lab" application related to race events, based on a Domain Model.HTML Forms in Windows Forms: As the names suggests this code library is designed to introduce HTML code (primarily form code) into Windows Forms. It was created because standar...imgur uploader - .net open source uploader for image sharing site imgur: Imgur uploader strives to be an easy to use uploader for images you would like to share with friends and family. It is written in c#.kuuy static system: kuuy static system is a full static publish website system!LaTeX Grapher: The goal of this project is to make a tool that facilitates making high quality two dimensional vector graphic function plots with a minimal amount...LightREST: A .NET library to consume REST-based HTTP services.Machiavelli: Machiavelli is Stackoverflow inspired project that I am working on following Andrew Siemer's article on DotNetSlackers. Mover: Mover makes it easier for developers to create programmatic animations in Silverlight. It provides an expressive API to the platform's underlying S...MVC Presenter: ASP.NET MVC 2で作るプレゼンビューアーnHibernate Attribute mapping: How to use Attibute mapping with a ManyToMany Relationship with nHibernateNIPO Data Processing Component Framework: NIPO is a general purpose component framework for data processing applications (that follow the IPO-principle). Its plugin-based architecture makes...PowerShell Remote File Explorer: This project intends to develop a Windows forms based file explorer to browse/transfer files over PowerShell 2.0 remoting channel. The file transfe...Process Flow Tracking of Biomass Distribution Project (University of Mumbai): At Larsen & Toubro Infotech India Ltd., my team worked on a SCM (Supply Chain Management) based project titled 'Process Flow Tracking of Biomass Di...VS2010 Rc1 Fix: Illustrates a fix for working with the ASAP.NET Wizard control with VS2010 RC1Yicker: a microblog program devolep by c#.New ReleasesADO.Net DataSets to ExtJs.data.Store: Ext.net: This is the first version of Ext.net. This version contains a single class, Ext.net.Store which extends the Ext.data.Store class to consume ADO.Ne...AMP.Net Wrapper: AMP.Net v1.0: Provides abstraction for all the product search functionality offered by AMP.ArkSwitch: ArkSwitch legacy versions: Old versions - no need to download themArkSwitch: ArkSwitch v1.1.0: ArkSwitch v1.1.0Braintree Client Library: Braintree 1.0.0: Braintree .NET client library 1.0.0Business Framework: BusinessFramework preview: Early preview bits. See Rules for a sample.Business Framework: Samples: SamplesCC.Votd: CC.Votd 1.0.10.224: This is the initial release of CC.Votd. Marking as beta since I'm the only one who has used it up to this point.ChoServiceHost: ChoServiceHost.msi: Easy way to develop Windows Service applications in .NET 3.5/VS.NET 2008. (Installer)ChoServiceHost: ChoServiceHost-Src.zip: Easy way to develop Windows Service applications in .NET 3.5/VS.NET 2008. (Source Files)CHS Extranet: Beta 2.4: Beta 2.4 Release: Change Log: Added HTML preview options for XLS, XLSX, DOCX File Changes: ~/MyComputer.aspx ~/mycomputer.css ~/basestyle.css...Composure: AvalonDock-55751-VS2010.NET4: This is a "convenience build" of AvalonDock (drop 55751) for VIsual Studio 2010 and .NET 4.0. Nothing has been altered in the source code (which ...Data Access Component: Version 2.6: Add LINQ support.Desktop Google Reader: 1.3 Beta 1: New features: Read it Later included (see http://readitlaterlist.com/) Liking added (working: see number of liking users, see if liking yourself,...Explorer Plus: Explorer Plus v0.3: Amazon Locales AddedFree Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts 3.0.3 Released: Hi, Today we have released the final version of Visifire v3.0.3 which contains the following major features: * DataBinding. * IndicatorEn...Generic web part for hosting Silverlight content on SharePoint sites (WSS,MOSS): CTP: The objective of this release was to gather feedback from the wider community. I intend to pursue further development and make fixes wherever appro...HTML Forms in Windows Forms: HTMLForms 1.0: First Release.imgur uploader - .net open source uploader for image sharing site imgur: Release 2010-02-23-01: This is the first codeplex release! Let mayhem commence...Jeremi Stadler: Stick Tops 2.5: Sticktops is a very light program that makes it easy to paste stuff on small notes on the screen. All notes you have is saved on a server so you ca...kuuy static system: kss_v1.0beta sql: kss_v1.0beta sql scripts sourceMDownloader: MDownloader-0.15.2.55998: Fixed detecting uploading.com dead links; Added hiding rss entries without files;Mover: MoverLib for Silverlight 3: A first version of MoverLib for Silverlight 3.nHibernate Attribute mapping: 1.0: Source CodenHibernate Attribute mapping: Download 1: Zip fileNodeXL: Network Overview, Discovery and Exploration for Excel: NodeXL Class Libraries, version 1.0.1.113: The NodeXL class libraries can be used to display network graphs in .NET applications. To include a NodeXL network graph in a WPF desktop or Windo...NodeXL: Network Overview, Discovery and Exploration for Excel: NodeXL Excel 2007 Template, version 1.0.1.113: The NodeXL Excel 2007 template displays a network graph using edge and vertex lists stored in an Excel 2007 workbook. What's NewThis version inclu...OAuthLib: OAuthLib (1.6.0.0): Difference between previous version is as next. 7079 Make it possible to pass factory method of request in ObtainUnauthorizedRequestToken and Reque...patterns & practices SharePoint Guidance: SPG2010 Drop 5: SharePoint Guidance Drop Notes Microsoft patterns and practices ****************************************** ***************************************...PowerShell Remote File Explorer: PSRemoteExplorer 0.1: This release is the initial release of PowerShell remote file explorer. This enables the basic functionality of a remote file explorer. This also p...Reusable Library: v1.0.3: A collection of reusable abstractions for enterprise application developer.SharePoint Outlook Connector: Version 1.0.2.4: Version 1.0.2.4 Minor bugs have been fixed.Silverlight Server File Manager: First production release: This release is in production. Release on change set 37268.SIMD Detector: 2nd Release: Released C/CLI assembly project for use in CSharp and VB. Tested in CSharp console application. A Windows Form application coming soon. Projects ma...Source Analysis Policy: Source Analysis Policy v1.1 SP1: This release contains the compiled, and signed binaries in an installation package. This package also registers the policy with Microsoft Visual St...SpecExpress : A Fluent Validation Framework: SpecExpress 1.1: UpdatesAdded Validation Contexts feature Fixed bug with handling for Bool Types and Required MessageStore now allows for overriding individual ...VCC: Latest build, v2.1.30223.0: Automatic drop of latest buildVS2010 Rc1 Fix: RC1Fix01: This is a very simple project implementing a Microsoft Walkthrough at http://msdn.microsoft.com/en-us/library/wdb4eb30%28VS.100%29.aspx and the man...WPF AutoComplete TextBox Control: version 1.0: Initial releaseMost Popular ProjectsASP.NET Ajax LibraryManaged Extensibility FrameworkAccelerators for Microsoft Dynamics CRMWindows 7 USB/DVD Download ToolDotNetZip LibraryMDownloaderVirtual Router - Wifi Hot Spot for Windows 7 / 2008 R2MFCMAPIDroid ExplorerUseful Sharepoint Designer Custom Workflow ActivitiesMost Active ProjectsDinnerNow.netRawrBlogEngine.NETInfoServiceNB_Store - Free DotNetNuke Ecommerce Catalog ModuleRapid Entity Framework. (ORM). CTP 2SharpMap - Geospatial Application Framework for the CLRjQuery Library for SharePoint Web Servicespatterns & practices – Enterprise LibraryXcoordination Application Space

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  • How to prepare for a telephone interview: ‘Develop an Interview Cheat Sheet’

