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  • Where to get sounds for game development for kids [closed]

    - by at.
    I'm teaching kids to program using Ruby and the gaming framework Gosu/Chingu. For the sounds for their games I've been showing them http://www.bfxr.net/. It's decent, but the samples are limited and some of them are pretty cheap (check the explosion, it's like an explosion on a commodore 64 game). Is there an easy resource kids can get the sounds they want? I'm happy to pay some kind of educational license for it.

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  • How to deal this situation

    - by user198725878
    I would like to ask you some guidance here. Once I finished my graduation I join a company for Ruby On Rails. They trained me and put into project for ROR. I have spent 1 year of ROR development. I have done basic things in the given project. Then my company got a project for QT, learned and worked for nearly 7 months. Then my company put into me in iOS development. For the past 1 1/2 years, I have been working in the iOS development till date. Also my main worry is, changing the technology I am working makes me not having in depth knowledge on anything. I mean I can't make myself as expert in any language. What is your opinion? Now my company is going to put me into the cross-platform mobile application development. I am worried now, will this affect my growth path by leaving native development? I am ready to learn Android. As I left web development before 2 year ago, I am finding some odds with me. Should look for iOS job change now? Please let me know your advices.

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  • 3D space game development

    - by user1693061
    I want to develop a 3D game (sci-fi type with spaceships) which can be played on multiplayer mode and by multiplayer i mean around 10 players for start as it will be a personal testing project and mostly educational. I have been searching for some days about the available languages and engines but i am kinda confused. Since i have been learning Java for my 1st year in I.T university and i have pretty good understanding i thought i would go with the Java language and develop that game on an applet so it could be played on a browser. After going through an applet game tutorial i understood how graphics work on an applet. So.. 1st question: Could an applet carry the burden of a 3D game especially on multiplayer? My thinking: It's a space game so the graphics should not be such a big problem since it wont be that crowded with entities apart from ships, planets and some effects. If the java applet is not the way for my project i would't mind "developing it on desktop"(i mean not making it a browser game). 2nd question: Should i use Unity engine for my purpose(space game)? If not name other language/engine combo.

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  • C# Timers for game development

    - by Valentin
    Hi, all! I want to find out the best way of creating time based events in games. Lets talk for example about Texas Holdem Poker. Server can handle thousands of tables and in every table we have timers: turn timer, hold seat timer and so on. What is the best way of timers realization for this purpose? Is System.Timers.Timer class can handle this or it will be more reasonable to create a separate thread with sorted time queue (for example an ascending sorted list with int values which represent time in ms remained)? Thanks in advance, Valentin

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  • Automating repetitive game development tasks

    - by MrDatabase
    Disclaimer: this is an open-ended and kinda "far out" question Over the last few years I've made a few iPhone games. I use very common programs like Xcode and Illustrator to make the games. Lately I've become tired of repeating certain tasks over and over again. Here are some examples: in Xcode: "clean target, build, run" over and over again in Xcode: delete image resources and then import updated image resources (identical names) I'd like to automate these tasks in Xcode. Any ideas? I've done some automation in Photoshop using the "button mode" thing where you record a macro... that's been very useful. Here's the kinda wacky or "far out" part of the question: how can this automation be done via voice commands? (perhaps using a Nuance product or something) Here's an example of what I'd love to do via a few voice commands: Save artwork from illustrator at a user-specified size (@2x versions as well) Delete "someArt.png" and "[email protected]" from Xcode Add the updated versions of someArt.png to Xcode In Xcode: clean target, build, and run I know this question probably seems bizarre... but something like this could make certain things substantially easier for game developers. Edit: wonder if a combination of AppleScript and Nuance might work?

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  • Game engine development in C++ [closed]

    - by Chris Cochran
    I am arriving at completion on a multithreaded concurrency framework designed for high-performance computing. Though I am not a gamer, it has occurred to me that this stand-alone software core could be an ideal basis for a multiprocessor game engine (64-bit native C++, 5000+ entry points). Are there any websites I could visit to discuss this technology with programmers and developers who could really benefit from it?

