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• Mise à jour Partner Enablement Oracle University (novembre)

  - by swalker

  Executive overview of Oracle Fusion Applications in 1-day from your desktop Designed from the ground up using the latest technology advances and incorporating the best practices gathered from Oracle's thousands of customers, Oracle Fusion Applications are 100% open-standards-based business applications that set a new standard for the way we innovate, work, and adopt technology. Learn more about them: Oracle University has scheduled a 1–day executive overview as a Live Virtual Class on the following dates: 1 December 2 December Your OPN discount applies to the standard price shown on the website. New In Class and Online dates will be shared on education.oracle.com. Book online or contact your local Oracle University representative for scheduling requests and more information. Deux nouvelles formations intensives OPN Only Boot Camps Les formations OPN Only Boot Camps suivantes viennent d'être mises à disposition : Formation technique intensive de 3 jours Oracle Exadata 11g  : Vous prépare à devenir un Spécialiste certifié de l’implémentation Oracle Exadata 11g Actuellement prévue en Allemagne, au Royaume-Uni Possibilité d'organisation dans tous les pays Dates des classes virtuelles en direct : 15-17 fév. 2012 & 16-18 mai 2012 Formation intensive de 5 jours Oracle BI Enterprise Edition 11g Implementation Actuellement prévue en Suède Possibilité d'organisation dans tous les pays Consulter le calendrier complet des formations OPN Only Boot Camp. Nouveautés du côté des certifications : Java SE 7 Soyez parmi les premiers à obtenir la certification Java SE 7 . Les examens suivants sont depuis peu disponibles en bêta test : Code et intitulé de l'examen Filière de certification 1Z1-805 Upgrade to Java SE 7 Programmer (Bêta jusqu'au 17 déc. 2011) Professionnel certifié Oracle (Certified Professional), Programmeur Java SE 7 1Z1-803 Java SE 7 Programmer I (Bêta jusqu'au 17 déc. 2011) Associé certifié Oracle (Certified Associate), Programmeur Java SE 7 Un examen bêta vous confère deux avantages distincts : vous serez parmi les premiers à obtenir la certification, vous bénéficiez d'un tarif réduit. Les examens bêta peuvent être passés dans n'importe quel Centre de test Pearson VUE. Nouveaux cours Parmi les nouveautés d’Oracle Université de ce mois-ci, vous trouverez : Nouveaux cours - Cliquez ici pour en savoir plus. Vos partenaires souhaitent-ils obtenir le point de vue des experts de l'Oracle University ? Conseillez-leur de consulter les newsletters suivantes de l'Oracle University " href="http://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=289&p_nl=tech" target="_blank">Newsletters Technologie Newsletters Applications Restez connecté à Oracle University : OracleMix Twitter LinkedIn Facebook

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• Oracle OpenWorld Call for MDM Papers

  - by david.butler(at)oracle.com

  As the MDM Track owner, I would like to invite everyone to respond to the Oracle OpenWorld (October 2-6, Moscone Center, San Francisco) Call for Papers (https://oracleus.wingateweb.com/portal/cfp/ ). The Call for Papers is open now through Sunday, March 27. This is an outstanding opportunity for organizations familiar with MDM to tell their story to a very large, knowledgeable and intensely interested community. Opportunities for feedback and networking abound.  I would love to see MDM papers on: business drivers; business benefits; quantified ROI stories; business process optimization; implementation styles; implementation lessons learned; using master data as a service; data governance best practices; end-to-end data quality experiences; support for SOA; Chart of Accounts issues fixed; how to leverage reference data; improving EPM and/or BI across the board; operationalizing a data warehouse; support for cloud computing; compliance success stories; architecture, scalability, and mixed workload RAC platform performance examples; industry specific value propositions (Financial Services; Retail, Telecom; Manufacturing, High Tech Manufacturing, Public Sector, Health Care, …); and line of business specific value propositions (CRM, ERP, PLM, SCM, …); etc. In fact, given that MDM positively impacts all areas of operations and analytics, there are no limits to the ideas you may have for an OpenWorld presentation. When you follow the submission process, be sure to use “Master Data Management” for either the Primary or Optional track. Add “Master Data Management” as an Optional track if you are adding MDM content to a presentation on one of the following tracks: Agile; Customer Relationship Management, Oracle E-Business Suite, Product Lifecycle Management, Siebel, Sourcing and Procurement, Supply Chain Management, or one of the 18 available industry tracks. If Cloud Computing is included, please add “Cloud Computing” as a Cross-Stream Track. And don’t forget to make “MDM” a Tag, along with Business Intelligence, Cloud, CRM, Data Integration, Data Migration, Data Warehousing, EPM, or Service-Oriented Architecture whenever your content includes these items. I will personally review each submission. I hope you all keep me very busy over the next few weeks.

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• Windows Phone 7 + Azure.and a couple of nuggets

  I recently gave a talk about Windows Phone 7 at a Bizpark Camp in San Francisco.  The camp had two focuses: Azure and Windows Phone 7.  My presentation covered WP7 portion of the camp.  During my presentation I highlighted the phone platform and talked about some of the differentiators from design, technology and a business standpoint.    Whenever I watch presentations or go to tech meet-ups I feel like I get the most value when I can walk away with a few nuggets that I wouldnt necessarily have known about otherwise.  That said, I tried to add a few resources into my presentation that should be helpful when building WP7 apps.      Nuggets Seeing that the camp was focused on Azure and WP7 I decided to augment my presentation with a code sample.  The intention was to give some insight on how to approach building WP7 applications that talk to Azure.  Some colleges of mine here at Clarity have posted a sample on codeplex focused on getting up and running with WP7 and Azure..you can check it out HERE.   The project is not a hello world app, and is targeted at people who have some experience with the platform and a working knowledge of silverlight. Also, during my presentation I mentioned some limitations with the current phone sdk.  Our sample code on contains work-abounds for the following: #1 Panorama Control #2  Tilt effect #3   Animating Frame #4   Sample architecture (leveraging MVVM light)  and coding patterns.  Note: For the sample phone project we used an azure token that will expire in the next couple of months.  When that happensin the downloads section of the codeplex project there a link to a local development fabric that can be used for local development Presentation Admittedly, the slide deck is pretty design heavy, and doesnt contain much text.  This was semi-intentional to encourage people to come out to the camps and hear it first hand.  There is some additional info found the notes of the PPTX.  Dont forget to check out the full presentation at the Chicago Bizspark Camp on May 21st here at the Clarity Office.  Or on June 4th in  Los Angeles. You can DOWNLOAD the Slides here:  PPTX  |  PDF or view it inline below.  View more presentations from eklimcz. Cheers! Erik Klimczak  | [email protected] | twitter.com/eklimczDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Windows Phone 7 + Azure.and a couple of nuggets