    - by Maria Sandu
    At Oracle we often do telephone interviews in different stages of the process with candidates, due to the fact that we hire native speakers into other countries. On this blog we already have an article with tips and tricks for phone interviews that can help you during the telephone interviews. To help you prepare even better for a telephone interview we would like to introduce you the basics of developing a cheat sheet. The benefit of a telephone interview is that you will be sitting at home, at your table or desk, during the interview, and not in front of someone. So use this to your advantage. The Monster website has some useful and interesting tips and tricks for developing a cheat sheet. Carole Martin, who wrote this article, says that a cheat sheet will help you feel more prepared and confident when speaking to managers over the phone. Important to keep in mind is that you shouldn't memorise what's on the sheet or check it off during the interview. Only use your cheat sheet to remind you of key facts. Here are some suggestions to include on it: • Divide a piece of paper in 2 by drawing a line. Write on one side of the paper a list of requirements as mentioned in the job description. On the other side list your qualities to fulfill the requirements of the employer. This will help you in answering questions about why you are the best candidate for the job and how you fit the role. • Do research on the company, the industry sector and the competitors, so you will get a feeling for the company’s business and can ask more in-depth questions. • Be prepared for the most used introduction question: “Tell me a bit about yourself”. Prepare a 60-second personal statement or pitch in which you summarise who you are and what you can offer, so you will be able to sell yourself from on the very beginning. • Write down a minimum of 5 good examples to answer behavioral interview questions ("Tell me about a time when..." or "Give me an example of a time..." ). These questions are used by interviewers to see how you deal with similar situations as you might encounter in the job. Interviewers use this question as past behaviour is scientifically proven to be the best predictor for future behaviour. • List five questions to ask the interviewer about the job, the company and the industry to help you get a good understanding if the role and company really fit your needs and wants. To get some inspiration check this article on inc.com • Find out how much you are worth on the job market and determine your needs based on your living expenses, especially when moving abroad. • Ask for permission from the people you plan to use as a reference. Also make sure you have your CV at hand and an overview of your grades. Feel free to comment on this article and let us know what your experience is with developing a cheat sheet for a telephone interview. Good luck with the preparation of your sheet.

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  • Agile PLM on Developing Agile PLM: Software Lifecycle Management

    - by Kerrie Foy
    Change is constant.  That saying couldn’t be truer when applied to software development.   And with all that change comes extensive product complexity.  How do you manage it all?  As software developers ourselves, we can certainly empathize with the challenge. On April 3, 2012 Stephen Van Lare, VP of PLM Product Development, hosted a webcast to share how Oracle uses Agile to develop Agile – a PLM solution for managing a PLM solution!   Stephen passionately shared his unique insight based on 10 years of using Agile PLM to manage the development process, as well as customer use cases.  He shared our time-proven view of the software’s relationship to the product record, while pointing out that PLM is not source control.  He began with the challenges of software development, which boiled down to the deduction that “despite many great tools in the software development industry, it takes a lot more than good source control, more than good bug tracking, to get to an on-time, on-budget and quality release in your marketplace.   It requires defining the right things you want to do, managing the scope, managing your schedule, and, most importantly, managing the change to all those things over the lifecycle of the process. And this is the definition of PLM.”   Stephen then defined the relationship of PLM to the software development process by detailing the two main use cases –  Product Lifecycle and Mechatronics – which can be used simultaneously and in fact are already used in most industries today.  The Product Lifecycle use case is used to manage artifacts and change throughout product development, while the Mechatronics use case involves the software, hardware and electrical design in the BOM.  In essence, PLM is just as relevant to software as the rest of the BOM when trying to maximize profits during any phase of the lifecycle. Please take the opportunity to watch Stephen Van Lare as he details how and why based on his own experience developing Agile with Agile, as well as a lively Q&A session, in the Software PLM Webcast Replay.

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  • Friends Don’t Let Friends Play with Portal Guns [Video]

    - by Jason Fitzpatrick
    Many Portal fan films are sci-fi stories in their own right; this humorous video is simply focused on what happens when three guys get their hands on a portal gun. Jason Craft, the video’s director, explains: My interpretation of what a real POrtal gun would be like if one existed. Based on the video game, POrtal. I tried to match the game as close as possible. This was the most challenging project I have ever undertaken, consisting of 3D tracking, seamless camera cuts and 3D camera projection. ENJOY! We certainly wish our goofing around with friends videos came off this polished. For those of you wondering how he got such an awesome Portal Gun prop, it’s all CGI (you can check out his model here). [via Boing Boing] HTG Explains: What Is Windows RT & What Does It Mean To Me? HTG Explains: How Windows 8′s Secure Boot Feature Works & What It Means for Linux Hack Your Kindle for Easy Font Customization

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  • CodePlex Daily Summary for Wednesday, December 08, 2010

