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• What’s the Difference Between Succession Management and Talent Reviews?

  - by HCM-Oracle

  By Marcie Van Houten Is there a difference or are they pieces of one holistic strategic talent process? And can you have one without the other?  First, let me give a quick definition of each.  Succession planning (or management) is about creating succession slates or talent pools in support of a critical job or position or sets thereof. And then using those plans to help mitigate risk and plan talent needs for the organization.  Talent reviews (known by other names often) are sets of meetings where managers and executives come together to review, discuss and often heatedly debate the merits and potential of their employees, and then place and sometimes calibrate that talent on a performance to potential matrix.  These are some of the most strategic conversations happening in conference rooms across the globe. I speak with a lot of organizations about their practices in this area and the answers to these questions are as varied and nuanced as there are organizations thinking about them.  Some are passionate about their talent review processes and have a very evolved and thoughtful approach.  They really know their people, where their talent is, and the opportunities they plan to offer them.  And to them that is their succession process.  They may never create a slate of named candidates for a job or assign employees to formal talent pools.   On the flip side there are other organizations that create slates and slates and often multiple talent pools to support their strategic positions.  Through these, they are able to mitigate the risk associated with having a key player leave their organization.  And for them, that is their succession process.  Some will start from the lower levels of their organization and roll up their succession plans, while other organizations only cover their top 200 executives and key positions with plans.  And then there are organizations that leverage some of all of these.  Ultimately, the goals are to increase employee engagement, reduce talent-related risk, ensure the right talent is aligned to the strategic initiatives and to drive business value.  The approaches are as unique as the organizations they represent and the business opportunities they are looking to seize upon.   And that's ok.  It's great in fact. Because one thing that is common is the recognition that the need to know your people and align your top talent to the future needs of the organization is mission critical. Sure, there are a set of commonly recognized best practices and guiding principles for all of this.  There is no one right or perfect answer.  And that is what makes this all so much darn fun.  With Talent Review and Succession Management from Oracle HCM Cloud, we’ve blended the ability to support your strategic talent review conversations with both succession plans and talent pools allowing for one very seamless and interactive process. So whether you create a lot of succession plans, only focus on talent pools, have a robust talent review process, or all of the above, Oracle has you covered. I’m looking forward to spending time with our customers at the upcoming OHUG Global Conference 2014 happening June 9-13 in Las Vegas.  It’s an opportunity for me to talk to customers about their business and how they are doing strategic talent processes like talent reviews and succession.  I hope to see you there. Marcie Van Houten brings over 20 years of management consulting, information systems and human capital management experience to her role as director of product strategy at Oracle. Ms. Van Houten has spent the past several years at Oracle working closely with customers to help drive the direction of the company's talent and succession management applications. Additionally, she spent nine years at PeopleSoft as Director of Information Systems leading human capital management implementation projects. Marcie Van Houten lives in Walnut Creek, California, and holds a MBA from Southern Methodist University in Dallas, Texas.  You can follow her on Twitter: @MarcieVH

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• SQLAuthority News – Amazon Gift Card Raffle for Beta Tester Feedback for NuoDB

  - by pinaldave

  As regular readers know I’ve been spending some time working with the NuoDB beta software. They contacted me last week and asked if I would give you a chance to try their new web-based console for their scalable, SQL-compliant database. They have just put out their final beta release, Beta 9.  It contains a preview of a new web-based “NuoConsole” that will replace and extend the functionality of their current desktop version.  I haven’t spent any time with the new console yet but a really quick look tells me it should make it easier to do deeper monitoring than the older one. It also looks like they have added query-level reporting through the console. I will try to play with it soon. NuoDB is doing a last, big push to get some more feedback from developers before they release their 1.0 product sometime in the next several weeks. Since the console is new, they are especially interested in some quick feedback on it before general availability. For SQLAuthority readers only, NuoDB will raffle off three $50 Amazon gift cards in exchange for your feedback on the NuoConsole preview. Here’s how to Enter Download NuoDBeta 9 here You must build a domain before you can start the console. Launch the Web Console. Windows Code: start java -jar jarnuodbwebconsole.jar Mac, Linux, Solaris, Unix Code: java -jar jar/nuodbwebconsole.jar Access the Web Console: Code: http://localhost:8080 When you have tried it out, go to a short (8 question) survey to enter the raffle Click here for the survey You must complete the survey before midnight EDT on October 17, 2012. Here’s what else they are saying about this last beta before general availability: Beta 9 now supports the Zend PHP framework so that PHP developers can directly integrate web applications with NuoDB. Multi-threaded HDFS support – NuoDB Storage Managers can now be configured to persist data to the high performance Hadoop distributed file system (HDFS). Beta 9 optimizes for multi-thread I/O streams at maximum performance. This enhancement allows users to make Hadoop their core storage with no extra effort which is a pretty cool idea. Improved Performance –On a single transaction node, Beta 9 offers performance comparable with MySQL and MariaDB. As additional nodes are added, NuoDB performance improves significantly at near linear scale. Query & Explain Plan Logging – Beta 9 introduces SQL explain plans for your queries. Qualify queries with the word “EXPLAIN” and NuoDB will respond with the details of the execution plan allowing performance optimization to SQL. Through the NuoConsole, you can now kill hung or long running queries. Java App Server Support – Beta 9 now supports leading Web JEE app servers including JBoss, Tomcat, and ColdFusion. They’ve also reported: Improved PHP/PDO drivers Support for Drupal Faster Ruby on Rails driver The Hibernate Dialect supports version 4.1 And good news for my readers: numerous SQL enhancements They will share the results of the web console feedback with me.  I’ll let you know how it goes. Also the winner of their last contest was Jaime Martínez Lafargue!  Do leave a comment here once you complete the survey.  Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: SQL Authority Tagged: NuoDB

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• Industry perspectives on managing content

  - by aahluwalia

  Earlier this week I was noodling over a topic for my first blog post. My intention for this blog is to bring a practitioner's perspective on ECM to the community; to share and collaborate on best practices and approaches that address today's business problems. Reviewing my past 14 years of experience with web technologies, I wondered what topic would serve as a good "conversation starter". During this time, I received a call from a friend who was seeking insights on how content management applies to specific industries. She approached me because she vaguely remembered that I had worked in the Health Insurance industry in the recent past. She wanted me to tell her about the specific business needs of this industry. She was in for quite a surprise as she found out that I had spent the better part of a decade managing content within the Health Insurance industry and I discovered a great topic for my first blog post! I offer some insights from Health Insurance and invite my fellow practitioners to share their insights from other industries. What does content management mean to these industries? What can solution providers be aware of when offering solutions to these industries? The United States health care system relies heavily on private health insurance, which is the primary source of coverage for approximately 58% Americans. In the late 19th century, "accident insurance" began to be available, which operated much like modern disability insurance. In the late 20th century, traditional disability insurance evolved into modern health insurance programs. The first thing a solution provider must be aware of about the Health Insurance industry is that it tends to be transaction intensive. They are the ones who manage and administer our health plans and process our claims when we visit our health care providers. It helps to keep in mind that they are in the business of delivering health insurance and not technology. You may find the mindset conservative in comparison to the IT industry, however, the Health Insurance industry has benefited and will continue to benefit from the efficiency that technology brings to traditionally paper-driven processes. We are all aware of the impact that Healthcare reform bill has had a significant impact on the Health Insurance industry. They are under a great deal of pressure to explore ways to reduce their administrative costs and increase operational efficiency. Overall, administrative costs of health insurance include the insurer's cost to administer the health plan, the costs borne by employers, health-care providers, governments and individual consumers. Inefficiencies plague health insurance, owing largely to the absence of standardized processes across the industry. To achieve this, industry leaders have come together to establish standards and invest in initiatives to help their healthcare provider partners transition to the next generation of healthcare technology. The move to online services and paperless explanation of benefits are some manifestations of technological advancements in health insurance. Several companies have adopted Toyota's LEAN methodology or Six Sigma principles to improve quality, reduce waste and excessive costs, thereby increasing the value of their plan offerings. A growing number of health insurance companies have transformed their business systems in the past decade alone and adopted some form of content management to reduce the costs involved in administering health plans. The key strategy has been to convert paper documents and forms into electronic formats, automate the content development process and securely distribute content to various audiences via diverse marketing channels, including web and mobile. Enterprise content management solutions can enable document capture of claim forms, manage digital assets, integrate with Enterprise Resource Planning (ERP) and Human Capital Management (HCM) solutions, build Business Process Management (BPM) processes, define retention and disposition instructions to comply with state and federal regulations and allow eBusiness and Marketing departments to develop and deliver web content to multiple websites, mobile devices and portals. Content can be shared securely within and outside the organization using Information Rights Management.  At the end of the day, solution providers who can translate strategic goals into solutions that maximize process automation, increase ease of use and minimize IT overhead are likely to be successful in today's health insurance environment.