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  • 3D mobile game development [on hold]

    - by SCM
    I am not a developer or programmer and, I am planning an educative project that will involve having students to develop a cross-platform, 3D mobile game, similar to the SimCity concept. I need to write a project requirement and I'd like to pick someone's brain to understand what's involved in developing such a project: -Is it realistic to have one or two students to do it? and along their other modules at uni? - How much time can it take to develop from scratch? - what are the different skills required? Thank you All SCM

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  • Android Game Development problem whith size and speed

    - by Charlton Santana
    I have been coding speed for an object. I have made it so the object will move from one end of the screen to another at a speed depending on the screen size, at the monemt I have made it so it will take one second to pass the screen. So i have worked out the speed in code but when I go to assign the speed it tells me to force close and i do not understand why. Here is the code: MainGame Code: @Override protected void onDraw(Canvas canvas) { setBlockSpeed(getWidth()); } private int blockSpeed; private void setBlockSpeed(int screenWidth){ Log.d(TAG, "screenWidth " + screenWidth); blockSpeed = screenWidth / 100; // 100 is the FPS.. i want it to take 1 second to pass the screen Math.round(blockSpeed); // to make it a whole number block.speed = blockSpeed; // if i dont put blockSpeed and put eg 8 it still tells me to force close } Block.java Code: public int speed; public void draw(Canvas canvas) { canvas.drawBitmap(bitmap, x - (bitmap.getWidth() / 2), y - (bitmap.getHeight() / 2), null); if(dontmove == 0){ this.x -= speed; } }

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  • Game Development Resources? [closed]

    - by stas
    I want to make an iPhone game and I was wondering if somebody could point me to some resources. Before you rage and close this, I am not looking for just a tutorial on programming, I could just google that. I need to find a tutorial on how to actually make a game, as in how to organize your code, what type of methods to run in separate threads, how to manage these threads in a game, etc. I already know everything I need; I can write a physics engine from scratch, I can write a 3D graphics pipeline from scratch, and so on. What I cannot figure out is how to combine all of this knowledge into correctly and efficiently making a game. Obviously for this one would probably go to college, but seeing as I am still in high school, that is not an option. If anyone would know some tutorials or resources, any pointers would be appreciated.

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  • How you choose your first job as a programmer? [on hold]

    - by sliter
    For Brief I am a recently graduated CS student. I am looking for a job these days, but I have no idea what kind of software development jobs I like(embedded system,web development or else...). And I am looking for your advice. Here is a little more While I was a student, I had an one year internship experience as a system engineer in a semi-conductor company where I wrote Linux driver, tuned system performance, etc.. I was happy about this experience as it allowed me to deepen my understanding of the operating system and different low level things. And I thought "Em, I will continue in the embedded area after I graduate". At the end of my study, I am doing an another internship in web development, both front-end and back-end. And I also enjoys a lot the process of learning new things and making it work (Backbone, Node, socketio, etc..). Now, when I am looking for a software development position, I do not know what to apply! All I know is that I want a job which allows me to keep up with the trends instead of repeating. But besides this, I've no idea what specific type of job I want to do. Turn back to embedded system? Continue with web development? Change to other promising areas(data mining)? All these development positions makes no big difference to me. But I think this is not good and I need some criteria at choosing. So I am looking for advice and I would really appreciate if you can share your experience.

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  • Java Cloud &ndash; free test &amp; demo accounts!

    - by JuergenKress
    You want to test the Oracle Java Cloud? You can get your own 30 day test account & instance. Or you can get a Java account with our permanent test system. We want you to get familiar with our Java Cloud, so you are ready when the next version will launch. More and mo re new development is done in the cloud and you should participate. Get ready to offer your consulting services in the cloud! For permanent Java accounts please contact Jürgen Kress. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Java Cloud,Cloud,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • 2D Game Development dynamics in c++ [on hold]

    - by novice
    I am new to developing computer graphic applications in c++ using OpenGl. I want to develop games but I really am facing problems when it comes to understanding concepts like trajectory, collisions, gravity and also the use of various physics engines that are available. when i search the internet I kind of get lost because they aren't for beginners like me. There is some hardcore mathematics, physics and coding involved. I need to pick the concepts that are mostly needed in game dev like trajectory, collision etc. Any good tutorials that can help me out in picking these concepts from the start.