    CodePlex Daily Summary for Wednesday, December 08, 2010Popular ReleasesAlgorithmia: Algorithmia 1.1: Algorithmia v1.1, released on December 8th, 2010.SubtitleTools: SubtitleTools 1.1: Added a better ToUTF-8 converter (not just from windows-1256 to utf-8). Refactored OpenFileDialogs to a more MVVM friendly behavior.SuperSocket, an extensible socket application framework: SuperSocket 1.0 SP1: Fixed bugs: fixed a potential bug that the running state hadn't been updated after socket server stopped fixed a synchronization issue when clearing timeout session fixed a bug in ArraySegmentList fixed a bug on getting configuration valueHydroDesktop - CUAHSI Hydrologic Information System Desktop Application: 1.1.340: HydroDesktop 1.1 Stable Release (Build 340)CslaGenFork: CslaGenFork 4.0 CTP 2: The version is 4.0.1 CTP2 and was released 2010 December 7 and includes the following files: CslaGenFork 4.0.1-2010-12-07 Setup.msi Templates-2010-10-07.zip For getting started instructions, refer to How to section. Overview of the changes Since CTP1 there were 53 work items closed (28 features, 24 issues and 1 task). During this 60 days a lot of work has been done on several areas. First the stereotypes: EditableRoot is OK EditableChild is OK EditableRootCollection is OK Editable...My Web Pages Starter Kit: 1.3.1 Production Release (Security HOTFIX): Due to a critical security issue, it's strongly advised to update the My Web Pages Starter Kit to this version. Possible attackers could misuse the image upload to transmit any type of file to the website. If you already have a running version of My Web Pages Starter Kit 1.3.0, you can just replace the ftb.imagegallery.aspx file in the root directory with the one attached to this release.EnhSim: EnhSim 2.2.0 ALPHA: 2.2.0 ALPHAThis release adds in the changes for 4.03a. at level 85 To use this release, you must have the Microsoft Visual C++ 2010 Redistributable Package installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84 To use the GUI you must have the .NET 4.0 Framework installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992 - Updated En...ASP.NET MVC Project Awesome (jQuery Ajax helpers): 1.4: A rich set of helpers (controls) that you can use to build highly responsive and interactive Ajax-enabled Web applications. These helpers include Autocomplete, AjaxDropdown, Lookup, Confirm Dialog, Popup Form, Popup and Pager new stuff: popup WhiteSpaceFilterAttribute tested on mozilla, safari, chrome, opera, ie 9b/8/7/6nopCommerce. ASP.NET open source shopping cart: nopCommerce 1.90: To see the full list of fixes and changes please visit the release notes page (http://www.nopCommerce.com/releasenotes.aspx).TweetSharp: TweetSharp v2.0.0.0 - Preview 4: Documentation for this release may be found at http://tweetsharp.codeplex.com/wikipage?title=UserGuide&referringTitle=Documentation. Note: This code is currently preview quality. Preview 4 ChangesReintroduced fluent interface support via satellite assembly Added entities support, entity segmentation, and ITweetable/ITweeter interfaces for client development Numerous fixes reported by preview users Preview 3 ChangesNumerous fixes and improvements to core engine Twitter API coverage: a...myCollections: Version 1.2: New in version 1.2: Big performance improvement. New Design (Added Outlook style View, New detail view, New Groub By...) Added Sort by Media Added Manage Movie Studio Zoom preference is now saved. Media name are now editable. Added Portuguese version You can now Hide details panel Add support for FLAC tags You can now imports books from BibTex Xml file BugFixingmytrip.mvc (CMS & e-Commerce): mytrip.mvc 1.0.49.0 beta: mytrip.mvc 1.0.49.0 beta web Web for install hosting System Requirements: NET 4.0, MSSQL 2008 or MySql (auto creation table to database) if .\SQLEXPRESS auto creation database (App_Data folder) mytrip.mvc 1.0.49.0 beta src System Requirements: Visual Studio 2010 or Web Deweloper 2010 MSSQL 2008 or MySql (auto creation table to database) if .\SQLEXPRESS auto creation database (App_Data folder) Connector/Net 6.3.4, MVC3 RC WARNING For run and debug mytrip.mvc 1.0.49.0 beta src download and ...MiniTwitter: 1.62: MiniTwitter 1.62 ???? ?? ??????????????????????????????????????? 140 ?????????????????????????? ???????????????????????????????? ?? ??????????????????????????????????Phalanger - The PHP Language Compiler for the .NET Framework: 2.0 (December 2010): The release is targetted for stable daily use. With improved performance and enhanced compatibility with several latest PHP open source applications; it makes this release perfect replacement of your old PHP runtime. Changes made within this release include following and much more: Performance improvements based on real-world applications experience. We determined biggest bottlenecks and we found and removed overheads causing performance problems in many PHP applications. Reimplemented nat...Chronos WPF: Chronos v2.0 Beta 3: Release notes: Updated introduction document. Updated Visual Studio 2010 Extension (vsix) package. Added horizontal scrolling to the main window TaskBar. Added new styles for ListView, ListViewItem, GridViewColumnHeader, ... Added a new WindowViewModel class (allowing to fetch data). Added a new Navigate method (with several overloads) to the NavigationViewModel class (protected). Reimplemented Task usage for the WorkspaceViewModel.OnDelete method. Removed the reflection effect...MDownloader: MDownloader-0.15.26.7024: Fixed updater; Fixed MegauploadDJ - jQuery WebControls for ASP.NET: DJ 1.2: What is new? Update to support jQuery 1.4.2 Update to support jQuery ui 1.8.6 Update to Visual Studio 2010 New WebControls with samples added Autocomplete WebControl Button WebControl ToggleButt WebControl The example web site is including in source code project.LateBindingApi.Excel: LateBindingApi.Excel Release 0.7g: Unterschiede zur Vorgängerversion: - Zusätzliche Interior Properties - Group / Ungroup Methoden für Range - Bugfix COM Reference Handling für Application Objekt in einigen Klassen Release+Samples V0.7g: - Enthält Laufzeit DLL und Beispielprojekte Beispielprojekte: COMAddinExample - Demonstriert ein versionslos angebundenes COMAddin Example01 - Background Colors und Borders für Cells Example02 - Font Attributes undAlignment für Cells Example03 - Numberformats Example04 - Shapes, WordArts, P...ESRI ArcGIS Silverlight Toolkit: November 2010 - v2.1: ESRI ArcGIS Silverlight Toolkit v2.1 Added Windows Phone 7 build. New controls added: InfoWindow ChildPage (Windows Phone 7 only) See what's new here full details for : http://help.arcgis.com/en/webapi/silverlight/help/#/What_s_new_in_2_1/016600000025000000/ Note: Requires Visual Studio 2010, .NET 4.0 and Silverlight 4.0.ASP .NET MVC CMS (Content Management System): Atomic CMS 2.1.1: Atomic CMS 2.1.1 release notes Atomic CMS installation guide New ProjectsCore Motives Tracking Web Part: This C# web part was created to allow users of SharePoint 2007 to place CoreMotives (http://www.coremotives.com) tracking code on any web part page. Can also be used in master pages and page layouts.CPEBook: OsefEatFrsh: Keep Track of contents of your Fridge. Eat items while they are still fresh.ENUH10Publisher: Et prosjekt for studenter ved eCademy H10EVE Community Portal: EVE Community Portal is a complete community portal for EVE alliances (and corporations), which will host everything an eve alliance needs, from a forum and blogs to every tool you could whish for and more...FER CSLA.NET Compact: .NET Compact Framework edition of CSLA.NET application framework.Finger Mouse: it's a good idea and simple program help you to use the mouse feature from webcam (without mouse) note : you should have i3 or higher processorGambaru: Gambaru é um techdemo de um game 3D desenvolvido em Delphi. Utiliza engine de física Newton e Open GL (pacote GL-Scene). Foi apresentado como trabalho de conclusão de curso no SENAC-SP por Marcelo, Daniel e Thais em 2007. Exploramos o universo Samurai. Contribua, programe, sonhe!GameBoyEmu: ????,GameBoy ???GenericList Inherits IDataReader ( ListEx<T>() : IDataReader ): This Generic List implements the IDataReader interface and displays the usage of Linq, Lamba expressions and some creative thought around working with collection types. I hope it can serve as reference to your projects.Guard: Provides the argument validation class Guard, ubiquitously used throughout all .NET projects but with no central place for updates.HolidayChecker Library: HolidayChecker Library is a usefull library that allows programmers to know if a certain date is a festivity or not. This library also allows the calculation of Easter day based on the algorithm of Tondering. It's developed in C#.JuniorTour - Junior Golf Tour Silverlight Application: JuniorTour makes it easier for golf tour operators to publish tournament results for multiple divisions and multiple seasons. You'll no longer have to manually edit player pages, tournament results, or compute rankings. It's developed in C# and Silverlight.LibGT: LibGT aims to reduce the amount of overall code a programmer has to write in C#. This library provides many shortcuts and extension methods to facilitate robust development rapidly even without the use of an IDE.Mayhem: Mayhem makes it simple for end users to control complex events with their PCs. Whether you want to Update a Twitter status when your cat is detected by your webcam or monitor your serial ports and trigger events, it's no problem with Mayhem -- wreak your own personal havoc.mmht: ???????,??????MobilePolice: my mobilepolice projectOpenCallback: This is a implementation of the callback handler pattern that allows you to invoke the callback handle methods with out type switching or if...else if chains.Project Baron: Simple, yet powerful Project Management System.PS3Lib for SDK 1.92: Création d'une librairie de ceveloppement pour le SDK 1.92Remote Controller for Trackmania: Evzrecon is a remote controller for Trackmania Forever dedicated servers, much like XASECO but written in Java.SharePointSocial: SharePointSocial is focused on taking social interaction within SharePoint to the next level, extending beyond the corporate boundaries. Corporate listening, one-click interaction through key social media outlets and data-driven management and reporting are planned features.SIGS: ssSimple Routing: Simple Routing allows you to associate arbitrary routes with static methods in an ASP.NET application through attribution.SlimCRM: Aplicación de referencia de buenas prácticas de programaciónTalkBoard: ????????,?????????!uHelpsy - Umbraco Helper Library: uHelpsy is a tiny (but growing) library which makes programatically interacting with Umbraco 4.5.2 much more pleasant. It provides helper methods for creating and updating nodes, working with the Umbraco cache, and dealing with unpublished nodes. VCSS: VCSS is a decorated version of CSS (Cascading Style Sheets) that allows you to specify variables and also nest rules. The VCSS file can be compiled into a standard CSS file to be used on any website.Vote: ?,???????????????!WP7 GPS Simulator: Use this project to simulate GPS while doing development on your Windows Phone 7.WPF_CAD: this proyect it's a college proyect form grafic computer course. Consist in the development of a cad soft implementing all grafics algoritms.Xml-Racing: Réaliser une application Web 3-tiers qui permette d'interroger une BD et de restituer les infos sous forme de graphiques et cartes.