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• The Application Architecture Domain

  - by Michael Glas

  I have been spending a lot of time thinking about Application Architecture in the context of EA. More specifically, as an Enterprise Architect, what do I need to consider when looking at/defining/designing the Application Architecture Domain?There are several definitions of Application Architecture. TOGAF says “The objective here [in Application Architecture] is to define the major kinds of application system necessary to process the data and support the business”. FEA says the Application Architecture “Defines the applications needed to manage the data and support the business functions”.I agree with these definitions. They reflect what the Application Architecture domain does. However, they need to be decomposed to be practical.I find it useful to define a set of views into the Application Architecture domain. These views reflect what an EA needs to consider when working with/in the Applications Architecture domain. These viewpoints are, at a high level:Capability View: This view reflects how applications alignment with business capabilities. It is a super set of the following views when viewed in aggregate. By looking at the Application Architecture domain in terms of the business capabilities it supports, you get a good perspective on how those applications are directly supporting the business.Technology View: The technology view reflects the underlying technology that makes up the applications. Based on the number of rationalization activities I have seen (more specifically application rationalization), the phrase “complexity equals cost” drives the importance of the technology view, especially when attempting to reduce that complexity through standardization type activities. Some of the technology components to be considered are: Software: The application itself as well as the software the application relies on to function (web servers, application servers). Infrastructure: The underlying hardware and network components required by the application and supporting application software. Development: How the application is created and maintained. This encompasses development components that are part of the application itself (i.e. customizable functions), as well as bolt on development through web services, API’s, etc. The maintenance process itself also falls under this view. Integration: The interfaces that the application provides for integration as well as the integrations to other applications and data sources the application requires to function. Type: Reflects the kind of application (mash-up, 3 tiered, etc). (Note: functional type [CRM, HCM, etc.] are reflected under the capability view). Organization View: Organizations are comprised of people and those people use applications to do their jobs. Trying to define the application architecture domain without taking the organization that will use/fund/change it into consideration is like trying to design a car without thinking about who will drive it (i.e. you may end up building a formula 1 car for a family of 5 that is really looking for a minivan). This view reflects the people aspect of the application. It includes: Ownership: Who ‘owns’ the application? This will usually reflect primary funding and utilization but not always. Funding: Who funds both the acquisition/creation as well as the on-going maintenance (funding to create/change/operate)? Change: Who can/does request changes to the application and what process to the follow? Utilization: Who uses the application, how often do they use it, and how do they use it? Support: Which organization is responsible for the on-going support of the application? Information View: Whether or not you subscribe to the view that “information drives the enterprise”, it is a fact that information is critical. The management, creation, and organization of that information are primary functions of enterprise applications. This view reflects how the applications are tied to information (or at a higher level – how the Application Architecture domain relates to the Information Architecture domain). It includes: Access: The application is the mechanism by which end users access information. This could be through a primary application (i.e. CRM application), or through an information access type application (a BI application as an example). Creation: Applications create data in order to provide information to end-users. (I.e. an application creates an order to be used by an end-user as part of the fulfillment process). Consumption: Describes the data required by applications to function (i.e. a product id is required by a purchasing application to create an order. Application Service View: Organizations today are striving to be more agile. As an EA, I need to provide an architecture that supports this agility. One of the primary ways to achieve the required agility in the application architecture domain is through the use of ‘services’ (think SOA, web services, etc.). Whether it is through building applications from the ground up utilizing services, service enabling an existing application, or buying applications that are already ‘service enabled’, compartmentalizing application functions for re-use helps enable flexibility in the use of those applications in support of the required business agility. The applications service view consists of: Services: Here, I refer to the generic definition of a service “a set of related software functionalities that can be reused for different purposes, together with the policies that should control its usage”. Functions: The activities within an application that are not available / applicable for re-use. This view is helpful when identifying duplication functions between applications that are not service enabled. Delivery Model View: It is hard to talk about EA today without hearing the terms ‘cloud’ or shared services.  Organizations are looking at the ways their applications are delivered for several reasons, to reduce cost (both CAPEX and OPEX), to improve agility (time to market as an example), etc.  From an EA perspective, where/how an application is deployed has impacts on the overall enterprise architecture. From integration concerns to SLA requirements to security and compliance issues, the Enterprise Architect needs to factor in how applications are delivered when designing the Enterprise Architecture. This view reflects how applications are delivered to end-users. The delivery model view consists of different types of delivery mechanisms/deployment options for applications: Traditional: Reflects non-cloud type delivery options. The most prevalent consists of an application running on dedicated hardware (usually specific to an environment) for a single consumer. Private Cloud: The application runs on infrastructure provisioned for exclusive use by a single organization comprising multiple consumers. Public Cloud: The application runs on infrastructure provisioned for open use by the general public. Hybrid: The application is deployed on two or more distinct cloud infrastructures (private, community, or public) that remain unique entities, but are bound together by standardized or proprietary technology that enables data and application portability. While by no means comprehensive, I find that applying these views to the application domain gives a good understanding of what an EA needs to consider when effecting changes to the Application Architecture domain.Finally, the application architecture domain is one of several architecture domains that an EA must consider when developing an overall Enterprise Architecture. The Oracle Enterprise Architecture Framework defines four Primary domains: Business Architecture, Application Architecture, Information Architecture, and Technology Architecture. Each domain links to the others either directly or indirectly at some point. Oracle links them at a high level as follows:Business Capabilities and/or Business Processes (Business Architecture), links to the Applications that enable the capability/process (Applications Architecture – COTS, Custom), links to the Information Assets managed/maintained by the Applications (Information Architecture), links to the technology infrastructure upon which all this runs (Technology Architecture - integration, security, BI/DW, DB infrastructure, deployment model). There are however, times when the EA needs to narrow focus to a particular domain for some period of time. These views help me to do just that.

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• Premature-Optimization and Performance Anxiety

  - by James Michael Hare

  While writing my post analyzing the new .NET 4 ConcurrentDictionary class (here), I fell into one of the classic blunders that I myself always love to warn about.  After analyzing the differences of time between a Dictionary with locking versus the new ConcurrentDictionary class, I noted that the ConcurrentDictionary was faster with read-heavy multi-threaded operations.  Then, I made the classic blunder of thinking that because the original Dictionary with locking was faster for those write-heavy uses, it was the best choice for those types of tasks.  In short, I fell into the premature-optimization anti-pattern. Basically, the premature-optimization anti-pattern is when a developer is coding very early for a perceived (whether rightly-or-wrongly) performance gain and sacrificing good design and maintainability in the process.  At best, the performance gains are usually negligible and at worst, can either negatively impact performance, or can degrade maintainability so much that time to market suffers or the code becomes very fragile due to the complexity. Keep in mind the distinction above.  I'm not talking about valid performance decisions.  There are decisions one should make when designing and writing an application that are valid performance decisions.  Examples of this are knowing the best data structures for a given situation (Dictionary versus List, for example) and choosing performance algorithms (linear search vs. binary search).  But these in my mind are macro optimizations.  The error is not in deciding to use a better data structure or algorithm, the anti-pattern as stated above is when you attempt to over-optimize early on in such a way that it sacrifices maintainability. In my case, I was actually considering trading the safety and maintainability gains of the ConcurrentDictionary (no locking required) for a slight performance gain by using the Dictionary with locking.  This would have been a mistake as I would be trading maintainability (ConcurrentDictionary requires no locking which helps readability) and safety (ConcurrentDictionary is safe for iteration even while being modified and you don't risk the developer locking incorrectly) -- and I fell for it even when I knew to watch out for it.  I think in my case, and it may be true for others as well, a large part of it was due to the time I was trained as a developer.  I began college in in the 90s when C and C++ was king and hardware speed and memory were still relatively priceless commodities and not to be squandered.  In those days, using a long instead of a short could waste precious resources, and as such, we were taught to try to minimize space and favor performance.  This is why in many cases such early code-bases were very hard to maintain.  I don't know how many times I heard back then to avoid too many function calls because of the overhead -- and in fact just last year I heard a new hire in the company where I work declare that she didn't want to refactor a long method because of function call overhead.  Now back then, that may have been a valid concern, but with today's modern hardware even if you're calling a trivial method in an extremely tight loop (which chances are the JIT compiler would optimize anyway) the results of removing method calls to speed up performance are negligible for the great majority of applications.  Now, obviously, there are those coding applications where speed is absolutely king (for example drivers, computer games, operating systems) where such sacrifices may be made.  But I would strongly advice against such optimization because of it's cost.  Many folks that are performing an optimization think it's always a win-win.  That they're simply adding speed to the application, what could possibly be wrong with that?  What they don't realize is the cost of their choice.  For every piece of straight-forward code that you obfuscate with performance enhancements, you risk the introduction of bugs in the long term technical debt of the application.  It will become so fragile over time that maintenance will become a nightmare.  I've seen such applications in places I have worked.  There are times I've seen applications where the designer was so obsessed with performance that they even designed their own memory management system for their application to try to squeeze out every ounce of performance.  Unfortunately, the application stability often suffers as a result and it is very difficult for anyone other than the original designer to maintain. I've even seen this recently where I heard a C++ developer bemoaning that in VS2010 the iterators are about twice as slow as they used to be because Microsoft added range checking (probably as part of the 0x standard implementation).  To me this was almost a joke.  Twice as slow sounds bad, but it almost never as bad as you think -- especially if you're gaining safety.  The only time twice is really that much slower is when once was too slow to begin with.  Think about it.  2 minutes is slow as a response time because 1 minute is slow.  But if an iterator takes 1 microsecond to move one position and a new, safer iterator takes 2 microseconds, this is trivial!  The only way you'd ever really notice this would be in iterating a collection just for the sake of iterating (i.e. no other operations).  To my mind, the added safety makes the extra time worth it. Always favor safety and maintainability when you can.  I know it can be a hard habit to break, especially if you started out your career early or in a language such as C where they are very performance conscious.  But in reality, these type of micro-optimizations only end up hurting you in the long run. Remember the two laws of optimization.  I'm not sure where I first heard these, but they are so true: For beginners: Do not optimize. For experts: Do not optimize yet. This is so true.  If you're a beginner, resist the urge to optimize at all costs.  And if you are an expert, delay that decision.  As long as you have chosen the right data structures and algorithms for your task, your performance will probably be more than sufficient.  Chances are it will be network, database, or disk hits that will be your slow-down, not your code.  As they say, 98% of your code's bottleneck is in 2% of your code so premature-optimization may add maintenance and safety debt that won't have any measurable impact.  Instead, code for maintainability and safety, and then, and only then, when you find a true bottleneck, then you should go back and optimize further.

