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• Recommendations for colocation in the US

  - by Emil

  Hello serverfault I work for a European media company and we are currently looking for colocation in the US. I know the European market quite well unfortunately that is not the case for the US. I'm hoping for you guys to help me out a bit with a few questions, it would be much appreciated! I am looking for a data center that can deliver a high level of availability (tier 3 or better). The installation will be fairly large so capacity is important. Good internet connectivity/carrier presence. However most important is good customer support, skilled dedicated and responsive technical staff, since we won't have tech staff close by. I'm looking for a small and fast moving company that target internet businesses rather than big old enterprise hosting. What locations should we go for given that we want to reach all of the US from a single site and still maintain decent latency? (do we need east and west coast?) Where are the main internet hubs and should you try and get as close as possible? Are there any good online resources I should look at? Where do the large scale internet/media services colocate? Lastly I would be very happy to get some actual recommendations for companies to talk to P.S I'm happy to return the favor if anyone has question regarding data centers and colocation in Europe.

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• How to give wife emergency access to logins, passwords, etc.?

  - by Torben Gundtofte-Bruun

  I'm the digital guru in my household. My wife is good with email and forum websites but she trusts me with all our important digital stuff -- such as online banking and other things that require passwords, but also family photos and the plethora of other digital things in a modern home. We discuss relevant actions but it's always me that executes the actions. If I should get "hit by a bus" then my wife would be thoroughly stranded -- she would have no idea what digital stuff is where on our computer, how to access it, what online accounts we have, and their login credentials are. It would also leave my many public appearances (personal websites, email accounts, social networks, etc.) unresolved. To complicate things, I'm one of those people who don't use password as my password everywhere; I use a mix of SuperGenPass and LastPass, and also two-factor authentication whenever possible. I don't have much hope that she would find her way through a written explanation of all that in a stressful situation. I could just tell her that she should ask my tech-savvy twin brother and then entrust him with my LastPass master passphrase. I feel that would have a high chance of success, but it's inelegant and leaves my wife without control of the information. How can I ensure that my wife has access to my digital remains?

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• Debugging a Drobo that chokes Windows 7x64 When Plugged In

  - by Pridkett

  I've had a love hate relationship with my Drobo for a long time. After two years of using it on a Linux box, I moved it over to a Windows 7 machine where it seemed to work just fine for a long time, but it was under very light usage. Mainly backups that never actually happened. Recently I began using it for additional backup services (through CrashPlan, which is great). This means the Drobo gets a lot more usage. Also it means that something interesting happens, the Drobo can choke my system on startup. Here's what I mean: Start computer without Drobo plugged in, CrashPlan and Drobo Dashboard services disabled: 105s Start computer with Drobo plugged in Crashplan disabled, Drobo Dashboard enabled: 250s (and 1 cpu at 100% for a very long time, drobo churning) Start computer with Drobo plugged in, CrashPlan and Drobo Dashboard disabled: 250s (1 cpu at 100% for a very long time, drobo churning) Start computer with Drobo plugged in, Crashplan and Drobo Dashboard enabled: 300s (1 cpu at 100% for a very long time, drobo churning) If I yank the USB plug on the Drobo the CPU usage goes down to nothing very quickly. The slow startup in the fourth scenario is because CrashPlan is trying desperately to load stuff up on the H: drive before it gives up, so I've disabled it for the time being. So here's my question: What the heck is going on when I plug the drobo in? I've fired up Process Explorer and see that the System process is hogging the CPU, specifically it's an ntoskrnl.exe/KdPollBreakIn thread that's going ape. Is this something that's wrong with Drobo? Windows? Any idea on how to find out? If it matters, here's tech info: Athlon 64x2 4400, 2GB RAM, Win7 Ultimate, Drobo USB (2x1TB, 2x320GB)

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• Durability of Websockets Server

  - by smitchell360

  I am starting to experiment with websockets. Does anyone know of a websockets server (open source or paid) that provides a durable store of the websocket "channel"? All of the examples that I have found do not address durability -- if a websockets server goes down, all "channel" data is lost. Services such as Pusher do not really discuss whether they address the durability issue (and I have not received a response from tech support yet). Happy to roll my own, but would rather not reinvent the wheel. EDIT: I'm not looking for websockets 101 information. That is readily available and understood. I'm looking for a server (open source or paid) that supports websockets and has a durable store for the websocket data so that, in the event that a server fails, a new server can take over where the original one left off. Two main purposes: 1. support failover scenarios contemplated by the websockets Network Working Group http://tools.ietf.org/html/draft-ibc-websocket-dns-srv-02#section-5.1 (most importantly so that missed messages are sent when a client connects to a failover server) 2. support scenarios where new subscribers must receive all past messages that were published. Of course this can be handled at the application layer...but that is not what I am looking for.