  I recently gave a talk about Windows Phone 7 at a Bizpark Camp in San Francisco.  The camp had two focuses: Azure and Windows Phone 7.  My presentation covered WP7 portion of the camp.  During my presentation I highlighted the phone platform and talked about some of the differentiators from design, technology and a business standpoint.    Whenever I watch presentations or go to tech meet-ups I feel like I get the most value when I can walk away with a few nuggets that I wouldnt necessarily have known about otherwise.  That said, I tried to add a few resources into my presentation that should be helpful when building WP7 apps.      Nuggets Seeing that the camp was focused on Azure and WP7 I decided to augment my presentation with a code sample.  The intention was to give some insight on how to approach building WP7 applications that talk to Azure.  Some colleges of mine here at Clarity have posted a sample on codeplex focused on getting up and running with WP7 and Azure..you can check it out HERE.   The project is not a hello world app, and is targeted at people who have some experience with the platform and a working knowledge of silverlight. Also, during my presentation I mentioned some limitations with the current phone sdk.  Our sample code on contains work-abounds for the following: #1 Panorama Control #2  Tilt effect #3   Animating Frame #4   Sample architecture (leveraging MVVM light)  and coding patterns.  Note: For the sample phone project we used an azure token that will expire in the next couple of months.  When that happensin the downloads section of the codeplex project there a link to a local development fabric that can be used for local development Presentation Admittedly, the slide deck is pretty design heavy, and doesnt contain much text.  This was semi-intentional to encourage people to come out to the camps and hear it first hand.  There is some additional info found the notes of the PPTX.  Dont forget to check out the full presentation at the Chicago Bizspark Camp on May 21st here at the Clarity Office.  Or on June 4th in  Los Angeles. You can DOWNLOAD the Slides here:  PPTX  |  PDF or view it inline below.  View more presentations from eklimcz. Cheers! Erik Klimczak  | [email protected] | twitter.com/eklimczDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• On the art of self-promotion

  - by Tony Davis

  I attended Brent Ozar's Building the Fastest SQL Servers session at Tech Ed last week, and found myself engulfed in a 'perfect storm' of excellent technical and presentational skills coupled with an astute awareness of the value of promoting one's work. I spend a lot of time at such events talking to developers and DBAs about the value of blogging and writing articles, and my impression is that some could benefit from a touch less modesty and a little more self-promotion. I sense a reticence in many would-be writers. Is what I have to say important enough? Haven't far more qualified and established commentators, MVPs and so on, already said it? While it's a good idea to pick reasonably fresh and interesting topics, it's more important not to let such fears lead to writer's block. In the eyes of any future employer, your published writing is an extension of your resume. They will not care that a certain MVP knows how to solve problem x, but they will be very interested to see that you have tackled that same problem, and solved it in your own way, and described the process in your own voice. In your current job, your writing is one of the ways you can express to your peers, and to the organization as a whole, the value of what you contribute. Many Developers and DBAs seem to rely on the idea that their work will speak for itself, and that their skill shines out from it. Unfortunately, this isn't always true. Many Development DBAs, for example, will be painfully aware of the massive effort involved in tuning and adding resilience to rapidly developed applications. However, others in the organization who are unaware of what's involved in getting an application that is 'done' ready for production may dismiss such efforts as fussiness or conservatism. At the dark end of the development cycle, chickens come home to roost, but their droppings tend to land on those trying to clear up the mess. My advice is this: next time you fix a bug or improve the resilience or performance of a database or application, make sure that you use team meetings, informal discussions and so on to ensure that people understand what the problem was and what you had to do to fix it. Use your blog to describe, generally, the process you adopted, the resources you used and the insights that came from your work. Encourage your colleagues to do the same. By spreading the art of self-promotion to everyone involved in an IT project, we get a better idea of the extent of the work and the value of the contribution of all the team members. As always, we'd love to hear what you think. This very week, Simple-talk launches its new blogging platform. If any of this has moved you to 'throw your hat into the ring', drop us a mail at [email protected]. Cheers, Tony.

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• On the art of self-promotion

  - by Tony Davis

  I attended Brent Ozar’s Building the Fastest SQL Servers session at Tech Ed last week, and found myself engulfed in a ‘perfect storm’ of excellent technical and presentational skills coupled with an astute awareness of the value of promoting one’s work. I spend a lot of time at such events talking to developers and DBAs about the value of blogging and writing articles, and my impression is that some could benefit from a touch less modesty and a little more self-promotion. I sense a reticence in many would-be writers. Is what I have to say important enough? Haven’t far more qualified and established commentators, MVPs and so on, already said it? While it’s a good idea to pick reasonably fresh and interesting topics, it’s more important not to let such fears lead to writer’s block. In the eyes of any future employer, your published writing is an extension of your resume. They will not care that a certain MVP knows how to solve problem x, but they will be very interested to see that you have tackled that same problem, and solved it in your own way, and described the process in your own voice. In your current job, your writing is one of the ways you can express to your peers, and to the organization as a whole, the value of what you contribute. Many Developers and DBAs seem to rely on the idea that their work will speak for itself, and that their skill shines out from it. Unfortunately, this isn’t always true. Many Development DBAs, for example, will be painfully aware of the massive effort involved in tuning and adding resilience to rapidly developed applications. However, others in the organization who are unaware of what’s involved in getting an application that is ‘done’ ready for production may dismiss such efforts as fussiness or conservatism. At the dark end of the development cycle, chickens come home to roost, but their droppings tend to land on those trying to clear up the mess. My advice is this: next time you fix a bug or improve the resilience or performance of a database or application, make sure that you use team meetings, informal discussions and so on to ensure that people understand what the problem was and what you had to do to fix it. Use your blog to describe, generally, the process you adopted, the resources you used and the insights that came from your work. Encourage your colleagues to do the same. By spreading the art of self-promotion to everyone involved in an IT project, we get a better idea of the extent of the work and the value of the contribution of all the team members. As always, we’d love to hear what you think. This very week, Simple-talk launches its new blogging platform. If any of this has moved you to ‘throw your hat into the ring’, drop us a mail at [email protected]. Cheers, Tony.

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• What can I do to make sure my code gets maintained in a developer light environment?