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• Drinking Our Own Champagne: Fusion Accounting Hub at Oracle

  - by Di Seghposs

  A guest post by Corey West, Senior Vice President, Oracle's Corporate Controller and Chief Accounting Officer There's no better story to tell than one about Oracle using its own products with blowout success. Here's how this one goes. As you know, Oracle has increased its share of the software market through a number of high-profile acquisitions. Legally combining companies is a very complicated process -- it can take months to complete, especially for the acquisitions with offices in several countries, each with its own unique laws and regulations. It's a mission critical and time sensitive process to roll an acquired company's legacy systems (running vital operations, such as accounts receivable and general ledger (GL)) into the existing systems at Oracle. To date, we've run our primary financial ledgers in E-Business Suite R12 -- and we've successfully met the requirements of the business and closed the books on time every single quarter. But there's always room for improvement and that comes in the form of Fusion Applications. We are now live on Fusion Accounting Hub (FAH), which is the first critical step in moving to a full Fusion Financials instance. We started with FAH so that we could design a global chart of accounts. Eventually, every transaction in every country will originate from this global chart of accounts -- it becomes the structure for managing our business more uniformly. In conjunction, we're using Oracle Hyperion Data Relationship Management (DRM) to centralize and automate governance of our global chart of accounts and related hierarchies, which will help us lower our costs and greatly reduce risk. Each month, we have to consolidate data from our primary general ledgers. We have been able to simplify this process considerably using FAH. We can now submit our primary ledgers running in E-Business Suite (EBS) R12 directly to FAH, eliminating the need for more than 90 redundant consolidation ledgers. Also we can submit incrementally, so if we need to book an adjustment in a primary ledger after close, we can do so without re-opening it and re-submitting. As a result, we have earlier visibility to period-end actuals during the close. A goal of this implementation, and one that we successfully achieved, is that we are able to use FAH globally with no customization. This means we have the ability to fully deploy ledger sets at the consolidation level, plus we can use standard functionality for currency translation and mass allocations. We're able to use account monitoring and drill down functionality from the consolidation level all the way through to EBS primary ledgers and sub-ledgers, which allows someone to click through a transaction appearing at the consolidation level clear through to its original source, a significant productivity enhancement when doing research. We also see a significant improvement in reporting using Essbase cube and Hyperion Smart View. Specifically, "the addition of an Essbase cube on top of the GL gives us tremendous versatility to automate and speed our elimination process," says Claire Sebti, Senior Director of Corporate Accounting at Oracle. A highlight of this story is that FAH is running in a co-existence environment. Our plan is to move to Fusion Financials in steps, starting with FAH. Next, our Oracle Financial Services Software subsidiary will move to a full Fusion Financials instance. Then we'll replace our EBS instance with Fusion Financials. This approach allows us to plan in steps, learn as we go, and not overwhelm our teams. It also reduces the risk that comes with moving the entire instance at once. Maria Smith, Vice President of Global Controller Operations, is confident about how they've positioned themselves to uptake more Fusion functionality and is eager to "continue to drive additional efficiency and cost savings." In this story, the happy customers are Oracle controllers, financial analysts, accounting specialists, and our management team that get earlier access to more flexible reporting. "Fusion Accounting Hub simplifies our processes and gives us more transparency into account activity," raves Alex SanJuan, Senior Director, Record to Report Strategic Process Owner. Overall, the team has been very impressed with the usability and functionality of FAH and are pleased with the quantifiable improvements. Claire Sebti states, "Our WD5 close activities have been reduced by at least four hours of system processing time, just for the consolidation group." Fusion Accounting Hub is an inspiring beginning to our Fusion Financials implementation story. There's no doubt it's going to be an international bestseller! Corey West, Senior Vice President Oracle's Corporate Controller and Chief Accounting Officer

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• PASS Summit 2011 &ndash; Part II

  - by Tara Kizer

  I arrived in Seattle last Monday afternoon to attend PASS Summit 2011.  I had really wanted to attend Gail Shaw’s (blog|twitter) and Grant Fritchey’s (blog|twitter) pre-conference seminar “All About Execution Plans” on Monday, but that would have meant flying out on Sunday which I couldn’t do.  On Tuesday, I attended Allan Hirt’s (blog|twitter) pre-conference seminar entitled “A Deep Dive into AlwaysOn: Failover Clustering and Availability Groups”.  Allan is a great speaker, and his seminar was packed with demos and information about AlwaysOn in SQL Server 2012.  Unfortunately, I have lost my notes from this seminar and the presentation materials are only available on the pre-con DVD.  Hmpf! On Wednesday, I attended Gail Shaw’s “Bad Plan! Sit!”, Andrew Kelly’s (blog|twitter) “SQL 2008 Query Statistics”, Dan Jones’ (blog|twitter) “Improving your PowerShell Productivity”, and Brent Ozar’s (blog|twitter) “BLITZ! The SQL – More One Hour SQL Server Takeovers”.  In Gail’s session, she went over how to fix bad plans and bad query patterns.  Update your stale statistics! How to fix bad plans Use local variables – optimizer can’t sniff it, so it’ll optimize for “average” value Use RECOMPILE (at the query or stored procedure level) – CPU hit OPTIMIZE FOR hint – most common value you’ll pass How to fix bad query patterns Don’t use them – ha! Catch-all queries Use dynamic SQL OPTION (RECOMPILE) Multiple execution paths Split into multiple stored procedures OPTION (RECOMPILE) Modifying parameter values Use local variables Split into outer and inner procedure OPTION (RECOMPILE) She also went into “last resort” and “very last resort” options, but those are risky unless you know what you are doing.  For the average Joe, she wouldn’t recommend these.  Examples are query hints and plan guides. While I enjoyed Andrew’s session, I didn’t take any notes as it was familiar material.  Andrew is a great speaker though, and I’d highly recommend attending his sessions in the future. Next up was Dan’s PowerShell session.  I need to look into profiles, manifests, function modules, and function import scripts more as I just didn’t quite grasp these concepts.  I am attending a PowerShell training class at the end of November, so maybe that’ll help clear it up.  I really enjoyed the Excel integration demo.  It was very cool watching PowerShell build the spreadsheet in real-time.  I must look into this more!  On a side note, I am jealous of Dan’s hair.  Fabulous hair! Brent’s session showed us how to quickly gather information about a server that you will be taking over database administration duties for.  He wrote a script to do a fast health check and then later wrapped it into a stored procedure, sp_Blitz.  I can’t wait to use this at my work even on systems where I’ve been the primary DBA for years, maybe there’s something I’ve overlooked.  We are using EPM to help standardize our environment and uncover problems, but sp_Blitz will definitely still help us out.  He even provides a cloud-based update feature, sp_BlitzUpdate, for sp_Blitz so you don’t have to constantly update it when he makes a change.  I think I’ll utilize his update code for some other challenges that we face at my work.

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• My First Iteration Zero

  - by onefloridacoder

  I recently watched a web cast that covered the idea of planning from the concept stage to the product backlog.  It was the first content I had seen related to Iteration Zero and it made a lot of sense from a planning and engagement perspective where the customer is concerned.  It illuminated some of the problems I’ve experienced with getting a large project of the ground.  The idea behind this is to just figure out get everyone to understand what needs to be constructed and to build the initial feature set from a *very* high level.  Once that happens other parts of the high level construction start to take place.  You end up with a feature list that describes what the business wants the system to do, and what it potentially may (or may not) interact with.  Low tech tools are used to create UI mockups that can be used as a starting point for some of the key UI pieces. Toward the end of the webcast they speaker introduced something that was new to me.  He referred to it as an executable skeleton or the steel thread.  The idea with this part of the webcast was to describe walking through the different mocked layers of the application.  Not all layers and collaborators are involved at this stage since it’s Iteration Zero, and each layer is either hard-coded or completely mocked to provide a 35K foot view of how the different layers layers work together.  So imagine two actors on each side of a layer diagram and the flow goes down from the upper left side down through a a consumer, thorough a service layer and then back up the service layer to the destination/actor. I would imagine much could be discussed moving through new/planned or existing/legacy layers, or a little of both to see what’s implied by the current high-level design. One part of the web cast has the business and design team creating the product box (think of your favorite cereal or toy box) with all of the features and even pictures laid out on the outside of the box.  The notion here is that if you handed this box to someone and told them your system was inside they would have an understanding of what the system would be able to do, or the features it could provide.    One of the interesting parts of the webcast was where the speaker described that he worked with a couple of groups in the same room and each group came up with a different product box – the point is that each group had a different idea of what the system was supposed to do.  At this point of the project I thought that to be valuable considering my experience has been that historically this has taken longer than a week to realize that the business unit and design teams see the high level solution differently.  Once my box is finished I plan on moving to the next stage of solution definition which is to plan the UI for this small application using Excel, to map out the UI elements.  I’m my own customer so it feels like cheating, but taking these slow deliberate steps have already provided a few learning opportunities.    So I resist the urge to load all of my user stories into my newly installed VS2010  TFS project and try to reduce or add to, the number of user stories and/or refine the high level estimates I’ve come up with so far.