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• Is there any way to retire a AT&T Yahoo Email Account

  - by KindaSortaAsking

  Here are the facts as I (pretty sure) know them. Yahoo handles AT&T's DSL email accounts. I've called AT&T tech support and customer service and they say they can't help, but there has GOT to be a way to do this. It's too simple of a thing not to be able to do. I got behind on my dsl bill and my account got suspended. When I paid my bill, they said my account had been deactivated and I had to get a new account. When I tried to register my account with my old email address it would not let me, saying it was in use. I used a new email. The old email address is tied to a dsl account that can NEVER be reactivated. There has got to be a way to retire the old email address so that I can re-create it as a subaccount on my new dsl account. I'm not interested in anything that was in the old account (emails, addresses, etc) - I just want the address back.

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• Laptop Acer Travelmate 4050 takes over 10 Mins to POST

  - by Belliez

  Hi, I am a computer tech and have received a laptop for repair. I noticed when I turned it on the laptop would not do anything for a min or two (the fan would run up and stop, power led would shine and some cd rom activity then stop). It would sit there with a black screen. Suddenly after a random number of minutes (between 1-20mins!) the Acer BIOS screen would display and POST would happen before booting into Windows XP. It has frozen in XP at various times and pointed towards a CPU fault and over heating. The fan was on its last legs, sounded like a car engine, so I replaced this. Still same issues. I next replaced the CPU like for like. Same problems. Also applied new thermal paste between the cpu and heatsink, when running the fan kicks in occasionally (not as often as I thought it would) and I left it playing mp3, online radio and updating to service pack 3 and it wouldnt freeze. shutting down ok, cold start, not ok. Waits again before showing the BIOS screen. The hard disk was also making a screaming noise (SMART test and chkdsk passed) but I also replaced this. The laptop powers up with and without the battery so dont think its a battery issue. Running out of ideas and wondered if anyone had any advice. Thanks

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• Trouble cloning a Macbook Pro hard drive

  - by Mirko Froehlich

  I am trying to upgrade the 250GB hard drive in my MacBook Pro (early 2008 model) to a 750GB drive. I have connected the new drive via an external USB enclosure. The drive is recognized fine, I can format it, etc. However, every time I try to clone the drive, I am getting Input/Output errors. Before the clone operation, I have verified both the internal and the external drive using Disk Utility, and they both check out fine. After the clone operation, the external drive shows multiple "Invalid node structure" errors: I have tried two approaches for cloning the drive: Using Disk Utility, by starting from the OSX install DVD Using Carbon Copy Cloner The outcome is the same in both cases. The Carbon Copy Cloner logs show a handful of the following types of errors: rsync: mkstemp "<... an external filename ...>" failed: Input/output error (5) rsync: stat "<... an external filename ...>" failed: Input/output error (5) The actual files affected seem to be different across different runs of the application. Before the last run, I used Disk Utility to (once more) reformat the external drive and explicitly overwrite it with zeros, but this made no difference. I also tried running a surface scan in Tech Tool Pro overnight. It got about 2/3 of the way through before I had to disconnect the drive (had to take my MacBook Pro to work), but so far it didn't report any bad blocks. Assuming it scans the drive in the same order in which blocks would be allocated during actual use, it seems like if bad blocks were to blame for the clone failures, they should have been found already (given that the source drive is only 250GB). As a last attempt, I may try SuperDuper as well, although my understanding is that it uses the same underlying rsync approach as Carbon Copy Cloner, so it's unlikely to perform any better. Are there any other things I should try before I send the drive in for a replacement? Could these problems be caused by my internal drive, even though it works fine and checks out fine in Disk Utility?