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  • CodePlex Daily Summary for Wednesday, January 12, 2011

    CodePlex Daily Summary for Wednesday, January 12, 2011Popular ReleasesGoogle URL Shortener API for .NET: Google URL Shortener API v1: According follow specification: http://code.google.com/apis/urlshortener/v1/reference.htmljGestures: a jQuery plugin for gesture events: 0.81: added event substitution for IE updated index.htmlStyleCop for ReSharper: StyleCop for ReSharper 5.1.14986.000: A considerable amount of work has gone into this release: Features: Huge focus on performance around the violation scanning subsystem: - caching added to reduce IO operations around reading and merging of settings files - caching added to reduce creation of expensive objects Users should notice condsiderable perf boost and a decrease in memory usage. Bug Fixes: - StyleCop's new ObjectBasedEnvironment object does not resolve the StyleCop installation path, thus it does not return the ...SQL Monitor - tracking sql server activities: SQL Monitor 3.1 beta 1: 1. support alert message template 2. dynamic toolbar commands depending on functionality 3. fixed some bugs 4. refactored part of the code, now more stable and more clean upFacebook C# SDK: 4.2.1: - Authentication bug fixes - Updated Json.Net to version 4.0.0 - BREAKING CHANGE: Removed cookieSupport config setting, now automatic. This download is also availible on NuGet: Facebook FacebookWeb FacebookWebMvcUmbraco CMS: Umbraco 4.6: The Umbraco 4.6 (codename JUNO) release contains many new features focusing on an improved installation experience, a number of robust developer features, and contains nearly 200 bug fixes since the 4.5.2 release. Improved installer experience Updated Starter Kits (Simple, Blog, Personal, Business) Beautiful, free, customizable skins included Skinning engine and Skin customization (see Skinning Documentation Kit) Default dashboards on install with hide option Updated Login timeout ...ArcGIS Editor for OpenStreetMap: ArcGIS Editor for OpenStreetMap 1.1 beta2: This is the beta2 release for the ArcGIS Editor for OpenStreetMap version 1.1. Changes from version 1.0: Multi-part geometries are now supported. Homogeneous relations (consisting of only lines or only polygons) are converted into the appropriate multi-part geometry. Mixed relations and super relations are maintained and tracked in a stand-alone relation table. The underlying editing logic has changed. As opposed to tracking the editing changes upon "Save edit" or "Stop edit" the changes a...Hawkeye - The .Net Runtime Object Editor: Hawkeye 1.2.5: In the case you are running an x86 Windows and you installed Release 1.2.4, you should consider upgrading to this release (1.2.5) as it appears Hawkeye is broken on x86 OS. I apologize for the inconvenience, but it appears Hawkeye 1.2.4 (and probably previous versions) doesn't run on x86 Windows (See issue http://hawkeye.codeplex.com/workitem/7791). This maintenance release fixes this broken behavior. This release comes in two flavors: Hawkeye.125.N2 is the standard .NET 2 build, was compile...Phalanger - The PHP Language Compiler for the .NET Framework: 2.0 (January 2011): Another release build for daily use; it contains many new features, enhanced compatibility with latest PHP opensource applications and several issue fixes. To improve the performance of your application using MySQL, please use Managed MySQL Extension for Phalanger. Changes made within this release include following: New features available only in Phalanger. Full support of Multi-Script-Assemblies was implemented; you can build your application into several DLLs now. Deploy them separately t...EnhSim: EnhSim 2.3.0: 2.3.0This release supports WoW patch 4.03a at level 85 To use this release, you must have the Microsoft Visual C++ 2010 Redistributable Package installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84 To use the GUI you must have the .NET 4.0 Framework installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992 - Changed how flame shoc...AutoLoL: AutoLoL v1.5.3: A message will be displayed when there's an update available Shows a list of recent mastery files in the Editor Tab (requested by quite a few people) Updater: Update information is now scrollable Added a buton to launch AutoLoL after updating is finished Updated the UI to match that of AutoLoL Fix: Detects and resolves 'Read Only' state on Version.xmlTweetSharp: TweetSharp v2.0.0.0 - Preview 7: Documentation for this release may be found at http://tweetsharp.codeplex.com/wikipage?title=UserGuide&referringTitle=Documentation. Note: This code is currently preview quality. Preview 7 ChangesFixes the regression issue in OAuth from Preview 6 Preview 6 ChangesMaintenance release with user reported fixes Preview 5 ChangesMaintenance release with user reported fixes Third Party Library VersionsHammock v1.0.6: http://hammock.codeplex.com Json.NET 3.5 Release 8: http://json.codeplex.comExtended WPF Toolkit: Extended WPF Toolkit - 1.3.0: What's in the 1.3.0 Release?BusyIndicator ButtonSpinner ChildWindow ColorPicker - Updated (Breaking Changes) DateTimeUpDown - New Control Magnifier - New Control MaskedTextBox - New Control MessageBox NumericUpDown RichTextBox RichTextBoxFormatBar - Updated .NET 3.5 binaries and SourcePlease note: The Extended WPF Toolkit 3.5 is dependent on .NET Framework 3.5 and the WPFToolkit. You must install .NET Framework 3.5 and the WPFToolkit in order to use any features in the To...sNPCedit: sNPCedit v0.9d: added elementclient coordinate catcher to catch coordinates select a target (ingame) i.e. your char, npc or monster than click the button and coordinates+direction will be transfered to the selected row in the table corrected labels from Rot to Direction (because it is a vector)Ionics Isapi Rewrite Filter: 2.1 latest stable: V2.1 is stable, and is in maintenance mode. This is v2.1.1.25. It is a bug-fix release. There are no new features. 28629 29172 28722 27626 28074 29164 27659 27900 many documentation updates and fixes proper x64 build environment. This release includes x64 binaries in zip form, but no x64 MSI file. You'll have to manually install x64 servers, following the instructions in the documentation.VivoSocial: VivoSocial 7.4.1: New release with bug fixes and updates for performance.UltimateJB: Ultimate JB 2.03 PL3 KAKAROTO + HERMES + Spoof 3.5: Voici une version attendu avec impatience pour beaucoup : - La version PL3 KAKAROTO intégre ses dernières modification et intégre maintenant le firmware 2.43 !!! Conclusion : - UltimateJB203PSXXXDEFAULTKAKAROTO=> Pas de spoof mais disponible pour les PS3 suivantes : 3.41_kiosk 3.41 3.40 3.30 3.21 3.15 3.10 3.01 2.76 2.70 2.60 2.53 2.43 - UltimateJB203PS341_HERMES => Pas de spoof mais version hermes 4b - UltimateJB203PS341HERMESSPOOF35X => hermes 4b + spoof des firmwares 3.50 et 3.55 au li....NET Extensions - Extension Methods Library for C# and VB.NET: Release 2011.03: Added lot's of new extensions and new projects for MVC and Entity Framework. object.FindTypeByRecursion Int32.InRange String.RemoveAllSpecialCharacters String.IsEmptyOrWhiteSpace String.IsNotEmptyOrWhiteSpace String.IfEmptyOrWhiteSpace String.ToUpperFirstLetter String.GetBytes String.ToTitleCase String.ToPlural DateTime.GetDaysInYear DateTime.GetPeriodOfDay IEnumberable.RemoveAll IEnumberable.Distinct ICollection.RemoveAll IList.Join IList.Match IList.Cast Array.IsNullOrEmpty Array.W...EFMVC - ASP.NET MVC 3 and EF Code First: EFMVC 0.5- ASP.NET MVC 3 and EF Code First: Demo web app ASP.NET MVC 3, Razor and EF Code FirstVidCoder: 0.8.0: Added x64 version. Made the audio output preview more detailed and accurate. If the chosen encoder or mixdown is incompatible with the source, the fallback that will be used is displayed. Added "Auto" to the audio mixdown choices. Reworked non-anamorphic size calculation to work better with non-standard pixel aspect ratios and cropping. Reworked Custom anamorphic to be more intuitive and allow display width to be set automatically (Thanks, Statick). Allowing higher bitrates for 6-ch...New ProjectsASP.NET MVC Scaffolding: Scaffolding package for ASP.NETAstor: OData Explorer: OData ExplorerBasic Users Community: A simple user community with threads and posts.Bukkit Server Manager: BSM makes server managing easy we have multiple type and database support including: MySql, SQLite types: VPS, Dedicated, Home PCCh4CP: Chamber 4 control programDotNetNuke Telerik Library: A set of Telerik wrappers for DotNetNuke module developers to utilize which aren't yet included as of 5.6.1. Eventually this will be offloaded to the core. Enjoy Life: our fypFolderSizeChecker: It suppose to check the size of big folders in specific partition and help user to find the most disk usage location. (It's simple project so please don't expect big and complex algorithms)HomeTeamOnline: This is project of HomeTeamOnlineICSWorld: This is project of ICSWorldIMAP Client for .NET 4.0 using LumiSoft: Develop an IMAP client using this sample project based on the LumiSoft .NET open source project. This project compiles in .NET 4.0 and demonstrates how to pull email using IMAP. The purpose of the project is for email auto processing.MUIExt (Multilingual User Interface Extender): MUIExt makes it easier for SharePoint 2010 users to create multilingual sites. You'll no longer have to live with the MUI limitations or have to manage variations. It's developed in csharp.Phoenix Service Bus: The goal of this pServiceBus is to provide an API and Service Components that would make implementing an ESB Infrastructure in your environment. It's developed in C#, and also have API written for Javascript Clients PhotoSnapper: Home project just to rename photos or .mov files in a folder starting from from a user defined number.redditfier: A windows application to notify redditors with new posts.SharePoint Field Updater: Automatically update sub fields according to a lookup field. For example: Updating field "Contact" will automatically put "Contact Email" and "Address" in the appropriate text fields.TXLCMS: emptyUmbraco Spark engine: Spark macro engine for UmbracoUrdu Translation: Urdu Translation Project WFTestDesign: BizUnit WF is based on BizUnit solution that allows user to define a test using WorkFlow UI, custom activities designed in this extension and general Workflow activities.It's enable also to use breakpoint in test. It's developed in C#.WPF Date Range Slider: A WPF Date Range Slider user control written with C# to allow your users to choose a range of dates using a double thumbed slider control.WPMind Framework for WP7: This project is used to provide some Windows Phone 7 controls for Windows Phone 7 Silverlight developer. Please join us if you are interested in this project.