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• SQL Sentry First Impressions

  - by AjarnMark

  After struggling to defend my SQL Servers from a political attack recently, I realized that I needed better tools to back me up, and SQL Sentry is the leading candidate. A couple of weeks ago, seemingly from out of nowhere, complaints from the business users started coming in that one of the core internal applications was running dramatically slower than normal, and fingers were being pointed at the SQL Server.  Unfortunately, we don’t have a production DBA whose entire job is to monitor and maintain our SQL Servers.  The responsibility falls to me to do the best I can, investing only a small portion of my time, because there are so many other responsibilities to take care of, and our industry is still deep in recession.  I inherited these SQL Servers and have made significant improvements in process and procedure, but I had not yet made the time to take real baseline measurements or keep a really close eye on the performance.  Like many DBAs, I wrote several of my own tools and used the “built-in tools” like Profiler, PerfMon, and sp_who2 (did I mention most of our instances are SQL Server 2000?).  These have all served me well for in-the-moment troubleshooting and maintenance, but they really fell down on the job when I was called upon to “prove” that SQL Server performance was acceptable and more importantly had not degraded recently (i.e. historical comparisons).  I really didn’t have anything from a historical comparison perspective, but I was able to show that current performance was acceptable, and deflect attention back onto other components (which in fact turned out to be the real culprit). That experience dramatically illustrated the need for better monitoring tools.  Coincidentally, I had been talking recently to my boss about the mini nightmare of monitoring several critical and interdependent overnight jobs that operate on separate instances of SQL Server.  Among other tools, I had been using Idera’s SQL Job Manager which is a free tool and did a nice job of showing me job schedules and histories in a nice calendar view.  This worked fairly well, and for the money (did I mention it was free?) it couldn’t be beat.  But it is based on the stored job history in MSDB, and there were other performance problems that we ran into when we started changing the settings for how much job history to retain, in order to be able to look back a month or more in the calendar view.  Another coincidence (if you believe in such things) was that when we had some of those performance challenges, I posted a couple of questions to the #sqlhelp hashtag on Twitter and Greg Gonzalez (@SQLSensei) suggested I check out SQL Sentry’s Event Manager.  At the time, I just thought he worked there, but later found out that he founded the company.  When I took a quick look at the features & benefits, the one that really jumped out at me is Chaining and Queueing which sounded like it would really help with our “interdependent jobs on different servers” issue. I know that is a lot of background story and coincidences, but hopefully you have stuck with me so far, and now we have arrived at the point where last week I downloaded and installed the 30-day trial of the SQL Sentry Power Suite, which is Event Manager plus Performance Advisor.  And I must say that I really like what I see so far.  Here are a few highlights: Great Support.  I had two issues getting the trial setup and monitoring a handful of our servers.  One of which was entirely my fault (missed a security setting in SQL 2008) and the other was mostly my fault (late change to some config settings that were apparently cached and did not get refreshed properly).  In both cases, the support staff at SQL Sentry were very responsive and rather quickly figured out what the cause and fix was for each of them.  This left me with a great impression of the company.  Kudos to them! Chaining and Queueing.  While I have not yet activated this feature, I am very excited about the possibilities.  We have jobs on three different instances of SQL Server that have to be run in a certain order, and each has to finish before the next can successfully begin, and I believe this feature will ensure just that.  It has been a real pain in the backside when one of those jobs runs just a little too long and does not finish before the job on another instance starts, thus triggering a chain reaction of either outright job failures, or worse, successful completion of completely invalid processing. Calendar View.  I really, really like the Event Manager calendar view where I can see all jobs and events across all instances and identify potential resource contention as well as windows of opportunity for maintenance activity.  Very well done, and based on Event Manager’s own database of accumulated historical information rather than querying the source instances every time. Performance Advisor Dashboard History View.  This view let’s me quickly select a date and time range and it displays graphs of key SQL Server and Windows metrics.  This is exactly the thing I needed to answer the “has performance changed recently” question at the beginning of this post. Reporting Services Subscription Jobs with Report Name.  This was a big and VERY pleasant surprise.  If you have ever looked at the list of SQL Server jobs that SQL Server Reporting Services creates when you make a Subscription, you will notice that they all have some sort of GUID as the name of the job.  This is really ugly, and really annoying because when you are just looking at the SQL Agent and Job Activity Monitor, if you see that Job X failed, you really do not have any indication in the name or the properties of the Job itself, as to what Report that was for.  But with SQL Sentry Event Manager you do.  The Jobs list in the Navigator pane in SQL Sentry, amazingly, displays the name of the Report that the Subscription Job is for.  And when you open it to see more details, it shows you the full Reporting Services path to that Report, so you can immediately track it down in the Report Manager in case you want to identify/notify the owner or edit the Subscription information.  I did not expect this at all, but I sure do like it.  HOORAY! That is just my first impressions from using the tools for a few days.  And I haven’t even gotten into how it showed me where I was completely mistaken about one aspect of my SQL Server disk configurations.  I’ll share that lesson in another blog entry.  But I have to say it again, the combination of Event Manager and Performance Advisor working together have really made me a fan.

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• Growing Talent

  The subtitle of Daniel Coyles intriguing book The Talent Code is Greatness Isnt Born. Its Grown. Heres How. The Talent Code proceeds to layout a theory of how expertise can be cultivated through specific practices that encourage the growth of myelin in the brain. Myelin is a material that is produced and wraps around heavily used circuits in the brain, making them more efficient. Coyle uses an analogy that geeks will appreciate. When a circuit in the brain is used a lot (i.e. a specific action is repeated), the myelin insulates that circuit, increasing its bandwidth from telephone over copper to high speed broadband. This leads to the funny phenomenon of effortless expertise. Although highly skilled, the best players make it look easy. Coyle provides some biological backing for the long held theory that it takes 10,000 hours of practice to achieve mastery over a given subject. 10,000 hours or 10 years, as in, Teach Yourself Programming in Ten Years and others. However, it is not just that more hours equals more mastery. The other factors that Coyle identifies includes deep practice, practice which crucially involves drills that are challenging without being impossible. Another way to put it is that every day you spend doing only tasks you find monotonous and automatic, you are literally stagnating your brains development! Perhaps Coyles subtitle, needs one more phrase, Greatness Isnt Born. Its Grown. Heres How. And oh yeah, its not easy. Challenging yourself, continuing to persist in the face of repeated failures, practicing every day is not easy. As consultants, we sell our expertise, so it makes sense that we plan projects so that people can play to their strengths. At the same time, an important part of our culture is constant improvement, challenging yourself to be better. And the balancing contest ensues. I just finished working on a proof of concept (POC) we did for a project we are bidding on. Completely time boxed, so our team naturally split responsibilities amongst ourselves according to who was better at what. I must have been pretty bad at the other components, as I found myself working on the user interface, not my usual strength. The POC had a website frontend, and one thing I do know is HTML. After starting out in pure ASP.NET WebForms, I got frustrated as time was ticking, I knew what I wanted in HTML, but I couldnt coax the right output out of the ASP.NET controls. I needed two or three elements on the screen that were identical in layout, with different content. With a backup plan in  of writing the HTML into the response by hand, I decided to challenge myself a bit and see what I could do in an hour or two using the Microsoft submitted jQuery micro-templating JavaScript library. This risk paid off. I was able to quickly get the user interface up and running, responsive to the JSON data we were working with. I felt energized by the double win of getting the POC ready and learning something new. Opportunities  specifically like this POC dont come around often, but the takeaway is that while it wont be easy, there are ways to generate your own opportunities to grow towards greatness.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Know Your Service Request Status