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  • Game Development

    - by Sundareswaran Senthilvel
    I'm planning to write a game from scratch (a BIG Game, for commercial purpose). I'm aware that there are certain compute libraries like OpenCL, AMD APP SDK, C++ AMP as well as DirectCompute - both from MS (NOT interested in CUDA) are available in the market. I'm planning to write the game from the scratch, which includes the following engines... 1.Physics Engine 2.AI Engine 3.Main Game Engine (... and if anything is missed). I'm aware that, there are some free physics engine libraries in the market. Not sure about free AI engine libraries. I'm bit confused in choosing between the OpenCL, AMD APP SDK, and C++ AMP libraries (as already mentioned i'm NOT interested in CUDA). I want my game to be published in Windows/Android/Mac OSX. It means it should be a cross-platform game. I will be having "one source code" that i'll compile for various platforms like Windows/Android/Mac OSX, and any others if i missed. Note: Since I'm NOT a Java guy, kindly do NOT suggest me the Java Language. For Graphics language should i use OpenGL or DirectX 11? I have heard that OpenGL runs on a single core, and not sure of DirectX 11. Between OpenGL and DirectX which one should i follow? or else, are there any other graphics language that i need to start with? I want to make use of the parallelism in GPU as well as CPU.

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  • Java game applet development

    - by RomZes
    I'm getting 4 sec delay when sending objects over UDP. Working on small game and trying to implement multiplayer. For now just trying to synchronize movements of 2 balls on the screen. StartingPoint.java is my server(first player), that receiving serialized objects (coordinates). SecondPlayer.java is client that sending serialized objects to server. When I'm moving my first object it appears 4 seconds later on different screen. StartingPoint.java @Override public void run() { byte[] receiveData = new byte[256]; byte[] sendData = new byte[256]; // DatagramSocket socketS; try { socket = new DatagramSocket(5000); System.out.println("Socket created on "+ port + " port"); } catch (SocketException e1) { // TODO Auto-generated catch block e1.printStackTrace(); } while(true){ b1.update(this); b3.update(); System.out.println("Starting server..."); //// Receiving and deserializing object try { //socket.setSoTimeout(1000); DatagramPacket packet = new DatagramPacket(buf, buf.length); socket.receive(packet); byte[] data = packet.getData(); ByteArrayInputStream in = new ByteArrayInputStream(data); ObjectInputStream is = new ObjectInputStream(in); // socket.setSoTimeout(300); b1 = (Ball) is.readObject(); } catch (IOException | ClassNotFoundException e) { // TODO Auto-generated catch block e.printStackTrace(); } repaint(); try { Thread.sleep(17); } catch (InterruptedException e) { e.printStackTrace(); } SecondPlayer.java @Override public void run() { while(true){ b.update(); networkSend(); repaint(); try { Thread.sleep(17); } catch (InterruptedException e) { e.printStackTrace(); } } public void networkSend(){ // Serialize to a byte array try { ByteArrayOutputStream bStream = new ByteArrayOutputStream(); ObjectOutputStream oo; oo = new ObjectOutputStream(bStream); oo.writeObject(b); oo.flush(); oo.close(); byte[] bufCar = bStream.toByteArray(); //socket = new DatagramSocket(); //socket.setSoTimeout(1000); InetAddress address = InetAddress.getByName("localhost"); DatagramPacket packet = new DatagramPacket(bufCar, bufCar.length, address, port); socket.send(packet); } catch (IOException e) { // TODO Auto-generated catch block e.printStackTrace(); }

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  • Android Game Development in Java [on hold]

    - by Nusrat
    I have been searching for some good tutorials/frameworks for developing an Android Game . I want to develop a 3D Car Racing game . I have already looked into http://stackoverflow.com/questions/4227759/android-game-engine-for-2d-and-3d-games. Now , i know that Android Games can be developed using Java/Action Scripts/JS etc . Many of the users are suggesting me to use http://unity3d.com , but i found that it uses JavaScript, C#, Boo . I don't know JS too much , Is it possible to develop a very professional level Game for Android using my Java knowledge ? Any Software like Unity which allow me to code in Java ?

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  • Why is it still so hard to write software?