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  • Best of "The Moth" 2011

    - by Daniel Moth
    Once again (like in 2004, 2005, 2006, 2007, 2008, 2009, 2010) the time has come to wish you a Happy New Year and to share my favorite posts from the year we just left behind. 1. My first blog entry in January and last one in December were both about my Windows Phone app: Translator by Moth and Translator by Moth v2. In between, I shared a few code snippets for Windows Phone development including a watermark textbox, a scroll helper, an RTL helper and a network connectivity helper - there will be more coming in 2012. 2. Efficiently using Microsoft Office products is the hallmark of an efficient Program Manager (and not only), and I'll continue sharing tips on this blog in that area. An example from last year is tracking changes in SharePoint-hosted Word document. 3. Half-way through last year I moved from managing the parallel debugger team to managing the C++ AMP team (both of them in Visual Studio 11). That means I had to deprioritize sharing content on VS parallel debugging features (I promise to do that in 2012), and it also meant that I wrote a lot about C++ AMP. You'll need a few cups of coffee to go through all of it, and most of the links were aggregated on this single highly recommended post: Give a session on C++ AMP – here is how You can stay tuned for more by subscribing via one of the options on the left… Comments about this post by Daniel Moth welcome at the original blog.

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  • Spending the summer at camp… Web Camp, that is

    - by Jon Galloway
    Microsoft is sponsoring a series of Web Camps this summer. They’re a series of free two day events being held worldwide, and I’m really excited about being taking part. The camp is targeted at a broad range of developer background and experience. Content builds from 101 level introductory material to 200-300 level coverage, but we hit some advanced bits (e.g. MVC 2 features, jQuery templating, IIS 7 features, etc.) that advanced developers may not yet have seen. We start with a lap around ASP.NET & Web Forms, then move on to building and application with ASP.NET MVC 2, jQuery, and Entity Framework 4, and finally deploy to IIS. I got to spend some time working with James before the first Web Camp refining the content, and I think he’s packed about as much goodness into the time available as is scientifically possible. The content is really code focused – we start with File/New Project and spend the day building a real, working application. The second day of the Web Camp provides attendees an opportunity to get hands on. There are two options: Join a team and build an application of your choice Work on a lab or tutorial James Senior and I kicked off the fun with the first Web Camp in Toronto a few weeks ago. It was sold out, lots of fun, and by all accounts a great way to spend two days. I’m really enthusiastic about the format. Rather than just listening to speakers and then forgetting everything in a few days, attendees actually build something of their choice. They get an opportunity to pitch projects they’re interested in, form teams, and build it – getting experience with “real world” problems, with all the help they need from experienced developers. James got help on the second day practical part from the good folks that run Startup Weekend. Startup Weekend is a fantastic program that gathers developers together to build cool apps in a weekend, so their input on how to organize successful teams for weekend projects was invaluable. Nick Seguin joined us in Toronto, and in addition to making sure that everything flowed smoothly, he just added a lot of fun and excitement to the event, reminding us all about how much fun it is to come up with a cool idea and just build it. In addition to the Toronto camp, I’ll be at the Mountain View, London, Munich, and New York camps over the next month. London is sold out, but the rest still have space available, so come join us! Here’s the full list, with the ones I’ll be at bolded because - you know - it’s my blog. The the whole speaker list is great, including Scott Guthrie, Scott Hanselman, James Senior, Rachel Appel, Dan Wahlin, and Christian Wenz. Toronto May 7-8 (James Senior and I were thrown out on our collective ears) Moscow May 19 Beijing May 21-22 Shanghai May 24-25 Mountain View May 27-28 (I’m speaking with Rachel Appel) Sydney May 28-29 Singapore June 04-05 London June 04-05 (I’m speaking with Christian Wenz – SOLD OUT) Munich June 07-08 (I’m speaking with Christian Wenz) Chicago June 11-12 Redmond, WA June 18-19 New York June 25-26 (I’m speaking with Dan Wahlin) Come say hi!

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  • My Mother Bought a Droid

    - by Ben Griswold
    I converted to iPhone two years ago when I left my former employer and my Blackberry behind. The truth is I half-heartedly purchased my iPhone. It was a great looking device, but as far as I was concerned, it was a mere toy compared to my Blackberry.  I remember hiding the toy in my briefcase when attending business meetings because I didn’t consider it to be professional enough.  I’ve since owned all three generations of the iPhone and, well, iPhone seems to have caught on. I still miss the click of the Blackberry keyboard and the blinking red light letting me know that someone/something requires my attention, but I’m officially an iPhone fanboy now.  My mom called last weekend and asked if she should buy an iPhone. I talked her ear off about everything I love about iPhone. I went on for about twenty minutes. I couldn’t help myself. I mentioned everything from my podcast subscriptions to the application which manages my workouts.  I went as far as to say that someday all smart phones will be referred to as iPhones just like all tissues are referred to as Kleenex and all sodas are referred to as Cokes.  I was really on a roll and then I stopped. I had to…the call dropped.  There I was, strategically standing in the far corner of my backyard where I get the most reliable AT&T reception and the call drops in middle of my iPhone pitch.  Folks, I don’t care how good a salesperson you are, it’s tough to recover from a situation like this.   I dialed my mom back and jokingly asked if she was planning to make calls with her new phone. I explained that AT&T is bound to provide better service eventually but I’m not sure she should wait. After all, I have troubles with the network in San Diego and I can only image how bad it would be for her in Western Massachusetts. Mom called back a few days later exclaiming, “I bought a Droid! I love this phone! I haven’t done anything with it but make phone calls, but I love it.”  I had to laugh.  My mom made the right call (pun intended.)  The iPhone is an amazing device, but owners are constantly reminded that its core function (it’s a phone, remember?) is subpar.  If you love gadgets, you’re probably enthralled by iPhone’s many bells and whistles and, relatively speaking, the terrible phone service might not amount to much.  (Maybe it amounts to a rant on your blog.) The overall iPhone offering is so attractive that consumers are willing to wait for AT&T to straighten up their act or wait until Apple grants a choice of carriers.  But I don’t see either of these remedies coming soon. In the interim, I’m willing to take my iPhone for what it is and just continue to enjoy my favorite features while pretending that poor coverage isn’t a big deal. With any luck, more and more reasonable folks will recognize that Android Phones are legitimate players in the smart phone space, they will buy loads of them and there will become plenty of functional phones to borrow when my “phone” is showing zero bars.  Heck, I’m already covered when I visit my mom.