  - by Get Proactive Customer Adoption Team

  Untitled Document To monitor a Service Request or not to monitor a Service Request... That should never be the question Monitoring the Service Requests you create is an essential part of the process to resolve your issue when you work with a Support Engineer. If you monitor your Service Request, you know at all times where it is in the process, or to be more specific, you know at all times what action the Support Engineer has taken on your request and what the next step is. When you think about it, it is rather simple... Oracle Support is working the issue, Oracle Development is working the issue, or you are. When you check on the status, you may find that the Support Engineer has a question for you or the engineer is waiting for more information to resolve the issue. If you monitor the Service Request, and respond quickly, the process keeps moving, and you’ll get your answer more quickly. Monitoring a Service Request is easy. All you need to do is check the status codes that the Support Engineer or the system assigns to your Service Request. These status codes are not static. You will see that during the life of your Service request, it will go through a variety of status codes. The best advice I can offer you when you monitor your Service Request is to watch the codes. If the status is not changing, or if you are not getting responses back within the agreed timeframes, you should review the action plan the Support Engineer has outlined or talk about a new action plan. Here are the most common status codes: Work in Progress indicates that your Support Engineer is researching and working the issue. Development Working means that you have a code related issue and Oracle Support has submitted a bug to Development. Please pay a particular attention to the following statuses; they indicate that the Support Engineer is waiting for a response from you: Customer Working usually means that your Support Engineer needs you to collect additional information, needs you to try something or to apply a patch, or has more questions for you. Solution Offered indicates that the Support Engineer has identified the problem and has provided you with a solution. Auto-Close or Close Initiated are statuses you don’t want to see. Monitoring your Service Request helps prevent your issues from reaching these statuses. They usually indicate that the Support Engineer did not receive the requested information or action from you. This is important. If you fail to respond, the Support Engineer will attempt to contact you three times over a two-week period. If these attempts are unsuccessful, he or she will initiate the Auto-Close process. At the end of this additional two-week period, if you have not updated the Service Request, your Service Request is considered abandoned and the Support Engineer will assign a Customer Abandoned status. A Support Engineer doesn’t like to see this status, since he or she has been working to solve your issue, but we know our customers dislike it even more, since it means their issue is not moving forward. You can avoid delays in resolving your issue by monitoring your Service Request and acting quickly when you see the status change. Respond to the request from the engineer to answer questions, collect information, or to try the offered solution. Then the Support Engineer can continue working the issue and the Service Request keeps moving forward towards resolution. Keep in mind that if you take an extended period of time to respond to a request or to provide the information requested, the Support Engineer cannot take the next step. You may inadvertently send an implicit message about the problem’s urgency that may not match the Service Request priority, and your need for an answer. Help us help you. We want to get you the answer as quickly as possible so you can stay focused on your company’s objectives. Now, back to our initial question. To monitor Service Requests or not to monitor Service Requests? I think the answer is clear: yes, monitor your Service Request to resolve the issue as quickly as possible.

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• My collection of favourite TFS utilities

  - by Aaron Kowall

  So, you’re in charge of your company or team’s Team Foundation Server.  Wish it was easier to manage, administer, extend?  Well, here are a few utilities that I highly recommend looking at. I’ve recently had need to rebuild my laptop and upgrade my local TFS environment to TFS 2012 Update 1.  This gave me cause to enumerate some of the utilities I like to have on hand. One of the reasons I love to use TFS on projects is that it’s basically a complete ALM toolkit.  Everything from Task Management, Version Control, Build Management, Test Management, Metrics and Reporting are all there ‘in the box’.  However, no matter how complete a product set it, there are always ways to make it better.  Here are a list of utilities and libraries that are pretty generally useful.  this is not intended to be an exhaustive list of TFS extensions but rather a set that I recommend you look at.  There are many more out there that may be applicable in one scenario or another.  This set of tools should work with TFS 2012 or 2010 if you grab the right version. Most of these tools (and more) are available from the Visual Studio Gallery or CodePlex. General TFS Power Tools – This is ‘the’ collection of utilities and extensions delivered by the Product Group.  Highly recommended from here are the Best Practice Analyzer for ensuring your TFS implementation is healthy and the Team Foundation Server Backups to ensure your TFS databases are backed up correctly. TFS Administrators Toolkit – helps make updates to work item types and reports across many team projects.  Also provides visibility of disk usage by finding large files in version control or test attachments to assist in managing storage utilization. Version Control Git-TF - a set of cross-platform, command line tools that facilitate sharing of changes between TFS and Git. These tools allow a developer to use a local Git repository, and configure it to share changes with a TFS server.  Great for all Git lovers who must integrate into a TFS repository. Testing TFS 2012 Tester Power Tool – A utility for bulk copying test cases which assists in an approach for managing test cases across multiple releases.  A little plug that this utility was written and maintained by Anna Russo of Imaginet where I also work. Test Scribe - A documentation power tool designed to construct documents directly from the TFS for test plan and test run artifacts for the purpose of discussion, reporting etc. Reporting Community TFS Report Extensions - a single repository of SQL Server Reporting Services report for Team Foundation 2010 (and above).  Check out the Test Plan Status report by Imaginet’s Steve St. Jean.  Very valuable for your test managers. Builds TFS Build Manager – A great utility if you are build manager over a complex build environment with many TFS build definitions. Community TFS Build Extensions – contains many custom build activities.  Current release binaries are for TFS 2010 but many of the activities can be recompiled for use with TFS 2012. While compiling this list, I was surprised by the number of TFS utilities and extensions I no longer use/need in TFS 2012 because of the great work by the TFS team addressing many gaps since the 2010 release. Are there any utilities you depend on that I’ve missed?  I’d love to hear about them in the comments!

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• Something about Property Management or &hellip; the understanding of SharePoint Admins/roles ?!?

  - by Enrique Lima

  When I talk about SharePoint, for some reason it comes to my mind as if it were property management and all the tasks associated with it. So, imagine you have a lot ( a piece of land of sorts), you then decide there is something you want to do with it.  So, you make the choice of having a building built.  Now, in order to go forward with your plan, you need to check what the rules/regulations are.  Has is it been zoned residential, commercial, industrial … you get the idea.  This to me sounds like Governance.  The what am I to do given a defined set of rules. We keep on moving forward based on those rules.  And with this we start the process of building, the building process takes us to survey the land, identify what our boundaries are.  And as we go along we start getting the idea in our head as to what we will do as far as the building goes.  We identify the essentials of the building, basic services and such.  All in all, we plan.  And as with many things we do, we like solid foundations.  What a solid foundation looks like will depend on where and what we build.  The way buildings are built depends in many ways in being able to foresee the potential for natural disasters or to try to leverage the lay of the land.  Sound familiar?  We have done our Requirements Gathering. We have the building in place, we have followed the zoning rules, we have implemented services.  But we need someone to manage the building, now we move on to the human side of the story.  We want to establish a means to normalcy in the building, someone that can be the monitoring agent as to the “what’s going on?” of it.  This person will be tasked with making sure all basic services are functional, that measures are taken if there is an issue and so on.  Enter the Farm Administrator. In a way, we establish an extension of the rules to make sure the building and the apartments/offices build follow a standard set of rules too. Now, in turn you will have people leasing or buying the apartments/offices, they will be the keepers of that space.  So, now we are building sites, we have moved from having the building (farm) ready, to leasing/selling offices/apartments (site collections).  There will be someone assuming responsibility for those offices, that person will authorize or be informed about activities and also who not only gets a code into the building, but perhaps a key to the office.  Enter Site Collection Administrator.  And then perhaps we move on to the person that would be responsible for specifics within the office, for example a Human Resources Manager or Coordinator.  They will have specific control and knowledge about people.  A facilities coordinator, and so on.  I would translate that into Site Administrators. With that said then, we identify the following: Role Name Responsibility (but not limited to) Farm Administrator Infrastructure Site Collection Admin Policies for Content, Hierarchy, Recycle Bin, Security and Access Site Owner (Site Admin) Security and Access, Training, Guidance, Manage Templates All in all there are different levels of responsibility to be handled, but it is very important to understand what they are and what they mean. Here is a link to very well laid out explanation on this … http://www.endusersharepoint.com/2009/08/11/site-managers-and-end-user-expectations-roles-and-responsibilities/

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• Is the Internet Making us Smarter or Not?

  - by BuckWoody

  I’ve been reading recently about an exchange among some very bright folks, some who posit that the Internet with its instant-on, sometimes-right, big-statement-wins mentality is making people think in a more shallow way, teaching us to rely on others as experts and diluting our logical thought process. Others state that it broadens our perspective and extends our mental reach. Whenever I see this kind of exchange on two ends of a spectrum, I begin to wonder if both sides might be correct.   I can certainly say that I have changed my way of learning, reading, and social interactions because of the Internet. And my tolerance for reading long missives has indeed gone down. I tend to (mentally and literally) “bookmark” things I never seem to have time to get back to. But I also agree that I’ve been exposed to thoughts, ideas and people I never would have encountered any other way. So how to deal with this dichotomy?   Well, I’m going to go off and think about it. No, I’m really going to go off for a full week to a cabin I’ve rented in a National Forest in the Midwest. It has no indoor plumbing, phones, Internet connections or anything else – only a bed to sleep in and a place to cook a little. I’m taking one book, some paper, and a guitar with me and that’s it. I plan to spend my days walking, reading a little, playing a little on the guitar, but mostly just thinking. Those of you who know me might find this unusual. I’m an always-on, hyper-caffeinated, overly-busy, connected person. I haven’t taken a vacation in five years, at least for more than two or three days at a time. Even then, I keep us on the move constantly – our vacations aren’t cruises or anything like that. I check e-mail, post and all that. When I’m not on vacation, I live with and leverage lots of technology, and work with those that do the same. This, however, is a really “unplugged” event, and I’m hoping that it will let me unpack the things I’ve been stuffing in my head. I plan to spend a lot of time on a single subject, writing notes, thinking, and writing more notes.   So after I post tomorrow's “quote of the day” I’ll be “going dark” for a week. No twitter, FaceBook, LinkedIn, e-mail, chat, none of my five blogs will get updated, and I’ll have to turn in my two articles for InformIT.com early. I won’t have access to my college class portal, so my students will be without me for a week. I will really be offline. I’ll see you in a week – hopefully a little more educated. See you then.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Is the Internet Making us Smarter or Not?