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• Investigating a potential CPU failure

  - by Jernej

  On a Ubuntu server that I am using for computations I have recently observed that some CPU extensive programs (GUROBI,CPLEX) often segfault. Being in correspondence with tech support of the respective programs I was suggested that it may be a hardware issue. The administrator of the server performed a detailed memtest and it turned out that the RAM modules appear to be fine. Hence I've used the tool mprime to test the CPU and the following two lines appear multiple times durring the execution of the stress tests: [Worker #4 Oct 18 18:47] FATAL ERROR: Rounding was 0.498046875, expected less than 0.4 [Worker #4 Oct 18 18:47] Hardware failure detected, consult stress.txt file. The stress.txt file in itself is not very verbose about what could be the cause of this error so I would like to ask whether anyone here happens to know what could be the cause of this issue? Is there some other test I could perform to nail the problem even further? The temperature of the system (and all cores) was fine during the entire stress test (+69.0°C (high = +80.0°C, crit = +98.0°C)) the CPU in question is a Intel Core i7-2600K CPU @ 3.40GHz and is not overclocked or modified in any way. Also what is interesting that if I run mprime to only stress the CPU all tests pass fine. The error is only triggered when I let mprime stress the CPU+RAM.

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• Moving Zend Framework 2 from apache to nginx

  - by Aleksander

  I would like to move site that uses Zend Framework 2 from Apache to Nginx. The problem is that site have 6 modules, and apache handles it by aliases defined in httpd-vhosts.conf, #httpd-vhosts.conf <VirtualHost _default_:443> ServerName localhost:443 Alias /develop/cpanel "C:/webapps/develop/mil_catele_cp/public" Alias /develop/docs/tech "C:/webapps/develop/mil_catele_tech_docs/public" Alias /develop/docs "C:/webapps/develop/mil_catele_docs/public" Alias /develop/auth "C:/webapps/develop/mil_catele_auth/public" Alias /develop "C:/webapps/develop/mil_web_dicom_viewer/public" DocumentRoot "C:/webapps/mil_catele_homepage" </VirtualHost> in httpd.conf DocumentRoot is set to C:/webapps. Sites are avialeble at for example localhost/develop/cpanel. Framework handles further routing. In Nginx I was able to make only one site available by specifing root C:/webapps/develop/mil_catele_tech_docs/public; in server block. It works only because docs module don't depend on auth like others, and site was at localhost/. In next attempt: root C:/webapps; location /develop/auth { root C:/webapps/develop/mil_catele_auth/public; try_files $uri $uri/ /develop/mil_catele_auth/public/index.php$is_args$args; } Now as I enter localhost/develop/cpanel it gets to correct index.php but can't find any resources (css,js files). I have no Idea why reference paths in browswer's GET requsts changed to https://localhost/css/bootstrap.css form https://localhost/develop/auth/css/bootstrap.css as it was on apache. This root directive seems not working. Nginx handles php by using fastCGI location ~ \.(php|phtml)?$ { fastcgi_pass 127.0.0.1:9000; fastcgi_index index.php; fastcgi_param APPLICATION_ENV production; fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name; include fastcgi_params; } I googled whole day, and found nothing usefull. Can someone help me make this configuration work like on Apache?

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• Websockets Server with Fault-Tolerance and Durable Message Store

  - by smitchell360

  I am starting to experiment with websockets. Does anyone know of a websockets server (open source or paid) that provides a durable store of the websocket "channel"? All of the examples that I have found do not address durability -- if a websockets server goes down, all "channel" data is lost. Services such as Pusher do not really discuss whether they address the durability issue (and I have not received a response from tech support yet). Happy to roll my own, but would rather not reinvent the wheel. EDIT: I'm not looking for websockets 101 information. That is readily available and understood. I'm looking for a server (open source or paid) that supports websockets and has a durable store for the websocket data so that, in the event that a server fails, a new server can take over where the original one left off. Two main purposes: 1. support failover scenarios contemplated by the websockets Network Working Group http://tools.ietf.org/html/draft-ibc-websocket-dns-srv-02#section-5.1 (most importantly so that missed messages are sent when a client connects to a failover server) 2. support scenarios where new subscribers must receive all past messages that were published. Of course this can be handled at the application layer...but that is not what I am looking for. EDIT So, after some research the following installed options seem to be the most robust: Kaazing Migratory Migratory (http://migratory.ro) Hosted services that seem "real" Pusher (great API but no history feature yet) PubNub (has history) All of the above services have graceful fallback to other communication methods if websockets are not available. I was not able to find any open source that provided "out of the box" clustering, fail-over, and a durable message store to play back history. There are some projects that may serve as good starting points, but not exactly what I am looking for.