    - by nornagon
    Writing software, I find, is composed of two parts: the Idea, and the Implementation. The Idea is about thinking: "I have this problem; how do I solve it?" and further, "how do I solve it elegantly?" The answers to these questions are obtainable by thinking about algorithms and architecture. The ideas come partially through analysis and partially through insight and intuition. The Idea is usually the easy part. You talk to your friends and co-workers and you nut it out in a meeting or over coffee. It takes an hour or two, plus revisions as you implement and find new problems. The Implementation phase of software development is so difficult that we joke about it. "Oh," we say, "the rest is a Simple Matter of Code." Because it should be simple, but it never is. We used to write our code on punch cards, and that was hard: mistakes were very difficult to spot, so we had to spend extra effort making sure every line was perfect. Then we had serial terminals: we could see all our code at once, search through it, organise it hierarchically and create things abstracted from raw machine code. First we had assemblers, one level up from machine code. Mnemonics freed us from remembering the machine code. Then we had compilers, which freed us from remembering the instructions. We had virtual machines, which let us step away from machine-specific details. And now we have advanced tools like Eclipse and Xcode that perform analysis on our code to help us write code faster and avoid common pitfalls. But writing code is still hard. Writing code is about understanding large, complex systems, and tools we have today simply don't go very far to help us with that. When I click "find all references" in Eclipse, I get a list of them at the bottom of the window. I click on one, and I'm torn away from what I was looking at, forced to context switch. Java architecture is usually several levels deep, so I have to switch and switch and switch until I find what I'm really looking for -- by which time I've forgotten where I came from. And I do that all day until I've understood a system. It's taxing mentally, and Eclipse doesn't do much that couldn't be done in 1985 with grep, except eat hundreds of megs of RAM. Writing code has barely changed since we were staring at amber on black. We have the theoretical groundwork for much more advanced tools, tools that actually work to help us comprehend and extend the complex systems we work with every day. So why is writing code still so hard?

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  • What is the typical setup for a laptop used for multi platform development?

    - by iama
    I am planning to build a new laptop for development for both Windows & Linux platforms. On Windows, my development would be primarily on .NET/C#/IIS/MSSQL Server. On Linux, preferably Ubuntu, my development would be on Ruby and Python. I am thinking of buying a laptop with Windows 7 pre-installed with 4GB RAM/Intel Core 2 Duo/320 GB HD & then thinking of running 2 VMs for both Windows and Linux development with the host OS as my work station. Of course, I would be running DBs and web servers on the respective platforms. Is this a typical setup? My only concern is running two VMs side by side. Not sure if this configuration would be optimal. Alternative would be to do my Windows development on the host Windows 7 OS. Any thoughts?

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  • WebLogic Server Provisioning and Patching with Enterprise Manager Cloud Control 12c Now Available

    - by JuergenKress
    For access to the Oracle demo systems please visit OPN and talk to your Partner Expert. SOA Suite and BPM Suite runs on WebLogic! We are pleased to announce the availability of a WebLogic Server Management demo that showcases some of the key provisioning and patching capabilities of WebLogic Server Management Pack Enterprise Edition (EE). To learn more about these features - as well as other features of the pack - please visit the pack's saleskit page. Demo Highlights The demo showcases the following capabilities: Patching Oracle WebLogic Servers Standardizing WebLogic Server Patch Rollouts Creating a WebLogic Domain Provisioning Profile Cloning a WebLogic Domain from a Provisioning Profile Deploying a Java EE Application Scaling Out an Oracle WebLogic Cluster Demo Instructions Go to the DSS website for Oracle Partners. On the Standard Demo Launchpad page, under the “Software Lifecycle Automation” section, click on the link “EM Cloud Control 12c WLS Provisioning and Patching” (tagged as “NEW”). Specific demo launchpad page contains a link to the detailed demo script with instructions on how to show the demo. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: WebLogic,Enterprise Manager,EM12c,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • Presenting the Cloud in a Different Way