  - by asjohnson

  I am a contract data analyst, so I bounce between jobs every 3-6 months, which I find to be a good fit for me, but it leads to some problems when it comes to coding. I mostly do statistics (I've asked a similar question on cross validated, but the answers there are not relevant here), but I have also found out that the business world loves excel and loves copying and pasting the same thing over and over again even more. This led me to learn how to write VBA scripts and then VB.NET programs to automate as many of these reports as I can. I am certain my programs are not the most elegant, but I put a good bit of effort into making sure they work under as many cases as I can test, I add in exceptions and try to code so the program can handle changes in the files that it processes, but there is a limit, if you remove a huge portion of the data, there is a good chance my program is going to trip up, which I accept will inevitably happen. Usually a pretty minor change in the code fixes the problem and I do try and comment my code and make it readable under the assumption that some other person will have to read it some day. My problem is that I generally get put on teams of folks with essentially no experience with programming (like VBA would be a huge stretch for anyone I work directly with). I am wondering what I should be doing as the person that wrote the code to do my best to keep it maintained. I have two approaches in mind (outlined next), but would be very happy to get any advice. Solution 1: Find the more tech savvy coworkers and run them through the programs and what basic changes can be made. Honestly automating excel is about as easy as it can get when it comes to programming, so I feel like I could teach someone the basics of maintaining it pretty quick. Solution 2: Get in touch with the IT department and show them what is going on and maybe they will be able to help. The problem here is that the IT department is constantly swamped (as I'm sure many of you know) and I feel like kind of a jerk for dumping more things on them. I do leave my personal email address with places and am willing to answer quick questions via email, but I view the need for more exhaustive maintenance as something of an inevitability and would like to make sure I do my due diligence to make sure it gets done. I imagine some combination of the two approaches outlined there, but is there any kind of heads up I should give IT? I feel like I would be annoyed if I started getting requests to fix a program that I had never seen from some random guy that is no longer there.

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• eSTEP Newsletter October 2012 now available

  - by uwes

  Dear Partners,We would like to inform you that the October '12 issue of our Newsletter is now available.The issue contains information to the following topics:News from CorpOracle Announces Oracle Solaris 11.1 at Oracle OpenWorld; Oracle Announces Oracle Exadata X3 Database In-Memory Machine; Oracle Enterprise Manager 12c introduces New Tools and Programs for Partners; Oracle Unveils First Industry-Specific Engineered System - the Oracle Networks Applications Platform,;  Oracle Unveils Expanded Oracle Cloud Offerings; Oracle Outlines Plans to Make the Future Java During JavaOne 2012 Strategy Keynote; Some interesting Java Facts and Figures; Oracle Announces MySQL 5.6 Release Candidate Technical Section What's up with LDoms (4 tech articles); Oracle SPARC T4 Systems cut Complexity, cost of Cryptographic Tasks; PeopleSoft Enterprise Financials 9.1; PeopleSoft HCM 9.1 combined online and batch benchmark,; Product Update Bulletin Oracle Solaris Cluster Oct 2012; Sun ZFS Storage 7420; SPARC Product Line Update; SPARC M-series -  New DAT 160 plus EOL of M3000 series; SPARC SuperCluster and SPARC T4 Servers Included in Enterprise Reference Architecture Sizing Tool; Oracle MagazineLearning & EventsRecently delivered Techcasts: An Update after the Oracle Open World, An Update on OVM Server for SPARC; Update to Oracle Database ApplianceReferencesBridgestone Aircraft Tire Reduces Required Disk Capacity by 50% with Virtualized Storage Solution; Fiat Group Automobiles Aligns Operational Decisions with Strategy by Using End-to-End Enterprise Performance Management System; Birkbeck, University of London Develops World-Class Computer Science Facilities While Reducing Costs with Ultrareliable and Scalable Data Infrastructure How toIntroducing Oracle System Assistant; How to Prepare a ZFS Storage Appliance to Serve as a Storage Device; Migrating Oracle Solaris 8 P2V with Oracle Database 10.2 and ASM; White paper on Best Practices for Building a Virtualized SPARC Computing Environment, How to extend the Oracle Solaris Studio IDE with NetBeans Plug-Ins; How I simplified Oracle Database 11g Installation on Oracle Linux 6You find the Newsletter on our portal under eSTEP News ---> Latest Newsletter. You will need to provide your email address and the pin below to get access. Link to the portal is shown below.URL: http://launch.oracle.com/PIN: eSTEP_2011Previous published Newsletters can be found under the Archived Newsletters section and more useful information under the Events, Download and Links tab. Feel free to explore and any feedback is appreciated to help us improve the service and information we deliver.Thanks and best regards,Partner HW Enablement EMEA

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• What to do when opensource project starts to tear apart? (or a manager tries to write code and than shouts at the team)

  - by Kabumbus

  Imagine there is an open source cross-platform project on Google code. It has lots of revisions (1000). It concentrates in itself lots technological stuff - rare stuff - it mixes top tech. It contains server, and more than one client. The project was created by a well-connected team of developers (friends) and a manager that was sponsoring project at its start up during its first few months (project now is more than a year old-sponsoring oss project is a big good deal- also gave the idea of project to developers). The project was growing in complexity and effort reqiered to continue development. Once upon a time a manager - team leader started trying to write code (he was a programmer in some other projects - not the best, but he felt like he was one). He started because one of the developers suggested an idea at the team meeting and he felt he just needed to do it on his own. He failed, and he told the dev team about it. The dev team did what he failed to do in a few days. After that, the manager feels that team codes with out him perfectly and gets the job done in short time. He felt sorry and lost and he started to crash like an old bad PC. Firstly, he started to scream (in forms of messages not in voice) he tried to tell developers that what they were doing was a bad, not-needed thing - developers kindly told him that his "beginnings" were not compilable while dev team product worked as needed. He told the developers that all work they do should be firstly discussed with him. Here is the part where we need to mention that all team members are "project owners" and logically have equal rights. The team leader suggested to the developers these options: change their dev process to go through him, or be moved from project owners to contributers. So what are our options as developers? What arguments we can provide to the team leader/manager for him to calm down? Is it possible to save the project or is it better to fork out now? An important issue is that lately we had no active ticket system, and I personally think that this was the reason the mess appeared. So... any ideas?

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• Started wrong with a project. Should I start over?