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• Tripwire help Required

  - by ramaperumal

  I have created the policy file in Tripwire and also I have created the rules as well mentioned below: /opt/jboss/server/gis/conf -> $(SEC_CONFIG) +aipm +c+g+a+i+s+t+u+l+M; /usr/local/gtech/eseries/ -> $(SEC_CONFIG) +a+c+g+i+s+t+u+l+M ; After running the integrity check the output should be a(Access timestamp),c (Inode timestamp (create/modify),g (File owner's group ID),i (Inode number),s (File size),t (time stamp),u (File owner's user ID),l(File is increasing in size (a "growing file"),M (MD5 hash value). I am getting the output as below: [root@xxsi1242 tripwire]# tripwire --check Parsing policy file: /etc/tripwire/tw.pol *** Processing Unix File System *** Performing integrity check... Wrote report file: /var/lib/tripwire/report/xxsi1242.gtk.gtech.com-20131106-053812.twr Open Source Tripwire(R) 2.4.1 Integrity Check Report Report generated by: root Report created on: Wed 06 Nov 2013 05:38:12 AM EST Database last updated on: Wed 06 Nov 2013 05:31:17 AM EST =============================================================================== Report Summary: =============================================================================== Host name: xxsi1242.gtk.gtech.com Host IP address: 156.24.65.171 Host ID: None Policy file used: /etc/tripwire/tw.pol Configuration file used: /etc/tripwire/tw.cfg Database file used: /var/lib/tripwire/xxsi1242.gtk.gtech.com.twd Command line used: tripwire --check =============================================================================== Rule Summary: =============================================================================== ------------------------------------------------------------------------------- Section: Unix File System ------------------------------------------------------------------------------- Rule Name Severity Level Added Removed Modified --------- -------------- ----- ------- -------- Invariant Directories 66 0 0 0 Temporary directories 33 0 0 0 * Tripwire Data Files 100 0 0 1 Tech Stack 100 0 0 0 User binaries 66 0 0 0 Tripwire Binaries 100 0 0 0 * CLPS bins 100 0 0 2 CLPS Configuration files 100 0 0 0 ESCommon 100 0 0 0 Shell Binaries 100 0 0 0 OS executables and libraries 100 0 0 0 Security Control 100 0 0 0 ESCommon Configuration 100 0 0 0 (/etc/gtech/escommon) Total objects scanned: 12358 Total violations found: 3 =============================================================================== Object Summary: =============================================================================== ------------------------------------------------------------------------------- # Section: Unix File System ------------------------------------------------------------------------------- ------------------------------------------------------------------------------- Rule Name: Tripwire Data Files (/etc/tripwire/tw.pol) Severity Level: 100 ------------------------------------------------------------------------------- Modified: "/etc/tripwire/tw.pol" ------------------------------------------------------------------------------- Rule Name: CLPS bins (/opt/jboss/server) Severity Level: 100 ------------------------------------------------------------------------------- Modified: "/opt/jboss/server/esapps1/data/hypersonic/localDB.lck" "/opt/jboss/server/gis/data/hypersonic/localDB.lck" =============================================================================== Error Report: =============================================================================== No Errors ------------------------------------------------------------------------------- *** End of report *** Note: In the output I only am getting the files which are modified. I need the detail output for this. But unfortunately I am not getting what I expected. Please help me to proced further.

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• Does a mini PCIe SSD fit into a Acer Aspire One?