    - by BuckWoody
    I had the honor of presenting the Developers at the Portland PASS chapter, and decided to go a different way than just using PowerPoint Slides…. (click on any picture to enlarge) The point is that when you need to get a point across, it’s OK to change tactics to make sure the information sticks. In this case, I decided to make the audience the PowerPoint. I used a few props to show the various paradigms we use to describe what the industry uses for the word “cloud” First, we talked about Infrastructure as a Service. I picked a gentleman who didn’t quite fit the hard hat and safety vest I picked out for him. Notice our “user” as she accesses our “Server” (complete with tray and glass) which has been virtualized.    Software as a service comes next. In this case, the user and potentially even customers just access software (represented here as a Windows ME box…) remotely – everything is virtualized. Finally, Platform as a Service – Yup, Platform shoes as a necklace, and a tie-dye shirt to represent the 70’s – a decade when mainframes used stateless programming as well. Notice also the components of Windows Azure – Compute (Keyboard) Application Fabric (Toy Bus) and Storage (Bucket).   And at the end of the day, it’s all about serving those customers…

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  • Coherence Management with EM Cloud Control 12c –demo for partners

    - by JuergenKress
    For access to the Oracle demo systems please visit OPN and talk to your Partner Expert We are pleased to announce the availability of the Coherence Management demo that showcases some of the key capabilities of Management Pack for Oracle Coherence and JVM Diagnostics (licensed under WLS Management Pack EE and Management Pack for NonOracle MW). This demo specifically focuses on some of the performance management and configuration management solutions for Oracle Coherence. The demo flow showcases the key enhancements made in Enterprise Manager 12c release which includes new customizable performance summary, cache data management and configuration management. Demo Highlights The demo showcases the following capabilities. Centralized monitoring for enterprise wide Coherence deployments Drill down diagnostics Customizable performance views Monitoring performance trends Monitoring Caches, Nodes, Services, etc Performance and Log Alerts Real-time Java Diagnostics and memory leak analysis Cache Data Management Lifecycle management Provisioning Coherence on a new machine Starting nodes on machine where Coherence is already running Killing a node process Demo Instructions Go to the DSS website for Oracle Partners. On the Standard Demo Launchpad page, under the “Middleware Management” section, click on the link “EM Cloud Control 12c Coherence Management” (tagged as “NEW”). Specific demo launchpad page contains a link to the detailed demo script with instructions on how to show the demo. Read more on Community Events and post your comment here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Coherence,Coherence demo,DSS,CAF,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Coherence Management with EM Cloud Control 12c –demo for partners

    - by JuergenKress
    For access to the Oracle demo systems please visit OPN and talk to your Partner Expert We are pleased to announce the availability of the Coherence Management demo that showcases some of the key capabilities of Management Pack for Oracle Coherence and JVM Diagnostics (licensed under WLS Management Pack EE and Management Pack for NonOracle MW). This demo specifically focuses on some of the performance management and configuration management solutions for Oracle Coherence. The demo flow showcases the key enhancements made in Enterprise Manager 12c release which includes new customizable performance summary, cache data management and configuration management. Demo Highlights The demo showcases the following capabilities. Centralized monitoring for enterprise wide Coherence deployments Drill down diagnostics Customizable performance views Monitoring performance trends Monitoring Caches, Nodes, Services, etc Performance and Log Alerts Real-time Java Diagnostics and memory leak analysis Cache Data Management Lifecycle management Provisioning Coherence on a new machine Starting nodes on machine where Coherence is already running Killing a node process Demo Instructions Go to the DSS website for Oracle Partners. On the Standard Demo Launchpad page, under the “Middleware Management” section, click on the link “EM Cloud Control 12c Coherence Management” (tagged as “NEW”). Specific demo launchpad page contains a link to the detailed demo script with instructions on how to show the demo. Read more on Community Events and post your comment here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Coherence,Coherence demo,DSS,CAF,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Don't Miss the Social Engagement Center -- See How Social Cloud Tools Can Work for You

    - by Oracle OpenWorld Blog Team
    Are you ready to get social at Oracle OpenWorld? Stop by the Oracle Social Engagement Center in Moscone South Upper Lobby (near the South Meetup location) and see Oracle Cloud Social Services in action. Ask Oracle's social experts how they're using next-generation enterprise social tools to deliver extreme engagement. Watch in near real-time as Oracle reaches out to inform, inspire, and engage global communities. We're showing: -     Collective Intellect for specific data sets on 2 large screens-     Vitrue analytics and Vitrue publishing on 2 large screens-     Relative Twitter activity across the hash tags #OOW, #OOW12, #openworld, #oracle, and accounts @oracle, and @openworld on 1 large screenPlus we have 5 computers where we're actively working with the Collective Intellect and Vitrue technologies, so you can how they function. So come visit the Social Engagement Center to learn how Oracle is using and engaging with these tools.  And don't forget the Social Plaza @ OpenWorld event on Tuesday from noon - 8:00 p.m. Join us for food, drink, the afternoon keynote, and some cool libations on a hot afternoon.