  - by solidsnake

  I'm a beginner web developer (one year of experience). A couple of weeks after graduating, I got offered a job to build a web application for a company whose owner is not much of a tech guy. He recruited me to avoid theft of his idea, the high cost of development charged by a service company, and to have someone young he can trust onboard to maintain the project for the long run (I came to these conclusions by myself long after being hired). Cocky as I was back then, with a diploma in computer science, I accepted the offer thinking I can build anything. I was calling the shots. After some research I settled on PHP, and started with plain PHP, no objects, just ugly procedural code. Two months later, everything was getting messy, and it was hard to make any progress. The web application is huge. So I decided to check out an MVC framework that would make my life easier. That's where I stumbled upon the cool kid in the PHP community: Laravel. I loved it, it was easy to learn, and I started coding right away. My code looked cleaner, more organized. It looked very good. But again the web application was huge. The company was pressuring me to deliver the first version, which they wanted to deploy, obviously, and start seeking customers. Because Laravel was fun to work with, it made me remember why I chose this industry in the first place - something I forgot while stuck in the shitty education system. So I started working on small projects at night, reading about methodologies and best practice. I revisited OOP, moved on to object-oriented design and analysis, and read Uncle Bob's book Clean Code. This helped me realize that I really knew nothing. I did not know how to build software THE RIGHT WAY. But at this point it was too late, and now I'm almost done. My code is not clean at all, just spaghetti code, a real pain to fix a bug, all the logic is in the controllers, and there is little object oriented design. I'm having this persistent thought that I have to rewrite the whole project. However, I can't do it... They keep asking when is it going to be all done. I can not imagine this code deployed on a server. Plus I still know nothing about code efficiency and the web application's performance. On one hand, the company is waiting for the product and can not wait anymore. On the other hand I can't see myself going any further with the actual code. I could finish up, wrap it up and deploy, but god only knows what might happen when people start using it. What do you think I should do?

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• ArchBeat Facebook Friday: Top 10 Shared Links - May 23-29, 2014

  - by OTN ArchBeat

  Among the 5,144 fans of the OTN ArchBeat Facebook Page the following Top 10 items were the most popular over the last seven days, May 23-29, 2014. GlassFish/Java EE Community Open Forum Today! | Reza Rahman Have questions about Glassfish? Java EE/GlassFish evangelist Reza Rahman has answers, and you can pick his brain tomorrow during an online forum organized by the London Glassfish User Group and C2B2. The event is free, but you must register in order to participate. Click the link for more information. Twitter Tuesday - Top 10 @ArchBeat Tweets - May 20-26, 2014 The top 10 @OTNArchBeat tweets for the week of May 20-26, 2014. Topics covered include ADF, Cloud, GoldenGate, KScope14, OBIEE, ODI, WebLogic, WebCenter, and more. FrameworkFolders Support has come to Oracle WebCenter Portal | JayJay Zheng Interested in working with Framework Folders in Oracle WebCenter Portal? Oracle ACE JayJay Zheng reviews the essentials. Video: Programming Best Practices - ADF Business Components | Frank Nimphius Frank Nimphius discusses best practices and recommendations for ADF Business Components in the latest video from ADF Architecture TV. Video: Kscope 2014 Preview: Data Modeling and Moving Meditation with Kent Graziano For your mind and your body! Oracle ACE Director Kent Graziano previews his Kscope 2014 data modeling presentations and the early morning Chi Gung sessions he will once again lead for Kscope attendees. OAG and OES Integration for Web API Security: skin and guts | Andre Correa A-Team architect Andre Correa's post examines a strategy for web API security that uses OAG (Oracle API Gateway) and OES (Oracle Entitlements Server). Getting Started with Coherence*Web in WebLogic Server 12.1.2 | Tim Middleton Solution architect Tim Middleton shows you how to configure Coherence*Web in WebLogic Server 12.1.2 and deploy a basic web application. SOA and Business Processes: You are the Process! Part of the 13-part "Industrial SOA" article series, this article looks at best practices for modeling and managing effective business processes. Authentication in Oracle Identity Federation/ IdP | Damien Carru Damien Carru discuss authentication when OIF acts as an IdP and how the server can be configured to use specific OAM Authentication Schemes to challenge the user. Caveats on Using WebLogic Server with JDK7 | JayJay Zheng Quick tech tips from Oracle ACE JayJay Zheng.

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• Windows8, JavaScript and HTML5 - A good thing?

  - by Albers

  Most of us have seen the Windows 8 news regarding support for native HTML5/JavaScript applications. The press has pushed this as a potential threat to the .NET developer community because JavaScript and HTML5 were called "our new developer platform". The press release refers to "Web-connected and Web-powered apps built using HTML5 and JavaScript that have access to the full power of the PC.".Microsoft has also been hush on details related to these comments. Before we buy the hype and start worrying about a world where we drop our Visual Studio licenses and buy DreamWeaver - let's think about how Windows 8 HTML/JavaScript applications would be implemented. The HTML5 spec offers support for offline applications, but this won't offer the OS-integrated experience the press release refers to. MS has to be planning a way to extend access beyond the traditional JavaScript feature set. Microsoft has a similar option today: HTML Applications or HTAs. They come close to required features, but HTAs need ActiveX or Java integration to provide the promised OS-level access. I'm guessing that Microsoft's future OS strategy isn't built on developers cranking out ActiveX controls or Java applets. So where is Microsoft headed? One possibility is that MS builds a new JavaScript framework from the ground up outside their current APIs. Another idea would be for Microsoft to add support for JavaScript as a first class .NET language using the Dynamic Language Runtime. A solution based on the DLR could be integrated into an HTA-like model to provide the promised access, along with the full range of features in .NET Framework. Security comes included in the Framework. And the work necessary to support this integration would tie in nicely with the effort MS has recently made providing better JavaScript and HTML5 support in Visual Studio 2010. As a bonus, a full-fledged JavaScript DLR implementation would allow single language web solutions across client and server (think node.js) and would appeal to developers who are familiar with JavaScript but have less experience with the Microsoft tech stack. We will all get a better picture after the Build conference in September. But in the mean time we know that Microsoft has a reputation for providing strong developer support. We might want to reserve our harshest judgement and consider that the press release could hint at new opportunities for .NET development.