  - by Narcolapser

  Question: What, if any, mini PCIe SSDs fit into the mini PCIe slot of the Acer Aspire one AOD250? Info: I have an Aspire One and I've been considering loading it with an SSD. The mini PCIe drives fascinate me and so I want to try that approach. Also they tend to be cheaper and not much slower. (at least not on Read time which matters more for a netbook) But I've heard that some times computers don't support certain mini PCIe cards. And I was wondering if anyone knew about the Aspire One? I tried asking Acer tech support, but they didn't know jack and spent the whole time informing that I would have to support my Ubuntu install on my own, which I was. Anyway. Rant Aside, I'm looking at this drive: http://www.newegg.com/Product/Product.aspx?Item=N82E16820183252 It states it is exclusively for the Eee PC. now does that mean It was designed for the Eee PC but will work in my netbook. or is something going to go wrong? (like right now my concern is it physically not fitting.) Any information would be appreciated. o7

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• Windows 8 Doesn't Shutdown Properly With Fast Start-Up Enabled

  - by Patrick

  While Fast start-up is enabled, on turning the computer off (shutdown) the computer idles for about 5min after logging out/screen turning off. It then turns off. On returning into Windows I receive the error message saying Windows didn't shut down properly. Hibernate works fine, and I am told this shouldn't be the case - If one doesn't work, neither should. It works when both Fast start-up is enabled and disabled, as does restart and sleep. Windows is installed under UEFI. The UEFI ultra fast boot option for my motherboard cannot be enabled as my GPU doesn't support some UEFI GOP tech. As far as I know, not related to windows fast start-up, but thought it was worth mentioning. To clarify, if this: http://www.eightforums.com/tutorials/6320-fast-startup-turn-off-windows-8-a.html is enabled, the computer does not shut down properly. EDIT: Some more information on the matter: Formatting didn't fix the issue. Still fails regardless of drivers installed. Hardware was purchased ~6months ago. Running a good SSD. Event viewer Always these two messages in close succession: Error (event ID 6008): The previous system shutdown at 7:45:21 PM on ?27/?10/?2012 was unexpected. Critical (kernel power, event ID 41): The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Upon installing WPT as suggested below to figure out what was happening during shutdown, and running the cmd xbootmgr -trace shutdown -noPrepReboot -traceFlags BASE+CSWITCH+DRIVERS+POWER -resultPath C:\TEMP Windows fast start-up is now working consistently. Still works upon uninstalling WPT. This is the only change to occur on the computer. Nothing else has bee installed/uninstalled, no Windows Updates, nothing. Windows fast start-up did not work prior to installing WPT and running the cmd (made sure I tested).

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• Dell Dimension 8400 Startup error

  - by Michael

  Hello all, thanks first for taking the time to read this and possibly help me...... now I am pretty decent of a computer tech...but not enough. I am having an issue with my computer which is running windows xp and as I mentioned it is a dell Dimension 8400. as soon as I power the system up the fan goes into hyper drive (spins like crazy and is very loud) then the start up screen with dell comes up and the loading bar gets stuck on the process of "Bios Revision A00" and never loads beyound that. I have read alot about it and think that the main problem was that it can not locate the file (which does have an updated version) I think it is A09. I can not enter safe mode, Bios mode or anything. I do have the file on my other computer and I was wondering if there is a way that I can use a usb flash drive (as I have read on other sites) to create a bootable MS-Dos diskette but I am failing at creating as such....is this possible? or is there anything else I can do? I tried to remove the battery from the system for about 10 minutes while it was completely unplug and tried then to reboot it and go into the bios menu but the same thing keeps happening....can anyone help me :-(

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• Recommendation on remote access setup for accessing customer systems

  - by gregmac

  I'm looking for a product recommendation (open or commercial) that will allow remote access to customer sites for tech support purposes. We need to be able to gain access to help troubleshoot problems on servers. Currently end up using anything from RDP on public IP, to various VPNs that clients happen to have, to webex-type sessions that require lots of interaction from both sides to get things working. This often means a problem that could take 10 minutes to solve takes an extra 30+ minutes messing around trying to get a connection up. There are multiple customer sites, which should NOT have access to each other. At each site, there is anywhere from 1 to 8 servers (Windows 2003 or 2008) that need to be accessed. Support connection to machines even if they're behind a firewall/router with no public IP Be able to selectively allow/deny access from customer site. Customer site should not be able to connect outbound to anywhere else (our systems, or other customer sites) Support multiple users from our end If not a VPN connection (where RDP could be used over top), should support: Remote desktop access, including copy/paste File transfers Preferably would have some way to list all remote systems, showing online/offline. Anyone have any suggestions?