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  • CRM at Oracle Series: Email Marketing

    - by tony.berk
    Anyone doubt that companies are sending more and more emails out to their existing customers and prospects? Effective email marketing requires a scalable platform which integrates with your CRM system. The email marketing system should also have key capabilities to ensure your maximizing your investment such as handling email bounces and click thru, tracking open messages and adhering to customer opt out and other personalization options. As part of the "CRM at Oracle" series, we've discussed other marketing topics including web marketing integration, real-time decisions and marketing business intelligence. Today's "CRM at Oracle" slidecast discusses how Oracle replaced a number of legacy "bulk" email systems with Siebel Email Marketing and is taking advantage of key functionality and integration to other Siebel CRM components. CRM at Oracle: Email Marketing Click here to learn more about Siebel Email Marketing and other Siebel Marketing products. Are you enjoying the CRM at Oracle Series? We are working on more topics for this year, but if there is a particular CRM area or function which you'd like to hear how Oracle implemented it internally, leave us a comment and we'll try to get it on our list.

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  • Copyrights concerning code snippets and larger amounts of code

    - by JustcallmeDrago
    I am designing a public code repository. Users will be allowed to post and edit whatever amount of code they want, from code snippets to entire multi-file projects. I have a few major legal concerns about this: Not getting sued/shut down - I feel the site would be a much easier target than tracking down an individual user to sue. I have looked around a bit and see links to legal info in the footer of each page is common. What specific things should I do--and what does does a site such as YouTube (which I see copyrighted material on all the time) do--for protection? Citing sources and editing sourced code - If a user wants to post code that isn't theirs, what concerns/safeguards should I have? Will a link suffice, and what do I need further to allow the code to be edited (to improve it for example)? What can happen if a user posts copyrighted code without citing it? Large chunks of code - What legal differences should I look out for as the amount grows? Not having a mess of licenses for the site - I would like to have a single license (like RosettaCode) that keeps things simple for interaction on the site. I want the code to be postable and editable. I have looked into StackOverflow's CreativeCommons license a little and it says that If you alter, transform, or build upon this work, you may distribute the resulting work only under the same or similar license to this one. And on RosettaCode: All software found on Rosetta Code should be considered potentially hazardous. Use at your own risk. Be aware that all code on Rosetta Code is under the GNU Free Documentation License, as are any edits made by contributors. See Rosetta Code:Copyrights for details. What other licenses are like this? Commercializing the site - In what ways can I and can't I make money off of a site that contains code like this? All code will be publicly visible. Initial thoughts are having ads or making money by charging for advanced features.

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  • Is there a way to track data structure dependencies from the database, through the tiers, all the way out to a web page?

    - by Sean Mickey
    When we design applications, we generally end up with the same tiered sets of data structures: A persistent data structure that is described using DDL and implemented as RDBMS tables and columns. A set of domain objects that consist primarily of data structures, usually combined with business-rule level logic, that are implemented in a programming language such as Java. A set of service layer interfaces that directly support use case implementations (which use the domain data structures as parameters), implemented as EJBs or something equivalent in another programming language. UI screens that allow users to C reate, R etrieve, U pdate, and (maybe) D elete all manner of data structures and graphs of data structures, with numerous screens and with multiple UI widgets, all structured to support the same data structures. But if you want to change the data structures in any of these tiers, it always seems extremely difficult to assess the impact(s) the change will have across the application. UML can help, but tracing through diagram after diagram is not a real solution to this problem. The best I have ever seen was a homespun data tracking spreadsheet document that listed all of the data structures and walked the relationships from tier-to-tier. Is there a tool or accepted approach that makes it easy to identify a data structure in any tier and easily obtain a list of all dependent: database table and column data structures domain object data structures service layer interface methods and parameter data structures screen & UI component data structures

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  • Getting More Out of UPK

    - by [email protected]
    Are you getting the most out of UPK? Remember the idea of streamlining your content creation efforts? How about the concept of collaboration during development? How are you leveraging the System Process Documents or Test Scripts? Is your training team benefiting from the creation of process documentation? Is UPK linked into the help menu of your application or your even at the browser level (Smart Help)? Many customers underutilize UPK. Some customers just think of UPK as a training creation solution or just for creating documentation. To get the full value of UPK you need to first evaluate how the UPK developer is installed. Single User or Multi User? If you have more than two developers of UPK, then there is a significant benefit from installing UPK in multi user mode. This helps drive collaboration, automatic version control and better facilitation of the workflow and state features with use of customized views for the developers. Has your organization installed Usage Tracking? How are the outputs deployed and for how many applications? If these questions have you thinking about your overall usage of UPK and you see significant improvement by using more of what UPK has to offer, then it could be time for a UPK Health Check. Contact your UPK Sales Consultant to help understand your environment and how to maximize the value of UPK and start getting more out of the product.

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  • CodePlex Daily Summary for Friday, June 11, 2010

    CodePlex Daily Summary for Friday, June 11, 2010New ProjectsBIxPress Community Edition: SSIS Toolset BIDS Addin,Audit,Notify,Deploy,Template: BI xPress is a BIDS Addin/standalone application for SQL Developer/DBA. This tool has many features including Auditing, Notification, Deployment, P...C# Shell (cash): Cash is a command-line interpreter (shell), written in C#. It is part of an project to produce tools which replace the traditional GNU/Linux user-l...Chernarus Life Revivved: Chernarus life revivved for arma 2 multiplayerDKAL: DKAL is a distributed authorization policy language. This project contains an engine for running DKAL policies. It is implemented primarly in F#.ImageResizer for Albulle: Application permettant de déployer le contenu pour une la galerie photos php Albulle. L'objectif est de faciliter et automatiser le redimensionnem...Intraweb Active Directory Authentication Demo: A simple demo created using Delphi 7 and Intraweb 9.0.42 with the Active Directory Helper interface to authenticate a user to Active Directory. ...Lokad CQRS - build scalable web sites and enterprise solutions on Windows Azure: Lokad CQRS helps to build scalable cloud applications for Windows Azure. It provides time-proven guidance and .NET Application Blocks to help arc...LRS: Write a concise, reader-focused summary. Write a concise, reader-focused summary. Write a concise, reader-focused summary. ManagementPeople99: ...MEDILIG - MEDICAL LIFE GUARD: Cross-platform EHR/EMR software for the design, implementation and use of autonomous, open database models for multilingual clinical data managemen...NETris - ASP .NET, AJAX, Web Service based Tetris Game: Tetris game with business logic provided via Web Services.Peace Through Force: Peace Through Force is a 2D side scrolling tactical shooter developed in XNA Game Studio 3.1 using C#. The game is targeted to be made available o...Powwa: Util to show battery status and cpu speed on laptop. Uses jWMI's for interfacing with Windows' WMI.Resource Management System: Resource Management system for Internal purpose using WPF,WCF and SilverlighttChat - ASP.NET, Ajax & Web Service based Chat Room: Simple chat room application. Technology: ASP .NET, Ajax, Web Services and MS SQL Server Database. Uses ASP .NET authentication mechanism.Test Project (ignore): This is used to demonstrate CodePlex at meetings. Please ignore this project.Transform Config: Transfom Config lets you use the new configuration transformation feature in Visual Studio 2010 without performing a publish on a web application p...unsocialcity: trying to make a game for facebook called <projectname> - just seemed like a fun idea http://apps.facebook.com/unsocialcityVorbisPlayer: VorbisPlayer is the audio user control for Silverlight games. It plays loop-sets seamless, it solves the short sound problem, and it can play sound...New ReleasesA Guide to Parallel Programming: Drop 5 - Guide Preface, Chapters 1 - 7, and code: This is Drop 5 with Guide Preface, Chapters 1 - 7, Appendix B, Glossary, and References, and the accompanying code samples. This drop requires Visu...CC.Hearts Screen Saver: CC.Hearts Screen Saver 1.0.10.610: The third release of CC.Hearts Screen Saver. Key features are: Further performance enhancements Keyboard commands (Press ? for help) Help Popu...Fiddler Delayed Responses Extension: v1 beta: UI improvement . drag and drop . session markers . icons . layout Algorithm review . Performance issues Thanks to Eric Lawrence for his ideas.FontViewer 2010: FontViewer 2010 (Codename Eraser): This is the installer for the development version ("Eraser") of FontViewer 2010. Because many of the features are under development, functionality...Genuilder: Genuilder 1.2: First release of Genuilder.Extensibility.ImageResizer for Albulle: ImageResizer1.0-bin: Première version. 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It's all been thrown together quickly so it's lacking error handling etc, but it's still fully function...UrzaGatherer: UrzaGatherer v2.0.2: Integrate the support of SQL Server Compact Edition 3.5 SP2 for a better portability.Value Injecter: map anything to anything anyway you might imagine: ValueInjecter 1.9: Features map anything to anything flattening unflattening includes sample projects for: asp.net mvc asp.net web-forms win-formsVCC: Latest build, v2.1.30610.0: Automatic drop of latest buildVisual Studio DSite: Picture SlideShow Viewer (Visual C++ 2008): A picture slidershow viewer.VorbisPlayer: VorbisPlayer: The first release of the Silverlight VorbisPlayer, including source code and example files.WCF 4 Templates for Visual Studio 2010: AnonymousOverHttps Template: Produces a WCF service application configured for anonymous calls over HTTPS/SSL. Supplies a BasicHttpBinding default configured for Transport secu...Most Popular ProjectsHaoRan_TokyoTyrantClient.NET Transactional File ManagerSOLID by exampleMemetic NPC Behavior ToolkitSharpotify - Spotify .Net LibraryWCF 4 Templates for Visual Studio 2010SFTP Component for .NET CSharp, VB.NET, and ASP.NETUltimate FTP Component for .NET C#, VB.NET and ASP.NETAnurag Pallaprolu's Code RepositoryBigfootMVCMost Active ProjectsCommunity Forums NNTP bridgejQuery Library for SharePoint Web ServicesRhyduino - Arduino and Managed Codepatterns & practices – Enterprise LibraryNB_Store - Free DotNetNuke Ecommerce Catalog ModuleCassandraemonBlogEngine.NETMediaCoder.NETAndrew's XNA HelpersStyleCop