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• best way to "introduce" OOP/OOD to team of experienced C++ engineers

  - by DXM

  I am looking for an efficient way, that also doesn't come off as an insult, to introduce OOP concepts to existing team members? My teammates are not new to OO languages. We've been doing C++/C# for a long time so technology itself is familiar. However, I look around and without major infusion of effort (mostly in the form of code reviews), it seems what we are producing is C code that happens to be inside classes. There's almost no use of single responsibility principle, abstractions or attempts to minimize coupling, just to name a few. I've seen classes that don't have a constructor but get memset to 0 every time they are instantiated. But every time I bring up OOP, everyone always nods and makes it seem like they know exactly what I'm talking about. Knowing the concepts is good, but we (some more than others) seem to have very hard time applying them when it comes to delivering actual work. Code reviews have been very helpful but the problem with code reviews is that they only occur after the fact so to some it seems we end up rewriting (it's mostly refactoring, but still takes lots of time) code that was just written. Also code reviews only give feedback to an individual engineer, not the entire team. I am toying with the idea of doing a presentation (or a series) and try to bring up OOP again along with some examples of existing code that could've been written better and could be refactored. I could use some really old projects that no one owns anymore so at least that part shouldn't be a sensitive issue. However, will this work? As I said most people have done C++ for a long time so my guess is that a) they'll sit there thinking why I'm telling them stuff they already know or b) they might actually take it as an insult because I'm telling them they don't know how to do the job they've been doing for years if not decades. Is there another approach which would reach broader audience than a code review would, but at the same time wouldn't feel like a punishment lecture? I'm not a fresh kid out of college who has utopian ideals of perfectly designed code and I don't expect that from anyone. The reason I'm writing this is because I just did a review of a person who actually had decent high-level design on paper. However if you picture classes: A - B - C - D, in the code B, C and D all implement almost the same public interface and B/C have one liner functions so that top-most class A is doing absolutely all the work (down to memory management, string parsing, setup negotiations...) primarily in 4 mongo methods and, for all intents and purposes, calls almost directly into D. Update: I'm a tech lead(6 months in this role) and do have full support of the group manager. We are working on a very mature product and maintenance costs are definitely letting themselves be known.

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• Ideas for time-keeping in a webbased RPG?

  - by ashy_32bit

  I'm assigned a task of doing the preliminary research stuff for a web-based MMO RPG. Now my buggiest problem here is "web based" vs "MMO RPG". I did some research about time keeping systems and I'm totally confused as how exactly something as real-time as an MMO-RPG can work on some pull-only (unidirectional) platform like HTTP. I know there is also a turn-based alternative to time keeping but can it work in an MMO setting ? EDIT: Take a battle for example, player A (human) wants to attack Player B (also human) in the open. How does it work when when player A issues the "attack" command on player B ? how do I inform player B that he is being attacked ? and then how exactly the battle goes on between the two in an HTTP based communication channel? To my knowledge this is impossible unless you resort to another technology (HTML is 1-way, that is you can just ask server and get response, server can't update you unless being asked to. this is very well-known and simply explained). So I though maybe I can somehow change the whole timekeeping model from real-time to a more non-real-time model (towards a turn based RPG for example) and somehow work around the whole problem of "interactivity". EDIT2: It is not that I don't wanna use any server side technologies. For sure it is not gonna work client-side-only even for the most trivial of the multi-player games, let alone an RPG. So sure there would be a (probably complex) server side component to it (the so called Game Engine I suppose). The problem is not the technology that implements the logic (game mechanics) bits but the communication technology and how it limits the game mechanics abilities (like how real-time or turn based it is gonna be). HTTP is a request-response protocol meaning you get served only if you ask for it (explicitly send a GET or POST request to the server). HTTP server can not inform you if anything of interest happens in the game world unless you refresh the page (as some suggested) or you use some bi-directional tech (totally different animals) like Flash, WebSock, HTML5 etc etc. So maybe the question is: Is it possible to implement a MMORPG using only HTML5/PHP and no periodic page refreshes? if so what would be rules to make it an MMO-RPG? Can't explain it any clearer. Sorry :D

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• What kind of position matches my skills, experience and interests? [closed]

  - by Ryan

  I work in a large firm and my current job covers a variety of different duties. Due to several factors I am seriously considering finding a new job (hours, pay-cut, limited career growth). I have worked for the company nearly 4 years and almost 2 years ago I transitioned into more of a business analyst role (previously I was working in a client facing role for our audit group). In this role I have overseen all aspects of the development of a large scale re-platforming of our firm's key tool in analyzing investment portfolios. I gathered requirements, wrote specs, designed the UI and functionality, worked closely with developers (onshore and offshore) to see to it the implementation was correct, managed schedules and was the lead tester. This is a large scale system used by thousands of people around the world. I've also written Excel macros, reports in SQL, given trainings, written technical manuals, interfaced with senior managers and partners, etc. I've been on a couple interviews sporadically, most of which were for positions aimed at higher management consulting type positions, dealing with strategy, overall process management, project management, etc. What really interests me is the technical stuff and overseeing a project from beginning to end (although I would rather not have to do so many of the tasks on my own). I genuinely like a lot of what I do, but the company culture and attitude towards overworking people combined with my recent pay-cut (my overtime was cut due to a promotion to a higher level) has lead me to want to seek work elsewhere. The problem is - what type of work could I realistically do? I feel like traditional business analysis is too much business and not enough tech stuff, and I've really taken a shine lately to beefing up my programming abilities and creating small programs to automate things around work. I also feel that because my actual years of experience as a business analyst (figure 1.5 years realistically) puts me at a junior level doing a lot of grunt requirements gathering, when the work that I have been doing with my current company is more in line with what a Program Manager does (depending on your definition I guess). So in reality, when I'm job hunting I get a bit perplexed because I feel like the traditional BA stuff wouldn't really suit me, and even if it did it's usually something along the lines of 5-10 years experience for the type of work that is similar to what I've done (and I've also found most BA jobs to be contract only which at the moment I'm not too keen on). Program Manager is something that interests me, but again I feel like the experience is lacking because that's a much more senior position. Am I in some kind of career no-man's land? Any idea what would best suit me given my experience and abilities, as well as my interests? I plan to keep learning programming on the side, but don't expect to get a job being a straight programmer given my relative inexperience with programming.

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• What shall I include in a 10 week web technologies course?