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• Massive Memory Leaks?

  - by Mads

  Hi, I seem to have huge memory leaks, which are confusing me. I'm running fusion 3.1 / Windows 7 on Snow Leopard. It's a clean install with all upgrades applied. I've given fusion 8GB on a 14GB machine. I've installed VS2008 & Eclipse in Windows 7. Nothing unusual. Inside Task Manager in Windows 7, my memory footprint stays reasonable, at <2GB. But in OSX, Activity Monitor shows the footprint of vmware-vmx to be much larger. It starts at 2 GB, which seems fine, but whenever I'm actually doing anything in Windows, vmware-vmx's footprint grows at a few MB per second. After 20 mins or so it's using ~10GB and everything grinds to a halt. Throughout this, Task Manager still says I'm only using 2GB. And whatever I do in windows seems to increase vmware-vmx's memory footprint. Even closing down an application seems to make it go up. So is this par for the course in fusion? I was previously using parallels 3 / Vista under Leopard, and it worked fine. I'd assumed my new fusion config would work better, but this makes it completely unusable. (And apparently I can't even ask tech support unless I buy a support package...) Any advice much appreciated. Thanks

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• Dell XPS 15 L502X hard drive Partition

  - by Mohan Gajula

  I have a situation here. I got my new Dell XPS 15 Laptop. The configuration of hard drive is as below : Volume 1: (OEM Partition): 133MB Volume 2: OS (C:): 685.25 GB Volume 3: Recovery : 13.25 GB Now, I am trying to re-partition my C Drive to have a C: drive with 100 GB and a new drive with 585 GB. Earlier, I tried using the Windows 7 Disk Management to shrink and extend the volume. That lead to the OS and hard drive not working. Dell Tech support tried to fix the issue, but they were not able to fix the issue online. Later a Dell Technician arrived my place, and replaced the hard drive with a new hard drive. Please help me re-partition the C: Drive with 100 GB, and new D drive with 585 GB. I don't want to lose my Recovery Partition. SOLUTION As Suggested by KCotreau below , I have done exactly. I have resized the C drive to 100 GB. And then applied the changes. Windows got restarted. On the boot screen, the partition was taking place. It took around 30 mins ( approx. ). Once after restart, I can see my C drive is 100 GB. Now opened the Easeus again. And created a new partition for the free space ( 585 GB ) this took 10 seconds to create. Here goes the screenshot after partitioning. Thanks to KCotreau. You are amazing.

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• Why would my wireless cut in and out every minute or so?

  - by Strilanc

  I've been having problems with my wireless. I moved to a new apartment, and the wireless seems incredibly unreliable. Sometimes it will be stable for hours until, all of a sudden, it starts cutting in and out. I'll get 30-90 seconds of normal behavior, then 5-30 seconds of nothing, then repeat. Sometimes the connection will stop working entirely, until I power-cycle the router. It is extremely, extremely annoying. Surfing the web isn't too bad, assuming you can stand the random 5-30 second waits. But some connections are sensitive enough to timeout, and it certainly makes multiplayer games unplayable. Facts: I confirmed the problem using ping google.com -t. I get normal traffic, interspersed with bursts of "Request timed out.". I've never had this problem before with this laptop. I didn't bring my own router or modem to the apartment. I'm using what the old tenant had. Hooking directly to the modem via an ethernet cable results in a stable connection. Temporarily cutting power to the router sometimes fixes the problem. Sometimes it doesn't. I reset the router, but the problem remained. Apparently the previous tenant had issues with the internet, but I don't know what they were specifically. The router is a D-Link DIR-615, and their tech support is useless.