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  • Know Your Audience, And/Or Your Customer

    - by steve.diamond
    Yesterday I gave an internal presentation to about 20 Oracle employees on "messaging," not messaging technology, but embarking on the process of building messages. One of the elements I covered was the importance of really knowing and understanding your audience. As a humorous reference I included two side-by-side photos of Oakland A's fans and Oakland Raiders fans. The Oakland A's fans looked like happy-go-lucky drunk types. The Oakland Raiders fans looked like angry extras from a low budget horror flick. I then asked my presentation attendees what these two groups had in common. Here's what I heard. --They're human (at least I THINK they're human). --They're from Oakland. --They're sports fans. After that, it was anyone's guess. A few days earlier we were putting the finishing touches on a sales presentation for one of our product lines. We had included an upfront "lead in" addressing how the economy is improving, yet that doesn't mean sales executives will have any more resources to add to their teams, invest in technology, etc. This "lead in" included miscellaneous news article headlines and statistics validating the slowly improving economy. When we subjected this presentation to internal review two days ago, this upfront section in particular was scrutinized. "Is the economy really getting better? I (exclamation point) don't think it's really getting better. Haven't you seen the headlines coming out of Greece and Europe?" Then the question TO ME became, "Who will actually be in the audience that sees and hears this presentation? Will s/he be someone like me? Or will s/he be someone like the critic who didn't like our lead-in?" We took the safe route and removed that lead in. After all, why start a "pitch" with a component that is arguably subjective? What if many of our audience members are individuals at organizations still facing a strong headwind? For reasons I won't go into here, it was the right decision to make. The moral of the story: Make sure you really know your audience. Harness the wisdom of the information your organization's CRM systems collect to get that fully informed "customer view." Conduct formal research. Conduct INFORMAL research. Ask lots of questions. Study industries and scenarios that have nothing to do with yours to see "how they do it." Stop strangers in coffee shops and on the street...seriously. Last week I caught up with an old friend from high school who recently retired from a 25 year career with the USMC. He said, "I can learn something from every single person I come into contact with." What a great way of approaching the world. Then, think about and write down what YOU like and dislike as a customer. But also remember that when it comes to your company's products, you are most likely NOT the customer, so don't go overboard in superimposing your own world view. Approaching the study of customers this way adds rhyme, reason and CONTEXT to lengthy blog posts like this one. Know your audience.

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  • Java EE 7 Status Update - November 2012

    - by arungupta
    Here is a quick status update on different components that are targeted to be included in the Java EE 7 Platform: Java EE 7 Platform (JSR 342) - Early Draft 2 (list, project, javadocs ?) Java Persistence API 2.1 (JSR 338) - Early Draft 2 (list, project, javadocs ?) Java API for RESTful Web Services 2.0 (JSR 339) - Public Review (list, project, javadocs) Servlets 3.1 (JSR 340) - Early Draft (list, project, javadocs ?) Expression Language 3.0 (JSR 341) - Public Review (list, project, javadocs ?) Java Message Service 2.0 (JSR 343) - Early Draft (list, project, javadocs) JavaServer Faces 2.2 (JSR 344) - Early Draft (list, project, javadocs ?) Enterprise JavaBeans 3.2 (JSR 345) - Early Draft (list, project, javadocs ?) Context & Dependency Injection 1.1 (JSR 346) - Early Draft (list, project, javadocs) Bean Validation 1.1 (JSR 349) - Public Review (list, project, javadocs ?) JCACHE Java Temporary Caching API (JSR 107) - Early Draft (list, project, javadocs) Batch Applications for the Java Platform (JSR 352) - Early Draft (list, project, javadocs) Java API for JSON Processing (JSR 353) - Early Draft (list, project, javadocs) Java API for WebSocket (JSR 356) - Early Draft (list, project, javadocs) As evident, all the components have released at least an Early Draft specification. Some have released second Early Draft and some even have a Public Review in different stages. Several implementations are already integrated in GlassFish 4. Promoted Builds. Which ones are you tracking or contributing ? Make sure to file an issue so that your usecase and needs are addressed. Download GlassFish 4. Promoted Build and provide feedback.  

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  • Use a Free Tool to Edit, Delete, or Restore the Default Hosts File in Windows

    - by Lori Kaufman
    The hosts file in Windows contains mappings of IP addresses to host names, like an address book for your computer. Your PC uses IP addresses to find websites, so it needs to translate the host names into IP addresses to access websites. When you enter a host name in a browser to visit a website, that host name is looked up in DNS servers to find the IP address. If you enter IP addresses and host names for websites you visit often, these websites will load faster, because the hosts file is loaded into memory when Windows start and overrides DNS server queries, creating a shortcut to the sites. Because the hosts file is checked first, you can also use it to block websites from tracking your activities on the internet, as well as block ads, banners, third-party cookies, and other intrusive elements on webpages. Your computer has its own host address, known as its “localhost” address. The IP address for localhost is 127.0.0.1. To block sites and website elements, you can enter the host name for the unwanted site in the hosts file and associate it with the localhost address. Blocking ads and other undesirable webpage elements, can also speed up the loading of websites. You don’t have to wait for all those items to load. The default hosts file that comes with Windows does not contain any host name/IP address mappings. You can add mappings manually, such as the IP address 74.125.224.72 for www.google.com. As an example of blocking an ad server website, you can enter the following line in your hosts file to block doubleclick.net from serving you ads. How To Use USB Drives With the Nexus 7 and Other Android Devices Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It

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  • Interacting with clients using project management systems

    - by Keyo
    I work in web development, that involves a lot of smaller custom projects rather than one large product. Requirements and specifications are always coming from outside the company. We've setup a ticket tracking system (Active Collab, which is rubbish compared to redmine btw) and given access to clients so they can submit issues. The idea being that less time is taken up with long phone conversations and emails. I think it can work really well if done right. However I'm not so sure it's always a good thing. Feature requests have gone up a lot on some projects. The system also needs to be friendly to non-developers while having the many features that developers use. Developers' tickets do not always map 1-to-1 with the tickets clients will create. So the requirements and broader tickets need to be separated from the more specific developer (specification) related tickets. Perhaps we could use two systems, one for clients to submit their requirements or describe a bug, and one for developers to create tickets like implement method x in class y. Maybe this can be achieved by structuring tickets into more appropriate categories or creating sub-tickets under a feature request ticket. I've briefly looked into Pivotal Tracker and it has a fundamentally different workflow. I would like to know how others are communicating with clients and keeping the technical workflow separate from the non-technical workflow. What tools do you use and how do you use them?