  - by Iain

  In September I will be teaching a university module on web technologies. This session will be available to 1st year (freshman) students who don't necessarily have any programming knowledge or know how the web works. In the 2nd semester I will be teaching Flash, which is my specialism, so I know exactly what I am going to teach, but in the 1st semester I will be teaching them web standards technologies - HTML, CSS, JS, jQuery, PHP and MySQL. Where I need advice is how to proportion the emphasis for each part, and which parts of each technology to cover. Another real issue I'm struggling with is how much of the bad old ways should I teach them? Do they need to know about bold as well as strong, etc. UPDATE: based, on your feedback I will only be teaching the latest version of everything - CSS3, HTML5 etc. I'm not sure exactly how long the semester will be but I'm guessing about 10-12 weeks. Each session is a 2 hour lab. Obviously there's only so much I can cover in that time and it will be up to the students to go a research this stuff properly on W3 schools etc. My ideas so far were: Lesson 0 - Course intro and overview of the current tech landscape. What is out there, what will we be learning, what won't we. What is a web server, URL etc. Looking at different example websites and discussing how they work. Lesson 1 - HTML basics (head, body, title, img, table, a, lists, h1, strong etc) Lesson 2 - CSS for styling and layout - fonts, webfonts, float etc Lesson 3 - Intro to programming JS (variables, loops, conditionals, functions) Lesson 4 - more JS programming fundamentals, DOM manipulation Lesson 5 - jQuery - making things fly about and look cool Lesson 6 - XML and Ajax Lesson 7 - PHP basics - syntax, server-side principles Lesson 8 - PHP and MySQL - forms, logins, saving user info Lesson 9 - don't know Lesson 10 - don't know Please let me know if you think this is the right order, what have I missed, how to use any spare sessions etc. Thanks :) UPDATE BASED ON RESPONSES: Thanks for all your responses - some great stuff. To be absolutely clear, this is not a computer science course, it is a practical module on a creative technology course. The emphasis definitely has to be on making cool things work rather than understanding how the backbone of the internet works. That can come later, if the students are interested. At the end of the module I would like the students to be able to produce a web page or pages that does something cool, using some or all of the technologies I cover. Many of these topics are of course far beyond the scope of a 2 hour session, however I do not have the option of reducing the syllabus, I will just have to explain what the technology does and encourage the student to research it in their own time.

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• Please Help Me Install Firestorm?

  - by Elle Caszatt

  I have been trying for hours just to install one program. In this time, I've tried my best to follow directions and not screw everything up but I have. I'm new to Linux. I tried to install Firestorm and this is what happened: parent@ubuntu:~$ sudo '/home/parent/Downloads/Phoenix_Firestorm-Release_i686_4.2.1.29803/install.sh' [sudo] password for parent: Enter the desired installation directory [/opt/firestorm-install]: /home/parent/downloads - Installing to /home/parent/downloads /home/parent/Downloads/Phoenix_Firestorm-Release_i686_4.2.1.29803/install.sh: line 80: /home/parent/downloads/etc/refresh_desktop_app_entry.sh: Permission denied parent@ubuntu:~$ sudo opt/firestorm-install sudo: opt/firestorm-install: command not found parent@ubuntu:~$ ./etc/refresh_desktop_app_entry.sh bash: ./etc/refresh_desktop_app_entry.sh: No such file or directory parent@ubuntu:~$ sudo '/home/parent/Downloads/Phoenix_Firestorm-Release_i686_4.2.1.29803/install.sh' Enter the desired installation directory [/opt/firestorm-install]: /home/parent - Backing up previous installation to /home/parent.backup-2012-08-27 - Installing to /home/parent cp: cannot stat `/home/parent/Downloads/Phoenix_Firestorm-Release_i686_4.2.1.29803/*': No such file or directory Failed parent@ubuntu:~$ Now whenever I go into my files it says it can't find anything. Like Cannot find home/parent/Downloads. Now, I KNOW there are downloads. I don't know why it's doing this all of a sudden. I'm so frustrated that I'm ready to just go back to Windows. I've already had to uninstall/reinstall Ubuntu once today. It's looking like I"m going to have to do it again. How can I fix my file problem that I'm now having and can someone please, please tell me how to install Firestorm? I mean they don't even have their repository listed. It's ridiculous to have to go through this over a program. Spotify wasn't hard at all to install so why is this? Someone please help, and I'm sorry if I sound like a total idiot. I'm pretty tech savvy but I'm honestly pretty upset after struggling with this for hours. Edit Okay, I see the problem with the directory files (showing the error I mentioned above when I try to click on them). I can only access my downloads, desktop, ect, through the backup that was created when I tried to install Firestorm. It's like that's the real home now. How can I get it back to the way it was? Edit Ubuntu has stopped working for me on reboot now. It doesn't go past the login screen. This is exactly what happened when I had to uninstall it before after trying to install Firestorm. Maybe I'm giving up too easily but I think I'm just going to go back to Windows. If this is what's going to happen every time I innocently try to install a program then it's just not worth it. I installed it specifically to run Firestorm because Windows sucks up a lot of CPU and causes lag. I still appreciate any input but this is just too much hassle for something that shouldn't be hard.

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• On the art of self-promotion

  - by Tony Davis

  I attended Brent Ozar's Building the Fastest SQL Servers session at Tech Ed last week, and found myself engulfed in a 'perfect storm' of excellent technical and presentational skills coupled with an astute awareness of the value of promoting one's work. I spend a lot of time at such events talking to developers and DBAs about the value of blogging and writing articles, and my impression is that some could benefit from a touch less modesty and a little more self-promotion. I sense a reticence in many would-be writers. Is what I have to say important enough? Haven't far more qualified and established commentators, MVPs and so on, already said it? While it's a good idea to pick reasonably fresh and interesting topics, it's more important not to let such fears lead to writer's block. In the eyes of any future employer, your published writing is an extension of your resume. They will not care that a certain MVP knows how to solve problem x, but they will be very interested to see that you have tackled that same problem, and solved it in your own way, and described the process in your own voice. In your current job, your writing is one of the ways you can express to your peers, and to the organization as a whole, the value of what you contribute. Many Developers and DBAs seem to rely on the idea that their work will speak for itself, and that their skill shines out from it. Unfortunately, this isn't always true. Many Development DBAs, for example, will be painfully aware of the massive effort involved in tuning and adding resilience to rapidly developed applications. However, others in the organization who are unaware of what's involved in getting an application that is 'done' ready for production may dismiss such efforts as fussiness or conservatism. At the dark end of the development cycle, chickens come home to roost, but their droppings tend to land on those trying to clear up the mess. My advice is this: next time you fix a bug or improve the resilience or performance of a database or application, make sure that you use team meetings, informal discussions and so on to ensure that people understand what the problem was and what you had to do to fix it. Use your blog to describe, generally, the process you adopted, the resources you used and the insights that came from your work. Encourage your colleagues to do the same. By spreading the art of self-promotion to everyone involved in an IT project, we get a better idea of the extent of the work and the value of the contribution of all the team members. As always, we'd love to hear what you think. This very week, Simple-talk launches its new blogging platform. If any of this has moved you to 'throw your hat into the ring', drop us a mail at [email protected]. Cheers, Tony.

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• Criteria for selecting timeout value?