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• iSCSI performance questions

  - by RyanLambert

  Hi everyone, apologies for the long-winded post in advance... Attempting to troubleshoot some iSCSI sluggishness on a brand new vSphere deployment (still in test). Layout is as such: 3 VSphere hosts, each with 2x 10GB NICs plugged into a pair of Nexus 5020s with a 10gig back-to-back between them. NICs are port-channeled in an active/active redundant fashion (using vPC-mac pinning for those of you familiar with N1KV) Both NICs carry service console, vmotion, iSCSI, and guest traffic. iSCSI is on a single subnet/single VLAN that is not routed through our IP network (strictly layer2) Had this been a 1gig deployment, we probably would have split the iSCSI traffic off onto separate NICs, but the price/port gets rather ridiculous when you start throwing 4+ NICs to a server in a 10gigabit infrastructure, and I'm not really convinced it's necessary. Open to dialogue/tech facts re: this, though. At this point even a single VM guest will boot slowly to iSCSI storage (EMC CX4 on the same Nexus 5020 10gig switches), and restores of VMs from iSCSI take about twice as long as we'd expect them to. Our server folks mentioned that if we split the iSCSI off onto its own NIC, performance seems significantly better. From a network perspective, I've run through the variables I can think of (port configuration errors, MTU problems, congestion etc.) and I'm coming up dry. There really is no other traffic on these hosts other than the very specific test being performed at the time. Important thing to note is that guest traffic works just fine... it seems storage is the only thing affected by whatever gremlin exists. Concluding that we're not 'overutilizing' the network infrastructure since we're doing hardly anything, I'm just looking for some helpful tips/ideas we can use to resolve this... preferably without hurling extra 10gig NICs that are going to sit around 10% utilization while we've got 70+% left on our others.

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• EMC VNX iSCSI setup - unsure about SP/port assignment

  - by pauska

  We have a new VNX5300 waiting to get configured, and I need to plan out the network infrastructure before the EMC tech arrives. It has 4x1gbit iSCSI per SP (8 ports in total), and I'd like to get the most out of the performance until we jump over to 10gig iSCSI. From what I can read from the docs - the recommendation is to use only two ports per SP, with 1 active and 1 passive. Why is this? It seems kind of pointless to have quad-port i/o-modules and then recommend to not use more than two of them? Also - I'm a bit unsure about the zoning. The best practices guide state that you should separate each port on each SP from each other on different logical networks. Does this mean that I have to create 4 logical networks to be able to use all 8 ports? It also gives the following example: Does this mean that A0 and B0 should sit on the same physical switch aswell? Won't this make all traffic go on one switch (if both A1 and B1 are passive)? Edit: Another brainpuzzle I don't get it - each host (as in server) should not have more iSCSI bandwidth available than the storage processor. What on earth does this matter? If serverA have 1gbit and serverB have 100mbit, then the resulting bandwith between them is 100mbit. How can this result in some kind of oversubscription? Edit4: Wait, what. Active and passive ports? The VNX runs in a ALUA configuration with asymmetrical active/active.. there shouldn't be any passive ports, only preferred ones..

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• Setup Firefox to save .pages as .zip automatically

  - by Mike Dtrick

  What do I want to do? I would like Firefox to save files with the .pages extension as .zip files automatically. Scenario You are browsing through your emails and you notice your friend just sent you an email with a file attached (a .pages in this example). Unfortunately, you have a laptop that runs Windows. Your friend continues to send tons of emails with .pages files attached and you are tired of manually saving the files as a .zip file. Ultimately, you would like Firefox to be set up so that the download/file manager recognizes the .pages extension and automatically converts it to a .zip file. What have I done? I have saved files manually by selecting save as "All Files" and setting the extension to .zip. I've gone through Firefox and their documentation and have not found anything on how to complete this task. Why am I doing this? To save time (only a few seconds, not the main reason). I would like to setup a simple solution that "converts" a file automatically without having to recall steps on how to achieve the task manually (for clients who aren't exactly tech savvy). So that clients with Windows can access the files. IMPORTANT NOTE: I am not trying to save the web page, rather an Apple document equivalent to Microsoft Word. UPDATE: The really easy method would be to save one file, right click it, choose properties and open all .pages files up with WinRAR (or any other program that extracts files from a compressed folder). For the sake of learning, I am going to "neglect" this method and continue to do some research on Firefox add-ons. I would still like to have Firefox or the download manager to do the bulk of the work for converting the file.