  - by BuckWoody

  I’ve been reading recently about an exchange among some very bright folks, some who posit that the Internet with its instant-on, sometimes-right, big-statement-wins mentality is making people think in a more shallow way, teaching us to rely on others as experts and diluting our logical thought process. Others state that it broadens our perspective and extends our mental reach. Whenever I see this kind of exchange on two ends of a spectrum, I begin to wonder if both sides might be correct.   I can certainly say that I have changed my way of learning, reading, and social interactions because of the Internet. And my tolerance for reading long missives has indeed gone down. I tend to (mentally and literally) “bookmark” things I never seem to have time to get back to. But I also agree that I’ve been exposed to thoughts, ideas and people I never would have encountered any other way. So how to deal with this dichotomy?   Well, I’m going to go off and think about it. No, I’m really going to go off for a full week to a cabin I’ve rented in a National Forest in the Midwest. It has no indoor plumbing, phones, Internet connections or anything else – only a bed to sleep in and a place to cook a little. I’m taking one book, some paper, and a guitar with me and that’s it. I plan to spend my days walking, reading a little, playing a little on the guitar, but mostly just thinking. Those of you who know me might find this unusual. I’m an always-on, hyper-caffeinated, overly-busy, connected person. I haven’t taken a vacation in five years, at least for more than two or three days at a time. Even then, I keep us on the move constantly – our vacations aren’t cruises or anything like that. I check e-mail, post and all that. When I’m not on vacation, I live with and leverage lots of technology, and work with those that do the same. This, however, is a really “unplugged” event, and I’m hoping that it will let me unpack the things I’ve been stuffing in my head. I plan to spend a lot of time on a single subject, writing notes, thinking, and writing more notes.   So after I post tomorrow's “quote of the day” I’ll be “going dark” for a week. No twitter, FaceBook, LinkedIn, e-mail, chat, none of my five blogs will get updated, and I’ll have to turn in my two articles for InformIT.com early. I won’t have access to my college class portal, so my students will be without me for a week. I will really be offline. I’ll see you in a week – hopefully a little more educated. See you then.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Migrating a WebLogic Domain from a 32 to a 64 bit JVM/Architecture

  - by adejuanc

  Currently on 32 bit OS which presents a physical constraint when trying to allocate memory. By limit, a 32 bit OS, will not be able to allocate more than 3 GB on a Linux environment, or 2 GB for Windows environment (not considering Physical Address Extension (PAE) implementation, which can increase the maximum allocatable memory). When this limit is reached, a migration to a 64 bit architecture is recommended. Below are the steps on how to install a 64 WebLogic Server version, along with a 64 Bit JVM and then how to migrate the domain to this new environment. Weblogic Server Version: WebLogic Server Version: 10.3.4.0 OS: Linux adejuan-cl.cl.oracle.com 2.6.18-194.el5 #1 SMP Mon Jan 01 22:10:29 EDT 2010 x86_64 x86_64 x86_64 GNU/Linux JVM:java version "1.6.0_22" Java(TM) SE Runtime Environment (build 1.6.0_22-b04) Oracle JRockit(R) (build R28.1.1-13-139783-1.6.0_22-20101206-0136-linux-x86_64, compiled mode) To create migration template: 1. Execute $<WLS_HOME>/wlserver_10.3/common/bin/config_builder.sh 2. Create Domain Template. 3. Select Domain to migrate. 4. Enter the name of template and other info. Click next. 5. Using Add Button, Select libraries you want to add under lib folder. copy jdbc data sources you would like to have under config/jdbc folder. If you want to have log4j configuration, copy log4j.xml under domain_root folder. 6. Select data base for the domain and click next. 7. Enter Admin Server Name and port numbers. Click next. 8. Enter username and password. Click next. Select No if you don want to add users/groups/roles 9. Click next until reach button create. This will create a jar file that is needed for the next action plan. To install and migrate domain to 64 bit architecture. 1. Install JVM Jrockit R28.1.1.13 on environment. (uncompress zip folder on a known location) 2. Go to JRockit_Home/bin and execute $ java -d64 -jar wls1034_generic.jar 3. When prompt, select JRockit JVM in browse menu, and wait for installation to finish. 4. Go to <WLS_HOME>/wlserver_10.3/common/bin and execute $ ./config.sh 5. Select Create a new Weblogic domain 6. Select Base this domain on an existing template and select browse. 7. Select jar file created on previous action plan. 8. Select Name of domain. Maintain in most cases. 9. Select user name and password. Maintain in most cases. 10. Select Jrockit SDK 1.6.0_22 and click next. 11. Confirm all JMS/JDBC/security configuration. 12. On select Optional Configuration, reconfigure if necessary. 13. Check on Configuration summary for all domain configuration. 14. Click on create, to finish up domain import. Note: Always when installing a 64 bit WLS, it's necessary to install first the 64 JVM and then run the generic installer with the -d64 bit option. If this is not performed, the installation will be the 32 default version. For more information, please refer: http://download.oracle.com/docs/cd/E13188_01/jrockit/docs50/dev_faq.html#pae

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• Blink-Data vs Instinct?

  - by Samantha.Y. Ma

  In his landmark bestseller Blink, well-known author and journalist Malcolm Gladwell explores how human beings everyday make seemingly instantaneous choices --in the blink of an eye--and how we “think without thinking.”  These situations actually aren’t as simple as they seem, he postulates; and throughout the book, Gladwell seeks answers to questions such as: 1.    What makes some people good at thinking on their feet and making quick spontaneous decisions?2.    Why do some people follow their instincts and win, while others consistently seem to stumble into error?3.    Why are some of the best decisions often those that are difficult to explain to others?In Blink, Gladwell introduces us to the psychologist who has learned to predict whether a marriage will last, based on a few minutes of observing a couple; the tennis coach who knows when a player will double-fault before the racket even makes contact with the ball; the antiquities experts who recognize a fake at a glance. Ultimately, Blink reveals that great decision makers aren't those who spend the most time deliberating or analyzing information, but those who focus on key factors among an overwhelming number of variables-- i.e., those who have perfected the art of "thin-slicing.” In Data vs. Instinct: Perfecting Global Sales Performance, a new report sponsored by Oracle, the Economist Intelligence Unit (EIU) explores the roles data and instinct play in decision-making by sales managers and discusses how sales executives can increase sales performance through more effective  territory planning and incentive/compensation strategies.If you are a sales executive, ask yourself this:  “Do you rely on knowledge (data) when you plan out your sales strategy?  If you rely on data, how do you ensure that your data sources are reliable, up-to-date, and complete?  With the emergence of social media and the proliferation of both structured and unstructured data, how do you know that you are applying your information/data correctly and in-context?  Three key findings in the report are:•    Six out of ten executives say they rely more on data than instinct to drive decisions. •    Nearly one half (48 percent) of incentive compensation plans do not achieve the desired results. •    Senior sales executives rely more on current and historical data than on forecast data. Strikingly similar to what Gladwell concludes in Blink, the report’s authors succinctly sum up their findings: "The best outcome is a combination of timely information, insightful predictions, and support data."Applying this insight is crucial to creating a sound sales plan that drives alignment and results.  In the area of sales performance management, “territory programs and incentive compensation continue to present particularly complex challenges in an increasingly globalized market," say the report’s authors. "It behooves companies to get a better handle on translating that data into actionable and effective plans." To help solve this challenge, CRM Oracle Fusion integrates forecasting, quotas, compensation, and territories into a single system.   For example, Oracle Fusion CRM provides a natural integration between territories, which define the sales targets (e.g., collection of accounts) for the sales force, and quotas, which quantify the sales targets. In fact, territory hierarchy is a core analytic dimension to slice and dice sales results, using sales analytics and alerts to help you identify where problems are occurring. This makes territoriesStart tapping into both data and instinct effectively today with Oracle Fusion CRM.   Here is a short video to provide you with a snapshot of how it can help you optimize your sales performance.  

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• Non use of persisted data

  - by Dave Ballantyne

  Working at a client site, that in itself is good to say, I ran into a set of circumstances that made me ponder, and appreciate, the optimizer engine a bit more. Working on optimizing a stored procedure, I found a piece of code similar to : select BillToAddressID, Rowguid, dbo.udfCleanGuid(rowguid) from sales.salesorderheaderwhere BillToAddressID = 985 A lovely scalar UDF was being used,  in actuality it was used as part of the WHERE clause but simplified here.  Normally I would use an inline table valued function here, but in this case it wasn't a good option. So this seemed like a pretty good case to use a persisted column to improve performance. The supporting index was already defined as create index idxBill on sales.salesorderheader(BillToAddressID) include (rowguid) and the function code is Create Function udfCleanGuid(@GUID uniqueidentifier)returns varchar(255)with schemabindingasbegin Declare @RetStr varchar(255) Select @RetStr=CAST(@Guid as varchar(255)) Select @RetStr=REPLACE(@Retstr,'-','') return @RetStrend Executing the Select statement produced a plan of : Nothing surprising, a seek to find the data and compute scalar to execute the UDF. Lets get optimizing and remove the UDF with a persisted column Alter table sales.salesorderheaderadd CleanedGuid as dbo.udfCleanGuid(rowguid)PERSISTED A subtle change to the SELECT statement… select BillToAddressID,CleanedGuid from sales.salesorderheaderwhere BillToAddressID = 985 and our new optimized plan looks like… Not a lot different from before!  We are using persisted data on our table, where is the lookup to fetch it ?  It didnt happen,  it was recalculated.  Looking at the properties of the relevant Compute Scalar would confirm this ,  but a more graphic example would be shown in the profiler SP:StatementCompleted event. Why did the lookup happen ? Remember the index definition,  it has included the original guid to avoid the lookup.  The optimizer knows this column will be passed into the UDF, run through its logic and decided that to recalculate is cheaper than the lookup.  That may or may not be the case in actuality,  the optimizer has no idea of the real cost of a scalar udf.  IMO the default cost of a scalar UDF should be seen as a lot higher than it is, since they are invariably higher. Knowing this, how do we avoid the function call?  Dropping the guid from the index is not an option, there may be other code reliant on it.   We are left with only one real option,  add the persisted column into the index. drop index Sales.SalesOrderHeader.idxBillgocreate index idxBill on sales.salesorderheader(BillToAddressID) include (rowguid,cleanedguid) Now if we repeat the statement select BillToAddressID,CleanedGuid from sales.salesorderheaderwhere BillToAddressID = 985 We still have a compute scalar operator, but this time it wasnt used to recalculate the persisted data.  This can be confirmed with profiler again. The takeaway here is,  just because you have persisted data dont automatically assumed that it is being used.