  - by stijn

  Situation: a piece of software reads frames of data from a file in a seperate thread and puts it on a queue, emptied by another thread. That second thread periodically checks on the queue and fails rather gracefully, by showing an error message stating the read timed out, if no data is available within a certain amount of time. Initially this timeout was set to 200mSec. There was no real reasoning behind that constant though, but it worked fine. We measured on a couple of machines and for large data frames, larger than what would be used by customers, a read took like 20mSec whith no other load on the machine. However one customer now gets timeout errors now and then (on the second try all is fine, probably the file is in cache or the virus scanner leaves it alone). The programmers are like 'well, yeah, but that customer's machine is full of cruft, virus scanners, tons of unneeded background processes etc'. Of course the customer is like 'hey this should just work, shouldn't it'? While the programers have a point, since the software is heavy enough to validate the need for a dedicated machine, that does not make the customer happy. Increasing the timeout to 2 seconds, for example, solves the problem. But I'd like to make a proper decision now instead of just randomly pick some magic constant that is probably ok in 99% of cases. What criteria should be used for that? We could just pick a large number, but that feels wrong. (and then we end up with a program that has the horrible bahaviour of hanging when trying to read from a disconnected drive for instance, whereas we'd rather make it show an error right away). Or we could make the timeout value a user setting, but then we need to ducument it clearly and even then not all customers are tech savy enough to really understand what it does. Or we could try and wait until another customer reports timeouts and increase the value again. And again. Until we find something ok for 99.99% of the cases.. Any good practice for this type of situation?

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• Alert: It is No Longer 1982, So Why is CRM Still There?

  - by Mike Stiles

  Hot off the heels of Oracle’s recent LinkedIn integration announcement and Oracle Marketing Cloud Interact 2014, the Oracle Social Cloud is preparing for another big event, the CRM Evolution conference and exhibition in NYC. The role of social channels in customer engagement continues to grow, and social customer engagement will be a significant theme at the conference. According to Paul Greenberg, CRM Evolution Conference Chair, author, and Managing Principal at The 56 Group, social channels have become so pervasive that there is no longer a clear reason to make a distinction between “social CRM” and traditional CRM systems. Why not? Because social is a communication hub every bit as vital and used as the phone or email. What makes social different is that if you think of it as a phone, it’s a party line. That means customer interactions are far from secret, and social connections are listening in by the hundreds, hearing whether their friend is having a positive or negative experience with your brand. According to a Mention.com study, 76% of brand mentions are neutral, neither positive nor negative. These mentions fail to get much notice. So think what that means about the remaining 24% of mentions. They’re standing out, because a verdict, about you, is being rendered in them, usually with emotion. Suddenly, where the R of CRM has been lip service and somewhat expendable in the past, “relationship” takes on new meaning, seriousness, and urgency. Remarkably, legions of brands still approach CRM as if it were 1982. Today, brands must provide customer experiences the customer actually likes (how dare they expect such things). They must intimately know not only their customers, but each customer, because technology now makes personalized experiences possible. That’s why the Oracle Social Cloud has been so mission-oriented about seamlessly integrating social with sales, marketing and customer service interactions so the enterprise can have an actionable 360-degree view of the customer. It’s the key to that customer-centricity we hear so much about these days. If you’re attending CRM Evolution, Chris Moody, Director of Product Marketing for the Oracle Marketing Cloud, will show you how unified customer experiences and enhanced customer centricity will help you attract and keep ideal customers and brand advocates (“The Pursuit of Customer-Centricity” Aug 19 at 2:45p ET) And Meg Bear, Group Vice President for the Oracle Social Cloud, will sit on a panel talking about “terms of engagement” and the ways tech can now enhance your interactions with customers (Aug 20 at 10a ET). If you can’t be there, we’ll be doing our live-tweeting thing from the @oraclesocial handle, so make sure you’re a faithful follower. You’ll notice NOBODY is writing about the wisdom of “company-centricity.” Now is the time to bring your customer relationship management into the socially connected age. @mikestilesPhoto: Sue Pizarro, freeimages.com

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• What do I do when my offer letter is revoked? [closed]

  - by user-1134

  I was recently contacted for an interview by, I'd say, a top 20 tech company. I aced the technical interview and was offered an internship for the summer. I was very excited about this prospect and was very prompt in submitting required documents and forms. This was not my only offer for the summer, so I let them know I needed some time to consider. I asked if I could have two weeks and they said that was fine. Meanwhile I evaluated my 3 options. I asked the respective parties about the projects I'd be working on, work life, how hours and pay worked, housing, etc. I asked about salary and the relocation stipend. Of the three offers, this offer paid the lowest, but not poorly by any means. I inquired about the wage, challanging with a higher wage request. They declined, so, I inquired about the relocation stipend, reminding them I was coming from over seas. The recruiter said he had to check and see if they could adjust the stipend since it was originally calculated from my home address. When he got back to me, he made up some story about how after "countering their offer several times", they were implying that I was declining their offer and my the offer letter was now voided! This [more than] shocked me. I've never run into this situation before. Further, they had already presented me with a signed offer letter which stated the details of the offer, including that it was valid until date X (in the future). I immediately explained I was not countering their offer, but simply trying to evaluate all my options for the summer. I asked kindly for them to allow me the original two weeks we had agreed upon. As expected, they rejected and declined to speak with me regarding the.. misunderstanding. Is this legal? Has anyone encountered this before? Did I do something wrong? What can I do to avoid this in the future?

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• My 2011 Professional Development Goals

  - by kerry

  I thought it might be a good idea to post some professional goals for 2011.  Hopefully, I can look at this list at the end of the year and have accomplished most of them. Release an Android app to the marketplace – I figured I would put this first because I have one that I have been working on for a while and it is about ready.  Along with this, I would like to start another one and continue to develop my Android skills. Contribute free software to the community – Again, I have an SMF plugin that will fill this requirement nicely.  Just need to give it some polish and release it.  That’s not all, I would like to add a few more libraries on github, or possibly contribute to an open source project. Regularly attend a user group meetings outside of Java – A great way to meet people and learn new things. Obtain the Oracle Certified Web Developer Certification – I got the SCJP a few years ago and would like to obtain another one.  One step closer to Certified Enterprise Architect. Learn scala – As a language geek, I like to stick to the Pragmatic Programmer’s ‘learn a new language every year’ rule (last year was Ruby).  Scala presents some new concepts all wrapped in a JVM-based OOP language.  Time to dig in. Write an app using JSF – New JEE 6 features are pretty slick.  I want to really leverage them in an app. Present at a user group meeting – Last but not least, I would like to improve my public speaking and skills in presenting.  Also, is a great reason to dig in to some latest and greatest tech. Use git more, and more effectively – Trying to move all my personal projects from Subversion to Git. That’s it.  A little daunting, but I am confident I can at least touch on most of these and it’s a great roadmap to my professional development.