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• Issues using gmail with google apps and external domain

  - by Jonathan Kelly

  I have recently tried to use gmail through google apps as my main email client, but I'm experiencing a few different problems. I am managing the domain (conjunktiondesign.co.uk) through 123reg.co.uk but it is hosted through fasthosts.co.uk. I transfered the domain to 123reg as fasthosts did not allow me to change the MX records myself. I followed the setup instructions step by step on google apps and changed the MX records as they told me to. My email was now working perfectly but my website was down and I was getting the following error: The dnsserver returned: No DNS records I have a friend that is using the same system as me (ie. Externally hosted domain and google apps mail) and I changed my 123reg details to the same that he had (as his was working perfectly - both email and website). I changed my name servers to point to fasthosts, rather than 123reg and I added an A record called '@' pointing to fasthosts IP address. I also created another A record called 'www' pointing to fasthosts IP address. After I did this, my website worked almost immediately but I have only realised that since changing it my email is now down. I have not received anything since Saturday. I am a web designer and would consider myself fairly tech savvy, but I have no idea about A records, CNAME's and all the things I have been messing about with! What I ultimately need is someone to help me get my email and website working at the same time, rather than one being down when the other is OK. I seem only able to get one or the other working. I have now changed the name servers back to 123reg in an attempt to get my email back as it is more important than my website at this stage. Any help is much appreciated. Thanks.

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• Microsoft Access: computer freezes when user tries to update record

  - by CarlF

  A colleague and I have developed an Access 2003 database which is used throughout our department. Currently about four dozen people do data entry using one of two very similar forms. If 47 of us use them, they work perfectly. If Mr. 48 clicks the "Save" button, Windows XP freezes and a hard reset is needed. The problem has to be on his specific computer (Dell latitude D630) and not in the code because this problem only affects him. Complicating the matter: I don't work for IS, and this project is not supported by IS. If I'm going to get our tech support to fix the problem I had better be able to explain exactly what to do and how to do it, because they aren't going to invest any resources. I don't even have admin rights on the computer (and neither does its regular user). I've asked him to bring his laptop the next time he visits my building. (Just to make matters worse, he doesn't usually work in the same location as me or the other developer.) Any suggestions on debugging the problem? My first try will be to uninstall and reinstall Office, which I can do using corporate utilities without being admin. Note: yes, those are old versions of Office and Windows. We expect to upgrade later this year.

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• Mac mini simple customized, Mac mini server or other?

  - by microspino

  I'm in front of a big IT choice for my little office and I need some advice. We have 5 users, 1 super user, 1 HP500 DesignJet Plotter, other 4 laser printers, 1 HP Fax/Print/Scan/Copy machine. All the clients are XP Sp3 boxes. We would like to: centralize and share 90Gb of files using a Dropbox (this way we will have LAN sync of local working directories + internet backup + access our files wherever we are). centralize our plotter, printers and fax machine backup all the workstations share outlook calendar and tasks run 24x7 saving some energy Of course this setup It's just the first step to a more serious and creative network management of our office, so we are open to new ideas. The budget vary from 400€ to 900€, we are not tech gurus but at least one of us is a power user close to become a geek. I've read some articles on macminicolo about a mac mini either normal or with snow leopard server. I heard about Windows Home Server too on the lifehacker website but I'm in a sort of analysis - paralysis can You help me?

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• Sharing a folder with Nautilus and NTFS external drive gets errors

  - by TheLQ

  I am trying to share a folder in Lubuntu over a network that's on an external NTFS drive. Due to the system that I have (rotating backup disks) this is probably the second time that the drive would of been mounted. Its manually mounted with a simple (for example) mount /dev/sdb1 /media/BACKUP On an internal NTFS disk I have successfully setup a network share and can access it. However on the external disk I can't from any other Windows computer. When setting up the share Nautilus said that it needs to change the other's permissions to allow for other users to write. However afterwords its still blank. Changing it to Read and Write just changes back to blank. Chowning the entire /media folder recursively and trying didn't work. Running PCManFM as root and changing didn't work. Adding "public=yes" to smb.conf and restarting didn't work. I'm out of idea's on what to do. What's weird is that it worked just fine on an internal NTFS disk, so why not the external one? Any solutions need to be able to managed inside of a gui (preferably Nautilus) as the person managing the machine isn't as tech savvy. Thanks

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