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• Stale statistics on a newly created temporary table in a stored procedure can lead to poor performance

  - by sqlworkshops

  When you create a temporary table you expect a new table with no past history (statistics based on past existence), this is not true if you have less than 6 updates to the temporary table. This might lead to poor performance of queries which are sensitive to the content of temporary tables.I was optimizing SQL Server Performance at one of my customers who provides search functionality on their website. They use stored procedure with temporary table for the search. The performance of the search depended on who searched what in the past, option (recompile) by itself had no effect. Sometimes a simple search led to timeout because of non-optimal plan usage due to this behavior. This is not a plan caching issue rather temporary table statistics caching issue, which was part of the temporary object caching feature that was introduced in SQL Server 2005 and is also present in SQL Server 2008 and SQL Server 2012. In this customer case we implemented a workaround to avoid this issue (see below for example for workarounds).When temporary tables are cached, the statistics are not newly created rather cached from the past and updated based on automatic update statistics threshold. Caching temporary tables/objects is good for performance, but caching stale statistics from the past is not optimal.We can work around this issue by disabling temporary table caching by explicitly executing a DDL statement on the temporary table. One possibility is to execute an alter table statement, but this can lead to duplicate constraint name error on concurrent stored procedure execution. The other way to work around this is to create an index.I think there might be many customers in such a situation without knowing that stale statistics are being cached along with temporary table leading to poor performance.Ideal solution is to have more aggressive statistics update when the temporary table has less number of rows when temporary table caching is used. I will open a connect item to report this issue.Meanwhile you can mitigate the issue by creating an index on the temporary table. You can monitor active temporary tables using Windows Server Performance Monitor counter: SQL Server: General Statistics->Active Temp Tables. The script to understand the issue and the workaround is listed below:set nocount onset statistics time offset statistics io offdrop table tab7gocreate table tab7 (c1 int primary key clustered, c2 int, c3 char(200))gocreate index test on tab7(c2, c1, c3)gobegin trandeclare @i intset @i = 1while @i <= 50000begininsert into tab7 values (@i, 1, ‘a’)set @i = @i + 1endcommit trangoinsert into tab7 values (50001, 1, ‘a’)gocheckpointgodrop proc test_slowgocreate proc test_slow @i intasbegindeclare @j intcreate table #temp1 (c1 int primary key)insert into #temp1 (c1) select @iselect @j = t7.c1 from tab7 t7 inner join #temp1 t on (t7.c2 = t.c1)endgodbcc dropcleanbuffersset statistics time onset statistics io ongo–high reads as expected for parameter ’1'exec test_slow 1godbcc dropcleanbuffersgo–high reads that are not expected for parameter ’2'exec test_slow 2godrop proc test_with_recompilegocreate proc test_with_recompile @i intasbegindeclare @j intcreate table #temp1 (c1 int primary key)insert into #temp1 (c1) select @iselect @j = t7.c1 from tab7 t7 inner join #temp1 t on (t7.c2 = t.c1)option (recompile)endgodbcc dropcleanbuffersset statistics time onset statistics io ongo–high reads as expected for parameter ’1'exec test_with_recompile 1godbcc dropcleanbuffersgo–high reads that are not expected for parameter ’2'–low reads on 3rd execution as expected for parameter ’2'exec test_with_recompile 2godrop proc test_with_alter_table_recompilegocreate proc test_with_alter_table_recompile @i intasbegindeclare @j intcreate table #temp1 (c1 int primary key)–to avoid caching of temporary tables one can create a constraint–but this might lead to duplicate constraint name error on concurrent usagealter table #temp1 add constraint test123 unique(c1)insert into #temp1 (c1) select @iselect @j = t7.c1 from tab7 t7 inner join #temp1 t on (t7.c2 = t.c1)option (recompile)endgodbcc dropcleanbuffersset statistics time onset statistics io ongo–high reads as expected for parameter ’1'exec test_with_alter_table_recompile 1godbcc dropcleanbuffersgo–low reads as expected for parameter ’2'exec test_with_alter_table_recompile 2godrop proc test_with_index_recompilegocreate proc test_with_index_recompile @i intasbegindeclare @j intcreate table #temp1 (c1 int primary key)–to avoid caching of temporary tables one can create an indexcreate index test on #temp1(c1)insert into #temp1 (c1) select @iselect @j = t7.c1 from tab7 t7 inner join #temp1 t on (t7.c2 = t.c1)option (recompile)endgoset statistics time onset statistics io ondbcc dropcleanbuffersgo–high reads as expected for parameter ’1'exec test_with_index_recompile 1godbcc dropcleanbuffersgo–low reads as expected for parameter ’2'exec test_with_index_recompile 2go

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• Starting over and new to Ubuntu

  - by 2funnyyone

  We have been having repeated problems with our interent service and using windows xp & sp3 (users and premissions) I see no need for them. I started with computers long before windows. Every since sp 3 come out in 2009 I have had nothing but problems. I have lost so many computers to virius and trojans, we just stack them up. We are with Qwest/ Century link which is using advertising servers which I think is causing the problem. All the computers are networked together which is not how I set them up. I beleive Century link is networking them through assignment of a domain for our home. This causes all the computers to crash twice. This is getting expensive. We tried buying new harddrives but reinfect with hours of connecting to internet. I also beleive the modem, router and all computers are infected. I put combofix on this one and that is the only reason we are still online with this laptop. I am afraid to install new equipment because my partner and I are on SSDI and this cost a lot. I go to school at UOP and had to run off a flash and reboot this laptop to recovery every other day or so, this pass month. New plan is: We are getting ready to install new equipment but afraid to reinfect again. Need help to install new equipment. The plan is to use current internet services from Qwest/ now Century Link. The list of New equipment in order: Century link wireless modem is ZyXEL PK5000Z with 4 direct connect Ethernet ports Next Dell Optiplex 210L ( used auction purchase ) 2 gb ram 80 g hard drive Ubuntu 11.10 operating system Next Wireless D-Link router WBR-1310 with 4 direct connect Ethernet ports OK-------- Purchased Dell OEM disk for Repair or Reinstalling Windows XP Professional Operating system (2 roommates as well) All infected computers are Dell desktops or laptops with XP Pro Also purchasing Ubuntu 12.04 for 3 computers. We like the way it runs but still learning it. Questions 1] How do we fdisk the infected computers without infecting new system. We have Dos disks, but none have floppy dish drive. We do have a new floppy disk drive and usb adapter we purchased from Amazon. 2] We are thinking Avast internet security because of the boot scan. We want all software loaded before reconnecting. We can manually load our internet provider information. We purchased StopZilla $100 for 5 computers, but not sure that is what we need. But need how to setup ports security and services we will need. Really lost at this part. So we are safe when we go back on the internet. 3] Want to connect reloaded fdisk systems to router as public connection and no sharing. Do not want to network all computers. 4] Want parental/ ownership control from Ubuntu system for internet connection (Children and friends). Do we restrict at the modem and/ or router? Any help would be a blessing. I do not want to go alone on this anymore.