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  • algorithm for Virtual Machine(VM) Consolidation in Cloud

    - by devansh dalal
    PROBLEM: We have N physical machines(PMs) each with ram Ri, cpu Ci and a set of currently scheduled VMs each with ram requirement ri and ci respectively Moving(Migrating) any VM from one PM to other has a cost associated which depends on its ram ri. A PM with no VMs is shut down to save power. Our target is to minimize the weighted sum of (N,migration cost) by migrating some VMs i.e. minimize the number of working PMs as well as not to degrade the service level due to excessive migrations. My Approach: Brute Force approach is choosing the minimum loaded PM and try to fit its VMs to other PMs by First Fit Decreasing algorithm or we can select the victim PMs and target PMs based on their loading level and shut down victims if possible by moving their VMs to targets. I tried this Greedy approach on the Data of Baadal(IIT-D cloud) but It isn't giving promising results. I have also tried to study the Ant colony optimization for dynamic VM consolidating but was unable to understand very much. I used the links. http://dumas.ccsd.cnrs.fr/docs/00/72/52/15/PDF/Esnault.pdf http://hal.archives-ouvertes.fr/docs/00/72/38/56/PDF/RR-8032.pdf Would anyone please explain the solution or suggest any new approach for better performance soon. Thanks in advance.

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  • ??????Oracle Service Cloud??

    - by hamsun
    Adriana Garjoaba,Oracle,2014?5?16? Normal 0 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ? ?:Sarah Anderson Normal 0 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Service Cloud? ???????????????,??????????????????,??????????????????,?????? ???,????????????? ????Oracle Service Cloud????????????——????????,??“?? ????????”,“?????????,???????????”,“???????????????”,???????? ??! ??,? ????,????????????????????,??????????????????????????,??????? ??,??????????????? ?? ???? ???????https://cx.rightnow.com/(??????????)???“5167”,????Answer ID 5167 ,?????GA??(2014?2?)???2008?8????????,??????????????????? ???????(??:Customer Portal Framework ??????),?????????? ???? ????,????????????????????????????????????????,????2011?????????,????????2014????????! ??,? ?????????????????,????????????(???????????,????????????????? ?????????????????????????????????????????????,??????????,?????????????),??,? ??????????????,????HMS(????????)?????????????????? ?HMS,?????????????????,????????? ????????????,???????????????? ?? ???? ?????????????,????????????????????????,????????????????????? ?????,??“??”????????????????,???????????,????????????????“?? ????”,?????????——????????????????? Normal 0 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ? ????3? ????: Normal 0 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ???????????? Normal 0 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ?????? ????????(SUN)??? v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);}w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ? ?16????????,??????????????,??????????? ?! ????????,????????????????/?????,???????????????? ??????????? ??????????????????“??????????”????????????:??????????,? ???????????????????????Answer ID 1925? ????????????,?????:??????????????????????????????????????? ???,???????????????????,??????????????????????,???? ????????????? ???????????????????????????????????,??????????????????? ????????????????????????????? ????,????????????,????????????????????????,???????????? ???,????????????????,???????????? ? ???????????: o ? ????? o ?????????,? ?????????????????????????“???” o ?UMS??????? o ? ? o ????????? ? ???: Sarah Anderson?RightNow? ???4??????,????????????????????? ?????????????,????Oracle RightNow? ?: o RightNow Customer Service Administration o RightNow Analytics o RightNow Customer Portal Designer and Contact Center Experience Designer Administration o RightNow Marketing and Feedback ??RightNow????? RightNow??????????????,????????????????????? ????????RightNow??,?????????????????????,????????????,???????

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