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  • What is spreadsheet useful for?

    - by zvrba
    I have been in computer business for 15 years in various roles (sysadmin, developer, researcher), and I have never encountered someone using excel for something more advanced than for formatting tables, or as an ad-hoc database that could have been maintained in a text-file. I had to do heavy data-processing and plotting and for that I used some perl scripts + gnuplot, got tiredof it, and went over to R eventually. 2D spreadsheet just didn't seem well-suited for doing statistical analyses over 5-dimensional datasets (not to mention that it produces UGLY plots). I attempted to use spreadsheet for time-tracking, and found out that I would have better been served by a relational database, so I gave up on using excel for that too. For example, it's important to consistently name tasks, and I needed to find out unique task names in a given column across several sheets (I had one timesheet for each month). How do you make such "query" in a program that essentially evaluates independent cells and has little notion of relations between them? So, what are spreadsheets useful for? Why do they have a bunch of mathematical stuff built into them when, AFAICT, people use them mostly as table formatters or bad substitutes for databases?

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  • Tunlr Gives Non-US Residents Access to Hulu, Netflix, and More

    - by Jason Fitzpatrick
    If you’re outside the US market and looking to enjoy US streaming services like Hulu, Netflix, and more, Tunlr is a free and simple service that will get you connected. Unlike other tools that are more expensive (both in price and in hardware/bandwidth overhead) like VPN services, Tunlr doesn’t set up a full tunnel but instead serves as an alternative DNS server that allows you to access previously blocked content. From the Tunlr FAQ: Tunlr does not provide a virtual private network (VPN). Tunlr is a DNS (domain name system) unblocking service. We’re using sophisticated technologies (a.k.a. the Tunlr Secret Sauce ©) to re-adress certain data envelopes, tricking the receiver into thinking the envelope originated from within the U.S. For these data envelopes, Tunlr is transparently creating a network tunnel from your location to our U.S.-based servers. Any data that’s not directly related to the video or music content providers which Tunlr supports is not only left untouched, it’s also not even routed through Tunlr. Hit up the link below for more information about the service, including how to set it up on various operating systems, portable devices, and gaming consoles. Tunlr [via gHacks] HTG Explains: Why You Only Have to Wipe a Disk Once to Erase It HTG Explains: Learn How Websites Are Tracking You Online Here’s How to Download Windows 8 Release Preview Right Now

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  • How to Monitor the Bandwidth Consumption of Individual Applications

    - by Jason Fitzpatrick
    Yesterday we showed you how to monitor and track your total bandwidth usage, today we’re back to show you how to keep tabs on individual applications and how much bandwidth they’re gobbling up. We’ve received several reader requests, both by email and in the aforementioned post about bandwidth tracking, for a good way to track the data consumption of individual applications. How-To Geek reader Oaken noted that he used NetWorx to track his total bandwidth usage but another application, NetBalancer, to keep tabs on individual applications. We took NetBalancer for a spin and it’s a great solution for monitoring bandwidth at the application level. Let’s take it for a spin and start monitoring our applications. Latest Features How-To Geek ETC How To Remove People and Objects From Photographs In Photoshop Ask How-To Geek: How Can I Monitor My Bandwidth Usage? Internet Explorer 9 RC Now Available: Here’s the Most Interesting New Stuff Here’s a Super Simple Trick to Defeating Fake Anti-Virus Malware How to Change the Default Application for Android Tasks Stop Believing TV’s Lies: The Real Truth About "Enhancing" Images The Legend of Zelda – 1980s High School Style [Video] Suspended Sentence is a Free Cross-Platform Point and Click Game Build a Batman-Style Hidden Bust Switch Make Your Clock Creates a Custom Clock for your Android Homescreen Download the Anime Angels Theme for Windows 7 CyanogenMod Updates; Rolls out Android 2.3 to the Less Fortunate

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  • intermittent DNS problems

    - by jemminger
    How would I go about tracking this issue down? One of my websites has been up for years without issue. We're using Godaddy's nameservers for our domain. Lately in the past two weeks, I've noticed that once from home on my Cox cable connection, I could not connect to the site... it said the domain could not be resolved. I checked downforeveryoneorjustme.com, and it said it was fine. The "outage" lasted maybe five minutes (through a reboot too, and I'm on a mac FWIW) and then it started working again. Then it happened again this week, but from our office on a different Cox connection. Then it happened again from the office, but for a different domain. I called Cox during one outage, and the tech there could resolve the domain without a problem. When these outages are occurring, I can issue "host mydomain.com" and get "domain not found", but using "host mydomain.com 8.8.8.8" will resolve normally. Where do I start? We're getting reports now that our customers are experiencing it too.

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  • Site too large to officially use Google Analytics?

    - by Jeff Atwood
    We just got this email from the Google Analytics team: We love that you love our product and use it as much as you do. We have observed however, that a website you are tracking with Google Analytics is sending over 1 million hits per day to Google Analytics servers. This is well above the "5 million pageviews per month per account" limit specified in the Google Analytics Terms of Service. Processing this amount of data multiple times a day takes up valuable resources that enable us to continue to develop the product for all Google Analytics users. Processing this amount of data multiple times a day takes up valuable resources that enable us to continue to develop the product for all Google Analytics users. As such, starting August 23rd, 2010, the metrics in your reports will be updated once a day, as opposed to multiple times during the course of the day. You will continue to receive all the reports and features in Google Analytics as usual. The only change will be that data for a given day will appear the following day. We trust you understand the reasons for this change. I totally respect this decision, and I think it's very generous to not kick us out. But how do we do this the right way -- what's the official, blessed Google way to use Google Analytics if you're a "whale" website with lots of hits per day? Or, are there other analytics services that would be more appropriate for very large websites?

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  • SOA Governance Starts with People and Processes

    - by Jyothi Swaroop
    While we all agree that SOA Governance is about People, Processes and Technology. Some experts are of the opinion that SOA Governance begins with People and Processes but needs to be empowered with technology to achieve the best results. Here's an interesting piece from David Linthicum on eBizq: In the world of SOA, the concept of SOA governance is getting a lot of attention. However, how SOA governance is defined and implemented really depends on the SOA governance vendor who just left the building within most enterprises. Indeed, confusion is a huge issue when considering SOA governance, and the core issues are more about the fundamentals of people and processes, and not about the technology. SOA governance is a concept used for activities related to exercising control over services in an SOA, including tracking the services, monitoring the service, and controlling changes made to the services, simple put. The trouble comes in when SOA governance vendors attempt to define SOA governance around their technology, all with different approaches to SOA governance. Thus, it's important that those building SOAs within the enterprise take a step back and understand what really need to support the concept of SOA governance. The value of SOA governance is pretty simple. Since services make up the foundation of an SOA, and are at their essence the behavior and information from existing systems externalized, it's critical to make sure that those accessing, creating, and changing services do so using a well controlled and orderly mechanism. Those of you, who already have governance in place, typically around enterprise architecture efforts, will be happy to know that SOA governance does not replace those processes, but becomes a mechanism within the larger enterprise governance concept. People and processes are first thing on the list to get under control before you begin to toss technology at this problem. This means establishing an understanding of SOA governance within the team members, including why it's important, who's involved, and the core processes that are to be follow to make SOA governance work. Indeed, when creating the core SOA governance strategy should really be independent of the technology. The technology will change over the years, but the core processes and discipline should be relatively durable over time.

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