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• Ops Center 12c - Update - Provisioning Solaris on x86 Using a Card-Based NIC

  - by scottdickson

  Last week, I posted a blog describing how to use Ops Center to provision Solaris over the network via a NIC on a card rather than the built-in NIC.  Really, that was all about how to install Solaris on a SPARC system.  This week, we'll look at how to do the same thing for an x86-based server. Really, the overall process is exactly the same, at least for Solaris 11, with only minor updates. We will focus on Solaris 11 for this blog.  Once I verify that the same approach works for Solaris 10, I will provide another update. Booting Solaris 11 on x86 Just as before, in order to configure the server for network boot across a card-based NIC, it is necessary to declare the asset to associate the additional MACs with the server.  You likely will need to access the server console via the ILOM to figure out the MAC and to get a good idea of the network instance number.  The simplest way to find both of these is to start a network boot using the desired NIC and see where it appears in the list of network interfaces and what MAC is used when it tries to boot.  Go to the ILOM for the server.  Reset the server and start the console.  When the BIOS loads, select the boot menu, usually with Ctrl-P.  This will give you a menu of devices to boot from, including all of the NICs.  Select the NIC you want to boot from.  Its position in the list is a good indication of what network number Solaris will give the device. In this case, we want to boot from the 5th interface (GB_4, net4).  Pick it and start the boot processes.  When it starts to boot, you will see the MAC address for the interface Once you have the network instance and the MAC, go through the same process of declaring the asset as in the SPARC case.  This associates the additional network interface with the server.. Creating an OS Provisioning Plan The simplest way to do the boot via an alternate interface on an x86 system is to do a manual boot.  Update the OS provisioning profile as in the SPARC case to reflect the fact that we are booting from a different interface.  Update, in this case, the network boot device to be GB_4/net4, or the device corresponding to your network instance number.  Configure the profile to support manual network boot by checking the box for manual boot in the OS Provisioning profile. Booting the System Once you have created a profile and plan to support booting from the additional NIC, we are ready to install the server. Again, from the ILOM, reset the system and start the console.  When the BIOS loads, select boot from the Boot Menu as above.  Select the network interface from the list as before and start the boot process.  When the grub bootloader loads, the default boot image is the Solaris Text Installer.  On the grub menu, select Automated Installer and Ops Center takes over from there. Lessons The key lesson from all of this is that Ops Center is a valuable tool for provisioning servers whether they are connected via built-in network interfaces or via high-speed NICs on cards.  This is great news for modern datacenters using converged network infrastructures.  The process works for both SPARC and x86 Solaris installations.  And it's easy and repeatable.

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• Get More From Your Service Request

  - by Get Proactive Customer Adoption Team

  Leveraging Service Request Best Practices Use best practices to get there faster. In the daily conversations I have with customers, they sometimes express frustration over their Service Requests. They often feel powerless to make needed changes, so their sense of frustration grows. To help you avoid some of the frustration you might feel in dealing with your Service Requests (SR), here are a few pointers that come from our best practice discussions. Be proactive. If you can anticipate some of the questions that Support will ask, or the information they may need, try to provide this up front, when you log the SR. This could be output from the Remote Diagnostic Agent (RDA), if this is a database issue, or the output from another diagnostic tool, if you’re an EBS customer. Any information you can supply that helps us understand the situation better, helps us resolve the issue sooner. As you use some of these tools proactively, you might even find the solution to the problem before you log an SR! Be right. Make sure you have the correct severity level. Since you select the initial severity level, it’s easy to accept the default without considering how significant this may be. Business impact is the driving factor, so make sure you take a moment to select the severity level that is appropriate to the situation. Also, make sure you ask us to change the severity level, should the situation dictate. Be responsive! If this is an important issue to you, quickly follow up on any action plan submitted to you by Oracle Support. The support engineer assigned to your Service Request will be able to move the issue forward more aggressively when they have the needed information. This is crucial in resolving your issues in a timely manner. Be thorough. If there are five questions in the action plan, make sure you provide an answer for all five questions in one response, rather than trickling them in one at a time. This will allow the engineer to look at all of the information as a whole and to avoid multiple trips to your SR, saving valuable time and getting you a resolution sooner. Be your own advocate! You know your situation best; make sure Oracle Support understands both how and why this issue is important to you and your company. Use the escalation process if you're concerned that your SR isn't going the right direction, the right pace, or through the right person. Don't wait until you're frustrated and angry. An escalation is as simple as a quick conversation on the phone and can be amazingly effective in getting your issues back on track. The support manager you speak with is empowered to make any needed changes. Be our partner. You can make your support experience better. When your SR has been resolved, you may receive a survey request. This is intended to get your feedback about how your SR went and what we can do to improve your overall support experience. Oracle Support is here to help you. Our goal with any Service Request is to provide the best possible solution as quickly as possible. With your help, we’ll be able to do this with your Service Request too.  

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• Consolidation in a Database Cloud

  - by B R Clouse

  Consolidation of multiple databases onto a shared infrastructure is the next step after Standardization.  The potential consolidation density is a function of the extent to which the infrastructure is shared.  The three models provide increasing degrees of sharing: Server: each database is deployed in a dedicated VM. Hardware is shared, but most of the software infrastructure is not. Standardization is often applied incompletely since operating environments can be moved as-is onto the shared platform. The potential for VM sprawl is an additional downside. Database: multiple database instances are deployed on a shared software / hardware infrastructure. This model is very efficient and easily implemented with the features in the Oracle Database and supporting products. Many customers have moved to this model and achieved significant, measurable benefits. Schema: multiple schemas are deployed within a single database instance. The most efficient model, it places constraints on the environment. Usually this model will be implemented only by customers deploying their own applications.  (Note that a single deployment can combine Database and Schema consolidations.) Customer value: lower costs, better system utilization In this phase of the maturity model, under-utilized hardware can be used to host more workloads, or retired and those workloads migrated to consolidation platforms. Customers benefit from higher utilization of the hardware resources, resulting in reduced data center floor space, and lower power and cooling costs. And, the OpEx savings from Standardization are multiplied, since there are fewer physical components (both hardware and software) to manage. Customer value: higher productivity The OpEx benefits from Standardization are compounded since not only are there fewer types of things to manage, now there are fewer entities to manage. In this phase, customers discover that their IT staff has time to move away from "day-to-day" tasks and start investing in higher value activities. Database users benefit from consolidating onto shared infrastructures by relieving themselves of the requirement to maintain their own dedicated servers. Also, if the shared infrastructure offers capabilities such as High Availability / Disaster Recovery, which are often beyond the budget and skillset of a standalone database environment, then moving to the consolidation platform can provide access to those capabilities, resulting in less downtime. Capabilities / Characteristics In this phase, customers will typically deploy fixed-size clusters and consolidate on a cluster until that cluster is deemed "full," at which point a new cluster is built. Customers will define one or a few cluster architectures that are used wherever possible; occasionally there may be deployments which must be handled as exceptions. The "full" policy may be based on number of databases deployed on the cluster, or observed peak workload, etc. IT will own the provisioning of new databases on a cluster, making the decision of when and where to place new workloads. Resources may be managed dynamically, e.g., as a priority workload increases, it may be given more CPU and memory to handle the spike. Users will be charged at a fixed, relatively coarse level; or in some cases, no charging will be applied. Activities / Tasks Oracle offers several tools to plan a successful consolidation. Real Application Testing (RAT) has a feature to help plan and validate database consolidations. Enterprise Manager 12c's Cloud Management Pack for Database includes a planning module. Looking ahead, customers should start planning for the Services phase by defining the Service Catalog that will be made available for database services.

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• How to do server-side validation using Jqgrid?

  - by Eoghan

  Hi, I'm using jqgrid to display a list of sites and I want to do some server side validation when a site is added or edited. (Form editing rather than inline. Validation needs to be server side for various reasons I won't go into.) I thought the best way would be to check the data via an ajax request when the beforeSubmit event is triggered. However this only seems to work when I'm editing an existing row in the grid - the function isn't called when I add a new row. Have I got my beforeSubmit in the wrong place? Thanks for your help. $("#sites-grid").jqGrid({ url:'/json/sites', datatype: "json", mtype: 'GET', colNames:['Code', 'Name', 'Area', 'Cluster', 'Date Live', 'Status', 'Lat', 'Lng'], colModel :[ {name:'code', index:'code', width:80, align:'left', editable:true}, {name:'name', index:'name', width:250, align:'left', editrules:{required:true}, editable:true}, {name:'area', index:'area', width:60, align:'left', editable:true}, {name:'cluster_id', index:'cluster_id', width:80, align:'right', editrules:{required:true, integer:true}, editable:true, edittype:"select", editoptions:{value:"<?php echo $cluster_options; ?>"}}, {name:'estimated_live_date', index:'estimated_live_date', width:120, align:'left', editable:true, editrules:{required:true}, edittype:"select", editoptions:{value:"<?php echo $this->month_options; ?>"}}, {name:'status', index:'status', width:80, align:'left', editable:true, edittype:"select", editoptions:{value:"Live:Live;Plan:Plan;"}}, {name:'lat', index:'lat', width:140, align:'right', editrules:{required:true}, editable:true}, {name:'lng', index:'lng', width:140, align:'right', editrules:{required:true}, editable:true}, ], height: '300', pager: '#pager-sites', rowNum:30, rowList:[10,30,90], sortname: 'cluster_id', sortorder: 'desc', viewrecords: true, multiselect: false, caption: 'Sites', editurl: '/json/sites' }); $("#sites-grid").jqGrid('navGrid','#pager-sites',{edit:true,add:true,del:true, beforeSubmit : function(postdata, formid) { $.ajax({ url : 'json/validate-site/', data : postdata, dataType : 'json', type : 'post', success : function(data) { alert(data.message); return[data.result, data.message]; } }); }});

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• Roadmap to Android development

  - by Matthew

  Hello, I've done a little research, and am interested in developing for Android. I've never programmed before, and have no idea how to go from zero experience to developing for a mobile device. My interest is in eventually making some sort of 2d game. Is there a lesson plan for starting from the ground up? I would think one would need to learn the Java language to start. Looking at the Sun website, it's a bit daunting. Is there a book, specifically, that would wrap up this knowledge in a bit of a directed lesson plan? I'm not sure if opengl-es is what would be required for 2d games. I've done a little research on this, and it's even far more daunting than Java itself. I can't even begin to figure out where to start with even just opengl, sans -es. My best guess would be that I need further knowledge in Java to continue with this, but even still, is it possible to learn concurrently with Java?

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