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• Second Monitor stays black/in power save mode

  - by Rob

  I'm using two Monitors, a Belinea o.display 1 (Recognized as a Rogen Tech Distribution Inc 20" by Ubuntu, but working fine) on the DVI-Output (connected via DVI-to-VGA-adapter) as my primary Monitor and a Dell 19" (Recognized correctly) on the HDMI-output (via HDMI-to-DVI adapter) as secondary monitor. The graphics controller is a GeForce 9500 GS. I'm running a fully updated Ubuntu 13.04 with nouveau 1:1.0.7-0ubuntu1. The problem is that the second monitor (Dell) never seems to come out of standby during boot: the screen stays black and the status led on the monitor stays orange (it's green when it's on). It is correctly recognized an the size of the desktop is set accordingly, it just stays black. Changing any setting via xrandr/arandr/etc. does nothing. The on-screen-menu of the monitor reports it to be in power save mode. When using the proprietary NVIDIA-Drivers, the second monitor works just find. But these drivers cause a lot of other problems on my system, so i would really like to avoid them. On Ubuntu 12.10 i had found a workaround: When moving the relative position of the second monitor slightly down and the up again, it would turn on and function normally: xrandr --output DVI-I-1 --mode 1680x1050 --pos 1280x0 --rotate normal --output HDMI-1 --mode 1280x1024 --pos 0x88 --rotate normal sleep 2 xrandr --output DVI-I-1 --mode 1680x1050 --pos 1280x0 --rotate normal --output HDMI-1 --mode 1280x1024 --pos 0x0 --rotate normal This workaround stop working after the update to 13.04, and now i'm looking for a new solution. Has anyone experienced something similarity? xrandr output: Screen 0: minimum 320 x 200, current 2960 x 1050, maximum 8192 x 8192 DVI-I-1 connected 1680x1050+0+0 (normal left inverted right x axis y axis) 433mm x 270mm 1680x1050 60.0*+ 1280x1024 75.0 60.0 1280x960 60.0 1152x864 75.0 1024x768 75.1 72.0 70.1 60.0 832x624 74.6 800x600 72.2 75.0 60.3 56.2 640x480 72.8 75.0 66.7 60.0 720x400 70.1 HDMI-1 connected 1280x1024+1680+0 (normal left inverted right x axis y axis) 376mm x 301mm 1280x1024 60.0*+ 75.0 1152x864 75.0 1024x768 75.1 60.0 800x600 75.0 60.3 640x480 75.0 60.0 720x400 70.1 lshw -c video: *-display Beschreibung: VGA compatible controller Produkt: G96 [GeForce 9500 GS] Hersteller: NVIDIA Corporation Physische ID: 0 Bus-Informationen: pci@0000:01:00.0 Version: a1 Breite: 64 bits Takt: 33MHz Fähigkeiten: pm msi pciexpress vga_controller bus_master cap_list rom Konfiguration: driver=nouveau latency=0 Ressourcen: irq:16 memory:fa000000-faffffff memory:d0000000-dfffffff memory:f8000000-f9ffffff ioport:df00(Größe=128) memory:fb000000-fb07ffff Thanks for your help!

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• How do you take into account usability and user requirements for your application?

  - by voroninp

  Our team supports BackOffice application: a mix of WinForm and WPF windows. (about 80 including dialogs). Really a kind of a Swiss Army Knife. It is used by developers, tech writers, security developers, testers. The requirements for new features come quite often and sometimes we play Wizard of Oz to decide which GUI our users like the most. And it usually happens (I admit it can be just my subjective interpretation of the reality) that one tiny detail giving the flavor of good usability to our app requires a lot of time. This time is being spent on 'fighting' with GUI framework making it act like we need. And it very difficult to make estimations for this type of tasks (at least for me and most members of our team). Scrum poker is not a help either. Management often considers this usability perfectionism to be a waste of time. On the other hand an accumulated affect of features where each has some little usability flaw frustrates users. But the same users want frequent releases and instant bug fixes. Hence, no way to get the positive feedback: there is always somebody who is snuffy. I constantly feel myself as competing with ourselves: more features - more bugs/tasks/architecture. We are trying to outrun the cart we are pushing. New technologies arrive and some of them can potentially help to improve the design or decrease task implementation time but these technologies require learning, prototyping and so on. Well, that was a story. And now is the question: How do you balance between time pressure, product quality, users and management satisfaction? When and how do you decide to leave the problem with not a perfect but to some extent acceptable solution, how often do you make these decisions? How do you do with your own satisfaction? What are your priorities? P.S. Please keep in mind, we are a BackOffice team, we have neither dedicated technical writer nor GUI designer. The tester have joined us recently. We've much work to do and much freedom concerning 'how'. I like it because it fosters creativity but I don't want to become too nerdy perfectionist.

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• Specifying and applying broad changes to a program

  - by Victor Nicollet

  How do you handle incomplete feature requests, when the ones asking for the feature cannot possibly write a complete request? Consider an imaginary situation. You are a tech lead working on a piece of software that revolves around managing profiles (maybe they're contacts in a CRM-type application, or employees in an HR application), with many operations being directly or indirectly performed on those profiles — edit fields, add comments, attach documents, send e-mail... The higher-ups decide that a lock functionality should be added whereby a profile can be locked to prevent anyone else from doing any operations on it until it's unlocked — this feature would be used by security agents to prevent anyone from touching a profile pending a security audit. Obviously, such a feature interacts with many other existing features related to profiles. For example: Can one add a comment to a locked profile? Can one see e-mails that were sent by the system to the owner of a locked profile? Can one see who recently edited a locked profile? If an e-mail was in the process of being sent when the lock happened, is the e-mail sending canceled, delayed or performed as if nothing happened? If I just changed a profile and click the "cancel" link on the confirmation, does the lock prevent the cancel or does it still go through? In all of these cases, how do I tell the user that a lock is in place? Depending on the software, there could be hundreds of such interactions, and each interaction requires a decision — is the lock going to apply and if it does, how will it be displayed to the user? And the higher-ups asking for the feature probably only see a small fraction of these, so you will probably have a lot of questions coming up while you are working on the feature. How would you and your team handle this? Would you expect the higher-ups to come up with a complete description of all cases where the lock should apply (and how), and treat all other cases as if the lock did not exist? Would you try to determine all potential interactions based on existing specifications and code, list them and ask the higher-ups to make a decision on all those where the decision is not obvious? Would you just start working and ask questions as they come up? Would you try to change their minds and settle on a more easily described feature with similar effects? The information about existing features is, as I understand it, in the code — how do you bridge the gap between the decision-makers and that information they cannot access?

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